Crexendo, Inc. - Quarter Report: 2018 September (Form 10-Q)
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
———————
FORM 10-Q
———————
(Mark
One)
☑ QUARTERLY REPORT
PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF
1934
For the quarterly period ended September 30,
2018
OR
☐ TRANSITION REPORT
PURSUANT TO SECTION 13 or 15(d) OF THE SECURITIES EXCHANGE ACT OF
1934.
For the transition period from ________ to ________.
Commission file number 001-32277
———————
Crexendo, Inc.
(Exact name of registrant as specified in its charter)
———————
Nevada
|
87-0591719
|
(State or other jurisdiction of
|
(I.R.S. Employer Identification No.)
|
incorporation or organization)
|
|
|
|
1615 South 52nd
Street, Tempe, AZ
|
85281
|
(Address of Principal Executive Offices)
|
(Zip Code)
|
(602) 714-8500
(Registrant’s telephone number, including area
code)
(Former name, former address and former fiscal year, if
changed since last report)
Indicate by check mark whether the registrant (1)
has filed all reports required to be filed by Section 13 or
15(d) of the Securities Exchange Act of 1934 during the preceding
12 months (or for such shorter period that the registrant was
required to file such reports) and (2) has been subject to such
filing requirements for the past 90 days.
Yes ☑ No ☐
Indicate by check mark whether the registrant has
submitted electronically and posted on its corporate web site, if
any, every Interactive Data File required to be submitted and
posted pursuant to Rule 405 of Regulation S-T
(§232.405 of this chapter) during the preceding 12 months (or
for such shorter period that the registrant was required to submit
and post such files). Yes ☑ No ☐
Indicate
by check mark whether the registrant is a large accelerated filer,
an accelerated filer, a non-accelerated filer, a smaller reporting
company, or an emerging growth company. See the definitions of
“large accelerated filer,” “accelerated
filer”, “smaller reporting company” and
“emerging growth company” in Rule 12b-2 of the Exchange
Act. (check one).
Large accelerated filer
|
☐
|
|
|
Accelerated filer
|
☐
|
|
Non-accelerated filer
|
☐
|
|
(Do not check if a smaller reporting company)
|
Smaller reporting company
|
☑
|
|
|
|
|
|
Emerging growth company
|
☐
|
|
If an
emerging growth company, indicate by check mark if the registrant
has elected not to use the extended transition period for complying
with any new or revised financial accounting standards provided
pursuant to Section 13(a) of the Exchange Act.
☐
Indicate by check
mark whether the registrant is a shell company (as defined in
Rule 12b-2 of the Exchange Act).
Yes ☐ No ☑.
The
number of shares outstanding of the registrant’s common stock
as of October 31, 2018 was 14,394,113.
INDEX
PART I – FINANCIAL INFORMATION
|
|
|
|
Item 1. Financial
Statements
|
3
|
Item 2. Management's
Discussion and Analysis of Financial Condition and Results of
Operations
|
27
|
|
|
Item 3. Quantitative
and Qualitative Disclosures about Market Risk
|
40
|
Item 4. Controls and
Procedures
|
40
|
PART II – OTHER INFORMATION
|
|
Item 1. Legal
Proceedings
|
41
|
Item 1A. Risk Factors
|
41
|
Item 2. Unregistered
Sales of Equity Securities and Use of Proceeds
|
41
|
Item
6. Exhibits
|
41
|
Signatures
|
42
|
2
PART I - FINANCIAL INFORMATION
Item
1.
Financial
Statements.
CREXENDO, INC. AND SUBSIDIARIES
Condensed Consolidated Balance Sheets
(Unaudited, in thousands, except par value and share
data)
|
September 30,
2018
|
December 31,
2017
|
Assets
|
|
|
Current
assets:
|
|
|
Cash
and cash equivalents
|
$1,796
|
$1,282
|
Restricted
cash
|
100
|
100
|
Trade
receivables, net of allowance for doubtful accounts of
$7
|
|
|
as
of September 30, 2018 and $19 as of December 31, 2017
|
363
|
372
|
Contract
assets
|
9
|
3
|
Inventories
|
293
|
131
|
Equipment
financing receivables
|
70
|
116
|
Contract
costs
|
374
|
379
|
Prepaid
expenses
|
253
|
251
|
Income
tax receivable
|
2
|
-
|
Other
current assets
|
-
|
10
|
Total
current assets
|
3,260
|
2,644
|
|
|
|
Long-term
trade receivables, net of allowance for doubtful
accounts
|
|
|
of
$9 as of September 30, 2018 and $10 as of December 31,
2017
|
29
|
31
|
Long-term
equipment financing receivables, net
|
128
|
58
|
Property
and equipment, net
|
132
|
8
|
Intangible
assets, net
|
185
|
239
|
Goodwill
|
272
|
272
|
Contract
costs, net of current portion
|
351
|
364
|
Other
long-term assets
|
107
|
121
|
Total
assets
|
$4,464
|
$3,737
|
|
|
|
Liabilities and Stockholders' Equity
|
|
|
Current
liabilities:
|
|
|
Accounts
payable
|
$77
|
$79
|
Accrued
expenses
|
1,254
|
961
|
Capital
lease obligations
|
27
|
-
|
Notes
payable
|
74
|
69
|
Contract
liabilities
|
585
|
614
|
Total
current liabilities
|
2,017
|
1,723
|
|
|
|
Contract
liabilities, net of current portion
|
410
|
374
|
Capital
lease obligations, net of current portion
|
123
|
-
|
Notes
payable, net of current portion
|
-
|
10
|
Total
liabilities
|
2,550
|
2,107
|
|
|
|
Stockholders'
equity:
|
|
|
Preferred
stock, par value $0.001 per share - authorized 5,000,000 shares;
none issued
|
—
|
—
|
Common
stock, par value $0.001 per share - authorized 25,000,000 shares,
14,394,113
|
|
|
shares
issued and outstanding as of September 30, 2018 and 14,287,556
shares issued and
|
|
|
outstanding
as of December 31, 2017
|
14
|
14
|
Additional
paid-in capital
|
61,059
|
60,560
|
Accumulated
deficit
|
( 59,159)
|
( 58,944)
|
Total
stockholders' equity
|
1,914
|
1,630
|
|
|
|
Total
Liabilities and Stockholders' Equity
|
$4,464
|
$3,737
|
The accompanying notes are an integral part of the condensed
consolidated financial statements.
3
CREXENDO, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Operations
(Unaudited, in thousands, except per share and share
data)
|
Three Months Ended
September 30,
|
Nine Months Ended
September 30,
|
||
|
2018
|
2017
|
2018
|
2017
|
Service
revenue
|
$2,712
|
$2,259
|
$7,694
|
$6,407
|
Product
revenue
|
314
|
385
|
1,117
|
967
|
Total
revenue
|
3,026
|
2,644
|
8,811
|
7,374
|
|
|
|
|
|
Operating
expenses:
|
|
|
|
|
Cost
of service revenue
|
833
|
664
|
2,293
|
1,962
|
Cost
of product revenue
|
161
|
151
|
549
|
383
|
Selling
and marketing
|
910
|
735
|
2,506
|
2,081
|
General
and administrative
|
1,101
|
954
|
3,080
|
3,134
|
Research
and development
|
214
|
194
|
589
|
569
|
Total
operating expenses
|
3,219
|
2,698
|
9,017
|
8,129
|
|
|
|
|
|
Loss
from operations
|
( 193)
|
( 54)
|
( 206)
|
( 755)
|
|
|
|
|
|
Other
income/(expense):
|
|
|
|
|
Interest
income
|
1
|
3
|
5
|
8
|
Interest
expense
|
( 5)
|
(135)
|
( 8)
|
(205)
|
Other
income, net
|
6
|
4
|
9
|
7
|
Total
other income/(expense), net
|
2
|
( 128)
|
6
|
( 190)
|
|
|
|
|
|
Loss
before income tax
|
( 191)
|
( 182)
|
( 200)
|
( 945)
|
|
|
|
|
|
Income
tax provision
|
( 8)
|
( 8)
|
( 15)
|
( 16)
|
|
|
|
|
|
Net
loss
|
$(199)
|
$(190)
|
$(215)
|
$(961)
|
|
|
|
|
|
Net
loss per common share:
|
|
|
|
|
Basic
|
$(0.01)
|
$(0.01)
|
$(0.02)
|
$(0.07)
|
Diluted
|
$(0.01)
|
$(0.01)
|
$(0.02)
|
$(0.07)
|
|
|
|
|
|
Weighted-average
common shares outstanding:
|
|
|
|
|
Basic
|
14,346,092
|
13,951,480
|
14,311,190
|
13,824,307
|
Diluted
|
14,346,092
|
13,951,480
|
14,311,190
|
13,824,307
|
The accompanying notes are an integral part of the condensed
consolidated financial statements.
4
CREXENDO, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Stockholders'
Equity
Nine Months Ended September 30, 2018
(Unaudited, in thousands, except share data)
|
|
Additional
|
|
Total
|
|
|
Common Stock
|
Paid-in
|
Accumulated
|
Stockholders'
|
|
|
Shares
|
Amount
|
Capital
|
Deficit
|
Equity
|
Balance, January 1, 2018
|
14,287,556
|
$14
|
$60,560
|
$(58,944)
|
$1,630
|
Share-based
compensation
|
-
|
-
|
344
|
-
|
344
|
Issuance
of common stock for exercise of stock options
|
106,557
|
-
|
155
|
-
|
155
|
Net
loss
|
-
|
-
|
-
|
(215)
|
(215)
|
Balance, September 30, 2018
|
14,394,113
|
$14
|
$61,059
|
$(59,159)
|
$1,914
|
The accompanying notes are an integral part of the condensed
consolidated financial statements.
5
CREXENDO, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Cash Flows
(Unaudited, in thousands)
|
Nine Months Ended
September 30,
|
|
|
2018
|
2017
|
CASH
FLOWS FROM OPERATING ACTIVITIES
|
|
|
Net
loss
|
$(215)
|
$(961)
|
Adjustments
to reconcile net loss to net cash used for operating
activities:
|
|
|
Amortization
of prepaid rent
|
-
|
54
|
Depreciation
and amortization
|
66
|
81
|
Non-cash
interest expense
|
-
|
198
|
Share-based
compensation
|
344
|
481
|
Amortization
of deferred gain
|
-
|
(16)
|
Changes
in assets and liabilities:
|
|
|
Trade
receivables
|
11
|
(30)
|
Contract
assets
|
(6)
|
(1)
|
Equipment
financing receivables
|
(24)
|
93
|
Inventories
|
(162)
|
17
|
Contract
costs
|
18
|
1
|
Prepaid
expenses
|
(2)
|
191
|
Income
tax payable
|
(2)
|
4
|
Other
assets
|
24
|
14
|
Accounts
payable and accrued expenses
|
291
|
(114)
|
Contract
liabilities
|
7
|
165
|
Net
cash provided by operating activities
|
350
|
177
|
|
|
|
CASH
FLOWS FROM INVESTING ACTIVITIES
|
|
|
Purchase
of property and equipment
|
(136)
|
-
|
Sale
of long-term investment
|
-
|
252
|
Net
cash provided by/(used for) investing activities
|
(136)
|
252
|
|
|
|
CASH
FLOWS FROM FINANCING ACTIVITIES
|
|
|
Proceeds
from capital lease obligations
|
154
|
-
|
Repayments
made on capital lease obligations
|
( 4)
|
-
|
Proceeds
from notes payable
|
113
|
111
|
Repayments
made on notes payable
|
( 118)
|
(1,092)
|
Proceeds
from exercise of options
|
155
|
1,140
|
Net
cash provided by financing activities
|
300
|
159
|
|
|
|
NET
INCREASE IN CASH, CASH EQUIVALENTS, AND RESTRICTED
CASH
|
514
|
588
|
|
|
|
CASH,
CASH EQUIVALENTS, AND RESTRICTED CASH AT THE BEGINNING OF THE
PERIOD
|
1,382
|
719
|
|
|
|
CASH,
CASH EQUIVALENTS, AND RESTRICTED CASH AT THE END OF THE
PERIOD
|
$1,896
|
$1,307
|
|
|
|
Supplemental
disclosure of cash flow information:
|
|
|
Cash
used during the period for:
|
|
|
Income
taxes, net
|
$(17)
|
$(12)
|
Supplemental
disclosure of non-cash investing and financing
information:
|
|
|
Issuance
of common stock for prepayment of interest on related-party note
payable
|
-
|
109
|
Prepaid
assets financed through notes payable
|
122
|
111
|
Property
and equipment financed through capital lease
obligations
|
129
|
-
|
The accompanying notes are an integral part of the condensed
consolidated financial statements.
6
CREXENDO, INC. AND SUBSIDIARIES
Notes to Condensed Consolidated Financial Statements
(unaudited)
1.
Significant Accounting Policies
Description of Business
- Crexendo, Inc. is
incorporated in the state of Nevada. As used hereafter in the notes
to condensed consolidated financial statements, we refer to
Crexendo, Inc. and its wholly owned subsidiaries, as
“we,” “us,” or “our Company.”
Crexendo is a next-generation CLEC and an award-winning leader and
provider of unified communications cloud telecom services,
broadband Internet services, and other cloud business services that
are designed to provide enterprise-class cloud services to any size
business at affordable monthly rates. The Company has two operating
segments, which consist of Cloud Telecommunications and Web
Services.
Basis of Presentation
– The condensed
consolidated financial statements include the accounts and
operations of Crexendo, Inc. and its wholly owned subsidiaries,
which include Crexendo Business Solutions, Inc. and Crexendo
International, Inc. All intercompany account balances and
transactions have been eliminated in consolidation. The condensed
consolidated financial statements have been prepared in accordance
with U.S. generally accepted accounting principles (“US
GAAP”) and pursuant to the rules and regulations of the
Securities and Exchange Commission (“SEC”). These
condensed consolidated financial statements reflect the results of
operations, financial position, changes in stockholders’
equity, and cash flows of our Company.
Certain
prior year amounts have been reclassified for consistency with the
current period presentation. These reclassifications had no effect
on the reported results of operations.
Cash and Cash
Equivalents - We consider all highly liquid,
short-term investments with maturities of three months or less at
the time of purchase to be cash equivalents. As of September 30,
2018 and December 31, 2017, we had cash and cash equivalents in
financial institutions in excess of federally insured limits in the
amount of $1,546,000 and $1,032,000,
respectively.
Restricted Cash
– We classified $100,000 and
$100,000 as restricted cash as of September 30, 2018 and December
31, 2017, respectively. Cash is restricted for compensating balance
requirements on purchasing card agreements. As of September 30,
2018 and December 31, 2017, we had restricted cash in financial
institutions in excess of federally insured limits in the amount of
$100,000 and $100,000, respectively.
The
following table provides a reconciliation of cash and cash
equivalents and restricted cash reported on the balance sheet to
the cash, cash equivalents, and restricted cash shown in the
condensed consolidated statement of cash flows (in
thousands):
|
September 30,
|
December 31,
|
|
2018
|
2017
|
Cash
and cash equivalents
|
$1,796,000
|
$1,282,000
|
Restricted
cash
|
100,000
|
100,000
|
Total
cash, cash equivalents, and restricted cash shown in the
condensed
|
|
|
consolidated statement of cash flows
|
$1,896,000
|
$1,382,000
|
Trade Receivables
– Trade receivables from our
cloud telecommunications and web services segments are recorded at
invoiced amounts. We have historically offered to our web site
development software customers the option to finance, typically
through twenty-four and thirty-six month extended payment term
agreements (“EPTAs”). EPTAs are reflected as short-term
and long-term trade receivables, as applicable, as we have the
intent and ability to hold the receivables for the foreseeable
future, until maturity or payoff. EPTAs are recorded on a
nonaccrual cash basis beginning on the contract
date.
Allowance for Doubtful
Accounts –The allowance
represents estimated losses resulting from customers’ failure
to make required payments. The allowance estimate is based on
historical collection experience, specific identification of
probable bad debts based on collection efforts, aging of trade
receivables, customer payment history, and other known factors,
including current economic conditions. We believe that the
allowance for doubtful accounts is adequate based on our assessment
to date, however, actual collection results may differ materially
from our expectations.
Contract Assets
– Contract assets primarily
relate to the Company’s rights to consideration for work
completed but not billed as of the reporting date. The contract
assets are transferred to receivables when the rights become
unconditional.
7
Contract Costs -
Contract costs primarily relate to
incremental commission costs paid to sales representatives and
sales leadership as a result of obtaining telecommunications
contracts which are recoverable. The Company capitalized contract
costs in the amount of $725,000 and $743,000 at September 30, 2018
and December 31, 2017, respectively. Capitalized commission costs
are amortized based on the transfer of goods or services to which
the assets relate which typically range from thirty-six to sixty
months, and are included in selling and marketing expenses. During
the three months ended September 30, 2018 and 2017, the Company
amortized $125,000 and $105,000, respectively, and there was no
impairment loss in relation to the costs capitalized. During the
nine months ended September 30, 2018 and 2017, the Company
amortized $352,000 and $303,000, respectively, and there was no
impairment loss in relation to the costs
capitalized.
Inventory – Finished goods telecommunications
equipment inventory is stated at the lower of cost or net
realizable value (first-in, first-out method). In accordance with
applicable accounting guidance, we regularly evaluate whether
inventory is stated at the lower of cost or net realizable value.
If net realizable value is less than cost, the write-down is
recognized as a loss in earnings in the period in which the excess
occurs.
Property and Equipment
- Depreciation and amortization
expense is computed using the straight-line method in amounts
sufficient to allocate the cost of depreciable assets over their
estimated useful lives ranging from two to five years. The cost of
leasehold improvements is amortized using the straight-line method
over the shorter of the estimated useful life of the asset or the
term of the related lease. Depreciation expense is included in
general and administrative expenses and totaled $8,000 and $2,000
for the three months ended September 30, 2018 and 2017,
respectively and $12,000 and $8,000 for the nine months ended
September 30, 2018 and 2017, respectively. Depreciable lives by
asset group are as follows:
Computer and office equipment
|
2 to 5 years
|
Computer software
|
3 years
|
Furniture and fixtures
|
4 years
|
Leasehold improvements
|
2 to 5 years
|
Maintenance
and repairs are expensed as incurred. The cost and accumulated
depreciation of property and equipment sold or otherwise retired
are removed from the accounts and any related gain or loss on
disposition is reflected in the statement of
operations.
Goodwill – Goodwill is tested for impairment using a
fair-value-based approach on an annual basis (December 31) and
between annual tests if indicators of potential impairment
exist.
Intangible Assets
- Our intangible assets consist
primarily of customer relationships and developed technology. The
intangible assets are amortized following the patterns in which the
economic benefits are consumed. We periodically review the
estimated useful lives of our intangible assets and review these
assets for impairment whenever events or changes in circumstances
indicate that the carrying value of the assets may not be
recoverable. The determination of impairment is based on estimates
of future undiscounted cash flows. If an intangible asset is
considered to be impaired, the amount of the impairment will be
equal to the excess of the carrying value over the fair value of
the asset.
Contract Liabilities
– Our contract liabilities
consist primarily of advance consideration received from customers
for telecommunications contracts. The product and monthly service
revenue is recognized on completion of the implementation and the
remaining activation fees are reclassified as deferred
revenue.
Use of Estimates -
In preparing the condensed
consolidated financial statements, management makes assumptions,
estimates and judgments that affect the reported amounts of assets
and liabilities and disclosure of contingent assets and liabilities
at the dates of the condensed consolidated financial statements and
the reported amounts of net sales and expenses during the reported
periods. Specific estimates and judgments include
valuation of goodwill and intangible assets in connection with
business acquisitions, allowances for doubtful accounts,
uncertainties related to certain income tax benefits, valuation of
deferred income tax assets, valuations of share-based payments and
recoverability of long-lived assets. Management’s
estimates are based on historical experience and on our
expectations that are believed to be reasonable. The
combination of these factors forms the basis for making judgments
about the carrying values of assets and liabilities that are not
readily apparent from other sources. Actual results may
differ from our current estimates and those differences may be
material.
8
Product and Service Revenue
Recognition - Revenue is
recognized upon transfer of control of promised products or
services to customers in an amount that reflects the consideration
we expect to receive in exchange for those products or services and
excludes any amounts collected on behalf of third parties. We enter
into contracts that can include various combinations of products
and services, which are generally capable of being distinct and
accounted for as separate performance obligations. We recognize
revenue for delivered elements only when we determine there are no
uncertainties regarding customer acceptance. Changes in the
allocation of the sales price between delivered and undelivered
elements can impact the timing of revenue recognized but does not
change the total revenue recognized on any agreement. Revenue is
recognized net of any taxes collected from customers, which are
subsequently remitted to governmental authorities. For more
detailed information about revenue, see Note 3.
Cost of Service Revenue
– Cost of service includes Cloud
Telecommunications and Web Services cost of service revenue. Cloud
Telecommunications cost of service revenue primarily consists of
fees we pay to third-party telecommunications and broadband
Internet providers, costs of other third party services we resell,
personnel and travel expenses related to system implementation, and
customer service. Web Services cost of service revenue consists
primarily of customer service costs and outsourcing fees related to
fulfillment of our professional web management
services.
Cost of Product Revenue
– Cost of product revenue
primarily consists of the costs associated with the purchase of
desktop devices and other third party equipment we purchase for
resale.
Research and Development
- Research and development costs are
expensed as incurred. Costs related to internally developed
software are expensed as research and development expense until
technological feasibility has been achieved, after which the costs
are capitalized.
Fair Value Measurements
- The fair value of our financial
assets and liabilities was determined based on three levels of
inputs, of which the first two are considered observable and the
last unobservable, that may be used to measure fair value which are
the following:
Level 1 — Unadjusted quoted prices that are
available in active markets for the identical assets or liabilities
at the measurement date.
Level 2 — Other observable inputs available at the
measurement date, other than quoted prices included in Level 1,
either directly or indirectly, including:
●
Quoted
prices for similar assets or liabilities in active
markets;
●
Quoted
prices for identical or similar assets in non-active
markets;
●
Inputs
other than quoted prices that are observable for the asset or
liability; and
●
Inputs
that are derived principally from or corroborated by other
observable market data.
Level 3 — Unobservable inputs that cannot be
corroborated by observable market data and reflect the use of
significant management judgment. These values are generally
determined using pricing models for which the assumptions utilize
management’s estimates of market participant
assumptions.
Lease Obligations -
At the inception of each lease, we
evaluate the lease terms to determine whether the lease will be
accounted for as an operating or capital lease. A lease that
transfers substantially all of the benefits and risks incidental to
ownership of property is accounted for as a capital lease. At the
inception of a capital lease, an asset and payment obligation is
recorded at an amount equal to the lesser of the present value of
the minimum lease payments and the property’s fair market
value. Capital lease obligations are classified as either short or
long-term based on the due dates of future minimum lease payments,
net of interest. All other leases are accounted for as operating
leases and the related lease payments are charged to expenses as
incurred.
Notes Payable
– We record notes payable net of
any discounts or premiums. Discounts and premiums are amortized as
interest expense or income over the life of the note in such a way
as to result in a constant rate of interest when applied to the
amount outstanding at the beginning of any given
period.
9
Income Taxes -
We recognize a liability or asset for
the deferred tax consequences of all temporary differences between
the tax basis of assets and liabilities and their reported amounts
in the condensed consolidated financial statements that will result
in taxable or deductible amounts in future years when the reported
amounts of the assets and liabilities are recovered or settled.
Accruals for uncertain tax positions are provided for in accordance
with accounting guidance. Accordingly, we may recognize the tax
benefits from an uncertain tax position only if it is
more-likely-than-not that the tax position will be sustained on
examination by the taxing authorities, based on the technical
merits of the position. The tax benefits recognized in the
financial statements from such a position should be measured based
on the largest benefit that has a greater than 50% likelihood of
being realized upon ultimate settlement. Accounting guidance is
also provided on de-recognition of income tax assets and
liabilities, classification of current and deferred income tax
assets and liabilities, accounting for interest and penalties
associated with tax positions, and income tax disclosures. Judgment
is required in assessing the future tax consequences of events that
have been recognized in the financial statements or tax returns.
Variations in the actual outcome of these future tax consequences
could materially impact our financial position, results of
operations, and cash flows. In assessing the need for a valuation
allowance, we evaluate all significant available positive and
negative evidence, including historical operating results,
estimates of future taxable income and the existence of prudent and
feasible tax planning strategies. We have placed a full valuation
allowance on net deferred tax assets.
Interest
and penalties associated with income taxes are classified as income
tax expense in the condensed consolidated statements of
operations.
Stock-Based Compensation
- For equity-classified awards, compensation expense
is recognized over the requisite service period based on the
computed fair value on the grant date of the
award. Equity classified awards include the issuance of
stock options.
Comprehensive
Income/(Loss) – There
were no other components of comprehensive income/(loss) other than
net income/(loss) for the three and nine months ended September 30,
2018 and 2017.
Operating Segments
- Accounting guidance establishes
standards for the way public business enterprises are to report
information about operating segments in annual financial statements
and requires enterprises to report selected information about
operating segments in financial reports issued to stockholders. The
Company has two operating segments, which consist of Cloud
Telecommunications and Web Services. Research and development
expenses are allocated to Cloud Telecommunications and Web Services
segments based on the level of effort, measured primarily by wages
and benefits attributed to our engineering department.
Indirect sales and marketing expenses are allocated to the Cloud
Telecommunications and Web Services segments based on level of
effort, measured by month-to-date contract bookings. General
and administrative expenses are allocated to both segments based on
revenue recognized for each segment. Accounting guidance also
establishes standards for related disclosure about products and
services, geographic areas and major customers. We generate over
90% of our total revenue from customers within North America
(United States and Canada) and less than 10% of our total revenues
from customers in other parts of the world.
Significant Customers
– No customer accounted for 10%
or more of our total revenue for the three and nine months ended
September 30, 2018 and 2017. No customer accounted for 10% or more
of our total trade accounts receivable as of September 30, 2018 and
one Cloud Telecommunications services customer accounted for 10% of
total trade accounts receivable as of September 30,
2017.
Recently
Adopted Accounting Pronouncements - In July 2015, the Financial Accounting Standards
Board issued ASU 2015-11, Inventory, which will require an entity to measure in scope
inventory at the lower of cost and net realizable value. Net
realizable value is the estimated selling prices in the ordinary
course of business, less reasonably predictable costs of
completion, disposal, and transportation. Subsequent measurement is
unchanged for inventory measured using LIFO or the retail inventory
method. The amendments do not apply to inventory that is measured
using last-in, first-out (LIFO) or the retail inventory method. The
amendments apply to all other inventory, which includes inventory
that is measured using first-in, first-out (FIFO) or average cost.
We adopted this guidance effective January 1, 2017. The adoption of
this guidance did not have an impact on our condensed consolidated
financial statements.
10
In January 2017, the FASB issued ASU
2017-01, Business Combinations (Topic
805) Clarifying the Definition of a Business, that provides guidance to assist entities with
evaluating when a set of transferred assets and activities (set) is
a business. Under the new guidance, an entity first determines
whether substantially all of the fair value of the gross assets
acquired is concentrated in a single identifiable asset or a group
of similar identifiable assets. If this threshold is met, the set
is not a business. If it’s not met, the entity then evaluates
whether the set meets the requirement that a business include, at a
minimum, an input and a substantive process that together
significantly contribute to the ability to create outputs. Under
today’s guidance, it doesn’t matter whether all the
value relates primarily to one asset. Under ASU 2017-01, a set is
not a business when substantially all of the fair value of the
gross assets acquired is concentrated in a single identifiable
asset or a group of similar identifiable assets. The ASU includes
guidance on which types of assets can and cannot be combined into a
single identifiable asset or a group of similar identifiable assets
for the purpose of applying the threshold. The ASU is effective for
fiscal years beginning after December 15, 2017, and interim periods
within those years. We adopted this guidance effective January 1,
2018. The adoption of this guidance did not have an impact on our
condensed consolidated financial statements.
In November 2016, the FASB issued ASU
2016-18, Statement of Cash Flows (Topic
230): Restricted Cash, which
requires that a statement of cash flows explain the change during
the period in the total of cash, cash equivalents, and amounts
generally described as restricted cash or restricted cash
equivalents. As a result, amounts generally described as restricted
cash and restricted cash equivalents should be included with cash
and cash equivalents when reconciling the beginning-of-period and
end-of-period total amounts shown on the statement of cash flows.
We adopted the new accounting standards effective January 1, 2018.
Amounts generally described as restricted cash are now presented
with cash and cash equivalents when reconciling the
beginning-of-period and end-of-period total amounts shown on the
statement of cash flows. As a result of adoption, there was no
impact to cash flows from operating, investing or financing
activities for the nine months ended September 30, 2018 and 2017. A
reconciliation of cash and cash equivalents and restricted cash
presented on the balance sheet to the totals presented in the
statement of cash flows as cash, cash equivalents, and restricted
cash has been added to the footnote disclosures, see Note
1.
In August 2016, the FASB issued ASU No.
2016-15, Statement of Cash Flows (Topic
230): Classification of Certain
Cash Receipts and Cash Payments, which amends ASC 230, to clarify guidance on
the classification of certain cash receipts and payments in the
statement of cash flows. The changes to the classification of how
certain cash receipts and payments are presented within the
statement of cash flows had no impact on our condensed consolidated
financial statements.
The
adoption of these new ASUs required us to restate the previously
reported cash and cash equivalent amounts reported in prior periods
to include restricted cash, see Note 2-Changes in Accounting
Principles.
In June 2014, the FASB issued ASU 2014-12,
Compensation
– Stock Compensation,
which requires that a performance target that affects vesting and
could be achieved after the requisite service period be treated as
a performance condition. A reporting entity should apply existing
guidance in ASC 718, Compensation-Stock Compensation, as it relates
to such awards. ASU 2014-12 is effective for us in our first
quarter of fiscal 2017 with early adoption permitted using either
of two methods: (i) prospective to all awards granted or modified
after the effective date; or (ii) retrospective to all awards with
performance targets that are outstanding as of the beginning of the
earliest annual period presented in the financial statements and to
all new or modified awards thereafter, with the cumulative effect
of applying ASU 2014-12 as an adjustment to the opening retained
earnings balance as of the beginning of the earliest annual period
presented in the financial statements. The Company adopted ASU
2014-12 effective January 1, 2017. The adoption of this ASU did not
impact our condensed consolidated financial statements, as there
are no performance targets associated with outstanding
awards.
In May 2014, the FASB issued ASU 2014-09,
Revenue from
Contracts with Customers. The
objective of ASU 2014-09 is to establish a single comprehensive
model for entities to use in accounting for revenue arising from
contracts with customers. The Company adopted this guidance on
January 1, 2018 utilizing the full retrospective method of adoption
allowed by the standard, in order to provide for comparative
results in all periods presented. Under the standard, revenue is
recognized when a customer obtains control of promised goods or
services in an amount that reflects the consideration the entity
expects to receive in exchange for those goods or services. In
addition, the standard requires disclosure of the nature, amount,
timing, and uncertainty of revenue and cash flows arising from
contracts with customers. We elected to adopt the standard
effective January 1, 2018, using the full retrospective
method, which required us to restate each prior reporting period
presented, see Note 2-Changes in Accounting Principles. The most
significant impact of the standard relates to our accounting for
incremental costs to obtain a contract and principal versus agent
considerations. Specifically, incremental sales leadership
commissions were expensed immediately rather than ratably over the
term of the related contracts. Revenue from the resell of broadband
Internet services and professional website management services were
recognized on a gross basis as a principal rather than on net basis
as an agent. The new standard focuses on control of the specified
goods and service as the overarching principle and the Company does
not control the delivery of the goods and services. Revenue
recognition related to our hardware, telecommunications services
and website hosting services remains substantially unchanged. See
Note 2 for disclosures related to changes in accounting
policies.
11
In May 2017, the FASB issued ASU 2017-09,
Compensation—Stock
Compensation (Topic 718): Scope
of Modification Accounting, the amendments provide guidance on
determining which changes to the terms and conditions of
share-based payment awards require an entity to apply modification
accounting under Topic 718. Effective for all entities for annual
periods, including interim periods within those annual periods,
beginning after December 15, 2017. The Company adopted ASU 2017-09
effective January 1, 2018. The adoption of this ASU did not impact
our condensed consolidated financial
statements.
Recently
Issued Accounting Pronouncements - In August 2018, the FASB issued ASU 2018-13, which
changes the fair value measurement disclosure requirements of
ASC 820. The amendments in this ASU are the result of a
broader disclosure project called FASB Concepts Statement,
Conceptual Framework for Financial Reporting — Chapter
8: Notes to Financial Statements, which the Board finalized in
August 2018. The Board used the guidance in the Concepts Statement
to improve the effectiveness of ASC 820’s disclosure
requirements. The ASU is effective for all entities for fiscal
years beginning after December 15, 2019, including interim
periods therein. Early adoption is permitted. The Company is in the
process of evaluating the impact of this new ASU on our condensed
consolidated financial statements.
In
August 2018, the FASB issued Accounting Standards Update (ASU)
2018-07, to simplify the accounting for share-based payments to
nonemployees by aligning it with the accounting for share-based
payments to employees, with certain exceptions. The new guidance
expands the scope of Accounting Standards Codification (ASC) 718 to
include share-based payments granted to nonemployees in exchange
for goods or services used or consumed in an entity’s own
operations and supersedes the guidance in ASC 505-50. The guidance
also applies to awards granted by an investor to employees and
nonemployees of an equity method investee for goods or services
used or consumed in the investee’s operations. The guidance
in ASC 718 does not apply to instruments issued to a lender or an
investor in a financing (e.g., in a capital raising) transaction.
It also does not apply to equity instruments granted when selling
goods or services to customers in the scope of ASC 606. However,
the guidance states that share-based payments granted to a customer
in exchange for a distinct good or service to be used or consumed
in the grantor’s own operations are accounted for under ASC
718. The guidance is effective for public business entities (PBEs)
in annual periods beginning after December 15 2018, and interim
periods within those annual periods. The Company is in the process
of evaluating the impact of this new ASU on our condensed
consolidated financial statements.
In
July 2018, the FASB issued ASU 2018-11 to provide entities with
relief from the costs of implementing certain aspects of the
new leasing standard, ASU 2016-02 (codified as ASC 842).
Specifically, under the amendments in ASU 2018-11:
●
Entities
may elect not to recast the comparative periods presented when
transitioning to ASC 842 (Issue 1).
●
Lessors
may elect not to separate lease and non-lease components when
certain conditions are met (Issue 2).
These
amendments are consistent with the tentative decisions that the
Board made at its November 29, 2017, meeting and further
refined at its March 7, 2018, and March 28,
2018, meetings. In addition, on July 19, 2018, the FASB
issued ASU 2018-10, which made 16 separate amendments to ASC
842. The Company is in the process of evaluating the impact of this
new ASU on our condensed consolidated financial
statements.
In July 2018, the FASB has issued Accounting
Standards Update (ASU) 2018-10, “Codification Improvements to
Topic 842, Leases.” The
clarifications address the rate implicit in the lease, impairment
of the net investment in the lease, lessee reassessment of lease
classification, lessor reassessment of lease term and purchase
options, variable payments that depend on an index or rate and
certain transition adjustments. The amendments have the same
effective date and transition requirements as the new leases
standard. The Company is in the process of evaluating the impact of
this new ASU on our condensed consolidated financial
statements.
In January 2017, the FASB issued ASU
2017-04, Intangibles - Goodwill and
Other (Topic 350): Simplifying
the Test for Goodwill Impairment, which eliminates Step 2 from the
goodwill impairment test. The annual, or interim, goodwill
impairment test is performed by comparing the fair value of a
reporting unit with its carrying amount. An impairment charge
should be recognized for the amount by which the carrying amount
exceeds the reporting unit’s fair value; however, the loss
recognized should not exceed the total amount of goodwill allocated
to that reporting unit. In addition, income tax effects from any
tax deductible goodwill on the carrying amount of the reporting
unit should be considered when measuring the goodwill impairment
loss, if applicable. The amendments also eliminate the requirements
for any reporting unit with a zero or negative carrying amount to
perform a qualitative assessment and, if it fails that qualitative
test, to perform Step 2 of the goodwill impairment test. An entity
still has the option to perform the qualitative assessment for a
reporting unit to determine if the quantitative impairment test is
necessary. This guidance is effective for annual or any interim
goodwill impairment tests in fiscal years beginning after December
15, 2019. Early adoption is permitted. ASU 2017-04 should be
adopted on a prospective basis. The Company is in the process of
evaluating the potential impact of this new ASU on our condensed
consolidated financial statements.
12
In February 2016, the FASB issued ASU
2016-02, Leases, in order to increase transparency and
comparability among organizations by recognizing lease assets and
lease liabilities on the balance sheet for those leases classified
as operating leases under previous Generally Accepted Accounting
Principles (“GAAP”). The ASU 2016-02 requires that a
lessee should recognize a liability to make lease payments (the
lease liability) and a right-of-use asset representing its right to
use the underlying asset for the lease term on the balance sheet.
ASU 2016-02 is effective for fiscal years beginning after December
15, 2018 (including interim periods within those periods) using a
modified retrospective approach and early adoption is permitted.
The Company is in the process of evaluating the impact of this new
ASU on our condensed consolidated financial
statements.
2.
Changes in Accounting Principles
Except
for the changes below, the Company has consistently applied the
accounting principles to all periods presented in these condensed
consolidated financial statements. The Company adopted Topic 606
Revenue from Contracts with Customers with a date of the initial
application of January 1, 2018. As a result, the Company has
changed its accounting policies for revenue recognition as detailed
below.
The
Company applied Topic 606 retrospectively using the practical
expedient in paragraph 606-10-65-1(f)(3), under which the Company
does not disclose the amount of consideration allocated to the
remaining performance obligations or an explanation of when the
Company expects to recognize that amount as revenue for all
reporting periods presented before the date of the initial
application – i.e. January 1, 2018. The details of the
significant changes and quantitative impact of the changes are
disclosed below.
A.
Commission
fees payable
The Company previously recognized management level
indirect sales commission expense related to contracts as selling
expenses when they were incurred. Under Topic 606, the Company
capitalizes those commission fees as costs of obtaining a contract,
when they are incremental and, if they are expected to be
recovered, it amortizes them consistently with the pattern of
transfer of the good or service over the specific contract life or
the average contract life for the group of contracts that resulted
in the achievement of the sales commissions. If the expected
amortization period is one year or less, the commission fee is
expensed when incurred. The adoption of this new accounting policy
resulted in a cumulative adjustment to the accumulated deficit
related to the incremental contract acquisition cost that was
previously expensed being capitalized. Refer to Impacts to
Previously Reported Results below for the impact of adoption of the
standard on our condensed consolidated financial
statements.
B.
Principal
versus agent considerations
For the majority of our contracts, we expect no
changes. We have certain contracts where we recognize revenue from
reselling third party products and services, such as broadband
Internet access and professional website management services as a
principal on a gross basis. Under Topic 606, the Company recognizes
revenue on a net basis as an agent. The new standard focuses on
control of the specified goods and service as the overarching
principle and the Company does not control the delivery of the
goods and services. The adoption of this new accounting policy
required us to restate certain previously reported results,
including the reduction of service revenue and related cost of
service revenue. There was no impact on the accumulated deficit as
a result of any changes to our current policy. Refer to Impacts to
Previously Reported Results below for the impact of adoption of the
standard on our condensed consolidated financial
statements.
The Company adopted ASU 2016-18,
Statement of Cash
Flows (Topic 230): Restricted
Cash, which requires that a statement of cash flows explain the
change during the period in the total of cash, cash equivalents,
and amounts generally described as restricted cash. As a result,
amounts generally described as restricted cash are included with
cash and cash equivalents when reconciling the beginning-of-period
and end-of-period total amounts shown on the statement of cash
flows. Refer to Impacts of Previously Reported Results below for
the impact of the standard on our condensed consolidated financial
statements.
13
Impacts to Previously Reported Results
Adoption
of the standards related to revenue recognition and statement of
cash flows impacted our previously reported results as
follows:
|
|
(Topic 606)
|
|
Condensed Consolidated Balance Sheet
|
|
New Revenue
|
|
December 31, 2017
|
As Previously
|
Standard
|
As
|
(In
thousands)
|
Reported
|
Adjustment
|
Adjusted
|
Trade
receivables, net of allowance for doubtful accounts
|
$375
|
$(3)
|
$372
|
Contract
assets
|
-
|
3
|
3
|
Contract
costs
|
-
|
379
|
379
|
Prepaid
expenses
|
530
|
(279)
|
251
|
Total
current assets
|
2,544
|
100
|
2,644
|
Long-term
prepaid expenses
|
173
|
(173)
|
-
|
Contract
costs, net of current portion
|
-
|
364
|
364
|
Total
assets
|
3,446
|
291
|
3,737
|
Deferred
revenue, current portion
|
957
|
(957)
|
-
|
Contract
liabilities
|
-
|
614
|
614
|
Total
current liabilities
|
2,066
|
(343)
|
1,723
|
Deferred
revenue, net of current portion
|
31
|
(31)
|
-
|
Contract
liabilities, net of current portion
|
-
|
374
|
374
|
Accumulated
deficit
|
(59,235)
|
291
|
(58,944)
|
Total
stockholders' equity
|
1,339
|
291
|
1,630
|
Total
Liabilities and Stockholders' Equity
|
3,446
|
291
|
3,737
|
|
|
(Topic 606)
|
|
Condensed Consolidated Statement of Operations
|
|
New Revenue
|
|
Three Months Ended September 30, 2017
|
As Previously
|
Standard
|
As
|
(In
thousands, except per share amounts)
|
Reported
|
Adjustment
|
Adjusted
|
Service
revenue
|
$2,305
|
$(46)
|
$2,259
|
Total
revenue
|
2,690
|
(46)
|
2,644
|
Cost
of service revenue
|
709
|
(45)
|
664
|
Selling
and marketing
|
734
|
1
|
735
|
Total
operating expenses
|
2,744
|
(46)
|
2,698
|
Loss
before income tax
|
(181)
|
(1)
|
(182)
|
Net
loss
|
(189)
|
(1)
|
(190)
|
Diluted
loss per share
|
$(0.01)
|
$-
|
$(0.01)
|
|
|
(Topic 606)
|
|
Condensed Consolidated Statement of Operations
|
|
New Revenue
|
|
Nine Months Ended September 30, 2017
|
As Previously
|
Standard
|
As
|
(In
thousands, except per share amounts)
|
Reported
|
Adjustment
|
Adjusted
|
Service
revenue
|
$6,552
|
$(145)
|
$6,407
|
Total
revenue
|
7,519
|
(145)
|
7,374
|
Cost
of service revenue
|
2,106
|
(144)
|
1,962
|
Selling
and marketing
|
2,133
|
(52)
|
2,081
|
Total
operating expenses
|
8,327
|
(198)
|
8,129
|
Loss
from operations
|
(808)
|
53
|
(755)
|
Loss
before income tax
|
(997)
|
52
|
(945)
|
Net
loss
|
(1,013)
|
52
|
(961)
|
Diluted
loss per share
|
$(0.07)
|
$-
|
$(0.07)
|
14
Condensed Consolidated Statements of Stockholders'
Equity
|
|
|
Additional
|
|
Total
|
(In
thousands)
|
Common Stock
|
Paid-in
|
Accumulated
|
Stockholders'
|
|
|
Shares
|
Amount
|
Capital
|
Deficit
|
Equity
|
Balance at January 1, 2017, as previously reported
|
13,578,556
|
$14
|
$58,716
|
$(58,215)
|
$515
|
Impact
of change in accounting principle
|
-
|
-
|
-
|
200
|
200
|
As adjusted balance at January 1, 2017
|
13,578,556
|
14
|
58,716
|
(58,015)
|
715
|
As
adjusted net loss
|
709,000
|
-
|
1,844
|
(929)
|
915
|
As adjusted balance as of December 31, 2017
|
14,287,556
|
$14
|
$60,560
|
$(58,944)
|
$1,630
|
|
|
(Topic 606)
|
(Topic 230)
|
|
Condensed Consolidated Statement of Cash Flows
|
|
New Revenue
|
Statement of
|
|
Nine Months Ended September 30, 2017
|
As Previously
|
Standard
|
Cash Flows
|
As
|
(In
thousands)
|
Reported
|
Adjustment
|
Adjustments
|
Adjusted
|
Net
loss
|
$(1,013)
|
$52
|
$-
|
$(961)
|
Trade
receivables
|
(31)
|
1
|
-
|
(30)
|
Contract
assets
|
-
|
(1)
|
-
|
(1)
|
Contract
costs
|
-
|
1
|
-
|
1
|
Prepaid
expenses
|
244
|
(53)
|
-
|
191
|
Contract
liabilities
|
-
|
165
|
-
|
165
|
Deferred
revenue
|
165
|
(165)
|
-
|
-
|
CASH
AND CASH EQUIVALENTS AT THE
|
|
|
|
|
BEGINNING
OF THE PERIOD
|
619
|
-
|
(619)
|
-
|
CASH,
CASH EQUIVALENTS, AND RESTRICTED
|
|
|
|
|
CASH
AT THE BEGINNING OF THE PERIOD
|
-
|
-
|
719
|
719
|
CASH
AND CASH EQUIVALENTS AT THE END
|
|
|
|
|
OF
THE PERIOD
|
1,207
|
-
|
(1,207)
|
-
|
CASH,
CASH EQUIVALENTS, AND RESTRICTED
|
|
|
|
|
CASH
AT THE END OF THE PERIOD
|
-
|
-
|
1,307
|
1,307
|
Adoption of the standards related to revenue
recognition (Topic 606) and statement of cash flows presentation of
restricted cash (Topic 230) had no impact to cash provided by or
used for financing, or investing on our condensed consolidated
statement of cash flows.
3.
Revenue
Revenue
is measured based on a consideration specified in a contract with a
customer, and excludes any sales incentives and amounts collected
on behalf of third parties. The Company recognizes revenue when it
satisfies a performance obligation by transferring control over a
product or service to a customer. Taxes assessed by a governmental
authority that are both imposed on and concurrent with a specific
revenue-producing transaction, that are collected by the Company
from a customer, are excluded from revenue. The following is a
description of principal activities – separated by reportable
segments – from which the Company generates its revenue. For
more detailed information about reportable segments, see Note
14.
15
Telecommunications Segment
Products
and services may be sold separately or in bundled packages. The
typical length of a contract for service is thirty-six to sixty
months. Customers are billed for these services on a monthly basis.
For bundled packages, the Company accounts for individual products
and services separately if they are distinct – i.e. if a
product or service is separately identifiable from other items in
the bundled package and if a customer can benefit from it on its
own or with other resources that are readily available to the
customer. The consideration (including any discounts) is allocated
between separate products and services in a bundle based on their
relative stand-alone selling prices. The stand-alone selling prices
are determined based on the prices at which the Company separately
sells the desktop devices and telecommunication services. For items
that are not sold separately (e.g. additional features) the Company
estimates stand-alone selling prices using the adjusted market
assessment approach. When we provide a free trial period, we do not
begin to recognize recurring revenue until the trial period has
ended and the customer has been billed for the
services.
Desktop Devices
- Revenue
generated from the sale of telecommunications equipment (desktop
devices) is recognized when the customer takes possession of the
devices and the cloud telecommunications services begin. The
Company typically bills and collects the fees for the equipment
upon entering into a contract with a customer. Cash receipts are
recorded as a contract liability until implementation is complete
and the services begin.
Equipment Financing Revenue
- Fees generated from renting
our cloud telecommunication equipment (IP or cloud telephone
desktop devices) through leasing contracts are recognized as
revenue based on whether the lease qualifies as an operating lease
or sales-type lease. The two primary accounting provisions which we
use to classify transactions as sales-type or operating leases are:
1) lease term to determine if it is equal to or greater than 75% of
the economic life of the equipment and 2) the present value of the
minimum lease payments to determine if they are equal to or greater
than 90% of the fair market value of the equipment at the inception
of the lease. The economic life of most of our products is
estimated to be three years, since this represents the most
frequent contractual lease term for our products, and there is no
residual value for used equipment. Residual values, if any, are
established at the lease inception using estimates of fair value at
the end of the lease term. The vast majority of our leases that
qualify as sales-type leases are non-cancelable and include
cancellation penalties approximately equal to the full value of the
lease receivables. Leases that do not meet the criteria for
sales-type lease accounting are accounted for as operating leases.
Revenue from sales-type leases is recognized upon installation and
the interest portion is deferred and recognized as earned. Revenue
from operating leases in recognized ratably over the applicable
service period.
Cloud Telecommunications
Services - Telecommunication
services include voice, data, and collaboration software. The
Company recognizes revenue as services are provided in service
revenue. Telecommunications services are billed and paid on a
monthly basis.
Broadband Internet
Access – Fees generated
from reselling broadband Internet access are recognized as revenue
net of the costs charged by the third party service providers.
Broadband Internet access services are billed and paid on a monthly
basis.
Professional Services
Revenue – Professional
services revenue includes activation fees and any professional
installation services. Installation services are recognized as
revenue when the services are completed. The Company generally
allocates a portion of the activation fees to the desktop devices,
which is recognized at the time of the installation or customer
acceptance, and a portion to the service, which is recognized over
the contract term using the straight-line method. Our
telecommunications services contracts typically have a term of
thirty-six to sixty months.
Commission Revenue -
We have affiliate agreements with
third-party entities that are resellers of satellite television
services and Internet service providers. We receive commissions
when the services are bundled with our offerings and we recognize
commission revenue when received.
Web Services Segment
Website Hosting Service
– Fees generated from
hosting customer websites are recognized as revenue as the services
are provided in service revenue. Website hosting services are
billed and collected on a monthly basis.
Professional Website
Management Service and Other– Fees generated from reselling professional
website management services are recognized as revenue net of the
costs charged by the third party service providers. Professional
website management services are billed and paid on a monthly
basis.
16
Disaggregation of Revenue
In
the following table, revenue is disaggregated by primary major
product line, and timing of revenue recognition. The table also
includes a reconciliation of the disaggregated revenue with the
reportable segments.
Three Months Ended September 30, 2018
|
Cloud
|
|
Total
|
(In
thousands)
|
Telecommunications
|
Web Services
|
Reportable
|
|
Segment
|
Segment
|
Segments
|
Major products/services lines
|
|
|
|
Desktop
devices
|
$314
|
$-
|
$314
|
Equipment
financing revenue
|
24
|
-
|
24
|
Telecommunications
services
|
2,305
|
-
|
2,305
|
Fees,
commissions, and other, recognized over time
|
162
|
-
|
162
|
One
time fees, commissions and other
|
18
|
-
|
18
|
Website
hosting services
|
-
|
167
|
167
|
Website
management services and other
|
-
|
36
|
36
|
|
$2,823
|
$203
|
$3,026
|
Timing of revenue recognition
|
|
|
|
Products
and fees recognized at a point in time
|
$332
|
$-
|
$332
|
Services
and fees transferred over time
|
2,491
|
203
|
2,694
|
|
$2,823
|
$203
|
$3,026
|
Three Months Ended September 30, 2017
|
Cloud
|
|
Total
|
(In
thousands)
|
Telecommunications
|
Web Services
|
Reportable
|
|
Segment
|
Segment
|
Segments
|
|
As Adjusted
|
As Adjusted
|
As Adjusted
|
Major products/services lines
|
|
|
|
Desktop
devices
|
$385
|
$-
|
$385
|
Equipment
financing revenue
|
44
|
-
|
44
|
Telecommunications
services
|
1,807
|
-
|
1,807
|
Fees,
commissions, and other, recognized over time
|
106
|
-
|
106
|
One
time fees, commissions and other
|
42
|
-
|
42
|
Website
hosting services
|
-
|
237
|
237
|
Website
management services and other
|
-
|
23
|
23
|
|
$2,384
|
$260
|
$2,644
|
Timing of revenue recognition
|
|
|
|
Products
and fees recognized at a point in time
|
$427
|
$-
|
$427
|
Services
and fees transferred over time
|
1,957
|
260
|
2,217
|
|
$2,384
|
$260
|
$2,644
|
17
Nine Months Ended September 30, 2018
|
Cloud
|
|
Total
|
(In
thousands)
|
Telecommunications
|
Web Services
|
Reportable
|
|
Segment
|
Segment
|
Segments
|
Major products/services lines
|
|
|
|
Desktop
devices
|
$1,117
|
$-
|
$1,117
|
Equipment
financing revenue
|
83
|
-
|
83
|
Telecommunications
services
|
6,474
|
-
|
6,474
|
Fees,
commissions, and other, recognized over time
|
448
|
-
|
448
|
One
time fees, commissions and other
|
53
|
-
|
53
|
Website
hosting services
|
-
|
552
|
552
|
Website
management services and other
|
-
|
84
|
84
|
|
$8,175
|
$636
|
$8,811
|
Timing of revenue recognition
|
|
|
|
Products
and fees recognized at a point in time
|
$1,170
|
$-
|
$1,170
|
Services
and fees transferred over time
|
7,005
|
636
|
7,641
|
|
$8,175
|
$636
|
$8,811
|
Nine Months Ended September 30, 2017
|
Cloud
|
|
Total
|
(In
thousands)
|
Telecommunications
|
Web Services
|
Reportable
|
|
Segment
|
Segment
|
Segments
|
|
As Adjusted
|
As Adjusted
|
As Adjusted
|
Major products/services lines
|
|
|
|
Desktop
devices
|
$967
|
$-
|
$967
|
Equipment
financing revenue
|
149
|
-
|
149
|
Telecommunications
services
|
5,063
|
-
|
5,063
|
Fees,
commissions, and other, recognized over time
|
312
|
-
|
312
|
One
time fees, commissions and other
|
77
|
-
|
77
|
Website
hosting services
|
-
|
728
|
728
|
Website
management services and other
|
-
|
78
|
78
|
|
$6,568
|
$806
|
$7,374
|
Timing of revenue recognition
|
|
|
|
Products
and fees recognized at a point in time
|
$1,044
|
$-
|
$1,044
|
Services
and fees transferred over time
|
5,524
|
806
|
6,330
|
|
$6,568
|
$806
|
$7,374
|
18
Contract balances
The
following table provides information about receivables, contract
assets, and contract liabilities from contracts with
customers.
|
September 30,
|
December 31,
|
|
2018
|
2017
|
(In
thousands)
|
|
As Adjusted
|
Receivables,
which are included in Trade receivables, net of
allowance
|
|
|
for
doubtful accounts
|
$392
|
$403
|
Contract
assets
|
9
|
3
|
Contract
liabilities
|
995
|
988
|
Significant
changes in the contract assets and the contract liabilities
balances during the period are as follows:
|
Nine
Months Ended
|
For the
Year Ended
|
||
(In
thousands)
|
September
30, 2018
|
December
31, 2017
|
||
|
|
As
Adjusted
|
||
|
Contract
assets
|
Contract
Liabilities
|
Contract
assets
|
Contract
Liabilities
|
Revenue
recognized that was included in the contract liability balance at
the beginning of the period
|
$-
|
$(833)
|
$-
|
$(642)
|
Increase
due to cash received, excluding amounts recognized as revenue
during the period
|
-
|
840
|
-
|
778
|
Transferred
to receivables from contract assets recognized at the beginning of
the period
|
(1)
|
-
|
( 1)
|
-
|
Increase
due to additional unamortized discounts
|
7
|
-
|
2
|
-
|
Transaction price allocated to the remaining performance
obligations
The
following table includes estimated revenue expected to be
recognized in the future related to performance obligations that
are unsatisfied (or partially unsatisfied) at the end of the
reporting period (in thousands):
|
2018
|
2019
|
2020
|
2021
|
2022
|
2023
|
Total
|
Desktop
devices
|
$230
|
-
|
-
|
-
|
-
|
-
|
$230
|
Telecommunications
service
|
$2,287
|
7,651
|
5,554
|
3,756
|
1,902
|
354
|
$21,504
|
All
consideration from contracts with customers is included in the
amounts presented above
|
|
|
|
|
|
|
|
The
Company applies the transition practical expedient in paragraph
606-10-65-1(f)(3) and does not disclose the amount of the
transaction price allocated to the remaining performance
obligations and an explanation of when the Company expects to
recognize that amount as revenue for the year ended December 31,
2017.
19
4.
Net Loss Per Common Share
Basic
net loss per common share is computed by dividing the net loss for
the period by the weighted-average number of common shares
outstanding during the period. Diluted net loss per common share is
computed giving effect to all dilutive common stock equivalents,
consisting of common stock options and warrants. Diluted net loss
per common share for the three and nine months ended September 30,
2018 and 2017 is the same as basic net loss per common share
because the common share equivalents were anti-dilutive due to the
net loss. The following table sets forth the computation of basic
and diluted net loss per common share:
|
Three Months Ended September 30,
|
Nine Months Ended September 30,
|
||
|
2018
|
2017
|
2018
|
2017
|
|
|
As Adjusted
|
|
As Adjusted
|
Net
loss (in thousands)
|
$(199)
|
$(190)
|
$(215)
|
$(961)
|
|
|
|
|
|
Weighted-average
share reconciliation:
|
|
|
|
|
Weighted-average
basic shares outstanding
|
14,346,092
|
13,951,480
|
14,311,190
|
13,824,307
|
Diluted shares outstanding
|
14,346,092
|
13,951,480
|
14,311,190
|
13,824,307
|
|
|
|
|
|
Net
loss per common share:
|
|
|
|
|
Basic
|
$(0.01)
|
$(0.01)
|
$(0.02)
|
$(0.07)
|
Diluted
|
$(0.01)
|
$(0.01)
|
$(0.02)
|
$(0.07)
|
Common
stock equivalent shares are not included in the computation of
diluted loss per share, as the Company has a net loss and the
inclusion of such shares would be anti-dilutive due to the net
loss. At September 30, 2018 and 2017, the common stock equivalent
shares were, as follows:
|
September 30,
|
September 30,
|
|
2018
|
2017
|
Shares
of common stock issuable under equity incentive plans
outstanding
|
3,699,695
|
3,598,710
|
Common
stock equivalent shares excluded from diluted net loss per
share
|
3,699,695
|
3,598,710
|
5.
Trade Receivables, net
Our
trade receivables balance consists of traditional trade receivables
and residual Extended Payment Term Agreements (“EPTAs”)
sold prior to July 2011. Below is an analysis of the
days outstanding of our trade receivables as shown on our balance
sheet (in thousands):
|
September 30,
|
December 31,
|
|
2018
|
2017
|
Trade
receivables
|
$368
|
$386
|
Conforming
EPTAs
|
36
|
41
|
Non-Conforming
EPTAs:
|
|
|
1 -
30 days
|
4
|
4
|
31
- 60 days
|
-
|
-
|
61
- 90 days
|
-
|
1
|
Gross
trade receivables
|
408
|
432
|
Less:
allowance for doubtful accounts
|
(16)
|
(29)
|
Trade
receivables, net
|
$392
|
$403
|
|
|
|
Current
trade receivables, net
|
$363
|
$372
|
Long-term
trade receivables, net
|
29
|
31
|
Trade
receivables, net
|
$392
|
$403
|
20
All
current and long-term EPTAs in the table above had original
contract terms of greater than one year. The Company wrote off
$1,000 of EPTAs during the nine months ended September 30, 2018 and
$13,000 during the year ended December 31, 2017, of which, all had
original contract terms of greater than one year.
6.
Equipment Financing Receivables
We
rent certain cloud telecommunication equipment (IP telephone
devices) through leasing contracts that we classify as either
operating leases or sale-type leases. Equipment finance receivables
are expected to be collected over the next thirty-six to sixty
months. Equipment finance receivables arising from the rental of
our cloud telecommunication equipment through sales-type leases,
are as follows (in thousands):
|
September 30,
|
December 31,
|
|
2018
|
2017
|
Gross
equipment financing receivables
|
$321
|
$264
|
Less:
unearned income
|
(123)
|
(90)
|
Equipment
financing receivables, net
|
198
|
174
|
Less:
Current portion of equipment finance receivables, net
|
(70)
|
(116)
|
Long-term
equipment finance receivables, net
|
$128
|
$58
|
7.
Prepaid Expenses
Prepaid
expenses consisted of the following (in thousands):
|
September 30,
|
December 31,
|
|
2018
|
2017
|
|
|
As Adjusted
|
Prepaid
corporate insurance
|
$70
|
$44
|
Prepaid
software services
|
40
|
17
|
Prepaid
tax liability deposit
|
34
|
-
|
Prepaid
inventory deposits
|
26
|
117
|
Other
prepaid expenses
|
83
|
73
|
Total
prepaid expenses
|
$253
|
$251
|
8.
Intangible Assets
The
net carrying amount of intangible assets is as follows (in
thousands):
|
September 30,
|
December 31,
|
|
2018
|
2017
|
Customer
relationships
|
$941
|
$941
|
Less:
accumulated amortization
|
( 756)
|
( 702)
|
Total
|
$185
|
$239
|
Amortization
expense is included in general and administrative expenses and
totaled $18,000 and $24,000 for the three months ended September
30, 2018 and 2017, respectively, and $54,000 and $73,000 for the
nine months ended September 30, 2018 and 2017,
respectively.
21
9.
Accrued Expenses
Accrued
expenses consisted of the following (in thousands):
|
September 30,
|
December 31,
|
|
2018
|
2017
|
Accrued
wages and benefits
|
$457
|
$303
|
Accrued
accounts payable
|
223
|
242
|
Accrued
sales and telecommunication taxes
|
422
|
343
|
Other
|
152
|
73
|
Total
accrued expenses
|
$1,254
|
$961
|
10.
Notes Payable
Related-Party Note Payable
On
December 30, 2015, Crexendo, Inc. (the "Company") entered into a
Term Loan Agreement (the "Loan Agreement"), with Steven G. Mihaylo,
as Trustee of The Steven G. Mihaylo Trust dated August 19, 1999
(the "Lender"). Mr. Mihaylo is the principal shareholder and Chief
Executive Officer of the Company. The term of the Loan is five
years, with simple interest paid at 9% per annum until a balloon
payment is due December 30, 2020. The Loan Agreement provides for
interest to be paid in shares of common stock of the Company (the
“Common Stock”) at a stock price of $1.20. For the
first two years of the Loan term, interest will be paid in advance
at the beginning of each year; for the last three years of the Loan
term, interest will be paid at the end of each year. After the
second year of the Loan term, there is no pre-payment penalty for
early repayment of the outstanding principal amount of the Loan. If
the Loan is repaid within the first two years of the Loan term, the
Company will forfeit prepaid interest as a pre-payment
penalty.
In
February 2017, the Company entered into a second amendment to our
Loan Agreement with Steven G. Mihaylo. The amendment extends the
ability of the Board of Directors to request the remaining $1.0
million available under the Loan Agreement if necessary to fund
operations through May 30, 2018. All other terms remain the same as
initial loan agreement.
In
September 2017, Steven G. Mihaylo exercised 444,999 options for a
total strike price of $974,000. In December 2017, Steven G. Mihaylo
exercised 12,001 options for a total strike price of $22,000. The
Company used the proceeds from the stock options exercise to repay
$996,000 of the $1.0 million outstanding related party note
payable. During the year ended December 31, 2017, the Company
accelerated the amortization of the debt discount in the amount of
$77,000 as a result of the repayment.
In
September 2018, the Company repaid the remaining $4,000 of the $1.0
million related party note payable.
Other Notes Payable
Other
notes payable consists of short and long-term financing
arrangements for software licenses, subscriptions, support and
corporate insurance policies.
The
Company’s outstanding balances under its note payable
agreements were as follows (in thousands):
|
September 30,
|
December 31,
|
|
2018
|
2017
|
Related-party
note payable
|
$-
|
$4
|
Other
notes payable
|
74
|
75
|
Total
notes payable
|
74
|
79
|
Less:
notes payable, current portion
|
(74)
|
(69)
|
Notes
payable, net of current portion
|
$-
|
$10
|
22
As
of September 30, 2018, future principal payments are scheduled as
follows (in thousands):
Year ending December
31,
|
|
2018
|
$33
|
2019
|
41
|
Total
|
$74
|
11.
Fair Value Measurements
We
have financial instruments as of September 30, 2018 and December
31, 2017 for which the fair value is summarized below (in
thousands):
|
September 30, 2018
|
December 31, 2017
|
||
|
Carrying Value
|
Estimated Fair Value
|
Carrying Value
|
Estimated Fair Value
|
Assets:
|
|
|
|
|
Trade
receivables, net
|
$392
|
$392
|
$403
|
$403
|
Equipment
financing receivables
|
198
|
198
|
174
|
174
|
Liabilities:
|
|
|
|
|
Capital
lease obligations
|
150
|
150
|
-
|
-
|
Notes
payable
|
74
|
74
|
79
|
79
|
12.
Income Taxes
Our
effective tax rate for the three and nine months ended September
30, 2018 was (4.3)% and (7.6)%, respectively, which resulted in an
income tax provision of $(8,000) and $(15,000), respectively. The
tax provision is due to state tax payments made with extensions
filed.
Our
effective tax rate for the three and nine months ended September
30, 2017 was (4.4)% and (1.7)%, respectively, which resulted in an
income tax provision of $(8,000) and $(16,000), respectively. The
tax provision is due to state tax payments made with extensions
filed.
Significant
management judgment is required in determining our provision for
income taxes and in determining whether deferred tax assets will be
realized in full or in part. In assessing the recovery of the
deferred tax assets, we considered whether it is more likely than
not that some portion or all of our deferred tax assets will not be
realized. The ultimate realization of deferred tax
assets is dependent upon the generation of future taxable income in
the periods in which those temporary differences become
deductible. We considered the scheduled reversals of
future deferred tax assets, projected future taxable income, the
suspension of the sale of product and services through the seminar
sales channel, and tax planning strategies in making this
assessment. As a result, we determined it was more
likely than not that the deferred tax assets would not be realized;
accordingly, we recorded a full valuation allowance. Subsequent to
placing a full valuation allowance on our net deferred tax assets,
adjustments impacting our tax rate have been and are expected to
continue to be insignificant.
23
13.
Commitments and Contingencies
Capital Lease Obligations
The
Company leases equipment and support under a capital lease
agreement which extends through 2023. The outstanding balance for
capital leases was $150,000 and $0 as of September 30, 2018 and
December 31, 2017, respectively. The Company recorded assets under
capital lease obligations of $129,000 and $0 as of
September 30, 2018 and December 31, 2017, respectively.
Related accumulated depreciation totaled $9,000 and $0 as of
September 30, 2018 and December 31, 2017, respectively. The
$25,000 support contract has been classified as a prepaid expense
that will be amortized over the service period of 3 years.
Amortization expense is included in general and administrative
expenses and totaled $2,000 and $0 for the three months ended
September 30, 2018 and 2017, respectively, and $6,000 and $0 for
the nine months ended September 30, 2018 and 2017, respectively.
The interest rate on the capital lease obligation is 6.7% and
interest expense was $2,000 and $0 for the three months ended
September 30, 2018 and 2017, respectively. Interest expense
was $2,000 and $0 for the nine months ended September 30, 2018 and
2017, respectively. Future minimum capital lease payments at
September 30, 2018 were as follows (in thousands):
Year ending September
30,
|
|
2018
|
$9
|
2019
|
36
|
2020
|
37
|
2021
|
36
|
2022
|
37
|
2023
|
21
|
Total
minimum lease payments
|
176
|
Less:
amount representing interest
|
26
|
Present
value of minimum lease payments
|
$150
|
Operating Leases
We
lease office space under non-cancelable operating lease agreements.
We had one lease agreement in Reno, NV, which expired at the end of
the third quarter of 2018. The operating lease for our Reno, NV
office contained customary escalation clauses. Rental expense
incurred on operating leases for the three months ended September
30, 2018 and 2017 was approximately $5,000 and $5,000,
respectively. Rental expense incurred on operating leases for the
nine months ended September 30, 2018 and 2017 was approximately
$15,000 and $15,000, respectively.
Sale-Leaseback
On
February 28, 2014, the Company sold and leased back the land,
building and furniture associated with the corporate headquarters
in Tempe, Arizona to a Company that is owned by the major
shareholder and CEO of the Company for $2.0 million in cash. The
Company recognized a deferred gain of $281,000 on sale-leaseback,
which was amortized over the initial lease term of thirty-six
months to offset rent expense. Deferred gain amortization for the
three months ended September 30, 2018 and 2017 was $0 and $0,
respectively. Deferred gain amortization for the nine months ended
September 30, 2018 and 2017 was $0 and $16,000,
respectively.
Effective
March 1, 2017 the rent agreement was renewed for a three year term
with rent payable in cash. Rent expense incurred on the
sale-leaseback during the three months ended September 30, 2018 and
2017 was $75,000 and $75,000, respectively. Rent expense incurred
on the sale-leaseback during the nine months ended September 30,
2018 and 2017 was $225,000 and $213,000, respectively.
24
Future
aggregate minimum lease obligations under the operating lease as of
September 30, 2018, exclusive of taxes and insurance, are as
follows (in thousands):
Year ending December
31,
|
|
2018
|
$75
|
2019
|
300
|
2020
|
50
|
Total
|
$425
|
14.
Segments
Management
has chosen to organize the Company around differences based on its
products and services. Cloud Telecommunications segment generates
revenue from selling cloud telecommunication products and services
and broadband Internet services. Web Services segment generates
revenue from website hosting and other professional services. The
Company has two operating segments, which consist of Cloud
Telecommunications and Web Services. Segment revenue and loss
before income tax provision are as follows (in
thousands):
|
Three Months Ended September 30,
|
Nine Months Ended September 30,
|
||
|
2018
|
2017
|
2018
|
2017
|
|
|
As Adjusted
|
|
As Adjusted
|
Revenue:
|
|
|
|
|
Cloud
telecommunications
|
$2,823
|
$2,384
|
$8,175
|
$6,568
|
Web
services
|
203
|
260
|
636
|
806
|
Consolidated
revenue
|
3,026
|
2,644
|
8,811
|
7,374
|
|
|
|
|
|
Income/(loss)
from operations:
|
|
|
|
|
Cloud
telecommunications
|
(284)
|
(196)
|
(528)
|
(1,132)
|
Web
services
|
91
|
142
|
322
|
377
|
Total
operating loss
|
(193)
|
(54)
|
(206)
|
(755)
|
Other
income/(expense), net:
|
|
|
|
|
Cloud
telecommunications
|
-
|
(122)
|
7
|
(184)
|
Web
services
|
2
|
(6)
|
(1)
|
(6)
|
Total
other income/(expense), net
|
2
|
(128)
|
6
|
(190)
|
Income/(loss)
before income tax provision:
|
|
|
|
|
Cloud
telecommunications
|
(284)
|
(318)
|
(521)
|
(1,316)
|
Web
services
|
93
|
136
|
321
|
371
|
Loss
before income tax provision
|
$(191)
|
$(182)
|
$(200)
|
$(945)
|
Depreciation
and amortization was $24,000 and $23,000 for the Cloud
Telecommunications segment for the three months ended September 30,
2018 and 2017, respectively. Depreciation and amortization was
$61,000 and $73,000 for the Cloud Telecommunications segment for
the nine months ended September 30, 2018 and 2017, respectively.
Depreciation and amortization was $2,000 and $3,000 for the Web
Services segment for the three months ended September 30, 2018 and
2017, respectively. Depreciation and amortization was $5,000 and
$8,000 for the Web Services segment for the nine months ended
September 30, 2018 and 2017, respectively.
Interest
income was $1,000 and $3,000 for the Web Services segment for the
three months ended September 30, 2018 and 2017, respectively.
Interest income was $5,000 and $8,000 for the Web Services segment
for the nine months ended September 30, 2018 and 2017,
respectively.
25
Interest expense was $5,000 and $123,000 for the
Cloud Telecommunications segment for the three months ended
September 30, 2018 and 2017, respectively. Interest expense was
$8,000 and $186,000 for the Cloud Telecommunications segment for
the nine months ended September 30, 2018 and 2017, respectively.
Interest expense was $0 and $12,000 for the Web Services segment
for the three months ended September 30, 2018 and 2017,
respectively. Interest expense
was $0 and $20,000 for the Web Services segment for the nine months
ended September 30, 2018 and 2017,
respectively.
26
Item
2.
Management’s
Discussion and Analysis of Financial Condition and Results of
Operations
This section and other parts of this Form 10-Q contain
forward-looking statements that involve risks and uncertainties.
Forward-looking statements can be identified by words such as
“anticipates,” “expects,”
“believes,” “plans,”
“predicts,” and similar terms. Forward-looking
statements are not guarantees of future performance and our
Company’s actual results may differ significantly from the
results discussed in the forward-looking statements. Factors that
might cause such differences include, but are not limited to, those
discussed in Part II, Item 1A, “Risk Factors,”
which are incorporated herein by reference. The following
discussion should be read in conjunction with our Annual Report on
Form 10-K for the year ended December 31, 2017 (the “2017
Form 10-K”) filed with the SEC and the Condensed Consolidated
Financial Statements and notes thereto included in the 2018 Form
10-Qs and elsewhere in this Form 10-Q. We assume no obligation to
revise or update any forward-looking statements for any reason,
except as required by law.
OVERVIEW
Crexendo,
Inc. is a next-generation CLEC and an award-winning leader and
provider of unified communications cloud telecom services,
broadband Internet services, and other cloud business services that
are designed to provide enterprise-class cloud services to any size
business at affordable monthly rates. The Company has two operating
segments, which consist of Cloud Telecommunications and Web
Services.
Cloud Telecommunications
- Our cloud telecommunications
services transmit calls using IP or cloud technology, which
converts voice signals into digital data packets for transmission
over the Internet or cloud. Each of our calling plans provides a
number of basic features typically offered by traditional telephone
service providers, plus a wide range of enhanced features that we
believe offer an attractive value proposition to our customers.
This platform enables a user, via a single “identity”
or telephone number, to access and utilize services and features
regardless of how the user is connected to the Internet or cloud,
whether it’s from a desktop device or an application on a
mobile device.
We
generate recurring revenue from our cloud telecommunications and
broadband Internet services. Our cloud telecommunications contracts
typically have a thirty-six to sixty month term. We generate
product revenue and equipment financing revenue from the sale and
lease of our cloud telecommunications equipment. Revenues from the
sale of equipment, including those from sales-type leases, are
recognized at the time of sale or at the inception of the lease, as
appropriate.
Our
Cloud Telecommunications service revenue increased 26% or $510,000
to $2,509,000 for the three months ended September 30, 2018 as
compared to $1,999,000 for the three months ended September 30,
2017. Cloud Telecommunications service revenue increased 26% or
$1,457,000 to $7,058,000 for the nine months ended September 30,
2018 as compared to $5,601,000 for the nine months ended September
30, 2017. Our Cloud Telecommunications product revenue decreased
18% or $71,000 to $314,000 for the three months ended September 30,
2018 as compared to $385,000 for the three months ended September
30, 2017. Cloud Telecommunications product revenue increased 16% or
$150,000 to $1,117,000 for the nine months ended September 30, 2018
as compared to $967,000 for the nine months ended September 30,
2017. As of September 30, 2018 and 2017, our backlog was
$21,734,000 and $18,264,000, respectively.
Web Services
- We generate recurring revenue from
website hosting and other professional
services.
Our
Web Services revenue decreased 22% or $57,000 to $203,000 for the
three months ended September 30, 2018 as compared to $260,000 for
the three months ended September 30, 2017. Our Web Services revenue
decreased 21% or $170,000 to $636,000 for the nine months ended
September 30, 2018 as compared to $806,000 for the nine months
ended September 30, 2017.
OUR SERVICES AND PRODUCTS
Our
goal is to provide a broad range of cloud-based products and
services that nearly eliminate the cost of a businesses’
technology infrastructure and enable businesses of any size to more
efficiently run their business. By providing a variety of
comprehensive and scalable solutions, we are able to cater to
businesses of all sizes on a monthly subscription basis without the
need for expensive capital investments, regardless of where their
business is in its lifecycle. Our products and services can be
categorized in the following offerings:
27
Cloud Telecommunications
- Our cloud telecommunications
service offering includes hardware, software, and unified
communication solutions for businesses using IP or cloud technology
over any high-speed Internet connection. These services are
rendered through a variety of devices and user interfaces such as a
Crexendo branded desktop phones and/or mobile and desktop
applications. Some examples of mobile devices are Android cell
phones, iPhones, iPads or Android tablets. These services enable
our customers to seamlessly communicate with others through phone
calls that originate/terminate on our network or PSTN networks. Our
cloud telecommunications services are powered by our proprietary
implementation of standards based Web and VoIP cloud technologies.
Our services use our highly scalable complex infrastructure that we
build and manage based on industry standard best practices to
achieve greater efficiencies, better quality of service (QoS) and
customer satisfaction. Our infrastructure comprises of compute,
storage, network technologies, 3rd
party products and vendor
relationships. We also develop end user portals for account
management, license management, billing and customer support and
adopt other cloud technologies through our
partnerships.
Crexendo’s
cloud telecommunication service offers a wide variety of essential
and advanced features for businesses of all sizes. Many of these
features included in the service offering are:
●
Business
Productivity Features such as dial-by extension and name, transfer,
conference, call recording, Unlimited calling to anywhere in the US
and Canada, International calling, Toll free (Inbound and
Outbound)
●
Individual
Productivity Features such as Caller ID, Call Waiting, Last Call
Return, Call Recording, Music/Message-On-Hold, Voicemail, Unified
Messaging, Hot-Desking
●
Group
Productivity Features such as Call Park, Call Pickup, Interactive
Voice Response (IVR), Individual and Universal Paging, Corporate
Directory, Multi-Party Conferencing, Group Mailboxes, Web and
mobile devices based collaboration applications
●
Call
Center Features such as Automated Call Distribution (ACD), Call
Monitor, Whisper and Barge, Automatic Call Recording, One way call
recording, Analytics
●
Advanced
Unified Communication Features such as Find-Me-Follow-Me,
Sequential Ring and Simultaneous Ring, Voicemail
transcription
●
Mobile
Features such as extension dialing, transfer and conference and
seamless hand-off from WiFi to/from 3G and 4G, LTE, as well as
other data services. These features are also available on CrexMo,
an intelligent mobile application for iPhones and Android
smartphones, as well as iPads and Android tablets
●
Traditional
PBX Features such as Busy Lamp Fields, System Hold. 16-48 Port
density Analog Devices
●
Expanded
Desktop Device Selection such as Entry Level Phone, Executive
Desktop, DECT Phone for roaming users
●
Advanced
Faxing solution such as Cloud Fax (cFax) allowing customers to send
and receive Faxes from their Email Clients, Mobile Phones and
Desktops without having to use a Fax Machine simply by attaching a
file
●
Web
based online portal to administer, manage and provision the
system.
●
Asynchronous
communication tools like SMS/MMS, chat and document sharing to keep
in pace with emerging communication trends.
Many
of these services are included in our basic offering to our
customers for a monthly recurring fee and do not require a capital
expense. Some of the advanced features such as Automatic Call
Recording and Call Center Features require additional monthly fees.
Crexendo continues to invest and develop its technology and CPaaS
offerings to make them more competitive and
profitable.
Website Services -
Our website services segment allows
businesses to host their websites in our data center for a
recurring monthly fee.
RESULTS OF OPERATIONS
The
following discussion of financial condition and results of
operations should be read in conjunction with our condensed
consolidated financial statements and notes thereto and other
financial information included elsewhere in this Form
10-Q.
28
Results of Consolidated Operations (in
thousands, except for per share amounts):
|
Three Months Ended September 30,
|
Nine Months Ended September 30,
|
||
|
2018
|
2017
|
2018
|
2017
|
Service
revenue
|
$2,712
|
$2,259
|
$7,694
|
$6,407
|
Product
revenue
|
$314
|
$385
|
$1,117
|
$967
|
Total revenue
|
$3,026
|
$2,644
|
$8,811
|
$7,374
|
Loss
before income taxes
|
( 191)
|
( 182)
|
( 200)
|
( 945)
|
Income
tax provision
|
( 8)
|
( 8)
|
( 15)
|
( 16)
|
Net
loss
|
( 199)
|
( 190)
|
( 215)
|
( 961)
|
Basic
net loss per share
|
$(0.01)
|
$(0.01)
|
$(0.02)
|
$(0.07)
|
Diluted
net loss per share
|
$(0.01)
|
$(0.01)
|
$(0.02)
|
$(0.07)
|
Three months ended September 30, 2018 compared to three months
ended September 30, 2017
Service revenue
Service
revenue consists primarily of fees collected for cloud
telecommunications services, professional services, interest from
sales-type leases, broadband Internet services, administrative
fees, website hosting, and web management services. Service revenue
increased 20% or $453,000, to $2,712,000 for the three months ended
September 30, 2018 as compared to $2,259,000 for the three months
ended September 30, 2017. Cloud Telecommunications service revenue
increased 26% or $510,000, to $2,509,000 for the three months ended
September 30, 2018 as compared to $1,999,000 for the three months
ended September 30, 2017. Web service revenue decreased 22% or
$57,000, to $203,000 for the three months ended September 30, 2018
as compared to $260,000 for the three months ended September 30,
2017.
Product Revenue
Product
revenue consists primarily of fees collected for the sale of
desktop phone devices and third party equipment. Product revenue
decreased by 18% or $71,000, to $314,000 for the three months ended
September 30, 2018 as compared to $385,000 for the three months
ended September 30, 2017. Product revenue fluctuates from one
period to the next based on timing of installations. Our typical
customer installation is complete within 30 days. However, larger
enterprise customers can take multiple months, depending on size
and the number of locations. Product revenue is recognized when
products have been installed and services commence. We believe
growth will initially be seen through increase in our
backlog.
Loss Before Income Taxes
Loss
before income tax increased 5% or $9,000, to $191,000 for the three
months ended September 30, 2018 as compared to $182,000 for the
three months ended September 30, 2017. The increase in loss before
income tax is primarily due to the increase in revenue of $382,000
and a decrease in interest expense of $130,000, offset by an
increase in operating expenses of $521,000.
Income Tax Provision
We
had an income tax provision of $8,000 for the three months ended
September 30, 2018 compared to an income tax provision of $8,000
for the three months ended September 30, 2017. We had pre-tax loss
for the three months ended September 30, 2018 and 2017 of $191,000
and $182,000, respectively, and a full valuation allowance on all
of our deferred tax assets for the three months ended September 30,
2018 and 2017.
29
Nine months ended September 30, 2018 compared to nine months ended
September 30, 2017
Service revenue
Service
revenue consists primarily of fees collected for cloud
telecommunications services, professional services, interest from
sales-type leases, broadband Internet services, administrative
fees, website hosting, and web management services. Service revenue
increased 20% or $1,287,000, to $7,694,000 for the nine months
ended September 30, 2018 as compared to $6,407,000 for the nine
months ended September 30, 2017. Cloud Telecommunications service
revenue increased 26% or $1,457,000, to $7,058,000 for the nine
months ended September 30, 2018 as compared to $5,601,000 for the
nine months ended September 30, 2017. Web service revenue decreased
21% or $170,000, to $636,000 for the nine months ended September
30, 2018 as compared to $806,000 for the nine months ended
September 30, 2017.
Product Revenue
Product
revenue consists primarily of fees collected for the sale of
desktop phone devices and third party equipment. Product revenue
increased by 16% or $150,000, to $1,117,000 for the nine months
ended September 30, 2018 as compared to $967,000 for the nine
months ended September 30, 2017. Product revenue fluctuates from
one period to the next based on timing of installations. Our
typical customer installation is complete within 30 days. However,
larger enterprise customers can take multiple months, depending on
size and the number of locations. Product revenue is recognized
when products have been installed and services commence. We believe
growth will initially be seen through increase in our
backlog.
Loss Before Income Taxes
Loss
before income tax decreased 79% or $745,000, to $200,000 for the
nine months ended September 30, 2018 as compared to loss before
income tax of $945,000 for the nine months ended September 30,
2017. The decrease in loss before income tax is primarily due to
the increase in revenue of $1,437,000 and an increase in other
income of $196,000 due to a decrease in interest expense, offset by
an increase in operating expenses of $888,000.
Income Tax Provision
We
had an income tax provision of $15,000 for the nine months ended
September 30, 2018 compared to an income tax provision of $16,000
for the nine months ended September 30, 2017. We had a pre-tax loss
for the nine months ended September 30, 2018 and 2017 of $200,000
and $945,000, respectively, and a full valuation allowance on all
of our deferred tax assets for the nine months ended September 30,
2018 and 2017.
USE OF NON-GAAP FINANCIAL MEASURES
To
evaluate our business, we consider and use non-generally accepted
accounting principles (“Non-GAAP”) net income (loss)
and Adjusted EBITDA as a supplemental measure of operating
performance. These measures include the same adjustments that
management takes into account when it reviews and assesses
operating performance on a period-to-period basis. We consider
Non-GAAP net income (loss) to be an important indicator of overall
business performance because it allows us to evaluate results
without the effects of share-based compensation, rent expense paid
with common stock, interest expense paid with common stock, and
amortization of intangibles. We define EBITDA as U.S. GAAP net
income (loss) before interest income, interest expense, other
income and expense, provision for income taxes, and depreciation
and amortization. We believe EBITDA provides a useful metric to
investors to compare us with other companies within our industry
and across industries. We define Adjusted EBITDA as EBITDA adjusted
for share-based compensation, and rent expense paid with stock. We
use Adjusted EBITDA as a supplemental measure to review and assess
operating performance. We also believe use of Adjusted EBITDA
facilitates investors’ use of operating performance
comparisons from period to period, as well as across
companies.
In
our November 6, 2018 earnings press release, as furnished on Form
8-K, we included Non-GAAP net income (loss), EBITDA and Adjusted
EBITDA. The terms Non-GAAP net income (loss), EBITDA, and Adjusted
EBITDA are not defined under U.S. GAAP, and are not measures of
operating income, operating performance or liquidity presented in
analytical tools, and when assessing our operating performance,
Non-GAAP net income (loss), EBITDA, and Adjusted EBITDA should not
be considered in isolation, or as a substitute for net loss or
other consolidated income statement data prepared in accordance
with U.S. GAAP. Some of these limitations include, but are not
limited to:
30
●
EBITDA
and Adjusted EBITDA do not reflect our cash expenditures or future
requirements for capital expenditures or contractual
commitments;
●
they
do not reflect changes in, or cash requirements for, our working
capital needs;
●
they
do not reflect the interest expense, or the cash requirements
necessary to service interest or principal payments, on our debt
that we may incur;
●
they
do not reflect income taxes or the cash requirements for any tax
payments;
●
although
depreciation and amortization are non-cash charges, the assets
being depreciated and amortized will be replaced sometime in the
future, and EBITDA and Adjusted EBITDA do not reflect any cash
requirements for such replacements;
●
while
share-based compensation is a component of operating expense, the
impact on our financial statements compared to other companies can
vary significantly due to such factors as the assumed life of the
options and the assumed volatility of our common stock;
and
●
other
companies may calculate EBITDA and Adjusted EBITDA differently than
we do, limiting their usefulness as comparative
measures.
We
compensate for these limitations by relying primarily on our U.S.
GAAP results and using Non-GAAP net income (loss), EBITDA, and
Adjusted EBITDA only as supplemental support for management’s
analysis of business performance. Non-GAAP net income (loss),
EBITDA and Adjusted EBITDA are calculated as follows for the
periods presented.
RECONCILIATION OF NON-GAAP FINANCIAL MEASURES
In
accordance with the requirements of Regulation G issued by the SEC,
we are presenting the most directly comparable U.S. GAAP financial
measures and reconciling the unaudited Non-GAAP financial metrics
to the comparable U.S. GAAP measures.
Reconciliation of U.S. GAAP Net Loss to Non-GAAP Net
Income/(Loss)
|
||||
(Unaudited)
|
||||
|
Three Months Ended September 30,
|
Nine Months Ended September 30,
|
||
|
2018
|
2017
|
2018
|
2017
|
|
|
As Adjusted
|
|
As Adjusted
|
|
(In
thousands)
|
(In
thousands)
|
||
U.S.
GAAP net loss
|
$(199)
|
$(190)
|
$(215)
|
$(961)
|
Share-based
compensation
|
169
|
89
|
344
|
481
|
Amortization
of rent expense paid in stock, net of deferred gain
|
-
|
-
|
-
|
38
|
Amortization
of intangible assets
|
18
|
24
|
54
|
73
|
Non-cash
interest expense
|
-
|
132
|
-
|
198
|
Non-GAAP
net income/(loss)
|
$(12)
|
$55
|
$183
|
$(171)
|
|
|
|
|
|
Non-GAAP
net income/(loss) per common share:
|
|
|
|
|
Basic
|
$(0.00)
|
$0.00
|
$0.01
|
$(0.01)
|
Diluted
|
$(0.00)
|
$0.00
|
$0.01
|
$(0.01)
|
|
|
|
|
|
Weighted-average
common shares outstanding:
|
|
|
|
|
Basic
|
14,346,092
|
13,951,480
|
14,311,190
|
13,824,307
|
Diluted
|
14,346,092
|
14,278,141
|
15,130,602
|
13,824,307
|
31
Reconciliation of U.S. GAAP Net Loss to EBITDA to Adjusted
EBITDA
|
||||
(Unaudited)
|
||||
|
Three Months Ended September 30,
|
Nine Months Ended September 30,
|
||
|
2018
|
2017
|
2018
|
2017
|
|
|
As Adjusted
|
|
As Adjusted
|
|
(In
thousands)
|
(In
thousands)
|
||
U.S.
GAAP net loss
|
$(199)
|
$(190)
|
$(215)
|
$(961)
|
Depreciation
and amortization
|
26
|
26
|
66
|
81
|
Interest
expense
|
5
|
135
|
8
|
205
|
Interest
and other income
|
(7)
|
(7)
|
(14)
|
(15)
|
Income
tax provision
|
8
|
8
|
15
|
16
|
EBITDA
|
(167)
|
(28)
|
(140)
|
(674)
|
Share-based
compensation
|
169
|
89
|
344
|
481
|
Amortization
of rent expense paid in stock, net of deferred gain
|
-
|
-
|
-
|
38
|
Adjusted
EBITDA
|
$2
|
$61
|
$204
|
$(155)
|
CRITICAL ACCOUNTING POLICIES AND ESTIMATES
In
preparing our financial statements, we make estimates, assumptions
and judgments that can have a significant impact on our revenue,
operating income or loss and net income or loss, as well as on the
value of certain assets and liabilities on our balance sheet. We
believe that the estimates, assumptions and judgments involved in
our accounting policies described in Management’s Discussion
and Analysis of Financial Condition and Results of Operations in
Item 7 of our Annual Report on Form 10-K for the year ended
December 31, 2017 have the greatest potential impact on our
financial statements, so we consider them to be our critical
accounting policies and estimates. Our senior management has
reviewed the development and selection of our critical accounting
policies and estimates and their disclosure in this Form 10-Q with
the Audit Committee of our Board of Directors.
Segment Operating Results
The
Company has two operating segments, which consist of Cloud
Telecommunications and Web Services. The information below is
organized in accordance with our two reportable segments. Segment
operating income (loss) is equal to segment net revenue less
segment cost of service revenue, cost of product revenue, sales and
marketing, research and development, and general and administrative
expenses.
Operating Results of our Cloud Telecommunications Segment (in
thousands):
|
Three Months Ended September 30,
|
Nine Months Ended September 30,
|
||
|
2018
|
2017
|
2018
|
2017
|
Cloud Telecommunications
|
|
As Adjusted
|
|
As Adjusted
|
Service
revenue
|
$2,509
|
$1,999
|
$7,058
|
$5,601
|
Product
revenue
|
314
|
385
|
1,117
|
967
|
Total
revenue
|
2,823
|
2,384
|
8,175
|
6,568
|
Operating
expenses:
|
|
|
|
|
Cost
of service revenue
|
797
|
641
|
2,209
|
1,884
|
Cost
of product revenue
|
161
|
151
|
549
|
383
|
Research
and development
|
207
|
187
|
570
|
550
|
Selling
and marketing
|
910
|
735
|
2,506
|
2,081
|
General
and administrative
|
1,032
|
866
|
2,869
|
2,802
|
Total
operating expenses
|
3,107
|
2,580
|
8,703
|
7,700
|
Operating
loss
|
(284)
|
(196)
|
(528)
|
(1,132)
|
Other
income/(expense)
|
-
|
(122)
|
7
|
(184)
|
Loss
before tax provision
|
$(284)
|
$(318)
|
$(521)
|
$(1,316)
|
32
Three months ended September 30, 2018 compared to three
months ended September 30, 2017
Service Revenue
Cloud
Telecommunications service revenue consists primarily of fees
collected for cloud telecommunications services, professional
services, interest from sales-type leases, administrative fees, and
broadband Internet services. Service revenue increased 26% or
$510,000, to $2,509,000 for the three months ended September 30,
2018 as compared to $1,999,000 for the three months ended September
30, 2017. The increase in service revenue is due to an increase in
contracted service revenue, usage charges, and professional
services revenue of $530,000, offset by a decrease in sales-type
lease interest of $20,000. A substantial portion of Cloud
Telecommunications service revenue is generated through thirty-six
to sixty month service contracts. As such, we believe growth in
Cloud Telecommunications segment will initially be seen through
increases in our backlog.
Product Revenue
Product
revenue consists primarily of fees collected for the sale of
desktop phone devices and third party equipment. Product revenue
decreased 18% or $71,000, to $314,000 for the three months ended
September 30, 2018 as compared to $385,000 for the three months
ended September 30, 2017. Product revenue fluctuates from one
period to the next based on timing of installations. Our typical
customer installation is complete within 30 days. However, larger
enterprise customers can take multiple months, depending on size
and the number of locations. Product revenue is recognized when
products have been installed and services commence. We believe
growth will initially be seen through increases in our
backlog.
Backlog
Backlog
represents the total contract value of all contracts signed, less
revenue recognized from those contracts as of September 30, 2018
and 2017. Below is a table which displays the Cloud
Telecommunications segment revenue backlog as of July 1, 2018 and
2017, and September 30, 2018 and 2017, which we expect to recognize
as revenue within the next thirty-six to sixty months (in
thousands):
Cloud Telecommunications backlog as of July 1, 2018
|
$20,774
|
Cloud Telecommunications backlog as of September 30,
2018
|
$21,734
|
|
|
Cloud Telecommunications backlog as of July 1, 2017
|
$18,045
|
Cloud Telecommunications backlog as of September 30,
2017
|
$18,264
|
Cost of Service Revenue
Cost
of service revenue consists primarily of fees we pay to third-party
telecommunications carriers and software providers, broadband
Internet fees, and costs related to installations and customer
support salaries and benefits. Cost of service revenue increased
24% or $156,000, to $797,000 for the three months ended September
30, 2018 as compared to $641,000 for the three months ended
September 30, 2017. The increase in cost of service revenue was
primarily due to an increase in stock options expense of $62,000,
an increase in salary and benefits of $55,000 due to an increase in
headcount, an increase in bandwidth costs of $28,000, and an
increase in credit card processing fees of $11,000.
Cost of Product Revenue
Cost
of product revenue consists of the costs associated with the
purchase of desktop phone devices and third party equipment. Cost
of product revenue increased 7% or $10,000, to $161,000 for the
three months ended September 30, 2018 as compared to $151,000 for
the three months ended September 30, 2017. The increase is
primarily due to a higher volume of replacement phones being sent
out to customers and lower quality phones being replaced with
higher quality phones.
Research and Development
Research
and development expenses primarily consist of payroll and related
expenses, related to the development of new cloud
telecommunications features and products. Research and development
salary expenses increased 11% or $20,000, to $207,000 for the three
months ended September 30, 2018 as compared to $187,000 for the
three months ended September 30, 2017 due to fluctuations in salary
and benefits.
33
Selling and Marketing
Selling
and marketing expenses consist primarily of direct and channel
sales representative salaries and benefits, partner channel
commissions, amortization of costs to acquire contracts,
tradeshows, the production of marketing materials, and sales
support software. Selling and marketing expenses increased 24% or
$175,000, to $910,000 for the three months ended September 30, 2018
as compared to $735,000 for the three months ended September 30,
2017. The increase in selling and marketing expense was due to an
increase in salaries and benefits of $112,000, an increase in
commission expenses of $48,000 directly related to an increase in
revenue, an increase in business development costs of $10,000,
which includes trade shows and other marketing materials, and an
increase of $9,000 for travel, offset by a decrease in stock
options expense of $4,000.
General and Administrative
General
and administrative expenses consist of salaries and benefits for
executives, administrative personnel, legal, rent, accounting and
other professional services, and other administrative corporate
expenses. General and administrative expenses increased 19%
or $166,000, to $1,032,000 for the three months ended September 30,
2018 as compared to $866,000 for the three months ended September
30, 2017. Consolidated general and administrative expenses
increased 15%, or $147,000 to $1,101,000 for the three months ended
September 30, 2018 as compared to $954,000 for the three months
ended September 30, 2017. As Web Services segment revenue
continues to decrease and Cloud Telecommunications segment revenue
continues to increase, a higher percentage of general and
administrative costs are being allocated to the Cloud
Telecommunications segment. The increase in consolidated
general and administrative expenses is primarily due to an increase
in administrative salaries and benefits of $42,000, an increase in
accounting and other professional services of $32,000, an increase
in office equipment and software of $43,000, an increase in repairs
and maintenance of $25,000, an increase in stock options expense of
$21,000, and an increase in other administrative corporate expenses
of $2,000, offset by a decrease in shareholder and investor
relations expense of $18,000.
Other Expense
Other
expense primarily relates to the allocated portions of interest
expense, offset by sublease rental income. Net other expense
decreased 100% or $122,000, to $0 for the three months ended
September 30, 2018 as compared to $122,000 for the three months
ended September 30, 2017. The decrease is due to a decrease
in interest expense of $117,000 related to the related party note
payable, which was substantially paid off in September 2017, and an
increase in sublease income of $5,000 resulting from a sub-lease
signed in the fourth quarter of 2017.
Nine months ended September 30, 2018 compared to nine
months ended September 30, 2017
Service Revenue
Cloud
Telecommunications service revenue consists primarily of fees
collected for cloud telecommunications services, professional
services, interest from sales-type leases, administrative fees, and
broadband Internet services. Service revenue increased 26% or
$1,457,000, to $7,058,000 for the nine months ended September 30,
2018 as compared to $5,601,000 for the nine months ended September
30, 2017. The increase in service revenue is due to an increase in
contracted service revenue, usage charges, and professional
services revenue of $1,523,000, offset by a decrease in sales-type
lease interest of $66,000. A substantial portion of Cloud
Telecommunications service revenue is generated through thirty-six
to sixty month service contracts. As such, we believe growth in
Cloud Telecommunications segment will initially be seen through
increases in our backlog.
Product Revenue
Product
revenue consists primarily of fees collected for the sale of
desktop phone devices and third party equipment. Product revenue
increased 16% or $150,000, to $1,117,000 for the nine months ended
September 30, 2018 as compared to $967,000 for the nine months
ended September 30, 2017. Product revenue fluctuates from one
period to the next based on timing of installations. Our typical
customer installation is complete within 30 days. However, larger
enterprise customers can take multiple months, depending on size
and the number of locations. Product revenue is recognized when
products have been installed and services commence. We believe
growth will initially be seen through increases in our
backlog.
34
Backlog
Backlog
represents the total contract value of all contracts signed, less
revenue recognized from those contracts as of September 30, 2018
and 2017. Below is a table which displays the Cloud
Telecommunications segment revenue backlog as of January 1, 2018
and 2017, and September 30, 2018 and 2017, which we expect to
recognize as revenue within the next thirty-six to sixty months (in
thousands):
Cloud Telecommunications backlog as of January 1, 2018
|
$19,871
|
Cloud Telecommunications backlog as of September 30,
2018
|
$21,734
|
|
|
Cloud Telecommunications backlog as of January 1, 2017
|
$15,921
|
Cloud Telecommunications backlog as of September 30,
2017
|
$18,264
|
Cost of Service Revenue
Cost
of service revenue consists primarily of fees we pay to third-party
telecommunications carriers and software providers, broadband
Internet fees, and costs related to installations and customer
support. Cost of service revenue increased 17% or $325,000, to
$2,209,000 for the nine months ended September 30, 2018 as compared
to $1,884,000 for the nine months ended September 30, 2017. The
increase in cost of service revenue was primarily due to an
increase in salaries and benefits of $156,000 as a result of an
increase in headcount, an increase in bandwidth costs of $84,000,
an increase in stock options expense of $49,000, an increase in
credit card processing fees of $31,000, and a $5,000 increase in
freight and other installation costs. These increases are directly
related to the growth in monthly recurring revenue.
Cost of Product Revenue
Cost
of product revenue consists of the costs associated with the
purchase of desktop phone devices and third party equipment. Cost
of product revenue increased 43% or $166,000, to $549,000 for the
nine months ended September 30, 2018 as compared to $383,000 for
the nine months ended September 30, 2017. The increase is primarily
due to the increase in product sales and an increase in shipping
costs.
Research and Development
Research
and development expenses primarily consist of payroll and related
expenses, related to the development of new cloud
telecommunications features and products. Research and development
salary expenses increased 4% or $20,000, to $570,000 for the nine
months ended September 30, 2018 as compared to $550,000 for the
nine months ended September 30, 2017 due to fluctuations in salary
and benefits.
Selling and Marketing
Selling
and marketing expenses consist primarily of direct and channel
sales representative salaries and benefits, partner channel
commissions, amortization of costs to acquire contracts,
tradeshows, the production of marketing materials, and sales
support software. Selling and marketing expenses increased 20% or
$425,000, to $2,506,000 for the nine months ended September 30,
2018 as compared to $2,081,000 for the nine months ended September
30, 2017. The increase in selling and marketing expense was due to
an increase in commission expenses of $239,000 directly related to
an increase in revenue, an increase in salaries and benefits of
$160,000, an increase in travel expenses of $24,000, an increase in
bad debt of $6,000, and an increase in stock options expense of
$5,000, offset by a decrease in business development costs of
$9,000, which includes trade shows and other marketing
materials.
35
General and Administrative
General
and administrative expenses consist of salaries and benefits for
executives, administrative personnel, legal, rent, accounting and
other professional services, and other administrative corporate
expenses. General and administrative expenses increased 2% or
$67,000, to $2,869,000 for the nine months ended September 30, 2018
as compared to $2,802,000 for the nine months ended September 30,
2017. Consolidated general and administrative expenses
decreased 2%, or $54,000 to $3,080,000 for the nine months ended
September 30, 2018 as compared to $3,134,000 for the nine months
ended September 30, 2017. As Web Services segment revenue continues
to decrease and Cloud Telecommunications segment revenue continues
to increase, a higher percentage of general and administrative
costs are being allocated to the Cloud Telecommunications
segment. The decrease in consolidated general and
administrative expenses is primarily due to a decrease in stock
options expense of $179,000, a decrease in shareholder and investor
relations expense of $7,000, and a decrease in office equipment and
software of $47,000, offset by an increase in administrative
salaries and benefits of $37,000, an increase in accounting and
other professional services of $104,000, an increase in rent
expense of $9,000, an increase in repairs and maintenance of
$23,000, and an increase in other administrative corporate expenses
of $6,000.
Other Income/(Expense)
Other
income/(expense) primarily relates to the allocated portions of
interest expense, offset by sublease rental income. Net other
expense decreased 104% or $191,000, to $7,000 of net other income
for the nine months ended September 30, 2018 as compared to net
other expense of $(184,000) for the nine months ended September 30,
2017. The decrease is due to a decrease in interest expense of
$179,000 related to the related party note payable, which was
substantially paid off in September 2017, and an increase in
sublease income of $12,000 resulting from a sub-lease signed in the
fourth quarter of 2017.
Operating Results of Web Services segment (in
thousands):
|
Three Months Ended September 30,
|
Nine Months Ended September 30,
|
||
|
2018
|
2017
|
2018
|
2017
|
Web Services
|
|
As Adjusted
|
|
As Adjusted
|
Service
revenue
|
$203
|
$260
|
$636
|
$806
|
Operating
expenses:
|
|
|
|
|
Cost
of service revenue
|
36
|
23
|
84
|
78
|
Research
and development
|
7
|
7
|
19
|
19
|
General
and administrative
|
69
|
88
|
211
|
332
|
Total
operating expenses
|
112
|
118
|
314
|
429
|
Operating
income
|
91
|
142
|
322
|
377
|
Other
income/(expense)
|
2
|
(6)
|
(1)
|
(6)
|
Income
before tax provision
|
$93
|
$136
|
$321
|
$371
|
Three months ended September 30, 2018 compared to three months
ended September 30, 2017
Service Revenue
Service
revenue is generated primarily through website hosting,
professional web management services, and extended payment term
agreements (EPTAs). Web Services segment revenue decreased 22% or
$57,000, to $203,000 for the three months ended September 30, 2018
as compared to $260,000 for the three months ended September 30,
2017. The decrease in service revenue is primarily due to a
decrease in hosting revenue of $47,000 and a $10,000 decrease in
EPTA revenue due to a decrease in outstanding
receivables.
Cost of Service Revenue
Cost
of service revenue consists primarily of bandwidth, customer
service costs, and credit card processing fees. Cost of service
revenue increased 57% or $13,000, to $36,000 for the three months
ended September 30, 2018 as compared to $23,000 for the three
months ended September 30, 2017. The increase in cost of revenue is
primarily related to an increase in customer service salaries and
wages costs of $11,000 from an increase in web support requests for
SSL certificates, an increase in stock option expense of $3,000,
offset by a decrease in credit card fees of $1,000 directly related
to decrease in revenue.
36
Research and Development
Research
and development expenses primarily consist of salaries and
benefits, and related expenses which are attributable to the
development of our website development software products. Research
and development expenses were $7,000 for the three months ended
September 30, 2018 and September 30, 2017.
General and Administrative
General
and administrative expenses consist of salaries and benefits for
executives, administrative personnel, legal, rent, accounting and
other professional services, and other administrative corporate
expenses. General and administrative expenses decreased 22% or
$19,000, to $69,000 for the three months ended September 30, 2018
as compared to $88,000 for the three months ended September 30,
2017. The decrease in general and administrative expenses is
primarily due to less of an allocation of corporate general and
administrative expenses resulting from the 22% decrease in revenue
for the period. Consolidated general and administrative expenses
increased 15%, or $147,000 to $1,101,000 for the three months ended
September 30, 2018 compared to $954,000 for the three months ended
September 30, 2017. As Web Services segment revenue continues to
decrease and Cloud Telecommunications segment revenue continues to
increase, a higher percentage of general and administrative costs
are being allocated to the Cloud Telecommunications segment.
The increase in consolidated general and administrative expenses is
primarily due to an increase in administrative salaries and
benefits of $42,000, an increase in accounting and other
professional services of $32,000, an increase in office equipment
and software of $43,000, an increase in repairs and maintenance of
$25,000, an increase in stock options expense of $21,000, and an
increase in other administrative corporate expenses of $2,000,
offset by a decrease in shareholder and investor relations expense
of $18,000.
Other Income/(Expense)
Other
income/(expense) primarily relates to interest income from the
collection of EPTA receivables, foreign exchange gains or losses,
and the allocated portions of interest expense and sublease rental
income. Net other expense decreased 133%, or $8,000, to $2,000 of
net other income for the three months ended September 30, 2018 as
compared to net other expense of $(6,000) for the three months
ended September 30, 2017. The decrease is due to a decrease in
interest expense of $12,000 related to the related party note
payable, which was substantially paid off in September 2017, offset
by a net foreign exchange gain of $3,000, and a $1,000 decrease in
interest income from the collection of EPTAs.
Nine months ended September 30, 2018 compared to nine months ended
September 30, 2017
Service Revenue
Service
revenue is generated primarily through website hosting,
professional web management services, and extended payment term
agreements (EPTAs). Web Services segment revenue decreased 21% or
$170,000, to $636,000 for the nine months ended September 30, 2018
as compared to $806,000 for the nine months ended September 30,
2017. The decrease in service revenue is primarily due to a
decrease in hosting revenue of $148,000 and a $22,000 decrease in
EPTA revenue due to a decrease in outstanding
receivables.
Cost of Service Revenue
Cost
of service revenue consists primarily of bandwidth, customer
service costs, and credit card processing fees. Cost of service
revenue increased 8% or $6,000, to $84,000 for the nine months
ended September 30, 2018 as compared to $78,000 for the nine months
ended September 30, 2017. The cost of revenue increase is primarily
related to a $10,000 increase in customer service salaries and
wages from an increase in web support requests for SSL
certificates, offset by a $4,000 decrease in credit card processing
fees directly related to the reduction in revenue.
Research and
Development
Research
and development expenses primarily consist of salaries and
benefits, and related expenses which are attributable to the
development of our website development software products. Research
and development expenses were $19,000 for the nine months ended
September 30, 2018 and September 30, 2017.
37
General and Administrative
General
and administrative expenses consist of salaries and benefits for
executives, administrative personnel, legal, rent, accounting and
other professional services, and other administrative corporate
expenses. General and administrative expenses decreased 36% or
$121,000, to $211,000 for the nine months ended September 30, 2018
as compared to $332,000 for the nine months ended September 30,
2017. The decrease in general and administrative expenses is
primarily due to less of an allocation of corporate general and
administrative expenses resulting from the 21% decrease in revenue
for the period. Consolidated general and administrative expenses
decreased 2%, or $54,000 to $3,080,000 for the nine months ended
September 30, 2018 compared to $3,134,000 for the nine months ended
September 30, 2017. As Web Services segment revenue continues to
decrease and Cloud Telecommunications segment revenue continues to
increase, a higher percentage of general and administrative costs
are being allocated to the Cloud Telecommunications segment.
The decrease in consolidated general and administrative expenses is
primarily due to a decrease in stock options expense of $179,000, a
decrease in shareholder and investor relations expense of $7,000,
and a decrease in office equipment and software of $47,000, offset
by an increase in administrative salaries and benefits of $37,000,
an increase in accounting and other professional services of
$104,000, an increase in rent expense of $9,000, an increase in
repairs and maintenance of $23,000, and an increase in other
administrative corporate expenses of $6,000.
Other Expense
Other
expense primarily relates to interest income from the collection of
EPTA receivables, foreign exchange gains or losses, and the
allocated portions of interest expense and sublease rental income.
Other expense decreased 83% or $5,000 to $1,000 for the nine months
ended September 30, 2018 as compared to $6,000 for the nine months
ended September 30, 2017. The decrease is due to a decrease in
interest expense of $18,000 related to the related party note
payable, which was substantially paid off in September 2017, offset
by a net foreign exchange gain of $11,000, and a $2,000 decrease in
interest income from the collection of EPTAs.
Liquidity and Capital Resources
As of
September 30, 2018 and 2017, we had cash and cash equivalents of
$1,796,000 and $1,207,000, respectively. Changes in cash and cash
equivalents are dependent upon changes in, among other things,
working capital items such as contract liabilities, contract costs,
accounts payable, accounts receivable, prepaid expenses, and
various accrued expenses, as well as purchases of property and
equipment and changes in our capital and financial structure due to
debt repayments and issuances, stock option exercises, sales of
equity investments and similar events. We believe that our
operations along with existing liquidity sources will satisfy our
cash requirements for at least the next 12 months. If the
assumptions underlying our business plan regarding future revenue
and expenses change or if unexpected opportunities or needs arise,
we may seek to raise additional cash by selling equity or debt
securities.
Working Capital
Working
capital increased 35% or $322,000 to $1,243,000 as of September 30,
2018 as compared to $921,000 at December 31, 2017. The increase in
working capital was related to an increase in cash and cash
equivalents of $514,000, an increase in contract assets of $6,000,
an increase in inventories of $162,000, an increase in prepaid
expenses of $2,000, an increase in income tax receivable of $2,000,
a decrease in accounts payable of $2,000, and a decrease in
contract liabilities, current portion, of $29,000, offset by a
decrease in trade receivables, net of allowance for doubtful
accounts of $9,000, a decrease in equipment financing receivables
of $46,000, a decrease in contract costs of $5,000, a decrease in
other current assets of $10,000, an increase accrued expenses of
$293,000, an increase in capital lease obligations, current portion
of $27,000, and an increase in notes payable, current portion, of
$5,000.
Cash, Cash Equivalents, and Restricted Cash
Cash,
cash equivalents, and restricted cash increased 37% or $514,000 to
$1,896,000 at September 30, 2018 as compared to $1,382,000 at
December 31, 2017. During the nine months ended September 30, 2018,
operating activities provided $350,000, financing activities
provided $300,000, and $136,000 was used for investing
activities.
Inventories
Inventories
increased 124% or $162,000 to $293,000 at September 30, 2018 as
compared to $131,000 at December 31, 2017. The increase is due to
the receipt of a large inventory shipment at the end of June to
replenish inventory from shipments made during the
quarter.
38
Prepaid Expenses
Prepaid
expenses increased 1% or $2,000 to $253,000 at September 30, 2018
as compared to $251,000 at December 31, 2017.
Accounts Payable and Accrued Expenses
Accounts
payable decreased 3% or $2,000 to $77,000 at September 30, 2018 as
compared to $79,000 at December 31, 2017. Our accounts payable as
of September 30, 2018 were generally within our vendors’
terms of payment. The increase is primarily related to the timing
of check processing schedule.
Accrued
expenses increased 30% or $293,000 to $1,254,000 at September 30,
2018 as compared to $961,000 at December 31, 2017. Salaries and
benefits accrual increased $189,000, sales tax accrual increased
$78,000, accrued audit and tax preparation fees increased $54,000,
accrued expenses for building repairs increased $14,000, and other
accrued expenses increased $13,000, offset by a $55,000 decrease in
accrued accounts payable.
Notes Payable
Notes
payables decreased 6% or $5,000 to $74,000 at September 30, 2018 as
compared to $79,000 at December 31, 2017. The decrease is related
to payments made on financing contracts.
Contract Liabilities
Contract
liabilities increased 1% or $7,000 to $995,000 at September 30,
2018 as compared to $988,000 at December 31, 2017. The increase is
primarily due to one customer paying their entire 60 month
agreement upfront, offset by a reclassification to revenue for
installations completed during the period.
Capital
Total
stockholders’ equity increased 17% or $284,000, to $1,914,000
at September 30, 2018 as compared to $1,630,000 at December 31,
2017. The increase in total stockholders’ equity was
attributable to an increase in additional paid-in capital of
$344,000 for stock options issued to employees and $155,000 for
proceeds from the exercise of stock options, offset by a net loss
of $215,000.
Off Balance Sheet Arrangements
As
of September 30, 2018, we are not involved in any off-balance sheet
arrangements, as defined in Item 303(a)(4)(ii) of SEC Regulation
S-K.
Impact of Recent Accounting Pronouncements
The
information set forth under Note 1 to the condensed consolidated
financial statements under the caption “Recent Accounting
Pronouncements” is incorporated herein by
reference.
Forward-Looking Statements and Factors That May Affect Future
Results and Financial Condition
With
the exception of historical facts, the statements contained in
Management’s Discussion and Analysis of Financial Condition
and Results of Operations are “forward-looking
statements” within the meaning of the Private Securities
Litigation Reform Act of 1995, which provides a "safe harbor" for such
forward-looking statements. The words "believe," "expect,"
"anticipate," "estimate," "will" and other similar statements of
expectation identify forward-looking statements. The statements
reflect our current expectations and beliefs regarding our future
results of operations, performance and achievements. These
statements are subject to risks and uncertainties and are based
upon assumptions and beliefs that may or may not materialize. These
forward-looking statements include, but are not limited to,
statements concerning:
●
market acceptance
of new or existing services and features; customer acceptance and
demand for our cloud communication and services; our ability to
increase sales.
39
●
our belief that we
can compete successfully by relying on our infrastructure and
marketing strategies as well as techniques, systems and procedures,
and by adding additional products and services in the
future;
●
changes in both our
competitors and the markets in which we compete; the quality and
reliability of our services; customer cancellations and churn rate;
our ability to scale our business; customer acquisition costs; our
reliance on infrastructure of third-party network services
providers; risk of failure in our physical infrastructure; risk of
failure of our software; firmware, hardware or any other
products;
●
our continued
compliance with industry standards and regulatory requirements in
the United States and foreign countries in which we make our
solutions available the costs of such compliance; risks relating to
our strategies and objectives for future operations including
managing our systems, sales and channel partners, as well as
acquisitions. Managing our cost structure, margins and achieve
profitability; and
●
risk of
cybersecurity breaches; general economic conditions that could
adversely affect our business and operating results; implementation
and effects of new accounting standards and policies in our
reported financial results; and; potential future intellectual
property infringement claims and other claims that could adversely
affect our business and operating results.
We
caution readers that our operating results are subject to various
risks and uncertainties that could cause our actual results and
outcomes to differ materially from those discussed or anticipated,
including changes in economic conditions and Internet technologies,
interest rate fluctuations, and the factors set forth in the
section entitled, “Risk Factors,” under
Part I, Item 1A of the 2017 Form 10-K. We also advise readers
not to place any undue reliance on the forward-looking statements
contained in this Form 10-Q, which reflect our beliefs and
expectations only as of the date of this Report. We assume no
obligation to update or revise these forward-looking statements to
reflect new events or circumstances or any changes in our beliefs
or expectations, other than as required by law.
Item
3.
Quantitative
and Qualitative Disclosures about Market Risk
Not
required
Item
4.
Controls
and Procedures
Conclusion Regarding the Effectiveness of Disclosure Controls and
Procedures
Our
Chief Executive Officer and Chief Financial Officer, after
evaluating the effectiveness of our disclosure controls and
procedures (as defined in Rule 13a-15(e) or 15d-15(e) under the
Securities Exchange Act of 1934, as amended (the “Exchange
Act”)) as of the end of the period covered by this Report,
have concluded that, based on the evaluation of these controls and
procedures, our disclosure controls and procedures were
effective.
Changes in Internal Control over Financial Reporting
There
have been no changes in our internal control over financial
reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the
Exchange Act) during the nine months ended September 30, 2018 that
have materially affected, or are reasonably likely to materially
affect, our internal control over financial reporting.
40
PART II - OTHER INFORMATION
Item
1.
Legal
Proceedings
From
time to time, we are involved in lawsuits, claims, investigations
and proceedings that arise in the ordinary course of business.
There are no matters pending or threatened that we expect to have a
material adverse impact on our business, results of operations,
financial condition or cash flows.
Item
1A.
Risk
Factors
There
are many risk factors that may affect our business and the results
of our operations, many of which are beyond our control.
Information on certain risks that we believe are material to our
business is set forth in “Part I – Item 1A.
Risk Factors” of the 2017 Form 10-K.
Item
2.
Unregistered
Sales of Equity Securities and Use of Proceeds
None
Item
6.
Exhibits
Exhibits
|
Certification
of Chief Executive Officer Pursuant to Rules 13a-14(a) and
15d-14(a) under the Securities and Exchange Act of 1934, as
amended
|
|
|
Certification
of Chief Financial Officer Pursuant to Rules 13a-14(a) and
15d-14(a) under the Securities and Exchange Act of 1934, as
amended
|
|
|
Certification
of Chief Executive Officer Pursuant to 18 U.S.C.
Section 1350
|
|
|
Certification
of Chief Financial Officer Pursuant to 18 U.S.C.
Section 1350
|
101.INS*
101.SCH*
101.CAL*
101.DEF*
101.LAB*
101.PRE*
|
|
XBRL
INSTANCE DOCUMENT
XBRL
TAXONOMY EXTENSION SCHEMA DOCUMENT
XBRL
TAXONOMY EXTENSION CALCULATION LINKBASE DOCUMENT
XBRL
TAXONOMY EXTENSION DEFINITION LINKBASE DOCUMENT
XBRL
TAXONOMY EXTENSION LABEL LINKBASE DOCUMENT
XBRL
TAXONOMY EXTENSION PRESENTATION LINKBASE DOCUMENT
|
*
|
|
In accordance with Rule 406T of Regulation S-T, these
XBRL (eXtensible Business Reporting Language) documents are
furnished and not filed or a part of a registration statement or
prospectus for purposes of Sections 11 or 12 of the Securities
Act of 1933 or Section 18 of the Securities Exchange Act of
1934 and otherwise are not subject to liability under these
sections.
|
41
SIGNATURES
Pursuant to the
requirements of the Securities Exchange Act of 1934, the registrant
has duly caused this report to be signed on its behalf by the
undersigned, thereunto duly authorized.
|
Crexendo, Inc.
|
|
|
|
|
|
|
|
November
6, 2018
|
By:
|
/s/ Steven G.
Mihaylo
|
|
|
Steven G. Mihaylo
Chief Executive Officer
|
November
6, 2018
|
By:
|
/s/ Ronald
Vincent
|
|
|
Ronald Vincent
Chief Financial Officer
|
42