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Cigna Group - Quarter Report: 2023 September (Form 10-Q)




UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
cignagroup_logo_color_pos_rgb_600ppi.jpg
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2023
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from _____ to _____
Commission File Number 001-38769
The Cigna Group
(Exact name of registrant as specified in its charter)
Delaware82-4991898
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
900 Cottage Grove Road
Bloomfield, Connecticut 06002
(Address of principal executive offices) (Zip Code)
(860) 226-6000
(Registrant's telephone number, including area code)

Not Applicable
(Former name, former address and former fiscal year, if changed since last report)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, Par Value $0.01CI
New York Stock Exchange, Inc.
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☐ No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☐ No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). ☐ Yes No
As of October 27, 2023, 292,619,966 shares of the issuer's common stock were outstanding.



THE CIGNA GROUP
TABLE OF CONTENTS
Page
As used herein, the term "Company" refers to one or more of The Cigna Group and its consolidated subsidiaries.



Part I. FINANCIAL INFORMATION
Item 1. FINANCIAL STATEMENTS
The Cigna Group
Consolidated Statements of Income
UnauditedUnaudited
Three Months Ended September 30,Nine Months Ended September 30,
(In millions, except per share amounts)2023
2022 (1)
2023
2022 (1)
Revenues
Pharmacy revenues$34,531 $32,762 $100,639 $95,431 
Premiums10,998 9,586 33,062 30,368 
Fees and other revenues3,198 2,729 9,574 8,023 
Net investment income321 204 876 943 
TOTAL REVENUES49,048 45,281 144,151 134,765 
Benefits and expenses
Pharmacy and other service costs33,639 31,777 98,540 92,740 
Medical costs and other benefit expenses8,927 7,751 27,007 24,215 
Selling, general and administrative expenses3,788 3,151 10,760 9,690 
Amortization of acquired intangible assets454 460 1,368 1,419 
TOTAL BENEFITS AND EXPENSES46,808 43,139 137,675 128,064 
Income from operations2,240 2,142 6,476 6,701 
Interest expense and other(365)(304)(1,086)(904)
(Loss) gain on sale of businesses(21)1,735 (21)1,735 
Net realized investment losses
(14)(82)(44)(493)
Income before income taxes1,840 3,491 5,325 7,039 
TOTAL INCOME TAXES391 713 1,060 1,479 
Net income1,449 2,778 4,265 5,560 
Less: Net income attributable to noncontrolling interests41 21 130 49 
SHAREHOLDERS' NET INCOME$1,408 $2,757 $4,135 $5,511 
Shareholders' net income per share
Basic$4.79 $9.07 $14.03 $17.64 
Diluted$4.74 $8.97 $13.89 $17.46 
(1) Amounts have been restated to reflect the adoption of Targeted Improvements to the Accounting for Long-Duration Contracts in 2023. See Note 2 to the Consolidated Financial Statements for further information.
The accompanying Notes to the Consolidated Financial Statements (unaudited) are an integral part of these statements.
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The Cigna Group
Consolidated Statements of Comprehensive Income
UnauditedUnaudited
Three Months Ended September 30,Nine Months Ended September 30,
(In millions)2023
2022 (1)
2023
2022 (1)
Net income$1,449 $2,778 $4,265 $5,560 
Other comprehensive income (loss), net of tax
Net unrealized (depreciation) appreciation on securities and derivatives
(192)(150)22 (1,663)
Net long-duration insurance and contractholder liabilities measurement adjustments(28)(19)(476)446 
Net translation (losses) gains on foreign currencies
(29)175 (32)(95)
Postretirement benefits liability adjustment8 10 25 50 
Other comprehensive (loss) income, net of tax
(241)16 (461)(1,262)
Total comprehensive income1,208 2,794 3,804 4,298 
Comprehensive income (loss) attributable to noncontrolling interests
Net income attributable to redeemable noncontrolling interests37 116 
Net income attributable to other noncontrolling interests4 18 14 41 
Other comprehensive loss attributable to redeemable noncontrolling interests  (2)
Total comprehensive income attributable to noncontrolling interests41 22 130 47 
SHAREHOLDERS' COMPREHENSIVE INCOME$1,167 $2,772 $3,674 $4,251 
(1) Amounts have been restated to reflect the adoption of Targeted Improvements to the Accounting for Long-Duration Contracts in 2023. See Note 2 to the Consolidated Financial Statements for further information.
The accompanying Notes to the Consolidated Financial Statements (unaudited) are an integral part of these statements.
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The Cigna Group
Consolidated Balance Sheets
Unaudited
As of
September 30,
As of
December 31,
(In millions)2023
2022 (1)
Assets
Cash and cash equivalents$8,497 $5,924 
Investments1,046 905 
Accounts receivable, net19,083 17,218 
Inventories4,416 4,777 
Other current assets1,476 1,298 
Total current assets34,518 30,122 
Long-term investments18,974 16,288 
Reinsurance recoverables4,920 5,416 
Property and equipment3,924 3,774 
Goodwill45,810 45,811 
Other intangible assets31,324 32,492 
Other assets3,147 2,704 
Separate account assets7,028 7,278 
TOTAL ASSETS$149,645 $143,885 
Liabilities
Current insurance and contractholder liabilities$7,352 $5,409 
Pharmacy and other service costs payable19,320 17,070 
Accounts payable7,673 7,775 
Accrued expenses and other liabilities9,668 7,978 
Short-term debt3,046 2,993 
Total current liabilities47,059 41,225 
Non-current insurance and contractholder liabilities11,286 11,976 
Deferred tax liabilities, net7,480 7,786 
Other non-current liabilities2,932 2,766 
Long-term debt28,094 28,100 
Separate account liabilities7,028 7,278 
TOTAL LIABILITIES103,879 99,131 
Contingencies — Note 16
Redeemable noncontrolling interests64 66 
Shareholders' equity
Common stock (2)
4 
Additional paid-in capital30,563 30,233 
Accumulated other comprehensive loss(2,119)(1,658)
Retained earnings40,982 37,940 
Less: Treasury stock, at cost(23,739)(21,844)
TOTAL SHAREHOLDERS' EQUITY45,691 44,675 
Other noncontrolling interests11 13 
Total equity45,702 44,688 
Total liabilities and equity$149,645 $143,885 
(1)Amounts have been restated to reflect the adoption of Targeted Improvements to the Accounting for Long-Duration Contracts in 2023. See Note 2 to the Consolidated Financial Statements for further information.
(2)Par value per share, $0.01; shares issued, 399 million as of September 30, 2023 and 398 million as of December 31, 2022; authorized shares, 600 million.
The accompanying Notes to the Consolidated Financial Statements (unaudited) are an integral part of these statements.
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The Cigna Group
Consolidated Statements of Changes in Total Equity
Unaudited
Three Months Ended September 30, 2023
(In millions)Common StockAdditional Paid-in CapitalAccumulated Other Comprehensive (Loss)Retained EarningsTreasury StockShareholders' EquityOther Non- controlling InterestsTotal EquityRedeemable Noncontrolling Interests
Balance at June 30, 2023$4 $30,436 $(1,878)$39,936 $(23,053)$45,445 $19 $45,464 $62 
Effects of issuing stock for employee benefits plans127 (5)122 122 
Other comprehensive loss(241)(241)(241) 
Net income1,408 1,408 4 1,412 37 
Common dividends declared (per share: $1.23)
(362)(362)(362)
Repurchase of common stock (681)(681)(681)
Other transactions impacting noncontrolling interests  (12)(12)(35)
Balance at September 30, 2023$4 $30,563 $(2,119)$40,982 $(23,739)$45,691 $11 $45,702 $64 
Three Months Ended September 30, 2022 (1)
(In millions)Common StockAdditional Paid-in CapitalAccumulated Other Comprehensive (Loss)Retained EarningsTreasury StockShareholders' EquityOther Non- controlling InterestsTotal EquityRedeemable Noncontrolling Interests
Balance at June 30, 2022, as retrospectively restated (1)
429,930 (2,343)34,668 (16,588)45,671 30 45,701 45 
Effect of issuing stock for employee benefit plans165 (2)163 163 
Other comprehensive income15 15 15 
Net income2,757 2,757 18 2,775 
Common dividends declared (per share: $1.12)
(342)(342)(342)
Repurchase of common stock(700)(2,800)(3,500)(3,500)
Other transactions impacting noncontrolling interests— — (6)(6)
Balance at September 30, 2022$$29,395 $(2,328)$37,083 $(19,390)$44,764 $42 $44,806 $50 
(1) Amounts have been restated to reflect the adoption of Targeted Improvements to the Accounting for Long-Duration Contracts in 2023. See Note 2 to the Consolidated Financial Statements for further information.
The accompanying Notes to the Consolidated Financial Statements (unaudited) are an integral part of these statements.
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The Cigna Group
Consolidated Statements of Changes in Total Equity
Unaudited
Nine Months Ended September 30, 2023
(In millions)Common StockAdditional Paid-in CapitalAccumulated Other Comprehensive (Loss)Retained EarningsTreasury StockShareholders' EquityOther Non- controlling InterestsTotal EquityRedeemable Noncontrolling Interests
Balance at December 31, 2022, as retrospectively restated (1)
$4 $30,233 $(1,658)$37,940 $(21,844)$44,675 $13 $44,688 $66 
Effect of issuing stock for employee benefit plans332 (110)222 222 
Other comprehensive loss(461)(461)(461) 
Net income4,135 4,135 14 4,149 116 
Common dividends declared (per share: $3.69)
(1,093)(1,093)(1,093)
Repurchase of common stock (1,785)(1,785)(1,785)
Other transactions impacting noncontrolling interests(2)(2)(16)(18)(118)
Balance at September 30, 2023$4 $30,563 $(2,119)$40,982 $(23,739)$45,691 $11 $45,702 $64 
Nine Months Ended September 30, 2022 (1)
(In millions)Common StockAdditional Paid-in CapitalAccumulated Other Comprehensive (Loss)Retained EarningsTreasury StockShareholders' EquityOther Non- controlling InterestsTotal EquityRedeemable Noncontrolling Interests
Balance at December 31, 2021, as retrospectively restated (1)
29,574 (1,068)32,623 (14,175)46,958 18 46,976 54 
Effect of issuing stock for employee benefit plans521 (75)446 446 
Other comprehensive loss(1,260)(1,260)(1,260)(2)
Net income5,511 5,511 41 5,552 
Common dividends declared (per share: $3.36)
(1,051)(1,051)(1,051)
Repurchase of common stock(700)(5,140)(5,840)(5,840)
Other transactions impacting noncontrolling interests— — (17)(17)(10)
Balance at September 30, 2022$$29,395 $(2,328)$37,083 $(19,390)$44,764 $42 $44,806 $50 
(1)Amounts have been restated to reflect the adoption of Targeted Improvements to the Accounting for Long-Duration Contracts in 2023. See Note 2 to the Consolidated Financial Statements for further information.
The accompanying Notes to the Consolidated Financial Statements (unaudited) are an integral part of these statements.
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The Cigna Group
Consolidated Statements of Cash Flows
Unaudited
Nine Months Ended September 30,
(In millions)2023
2022 (1)
Cash Flows from Operating Activities
Net income$4,265 $5,560 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization2,270 2,202 
Realized investment losses, net
44 493 
Deferred income tax benefit
(303)(298)
Loss (gain) on sale of businesses
21 (1,735)
Net changes in assets and liabilities, net of non-operating effects:
Accounts receivable, net(1,916)(2,339)
Inventories360 (296)
Reinsurance recoverable and Other assets281 734 
Insurance liabilities1,482 408 
Pharmacy and other service costs payable2,250 1,368 
Accounts payable and Accrued expenses and other liabilities1,337 380 
Other, net255 80 
NET CASH PROVIDED BY OPERATING ACTIVITIES10,346 6,557 
Cash Flows from Investing Activities
Proceeds from investments sold:
Debt securities and equity securities757 1,406 
Investment maturities and repayments:
Debt securities and equity securities715 1,124 
Commercial mortgage loans86 73 
Other sales, maturities and repayments (primarily short-term and other long-term investments)
453 906 
Investments purchased or originated:
Debt securities and equity securities(4,005)(2,457)
Commercial mortgage loans(94)(84)
Other (primarily short-term and other long-term investments)
(891)(1,109)
Property and equipment purchases, net(1,208)(950)
Acquisitions, net of cash acquired(443)— 
Divestitures, net of cash sold13 4,838 
Other, net(117)(33)
NET CASH (USED IN) PROVIDED BY INVESTING ACTIVITIES(4,734)3,714 
Cash Flows from Financing Activities
Deposits and interest credited to contractholder deposit funds127 121 
Withdrawals and benefit payments from contractholder deposit funds(139)(161)
Net change in short-term debt1,484 (2,051)
Repayment of long-term debt(2,967)— 
Net proceeds on issuance of long-term debt1,491 — 
Repurchase of common stock(1,740)(5,874)
Issuance of common stock113 317 
Common stock dividend paid(1,092)(1,050)
Other, net(321)94 
NET CASH USED IN FINANCING ACTIVITIES(3,044)(8,604)
Effect of foreign currency rate changes on cash, cash equivalents and restricted cash 2 (98)
Net increase in cash, cash equivalents and restricted cash2,570 1,569 
Cash, cash equivalents and restricted cash January 1, (2)
5,976 5,548 
Cash, cash equivalents and restricted cash, September 30, (3)
8,546 7,117 
Supplemental Disclosure of Cash Information:
Income taxes paid, net of refunds$1,380 $1,346 
Interest paid$1,019 $923 
(1)Amounts have been restated to reflect the adoption of Targeted Improvements to the Accounting for Long-Duration Contracts in 2023. See Note 2 to the Consolidated Financial Statements for further information.
(2)Includes $425 million reported in Assets of businesses held for sale as of January 1, 2022.
(3)Restricted cash and cash equivalents were reported in other long-term investments.
The accompanying Notes to the Consolidated Financial Statements (unaudited) are an integral part of these statements.
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THE CIGNA GROUP
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
TABLE OF CONTENTS
Note NumberFootnotePage
BUSINESS AND CAPITAL STRUCTURE
INSURANCE INFORMATION
INVESTMENTS
COMPLIANCE, REGULATION AND CONTINGENCIES
RESULTS DETAILS

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Note 1 – Description of Business
The Cigna Group, together with its subsidiaries (either individually or collectively referred to as the "Company," "we," "us" or "our"), is a global health company with a mission of helping those we serve improve their health and vitality. Our subsidiaries offer a differentiated set of pharmacy, medical, behavioral, dental and related products and services.

The majority of these products are offered through employers and other groups such as governmental and non-governmental organizations, unions and associations. Cigna Healthcare also offers commercial health and dental insurance and Medicare products to individuals in the United States and selected international markets. In addition to these ongoing operations, The Cigna Group also has certain run-off operations.
A full description of our segments follows:
Evernorth Health Services includes a broad range of coordinated and point solution health services and capabilities, as well as those from partners across the health care system, in Pharmacy Benefits, Home Delivery Pharmacy, Specialty Pharmacy, Distribution and Care Delivery and Management Solutions, which are provided to health plans, employers, government organizations and health care providers.
Cigna Healthcare includes the U.S. Commercial, U.S. Government and International Health operating segments which provide comprehensive medical and coordinated solutions to clients and customers. U.S. Commercial products and services include medical, pharmacy, behavioral health, dental and other products and services for insured and self-insured clients. U.S. Government solutions include Medicare Advantage, Medicare Supplement and Medicare Part D plans for seniors and individual health insurance plans. International Health solutions include health care coverage in our international markets, as well as health care benefits for globally mobile individuals and employees of multinational organizations.
Other Operations comprises the remainder of our business operations, which includes ongoing businesses and exited businesses. Our ongoing businesses include continuing business (corporate-owned life insurance ("COLI")) and our run-off businesses. Our run-off businesses include (i) variable annuity reinsurance business (also referred to as guaranteed minimum death benefit ("GMDB") and guaranteed minimum income benefit ("GMIB") business) that was effectively exited through reinsurance with Berkshire Hathaway Life Insurance Company of Nebraska ("Berkshire") in 2013, (ii) settlement annuity business, and (iii) individual life insurance and annuity and retirement benefits businesses comprised of deferred gains from the sales of these businesses. Our exited businesses include our interest in a joint venture in Türkiye, which was sold in December 2022 and the international life, accident and supplemental benefits businesses sold in July 2022 (the "Chubb transaction").
Corporate reflects amounts not allocated to operating segments, including net interest expense (defined as interest on corporate financing less net investment income on investments not supporting segment and other operations), certain litigation matters, expense associated with our frozen pension plans, charitable contributions, operating severance, certain overhead and enterprise-wide project costs and eliminations for products and services sold between segments.
Note 2 – Summary of Significant Accounting Policies    
Basis of Presentation
The Consolidated Financial Statements include the accounts of The Cigna Group and its consolidated subsidiaries. Intercompany transactions and accounts have been eliminated in consolidation. These Consolidated Financial Statements were prepared in conformity with accounting principles generally accepted in the United States of America ("GAAP"). Certain amounts in prior years related to the adoption of Targeted Improvements for the Accounting of Long-Duration Contracts, have been reclassified to conform to the current year presentation. See "Recent Accounting Pronouncements" below.
Amounts recorded in the Consolidated Financial Statements necessarily reflect management's estimates and assumptions about medical costs, investment and receivable valuations, interest rates and other factors. Significant estimates are discussed throughout these Notes; however, actual results could differ from those estimates. The impact of a change in estimate is generally included in earnings in the period of adjustment.

These interim Consolidated Financial Statements are unaudited but include all adjustments (including normal recurring adjustments) necessary, in the opinion of management, for a fair statement of financial position and results of operations for the periods reported. The interim Consolidated Financial Statements and Notes should be read in conjunction with the Consolidated Financial Statements and Notes included in the 2022 Annual Report on Form 10-K ("2022 Form 10-K"). The preparation of interim Consolidated Financial Statements necessarily relies heavily on estimates. This and other factors, including the seasonal nature of portions of the health care
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and related benefits business, as well as competitive and other market conditions, call for caution in estimating full-year results based on interim results of operations.

Recent Accounting Pronouncements
The Company's 2022 Form 10-K includes discussion of significant recent accounting pronouncements that either have impacted or may impact our financial statements in the future. The following information provides updates on recently adopted accounting pronouncements that have occurred since the Company filed its 2022 Form 10-K. There are no significant accounting pronouncements not yet adopted as of September 30, 2023.

Targeted Improvements to the Accounting for Long-Duration Contracts ("LDTI"), Accounting Standards Update ("ASU") 2018-12 and related amendments

The Cigna Group adopted LDTI January 1, 2023, which includes the following key provisions:

Changes to the measurement of the future policy benefits liability for traditional and limited-pay insurance contracts:
Assumptions used to measure cash flows (such as mortality, morbidity and lapse assumptions) are updated at least annually with the effect of changes in those assumptions remeasured retrospectively and reflected in current period net income.
Discount rate assumptions are updated quarterly based on market-level yields for low credit risk fixed income instruments ("upper-medium grade fixed income instrument"), with any changes reflected in other comprehensive income. The upper-medium grade fixed income instrument yield is interpreted to mean A-rated.
Deferred policy acquisition costs ("DAC") related to long-duration insurance contracts are amortized on a constant-level basis over the expected term of the related contracts. Other related deferred or capitalized balances (such as unearned revenue liability and value of business acquired) may use this simplified amortization method.
Market risk benefits ("MRB"), defined as protecting the contractholder from other-than-nominal capital market risk and exposing the insurer to that risk, are measured at fair value, with changes in fair value recognized in net income each period, except for the effect of the Company's change in nonperformance risk (own credit risk), which is recognized in other comprehensive income.
Additional disclosures, including disaggregated roll forwards for the liability for future policy benefits, market risk benefits, separate account liabilities and DAC, as well as information about significant inputs, judgments, assumptions and methods used in measurement.
The transition methods applied at adoption were:
The liability for future policy benefits was remeasured using a modified retrospective approach applied to all outstanding contracts as of the beginning of the earliest period presented and was recognized in the opening balance of retained earnings. The impact of remeasuring the future policy benefits liability for the discount rate was recorded through accumulated other comprehensive income.
DAC followed the transition method used for future policyholder benefits.
Market risk benefits were remeasured at fair value at the beginning of the earliest period presented. The difference between this fair value and carrying value was recognized in the opening balance of retained earnings, excluding the effect of the Company's change in nonperformance risk (own credit risk), which is recognized in accumulated other comprehensive income.
Effects of adoption:

The new guidance applies to our long-duration insurance products predominantly within the Cigna Healthcare segment and Other Operations.
The cumulative effects of adopting the new standard were immaterial. The impacts were a decrease to January 1, 2021 Shareholders' equity of $139 million and an increase to Shareholders' net income for the year ended December 31, 2022 and December 31, 2021 of $36 million and $5 million, respectively. The corresponding impact to diluted earnings per share was an increase of $0.11 and $0.02 for the year ended December 31, 2022 and December 31, 2021, respectively.
The prior periods within our Consolidated Statements of Income, Consolidated Statements of Comprehensive Income, Consolidated Balance Sheets, Consolidated Statements of Changes in Total Equity and Consolidated Statements of Cash Flows were restated to conform to the current presentation.
Prior period balances in the Company's footnote disclosures have been updated to reflect adjustments resulting from the adoption of this standard. Refer to Note 9 to the Consolidated Financial Statements for the Company's updated accounting policies.
It is possible that our income recognition pattern could change on a prospective basis for several reasons:
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Applying periodic assumption updates, versus the locked-in model, may change our timing of profit or loss recognition.
DAC amortization is on a constant level basis over the expected term of the related contracts and no longer tied to the emergence of profit on such contracts.

Additionally, in December 2022, the Financial Accounting Standards Board ("FASB") published ASU 2022-05, which simplified the retrospective adoption of LDTI by permitting companies to make an accounting policy election to exclude contracts that are sold and removed from the balance sheet prior to the effective date of the standard from the retrospective adoption of LDTI. The Cigna Group made this policy election for the contracts sold in the Chubb transaction and our divested interest in a joint venture in Türkiye.

Note 3 – Accounts Receivable, Net

The following amounts were included within Accounts receivable, net:
(In millions)September 30, 2023December 31, 2022
Noninsurance customer receivables$8,384 $6,899 
Pharmaceutical manufacturers receivables8,188 7,108 
Insurance customer receivables2,256 2,963 
Other receivables255 248 
Total$19,083 $17,218 

These accounts receivable are reported net of our allowances of $3.3 billion as of September 30, 2023 and $1.9 billion as of December 31, 2022. These allowances include contractual allowances for certain rebates receivable with pharmaceutical manufacturers and certain accounts receivable from third-party payors, discounts and claims adjustments issued to customers in the form of client credits, an allowance for current expected credit losses and other non-credit adjustments.

The Company's allowance for current expected credit losses was $96 million as of September 30, 2023 and $86 million as of December 31, 2022.

Accounts Receivable Factoring Facility
In July 2023, the Company entered into an uncommitted factoring facility (the "Facility") under which certain accounts receivable may be sold on a non-recourse basis to a financial institution. The Facility's total capacity is $1.0 billion with an initial term of two years, followed by automatic one year renewal terms unless terminated by either party. The transactions under the Facility are accounted for as a sale and recorded as a reduction to accounts receivable in the Consolidated Balance Sheets because control of, and risk related to, the accounts receivable are transferred to the financial institution. Although the sale is made without recourse, we provide collection services related to the transferred assets. Amounts associated with this Facility are reflected within Net cash provided by operating activities in the Company's Consolidated Statements of Cash Flows. Factoring fees paid under this Facility are reflected in Interest expense and other in the Consolidated Statements of Income.
During the three months ended September 30, 2023 we sold $1.0 billion and factoring fees paid were not material. As of September 30, 2023, there were $253 million of sold accounts receivable that have not been collected from manufacturers and have been removed from the Company's Consolidated Balance Sheets. There were $512 million of amounts received from manufacturers but not yet remitted to the financial institution. Such amounts are recorded within Accrued expenses and other liabilities on the Consolidated Balance Sheets.
Note 4 – Supplier Finance Program
The Company facilitates a voluntary supplier finance program (the "Program") that provides suppliers the opportunity to sell their accounts receivable due from us (i.e., our payment obligations to the suppliers) to a financial institution, on a non-recourse basis, in order to be paid earlier than our payment terms require. The Cigna Group is not a party to the Program and agrees to commercial terms with its suppliers independently of their participation in the Program. Amounts due to suppliers that participate in the Program are generally paid within one month following the invoice date. A supplier's participation in the Program has no impact on the Company's payment terms and the Company has no economic interest in a supplier's decision to participate in the Program. The suppliers, at their sole discretion, determine which invoices, if any, to sell to the financial institution. No guarantees or pledged assets are provided by the Company or any of our subsidiaries under the Program.
As of September 30, 2023 and December 31, 2022, $1.6 billion and $1.3 billion, respectively, of the Company's outstanding payment obligations were confirmed as valid within the Program by the financial institution and are reflected in Accounts payable in the
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Consolidated Balance Sheets. The amounts confirmed as valid for both periods are predominately associated with one supplier. As of September 30, 2023, we have been informed by the financial institution that $378 million of the Company's outstanding payment obligations were voluntarily elected by suppliers to be sold to the financial institution under the Program.

Note 5 – Mergers, Acquisitions and Divestitures

A.Investment in CarepathRx Health Systems Solutions
In July 2023, Evernorth Health, Inc. acquired a minority interest in CarepathRx Health Systems Solutions ("CHSS"), a provider of integrated hospital pharmacy solutions to support patients across their complete health care journey. This equity method investment is reported in Other assets and the Company's share of CHSS' net income or loss is reported in Fees and other revenues. The purchase price has been allocated to the acquired tangible and intangible assets, including customer relationships, trade names, internal-use software and goodwill. Amortization of the acquired intangibles is included in Fees and other revenues. The Company's share of CHSS' net loss and amortization of acquired intangibles was immaterial for the three months ended September 30, 2023.

The Company guaranteed $125 million of CHSS' credit facilities through July 2026. The fair value of the guarantee is reflected in other liabilities and is not material. The acquisition also includes separate put and call options to increase our ownership which become exercisable annually beginning as early as April 2025. The net fair value of the options, determined using a Monte Carlo simulation, are not material and are included in Accrued expenses and other liabilities and Other assets, respectively.

B.Divestiture of International Businesses

In July 2022, the Company completed the sale of its life, accident and supplemental benefits businesses in six countries (Hong Kong, Indonesia, New Zealand, South Korea, Taiwan and Thailand) (the "Chubb transaction") for approximately $5.4 billion in cash and recognized a gain of $1.7 billion pre-tax ($1.4 billion after-tax), which included recognition of previously unrealized capital losses on investments sold and translation loss on foreign currencies. In 2023, we recorded immaterial adjustments to the sales price reflecting resolution of certain contractual matters. In December 2022, the Company also divested its ownership interest in a joint venture in Türkiye.
C.Integration and Transaction-related Costs
In the first nine months of 2023 and 2022, the Company incurred net costs related to the Chubb transaction and continued strategic realignment initiatives. In 2022, the Company also incurred net costs primarily related to the sale of the Group Disability and Life business and acquisition of MDLIVE, Inc. These net costs were $13 million pre-tax ($9 million after-tax) for the three months ended and $20 million pre-tax ($15 million after-tax) for the nine months ended September 30, 2023, compared with $24 million pre-tax ($23 million after-tax) for the three months ended and $112 million pre-tax ($86 million after-tax) for the nine months ended September 30, 2022. These costs consisted primarily of certain projects to separate or integrate the Company's systems, products and services, fees for legal, advisory and other professional services and certain employment-related costs.
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Note 6 – Earnings Per Share

Basic and diluted earnings per share were computed as follows:
Three Months Ended
September 30, 2023September 30, 2022
(Shares in thousands, dollars in millions, except per share amounts)BasicEffect of
Dilution
DilutedBasicEffect of
Dilution
Diluted
Shareholders' net income$1,408 $1,408 $2,757 $2,757 
Shares:
Weighted average294,058 294,058 303,854 303,854 
Common stock equivalents3,073 3,073 3,663 3,663 
Total shares294,058 3,073 297,131 303,854 3,663 307,517 
Earnings per share$4.79 $(0.05)$4.74 $9.07 $(0.10)$8.97 

Nine Months Ended
September 30, 2023September 30, 2022
(Shares in thousands, dollars in millions, except per share amounts)BasicEffect of
Dilution
DilutedBasicEffect of
Dilution
Diluted
Shareholders' net income$4,135 $4,135 $5,511 $5,511 
Shares:
Weighted average294,752 294,752 312,434 312,434 
Common stock equivalents2,911 2,911 3,213 3,213 
Total shares294,752 2,911 297,663 312,434 3,213 315,647 
Earnings per share$14.03 $(0.14)$13.89 $17.64 $(0.18)$17.46 

Amounts reflected above for the three and nine months ended September 30, 2022 have been restated to reflect the impact of adopting amended accounting guidance for long-duration insurance contracts (discussed in Note 2 to the Consolidated Financial Statements).

The following outstanding employee stock options were not included in the computation of diluted earnings per share because their effect was anti-dilutive:
Three Months Ended September 30,Nine Months Ended September 30,
(In millions)2023202220232022
Anti-dilutive options0.9 — 0.9 1.3 

The Company held approximately 105.7 million shares of common stock in treasury at September 30, 2023, 99.1 million shares as of December 31, 2022 and 91.8 million shares as of September 30, 2022.
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Note 7 – Debt
The outstanding amounts of debt, net of issuance costs, discounts or premiums, and finance leases were as follows:
(In millions)September 30, 2023December 31, 2022
Short-term debt
Commercial paper$1,513 $— 
$17 million, 8.300% Notes due January 2023
 17 
$63 million, 7.650% Notes due March 2023
 63 
$700 million, Floating Rate Notes due July 2023
 700 
$1,000 million, 3.000% Notes due July 2023
 994 
$1,187 million, 3.750% Notes due July 2023
 1,186 
$500 million, 0.613% Notes due March 2024
500 — 
$1,000 million, 3.500% Notes due June 2024
994 — 
Other, including finance leases39 33 
Total short-term debt$3,046 $2,993 
Long-term debt
$500 million, 0.613% Notes due March 2024
$ $499 
$1,000 million, 3.500% Notes due June 2024
 990 
$900 million, 3.250% Notes due April 2025 (1)
871 872 
$2,200 million, 4.125% Notes due November 2025
2,197 2,195 
$1,500 million, 4.500% Notes due February 2026
1,502 1,503 
$800 million, 1.250% Notes due March 2026
798 797 
$700 million, 5.685% Notes due March 2026
697 — 
$1,500 million, 3.400% Notes due March 2027
1,448 1,436 
$259 million, 7.875% Debentures due May 2027
259 259 
$600 million, 3.050% Notes due October 2027
597 597 
$3,800 million, 4.375% Notes due October 2028
3,787 3,785 
$1,500 million, 2.400% Notes due March 2030
1,492 1,492 
$1,500 million, 2.375% Notes due March 2031 (1)
1,359 1,380 
$45 million, 8.080% Step Down Notes due January 2033 (2)
45 45 
$800 million, 5.400% Notes due March 2033
794 — 
$190 million, 6.150% Notes due November 2036
190 190 
$2,200 million, 4.800% Notes due August 2038
2,193 2,192 
$750 million, 3.200% Notes due March 2040
743 743 
$121 million, 5.875% Notes due March 2041
119 119 
$448 million, 6.125% Notes due November 2041
487 488 
$317 million, 5.375% Notes due February 2042
315 315 
$1,500 million, 4.800% Notes due July 2046
1,466 1,466 
$1,000 million, 3.875% Notes due October 2047
989 989 
$3,000 million, 4.900% Notes due December 2048
2,969 2,968 
$1,250 million, 3.400% Notes due March 2050
1,237 1,236 
$1,500 million, 3.400% Notes due March 2051
1,478 1,478 
Other, including finance leases62 66 
Total long-term debt$28,094 $28,100 
(1)The Company has entered into interest rate swap contracts hedging a portion of these fixed-rate debt instruments. See Note 11 in the Company's 2022 Form 10-K for further information about the Company's interest rate risk management and these derivative instruments.
(2)Interest rate step down to 8.080% effective January 15, 2023.

Long-term debt
Debt Issuance. On March 7, 2023, the Company issued $1.5 billion of new senior notes. The proceeds of this issuance were used for general corporate purposes, and included repayment of outstanding debt securities. Interest on this debt is paid semi-annually.
PrincipalMaturity DateInterest RateNet Proceeds
$700 million (1)
March 15, 20265.685%$698 million
$800 million (2)
March 15, 20335.400%$796 million
(1) Redeemable at any time discounted at the U.S. Treasury rate plus 20 basis points. Redeemable at par on or after March 15, 2024.
(2) Redeemable at any time discounted at the U.S. Treasury rate plus 25 basis points. Redeemable at par on or after December 15, 2032.

15


Short-term and Credit Facilities Debt
Revolving Credit Agreements. Our revolving credit agreements provide us with the ability to borrow amounts for general corporate purposes, including providing liquidity support if necessary under our commercial paper program discussed below. As of September 30, 2023, there were no outstanding balances under these revolving credit agreements.

In April 2023, The Cigna Group entered into the following revolving credit agreements (the "Credit Agreements"):
a $4.0 billion five-year revolving credit and letter of credit agreement that will mature in April 2028 with an option to extend the maturity date for additional one-year periods, subject to consent of the banks. The Company can borrow up to $4.0 billion under the credit agreement for general corporate purposes, with up to $500 million available for issuance of letters of credit.
a $1.0 billion 364-day revolving credit agreement that will mature in April 2024. The Company can borrow up to $1.0 billion under the credit agreement for general corporate purposes. This agreement includes the option to "term out" any revolving loans that are outstanding at maturity by converting them into a term loan maturing on the one-year anniversary of conversion.
Each of the Credit Agreements include an option to increase commitments in an aggregate amount of up to $1.5 billion across both facilities for a maximum total commitment of $6.5 billion. The Credit Agreements allow for borrowings at either a base rate or an adjusted term Secured Overnight Funding Rate ("SOFR") plus, in each case, an applicable margin based on the Company's senior unsecured credit ratings.

Each of the two facilities is diversified among 21 large commercial banks, all of which had an A- equivalent or higher rating by at least one Nationally Recognized Statistical Rating Organization ("NRSRO") as of September 30, 2023. Each facility also contains customary covenants and restrictions, including a financial covenant that the Company's leverage ratio, as defined in the Credit Agreements, may not exceed 60% subject to certain exceptions upon the consummation of an acquisition.

The Credit Agreements replaced a prior $3.0 billion five-year revolving credit and letter of credit agreement maturing in April 2027; a $1.0 billion three-year revolving credit agreement maturing in April 2025; and a $1.0 billion 364-day revolving credit agreement maturing in April 2023.

Commercial Paper. Under our commercial paper program, we may issue short-term, unsecured commercial paper notes privately placed on a discounted basis through certain broker-dealers at any time not to exceed an aggregate amount of $5.0 billion. Amounts available under the program may be borrowed, repaid and re-borrowed from time to time. The net proceeds of issuances have been and are expected to be used for general corporate purposes. The weighted average interest rate of our commercial paper was 5.50% at September 30, 2023.

Debt Covenants. The Company was in compliance with its debt covenants as of September 30, 2023.

Interest Expense
Interest expense on corporate financing was $353 million for the three months ended and $1,048 million for the nine months ended September 30, 2023, compared with $317 million for the three months ended and $947 million for the nine months ended September 30, 2022.

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Note 8 – Common and Preferred Stock

Dividends
During the first nine months of 2023, The Cigna Group declared quarterly cash dividends of $1.23 per share of the Company's common stock. During the first nine months of 2022, The Cigna Group declared quarterly cash dividends of $1.12 per share of the Company's common stock.
The following table provides details of the Company's dividend payments:
Record DatePayment DateAmount per Share
Total Amount Paid (in millions)
2023
March 8, 2023March 23, 2023$1.23$368
June 7, 2023June 22, 2023$1.23$362
September 6, 2023September 21, 2023$1.23$362
2022
March 9, 2022March 24, 2022$1.12$357
June 8, 2022June 23, 2022$1.12$352
September 7, 2022September 22, 2022$1.12$341
On October 25, 2023, the Board of Directors declared the fourth quarter cash dividend of $1.23 per share of The Cigna Group common stock to be paid on December 21, 2023 to shareholders of record on December 6, 2023. The Company currently intends to pay regular quarterly dividends, with future declarations subject to approval by its Board of Directors and the Board's determination that the declaration of dividends remains in the best interests of The Cigna Group and its shareholders. The decision of whether to pay future dividends and the amount of any such dividends will be based on the Company's financial position, results of operations, cash flows, capital requirements, the requirements of applicable law and any other factors the Board may deem relevant.
Note 9 – Insurance and Contractholder Liabilities
A.Account Balances – Insurance and Contractholder Liabilities
The Company's insurance and contractholder liabilities were comprised of the following:
September 30, 2023December 31, 2022September 30, 2022
(In millions)CurrentNon-currentTotalCurrentNon-currentTotalTotal
Unpaid claims and claim expenses
Cigna Healthcare
$5,240 $77 $5,317 $4,117 $59 $4,176 $4,250 
Other Operations105 169 274 107 177 284 280 
Future policy benefits
Cigna Healthcare
64 526 590 43 544 587 593 
Other Operations164 3,216 3,380 150 3,442 3,592 3,610 
Contractholder deposit funds
Cigna Healthcare
12 139 151 14 157 171 181 
Other Operations364 6,243 6,607 351 6,358 6,709 6,747 
Market risk benefits41 893 934 51 1,217 1,268 1,337 
Unearned premiums1,362 23 1,385 576 22 598 1,283 
Total insurance and contractholder liabilities$7,352 $11,286 $18,638 $5,409 $11,976 $17,385 $18,281 

Insurance and contractholder liabilities expected to be paid within one year are classified as current. The Company adopted amended accounting guidance for long-duration insurance contracts on January 1, 2023, discussed further in Note 2 to the Consolidated Financial Statements, which resulted in restatement of prior period amounts. Additionally, see below updated accounting policies and incremental disclosures associated with future policy benefits (Note 9C), contractholder deposit funds (Note 9D), and market risk benefits (Note 9E).

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B.Unpaid Claims and Claim Expenses – Cigna Healthcare
This liability reflects estimates of the ultimate cost of claims that have been incurred but not reported, including expected development on reported claims, those that have been reported but not yet paid (reported claims in process) and other medical care expenses and services payable that are primarily comprised of accruals for incentives and other amounts payable to health care professionals and facilities.
The total of incurred but not reported liabilities plus expected development on reported claims, including reported claims in process, was $5.0 billion at September 30, 2023 and $4.0 billion at September 30, 2022.
Activity, net of intercompany transactions, in the unpaid claims liability for the Cigna Healthcare segment was as follows:
 Nine Months Ended
(In millions)September 30, 2023September 30, 2022
Beginning balance$4,176 $4,261 
Less: Reinsurance and other amounts recoverable221 261 
Beginning balance, net3,955 4,000 
Incurred costs related to:
Current year26,788 23,431 
Prior years(237)(278)
Total incurred26,551 23,153 
Paid costs related to:
Current year22,053 19,655 
Prior years3,362 3,450 
Total paid25,415 23,105 
Ending balance, net5,091 4,048 
Add: Reinsurance and other amounts recoverable226 202 
Ending balance$5,317 $4,250 
Reinsurance and other amounts recoverable reflect amounts due from reinsurers and policyholders to cover incurred but not reported and pending claims of certain business for which the Company administers the plan benefits without any right of offset. See Note 10 to the Consolidated Financial Statements for additional information on reinsurance.
Variances in incurred costs related to prior years' unpaid claims and claim expenses that resulted from the differences between actual experience and the Company's key assumptions were as follows:
Nine Months Ended
September 30, 2023September 30, 2022
(Dollars in millions)$
% (1)
$
% (2)
Actual completion factors$45 0.2 %$81 0.3 %
Medical cost trend192 0.6 197 0.6 
Total favorable variance$237 0.8 %$278 0.9 %
(1)Percentage of current year incurred costs as reported for the year ended December 31, 2022.
(2)Percentage of current year incurred costs as reported for the year ended December 31, 2021.

Favorable prior year development in both years reflects lower than expected utilization of medical services as compared to our assumptions.
C.Future Policy Benefits
Accounting Policy. Future policy benefits represent the present value of estimated future obligations, estimated using actuarial methods, for long-duration insurance policies and annuity products currently in force, consisting primarily of reserves for annuity contracts, life insurance benefits, and certain supplemental health products that are guaranteed renewable beyond one year.
Contracts are grouped at a level no higher than issue year, based on the original contract issue date, and at lower levels of disaggregation within each issue year for certain businesses to reflect factors including product type, plan type and currency. Management estimates these obligations based on assumptions for premiums, interest rates, mortality or morbidity, future claim adjudication expenses and surrenders. Mortality, morbidity and surrender assumptions are based on the Company's own experience and published actuarial tables, and are updated at least annually, to the extent changes in circumstances require. Interest rate
18


assumptions are based on market-level yields for low credit risk fixed income instruments ("upper-medium grade fixed income instrument"). For interest accretion purposes, interest rates are fixed at the year of the cohort's inception, however for purposes of liability measurement, are updated to the current rate quarterly, with all changes in the interest rate from inception to current period reported through Accumulated other comprehensive loss. For contracts issued domestically, we use observable inputs from a published spot rate curve for terms up to 30 years and extrapolate for longer terms using a constant forward rate approach. For contracts issued by foreign operating entities with functional currencies other than the U.S. dollar, we use observable inputs to approximate a risk free rate and add a credit spread adjustment to align with a low credit risk fixed income instrument. For terms beyond the last observable risk free rates, which vary by international market, we extrapolate to the ultimate forward rate assuming a constant credit spread.
For the annuity business, the premium paying period is shorter than the benefit coverage period, and a deferred profit liability ("DPL") is reported in future policy benefits representing gross premium received in excess of net premiums. DPL is amortized based on expected future benefit payments.
Cigna Healthcare

The weighted average interest rates applied and duration for future policy benefits in the Cigna Healthcare segment, consisting primarily of supplemental health products including individual Medicare supplement, limited benefit health products and individual private medical insurance, were as follows:
As of
September 30, 2023September 30, 2022
Interest accretion rate 2.85 %2.34 %
Current discount rate 6.03 %5.67 %
Weighted average duration 7.0 years7.5 years

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The net liability for future policy benefits for the segment's supplemental health products represents the present value of benefits expected to be paid to policyholders, net of the present value of expected net premiums, which is the portion of expected future gross premium expected to be collected from policyholders that is required to provide for all expected future benefits and expenses. The present values of expected net premiums and expected future policy benefits for the Cigna Healthcare segment are as follows:
Nine Months Ended
(In millions)September 30, 2023September 30, 2022
Present value of expected net premiums
Beginning balance$8,557 $9,314 
Reversal of effect of beginning of period discount rate assumptions1,537 (367)
Effect of assumption changes and actual variances from expected experience (1)
314 1,101 
Issuances and lapses 822 718 
Net premiums collected(1,019)(956)
Interest and other (2)
58 44 
Ending balance at original discount rate10,269 9,854 
Effect of end of period discount rate assumptions(1,681)(1,576)
Ending balance (3)
$8,588 $8,278 
Present value of expected policy benefits
Beginning balance$8,945 $9,794 
Reversal of effect of discount rate assumptions1,611 (379)
Effect of assumption changes and actual variances from expected experience (1)
112 1,006 
Issuances and lapses 902 827 
Benefit payments(1,017)(1,081)
Interest and other (2)
184 161 
Ending balance at original discount rate10,737 10,328 
Effect of discount rate assumptions(1,765)(1,652)
Ending balance (4)
$8,972 $8,676 
Liability for future policy benefits $384 $398 
Other (5)
206 195 
Total liability for future policy benefits (6)
$590 $593 
(1)Includes the effect of actual variances from expectations, which (decreased)/increased the total liability for future policy benefits by $(12) million and $58 million, respectively, for the nine months ended September 30, 2023 and September 30, 2022.
(2)Includes the foreign exchange rate impact of translating from transactional and functional currency to United States dollar and the impact of flooring the liability at zero. The flooring impact is calculated at the cohort level after discounting the reserves at the current discount rate.
(3)As of September 30, 2023 and September 30, 2022, respectively, undiscounted expected future gross premiums were $18.5 billion and $17.1 billion. As of September 30, 2023 and September 30, 2022, respectively, discounted expected future gross premiums were $12.5 billion and $11.8 billion.
(4)As of September 30, 2023 and September 30, 2022, respectively, undiscounted expected future policy benefits were $13.1 billion and $12.4 billion.
(5)The liability for future policyholder benefits includes immaterial businesses shown as reconciling items above, most of which are in run-off.
(6)$154 million and $156 million of reinsurance recoverable asset reported in the Consolidated Balance Sheets as of September 30, 2023 and September 30, 2022, respectively, relate to the liability for future policy benefits.

Other Operations
The weighted average interest rates applied and duration for future policy benefits in Other Operations, consisting of annuity and life insurance products, were as follows:
As of
September 30, 2023September 30, 2022
Interest accretion rate 5.64 %5.64 %
Current discount rate 5.73 %5.28 %
Weighted average duration 10.9 years11.8 years

Obligations for annuities represent discounted periodic benefits to be paid to an individual or groups of individuals over their remaining lives. Other Operations' traditional insurance contracts, which are in run-off, have no premium remaining to be collected;
20


therefore, future policy benefit reserves represent the present value of expected future policy benefits, discounted using the current discount rate and the remaining amortizable DPL.

Future policy benefits for Other Operations includes DPL of $390 million as of September 30, 2023 and $380 million as of September 30, 2022. Future policy benefits excluding DPL were $3.0 billion as of September 30, 2023, $3.2 billion as of each of December 31, 2022 and September 30, 2022, and $4.3 billion as of December 31, 2021. These balances exclude amounts classified as Liabilities of businesses held for sale of $3.8 billion as of December 31, 2021. The change in future policy benefits reserves year-to-date was primarily driven by changes in the current discount rate.
Undiscounted expected future policy benefits were $4.5 billion as of September 30, 2023 and $4.7 billion as of September 30, 2022. As of September 30, 2023 and September 30, 2022, $1.0 billion and $1.1 billion of the future policy benefit reserve was recoverable through treaties with external reinsurers.
D.Contractholder Deposit Funds
Accounting Policy. Liabilities for contractholder deposit funds primarily include deposits received from customers for investment-related and universal life products as well as investment earnings on their fund balances in Other Operations. These liabilities are adjusted to reflect administrative charges and, for universal life fund balances, mortality charges. Interest credited on these funds is accrued ratably over the contract period.

Contractholder deposit fund liabilities within Other Operations were $6.6 billion as of September 30, 2023 and $6.7 billion as of each of December 31, 2022 and September 30, 2022, and $6.9 billion as of December 31, 2021. Approximately 38% of the balance is reinsured externally. Activity in these liabilities is presented net of reinsurance in the Consolidated Statements of Cash Flows. The net year-to-date decrease in contractholder deposit fund liabilities generally relates to withdrawals and benefit payments from contractholder deposit funds, partially offset by deposits and interest credited to contractholder deposit funds.

As of September 30, 2023, the weighted average crediting rate, net amount at risk and cash surrender value for contractholder deposit fund liabilities not externally reinsured were 3.27%, $3.1 billion and $2.8 billion, respectively. The comparative amounts as of September 30, 2022 were 3.14%, $3.3 billion and $2.8 billion, respectively. As of both September 30, 2023 and September 30, 2022, more than 99% of the $4.1 billion liability not reinsured externally is for contracts with guaranteed interest rates of 3% - 4%, and approximately $1.2 billion represented contracts with policies at the guarantee. At both of these same period ends, $1.2 billion was 50-150 basis points ("bps") above the guarantee and the remaining $1.7 billion represented contracts above the guarantee that pay the policyholder based on the greater of a guaranteed minimum cash value or the actual cash value. More than 90% of these contracts have actual cash values of at least 110% of the guaranteed cash value.
E.Market Risk Benefits
Liabilities for market risk benefits consist of variable annuity reinsurance contracts (also referred to as GMDB and GMIB contracts) in Other Operations. These liabilities arise under annuities and riders to annuities written by ceding companies that guarantee the benefit received at death and, for a subset of policies, also provide contractholders the option, within 30 days of a policy anniversary after the appropriate waiting period, to elect minimum income payments. The Company's capital market risk exposure on variable annuity reinsurance contracts arises when the reinsured guaranteed minimum benefit exceeds the contractholder's account value in the related underlying mutual funds at the time the insurance benefit is payable under the respective contract. The Company receives and pays premium periodically based on the terms of the reinsurance agreements.

Accounting Policy. Variable annuity reinsurance liabilities are measured as MRBs at fair value, net of nonperformance risk, with fluctuations in value gross of reinsurer nonperformance risk reported in benefit expenses while fluctuations in the Company's own nonperformance risk (own credit risk) are reported in Accumulated other comprehensive loss. Nonperformance risk reflects risk that a party might default and therefore not fulfill its obligations (i.e. nonpayment risk). The nonperformance risk adjustment reflects a market participant's view of nonpayment risk by adding an additional spread to the discount rate in the calculation of both (a) the variable annuity reinsurance liabilities to be paid by the Company and (b) the variable annuity reinsurance assets to be paid by the reinsurers, after considering collateral. The Company classifies variable annuity assets and liabilities in Level 3 of the fair value hierarchy described in Note 12 to the Consolidated Financial Statements because assumptions related to future annuitant behavior are largely unobservable. As discussed further in Note 10 to the Consolidated Financial Statements, due to the reinsurance agreements covering these liabilities, the liabilities do not generally impact net income except for the change in nonperformance risk on the reinsurance recoverable, which is reported in benefit expenses and does not offset the nonperformance risk valuation on the liability. Variable annuity liabilities are established using capital market assumptions and assumptions related to future annuitant behavior (including mortality, lapse and annuity election rates).

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Market risk benefits activity was as follows:
Nine Months Ended
(In millions)September 30, 2023September 30, 2022
Balance, beginning of year$1,268 $1,824 
Balance, beginning of year, before the effect of nonperformance risk (own credit risk)1,379 1,949 
Changes due to expected run-off(15)(44)
Changes due to capital markets versus expected(352)(510)
Changes due to policyholder behavior versus expected(1)(4)
Assumption changes(16)65 
Balance, end of period, before the effect of changes in nonperformance risk (own credit risk)995 1,456 
Nonperformance risk (own credit risk), end of period(61)(119)
Balance, end of period$934 $1,337 
Reinsured market risk benefit, end of period$993 $1,450 

The following table presents the net amount at risk and the average attained age of contractholders (weighted by exposure) for contracts assumed by the Company. The net amount at risk is the amount the Company would have to pay to contractholders if all deaths or annuitizations occurred as of the earliest possible date in accordance with the insurance contract. The Company should be reimbursed in full for these payments unless the Berkshire reinsurance limit is exceeded, as discussed further in Note 10 to the Consolidated Financial Statements.
(Dollars in millions, excludes impact of reinsurance ceded)September 30, 2023September 30, 2022
Net amount at risk$1,986 $2,881 
Average attained age of contractholders (weighted by exposure)75.9 years74.0 years

Note 10 – Reinsurance
The Company's insurance subsidiaries enter into agreements with other insurance companies to limit losses from large exposures and to permit recovery of a portion of incurred losses. Reinsurance is ceded primarily in acquisition and disposition transactions when the underwriting company is not being acquired. Reinsurance does not relieve the originating insurer of liability. Therefore, reinsured liabilities must continue to be reported along with the related reinsurance recoverables. The Company regularly evaluates the financial condition of its reinsurers and monitors concentrations of its credit risk.

A.Reinsurance Recoverables

The majority of the Company's reinsurance recoverables resulted from acquisition and disposition transactions in which the underwriting company was not acquired. The Company bears the risk of loss if its reinsurers and retrocessionaires do not meet or are unable to meet their reinsurance obligations to the Company. The Company reviews its reinsurance arrangements and establishes reserves against the recoverables primarily for expected credit losses.
22


The Company's reinsurance recoverables as of September 30, 2023 are presented at amount due by range of external credit rating and collateral level in the following table, with reinsurance recoverables that are market risk benefits separately presented at fair value:
(In millions)
Fair value of collateral contractually required to meet or exceed carrying value of recoverable
Collateral provisions exist that may mitigate risk of credit loss (3)
No collateralTotal
Ongoing Operations
A- equivalent and higher current ratings (1)
$ $ $86 $86 
BBB- to BBB+ equivalent current credit ratings (1)
  59 59 
Not rated157 3 119 279 
Total recoverables related to ongoing operations157 3 264 424 
Acquisition, disposition or run-off activities
BBB+ equivalent and higher current ratings (1)
Lincoln National Life and Lincoln Life & Annuity of New York 2,690  2,690 
Empower Annuity Insurance Company  130 130 
Prudential Insurance Company of America364  — 364 
Life Insurance Company of North America— 372 — 372 
Other173 21 15 209 
Not rated 7 4 11 
Total recoverables related to acquisition, disposition or run-off activities537 3,090 149 3,776 
Total reinsurance recoverables before market risk benefits$694 $3,093 $413 $4,200 
Allowance for uncollectible reinsurance(35)
Market risk benefits (4)
993 
Total reinsurance recoverables (2)
$5,158 
(1)Certified by a NRSRO.
(2)Includes $238 million of current reinsurance recoverables that are reported in Other current assets.
(3)Includes collateral provisions requiring the reinsurer to fully collateralize its obligation if its external credit rating is downgraded to a specified level.
(4)Total Berkshire and certain Other recoverables reflected under acquisition, disposition or run-off activities in the Company's 2022 Form 10-K that relate to the Company's variable annuity reinsurance products discussed in section B below are now reported at fair market value as MRBs, as further discussed in Note 9 to the Consolidated Financial Statements. At December 31, 2022, we reported $711 million of recoverables related to the GMDB variable annuity reinsurance product. The restated December 31, 2022 variable annuity reinsurance recoverable balance is $1.4 billion, which also includes the GMIB variable annuity reinsurance product that was classified in Other assets prior to the adoption of LDTI.

Collateral levels are defined internally based on the fair value of the collateral relative to the carrying amount of the reinsurance recoverable, the frequency at which collateral is required to be replenished and the potential for volatility in the collateral's fair value.

23


B.Effective Exit of Variable Annuity Reinsurance Business
The Company entered into an agreement with Berkshire to effectively exit the variable annuity reinsurance business via a reinsurance transaction in 2013. Variable annuity contracts are accounted for as assumed and ceded reinsurance and categorized as market risk benefits as discussed in Note 9 to the Consolidated Financial Statements. Berkshire reinsured 100% of the Company's future cash flows in this business, net of other reinsurance arrangements existing at that time. The reinsurance agreement is subject to an overall limit with approximately $3.1 billion remaining at September 30, 2023. As a result of the reinsurance transaction, amounts payable are offset by a corresponding reinsurance recoverable, provided the increased recoverable remains within the overall Berkshire limit.

(In millions)
Reinsurer (1)
September 30, 2023December 31, 2022
Collateral and Other Terms
at September 30, 2023
Berkshire$810 $1,116 
90% were secured by assets in a trust.
Sun Life Assurance Company of Canada81 115 
Liberty Re (Bermuda) Ltd.94 128 
100% were secured by assets in a trust.
SCOR SE29 39 
85% were secured by a letter of credit.
Market risk benefits (2)
$1,014 $1,398 
(1)All reinsurers are rated A- equivalent and higher by an NRSRO.
(2)Includes IBNR and outstanding claims of $21 million. These amounts are excluded from market risk benefits at September 30, 2023 in Note 9 and Note 10A to the Consolidated Financial Statements. At December 31, 2022, IBNR and outstanding claims of $27 million offset by premium due of $3 million were excluded from the market risk benefits as restated due to the adoption of LDTI.

The impact of nonperformance risk (i.e. the risk that a counterparty might default) on the variable annuity reinsurance asset was immaterial for the three and nine months ended September 30, 2023 and September 30, 2022.

Note 11 – Investments

The Cigna Group's investment portfolio consists of a broad range of investments including debt securities, equity securities, commercial mortgage loans, policy loans, other long-term investments, short-term investments and derivative financial instruments. The sections below provide more detail regarding our investment balances and realized investment gains and losses. See Note 12 to the Consolidated Financial Statements for information about the valuation of the Company's investment portfolio. Further information about our accounting policies for investment assets can be found in Note 11 in the Company's 2022 Form 10-K.

The following table summarizes the Company's investments by category and current or long-term classification:
September 30, 2023December 31, 2022
(In millions)CurrentLong-termTotalCurrentLong-termTotal
Debt securities$612 $8,927 $9,539 $654 $9,218 $9,872 
Equity securities31 3,345 3,376 45 577 622 
Commercial mortgage loans215 1,402 1,617 67 1,547 1,614 
Policy loans 1,224 1,224 — 1,218 1,218 
Other long-term investments 4,076 4,076 — 3,728 3,728 
Short-term investments188  188 139 — 139 
Total$1,046 $18,974 $20,020 $905 $16,288 $17,193 

A.Investment Portfolio

Debt Securities

Accounting policy. Our accounting policy for debt securities (including bonds, mortgage and other asset-backed securities and preferred stocks redeemable by the investor) remains materially consistent with the policy disclosed in the Company's 2022 Form 10-K. However, with the adoption of amended accounting guidance for long-duration insurance contracts on January 1, 2023 (discussed in Note 2 to the Consolidated Financial Statements), net unrealized appreciation on debt securities supporting the Company's run-off settlement annuity business is no longer reported in Non-current insurance and contractholder liabilities but rather is reported in Accumulated other comprehensive loss. See Note 14 to the Consolidated Financial Statements for the retrospectively restated Accumulated other comprehensive loss.

24


The amortized cost and fair value by contractual maturity periods for debt securities were as follows as of September 30, 2023:
(In millions)Amortized
Cost
Fair
Value
Due in one year or less$657 $631 
Due after one year through five years3,983 3,710 
Due after five years through ten years3,306 2,914 
Due after ten years2,294 1,938 
Mortgage and other asset-backed securities394 346 
Total$10,634 $9,539 
Actual maturities of these securities could differ from their contractual maturities used in the table above because issuers may have the right to call or prepay obligations, with or without penalties.
Gross unrealized appreciation (depreciation) on debt securities by type of issuer is shown below:
(In millions)Amortized
Cost
Allowance for Credit LossUnrealized
Appreciation
Unrealized
Depreciation
Fair
Value
September 30, 2023
Federal government and agency$278 $ $19 $(14)$283 
State and local government41   (3)38 
Foreign government373  4 (21)356 
Corporate9,548 (45)50 (1,037)8,516 
Mortgage and other asset-backed394   (48)346 
Total$10,634 $(45)$73 $(1,123)$9,539 
December 31, 2022
Federal government and agency$292 $— $32 $(12)$312 
State and local government43 — — (2)41 
Foreign government375 — 11 (21)365 
Corporate9,742 (44)89 (981)8,806 
Mortgage and other asset-backed390 — (43)348 
Total$10,842 $(44)$133 $(1,059)$9,872 

Review of declines in fair value. Management reviews impaired debt securities to determine whether a credit loss allowance is needed based on criteria that include:
severity of decline;
financial health and specific prospects of the issuer; and
changes in the regulatory, economic or general market environment of the issuer's industry or geographic region.
The table below summarizes debt securities with a decline in fair value from amortized cost for which an allowance for credit losses has not been recorded, by investment grade and the length of time these securities have been in an unrealized loss position. Unrealized depreciation on these debt securities is primarily due to declines in fair value resulting from increasing interest rates since these securities were purchased.
September 30, 2023December 31, 2022
(Dollars in millions)Fair
Value
Amortized
Cost
Unrealized
Depreciation
Number
of Issues
Fair
Value
Amortized
Cost
Unrealized
Depreciation
Number
of Issues
One year or less
Investment grade$1,679 $1,746 $(67)589$5,533 $6,127 $(594)1,659 
Below investment grade283 291 (8)1,094887 964 (77)1,287 
More than one year
Investment grade5,262 6,200 (938)1,6461,151 1,487 (336)462 
Below investment grade774 884 (110)859330 382 (52)369 
Total$7,998 $9,121 $(1,123)4,188 $7,901 $8,960 $(1,059)3,777 

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Equity Securities
The following table provides the values of the Company's equity security investments as of September 30, 2023 and December 31, 2022:
September 30, 2023 December 31, 2022
(In millions) CostCarrying Value CostCarrying Value
Equity securities with readily determinable fair values$662 $53 $673 $138 
Equity securities with no readily determinable fair value3,217 3,323 380 484 
Total$3,879 $3,376 $1,053 $622 
In 2023, we became a minority owner in VillageMD by investing $2.7 billion in VillageMD preferred equity. VillageMD is a provider of primary, multi-specialty and urgent care services that is majority-owned by Walgreens Boots Alliance, Inc. These securities are included in Equity securities with no readily determinable fair value in the above table. A compounding dividend of 5.5% accrues annually on $2.2 billion of our cost basis in these shares. Consistent with our strategy to invest in targeted startup and growth-stage companies in the health care industry, approximately 95% of our investments in equity securities are in the health care sector.

Commercial Mortgage Loans

Mortgage loans held by the Company are made exclusively to commercial borrowers and are diversified by property type, location and borrower. Loans are generally issued at fixed rates of interest and are secured by high quality, primarily completed and substantially leased operating properties.

The Company regularly evaluates and monitors credit risk from the initial mortgage loan underwriting and throughout the investment holding period. For more information on the Company's accounting policies and methodologies regarding these investments, see Note 11 in the Company's 2022 Form 10-K.

The following table summarizes the credit risk profile of the Company's commercial mortgage loan portfolio:
(Dollars in millions)September 30, 2023December 31, 2022
Loan-to-Value RatioCarrying ValueAverage Debt Service Coverage RatioAverage Loan-to-Value RatioCarrying ValueAverage Debt Service Coverage RatioAverage Loan-to-Value Ratio
Below 60%$909 2.18$901 2.12
60% to 79%542 1.80564 1.73
80% to 100%166 1.48149 1.17
Total$1,617 1.9762 %$1,614 1.8960 %

Other Long-Term Investments
Other long-term investments include investments in unconsolidated entities, including certain limited partnerships and limited liability companies holding real estate, securities or loans. These investments are carried at cost plus the Company's ownership percentage of reporting income or loss, based on the financial statements of the underlying investments that are generally reported at fair value. Income or loss from these investments is reported on a one quarter lag due to the timing of when financial information is received from the general partner or manager of the investments.
Other long-term investments also include investment real estate carried at depreciated cost less any impairment write-downs to fair value when cash flows indicate that the carrying value may not be recoverable. Additionally, statutory and other restricted deposits and foreign currency swaps carried at fair value are reported in the table below as Other. The following table provides the carrying value information for these investments:
Carrying Value as of
(In millions)September 30, 2023December 31, 2022
Real estate investments$1,511 $1,319 
Securities partnerships2,360 2,166 
Other205 243 
Total$4,076 $3,728 

26


B.Derivative Financial Instruments
The Company uses derivative financial instruments to manage the characteristics of investment assets (such as duration, yield, currency and liquidity) to meet the varying demands of the related insurance and contractholder liabilities. The Company also uses derivative financial instruments to hedge the risk of changes in the net assets of certain of its foreign subsidiaries due to changes in foreign currency exchange rates and to hedge the interest rate risk of certain long-term debt.

As of September 30, 2023, there have been no material changes to the Company's derivative financial instruments. Please refer to the Company's 2022 Form 10-K for further discussion of the types of derivative financial instruments and associated accounting policies. The effects of derivative financial instruments used in our individual hedging strategies were not material to the Consolidated Financial Statements as of September 30, 2023 and December 31, 2022. The gross fair values of our derivative financial instruments are presented in Note 12 to the Consolidated Financial Statements.

C.Realized Investment Gains and Losses

Accounting policy. Realized investment gains and losses are based on specifically identified assets and result from sales, investment asset write-downs, change in the fair value of certain derivatives and equity securities and changes in allowances for credit losses on debt securities and commercial mortgage loan investments. With the adoption of amended accounting guidance for long-duration insurance contracts on January 1, 2023 (discussed in Note 2 to the Consolidated Financial Statements), realized investment gains and losses no longer exclude amounts that were previously required to adjust future policy benefits for the run-off settlement annuity business. Prior period net realized investment losses have been updated to reflect the impact of adopting LDTI.
The following realized gains and losses on investments exclude realized gains and losses attributed to the Company's separate accounts because those gains and losses generally accrue directly to separate account policyholders:
Three Months Ended September 30,Nine Months Ended September 30,
(In millions)2023202220232022
Net realized investment (losses) gains, excluding credit loss expense and asset write-downs
$(9)$(67)$(29)$(454)
Credit loss (expense)
(5)(15)(3)(39)
Other investment asset write-downs — (12)— 
Net realized investment (losses), before income taxes
$(14)$(82)$(44)$(493)
Net realized investment losses for the nine months ended September 30, 2023 and September 30, 2022 were primarily due to mark-to-market losses on a strategic health care equity securities investment.

Note 12 – Fair Value Measurements
The Company carries certain financial instruments at fair value in the financial statements including debt securities, certain equity securities, short-term investments and derivatives. Other financial instruments are measured at fair value only under certain conditions, such as when impaired or when there are observable price changes for equity securities with no readily determinable fair value.
Fair value is defined as the price at which an asset could be exchanged in an orderly transaction between market participants at the balance sheet date. A liability's fair value is defined as the amount that would be paid to transfer the liability to a market participant, not the amount that would be paid to settle the liability with the creditor.
The Company's financial assets and liabilities carried at fair value have been classified based upon a hierarchy defined by GAAP. The hierarchy gives the highest ranking to fair values determined using unadjusted quoted prices in active markets for identical assets and liabilities (Level 1) and the lowest ranking to fair values determined using methodologies and models with unobservable inputs (Level 3). An asset's or a liability's classification is based on the lowest level of input that is significant to its measurement. For example, a financial asset or liability carried at fair value would be classified in Level 3 if unobservable inputs were significant to the instrument's fair value, even though the measurement may be derived using inputs that are both observable (Levels 1 and 2) and unobservable (Level 3).

For a description of the policies, methods and assumptions that are used to estimate fair value and determine the fair value hierarchy for each class of financial instruments, see Note 12 in the Company's 2022 Form 10-K.

27


A.Financial Assets and Financial Liabilities Carried at Fair Value
The following table provides information about the Company's financial assets and liabilities carried at fair value. Further information regarding insurance assets and liabilities carried at fair value is provided in Note 9E to the Consolidated Financial Statements. Separate account assets are also recorded at fair value on the Company's Consolidated Balance Sheets and are reported separately in the Separate Accounts section below as gains and losses related to these assets generally accrue directly to contractholders:
(In millions)Quoted Prices in Active Markets for Identical Assets
(Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Total
September 30, 2023December 31, 2022September 30, 2023December 31, 2022September 30, 2023December 31, 2022September 30, 2023December 31, 2022
Financial assets at fair value
Debt securities
Federal government and agency$146 $147 $137 $165 $ $— $283 $312 
State and local government — 38 41  — 38 41 
Foreign government — 356 365  — 356 365 
Corporate
 — 8,125 8,394 391 412 8,516 8,806 
Mortgage and other asset-backed — 303 313 43 35 346 348 
Total debt securities146 147 8,959 9,278 434 447 9,539 9,872 
Equity securities (1)
3 48 132 2 — 53 138 
Short-term investments — 188 139  — 188 139 
Derivative assets — 193 230  193 231 
(1)Excludes certain equity securities that have no readily determinable fair value.

Level 3 Financial Assets and Financial Liabilities
Certain inputs for instruments classified in Level 3 are unobservable (supported by little or no market activity) and significant to their resulting fair value measurement. Unobservable inputs reflect the Company's best estimate of what hypothetical market participants would use to determine a transaction price for the asset or liability at the reporting date. Additionally, as discussed in Note 9E to the Consolidated Financial Statements, the Company classifies variable annuity assets and liabilities in Level 3 of the fair value hierarchy.

Quantitative Information about Unobservable Inputs
The significant unobservable input used to value our corporate and government debt securities and mortgage and other asset-backed securities is an adjustment for liquidity. This adjustment is needed to reflect current market conditions and issuer circumstances when there is limited trading activity for the security.

The following table summarizes the fair value and significant unobservable inputs that were developed directly by the Company and used in pricing these debt securities. The range and weighted average basis point amounts for liquidity reflect the Company's best estimates of the unobservable adjustments a market participant would make to calculate these fair values.
Fair Value as ofUnobservable Adjustment Range (Weighted Average by Quantity) as of
(Fair value in millions)September 30, 2023December 31, 2022Unobservable Input September 30, 2023September 30, 2023December 31, 2022
Debt securities
Corporate$391 $412 Liquidity
60 - 1060 (300)
bps
60 - 1060 (270)
bps
Mortgage and other asset-backed securities43 35 Liquidity
120 - 595 (300)
bps
105 - 520 (310)
bps
Total Level 3 debt securities$434 $447 

An increase in liquidity spread adjustments would result in a lower fair value measurement, while a decrease would result in a higher fair value measurement.

28


Changes in Level 3 Financial Assets and Financial Liabilities Carried at Fair Value
The following table summarizes the changes in financial assets and financial liabilities classified in Level 3. Gains and losses reported in the table may include net changes in fair value that are attributable to both observable and unobservable inputs.
For the Three Months Ended
September 30,
For the Nine Months Ended
September 30,
(In millions)2023202220232022
Debt and Equity Securities
Beginning balance$454 $512 $447 $796 
(Losses) gains included in Shareholders' net income
(1)(1)14 
Losses included in Other comprehensive (loss) income
(5)(11)(5)(62)
Purchases, sales and settlements
Purchases6 81 10 157 
Settlements(5)(54)(32)(206)
Total purchases, sales and settlements1 27 (22)(49)
Transfers into/(out of) Level 3
Transfers into Level 3 71 124 
Transfers out of Level 3(13)(34)(54)(319)
Total transfers into/(out of) Level 3(13)(28)17 (195)
Ending balance$436 $504 $436 $504 
Total losses included in Shareholders' net income attributable to instruments held at the reporting date
$(1)$— $(1)$(2)
Change in unrealized gain or (loss) included in Other comprehensive (loss) income for assets held at the end of the reporting period
$(4)$(33)$(9)$(60)

Total gains and losses included in Shareholders' net income in the tables above are reflected in the Consolidated Statements of Income as Net realized investment losses and Net investment income.
Gains and losses included in Other comprehensive (loss) income, net of tax in the tables above are reflected in Net unrealized (depreciation) appreciation on securities and derivatives in the Consolidated Statements of Comprehensive Income.
Transfers into or out of the Level 3 category occur when unobservable inputs, such as the Company's best estimate of what a market participant would use to determine a current transaction price, become more or less significant to the fair value measurement. Market activity typically decreases during periods of economic uncertainty and this decrease in activity reduces the availability of market observable data. As a result, the level of unobservable judgment that must be applied to the pricing of certain instruments increases and is typically observed through the widening of liquidity spreads. Transfers between Level 2 and Level 3 during 2023 and 2022 primarily reflected changes in liquidity estimates for certain private placement issuers across several sectors. See discussion under Quantitative Information about Unobservable Inputs above for more information.

Separate Accounts
The investment income and fair value gains and losses of Separate account assets generally accrue directly to the contractholders and, together with their deposits and withdrawals, are excluded from the Company's Consolidated Statements of Income and Cash Flows. The separate account activity for the nine months ended September 30, 2023 and 2022 was primarily driven by changes in the market values of the underlying separate account investments.

29


Fair values of Separate account assets were as follows:
Quoted Prices in Active Markets for Identical Assets
(Level 1)
Significant Other Observable Inputs
(Level 2)
Significant Unobservable Inputs
(Level 3)
Total
(In millions)September 30, 2023December 31, 2022September 30, 2023December 31, 2022September 30, 2023December 31, 2022September 30, 2023December 31, 2022
Guaranteed separate accounts (See Note 16)
$210 $203 $342 $382 $ $— $552 $585 
Non-guaranteed separate accounts (1)
151 211 5,435 5,522 204 203 5,790 5,936 
Subtotal$361 $414 $5,777 $5,904 $204 $203 6,342 6,521 
Non-guaranteed separate accounts priced at net asset value ("NAV") as a practical expedient (1)
686 757 
Total$7,028 $7,278 
(1)Non-guaranteed separate accounts include $3.8 billion as of September 30, 2023 and $4.0 billion as of December 31, 2022 in assets supporting the Company's pension plans, including $0.2 billion classified in Level 3 as of September 30, 2023 and December 31, 2022.

Separate account assets classified in Level 3 primarily support the Company's pension plans and include certain newly-issued, privately-placed, complex or illiquid securities that are priced using methods discussed above, as well as commercial mortgage loans. Activity, including transfers into and out of Level 3, was not material for the three and nine months ended September 30, 2023 or 2022.
Separate account investments in securities partnerships, real estate and hedge funds are generally valued based on the separate account's ownership share of the equity of the investee (NAV as a practical expedient), including changes in the fair values of its underlying investments. Substantially all of these assets support the Company's pension plans. The following table provides additional information on these investments:
Fair Value as ofUnfunded Commitment as of September 30, 2023Redemption Frequency
(if currently eligible)
Redemption Notice
Period
(In millions)September 30, 2023December 31, 2022
Securities partnerships$416 $451 $204 Not applicableNot applicable
Real estate funds266 302  Quarterly
30 - 90 days
Hedge funds4  Up to annually, varying by fund
30 - 90 days
Total$686 $757 $204 
As of September 30, 2023, the Company does not have plans to sell any of these assets at less than fair value. These investments are structured to satisfy longer-term investment objectives. Securities partnerships are contractually non-redeemable and the underlying investment assets are expected to be liquidated by the fund managers within ten years after inception.

B.Assets and Liabilities Measured at Fair Value under Certain Conditions
Some financial assets and liabilities are not carried at fair value, such as commercial mortgage loans that are carried at unpaid principal, investment real estate that is carried at depreciated cost and equity securities with no readily determinable fair value when there are no observable market transactions. However, these financial assets and liabilities may be measured using fair value under certain conditions, such as when investments become impaired and are written down to their fair value, or when there are observable price changes from orderly market transactions of equity securities that otherwise had no readily determinable fair value.

For the nine months ended September 30, 2023 and 2022, impairments recognized requiring these assets to be measured at fair value were not material. Realized investment gains and losses from these observable price changes for the three and nine months ended September 30, 2023 and September 30, 2022 were not material.

30


C.Fair Value Disclosures for Financial Instruments Not Carried at Fair Value
The following table includes the Company's financial instruments not recorded at fair value but for which fair value disclosure is required. In addition to universal life products and finance leases, financial instruments that are carried in the Company's Consolidated Balance Sheets at amounts that approximate fair value are excluded from the following table:
Classification in Fair Value HierarchySeptember 30, 2023December 31, 2022
(In millions)Fair ValueCarrying ValueFair ValueCarrying Value
Commercial mortgage loansLevel 3$1,470 $1,617 $1,491 $1,614 
Long-term debt, including current maturities, excluding finance leasesLevel 2$26,225 $29,526 $28,653 $30,994 

Note 13 – Variable Interest Entities

We perform ongoing qualitative analyses of our involvement with variable interest entities to determine if consolidation is required. The Company determined that it was not a primary beneficiary in any material variable interest entity as of September 30, 2023 or December 31, 2022. For details of our accounting policy for variable interest entities and the composition of variable interest entities with which the Company is involved, refer to Note 13 in the Company's 2022 Form 10-K. The Company has not provided, and does not intend to provide, financial support to any of these variable interest entities in excess of its maximum exposure. The Company's maximum exposure to loss from securities limited partnerships and real estate limited partnerships is $5.1 billion as of September 30, 2023 compared to $4.8 billion as of December 31, 2022 and the maximum exposure from real estate joint ventures is $0.9 billion as of September 30, 2023 compared to $0.6 billion as of December 31, 2022.

Note 14 – Accumulated Other Comprehensive Income (Loss) ("AOCI")
AOCI includes net unrealized (depreciation) appreciation on securities and derivatives, change in discount rate and instrument specific credit risk for certain long-duration insurance contractholder liabilities (Note 9 to the Consolidated Financial Statements), foreign currency translation and the net postretirement benefits liability adjustment. AOCI includes the Company's share from unconsolidated entities reported on the equity method. Generally, tax effects in AOCI are established at the currently enacted tax rate and reclassified to Shareholders' net income in the same period that the related pre-tax AOCI reclassifications are recognized.

Shareholders' other comprehensive (loss) income, net of tax, for both the three and nine months ended September 30, 2023 and 2022, is primarily driven by the change in discount rates for certain long-duration liabilities and unrealized changes in the market values of securities and derivatives, including the impacts from unconsolidated entities reported on the equity method.

Changes in the components of AOCI, including the restatement for amended accounting guidance for long-duration insurance contracts (discussed in Note 2 to the Consolidated Financial Statements), are as follows:

31


Three Months Ended September 30,Nine Months Ended September 30,
(In millions)2023202220232022
Securities and Derivatives
Beginning balance, as retrospectively restated$(118)$(247)$(332)$1,266 
Unrealized (depreciation) appreciation on securities and derivatives
(257)(325)2 (2,259)
Tax benefit (expense)
57 (7)(9)393 
Net unrealized (depreciation) on securities and derivatives
(200)(332)(7)(1,866)
Reclassification adjustment for losses included in Shareholders' net income ((Loss) gain on sale of businesses)
 171  171 
Reclassification adjustment for losses included in Shareholders' net income (Net realized investment losses)
12 14 38 41 
Reclassification adjustment for (gains) included in Shareholders' net income (Selling, general and administrative expenses)
(1)— (1)— 
Reclassification adjustment for tax (benefit) included in Shareholders' net income
(3)(3)(8)(9)
Net losses reclassified from AOCI to Shareholders' net income
8 182 29 203 
Other comprehensive (loss) income, net of tax
(192)(150)22 (1,663)
Ending balance$(310)$(397)$(310)$(397)
Net long-duration insurance and contractholder liabilities measurement adjustments (1)
Beginning balance$(704)$(300)$(256)$(765)
Current period change in discount rate for certain long-duration liabilities(27)(55)(585)549 
Tax benefit (expense)
12 23 149 (98)
Net current period change in discount rate for certain long-duration liabilities(15)(32)(436)451 
Current period change in instrument-specific credit risk for market risk benefits(17)16 (50)(6)
Tax benefit (expense)
4 (3)10 
Net current period change in instrument-specific credit risk for market risk benefits(13)13 (40)(5)
Other comprehensive (loss) income, net of tax
(28)(19)(476)446 
Ending balance$(732)$(319)$(732)$(319)
Translation of foreign currencies
Beginning balance, as retrospectively restated$(157)$(500)$(154)$(233)
Translation of foreign currencies(31)(90)(36)(332)
Tax benefit (expense)
2 — 4 (28)
Net translation of foreign currencies(29)(90)(32)(360)
Reclassification adjustment for losses included in Net income ((Loss) gain on sale of businesses)
 236  236 
Reclassification adjustment for tax expense included in Net income
 29  29 
Net translation losses reclassified from AOCI to Net income
 265  265 
Translation of foreign currencies(31)146 (36)(96)
Tax benefit
2 29 4 
Other comprehensive (loss) income, net of tax
(29)175 (32)(95)
Less: Net translation gain (loss) on foreign currencies attributable to noncontrolling interests
  (2)
Shareholders' other comprehensive (loss) income, net of tax
(29)174 (32)(93)
Ending balance$(186)$(326)$(186)$(326)
Postretirement benefits liability
Beginning balance$(899)$(1,296)$(916)$(1,336)
Reclassification adjustment for amortization of net prior actuarial losses and prior service costs (Interest expense and other)
11 17 35 50 
Reclassification adjustment for (gains) included in Shareholders' net income ((Loss) gain on sale of businesses)
 (2) (2)
Reclassification adjustment for tax (benefit) included in Shareholders' net income
(3)(5)(9)(12)
Net adjustments reclassified from AOCI to Shareholders' net income
8 10 26 36 
Valuation update — (2)18 
Tax benefit (expense)
 — 1 (4)
Net change due to valuation update — (1)14 
Other comprehensive income, net of tax
8 10 25 50 
Ending balance$(891)$(1,286)$(891)$(1,286)
Total Accumulated other comprehensive loss
Beginning balance, as retrospectively restated$(1,878)$(2,343)$(1,658)$(1,068)
Shareholders' other comprehensive (loss) income, net of tax
(241)15 (461)(1,260)
Ending balance$(2,119)$(2,328)$(2,119)$(2,328)
(1)Established upon the adoption of Targeted Improvements to the Accounting for Long-Duration Contracts in 2023. See Note 2 to the Consolidated Financial Statements for further information.
32


Note 15 – Income Taxes
Income Tax Expense
The 21.3% effective tax rate for the three months ended September 30, 2023 was higher than the 20.4% rate for the three months ended September 30, 2022, primarily as a result of increases for the remeasurement of deferred tax liabilities and the Medicare Advantage litigation settlement, partially offset by favorable results relative to the Company's foreign operations. The 19.9% effective tax rate for the nine months ended September 30, 2023 is lower than the 21.0% rate for the nine months ended September 30, 2022. The decrease is driven largely by favorable results relative to the Company's foreign operations and the release of uncertain tax positions resulting from favorable audit developments, partially offset by an increase for the remeasurement of deferred tax liabilities.

As of September 30, 2023, we had approximately $331 million in deferred tax assets ("DTAs") associated with unrealized investment losses that are partially recorded in Accumulated other comprehensive loss. We have determined that a valuation allowance against the DTAs is not currently required based on the Company's ability to carry back losses and our ability and intent to hold certain securities until recovery. We continue to monitor and evaluate the need for any valuation allowance in the future.

Note 16 – Contingencies and Other Matters
The Company, through its subsidiaries, is contingently liable for various guarantees provided in the ordinary course of business.
A.Financial Guarantees: Retiree and Life Insurance Benefits
The Company guarantees that separate account assets will be sufficient to pay certain life insurance or retiree benefits. For the majority of these benefits, the sponsoring employers are primarily responsible for ensuring that assets are sufficient to pay these benefits and are required to maintain assets that exceed a certain percentage of benefit obligations. If employers fail to do so, the Company or an affiliate of the buyer of the retirement benefits business has the right to redirect the management of the related assets to provide for benefit payments. As of September 30, 2023, employers maintained assets that generally exceeded the benefit obligations under these arrangements of approximately $420 million. An additional liability is established if management believes that the Company will be required to make payments under the guarantees; there were no additional liabilities required for these guarantees, net of reinsurance, as of September 30, 2023. Separate account assets supporting these guarantees are classified in Levels 1 and 2 of the GAAP fair value hierarchy.
The Company does not expect that these financial guarantees will have a material effect on the Company's consolidated results of operations, liquidity or financial condition.
B.Certain Other Guarantees
The Company had indemnification obligations as of September 30, 2023 in connection with acquisition and disposition transactions. These indemnification obligations are triggered by the breach of representations or covenants provided by the Company, such as representations for the presentation of financial statements, filing of tax returns, compliance with law or identification of outstanding litigation. These obligations are typically subject to various time limitations, defined by the contract or by operation of law, such as statutes of limitation. In some cases, the maximum potential amount due is subject to contractual limitations based on a percentage of the transaction purchase price, while in other cases limitations are not specified or applicable. The Company does not believe that it is possible to determine the maximum potential amount due under these obligations because not all amounts due under these indemnification obligations are subject to limitation. There were no liabilities for these indemnification obligations as of September 30, 2023.
C.Guaranty Fund Assessments
The Company operates in a regulatory environment that may require its participation in assessments under state insurance guaranty association laws. The Company's exposure to assessments for certain obligations of insolvent insurance companies to policyholders and claimants is based on its share of business written in the relevant jurisdictions.
There were no material charges or credits resulting from existing or new guaranty fund assessments for the nine months ended September 30, 2023.

D.Legal and Regulatory Matters
The Company is routinely involved in numerous claims, lawsuits, regulatory inquiries and audits, government investigations, including under the federal False Claims Act and state false claims acts initiated by a government investigating body or by a qui tam relator's filing of a complaint under court seal, and other legal matters arising, for the most part, in the ordinary course of managing a
33


global health services business. Additionally, the Company has received and is cooperating with subpoenas or similar processes from various governmental agencies requesting information, all arising in the normal course of its business. Disputed tax matters arising from audits by the Internal Revenue Service or other state and foreign jurisdictions, including those resulting in litigation, are accounted for under GAAP guidance for uncertain tax positions.

Pending litigation and legal or regulatory matters that the Company has identified with a reasonably possible material loss and certain other material litigation matters are described below. For those matters that the Company has identified with a reasonably possible material loss, the Company provides disclosure in the aggregate of accruals and range of loss, or a statement that such information cannot be estimated. The Company's accruals for the matters discussed below under "Litigation Matters" and "Regulatory Matters" are not material. Due to numerous uncertain factors presented in these cases, it is not possible to estimate an aggregate range of loss (if any) for these matters at this time. In light of the uncertainties involved in these matters, there is no assurance that their ultimate resolution will not exceed the amounts currently accrued by the Company. An adverse outcome in one or more of these matters could be material to the Company's results of operations, financial condition or liquidity for any particular period. The outcomes of lawsuits are inherently unpredictable and we may be unsuccessful in these ongoing litigation matters or any future claims or litigation.

Litigation Matters
Express Scripts Litigation with Elevance. In March 2016, Elevance filed a lawsuit in the United States District Court for the Southern District of New York alleging various breach of contract claims against Express Scripts relating to the parties' rights and obligations under the periodic pricing review section of the pharmacy benefit management agreement between the parties including allegations that Express Scripts failed to negotiate new pricing concessions in good faith, as well as various alleged service issues. Elevance also requested that the court enter declaratory judgment that Express Scripts is required to provide Elevance competitive benchmark pricing, that Elevance can terminate the agreement and that Express Scripts is required to provide Elevance with post-termination services at competitive benchmark pricing for one year following any termination by Elevance. Elevance claimed it is entitled to $13 billion in additional pricing concessions over the remaining term of the agreement, as well as $1.8 billion for one year following any contract termination by Elevance and $150 million damages for service issues ("Elevance's Allegations"). On April 19, 2016, in response to Elevance's complaint, Express Scripts filed its answer denying Elevance's Allegations in their entirety and asserting affirmative defenses and counterclaims against Elevance. The court subsequently granted Elevance's motion to dismiss two of six counts of Express Scripts' amended counterclaims. Express Scripts filed its Motion for Summary Judgment on August 27, 2021. Elevance completed filing of its Response to Express Scripts' Motion for Summary Judgment on October 16, 2021. Express Scripts filed its Reply in Support of its Motion for Summary Judgment on November 19, 2021. On March 31, 2022, the court granted summary judgment in favor of Express Scripts on all of Elevance's pricing claims for damages totaling $14.8 billion and on most of Elevance's claims relating to service issues. Elevance's only remaining service claims relate to the review or processing of prior authorizations, with alleged damages over $100 million. On November 1, 2023, the parties signed a settlement agreement pursuant to which Express Scripts agreed to resolve the service-related claims. The settlement agreement is not an admission of liability or fault by Express Scripts, the Company or its subsidiaries. Following the settlement, Elevance would retain the right to appeal the pricing-related claims that were previously dismissed by the court, while Express Scripts would retain the ability to reassert its own pricing-related claims in the event any appeal by Elevance is successful.

Medicare Advantage. A qui tam action that was filed by a private individual (the "relator") on behalf of the government in the United States District Court for the Southern District of New York in 2017 was unsealed on August 6, 2020. The action asserts claims related to risk adjustment practices arising from certain health exams conducted as part of the Company's Medicare Advantage business. In September 2021, the qui tam action was transferred to the United States District Court for the Middle District of Tennessee. On January 11, 2022, the U.S. Department of Justice ("DOJ") (U.S. Attorney's Offices for the Southern District of New York and the Middle District of Tennessee) filed a motion to partially intervene, which was granted on August 2, 2022. On October 14, 2022, the DOJ filed its complaint-in-intervention alleging that certain diagnoses made during in-home exams were invalid for risk adjustment purposes, seeking unspecified damages and penalties under the federal False Claims Act. The Company's motion to dismiss the DOJ's complaint is fully briefed and pending before the court. The Company's motion to dismiss relator's complaint was denied as moot after relator asked for and was granted permission to amend his complaint. Relator filed an amended complaint on July 28, 2023, which the Company moved to dismiss on September 11, 2023. On September 29, 2023, the Company, the relator and the DOJ settled the matter for $37 million plus interest and attorney’s fees.
Regulatory Matters
Civil Investigative Demand. The DOJ is conducting industry-wide investigations of Medicare Advantage organizations' risk adjustment practices. For certain Medicare Advantage organizations, including The Cigna Group, those investigations have resulted in litigation (see "Litigation Matters—Medicare Advantage" above). As part of these investigations, the Company responded to information requests (civil investigative demands) from the DOJ (U.S. Attorney's Office for the Eastern District of Pennsylvania) regarding its risk adjustment submissions. On September 29, 2023, the Company settled the DOJ’s investigation for approximately $135 million plus interest. In connection with this settlement and the settlement of the litigation (see "Litigation Matters—Medicare
34


Advantage" above), The Cigna Group also entered into a Corporate Integrity Agreement with the U.S. Department of Health and Human Services Office of the Inspector General, which contains certain auditing and governance requirements for a period of five years from the settlement date.

Note 17 – Segment Information
See Note 1 to the Consolidated Financial Statements for a description of our segments. A description of our basis for reporting segment operating results is outlined below. Intersegment revenues primarily reflect pharmacy and care services transactions between the Evernorth Health Services and Cigna Healthcare segments.
The Company uses "pre-tax adjusted income (loss) from operations" and "adjusted revenues" as its principal financial measures of segment operating performance because management believes these metrics best reflect the underlying results of business operations and permit analysis of trends in underlying revenue, expenses and profitability. We define pre-tax adjusted income from operations as income before income taxes excluding pre-tax income (loss) attributable to noncontrolling interests, net realized investment results, amortization of acquired intangible assets, and special items. The Cigna Group's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting are also excluded. Special items are matters that management believes are not representative of the underlying results of operations due to their nature or size. Adjusted income (loss) from operations is measured on an after-tax basis for consolidated results and on a pre-tax basis for segment results.
The Company defines adjusted revenues as total revenues excluding the following adjustments: special items and The Cigna Group's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting. Special items are matters that management believes are not representative of the underlying results of operations due to their nature or size. We exclude these items from this measure because management believes they are not indicative of past or future underlying performance of the business.
The Company does not report total assets by segment because this is not a metric used to allocate resources or evaluate segment performance.

The following table presents the special items charges (benefits) recorded by the Company, as well as the respective financial statement line items impacted:
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
(In millions)Pre-taxAfter-taxPre-taxAfter-taxPre-taxAfter-taxPre-taxAfter-tax
Charges (benefits) associated with litigation matters
 (Selling, general and administrative expenses)
$201 $171 $— $— $201 $171 $(28)$(20)
Loss (gain) on sale of businesses21 19 (1,735)(1,388)21 19 (1,735)(1,388)
Integration and transaction-related costs
 (Selling, general and administrative expenses)
13 9 24 23 20 15 112 86 
Charge for organizational efficiency plan
 (Selling, general and administrative expenses)
  — —   22 17 
Total impact from special items$235 $199 $(1,711)$(1,365)$242 $205 $(1,629)$(1,305)

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Effective January 1, 2023, we adopted amended accounting guidance for long-duration insurance contracts. See Note 2 to the Consolidated Financial Statements for further information. Prior period summarized segment information has been retrospectively adjusted to conform to this new basis of accounting. Summarized segment financial information was as follows:
(In millions)
Evernorth Health Services
Cigna Healthcare
Other Operations
Corporate and Eliminations
Total
Three months ended September 30, 2023
Revenues from external customers $37,230 $11,426 $71 $ $48,727 
Intersegment revenues1,303 1,136  (2,439)
Net investment income
63 176 76 6 321 
Total revenues38,596 12,738 147 (2,433)49,048 
Net realized investment results from certain equity method investments  30   30 
Adjusted revenues$38,596 $12,768 $147 $(2,433)$49,078 
Income (loss) before income taxes
$1,272 $1,019 $(3)$(448)$1,840 
Pre-tax adjustments to reconcile to adjusted income from operations
(Income) attributable to noncontrolling interests
(44)   (44)
Net realized investment losses (1)
1 35 8  44 
Amortization of acquired intangible assets443 11   454 
Special items
Charges associated with litigation matters44 157   201 
Loss on sale of businesses  21  21 
Integration and transaction-related costs   13 13 
Pre-tax adjusted income (loss) from operations$1,716 $1,222 $26 $(435)$2,529 
(In millions)
Evernorth Health Services
Cigna Healthcare
Other Operations
Corporate and Eliminations
Total
Three months ended September 30, 2022
Revenues from external customers $34,670 $10,329 $78 $— $45,077 
Intersegment revenues1,003 667 — (1,670)
Net investment income
25 101 75 204 
Total revenues35,698 11,097 153 (1,667)45,281 
Net realized investment results from certain equity method investments— 80 — — 80 
Adjusted revenues$35,698 $11,177 $153 $(1,667)$45,361 
Income (loss) before income taxes
$1,200 $876 $1,755 $(340)$3,491 
Pre-tax adjustments to reconcile to adjusted income from operations
(Income) attributable to noncontrolling interests
(17)(1)(4)— (22)
Net realized investment losses (1)
— 158 — 162 
Amortization of acquired intangible assets442 17 — 460 
Special items
(Gain) on sale of businesses— — (1,735)— (1,735)
Integration and transaction-related costs— — — 24 24 
Pre-tax adjusted income (loss) from operations$1,625 $1,050 $21 $(316)$2,380 
(1) Includes the Company's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting.

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(In millions)
Evernorth Health Services
Cigna Healthcare
Other Operations
Corporate and Eliminations
Total
Nine months ended September 30, 2023
Revenues from external customers$108,462 $34,581 $232 $ $143,275 
Intersegment revenues4,343 3,143  (7,486)
Net investment income
175 454 230 17 876 
Total revenues112,980 38,178 462 (7,469)144,151 
Net realized investment results from certain equity method investments
 22   22 
Adjusted revenues$112,980 $38,200 $462 $(7,469)$144,173 
Income (loss) before income taxes
$3,318 $3,252 $47 $(1,292)$5,325 
Pre-tax adjustments to reconcile to adjusted income from operations
(Income) attributable to noncontrolling interests
(140)(2)  (142)
Net realized investment losses (1)
 64 2  66 
Amortization of acquired intangible assets1,330 38   1,368 
Special items
Charges associated with litigation matters44 157   201 
Loss on sale of businesses  21  21 
Integration and transaction-related costs   20 20 
Pre-tax adjusted income (loss) from operations$4,552 $3,509 $70 $(1,272)$6,859 
(In millions)
Evernorth Health Services
Cigna Healthcare
Other Operations
Corporate and Eliminations
Total
Nine months ended September 30, 2022
Revenues from external customers
$100,675 $31,411 $1,736 $— $133,822 
Intersegment revenues3,421 1,815 — (5,236)
Net investment income
51 545 344 943 
Total revenues104,147 33,771 2,080 (5,233)134,765 
Net realized investment results from certain equity method investments— 134 — — 134 
Adjusted revenues$104,147 $33,905 $2,080 $(5,233)$134,899 
Income (loss) before income taxes
$3,114 $2,953 $2,138 $(1,166)$7,039 
Pre-tax adjustments to reconcile to adjusted income from operations
(Income) attributable to noncontrolling interests
(41)(2)(11)— (54)
Net realized investment losses (1)
— 542 85 — 627 
Amortization of acquired intangible assets1,329 89 — 1,419 
Special items
(Benefits) associated with litigation matters   (28)(28)
(Gain) on sale of businesses  (1,735)— (1,735)
Integration and transaction-related costs —  112 112 
Charge for organizational efficiency plan —  22 22 
Pre-tax adjusted income (loss) from operations$4,402 $3,582 $478 $(1,060)$7,402 
(1)Includes the Company's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting.

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Revenue from external customers includes Pharmacy revenues, Premiums and Fees and other revenues. Prior period amounts have been retrospectively adjusted to reflect adoption of amended accounting guidance for long-duration insurance contracts, as discussed in Note 2 to the Consolidated Financial Statements. The following table presents these revenues by product, premium and service type:
Three Months Ended September 30,Nine Months Ended September 30,
(In millions)2023202220232022
Products (Pharmacy revenues) (ASC 606)
Network revenues$16,926 $16,583 $49,080 $48,221 
Home delivery and specialty revenues16,324 15,583 48,943 45,550 
Other revenues2,390 1,630 6,506 5,009 
Intercompany eliminations(1,109)(1,034)(3,890)(3,349)
Total pharmacy revenues34,531 32,762 100,639 95,431 
Insurance premiums (ASC 944)
Cigna Healthcare
U.S. Commercial (1)
Insured4,144 3,821 12,315 11,312 
Stop loss1,548 1,384 4,565 4,053 
Other362 353 1,095 1,065 
U.S. Government (1)
Medicare Advantage2,189 1,949 6,605 6,080 
Medicare Part D224 240 984 986 
Other
Short-duration (Individual and family plans)1,266 697 3,767 2,014 
Long-duration(2) (Individual Medicare supplement and limited benefit health products)
344 332 1,015 993 
International Health
Short-duration (Group medical insurance)743 655 2,174 1,911 
Long-duration(2) (Individual private medical insurance)
91 77 266 235 
Total Cigna Healthcare10,911 9,508 32,786 28,649 
Divested International businesses —  1,500 
Other70 76 225 219 
Intercompany eliminations17 51 — 
Total premiums10,998 9,586 33,062 30,368 
Services (Fees) (ASC 606)
Evernorth Health Services
2,862 1,875 8,199 5,289 
Cigna Healthcare
1,639 1,530 4,847 4,504 
Other Operations
1 — 3 
Other revenues43 (38)172 108 
Intercompany eliminations(1,347)(638)(3,647)(1,887)
Total fees and other revenues3,198 2,729 9,574 8,023 
Total revenues from external customers$48,727 $45,077 $143,275 $133,822 
(1)Other than the long-duration products referenced in the table, U.S. Commercial and U.S. Government insurance contracts are short-duration.
(2)U.S. Government's and International Health's long-duration premium revenues are associated with contracts that provide coverage greater than one year or are guaranteed to be renewed at the option of the policyholder beyond one year.

Evernorth Health Services may also provide certain financial and performance guarantees, including a minimum level of discounts a client may receive, generic utilization rates and various service levels. Clients may be entitled to receive compensation if we fail to meet the guarantees. Actual performance is compared to the contractual guarantee for each measure throughout the period and the Company defers revenue for any estimated payouts within Accrued expenses and other liabilities (current). These estimates are adjusted and paid following the end of the annual guarantee period. Historically, adjustments to original estimates have not been material. This guarantee liability was $1.3 billion as of each of September 30, 2023 and December 31, 2022.
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Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
PAGE

Management's Discussion and Analysis of Financial Condition and Results of Operations ("MD&A") is intended to provide information to assist you in better understanding and evaluating our financial condition as of September 30, 2023, compared with December 31, 2022 and our results of operations for the three and nine months ended September 30, 2023, compared with the same periods last year and is intended to help you understand the ongoing trends in our business. We encourage you to read this MD&A in conjunction with our Consolidated Financial Statements included in Part I, Item 1 of this Form 10-Q and our Annual Report on Form 10-K for the year ended December 31, 2022 ("2022 Form 10-K"). In particular, we encourage you to refer to the "Risk Factors" contained in Part I, Item 1A of our 2022 Form 10-K.

Unless otherwise indicated, financial information in this MD&A is presented in accordance with accounting principles generally accepted in the United States of America ("GAAP"). See Note 2 to the Consolidated Financial Statements in our 2022 Form 10-K for additional information regarding the Company's significant accounting policies and see Notes 2 and 9 to the Consolidated Financial Statements in this Form 10-Q for updates to those policies resulting from adopting Accounting Standards Update 2018-12, Targeted Improvements to the Accounting for Long-Duration Contracts ("LDTI"), and related amendments, effective January 1, 2023. The preparation of interim consolidated financial statements necessarily relies heavily on estimates. This and certain other factors call for caution in estimating full-year results based on interim results of operations. In some of our financial tables in this MD&A, we present either percentage changes or "N/M" when those changes are so large as to become not meaningful. Changes in percentages are expressed in basis points ("bps").

In this MD&A, our consolidated measures "adjusted income from operations," earnings per share on that same basis and "adjusted revenues" are not determined in accordance with GAAP and should not be viewed as substitutes for the most directly comparable GAAP measures of "shareholders' net income," "earnings per share" and "total revenues." We also use pre-tax adjusted income (loss) from operations and adjusted revenues to measure the results of our segments.
The Company uses "pre-tax adjusted income (loss) from operations" and "adjusted revenues" as its principal financial measures of segment operating performance because management believes these metrics best reflect the underlying results of business operations and permit analysis of trends in underlying revenue, expenses and profitability. We define adjusted income from operations as shareholders' net income (or income before income taxes less pre-tax income (loss) attributable to noncontrolling interests for the segment metric) excluding net realized investment results, amortization of acquired intangible assets, and special items. The Cigna Group's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting are also excluded. Special items are matters that management believes are not representative of the underlying results of operations due to their nature or size. Adjusted income (loss) from operations is measured on an after-tax basis for consolidated results and on a pre-tax basis for segment results. Consolidated adjusted income (loss) from operations is not determined in accordance with GAAP and should not be viewed as a substitute for the most directly comparable GAAP measure, shareholders' net income. See the below Financial Highlights section for a reconciliation of consolidated adjusted income from operations to shareholders' net income.
The Company defines adjusted revenues as total revenues excluding the following adjustments: special items and The Cigna Group's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting. Special items are matters that management believes are not representative of the underlying results of operations due to their nature or size. We exclude these items from this measure because management believes they are not indicative of past or future underlying performance of the business. Adjusted revenues is not determined in accordance with GAAP and should not be viewed as a substitute for the most directly comparable GAAP measure, total revenues. See the below Financial Highlights section for a reconciliation of consolidated adjusted revenues to total revenues.
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CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS
This report contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are based on The Cigna Group's current expectations and projections about future trends, events and uncertainties. These statements are not historical facts. Forward-looking statements may include, among others, statements concerning future financial or operating performance, including our ability to improve the health and vitality of those we serve; future growth, business strategy, and strategic or operational initiatives; economic, regulatory or competitive environments, particularly with respect to the pace and extent of change in these areas and the impact of developing inflationary and interest rate pressures; financing or capital deployment plans and amounts available for future deployment; our prospects for growth in the coming years; strategic transactions; expectations related to our Medicare Advantage Capitation Rates; and other statements regarding The Cigna Group's future beliefs, expectations, plans, intentions, liquidity, cash flows, financial condition or performance. You may identify forward-looking statements by the use of words such as "believe," "expect," "project," "plan," "intend," "anticipate," "estimate," "predict," "potential," "may," "should," "will" or other words or expressions of similar meaning, although not all forward-looking statements contain such terms.
Forward-looking statements are subject to risks and uncertainties, both known and unknown, that could cause actual results to differ materially from those expressed or implied in forward-looking statements. Such risks and uncertainties include, but are not limited to: our ability to achieve our strategic and operational initiatives; our ability to adapt to changes in an evolving and rapidly changing industry; our ability to compete effectively, differentiate our products and services from those of our competitors and maintain or increase market share; price competition, inflation and other pressures that could compress our margins or result in premiums that are insufficient to cover the cost of services delivered to our customers; the potential for actual claims to exceed our estimates related to expected medical claims; our ability to develop and maintain satisfactory relationships with physicians, hospitals, other health service providers and with producers and consultants; our ability to maintain relationships with one or more key pharmaceutical manufacturers or if payments made or discounts provided decline; changes in the pharmacy provider marketplace or pharmacy networks; changes in drug pricing or industry pricing benchmarks; our ability to invest in and properly maintain our information technology and other business systems; our ability to prevent or contain effects of a potential cyberattack or other privacy or data security incident; political, legal, operational, regulatory, economic and other risks that could affect our multinational operations, including currency exchange rates; risks related to strategic transactions and realization of the expected benefits of such transactions, as well as integration or separation difficulties or underperformance relative to expectations; dependence on success of relationships with third parties; risk of significant disruption within our operations or among key suppliers or third parties; potential liability in connection with managing medical practices and operating pharmacies, onsite clinics and other types of medical facilities; the substantial level of government regulation over our business and the potential effects of new laws or regulations or changes in existing laws or regulations; uncertainties surrounding participation in government-sponsored programs such as Medicare; the outcome of litigation, regulatory audits and investigations; compliance with applicable privacy, security and data laws, regulations and standards; potential failure of our prevention, detection and control systems; unfavorable economic and market conditions, the risk of a recession or other economic downturn and resulting impact on employment metrics, stock market or changes in interest rates and risks related to a downgrade in financial strength ratings of our insurance subsidiaries; the impact of our significant indebtedness and the potential for further indebtedness in the future; credit risk related to our reinsurers; as well as more specific risks and uncertainties discussed in Part I, Item 1A – Risk Factors in our 2022 Form 10-K, Part II, Item 7 – Management's Discussion and Analysis of Financial Condition and Results of Operations in our 2022 Form 10-K, and as described from time to time in our future reports filed with the Securities and Exchange Commission.
You should not place undue reliance on forward-looking statements, which speak only as of the date they are made, are not guarantees of future performance or results and are subject to risks, uncertainties and assumptions that are difficult to predict or quantify. The Cigna Group undertakes no obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise, except as may be required by law.

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EXECUTIVE OVERVIEW
The Cigna Group, together with its subsidiaries (either individually or collectively referred to as the "Company," "we," "us" or "our") is a global health company with a mission of helping those we serve improve their health and vitality. Our subsidiaries offer a differentiated set of pharmacy, medical, behavioral, dental and related products and services. For further information on our business and strategy, see Part 1, Item 1, "Business" of our 2022 Form 10-K.

Financial Highlights
See Note 1 to the Consolidated Financial Statements for a description of our segments. Effective January 1, 2023, we adopted amended accounting guidance for long-duration insurance contracts. Prior period Financial highlights and Results of operations have been retrospectively adjusted to conform to this new basis of accounting. The commentary provided below describes our results for the three and nine months ended September 30, 2023 compared with the same periods in 2022. Unless specified otherwise, commentary applies to both the three and nine month periods.

Summarized below are certain key measures of our performance by segment:
Financial highlights by segment
Three Months Ended September 30,Nine Months Ended September 30,
(Dollars in millions, except per share amounts)20232022% Change20232022% Change
Revenues
Adjusted revenues by segment
Evernorth Health Services$38,596 $35,698 %$112,980 $104,147 %
Cigna Healthcare12,768 11,177 14 38,200 33,905 13 
Other Operations147 153 (4)462 2,080 (78)
Corporate, net of eliminations(2,433)(1,667)(46)(7,469)(5,233)(43)
Adjusted revenues49,078 45,361 144,173 134,899 
Net realized investment results from certain equity method investments(30)(80)63 (22)(134)84 
Total revenues$49,048 $45,281 %$144,151 $134,765 %
Shareholders' net income$1,408 $2,757 (49)%$4,135 $5,511 (25)%
Adjusted income from operations$2,011 $1,859 %$5,449 $5,780 (6)%
Earnings per share (diluted)
Shareholders' net income$4.74 $8.97 (47)%$13.89 $17.46 (20)%
Adjusted income from operations$6.77 $6.05 12 %$18.31 $18.31 — %
Pre-tax adjusted income (loss) from operations by segment
Evernorth Health Services$1,716 $1,625 %$4,552 $4,402 %
Cigna Healthcare1,222 1,050 16 3,509 3,582 (2)
Other Operations26 21 24 70 478 (85)
Corporate, net of eliminations(435)(316)(38)(1,272)(1,060)(20)
Consolidated pre-tax adjusted income from operations2,529 2,380 6,859 7,402 (7)
Income attributable to noncontrolling interests44 22 100 142 54 163 
Net realized investment losses (1)
(44)(162)73 (66)(627)89 
Amortization of acquired intangible assets(454)(460)(1,368)(1,419)
Special items(235)1,711 N/M(242)1,629 N/M
Income before income taxes$1,840 $3,491 (47)%$5,325 $7,039 (24)%
(1)Includes the Company's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting.

For further analysis and explanation of each segment's results, see the "Segment Reporting" section of this MD&A.
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Consolidated Results of Operations (GAAP basis)
Three Months Ended September 30,Nine Months Ended September 30,
(Dollars in millions)20232022% Change20232022% Change
Pharmacy revenues$34,531 $32,762 %$100,639 $95,431 %
Premiums10,998 9,586 15 33,062 30,368 
Fees and other revenues3,198 2,729 17 9,574 8,023 19 
Net investment income321 204 57 876 943 (7)
Total revenues49,048 45,281 144,151 134,765 
Pharmacy and other service costs33,639 31,777 98,540 92,740 
Medical costs and other benefit expenses8,927 7,751 15 27,007 24,215 12 
Selling, general and administrative expenses3,788 3,151 20 10,760 9,690 11 
Amortization of acquired intangible assets454 460 (1)1,368 1,419 (4)
Total benefits and expenses46,808 43,139 137,675 128,064 
Income from operations2,240 2,142 6,476 6,701 (3)
Interest expense and other(365)(304)(20)(1,086)(904)(20)
(Loss) gain on sale of businesses
(21)1,735 N/M(21)1,735 N/M
Net realized investment losses
(14)(82)83 (44)(493)91 
Income before income taxes1,840 3,491 (47)5,325 7,039 (24)
Total income taxes391 713 (45)1,060 1,479 (28)
Net income1,449 2,778 (48)4,265 5,560 (23)
Less: Net income attributable to noncontrolling interests41 21 95 130 49 165 
Shareholders' net income$1,408 $2,757 (49)%$4,135 $5,511 (25)%
Consolidated effective tax rate21.3 %20.4 %90 bps19.9 %21.0 %(110)bps
Medical customers (in thousands)19,607 17,954 %

Reconciliation of Shareholders' Net Income (GAAP) to Adjusted Income from Operations
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
(In millions)Pre-taxAfter-taxPre-taxAfter-taxPre-taxAfter-taxPre-taxAfter-tax
Shareholders' net income$1,408 $2,757 $4,135 $5,511 
Adjustments to reconcile to adjusted income from operations
Net realized investment losses (1)
$44 41 $162 145 $66 56 $627 513 
Amortization of acquired intangible assets454 363 460 322 1,368 1,053 1,419 1,061 
Special items
Charges (benefits) associated with litigation matters201 171 — — 201 171 (28)(20)
Loss (gain) on sale of businesses21 19 (1,735)(1,388)21 19 (1,735)(1,388)
Integration and transaction-related costs13 9 24 23 20 15 112 86 
Charge for organizational efficiency plan  — —   22 17 
Total special items$235 199 $(1,711)(1,365)$242 205 $(1,629)(1,305)
Adjusted income from operations$2,011 $1,859 $5,449 $5,780 
(1)Includes the Company's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting.
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Reconciliation of Shareholders' Net Income (GAAP) to Adjusted Income from Operations
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
(Diluted Earnings Per Share)Pre-taxAfter-taxPre-taxAfter-taxPre-taxAfter-taxPre-taxAfter-tax
Shareholders' net income$4.74 $8.97 $13.89 $17.46 
Adjustments to reconcile to adjusted income from operations
Net realized investment losses (1)
$0.15 0.14 $0.53 0.48 $0.22 0.19 $1.99 1.62 
Amortization of acquired intangible assets1.53 1.22 1.50 1.05 4.60 3.54 4.50 3.36 
Special items
Charges (benefits) associated with litigation matters0.68 0.58 — — 0.67 0.58 (0.09)(0.06)
Loss (gain) on sale of businesses0.07 0.06 (5.64)(4.52)0.07 0.06 (5.49)(4.39)
Integration and transaction-related costs0.04 0.03 0.08 0.07 0.07 0.05 0.35 0.27 
Charge for organizational efficiency plan  — —   0.07 0.05 
Total special items$0.79 0.67 $(5.56)(4.45)$0.81 0.69 $(5.16)(4.13)
Adjusted income from operations$6.77 $6.05 $18.31 $18.31 
(1)Includes the Company's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting.

Commentary: Three and Nine Months Ended September 30, 2023 versus Three and Nine Months Ended September 30, 2022
The commentary presented below, and in the segment discussions that follow, compare results for the three and nine months ended September 30, 2023 with results for the three and nine months ended September 30, 2022. Unless specified otherwise, commentary applies to both the three and nine month periods.
Shareholders' net income decreased 49% and 25%, respectively, primarily reflecting the absence of the gain on the sale of our life, accident and supplemental health benefits business in six countries sold on July 1, 2022 (the "Chubb transaction").
Adjusted income from operations increased 8% for the three months ended September 30, 2023 primarily driven by higher earnings in our Evernorth Health Services and Cigna Healthcare segments. The decrease of 6% for the nine months ended September 30, 2023 primarily reflects the absence of earnings from the businesses divested in the Chubb transaction.
Medical customers increased 9%, reflecting growth in fee-based customers as well as in Individual and Medicare Advantage customers. See Part I, Item 1 of our 2022 Form 10-K for definitions of Cigna Healthcare's market segments.
Pharmacy revenues increased 5% in both periods, reflecting inflation on branded drugs as well as growth in specialty. See the "Segment Reporting - Evernorth Health Services Segment" section of this MD&A for further discussion.
Premiums increased 15% and 9%, respectively, reflecting insured customer growth and higher premium rates in Cigna Healthcare due to anticipated underlying medical cost trend. See the "Segment Reporting - Cigna Healthcare Segment" section of this MD&A for further discussion. For the nine months ended September 30, 2023, these favorable effects were partially offset by a decline in premiums due to the Chubb transaction.
Fees and other revenues increased 17% and 19%, respectively, primarily reflecting client growth from our continued affordability services within Evernorth Health Services.
Net investment income increased 57% for the three months ended September 30, 2023, primarily driven by higher yields, as well as improved returns on our partnership investments and, to a lesser extent, growth in average invested assets. For the nine months ended September 30, 2023, the decrease of 7% was primarily due to the unfavorable impact of the Chubb transaction, partially offset by growth in average invested assets. Also contributing to the decrease was lower returns on partnership investments largely offset by increased yields on other investments. See the "Investment Assets" section of this MD&A for further discussion.
Pharmacy and other service costs increased 6% in both periods, reflecting inflation on branded drugs as well as growth in specialty.
Medical costs and other benefit expenses increased 15% and 12%, respectively, primarily reflecting insured customer growth. For the nine months ended September 30, 2023, the increase also reflects trend in Cigna Healthcare partially offset by the impact of the Chubb transaction.
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Selling, general and administrative expenses increased 20% and 11%, respectively, primarily driven by volume-related expenses in Cigna Healthcare due to business growth, as well as increased investments to support the onboarding of new clients and continued advancement of our digital capabilities and care solutions in Evernorth Health Services. Increased expenses were also driven by charges associated with litigation settlements during the three months ended September 30, 2023. See Note 16 to the Consolidated Financial Statements for further discussion. For the nine months ended September 30, 2023, these increases were partially offset by the impact of the Chubb transaction.
Interest expense and other increased 20% in both periods, primarily reflecting higher interest rates on our indebtedness and increased pension costs.
Gain on sale of businesses primarily reflects the Chubb transaction, which closed on July 1, 2022. In 2023, we recorded immaterial adjustments to the sales price reflecting resolution of certain contractual matters.
Realized investment results were substantially improved in both periods, primarily due to lower mark-to-market losses on investments. See Note 11 to the Consolidated Financial Statements for further discussion.
The effective tax rate increased by 90 basis points for the three months ended September 30, 2023 primarily reflecting the unfavorable effects of the remeasurement of deferred tax liabilities and the Medicare Advantage litigation settlement in the third quarter of 2023. These effects were partially offset by favorable results relative to the Company's foreign operations. For the nine months ended September 30, 2023, the effective tax rate decreased by 110 basis points, driven by favorable results relative to the Company's foreign operations and the release of uncertain tax positions resulting from favorable audit developments. These favorable effects were partially offset by the remeasurement of deferred tax liabilities in the third quarter of 2023.

Recent Events

Economic Conditions
We continue to monitor global economic conditions, including inflation, labor market dynamics and the recent geopolitical events. We continue to proactively address impacts to our pricing with third parties (including vendors, health care providers and drug providers), our investment portfolio and our workforce. We are also monitoring the potential impact on client and customer health care needs.
Our results of operations or cash flows for the three and nine months ended September 30, 2023 were not materially impacted by inflation, labor market dynamics, or the recent events affecting the financial services industry. For further information regarding risks we encounter in our business due to economic conditions, see "Risk Factors" contained in Part I, Item 1A of our 2022 Form 10-K.

Conflict in the Middle East
The Cigna Group serves a limited number of customers and clients in the impacted regions in the Middle East. We have not experienced significant impacts to date on our investment portfolio, financial position or results of operations. For a more complete discussion of the risks we encounter in our business, see "Risk Factors" contained in Part I, Item 1A of our 2022 Form 10-K.

Developments

CarepathRx Health System Solutions
In July 2023, Evernorth Health, Inc. acquired a minority interest in CarepathRx Health Systems Solutions ("CHSS"). CHSS provides integrated hospital pharmacy solutions to support patients across their complete health care journey. By pairing Evernorth Health Services' diverse specialty and care expertise with CHSS' robust pharmacy and infusion management capabilities, technology solutions and health system relationships, we can further improve, expand and accelerate pharmacy care delivery for the growing number of patients with chronic and complex care needs. See Note 5 to the Consolidated Financial Statements for further discussion of this investment.

Medicare Star Quality Ratings ("Star Ratings")
The Centers for Medicare and Medicaid Services ("CMS") uses a Star Rating system to measure how well Medicare Advantage ("MA") plans perform. Categories of measurement include quality of care and customer service. Star Ratings range from one to five stars. CMS recognizes plans with Star Ratings of four stars or greater with quality bonus payments and the ability to offer enhanced benefits. On October 13, 2023, CMS announced Medicare Star Ratings for bonus payments to be received in 2025. We estimate 67% to be in four star or greater plans for bonus payments to be received in 2024 and 2025 (based upon the current customer mix
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associated with the announced Star Ratings). See Part I, Item I, "Business - Regulation" section of our 2022 Form 10-K for further discussion of Star Ratings.

Medicare Advantage Rates

On March 31, 2023, CMS released the final Calendar Year 2024 Medicare Advantage Program and Part D Payment Policies (the "2024 Final Notice"). The 2024 Final Notice rates were improved from the advance notice rates (previously released on February 1, 2023). We do not expect the final rates to have a material impact on our consolidated results of operations in 2024.

LIQUIDITY AND CAPITAL RESOURCES
Liquidity
We maintain liquidity at two levels: the subsidiary level and the parent company level.
Cash requirements at the subsidiary level generally consist of:
pharmacy, medical costs and other benefit payments;
expense requirements, primarily for employee compensation and benefits, information technology and facilities costs;
income taxes; and
debt service.
Our subsidiaries normally meet their liquidity requirements by:
maintaining appropriate levels of cash, cash equivalents and short-term investments;
using cash flows from operating activities;
matching investment durations to those estimated for the related insurance and contractholder liabilities;
selling investments; and
borrowing from affiliates, subject to applicable regulatory limits.
Cash requirements at the parent company level generally consist of:
debt service;
payment of declared dividends to shareholders;
lending to subsidiaries as needed; and
pension plan funding.
The parent company normally meets its liquidity requirements by:
maintaining appropriate levels of cash and various types of marketable investments;
collecting dividends from its subsidiaries;
using proceeds from issuing debt and common stock; and
borrowing from its subsidiaries, subject to applicable regulatory limits.
Dividends from our insurance, Health Maintenance Organization ("HMO") and certain foreign subsidiaries are subject to regulatory restrictions. See Note 21 to the Consolidated Financial Statements in our 2022 Form 10-K for additional information regarding these restrictions. Most of the Evernorth Health Services segment operations are not subject to regulatory restrictions regarding dividends and therefore provide significant financial flexibility to The Cigna Group.

With respect to our investment portfolio, we support the liquidity needs of our businesses by managing the duration of assets to be consistent with the duration of liabilities. We manage the portfolio to both optimize returns in the current economic environment and meet our liquidity needs.

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Cash flows for the nine months ended September 30 were as follows:
Nine Months Ended September 30,
(In millions)20232022
Operating activities$10,346 $6,557 
Investing activities$(4,734)$3,714 
Financing activities$(3,044)$(8,604)

The following discussion explains variances in the various categories of cash flows for the nine months ended September 30, 2023 compared with the same period in 2022.

Operating activities
Cash flows from operating activities consist principally of cash receipts and disbursements for pharmacy revenues and costs, premiums, fees, investment income, taxes, benefit costs and other expenses.
Operating cash flows increased for the nine months ended September 30, 2023 due to higher insurance liabilities, higher pharmacy and service costs payable, acceleration of cash proceeds from the accounts receivable factoring facility and the higher CMS Part D annual settlement.
Investing activities
The Company invested $2.7 billion in VillageMD in 2023. This, combined with the absence of the net $4.9 billion proceeds received from the Chubb transaction in 2022, resulted in an increase in cash used in investing activities.
Financing activities
The Company had lower share repurchases and lower net debt outflows. These factors resulted in a decrease in cash used in financing activities in 2023.
Capital Resources
Our capital resources consist primarily of cash, cash equivalents and investments maintained at regulated subsidiaries required to underwrite insurance risks, cash flows from operating activities, our commercial paper program, credit agreements and the issuance of long-term debt and equity securities. Our businesses generate significant cash flow from operations, some of which is subject to regulatory restrictions relative to the amount and timing of dividend payments to the parent company. Dividends received from U.S. regulated subsidiaries were $758 million for the nine months ended September 30, 2023 and $1.4 billion for the nine months ended September 30, 2022. This decrease was due in part to lower statutory earnings in 2022 and additional capital held at subsidiaries to support business growth which is in line with our capital planning. Non-regulated subsidiaries also generate significant cash flow from operating activities, which is typically available immediately to the parent company for general corporate purposes.
We prioritize our use of capital resources to:
invest in capital expenditures, primarily related to technology to support innovative solutions for our clients and customers, provide the capital necessary to maintain or improve the financial strength ratings of subsidiaries and to repay debt and fund pension obligations if necessary;
pay dividends to shareholders;
consider acquisitions and investments that are strategically and economically advantageous; and
return capital to shareholders through share repurchases.
Funds Available
Commercial Paper Program. The Cigna Group maintains a commercial paper program and may issue short-term, unsecured commercial paper notes privately placed on a discount basis through certain broker-dealers at any time not to exceed an aggregate amount of $5.0 billion. The net proceeds of issuances have been and are expected to be used for general corporate purposes.
Revolving Credit Agreements. Our revolving credit agreements provide us with the ability to borrow amounts for general corporate purposes, including for the purpose of providing liquidity support if necessary under our commercial paper program discussed above.
As of September 30, 2023, The Cigna Group's revolving credit agreements include: a $4.0 billion five-year revolving credit and letter of credit agreement that expires in April 2028; and a $1.0 billion 364-day revolving credit agreement that expires in April 2024.
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As of September 30, 2023, we had $5.0 billion of undrawn committed capacity under our revolving credit agreements (these amounts are available for general corporate purposes, including providing liquidity support for our commercial paper program), $3.5 billion of remaining capacity under our commercial paper program and $8.7 billion in cash and short-term investments, approximately $0.8 billion of which was held by the parent company or certain non-regulated subsidiaries.
See Note 7 to the Consolidated Financial Statements for further information on our credit agreements and commercial paper program.
Our debt-to-capitalization ratio was 40.5% at September 30, 2023 and 41.9% at June 30, 2023 due in part to the July 2023 repayment of $2.9 billion of senior notes at maturity.
We actively monitor our debt obligations and engage in issuance or redemption activities as needed in accordance with our capital management strategy.
Subsidiary Borrowings. In addition to the sources of liquidity discussed above, the parent company can borrow an additional $1.4 billion from its subsidiaries without further approvals as of September 30, 2023.
Use of Capital Resources

Long-term debt. In July 2023, we repaid $2.9 billion of senior notes at maturity.
Capital expenditures. Capital expenditures for property, equipment and computer software were $1.2 billion in the nine months ended September 30, 2023 compared to $1.0 billion in the nine months ended September 30, 2022. This increase reflects our continued strategic investment in technology for future growth. Anticipated capital expenditures will be funded primarily from operating cash flow.
Dividends. During the first nine months of 2023, The Cigna Group declared and paid quarterly cash dividends of $1.23 per share of its common stock, compared to quarterly cash dividends of $1.12 per share in the first nine months of 2022. See Note 8 to the Consolidated Financial Statements for further information on our dividend payments. On October 25, 2023, the Board of Directors declared the fourth quarter cash dividend of $1.23 per share of The Cigna Group common stock to be paid on December 21, 2023 to shareholders of record on December 6, 2023. The Cigna Group currently intends to pay regular quarterly dividends, with future declarations subject to approval by its Board of Directors and the Board's determination that the declaration of dividends remains in the best interests of the Company and its shareholders. The decision of whether to pay future dividends and the amount of any such dividends will be based on the Company's financial position, results of operations, cash flows, capital requirements, the requirements of applicable law and any other factors the Board may deem relevant.
Share repurchases. We maintain a share repurchase program authorized by our Board of Directors, under which we may repurchase shares of our common stock from time to time. The timing and actual number of shares repurchased will depend on a variety of factors including price, general business and market conditions and alternate uses of capital. The share repurchase program may be effected through open market purchases in compliance with Rule 10b-18 under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), including through Rule 10b5-1 trading plans or privately negotiated transactions. The program may be suspended or discontinued at any time.
We repurchased 6.1 million shares for approximately $1.8 billion during the nine months ended September 30, 2023, compared to 20.1 million shares for approximately $5.8 billion during the nine months ended September 30, 2022. From October 1, 2023 through November 1, 2023, we repurchased 1.6 million shares for approximately $474 million. Share repurchase authority was $1.3 billion as of November 1, 2023.

Strategic investments. In 2023, we became a minority owner in VillageMD by investing $2.7 billion in VillageMD preferred equity. VillageMD provides health care services for individuals and communities across the United States, with primary, multi-specialty and urgent care providers serving patients in traditional clinic settings, in patients' homes and online appointments. See Note 11 to the Consolidated Financial Statements for further discussion of this investment. In July 2023, Evernorth Health, Inc. acquired a minority interest in CarepathRx Health Systems Solutions. See Note 5 to the Consolidated Financial Statements for further discussion of this investment.

Risks to our liquidity and capital resources outlook include cash projections that may not be realized and the demand for funds could exceed available cash if our ongoing businesses experience unexpected shortfalls in earnings or we experience material adverse effects from one or more risks or uncertainties described more fully in the "Risk Factors" section of our 2022 Form 10-K. Though we believe we have adequate sources of liquidity, significant disruption or volatility in the capital and credit markets could affect our ability to access those markets for additional borrowings or increase costs.
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Guarantees and Contractual Obligations
We are contingently liable for various contractual obligations and financial and other guarantees entered into in the ordinary course of business. See Note 16 to the Consolidated Financial Statements for discussion of various guarantees.

The Company adopted amended accounting guidance for long-duration insurance contracts effective January 1, 2023, which impacted the amounts presented in our Consolidated Balance Sheets. Within our Consolidated Financial Statements, see Note 2 to the Consolidated Financial Statements for a summary of this accounting change and Note 9 to the Consolidated Financial Statements for a summary of the insurance liabilities in our Consolidated Balance Sheets as well as future expected cash flow information. With the adoption of amended accounting guidance for long-duration insurance contracts and enhanced disclosure within Note 9 to the Consolidated Financial Statements, we will no longer present additional information regarding insurance liabilities within this section.

Our long-term debt obligations previously provided in our 2022 Form 10-K have been updated as of September 30, 2023 due to the issuance of $700 million in aggregate principal amount of our 5.685% senior notes due March 2026 and $800 million in aggregate principal amount of our 5.400% senior notes due March 2033. See Note 7 to the Consolidated Financial Statements for a discussion of the debt issuance.
Total scheduled payments on long-term debt are $45.0 billion through March 2051, which include scheduled interest payments and maturities of long-term debt.
We expect $0.3 billion of long-term debt payments (including scheduled interest payments) to be paid for the remainder of 2023.

In connection with our equity method investment in CarepathRx Health Systems Solutions ("CHSS"), we guaranteed $125 million of CHSS's credit facilities. See Note 5 to the Consolidated Financial Statements for further information regarding our equity method investment in CHSS.
There have been no other material changes to other information presented in guarantees and contractual obligations set forth in our 2022 Form 10-K.
CRITICAL ACCOUNTING ESTIMATES
The preparation of Consolidated Financial Statements in accordance with GAAP requires management to make estimates and assumptions that affect reported amounts and related disclosures in the Consolidated Financial Statements. Management considers an accounting estimate to be critical if:
it requires assumptions to be made that were uncertain at the time the estimate was made; and
changes in the estimate or different estimates that could have been selected could have a material effect on our consolidated results of operations or financial condition.
Management has discussed how critical accounting estimates are developed and selected with the Audit Committee of our Board of Directors and the Audit Committee has reviewed the disclosures presented in our 2022 Form 10-K. We regularly evaluate items that may impact critical accounting estimates.

Our most critical accounting estimates, as well as the effect of hypothetical changes in material assumptions used to develop each estimate, are described in our 2022 Form 10-K. As of September 30, 2023, there were no significant changes to the critical accounting estimates from what was reported in our 2022 Form 10-K.
Goodwill and Other intangible assets
Our annual evaluations of goodwill and other intangible assets for impairments were completed during the third quarter of 2023. These evaluations were performed at the reporting unit level, based on discounted cash flow analyses or market data. The estimated fair value of each of our reporting units exceeded their carrying values by sufficient margins. For the U.S. Government reporting unit (which includes Individual and Family Plans, Medicare Advantage, Medicare Stand-Alone Prescription Drug Plans, and Medicare Supplement) the estimated fair value exceeded the carrying value by a sufficient margin despite a decrease from the prior year. The two most critical factors affecting the reporting unit's future cash flows assumptions are customer growth and profit margins. If we do not realize our targeted customer growth or profit margins, the cash flow projections could be impacted and significantly reduce the fair value of the reporting unit.

Management believes the current assumptions used to estimate amounts reflected in our Consolidated Financial Statements are appropriate. However, if actual experience significantly differs from the assumptions used in estimating amounts reflected in our
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Consolidated Financial Statements, the resulting changes could have a material adverse effect on our consolidated results of operations and in certain situations, could have a material adverse effect on liquidity and our financial condition.

SEGMENT REPORTING
The following section of this MD&A discusses the results of each of our segments.
See Note 1 to the Consolidated Financial Statements for further description of our segments.
In segment discussions, we present "adjusted revenues" and "pre-tax adjusted income (loss) from operations," defined as income (loss) before income taxes excluding pre-tax income (loss) attributable to noncontrolling interests, net realized investment results, amortization of acquired intangible assets and special items. The Cigna Group's share of certain realized investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting are also excluded. Special items are matters that management believes are not representative of the underlying results of operations due to their nature or size. Ratios presented in this segment discussion exclude the same items as adjusted revenues and pre-tax adjusted income (loss) from operations. See Note 17 to the Consolidated Financial Statements for additional discussion of these metrics and a reconciliation of Income before income taxes to pre-tax adjusted income from operations, as well as a reconciliation of Total revenues to adjusted revenues. Note 17 to the Consolidated Financial Statements also explains that segment revenues include both external revenues and sales between segments that are eliminated in Corporate.
In these segment discussions, we also present "pre-tax adjusted margin," defined as pre-tax adjusted income (loss) from operations divided by adjusted revenues.
Evernorth Health Services Segment
Evernorth Health Services includes a broad range of coordinated and point solution health services and capabilities, as well as those from partners across the health care system, in Pharmacy Benefits, Home Delivery Pharmacy, Specialty Pharmacy, Distribution and Care Delivery and Management Solutions. As described in the introduction to Segment Reporting, Evernorth Health Services' performance is measured using adjusted revenues and pre-tax adjusted income (loss) from operations.
The key factors that impact Evernorth Health Services' Pharmacy revenues, Fees and other revenues and Pharmacy and other service costs are volume, mix of claims and price. These key factors are discussed further below. See Note 2 to the Consolidated Financial Statements included in our 2022 Form 10-K for additional information on revenue and cost recognition policies for this segment.
As our clients' claim volumes increase or decrease, our resulting revenues and cost of revenues correspondingly increase or decrease. Our gross profit, defined as Total revenues less Pharmacy and other service costs, could also increase or decrease as a result of changes in purchasing discounts.
The mix of claims generally considers the type of drug and distribution method used for dispensing and fulfilling. Types of drugs can have an impact on our Pharmacy revenues, Pharmacy and other service costs and gross profit, including amounts payable under certain financial and performance guarantees with our clients. In addition to the types of drugs, the mix of generic claims (i.e., generic fill rate) also impacts our gross profit. Generally, higher generic fill rates reduce revenues, as generic drugs are typically priced lower than the branded drugs they replace. However, as ingredient cost paid to pharmacies on generic drugs is incrementally lower than the price charged to our clients, higher generic fill rates generally have a favorable impact on our gross profit. The home delivery generic fill rate is currently lower than the network generic fill rate as fewer generic substitutions are available among maintenance medications (such as therapies for chronic conditions) commonly dispensed from home delivery pharmacies as compared to acute medications that are primarily dispensed by pharmacies in our retail networks. Furthermore, our gross profit differs among network, home delivery and specialty distribution methods and can impact our profitability.
Our client contract pricing is impacted by our ongoing ability to negotiate favorable contracts for pharmacy network, pharmaceutical and wholesaler purchasing and manufacturer rebates on our clients' behalf. Through these affordability services, we seek to improve the effectiveness of our integrated solutions for the benefit of our clients by continuously innovating, improving affordability and implementing drug purchasing contract initiatives. Our revenues, cost of revenues and gross profit could increase or decrease as a result of these affordability services. Pharmaceutical manufacturer inflation also impacts our pricing because most of our contracts provide that we bill clients and pay pharmacies based on a generally recognized price index for pharmaceuticals. Therefore, the rate of inflation for prescription drugs and our efforts to manage this inflation for our clients continues to be a significant driver of our revenues and cost of revenues in the current environment.
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In this MD&A, we present revenues and gross profit, as well as adjusted revenues and adjusted gross profit, consistent with our segment reporting metrics, which exclude special items.

Results of Operations
Financial Summary
Three Months Ended
September 30,
Change Favorable
(Unfavorable)
Nine Months Ended
September 30,
Change Favorable
(Unfavorable)
(Dollars in millions)2023202220232022
Total revenues$38,596 $35,698 8%$112,980 $104,147 %
Adjusted revenues (1)
$38,596 $35,698 8%$112,980 $104,147 %
Pharmacy and other service costs$36,000 $33,338 8%$105,819 $97,625 %
Gross profit (2)
$2,596 $2,360 10%$7,161 $6,522 10 %
Adjusted gross profit (1),(2)
$2,596 $2,360 10%$7,161 $6,522 10 %
Pre-tax adjusted income from operations$1,716 $1,625 6%$4,552 $4,402 %
Pre-tax adjusted margin4.4 %4.6 %(20)bps4.0 %4.2 %(20)bps
Adjusted expense ratio (3)
2.2 %2.0 %(20)bps2.2 %2.0 %(20)bps
Selected Financial Information
Three Months Ended
September 30,
Change Favorable
(Unfavorable)
Nine Months Ended
September 30,
Change Favorable
(Unfavorable)
(Dollars and adjusted scripts in millions)2023202220232022
Pharmacy revenue by distribution channel
Adjusted network revenues(1)
$16,926 $16,583 %$49,080 $48,221 %
Adjusted home delivery and specialty revenues(1)
16,324 15,583 48,943 45,550 
Other pharmacy revenues2,390 1,630 47 6,506 5,009 30 
Total adjusted pharmacy revenues(1)
$35,640 $33,796 %$104,529 $98,780 %
Adjusted fees and other revenues (1)
2,893 1,877 54 8,276 5,316 56 
Net investment income63 25 152 175 51 243 
Adjusted revenues (1)
$38,596 $35,698 %$112,980 $104,147 %
Pharmacy script volume (4)
Adjusted network scripts331 325 %978 963 %
Adjusted home delivery and specialty scripts63 71 (11)193 210 (8)
Total adjusted scripts394 396 (1)%1,171 1,173 — %
Generic fill rate (5)
Network86.8 %86.6 %20 bps87.7 %87.1 %60 bps
Home delivery85.9 %84.7 %120 bps85.1 %85.3 %(20)bps
Overall generic fill rate86.7 %86.4 %30 bps87.5 %87.0 %50 bps
(1)Total revenues and gross profit were equal to adjusted revenues and adjusted gross profit as there were no special items in the periods presented.
(2)Gross profit and adjusted gross profit are calculated as total revenues or adjusted revenues less pharmacy and other service costs.
(3)Adjusted expense ratio is calculated as selling, general and administrative expenses as a percentage of adjusted revenues.
(4)Non-specialty network scripts filled through 90-day programs and home delivery scripts are multiplied by three. All other network and specialty scripts are counted as one script.
(5)Generic fill rate is defined as the total number of generic scripts divided by the total overall scripts filled.

Three and Nine Months Ended September 30, 2023 versus Three and Nine Months Ended September 30, 2022

Adjusted network revenues increased 2% in both periods, reflecting inflation on branded drugs and higher claims volume, partially offset by a decrease in claims mix and an increase in the generic fill rate.

Adjusted home delivery and specialty revenues increased 5% and 7%, respectively, with the three months ended September 30, 2023 reflecting inflation on branded drugs and higher specialty claims volume, partially offset by lower home delivery claims volume. The nine months ended September 30, 2023 reflecting higher specialty claims volume and inflation on branded drugs, partially offset by lower home delivery claims volume.

Other pharmacy revenues increased 47% and 30%, respectively, reflecting higher volume from our CuraScript Specialty Distribution business.

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Adjusted fees and other revenues increased 54% and 56%, respectively, reflecting client growth of our Care Delivery and Management Solutions, including cross-enterprise leverage, and client growth from our continued affordability services.

Adjusted gross profit increased 10% in both periods, and pre-tax adjusted income from operations increased 6% and 3%, respectively, reflecting growth in Specialty Pharmacy and continued affordability improvements, partially offset by increased strategic investments to support the onboarding of new clients and continued advancement of our digital capabilities and care solutions to support whole-person health outcomes, partially offset by operational expense discipline.

The adjusted expense ratio increased 20 bps in both periods, reflecting increased strategic investments to support the onboarding of new clients and continued advancement of our digital capabilities and care solutions to support whole-person health outcomes, partially offset by operational expense discipline.

Cigna Healthcare Segment
Cigna Healthcare includes the U.S. Commercial, U.S. Government and International Health businesses, which provide comprehensive medical and coordinated solutions to clients and customers. As described in the introduction to Segment Reporting, performance of the Cigna Healthcare segment is measured using adjusted revenues and pre-tax adjusted income from operations. Key factors affecting results for this segment include:
customer growth;
revenue growth;
percentage of Medicare Advantage customers in plans eligible for quality bonus payments;
medical costs as a percentage of premiums (medical care ratio or "MCR") for our insured businesses; and
selling, general and administrative expenses as a percentage of adjusted revenues (adjusted expense ratio).
Effective January 1, 2023, we adopted amended accounting guidance for long-duration insurance contracts. For the Cigna Healthcare segment, prior period results of operations have been retrospectively adjusted to conform to this new basis of accounting. For the three and nine months ended September 30, 2023, the impact of this amended guidance is immaterial. See Note 2 to the Consolidated Financial Statements for additional information.
Results of Operations
Financial Summary
Three Months Ended
September 30,
Change Favorable
(Unfavorable)
Nine Months Ended
September 30,
Change Favorable
(Unfavorable)
(Dollars in millions)2023202220232022
Adjusted revenues$12,768 $11,177 14 %$38,200 $33,905 13 %
Pre-tax adjusted income from operations$1,222 $1,050 16 %$3,509 $3,582 (2)%
Pre-tax adjusted margin9.6 %9.4 %20 bps9.2 %10.6 %(140)bps
Medical care ratio80.5 %80.8 %30 bps81.0 %81.0 %— bps
Adjusted expense ratio21.6 %21.9 %30 bps21.3 %21.0 %(30)bps
Three and Nine Months Ended September 30, 2023 versus Three and Nine Months Ended September 30, 2022
Adjusted revenues increased 14% and 13%, respectively, reflecting customer growth and higher premium rates due to anticipated underlying medical cost trend.
Pre-tax adjusted income from operations increased 16% for the three months ended September 30, 2023, driven by U.S. Commercial growth, including increased specialty contributions, partially offset by U.S. Government. Pre-tax adjusted income from operations decreased 2% for the nine months ended September 30, 2023, driven by U.S. Government, including less favorable prior year development, mostly offset by U.S. Commercial growth, including increased specialty contributions.
The medical care ratio decreased 30 bps for the three months ended September 30, 2023, primarily due to a lower U.S. Commercial medical care ratio reflecting effective pricing execution and affordability initiatives, partially offset by a higher U.S. Government medical care ratio, including a shift in business mix. The medical care ratio was flat for the nine months ended September 30, 2023, primarily due to a lower U.S. Commercial medical care ratio reflecting effective pricing execution and affordability initiatives, offset by a higher U.S. Government medical care ratio, including less favorable prior year development.
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The adjusted expense ratio decreased 30 bps for the three months ended September 30, 2023, primarily due to revenue growth outpacing volume-related expenses as well as higher technology spend. The adjusted expense ratio increased 30 bps for the nine months ended September 30, 2023, primarily due to volume-related expenses and higher technology spend outpacing revenue growth.

Medical Customers
A medical customer is defined as a person meeting any one of the following criteria:
is covered under a medical insurance policy, managed care arrangement or service agreement issued by us;
has access to our provider network for covered services under their medical plan; or
has medical claims that are administered by us.

Cigna Healthcare Medical Customers
As of September 30,
(In thousands)20232022% Change
Insured5,387 4,760 13 %
U.S. Commercial2,224 2,205 
U.S. Government1,965 1,376 43 
International Health (1)
1,198 1,179 
Services only14,220 13,194 
U.S. Commercial13,785 12,556 10 
U.S. Government
5 — 
International Health (1)
430 633 (32)
Total19,607 17,954 %
(1)International Health excludes medical customers served by less than 100% owned subsidiaries, as well as certain customers served by our third-party administrator. International Health customers as of September 30, 2023 reflect the transition of certain run-off business to Other Operations beginning January 1, 2023.
Total medical customers increased 9%, primarily driven by growth in fee-based customers as well as in Individual and Medicare Advantage customers. See Part I, Item 1 of our 2022 Form 10-K for definitions of Cigna Healthcare's market segments.

Unpaid Claims and Claim Expenses
(In millions)As of September 30, 2023As of December 31, 2022% Change
Unpaid claims and claim expenses – Cigna Healthcare
$5,317 $4,176 27 %
Our unpaid claims and claim expenses liability increased 27%, driven by customer growth in our Individual business and stop loss seasonality.

Other Operations
Other Operations includes corporate owned life insurance ("COLI") and the Company's run-off operations. See Note 1 to the Consolidated Financial Statements for additional information regarding these operations. In the prior periods, Other Operations also included the International businesses sold in July 2022 and our interest in a joint venture in Türkiye sold in December 2022. As described in the introduction of Segment Reporting, performance of Other Operations is measured using adjusted revenues and pre-tax adjusted income from operations.
Effective January 1, 2023, we adopted amended accounting guidance for long-duration insurance contracts. For the Other Operations segment, prior period results of operations have been retrospectively adjusted to conform to this new basis of accounting. For the three and nine months ended September 30, 2023, the impact of this amended guidance is immaterial. Prior period results related to long-duration contracts sold in the Chubb transaction and our divested interest in a joint venture in Türkiye were not adjusted (as permitted by ASU 2022-05). See Note 9 to the Consolidated Financial Statements for additional disclosure of our long-duration insurance contracts and Note 2 to the Consolidated Financial Statements for additional information regarding the adoption of this amended guidance.
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Results of Operations
Financial SummaryThree Months Ended September 30,Change
Favorable
(Unfavorable)
Nine Months Ended
September 30,
Change
Favorable
(Unfavorable)
(Dollars in millions)2023202220232022
Adjusted revenues$147 $153 (4)%$462 $2,080 (78)%
Pre-tax adjusted income from operations$26 $21 24 %$70 $478 (85)%
Pre-tax adjusted margin17.7 %13.7 %400 bps15.2 %23.0 %(780)bps
Three and Nine Months Ended September 30, 2023 versus Three and Nine Months Ended September 30, 2022
Adjusted revenues for the three and nine months ended September 30, 2023 declined reflecting the absence of revenues from the business divested in 2022.

Pre-tax adjusted income from operations reflects favorable interest margins and lower benefit expenses for the three months ended September 30, 2023. For the nine months ended September 30, 2023, pre-tax adjusted income from operations decreased primarily due to the absence of earnings from the businesses divested in the Chubb transaction.
Corporate
Corporate reflects amounts not allocated to operating segments, including net interest expense (defined as interest on corporate financing less net investment income on investments not supporting segment and other operations), certain litigation matters, expense associated with our frozen pension plans, charitable contributions, operating severance, certain overhead and enterprise-wide project costs and eliminations for products and services sold between segments.
Financial SummaryThree Months Ended
September 30,
Change Favorable (Unfavorable)Nine Months Ended
September 30,
Change Favorable (Unfavorable)
(In millions)2023202220232022
Pre-tax adjusted loss from operations$(435)$(316)(38)%$(1,272)$(1,060)(20)%

Three and Nine Months Ended September 30, 2023 versus Three and Nine Months Ended September 30, 2022
Pre-tax adjusted loss from operations increased 38% and 20% respectively, primarily due to higher interest rates on our indebtedness and increased pension costs due to lower expected asset returns and a higher discount rate. While our pension expense has increased year-over-year, we continue to expect the required contributions for 2023 to be immaterial.

INVESTMENT ASSETS
The following table presents our investment asset portfolio excluding separate account assets. Additional information regarding our investment assets is included in Notes 11, 12, 13 and 14 to the Consolidated Financial Statements.
(In millions)September 30,
2023
December 31,
2022
Debt securities$9,539 $9,872 
Equity securities3,376 622 
Commercial mortgage loans1,617 1,614 
Policy loans1,224 1,218 
Other long-term investments4,076 3,728 
Short-term investments188 139 
Total$20,020 $17,193 

Investment Outlook
We continue to actively monitor economic conditions including the impact of inflation, higher interest rates and the potential for a recession on the investment portfolio. Although there has been very limited impact to date on our investment portfolio as a result of the recent geopolitical events, including the conflict in the Middle East, we are monitoring the ongoing developments of this situation. We also continue to monitor the banking system stress that emerged in early 2023 and any potential impacts on our investments. To date, this systemic stress has been most prominent in regional banks, where our investment portfolio has no material exposure. Future realized and unrealized investment results will be driven largely by market conditions and these future conditions are not reasonably predictable. We believe that the vast majority of our investments will continue to perform under their contractual terms. We manage the portfolio for long-term economics and therefore we expect to hold a significant portion of these assets for the long term. The
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following discussion addresses the strategies and risks associated with our various classes of investment assets. Although future declines in investment fair values remain possible due to interest rate movements and credit deterioration due to both investment-specific uncertainties and global economic uncertainties as discussed below, we do not expect these losses to have a material adverse effect on our financial condition or liquidity.

Debt Securities
Investments in debt securities include publicly traded and privately placed bonds, mortgage and other asset-backed securities and preferred stocks redeemable by the investor. These investments are classified as available for sale and are carried at fair value in our Consolidated Balance Sheets. Additional information regarding valuation methodologies, key inputs and controls is included in Note 12 to the Consolidated Financial Statements.
The following table reflects our portfolio of debt securities by type of issuer:
(In millions)September 30,
2023
December 31,
2022
Federal government and agency$283 $312 
State and local government38 41 
Foreign government356 365 
Corporate
8,516 8,806 
Mortgage and other asset-backed346 348 
Total$9,539 $9,872 

Our debt securities portfolio decreased during the nine months ended September 30, 2023 primarily due to net sales activity. Our portfolio remains in a net unrealized depreciation position due to generally increasing interest rates over the last several quarters. More detailed information about debt securities by type of issuer, maturity dates and net unrealized position is included in Note 11 to the Consolidated Financial Statements.
As of September 30, 2023, $7.8 billion, or 82%, of the debt securities in our investment portfolio were investment grade (Baa and above, or equivalent) and the remaining $1.7 billion were below investment grade. The majority of the bonds that are below investment grade were rated at the higher end of the non-investment grade spectrum. These quality characteristics have not materially changed since the prior year and remain consistent with our investment strategy.
Debt securities include private placement assets of $3.8 billion. These investments are generally less marketable than publicly traded bonds; however, yields on these investments tend to be higher than yields on publicly traded bonds with comparable credit risk. We perform a credit analysis of each issuer and require financial and other covenants that allow us to monitor issuers for deteriorating financial strength and pursue remedial actions, if warranted.
Investments in debt securities are diversified by issuer, geography and industry. On an aggregate basis, the debt securities portfolio continues to perform according to original expectations, which includes a long-term economic investment strategy. Elevated global inflation, higher interest rates, continuing supply chain disruptions and potential fallout from the stress in the banking system are the primary risks that many of the issuers in our portfolio are facing. To date, most issuers have been successful in managing the cost escalation and product shortages without undue margin pressure. We continue to monitor the economic environment and its effect on our portfolio and consider the impact of various factors in determining the allowance for credit losses on debt securities, which is discussed in Note 11 to the Consolidated Financial Statements.

Commercial Mortgage Loans
As of September 30, 2023, our $1.6 billion commercial mortgage loan portfolio consisted of approximately 50 fixed-rate loans, diversified by property type, location and borrower. These loans are carried in our Consolidated Balance Sheets at their unpaid principal balance, net of an allowance for expected credit losses. As a result of increasing market interest rates since the majority of these loans were made, the carrying value exceeds the market value of these loans as of September 30, 2023. See Note 12 to the Consolidated Financial Statements for further details. Given the quality and diversity of the underlying real estate, positive debt service coverage and significant borrower cash invested in the property generally ranging between 30 and 40%, we remain confident that the vast majority of borrowers will continue to perform as expected under their contract terms. For further discussion of the results and changes in key loan metrics, see Note 11 to the Consolidated Financial Statements.
Loans are secured by high quality commercial properties, located in strong institutional markets and are generally made at less than 65% of the property's value at origination of the loan. Property value, debt service coverage, quality, building tenancy and stability of
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cash flows are all important financial underwriting considerations. We hold no direct residential mortgage loans and do not originate or service securitized mortgage loans.
We assess the credit quality of our commercial mortgage loan portfolio annually, generally in the second quarter by reviewing each holding's most recent financial statements, rent rolls, budgets and relevant market reports. The review performed in the second quarter of 2023 confirmed ongoing strong overall credit quality in line with the previous year's results. See Note 11 to the Consolidated Financial Statements for further information regarding our key credit quality indicators for commercial mortgage loans. Office sector fundamentals have been and continue to be weak and values are experiencing stress due to multiple headwinds: expanded work from home flexibility, shorter term leases, elevated tenant improvement allowances and corporate migration to lower cost states. Additionally, the current macroeconomic headwinds are impacting capital markets and reducing investor appetite for capital intensive assets (e.g., offices and regional shopping malls). Our commercial mortgage loan portfolio has no exposure to regional shopping malls and less than 30% exposure to office properties.
Other Long-term Investments
Other long-term investments of $4.1 billion as of September 30, 2023 included investments in securities limited partnerships and real estate limited partnerships, direct investments in real estate joint ventures and other deposit activity that is required to support various insurance and health services businesses. Accounting policies for these investments are discussed in Note 11 to the Consolidated Financial Statements. The increase in other long-term investments of $0.3 billion since December 31, 2022 is primarily driven by net additional funding activity. These limited partnership entities typically invest in mezzanine debt or equity of privately-held companies and equity real estate. Given our subordinate position in the capital structure of these underlying entities, we assume a higher level of risk for higher expected returns. To mitigate risk, these investments are diversified across approximately 200 separate partnerships and 90 general partners who manage one or more of these partnerships. Also, the underlying investments are diversified by industry sector or property type and geographic region. No single partnership investment exceeded 4% of our securities and real estate limited partnership portfolio.
Income from our limited partnership investments is generally reported on a one quarter lag due to the timing of when financial information is received from the general partner or manager of the investments. Accordingly, our net investment income in the third quarter largely reflects the underlying financial information from the first two quarters of 2023. We expect continued volatility in private equity and real estate fund performance going forward as fair market valuations are adjusted to reflect market and portfolio transactions. Less than 4% of our other long-term investments are exposed to real estate in the office sector.

We participate in an insurance joint venture in China with a 50% ownership interest. We account for this joint venture under the equity method of accounting and report our share of the net assets of $0.2 billion in Other assets. Our 50% share of the investment portfolio supporting the joint venture's liabilities is approximately $11.0 billion as of September 30, 2023. These investments were comprised of approximately 75% debt securities, including government and corporate debt diversified by issuer, industry and geography; 15% equities, including mutual funds, equity securities and private equity partnerships; and 10% long-term deposits and policy loans. We continuously review the joint venture's investment strategy and its execution. There were no investments with a material unrealized loss as of September 30, 2023.

MARKET RISK
Financial Instruments
Our assets and liabilities include financial instruments subject to the risk of potential losses from adverse changes in market rates and prices. Our primary market risk exposure is interest rate risk. We encourage you to read this in conjunction with "Market Risk – Financial Instruments" included in the MD&A section of our 2022 Form 10-K. As of September 30, 2023, there were no material changes in our interest rate risk exposures as reported in our 2022 Form 10-K; however, following increased investments in equity securities in 2023, we have increased risk regarding market prices for equity securities. If the market price for all equity securities declined by 10%, Cigna would record a realized loss of approximately $340 million as of September 30, 2023 compared to an insignificant exposure as of December 31, 2022. See Note 11 to the Consolidated Financial Statements for more information about our investments in equity securities.

Item 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Information responsive to this item is contained under the caption "Market Risk" in Item 2 above, Management's Discussion and Analysis of Financial Condition and Results of Operations and is incorporated herein by reference.
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Item 4. CONTROLS AND PROCEDURES
Based on an evaluation of the effectiveness of The Cigna Group's disclosure controls and procedures conducted under the supervision and with the participation of The Cigna Group's management (including The Cigna Group's Chief Executive Officer and Chief Financial Officer), The Cigna Group's Chief Executive Officer and Chief Financial Officer concluded that, as of the end of the period covered by this report, The Cigna Group's disclosure controls and procedures are effective to ensure that information required to be disclosed by The Cigna Group in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the Securities and Exchange Commission's rules and forms and is accumulated and communicated to The Cigna Group's management, including The Cigna Group's Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.
Change in Internal Control over Financial Reporting
There have been no changes in our internal control over financial reporting during the quarter ended September 30, 2023 that have materially affected, or are reasonably likely to materially affect, The Cigna Group's internal control over financial reporting.
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Part II. OTHER INFORMATION
Item 1. LEGAL PROCEEDINGS
The information contained under "Legal and Regulatory Matters" in Note 16 to the Consolidated Financial Statements is incorporated herein by reference.
Item 1A. RISK FACTORS
For information regarding factors that could affect the Company's results of operations, financial condition and liquidity, see the risk factors discussed in Part I, Item 1A. "Risk Factors" in our Annual Report on Form 10-K for the year ended December 31, 2022.
Item 2. UNREGISTERED SALES OF EQUITY SECURITIES, USE OF PROCEEDS AND ISSUER PURCHASES OF EQUITY SECURITIES
Issuer Purchases of Equity Securities
The following table provides information about The Cigna Group's share repurchase activity for the quarter ended September 30, 2023:
Period
Total # of shares purchased (1)
Average price paid per share (1)
Total # of shares purchased as part of
publicly announced program (2)
Approximate dollar value of shares
that may yet be purchased as part
of publicly announced program (3) (in millions)
July 1-31, 202312,012 $282.98  $2,474 
August 1-31, 2023942,948 $283.09 941,074 $2,210 
September 1-30, 20231,442,028 $288.00 1,436,968 $1,800 
Total2,396,988 $286.04 2,378,042 N/A
(1)Includes shares tendered by employees under the Company's equity compensation plans as follows: 1) payment of taxes on vesting of restricted stock (grants and units) and strategic performance shares and 2) payment of the exercise price and taxes for certain stock options exercised. Employees tendered 12,012 shares in July, 1,874 shares in August and 5,060 shares in September 2023.
(2)Additionally, the Company maintains a share repurchase program authorized by the Board. Under this program, the Company may repurchase shares from time to time, depending on market conditions and alternate uses of capital. The timing and actual number of shares repurchased will depend on a variety of factors, including price, general business and market conditions and alternate uses of capital. The share repurchase program may be effected through Rule 10b5-1 plans, open market purchases, each in compliance with Rule 10b-18 under the Exchange Act, or privately negotiated transactions. The program may be suspended or discontinued at any time and does not have an expiration date. From October 1, 2023 through November 1, 2023, we repurchased 1.6 million shares for approximately $474 million. Share repurchase authority was $1.3 billion as of November 1, 2023.
(3)Approximate dollar value of shares is as of the last date of the applicable month and excludes the impact of excise tax.
Item 5. OTHER INFORMATION
Rule 10b5-1 Plan Elections
During the quarter ended September 30, 2023, the following 10b5-1 director and officer trading plan arrangement change occurred:
1.On August 16, 2023, Michael Triplett, President, U.S. Commercial, adopted a 10b5-1 plan. Mr. Triplett's plan provides for the sale of up to 5,379 shares of The Cigna Group common stock through March 15, 2024.
This trading plan was entered into during an open insider trading window and is intended to satisfy the affirmative defense of Rule 10b5-1(c) under the Securities Exchange Act of 1934 and the Company's policies regarding insider transactions.
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Item 6. EXHIBITS
INDEX TO EXHIBITS
NumberDescriptionMethod of Filing
3.1Filed by the registrant as Exhibit 3.1 to the Quarterly Report on Form 10-Q for the period ended June 30, 2023 and incorporated herein by reference.
3.2Filed by the registrant as Exhibit 3.3 to the Current Report on Form 8-K on February 13, 2023 and incorporated herein by reference.
10.1Filed herewith.
10.2Filed herewith.
31.1Filed herewith.
31.2Filed herewith.
32.1Furnished herewith.
32.2Furnished herewith.
101
The following materials from The Cigna Group's Quarterly Report on Form 10-Q for the quarter ended September 30, 2023, formatted in Inline XBRL (eXtensible Business Reporting Language): (i) the Consolidated Statements of Income; (ii) the Consolidated Statements of Comprehensive Income; (iii) the Consolidated Balance Sheets; (iv) the Consolidated Statements of Total Equity; (v) the Consolidated Statements of Cash Flows; and (vi) the Notes to the Consolidated Financial Statements
Filed herewith.
104Cover Page Interactive Data File (formatted in Inline XBRL and contained in Exhibit 101)Filed herewith.

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SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
Date: November 2, 2023
THE CIGNA GROUP
/s/ Brian C. Evanko
Brian C. Evanko
Executive Vice President and
Chief Financial Officer
(Principal Financial Officer and Authorized Signatory)

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