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H&R BLOCK INC - Quarter Report: 2019 October (Form 10-Q)


 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
 
 
 
 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
 
For the quarterly period ended
October 31, 2019
 
 
OR
 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
 
For the transition period from             to             
Commission file number 1-06089

H&R Block, Inc.
(Exact name of registrant as specified in its charter)
Missouri
 
44-0607856
(State or other jurisdiction of
 
(I.R.S. Employer
incorporation or organization)
 
Identification No.)
One H&R Block Way, Kansas City, Missouri 64105
(Address of principal executive offices, including zip code)
(816) 854-3000
(Registrant's telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Trading Symbol(s)
Name of each exchange on which registered
Common Stock, without par value
HRB
New York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes     No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
Yes     No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one)
Large accelerated filer            Accelerated filer         Non-accelerated filer           Smaller reporting company      Emerging growth company
    
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes     No  
The number of shares outstanding of the registrant's Common Stock, without par value, at the close of business on November 29, 2019: 195,246,026 shares.
 




Form 10-Q for the Period Ended October 31, 2019
Table of Contents
 
 
 
 
 
Consolidated Statements of Operations and Comprehensive Loss
 
 
Three and six months ended October 31, 2019 and 2018
 
 
 
 
Consolidated Balance Sheets
 
 
As of October 31, 2019, October 31, 2018 and April 30, 2019
 
 
 
 
Consolidated Statements of Cash Flows
 
 
Six months ended October 31, 2019 and 2018
 
 
 
 
Consolidated Statements of Stockholders' Equity
 
 
Three and six months ended October 31, 2019 and the fiscal year ended April 30, 2019
 
 
 
 
Notes to Consolidated Financial Statements
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Legal Proceedings
 
 
 
Risk Factors
 
 
 
Unregistered Sales of Equity Securities and Use of Proceeds
 
 
 
Item 3.
Defaults Upon Senior Securities
 
 
 
Item 4.
Mine Safety Disclosures
 
 
 
 
 
 
Exhibits
 
 
 
 





PART I    FINANCIAL INFORMATION
ITEM 1.
FINANCIAL STATEMENTS
CONSOLIDATED STATEMENTS OF OPERATIONS
AND COMPREHENSIVE LOSS
(unaudited, in 000s, except 
per share amounts)
 
 
 
Three months ended October 31,
 
Six months ended October 31,
 
 
2019

 
2018

 
2019

 
2018

 
 
 
 
 
 
 
 
 
REVENUES:
 
 
 
 
 
 
 
 
Service revenues
 
$
139,648

 
$
127,267

 
$
271,807

 
$
254,127

Royalty, product and other revenues
 
21,153

 
21,604

 
39,356

 
39,927

 
 
160,801

 
148,871

 
311,163

 
294,054

OPERATING EXPENSES:
 
 
 
 
 
 
 
 
Costs of revenues
 
253,206

 
250,815

 
482,598

 
472,375

Selling, general and administrative
 
150,334

 
113,319

 
266,470

 
219,059

Total operating expenses
 
403,540

 
364,134

 
749,068

 
691,434

 
 
 
 
 
 
 
 
 
Other income (expense), net
 
2,739

 
4,464

 
11,862

 
9,006

Interest expense on borrowings
 
(21,306
)
 
(21,191
)
 
(42,377
)
 
(42,381
)
Loss from continuing operations before income tax benefit
 
(261,306
)
 
(231,990
)
 
(468,420
)
 
(430,755
)
Income tax benefit
 
(77,752
)
 
(61,053
)
 
(139,142
)
 
(111,021
)
Net loss from continuing operations
 
(183,554
)
 
(170,937
)
 
(329,278
)
 
(319,734
)
Net loss from discontinued operations, net of tax benefits of $1,327 and $1,607, $2,685 and $2,769
 
(4,445
)
 
(5,339
)
 
(8,968
)
 
(9,212
)
NET LOSS
 
$
(187,999
)
 
$
(176,276
)
 
$
(338,246
)
 
$
(328,946
)
 
 
 
 
 
 
 
 
 
BASIC AND DILUTED LOSS PER SHARE:
 
 
 
 
 
 
 
 
Continuing operations
 
$
(0.93
)
 
$
(0.83
)
 
$
(1.65
)
 
$
(1.55
)
Discontinued operations
 
(0.02
)
 
(0.03
)
 
(0.04
)
 
(0.04
)
Consolidated
 
$
(0.95
)
 
$
(0.86
)
 
$
(1.69
)
 
$
(1.59
)
 
 
 
 
 
 
 
 
 
DIVIDENDS DECLARED PER SHARE
 
$
0.26

 
$
0.25

 
$
0.52

 
$
0.50

 
 
 
 
 
 
 
 
 
COMPREHENSIVE LOSS:
 
 
 
 
 
 
 
 
Net loss
 
$
(187,999
)
 
$
(176,276
)
 
$
(338,246
)
 
$
(328,946
)
Unrealized losses on securities, net of taxes
 

 
(3
)
 

 

Change in foreign currency translation adjustments
 
919

 
(2,843
)
 
(1,401
)
 
(4,577
)
Other comprehensive income (loss)
 
919

 
(2,846
)
 
(1,401
)
 
(4,577
)
Comprehensive loss
 
$
(187,080
)
 
$
(179,122
)
 
$
(339,647
)
 
$
(333,523
)
 
 
 
 
 
 
 
 
 
See accompanying notes to consolidated financial statements.

H&R Block, Inc. | Q2 FY2020 Form 10-Q
1


CONSOLIDATED BALANCE SHEETS
 
(unaudited, in 000s, except 
share and per share amounts)
 
As of
 
October 31, 2019

 
October 31, 2018

 
April 30, 2019

 
 


 


 
 
ASSETS
 
 
 
 
 
 
Cash and cash equivalents
 
$
245,312

 
$
600,799

 
$
1,572,150

Cash and cash equivalents - restricted
 
176,332

 
122,507

 
135,577

Receivables, less allowance for doubtful accounts of $65,815, $65,409 and $67,228
 
74,710

 
61,286

 
138,965

Prepaid expenses and other current assets
 
105,058

 
106,410

 
146,667

Total current assets
 
601,412

 
891,002

 
1,993,359

Property and equipment, at cost, less accumulated depreciation and amortization of $784,535, $787,978 and $745,761
 
206,216

 
241,772

 
212,092

Operating lease right of use asset
 
475,969

 

 

Intangible assets, net
 
425,377

 
364,524

 
342,493

Goodwill
 
815,331

 
507,191

 
519,937

Deferred tax assets and income taxes receivable
 
145,807

 
130,987

 
141,979

Other noncurrent assets
 
86,629

 
97,820

 
90,085

Total assets
 
$
2,756,741

 
$
2,233,296

 
$
3,299,945

LIABILITIES AND STOCKHOLDERS' EQUITY
 
 
 
 
 
 
LIABILITIES:
 
 
 
 
 
 
Accounts payable and accrued expenses
 
$
111,439

 
$
114,393

 
$
249,525

Accrued salaries, wages and payroll taxes
 
57,602

 
43,396

 
196,527

Accrued income taxes and reserves for uncertain tax positions
 
106,125

 
94,257

 
271,973

Current portion of long-term debt
 
648,651

 

 

Operating lease liabilities
 
162,897

 

 

Deferred revenue and other current liabilities
 
177,243

 
183,675

 
204,976

Total current liabilities
 
1,263,957

 
435,721

 
923,001

Long-term debt and line of credit borrowings
 
980,299

 
1,491,328

 
1,492,629

Deferred tax liabilities and reserves for uncertain tax positions
 
180,362

 
235,799

 
197,906

Operating lease liabilities
 
326,691

 

 

Deferred revenue and other noncurrent liabilities
 
81,179

 
101,773

 
144,882

Total liabilities
 
2,832,488

 
2,264,621

 
2,758,418

COMMITMENTS AND CONTINGENCIES
 


 


 


STOCKHOLDERS' EQUITY:
 
 
 
 
 
 
Common stock, no par, stated value $.01 per share, 800,000,000 shares authorized, shares issued of 231,024,069, 242,026,278 and 238,336,760
 
2,310

 
2,420

 
2,383

Additional paid-in capital
 
765,220

 
759,235

 
767,636

Accumulated other comprehensive loss
 
(21,817
)
 
(18,880
)
 
(20,416
)
Retained earnings (deficit)
 
(122,535
)
 
(64,291
)
 
499,386

Less treasury shares, at cost, of 35,778,404, 36,499,002 and 36,377,441
 
(698,925
)
 
(709,809
)
 
(707,462
)
Total stockholders' equity (deficiency)
 
(75,747
)
 
(31,325
)
 
541,527

Total liabilities and stockholders' equity
 
$
2,756,741

 
$
2,233,296

 
$
3,299,945

 
 
 
 
 
 
 
See accompanying notes to consolidated financial statements.

2
Q2 FY2020 Form 10-Q | H&R Block, Inc.


CONSOLIDATED STATEMENTS OF CASH FLOWS
 
(unaudited, in 000s)
 
Six months ended October 31,
 
2019

 
2018

CASH FLOWS FROM OPERATING ACTIVITIES:
 
 
 
 
Net loss
 
$
(338,246
)
 
$
(328,946
)
Adjustments to reconcile net loss to net cash used in operating activities:
 
 
 
 
Depreciation and amortization
 
81,262

 
81,925

Provision for bad debt
 
1,890

 
2,350

Deferred taxes
 
12,595

 
17,913

Stock-based compensation
 
16,094

 
11,839

Changes in assets and liabilities, net of acquisitions:
 
 
 
 
Receivables
 
71,859

 
74,672

Prepaid expenses, other current and noncurrent assets
 
13,889

 
(9,134
)
Accounts payable, accrued expenses, salaries, wages and payroll taxes
 
(267,257
)
 
(218,692
)
Deferred revenue, other current and noncurrent liabilities
 
(74,996
)
 
(81,014
)
Income tax receivables, accrued income taxes and income tax reserves
 
(206,278
)
 
(179,660
)
Other, net
 
(4,128
)
 
1,056

Net cash used in operating activities
 
(693,316
)
 
(627,691
)
 
 
 
 
 
CASH FLOWS FROM INVESTING ACTIVITIES:
 
 
 
 
Capital expenditures
 
(42,854
)
 
(66,422
)
Payments made for business acquisitions, net of cash acquired
 
(416,925
)
 
(24,549
)
Franchise loans funded
 
(16,021
)
 
(8,915
)
Payments from franchisees
 
7,902

 
11,689

Other, net
 
50,839

 
4,993

Net cash used in investing activities
 
(417,059
)
 
(83,204
)
 
 
 
 
 
CASH FLOWS FROM FINANCING ACTIVITIES:
 
 
 
 
Proceeds from line of credit borrowings
 
135,000

 

Dividends paid
 
(104,063
)
 
(103,484
)
Repurchase of common stock, including shares surrendered
 
(190,369
)
 
(102,096
)
Proceeds from exercise of stock options
 
1,215

 
1,746

Other, net
 
(18,544
)
 
(22,434
)
Net cash used in financing activities
 
(176,761
)
 
(226,268
)
 
 
 
 
 
Effects of exchange rate changes on cash
 
1,053

 
(3,209
)
 
 
 
 
 
Net decrease in cash and cash equivalents, including restricted balances
 
(1,286,083
)
 
(940,372
)
Cash, cash equivalents and restricted cash, beginning of period
 
1,707,727

 
1,663,678

Cash, cash equivalents and restricted cash, end of period
 
$
421,644

 
$
723,306

 
 
 
 
 
SUPPLEMENTARY CASH FLOW DATA:
 
 
 
 
Income taxes paid, net of refunds received
 
$
54,109

 
$
50,197

Interest paid on borrowings
 
39,952

 
39,902

Accrued additions to property and equipment
 
3,409

 
4,765

 
 
 
 
 
See accompanying notes to consolidated financial statements.

H&R Block, Inc. | Q2 FY2020 Form 10-Q
3


CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
 
(amounts in 000s, except per share amounts)
 
 
 
Common Stock
 
Additional
Paid-in
Capital

 
Accumulated Other
Comprehensive
Income (Loss)

 
Retained
Earnings (Deficit)

 
Treasury Stock
 
Total
Stockholders’
Equity (Deficiency)

 
 
Shares

 
Amount

 
 
 
 
Shares

 
Amount

 
Balances as of May 1, 2019
 
238,337

 
$
2,383

 
$
767,636

 
$
(20,416
)
 
$
499,386

 
(36,377
)
 
$
(707,462
)
 
$
541,527

Net loss
 

 

 

 

 
(150,247
)
 

 

 
(150,247
)
Other comprehensive loss
 

 

 

 
(2,320
)
 

 

 

 
(2,320
)
Stock-based compensation
 

 

 
6,557

 

 

 

 

 
6,557

Stock-based awards exercised or vested
 

 

 
(13,789
)
 

 
(2,786
)
 
906

 
17,631

 
1,056

Acquisition of treasury shares
 

 

 

 

 

 
(314
)
 
(9,185
)
 
(9,185
)
Repurchase and retirement of common shares
 
(1,593
)
 
(16
)
 
(955
)
 

 
(43,101
)
 

 

 
(44,072
)
Cash dividends declared - $0.26 per share
 

 

 

 

 
(52,512
)
 

 

 
(52,512
)
Balances as of July 31, 2019
 
236,744

 
$
2,367

 
$
759,449

 
$
(22,736
)
 
$
250,740

 
(35,785
)
 
$
(699,016
)
 
$
290,804

Net loss
 

 

 

 

 
(187,999
)
 

 

 
(187,999
)
Other comprehensive income
 

 

 

 
919

 

 

 

 
919

Stock-based compensation
 

 

 
9,331

 

 

 

 

 
9,331

Stock-based awards exercised or vested
 

 

 
(127
)
 

 
(276
)
 
13

 
264

 
(139
)
Acquisition of treasury shares
 

 

 

 

 

 
(6
)
 
(173
)
 
(173
)
Repurchase and retirement of common shares
 
(5,720
)
 
(57
)
 
(3,433
)
 

 
(133,449
)
 

 

 
(136,939
)
Cash dividends declared - $0.26 per share
 

 

 

 

 
(51,551
)
 

 

 
(51,551
)
Balances as of October 31, 2019
 
231,024

 
$
2,310

 
$
765,220

 
$
(21,817
)
 
$
(122,535
)
 
(35,778
)
 
$
(698,925
)
 
$
(75,747
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
See accompanying notes to consolidated financial statements.










4
Q2 FY2020 Form 10-Q | H&R Block, Inc.


CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
 
(amounts in 000s, except per share amounts)
 
 
 
Common Stock
 
Additional
Paid-in
Capital

 
Accumulated
Other
Comprehensive
Income (Loss)

 
Retained
Earnings (Deficit)

 
Treasury Stock
 
Total
Stockholders’
Equity (Deficiency)

 
 
Shares

 
Amount

 
 
 
 
Shares

 
Amount

 
Balances as of May 1, 2018
 
246,199

 
$
2,462

 
$
760,250

 
$
(14,303
)
 
$
362,980

 
(36,945
)
 
$
(717,678
)
 
$
393,711

Net loss
 

 

 

 

 
(152,670
)
 

 

 
(152,670
)
Cumulative effect of ASU 2016-16 (1)
 

 

 

 

 
100,950

 

 

 
100,950

Other comprehensive loss
 

 

 

 
(1,731
)
 

 

 

 
(1,731
)
Stock-based compensation
 

 

 
4,307

 

 

 

 

 
4,307

Stock-based awards exercised or vested
 

 

 
(9,945
)
 

 
(1,029
)
 
627

 
12,185

 
1,211

Acquisition of treasury shares
 

 

 

 

 

 
(200
)
 
(4,560
)
 
(4,560
)
Repurchase and retirement of common shares
 
(4,173
)
 
(42
)
 
(2,503
)
 

 
(94,560
)
 

 

 
(97,105
)
Cash dividends declared - $0.25 per share
 

 

 

 

 
(52,104
)
 

 

 
(52,104
)
Balances as of July 31, 2018
 
242,026

 
$
2,420

 
$
752,109

 
$
(16,034
)
 
$
163,567

 
(36,518
)
 
$
(710,053
)
 
$
192,009

Net loss
 

 

 

 

 
(176,276
)
 

 

 
(176,276
)
Other comprehensive loss
 

 

 

 
(2,846
)
 

 

 

 
(2,846
)
Stock-based compensation
 

 

 
7,352

 

 

 

 

 
7,352

Stock-based awards exercised or vested
 

 

 
(226
)
 

 
(202
)
 
35

 
675

 
247

Acquisition of treasury shares
 

 

 

 

 

 
(16
)
 
(431
)
 
(431
)
Cash dividends declared - $0.25 per share
 

 

 

 

 
(51,380
)
 

 

 
(51,380
)
Balances as of October 31, 2018
 
242,026

 
$
2,420

 
$
759,235

 
$
(18,880
)
 
$
(64,291
)
 
(36,499
)
 
$
(709,809
)
 
$
(31,325
)
Net loss
 

 

 

 

 
(126,454
)
 

 

 
(126,454
)
Other comprehensive income
 

 

 

 
1,238

 

 

 

 
1,238

Stock-based compensation
 

 

 
6,067

 

 

 

 

 
6,067

Stock-based awards exercised or vested
 

 

 
(5
)
 

 
(169
)
 
41

 
796

 
622

Acquisition of treasury shares
 

 

 

 

 

 
(2
)
 
(56
)
 
(56
)
Repurchase and retirement of common shares
 
(525
)
 
(5
)
 
(315
)
 

 
(11,981
)
 

 

 
(12,301
)
Cash dividends declared - $0.25 per share
 

 

 

 

 
(51,382
)
 

 

 
(51,382
)
Balances as of January 31, 2019
 
241,501

 
$
2,415

 
$
764,982

 
$
(17,642
)
 
$
(254,277
)
 
(36,460
)
 
$
(709,069
)
 
$
(213,591
)
Net income
 

 

 

 

 
877,909

 

 

 
877,909

Other comprehensive loss
 

 

 

 
(2,774
)
 

 

 

 
(2,774
)
Stock-based compensation
 

 

 
5,784

 

 

 

 

 
5,784

Stock-based awards exercised or vested
 

 

 
(1,231
)
 

 
(150
)
 
84

 
1,634

 
253

Acquisition of treasury shares
 

 

 

 

 

 
(1
)
 
(27
)
 
(27
)
Repurchase and retirement of common shares
 
(3,164
)
 
(32
)
 
(1,899
)
 

 
(73,501
)
 

 

 
(75,432
)
Cash dividends declared - $0.25 per share
 

 

 

 

 
(50,595
)
 

 

 
(50,595
)
Balances as of April 30, 2019
 
238,337

 
$
2,383

 
$
767,636

 
$
(20,416
)
 
$
499,386

 
(36,377
)
 
$
(707,462
)
 
$
541,527

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) 
ASU 2016-16 was effective on May 1, 2018 and we adopted using the modified retrospective transition method. We recognized a $101.0 million cumulative effect adjustment to increase the opening balance of retained earnings and increase deferred tax assets resulting from intra-entity transfers of intellectual property in fiscal year 2018.

H&R Block, Inc. | Q2 FY2020 Form 10-Q
5


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS                  (unaudited)
NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
BASIS OF PRESENTATION – The consolidated balance sheets as of October 31, 2019 and 2018, the consolidated statements of operations and comprehensive loss for the three and six months ended October 31, 2019 and 2018, the consolidated statements of cash flows for the six months ended October 31, 2019 and 2018, and the consolidated statements of stockholders' equity for the three and six months ended October 31, 2019 and the quarterly periods within the fiscal year ended April 30, 2019 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations, and cash flows as of October 31, 2019 and 2018 and for all periods presented, have been made.
"H&R Block," "the Company," "we," "our," and "us" are used interchangeably to refer to H&R Block, Inc. or to H&R Block, Inc. and its subsidiaries, as appropriate to the context.
Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States (GAAP) have been condensed or omitted. These consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our April 30, 2019 Annual Report to Shareholders on Form 10-K. All amounts presented herein as of April 30, 2019 or for the year then ended are derived from our Annual Report on Form 10-K.
MANAGEMENT ESTIMATES – The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates, assumptions and judgments are applied in the evaluation of contingent losses arising from our discontinued mortgage business, contingent losses associated with pending claims and litigation, reserves for uncertain tax positions, and related matters. Estimates have been prepared based on the best information available as of each balance sheet date. As such, actual results could differ materially from those estimates.
SEASONALITY OF BUSINESS – Our operating revenues are seasonal in nature with peak revenues typically occurring in the months of February through April. Therefore, results for interim periods are not indicative of results to be expected for the full year.
DISCONTINUED OPERATIONS – Our discontinued operations include the results of operations of Sand Canyon Corporation, previously known as Option One Mortgage Corporation (including its subsidiaries, collectively, SCC), which exited its mortgage business in fiscal year 2008. See notes 9 and 11 for additional information on litigation, claims, and other loss contingencies related to our discontinued operations.
WAVE ACQUISITION On June 28, 2019, we acquired Wave HQ Inc. (formerly known as Wave Financial Inc.) and its subsidiaries (collectively, Wave) and during the quarter ended October 31, 2019 we finalized the post-closing working capital adjustment and made an additional payment of $1.4 million, resulting in a total payment of $408.4 million. The acquisition was funded with available cash. Wave is a provider of software solutions and related services specifically designed to help small business owners manage their finances. Major revenue sources include fees earned by providing payment processing, payroll services, and bookkeeping services. We believe the acquisition of Wave enhances our position in the small business market.
Included in the transaction price is $8.2 million which will be treated as compensation expense over the next two years as certain key employees are required to remain employees to receive payment. Additionally, key employees are participating in a management incentive program consisting of cash performance incentives and stock-based compensation which will be earned over the next three years and is not considered part of the purchase price.
As of October 31, 2019 we have identified the acquired intangible assets and are still evaluating the income tax impacts of the transaction.

6
Q2 FY2020 Form 10-Q | H&R Block, Inc.


The assets acquired, net of liabilities assumed on the acquisition date, and the identified intangible assets and goodwill, are as follows:
($ in 000s)
 
 
Amount Acquired

 
Weighted-Average Life (in years)
Assets acquired and liabilities assumed, net
 
$
6,870

 
 
Purchased technology
 
68,000

 
10
Customer relationships
 
23,000

 
5
Noncompete agreements
 
7,070

 
5
Trade name
 
5,800

 
10
Total identifiable net assets
 
110,740

 
 
Goodwill
 
289,492

 
 
Total identifiable assets and goodwill
 
$
400,232

 
 
 
 
 
 
 

Revenues of $14.5 million and pretax losses of $21.3 million were recognized by Wave from the period of June 28, 2019 through October 31, 2019, which are included in our consolidated statement of operations for the six months ended October 31, 2019. Had we acquired Wave as of May 1, 2018, we would have reported, on a pro-forma basis, consolidated revenues of $317.7 million and $308.6 million for the six months ended October 31, 2019 and 2018, respectively, and consolidated pretax losses from continuing operations of $478.4 million and $453.4 million for the six months ended October 31, 2019 and 2018, respectively. Pro-forma adjustments primarily include amortization of intangible assets and certain compensation expenses.
NEW ACCOUNTING PRONOUNCEMENTS – 
Leases. In February 2016, the FASB issued Accounting Standards Update No. 2016-02, “Leases” (ASU 2016-02), which requires the recognition of lease assets and lease liabilities on the balance sheet by lessees for leases previously classified as operating leases. We adopted this guidance and related amendments as of May 1, 2019 using the alternative transition method, which allows companies the option of using the effective date of the new standard as the initial application date (at the beginning of the period in which it adopted, rather than at the beginning of the earliest comparative period).
We have recognized operating lease right-of-use (ROU) assets and operating lease liabilities on our balance sheet as part of adopting the standard and pre-existing liabilities for deferred rent, and various lease incentives were reclassified as a component of the lease assets. We elected the package of practical expedients which allows us to not reassess historical lease classification, initial direct costs or contracts related to leases. For leases with an initial term of twelve months or less we have elected to only recognize retail office leases on our balance sheet. We elected the practical expedient to account for lease and non-lease components (such as common area maintenance, utilities, insurance and taxes) as a single lease component for all classes of underlying assets. We also elected the practical expedient to not reassess whether land easement contracts meet the definition of a lease. We did not elect the practical expedient of hindsight when determining the lease term of existing contracts at the effective date.
The adoption of the new standard did not materially affect our consolidated statement of operations or cash flows. See note 10, Leases, for additional information.
NOTE 2: REVENUE RECOGNITION
The majority of our revenues are from our U.S. Tax Services business. The following table disaggregates our U.S. Tax Services revenues by major service line, with revenues from our international Tax Services businesses and from Wave included as separate lines:

H&R Block, Inc. | Q2 FY2020 Form 10-Q
7


 
 
 
 
 
 
 
 
(in 000s)

 
 
Three months ended October 31,
 
Six months ended October 31,
 
 
2019
 
2018
 
2019
 
2018
Revenues:
 
 
 
 
 
 
 
 
U.S. assisted tax preparation
 
$
41,226

 
$
41,652

 
$
74,218

 
$
72,756

U.S. royalties
 
7,820

 
8,062

 
14,679

 
15,633

U.S. DIY tax preparation
 
4,541

 
2,994

 
7,951

 
5,775

International
 
44,926

 
45,497

 
85,507

 
84,676

Refund Transfers
 
791

 
560

 
2,300

 
1,984

Emerald Card®
 
8,616

 
9,478

 
22,471

 
23,724

Peace of Mind® Extended Service Plan
 
25,660

 
24,318

 
58,497

 
60,895

Tax Identity Shield®
 
4,648

 
5,243

 
9,170

 
9,984

Interest and fee income on Emerald AdvanceTM
 
485

 
397

 
1,039

 
844

Wave
 
10,902

 

 
14,527

 

Other
 
11,186

 
10,670

 
20,804

 
17,783

Total revenues
 
$
160,801

 
$
148,871

 
$
311,163

 
$
294,054

 
 
 
 
 
 
 
 
 

Wave revenues primarily consist of fees received to process payment transactions and are generally calculated as a percentage of the transaction amounts processed. Revenues are recognized upon authorization of the transaction.
Changes in the balances of deferred revenue and wages for Peace of Mind® Extended Service Plan (POM) are as follows:
 
 
 
 
 
 
 
 
(in 000s)

POM
 
Deferred Revenue
 
Deferred Wages
Six months ended October 31,
 
2019

 
2018

 
2019

 
2018

Balance, beginning of the period
 
$
212,511

 
$
218,274

 
$
27,306

 
$
32,683

Amounts deferred
 
4,222

 
3,459

 
29

 
80

Amounts recognized on previous deferrals
 
(68,088
)
 
(71,074
)
 
(9,430
)
 
(10,752
)
Balance, end of the period
 
$
148,645

 
$
150,659

 
$
17,905

 
$
22,011

 
 
 
 
 
 
 
 
 

As of October 31, 2019, deferred revenue related to POM was $148.6 million. We expect that $105.6 million will be recognized over the next twelve months, while the remaining balance will be recognized over the following sixty months.
As of October 31, 2019 and 2018, Tax Identity Shield® (TIS) deferred revenue was $21.0 million and $21.8 million, respectively. Deferred revenue related to TIS was $29.7 million and $36.4 million at April 30, 2019 and 2018, respectively. All deferred revenue related to TIS will be recognized within the next six months.
NOTE 3: LOSS PER SHARE AND STOCKHOLDERS' EQUITY
LOSS PER SHARE – Basic and diluted loss per share is computed using the two-class method. The two-class method is an earnings allocation formula that determines net income per share for each class of common stock and participating security according to dividends declared and participation rights in undistributed earnings. Per share amounts are computed by dividing net income or loss from continuing operations attributable to common shareholders by the weighted average shares outstanding during each period. The dilutive effect of potential common shares is included in diluted earnings per share except in those periods with a loss from continuing operations. Diluted earnings per share excludes the impact of shares of common stock issuable upon the lapse of certain restrictions or the exercise of options to purchase 3.7 million shares for the three and six months ended October 31, 2019, and 3.4 million shares for the three and six months ended October 31, 2018, as the effect would be antidilutive due to the net loss from continuing operations during those periods.

8
Q2 FY2020 Form 10-Q | H&R Block, Inc.


The computations of basic and diluted loss per share from continuing operations are as follows:
(in 000s, except per share amounts)
 
 
 
Three months ended October 31,
 
Six months ended October 31,
 
 
2019

 
2018

 
2019

 
2018

Net loss from continuing operations attributable to shareholders
 
$
(183,554
)
 
$
(170,937
)
 
$
(329,278
)
 
$
(319,734
)
Amounts allocated to participating securities
 
(150
)
 
(144
)
 
(299
)
 
(286
)
Net loss from continuing operations attributable to common shareholders
 
$
(183,704
)
 
$
(171,081
)
 
$
(329,577
)
 
$
(320,020
)
 
 
 
 
 
 
 
 
 
Basic weighted average common shares
 
198,079

 
205,520

 
200,058

 
206,596

Potential dilutive shares
 

 

 

 

Dilutive weighted average common shares
 
198,079

 
205,520

 
200,058

 
206,596

 
 
 
 
 
 
 
 
 
Loss per share from continuing operations attributable to common shareholders:
Basic
 
$
(0.93
)
 
$
(0.83
)
 
$
(1.65
)
 
$
(1.55
)
Diluted
 
(0.93
)
 
(0.83
)
 
(1.65
)
 
(1.55
)
 
 
 
 
 
 
 
 
 

The weighted average shares outstanding for the three and six months ended October 31, 2019 decreased to 198.1 million and 200.1 million, respectively, from 205.5 million and 206.6 million, respectively, for the three and six months ended October 31, 2018. The decrease is due to share repurchases completed in the current and prior years.
STOCK-BASED COMPENSATION – During the six months ended October 31, 2019, we also acquired 0.3 million shares of our common stock at an aggregate cost of $9.4 million, which represent shares swapped or surrendered to us in connection with the vesting or exercise of stock-based awards. During the six months ended October 31, 2018, we acquired 0.2 million shares at an aggregate cost of $5.0 million for similar purposes.
During the six months ended October 31, 2019 and 2018, we issued 0.9 million and 0.7 million shares of common stock, respectively, due to the vesting or exercise of stock-based awards.
During the six months ended October 31, 2019, we granted equity awards equivalent to 1.4 million shares under our stock-based compensation plans, consisting primarily of nonvested units. Stock-based compensation expense of our continuing operations totaled $9.4 million and $16.1 million for the three and six months ended October 31, 2019, respectively and $7.5 million and $11.8 million for the three and six months ended October 31, 2018, respectively. As of October 31, 2019, unrecognized compensation cost for stock options totaled $0.4 million, and for nonvested shares and units totaled $47.1 million.

H&R Block, Inc. | Q2 FY2020 Form 10-Q
9


NOTE 4: RECEIVABLES
Receivables, net of their related allowance, consist of the following:
(in 000s)
 
As of
 
October 31, 2019
 
October 31, 2018
 
April 30, 2019
 
 
Short-term
 
Long-term
 
Short-term
 
Long-term
 
Short-term
 
Long-term
Loans to franchisees
 
$
23,554

 
$
43,322

 
$
26,964

 
$
38,489

 
$
22,427

 
$
35,325

Receivables for U.S. assisted and DIY tax preparation and related fees
 
18,531

 
3,716

 
6,033

 
5,503

 
34,284

 
3,716

H&R Block Instant RefundTM receivables
 
530

 
695

 

 
2,008

 
37,319

 
1,701

H&R Block Emerald AdvanceTM lines of credit
 
8,073

 
9,201

 
7,418

 
10,988

 
8,546

 
12,418

Software receivables from retailers
 
970

 

 
552

 

 
9,354

 

Royalties and other receivables from franchisees
 
8,094

 
147

 
9,103

 
710

 
11,888

 
97

Wave payment processing receivables
 
3,041

 

 

 

 

 

Other
 
11,917

 
2,165

 
11,216

 
2,831

 
15,147

 
2,382

Total
 
$
74,710

 
$
59,246

 
$
61,286

 
$
60,529

 
$
138,965

 
$
55,639

 
 
 
 
 
 
 
 
 
 
 
 
 

Balances presented above as short-term are included in receivables, while the long-term portions are included in other noncurrent assets in the consolidated balance sheets.
LOANS TO FRANCHISEES Franchisee loan balances consist of term loans made primarily to finance the purchase of franchises and short–term loans and revolving lines of credit which are used to fund off–season working capital needs. As of October 31, 2019 and 2018, loans with a principal balance of $0.2 million and $1.1 million, respectively, were more than 90 days past due. We had no loans to franchisees on non-accrual status.
H&R BLOCK INSTANT REFUNDTM PROGRAM H&R Block Instant RefundTM (formerly Instant Cash Back®) amounts are generally received from the Canada Revenue Agency (CRA) within 60 days of filing the client's return, with the remaining balance collectible from the client.
We review the credit quality of our Instant Refund receivables based on pools, which are segregated by the year of origination, with older years being deemed more unlikely to be repaid. Current balances and amounts on non-accrual status and classified as impaired, or more than 60 days past due, by year of origination, as of October 31, 2019 are as follows:
 
 
 
 
(in 000s)

Year of Origination
 
Current Balance
 
Non-Accrual
 
 
 
 
 
2019
 
$
3,051

 
$
2,663

2018 and prior
 
441

 
441

 
 
3,492

 
$
3,104

Allowance
 
(2,267
)
 
 
Net balance
 
$
1,225

 
 
 
 
 
 
 


10
Q2 FY2020 Form 10-Q | H&R Block, Inc.


H&R BLOCK EMERALD ADVANCETM LINES OF CREDIT We review the credit quality of our purchased participation interests in Emerald AdvanceTM (EA) receivables based on pools, which are segregated by the year of origination, with older years being deemed more unlikely to be repaid. Balances and amounts on non-accrual status and classified as impaired, or more than 60 days past due, as of October 31, 2019, by year of origination, are as follows:
(in 000s)
 
Year of origination:
 
Balance

 
Non-Accrual

2019
 
$
23,812

 
$
23,812

2018 and prior
 
6,718

 
6,718

Revolving loans
 
14,279

 
12,437

 
 
44,809

 
$
42,967

Allowance
 
(27,535
)
 
 
Net balance
 
$
17,274

 
 
 
 
 
 
 

ALLOWANCE FOR DOUBTFUL ACCOUNTS Activity in the allowance for doubtful accounts for our EA and all other short-term and long-term receivables for the six months ended October 31, 2019 and 2018 is as follows:
(in 000s)
 
 
 
EAs

 
All Other

 
Total

Balances as of April 30, 2019
 
$
27,535

 
$
53,938

 
$
81,473

Provision
 

 
1,890

 
1,890

Charge-offs, recoveries and other
 

 
(1,217
)
 
(1,217
)
Balances as of October 31, 2019
 
$
27,535

 
$
54,611

 
$
82,146

 
 
 
 
 
 
 
Balances as of April 30, 2018
 
$
26,622

 
$
55,191

 
$
81,813

Provision
 

 
2,350

 
2,350

Charge-offs, recoveries and other
 

 
(4,196
)
 
(4,196
)
Balances as of October 31, 2018
 
$
26,622

 
$
53,345

 
$
79,967

 
 
 
 
 
 
 

NOTE 5: GOODWILL AND INTANGIBLE ASSETS
Changes in the carrying amount of goodwill for the six months ended October 31, 2019 and 2018 are as follows:
(in 000s)
 
 
 
Goodwill

 
Accumulated Impairment Losses

 
Net

Balances as of April 30, 2019
 
$
552,234

 
$
(32,297
)
 
$
519,937

Acquisition of Wave
 
289,492

 

 
289,492

Other Acquisitions
 
8,491

 

 
8,491

Disposals and foreign currency changes, net
 
(2,589
)
 

 
(2,589
)
Impairments
 

 

 

Balances as of October 31, 2019
 
$
847,628

 
$
(32,297
)
 
$
815,331

 
 
 
 
 
 
 
Balances as of April 30, 2018
 
$
540,168

 
$
(32,297
)
 
$
507,871

Acquisitions
 
624

 

 
624

Disposals and foreign currency changes, net
 
(1,304
)
 

 
(1,304
)
Impairments
 

 

 

Balances as of October 31, 2018
 
$
539,488

 
$
(32,297
)
 
$
507,191

 
 
 
 
 
 
 

We test goodwill for impairment annually in our fourth quarter, or more frequently if events occur or circumstances change which would, more likely than not, reduce the fair value of a reporting unit below its carrying value.

H&R Block, Inc. | Q2 FY2020 Form 10-Q
11


Components of intangible assets are as follows:
(in 000s)
 
 
 
Gross
Carrying
Amount

 
Accumulated
Amortization

 
Net

As of October 31, 2019:
 
 
 
 
 
 
Reacquired franchise rights
 
$
355,116

 
$
(147,313
)
 
$
207,803

Customer relationships
 
299,245

 
(211,681
)
 
87,564

Internally-developed software
 
149,644

 
(113,863
)
 
35,781

Noncompete agreements
 
40,636

 
(32,620
)
 
8,016

Franchise agreements
 
19,201

 
(13,974
)
 
5,227

Purchased technology
 
122,700

 
(49,503
)
 
73,197

Trade name
 
5,800

 
(192
)
 
5,608

Acquired assets pending final allocation (1)
 
2,181

 

 
2,181

 
 
$
994,523

 
$
(569,146
)
 
$
425,377

As of October 31, 2018:
 
 
 
 
 
 
Reacquired franchise rights
 
$
339,719

 
$
(124,733
)
 
$
214,986

Customer relationships
 
256,739

 
(179,011
)
 
77,728

Internally-developed software
 
142,147

 
(117,060
)
 
25,087

Noncompete agreements
 
32,879

 
(30,596
)
 
2,283

Franchise agreements
 
19,201

 
(12,694
)
 
6,507

Purchased technology
 
54,700

 
(40,646
)
 
14,054

Acquired assets pending final allocation (1)
 
23,879

 

 
23,879

 
 
$
869,264

 
$
(504,740
)
 
$
364,524

As of April 30, 2019:
 
 
 
 
 
 
Reacquired franchise rights
 
$
350,410

 
$
(136,345
)
 
$
214,065

Customer relationships
 
274,838

 
(195,174
)
 
79,664

Internally-developed software
 
139,239

 
(109,885
)
 
29,354

Noncompete agreements
 
33,376

 
(31,446
)
 
1,930

Franchise agreements
 
19,201

 
(13,334
)
 
5,867

Purchased technology
 
54,700

 
(43,518
)
 
11,182

Acquired assets pending final allocation (1)
 
431

 

 
431

 
 
$
872,195

 
$
(529,702
)
 
$
342,493

 
 
 
 
 
 
 

(1)    Represents franchisee and competitor business acquisitions for which final purchase price allocations have not yet been determined.
We made payments to acquire franchisee and competitor businesses totaling $20.7 million and $24.5 million during the six months ended October 31, 2019 and 2018, respectively. These payments do not include the payments made to acquire Wave as discussed in note 1.
Amortization of intangible assets for the three and six months ended October 31, 2019 was $21.6 million and $39.8 million, respectively. Amortization of intangible assets for the three and six months ended October 31, 2018 was $17.6 million and $35.7 million, respectively. Estimated amortization of intangible assets for fiscal years 2020, 2021, 2022, 2023 and 2024 is $80.2 million, $67.4 million, $51.6 million, $35.5 million and $27.8 million, respectively.

12
Q2 FY2020 Form 10-Q | H&R Block, Inc.


NOTE 6: LONG-TERM DEBT
The components of long-term debt are as follows:
 
 
 
 
 
 
(in 000s)

As of
 
October 31, 2019

 
October 31, 2018

 
April 30, 2019

Senior Notes, 4.125%, due October 2020
 
$
650,000

 
$
650,000

 
$
650,000

Senior Notes, 5.500%, due November 2022
 
500,000

 
500,000

 
500,000

Senior Notes, 5.250%, due October 2025
 
350,000

 
350,000

 
350,000

Committed line of credit borrowings
 
135,000

 

 

Debt issuance costs and discounts
 
(6,050
)
 
(8,672
)
 
(7,371
)
 
 
1,628,950

 
1,491,328

 
1,492,629

Less: Current portion
 
(648,651
)
 

 

 
 
$
980,299

 
$
1,491,328

 
$
1,492,629

 
 
 
 
 
 
 

UNSECURED COMMITTED LINE OF CREDIT – Our unsecured committed line of credit (CLOC) provides for an unsecured senior revolving credit facility in the aggregate principal amount of $2.0 billion, which includes a $200.0 million sublimit for swingline loans and a $50.0 million sublimit for standby letters of credit. We may request increases in the aggregate principal amount of the revolving credit facility of up to $500.0 million, subject to obtaining commitments from lenders and meeting certain other conditions. The CLOC will mature on September 21, 2023, unless extended pursuant to the terms of the CLOC, at which time all outstanding amounts thereunder will be due and payable. Our CLOC includes an annual facility fee, which will vary depending on our then current credit ratings.
The CLOC is subject to various conditions, triggers, events or occurrences that could result in earlier termination and contains customary representations, warranties, covenants and events of default, including, without limitation: (1) a covenant requiring the Company to maintain a debt-to-EBITDA ratio calculated on a consolidated basis of no greater than (a) 3.50 to 1.00 as of the last day of each fiscal quarter ending on April 30, July 31, and October 31 of each year and (b) 4.50 to 1.00 as of the last day of each fiscal quarter ending on January 31 of each year; (2) a covenant requiring us to maintain an interest coverage ratio (EBITDA-to-interest expense) calculated on a consolidated basis of not less than 2.50 to 1.00 as of the last date of any fiscal quarter; and (3) covenants restricting our ability to incur certain additional debt, incur liens, merge or consolidate with other companies, sell or dispose of assets (including equity interests), liquidate or dissolve, engage in certain transactions with affiliates or enter into certain restrictive agreements. The CLOC includes provisions for an equity cure which could potentially allow us to independently cure certain defaults. Proceeds under the CLOC may be used for working capital needs or for other general corporate purposes. We were in compliance with these requirements as of October 31, 2019.
We had an outstanding balance of $135 million under the CLOC as of October 31, 2019, and amounts available to borrow were limited by the debt-to-EBITDA covenant to approximately $962 million as of October 31, 2019.
Our Senior Notes due in October 2020 are classified as a current liability as of October 31, 2019 because such amounts are due within one year. We are considering various financing options in regard to the maturing Senior Notes and anticipate these options will provide adequate liquidity to fund the cash requirements at or prior to maturity. The estimated fair value of our long-term debt, including the current portion of long-term debt, as of October 31, 2019 and 2018 and April 30, 2019 totaled $1.7 billion, $1.5 billion and $1.6 billion, respectively.
NOTE 7: INCOME TAXES
We file a consolidated federal income tax return in the U.S. with the IRS and file tax returns in various state, local, and foreign jurisdictions. Tax returns are typically examined and either settled upon completion of the examination or through the appeals process. Our U.S. federal income tax returns for 2017 and 2018 remain open for examination. Our U.S. federal income tax returns for 2016 and all prior periods are closed. With respect to state and local jurisdictions and countries outside of the U.S., we are typically subject to examination for three to six years after the income tax returns have been filed. Although the outcome of tax audits is always uncertain, we believe that adequate amounts of tax, interest, and penalties have been provided for in the accompanying consolidated financial statements for any adjustments that might be incurred due to federal, state, local or foreign audits.

H&R Block, Inc. | Q2 FY2020 Form 10-Q
13


We had gross unrecognized tax benefits of $156.7 million, $189.6 million and $185.1 million as of October 31, 2019 and 2018 and April 30, 2019, respectively. The gross unrecognized tax benefits decreased $28.4 million and increased $3.5 million during the six months ended October 31, 2019 and 2018, respectively. The decrease in unrecognized tax benefits during the six months ending October 31, 2019 is related to federal and state statute of limitation periods ending in the current quarter as well as to favorable audit settlements. We believe it is reasonably possible that the balance of unrecognized tax benefits could decrease by approximately $14.1 million within the next twelve months. The anticipated decrease is due to the expiration of statutes of limitations and anticipated closure of various state matters currently under exam. For such matters where a change in the balance of unrecognized tax benefits is not yet deemed reasonably possible, no estimate has been included.
Consistent with prior years, our pretax loss for the six months ended October 31, 2019 is expected to be offset by income in the fourth quarter due to the established pattern of seasonality in our primary business operations. As such, management has determined that it is more-likely-than-not that realization of tax benefits recorded in our financial statements will occur within our fiscal year. The amount of tax benefit recorded for the six months ended October 31, 2019 reflects management’s estimate of the annual effective tax rate applied to the year-to-date loss from continuing operations adjusted for the tax impact of discrete items for the periods presented.
A discrete income tax benefit of $25.2 million was recorded in the six months ended October 31, 2019 compared to a discrete tax benefit of $7.4 million in the same period of the prior year. The discrete tax benefit recorded in the current period primarily resulted from the settlement of various matters, including expiration of statute of limitations and resolution with tax authorities, and valuation allowance changes related to utilization of foreign losses. The discrete tax benefit recorded in the prior year resulted primarily from favorable audit settlements.
Our effective tax rate for continuing operations, including the effects of discrete tax items, was 29.7% and 25.8% for the six months ended October 31, 2019 and 2018, respectively. Discrete items increased the effective tax rate for the six months ended October 31, 2019 and 2018 by 5.4% and 1.7%, respectively. Due to the loss in both periods, a discrete tax benefit in either period increases the tax rate while an item of discrete tax expense decreases the tax rate. The impact of discrete tax items combined with the seasonal nature of our business can cause the effective tax rate through our second quarter to be significantly different than the rate for our full fiscal year.
NOTE 8: OTHER INCOME AND OTHER EXPENSES
The following table shows the components of other income (expense), net:
(in 000s)
 
 
 
Three months ended October 31,
 
Six months ended October 31,
 
 
2019

 
2018

 
2019

 
2018

Interest income
 
$
2,225

 
$
4,505

 
$
10,251

 
$
9,002

Foreign currency gains (losses), net
 
105

 
(124
)
 
114

 
(127
)
Other, net
 
409

 
83

 
1,497

 
131

 
 
$
2,739

 
$
4,464

 
$
11,862

 
$
9,006

 
 
 
 
 
 
 
 
 

NOTE 9: COMMITMENTS AND CONTINGENCIES
Assisted tax returns, as well as services provided under Tax Pro GoSM and Tax Pro ReviewSM, are covered by our 100% accuracy guarantee, whereby we will reimburse a client for penalties and interest attributable to an H&R Block error on a return. DIY tax returns are covered by our 100% accuracy guarantee, whereby we will reimburse a client up to a maximum of $10,000 if our software makes an arithmetic error that results in payment of penalties and/or interest to the IRS that a client would otherwise not have been required to pay. Our liability related to estimated losses under the 100% accuracy guarantee was $7.6 million, $7.1 million and $9.9 million as of October 31, 2019 and 2018 and April 30, 2019, respectively. The short-term and long-term portions of this liability are included in deferred revenue and other liabilities in the consolidated balance sheets.
Our liability related to acquisitions for estimated contingent consideration was $4.1 million, $11.5 million and $11.1 million as of October 31, 2019 and 2018 and April 30, 2019, respectively, with amounts recorded in deferred revenue and other liabilities. Estimates of contingent payments are typically based on expected financial performance of the acquired business and economic conditions at the time of acquisition. Should actual results differ from our

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Q2 FY2020 Form 10-Q | H&R Block, Inc.


assumptions, future payments made will differ from the above estimate and any differences will be recorded in results from continuing operations.
We have contractual commitments to fund certain franchises with approved short–term loans and revolving lines of credit. Our total obligation under these lines of credit was $34.2 million at October 31, 2019, and net of amounts drawn and outstanding, our remaining commitment to fund totaled $22.1 million.
LOSS CONTINGENCIES PERTAINING TO DISCONTINUED MORTGAGE OPERATIONS – SCC ceased originating mortgage loans in December 2007 and, in April 2008, sold its servicing assets and discontinued its remaining operations. Mortgage loans originated by SCC were sold either as whole loans to single third-party buyers, who generally securitized such loans, or in the form of residential mortgage-backed securities (RMBSs). In connection with the sale of loans and/or RMBSs, SCC made certain representations and warranties. Claims under these representations and warranties together with any settlement arrangements related to these losses are collectively referred to as "representation and warranty claims."
SCC accrues a liability for losses related to representation and warranty claims when those losses are believed to be both probable and reasonably estimable. SCC’s loss estimate is based on the best information currently available, management judgment, developments in relevant case law, and the terms of bulk settlements. In periods when a liability is accrued for such loss contingencies, the liability is included in deferred revenue and other current liabilities on the consolidated balance sheets. SCC had no liability accrued for these losses as of October 31, 2019 and 2018 or April 30, 2019.
See note 11, which addresses contingent losses that may be incurred with respect to various indemnification or contribution claims by underwriters, depositors, and securitization trustees in securitization transactions in which SCC participated.
NOTE 10: LEASES
As discussed in note 1, we adopted ASU 2016-02 on May 1, 2019. The majority of our lease portfolio consists of retail office space in the U.S., Canada, and Australia. The contract terms for these retail offices generally are from May 1 to April 30. We record operating lease right of use (ROU) assets and operating lease liabilities based on the discounted future minimum lease payments over the term of the lease. We generally do not include renewal options in the term of the lease. As the rates implicit in our leases are not readily determinable, we used our incremental borrowing rate based on the lease term and geographic location in calculating the discounted future minimum lease payments.
We recognize lease expenses for our operating leases on a straight-line basis. For lease payments that are subject to adjustments based on indexes or rates, the most current index or rate adjustments were included in the measurement of our ROU assets and lease liabilities at adoption. Variable lease costs, including non-lease components (such as common area maintenance, utilities, insurance, and taxes) and certain index-based changes in lease payments, are expensed as incurred.
For the three and six months ended October 31, 2019, our lease costs consist of the following:
 
 
 
 
(in 000s)

 
 
Three months ended October 31, 2019

 
Six months ended October 31, 2019

Operating lease costs
 
$
60,759

 
$
120,930

Variable lease costs
 
17,689

 
32,450

Subrental income
 
(336
)
 
(685
)
Total lease costs
 
$
78,112

 
$
152,695

 
 
 
 
 


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15


Other information related to operating leases for the six months ended October 31, 2019 is as follows:
 
 
($ in 000s)

Cash paid for operating lease costs
 
$
99,146

Operating lease right of use assets obtained in exchange for operating lease liabilities (1)
 
$
204,962

Weighted-average remaining operating lease term (years)
 
3

Weighted-average operating lease discount rate
 
3.5
%
 
 
 
(1)    This balance excludes the initial impacts of the adoption of ASU 2016-02.
Aggregate operating lease maturities as of October 31, 2019 are as follows:
 
 
(in 000s)

Remainder of 2020
 
$
121,490

2021
 
176,640

2022
 
116,537

2023
 
60,550

2024
 
27,756

2025 and thereafter
 
14,996

Total future undiscounted operating lease payments
 
517,969

Less imputed interest
 
(28,381
)
Total operating lease liabilities
 
$
489,588

 
 
 

As disclosed in our Annual Report on Form 10-K for the fiscal year ended April 30, 2019, our future undiscounted operating lease commitments under the previous accounting standard was $573.3 million.
NOTE 11: LITIGATION AND OTHER RELATED CONTINGENCIES
We are a defendant in numerous litigation matters, arising both in the ordinary course of business and otherwise, including as described below. The matters described below are not all of the lawsuits to which we are subject. In some of the matters, very large or indeterminate amounts, including punitive damages, are sought. U.S. jurisdictions permit considerable variation in the assertion of monetary damages or other relief. Jurisdictions may permit claimants not to specify the monetary damages sought or may permit claimants to state only that the amount sought is sufficient to invoke the jurisdiction of the court. In addition, jurisdictions may permit plaintiffs to allege monetary damages in amounts well exceeding reasonably possible verdicts in the jurisdiction for similar matters. We believe that the monetary relief which may be specified in a lawsuit or a claim bears little relevance to its merits or disposition value due to this variability in pleadings and our experience in litigating or resolving through settlement of numerous claims over an extended period of time.
The outcome of a litigation matter and the amount or range of potential loss at particular points in time may be difficult to ascertain. Among other things, uncertainties can include how fact finders will evaluate documentary evidence and the credibility and effectiveness of witness testimony, and how trial and appellate courts will apply the law. Disposition valuations are also subject to the uncertainty of how opposing parties and their counsel will themselves view the relevant evidence and applicable law.
In addition to litigation matters, we are also subject to claims and other loss contingencies arising out of our business activities, including as described below.
We accrue liabilities for litigation, claims, including indemnification and contribution claims, and other related loss contingencies and any related settlements (each referred to, individually, as a "matter" and, collectively, as "matters") when it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. If a range of loss is estimated, and some amount within that range appears to be a better estimate than any other amount within that range, then that amount is accrued. If no amount within the range can be identified as a better estimate than any other amount, we accrue the minimum amount in the range.
For such matters where a loss is believed to be reasonably possible, but not probable, or the loss cannot be reasonably estimated, no accrual has been made. It is possible that such matters could require us to pay damages or

16
Q2 FY2020 Form 10-Q | H&R Block, Inc.


make other expenditures or accrue liabilities in amounts that could not be reasonably estimated as of October 31, 2019. While the potential future liabilities could be material in the particular quarterly or annual periods in which they are recorded, based on information currently known, we do not believe any such liabilities are likely to have a material adverse effect on our business and our consolidated financial position, results of operations, and cash flows. As of October 31, 2019 and 2018 and April 30, 2019, our total accrued liabilities were $1.6 million, $3.0 million and $1.9 million, respectively.
Our estimate of the aggregate range of reasonably possible losses includes (1) matters where a liability has been accrued and there is a reasonably possible loss in excess of the amount accrued for that liability, and (2) matters where a liability has not been accrued but we believe a loss is reasonably possible. This aggregate range only represents those losses as to which we are currently able to estimate a reasonably possible loss or range of loss. It does not represent our maximum loss exposure.
Matters for which we are not currently able to estimate the reasonably possible loss or range of loss are not included in this range. We are often unable to estimate the possible loss or range of loss until developments in such matters have provided sufficient information to support an assessment of the reasonably possible loss or range of loss, such as precise information about the amount of damages or other remedies being asserted, the defenses to the claims being asserted, discovery from other parties and investigation of factual allegations, rulings by courts on motions or appeals, analysis by experts, or the status or terms of any settlement negotiations.
The estimated range of reasonably possible loss is based upon currently available information and is subject to significant judgment and a variety of assumptions, as well as known and unknown uncertainties. The matters underlying the estimated range will change from time to time, and actual results may vary significantly from the current estimate. As of October 31, 2019, we believe the estimate of the aggregate range of reasonably possible losses in excess of amounts accrued, where the range of loss can be estimated, is not material.
On a quarterly and annual basis, we review relevant information with respect to litigation and other loss contingencies and update our accruals, disclosures, and estimates of reasonably possible loss or range of loss based on such reviews. Costs incurred with defending matters are expensed as incurred. Any receivable for insurance recoveries is recorded separately from the corresponding liability, and only if recovery is determined to be probable and reasonably estimable.
We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously, but there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.
LITIGATION, CLAIMS OR OTHER LOSS CONTINGENCIES PERTAINING TO CONTINUING OPERATIONS
Free File Litigation. On May 6, 2019, the Los Angeles City Attorney filed a lawsuit on behalf of the People of the State of California in the Superior Court of California, County of Los Angeles (Case No. 19STCV15742) styled The People of the State of California v. H&R Block, Inc., et al. The complaint alleges that H&R Block, Inc. and HRB Digital LLC engaged in unfair, fraudulent and deceptive business practices and acts in connection with the IRS Free File Program in violation of the California Unfair Competition Law, California Business and Professions Code §§17200 et seq. The complaint seeks injunctive relief, restitution of monies paid to H&R Block by persons in the State of California who were eligible to file under the IRS Free File Program for the time period starting 4 years prior to the date of the filing of the complaint, pre-judgment interest, civil penalties and costs. The case was removed to the United States District Court for the Central District of California on June 6, 2019 (Case No. 2:19-cv-04933-ODW-AS). A motion to remand is pending. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter.
On May 17, 2019, a putative class action complaint was filed against H&R Block, Inc., HRB Tax Group, Inc. and HRB Digital LLC in the Superior Court of the State of California, County of San Francisco (Case No. CGC-19576093) styled Olosoni and Snarr v. H&R Block, Inc., et al. The case was removed to the United States District Court for the Northern District of California on June 21, 2019 (Case No. 3:19-cv-03610-SK). The plaintiffs filed a first amended complaint on August 9, 2019, dropping H&R Block, Inc. from the case. In their amended complaint, the plaintiffs seek to represent classes of all persons, between May 17, 2015 and the present, who (1) paid to file one or more federal tax returns through H&R Block’s internet-based filing system, (2) were eligible to file those tax returns for free through the H&R

H&R Block, Inc. | Q2 FY2020 Form 10-Q
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Block Free File offer of the IRS Free File Program, and (3) resided in and were citizens of California at the time of the payments. The plaintiffs generally allege unlawful, unfair, fraudulent and deceptive business practices and acts in connection with the IRS Free File Program in violation of the California Consumers Legal Remedies Act, California Civil Code §§1750, et seq., California False Advertising Law, California Business and Professions Code §§17500, et seq., and California Unfair Competition Law, California Business and Professions Code §§17200 et seq. The plaintiffs seek declaratory and injunctive relief, restitution, compensatory damages, punitive damages, interest, attorneys’ fees and costs. We filed a motion to stay the proceedings based on the primary jurisdiction doctrine and a motion to compel arbitration, both of which were denied. We filed an appeal of the denial of the motion to compel arbitration, which is pending. We also filed a motion to transfer venue to the United States District Court for the Western District of Missouri, which remains pending. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter.
On September 26, 2019, a putative class action complaint was filed against H&R Block, Inc., HRB Tax Group, Inc., HRB Digital LLC and Free File, Inc. in the United States District Court for the Western District of Missouri (Case No. 4:19-cv-00788-GAF) styled Swanson v. H&R Block, Inc., et al. The plaintiff seeks to represent both a nationwide class and a California subclass of all persons eligible for the IRS Free File Program who paid to use an H&R Block product to file an online tax return for the 2002 through 2018 tax filing years. The plaintiff generally alleges unlawful, unfair, fraudulent and deceptive business practices and acts in connection with the IRS Free File Program in violation of the California Consumers Legal Remedies Act, California Civil Code §§1750, et seq., California False Advertising Law, California Business and Professions Code §§17500, et seq., California Unfair Competition Law, California Business and Professions Code §§17200, et seq., in addition to breach of contract and fraud. The plaintiff seeks injunctive relief, disgorgement, compensatory damages, statutory damages, punitive damages, interest, attorneys’ fees and costs. We filed a motion to stay the proceedings based on the primary jurisdiction doctrine and a motion to compel arbitration, both of which remain pending. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter.
We have also received and are responding to certain governmental inquiries relating to the IRS Free File Program.
LITIGATION, CLAIMS, INCLUDING INDEMNIFICATION AND CONTRIBUTION CLAIMS, OR OTHER LOSS CONTINGENCIES PERTAINING TO DISCONTINUED MORTGAGE OPERATIONS – Although SCC ceased its mortgage loan origination activities in December 2007 and sold its loan servicing business in April 2008, SCC or the Company has been, remains, and may in the future be, subject to litigation, claims, including indemnification and contribution claims, and other loss contingencies pertaining to SCC's mortgage business activities that occurred prior to such termination and sale. These lawsuits, claims, and other loss contingencies include actions by regulators, third parties seeking indemnification or contribution, including depositors, underwriters, and securitization trustees, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others alleged to be similarly situated. Among other things, these lawsuits, claims, and contingencies allege or may allege discriminatory or unfair and deceptive loan origination and servicing (including debt collection, foreclosure, and eviction) practices, other common law torts, rights to indemnification or contribution, breach of contract, violations of securities laws, and violations of a variety of federal statutes, including the Truth in Lending Act (TILA), Equal Credit Opportunity Act, Fair Housing Act, Real Estate Settlement Procedures Act (RESPA), Home Ownership & Equity Protection Act (HOEPA), as well as similar state statutes. It is difficult to predict either the likelihood of new matters being initiated or the outcome of existing matters. In many of these matters it is not possible to estimate a reasonably possible loss or range of loss due to, among other things, the inherent uncertainties involved in these matters, some of which are beyond the Company's control, and the indeterminate damages sought in some of these matters.
Mortgage loans originated by SCC were sold either as whole loans to single third-party buyers, who generally securitized such loans, or in the form of RMBSs. In connection with the sale of loans and/or RMBSs, SCC made certain representations and warranties. The statute of limitations for a contractual claim to enforce a representation and warranty obligation is generally six years or such shorter limitations period that may apply under the law of a state where the economic injury occurred. On June 11, 2015, the New York Court of Appeals, New York’s highest court, held in ACE Securities Corp. v. DB Structured Products, Inc., that the six-year statute of limitations under New York law starts to run at the time the representations and warranties are made, not the date when the repurchase demand was denied. This decision applies to claims and lawsuits brought against SCC where New York law governs. New York law governs many, though not all, of the RMBS transactions into which SCC entered. However, this decision would not

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Q2 FY2020 Form 10-Q | H&R Block, Inc.


affect representation and warranty claims and lawsuits SCC has received or may receive, for example, where the statute of limitations has been tolled by agreement or a suit was timely filed.
In response to the statute of limitations rulings in the ACE case and similar rulings in other state and federal courts, parties seeking to pursue representation and warranty claims or lawsuits have sought, and may in the future seek, to distinguish certain aspects of the ACE decision, pursue alternate legal theories of recovery, or assert claims against other contractual parties such as securitization trustees. For example, a 2016 ruling by a New York intermediate appellate court, followed by the federal district court in the second Homeward case described below, allowed a counterparty to pursue litigation on additional loans in the same trust even though only some of the loans complied with the condition precedent of timely pre-suit notice and opportunity to cure or repurchase. Additionally, plaintiffs in litigation to which SCC is not party have alleged breaches of an independent contractual duty to provide notice of material breaches of representations and warranties and pursued separate claims to which, they argue, the statute of limitations ruling in the ACE case does not apply. The impact on SCC from alternative legal theories seeking to avoid or distinguish the ACE decision, or judicial limitations on the ACE decision, is unclear. SCC has not accrued liabilities for claims not subject to a tolling arrangement or not relating back to timely filed litigation.
On May 31, 2012, a lawsuit was filed by Homeward Residential, Inc. (Homeward) in the Supreme Court of the State of New York, County of New York, against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Index No. 651885/2012). SCC removed the case to the United States District Court for the Southern District of New York on June 28, 2012 (Case No. 12-cv-5067). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-2 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract, anticipatory breach, indemnity, and declaratory judgment in connection with alleged losses incurred as a result of the breach of representations and warranties relating to SCC and to loans sold to the trust. The trust was originally collateralized with approximately 7,500 loans. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses, as well as a repurchase of all loans due to alleged misrepresentations by SCC as to itself and as to the loans' compliance with its underwriting standards and the value of underlying real estate. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase, anticipatory breach, indemnity, and declaratory judgment. The case is proceeding on the remaining claims. Representatives of a holder of certificates in the trust filed a motion to intervene to add H&R Block, Inc. to the lawsuit and assert claims against H&R Block, Inc. based on alter ego, corporate veil-piercing, and agency law. On February 12, 2018, the court denied the motion to intervene. Discovery in the case closed on September 30, 2019 and motions for summary judgment were filed on December 6, 2019. A mediation session between the parties is scheduled for January 28, 2020. A trial date has not yet been set. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter.
On September 28, 2012, a second lawsuit was filed by Homeward in the United States District Court for the Southern District of New York against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Case No. 12-cv-7319). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-3 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract and indemnity in connection with losses allegedly incurred as a result of the breach of representations and warranties relating to 96 loans sold to the trust. The trust was originally collateralized with approximately 7,500 loans. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase and for indemnification of its costs associated with the litigation. On September 30, 2016, the court granted a motion allowing the plaintiff to file a second amended complaint to include breach of contract claims with respect to 649 additional loans in the trust and to allow such claims with respect to other loans in the trust proven to be in material breach of SCC’s representations and warranties. SCC filed a motion for reconsideration, followed by a motion for leave to appeal the ruling, both of which were denied. On October 6, 2016, the plaintiff filed its second amended complaint. In response to a motion filed by SCC, the court dismissed the plaintiff's claim for breach of one of the representations. The case is proceeding on the remaining claims. Representatives of a holder of certificates in the trust filed a motion to intervene to add H&R Block, Inc. to the lawsuit and assert claims against H&R Block, Inc. based on alter ego, corporate veil-piercing, and agency law. On February 12, 2018, the court denied the motion to intervene. The settlement payments that were made in fiscal year 2018 for representation and warranty claims are related to some of the loans in this case. Discovery in the case closed on September 30, 2019 and

H&R Block, Inc. | Q2 FY2020 Form 10-Q
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motions for summary judgment were filed on December 6, 2019. A mediation session between the parties is scheduled for January 28, 2020. A trial date has not yet been set. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter.
Underwriters and depositors are, or have been, involved in multiple lawsuits related to securitization transactions in which SCC participated. These lawsuits allege or alleged a variety of claims, including violations of federal and state securities laws and common law fraud, based on alleged materially inaccurate or misleading disclosures. SCC has received notices of claims for indemnification relating to lawsuits to which underwriters or depositors are party. Based on information currently available to SCC, it believes that the 21 lawsuits in which notice of a claim has been made involve 39 securitization transactions with original investments of approximately $14 billion (of which the outstanding principal amount is approximately $2.9 billion). Additional lawsuits against the underwriters or depositors may be filed in the future, and SCC may receive additional notices of claims for indemnification or contribution from underwriters or depositors with respect to existing or new lawsuits or settlements of such lawsuits. Certain of the notices received included, and future notices may include, a reservation of rights to assert claims for contribution, which are referred to herein as "contribution claims." Contribution claims may become operative if indemnification is unavailable or insufficient to cover all of the losses and expenses involved. We have not concluded that a loss related to any of these indemnification or contribution claims is probable, nor have we accrued a liability related to any of these claims.
Securitization trustees also are, or have been, involved in lawsuits related to securitization transactions in which SCC participated. Plaintiffs in these lawsuits allege, among other things, that originators, depositors, servicers, or other parties breached their representations and warranties or otherwise failed to fulfill their obligations, including that securitization trustees breached their contractual obligations, breached their fiduciary duties, or violated statutory requirements by failing to properly protect the certificate holders’ interests. SCC has received notices from securitization trustees of potential indemnification obligations, and may receive additional notices with respect to existing or new lawsuits or settlements of such lawsuits, in its capacity as originator, depositor, or servicer. We have not concluded that a loss related to any of these indemnification claims is probable, nor have we accrued a liability related to any of these claims.
If the amount that SCC is ultimately required to pay with respect to claims and litigation related to its past sales and securitizations of mortgage loans, together with payment of SCC's related administration and legal expense, exceeds SCC's net assets, the creditors of SCC, other potential claimants, or a bankruptcy trustee if SCC were to file or be forced into bankruptcy, may attempt to assert claims against us for payment of SCC's obligations. Claimants may also attempt to assert claims against or seek payment directly from the Company even if SCC's assets exceed its liabilities. SCC's principal assets, as of October 31, 2019, total approximately $280 million and consist of an intercompany note receivable. We believe our legal position is strong on any potential corporate veil-piercing arguments; however, if this position is challenged and not upheld, it could have a material adverse effect on our business and our consolidated financial position, results of operations, and cash flows.
OTHER – We are from time to time a party to litigation, claims and other loss contingencies not discussed herein arising out of our business operations. These matters may include actions by state attorneys general, other state regulators, federal regulators, individual plaintiffs, and cases in which plaintiffs seek to represent others who may be similarly situated.
While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay to discharge or settle these other matters will not have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.
We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously. The amounts claimed in the matters are substantial, however, and there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.

20
Q2 FY2020 Form 10-Q | H&R Block, Inc.


NOTE 12: CONDENSED CONSOLIDATING FINANCIAL STATEMENTS
Block Financial LLC (Block Financial) is a 100% owned subsidiary of the Company. Block Financial is the Issuer and the Company is the full and unconditional Guarantor of the Senior Notes, our CLOC and other indebtedness issued from time to time. These condensed consolidating financial statements have been prepared using the equity method of accounting. Earnings of subsidiaries are, therefore, reflected in the Company's investment in subsidiaries account. The elimination entries eliminate investments in subsidiaries, related stockholders' equity and other intercompany balances and transactions.
CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS
 
(in 000s)

Three months ended October 31, 2019
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Total revenues
 
$

 
$
11,750

 
$
152,781

 
$
(3,730
)
 
$
160,801

Cost of revenues
 

 
4,866

 
248,513

 
(173
)
 
253,206

Selling, general and administrative
 
1,538

 
5,290

 
147,063

 
(3,557
)
 
150,334

Total operating expenses
 
1,538

 
10,156

 
395,576

 
(3,730
)
 
403,540

Other income (expense), net
 
(188,397
)
 
9,995

 
1,209

 
179,932

 
2,739

Interest expense on external borrowings
 

 
(21,300
)
 
(6
)
 

 
(21,306
)
Loss from continuing operations before income tax benefit
 
(189,935
)
 
(9,711
)
 
(241,592
)
 
179,932

 
(261,306
)
Income tax benefit
 
(1,936
)
 
(2,832
)
 
(72,984
)
 

 
(77,752
)
Net loss from continuing operations
 
(187,999
)
 
(6,879
)
 
(168,608
)
 
179,932

 
(183,554
)
Net loss from discontinued operations
 

 
(4,445
)
 

 

 
(4,445
)
Net loss
 
(187,999
)
 
(11,324
)
 
(168,608
)
 
179,932

 
(187,999
)
Other comprehensive income
 
919

 

 
919

 
(919
)
 
919

Comprehensive loss
 
$
(187,080
)
 
$
(11,324
)
 
$
(167,689
)
 
$
179,013

 
$
(187,080
)
 
 
 
 
 
 
 
 
 
 
 
 
 
(in 000s)

Three months ended October 31, 2018
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Total revenues
 
$

 
$
11,458

 
$
142,154

 
$
(4,741
)
 
$
148,871

Cost of revenues
 

 
7,014

 
245,969

 
(2,168
)
 
250,815

Selling, general and administrative
 
1,476

 
2,847

 
111,569

 
(2,573
)
 
113,319

Total operating expenses
 
1,476

 
9,861

 
357,538

 
(4,741
)
 
364,134

Other income (expense), net
 
(176,485
)
 
9,018

 
(898
)
 
172,829

 
4,464

Interest expense on external borrowings
 

 
(21,126
)
 
(65
)
 

 
(21,191
)
Loss from continuing operations before income tax benefit
 
(177,961
)
 
(10,511
)
 
(216,347
)
 
172,829

 
(231,990
)
Income tax benefit
 
(1,685
)
 
(2,316
)
 
(57,052
)
 

 
(61,053
)
Net loss from continuing operations
 
(176,276
)
 
(8,195
)
 
(159,295
)
 
172,829

 
(170,937
)
Net loss from discontinued operations
 

 
(5,339
)
 

 

 
(5,339
)
Net loss
 
(176,276
)
 
(13,534
)
 
(159,295
)
 
172,829

 
(176,276
)
Other comprehensive loss
 
(2,846
)
 

 
(2,846
)
 
2,846

 
(2,846
)
Comprehensive loss
 
$
(179,122
)
 
$
(13,534
)
 
$
(162,141
)
 
$
175,675

 
$
(179,122
)
 
 
 
 
 
 
 
 
 
 
 




H&R Block, Inc. | Q2 FY2020 Form 10-Q
21


CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS
 
(in 000s)

Six months ended October 31, 2019
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Total revenues
 
$

 
$
28,284

 
$
289,840

 
$
(6,961
)
 
$
311,163

Cost of revenues
 

 
10,082

 
473,211

 
(695
)
 
482,598

Selling, general and administrative
 
1,538

 
8,187

 
263,011

 
(6,266
)
 
266,470

Total operating expenses
 
1,538

 
18,269

 
736,222

 
(6,961
)
 
749,068

Other income (expense), net
 
(340,149
)
 
20,492

 
15,077

 
316,442

 
11,862

Interest expense on external borrowings
 

 
(42,356
)
 
(21
)
 

 
(42,377
)
Loss from continuing operations before income tax benefit
 
(341,687
)
 
(11,849
)
 
(431,326
)
 
316,442

 
(468,420
)
Income tax benefit
 
(3,441
)
 
(3,010
)
 
(132,691
)
 

 
(139,142
)
Net loss from continuing operations
 
(338,246
)
 
(8,839
)
 
(298,635
)
 
316,442

 
(329,278
)
Net loss from discontinued operations
 

 
(8,968
)
 

 

 
(8,968
)
Net loss
 
(338,246
)
 
(17,807
)
 
(298,635
)
 
316,442

 
(338,246
)
Other comprehensive loss
 
(1,401
)
 

 
(1,401
)
 
1,401

 
(1,401
)
Comprehensive loss
 
$
(339,647
)
 
$
(17,807
)
 
$
(300,036
)
 
$
317,843

 
$
(339,647
)
 
 
 
 
 
 
 
 
 
 
 

 
 
(in 000s)

Six months ended October 31, 2018
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Total revenues
 
$

 
$
28,290

 
$
273,631

 
$
(7,867
)
 
$
294,054

Cost of revenues
 

 
12,047

 
463,087

 
(2,759
)
 
472,375

Selling, general and administrative
 
1,476

 
6,097

 
216,594

 
(5,108
)
 
219,059

Total operating expenses
 
1,476

 
18,144

 
679,681

 
(7,867
)
 
691,434

Other income (expense), net
 
(330,101
)
 
18,845

 
6,150

 
314,112

 
9,006

Interest expense on external borrowings
 

 
(42,249
)
 
(132
)
 

 
(42,381
)
Loss from continuing operations before income tax benefit
 
(331,577
)
 
(13,258
)
 
(400,032
)
 
314,112

 
(430,755
)
Income tax benefit
 
(2,631
)
 
(6,017
)
 
(102,373
)
 

 
(111,021
)
Net loss from continuing operations
 
(328,946
)
 
(7,241
)
 
(297,659
)
 
314,112

 
(319,734
)
Net loss from discontinued operations
 

 
(9,212
)
 

 

 
(9,212
)
Net loss
 
(328,946
)
 
(16,453
)
 
(297,659
)
 
314,112

 
(328,946
)
Other comprehensive loss
 
(4,577
)
 

 
(4,577
)
 
4,577

 
(4,577
)
Comprehensive loss
 
$
(333,523
)
 
$
(16,453
)
 
$
(302,236
)
 
$
318,689

 
$
(333,523
)
 
 
 
 
 
 
 
 
 
 
 


22
Q2 FY2020 Form 10-Q | H&R Block, Inc.


CONDENSED CONSOLIDATING BALANCE SHEETS
 
(in 000s)

As of October 31, 2019
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Cash & cash equivalents
 
$

 
$
4,143

 
$
241,169

 
$

 
$
245,312

Cash & cash equivalents - restricted
 

 

 
176,332

 

 
176,332

Receivables, net
 

 
36,244

 
38,466

 

 
74,710

Prepaid expenses and other current assets
 
2,812

 
3,480

 
98,766

 

 
105,058

Total current assets
 
2,812

 
43,867

 
554,733

 

 
601,412

Property and equipment, net
 

 
387

 
205,829

 

 
206,216

Operating lease right of use asset
 

 
295

 
475,674

 

 
475,969

Intangible assets, net
 

 

 
425,377

 

 
425,377

Goodwill
 

 

 
815,331

 

 
815,331

Deferred tax assets and income taxes receivable
 
2,322

 
15,953

 
127,532

 

 
145,807

Investments in subsidiaries
 
3,078,076

 

 
119,925

 
(3,198,001
)
 

Amounts due from affiliates
 

 
1,667,699

 
3,131,764

 
(4,799,463
)
 

Other noncurrent assets
 

 
58,773

 
27,856

 

 
86,629

Total assets
 
$
3,083,210

 
$
1,786,974

 
$
5,884,021

 
$
(7,997,464
)
 
$
2,756,741

 
 
 
 
 
 
 
 
 
 
 
Accounts payable and accrued expenses
 
2,570

 
8,252

 
100,617

 

 
111,439

Accrued salaries, wages and payroll taxes
 

 
2,013

 
55,589

 

 
57,602

Accrued income taxes and reserves for uncertain tax positions
 

 
1,060

 
105,065

 

 
106,125

Current portion of long-term debt
 

 
648,651

 

 

 
648,651

Operating lease liabilities
 

 
150

 
162,747

 

 
162,897

Deferred revenue and other current liabilities
 

 
20,342

 
156,901

 

 
177,243

Total current liabilities
 
2,570

 
680,468

 
580,919

 

 
1,263,957

Long-term debt and line of credit borrowings
 

 
980,299

 

 

 
980,299

Deferred tax liabilities and reserves for uncertain tax positions
 
24,623

 
1,486

 
154,253

 

 
180,362

Operating lease liabilities
 

 
148

 
326,543

 

 
326,691

Deferred revenue and other noncurrent liabilities
 

 
4,648

 
76,531

 

 
81,179

Amounts due to affiliates
 
3,131,764

 

 
1,667,699

 
(4,799,463
)
 

Total liabilities
 
3,158,957

 
1,667,049

 
2,805,945

 
(4,799,463
)
 
2,832,488

Stockholders' equity (deficiency)
 
(75,747
)
 
119,925

 
3,078,076

 
(3,198,001
)
 
(75,747
)
Total liabilities and stockholders' equity
 
$
3,083,210

 
$
1,786,974

 
$
5,884,021

 
$
(7,997,464
)
 
$
2,756,741

 
 
 
 
 
 
 
 
 
 
 


H&R Block, Inc. | Q2 FY2020 Form 10-Q
23


CONDENSED CONSOLIDATING BALANCE SHEETS
 
(in 000s)

As of October 31, 2018
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Cash & cash equivalents
 
$

 
$
4,417

 
$
596,382

 
$

 
$
600,799

Cash & cash equivalents - restricted
 

 

 
122,507

 

 
122,507

Receivables, net
 

 
39,241

 
22,045

 

 
61,286

Prepaid expenses and other current assets
 
2,811

 
3,593

 
100,006

 

 
106,410

Total current assets
 
2,811

 
47,251

 
840,940

 

 
891,002

Property and equipment, net
 

 
524

 
241,248

 

 
241,772

Intangible assets, net
 

 

 
364,524

 

 
364,524

Goodwill
 

 

 
507,191

 

 
507,191

Deferred tax assets and income taxes receivable
 
434

 
17,941

 
112,612

 

 
130,987

Investments in subsidiaries
 
2,600,520

 

 
114,862

 
(2,715,382
)
 

Amounts due from affiliates
 

 
1,520,018

 
2,623,445

 
(4,143,463
)
 

Other noncurrent assets
 

 
58,288

 
39,532

 

 
97,820

Total assets
 
$
2,603,765

 
$
1,644,022

 
$
4,844,354

 
$
(6,858,845
)
 
$
2,233,296

 
 
 
 
 
 
 
 
 
 
 
Accounts payable and accrued expenses
 
$
2,360

 
$
9,933

 
$
102,100

 
$

 
$
114,393

Accrued salaries, wages and payroll taxes
 

 
1,641

 
41,755

 

 
43,396

Accrued income taxes and reserves for uncertain tax positions
 

 
1,060

 
93,197

 

 
94,257

Deferred revenue and other current liabilities
 

 
20,409

 
163,266

 

 
183,675

Total current liabilities
 
2,360

 
33,043

 
400,318

 

 
435,721

Long-term debt
 

 
1,491,328

 

 

 
1,491,328

Deferred tax liabilities and reserves for uncertain tax positions
 
9,285

 
3,989

 
222,525

 

 
235,799

Deferred revenue and other noncurrent liabilities
 

 
800

 
100,973

 

 
101,773

Amounts due to affiliates
 
2,623,445

 

 
1,520,018

 
(4,143,463
)
 

Total liabilities
 
2,635,090

 
1,529,160

 
2,243,834

 
(4,143,463
)
 
2,264,621

Stockholders' equity (deficiency)
 
(31,325
)
 
114,862

 
2,600,520

 
(2,715,382
)
 
(31,325
)
Total liabilities and stockholders' equity
 
$
2,603,765

 
$
1,644,022

 
$
4,844,354

 
$
(6,858,845
)
 
$
2,233,296

 
 
 
 
 
 
 
 
 
 
 





24
Q2 FY2020 Form 10-Q | H&R Block, Inc.


CONDENSED CONSOLIDATING BALANCE SHEETS
 
(in 000s)

As of April 30, 2019
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Cash & cash equivalents
 
$

 
$
4,109

 
$
1,568,041

 
$

 
$
1,572,150

Cash & cash equivalents - restricted
 

 

 
135,577

 

 
135,577

Receivables, net
 

 
35,901

 
103,064

 

 
138,965

Prepaid expenses and other current assets
 
2,812

 
1,695

 
142,160

 

 
146,667

Total current assets
 
2,812

 
41,705

 
1,948,842

 

 
1,993,359

Property and equipment, net
 

 
552

 
211,540

 

 
212,092

Intangible assets, net
 

 

 
342,493

 

 
342,493

Goodwill
 

 

 
519,937

 

 
519,937

Deferred tax assets and income taxes receivable
 
3,218

 
15,953

 
122,808

 

 
141,979

Investments in subsidiaries
 
3,378,009

 

 
137,733

 
(3,515,742
)
 

Amounts due from affiliates
 

 
1,562,958

 
2,815,617

 
(4,378,575
)
 

Other noncurrent assets
 

 
54,976

 
35,109

 

 
90,085

Total assets
 
$
3,384,039

 
$
1,676,144

 
$
6,134,079

 
$
(7,894,317
)
 
$
3,299,945

 
 
 
 
 
 
 
 
 
 
 
Accounts payable and accrued expenses
 
$
2,272

 
$
19,735

 
$
227,518

 
$

 
$
249,525

Accrued salaries, wages and payroll taxes
 

 
1,564

 
194,963

 

 
196,527

Accrued income taxes and reserves for uncertain tax positions
 

 
1,060

 
270,913

 

 
271,973

Deferred revenue and other current liabilities
 

 
21,144

 
183,832

 

 
204,976

Total current liabilities
 
2,272

 
43,503

 
877,226

 

 
923,001

Long-term debt
 

 
1,492,629

 

 

 
1,492,629

Deferred tax liabilities and reserves for uncertain tax positions
 
24,623

 
1,486

 
171,797

 

 
197,906

Deferred revenue and other noncurrent liabilities
 

 
793

 
144,089

 

 
144,882

Amounts due to affiliates
 
2,815,617

 

 
1,562,958

 
(4,378,575
)
 

Total liabilities
 
2,842,512

 
1,538,411

 
2,756,070

 
(4,378,575
)
 
2,758,418

Stockholders' equity
 
541,527

 
137,733

 
3,378,009

 
(3,515,742
)
 
541,527

Total liabilities and stockholders' equity
 
$
3,384,039

 
$
1,676,144

 
$
6,134,079

 
$
(7,894,317
)
 
$
3,299,945

 
 
 
 
 
 
 
 
 
 
 


H&R Block, Inc. | Q2 FY2020 Form 10-Q
25


CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS
 
(in 000s)

Six months ended October 31, 2019
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Net cash used in operating activities
 
$

 
$
(20,938
)
 
$
(672,378
)
 
$

 
$
(693,316
)
Cash flows from investing:
 
 
 
 
 
 
 
 
 
 
Capital expenditures
 

 

 
(42,854
)
 

 
(42,854
)
Payments made for business acquisitions, net of cash acquired
 

 

 
(416,925
)
 

 
(416,925
)
Franchise loans funded
 

 
(15,868
)
 
(153
)
 

 
(16,021
)
Payments from franchisees
 

 
7,476

 
426

 

 
7,902

Intercompany borrowings (payments)
 

 
(104,742
)
 
(293,217
)
 
397,959

 

Other, net
 

 
(894
)
 
51,733

 

 
50,839

Net cash used in investing activities
 

 
(114,028
)
 
(700,990
)
 
397,959

 
(417,059
)
Cash flows from financing:
 
 
 
 
 
 
 
 
 
 
Proceeds from line of credit borrowings
 

 
135,000

 

 

 
135,000

Dividends paid
 
(104,063
)
 

 

 

 
(104,063
)
Repurchase of common stock, including shares surrendered
 
(190,369
)
 

 

 

 
(190,369
)
Proceeds from exercise of stock options
 
1,215

 

 

 

 
1,215

Intercompany borrowings (payments)
 
293,217

 

 
104,742

 
(397,959
)
 

Other, net
 

 

 
(18,544
)
 

 
(18,544
)
Net cash provided by (used in) financing activities
 

 
135,000

 
86,198

 
(397,959
)
 
(176,761
)
Effects of exchange rates on cash
 

 

 
1,053

 

 
1,053

Net increase (decrease) in cash, including restricted balances
 

 
34

 
(1,286,117
)
 

 
(1,286,083
)
Cash, cash equivalents and restricted cash, beginning of period
 

 
4,109

 
1,703,618

 

 
1,707,727

Cash, cash equivalents and restricted cash, end of period
 
$

 
$
4,143

 
$
417,501

 
$

 
$
421,644

 
 
 
 
 
 
 
 
 
 
 

26
Q2 FY2020 Form 10-Q | H&R Block, Inc.


CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS
 
(in 000s)

Six months ended October 31, 2018
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Net cash used in operating activities
 
$

 
$
(22,827
)
 
$
(604,864
)
 
$

 
$
(627,691
)
Cash flows from investing:
 
 
 
 
 
 
 
 
 
 
Capital expenditures
 

 
(164
)
 
(66,258
)
 

 
(66,422
)
Payments made for business acquisitions, net of cash acquired
 

 

 
(24,549
)
 

 
(24,549
)
Franchise loans funded
 

 
(8,740
)
 
(175
)
 

 
(8,915
)
Payments from franchisees
 

 
11,442

 
247

 

 
11,689

Intercompany borrowings (payments)
 

 
20,819

 
(203,834
)
 
183,015

 

Other, net
 

 
209

 
4,784

 

 
4,993

Net cash provided by (used in) investing activities
 

 
23,566

 
(289,785
)
 
183,015

 
(83,204
)
Cash flows from financing:
 
 
 
 
 
 
 
 
 
 
Dividends paid
 
(103,484
)
 

 

 

 
(103,484
)
Repurchase of common stock, including shares surrendered
 
(102,096
)
 

 

 

 
(102,096
)
Proceeds from exercise of stock options
 
1,746

 

 

 

 
1,746

Intercompany borrowings (payments)
 
203,834

 

 
(20,819
)
 
(183,015
)
 

Other, net
 

 
(668
)
 
(21,766
)
 

 
(22,434
)
Net cash used in financing activities
 

 
(668
)
 
(42,585
)
 
(183,015
)
 
(226,268
)
Effects of exchange rates on cash
 

 

 
(3,209
)
 

 
(3,209
)
Net increase (decrease) in cash, including restricted balances
 

 
71

 
(940,443
)
 

 
(940,372
)
Cash, cash equivalents and restricted cash, beginning of period
 

 
4,346

 
1,659,332

 

 
1,663,678

Cash, cash equivalents and restricted cash, end of period
 
$

 
$
4,417

 
$
718,889

 
$

 
$
723,306

 
 
 
 
 
 
 
 
 
 
 


H&R Block, Inc. | Q2 FY2020 Form 10-Q
27


ITEM 2.
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Our subsidiaries provide assisted, DIY, and virtual tax preparation solutions through multiple channels (including in-person, online and mobile applications, virtual, and desktop software) and distribute H&R Block-branded products and services, including those of our financial partners, to the general public primarily in the U.S., Canada, Australia, and their respective territories. Tax returns are either prepared by H&R Block tax professionals (in company-owned or franchise offices, virtually or via an internet review) or prepared and filed by our clients through our DIY tax solutions. We also offer small business financial solutions through our company-owned or franchise offices and online through Wave. We report a single segment that includes all of our continuing operations.
RECENT DEVELOPMENTS
On June 28, 2019, we acquired Wave HQ Inc. (formerly known as Wave Financial Inc.) and its subsidiaries (collectively, Wave). See additional discussion in Item 1, note 1.

28
Q2 FY2020 Form 10-Q | H&R Block, Inc.


RESULTS OF OPERATIONS
Consolidated – Financial Results
 
 
 
(in 000s, except per share amounts)
 
Three months ended October 31,
 
2019
 
2018
 
$ Change
 
% Change
Revenues:
 
 
 
 
 
 
 
 
U.S. assisted tax preparation
 
$
41,226

 
$
41,652

 
$
(426
)
 
(1.0
)%
U.S. royalties
 
7,820

 
8,062

 
(242
)
 
(3.0
)%
U.S. DIY tax preparation
 
4,541

 
2,994

 
1,547

 
51.7
 %
International
 
44,926

 
45,497

 
(571
)
 
(1.3
)%
Refund Transfers
 
791

 
560

 
231

 
41.3
 %
Emerald Card®
 
8,616

 
9,478

 
(862
)
 
(9.1
)%
Peace of Mind® Extended Service Plan
 
25,660

 
24,318

 
1,342

 
5.5
 %
Tax Identity Shield®
 
4,648

 
5,243

 
(595
)
 
(11.3
)%
Interest and fee income on Emerald AdvanceTM
 
485

 
397

 
88

 
22.2
 %
Wave
 
10,902

 

 
10,902

 
**

Other
 
11,186

 
10,670

 
516

 
4.8
 %
Total revenues
 
160,801

 
148,871

 
11,930

 
8.0
 %
 
 
 
 
 
 
 
 
 
Compensation and benefits:
 
 
 
 
 
 
 
 
Field wages
 
60,993

 
59,096

 
1,897

 
3.2
 %
Other wages
 
60,744

 
50,046

 
10,698

 
21.4
 %
Benefits and other compensation
 
28,708

 
24,178

 
4,530

 
18.7
 %
 
 
150,445

 
133,320

 
17,125

 
12.8
 %
Occupancy
 
97,530

 
104,880

 
(7,350
)
 
(7.0
)%
Marketing and advertising
 
9,651

 
8,586

 
1,065

 
12.4
 %
Depreciation and amortization
 
42,657

 
41,493

 
1,164

 
2.8
 %
Bad debt
 
2,035

 
188

 
1,847

 
982.4
 %
Other (1)
 
101,222

 
75,667

 
25,555

 
33.8
 %
Total operating expenses
 
403,540

 
364,134

 
39,406

 
10.8
 %
Other income (expense), net
 
2,739

 
4,464

 
(1,725
)
 
(38.6
)%
Interest expense on borrowings
 
(21,306
)
 
(21,191
)
 
(115
)
 
(0.5
)%
Pretax loss
 
(261,306
)
 
(231,990
)
 
(29,316
)
 
(12.6
)%
Income tax benefit
 
(77,752
)
 
(61,053
)
 
16,699

 
27.4
 %
Net loss from continuing operations
 
(183,554
)
 
(170,937
)
 
(12,617
)
 
(7.4
)%
Net loss from discontinued operations
 
(4,445
)
 
(5,339
)
 
894

 
16.7
 %
Net loss
 
$
(187,999
)
 
$
(176,276
)
 
$
(11,723
)
 
(6.7
)%
 
 
 
 
 
 
 
 
 
BASIC AND DILUTED LOSS PER SHARE:
 
 
 
 
 
 
 
 
Continuing operations
 
$
(0.93
)
 
$
(0.83
)
 
$
(0.10
)
 
(12.0
)%
Discontinued operations
 
(0.02
)
 
(0.03
)
 
0.01

 
33.3
 %
Consolidated
 
$
(0.95
)
 
$
(0.86
)
 
$
(0.09
)
 
(10.5
)%
 
 
 
 
 
 
 
 
 
EBITDA from continuing operations (2)
 
$
(197,343
)
 
$
(169,306
)
 
$
(28,037
)
 
(16.6
)%
 
 
 
 
 
 
 
 
 
(1) 
We reclassified $3.2 million of supplies expense from its own financial statement line to other expenses for fiscal year 2019 to conform to the current year presentation.
(2) 
See "Non-GAAP Financial Information" at the end of this item for a reconciliation of non-GAAP measures.
Three months ended October 31, 2019 compared to October 31, 2018
Revenues increased $11.9 million, or 8.0%, from the prior year period.
Revenues from U.S. DIY tax preparation increased $1.5 million, or 51.7%, primarily due to higher off-season online volumes. Revenues from POM increased $1.3 million, or 5.5%, due to changes in the claims pattern used to recognize revenue.

H&R Block, Inc. | Q2 FY2020 Form 10-Q
29


Revenues of $10.9 million were recognized by Wave, which we acquired on June 28, 2019, and therefore were not included in our results of operations in the prior year period.
Total operating expenses increased $39.4 million, or 10.8%, from the prior year. Other wages increased $10.7 million, or 21.4%, primarily due to higher information technology wages and the acquisition of Wave. Benefits and other compensation increased $4.5 million, or 18.7% primarily due to higher stock-based compensation and employee insurance expenses. Occupancy decreased $7.4 million, or 7.0%, due to office closure expenses in the prior year.
Other expenses increased $25.6 million, or 33.8%. The components of other expenses are as follows:
Three months ended October 31,
 
2019
 
2018
 
$ Change
 
% Change
Consulting and outsourced services
 
$
24,284

 
$
17,817

 
$
6,467

 
36.3
 %
Bank partner fees
 
1,373

 
1,368

 
5

 
0.4
 %
Client claims and refunds
 
9,457

 
10,098

 
(641
)
 
(6.3
)%
Employee travel and related expenses
 
13,813

 
13,377

 
436

 
3.3
 %
Technology-related expenses
 
13,569

 
18,911

 
(5,342
)
 
(28.2
)%
Credit card/bank charges
 
9,836

 
2,743

 
7,093

 
258.6
 %
Insurance
 
3,845

 
2,910

 
935

 
32.1
 %
Legal fees and settlements
 
13,028

 
916

 
12,112

 
1,322.3
 %
Supplies
 
5,260

 
3,189

 
2,071

 
64.9
 %
Other
 
6,757

 
4,338

 
2,419

 
55.8
 %
 
 
$
101,222

 
$
75,667

 
$
25,555

 
33.8
 %
 
 
 
 
 
 
 
 
 
Consulting expenses increased $6.5 million due to additional resources for our technology initiatives, while technology-related expenses decreased $5.3 million primarily due to a favorable contract resolution. Credit card and bank charges increased $7.1 million as a result of the acquisition of Wave, while legal fees increased $12.1 million due to fees associated with ongoing legal matters, as discussed in Item 1, note 11 to the consolidated financial statements, and the acquisition of Wave.
We recorded an income tax benefit in the current year of $77.8 million compared to $61.1 million in the prior year. See Item 1, note 7 to the consolidated financial statements for additional discussion.

30
Q2 FY2020 Form 10-Q | H&R Block, Inc.


RESULTS OF OPERATIONS
Consolidated - Financial Results
 
 
 
(in 000s, except per share amounts)
 
Six months ended October 31,
 
2019
 
2018
 
$ Change
 
% Change

Revenues:
 
 
 
 
 
 
 
 
U.S. assisted tax preparation
 
$
74,218

 
$
72,756

 
$
1,462

 
2.0
 %
U.S. royalties
 
14,679

 
15,633

 
(954
)
 
(6.1
)%
U.S. DIY tax preparation
 
7,951

 
5,775

 
2,176

 
37.7
 %
International
 
85,507

 
84,676

 
831

 
1.0
 %
Refund Transfers
 
2,300

 
1,984

 
316

 
15.9
 %
Emerald Card®
 
22,471

 
23,724

 
(1,253
)
 
(5.3
)%
Peace of Mind® Extended Service Plan
 
58,497

 
60,895

 
(2,398
)
 
(3.9
)%
Tax Identity Shield®
 
9,170

 
9,984

 
(814
)
 
(8.2
)%
Interest and fee income on Emerald AdvanceTM
 
1,039

 
844

 
195

 
23.1
 %
Wave
 
14,527

 

 
14,527

 
**

Other
 
20,804

 
17,783

 
3,021

 
17.0
 %
Total revenues
 
311,163

 
294,054

 
17,109

 
5.8
 %
 
 
 
 
 
 
 
 
 
Compensation and benefits:
 
 
 
 
 
 
 
 
Field wages
 
114,796

 
109,028

 
5,768

 
5.3
 %
Other wages
 
114,581

 
97,868

 
16,713

 
17.1
 %
Benefits and other compensation
 
55,182

 
47,109

 
8,073

 
17.1
 %
 
 
284,559

 
254,005

 
30,554

 
12.0
 %
Occupancy
 
189,682

 
195,606

 
(5,924
)
 
(3.0
)%
Marketing and advertising
 
16,430

 
15,480

 
950

 
6.1
 %
Depreciation and amortization
 
81,262

 
81,925

 
(663
)
 
(0.8
)%
Bad debt
 
1,067

 
(670
)
 
1,737

 
**

Other (1)
 
176,068

 
145,088

 
30,980

 
21.4
 %
Total operating expenses
 
749,068

 
691,434

 
57,634

 
8.3
 %
Other income (expense), net
 
11,862

 
9,006

 
2,856

 
31.7
 %
Interest expense on borrowings
 
(42,377
)
 
(42,381
)
 
4

 
 %
Pretax loss
 
(468,420
)
 
(430,755
)
 
(37,665
)
 
(8.7
)%
Income tax benefit
 
(139,142
)
 
(111,021
)
 
28,121

 
25.3
 %
Net loss from continuing operations
 
(329,278
)
 
(319,734
)
 
(9,544
)
 
(3.0
)%
Net loss from discontinued operations
 
(8,968
)
 
(9,212
)
 
244

 
2.6
 %
Net loss
 
$
(338,246
)
 
$
(328,946
)
 
$
(9,300
)
 
(2.8
)%
 
 
 
 
 
 
 
 
 
BASIC AND DILUTED LOSS PER SHARE:
 
 
 
 
 
 
 
 
Continuing operations
 
$
(1.65
)
 
$
(1.55
)
 
$
(0.10
)
 
(6.5
)%
Discontinued operations
 
(0.04
)
 
(0.04
)
 

 
 %
Consolidated
 
$
(1.69
)
 
$
(1.59
)
 
$
(0.10
)
 
(6.3
)%
 
 
 
 
 
 
 
 


EBITDA from continuing operations (2)
 
$
(344,781
)
 
$
(306,449
)
 
$
(38,332
)
 
(12.5
)%
 
 
 
 
 
 
 
 
 
(1) 
We reclassified $5.4 million of supplies expense from its own financial statement line to other expenses for fiscal year 2019 to conform to the current year presentation.
(2) See "Non-GAAP FInancial Information" at the end of this item for a reconciliation of non-GAAP measures.
Six months ended October 31, 2019 compared to October 31, 2018
Revenues increased $17.1 million, or 5.8%, from the prior year period. U.S. assisted tax preparation fees increased $1.5 million, or 2.0%, primarily due to higher off-season tax return volumes, slightly offset by lower net average charge. Revenues from U.S. DIY tax preparation increased $2.2 million, or 37.7%, due primarily to higher off-season online volumes.

H&R Block, Inc. | Q2 FY2020 Form 10-Q
31


Revenues from POM decreased $2.4 million, or 3.9%, due to changes in the claims pattern used to recognize revenue.
Revenues of $14.5 million were recognized by Wave, which we acquired on June 28, 2019, and therefore were not included in our results of operations in the prior year period.
Total operating expenses increased $57.6 million, or 8.3%, from the prior year period. Field wages increased $5.8 million, or 5.3%, primarily due to higher wages due to the increase in return volumes. Other wages increased $16.7 million, or 17.1%, primarily due to higher information technology wages and the acquisition of Wave. Benefits and other compensation increased $8.1 million, or 17.1% primarily due to higher stock based compensation, retirement savings plan contributions and employee insurance expenses. Occupancy decreased $5.9 million, or 3.0%, due to office closure expenses in the prior year.
Other expenses increased $31.0 million, or 21.4%. The components of other expenses are as follows:
Six months ended October 31,
 
2019
 
2018
 
$ Change
 
% Change
Consulting and outsourced services
 
$
42,473

 
$
38,632

 
$
3,841

 
9.9
 %
Bank partner fees
 
2,855

 
2,833

 
22

 
0.8
 %
Client claims and refunds
 
18,701

 
22,720

 
(4,019
)
 
(17.7
)%
Employee travel and related expenses
 
22,238

 
20,206

 
2,032

 
10.1
 %
Technology-related expenses
 
30,979

 
30,677

 
302

 
1.0
 %
Credit card/bank charges
 
13,828

 
5,146

 
8,682

 
168.7
 %
Insurance
 
8,239

 
6,299

 
1,940

 
30.8
 %
Legal fees and settlements
 
16,301

 
3,489

 
12,812

 
367.2
 %
Supplies
 
8,546

 
5,393

 
3,153

 
58.5
 %
Other
 
11,908

 
9,693

 
2,215

 
22.9
 %
 
 
$
176,068

 
$
145,088

 
$
30,980

 
21.4
 %
 
 
 
 
 
 
 
 
 
Credit card and bank charges increased $8.7 million as a result of the acquisition of Wave, while legal fees increased $12.8 million due to fees associated with ongoing legal matters, as discussed in Item 1, note 11 to the consolidated financial statements, and the acquisition of Wave.
FINANCIAL CONDITION
These comments should be read in conjunction with the consolidated balance sheets and consolidated statements of cash flows included in Part 1, Item 1.
CAPITAL RESOURCES AND LIQUIDITY
OVERVIEW – Our primary sources of capital and liquidity include cash from operations (including changes in working capital), draws on our CLOC, and issuances of debt. We use our sources of liquidity primarily to fund working capital, service and repay debt, pay dividends, repurchase shares of our common stock, and acquire businesses.
Our operations are highly seasonal and substantially all of our revenues and cash flow are generated during the period from February through April. Therefore, we require the use of cash to fund losses and working capital needs, periodically resulting in a working capital deficit, from May through January. We typically rely on available cash balances from the prior tax season and borrowings to meet our off-season liquidity needs.
Given the likely availability of a number of liquidity options discussed herein, we believe that, in the absence of any unexpected developments, our existing sources of capital as of October 31, 2019 are sufficient to meet our operating, investing and financing needs.

32
Q2 FY2020 Form 10-Q | H&R Block, Inc.


DISCUSSION OF CONSOLIDATED STATEMENTS OF CASH FLOWS – The following table summarizes our statements of cash flows for the six months ended October 31, 2019 and 2018. See Item 1 for the complete consolidated statements of cash flows for these periods.
 
 
(in 000s)
 
Six months ended October 31,
 
2019

 
2018

Net cash used in:
 
 
 
 
Operating activities
 
$
(693,316
)
 
$
(627,691
)
Investing activities
 
(417,059
)
 
(83,204
)
Financing activities
 
(176,761
)
 
(226,268
)
Effects of exchange rates on cash
 
1,053

 
(3,209
)
Net change in cash, cash equivalents and restricted cash
 
$
(1,286,083
)
 
$
(940,372
)
 
 
 
 
 
Operating Activities. Cash used in operations increased, primarily due to the timing of payments for accounts payable, accrued expenses, salaries, wages and payroll taxes combined with changes in income tax accounts.
Investing Activities. Cash used in investing activities totaled $417.1 million for the six months ended October 31, 2019 compared to $83.2 million in the prior year period. This change resulted primarily from the acquisition of Wave, partially offset by the receipt of cash on an available-for-sale debt security in the current year.
Financing Activities. Cash used in financing activities totaled $176.8 million for the six months ended October 31, 2019 compared to $226.3 million in the prior year period. This change resulted primarily from borrowings on our CLOC partially offset by higher share repurchases completed in the current year.
CASH REQUIREMENTS
Dividends and Share Repurchases. Returning capital to shareholders in the form of dividends and the repurchase of outstanding shares has historically been a significant component of our capital allocation plan.
We have consistently paid quarterly dividends. Dividends paid totaled $104.1 million and $103.5 million for the six months ended October 31, 2019 and 2018, respectively. Although we have historically paid dividends and plan to continue to do so, there can be no assurances that circumstances will not change in the future that could affect our ability or decisions to pay dividends.
Our current share repurchase program has remaining authorization of $817.6 million which is effective through June 2022. Although we may continue to repurchase shares, there is no assurance that we will purchase up the full Board authorization.
Capital Investment. Capital expenditures totaled $42.9 million and $66.4 million for the six months ended October 31, 2019 and 2018, respectively. Our capital expenditures relate primarily to recurring improvements to retail offices, as well as investments in computers, software and related assets. In addition to our capital expenditures, we also made payments to acquire businesses. We acquired Wave and franchisee and competitor businesses totaling $416.9 million in the current year compared to franchisee and competitor businesses totaling $24.5 million in the prior year. See Item 1, note 1 and note 5 for additional information on our acquisitions.
FINANCING RESOURCES – We had an outstanding balance of $135.0 million under the CLOC as of October 31, 2019. Amounts available to borrow were limited by the debt-to-EBITDA covenant to approximately $962 million as of October 31, 2019. See Item 1, note 6 to the consolidated financial statements.
Our Senior Notes due in October 2020 are classified as a current liability as of October 31, 2019 because such amounts are due within one year. We are considering various financing options in regard to the maturing Senior Notes and anticipate these options will provide adequate liquidity to fund the cash requirements at or prior to maturity.
If we elect to obtain new debt or refinance existing debt in the future, the terms and availability of such financing may be impacted by economic and financial market conditions, as well as our financial condition, results of operations, and credit ratings at the time we seek additional financing. Though we expect to be able to obtain any desired debt financing in the future, there can be no assurances that we will be able to obtain such financing on terms that will be acceptable or advantageous to us.

H&R Block, Inc. | Q2 FY2020 Form 10-Q
33



The following table provides ratings for debt issued by Block Financial as of October 31, 2019 and April 30, 2019:
As of
 
October 31, 2019
 
April 30, 2019
 
 
Short-term
 
Long-term
 
Outlook
 
Short-term
 
Long-term
 
Outlook
Moody's
 
P-3
 
Baa3
 
Negative
 
P-3
 
Baa3
 
Negative
S&P
 
A-2
 
BBB
 
Stable
 
A-2
 
BBB
 
Stable
Other than described above, there have been no material changes in our borrowings from those reported as of April 30, 2019 in our Annual Report on Form 10-K.
CASH AND OTHER ASSETS – As of October 31, 2019, we held cash and cash equivalents, excluding restricted amounts, of $245.3 million, including $148.5 million held by our foreign subsidiaries.
Foreign Operations. When necessary, our international businesses are funded by our U.S. operations. To mitigate foreign currency exchange rate risk, we sometimes enter into foreign exchange forward contracts. There were no forward contracts outstanding as of October 31, 2019.
We do not currently intend to repatriate any non-borrowed funds held by our foreign subsidiaries.
The impact of changes in foreign exchange rates during the period on our international cash balances resulted in an increase of $1.1 million during the six months ended October 31, 2019 compared to a decrease of $3.2 million in the prior year.
CONTRACTUAL OBLIGATIONS AND COMMERCIAL COMMITMENTS – There have been no material changes in our contractual obligations and commercial commitments from those reported as of April 30, 2019 in our Annual Report on Form 10-K.
REGULATORY ENVIRONMENT
There have been no material changes in our regulatory environment from what was reported as of April 30, 2019 in our Annual Report on Form 10-K.
NON-GAAP FINANCIAL INFORMATION
Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.
We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business.
We measure the performance of our business using a variety of metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA) from continuing operations, EBITDA margin from continuing operations, adjusted diluted earnings per share from continuing operations and free cash flow. We also use EBITDA from continuing operations and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.
During the quarter we added adjusted diluted earnings per share from continuing operations as a non-GAAP measure, which excludes amortization of intangibles related to our acquisition of Wave and tax franchisee and competitor businesses. Due to the recent acquisition of Wave, we believe removing the impacts of amortization of acquired intangibles provides a more meaningful indicator of performance and will assist in understanding our financial results.
We may consider whether other significant items that arise in the future should be excluded from our non-GAAP financial measures.

34
Q2 FY2020 Form 10-Q | H&R Block, Inc.


The following is a reconciliation of EBITDA from continuing operations to net loss:
 
 
 
 
 
 
 
 
(in 000s)


 
Three months ended October 31,
 
Six months ended October 31,
 
 
2019

 
2018

 
2019

 
2018

Net loss - as reported
 
$
(187,999
)
 
$
(176,276
)
 
$
(338,246
)
 
$
(328,946
)
Discontinued operations, net
 
4,445

 
5,339

 
8,968

 
9,212

Net loss from continuing operations - as reported
 
(183,554
)
 
(170,937
)
 
(329,278
)
 
(319,734
)
Add back:
 
 
 
 
 
 
 
 
Income taxes of continuing operations
 
(77,752
)
 
(61,053
)
 
(139,142
)
 
(111,021
)
Interest expense of continuing operations
 
21,306

 
21,191

 
42,377

 
42,381

Depreciation and amortization of continuing operations
 
42,657

 
41,493

 
81,262

 
81,925

 
 
(13,789
)
 
1,631

 
(15,503
)
 
13,285

EBITDA from continuing operations
 
$
(197,343
)
 
$
(169,306
)
 
$
(344,781
)
 
$
(306,449
)
 
 
 
 
 
 
 
 
 
The following is a reconciliation of our results from continuing operations to our adjusted results from continuing operations, which are non-GAAP financial measures:
(in 000s, except per share amounts)
 
 
 
Three months ended October 31,
 
Six months ended October 31,
 
 
2019

 
2018

 
2019

 
2018

 
 

 
 
 
 
 
 
Net loss from continuing operations
 
$
(183,554
)
 
$
(170,937
)
 
$
(329,278
)
 
$
(319,734
)
 
 
 
 
 
 
 
 
 
Adjustments (pretax):
 
 
 
 
 
 
 
 
Amortization of intangibles related to acquisitions
 
19,579

 
15,107

 
35,818

 
30,311

Adjusted pretax loss from continuing operations
 
(163,975
)
 
(155,830
)
 
(293,460
)
 
(289,423
)
Tax effect of adjustments (1)
 
(4,549
)
 
(3,510
)
 
(8,711
)
 
(7,296
)
Adjusted net loss from continuing operations
 
$
(168,524
)
 
$
(159,340
)
 
$
(302,171
)
 
$
(296,719
)
 
 
 
 
 
 
 
 
 
Diluted loss per share (GAAP)
 
$
(0.93
)
 
$
(0.83
)
 
$
(1.65
)
 
$
(1.55
)
Adjustments, net of tax
 
0.08

 
0.05

 
0.14

 
0.11

Adjusted loss per share (non-GAAP)
 
$
(0.85
)
 
$
(0.78
)
 
$
(1.51
)
 
$
(1.44
)
 
 
 
 
 
 
 
 
 
(1)    Tax effect of adjustments is computed as the pretax effect of the adjustments multiplied by our effective tax rate before discrete items.
FORWARD-LOOKING INFORMATION
This report and other documents filed with the SEC may contain forward-looking statements. In addition, our senior management may make forward-looking statements orally to analysts, investors, the media and others. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "commits," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "goal," "could," "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, client trajectory, income, effective tax rate, earnings per share, cost savings, capital expenditures, dividends, share repurchases, liquidity, capital structure, market share, industry volumes or other financial items, descriptions of management's plans or objectives for future operations, services or products, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the Company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the Company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law.

H&R Block, Inc. | Q2 FY2020 Form 10-Q
35


By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive, operational and regulatory factors, many of which are beyond the Company's control. In addition, factors that may cause the Company’s actual effective tax rate to differ from estimates include the Company’s actual results from operations compared to current estimates, future discrete items, changes in interpretations and assumptions the Company has made, and future actions of the Company. Investors should understand that it is not possible to predict or identify all such factors and, consequently, should not consider any such list to be a complete set of all potential risks or uncertainties.
Details about risks, uncertainties and assumptions that could affect various aspects of our business are included throughout our Annual Report on Form 10-K for the fiscal year ended April 30, 2019 and are also described from time to time in other filings with the SEC. Investors should carefully consider all of these risks, and should pay particular attention to Item 1A, "Risk Factors," and Item 7 under "Critical Accounting Policies" of our Annual Report on Form 10-K for the fiscal year ended April 30, 2019.
ITEM 3.
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
There have been no material changes in our market risks from those reported at April 30, 2019 in our Annual Report on Form 10-K.
ITEM 4.     CONTROLS AND PROCEDURES
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES – As of the end of the period covered by this Form 10-Q, management, under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)). Based on this evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report on Form 10-Q.
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING – On August 1, 2019, we implemented a new general ledger accounting system on a company-wide basis. The implementation of the new general ledger system required us to make changes to the design and operation of our internal controls over financial reporting.
There were no other changes during the last fiscal quarter that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
PART II    OTHER INFORMATION
ITEM 1.     LEGAL PROCEEDINGS
For a description of our material pending legal proceedings, see discussion in Part I, Item 1, note 11 to the consolidated financial statements.
ITEM 1A.    RISK FACTORS
There have been no material changes in our risk factors from those reported at April 30, 2019 in our Annual Report on Form 10-K.

36
Q2 FY2020 Form 10-Q | H&R Block, Inc.


ITEM 2.    UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
A summary of our purchases of H&R Block common stock during the second quarter of fiscal year 2020 is as follows:
(in 000s, except per share amounts)
 
 
 
Total Number of
Shares Purchased
(1)

 
Average
Price Paid
per Share

 
Total Number of Shares
Purchased as Part of
Publicly Announced Plans 
or Programs
(2)

 
Maximum Dollar Value of
Shares that May Yet Be
Purchased Under the Plans 
or Programs
(2)

August 1 - August 31
 
250

 
$
24.26

 
244

 
$
948,518

September 1 - September 30
 
4,105

 
$
24.12

 
4,105

 
$
849,515

October 1 - October 31
 
1,371

 
$
23.30

 
1,371

 
$
817,568

 
 
5,726

 
$
23.93

 
5,720

 
 
 
 
 
 
 
 
 
 
 
(1) 
We purchased approximately 6 thousand shares in connection with funding employee income tax withholding obligations arising upon the lapse of restrictions on restricted shares and restricted share units.
(2) 
In September 2015, we announced that our Board of Directors approved a $3.5 billion share repurchase program, effective through June 2019. In June 2019, our Board of Directors extended the share repurchase program through June 2022.
ITEM 3.    DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4.    MINE SAFETY DISCLOSURES
Not applicable.
ITEM 5.    OTHER INFORMATION
None.
ITEM 6.     EXHIBITS
The following exhibits are numbered in accordance with the Exhibit Table of Item 601 of Regulation S-K:

10.1
31.1
31.2
32.1
32.2
101.INS
Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCH
Inline XBRL Taxonomy Extension Schema
101.CAL
Inline XBRL Extension Calculation Linkbase
101.LAB
Inline XBRL Taxonomy Extension Label Linkbase
101.PRE
Inline XBRL Taxonomy Extension Presentation Linkbase
101.DEF
Inline XBRL Taxonomy Extension Definition Linkbase
104
Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

H&R Block, Inc. | Q2 FY2020 Form 10-Q
37


SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
H&R BLOCK, INC.
 
/s/ Jeffrey J. Jones II
Jeffrey J. Jones II
President and Chief Executive Officer
December 6, 2019
 
/s/ Tony G. Bowen
Tony G. Bowen
Chief Financial Officer
December 6, 2019
 
/s/ Kellie J. Logerwell
Kellie J. Logerwell
Chief Accounting Officer
December 6, 2019

38
Q2 FY2020 Form 10-Q | H&R Block, Inc.