FORRESTER RESEARCH, INC. - Quarter Report: 2015 September (Form 10-Q)

FORM 10-Q

(MARK ONE)

x	QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934.

FOR THE QUARTERLY PERIOD ENDED September 30, 2015

o	TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934.

COMMISSION FILE NUMBER: 000-21433

FORRESTER RESEARCH, INC.

(Exact name of registrant as specified in its charter)

DELAWARE		04-2797789
(State or other jurisdiction of incorporation or organization)		(I.R.S. Employer Identification Number)

60 Acorn Park Drive CAMBRIDGE, MASSACHUSETTS		02140
(Address of principal executive offices)		(Zip Code)

Registrant’s telephone number, including area code: (617) 613-6000

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No o

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes x No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer	¨	Accelerated filer	x

Non-accelerated filer	¨ (Do not check if a smaller reporting company)	Smaller reporting company	¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o No x

As of November 2, 2015 17,742,000 shares of the registrant’s common stock were outstanding.

FORRESTER RESEARCH, INC.

INDEX TO FORM 10-Q

		PAGE
PART I. FINANCIAL INFORMATION		3
ITEM 1. Financial Statements (Unaudited)		3
Consolidated Balance Sheets as of September 30, 2015 and December 31, 2014		3
Consolidated Statements of Income for the Three and Nine Months Ended September 30, 2015 and 2014		4
Consolidated Statements of Comprehensive Income for the Three and Nine Months Ended September 30, 2015 and 2014		5
Consolidated Statements of Cash Flows for the Nine Months Ended September 30, 2015 and 2014		6
Notes to Consolidated Financial Statements		7
ITEM 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations		15
ITEM 3. Quantitative and Qualitative Disclosures About Market Risk		24
ITEM 4. Controls and Procedures		24
PART II. OTHER INFORMATION		25
ITEM 1A. Risk Factors		25
ITEM 2. Unregistered Sales of Equity Securities and Use of Proceeds		25
ITEM 6. Exhibits		26

PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

FORRESTER RESEARCH, INC.

CONSOLIDATED BALANCE SHEETS

(In thousands, except per share data, unaudited)

	September 30,			December 31,
	2015			2014
ASSETS
Current Assets:
Cash and cash equivalents	$	45,586		$	49,650
Marketable investments (Note 3)		58,565			54,885
Accounts receivable, net		37,379			67,429
Deferred commissions		9,332			13,754
Prepaid expenses and other current assets		21,154			22,277
Total current assets		172,016			207,995
Property and equipment, net		27,781			32,174
Goodwill		74,772			76,683
Intangible assets, net		2,591			3,382
Other assets		15,540			12,473
Total assets	$	292,700		$	332,707

LIABILITIES AND STOCKHOLDERS' EQUITY
Current Liabilities:
Accounts payable	$	595		$	912
Accrued expenses and other current liabilities		29,641			36,217
Deferred revenue		124,195			144,568
Total current liabilities		154,431			181,697
Non-current liabilities		9,277			9,408
Total liabilities		163,708			191,105

Stockholders' Equity (Note 7):
Preferred stock, $0.01 par value
Authorized - 500 shares, issued and outstanding - none		—			—
Common stock, $0.01 par value
Authorized - 125,000 shares
Issued - 21,046 and 20,856 as of September 30, 2015 and December 31, 2014, respectively
Outstanding 17,808 and 18,153 as of September 30, 2015 and December 31, 2014, respectively		210			209
Additional paid-in capital		132,172			124,942
Retained earnings		118,131			117,318
Treasury stock - 3,238 and 2,703 as of September 30, 2015 and December 31, 2014, respectively, at cost		(117,893	)		(99,254	)
Accumulated other comprehensive loss		(3,628	)		(1,613	)
Total stockholders’ equity		128,992			141,602
Total liabilities and stockholders’ equity	$	292,700		$	332,707

The accompanying notes are an integral part of these consolidated financial statements.

FORRESTER RESEARCH, INC.

CONSOLIDATED STATEMENTS OF INCOME

(In thousands, except per share data, unaudited)

	Three Months Ended					Nine Months Ended
	September 30,					September 30,
	2015		2014			2015		2014
Revenues:
Research services	$	52,205	$	50,622		$	156,667	$	153,737
Advisory services and events		22,548		24,741			76,084		77,644
Total revenues		74,753		75,363			232,751		231,381
Operating expenses:
Cost of services and fulfillment		29,222		30,105			92,543		93,143
Selling and marketing		27,460		27,677			85,572		86,190
General and administrative		9,530		10,023			28,564		29,365
Depreciation		2,048		2,174			6,251		7,236
Amortization of intangible assets		224		530			669		1,605
Reorganization costs (credits)		928		(71	)		4,433		1,817
Total operating expenses		69,412		70,438			218,032		219,356
Income from operations		5,341		4,925			14,719		12,025
Other income, net		159		232			342		247
Gains (losses) on investments, net		245		(105	)		236		(25	)
Income before income taxes		5,745		5,052			15,297		12,247
Income tax provision		1,295		2,009			5,321		4,981
Net income	$	4,450	$	3,043		$	9,976	$	7,266

Basic income per common share	$	0.25	$	0.17		$	0.55	$	0.38

Diluted income per common share	$	0.25	$	0.16		$	0.55	$	0.38

Basic weighted average common shares outstanding		17,892		18,287			17,986		18,886
Diluted weighted average common shares outstanding		18,065		18,549			18,231		19,169
Cash dividends declared per common share	$	0.17	$	0.16		$	0.51	$	0.48

The accompanying notes are an integral part of these consolidated financial statements.

FORRESTER RESEARCH, INC.

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(In thousands, unaudited)

	Three Months Ended						Nine Months Ended
	September 30,						September 30,
	2015			2014			2015			2014

Net income	$	4,450		$	3,043		$	9,976		$	7,266

Other comprehensive income (loss), net of taxes:
Foreign currency translation		(129	)		(2,333	)		(2,062	)		(2,394	)
Net change in market value of investments		—			(59	)		47			(23	)
Other comprehensive loss		(129	)		(2,392	)		(2,015	)		(2,417	)
Comprehensive income	$	4,321		$	651		$	7,961		$	4,849

The accompanying notes are an integral part of these consolidated financial statements.

FORRESTER RESEARCH, INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands, unaudited)

	Nine Months Ended
	September 30,
	2015			2014

Cash flows from operating activities:
Net income	$	9,976		$	7,266
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and asset write-offs		6,408			7,236
Amortization of intangible assets		669			1,605
Net (gains) losses from investments		(236	)		25
Deferred income taxes		(2,463	)		(5,406	)
Stock-based compensation		5,885			5,148
Amortization of premium on investments		556			1,048
Foreign currency losses		64			234
Changes in assets and liabilities
Accounts receivable		29,511			37,921
Deferred commissions		4,422			3,230
Prepaid expenses and other current assets		(148	)		(255	)
Accounts payable		(284	)		18
Accrued expenses and other liabilities		(7,115	)		(7,924	)
Deferred revenue		(19,027	)		(22,295	)
Net cash provided by operating activities		28,218			27,851
Cash flows from investing activities:
Purchases of property and equipment		(2,316	)		(1,110	)
Purchases of marketable investments		(20,587	)		(27,165	)
Proceeds from sales and maturities of marketable investments		16,428			51,610
Other investing activity		275			1,471
Net cash provided by (used in) investing activities		(6,200	)		24,806
Cash flows from financing activities:
Dividends paid on common stock		(9,163	)		(9,053	)
Repurchases of common stock		(18,639	)		(66,557	)
Proceeds from issuance of common stock under employee equity incentive plans		2,899			6,781
Excess tax benefits from stock-based compensation		32			157
Net cash used in financing activities		(24,871	)		(68,672	)
Effect of exchange rate changes on cash and cash equivalents		(1,211	)		(1,185	)
Net decrease in cash and cash equivalents		(4,064	)		(17,200	)
Cash and cash equivalents, beginning of period		49,650			74,132
Cash and cash equivalents, end of period	$	45,586		$	56,932

The accompanying notes are an integral part of these consolidated financial statements.

FORRESTER RESEARCH, INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited)

Note 1 — Interim Consolidated Financial Statements

Basis of Presentation

The accompanying unaudited interim consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial information and pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”) for reporting on Form 10-Q. Accordingly, certain information and footnote disclosures required for complete financial statements are not included herein. The year-end balance sheet data was derived from audited financial statements, but does not include all disclosures required by accounting principles generally accepted in the United States of America. It is recommended that these financial statements be read in conjunction with the consolidated financial statements and related notes that appear in the Forrester Research, Inc. (“Forrester”) Annual Report on Form 10-K for the year ended December 31, 2014. In the opinion of management, all adjustments (consisting of normal recurring adjustments) considered necessary for a fair statement of the financial position, results of operations, comprehensive income and cash flows as of the dates and for the periods presented have been included. The results of operations for the three and nine months ended September 30, 2015 may not be indicative of the results for the year ending December 31, 2015, or any other period.

Fair Value Measurements

The carrying amounts reflected in the Consolidated Balance Sheets for cash and cash equivalents, accounts receivable, accounts payable, and accrued expenses approximate fair value due to their short-term maturities. See Note 3 – Marketable Investments for the fair value of the Company’s marketable investments.

Note 2 — Accumulated Other Comprehensive Income (Loss)

The components of accumulated other comprehensive income (loss) are as follows (in thousands):

							Total
	Net Unrealized Gain			Cumulative			Accumulated
	(Loss) on Marketable			Translation			Other Comprehensive
	Investments			Adjustment			Income (Loss)
Balance at January 1, 2015	$	(74	)	$	(1,539	)	$	(1,613	)
Foreign currency translation		—			(2,062	)		(2,062	)
Unrealized gain on investments, net of tax of $29		47			—			47
Balance at September 30, 2015	$	(27	)	$	(3,601	)	$	(3,628	)

							Total
	Net Unrealized Gain			Cumulative			Accumulated
	(Loss) on Marketable			Translation			Other Comprehensive
	Investments			Adjustment			Income (Loss)
Balance at July 1, 2015	$	(27	)	$	(3,472	)	$	(3,499	)
Foreign currency translation		—			(129	)		(129	)
Balance at September 30, 2015	$	(27	)	$	(3,601	)	$	(3,628	)

							Total
	Net Unrealized Gain			Cumulative			Accumulated
	(Loss) on Marketable			Translation			Other Comprehensive
	Investments			Adjustment			Income (Loss)
Balance at January 1, 2014	$	16		$	2,438		$	2,454
Foreign currency translation		—			(2,394	)		(2,394	)
Unrealized loss on investments before reclassification, net of tax of $6		(18	)		—			(18	)
Reclassification adjustment for net gains realized in net income, net of tax of $7		(5	)		—			(5	)
Balance at September 30, 2014	$	(7	)	$	44		$	37

							Total
	Net Unrealized Gain			Cumulative			Accumulated
	(Loss) on Marketable			Translation			Other Comprehensive
	Investments			Adjustment			Income (Loss)
Balance at July 1, 2014	$	52		$	2,377		$	2,429
Foreign currency translation		—			(2,333	)		(2,333	)
Unrealized loss on investments before reclassification, net of tax of $33		(51	)		—			(51	)
Reclassification adjustment for net gains realized in net income, net of tax of $5		(8	)		—			(8	)
Balance at September 30, 2014	$	(7	)	$	44		$	37

Reclassification adjustments for net gains (losses) are reported in gains (losses) on investments, net in the Consolidated Statements of Income.

Note 3 — Marketable Investments

The following table summarizes the Company’s marketable investments (in thousands):

	As of September 30, 2015
			Gross		Gross
	Amortized		Unrealized		Unrealized			Market
	Cost		Gains		Losses			Value

Corporate obligations	$	58,608	$	15	$	(58	)	$	58,565

	As of December 31, 2014
			Gross		Gross
	Amortized		Unrealized		Unrealized			Market
	Cost		Gains		Losses			Value

Corporate obligations	$	55,005	$	13	$	(133	)	$	54,885

Realized gains and losses on securities are included in earnings and are determined using the specific identification method. Realized gains or losses on the sale of the Company’s corporate obligations were not material in the three and nine months ended September 30, 2015 or 2014.

The following table summarizes the maturity periods of the marketable securities in the Company’s portfolio as of September 30, 2015 (in thousands).

		FY 2015				FY 2016				FY 2017				Thereafter				Total
Corporate obligations		$	4,501			$	25,434			$	23,632			$	4,998			$	58,565

The following table shows the gross unrealized losses and market value of Forrester’s available-for-sale securities with unrealized losses that are not deemed to be other-than-temporary, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position (in thousands):

	As of September 30, 2015
	Less Than 12 Months				12 Months or Greater
	Market		Unrealized		Market		Unrealized
	Value		Losses		Value		Losses

Corporate obligations	$	24,065	$	52	$	2,035	$	6

	As of December 31, 2014
	Less Than 12 Months				12 Months or Greater
	Market		Unrealized		Market		Unrealized
	Value		Losses		Value		Losses

Corporate obligations	$	38,175	$	133	$	—	$	—

Fair Value

The Company measures certain financial assets at fair value on a recurring basis, including cash equivalents and available-for-sale securities. The fair values of these financial assets have been classified as Level 1, 2 or 3 within the fair value hierarchy as described in the accounting standards for fair value measurements.

Level 1 — Fair value based on quoted prices in active markets for identical assets or liabilities.

Level 2 — Fair value based on inputs other than Level 1 inputs that are observable, either directly or indirectly, such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.

Level 3 — Fair value based on unobservable inputs that are supported by little or no market activity and such inputs are significant to the fair value of the assets or liabilities.

The following table represents the Company’s fair value hierarchy for its financial assets (cash equivalents and investments) measured at fair value on a recurring basis (in thousands):

	As of September 30, 2015
	Level 1		Level 2		Level 3		Total
Money market funds (1)	$	3,181	$	—	$	—	$	3,181
Corporate obligations		—		58,565		—		58,565
Total	$	3,181	$	58,565	$	—	$	61,746

	As of December 31, 2014
	Level 1		Level 2		Level 3		Total
Money market funds (1)	$	1,794	$	—	$	—	$	1,794
Corporate obligations		—		54,885		—		54,885
Total	$	1,794	$	54,885	$	—	$	56,679

(1)	Included in cash and cash equivalents.

Level 2 assets consist of the Company’s entire portfolio of corporate bonds. Level 2 assets have been initially valued at the transaction price and subsequently valued, at the end of each reporting period, typically utilizing third party pricing services or other market observable data. The pricing services utilize industry standard valuation methods, including both income and market based approaches and observable market inputs to determine value. These observable market inputs include reportable trades, benchmark yields, credit spreads, broker/dealer quotes, bids, offers, current spot rates and other industry and economic events.

Note 4 — Non-Marketable Investments

At September 30, 2015 and December 31, 2014, the carrying value of the Company’s non-marketable investments, which were composed primarily of interests in technology-related private equity funds, was $3.9 million and $3.8 million, respectively, and is included in other assets in the Consolidated Balance Sheets.

One of the Company’s investments, with a book value of $0.6 million and $0.7 million at September 30, 2015 and December 31, 2014, respectively, is being accounted for using the cost method and, accordingly, is valued at cost unless an other-than-temporary impairment in its value occurs. The other investments are being accounted for using the equity method as the investments are limited partnerships and the Company has an ownership interest in excess of 5% and, accordingly, the Company records its share of the investee’s operating results each period. Gains and losses from non-marketable investments were insignificant during the three and nine months ended September 30, 2015 and 2014, and are included in gains (losses) on investments, net in the Consolidated Statements of Income. During the nine months ended September 30, 2015 and 2014, gross distributions of $0.1 million and $1.5 million, respectively, were received from the funds.

Note 5 — Reorganization

In the first quarter of 2015, the Company implemented a reduction in its workforce of approximately 4% of its employees across various geographies and functions, in order to reallocate investment in 2015 to planned sales expansion and to delivery areas seeing the greatest client demand. Overall the Company expects to increase its headcount by approximately 1% at the end of 2015 compared to 2014 levels. The Company recorded $3.2 million of severance and related costs for this action during the nine months ended September 30, 2015. In addition, the Company incurred $0.3 million during the nine months ended September 30, 2015 primarily for a non-cash charge for the liquidation of a small non-U.S. subsidiary. The costs under this plan are expected to be substantially paid by the end of 2015.

In the third quarter of 2015 the Company incurred $0.7 million of severance and related benefits for the reorganization of its Products Group, consisting of the termination of the chief product officer and related administrative staff, and the termination of a senior product leader with the intent to relocate this position to the U.S. The responsibilities of the former chief product officer have been assumed by the Company’s chief research officer. In addition, as a result of the change in leadership in the Products Group, the Company incurred $0.2 million of expense to write off a software development project that was no longer deemed probable to be completed.

Approximately $0.5 million of the severance and related benefit costs incurred during 2015 are expected to be paid in 2016 and the remainder will be paid in 2015.

During the nine months ended September 30, 2014 the Company incurred $1.8 million of severance and related costs for the termination of approximately 1% of its employees across various geographies and functions primarily to realign resources due to the Company’s new organizational structure put in place in late 2013.

The following table rolls forward the activity in the reorganization accrual for the nine months ended September 30, 2015 (in thousands):

	Workforce			Subsidiary			Products Group
	Reduction			Liquidation			Reorganization			Total
Accrual at December 31, 2014	$	118		$	—		$	—		$	118
Additions		3,173			334			926			4,433
Cash payments		(3,134	)		—			—			(3,134	)
Non-cash charge		—			(318	)		(157	)		(475	)
Accrual at September 30, 2015	$	157		$	16		$	769		$	942

Note 6 — Net Income Per Common Share

Basic net income per common share is computed by dividing net income by the basic weighted average number of common shares outstanding during the period. Diluted net income per common share is computed by dividing net income by the diluted weighted average number of common shares and common equivalent shares outstanding during the period. The weighted average number of common equivalent shares outstanding has been determined in accordance with the treasury-stock method. Common equivalent shares consist of common stock issuable on the exercise of outstanding options and vesting of restricted stock units when dilutive.

Basic and diluted weighted average common shares are as follows (in thousands):

	Three Months Ended				Nine Months Ended
	September 30,				September 30,
	2015		2014		2015		2014

Basic weighted average common shares outstanding		17,892		18,287		17,986		18,886
Weighted average common equivalent shares		173		262		245		283
Diluted weighted average common shares outstanding		18,065		18,549		18,231		19,169
Options excluded from diluted weighted average share calculation as effect would have been anti-dilutive		1,503		610		1,069		591

Note 7 — Stockholders’ Equity

Equity Plans

Stock option activity for the nine months ended September 30, 2015 is presented below (in thousands, except per share data):

				Weighted -		Weighted -
				Average		Average
				Exercise		Remaining		Aggregate
	Number			Price Per		Contractual		Intrinsic
	of Shares			Share		Term (in years)		Value

Outstanding at December 31, 2014		1,954		$	33.81
Granted		450			33.74
Exercised		(49	)		29.38
Forfeited		(111	)		36.23
Outstanding at September 30, 2015		2,244		$	33.77		6.92	$	2,000
Exercisable at September 30, 2015		1,132		$	32.14		5.06	$	1,817
Vested and expected to vest at September 30, 2015		2,114		$	33.67		6.78	$	1,989

Restricted stock unit activity for the nine months ended September 30, 2015 is presented below (in thousands, except per share data):

				Weighted-
				Average
	Number of			Grant Date
	Shares			Fair Value
Unvested at December 31, 2014		433		$	35.64
Granted		258			31.50
Vested		(134	)		35.29
Forfeited		(39	)		35.45
Unvested at September 30, 2015		518		$	33.68

Stock-Based Compensation

Forrester recognizes the fair value of stock-based compensation in net income over the requisite service period of the individual grantee, which generally equals the vesting period. Stock-based compensation was recorded in the following expense categories (in thousands):

	Three Months Ended				Nine Months Ended
	September 30,				September 30,
	2015		2014		2015		2014
Cost of services and fulfillment	$	1,183	$	1,134	$	3,218	$	3,005
Selling and marketing		331		302		754		767
General and administrative		710		547		1,913		1,376
Total	$	2,224	$	1,983	$	5,885	$	5,148

Forrester utilizes the Black-Scholes valuation model for estimating the fair value of stock options. Options granted under the equity incentive plans and shares subject to purchase under the employee stock purchase plan were valued using the following assumptions:

	Three Months Ended						Three Months Ended
	September 30, 2015						September 30, 2014
	Equity Incentive			Employee Stock			Equity Incentive			Employee Stock
	Plans			Purchase Plan			Plans			Purchase Plan
Average risk-free interest rate		1.63	%		0.14	%		1.70	%		0.06	%
Expected dividend yield		2.1	%		2.1	%		1.8	%		1.8	%
Expected life	5.0 Years			0.5 Years			5.1 Years			0.5 Years
Expected volatility		24	%		21	%		25	%		23	%
Weighted average fair value	$	6.00		$	6.43		$	7.68		$	8.00

	Nine Months Ended						Nine Months Ended
	September 30, 2015						September 30, 2014
	Equity Incentive			Employee Stock			Equity Incentive			Employee Stock
	Plans			Purchase Plan			Plans			Purchase Plan
Average risk-free interest rate		1.60	%		0.14	%		1.69	%		0.06	%
Expected dividend yield		2.1	%		2.1	%		1.8	%		1.8	%
Expected life	5.0 Years			0.5 Years			5.1 Years			0.5 Years
Expected volatility		24	%		21	%		26	%		23	%
Weighted average fair value	$	6.16		$	6.43		$	7.91		$	8.00

Dividends

In the nine months ended September 30, 2015, the Company declared and paid dividends of $9.2 million consisting of a $0.17 per share dividend in each of the first three quarters of 2015. In the nine months ended September 30, 2014, the Company declared and paid dividends of $9.1 million consisting of a $0.16 per share dividend in each of the first three quarters of 2014. In October 2015, the Company declared a dividend of $0.17 per share payable on December 16, 2015 to shareholders of record as of December 2, 2015.

Treasury Stock

As of September 30, 2015 Forrester’s Board of Directors had authorized an aggregate $460.0 million to purchase common stock under its stock repurchase program, including $25.0 million authorized in each of February and July 2015. The shares repurchased may be used, among other things, in connection with Forrester’s employee and director equity incentive and purchase plans. In the three and nine months ended September 30, 2015, the Company repurchased 0.2 million shares and 0.5 million shares, respectively, of common stock at an aggregate cost of $6.9 million and $18.6 million, respectively. In the three and nine months ended September 30, 2014, the Company repurchased 0.3 million shares and 1.8 million shares, respectively, of common stock at an aggregate cost of $11.6 million and $66.6 million, respectively. From the inception of the program through September 30, 2015, Forrester repurchased 14.9 million shares of common stock at an aggregate cost of $420.9 million.

Note 8 — Income Taxes

Forrester provides for income taxes on an interim basis according to management’s estimate of the effective tax rate expected to be applicable for the full fiscal year. Certain items such as changes in tax rates and tax benefits related to disqualifying dispositions of incentive stock options are treated as discrete items and are recorded in the period in which they arise.

Income tax expense for the nine months ended September 30, 2015 was $5.3 million resulting in an effective tax rate of 34.8% for the period. Income tax expense for the nine months ended September 30, 2014 was $5.0 million resulting in an effective tax rate of 40.7% for the period. The decrease in the effective tax rate for nine months ended September 30, 2015 as compared to the prior year period is primarily due to a $0.7 million tax benefit in the 2015 period related the U.S. Tax Court opinion in the “Altera” case as described below. In addition, the 2015 period includes a $0.3 million loss on the liquidation of a foreign subsidiary in the 2015 period for which a tax benefit could not be recognized, partially offset by a $0.2 million expense in the 2014 period for a U.S. state audit that did not recur in 2015.

case and concluded that recording a tax benefit of $0.7 million during the three months ended September 30, 2015 was appropriate based on the opinion in the case. The Company will continue to monitor ongoing developments and potential impacts to our consolidated financial statements.

Note 9 — Operating Segments

The Research segment includes the costs of the Company’s research personnel who are responsible for writing the research and performing the webinars and inquiries for the Company’s RoleView product. In addition, the research personnel deliver advisory services (such as workshops, speeches and advisory days) and a portion of the Company’s project consulting services. Revenue in this segment includes only revenue from advisory services and project consulting services that are delivered by the research personnel in this segment. During 2013, the Company began to transition the delivery of project consulting to a dedicated project consulting organization. The transition was essentially complete at the end of 2014 such that the vast majority of project consulting has been and will continue to be delivered by the project consulting organization in 2015.

The Product segment includes the costs of the product management organization that is responsible for product pricing and packaging and the launch of new products. In addition, this segment includes the costs of the Company’s data, Forrester Leadership Boards and events organizations. Revenue in this segment includes all revenue for the Company (including RoleView) except for revenue from advisory services and project consulting services that are delivered by personnel in the Research and Project Consulting segments.

The Project Consulting segment includes the costs of the consultants that deliver the Company’s project consulting services. During 2013 the Company began to hire dedicated consultants to transition the delivery of project consulting services from research personnel (included in the Research segment) to the new Project Consulting segment. Revenue in this segment includes the project consulting revenue delivered by the consultants in this segment.

The Company evaluates reportable segment performance and allocates resources based on segment revenues and expenses. Segment expenses include the direct expenses of each segment organization and exclude selling and marketing expenses, general and administrative expenses, stock-based compensation expense, depreciation expense, adjustments to incentive bonus compensation from target amounts, amortization of intangible assets, reorganization costs and credits, other income and gains (losses) on investments. The accounting policies used by the segments are the same as those used in the consolidated financial statements.

						Project
	Products		Research			Consulting		Consolidated
Three Months Ended September 30, 2015
Research services revenues	$	52,205	$	—		$	—	$	52,205
Advisory services and events revenues		2,041		9,804			10,703		22,548
Total segment revenues		54,246		9,804			10,703		74,753
Segment expenses		7,918		12,711			6,811		27,440
Contribution margin (loss)		46,328		(2,907	)		3,892		47,313
Selling, marketing, administrative and other expenses									(40,820	)
Amortization of intangible assets									(224	)
Reorganization (costs) credits									(928	)
Other income and gains (losses) on investments									404
Income before income taxes								$	5,745

						Project
	Products		Research			Consulting		Consolidated
Three Months Ended September 30, 2014
Research services revenues	$	50,622	$	—		$	—	$	50,622
Advisory services and events revenues		2,310		10,925			11,506		24,741
Total segment revenues		52,932		10,925			11,506		75,363
Segment expenses		8,298		13,012			7,590		28,900
Contribution margin (loss)		44,634		(2,087	)		3,916		46,463
Selling, marketing, administrative and other expenses									(41,079	)
Amortization of intangible assets									(530	)
Reorganization (costs) credits									71
Other income and gains (losses) on investments									127
Income before income taxes								$	5,052

						Project
	Products		Research			Consulting		Consolidated
Nine Months Ended September 30, 2015
Research services revenues	$	156,667	$	—		$	—	$	156,667
Advisory services and events revenues		12,763		31,454			31,867		76,084
Total segment revenues		169,430		31,454			31,867		232,751
Segment expenses		27,799		38,467			20,544		86,810
Contribution margin (loss)		141,631		(7,013	)		11,323		145,941
Selling, marketing, administrative and other expenses									(126,120	)
Amortization of intangible assets									(669	)
Reorganization (costs) credits									(4,433	)
Other income and gains (losses) on investments									578
Income before income taxes								$	15,297

						Project
	Products		Research			Consulting		Consolidated
Nine Months Ended September 30, 2014
Research services revenues	$	153,737	$	—		$	—	$	153,737
Advisory services and events revenues		15,161		37,573			24,910		77,644
Total segment revenues		168,898		37,573			24,910		231,381
Segment expenses		28,543		40,386			19,705		88,634
Contribution margin (loss)		140,355		(2,813	)		5,205		142,747
Selling, marketing, administrative and other expenses									(127,300	)
Amortization of intangible assets									(1,605	)
Reorganization (costs) credits									(1,817	)
Other income and gains (losses) on investments									222
Income before income taxes								$	12,247

Note 10 — Recent Accounting Pronouncements

In May 2014, the Financial Accounting Standards Board (FASB) issued ASU No. 2014-09, Revenue from Contracts with Customers, which supersedes all existing revenue recognition requirements, including most industry-specific guidance. The new standard requires a company to recognize revenue when it transfers goods or services to customers in an amount that reflects the consideration that the company expects to receive for those goods or services. The new standard will be effective for annual reporting periods beginning after December 15, 2017, including interim periods within that reporting period, with early adoption permitted for the first interim period within annual reporting periods beginning after December 15, 2016. The two permitted transition methods under the new standard are the full retrospective method, in which case the standard would be applied to each prior reporting period presented, or the modified retrospective method, in which case the cumulative effect of applying the standard would be recognized at the date of initial application. The Company has not yet selected a transition method and has not yet determined whether it will elect to early adopt the standard. The Company is currently evaluating the potential changes from this ASU to its future financial reporting and disclosures.

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Overview

This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Words such as “expects,” “believes,” “anticipates,” “intends,” “plans,” “estimates,” or similar expressions are intended to identify these forward-looking statements. Reference is made in particular to our statements about our plans for international expansion, future dividends, future share repurchases, future growth rates, future provisioning of project consulting, anticipated increases in our sales force and headcount, the amount of cash from operations, and the adequacy of our cash, marketable investments and cash flows to satisfy our working capital and capital expenditures. These statements are based on our current plans and expectations and involve risks and uncertainties that could cause actual future activities and results of operations to be materially different from those set forth in the forward-looking statements. Important factors that could cause actual future activities and results to differ include, among others, our ability to retain and enrich memberships for our research products and services, our ability to fulfill existing or generate new project consulting engagements, technology spending, the risks and challenges inherent in international business activities, our ability to offer new products and services, our dependence on key personnel, the ability to attract and retain qualified professional staff, our ability to respond to business and economic conditions and market trends, the possibility of network disruptions and security breaches, competition and industry consolidation, our ability to enforce and protect our intellectual property rights, and possible variations in our quarterly operating results. These risks are described more completely in our Annual Report on Form 10-K for the year ended December 31, 2014. We undertake no obligation to update publicly any forward-looking statements, whether as a result of new information, future events, or otherwise.

We derive revenues from memberships to our research and data products and services, performing advisory services and consulting projects, and hosting events. We offer contracts for our research products that are typically renewable annually and payable in advance. Research revenues are recognized as revenue ratably over the term of the contract. Accordingly, a substantial portion of our billings are initially recorded as deferred revenue. Clients purchase advisory services independently and/or to supplement their memberships to our research. Billings attributable to advisory services and consulting projects are initially recorded as deferred revenue. Advisory service revenues, such as workshops, speeches and advisory days, are recognized when the customer receives the agreed upon deliverable. Consulting project revenues, which generally are short-term in nature and based upon fixed-fee agreements, are recognized as the services are provided. Event billings are also initially recorded as deferred revenue and are recognized as revenue upon completion of each event.

Our primary operating expenses consist of cost of services and fulfillment, selling and marketing expenses and general and administrative expenses. Cost of services and fulfillment represents the costs associated with the production and delivery of our products and services, including salaries, bonuses, employee benefits and stock-based compensation expense for research and consulting personnel and all associated editorial, travel, and support services. Selling and marketing expenses include salaries, sales commissions, bonuses, employee benefits, stock-based compensation expense, travel expenses, promotional costs and other costs incurred in marketing and selling our products and services. General and administrative expenses include the costs of the technology, operations, finance, and human resources groups and our other administrative functions, including salaries, bonuses, employee benefits, and stock-based compensation expense. Overhead costs such as facilities and annual fees for cloud-based information technology systems are allocated to these categories according to the number of employees in each group.

Deferred revenue, agreement value, client retention, dollar retention, enrichment and number of clients are metrics we believe are important to understanding our business. We believe that the amount of deferred revenue, along with the agreement value of contracts to purchase research and advisory services, provide a significant measure of our business activity. We define these metrics as follows:

•

Deferred revenue — billings in advance of revenue recognition as of the measurement date.

•

Agreement value — the total revenues recognizable from all research and advisory service contracts in force at a given time (but not including advisory-only contracts), without regard to how much revenue has already been recognized.

•

Client retention — the percentage of client companies with memberships expiring during the most recent twelve-month period that renewed one or more of those memberships during that same period.

•

Dollar retention — the percentage of the dollar value of all client membership contracts renewed during the most recent twelve-month period to the total dollar value of all client membership contracts that expired during the period.

•

Enrichment — the percentage of the dollar value of client membership contracts renewed during the most recent twelve-month period to the dollar value of the corresponding expiring contracts.

•

Clients — we count as a single client the various divisions and subsidiaries of a corporate parent and we also aggregate separate instrumentalities of the federal, state, and provincial governments as a single client.

Client retention, dollar retention, and enrichment are not necessarily indicative of the rate of future retention of our revenue base. A summary of our key metrics is as follows (dollars in millions):

	As of						Absolute			Percentage
	September 30,						Increase			Increase
	2015			2014			(Decrease)			(Decrease)
Deferred revenue	$	124.2		$	129.4		$	(5.2	)		(4	%)
Agreement value	$	233.3		$	226.9		$	6.4			3	%
Client retention		80	%		76	%		4			5	%
Dollar retention		91	%		89	%		2			2	%
Enrichment		97	%		97	%		—			—
Number of clients		2,482			2,452			30			1	%

Deferred revenue at September 30, 2015 decreased 4% compared to the prior year. The decrease in deferred revenue was due in part to the difference in foreign currency rates as of September 30, 2015 compared to September 30, 2014, which resulted in a 3% decrease. After adjusting for the change in foreign currency rates, deferred revenue as of September 30, 2015 decreased approximately 1% compared to the prior year, which is reflective of the fact that revenue growth has slightly exceeded contract bookings on a trailing twelve month (constant currency) basis. Agreement value increased 3% at September 30, 2015 compared to the prior year due to increased demand for our products combined with an improvement in client and dollar retention rates during the period. Client retention and dollar retention rates have improved steadily during 2014 and through the third quarter of 2015 compared to prior year levels while enrichment rates have remained consistent.

Management’s discussion and analysis of financial condition and results of operations are based upon our consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”). The preparation of these financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities. On an ongoing basis, we evaluate our policies and estimates, including but not limited to, those related to our revenue recognition, stock-based compensation, non-marketable investments, goodwill and other intangible assets, and income taxes. Management bases its estimates on historical experience, data available at the time the estimates are made and various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions. Our other critical accounting policies and estimates are described in our Annual Report on Form 10-K for the year ended December 31, 2014.

Results of Operations

The following table sets forth our statement of income as a percentage of total revenues for the periods indicated:

	Three Months Ended						Nine Months Ended
	September 30,						September 30,
	2015			2014			2015			2014
Revenues:
Research services		69.8	%		67.2	%		67.3	%		66.4	%
Advisory services and events		30.2			32.8			32.7			33.6
Total revenues		100.0			100.0			100.0			100.0
Operating expenses:
Cost of services and fulfillment		39.1			40.0			39.7			40.2
Selling and marketing		36.7			36.7			36.8			37.3
General and administrative		12.8			13.3			12.3			12.7
Depreciation		2.8			2.9			2.7			3.1
Amortization of intangible assets		0.3			0.7			0.3			0.7
Reorganization costs (credits)		1.2			(0.1	)		1.9			0.8
Income from operations		7.1			6.5			6.3			5.2
Other income, net		0.2			0.3			0.2			0.1
Gains (losses) on investments, net		0.4			(0.1	)		0.1			—
Income before income taxes		7.7			6.7			6.6			5.3
Income tax provision		1.7			2.7			2.3			2.2
Net income		6.0	%		4.0	%		4.3	%		3.1	%

Three and Nine Months Ended September 30, 2015 and 2014

Revenues

	Three Months Ended						Absolute			Percentage
	September 30,						Increase			Increase
	2015			2014			(Decrease)			(Decrease)
	(dollars in millions)
Revenues	$	74.8		$	75.4		$	(0.6	)		(1	%)
Revenues from research services	$	52.2		$	50.6		$	1.6			3	%
Revenues from advisory services and events	$	22.5		$	24.7		$	(2.2	)		(9	%)
Revenues attributable to customers outside of the U.S.	$	17.2		$	19.5		$	(2.3	)		(12	%)
Percentage of revenue attributable to customers outside of the U.S.		23	%		26	%		(3	)		(12	%)
Number of clients (at end of period)		2,482			2,452			30			1	%
Number of events		4			4			—			—

	Nine Months Ended						Absolute			Percentage
	September 30,						Increase			Increase
	2015			2014			(Decrease)			(Decrease)
	(dollars in millions)
Revenues	$	232.8		$	231.4		$	1.4			1	%
Revenues from research services	$	156.7		$	153.7		$	3.0			2	%
Revenues from advisory services and events	$	76.1		$	77.6		$	(1.5	)		(2	%)
Revenues attributable to customers outside of the U.S.	$	53.7		$	59.3		$	(5.6	)		(9	%)
Percentage of revenue attributable to customers outside of the U.S.		23	%		26	%		(3	)		(12	%)
Number of events		11			11			—			—

Total revenues decreased 1% during the three months ended September 30, 2015 and increased 1% during the nine months ended September 30, 2015, compared to the prior year periods. Foreign exchange fluctuations had the effect of reducing total revenue growth during the three and nine months ended September 30, 2015 by approximately 3.5% in each period. Revenues from customers outside of the U.S. decreased 12% and 9% during the three and nine months ended September 30, 2015, respectively, compared to the prior year periods, however after adjusting for the effect of foreign currency fluctuations, revenues from customers outside of the U.S. increased 2% and 4%, respectively, and represented 26% of total revenues for the nine months ended September 30, 2015 on a constant currency basis. On a constant currency basis, revenue growth in the Asia Pacific region and Europe was partially offset by a decline in Canada.

Research services revenues are recognized as revenue primarily on a ratable basis over the term of the contracts, which are generally twelve-month periods. Research services revenues increased 3% and 2% during the three and nine months ended September 30, 2015, respectively, compared to the prior year periods, and on a constant currency basis revenues increased approximately 7% and 6% during the three and nine months ended September 30, 2015, respectively, reflecting growth in both our research and data products.

Revenues from advisory services and events decreased 9% and increased 2% during the three and nine months ended September 30, 2015, respectively, compared to the prior year periods, and on a constant currency basis revenues declined by approximately 6% during the three months ended September 30, 2015 and increased by approximately 1% during the nine months ended September 30, 2015. The decrease in advisory services and events revenues for the three months ended September 30, 2015 was due to a $2.9 million decrease in consulting revenues, which in turn was due primarily to a decrease in consulting employees in the current year period compared to the prior year and to historically high consulting revenues during the three months ended September 30, 2014 as compared to recent average amounts. The decrease in advisory services and events revenues for the nine months ended September 30, 2015 was due to a $1.9 million decrease in Events revenues compared to the prior year, primarily due to lower sponsorship revenues.

Please refer to the “Segments Results” section below for a discussion of revenues and expenses by segment.

Cost of Services and Fulfillment

	Three Months Ended						Absolute			Percentage
	September 30,						Increase			Increase
	2015			2014			(Decrease)			(Decrease)
Cost of services and fulfillment (dollars in millions)	$	29.2		$	30.1		$	(0.9	)		(3	%)
Cost of services and fulfillment as a percentage of total revenues		39.1	%		40.0	%		(0.9	)		(2	%)
Number of research and fulfillment employees (at end of period)		573			589			(16	)		(3	%)

	Nine Months Ended						Absolute			Percentage
	September 30,						Increase			Increase
	2015			2014			(Decrease)			(Decrease)
Cost of services and fulfillment (dollars in millions)	$	92.5		$	93.1		$	(0.6	)		(1	%)
Cost of services and fulfillment as a percentage of total revenues		39.7	%		40.2	%		(0.5	)		(1	%)

Cost of services and fulfillment expenses decreased 3% during the three months ended September 30, 2015 compared to the prior year period and on a constant currency basis were essentially flat. The decrease in dollars was primarily due to a $0.5 million decrease in professional services costs due to a reduction in outsource fees due to the decline in consulting revenue compared to the prior year. In addition, compensation and benefit costs decreased $0.4 million compared to the prior year period resulting from a decrease in the average number of employees due to our reorganization in 2015. Of the 50 employees terminated during the reorganization in the first quarter of 2015, 32 of the employees were included in cost of services and fulfillment.

Cost of services and fulfillment expenses decreased 1% during the nine months ended September 30, 2015 compared to the prior year period and on a constant currency basis increased 2% compared to the prior year period. The decrease in dollars was primarily due to a $0.3 million decrease in compensation and benefit costs.

Selling and Marketing

	Three Months Ended						Absolute			Percentage
	September 30,						Increase			Increase
	2015			2014			(Decrease)			(Decrease)
Selling and marketing expenses (dollars in millions)	$	27.5		$	27.7		$	(0.2	)		(1	%)
Selling and marketing expenses as a percentage of total revenues		36.7	%		36.7	%		—			—
Selling and marketing employees (at end of period)		562			546			16			3	%

	Nine Months Ended						Absolute			Percentage
	September 30,						Increase			Increase
	2015			2014			(Decrease)			(Decrease)
Selling and marketing expenses (dollars in millions)	$	85.6		$	86.2		$	(0.6	)		(1	%)
Selling and marketing expenses as a percentage of total revenues		36.8	%		37.3	%		(0.5	)		(1	%)

Selling and marketing expenses decreased 1% during both the three and nine months ended September 30, 2015 compared to the prior year periods and increased 2% on a constant currency basis during these periods. The decrease in dollars during the three months ended September 30, 2015 was due to a $0.2 million decrease in compensation and benefit costs due primarily to a decrease in commissions for the period. The decrease in dollars during the nine months ended September 30, 2015 was due to a $0.2 million charge to terminate a contract with an independent sales representative during the first quarter of 2014 that did not recur in 2015, lower employee hiring and relocation expenses and lower bad debt expense. These cost reductions were partially offset by a $0.6 million increase in compensation and benefit costs resulting from an increase in sales employees, annual merit increases and increased commission costs. Of the 50 employees terminated during our reorganization in the first quarter of 2015, 15 of the employees were included in selling and marketing.

Subject to the business environment, we intend to expand our quota carrying sales force by approximately 4% to 6% in 2015 as compared to 2014. Any resulting increase in contract bookings of our research services would generally be recognized over a twelve-

month period, which typically results in an increase in selling and marketing expense as a percentage of revenues during periods of sales force expansion.

General and Administrative

	Three Months Ended						Absolute			Percentage
	September 30,						Increase			Increase
	2015			2014			(Decrease)			(Decrease)
General and administrative expenses (dollars in millions)	$	9.5		$	10.0		$	(0.5	)		(5	%)
General and administrative expenses as a percentage of total revenues		12.8	%		13.3	%		(0.5	)		(4	%)
General and administrative employees (at end of period)		186			181			5			3	%

	Nine Months Ended						Absolute			Percentage
	September 30,						Increase			Increase
	2015			2014			(Decrease)			(Decrease)
General and administrative expenses (dollars in millions)	$	28.6		$	29.4		$	(0.8	)		(3	%)
General and administrative expenses as a percentage of total revenues		12.3	%		12.7	%		(0.4	)		(3	%)

General and administrative expenses decreased 5% during the three months ended September 30, 2015 compared to the prior year period and on a constant currency basis decreased 2%. The decrease in dollars was primarily due to lower professional services costs due to the implementation of cloud-based software services in 2014 that did not recur in 2015 and a reduction in recruiting costs due to the build out of the consulting organization that was substantially completed in 2014. These decreases were partially offset by a $0.3 million increase in compensation and benefits costs and a $0.2 million increase in stock-based compensation expense.

General and administrative expenses decreased 3% during the nine months ended September 30, 2015 compared to the prior year period and on a constant currency basis were essentially flat. The decrease in dollars was primarily due to lower professional services costs due to the implementation of cloud-based software services in 2014 that did not recur in 2015 and a reduction in recruiting costs due to the build out of the consulting organization that was substantially completed in 2014. These decreases were partially offset by a $0.8 increase in compensation and benefit costs and a $0.5 million increase in stock-based compensation expense.

Depreciation

Depreciation expense decreased by $0.1 million and $1.0 million during the three and nine months ended September 30, 2015, respectively, compared to the prior year periods. Approximately $0.1 million and $0.6 million of the decrease during the three and nine months ended September 30, 2015, respectively, was due to certain fixed assets becoming fully depreciated. In addition, $0.4 million of the decrease during the nine months ended September 30, 2015 was due to an adjustment recorded during the three months ended March 31, 2014 to correct an immaterial understatement of depreciation expense of approximately $0.2 million in each of 2013 and 2012.

Amortization of Intangible Assets

Amortization expense decreased by $0.3 million and $0.9 million during the three and nine months ended September 30, 2015, respectively, compared to the prior year periods due to certain intangible assets becoming fully amortized at the end of 2014.

Reorganization Costs

During the three months ended September 30, 2015 we incurred $0.7 million of severance and related benefits for the reorganization of our Products Group, consisting of the termination of the chief product officer and related administrative staff, and the termination of a senior product leader with the intent to relocate this position to the U.S. The responsibilities of the former chief product officer have been assumed by our chief research officer. In addition, as a result of the change in leadership in the Products Group, we incurred $0.2 million of expense to write off a software development project that was no longer deemed probable to be completed.

During the nine months ended September 30, 2015 we also incurred $3.2 million of severance and related costs from our reorganization in the first quarter of 2015 that included the termination of 50 employees or approximately 4% of our workforce across various geographies and functions, in order to reallocate investment in 2015 to planned sales expansion and to delivery areas seeing the greatest client demand. Overall the Company expects to increase its headcount by approximately 1% at the end of 2015 compared

to 2014 levels. In addition, during the nine months ended September 30, 2015 we incurred an additional $0.3 million primarily for a non-cash charge for the liquidation of a small non-U.S. subsidiary.

Approximately $0.5 million of the severance and related benefit costs incurred during 2015 are expected to be paid in 2016 and the remainder will be paid in 2015.

During the nine months ended September 30, 2014, we incurred $1.8 million of costs for severance and related costs for the termination of approximately 1% of our employees across various geographies and functions primarily to realign resources due to our new organizational structure implemented in late 2013.

Other Income, Net

Other income, net primarily consists of interest income on our investments as well as gains and losses on foreign currency and was insignificant for all periods.

Gains (Losses) on Investments, Net

Gains (losses) on investments, net primarily represents our share of equity method investment gains and losses from our technology-related investment funds. Activity within the funds was insignificant during the 2015 and 2014 periods.

Provision for Income Taxes

	Three Months Ended						Absolute			Percentage
	September 30,						Increase			Increase
	2015			2014			(Decrease)			(Decrease)
Provision for income taxes (dollars in millions)	$	1.3		$	2.0		$	(0.7	)		(36	%)
Effective tax rate		22.5	%		39.8	%		(17.2	)		(43	%)

	Nine Months Ended						Absolute			Percentage
	September 30,						Increase			Increase
	2015			2014			(Decrease)			(Decrease)
Provision for income taxes (dollars in millions)	$	5.3		$	5.0		$	0.3			7	%
Effective tax rate		34.8	%		40.7	%		(5.9	)		(14	%)

The decrease in the effective tax rate for nine months ended September 30, 2015 as compared to the prior year period is primarily due to a $0.7 million tax benefit in the 2015 period related the U.S. Tax Court opinion in the “Altera” case as described below. In addition, the 2015 period includes a $0.3 million loss on the liquidation of a foreign subsidiary in the 2015 period for which a tax benefit could not be recognized, partially offset by a $0.2 million expense in the 2014 period for a U.S. state audit that did not recur in 2015.

In July 2015 the U.S. Tax Court issued an opinion in Altera Corp. v. Commissioner related to the treatment of stock-based compensation expense in an intercompany cost-sharing arrangement. The opinion invalidates part of a treasury regulation requiring stock-based compensation to be included in any qualified intercompany cost sharing arrangement. We have reviewed this case and concluded that recording a tax benefit of $0.7 million during the three months ended September 30, 2015 was appropriate based on the opinion in the case. We will continue to monitor ongoing developments and potential impacts to our consolidated financial statements.

Segment Results

The Research segment includes the costs of our research personnel who are responsible for writing the research and performing the webinars and inquiries for our RoleView product. In addition, the research personnel deliver advisory services (such as workshops, speeches and advisory days) and a portion of our project consulting services. Revenue in this segment includes only revenue from advisory services and project consulting services that are delivered by the research personnel in this segment. During 2013, we began to transition the delivery of project consulting to a dedicated project consulting organization. The transition was essentially complete at the end of 2014 such that the vast majority of project consulting has been and will continue to be delivered by the project consulting organization in 2015.

The Product segment includes the costs of the product management organization that is responsible for pricing, packaging and the launch of new products. In addition, this segment includes the costs of our data, Forrester Leadership Boards and events organizations.

Revenue in this segment includes all of our revenue (including RoleView) except for revenue from advisory services and project consulting services that are delivered by personnel in the Research and Project Consulting segments.

The Project Consulting segment includes the costs of the consultants that deliver our project consulting services. During 2013 we began to hire dedicated consultants to transition the delivery of project consulting services from research personnel (included in the Research segment) to the new Project Consulting segment. Revenue in this segment includes the project consulting revenue delivered by the consultants in this segment.

The Company evaluates reportable segment performance and allocates resources based on segment revenues and expenses. Segment expenses include the direct expenses of each segment organization and exclude selling and marketing expenses, general and administrative expenses, stock-based compensation expense, depreciation expense, adjustments to incentive bonus compensation from target amounts, amortization of intangible assets, reorganization costs (credits), other income and gains (losses) on investments. The accounting policies used by the segments are the same as those used in the consolidated financial statements.

							Project
	Products			Research			Consulting			Consolidated
Three Months Ended September 30, 2015
Research services revenues	$	52,205		$	—		$	—		$	52,205
Advisory services and events revenues		2,041			9,804			10,703			22,548
Total segment revenues		54,246			9,804			10,703			74,753
Segment expenses		7,918			12,711			6,811			27,440
Contribution margin (loss)		46,328			(2,907	)		3,892			47,313
Year over year revenue change		2	%		(10	%)		(7	%)		(1	%)
Year over year expense change		(5	%)		(2	%)		(10	%)		(5	%)

						Project
	Products		Research			Consulting		Consolidated
Three Months Ended September 30, 2014
Research services revenues	$	50,622	$	—		$	—	$	50,622
Advisory services and events revenues		2,310		10,925			11,506		24,741
Total segment revenues		52,932		10,925			11,506		75,363
Segment expenses		8,298		13,012			7,590		28,900
Contribution margin (loss)		44,634		(2,087	)		3,916		46,463

							Project
	Products			Research			Consulting			Consolidated
Nine Months Ended September 30, 2015
Research services revenues	$	156,667		$	—		$	—		$	156,667
Advisory services and events revenues		12,763			31,454			31,867			76,084
Total segment revenues		169,430			31,454			31,867			232,751
Segment expenses		27,799			38,467			20,544			86,810
Contribution margin (loss)		141,631			(7,013	)		11,323			145,941
Year over year revenue change		—			(16	%)		28	%		1	%
Year over year expense change		(3	%)		(5	%)		4	%		(2	%)

						Project
	Products		Research			Consulting		Consolidated
Nine Months Ended September 30, 2014
Research services revenues	$	153,737	$	—		$	—	$	153,737
Advisory services and events revenues		15,161		37,573			24,910		77,644
Total segment revenues		168,898		37,573			24,910		231,381
Segment expenses		28,543		40,386			19,705		88,634
Contribution margin (loss)		140,355		(2,813	)		5,205		142,747

Product segment revenues increased 2% during the three months ended September 30, 2015 and were flat during the nine months ended September 30, 2015 as compared to the prior year periods. Research services revenues increased 3% and 2% during the three and nine months ended September 30, 2015, respectively, compared to the prior year periods, and on a constant currency basis revenue growth in research services was approximately 7% and 6% during the three and nine months ended September 30, 2015,

respectively, reflecting growth in both our research and data products. Advisory services and events revenues decreased $0.3 million during the three months ended September 30, 2015 due to small decreases in both data advisory and events revenues. Advisory services and events revenues decreased $2.4 million during the nine months ended September 30, 2015 due primarily to a $1.9 million decrease in events revenues to $7.8 million in the 2015 period compared to $9.7 million during the prior year period driven by a significant decline in sponsorship revenue. Product segment expenses decreased 5% and 3% during the three and nine months ended September 30, 2015, respectively, compared to the prior year periods, and on a constant currency basis decreased approximately 2% for the three months ended September 30, 2015 and were essentially flat for the nine months ended September 30, 2015. The decline on a dollar basis was due to a decline in compensation and benefits costs that was only partially offset by an increase in professional services expense for surveys.

Research segment revenues decreased 10% and 16% during the three and nine months ended September 30, 2015, respectively, compared to the prior year periods due to the transition of the performance of project consulting services from personnel in our Research segment to personnel in our Project Consulting segment. Research segment expenses decreased by 2% and 5% during the three and nine months ended September 30, 2015, respectively, compared to the prior year periods due primarily to a decrease in compensation and benefit costs resulting from a decrease in the number of employees in the Research segment related to the transition in the delivery of project consulting services to the Project Consulting segment.

Project Consulting segment revenues and expenses decreased 7% and 10%, respectively, during the three months ended September 30, 2015, compared to the prior year period. The decrease in revenue during the three months ended September 30, 2015 was due to fewer consulting employees during the current year period due primarily to the reorganization in the first quarter of 2015, and to historically high revenues during the three months ended September 30, 2014 as compared to recent average amounts. The decrease in expenses during the three months ended September 30, 2015 was due to fewer consulting employees during the current year period and due to fewer billable expenses related to the decrease in revenue. Project Consulting segment revenues and expenses increased 28% and 4%, respectively, during the nine months ended September 30, 2015, compared to the prior year period. The increase in revenue during the nine months ended September 30, 2015 was due primarily to the transition of the performance of project consulting services from research personnel (in the Research segment) to consulting personnel and to an increase in the average headcount during the nine-month period. The increase in expenses during the nine months ended September 30, 2015 was due primarily to an increase in the average headcount during the nine-month period.

Liquidity and Capital Resources

We have historically financed our operations primarily through funds generated from operations. Memberships for research services, which constituted approximately 67% of our revenues during the nine months ended September 30, 2015, are generally renewable annually and are typically payable in advance. We generated cash from operating activities of $28.2 million and $27.9 million during the nine months ended September 30, 2015 and 2014, respectively. The $0.3 million increase in cash provided from operations for the nine months ended September 30, 2015 is primarily attributable to a $2.7 million increase in net income which was mostly offset by lower cash generated from working capital due primarily to a decrease in cash from accounts receivable and deferred revenue (due in part to a shift in the timing of $10 million of contract renewals from December 2014 to the first quarter of 2015). We estimate that cash from operations for the full year 2015 will be comparable to the amount generated for the full year 2014.

During the nine months ended September 30, 2015 we used $6.2 million of cash from investing activities, consisting primarily of $4.2 million in net purchases of marketable investments and $2.3 million of purchases of property and equipment. Property and equipment purchases during 2015 consisted primarily of equipment and software. During the nine months ended September 30, 2014, we generated $24.8 million of cash from investing activities, consisting primarily of $24.4 million in net maturities and sales of marketable investments and $1.5 million of distributions from our non-marketable investments, which were partially offset by $1.1 million of purchases of property and equipment. Property and equipment purchases during 2014 consisted primarily of software and leasehold improvements. We regularly invest excess funds in short and intermediate-term interest-bearing obligations of investment grade.

We used $24.9 million of cash from financing activities during the nine months ended September 30, 2015 primarily for $18.6 million of purchases of our common stock. In addition, we paid $9.2 million of dividends consisting of a $0.17 per share dividend in each of the first three quarters of 2015 and we received $2.9 million of proceeds from the exercise of stock options and our employee stock purchase plan during the nine months ended September 30, 2015. We used $68.7 million of cash from financing activities during the nine months ended September 30, 2014 primarily for $66.6 million of purchases of our common stock. In addition, we paid $9.1 million of dividends consisting of a $0.16 per share dividend in each of the first three quarters of 2014 and we received $6.8 million of proceeds from the exercise of stock options and our employee stock purchase plan.

In both February and July of 2015 our board of directors increased our stock repurchase authorization by $25 million. As of September 30, 2015 our remaining stock repurchase authorization was approximately $39.1 million.

As of September 30, 2015, we had cash and cash equivalents of $45.6 million and marketable investments of $58.6 million. These balances include $32.4 million held outside of the U.S. If these funds outside of the U.S. are needed for operations in the U.S., we would be required to accrue and pay U.S. taxes to repatriate these funds. However, our intent is to permanently reinvest these funds outside of the U.S. and our current plans do not demonstrate a need to repatriate these funds for our U.S. operations. We do not currently have a line of credit and do not presently anticipate the need to access a line of credit in the foreseeable future except in the case of a significant acquisition. We believe that our current cash balance, marketable investments, and cash flows from operations will satisfy working capital, financing activities, and capital expenditure requirements for the next twelve months.

Contractual Obligations

There have been no material changes to the contractual obligations table as disclosed in our Annual Report on Form 10-K for the year ended December 31, 2014.

Off-Balance Sheet Arrangements

We do not maintain any off-balance sheet financing arrangements.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

There have been no material changes in our assessment of our sensitivity to market risk since our presentation set forth in Item 7A, “Quantitative and Qualitative Disclosures About Market Risk,” in our Annual Report on Form 10-K for the year ended December 31, 2014.

ITEM 4. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

We maintain “disclosure controls and procedures,” as such term is defined under Securities Exchange Act Rule 13a-15(e), that are designed to ensure that information required to be disclosed in our Exchange Act reports is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate, to allow timely decisions regarding required disclosures. In designing and evaluating the disclosure controls and procedures, our management recognized that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives and our management necessarily was required to apply its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Our management, with the participation of our principal executive officer and principal financial officer, has evaluated the effectiveness of our disclosure controls and procedures as of September 30, 2015. Based upon their evaluation and subject to the foregoing, the principal executive officer and principal financial officer concluded that our disclosure controls and procedures were effective to provide reasonable assurance as of that date.

Changes in Internal Control Over Financial Reporting

There was no change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during the quarter ended September 30, 2015 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

PART II. OTHER INFORMATION

ITEM 1A. RISK FACTORS

In addition to the other information set forth in this Form 10-Q, you should carefully consider the factors discussed in Part I, “Item 1A: Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2014, which could materially affect our business, financial condition or future results. The risk factors described in our Annual Report on Form 10-K remain applicable to our business. The risks described in our Annual Report on Form 10-K are not the only risks that we face. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition and/or operating results.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

Through September 30, 2015, our Board of Directors authorized an aggregate $460.0 million to purchase common stock under our stock repurchase program, including $25.0 million authorized in each of July 2015, February 2015, and April 2014. During the quarter ended September 30, 2015, we purchased the following shares of our common stock under the stock repurchase program:

					Maximum Dollar
					Value that May
					Yet be Purchased
	Total Number of		Average Price		Under the Stock
Period	Shares Purchased (1)		Paid per Share		Repurchase Program
					(In thousands)
July 1 - July 31		42,133	$	35.11
August 1 - August 31		111,748	$	32.39
September 1 - September 30		56,000	$	31.32
		209,881			$	39,144

(1)	All purchases of our common stock were made under the stock repurchase program first announced in 2001.

ITEM 6. EXHIBITS

10.1		Settlement Agreement between Forrester Research B.V. and Dennis Van Lingen, dated September 29, 2015 (filed herewith)

10.2		Second Amendment to the Office Lease dated as of September 25, 2015 between 150 Spear Street, LLC and the Company (filed herewith)

31.1		Certification of the Principal Executive Officer. (filed herewith)

31.2		Certification of the Principal Financial Officer. (filed herewith)

32.1		Certification of the Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. (furnished herewith)

32.2		Certification of the Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. (furnished herewith)

101.INS		XBRL Instance Document. (filed herewith)

101.SCH		XBRL Taxonomy Extension Schema. (filed herewith)

101.CAL		XBRL Taxonomy Extension Calculation Linkbase. (filed herewith)

101.DEF		XBRL Taxonomy Extension Definition Linkbase. (filed herewith)

101.LAB		XBRL Taxonomy Extension Label Linkbase. (filed herewith)

101.PRE		XBRL Taxonomy Extension Presentation Linkbase. (filed herewith)

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

FORRESTER RESEARCH, INC.

By:		/s/ Michael A. Doyle
		Michael A. Doyle
		Chief Financial Officer and Treasurer (Principal financial officer)

Date: November 6, 2015

Exhibit Index

Exhibit No.		Document

10.1		Settlement Agreement between Forrester Research B.V. and Dennis Van Lingen, dated September 29, 2015 (filed herewith)

10.2		Second Amendment to the Office Lease dated as of September 25, 2015 between 150 Spear Street, LLC and the Company (filed herewith)

31.1		Certification of the Principal Executive Officer. (filed herewith)

31.2		Certification of the Principal Financial Officer. (filed herewith)

32.1		Certification of the Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. (furnished herewith)

32.2		Certification of the Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. (furnished herewith)

101.INS		XBRL Instance Document. (filed herewith)

101.SCH		XBRL Taxonomy Extension Schema. (filed herewith)

101.CAL		XBRL Taxonomy Extension Calculation Linkbase. (filed herewith)

101.DEF		XBRL Taxonomy Extension Definition Linkbase. (filed herewith)

101.LAB		XBRL Taxonomy Extension Label Linkbase. (filed herewith)

101.PRE		XBRL Taxonomy Extension Presentation Linkbase. (filed herewith)