COGNIZANT TECHNOLOGY SOLUTIONS CORP - Quarter Report: 2019 September (Form 10-Q)

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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q



☒	Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
	For the quarterly period ended	September 30, 2019
☐	Transition Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
	For the transition period from to

Commission File Number 0-24429

COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

(Exact Name of Registrant as Specified in Its Charter)



Delaware		13-3728359
(State or Other Jurisdiction of Incorporation or Organization)		(I.R.S. Employer Identification No.)

Glenpointe Centre West
500 Frank W. Burr Blvd.
Teaneck,	New Jersey	07666
(Address of Principal Executive Offices)		(Zip Code)

Registrant’s telephone number, including area code: (201) 801-0233

N/A

(Former Name, Former Address and Former Fiscal Year,

if Changed Since Last Report)

Securities registered pursuant to Section 12(b) of the Act:



Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Class A Common Stock, $0.01 par value per share	CTSH	The Nasdaq Stock Market LLC

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No: ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No: ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer”, “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):



Large Accelerated Filer	☒	Accelerated filer	☐

Non-accelerated filer	☐	Smaller reporting company	☐

		Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ý

Indicate the number of shares outstanding of each of the issuer’s class of common stock, as of October 25, 2019:



Class		Number of Shares
Class A Common Stock, par value $0.01 per share		547,565,822

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COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

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		Page
PART I.	FINANCIAL INFORMATION	1

Item 1.	Consolidated Financial Statements (Unaudited)	1

	Consolidated Statements of Financial Position (Unaudited) as of September 30, 2019 and December 31, 2018	1

	Consolidated Statements of Operations (Unaudited) for the Three and Nine Months Ended September 30, 2019 and 2018	2

	Consolidated Statements of Comprehensive Income (Unaudited) for the Three and Nine Months Ended September 30, 2019 and 2018	3

	Consolidated Statements of Stockholders' Equity (Unaudited) for the Three Months Ended March 31, 2019 and 2018, June 30, 2019 and 2018 and September 30, 2019 and 2018	4

	Consolidated Statements of Cash Flows (Unaudited) for the Nine Months Ended September 30, 2019 and 2018	6

	Notes to Consolidated Financial Statements (Unaudited)	7

Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	30

Item 3.	Quantitative and Qualitative Disclosures About Market Risk	49

Item 4.	Controls and Procedures	49

PART II.	OTHER INFORMATION	50

Item 1.	Legal Proceedings	50

Item 1A.	Risk Factors	50

Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	50

Item 5.	Other Information	50

Item 6.	Exhibits	52

SIGNATURES		53

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PART I. FINANCIAL INFORMATION

Item 1. Consolidated Financial Statements (Unaudited).

COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

CONSOLIDATED STATEMENTS OF FINANCIAL POSITION

(Unaudited)

(in millions, except par values)



	September 30, 2019			December 31, 2018
Assets
Current assets:
Cash and cash equivalents	$	2,343		$	1,161
Short-term investments	734			3,350
Trade accounts receivable, net of allowances of $104 and $78, respectively	3,438			3,257
Other current assets	876			909
Total current assets	7,391			8,677
Property and equipment, net	1,318			1,394
Operating lease assets, net	905			—
Goodwill	3,694			3,481
Intangible assets, net	1,192			1,150
Deferred income tax assets, net	492			442
Long-term investments	79			80
Other noncurrent assets	773			689
Total assets	$	15,844		$	15,913
Liabilities and Stockholders’ Equity
Current liabilities:
Accounts payable	$	246		$	215
Deferred revenue	265			286
Short-term debt	38			9
Operating lease liabilities	195			—
Accrued expenses and other current liabilities	2,175			2,267
Total current liabilities	2,919			2,777
Deferred revenue, noncurrent	71			62
Operating lease liabilities, noncurrent	734			—
Deferred income tax liabilities, net	57			183
Long-term debt	709			736
Long-term income taxes payable	471			478
Other noncurrent liabilities	181			253
Total liabilities	5,142			4,489
Commitments and contingencies (See Note 13)
Stockholders’ equity:
Preferred stock, $0.10 par value, 15.0 shares authorized, none issued	—			—
Class A common stock, $0.01 par value, 1,000 shares authorized, 550 and 577 shares issued and outstanding as of September 30, 2019 and December 31, 2018, respectively	6			6
Additional paid-in capital	35			47
Retained earnings	10,820			11,485
Accumulated other comprehensive income (loss)	(159		)	(114		)
Total stockholders’ equity	10,702			11,424
Total liabilities and stockholders’ equity	$	15,844		$	15,913

The accompanying notes are an integral part of the unaudited consolidated financial statements.

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COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited)

(in millions, except per share data)



	Three Months Ended September 30,						Nine Months Ended September 30,
	2019			2018			2019			2018
Revenues	$	4,248		$	4,078		$	12,499		$	11,996
Operating expenses:
Cost of revenues (exclusive of depreciation and amortization expense shown separately below)	2,681			2,480			7,885			7,298
Selling, general and administrative expenses	771			734			2,412			2,250
Depreciation and amortization expense	127			119			375			340
Income from operations	669			745			1,827			2,108
Other income (expense), net:
Interest income	43			47			136			128
Interest expense	(7		)	(6		)	(20		)	(19		)
Foreign currency exchange gains (losses), net	(47		)	(122		)	(29		)	(233		)
Other, net	—			(2		)	3			(2		)
Total other income (expense), net	(11		)	(83		)	90			(126		)
Income before provision for income taxes	658			662			1,917			1,982
Provision for income taxes	(160		)	(185		)	(469		)	(530		)
Income from equity method investments	(1		)	—			(1		)	1
Net income	$	497		$	477		$	1,447		$	1,453
Basic earnings per share	$	0.90		$	0.82		$	2.57		$	2.49
Diluted earnings per share	$	0.90		$	0.82		$	2.57		$	2.48
Weighted average number of common shares outstanding - Basic	551			579			563			584
Dilutive effect of shares issuable under stock-based compensation plans	—			1			—			1
Weighted average number of common shares outstanding - Diluted	551			580			563			585

The accompanying notes are an integral part of the unaudited consolidated financial statements.

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COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(Unaudited)

(in millions)



	Three Months Ended September 30,						Nine Months Ended September 30,
	2019			2018			2019			2018
Net income	$	497		$	477		$	1,447		$	1,453
Other comprehensive income (loss), net of tax:
Foreign currency translation adjustments	(65		)	(12		)	(76		)	(46		)
Change in unrealized gains and losses on cash flow hedges	(24		)	(82		)	23			(205		)
Change in unrealized gains and losses on available-for-sale securities	—			—			8			(6		)
Other comprehensive income (loss)	(89		)	(94		)	(45		)	(257		)
Comprehensive income	$	408		$	383		$	1,402		$	1,196

The accompanying notes are an integral part of the unaudited consolidated financial statements.

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COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(Unaudited)

(in millions)



	Class A Common Stock				Additional Paid-in Capital			Retained Earnings			Accumulated Other Comprehensive Income (Loss)			Total
	Shares		Amount		Additional Paid-in Capital			Retained Earnings			Accumulated Other Comprehensive Income (Loss)			Total
Balance, December 31, 2018	577		$	6	$	47		$	11,485		$	(114	)	$	11,424
Cumulative effect of changes in accounting principle⁽¹⁾	—		—		—			2			—			2
Net income	—		—		—			441			—			441
Other comprehensive income (loss)	—		—		—			—			40			40
Common stock issued, stock-based compensation plans	2		—		50			—			—			50
Stock-based compensation expense	—		—		66			—			—			66
Repurchases of common stock	(10	)	—		(99		)	(672		)	—			(771		)
Dividends declared, $0.20 per share	—		—		—			(116		)	—			(116		)
Balance, March 31, 2019	569		6		64			11,140			(74		)	11,136
Net income	—		—		—			509			—			509
Other comprehensive income (loss)	—		—		—			—			4			4
Common stock issued, stock-based compensation plans	2		—		40			—			—			40
Stock-based compensation expense	—		—		54			—			—			54
Repurchases of common stock	(19	)	—		(120		)	(952		)	—			(1,072		)
Dividends declared, $0.20 per share	—		—		—			(114		)	—			(114		)
Balance, June 30, 2019	552		6		38			10,583			(70		)	10,557
Net income	—		—		—			497			—			497
Other comprehensive income (loss)	—		—		—			—			(89		)	(89		)
Common stock issued, stock-based compensation plans	2		—		37			—			—			37
Stock-based compensation expense	—		—		52			—			—			52
Repurchases of common stock	(4	)	—		(92		)	(149		)	—			(241		)
Dividends declared, $0.20 per share	—		—		—			(111		)	—			(111		)
Balance, September 30, 2019	550		$	6	$	35		$	10,820		$	(159	)	$	10,702


(1)	Reflects the adoption of the Accounting Standards Codification ("ASC") Topic 842 "Leases" (the "New Lease Standard") as described in Note 6.

The accompanying notes are an integral part of the unaudited consolidated financial statements.

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COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(Unaudited)

(in millions)



	Class A Common Stock				Additional Paid-in Capital			Retained Earnings			Accumulated Other Comprehensive Income (Loss)			Total
	Shares		Amount		Additional Paid-in Capital			Retained Earnings			Accumulated Other Comprehensive Income (Loss)			Total
Balance, December 31, 2017	588		$	6	$	49		$	10,544		$	70		$	10,669
Cumulative effect of changes in accounting principle⁽¹⁾	—		—		—			122			(1		)	121
Net income	—		—		—			520			—			520
Other comprehensive income (loss)	—		—		—			—			(6		)	(6		)
Common stock issued, stock-based compensation plans	2		—		60			—			—			60
Stock-based compensation expense	—		—		59			—			—			59
Repurchases of common stock	(4	)	—		(105		)	(211		)	—			(316		)
Dividends declared, $0.20 per share	—		—		—			(119		)	—			(119		)
Balance, March 31, 2018	586		6		63			10,856			63			10,988
Net income	—		—		—			456			—			456
Other comprehensive income (loss)	—		—		—			—			(157		)	(157		)
Common stock issued, stock-based compensation plans	2		—		42			—			—			42
Stock-based compensation expense	—		—		71			—			—			71
Repurchases of common stock	(8	)	—		(121		)	(512		)	—			(633		)
Dividends declared, $0.20 per share	—		—		—			(119		)	—			(119		)
Balance, June 30, 2018	580		6		55			10,681			(94		)	10,648
Net income	—		—		—			477			—			477
Other comprehensive income (loss)	—		—		—			—			(94		)	(94		)
Common stock issued, stock-based compensation plans	1		—		40			—			—			40
Stock-based compensation expense	—		—		69			—			—			69
Repurchases of common stock	(1	)	—		(45		)	—			—			(45		)
Dividends declared, $0.20 per share	—		—		—			(117		)	—			(117		)
Balance, September 30, 2018	580		$	6	$	119		$	11,041		$	(188	)	$	10,978


(1)	Reflects the adoption of the ASC Topic 606 "Revenue from Contacts with Customers" (the "New Revenue Standard") as well as Accounting Standards Update ("ASU") 2018-02 "Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income" ("ASU 2018-02") on January 1, 2018. Refer to our Annual Report on Form 10-K for the year ended December 31, 2018.

The accompanying notes are an integral part of the unaudited consolidated financial statements.

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COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited)

(in millions)



	For the Nine Months Ended September 30,
	2019			2018
Cash flows from operating activities:
Net income	$	1,447		$	1,453
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	393			367
Provision for doubtful accounts	26			5
Deferred income taxes	(203		)	46
Stock-based compensation expense	172			199
Other	13			196
Changes in assets and liabilities:
Trade accounts receivable	(176		)	(313		)
Other current and noncurrent assets	(80		)	144
Accounts payable	21			(5		)
Deferred revenues, current and noncurrent	(14		)	(116		)
Other current and noncurrent liabilities	(38		)	(86		)
Net cash provided by operating activities	1,561			1,890
Cash flows from investing activities:
Purchases of property and equipment	(299		)	(281		)
Purchases of available-for-sale investment securities	(333		)	(1,356		)
Proceeds from maturity or sale of available-for-sale investment securities	2,107			1,516
Purchases of held-to-maturity investment securities	(423		)	(1,093		)
Proceeds from maturity of held-to-maturity investment securities	1,281			750
Purchases of other investments	(460		)	(479		)
Proceeds from maturity or sale of other investments	468			345
Payments for business combinations, net of cash acquired	(378		)	(479		)
Net cash provided by (used in) investing activities	1,963			(1,077		)
Cash flows from financing activities:
Issuance of common stock under stock-based compensation plans	127			142
Repurchases of common stock	(2,084		)	(994		)
Repayment of term loan borrowings and finance lease and earnout obligations	(16		)	(89		)
Net change in notes outstanding under the revolving credit facility	—			(75		)
Dividends paid	(343		)	(352		)
Net cash (used in) financing activities	(2,316		)	(1,368		)
Effect of exchange rate changes on cash and cash equivalents	(26		)	(31		)
Increase (decrease) in cash and cash equivalents	1,182			(586		)
Cash and cash equivalents, beginning of year	1,161			1,925
Cash and cash equivalents, end of period	$	2,343		$	1,339

The accompanying notes are an integral part of the unaudited consolidated financial statements.

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COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited)



Note 1 — Interim Consolidated Financial Statements

The terms “Cognizant,” “we,” “our,” “us” and “the Company” refer to Cognizant Technology Solutions Corporation and its subsidiaries unless the context indicates otherwise. We have prepared the accompanying unaudited consolidated financial statements included herein in accordance with generally accepted accounting principles in the United States of America ("GAAP"), and Regulation S-X under the Securities Exchange Act of 1934, (as amended, the "Exchange Act"). The accompanying unaudited consolidated financial statements should be read in conjunction with our audited consolidated financial statements (and notes thereto) included in our Annual Report on Form 10-K for the year ended December 31, 2018. In our opinion, all adjustments considered necessary for a fair statement of the accompanying unaudited consolidated financial statements have been included and all adjustments are of a normal and recurring nature. Operating results for the interim periods are not necessarily indicative of results that may be expected to occur for the entire year.

Recently Adopted Accounting Pronouncements



Date Issued and Topic	Date Adopted and Method	Description	Impact
February 2016 Leases	January 1, 2019 Effective Date Method	The new standard replaces the existing guidance on leases and requires the lessee to recognize a right-of-use ("ROU") asset and a lease liability for all leases with lease terms greater than twelve months. For finance leases, the lessee recognizes interest expense and amortization of the ROU asset, and for operating leases, the lessee recognizes total lease expense on a straight-line basis. The standard offers several practical expedients for transition and certain expedients specific to lessees or lessors. The standard allows for two methods of adoption: retrospective to each prior reporting period presented with the cumulative effect of adoption recognized at the beginning of the earliest period presented or retrospective to the beginning of the period of adoption through a cumulative-effect adjustment (the "Effective Date Method").	See Note 6 for the impact of adoption of this standard.
March 2017 Nonrefundable Fees and Other Costs	January 1, 2019 Modified Retrospective	This update shortens the amortization period for certain callable debt securities held at a premium to the earliest call date. The amendments do not require an accounting change for securities held at a discount. Upon adoption, entities are required to use a modified retrospective transition with the cumulative effect adjustment recognized to retained earnings as of the beginning of the period of adoption.	The adoption of this update did not have an impact on our consolidated financial statements.
August 2018 Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement ("CCA") that is a Service Contract	Early adoption on January 1, 2019 Prospective	This update aligns the accounting for costs incurred to implement a CCA that is a service arrangement with the guidance on capitalizing costs associated with developing or obtaining internal-use software. In addition, this update clarifies the financial statement presentation requirement for capitalized implementation costs and related amortization of such costs.	The adoption of this update did not have an impact on our consolidated financial statements.

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Note 2 — Revenues

Disaggregation of Revenues

The tables below present disaggregated revenues from contracts with customers by customer location, service line and contract-type for each of our business segments. We believe this disaggregation best depicts how the nature, amount, timing and uncertainty of our revenues and cash flows are affected by industry, market and other economic factors. Revenues are attributed to regions based upon customer location. Substantially all of the revenue in our North America region relates to operations in the United States.

We have defined our Financial Services, Healthcare, Products and Resources and Communications, Media and Technology segments as ("FS"), ("HC"), ("P&R"), and ("CMT"), respectively, in our disaggregation of revenues tables.



	Three Months Ended September 30, 2019										Nine Months Ended September 30, 2019
	Three Months Ended September 30, 2019										Nine Months Ended September 30, 2019
	FS		HC		P&R		CMT		Total		FS		HC		P&R		CMT		Total
	(in millions)
Revenues
Geography:
North America	$	1,052	$	1,036	$	687	$	448	$	3,223	$	3,105	$	3,084	$	1,986	$	1,310	$	9,485
United Kingdom	117		36		95		77		325		365		90		286		235		976
Continental Europe	192		85		115		38		430		548		247		340		127		1,262
Europe - Total	309		121		210		115		755		913		337		626		362		2,238
Rest of World	131		18		69		52		270		383		53		195		145		776
Total	$	1,492	$	1,175	$	966	$	615	$	4,248	$	4,401	$	3,474	$	2,807	$	1,817	$	12,499

Service line:
Consulting and technology services	$	972	$	634	$	592	$	332	$	2,530	$	2,832	$	1,885	$	1,705	$	958	$	7,380
Outsourcing services	520		541		374		283		1,718		1,569		1,589		1,102		859		5,119
Total	$	1,492	$	1,175	$	966	$	615	$	4,248	$	4,401	$	3,474	$	2,807	$	1,817	$	12,499

Type of contract:
Time and materials	$	925	$	472	$	421	$	382	$	2,200	$	2,764	$	1,372	$	1,222	$	1,136	$	6,494
Fixed-price	481		420		441		202		1,544		1,422		1,202		1,279		589		4,492
Transaction or volume-based	86		283		104		31		504		215		900		306		92		1,513
Total	$	1,492	$	1,175	$	966	$	615	$	4,248	$	4,401	$	3,474	$	2,807	$	1,817	$	12,499

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	Three Months Ended September 30, 2018										Nine Months Ended September 30, 2018
	Three Months Ended September 30, 2018										Nine Months Ended September 30, 2018
	FS		HC		P&R		CMT		Total		FS		HC		P&R		CMT		Total
	(in millions)
Revenues
Geography:
North America	$	1,033	$	1,084	$	609	$	381	$	3,107	$	3,133	$	3,167	$	1,766	$	1,083	$	9,149
United Kingdom	127		23		90		85		325		357		68		266		253		944
Continental Europe	170		69		109		50		398		497		191		327		138		1,153
Europe - Total	297		92		199		135		723		854		259		593		391		2,097
Rest of World	134		13		55		46		248		407		40		165		138		750
Total	$	1,464	$	1,189	$	863	$	562	$	4,078	$	4,394	$	3,466	$	2,524	$	1,612	$	11,996

Service line:
Consulting and technology services	$	902	$	645	$	512	$	292	$	2,351	$	2,658	$	1,896	$	1,492	$	859	$	6,905
Outsourcing services	562		544		351		270		1,727		1,736		1,570		1,032		753		5,091
Total	$	1,464	$	1,189	$	863	$	562	$	4,078	$	4,394	$	3,466	$	2,524	$	1,612	$	11,996

Type of contract:
Time and materials	$	954	$	464	$	374	$	354	$	2,146	$	2,842	$	1,364	$	1,122	$	995	$	6,323
Fixed-price	453		452		392		187		1,484		1,384		1,406		1,120		545		4,455
Transaction or volume-based	57		273		97		21		448		168		696		282		72		1,218
Total	$	1,464	$	1,189	$	863	$	562	$	4,078	$	4,394	$	3,466	$	2,524	$	1,612	$	11,996

Costs to Fulfill

The following table presents information related to the capitalized costs to fulfill, such as set-up or transition activities, for the nine months ended September 30, 2019. Costs to fulfill are recorded in "Other noncurrent assets" in our unaudited consolidated statements of financial position and the amortization expense of costs to fulfill is included in "Cost of revenues" in our unaudited consolidated statement of operations. Costs to obtain contracts were immaterial for the period disclosed.



	Costs to Fulfill
	(in millions)
Balance - December 31, 2018	$	400
Amortization expense	(58		)
Costs capitalized	143
Balance - September 30, 2019	$	485

Contract Balances

A contract asset is a right to consideration that is conditional upon factors other than the passage of time. Contract assets are presented in "Other current assets" in our unaudited consolidated statements of financial position and primarily relate to unbilled amounts on fixed-price contracts utilizing the cost to cost method of revenue recognition. The table below shows significant movements in contract assets:



	Contract Assets
	(in millions)
Balance - December 31, 2018	$	305
Revenues recognized during the period but not billed	340
Amounts reclassified to accounts receivable	(280		)
Balance - September 30, 2019	$	365

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Our contract liabilities, or deferred revenue, consist of advance payments and billings in excess of revenues recognized. We classify deferred revenue as current or noncurrent based on the timing of when we expect to recognize the revenues. The table below shows significant movements in the deferred revenue balances (current and noncurrent) for the period disclosed:



	Deferred Revenue
	(in millions)
Balance - December 31, 2018	$	348
Amounts billed but not recognized as revenues	217
Revenues recognized related to the opening balance of deferred revenue	(229		)
Balance - September 30, 2019	$	336

Revenues recognized during the three and nine months ended September 30, 2019 for performance obligations satisfied or partially satisfied in previous periods were immaterial.

We have an ongoing contractual dispute with a Healthcare customer related to a large volume-based contract (“Customer Dispute”). The customer is contesting certain payment obligations, and the dispute impacts the consideration to which we are entitled under the contract. During the third quarter of 2019, as a result of recent developments, we reduced our estimate of the variable consideration related to this contract. Our estimate of the variable consideration involves judgment and is based on reasonably available information at the time our consolidated financial statements are prepared. However, negotiations with the customer are ongoing and the ultimate amount of consideration recognized in connection with the contract may be different from our estimate.

Remaining Performance Obligations

As of September 30, 2019, the aggregate amount of transaction price allocated to remaining performance obligations, was $1,778 million of which approximately 70% is expected to be recognized as revenue within 2 years. Disclosure is not required for performance obligations that meet any of the following criteria:


(1)	contracts with a duration of one year or less as determined under the New Revenue Standard,


(2)	contracts for which we recognize revenues based on the right to invoice for services performed,


(3)	variable consideration allocated entirely to a wholly unsatisfied performance obligation or to a wholly unsatisfied promise to transfer a distinct good or service that forms part of a single performance obligation in accordance with ASC 606-10-25-14(b), for which the criteria in ASC 606-10-32-40 have been met, or


(4)	variable consideration in the form of a sales-based or usage based royalty promised in exchange for a license of intellectual property.

Many of our performance obligations meet one or more of these exemptions and therefore are not included in the remaining performance obligation amounts disclosed above.



Note 3 — Business Combinations

During the nine months ended September 30, 2019, we acquired 100% ownership in the following:


•	Mustache, a creative content agency based in the United States, which is expected to extend our capabilities in creating original and branded content for digital, broadcast and social mediums (acquired on January 15, 2019).


•	Meritsoft, a financial software company based in Ireland, which is expected to complement our service offerings to capital markets institutions (acquired on March 4, 2019).


•	Samlink, a developer of services and solutions for the financial sector based in Finland, which is expected to strengthen our banking capabilities and expand our service capabilities in the Nordic region (acquired on April 1, 2019).


•	Zenith Technologies, a life sciences company based in Ireland, which is expected to extend our service capabilities for connected biopharmaceutical and medical device manufacturers (acquired on July 29, 2019).

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The allocations of preliminary purchase price to the fair value of the aggregate assets acquired and liabilities assumed were as follows:



	Fair Value			Weighted Average Useful Life
	(in millions)
Cash	$	38
Current assets	79
Property, plant and equipment and other noncurrent assets	21
Non-deductible goodwill	234
Customer relationship intangible assets	138			9.7 years
Other intangible assets	39			6.9 years
Current liabilities	(59		)
Noncurrent liabilities	(40		)
Purchase price, inclusive of contingent consideration	$	450

The allocation is preliminary and will be finalized as soon as practicable within the measurement period, but in no event later than one year following the date of acquisition.

The acquisitions completed during the nine months ended September 30, 2019 were not material, individually or in the aggregate, to our operations or cash flow. Accordingly, pro forma results have not been presented. We have allocated the purchase price related to these transactions to tangible and intangible assets acquired and liabilities assumed, including non-deductible goodwill, based on their estimated fair values. Goodwill from these acquisitions has been allocated primarily to the Financial Services and Healthcare reportable segments. The primary items that generated goodwill are the value of the acquired assembled workforces and synergies between the acquired companies and us, neither of which qualify as an amortizable intangible asset.



Note 4 — Realignment Charges

Our realignment program is focused on improving our customer focus, our cost structure and the efficiency and effectiveness of our delivery while continuing to drive revenue growth. As part of the realignment program, we incurred costs associated with our CEO transition and the departure of our President ("Executive Transition Costs"), employee separation costs, employee retention costs and third party realignment costs. Our third party realignment costs include professional fees related to the development of our realignment program and facility exit costs. The total costs related to the realignment are reported in "Selling, general and administrative expenses" in our unaudited consolidated statements of operations. We do not allocate realignment charges to individual segments in internal management reports used by the chief operating decision maker. Accordingly, such expenses are separately disclosed in our segment reporting as “unallocated costs”. See Note 15.

Realignment charges were as follows:



	Three Months Ended September 30,				Nine Months Ended September 30,
	2019		2018		2019		2018
	(in millions)
Executive Transition Costs	$	—	$	—	$	22	$	—
Employee separation costs	33		11		60		11
Employee retention costs	18		—		18		—
Third party realignment costs	14		—		16		1
Total realignment costs	$	65	$	11	$	116	$	12

Changes in our accrued employee separation costs, included in "Accrued expenses and other current liabilities" in our unaudited consolidated statement of financial position, are presented in the table below.



	(in millions)
Balance - December 31, 2018	$	—
Employee separation costs accrued	60
Payments made	32
Balance - September 30, 2019	$	28

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Note 5 — Investments

Our investments were as follows:



	September 30, 2019		December 31, 2018
	(in millions)
Short-term investments:
Equity investment security	$	26	$	25
Available-for-sale investment securities	—		1,760
Held-to-maturity investment securities	224		1,065
Time deposits ⁽¹⁾	484		500
Total short-term investments	$	734	$	3,350



Long-term investments:
Equity and cost method investments	$	73	$	74
Held-to-maturity investment securities	6		6
Total long-term investments	$	79	$	80


(1)	Includes $419 million and $423 million in restricted time deposits as of September 30, 2019 and December 31, 2018, respectively. See Note 9.

Equity Investment Security

Our equity investment security is a U.S. dollar denominated investment in a fixed income mutual fund. Realized and unrealized gains and losses were immaterial for the three and nine months ended September 30, 2019 and 2018.

Available-for-Sale Investment Securities

2019

During the second quarter of 2019, all of our available-for-sale investment securities either matured or were sold. Proceeds from sales of available-for-sale investment securities and the gross gains and losses that have been included in earnings as a result of those sales were as follows:



	Three Months Ended September 30, 2019		Nine Months Ended September 30, 2019
	(in millions)
Proceeds from sales of available-for-sale investment securities	$	—	$	1,712

Gross gains	$	—	$	6
Gross losses	—		(5		)
Net realized gains on sales of available-for-sale investment securities	$	—	$	1

2018

Our 2018 available-for-sale investment securities consisted of U.S. dollar denominated investments primarily in U.S. Treasury notes, U.S. government agency debt securities, municipal debt securities, non-U.S. government debt securities, U.S. and international corporate bonds, certificates of deposit, commercial paper, debt securities issued by supranational institutions, and asset-backed securities, including securities backed by auto loans, credit card receivables, and other receivables.

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The amortized cost, gross unrealized gains and losses and fair value of available-for-sale investment securities at December 31, 2018 were as follows:



	Amortized Cost		Unrealized Gains		Unrealized Losses			Fair Value
	(in millions)
U.S. Treasury and agency debt securities	$	630	$	1	$	(6	)	$	625
Corporate and other debt securities	420		—		(4		)	416
Certificates of deposit and commercial paper	296		—		—			296
Asset-backed securities	336		—		(2		)	334
Municipal debt securities	90		—		(1		)	89
Total available-for-sale investment securities	$	1,772	$	1	$	(13	)	$	1,760

The fair value and related unrealized losses of available-for-sale investment securities in a continuous unrealized loss position for less than 12 months and for 12 months or longer were as follows as of December 31, 2018:



	Less than 12 Months					12 Months or More					Total
	Fair Value		Unrealized Losses			Fair Value		Unrealized Losses			Fair Value		Unrealized Losses
	(in millions)
U.S. Treasury and agency debt securities	$	84	$	—		$	446	$	(6	)	$	530	$	(6	)
Corporate and other debt securities	108		(1		)	254		(3		)	362		(4		)
Certificates of deposit and commercial paper	295		—			—		—			295		—
Asset-backed securities	93		—			179		(2		)	272		(2		)
Municipal debt securities	17		—			64		(1		)	81		(1		)
Total	$	597	$	(1	)	$	943	$	(12	)	$	1,540	$	(13	)

The unrealized losses for the above securities as of December 31, 2018 were primarily attributable to changes in interest rates. The gross unrealized gains and losses in the above tables were recorded, net of tax, in "Accumulated other comprehensive income (loss)" in our unaudited consolidated statement of financial position.

Proceeds from sales of available-for-sale investment securities and the gross gains and losses that have been included in earnings as a result of those sales were as follows:



	Three Months Ended September 30, 2018			Nine Months Ended September 30, 2018
	(in millions)
Proceeds from sales of available-for-sale investment securities	$	490		$	1,049

Gross gains	$	—		$	—
Gross losses	(1		)	(3		)
Net realized (losses) on sales of available-for-sale investment securities	$	(1	)	$	(3	)

Held-to-Maturity Investment Securities

Our held-to-maturity investment securities consist of Indian rupee denominated investments primarily in commercial paper, international corporate bonds and government debt securities. Our investment guidelines are to purchase securities that are investment grade at the time of acquisition. We monitor the credit ratings of the securities in our portfolio on an ongoing basis. The basis for the measurement of fair value of our held-to-maturity investments is Level 2 in the fair value hierarchy.

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The amortized cost, gross unrealized gains and losses and fair value of held-to-maturity investment securities at September 30, 2019 were as follows:



	Amortized Cost		Unrealized Gains		Unrealized Losses		Fair Value
	(in millions)
Short-term investments:
Corporate and other debt securities	$	77	$	—	$	—	$	77
Commercial paper	147		1		—		148
Total short-term held-to-maturity investments	224		1		—		225
Long-term investments:
Corporate and other debt securities	6		—		—		6
Total held-to-maturity investment securities	$	230	$	1	$	—	$	231

The amortized cost, gross unrealized gains and losses and fair value of held-to-maturity investment securities at December 31, 2018 were as follows:



	Amortized Cost		Unrealized Gains		Unrealized Losses			Fair Value
	(in millions)
Short-term investments:
Corporate and other debt securities	$	546	$	—	$	—		$	546
Commercial paper	519		—		(1		)	518
Total short-term held-to-maturity investments	1,065		—		(1		)	1,064
Long-term investments:
Corporate and other debt securities	6		—		—			6
Total held-to-maturity investment securities	$	1,071	$	—	$	(1	)	$	1,070

The fair value and related unrealized losses of held-to-maturity investment securities in a continuous unrealized loss position for less than 12 months and for 12 months or longer were as follows as of September 30, 2019:



	Less than 12 Months				12 Months or More				Total
	Fair Value		Unrealized Losses		Fair Value		Unrealized Losses		Fair Value		Unrealized Losses
	(in millions)
Corporate and other debt securities	$	15	$	—	$	6	$	—	$	21	$	—
Total	$	15	$	—	$	6	$	—	$	21	$	—



	Less than 12 Months					12 Months or More				Total
	Fair Value		Unrealized Losses			Fair Value		Unrealized Losses		Fair Value		Unrealized Losses
	(in millions)
Corporate and other debt securities	$	263	$	—		$	57	$	—	$	320	$	—
Commercial paper	268		(1		)	—		—		268		(1		)
Total	$	531	$	(1	)	$	57	$	—	$	588	$	(1	)

At each reporting date, the Company performs an evaluation of held-to-maturity securities to determine if the unrealized losses are other-than-temporary. We do not consider any of the investments to be other-than-temporarily impaired as of September 30, 2019.

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The contractual maturities of our fixed income held-to-maturity investment securities as of September 30, 2019 are set forth in the following table:



	Amortized Cost		Fair Value
	(in millions)
Due within one year	$	224	$	225
Due after one year and before two years	6		6
Total held-to-maturity investment securities	$	230	$	231

During the nine months ended September 30, 2019 and the year ended December 31, 2018, there were no transfers of investments between our available-for-sale and held-to-maturity investment portfolios.



Note 6 — Leases

Adoption of the New Lease Standard

On January 1, 2019, we adopted the New Lease Standard using the Effective Date Method applied to all lease contracts existing as of January 1, 2019. Under the Effective Date Method, results for reporting periods beginning on or after January 1, 2019 are presented under the New Lease Standard. We elected the package of practical expedients that permits us to not reassess prior conclusions related to contracts containing leases, lease classification and initial direct costs. Prior period amounts are not adjusted and continue to be reported in accordance with our historic accounting policies.

The impact of adoption primarily relates to the recognition of ROU operating lease assets and operating lease liabilities on our unaudited consolidated statement of financial position for all operating leases with a term greater than twelve months. The accounting for our finance leases remained substantially unchanged. The following table provides the impact of adoption of the New Lease Standard on our unaudited consolidated statement of financial position as of January 1, 2019:



Location on Statement of Financial Position	January 1, 2019
	(in millions)
Property and equipment, net⁽¹⁾	$	(81	)
Operating lease assets, net^{(1) (2) (3)}	839
Total assets	$	758

Operating lease liabilities^{(2) (3)}	$	191
Operating lease liabilities, noncurrent^{(2) (3)}	670
Accrued expenses and other liabilities⁽³⁾	(10		)
Other noncurrent liabilities⁽³⁾	(95		)
Total liabilities	$	756

Retained earnings⁽⁴⁾	$	2


(1)	Reflects the reclassification of leasehold land and a built-to-suit lease asset from "Property and equipment, net" to "Operating lease assets, net".


(2)	Represents the recognition of operating lease assets and liabilities (current and noncurrent), as defined by the New Lease Standard, including the liability for a built-to-suit lease that was previously accounted for as a capital lease under the former lease guidance.


(3)	Represents the reclassification of deferred rent from "Accrued expenses and other liabilities" and "Other noncurrent liabilities" to "Operating lease assets, net" and the reclassification of built-to-suit lease liabilities from "Accrued expenses and other liabilities" and "Other noncurrent liabilities" to "Operating lease liabilities" and "Operating lease liabilities, noncurrent".


(4)	Represents the net impact of the derecognition of a built-to-suit lease under the former lease guidance and the re-establishment of that lease as an operating lease under the New Lease Standard.

The adoption of the New Lease Standard did not materially impact our unaudited consolidated statement of operations or our unaudited statement of cash flows.

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Leases

Our lease asset classes primarily consist of operating leases for office space, data centers and equipment. At inception of a contract, we determine whether a contract contains a lease, and if a lease is identified, whether it is an operating or finance lease. In determining whether a contract contains a lease we consider whether (1) we have the right to obtain substantially all of the economic benefits from the use of the asset throughout the term of the contract, (2) we have the right to direct how and for what purpose the asset is used throughout the term of the contract and (3) we have the right to operate the asset throughout the term of the contract without the lessor having the right to change the terms of the contract. Some of our lease agreements contain both lease and non-lease components that we account for as a single lease component for all our lease asset classes.

Our ROU lease assets represent our right to use an underlying asset for the lease term and may include any advance lease payments made and any initial direct costs, and exclude lease incentives. Our lease liabilities represent our obligation to make lease payments arising from the contractual terms of the lease. ROU lease assets and lease liabilities are recognized at the commencement of the lease and are calculated using the present value of lease payments over the lease term. Typically, our lease agreements do not provide sufficient detail to arrive at an implicit interest rate. Therefore, we use our estimated country-specific incremental borrowing rate based on information available at the commencement date of the lease to calculate the present value of the lease payments. In estimating our country-specific incremental borrowing rates, we consider market rates of comparable collateralized borrowings for similar terms. Our lease terms may include the option to extend or terminate the lease before the end of the contractual lease term. Our ROU lease assets and lease liabilities include these options when it is reasonably certain that they will be exercised.

The following table provides information on the components of our operating and finance leases included in our unaudited consolidated statement of financial position:



Leases	Location on Statement of Financial Position	September 30, 2019
Assets		(in millions)
ROU operating lease assets	Operating lease assets, net	$	905
ROU finance lease assets	Property and equipment, net	15
	Total	$	920

Liabilities
Current
Operating lease	Operating lease liabilities	$	195
Finance lease	Accrued expenses and other current liabilities	10
Noncurrent
Operating lease	Operating lease liabilities, noncurrent	734
Finance lease	Other noncurrent liabilities	14
	Total	$	953

Our operating lease cost was $68 million and $195 million for the three and nine months ended September 30, 2019, respectively, and included $5 million and $14 million, respectively, of variable lease cost. A portion of our real estate lease costs is subject to annual changes in the Consumer Price Index ("CPI"). The changes to the CPI are treated as variable lease payments and are recognized in the period in which the obligation for those payments was incurred. Other variable lease costs primarily relate to adjustments for common area maintenance, utilities and property tax. These variable costs are recognized in the period in which the obligation for those payments was incurred. Our short term lease rental expense was $2 million and $10 million for the three and nine months ended September 30, 2019, respectively. Lease interest expense related to our finance leases for the three and nine months ended September 30, 2019 was immaterial.

The following table provides information on the weighted average remaining lease term and weighted average discount rate for our operating leases:



Operating Lease Term and Discount Rate	September 30, 2019

Weighted average remaining lease term	6.1 years
Weighted-average discount rate	6.0	%

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The following table provides supplemental cash flow information related to our operating leases:



	Nine Months Ended September 30, 2019
	(in millions)
Cash paid for amounts included in the measurement of operating lease liabilities	$	173
ROU assets obtained in exchange for operating lease liabilities	203

Cash paid for amounts included in the measurement of finance lease liabilities was immaterial for the nine months ended September 30, 2019. Additionally, ROU assets obtained in exchange for finance lease liabilities were immaterial for the nine months ended September 30, 2019.

The following table provides the schedule of maturities of our operating lease liabilities, under the New Lease Standard, as of September 30, 2019:



	September 30, 2019
	(in millions)
2019- remainder of year	$	62
2020	238
2021	203
2022	158
2023	124
2024	87
Thereafter	242
Total lease payments	1,114
Interest	(185		)
Total lease liabilities	$	929

The following table provides the schedule of our future minimum payments on our operating leases, as of December 31, 2018, which were accounted for in accordance with our historic accounting policies.



	December 31, 2018
	(in millions)
2019	$	226
2020	197
2021	157
2022	121
2023	90
Thereafter	197
Total lease payments	$	988

As of September 30, 2019, we had $363 million of additional operating leases whose lease term had yet to commence and therefore are not included in our unaudited statement of financial position. These leases are primarily related to real estate and will commence in various months in 2019 and 2020 with lease terms of 1 year to 11 years.

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Note 7 — Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities were as follows:



	September 30, 2019		December 31, 2018
	(in millions)
Compensation and benefits	$	1,158	$	1,216
Customer volume and other incentives	366		323
Derivative financial instruments	16		25
FCPA accrual⁽¹⁾	—		28
Income taxes	111		162
Professional fees	111		110
Travel and entertainment	47		34
Other	366		369
Total accrued expenses and other current liabilities	$	2,175	$	2,267

(1) Refer to Note 13.



Note 8 — Debt

In 2018, we completed a debt refinancing in which we entered into a credit agreement with a commercial bank syndicate (the "Credit Agreement") providing for a $750 million unsecured term loan (the "Term Loan") and a $1,750 million unsecured revolving credit facility, which are due to mature in November 2023. We are required under the Credit Agreement to make scheduled quarterly principal payments on the Term Loan beginning in December 2019. The Credit Agreement contains customary affirmative and negative covenants as well as a financial covenant. We were in compliance with all debt covenants and representations as of September 30, 2019.

Short-term Debt

As of September 30, 2019 and December 31, 2018, we had $38 million and $9 million, respectively, of short-term debt related to current maturities for our Term Loan. As of September 30, 2019, we had no notes outstanding under the revolving credit facility.

In September 2019, our India subsidiary entered into a one-year 13 billion Indian rupee ($184 million at the September 30, 2019 exchange rate) working capital facility, which requires us to repay any balances within 90 days from the date of disbursement. There is a 1.0% prepayment penalty applicable to payments made prior to 30 days after disbursement. This working capital facility contains affirmative and negative covenants and may be renewed in February 2020. As of September 30, 2019, there was no balance outstanding under the working capital facility.

Long-term Debt

The following summarizes our long-term debt balances as of:



	September 30, 2019			December 31, 2018
	(in millions)
Term loan	$	750		$	750
Less:
Current maturities	(38		)	(9		)
Deferred financing costs	(3		)	(5		)
Long-term debt, net of current maturities	$	709		$	736

The carrying value of our debt approximated its fair value as of September 30, 2019 and December 31, 2018.

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Note 9 — Income Taxes

Our effective income tax rates were as follows:



	Three Months Ended September 30,				Nine Months Ended September 30,
	2019		2018		2019		2018
Effective income tax rate	24.3	%	27.9	%	24.5	%	26.7	%

The effective tax rate for the three and nine months ended September 30, 2019 decreased primarily due to a lower effective income tax rate for our India subsidiaries in 2019 driven by lower taxable foreign currency exchange gains on their statutory books as compared to 2018. The 2018 effective tax rate was additionally adversely impacted by the U.S. Foreign Corrupt Practices Act ("FCPA") accrual (see Note 13), which was not deductible for tax purposes.

We are involved in an ongoing dispute with the Indian Income Tax Department ("ITD") in connection with a previously disclosed 2016 share repurchase transaction undertaken by our principal operating subsidiary in India ("CTS India") to repurchase shares from its shareholders (non-Indian Cognizant entities) valued at $2.8 billion. As a result of that transaction, which was undertaken pursuant to a plan approved by the Madras High Court in Chennai, India, we previously paid $135 million in Indian income taxes - an amount we believe includes all the applicable taxes owed for this transaction under Indian law. In March 2018, we received a communication from the ITD asserting that the ITD is owed an additional 33 billion Indian rupees ($467 million at the September 30, 2019 exchange rate) on the 2016 transaction. Immediately thereafter, the ITD placed an attachment on certain of our India bank accounts. In addition to the dispute on the 2016 transaction, we are also involved in another ongoing dispute with the ITD relating to a 2013 transaction undertaken by CTS India to repurchase shares from its shareholders valued at $523 million (the two disputes are collectively referred to as the "ITD Dispute").

In April 2018, the Madras High Court admitted our writ petition for a stay of the actions of the ITD and lifted the ITD’s attachment on our bank accounts. As part of the interim stay order, we deposited 5 billion Indian rupees ($70 million at the September 30, 2019 exchange rate and $71 million at the December 31, 2018 exchange rate) representing 15% of the disputed tax amount related to the 2016 transaction, with the ITD. These amounts are presented in "Other current assets" in our unaudited consolidated statements of financial position. In addition, the Court also placed a lien on certain time deposits of CTS India in the amount of 28 billion Indian rupees ($397 million at the September 30, 2019 exchange rate and $404 million at the December 31, 2018 exchange rate), which is the remainder of the disputed tax amount related to the 2016 transaction. The affected time deposits are considered restricted assets and we have reported them in “Short-term investments” in our unaudited consolidated statements of financial position. As of September 30, 2019 and December 31, 2018, the restricted time deposits balance was $419 million and $423 million, respectively, including a portion of the interest previously earned on such deposits.

In June 2019, the Court dismissed our previously admitted writ petitions on the ITD Dispute, holding that the Company must exhaust other remedies, such as pursuing the matter before other appellate bodies, for resolution of the ITD Dispute prior to intervention by the Madras High Court. The Court did not issue a ruling on the substantive issue of whether we owe additional tax as a result of either the 2016 or the 2013 transaction. In July 2019, we appealed the Court’s orders before the Division Bench of the Madras High Court (the “Division Bench”). In September 2019, the Division Bench partly allowed the Company’s appeal, but did not issue a ruling on the substantive issue of the tax implications of the transactions. In October 2019, we filed a Special Leave Petition ("SLP") before the Supreme Court of India. The Supreme Court has scheduled a hearing on the SLP in November 2019 and has instructed the ITD to maintain status quo until the next hearing.

We believe we have paid all applicable taxes owed on both the 2016 and the 2013 transactions. Accordingly, we have not recorded any reserves for these matters as of September 30, 2019.



Note 10 — Derivative Financial Instruments

In the normal course of business, we use foreign exchange forward contracts to manage foreign currency exchange rate risk. The estimated fair value of the foreign exchange forward contracts considers the following items: discount rate, timing and amount of cash flow and counterparty credit risk. Derivatives may give rise to credit risk from the possible non-performance by counterparties. Credit risk is limited to the fair value of those contracts that are favorable to us. We have limited our credit risk by entering into derivative transactions only with highly-rated financial institutions, limiting the amount of credit exposure with any one financial institution and conducting ongoing evaluation of the creditworthiness of the financial institutions with which we do business. In addition, all the assets and liabilities related to our foreign exchange forward contracts set forth in the below table are subject to master netting arrangements, such as the International Swaps and Derivatives Association ("ISDA"), with each individual counterparty. These master netting arrangements generally provide for net settlement of all outstanding contracts with the

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counterparty in the case of an event of default or a termination event. We have presented all the assets and liabilities related to our foreign exchange forward contracts on a gross basis, with no offsets, in our unaudited consolidated statements of financial position. There is no financial collateral (including cash collateral) posted or received by us related to our foreign exchange forward contracts.

The following table provides information on the location and fair values of derivative financial instruments included in our unaudited consolidated statements of financial position as of:



		September 30, 2019				December 31, 2018
Designation of Derivatives	Location on Statements of Financial Position	Assets		Liabilities		Assets		Liabilities
		(in millions)
Foreign exchange forward contracts – Designated as cash flow hedging instruments	Other current assets	$	26	$	—	$	11	$	—
	Other noncurrent assets	12		—		15		—
	Accrued expenses and other current liabilities	—		10		—		21
	Other noncurrent liabilities	—		4		—		9
	Total	38		14		26		30
Foreign exchange forward contracts – Not designated as hedging instruments	Other current assets	2		—		1		—
	Accrued expenses and other current liabilities	—		6		—		4
	Total	2		6		1		4
Total		$	40	$	20	$	27	$	34

Cash Flow Hedges

We have entered into a series of foreign exchange forward contracts that are designated as cash flow hedges of Indian rupee denominated payments in India. These contracts are intended to partially offset the impact of movement of exchange rates on future operating costs and are scheduled to mature each month during the remainder of 2019, 2020 and the first nine months of 2021. Under these contracts, we purchase Indian rupees and sell U.S. dollars. The changes in fair value of these contracts are initially reported in "Accumulated other comprehensive income (loss)" in our unaudited consolidated statements of financial position and are subsequently reclassified to earnings in the same period that the forecasted Indian rupee denominated payments are recorded in earnings. As of September 30, 2019, we estimate that $13 million, net of tax, of net gains related to derivatives designated as cash flow hedges reported in "Accumulated other comprehensive income (loss)" in our unaudited consolidated statements of financial position is expected to be reclassified into earnings within the next 12 months.

The notional value of our outstanding contracts by year of maturity and the net unrealized gains and losses included in the caption "Accumulated other comprehensive income (loss)" in our unaudited consolidated statements of financial position, for such contracts were as follows:



	September 30, 2019		December 31, 2018
	(in millions)
2019	$	405	$	1,388
2020	1,325		780
2021	598		—
Total notional value of contracts outstanding	$	2,328	$	2,168
Net unrealized gains (losses) included in accumulated other comprehensive income (loss), net of taxes	$	20	$	(3	)

Upon settlement or maturity of the cash flow hedge contracts, we record the related gains or losses, based on our designation at the commencement of the contract, with the related hedged Indian rupee denominated expense reported within the captions "Cost of revenues" and "Selling, general and administrative expenses" in our unaudited consolidated statements of operations.

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The following table provides information on the location and amounts of pre-tax gains and losses on our cash flow hedges for the three months ended September 30:



	Change in Derivative Gains/Losses Recognized in Accumulated Other Comprehensive Income (Loss) (effective portion)						Location of Net Gains Reclassified from Accumulated Other Comprehensive Income (Loss) into Income (effective portion)	Net Gains Reclassified from Accumulated Other Comprehensive Income (Loss) into Income (effective portion)
	2019			2018				2019		2018
	(in millions)
Foreign exchange forward contracts – Designated as cash flow hedging instruments	$	(28	)	$	(96	)	Cost of revenues	$	1	$	6
							Selling, general and administrative expenses	1		1
							Total	$	2	$	7

The following table provides information on the location and amounts of pre-tax gains and losses on our cash flow hedges for the nine months ended September 30:



	Change in Derivative Gains/Losses Recognized in Accumulated Other Comprehensive Income (Loss) (effective portion)					Location of Net Gains Reclassified from Accumulated Other Comprehensive Income (Loss) into Income (effective portion)	Net Gains Reclassified from Accumulated Other Comprehensive Income (Loss) into Income (effective portion)
	2019		2018				2019		2018
	(in millions)
Foreign exchange forward contracts – Designated as cash flow hedging instruments	$	30	$	(201	)	Cost of revenues	$	1	$	54
						Selling, general and administrative expenses	1		9
						Total	$	2	$	63

The activity related to the change in net unrealized gains and losses on our cash flow hedges included in "Accumulated other comprehensive income (loss)" in our unaudited consolidated statements of stockholders equity is presented in Note 12.

Other Derivatives

We use foreign exchange forward contracts to provide an economic hedge against balance sheet exposures to certain monetary assets and liabilities denominated in currencies, other than the functional currency of our foreign subsidiaries, primarily the Euro, British pound and Indian rupee. We entered into a series of foreign exchange forward contracts that are scheduled to mature in 2019. Realized gains or losses and changes in the estimated fair value of these derivative financial instruments are recorded in the caption "Foreign currency exchange gains (losses), net" in our unaudited consolidated statements of operations.

Additional information related to our outstanding foreign exchange forward contracts not designated as hedging instruments was as follows:



	September 30, 2019					December 31, 2018
	Notional		Fair Value			Notional		Fair Value
	(in millions)
Contracts outstanding	$	461	$	(4	)	$	507	$	(3	)

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The following table provides information on the location and amounts of realized and unrealized pre-tax gains and losses on our other derivative financial instruments for the three and nine months ended September 30:



	Location of Net Gains on Derivative Instruments	Amount of Net Gains on Derivative Instruments
		Three Months Ended September 30,				Nine Months Ended September 30,
		2019		2018		2019		2018
		(in millions)
Foreign exchange forward contracts – Not designated as hedging instruments	Foreign currency exchange gains (losses), net	$	6	$	3	$	1	$	23

The related cash flow impacts of all of our derivative activities are reflected as cash flows from operating activities.



Note 11 — Fair Value Measurements

We measure our cash equivalents, certain investments, contingent consideration liabilities and foreign exchange forward contracts at fair value. The authoritative guidance defines fair value as the exit price, or the amount that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants as of the measurement date. The authoritative guidance also establishes a fair value hierarchy that is intended to increase consistency and comparability in fair value measurements and related disclosures. The fair value hierarchy is based on inputs to valuation techniques that are used to measure fair value that are either observable or unobservable. Observable inputs reflect assumptions market participants would use in pricing an asset or liability based on market data obtained from independent sources while unobservable inputs reflect a reporting entity’s pricing based upon their own market assumptions.

The fair value hierarchy consists of the following three levels:


•	Level 1 – Inputs are quoted prices in active markets for identical assets or liabilities.


•	Level 2 – Inputs are quoted prices for similar assets or liabilities in an active market, quoted prices for identical or similar assets or liabilities in markets that are not active, inputs other than quoted prices that are observable and market-corroborated inputs which are derived principally from or corroborated by observable market data.


•	Level 3 – Inputs are derived from valuation techniques in which one or more significant inputs or value drivers are unobservable.

The following table summarizes our financial assets and (liabilities) measured at fair value on a recurring basis as of September 30, 2019:



	Level 1		Level 2			Level 3			Total
	(in millions)
Cash equivalents:
Money market funds	$	1,705	$	—		$	—		$	1,705
Short-term investments:
Time deposits⁽¹⁾	—		484			—			484
Equity investment security	26		—			—			26
Other current assets
Foreign exchange forward contracts	—		28			—			28
Other noncurrent assets
Foreign exchange forward contracts	—		12			—			12
Accrued expenses and other current liabilities:
Foreign exchange forward contracts	—		(16		)	—			(16		)
Contingent consideration liabilities	—		—			(37		)	(37		)
Other noncurrent liabilities
Foreign exchange forward contracts	—		(4		)	—			(4		)


(1)	Includes $419 million in restricted time deposits. See Note 9.

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The following table summarizes our financial assets and (liabilities) measured at fair value on a recurring basis as of December 31, 2018:



	Level 1		Level 2			Level 3		Total
	(in millions)
Cash equivalents:
Money market funds	$	103	$	—		$	—	$	103
Bank deposits	—		32			—		32
Certificates of deposit and commercial paper	—		68			—		68
Short-term investments:
Time deposits⁽¹⁾	—		500			—		500
Equity investment security	25		—			—		25
Available-for-sale investment securities:
U.S. Treasury and agency debt securities	570		55			—		625
Corporate and other debt securities	—		416			—		416
Certificates of deposit and commercial paper	—		296			—		296
Asset-backed securities	—		334			—		334
Municipal debt securities	—		89			—		89
Other current assets:
Foreign exchange forward contracts	—		12			—		12
Other noncurrent assets:
Foreign exchange forward contracts	—		15			—		15
Accrued expenses and other current liabilities:
Foreign exchange forward contracts	—		(25		)	—		(25		)
Other noncurrent liabilities:
Foreign exchange forward contracts	—		(9		)	—		(9		)


(1)	Includes $423 million in restricted time deposits. See Note 9.

We measure the fair value of money market funds and U.S. Treasury securities based on quoted prices in active markets for identical assets and therefore classify these assets as Level 1. The fair value of our equity security invested in an open-ended mutual fund is based on the published daily net asset value at which investors can freely subscribe to or redeem from the fund. The fair value of commercial paper, certificates of deposit, U.S. government agency securities, municipal debt securities, debt securities issued by supranational institutions, U.S. and international corporate bonds and foreign government debt securities is measured based on relevant trade data, dealer quotes, or model-driven valuations using significant inputs derived from or corroborated by observable market data, such as yield curves and credit spreads. We measure the fair value of our asset-backed securities using model-driven valuations based on significant inputs derived from or corroborated by observable market data such as dealer quotes, available trade information, spread data, current market assumptions on prepayment speeds and defaults and historical data on deal collateral performance. The carrying value of our time deposits approximated fair value as of September 30, 2019 and December 31, 2018.

We estimate the fair value of each foreign exchange forward contract by using a present value of expected cash flows model. This model calculates the difference between the current market forward price and the contracted forward price for each foreign exchange contract and applies the difference in the rates to each outstanding contract. The market forward rates include a discount and credit risk factor. The amounts are aggregated by type of contract and maturity.

We estimate the fair value of our contingent consideration liabilities associated with our acquisitions utilizing one or more significant inputs that are unobservable. We calculate the fair value of the contingent consideration liabilities based on the probability-weighted expected performance of the acquired entity against the target performance metric, discounted to present value when appropriate. Contingent consideration liabilities were immaterial as of December 31, 2018.

During the nine months ended September 30, 2019 and the year ended December 31, 2018, there were no transfers among Level 1, Level 2, or Level 3 financial assets and liabilities.

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Note 12 — Accumulated Other Comprehensive Income (Loss)

Changes in accumulated other comprehensive income (loss) by component were as follows for the three and nine months ended September 30, 2019:



	Three Months									Nine Months
	Before Tax Amount			Tax Effect			Net of Tax Amount			Before Tax Amount			Tax Effect			Net of Tax Amount
	(in millions)
Foreign currency translation adjustments:
Beginning balance	$	(117	)	$	3		$	(114	)	$	(108	)	$	5		$	(103	)
Change in foreign currency translation adjustments	(64		)	(1		)	(65		)	(73		)	(3		)	(76		)
Ending balance	$	(181	)	$	2		$	(179	)	$	(181	)	$	2		$	(179	)

Unrealized (losses) on available-for-sale investment securities:
Beginning balance	$	—		$	—		$	—		$	(12	)	$	4		$	(8	)
Net gains arising during the period	—			—			—			13			(4		)	9
Reclassification of net losses to Other, net	—			—			—			(1		)	—			(1		)
Net change	—			—			—			12			(4		)	8
Ending balance	$	—		$	—		$	—		$	—		$	—		$	—

Unrealized gains (losses) on cash flow hedges:
Beginning balance	$	54		$	(10	)	$	44		$	(4	)	$	1		$	(3	)
Unrealized (losses) gains arising during the period	(28		)	5			(23		)	30			(6		)	24
Reclassifications of net (gains) to:
Cost of revenues	(1		)	—			(1		)	(1		)	—			(1		)
Selling, general and administrative expenses	(1		)	1			—			(1		)	1			—
Net change	(30		)	6			(24		)	28			(5		)	23
Ending balance	$	24		$	(4	)	$	20		$	24		$	(4	)	$	20

Accumulated other comprehensive income (loss):
Beginning balance	$	(63	)	$	(7	)	$	(70	)	$	(124	)	$	10		$	(114	)
Other comprehensive income (loss)	(94		)	5			(89		)	(33		)	(12		)	(45		)
Ending balance	$	(157	)	$	(2	)	$	(159	)	$	(157	)	$	(2	)	$	(159	)

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Changes in accumulated other comprehensive income (loss) by component were as follows for the three and nine months ended September 30, 2018:



	Three Months									Nine Months
	Before Tax Amount			Tax Effect			Net of Tax Amount			Before Tax Amount			Tax Effect			Net of Tax Amount
	(in millions)
Foreign currency translation adjustments:
Beginning balance	$	(79	)	$	7		$	(72	)	$	(38	)	$	—		$	(38	)
Change in foreign currency translation adjustments	(14		)	2			(12		)	(55		)	9			(46		)
Ending balance	$	(93	)	$	9		$	(84	)	$	(93	)	$	9		$	(84	)

Unrealized (losses) on available-for-sale investment securities:
Beginning balance	$	(19	)	$	5		$	(14	)	$	(11	)	$	4		$	(7	)
Cumulative effect of change in accounting principle⁽¹⁾	—			—			—			—			(1		)	(1		)
Net unrealized (losses) arising during the period	(1		)	—			(1		)	(11		)	2			(9		)
Reclassification of net losses to Other, net	1			—			1			3			—			3
Net change	—			—			—			(8		)	1			(7		)
Ending balance	$	(19	)	$	5		$	(14	)	$	(19	)	$	5		$	(14	)

Unrealized gains (losses) on cash flow hedges:
Beginning balance	$	(7	)	$	(1	)	$	(8	)	$	154		$	(39	)	$	115
Unrealized (losses) arising during the period	(96		)	20			(76		)	(201		)	44			(157		)
Reclassifications of net (gains) to:
Cost of revenues	(6		)	1			(5		)	(54		)	13			(41		)
Selling, general and administrative expenses	(1		)	—			(1		)	(9		)	2			(7		)
Net change	(103		)	21			(82		)	(264		)	59			(205		)
Ending balance	$	(110	)	$	20		$	(90	)	$	(110	)	$	20		$	(90	)

Accumulated other comprehensive income (loss):
Beginning balance	$	(105	)	$	11		$	(94	)	$	105		$	(35	)	$	70
Other comprehensive income (loss)	(117		)	23			(94		)	(327		)	69			(258		)
Ending balance	$	(222	)	$	34		$	(188	)	$	(222	)	$	34		$	(188	)


(1)	Reflects the adoption of ASU 2018-02.



Note 13 — Commitments and Contingencies

We are involved in various claims and legal proceedings arising in the ordinary course of business. We accrue a liability when a loss is considered probable and the amount can be reasonably estimated. When a material loss contingency is reasonably possible but not probable, we do not record a liability, but instead disclose the nature and the amount of the claim, and an estimate of the loss or range of loss, if such an estimate can be made. Legal fees are expensed as incurred. While we do not expect that the ultimate resolution of any existing claims and proceedings (other than the specific matters described below, if decided adversely), individually or in the aggregate, will have a material adverse effect on our financial position, an unfavorable outcome in some or all of these proceedings could have a material adverse impact on results of operations or cash flows for a particular period. This assessment is based on our current understanding of relevant facts and circumstances. As such, our view of these matters is subject to inherent uncertainties and may change in the future.

On February 28, 2019, a ruling of the Supreme Court of India interpreting certain statutory defined contribution obligations of employees and employers (the “India Defined Contribution Obligation”) altered historical understandings of such obligations, extending them to cover additional portions of the employee’s income. As a result, the ongoing contributions of our affected employees and the Company are required to be increased. In the first quarter of 2019, we accrued $117 million with respect to prior periods, assuming retroactive application of the Supreme Court’s ruling, in "Selling, general and administrative expenses"

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in our unaudited consolidated statements of operations. There is significant uncertainty as to how the liability should be calculated as it is impacted by multiple variables, including the period of assessment, the application with respect to certain current and former employees and whether interest and penalties may be assessed. Since the ruling, a variety of trade associations and industry groups have advocated to the Indian government, highlighting the harm to the information technology sector, other industries and job growth in India that would result from a retroactive application of the ruling. We anticipate the Indian government will review the matter and believe there is a substantial question as to whether the Indian government will apply the Supreme Court’s ruling on a retroactive basis. As such, the ultimate amount of our obligation may be materially different from the amount accrued.

In February 2019, we completed our previously disclosed internal investigation focused on whether certain payments relating to Company-owned facilities in India were made improperly and in violation of the FCPA and other applicable laws. We also announced a resolution of the previously disclosed investigations by the United States Department of Justice ("DOJ") and United States Securities and Exchange Commission ("SEC") into the matters that were the subject of our internal investigation. In connection with this resolution, in February 2019 we paid approximately $28 million to the DOJ and SEC, an amount consistent with our December 31, 2018 accrual for this matter. The DOJ also issued a declination letter, declining to take any additional action against the Company.

In 2016, three putative securities class action complaints were filed in the United States District Court for the District of New Jersey, naming us and certain of our current and former officers as defendants. These complaints were consolidated into a single action and on April 7, 2017, the lead plaintiffs filed a consolidated amended complaint on behalf of a putative class of persons and entities who purchased our common stock during the period between February 27, 2015 and September 29, 2016, naming us and certain of our current and former officers as defendants and alleging violations of the Exchange Act, based on allegedly false or misleading statements related to potential violations of the FCPA, our business, prospects and operations, and the effectiveness of our internal controls over financial reporting and our disclosure controls and procedures. The lead plaintiffs seek an award of compensatory damages, among other relief, and their reasonable costs and expenses, including attorneys’ fees. Defendants filed a motion to dismiss the consolidated amended complaint on June 6, 2017. On August 8, 2018, the Court issued an order which granted the motion to dismiss in part, including dismissal of all claims against current officers of the Company, and denied them in part. On September 7, 2018, we filed a motion in the United States District Court for the District of New Jersey to certify the August 8, 2018 order for immediate appeal to the United States Court of Appeals for the Third Circuit pursuant to 28 U.S.C. § 1292(b). On October 18, 2018, the District Court issued an order granting our motion, and staying the action pending the outcome of our appeal petition to the Third Circuit. On October 29, 2018, we filed a petition for permission to appeal with the United States Court of Appeals for the Third Circuit. On March 6, 2019, the Third Circuit denied our petition without prejudice. In an order dated March 19, 2019, the District Court directed the lead plaintiffs to provide the defendants with a proposed amended complaint. On April 26, 2019, lead plaintiffs filed their second amended complaint. We filed a motion to dismiss the second amended complaint on June 10, 2019.

In 2016, three putative shareholder derivative complaints were filed in New Jersey Superior Court, Bergen County, naming us, all of our then current directors and certain of our current and former officers as defendants. These actions were consolidated in an order dated January 24, 2017. The complaints assert claims for breach of fiduciary duty, corporate waste, unjust enrichment, abuse of control, mismanagement, and/or insider selling by defendants. On March 16, 2017, the parties filed a stipulation deferring all further proceedings pending a final, non-appealable ruling on the then anticipated motion to dismiss the consolidated putative securities class action. On April 26, 2017, in lieu of ordering the stipulation filed by the parties, the New Jersey Superior Court deferred further proceedings by dismissing the consolidated putative shareholder derivative litigation without prejudice but permitting the parties to file a motion to vacate the dismissal in the future.

In 2017, three additional putative shareholder derivative complaints alleging similar claims were filed in the United States District Court for the District of New Jersey, naming us and certain of our current and former directors and officers as defendants. These complaints asserted claims similar to those in the previously-filed putative shareholder derivative actions. In an order dated June 20, 2017, the United States District Court for the District of New Jersey consolidated these actions into a single action, appointed lead plaintiff and lead counsel, and stayed all further proceedings pending a final, non-appealable ruling on the motions to dismiss the consolidated putative securities class action. On October 30, 2018, lead plaintiff filed a consolidated verified derivative complaint.

On March 11, 2019, a seventh putative shareholder derivative complaint was filed in the United States District Court for the District of New Jersey, naming us, certain of our current and former directors, and certain of our current and former officers as defendants. The complaint in that action asserts claims similar to those in the previously-filed putative shareholder derivative actions. On May 14, 2019, the Court approved a stipulation that (i) consolidated this action with the putative shareholder derivative suits that were previously filed in the United States District Court for the District of New Jersey; and (ii) stayed all of these suits pending a final, non-appealable order on the motion to dismiss the second amended complaint in the securities class action.

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We are presently unable to predict the duration, scope or result of the consolidated putative securities class action, the putative shareholder derivative actions or any other lawsuits. As such, we are presently unable to develop a reasonable estimate of a possible loss or range of losses, if any, and thus have not recorded any accruals related to these matters. While the Company intends to defend the lawsuits vigorously, these lawsuits and any other related lawsuits are subject to inherent uncertainties, the actual cost of such litigation will depend upon many unknown factors and the outcome of the litigation is necessarily uncertain.

We have indemnification and expense advancement obligations pursuant to our bylaws and indemnification agreements with respect to certain current and former members of senior management and the Company’s directors. In connection with the matters that were the subject of our previously disclosed internal investigation, the DOJ and SEC investigations and the related litigation, we have received and expect to continue to receive requests under such indemnification agreements and our bylaws to provide funds for legal fees and other expenses. We have expensed such costs incurred through September 30, 2019.

We have maintained directors and officers insurance and have recorded an insurance receivable of $18 million as of September 30, 2019, reported in "Other current assets," related to the recovery of a portion of the indemnification expenses and costs related to the putative securities class action complaints. We are unable to make a reliable estimate of the eventual cash flows by period related to the indemnification and expense advancement obligations described here.

See Note 9 for information relating to the ITD Dispute.

Many of our engagements involve projects that are critical to the operations of our customers’ business and provide benefits that are difficult to quantify. Any failure in a customer’s systems or our failure to meet our contractual obligations to our customers, including any breach involving a customer’s confidential information or sensitive data, or our obligations under applicable laws or regulations could result in a claim for substantial damages against us, regardless of our responsibility for such failure. Although we attempt to contractually limit our liability for damages arising from negligent acts, errors, mistakes, or omissions in rendering our services, there can be no assurance that the limitations of liability set forth in our contracts will be enforceable in all instances or will otherwise protect us from liability for damages. Although we have general liability insurance coverage, including coverage for errors or omissions, there can be no assurance that such coverage will cover all types of claims, continue to be available on reasonable terms or will be available in sufficient amounts to cover one or more large claims, or that the insurer will not disclaim coverage as to any future claim. The successful assertion of one or more large claims against us that exceed or are not covered by our insurance coverage or changes in our insurance policies, including premium increases or the imposition of large deductible or co-insurance requirements, could have a material adverse effect on our business, results of operations, financial position and cash flows for a particular period.

In the normal course of business and in conjunction with certain customer engagements, we have entered into contractual arrangements through which we may be obligated to indemnify customers or other parties with whom we conduct business with respect to certain matters. These arrangements can include provisions whereby we agree to hold the indemnified party and certain of their affiliated entities harmless with respect to third-party claims related to such matters as our breach of certain representations or covenants, our intellectual property infringement, our gross negligence or willful misconduct or certain other claims made against certain parties. Payments by us under any of these arrangements are generally conditioned on the customer making a claim and providing us with full control over the defense and settlement of such claim. It is not possible to determine the maximum potential liability under these indemnification agreements due to the unique facts and circumstances involved in each particular agreement. Historically, we have not made material payments under these indemnification agreements and therefore they have not had a material impact on our operating results, financial position, or cash flows. However, if events arise requiring us to make payment for indemnification claims under our indemnification obligations in contracts we have entered, such payments could have a material adverse effect on our business, results of operations, financial position and cash flows for a particular period.



Note 14 — Related Party Transactions

During the nine months ended September 30, 2018, we provided $100 million of initial funding to the Cognizant U.S. Foundation, which is focused on science, technology, engineering and math education in the United States. The expense was reported in the caption "Selling, general and administrative expenses" in our consolidated statement of operations. Additionally, two of our executive officers served as directors of the Cognizant U.S. Foundation in 2018 and during the nine months ended September 30, 2019.

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Note 15 — Segment Information

Our reportable segments are:


•	Financial Services, which consists of our banking and insurance operating segments;


•	Healthcare, which consists of our healthcare and life sciences operating segments;


•	Products and Resources, which consists of our retail and consumer goods; manufacturing, logistics, energy, and utilities; and travel and hospitality operating segments;


•	Communications, Media and Technology, which includes our communications and media operating segment and our technology operating segment.

Our sales managers, account executives, account managers and project teams are aligned in accordance with the specific industries they serve. Our chief operating decision maker evaluates the Company's performance and allocates resources based on segment revenues and operating profit. Segment operating profit is defined as income from operations before unallocated costs. Generally, operating expenses for each operating segment have similar characteristics and are subject to the same factors, pressures and challenges. However, the economic environment and its effects on industries served by our operating segments may affect revenues and operating expenses to differing degrees.

In 2019, we made changes to the internal measurement of segment operating profits for the purpose of evaluating segment performance and resource allocation. The primary reason for the change was to charge to our business segments costs that are directly managed and controlled by them. Specifically, segment operating profit now includes certain benefit, immigration, recruitment and sales and field marketing costs, which were previously included in "unallocated costs." We have reported our 2019 segment operating profits using the new allocation methodology and have restated the 2018 results to conform to the new methodology. Additionally, we combined our energy and utilities operating segment with our manufacturing and logistics operating segment for our internal reporting. Our products and resources segment, which was previously comprised of four operating segments ((i) retail and consumer goods; (ii) manufacturing and logistics; (iii) travel and hospitality; and (iv) energy and utilities) is now comprised of three operating segments ((i) retail and consumer goods; (ii) manufacturing, logistics, energy and utilities; and (iii) travel and hospitality). This change reflects how this operating segment is currently managed and reported to chief operating decision makers but will not affect our reportable segment financial results.

Expenses included in segment operating profit consist principally of direct selling and delivery costs (including stock-based compensation expense) as well as a per employee charge for use of our global delivery centers and infrastructure. Certain selling, general and administrative expenses, the excess or shortfall of incentive compensation for commercial and delivery personnel as compared to target, costs related to our realignment program, a portion of depreciation and amortization and the impact of the settlements of our cash flow hedges are not allocated to individual segments in internal management reports used by the chief operating decision maker. Accordingly, such expenses are excluded from segment operating profit and are separately disclosed as “unallocated costs” and adjusted against our total income from operations. The incremental accrual related to the India Defined Contribution Obligation recorded in the first quarter of 2019 has been excluded from segment operating profits for the nine months ended September 30, 2019. Additionally, the initial funding of the Cognizant U.S. Foundation recorded in the second quarter of 2018 has been excluded from segment operating profits for the nine months ended September 30, 2018. These costs are included in "unallocated costs" in the table below. Additionally, management has determined that it is not practical to allocate identifiable assets by segment, since such assets are used interchangeably among the segments.

For revenues by reportable segment and geographic area, please see Note 2.

Segment operating profits by reportable segment were as follows:



	Three Months Ended September 30,				Nine Months Ended September 30,
	2019		2018		2019		2018
	(in millions)
Financial Services	$	418	433		$	1,225	$	1,321
Healthcare	312		374		963		1,063
Products and Resources	274		259		763		765
Communications, Media and Technology	186		182		544		516
Total segment operating profit	1,190		1,248		3,495		3,665
Less: unallocated costs	521		503		1,668		1,557
Income from operations	$	669	$	745	$	1,827	$	2,108

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Geographic Area Information

Long-lived assets by geographic area are as follows:



	As of
	September 30, 2019		December 31, 2018
	(in millions)
Long-lived Assets: ⁽¹⁾
North America⁽²⁾	$	451	$	436
Europe	97		105
Rest of World ⁽³⁾	770		853
Total	$	1,318	$	1,394


(1)	Long-lived assets include property and equipment, net of accumulated depreciation and amortization.


(2)	Substantially all relates to operations in the United States.


(3)	Substantially all of these long-lived assets relate to our operations in India.



Note 16— Subsequent Events

Acquisition

In October 2019, we acquired Contino Holdings, Inc ("Contino") for cash consideration of $220 million. Contino is a privately-held technology consulting firm that specializes in enterprise DevOps and cloud transformation.

Restructuring Plan

On October 30, 2019, we committed to our 2020 Fit for Growth Plan, which will involve significant investments in technology, sales and marketing, talent reskilling, acquisitions and partnerships to further sharpen our strategic positioning in key digital areas. The 2020 Fit for Growth Plan will also involve certain measures commencing in the fourth quarter of 2019 to optimize our cost structure in order to partially fund these investments and advance our growth agenda. In the fourth quarter of 2019 and in 2020, the optimization measures that are part of the 2020 Fit for Growth Plan are expected to result in total restructuring charges in the range of $150 million to $200 million, primarily related to severance and facility exit costs.

Dividend

On October 30, 2019, our Board of Directors approved the Company's declaration of a $0.20 per share dividend with a record date of November 19, 2019 and a payment date of November 29, 2019.

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.



Executive Summary

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our industry-based, consultative approach helps customers envision, build and run more innovative and efficient businesses. Our services include digital services and solutions, consulting, application development, systems integration, application testing, application maintenance, infrastructure services and business process services. Digital services are becoming an increasingly important part of our portfolio of services and solutions and are often integrated or delivered along with our other services. We tailor our services and solutions to specific industries and use an integrated global delivery model that employs customer service teams based at customer locations and delivery teams located at customer locations and dedicated global and regional delivery centers.

Q3 2019 Financial Results

The following table sets forth a summary of our financial results for the three months ended September 30, 2019 and 2018:



					Increase / (Decrease)
	2019		2018		$			%
	(Dollars in millions, except per share data)
Revenues	$	4,248	$	4,078	$	170		4.2
Income from operations	669		745		(76		)	(10.2	)
Net income	497		477		20			4.2
Diluted earnings per share	0.90		0.82		0.08			9.8
Other Financial Information¹
Adjusted Income from Operations	$	734	$	756	$	(22	)	(2.9	)
Adjusted Diluted Earnings Per Share ("Adjusted Diluted EPS")	1.08		1.05		0.03			2.9


¹	Adjusted Income From Operations and Adjusted Diluted EPS are not measurements of financial performance prepared in accordance with generally accepted accounting principles in the United States of America ("GAAP"). See “Non-GAAP Financial Measures” for more information and reconciliations to the most directly comparable GAAP financial measures.

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During the quarter ended September 30, 2019, revenues increased by $170 million as compared to the quarter ended September 30, 2018, representing growth of 4.2%, or 5.1% on a constant currency basis ("CC")². Revenues from customers added, including those related to acquisitions and a strategic partnership with three Finnish financial institutions to transform and operate a shared core banking platform ("Samlink"), since September 30, 2018 were $160 million.

The following charts set forth revenues and revenue growth by business segment and geography for the three months ended September 30, 2018 and 2019.

•

Revenues in our Financial Services segment remained relatively flat, increasing in our Continental Europe and North America regions primarily due to revenues from our recently completed acquisitions and Samlink, while decreasing in our United Kingdom and Rest of World regions as certain banking customers continue to transition the support of some of their legacy systems and operations to captives.

•

Revenues in our Healthcare segment in our North America region were negatively impacted by mergers within the healthcare industry, the establishment of an offshore captive by a large customer, the Customer Dispute³ and a ramp down of a customer relationship in which we were a subcontractor to a third party for the purpose of delivering healthcare-related systems implementation services to local government, partially offset by growth among our life sciences customers in this region. Revenues from our life sciences customers in our Europe and Rest of World regions increased primarily due to revenues from our recently completed acquisition of Zenith Technologies.


•	Revenue growth in our Products and Resources segment was strongest in our North America and Rest of World regions and was primarily driven by our customers' adoption and integration of digital technologies and revenues from our recently completed acquisitions.


•	Revenue growth in our Communications, Media and Technology segment was strongest in our North America region and was primarily driven by the demand from our technology customers for digital content services and solutions and revenues from our recently completed acquisitions.

During the three months ended September 30, 2019 we incurred $65 million in realignment charges that included $33 million in employee separation costs, $18 million in employee retention costs and $14 million in third party realignment costs. See Note 4 to our unaudited consolidated financial statements for additional information. We anticipate that the employee separations completed as part of our realignment program in the second and third quarters of 2019 will reduce our compensation expense by approximately $140 million on an annualized basis. We expect to incur additional realignment charges related to our previously announced retention program of approximately $30 million in the fourth quarter of 2019 and $17 million in the first half of 2020.


²	Constant currency revenue growth is not a measurement of financial performance prepared in accordance with GAAP. See “Non-GAAP Financial Measures” for more information.


³	Contractual dispute with a Healthcare customer related to a large volume-based contract further described in Note 2 to our unaudited consolidated financial statements.

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Over the next two years, we intend to implement our 2020 Fit for Growth Plan, which will involve significant investments in technology, sales and marketing, talent reskilling, acquisitions and partnerships to further sharpen our strategic positioning in key digital areas. The 2020 Fit for Growth Plan will also involve certain measures commencing in the fourth quarter of 2019 to optimize our cost structure in order to partially fund these investments and advance our growth agenda. In the fourth quarter of 2019 and in 2020, the optimization measures that are part of the 2020 Fit for Growth Plan are expected to result in total charges in the range of $150 million to $200 million, primarily related to severance and facility exit costs. The optimization measures are expected to generate an annualized savings run rate, before anticipated investments, in the range of approximately $500 million to $550 million in 2021.

Additionally, we have determined that certain content-related work is not in line with our long-term strategic vision for the Company. This work is largely focused on determining whether certain content violates client standards - and can involve objectionable materials. As part of our 2020 Fit for Growth Plan, we intend to exit this work over the course of the next year and the associated severance and facility costs are included in the expected charges for the plan. Our other content-related work will continue. In the meantime, we will comply with our contractual obligations and determine the best mutual path forward with the small number of affected clients. Additionally, our strategic decision to exit this work may negatively impact our relationship with the affected clients and the revenues from other services we provide to them. Therefore, we estimate that we may lose revenues of $240 million to $270 million on an annualized basis within our Communications, Media and Technology segment in North America. We anticipate revenues will ramp down over the next one to two years and therefore the impact on 2020 revenues may be lower than the expected annualized run rate.

Our operating margin and Adjusted Operating Margin⁴ decreased to 15.7% and 17.3%, respectively, for the quarter ended September 30, 2019 from 18.3% and 18.5%, respectively, for the quarter ended September 30, 2018. The decreases in our GAAP operating margin and Adjusted Operating Margin⁴ were due to an increase in costs related to our delivery personnel (including employees and subcontractors) outpacing revenue growth, the negative impacts of our recently completed acquisitions, contract renegotiations with recently merged Healthcare customers and the Customer Dispute, partially offset by the impact of lower incentive-based compensation accrual rates, costs savings realized as a result of the employee severance program undertaken in June 2019 and the U.S. Foreign Corrupt Practices Act ("FCPA") accrual recorded in the third quarter of 2018. Our 2019 GAAP operating margin was also negatively impacted by higher realignment charges.

In the third quarter of 2019, we returned $330 million to our stockholders through $219 million in share repurchases under our stock repurchase program and $111 million in dividend payments.

Other Matters

As previously disclosed, we accrued $117 million in the first quarter of 2019 related to the India Defined Contribution Obligation as described in Note 13 to our unaudited consolidated financial statements. We continue to anticipate that the Indian government will review the matter. As such, the ultimate amount of our obligation may be materially different from the amount accrued.

As previously disclosed, we are involved in an ongoing dispute with the Indian Income Tax Department ("ITD") described in Note 9 to our unaudited consolidated financial statements. The dispute with the ITD is currently pending and no final decision has been reached.

2019 Business Considerations

During the remainder of 2019, barring any unforeseen events, we expect the following factors to affect our business and our operating results:


•	Demand from our customers for digital services and industry-specific changes driven by evolving digital technologies;


•	Our customers' dual mandate of simultaneously achieving cost savings while investing in transformation and innovation;


•	Discretionary spending by our customers may be negatively affected by international trade policies as well as other macroeconomic factors;


•	Customer demand may be impacted by uncertainty related to the potential economic and regulatory impacts of the 2016 United Kingdom referendum to exit the European Union;


⁴	Adjusted Operating Margin is not a measurement of financial performance prepared in accordance with GAAP. See “Non-GAAP Financial Measures” for more information and reconciliations to the most directly comparable GAAP financial measures.

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•	Demand from certain banking customers may continue to be negatively affected by their ongoing efforts to optimize the cost of supporting their legacy systems and operations, including through insourcing;


•	Demand from our healthcare customers may continue to be affected by uncertainty in the regulatory environment and industry-specific trends, including industry consolidation and convergence;


•	Demand among our technology customers may be affected by uncertainty in the regulatory environment while significant merger and acquisition activity continues to impact our customers in the communications and media industry;


•	Cost optimization measures implemented as part of our 2020 Fit for Growth Plan;


•	Disruption of our operations related to our new CEO transition, including any disruption from the diversion of efforts of the executive management team and departures of senior personnel;


•	Uncertainty regarding regulatory changes, including potential regulatory changes with respect to immigration and taxes;


•	Costs related to the potential resolution of legal and regulatory matters discussed in Note 13 to our unaudited consolidated financial statements;


•	Clarification, if any, by the Indian government as to the application of the Supreme Court's ruling related to the India Defined Contribution Obligation. See Note 13 to our unaudited consolidated financial statements; and


•	Volatility in foreign currency rates.

In response to this environment, through the implementation of our 2020 Fit for Growth Plan and other initiatives, we plan to:


•	Continue to invest in our digital capabilities across industries and geographies;


•	Continue to invest in our talent base, including through local hiring and re-skilling, and new service offerings, including digital technologies and new delivery models;


•	Partner with our existing customers to garner an increased portion of our customers’ overall spend by providing innovative solutions;


•	Focus on growing our business in Europe, the Middle East, Asia Pacific and Latin America;


•	Pursue strategic acquisitions that we believe add new technologies, including digital technologies, or platforms that complement our existing services, improve our overall service delivery capabilities, or expand our geographic presence; and


•	Focus on operating discipline in order to appropriately manage our cost structure.



Business Segments

Our reportable segments are:


•	Financial Services, which consists of our banking and insurance operating segments;


•	Healthcare, which consists of our healthcare and life sciences operating segments;


•	Products and Resources, which consists of our retail and consumer goods; manufacturing, logistics, energy, and utilities; and travel and hospitality operating segments;


•	Communications, Media and Technology, which includes our communications and media operating segment and our technology operating segment.

We provide a significant volume of services to many customers in each of our business segments. A loss of a significant customer or a few significant customers in a particular segment could materially reduce revenues for that segment. However, the services we provide to our larger customers are often critical to the operations of such customers, and we believe that a termination of our services would in many instances require an extended transition period with gradually declining revenues.

In 2019, we made changes to the internal measurement of segment operating profits. See Note 15 to our unaudited consolidated financial statements for additional information relating to this change and on our business segments.

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Results of Operations

Three Months Ended September 30, 2019 Compared to Three Months Ended September 30, 2018

The following table sets forth, for the periods indicated, certain financial data for the three months ended September 30:



				% of				% of	Increase / Decrease
	2019			Revenues	2018			Revenues	$			%
	(Dollars in millions, except per share data)
Revenues	$	4,248		100.0	$	4,078		100.0	$	170		4.2
Cost of revenues⁽¹⁾	2,681			63.1	2,480			60.8	201			8.1
Selling, general and administrative expenses⁽¹⁾	771			18.1	734			18.0	37			5.0
Depreciation and amortization expense	127			3.0	119			2.9	8			6.7
Income from operations	669			15.7	745			18.3	(76		)	(10.2	)
Other income (expense), net	(11		)		(83		)		72			(86.7	)
Income before provision for income taxes	658			15.5	662			16.2	(4		)	(0.6	)
Provision for income taxes	(160		)		(185		)		25			(13.5	)
Income from equity method investments	(1		)		—				(1		)
Net income	$	497		11.7	$	477		11.7	$	20		4.2
Diluted earnings per share	$	0.90			$	0.82			$	0.08

Other Financial Information⁵
Adjusted Income from Operations and Adjusted Operating Margin	$	734		17.3	$	756		18.5	$	(22	)	(2.9	)
Adjusted Diluted EPS	$	1.08			$	1.05			$	0.03		2.9


(1)	Exclusive of depreciation and amortization expense.

Revenues - Overall

During the quarter ended September 30, 2019, revenues increased by $170 million as compared to the quarter ended September 30, 2018, representing growth of 4.2%, or 5.1% on a constant currency basis⁵. Revenues from customers added, including those related to acquisitions and Samlink, since September 30, 2018 were $160 million.

Revenues from our top customers as a percentage of total revenues were as follows:



	Three Months Ended September 30,
	2019		2018
Top five customers	7.9	%	8.7	%
Top ten customers	14.4	%	15.5	%


⁵	Adjusted Income From Operations, Adjusted Operating Margin, Adjusted Diluted EPS and constant currency revenue growth are not measurements of financial performance prepared in accordance with GAAP. See “Non-GAAP Financial Measures” for more information and reconciliations to the most directly comparable GAAP financial measures.

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Revenues - Reportable Business Segments

Revenues by reportable business segment were as follows for the three months ended September 30:



	2019		2018		Increase/ (Decrease)
	2019		2018		$			%		CC %⁶
	(Dollars in millions)
Financial Services	$	1,492	$	1,464	$	28		1.9		3.0	%
Healthcare	1,175		1,189		(14		)	(1.2	)	(0.9	)%
Products and Resources	966		863		103			11.9		13.4	%
Communications, Media and Technology	615		562		53			9.4		10.6	%
Total revenues	$	4,248	$	4,078	$	170		4.2		5.1	%

Financial Services

Revenues from our Financial Services segment grew 1.9%, or 3.0% on a constant currency basis⁶, for the three months ended September 30, 2019, as compared to the three months ended September 30, 2018. Revenues in this segment increased by $24 million from our insurance customers and $4 million among our banking customers. Revenues from customers added, including those related to acquisitions and Samlink, since September 30, 2018 were $57 million. Demand in this segment was driven by our customers' focus on cost optimization in the face of profitability pressures, their need to be compliant with significant regulatory requirements and adaptable to regulatory change, and their adoption and integration of digital technologies that are reshaping their business and operating models, including customer experience enhancement, robotic process automation and analytics and artificial intelligence. Demand from certain banking customers has been and may continue to be negatively affected as they transition the support of some of their legacy systems and operations to captives.

Healthcare

Revenues from our Healthcare segment decreased 1.2%, or 0.9% on a constant currency basis⁶, for the three months ended September 30, 2019, as compared to the three months ended September 30, 2018. Revenues in this segment increased $61 million from our life science customers compared to a decrease of $75 million among our healthcare customers. Revenues from our healthcare customers were negatively impacted by the mergers within the segment, the establishment of an offshore captive by a large customer, the Customer Dispute, and a ramp down of a customer relationship in which we were a subcontractor to a third party for the purpose of delivering healthcare-related systems implementation services to local government, partially offset by revenues from our recently completed acquisitions. Revenues from customers added since September 30, 2018 were $20 million. Demand in this segment was driven by emerging industry trends, including enhanced compliance, integrated health management, claims investigative services, as well as services that drive operational improvements in areas such as claims processing, enrollment, membership and billing, in addition to the adoption and integration of digital technologies, such as artificial intelligence, personalized care plans and predictive data analytics to improve patient outcomes. Demand from our healthcare customers may continue to be affected by uncertainty in the regulatory environment and industry-specific trends, including industry consolidation and convergence. We believe that, in the long term, the healthcare industry continues to present a significant growth opportunity due to factors that are transforming the industry, including the changing regulatory environment, increasing focus on medical costs and the consumerization of healthcare.

Products and Resources

Revenues from our Products and Resources segment grew 11.9%, or 13.4% on a constant currency basis⁶, for the three months ended September 30, 2019, as compared to the three months ended September 30, 2018. Revenue growth was strong among our retail and consumer goods customers, where revenue increased by $44 million, and our manufacturing, logistics, energy and utilities customers, where revenue increased by $44 million. Revenue from our travel and hospitality customers increased by $15 million. Revenues from customers added, including those related to acquisitions, since September 30, 2018 were $49 million. Demand in this segment was driven by our customers’ focus on improving the efficiency of their operations, the enablement and integration of mobile platforms to support sales and other omni-channel commerce initiatives, and their adoption and integration of digital technologies, such as the application of intelligent systems to manage supply chain and enhance overall customer experiences.


⁶	Constant currency revenue growth is not a measurement of financial performance prepared in accordance with GAAP. See “Non-GAAP Financial Measures” for more information.

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Communications, Media and Technology

Revenues from our Communications, Media and Technology segment grew 9.4%, or 10.6% on a constant currency basis⁷, for the three months ended September 30, 2019, as compared to the three months ended September 30, 2018. Growth was strongest among our technology customers where revenues increased $45 million while revenues from our communications and media customers increased by $8 million. Revenues from customers added, including those related to acquisitions, since September 30, 2018 were $34 million. Demand in this segment was driven by our customers’ need to manage their digital content, create differentiated user experiences, expand their range of services, including business process services, transition to agile development methodologies, enhance their network and adopt and integrate digital technologies, such as cloud enablement and interactive and connected products. In 2020, revenues within this segment will be significantly affected by our strategic decision to exit certain content-related services. Additionally, demand among our technology customers may be affected by uncertainty in the regulatory environment while significant merger and acquisition activity may impact our customers in the communications and media industry.

Revenues - Geographic Markets

Revenues by geographic market were as follows for the three months ended September 30:



	2019		2018		Increase / (Decrease)
	2019		2018		$		%	CC %⁷
	(Dollars in millions)
North America	$	3,223	$	3,107	$	116	3.7	3.7
United Kingdom	325		325		—		—	4.5
Continental Europe	430		398		32		8.0	12.3
Europe - Total	755		723		32		4.4	8.8
Rest of World	270		248		22		8.9	11.1
Total revenues	$	4,248	$	4,078	$	170	4.2	5.1

North America continues to be our largest market, representing 75.9% of total revenues for the third quarter of 2019 and 68.2% of total revenue growth from the third quarter of 2018. Revenue growth in our North America region was driven by the demand for digital content services and solutions by customers in our Communications, Media and Technology segment, the adoption and integration of digital technologies by customers in our Products and Resources segment and revenues from recently completed acquisitions, partially offset by lower revenue in our Healthcare segment, which was negatively impacted by the mergers within the segment, the establishment of an offshore captive by a large customer, the Customer Dispute and a ramp down of a customer relationship in which we were a subcontractor to a third party for the purpose of delivering healthcare-related systems implementation services to local government. Revenue growth in our Continental Europe and the United Kingdom regions includes revenues from Samlink and recently completed acquisitions. Revenue growth in our Rest of World region was driven by strength in our Products and Resources and Communications, Media and Technology segments. Revenue growth in our United Kingdom and Rest of World regions was negatively affected as certain banking customers in these regions transition the support of some of their legacy systems and operations to captives. We believe that there are opportunities for growth across all our geographic markets.

Cost of Revenues (Exclusive of Depreciation and Amortization Expense)

Our cost of revenues consists primarily of salaries, incentive-based compensation, stock-based compensation expense, employee benefits, project-related immigration and travel for technical personnel, subcontracting and equipment costs relating to revenues. Our cost of revenues increased by 8.1% during the third quarter of 2019 as compared to the third quarter of 2018, increasing as a percentage of revenues to 63.1% in the third quarter of 2019 compared to 60.8% in the third quarter of 2018. The increase in cost of revenues, as a percentage of revenues, was due primarily to an increase in costs related to our delivery personnel (including employees and subcontractors) as headcount growth outpaced revenue growth, partially offset by lower incentive-based compensation accrual rates in 2019.


⁷	Constant currency revenue growth is not a measurement of financial performance prepared in accordance with GAAP. See “Non-GAAP Financial Measures” for more information.

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Selling, General and Administrative ("SG&A") Expenses and Depreciation and Amortization Expense

Income from Operations and Operating Margin - Overall

Our operating margin and Adjusted Operating Margin⁸ decreased to 15.7% and 17.3%, respectively, for the quarter ended September 30, 2019 from 18.3% and 18.5%, respectively, for the quarter ended September 30, 2018. The decreases in our GAAP operating margin and Adjusted Operating Margin⁸ were due to an increase in costs related to our delivery personnel (including employees and subcontractors) outpacing revenue growth, the negative impacts of our recently completed acquisitions, contract renegotiations with recently merged Healthcare customers and the Customer Dispute, partially offset by the impact of lower incentive-based compensation accrual rates, costs savings realized as a result of the employee severance program undertaken in June 2019 and the FCPA accrual recorded in the third quarter of 2018. Our 2019 GAAP operating margin was also negatively impacted by higher realignment charges.

We finished the third quarter of 2019 with approximately 289,900 employees, which is an increase of approximately 15,700 as compared to September 30, 2018. Annualized turnover, including both voluntary and involuntary, was approximately 24.1% for the three months ended September 30, 2019. Attrition is weighted towards the more junior members of our staff.

Segment Operating Profit

Segment operating profits were as follows for the three months ended September 30:



	2019		Operating Margin %	2018		Operating Margin %	Increase / (Decrease)
	(Dollars in millions)
Financial Services	$	418	28.0	$	433	29.6	$	(15	)
Healthcare	312		26.6	374		31.5	(62		)
Products and Resources	274		28.4	259		30.0	15
Communications, Media and Technology	186		30.2	182		32.4	4
Total segment operating profit	1,190		28.0	1,248		30.6	(58		)
Less: unallocated costs	521			503			18
Income from operations	$	669	15.7	$	745	18.3	$	(76	)

Across all our operating segments, operating margins decreased as costs related to our delivery personnel (including employees and subcontractors) outpaced revenue growth. Additionally, operating margins in Healthcare were negatively affected by mergers among several of our healthcare customers and the Customer Dispute.

Certain SG&A expenses, the excess or shortfall of incentive compensation for commercial and delivery personnel as compared to target, costs related to our realignment program, a portion of depreciation and amortization and the impact of the settlements of our cash flow hedges are not allocated to individual segments in internal management reports used by the chief operating decision maker. Accordingly, such expenses are excluded from segment operating profit and are separately disclosed above as “unallocated costs” and adjusted against our total income from operations. The increase in unallocated costs in the third quarter of 2019 from the third quarter of 2018 is due to higher realignment charges incurred in the third quarter of 2019, partially offset by a shortfall of incentive-based compensation as compared to target in the third quarter of 2019.


⁸	Adjusted Operating Margin is not a measurement of financial performance prepared in accordance with GAAP. See “Non-GAAP Financial Measures” for more information and a reconciliation to the most directly comparable GAAP financial measure.

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Other Income (Expense), Net

Total other income (expense), net consists primarily of foreign currency exchange gains and losses, interest income and interest expense. The following table sets forth total other income (expense), net for the three months ended September 30:



	2019			2018			Increase/ Decrease
	(in millions)
Foreign currency exchange (losses)	$	(53	)	$	(125	)	$	72
Gains on foreign exchange forward contracts not designated as hedging instruments	6			3			3
Foreign currency exchange gains (losses), net	(47		)	(122		)	75
Interest income	43			47			(4		)
Interest expense	(7		)	(6		)	(1		)
Other, net	—			(2		)	2
Total other income (expense), net	$	(11	)	$	(83	)	$	72

The foreign currency exchange gains and losses were primarily attributed to the remeasurement of the Indian rupee denominated net monetary assets and liabilities in our U.S. dollar functional currency India subsidiaries and, to a lesser extent, the remeasurement of other net monetary assets and liabilities denominated in currencies other than the functional currencies of our subsidiaries. The gains and losses on our foreign exchange forward contracts not designated as hedging instruments related to the realized and unrealized gains and losses on foreign exchange forward contracts entered into primarily to offset foreign currency exposure to the Indian rupee, Euro, British pound and other non-U.S. dollar denominated net monetary assets and liabilities. As of September 30, 2019, the notional value of our undesignated hedges was $461 million. The decrease in interest income of $4 million was primarily attributable to a decrease in average invested balances in 2019.

Provision for Income Taxes

The provision for income taxes decreased to $160 million during the three months ended September 30, 2019 from $185 million during the three months ended September 30, 2018. The effective income tax rate decreased to 24.3% for the three months ended September 30, 2019 compared to 27.9% for the three months ended September 30, 2018 primarily due to a lower effective income tax rate for our India subsidiaries in 2019 driven by lower taxable foreign currency exchange gains on their statutory books as compared to 2018. The 2018 effective tax rate was additionally adversely impacted by the FCPA accrual (see Note 13 to our unaudited consolidated financial statements for additional information), which was not deductible for tax purposes.

Net Income

Net income increased to $497 million for the three months ended September 30, 2019 from $477 million for the three months ended September 30, 2018, representing 11.7% of revenues for each period.

Non-GAAP Financial Measures

Portions of our disclosure include non-GAAP financial measures. These non-GAAP financial measures are not based on any comprehensive set of accounting rules or principles and should not be considered a substitute for, or superior to, financial measures calculated in accordance with GAAP, and may be different from non-GAAP financial measures used by other companies. In addition, these non-GAAP financial measures should be read in conjunction with our financial statements prepared in accordance with GAAP. The reconciliations of our non-GAAP financial measures to the corresponding GAAP measures, set forth below, should be carefully evaluated.

Our Adjusted Operating Margin and Adjusted Income From Operations exclude unusual items and our Adjusted Diluted EPS additionally excludes net non-operating foreign currency exchange gains or losses and the tax impact of all applicable adjustments. The income tax impact of each item is calculated by applying the statutory rate and local tax regulations in the jurisdiction in which the item was incurred. Constant currency revenue growth is defined as revenues for a given period restated at the comparative period’s foreign currency exchange rates measured against the comparative period's reported revenues.

We believe providing investors with an operating view consistent with how we manage the Company provides enhanced transparency into our operating results. For our internal management reporting and budgeting purposes, we use various GAAP and non-GAAP financial measures for financial and operational decision-making, to evaluate period-to-period comparisons, to determine portions of the compensation for our executive officers and for making comparisons of our operating results to those of our competitors. Therefore, it is our belief that the use of non-GAAP financial measures excluding certain costs provides a

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meaningful supplemental measure for investors to evaluate our financial performance. We believe that the presentation of our non-GAAP financial measures (Adjusted Income from Operations, Adjusted Operating Margin, Adjusted Diluted EPS and constant currency revenue growth) along with reconciliations to the most comparable GAAP measure, as applicable, can provide useful supplemental information to our management and investors regarding financial and business trends relating to our financial condition and results of operations.

A limitation of using non-GAAP financial measures versus financial measures calculated in accordance with GAAP is that non-GAAP financial measures do not reflect all of the amounts associated with our operating results as determined in accordance with GAAP and may exclude costs that are recurring such as our net non-operating foreign currency exchange gains or losses. In addition, other companies may calculate non-GAAP financial measures differently than us, thereby limiting the usefulness of these non-GAAP financial measures as a comparative tool. We compensate for these limitations by providing specific information regarding the GAAP amounts excluded from our non-GAAP financial measures to allow investors to evaluate such non-GAAP financial measures.

The following table presents a reconciliation of each non-GAAP financial measure to the most comparable GAAP measure for the three months ended September 30:



	2019			% of Revenues	2018			% of Revenues
	(Dollars in millions, except per share amounts)
GAAP income from operations and operating margin	$	669		15.7	$	745		18.3
Realignment charges ⁽¹⁾	65			1.6	11			0.2
Adjusted Income from Operations and Adjusted Operating Margin	$	734		17.3	$	756		18.5

GAAP diluted EPS	$	0.90			$	0.82
Effect of above adjustments, pre-tax	0.12				0.02
Non-operating foreign currency exchange (gains) losses, pre-tax ⁽²⁾	0.09				0.21
Tax effect of above adjustments ⁽³⁾	(0.03		)		0.01
Effect of adjustment to the one-time income tax expense related to the Tax Reform Act ⁽⁴⁾	—				(0.01		)
Adjusted Diluted EPS	$	1.08			$	1.05


(1)	As part of the realignment program, during the three months ended September 30, 2019, we incurred employee separation costs, employee retention costs and third party realignment costs. See Note 4 to our unaudited consolidated financial statements for additional information.


(2)	Non-operating foreign currency exchange gains and losses, inclusive of gains and losses on related foreign exchange forward contracts not designated as hedging instruments for accounting purposes, are reported in "Foreign currency exchange gains (losses), net" in our unaudited consolidated statements of operations.


(3)	Presented below are the tax impacts of each of our non-GAAP adjustments to pre-tax income:



	Three Months Ended September 30,
	2019			2018
	(in millions)
Non-GAAP income tax benefit (expense) related to:
Realignment charges	$	17		$	3
Foreign currency exchange gains and losses	(2		)	(6		)

The effective tax rate related to each of our non-GAAP adjustments varies depending on the jurisdictions in which such income and expenses are generated and the statutory rates applicable in those jurisdictions.


(4)	During the three months ended September 30, 2018, we finalized our calculation of the one-time net income tax expense related to the enactment of the Tax Cuts and Jobs Act ("Tax Reform Act") and recognized a $5 million income tax benefit, which reduced our provision for income taxes.

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Nine Months Ended September 30, 2019 Compared to Nine Months Ended September 30, 2018

The following table sets forth, for the periods indicated, certain financial data for the nine months ended September 30:



				% of				% of	Increase / Decrease
	2019			Revenues	2018			Revenues	$			%
	(Dollars in millions, except per share data)
Revenues	$	12,499		100.0	$	11,996		100.0	$	503		4.2
Cost of revenues⁽¹⁾	7,885			63.1	7,298			60.8	587			8.0
Selling, general and administrative expenses⁽¹⁾	2,412			19.3	2,250			18.8	162			7.2
Depreciation and amortization expense	375			3.0	340			2.8	35			10.3
Income from operations	1,827			14.6	2,108			17.6	(281		)	(13.3	)
Other income (expense), net	90				(126		)		216			(171.4	)
Income before provision for income taxes	1,917			15.3	1,982			16.5	(65		)	(3.3	)
Provision for income taxes	(469		)		(530		)		61			(11.5	)
Income from equity method investments	(1		)		1				(2		)
Net income	$	1,447		11.6	$	1,453		12.1	$	(6	)	(0.4	)
Diluted earnings per share	$	2.57			$	2.48			$	0.09
Other Financial Information ⁽⁹⁾
Adjusted Income From Operations and Adjusted Operating Margin	$	2,060		16.5	$	2,220		18.5	$	(160	)	(7.2	)
Adjusted Diluted EPS	$	2.93			$	3.04			$	(0.11	)


(1)	Exclusive of depreciation and amortization expense.

Revenues - Overall

During the nine months ended September 30, 2019, revenues increased by $503 million as compared to the nine months ended September 30, 2018, representing growth of 4.2%, or 5.5% on a constant currency basis⁹. Revenues from customers added, including those related to acquisitions and Samlink, since September 30, 2018 were $317 million.

Revenues from our top customers as a percentage of total revenues were as follows:



	Nine Months Ended September 30,
	2019		2018
Top five customers	8.1	%	8.7	%
Top ten customers	14.8	%	15.5	%


⁹	Adjusted Income From Operations, Adjusted Operating Margin, Adjusted Diluted EPS and constant currency revenue growth are not measurements of financial performance prepared in accordance with GAAP. See “Non-GAAP Financial Measures” for more information and reconciliations to the most directly comparable GAAP financial measures.

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Revenues - Reportable Business Segments

Revenues by reportable business segment were as follows for the nine months ended September 30:



	2019		2018		Increase / (Decrease)
	2019		2018		$		%	CC %¹⁰
	(Dollars in millions)
Financial Services	$	4,401	$	4,394	$	7	0.2	1.6
Healthcare	3,474		3,466		8		0.2	0.7
Products and Resources	2,807		2,524		283		11.2	13.2
Communications, Media and Technology	1,817		1,612		205		12.7	14.6
Total revenues	$	12,499	$	11,996	$	503	4.2	5.5

Financial Services

Revenues from our Financial Services segment grew 0.2%, or 1.6% on a constant currency basis¹⁰, for the nine months ended September 30, 2019, as compared to the nine months ended September 30, 2018. Revenues in this segment increased $31 million from our insurance customers compared to a decrease of $24 million among our banking customers. Revenues from customers added, including those related to acquisitions and Samlink, since September 30, 2018 were $87 million. Demand in this segment was driven by our customers' focus on cost optimization in the face of profitability pressures, the need to be compliant with significant regulatory requirements and adaptable to regulatory change, and their adoption and integration of digital technologies that are reshaping our customers' business and operating models, including customer experience enhancement, robotic process automation and analytics and artificial intelligence. Demand from certain banking customers has been and may continue to be negatively affected as they transition the support of some of their legacy systems and operations to captives.

Healthcare

Revenues from our Healthcare segment grew 0.2%, or 0.7% on a constant currency basis¹⁰, for the nine months ended September 30, 2019, as compared to the nine months ended September 30, 2018. Revenues in this segment increased by $164 million among our life science customers compared to a decline of $156 million from our healthcare customers. Revenues from our healthcare customers were negatively impacted by the mergers within the segment, the establishment of an offshore captive by a large customer, the Customer Dispute and a ramp down of a customer relationship in which we were a subcontractor to a third party for the purpose of delivering healthcare-related systems implementation services to local government, partially offset by revenues from Bolder Healthcare Solutions ("Bolder"), which we acquired in the second quarter of 2018. Revenues from customers added since September 30, 2018 were $41 million. Demand in this segment was driven by emerging industry trends, including enhanced compliance, integrated health management, claims investigative services, as well as services that drive operational improvements in areas such as claims processing, enrollment, membership and billing, in addition to the adoption and integration of digital technologies, such as artificial intelligence, personalized care plans and predictive data analytics to improve patient outcomes. Demand from our healthcare customers may continue to be affected by uncertainty in the regulatory environment and industry-specific trends, including industry consolidation and convergence. We believe that, in the long term, the healthcare industry continues to present a significant growth opportunity due to factors that are transforming the industry, including the changing regulatory environment, increasing focus on medical costs and the consumerization of healthcare.

Products and Resources

Revenues from our Products and Resources segment grew 11.2%, or 13.2% on a constant currency basis¹⁰, for the nine months ended September 30, 2019, as compared to the nine months ended September 30, 2018. Revenue growth was strongest among our retail and consumer goods customers, where revenue increased by $153 million. Revenues from our manufacturing, logistics, energy and utilities customers increased by $89 million while revenue from our travel and hospitality customers increased by $41 million. Revenues from customers added, including those related to acquisitions, since September 30, 2018 were $106 million. Demand in this segment was driven by our customers’ focus on improving the efficiency of their operations, the enablement and integration of mobile platforms to support sales and other omni-channel commerce initiatives, and their adoption and integration of digital technologies, such as the application of intelligent systems to manage supply chain and enhance overall customer experiences.


¹⁰	Constant currency revenue growth is not a measurement of financial performance prepared in accordance with GAAP. See “Non-GAAP Financial Measures” for more information.

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Communications, Media and Technology

Revenues from our Communications, Media and Technology segment grew 12.7%, or 14.6% on a constant currency basis¹¹, for the nine months ended September 30, 2019, as compared to the nine months ended September 30, 2018. Growth was stronger among our technology customers where revenues increased $184 million as compared to an increase of $21 million for our communications and media customers. A significant portion of the revenue growth within this segment was generated by a small number of customers and there can be no guarantee that the revenue generated by these customers will continue to grow at a similar pace. Revenues from customers added, including those related to acquisitions, since September 30, 2018 were $83 million. Demand in this segment was driven by our customers’ need to manage their digital content, create differentiated user experiences, expand their range of services, including business process services, transition to agile development methodologies, enhance their network and adopt and integrate digital technologies, such as cloud enablement and interactive and connected products. In 2020, revenues within segment will be affected by our strategic decision to exit certain content-related services. Additionally, demand among our technology customers may be affected by uncertainty in the regulatory environment while significant merger and acquisition activity may impact our customers in the communications and media industry.

Revenues - Geographic Markets

Revenues by geographic market were as follows for the nine months ended September 30:



	2019		2018		Increase / (Decrease)
	2019		2018		$		%	CC %¹¹
	(Dollars in millions)
North America	$	9,485	$	9,149	$	336	3.7	3.7
United Kingdom	976		944		32		3.4	8.6
Continental Europe	1,262		1,153		109		9.5	15.4
Europe - Total	2,238		2,097		141		6.7	12.4
Rest of World	776		750		26		3.5	8.2
Total revenues	$	12,499	$	11,996	$	503	4.2	5.5

North America continues to be our largest market, representing 75.9% of total revenues for the nine months ended September 30, 2019 and 66.8% of total revenue growth from the nine months ended September 30, 2018. Revenue growth in our North America region was driven by the demand for digital content services and solutions by customers in our Communications, Media and Technology segment, the adoption and integration of digital technologies by customers in our Products and Resources segment and revenues from recently completed acquisitions, partially offset by lower revenue in our Healthcare segment, which was negatively impacted by the mergers within the segment, the establishment of an offshore captive by a large customer, the Customer Dispute, and a ramp down of a customer relationship in which we were a subcontractor to a third party for the purpose of delivering healthcare-related systems implementation services to local government. Revenue growth in our Continental Europe and the United Kingdom regions includes revenues from Samlink and recently completed acquisitions. Revenue growth in our Rest of World region was driven by strength in our Products and Resources and Healthcare segments. Revenue growth in our United Kingdom and Rest of World regions was negatively affected as certain banking customers in these regions transition the support of some of their legacy systems and operations to captives. We believe that there are opportunities for growth across all our geographic markets.

Cost of Revenues (Exclusive of Depreciation and Amortization Expense)

Our cost of revenues consists primarily of salaries, incentive-based compensation, stock-based compensation expense, employee benefits, project-related immigration and travel for technical personnel, subcontracting and equipment costs relating to revenues. Our cost of revenues increased by 8.0% during the nine months ended September 30, 2019 as compared to the nine months ended September 30, 2018, increasing as a percentage of revenues to 63.1% during the 2019 period compared to 60.8% in the 2018 period. The increase in cost of revenues, as a percentage of revenues, was due primarily to an increase in costs related to our delivery personnel (including employees and subcontractors) as headcount growth outpaced revenue growth, partially offset by lower incentive-based compensation accrual rates in 2019 and the depreciation of the Indian rupee (net of the impact of the settlement of our cash flow hedges).


¹¹	Constant currency revenue growth is not a measurement of financial performance prepared in accordance with GAAP. See “Non-GAAP Financial Measures” for more information.

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SG&A Expenses and Depreciation and Amortization

SG&A expenses consist primarily of salaries, incentive-based compensation, stock-based compensation expense, employee benefits, immigration, travel, marketing, communications, management, finance, administrative and occupancy costs. SG&A expenses increased by 7.2% during the nine months ended September 30, 2019 as compared to the nine months ended September 30, 2018, increasing as a percentage of revenues to 19.3% during the 2019 period as compared to 18.8% in the 2018 period. The increase, as a percentage of revenues, was due primarily to higher realignment charges, costs related to our recently completed acquisitions, an increase in compensation costs and the impact of bankruptcy filings by some of our Products and Resources customers, partially offset by lower incentive-based compensation accrual rates in 2019 and the depreciation of the Indian rupee (net of the impact of the settlement of our cash flow hedges). Additionally, in the first quarter of 2019 we recorded the incremental accrual related to the India Defined Contribution Obligation. In the second quarter of 2018, we recorded the initial funding of the Cognizant U.S. Foundation. Depreciation and amortization expense increased to 3.0%, as a percentage of revenues, during the 2019 period from 2.8% in the 2018 period primarily driven by the amortization of intangible assets acquired in recent business combinations.

Income from Operations and Operating Margin - Overall

Our operating margin and Adjusted Operating Margin¹²decreased to 14.6% and 16.5%, respectively, for the nine months ended September 30, 2019 from 17.6% and 18.5% for the nine months ended September 30, 2018. The decreases in our GAAP operating margin and Adjusted Operating Margin¹² were due to an increase in costs related to our delivery personnel (including employees and subcontractors) outpacing revenue growth, the negative impacts of our recently completed acquisitions, contract renegotiations with recently merged Healthcare customers, the Customer Dispute and bankruptcy filings by some of our Products and Resources customers, partially offset by the impact of lower incentive-based compensation accrual rates and the depreciation of the Indian rupee (net of the impact of the settlement of our cash flow hedges). Our 2019 GAAP operating margin was additionally negatively impacted by the incremental accrual related to the India Defined Contribution Obligation and higher realignment charges recorded in the first nine months of 2019 while our 2018 GAAP operating margin was negatively impacted by the initial funding of the Cognizant U.S. Foundation.

Excluding the impact of applicable designated cash flow hedges, the depreciation of the Indian rupee against the U.S. dollar positively impacted our operating margin by approximately 80 basis points, or 0.80 percentage points, during the nine months ended September 30, 2019. Each additional 1.0% change in exchange rate between the Indian rupee and the U.S. dollar will have the effect of moving our operating margin by approximately 18 basis points or 0.18 percentage points.

We entered into foreign exchange forward contracts to hedge certain Indian rupee denominated payments in India. These hedges are intended to mitigate the volatility of the changes in the exchange rate between the U.S. dollar and the Indian rupee. During the nine months ended September 30, 2019, the settlement of cash flow hedges had an immaterial impact on our operating margin as compared to a positive impact of approximately 53 basis points or 0.53 percentage points during the nine months ended September 30, 2018.


¹²	Adjusted Operating Margin is not a measurement of financial performance prepared in accordance with GAAP. See “Non-GAAP Financial Measures” for more information and a reconciliation to the most directly comparable GAAP financial measure.

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Segment Operating Profit

Segment operating profits were as follows for the nine months ended September 30:



	2019		Operating Margin %	2018		Operating Margin %	Increase / (Decrease)
	(Dollars in millions)
Financial Services	$	1,225	27.8	$	1,321	30.1	$	(96	)
Healthcare	963		27.7	1,063		30.7	(100		)
Products and Resources	763		27.2	765		30.3	(2		)
Communications, Media and Technology	544		29.9	516		32.0	28
Total segment operating profit	3,495		28.0	3,665		30.6	(170		)
Less: unallocated costs	1,668			1,557			111
Income from operations	$	1,827	14.6	$	2,108	17.6	$	(281	)

Certain SG&A expenses, the excess or shortfall of incentive compensation for commercial and delivery personnel as compared to target, costs related to our realignment program, a portion of depreciation and amortization and the impact of the settlements of our cash flow hedges are not allocated to individual segments in internal management reports used by the chief operating decision maker. Accordingly, such expenses are excluded from segment operating profit and are separately disclosed above as “unallocated costs” and adjusted against our total income from operations. The increase in unallocated costs for the nine months ended September 30, 2019 from the nine months ended September 30, 2018 is due to higher realignment charges incurred in the nine months ended September 30, 2019 and the India Defined Contribution Obligation recorded in the first quarter of 2019, partially offset by a shortfall of incentive-based compensation as compared to target in the nine months ended September 30, 2019 and the initial funding of the Cognizant U.S. Foundation recorded in the second quarter of 2018.

Other Income (Expense), Net



	2019			2018			Increase/ Decrease
	(in millions)
Foreign currency exchange (losses)	$	(30	)	$	(256	)	$	226
Gains on foreign exchange forward contracts not designated as hedging instruments	1			23			(22		)
Foreign currency exchange gains (losses), net	(29		)	(233		)	204
Interest income	136			128			8
Interest expense	(20		)	(19		)	(1		)
Other, net	3			(2		)	5
Total other income (expense), net	$	90		$	(126	)	$	216

The foreign currency exchange gains and losses were primarily attributed to the remeasurement of the Indian rupee denominated net monetary assets and liabilities in our U.S. dollar functional currency India subsidiaries and, to a lesser extent, the remeasurement of other net monetary assets and liabilities denominated in currencies other than the functional currencies of our subsidiaries. The gains and losses on our foreign exchange forward contracts not designated as hedging instruments related to the realized and unrealized gains and losses on foreign exchange forward contracts entered into primarily to offset foreign currency exposure to the Indian rupee, Euro, British pound and other non-U.S. dollar denominated net monetary assets and liabilities. As of September 30, 2019, the notional value of our undesignated hedges was $461 million. The increase in interest income of $8 million was primarily attributable to higher yields in 2019.

Provision for Income Taxes

The provision for income taxes decreased to $469 million during the nine months ended September 30, 2019 from $530 million during the nine months ended September 30, 2018. The effective income tax rate decreased to 24.5% for the nine months ended September 30, 2019 from 26.7% for the nine months ended September 30, 2018 primarily due to a lower effective income

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tax rate for our India subsidiaries in 2019 driven by lower taxable foreign currency exchange gains on their statutory books as compared to 2018.

Net Income

Net income decreased to $1,447 million for the nine months ended September 30, 2019 from $1,453 million for the nine months ended September 30, 2018, representing 11.6% and 12.1% of revenues, respectively.

Non-GAAP Financial Measures

The following table presents a reconciliation of each non-GAAP financial measure to the most comparable GAAP measure for the nine months ended September 30:



	2019			% of Revenues	2018			% of Revenues
	(Dollars in millions, except per share amounts)
GAAP income from operations and operating margin	$	1,827		14.6	$	2,108		17.6
Realignment charges ⁽¹⁾	116			1.0	12			0.1
Incremental accrual related to the India Defined Contribution Obligation ⁽²⁾	117			0.9	—			—
Initial funding of Cognizant U.S. Foundation ⁽³⁾	—			—	100			0.8
Adjusted Income from Operations and Adjusted Operating Margin	$	2,060		16.5	$	2,220		18.5

GAAP diluted EPS	$	2.57			$	2.48
Effect of above adjustments, pre-tax	0.41				0.20
Non-operating foreign currency exchange (gains) losses, pre-tax ⁽⁴⁾	0.06				0.39
Tax effect of above adjustments ⁽⁵⁾	(0.11		)		(0.02		)
Effect of adjustment to the one-time income tax expense related to the Tax Reform Act ⁽⁶⁾	—				(0.01		)
Adjusted Diluted EPS	$	2.93			$	3.04


(1)	As part of the realignment program, during the nine months ended September 30, 2019, we incurred Executive Transition Costs, employee separation costs, employee retention costs and third party realignment costs. See Note 4 to our unaudited consolidated financial statements for additional information.


(2)	In the first quarter of 2019, we recorded an accrual of $117 million related to the India Defined Contribution Obligation as further described in Note 13 to our unaudited consolidated financial statements.


(3)	In the second quarter of 2018, we provided $100 million of initial funding to Cognizant U.S. Foundation. This cost is reported in "Selling, general and administrative expenses" in our unaudited consolidated statement of operations.


(4)	Non-operating foreign currency exchange gains and losses, inclusive of gains and losses on related foreign exchange forward contracts not designated as hedging instruments for accounting purposes, are reported in "Foreign currency exchange gains (losses), net" in our unaudited consolidated statements of operations.


(5)	Presented below are the tax impacts of each of our non-GAAP adjustments to pre-tax income



	Nine Months Ended September 30,
	2019			2018
	(in millions)
Non-GAAP income tax benefit (expense) related to:
Realignment charges	$	30		$	3
Incremental accrual related to the India Defined Contribution Obligation	31			—
Initial funding of Cognizant U.S. Foundation	—			28
Foreign currency exchange gains and losses	(1		)	(15		)


(6)	During the nine months ended September 30, 2018, we finalized our calculation of the one-time net income tax expense related to the enactment of the Tax Reform Act and recognized a $5 million income tax benefit, which reduced our provision for income taxes.

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Liquidity and Capital Resources

Our cash generated from operations has historically been our primary source of liquidity to fund operations and investments to grow our business. In addition, as of September 30, 2019, we had cash, cash equivalents and short-term investments of $3,077 million, of which $419 million was restricted and not available for use as a result of our ongoing dispute with the ITD as described in Note 9 to our unaudited consolidated financial statements. Additionally, as of September 30, 2019, we had available capacity under our credit facilities of approximately $1,934 million.

The following table provides a summary of our cash flows for the nine months ended September 30:



	2019			2018			Increase / Decrease
	(in millions)
Net cash provided by (used in):
Operating activities	$	1,561		$	1,890		$	(329	)
Investing activities	1,963			(1,077		)	3,040
Financing activities	(2,316		)	(1,368		)	(948		)

Operating activities

The decrease in cash provided by operating activities for the nine months ended September 30, 2019 compared to the same period in 2018 was primarily due to the decrease in income from operations and an increase in cash taxes paid during the nine months ended September 30, 2019.

We monitor turnover, aging and the collection of accounts receivable by customer. Our days sales outstanding ("DSO") calculation includes receivables, net of allowance for doubtful accounts, and contract assets, reduced by the uncollected portion of our deferred revenue. Our DSO was 78 days as of September 30, 2019, 75 days as of December 31, 2018 and 76 days as of September 30, 2018.

Investing activities

Net cash provided by investing activities for the nine months ended September 30, 2019 was driven by net sales of investments partially offset by payments for acquisitions and outflows for capital expenditures. Net cash used in investing activities for the nine months ended September 30, 2018 is related to payments for acquisitions, outflows for capital expenditures and net purchases of investments.

Financing activities

The increase in cash used in financing activities for the nine months ended September 30, 2019 was primarily attributable to higher repurchases of common stock in 2019, including our $600 million accelerated stock repurchase agreement, compared to the same period in 2018. Additionally, during the nine months ended September 30, 2018 we had net repayments under the term loan and revolving credit facility.

The Credit Agreement requires interest to be paid, at our option, at either the ABR or the Eurocurrency Rate (each as defined in the Credit Agreement), plus, in each case, an Applicable Margin (as defined in the Credit Agreement). Initially, the Applicable Margin is 0.875% with respect to Eurocurrency Rate loans and 0.00% with respect to ABR loans. Subsequently, the Applicable Margin with respect to Eurocurrency Rate loans may range from 0.75% to 1.125%, depending on our public debt ratings (or, if we have not received public debt ratings, from 0.875% to 1.125%, depending on our Leverage Ratio, which is the ratio of indebtedness for borrowed money to Consolidated EBITDA, as defined in the Credit Agreement).

The Credit Agreement contains customary affirmative and negative covenants as well as a financial covenant. The financial covenant is tested at the end of each fiscal quarter and requires us to maintain a Leverage Ratio not in excess of 3.50 to 1.00, or

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for a period of up to four quarters following certain material acquisitions, 3.75 to 1.00. We were in compliance with all debt covenants and representations of the Credit Agreement as of September 30, 2019. We believe that we currently meet all conditions set forth in the Credit Agreement to borrow thereunder, and we are not aware of any conditions that would prevent us from borrowing part or all of the remaining available capacity under the revolving credit facility as of September 30, 2019 and through the date of this filing.

In September 2019, our India subsidiary entered into a one-year 13 billion Indian rupee ($184 million at the September 30, 2019 exchange rate) working capital facility, which requires us to repay any balances drawn down within 90 days from the date of disbursement. There is a 1.0% prepayment penalty applicable to payments made prior to 30 days after disbursement. This working capital facility contains affirmative and negative covenants and may be renewed in February 2020. As of September 30, 2019, there was no balance outstanding under the working capital facility.

During the nine months ended September 30, 2019, we returned $2,349 million to our stockholders through $2,006 million in share repurchases under our stock repurchase program and $343 million in dividend payments funded primarily with the proceeds from the liquidation of our available-for-sale investment portfolio and operating cash flows. We review our capital return plan on an on-going basis, considering our financial performance and liquidity position, investments required to execute our strategic plans and initiatives, acquisition opportunities, the economic outlook, regulatory changes and other relevant factors. As these factors may change over time, the actual amounts expended on stock repurchase activity, dividends, and acquisitions, if any, during any particular period cannot be predicted and may fluctuate from time to time.

Other Liquidity and Capital Resources Information

We seek to ensure that our worldwide cash is available in the locations in which it is needed. As part of our ongoing liquidity assessments, we regularly monitor the mix of our domestic and international cash flows and cash balances. As of September 30, 2019, the amount of our cash, cash equivalents and short-term investments held outside the United States was $2,834 million, of which $2,433 million was in India. As further described in Note 9 to our unaudited consolidated financial statements, certain short-term investment balances in India totaling $419 million as of September 30, 2019, were restricted in connection with our dispute with the ITD. The affected balances may continue to remain restricted and unavailable for our use while the dispute is ongoing.

We evaluate on an ongoing basis what portion of the non-U.S. cash, cash equivalents and short-term investments held outside India is needed locally to execute our strategic plans and what amount is available for repatriation back to the United States. We consider our earnings in India to be indefinitely reinvested, which is consistent with our ongoing strategy to expand our Indian operations, including through infrastructure investments. However, future events may occur, such as material changes in cash estimates, discretionary transactions, including corporate restructurings, and changes in applicable laws, that may lead us to repatriate the undistributed Indian earnings. As of September 30, 2019, the amount of unrepatriated Indian earnings was approximately $5,203 million. If all of our accumulated unrepatriated Indian earnings were to be repatriated, based on our current interpretation of India tax law, we estimate that we would incur an additional income tax expense of approximately $1,093 million. This estimate is subject to change based on tax legislation developments in India and other jurisdictions as well as judicial and interpretive developments of applicable tax laws.

We expect our operating cash flow, cash and investment balances (excluding the $419 million of India restricted assets described in Note 9 to our unaudited consolidated financial statements), together with our available capacity under our credit facilities to be sufficient to meet our operating requirements, in the United States, India and globally, for the next twelve months. Our ability to expand and grow our business in accordance with current plans, make acquisitions and form joint ventures, meet our long-term capital requirements beyond a twelve-month period and execute our capital deployment plan will depend on many factors, including the rate, if any, at which our cash flow increases, our ability and willingness to pay for acquisitions and joint ventures with capital stock and the availability of public and private debt and equity financing. We cannot be certain that additional financing, if required, will be available on terms and conditions acceptable to us, if at all.



Commitments and Contingencies

See Note 13 to our unaudited consolidated financial statements.



Off-Balance Sheet Arrangements

Other than our foreign exchange forward contracts, there were no off-balance sheet transactions, arrangements or other relationships with unconsolidated entities or other persons in the nine months ended September 30, 2019 that have, or are reasonably likely to have, a current or future effect on our financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources.

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Critical Accounting Estimates

Management’s discussion and analysis of our financial condition and results of operations is based on our unaudited consolidated financial statements that have been prepared in accordance with GAAP. The preparation of these financial statements requires management to make estimates and assumptions that affect the amounts reported for assets and liabilities, including the recoverability of tangible and intangible assets, disclosure of contingent assets and liabilities as of the date of the financial statements, and the reported amounts of revenues and expenses during the reported period. On an on-going basis, we evaluate our estimates. The most significant estimates relate to the recognition of revenue and profits, including the application of the cost to cost method of measuring progress to completion for certain fixed-price contracts, income taxes, business combinations, valuation of goodwill and other long-lived assets and contingencies. We base our estimates on historical experience, current trends and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. The actual amounts may differ from the estimates used in the preparation of the accompanying unaudited consolidated financial statements. For a discussion of our critical accounting estimates, see “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our Annual Report on Form 10-K for the year ended December 31, 2018. Our significant accounting policies are described in Note 1 to the audited consolidated financial statements included in our Annual Report on Form 10-K for the year ended December 31, 2018. There have been no material changes to the aforementioned critical accounting estimates and policies during the quarter.



Recently Adopted and New Accounting Pronouncements

See Note 1 to our unaudited consolidated financial statements.



Forward Looking Statements

The statements contained in this Quarterly Report on Form 10-Q that are not historical facts are forward-looking statements (within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act")) that involve risks and uncertainties. Such forward-looking statements may be identified by, among other things, the use of forward-looking terminology such as “believe,” “expect,” “may,” “could,” “would,” “plan,” “intend,” “estimate,” “predict,” “potential,” “continue,” “should” or “anticipate” or the negative thereof or other variations thereon or comparable terminology, or by discussions of strategy that involve risks and uncertainties. From time to time, we or our representatives have made or may make forward-looking statements, orally or in writing.

Such forward-looking statements may be included in various filings made by us with the SEC, in press releases or in oral statements made by or with the approval of one of our authorized executive officers. These forward-looking statements, such as statements regarding our anticipated future revenues or operating margins, earnings, capital expenditures, anticipated effective tax rates and tax expense, liquidity, access to capital, capital deployment plan, investment strategies, cost management, realignment program, 2020 Fit for Growth Plan, plans and objectives, including those related to our digital practice areas, investment in our business, potential acquisitions, industry trends, customer behaviors and trends, the outcome of regulatory and litigation matters, the incremental accrual related to the India Defined Contribution Obligation and other statements regarding matters that are not historical facts, are based on our current expectations, estimates and projections, management’s beliefs and certain assumptions made by management, many of which, by their nature, are inherently uncertain and beyond our control. Actual results, performance, achievements and outcomes could differ materially from the results expressed in, or anticipated or implied by, these forward-looking statements. There are a number of important factors that could cause our results to differ materially from those indicated by such forward-looking statements, including:


•	economic and political conditions globally and in particular in the markets in which our customers and operations are concentrated;


•	our ability to attract, train and retain skilled professionals, including highly skilled technical personnel to satisfy customer demand and senior management to lead our business globally;


•	challenges related to growing our business organically as well as inorganically through acquisitions, and our ability to achieve our targeted growth rates;


•	our ability to achieve our profitability and capital return goals;


•	our ability to successfully implement our 2020 Fit for Growth Plan and achieve the anticipated benefits from the plan;


•	our ability to meet specified service levels required by certain of our contracts;


•	intense and evolving competition in the rapidly changing markets we compete in;

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•	legal, reputational and financial risks if we fail to protect customer and/or Cognizant data from security breaches or cyberattacks;


•	the effectiveness of our business continuity and disaster recovery plans and the potential that our global delivery capacity could be impacted;


•	restrictions on visas, in particular in the United States, United Kingdom and European Union, or immigration more generally, which may affect our ability to compete for and provide services to our customers;


•	risks related to anti-outsourcing legislation, if adopted, and negative perceptions associated with offshore outsourcing, both of which could impair our ability to serve our customers;


•	risks related to complying with the numerous and evolving legal and regulatory requirements to which we are subject in the many jurisdictions in which we operate;


•	potential changes in tax laws, or in their interpretation or enforcement, failure by us to adapt our corporate structure and intercompany arrangements to achieve global tax efficiencies or adverse outcomes of tax audits, investigations or proceedings;


•	potential exposure to litigation and legal claims in the conduct of our business;


•	potential significant expense that would occur if we change our intent not to repatriate Indian accumulated undistributed earnings; and


•	The factors set forth in "Part I, Item 1A. Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2018.

You are advised to consult any further disclosures we make on related subjects in the reports we file with the SEC, including this report in the section titled “Part I, Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Part I, Item 1. Business” in our Annual Report on Form 10-K for the year ended December 31, 2018. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws.



Item 3. Quantitative and Qualitative Disclosures about Market Risk.

There have been no material changes in our quantitative and qualitative disclosures about market risk from those disclosed in Part II, Item 7A, Quantitative and Qualitative Disclosures about Market Risk, in our Annual Report on Form 10-K for the fiscal year ended December 31, 2018, filed with the SEC on February 19, 2019.



Item 4. Controls and Procedures.

Evaluation of Disclosure Controls and Procedures

Our management, under the supervision and with the participation of our chief executive officer and our chief financial officer, evaluated the design and operating effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of September 30, 2019. Based on this evaluation, our chief executive officer and our chief financial officer concluded that, as of September 30, 2019, our disclosure controls and procedures were effective.

Changes in Internal Control over Financial Reporting

No changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) occurred during the fiscal quarter ended September 30, 2019 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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PART II. OTHER INFORMATION



Item 1. Legal Proceedings

See Note 13 to our unaudited consolidated financial statements.



Item 1A. Risk Factors

There have been no material changes in our risk factors from those disclosed in Part I, Item 1A, Risk Factors, in our Annual Report on Form 10-K for the fiscal year ended December 31, 2018, filed with the SEC on February 19, 2019.



Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

Issuer Purchases of Equity Securities

Our stock repurchase program, as approved by our Board of Directors, allows for the repurchase of up to $5.5 billion, excluding fees and expenses, of our Class A common stock through open market purchases, including under a trading plan adopted pursuant to Rule 10b5-1 of the Exchange Act or in private transactions, including through accelerated stock repurchase ("ASR") agreements entered into with financial institutions, in accordance with applicable federal securities laws through December 31, 2020. The timing of repurchases and the exact number of shares to be purchased are determined by management, in its discretion, or pursuant to a Rule 10b5-1 trading plan, and will depend upon market conditions and other factors.

During the three months ended September 30, 2019, we repurchased $219 million of our Class A common stock under our stock repurchase program. The stock repurchase activity under our stock repurchase program during the three months ended September 30, 2019 was as follows:



Month	Total Number of Shares Purchased	Average Price Paid per Share		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs	Approximate Dollar Value of Shares that May Yet Be Purchased under the Plans or Programs (in millions)
July 1, 2019 - July 31, 2019
Open market purchases	271,282	$	64.08	271,282	$	721
August 1, 2019 - August 31, 2019
Open market purchases	2,900,000	61.22		2,900,000	543
September 1, 2019 - September 30, 2019
Open market purchases	386,876	61.76		386,876	519
Total	3,558,158	$	61.49	3,558,158

During the three months ended September 30, 2019, we also purchased shares in connection with our stock-based compensation plans, whereby shares of our common stock were tendered by employees for payment of applicable statutory tax withholdings. For the three months ended September 30, 2019, such repurchases totaled 0.4 million shares at an aggregate cost of $22 million.



Item 5. Other Information

On October 30, 2019, we committed to our 2020 Fit for Growth Plan, which will involve significant investments in technology, sales and marketing, talent reskilling, acquisitions and partnerships to further sharpen our strategic positioning in key digital areas. The 2020 Fit for Growth Plan will also involve certain measures commencing in the fourth quarter of 2019 to optimize our cost structure in order to partially fund these investments and advance our growth agenda. The plan was developed through the course of a business review initiated in May 2019 to, among other things, identify, prioritize and put into action key initiatives aimed at accelerating our revenue growth and streamlining our cost structure.

As part of the 2020 Fit for Growth Plan, we plan to eliminate approximately 10,000 to 12,000 mid-to-senior level roles, which we expect to result in a net reduction of approximately 5,000 to 7,000 employees as we will aim to reskill employees where feasible and reduce lateral hiring. Also as part of the plan, we expect to eliminate approximately 6,000 roles in connection with our decision to exit certain content-related work that is not in line with our long-term strategic vision for the Company. Beginning in the fourth quarter of 2019 and through 2020, the optimization measures that are part of the 2020 Fit for

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Growth Plan are expected to result in total pre-tax charges in the range of $150 million to $200 million, primarily related to severance ($125 million to $165 million) and facility exit costs ($25 million to $35 million). Substantially all of the pre-tax charges will result in cash expenditures in future periods. We expect the optimization measures of the plan to be substantially completed by the end of 2020 and to generate an annualized savings run rate, before anticipated investments, in the range of $500 million to $550 million in 2021.

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Item 6. Exhibit Index

EXHIBIT INDEX

Incorporated by Reference

Number

Exhibit Description

Form

File No.

Exhibit

Date

Filed or Furnished Herewith

3.1

Restated Certificate of Incorporation, dated June 5, 2018

8-K

000-24429

3.1

6/7/2018

3.2

Amended and Restated Bylaws, as adopted on September 14, 2018

8-K

000-24429

3.1

9/20/2018

31.1

Certification of principal executive officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

Filed

31.2

Certification of principal financial officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

Filed

32.1

Certification of principal executive officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. 1350

Furnished

32.2

Certification of principal financial officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. 1350

Furnished

101.INS

Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.

Filed

101.SCH

Inline XBRL Taxonomy Extension Schema Document

Filed

101.CAL

Inline XBRL Taxonomy Extension Calculation Linkbase Document

Filed

101.DEF

Inline XBRL Taxonomy Extension Definition Linkbase Document

Filed

101.LAB

Inline XBRL Taxonomy Extension Label Linkbase Document

Filed

101.PRE

Inline XBRL Taxonomy Extension Presentation Linkbase Document

Filed

104

Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

Filed

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.



		Cognizant Technology Solutions Corporation

Date:	October 31, 2019		By:	/s/ BRIAN HUMPHRIES
				Brian Humphries,
				Chief Executive Officer
				(Principal Executive Officer)




Date:	October 31, 2019	By:	/s/ KAREN MCLOUGHLIN
			Karen McLoughlin,
			Chief Financial Officer
			(Principal Financial Officer)