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KFORCE INC - Quarter Report: 2020 September (Form 10-Q)

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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
 
____________________________________________________________________________________________
 
FORM 10-Q
 ________________________________________________________

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2020
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                      to                     
Commission File Number 000-26058
_________________________________________________________________
 kfrc-20200930_g1.jpg
Kforce Inc.
Exact name of registrant as specified in its charter
_______________________________________________________________ 
Florida
59-3264661
State or other jurisdiction of incorporation or organization
IRS Employer Identification No.

1001 East Palm Avenue, Tampa, Florida
33605
Address of principal executive offices
Zip Code
Registrant’s telephone number, including area code: (813) 552-5000
 _______________________________________________________
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, $0.01 per shareKFRCNASDAQ
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes x   No ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes x   No  ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “non-accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act:
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act.):    Yes    No  x
The number of shares outstanding of the registrant’s common stock as of October 29, 2020 was 21,956,078.



Table of Contents

KFORCE INC.
TABLE OF CONTENTS
Item 1.
Item 2.
Item 3.
Item 4.
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.
CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS
References in this document to the “Registrant,” “Kforce,” the “Company,” “we,” the “Firm,” “management,” “our” or “us” refer to Kforce Inc. and its subsidiaries, except where the context otherwise requires or indicates.
This report, particularly Part I. Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) and Part II. Item 1A. Risk Factors, and the documents we incorporate into this report contain certain statements that are, or may be deemed to be, forward-looking statements within the meaning of that term in Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and are made in reliance upon the protections provided by such acts for forward-looking statements. Such statements may include, but may not be limited to, projections of financial or operational performance, our beliefs regarding potential government actions or changes in laws and regulations, anticipated costs and benefits of proposed investments, effects of interest rate variations, financing needs or plans, funding of employee benefit plans, estimates concerning the effects of litigation or other disputes, the occurrence of unanticipated expenses, developments within the staffing sector including, but not limited to, the penetration rate (the percentage of temporary staffing to total employment) and growth rate in temporary staffing, a reduction in the supply of consultants and candidates or the Firm’s ability to attract such individuals, changes in client demand for our services and our ability to adapt to such changes, the entry of new competitors in the market, the ability of the Firm to maintain and attract clients in the face of changing economic or competitive conditions, the impact of the COVID-19 pandemic on the global and U.S. macro-economic environments, and our business, customers, financial condition and results of operations, as well as assumptions as to any of the foregoing and all statements that are not based on historical fact but rather reflect our current expectations concerning future results and events. For a further list and description of various risks, relevant factors and uncertainties that could cause future results or events to differ materially from those expressed or implied in our forward-looking statements, refer to the Risk Factors and MD&A sections. In addition, when used in this discussion, the terms “anticipate,” “assume,” “estimate,” “expect,” “intend,” “plan,” “believe,” “will,” “may,” “likely,” “could,” “should,” “future” and variations thereof and similar expressions are intended to identify forward-looking statements.
Forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted. Future events and actual results could differ materially from those set forth in or underlying the forward-looking statements. Readers are cautioned not to place undue reliance on any forward-looking statements contained in this report, which speak only as of the date of this report. Kforce undertakes no obligation to update any forward-looking statements.
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PART I - FINANCIAL INFORMATION
ITEM 1.    FINANCIAL STATEMENTS.

KFORCE INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
AND COMPREHENSIVE INCOME
(IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
 
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Revenue$365,424 $345,558 $1,043,652 $1,011,157 
Direct costs261,546 242,747 747,889 714,144 
Gross profit103,878 102,811 295,763 297,013 
Selling, general and administrative expenses75,852 79,223 235,614 237,053 
Depreciation and amortization1,308 1,427 4,081 4,619 
Income from operations26,718 22,161 56,068 55,341 
Other expense, net938 880 3,746 2,206 
Income from continuing operations, before income taxes25,780 21,281 52,322 53,135 
Income tax expense7,017 5,374 14,568 13,178 
Income from continuing operations18,763 15,907 37,754 39,957 
Income from discontinued operations, net of tax— (967)— 76,697 
Net income18,763 14,940 37,754 116,654 
Other comprehensive loss:
Change in fair value of interest rate swaps, net of tax118 (113)(1,473)(871)
Comprehensive income$18,881 $14,827 $36,281 $115,783 
Earnings per share – basic:
Continuing operations$0.90 $0.70 $1.79 $1.68 
Discontinued operations— (0.04)— 3.24 
Earnings per share – basic$0.90 $0.66 $1.79 $4.92 
Earnings per share – diluted:
Continuing operations$0.89 $0.68 $1.77 $1.65 
Discontinued operations— (0.04)— 3.16 
Earnings per share – diluted$0.89 $0.64 $1.77 $4.81 
Weighted average shares outstanding – basic20,782 22,770 21,041 23,723 
Weighted average shares outstanding – diluted21,180 23,342 21,369 24,278 
The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.
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KFORCE INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS
(IN THOUSANDS)

September 30, 2020December 31, 2019
ASSETS
Current assets:
Cash and cash equivalents$101,273 $19,831 
Trade receivables, net of allowances of $4,101 and $2,078, respectively
230,002 217,929 
Prepaid expenses and other current assets7,413 7,475 
Total current assets338,688 245,235 
Fixed assets, net27,671 29,975 
Other assets, net73,871 72,838 
Deferred tax assets, net12,956 8,037 
Goodwill25,040 25,040 
Total assets$478,226 $381,125 
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Accounts payable and other accrued liabilities$40,821 $33,232 
Accrued payroll costs75,086 44,001 
Current portion of operating lease liabilities5,190 5,685 
Income taxes payable6,181 878 
Other current liabilities 500 1,168 
Total current liabilities127,778 84,964 
Long-term debt – credit facility100,000 65,000 
Other long-term liabilities80,242 63,898 
Total liabilities308,020 213,862 
Commitments and contingencies (Note M)
Stockholders’ equity:
Preferred stock, $0.01 par; 15,000 shares authorized, none issued and outstanding
— — 
Common stock, $0.01 par; 250,000 shares authorized, 72,247 and 72,202 issued, respectively
722 722 
Additional paid-in capital469,177 459,545 
Accumulated other comprehensive loss(2,999)(1,526)
Retained earnings374,767 350,545 
Treasury stock, at cost; 50,291 and 49,277 shares, respectively
(671,461)(642,023)
Total stockholders’ equity170,206 167,263 
Total liabilities and stockholders’ equity$478,226 $381,125 
The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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KFORCE INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN STOCKHOLDERS’ EQUITY
(IN THOUSANDS)
 
Common StockAdditional Paid-In CapitalAccumulated Other
Comprehensive Loss
Treasury StockTotal Stockholders’ Equity
SharesAmountRetained EarningsSharesAmount
Balance, December 31, 201972,202 $722 $459,545 $(1,526)$350,545 49,277 $(642,023)$167,263 
Net income— — — — 9,106 — — 9,106 
Adoption of new accounting standard (Note E), net of tax of $75
— — — — (214)— — (214)
Issuance for stock-based compensation and dividends, net of forfeitures(4)— 218 — (218)— — — 
Stock-based compensation expense— — 2,896 — — — — 2,896 
Employee stock purchase plan— — 93 — — (4)49 142 
Dividends ($0.20 per share)
— — — — (4,293)— — (4,293)
Change in fair value of interest rate swaps, net of tax benefit of $384
— — — (1,121)— — — (1,121)
Repurchases of common stock— — — — — 685 (20,380)(20,380)
Balance, March 31, 202072,198 722 462,752 (2,647)354,926 49,958 (662,354)153,399 
Net income— — — — 9,885 — — 9,885 
Issuance for stock-based compensation and dividends, net of forfeitures39 — 240 — (240)— — — 
Stock-based compensation expense— — 2,903 — — — — 2,903 
Employee stock purchase plan— — 62 — — (5)72 134 
Dividends ($0.20 per share)
— — — — (4,162)— — (4,162)
Change in fair value of interest rate swaps, net of tax benefit of $160
— — — (470)— — — (470)
Repurchases of common stock— — — — — 342 (9,213)(9,213)
Balance, June 30, 202072,237 722 465,957 (3,117)360,409 50,295 (671,495)152,476 
Net income— — — — 18,763 — — 18,763 
Issuance for stock-based compensation and dividends, net of forfeitures10 — 241 — (241)— — — 
Stock-based compensation expense— — 2,908 — — — — 2,908 
Employee stock purchase plan— — 71 — — (5)64 135 
Dividends ($0.20 per share)
— — — — (4,164)— — (4,164)
Change in fair value of interest rate swaps, net of tax expense of $40
— — — 118 — — — 118 
Repurchases of common stock— — — — — (30)(30)
Balance, September 30, 202072,247 $722 $469,177 $(2,999)$374,767 50,291 $(671,461)$170,206 

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Common StockAdditional Paid-In CapitalAccumulated Other
Comprehensive Income (Loss)
Treasury StockTotal Stockholders’ Equity
SharesAmountRetained EarningsSharesAmount
Balance, December 31, 201871,856 $719 $447,337 $1,296 $237,308 45,822 $(518,329)$168,331 
Net income— — — — 26,855 — — 26,855 
Reclassification of stranded tax effects— — — 168 (168)— — — 
Issuance for stock-based compensation and dividends, net of forfeitures— 233 — (233)— — — 
Stock-based compensation expense— — 2,620 — — — — 2,620 
Employee stock purchase plan— — 86 — — (5)54 140 
Dividends ($0.18 per share)
— — — — (4,406)— — (4,406)
Change in fair value of interest rate swap, net of tax benefit of $95
— — — (280)— — — (280)
Repurchases of common stock— — — — — 432 (14,688)(14,688)
Balance, March 31, 201971,860 719 450,276 1,184 259,356 46,249 (532,963)178,572 
Net income— — — — 74,859 — — 74,859 
Issuance for stock-based compensation and dividends, net of forfeitures— 177 — (177)— — — 
Stock-based compensation expense— — 3,524 — — — — 3,524 
Employee stock purchase plan— — 94 — — (4)49 143 
Dividends ($0.18 per share)
— — — — (4,278)— — (4,278)
Change in fair value of interest rate swap, net of tax benefit of $162
— — — (478)— — — (478)
Repurchases of common stock— — — — — 1,048 (37,486)(37,486)
Balance, June 30, 201971,865 719454,071 706329,760 47,293 (570,400)214,856 
Net income— — — — 14,940 — — 14,940 
Issuance for stock-based compensation and dividends, net of forfeitures— 221 — (221)— — — 
Stock-based compensation expense— — 2,419 — — — — 2,419 
Employee stock purchase plan— — 91 — — (4)53 144 
Dividends ($0.18 per share)
— — — — (4,043)— — (4,043)
Change in fair value of interest rate swap, net of tax benefit of $37
— — — (113)— — — (113)
Repurchases of common stock— — — — — 1,169 (40,278)(40,278)
Balance, September 30, 201971,874 $719 $456,802 $593 $340,436 48,458 $(610,625)$187,925 
The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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KFORCE INC. AND SUBSIDIARIES
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(IN THOUSANDS)
Nine Months Ended September 30,
20202019
Cash flows from operating activities:
Net income$37,754 $116,654 
Adjustments to reconcile net income to cash provided by operating activities:
Deferred income tax provision, net(4,414)1,022 
Provision for credit losses2,723 936 
Depreciation and amortization4,081 5,051 
Stock-based compensation expense8,707 7,469 
Defined benefit pension plan expense632 647 
Loss on deferred compensation plan investments, net555 80 
Loss on disposal or impairment of assets1,795 1,077 
Noncash lease expense 4,392 4,830 
Loss on equity method investment1,237 359 
Gain on sale of discontinued operations— (79,602)
Other265 722 
(Increase) decrease in operating assets
Trade receivables, net(15,085)(14,987)
Other assets(5,034)(8,344)
Increase (decrease) in operating liabilities
Accrued payroll costs31,496 9,583 
Other liabilities24,767 1,013 
Cash provided by operating activities93,871 46,510 
Cash flows from investing activities:
Capital expenditures(5,296)(7,728)
Equity method investment(2,500)(7,500)
Proceeds from the sale of assets held within the Rabbi Trust3,548 — 
Net proceeds from the sale of assets held for sale— 123,254 
Cash (used in) provided by investing activities(4,248)108,026 
Cash flows from financing activities:
Proceeds from credit facility35,000 80,100 
Payments on credit facility— (86,900)
Repurchases of common stock(29,623)(91,947)
Cash dividends(12,619)(12,726)
Payments on other financing arrangements(939)(1,353)
Other— (502)
Cash used in financing activities(8,181)(113,328)
Change in cash and cash equivalents81,442 41,208 
Cash and cash equivalents, beginning of period19,831 112 
Cash and cash equivalents, end of period$101,273 $41,320 

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Nine Months Ended September 30,
Supplemental Disclosure of Cash Flow Information20202019
Cash Paid During the Period For:
Income taxes$13,493 $16,749 
Operating lease liabilities5,641 6,256 
Interest, net1,924 1,079 
Non-Cash Investing and Financing Transactions:
ROU assets obtained from operating leases$5,722 $7,224 
Employee stock purchase plan411 427 
Contingent contribution for equity method investment— 1,500 
Unsettled repurchases of common stock— 1,060 
Equipment acquired under finance leases— 202 
The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.
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KFORCE INC. AND SUBSIDIARIES
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
Note A - Summary of Significant Accounting Policies
Unless otherwise noted below, there have been no material changes to the accounting policies presented in Note 1 - “Summary of Significant Accounting Policies” of the Notes to Consolidated Financial Statements, included in Item 8. Financial Statements and Supplementary Data of the 2019 Annual Report on Form 10-K.
Basis of Presentation
The unaudited condensed consolidated financial statements have been prepared pursuant to the rules and regulations of the SEC regarding interim financial reporting. Accordingly, certain information and footnotes normally required by GAAP for complete financial statements have been condensed or omitted pursuant to those rules and regulations, although management believes that the disclosures made are adequate to make the information not misleading. These unaudited condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in our 2019 Annual Report on Form 10-K. In management’s opinion, the accompanying unaudited condensed consolidated financial statements reflect all adjustments considered necessary for a fair presentation. The Unaudited Condensed Consolidated Balance Sheet as of December 31, 2019 was derived from our audited Consolidated Balance Sheet as of December 31, 2019, as presented in our 2019 Annual Report on Form 10-K.
Our quarterly operating results are affected by the number of billing days in a particular quarter, the seasonality of our clients’ businesses and increased holiday and vacation days taken. In addition, we typically experience higher costs in the first quarter of each fiscal year as a result of certain U.S. state and federal employment tax resets, which adversely affects our gross profit and overall profitability. The results of operations for any interim period may be impacted by these factors, among others, and are not necessarily indicative of, nor comparable to, the results of operations for a full year.
Principles of Consolidation
The unaudited condensed consolidated financial statements include the accounts of Kforce Inc. and its subsidiaries. All intercompany transactions and balances have been eliminated in consolidation. References in this document to “Kforce,” the “Company,” “we,” the “Firm,” “management,” “our” or “us” refer to Kforce Inc. and its subsidiaries, except where the context indicates otherwise.
Use of Estimates
The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. The most critical of these estimates and assumptions relate to the following: allowance for credit losses; income taxes; self-insured liabilities for health insurance and workers’ compensation; obligations for the pension plan; variable consideration for revenue recognition; and any asset impairments. Although these and other estimates and assumptions are based on the best available information, actual results could be materially different from these estimates.
Health Insurance
Except for certain fully insured health insurance lines of coverage, Kforce retains the risk of loss per participant for each health insurance claim up to $600 thousand in claims annually. Additionally, for all claim amounts exceeding $600 thousand, Kforce retains the risk of loss up to an aggregate annual loss of those claims of $200 thousand. For its partially self-insured lines of coverage, health insurance costs are accrued using estimates to approximate the liability for reported claims and incurred but not reported claims, which are primarily based upon an evaluation of historical claims experience, actuarially-determined completion factors and a qualitative review of our health insurance exposure including the extent of outstanding claims and expected changes in health insurance costs.
Earnings per Share
Basic earnings per share is computed as net income divided by the weighted average number of common shares outstanding (“WASO”) during the period. WASO excludes unvested shares of restricted stock. Diluted earnings per share is computed by dividing net income by diluted WASO. Diluted WASO includes the dilutive effect of potentially dilutive securities such as unvested shares of restricted stock using the treasury stock method, except where the effect of including potential common shares would be anti-dilutive.
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For the three and nine months ended September 30, 2020, 398 thousand and 328 thousand common stock equivalents were included in the diluted WASO, respectively. For the three and nine months ended September 30, 2019, 572 thousand and 555 thousand common stock equivalents were included in the diluted WASO, respectively. For the three and nine months ended September 30, 2020, there were 266 thousand and 348 thousand anti-dilutive common stock equivalents, respectively. For the three and nine months ended September 30, 2019, there were insignificant anti-dilutive common stock equivalents.
New Accounting Standards
Recently Adopted Accounting Standards
In June 2016, the FASB issued authoritative guidance on accounting for credit losses on financial instruments, including trade receivables, and has since issued subsequent updates to the initial guidance. The amended guidance requires the application of a current expected credit loss model, a new impairment model, which measures expected credit losses based on relevant information, including historical experience, current conditions and reasonable and supportable forecasts. The guidance is effective for annual periods beginning after December 15, 2019. We adopted this standard using the modified retrospective approach as of January 1, 2020, as required. Refer to Note E - “Allowance for Credit Losses” additional accounting policy and transition disclosures related to our allowance for credit losses.
In March 2020, the FASB issued authoritative guidance, which provides optional expedients and exceptions for applying GAAP to contract modifications, hedging relationships, and other transactions that reference LIBOR and are affected by reference rate reform if certain criteria are met. Entities may adopt the provisions of the new standard as of the beginning of the reporting period when the election is made between March 12, 2020 through December 31, 2022. We adopted this optional standard effective January 1, 2020 using the prospective method, and utilized the optional expedients for cash flow hedges to assume that a hedged forecasted transaction is probable of occurring and that the reference rate will not be replaced for the remainder of a hedging relationship.
Accounting Standards Not Yet Adopted
In August 2018, the FASB issued authoritative guidance regarding changes to the disclosure requirement for defined benefit plans including additions and deletions to certain disclosure requirements for employers that sponsor defined benefit pension or other post-retirement plans. The guidance is effective for fiscal periods beginning after December 15, 2020 with the retrospective method required for all periods presented. The adoption of this guidance will modify our disclosures, but we do not expect this standard to have a material effect on our consolidated financial statements.
Note B - Discontinued Operations
During 2019, management completed the sale of our Government Solutions (“GS”) segment as a result of the Firm’s decision to focus solely on the commercial technical and professional staffing services and solutions space. The GS segment consisted of Kforce Government Solutions, Inc. (“KGS”), our federal government solutions business, and TraumaFX® Solutions, Inc. (“TFX”), our federal government product business. The results of operations for both KGS and TFX have been reported as discontinued operations in our consolidated financial statements for all prior periods presented.
The following table summarizes the line items of pretax profit of the GS segment (in thousands):
Three Months Ended September 30, 2019Nine Months Ended September 30, 2019
Revenue$— $27,737 
Direct costs— 19,494 
Gross profit— 8,243 
Selling, general and administrative expenses— 6,842 
Depreciation and amortization— 307 
Income from discontinued operations— 1,094 
(Loss) gain on sale of discontinued operations(402)79,602 
Other expense, net— (436)
(Loss) income from discontinued operations, before income taxes(402)80,260 
Income tax expense 565 3,563 
(Loss) income from discontinued operations, net of tax$(967)$76,697 
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During the three months ended September 30, 2019, we recorded $0.6 million of income tax expense related to a revision in an estimate of our tax obligation for the sale of KGS, which is included in the Loss on sale of discontinued operations, net of tax.
For the nine months ended September 30, 2019, the accompanying Unaudited Condensed Consolidated Statements of Cash Flows are presented on a combined basis (continuing operations and discontinued operations) and cash provided by operating activities and cash provided by investing activities for discontinued operations were $5.1 million and $118.5 million, respectively.
Note C - Reportable Segments
Kforce provides services through our Technology (“Tech”) and Finance and Accounting (“FA”) segments. Historically, and for the three and nine months ended September 30, 2020 and 2019, we have reported sales and gross profit information on a segment basis. Total assets, liabilities and operating expenses are not reported separately by segment as our operations are largely combined.
The following table provides information on the operations of our segments (in thousands):
TechFATotal
Three Months Ended September 30,
2020
Revenue$260,251 $105,173 $365,424 
Gross profit$71,960 $31,918 $103,878 
Operating and other expenses$78,098 
Income from continuing operations, before income taxes$25,780 
2019
Revenue$271,999 $73,559 $345,558 
Gross profit$76,436 $26,375 $102,811 
Operating and other expenses$81,530 
Income from continuing operations, before income taxes$21,281 
Nine Months Ended September 30,
2020
Revenue$782,785 $260,867 $1,043,652 
Gross profit$216,606 $79,157 $295,763 
Operating and other expenses$243,441 
Income from continuing operations, before income taxes$52,322 
2019
Revenue$792,947 $218,210 $1,011,157 
Gross profit$219,431 $77,582 $297,013 
Operating and other expenses$243,878 
Income from continuing operations, before income taxes$53,135 

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Note D - Disaggregation of Revenue
The following table provides the disaggregation of revenue by segment and type (in thousands):
TechFATotal
Three Months Ended September 30,
2020
Revenue by type:
Flex revenue$256,118 $100,569 $356,687 
Direct Hire revenue4,133 4,604 8,737 
Total Revenue$260,251 $105,173 $365,424 
2019
Revenue by type:
Flex revenue$267,304 $66,348 $333,652 
Direct Hire revenue4,695 7,211 11,906 
Total Revenue$271,999 $73,559 $345,558 
Nine Months Ended September 30,
2020
Revenue by type:
Flex revenue$770,635 $248,578 $1,019,213 
Direct Hire revenue12,150 12,289 24,439 
Total Revenue$782,785 $260,867 $1,043,652 
2019
Revenue by type:
Flex revenue$777,227 $196,760 $973,987 
Direct Hire revenue15,720 21,450 37,170 
Total Revenue$792,947 $218,210 $1,011,157 

Note E - Allowance for Credit Losses
The allowance for credit losses on trade receivables is determined based on a number of factors such as recent and historical write-off and delinquency trends, a specific analysis of significant receivable balances that are past due, the concentration of trade receivables among clients and the current state of the U.S. economy. As part of our analysis, we apply credit loss rates to outstanding receivables by aging category. For certain clients, we perform a quarterly credit review, which considers the client’s credit rating and financial position as well as our total credit loss exposure. Trade receivables are written off after all reasonable collection efforts have been exhausted. Recoveries of trade receivables previously written off are recorded when received and are immaterial for the three and nine months ended September 30, 2020.
The following table presents the activity within the allowance for credit losses on trade receivables for the nine months ended September 30, 2020 (in thousands):
Allowance for credit losses, January 1, 2020 (1)$1,843 
Current period provision2,723 
Write-offs charged against the allowance, net of recoveries of amounts previously written off(900)
Allowance for credit losses, September 30, 2020$3,666 
(1) As a result of the adoption of the new credit losses accounting standard, we recorded a cumulative effect adjustment to increase the allowance for credit losses of $0.3 million as of January 1, 2020.

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The allowances on trade receivables presented in the Unaudited Condensed Consolidated Balance Sheets include $0.4 million and $0.5 million at September 30, 2020 and December 31, 2019, respectively, for reserves unrelated to credit losses.
Management considered the ongoing COVID-19 economic and health crisis and its impact on our clients’ ability to pay outstanding receivables. We analyzed receivables concentrated within specific industries considered to be most significantly impacted, reviewed specific clients with credit ratings that were in a higher risk category and applied higher credit loss rates in order to estimate our potential credit loss exposure, which resulted in an increase to our allowance for credit losses during the nine months ended September 30, 2020.
Note F - Other Assets, Net
Other assets, net consisted of the following (in thousands):
September 30, 2020December 31, 2019
Assets held in Rabbi Trust$33,001 $35,413 
Right-of-use assets for operating leases, net (1)17,933 18,344 
Capitalized software, net (2)11,955 8,759 
Equity method investment (3)9,432 8,169 
Deferred loan costs, net589 855 
Other non-current assets961 1,298 
Total Other assets, net$73,871 $72,838 
(1) During the three and nine months ended September 30, 2020, we recognized $0.6 million and $1.5 million, respectively, of expense related to impairment of certain ROU assets, which was recorded in SG&A in the accompanying Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income, due to the Firm’s decisions not to reoccupy certain of our leased offices.
(2) Accumulated amortization of capitalized software was $35.0 million and $34.2 million as of September 30, 2020 and December 31, 2019, respectively.
(3) In June 2019, Kforce entered into a joint venture resulting in a 50% noncontrolling interest in WorkLLama, LLC (“WorkLLama”), which is accounted for as an equity method investment. The loss on equity method investment was $0.1 million and $1.2 million for the three and nine months ended September 30, 2020, respectively and was $0.4 million for the three and nine months ended September 30, 2019, respectively. Refer to Note M - “Commitments and Contingencies” for more information on contingencies related to WorkLLama.
Note G - Current Liabilities
The following table provides information on certain current liabilities (in thousands):
September 30, 2020December 31, 2019
Accounts payable and other accrued liabilities:
Accounts payable$23,776 $20,267 
Accrued liabilities17,045 12,965 
Total Accounts payable and other accrued liabilities$40,821 $33,232 
Accrued payroll costs:
Payroll and benefits$53,491 $38,035 
Health insurance liabilities5,426 3,907 
Payroll taxes (1)15,117 992 
Workers’ compensation liabilities1,052 1,067 
Total Accrued payroll costs$75,086 $44,001 
(1) On March 27, 2020, the Coronavirus Aid, Relief and Economic Security Act (“CARES Act”) was signed into law, which includes provisions that allow for, among other things, the deferment of employer social security payments. As of September 30, 2020, we have approximately $12.7 million in deferred payroll tax payments recorded within Accrued payroll costs resulting from the application of the CARES Act.
Our accounts payable balance includes vendor and independent contractor payables. Our accrued liabilities balance includes the current portion of the deferred compensation plans liability, contract liabilities from contracts with customers (such as rebates) and other accrued liabilities.
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Note H - Other Long-Term Liabilities
Other long-term liabilities consisted of the following (in thousands):
September 30, 2020December 31, 2019
Deferred compensation plan $30,375 $30,361 
Supplemental executive retirement plan18,712 18,080 
Operating lease liabilities15,895 14,627 
Interest rate swap derivative instruments2,157 179 
Other long-term liabilities (1)13,103 651 
Total Other long-term liabilities$80,242 $63,898 
(1) As a result of the application of the CARES Act, we have approximately $12.7 million in payroll tax payments recorded within Other long-term liabilities as of September 30, 2020.
Note I - Employee Benefit Plans
Supplemental Executive Retirement Plan
Kforce maintains a Supplemental Executive Retirement Plan (“SERP”), which benefits two executives. The SERP is a non-qualified benefit plan and does not include elective deferrals of covered executive officers’ compensation.
The following table presents the components of net periodic benefit cost (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Service cost$87 $65 $259 $195 
Interest cost124 151 373 453 
Net periodic benefit cost$211 $216 $632 $648 
The service cost is recorded in SG&A and the interest cost is recorded in Other expense, net in the accompanying Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income.
The projected benefit obligation as of September 30, 2020 and December 31, 2019 was $18.7 million and $18.1 million, respectively, and is recorded in Other long-term liabilities in the accompanying Unaudited Condensed Consolidated Balance Sheets. There is no requirement for Kforce to fund the SERP and, as a result, no contributions were made to the SERP during the nine months ended September 30, 2020. Kforce does not currently anticipate funding the SERP during the year ended December 31, 2020.
Note J - Stock Incentive Plans
On April 28, 2020, Kforce’s shareholders approved the 2020 Stock Incentive Plan (the “2020 Plan”). The 2020 Plan allows for the issuance of stock options, stock appreciation rights (“SAR”), stock awards (including restricted stock awards (“RSAs”) and restricted stock units (“RSUs”)) and other stock-based awards. The aggregate number of shares reserved under the 2020 Plan is approximately 3.6 million. Grants of an option or SAR reduce the reserve by one share, while a stock award reduces the reserve by 2.72 shares. The 2020 Plan terminates on April 28, 2030.
Restricted stock (including RSAs and RSUs) are granted to directors, executives and management either for awards related to Kforce’s annual long-term incentive program or as part of a compensation package in order to retain directors, executives and management. Restricted stock granted during the nine months ended September 30, 2020 will vest over a period of one to ten years, with vesting in equal annual installments.
During the three and nine months ended September 30, 2020, stock-based compensation expense from continuing operations was $2.9 million and $8.7 million, respectively. During the three and nine months ended September 30, 2019, stock-based compensation expense from continuing operations was $2.4 million and $7.4 million, respectively.
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The following table presents the restricted stock activity for the nine months ended September 30, 2020 (in thousands, except per share amounts):
Number of 
Restricted Stock
Weighted-Average
Grant Date
Fair Value
Total Intrinsic
Value of Restricted
Stock Vested
Outstanding at December 31, 20191,180 $29.51 
Granted57 $28.98 
Forfeited(12)$22.62 
Vested(52)$29.46 $1,530 
Outstanding at September 30, 20201,173 $29.56 
As of September 30, 2020, total unrecognized stock-based compensation expense related to restricted stock was $24.0 million, which will be recognized over a weighted-average remaining period of 3.1 years.
Note K - Derivative Instruments and Hedging Activity
On April 21, 2017, Kforce entered into a forward-starting interest rate swap agreement with Wells Fargo Bank, N.A (“Swap A”). Swap A was effective on May 31, 2017 and matures on April 29, 2022. Swap A has a fixed interest rate of 1.81% (plus Kforce’s credit spread) and a notional amount of $25.0 million at September 30, 2020.
On March 12, 2020, Kforce entered into a forward-starting interest rate swap agreement with Wells Fargo Bank, N.A. (“Swap B”). Swap B was effective on March 17, 2020 and matures on May 30, 2025. Swap B has a fixed interest rate of 0.61% (plus Kforce’s credit spread) and a notional amount of $75.0 million at September 30, 2020, which increases to $100.0 million in May 2022, and subsequently decreases to $75.0 million and $40.0 million in May 2023 and May 2024, respectively. The increase in the notional amount of Swap B in May 2022 corresponds to the decrease in the notional amount for Swap A.
The Firm uses interest rate swaps as an interest rate risk management tool to mitigate the potential impact of rising interest rates on variable rate debt. The fixed interest rate for each swap, plus the applicable interest margin under our credit facility, is included in interest expense and recorded in Other expense, net in the accompanying Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income. Both Swap A and B have been designated as cash flow hedges and were effective at September 30, 2020. The change in the fair value of the swaps is recorded as a component of other comprehensive income in the consolidated financial statements.
The following table sets forth the activity in the accumulated derivative instrument activity (in thousands):
Nine Months Ended September 30,
20202019
Accumulated derivative instrument (loss) gain, beginning of period$(179)$900 
Net change associated with current period hedging transactions(1,978)(1,165)
Accumulated derivative instrument loss, end of period$(2,157)$(265)

Note L - Fair Value Measurements
Our interest rate swaps are measured at fair value using readily observable inputs, which are considered to be Level 2 inputs and are recorded in Other long-term liabilities within the accompanying Unaudited Condensed Consolidated Balance Sheets. Refer to Note K - “Derivative Instruments and Hedging Activity” for a complete discussion of our interest rate swaps.
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There were no transfers into or out of Level 1, 2 or 3 assets or liabilities during the nine months ended September 30, 2020. The following table sets forth by level, within the fair value hierarchy, estimated fair values on a recurring basis (in thousands):
Asset/(Liability) Measured at Fair Value:Asset/(Liability)Quoted Prices in
Active Markets
for Identical
Assets
(Level 1)
Significant
Other
Observable
Inputs 
(Level 2)
Significant
Unobservable
Inputs 
(Level 3)
At September 30, 2020
Interest rate swap derivative instruments$(2,157)$— $(2,157)$— 
At December 31, 2019
Interest rate swap derivative instrument$(179)$— $(179)$— 

Note M - Commitments and Contingencies
Employment Agreements
Kforce has employment agreements with certain executives that provide for minimum compensation, salary and continuation of certain benefits for a six-month to a three-year period after their employment ends under certain circumstances. Certain of the agreements also provide for a severance payment ranging from one to three times annual salary and one-half to three times average annual bonus if such an agreement is terminated without good cause by Kforce or for good reason by the executive subject to certain post-employment restrictive covenants. At September 30, 2020, our liability would be approximately $39.5 million if, following a change in control, all of the executives under contract were terminated without good cause by the employer or if the executives resigned for good reason and $16.8 million if, in the absence of a change in control, all of the executives under contract were terminated by Kforce without good cause or if the executives resigned for good reason.
Litigation and Loss Contingencies
Unless otherwise noted below, there have been no material developments with regard to the legal proceedings previously disclosed in our 2019 Annual Report on Form 10-K and Form 10-Q for the quarterly period ended June 30, 2020.

On September 3, 2020, a complaint was filed against Kforce Inc., et al. in the Superior Court of the State of California, San Diego County. Bernardo Buchsbaum, et al. v. Kforce Inc., et al., Case No.: 37-2020-00030994-CU-OE-CTL. The former employee purports to bring a representative action on his own behalf and on behalf of other current and former California aggrieved employees pursuant to the Private Attorneys General Act (“PAGA”) alleging violations of the California Labor Code (“Labor Code”). The purported Labor Code violations include the failure to: (i) pay all earned wages, including minimum wages and overtime wages; (ii) provide and pay proper wages for meal and rest periods; (iii) reimburse all reasonable and necessary business expenses; (iv) provide accurate itemized wage statements; and (v) provide unused vacation wages upon termination. The plaintiff seeks civil penalties, interest, attorney’s fees and costs under the Labor Code. At this stage in the litigation it is not feasible to predict the outcome of this matter or reasonably estimate a range of loss, should a loss occur, from this proceeding.

On October 13, 2020, Kforce Inc. was served with a complaint brought in the U.S. District Court, Eastern District of Pennsylvania. Hope Gofton and Adam Kimbrel, et al. v. Kforce Inc., Case No.: 2:20-cv-04886 on behalf of themselves and other similarly situated current and former employees. The plaintiffs purport to bring a collective action for alleged violations of the Fair Labor Standards Act, 29 U.S.C. § 201, et seq., and a class action for alleged violations of the Pennsylvania Minimum Wage Act, 43 P.S. §§ 333.101, et seq., based upon the defendant’s purported failure to pay federal and state overtime wages. The plaintiffs allege that the defendant improperly classified as exempt the plaintiffs and other putative collective and class members, and allegedly failed to pay overtime wages. The plaintiffs seek payment of unpaid overtime wages, liquidated damages, interest, attorney’s fees, costs and other relief deemed equitable by the Court. At this stage in the litigation, it is not feasible to predict the outcome of this matter or reasonably estimate a range of loss, should a loss occur, from this proceeding.

We are involved in legal proceedings, claims and administrative matters, and may also be exposed to loss contingencies, that arise in the ordinary course of business. We have made accruals with respect to certain of these matters, where appropriate, which are reflected in our unaudited condensed consolidated financial statements. While the ultimate outcome of these matters cannot be determined and any amounts accrued are inherently uncertain estimates, we currently do not expect that these matters, individually or in the aggregate, will have a material effect on our financial position.
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Equity Method Investment
Under the joint venture operating agreement for WorkLLama, Kforce is obligated to make additional cash contributions, which are contingent on WorkLLama's achievement of certain operational and financial milestones. Our maximum potential capital contributions were $22.5 million. We contributed $9.0 million during the year ended December 31, 2019 and $2.5 million during the nine months ended September 30, 2020. Refer to Note F - “Other Assets, Net” for more details on WorkLLama.
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ITEM 2.    MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.
EXECUTIVE SUMMARY
The following is an executive summary of what Kforce believes are highlights as of and for the nine months ended September 30, 2020, which should be considered in the context of the additional discussions herein and in conjunction with the unaudited condensed consolidated financial statements and notes thereto.
Revenue for the nine months ended September 30, 2020 increased 3.2% to $1,043.7 million from $1,011.2 million in the comparable period in 2019.
Flex revenue for the nine months ended September 30, 2020 increased 4.6% to $1,019.2 million from $974.0 million in the comparable period in 2019. Flex revenue decreased 0.8% and increased 26.3% for Tech and FA, respectively, on a year-over-year basis. During the second quarter, we secured contracts to support government-sponsored COVID-19 related initiatives (the “COVID-19 Business”) that benefited FA Flex with $51.1 million and $86.2 million in revenue for the three and nine months ended September 30, 2020, respectively.
Flex revenue in Tech increased 1.7% in the three months ended September 30, 2020 versus the three months ended June 30, 2020.
Direct Hire revenue for the nine months ended September 30, 2020 decreased 34.3% to $24.4 million from $37.2 million in the comparable period in 2019, primarily driven by a significant decline in the volume of placements due to the ongoing impact of the COVID-19 pandemic on the economic environment.
Flex gross profit margin for the nine months ended September 30, 2020 decreased 10 basis points to 26.6% from 26.7% in the comparable period in 2019. For the nine months ended September 30, 2020, Flex gross profit increased 30 basis points for Tech and decreased 160 basis points for FA. The COVID-19 Business negatively impacted FA Flex gross profit margin.
SG&A as a percentage of revenue for the nine months ended September 30, 2020 decreased to 22.6% from 23.4% in the comparable period in 2019 due to leverage gained from our revenue growth and tight management of spend during the pandemic.
Income from continuing operations for the nine months ended September 30, 2020 decreased 5.5% to $37.8 million, or $1.77 per share, from $40.0 million, or $1.65 per share, in the comparable period in 2019.
In March 2020, Kforce entered into a forward-starting interest rate swap agreement with a fixed interest rate of 0.61% (which is added to the applicable margin under our credit facility), resulting in an increase in the notional amount of our interest rate swaps of $35.0 million, for a total of $100.0 million. We executed this swap in order to take advantage of historically low interest rates and reduce liquidity risk at the onset of the COVID-19 economic and health crisis.
The Firm returned $42.0 million of capital to our shareholders with a quarterly dividend of $12.6 million ($0.60 per share) and open market common stock repurchases of $29.4 million during the nine months ended September 30, 2020. In March 2020, the Board approved an increase in our stock repurchase authorization to an aggregate of $100.0 million and we have $84.5 million remaining under current authorizations.
Cash provided by operating activities was $93.9 million during the nine months ended September 30, 2020 compared to $46.5 million for the nine months ended September 30, 2019. Our operating cash flows were positively impacted by certain tax payment deferrals, improved profitability, and solid management of our accounts receivable portfolio.
Cash and cash equivalents, net of long-term debt of $100 million, was $1.3 million as of September 30, 2020.

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RESULTS OF OPERATIONS
Business Overview
Kforce provides professional staffing services and solutions to our clients on both a temporary (“Flex”) and permanent (“Direct Hire”) basis through our Tech and FA segments. We operate through our corporate headquarters in Tampa, Florida and through our various field offices located throughout the United States. As of September 30, 2020, Kforce employed approximately 2,000 associates and we had approximately 13,700 consultants on assignment (of which approximately 5,000 of these consultants were on assignment supporting the COVID-19 Business, which is expected to be of relatively short-term duration). Kforce serves clients across many industries and geographies as well as organizations of all sizes, with a particular focus on Fortune 1000 and other large companies. We believe that our portfolio of service offerings and client portfolio are key contributors to our performance during this pandemic and long-term financial stability.
During 2020, the U.S. and global macro-economic environments have been severely impacted by the COVID-19 economic and health crisis. From an economic standpoint, temporary employment figures and trends have historically been important indicators of staffing demand. These figures and trends have fluctuated significantly during the nine months of 2020 based on data published by the Bureau of Labor Statistics and Staffing Industry Analysts (“SIA”) and substantial uncertainty still remains around the future trends and impact on staffing demand. The penetration rate (the percentage of temporary staffing to total employment) and unemployment rate were 1.75% and 7.9%, respectively, in September 2020, which will likely continue to fluctuate significantly in the near-term as this economic and health crisis evolves. A report published by SIA in September 2020 indicates that the technology temporary staffing industry and finance and accounting temporary staffing industry are estimated to decline by 9% and 17%, respectively, for 2020.
Certain sectors of the U.S. economy have been more acutely impacted by the COVID-19 economic and health crisis, such as the hospitality, transportation, retail, entertainment, health services and manufacturing sectors, though very few sectors appear to be immune. Kforce generates revenue within each of the aforementioned sectors of the U.S. economy, although the composition of our revenue by industry is, by intent, diversified. Our top three industries include financial services, business services and telecommunications.
During the end of the first quarter and through the third quarter, the U.S. economy increasingly suffered the adverse effects of the COVID-19 economic and health crisis. Accordingly, we have and will continue to work closely with our clients to assist them in navigating these turbulent times. In some cases, this has resulted in the reduction or elimination of consultants on previous projects and assignments, reducing bill rates, granting extended payment terms, and/or temporary furloughs for consultants, among other impacts. We also experienced a decrease in our leading indicators, such as job orders for both Flex assignments and Direct Hire placements. However, we believe Kforce has been successful thus far in mitigating the adverse effects due to the concentration of our revenues in technology, which have displayed resiliency during this pandemic, and having a diversified client portfolio serving many industries with no undue concentration in any single client or industry, among other factors. Our client relationships and capability to source and deliver resources at scale has significantly contributed to us securing the COVID-19 Business to assist the U.S. economy during this crisis in areas such as customer service, loan processing and administration. This new business contributed $51.1 million and $86.2 million in FA Flex revenue for the three and nine months ended September 30, 2020. The COVID-19 Business is expected to continue into the fourth quarter, although at lower levels than the third quarter, and these contracts are likely shorter-term and non-recurring in nature. The business climate related to this economic and health crisis, along with political uncertainty, is extremely fluid, and there is significant uncertainty as to the extent and length of the potential impacts.
Despite certain adverse effects to our business due to the abrupt economic disruption, we believe our strategic decisions to (i) focus our offerings in the U.S. domestic technology and professional staffing and solutions market, (ii) limit the concentration of Direct Hire revenue (less than 3% of total revenue), (iii) focus on serving Fortune 1000 clients and (iv) maintain a strong balance sheet has resulted in what we believe to be exceptional performance in 2020 and provides us confidence moving forward. In addition, we believe our investments in recent years to implement new and upgrade existing technologies have increased our operating efficiencies and enabled us to be more responsive to our consultants and clients, especially in this remote environment. We have conducted multiple employee satisfaction surveys during this pandemic and the results indicate that our associates have embraced the ingenuity required to work remotely and have been successful in establishing new routines. Given the positive feedback from our associates during this work remote environment, we are taking the time to implement appropriate health and safety measures in each of our offices including, but not limited to, personal protective equipment, social distancing standards and personal accountability measures. Our guiding principle is to ensure the safety and well-being of our employees, consultants and clients. We are also taking this opportunity to challenge each area of our business given that we believe the working environment for Kforce and our clients, candidates and consultants will be more flexible in the future.
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Operating Results - Three and Nine Months Ended September 30, 2020 and 2019
The following table presents certain items in our Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income as a percentage of revenue:
Three Months EndedNine Months Ended
September 30,September 30,
2020201920202019
Revenue by segment:
Tech71.2 %78.7 %75.0 %78.4 %
FA28.8 21.3 25.0 21.6 
Total Revenue100.0 %100.0 %100.0 %100.0 %
Revenue by type:
Flex97.6 %96.6 %97.7 %96.3 %
Direct Hire2.4 3.4 2.3 3.7 
Total Revenue100.0 %100.0 %100.0 %100.0 %
Gross profit28.4 %29.8 %28.3 %29.4 %
Selling, general and administrative expenses20.8 %23.0 %22.6 %23.4 %
Depreciation and amortization0.4 %0.4 %0.4 %0.5 %
Income from operations7.3 %6.4 %5.4 %5.5 %
Income from continuing operations, before income taxes7.1 %6.2 %5.0 %5.3 %
Income from continuing operations5.1 %4.6 %3.6 %4.0 %
Income from discontinued operations, net of tax— %(0.3)%— %7.6 %
Net income5.1 %4.3 %3.6 %11.5 %

Revenue. The following table presents revenue by type for each segment and the percentage change from the prior period (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2020Increase
(Decrease)
20192020Increase
(Decrease)
2019
Tech
Flex revenue$256,118 (4.2)%$267,304 $770,635 (0.8)%$777,227 
Direct Hire revenue4,133 (12.0)%4,695 12,150 (22.7)%15,720 
Total Tech revenue$260,251 (4.3)%$271,999 $782,785 (1.3)%$792,947 
FA
Flex revenue$100,569 51.6 %$66,348 $248,578 26.3 %$196,760 
Direct Hire revenue4,604 (36.2)%7,211 12,289 (42.7)%21,450 
Total FA revenue$105,173 43.0 %$73,559 $260,867 19.5 %$218,210 
Total Flex revenue$356,687 6.9 %$333,652 $1,019,213 4.6 %$973,987 
Total Direct Hire revenue8,737 (26.6)%11,906 24,439 (34.3)%37,170 
Total Revenue$365,424 5.7 %$345,558 $1,043,652 3.2 %$1,011,157 
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Our quarterly operating results are affected by the number of billing days in a quarter. The following table presents the year-over-year revenue growth rates, on a billing day basis, for the last five quarters:
Year-Over-Year Revenue Growth Rates
(Per Billing Day)
Q3 2020Q2 2020Q1 2020Q4 2019Q3 2019
Billing Days6464646264
Tech Flex(4.2)%(3.0)%3.3 %4.8 %6.5 %
FA Flex51.6 %28.7 %(3.4)%(7.6)%(5.3)%
Total Flex6.9 %3.4 %1.9 %2.1 %3.9 %
Flex Revenue. The key drivers of Flex revenue are the number of consultants on assignment, billable hours, the bill rate per hour and, to a limited extent, the amount of billable expenses incurred by Kforce.
Flex revenue for Tech decreased 4.2% and 0.8% during the three and nine months ended September 30, 2020, respectively, as compared to the same periods in 2019. The decline in the third quarter was primarily driven by assignment ends by clients that were most significantly impacted late in the first quarter and early in the second quarter by the economic and health crisis. In addition, while new assignment starts during the third quarter were below levels experienced in the comparable period in 2019, assignment ends continued to stabilize. Additionally, lower billable hours in our Tech business were partially offset by higher average bill rates, which increased 4.6% on a year-over-year basis in the third quarter of 2020, due to the demand for higher-skilled consultants. In September 2020, SIA projected that temporary technology staffing would experience a decline of 9% for 2020. Due to the level of resiliency this business has displayed during this pandemic and our progress in growing billable consultants since early June 2020, we expect that revenues for 2020 may be down only 1.5% to 2.0% for the full year. This would imply a slight acceleration in the sequential billing day growth from the third quarter in the fourth quarter of 2020. We believe that the current crisis has only strengthened the secular drivers of demand in technology as companies assess their digital transformation efforts and capabilities to conduct business in what may be a more virtual operating environment.
Our FA segment experienced an increase in Flex revenue of 51.6% and 26.3% during the three and nine months ended September 30, 2020, respectively, as compared to the same periods in 2019, primarily driven by the COVID-19 Business, which contributed approximately $51.1 million and $86.2 million in revenue during the three and nine months ended September 30, 2020, respectively. This positively impacted FA Flex revenue growth rates by 77.0% and 43.8% for the three and nine months ended September 30, 2020, respectively. Although these contracts positively impacted FA Flex during the third quarter and are still expected to benefit fourth quarter revenues, levels are expected to be lower than the third quarter. In September 2020, SIA projected that finance and accounting temporary staffing would decline 17% in 2020. As we look to the fourth quarter, FA Flex revenues are expected to decline as compared to the third quarter due to the reduced expectations of COVID-19 Business and partially offset by an acceleration in the sequential billing day growth in our remaining FA Flex business in the fourth quarter of 2020 versus third quarter levels.
Future forecasts and predictions about the demand for temporary staffing and solutions are inherently uncertain due to the unknown impacts of the macro-economic environment in which we are currently operating as a result of the COVID-19 economic and health crisis and political uncertainty, and any forward-looking information could fluctuate materially.
The following table presents the key drivers for the change in Flex revenue by segment over the prior period (in thousands):
Three Months EndedNine Months Ended
September 30, 2020 vs. September 30, 2019September 30, 2020 vs. September 30, 2019
TechFATechFA
Key Drivers - Increase (Decrease)
Volume - hours billed$(20,611)$48,497 $(35,827)$68,123 
Bill rate11,196 (14,142)32,449 (16,042)
Billable expenses(1,771)(134)(3,214)(263)
Total change in Flex revenue$(11,186)$34,221 $(6,592)$51,818 


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The following table presents total Flex hours billed by segment and percentage change over the prior period (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2020Increase
(Decrease)
20192020Increase
(Decrease)
2019
Tech3,207 (7.8)%3,478 9,759 (4.6)%10,234 
FA3,118 73.3 %1,799 7,229 34.7 %5,366 
Total Flex hours billed6,325 19.9 %5,277 16,988 8.9 %15,600 
For the three and nine months ended September 30, 2020, FA Flex hours billed included 1,778 and 2,995 thousand hours, respectively, from the COVID-19 Business.
Direct Hire Revenue. The key drivers of Direct Hire revenue are the number of placements and the associated placement fee. Direct Hire revenue also includes conversion revenue, which may occur when a consultant initially assigned to a client on a temporary basis is later converted to a permanent placement for a fee.
Direct Hire revenue decreased 26.6% and 34.3% during the three and nine months ended September 30, 2020, respectively, as compared to the same periods in 2019, primarily driven by a significant decline in the volume of placements due to the uncertain economic environment. As we look to the fourth quarter, we expect Direct Hire revenue could approximate third quarter levels.
The following table presents the key drivers for the change in Direct Hire revenue by segment over the prior period (in thousands):
Three Months EndedNine Months Ended
September 30, 2020 vs. September 30, 2019September 30, 2020 vs. September 30, 2019
TechFATechFA
Key Drivers - Increase (Decrease)
Volume - number of placements$(710)$(2,650)$(3,980)$(9,281)
Placement fee148 43 410 120 
Total change in Direct Hire revenue$(562)$(2,607)$(3,570)$(9,161)
The following table presents the total number of placements by segment and percentage change over the prior period:
Three Months Ended September 30,Nine Months Ended September 30,
2020Increase
(Decrease)
20192020Increase
(Decrease)
2019
Tech206 (15.2)%243 636 (25.3)%851 
FA316 (36.8)%500 871 (43.3)%1,536 
Total number of placements522 (29.7)%743 1,507 (36.9)%2,387 
The following table presents the average placement fee by segment and percentage change over the prior period:
Three Months Ended September 30,Nine Months Ended September 30,
2020Increase
(Decrease)
20192020Increase
(Decrease)
2019
Tech$20,045 3.7 %$19,328 $19,114 3.5 %$18,469 
FA14,557 1.0 %14,420 $14,104 1.0 %$13,967 
Total average placement fee$16,722 4.4 %$16,024 $16,217 4.1 %$15,572 

Gross Profit. Gross profit is calculated by deducting direct costs (primarily consultant compensation, payroll taxes, payroll-related insurance and certain fringe benefits, as well as independent contractor costs) from total revenue. There are no consultant payroll costs associated with Direct Hire placements, thus all Direct Hire revenue increases gross profit by the full amount of the placement fee.

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The following table presents the gross profit percentage (gross profit as a percentage of total revenue) by segment and percentage change over the prior period:
Three Months Ended September 30,Nine Months Ended September 30,
2020Increase
(Decrease)
20192020Increase
(Decrease)
2019
Tech27.7 %(1.4)%28.1 %27.7 %— %27.7 %
FA30.3 %(15.6)%35.9 %30.3 %(14.9)%35.6 %
Total gross profit percentage28.4 %(4.7)%29.8 %28.3 %(3.7)%29.4 %
The change in total gross profit percentage for the nine months ended September 30, 2020, as compared to the same period in 2019, is primarily driven by the decrease in the mix of Direct Hire revenue as well as lower Flex gross profit margins on the COVID-19 Business.
Flex gross profit percentage (Flex gross profit as a percentage of Flex revenue) provides management with helpful insight into the other drivers of total gross profit percentage driven by our Flex business such as changes in the spread between the consultants’ bill rate and pay rate, changes in payroll tax rates or benefits costs, as well as the impact of billable expenses, which provide no profit margin.
The following table presents the Flex gross profit percentage by segment and percentage change over the prior period:
Three Months Ended September 30,Nine Months Ended September 30,
2020Increase
(Decrease)
20192020Increase
(Decrease)
2019
Tech26.5 %(1.1)%26.8 %26.5 %1.1 %26.2 %
FA27.2 %(5.9)%28.9 %26.9 %(5.6)%28.5 %
Total Flex gross profit percentage26.7 %(1.8)%27.2 %26.6 %(0.4)%26.7 %
Overall, our Flex gross profit percentage decreased slightly for the three and nine months ended September 30, 2020 as compared to 2019, although there were notable fluctuations within our segments.
Tech Flex gross profit margin decreased 30 basis points for the three months ended September 30, 2020 as compared to the same period in 2019, which was impacted by a decline in the spread between consultant bill and pay rates, partially offset by the impact of a reduction in the amount of billable expenses. Tech Flex gross profit margin increased 30 basis points for the nine months ended September 30, 2020 as compared to the same period in 2019, primarily due to the impact of a reduction in the amount of billable expenses.
FA Flex gross profit margin decreased 170 basis points and 160 basis points for the three and nine months ended September 30, 2020, respectively, as compared to the same periods in 2019, primarily due to compression in bill and pay spreads. The decrease was impacted by the COVID-19 Business, which contributed a lower gross profit margin than the rest of the FA portfolio. For the three and nine months ended September 30, 2020, the estimated Flex gross profit margin for the COVID-19 Business was 25.1%, and 24.9%, respectively, which is roughly 420 and 360 basis points, respectively, lower than the remaining FA Flex business.
We expect that the positive margin impact of lower billable expenses will continue in the near-term as our clients continue to limit travel for our consultants, but may begin to change if our clients increase their travel requirements. Additionally, our expectation is that the spread between consultant bill and pay rates may be under some pressure in the near-term due to the current economic and health crisis and political uncertainty. Our FA Flex gross profit percentage is expected to be adversely affected, on a year-over-year basis, due to the COVID-19 Business as described above, for the duration of these contracts.

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The following table presents the key drivers for the change in Flex gross profit by segment over the prior period (in thousands):
Three Months EndedNine Months Ended
September 30, 2020 vs. September 30, 2019September 30, 2020 vs. September 30, 2019
TechFATechFA
Key Drivers - Increase (Decrease)
Revenue impact$(3,003)$9,885 $(1,729)$14,783 
Profitability impact(911)(1,735)2,474 (4,047)
Total change in Flex gross profit$(3,914)$8,150 $745 $10,736 
SG&A Expenses. Total compensation, commissions, payroll taxes and benefit costs as a percentage of SG&A represented 83.3% and 82.1% for the three and nine months ended September 30, 2020, respectively, as compared to 83.2% and 83.3% for the comparable periods in 2019, respectively. Commissions and other bonus incentives for our revenue-generating talent are variable costs driven primarily by revenue and gross profit levels. Therefore, as gross profit levels change, these expenses would also generally be anticipated to change, but remain relatively consistent as a percentage of revenue.
The following table presents components of SG&A as a percentage of revenue (in thousands):
2020% of Revenue2019% of Revenue
Three Months Ended September 30,
Compensation, commissions, payroll taxes and benefits costs$63,162 17.3 %$65,875 19.1 %
Other (1)12,690 3.5 %13,348 3.9 %
Total SG&A$75,852 20.8 %$79,223 23.0 %
Nine Months Ended September 30,
Compensation, commissions, payroll taxes and benefits costs$193,534 18.5 %$197,432 19.5 %
Other (1)42,080 4.1 %39,621 3.9 %
Total SG&A$235,614 22.6 %$237,053 23.4 %
(1) Includes credit loss expense, lease expense, professional fees, travel, telephone, computer and certain other expenses.
SG&A as a percentage of revenue decreased 220 and 80 basis points for the three and nine months ended September 30, 2020 as compared to the same periods in 2019. The decrease is primarily related to leverage from our revenue growth, continued improvements in associate productivity, reductions in certain areas such as travel and office related expenses given the impact of the pandemic and overall tight management of spend. We are prioritizing the retention of our most productive people and will continue to monitor the business environment and our operating trends and manage our performer headcount accordingly. For the nine months ended September 30, 2020, SG&A was negatively impacted by an increase in credit loss expense due to a higher estimated risk of default within our accounts receivable portfolio resulting from the current economic and health crisis, as well as approximately $1.9 million in operating lease and other expenses related to the streamlining of our field offices. During the nine months ended September 30, 2019, SG&A was adversely affected by approximately $2.0 million of expense due to actions taken as a result of the GS divestiture.
The Firm continues to focus on improving the productivity of our associates and expects to continue exercising solid expense discipline, especially in light of the potential adverse impacts that could occur as a result of the macro-economic uncertainties related to the current economic and health crisis.
Depreciation and Amortization. The following table presents depreciation and amortization expense and percentage change over the prior period by major category (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2020Increase
(Decrease)
20192020Increase
(Decrease)
2019
Fixed asset depreciation (includes finance leases)$957 (19.7)%$1,192 $3,265 (12.4)%$3,726 
Capitalized software amortization351 49.4 %235 816 (8.6)%893 
Total Depreciation and amortization$1,308 (8.3)%$1,427 $4,081 (11.6)%$4,619 
Other Expense, Net. Other expense, net for the three and nine months ended September 30, 2020 was $0.9 million and $3.7 million, respectively. Other expense, net for the three and nine months ended September 30, 2019 was $0.9 million and $2.2 million, respectively. Other expense, net includes interest expense related to outstanding borrowings under our credit facility, which is partially offset by the interest income on cash held in government money market funds.
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During the three and nine months ended September 30, 2020, Other expense, net also includes our proportionate share of the loss from WorkLLama, our equity method investment, of $0.1 million and $1.2 million, respectively. Although the impact of the COVID-19 economic and health crisis remains highly uncertain, it could have a material adverse impact on the fair value of our equity method investment in WorkLLama; if the fair value falls below the book value of the equity method investment, we would be required to evaluate whether an other-than-temporary impairment has occurred.
Income Tax Expense. Income tax expense as a percentage of income from continuing operations, before income taxes (our “effective tax rate” from continuing operations) for the nine months ended September 30, 2020 and 2019 was 27.8% and 24.8%, respectively. The increase was primarily driven by certain tax provision true-ups recorded during 2020.
Discontinued Operations, Net of Tax. During 2019, we sold the GS segment and reported it as discontinued operations in the consolidated statements of operations for all periods presented. Refer to Note B - “Discontinued Operations” to the Notes to the Unaudited Condensed Consolidated Financial Statements for a more detailed discussion.
Non-GAAP Financial Measures
Free Cash Flow. “Free Cash Flow,” a non-GAAP financial measure, is defined by Kforce as net cash provided by operating activities determined in accordance with GAAP, less capital expenditures. Management believes this provides an additional way of viewing our liquidity that, when viewed with our GAAP results, provides a more complete understanding of factors and trends affecting our cash flows and is useful information to investors as it provides a measure of the amount of cash generated from the business that can be used for strategic opportunities including investing in our business, making acquisitions, repurchasing common stock or paying dividends. Free Cash Flow is limited, however, because it does not represent the residual cash flow available for discretionary expenditures. Therefore, we believe it is important to view Free Cash Flow as a complement to (but not a replacement of) our Unaudited Condensed Consolidated Statements of Cash Flows. For the nine months ended September 30, 2019, Free Cash Flows includes results from discontinued operations.
The following table presents Free Cash Flow (in thousands):
Nine Months Ended September 30,
20202019
Net cash provided by operating activities$93,871 $46,510 
Capital expenditures(5,296)(7,728)
Free cash flow88,575 38,782 
Change in debt35,000 (6,800)
Repurchases of common stock(29,623)(91,947)
Cash dividends(12,619)(12,726)
Equity method investment(2,500)(7,500)
Net proceeds from the sale of assets held for sale— 123,254 
Other2,609 (1,855)
Change in cash and cash equivalents$81,442 $41,208 
Adjusted EBITDA. “Adjusted EBITDA”, a non-GAAP financial measure, is defined by Kforce as net income before income from discontinued operations, net of tax, depreciation and amortization, stock-based compensation expense, interest expense, net, income tax expense and loss from equity method investment. Adjusted EBITDA should not be considered a measure of financial performance under GAAP. Items excluded from Adjusted EBITDA are significant components in understanding and assessing our past and future financial performance, and this presentation should not be construed as an inference by us that our future results will be unaffected by those items excluded from Adjusted EBITDA. Adjusted EBITDA is a key measure used by management to assess our operations including our ability to generate cash flows and our ability to repay our debt obligations and management believes it provides a good metric of our core profitability in comparing our performance to our competitors, as well as our performance over different time periods. Consequently, management believes it is useful information to investors. The measure should not be considered in isolation or as an alternative to net income, cash flows or other financial statement information presented in the consolidated financial statements as indicators of financial performance or liquidity. The measure is not determined in accordance with GAAP and is thus susceptible to varying calculations. Also, Adjusted EBITDA, as presented, may not be comparable to similarly titled measures of other companies.
In addition, although we excluded amortization of stock-based compensation expense because it is a non-cash expense, we expect to continue to incur stock-based compensation in the future and the associated stock issued may result in an increase in our outstanding shares of stock, which may result in the dilution of our shareholder ownership interest. We suggest that you evaluate these items and the potential risks of excluding such items when analyzing our financial position.
The following table presents a reconciliation of Adjusted EBITDA to net income (in thousands):
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20202019
Three Months Ended September 30,
Net income$18,763 $14,940 
Income from discontinued operations, net of tax— (967)
Income from continuing operations18,763 15,907 
Depreciation and amortization1,308 1,427 
Stock-based compensation expense2,908 2,419 
Interest expense, net849 504 
Income tax expense7,017 5,374 
Loss from equity method investment103 359 
Adjusted EBITDA$30,948 $25,990 
Nine Months Ended September 30,
Net income$37,754 $116,654 
Income from discontinued operations, net of tax— 76,697 
Income from continuing operations37,754 39,957 
Depreciation and amortization4,081 4,619 
Stock-based compensation expense8,707 7,382 
Interest expense, net2,533 1,837 
Income tax expense14,568 13,178 
Loss from equity method investment1,237 359 
Adjusted EBITDA$68,880 $67,332 

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LIQUIDITY AND CAPITAL RESOURCES
To meet our capital and liquidity requirements, we primarily rely on our operating cash flow as well as borrowings under our credit facility. At September 30, 2020 and December 31, 2019, we had $101.3 million and $19.8 million in cash and cash equivalents, respectively, which consisted primarily of government money market funds. At September 30, 2020 and December 31, 2019, we had $100.0 million and $65.0 million outstanding under our credit facility, respectively. The amounts outstanding under our credit facility were hedged by interest rate swaps, as discussed below.
We believe we were in a position of financial strength before the onset of the economic and health crisis and expect to maintain this strength due to our strong balance sheet, healthy operating cash flows, low capital requirements and $300.0 million credit facility. Although we could experience declines in our revenue and, accordingly, in our profitability over the near term, we believe our working capital, excluding cash, of roughly $110.0 million as of September 30, 2020, provides a reliable source of liquidity. Based on our continued future liquidity assessments (using assumptions that we believe are sufficiently conservative), we continue to believe we are in a position of financial strength and we expect to continue to generate positive cash flows while investing in our business and maintaining our quarterly cash dividend. As the crisis evolves, we will continue to take any actions necessary to improve our liquidity and further fortify our cash position.
The CARES Act includes provisions for, among other things, deferment of the employer portion of social security tax payments, employee retention credits and technical amendments related to depreciation, which allows for retroactive 100% bonus depreciation on qualified improvement property. We benefited from the deferral of social security tax payments, as described below, and expect to continue to benefit from the deferral of social security tax payments for the remainder of 2020. We also benefited from certain employee retention credits during the third quarter. We are in the process of assessing our benefit from the retroactive bonus depreciation and potential further employee retention credits as well as other impacts of the CARES Act on our business.
Cash Flows
We are principally focused on achieving an appropriate balance of cash flow across several areas of opportunity such as: generating positive cash flow from operating activities; returning capital to our shareholders through our quarterly dividends and common stock repurchase program; maintaining appropriate leverage under our credit facility; investing in our infrastructure to allow sustainable growth via capital expenditures; selectively pursuing acquisition opportunities and maintaining sufficient liquidity for operations.
In 2019, we sold the GS segment, which has been reflected as discontinued operations. For the nine months ended September 30, 2019, our Unaudited Condensed Consolidated Statements of Cash Flows are presented on a combined basis (continuing operations and discontinued operations) and cash provided by operating activities and cash provided by investing activities for discontinued operations were $5.1 million and $118.5 million, respectively.
Cash provided by operating activities was $93.9 million during the nine months ended September 30, 2020, as compared to $46.5 million during the nine months ended September 30, 2019. Our largest source of operating cash flows is the collection of trade receivables, and our largest use of operating cash flows is the payment of our associate and consultant compensation. The increase was primarily driven by the deferral of certain tax payments, including $25.4 million related to the employer portion of social security taxes, which will be paid in 2021 and 2022 as prescribed by the CARES Act, continued positive performance of our accounts receivable portfolio and profitable revenue growth.
Cash used in investing activities was $4.2 million during the nine months ended September 30, 2020, as compared to cash provided by investing activities of $108.0 million during the nine months ended September 30, 2019, which includes capital expenditures. Cash flows from investing activities for the nine months ended September 30, 2020 includes the receipt of proceeds from the sale of assets held within the Rabbi Trust, as well as payments for capital invested in WorkLLama. Cash flows from investing activities during the nine months ended September 30, 2019 includes the net proceeds from the sale of assets held for sale, as well as capital invested in WorkLLama. We expect to continue selectively investing in our infrastructure, primarily focusing on implementing new and upgrading existing technologies that will provide the most benefit.
Cash used in financing activities was $8.2 million during the nine months ended September 30, 2020, as compared to $113.3 million during the nine months ended September 30, 2019. This was primarily driven by the $35.0 million draw down on our credit facility during the nine months ended September 30, 2020, partially offset by a decrease in cash used for repurchases of common stock. During the second quarter, we elected to pause our repurchase activity, and we will continue to reassess our share repurchase plan as the economic and health crisis evolves.
The following table presents the cash flow impact of the common stock repurchase activity (in thousands):
Nine Months Ended September 30,
20202019
Open market repurchases$29,386 $90,808 
Repurchase of shares related to tax withholding requirements for vesting of restricted stock237 1,139 
Total cash flow impact of common stock repurchases$29,623 $91,947 
Cash paid in current period for settlement of prior year repurchases$— $556 
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During the nine months ended September 30, 2020 and 2019, Kforce declared and paid quarterly dividends of $12.6 million ($0.60 per share) and $12.7 million ($0.54 per share), respectively. The declaration, payment and amount of future dividends are discretionary and will be subject to determination by our Board each quarter following its review of, among other things, the Firm’s current and expected financial performance as well as the ability to pay dividends under applicable law.
We believe that existing cash and cash equivalents, cash flow from operations and available borrowings under our credit facility will be adequate to meet the capital expenditure and working capital requirements of our operations for at least the next 12 months. However, a material deterioration in the economic environment or market conditions, among other things, could adversely affect operating results and liquidity, as well as the ability of our lenders to fund borrowings. Actual results could also differ materially from these indicated as a result of a number of factors, including the use of currently available resources for capital expenditures, investments, additional common stock repurchases or dividends.
Credit Facility
On May 25, 2017, the Firm entered into a credit agreement with Wells Fargo Bank, National Association, as administrative agent, Wells Fargo Securities, LLC, as lead arranger and bookrunner, Bank of America, N.A., as syndication agent, Regions Bank and BMO Harris Bank, N.A., as co-documentation agents, and the lenders referred to therein (the “Credit Facility”). The maturity date of the Credit Facility is May 25, 2022. Borrowings under the Credit Facility are secured by substantially all of the tangible and intangible assets of the Firm, excluding the Firm’s corporate headquarters and certain other designated collateral. As of September 30, 2020, $100.0 million was outstanding and $198.5 million was available on our credit facility, subject to certain covenants, and as of December 31, 2019, $65.0 million was outstanding. As of September 30, 2020, we are in compliance with our credit facility covenants as described in the 2019 Annual Report on Form 10-K and currently expect that we will be able to maintain compliance with these covenants. However, we cannot predict the impact from the COVID-19 pandemic, which could have a material adverse effect on our results of operations that could result in an event of default.
Kforce has two forward-starting interest rate swap agreements, which have been designated as cash flow hedges, to mitigate the risk of rising interest rates. Refer to Note K - “Derivative Instruments and Hedging Activity” in the Notes to Unaudited Condensed Consolidated Financial Statements, included in this report, for a complete discussion of our interest rate swaps. At September 30, 2020 and December 31, 2019, the fair value of our interest rate swaps were a liability of $2.2 million and $0.2 million, respectively.
Stock Repurchases
In March 2020, the Board approved an increase in our stock repurchase authorization to an aggregate total of $100.0 million. During the nine months ended September 30, 2020, Kforce repurchased approximately 1.0 million shares of common stock on the open market at a total cost of approximately $29.4 million and $84.5 million remained available for further repurchases under the Board-authorized common stock repurchase program at September 30, 2020. During the second quarter, we elected to pause our repurchase activity, and we will continue to reassess our share repurchase plan as the economic and health crisis evolves.
Off-Balance Sheet Arrangements
There have been no material changes during the period covered by this Quarterly Report on Form 10-Q to our off-balance sheet arrangements previously disclosed in Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” included in our 2019 Annual Report on Form 10-K.
Contractual Obligations and Commitments
Other than the changes described elsewhere in this Quarterly Report, there have been no material changes during the period covered by this report on Form 10-Q to our contractual obligations previously disclosed in Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” included in our 2019 Annual Report on Form 10-K.
CRITICAL ACCOUNTING ESTIMATES
Our unaudited condensed consolidated financial statements are prepared in accordance with GAAP. In connection with the preparation of our unaudited condensed consolidated financial statements, we are required to make assumptions and estimates about future events, and apply judgments that affect the reported amount of assets, liabilities, revenues, expenses and the related disclosures. We base our assumptions, estimates and judgments on historical experience, current trends and other factors that management believes to be relevant at the time our unaudited condensed consolidated financial statements are prepared. On a regular basis, management reviews the accounting policies, estimates, assumptions and judgments to ensure that our unaudited condensed consolidated financial statements are presented fairly and in accordance with GAAP.
Due to the COVID-19 economic and health crisis, there has been uncertainty and disruption in the U.S. and global macro-economic environments, which could impact the inputs and assumptions for our critical accounting estimates. We are not currently aware of any specific event or circumstance that would require updates to our estimates or judgments or require us to revise the carrying value of any assets or liabilities. However, actual results could differ from our assumptions and estimates and such differences could be material. Refer to Note 1 – “Summary of Significant Accounting Policies” in the Notes to Consolidated Financial Statements and “Management’s Discussion and Analysis of Financial Condition and Results of Operations – Critical Accounting Estimates” in our 2019 Annual Report on Form 10-K for a more detailed discussion of our significant accounting policies and critical accounting estimates.

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Goodwill and Equity Method Investment Impairment
For our goodwill and equity method investment fair value estimates, the valuation methodologies employed are sensitive to critical estimates, which could be impacted by the COVID-19 economic and health crisis, including forecasted operating results and long-term growth rates, expectations for future economic cycles and market multiples. At this time, the impact of the crisis on our forecasts is uncertain and increases the subjectivity that will be involved in evaluating our goodwill and equity method investment for potential impairment going forward.
Allowance for Credit Losses
The allowance for credit losses on trade receivables is determined based on a number of factors such as recent and historical write-off and delinquency trends, a specific analysis of significant receivable balances that are past due, the concentration of trade receivables among clients and the current state of the U.S. economy. As part of our analysis, we apply credit loss rates to outstanding receivables by aging category. For certain clients, we perform a quarterly credit review, which considers the client’s credit rating and financial position as well as our total credit loss exposure. Trade receivables are written off after all reasonable collection efforts have been exhausted. Recoveries of trade receivables previously written off are recorded when received.
Due to the ongoing COVID-19 economic and health crisis, we analyzed receivables concentrated within specific industries considered to be most significantly impacted, reviewed specific clients with credit ratings that were in a higher risk category and applied higher credit loss rates in order to estimate our potential credit loss exposure. At this time, the impact of the crisis on these estimates is uncertain and increases the subjectivity of our allowance for credit losses.

NEW ACCOUNTING STANDARDS
Refer to Note A - “Summary of Significant Accounting Policies” in the Notes to Unaudited Condensed Consolidated Financial Statements, included in Item 1. Financial Statements of this report for a discussion of new accounting standards.
ITEM 3.    QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.
Unless otherwise noted below, there have been no material changes to quantitative and qualitative disclosures about market risk included in Part II, Item 7A, “Quantitative and Qualitative Disclosures About Market Risk” in our 2019 Annual Report on Form 10-K.
On March 12, 2020, Kforce entered into an additional forward-starting interest rate swap agreement with Wells Fargo Bank, N.A., which was effective on March 17, 2020 and matures on May 30, 2025. This swap has a fixed interest rate of 0.61% and a notional amount of $75.0 million at September 30, 2020, which increases to $100.0 million in May 2022, and subsequently decreases to $75.0 million and $40.0 million in May 2023 and May 2024, respectively.
ITEM 4.    CONTROLS AND PROCEDURES.
Evaluation of Disclosure Controls and Procedures
As of September 30, 2020, we carried out an evaluation required by Rules 13a-15 and 15d-15 under the Exchange Act (the “Evaluation”) under the supervision and with the participation of our CEO and CFO, of the effectiveness of our disclosure controls and procedures as defined in Rules 13a-15 and 15d-15 under the Exchange Act (“Disclosure Controls”). Based on the Evaluation, our CEO and CFO concluded that the design and operation of our Disclosure Controls were effective to ensure that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is: (1) recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms; and (2) accumulated and communicated to management, including the principal executive officer and the principal financial officer, as appropriate to allow timely decisions regarding disclosure.
Changes in Internal Control over Financial Reporting
Management has evaluated, with the participation of our CEO and CFO, whether any changes in our internal control over financial reporting that occurred during our last fiscal quarter have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. Based on the evaluation we conducted, management has concluded that no such changes have occurred.
Inherent Limitations of Internal Control Over Financial Reporting
Because of the inherent limitations of internal control over financial reporting, including the possibility of collusion or improper management override of controls, material misstatements due to error or fraud may not be prevented or detected on a timely basis. Also, projections of any evaluation of the effectiveness of the internal control over financial reporting to future periods are subject to the risk that the controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
CEO and CFO Certifications
Exhibits 31.1 and 31.2 are the Certifications of the CEO and the CFO, respectively. The Certifications are required in accordance with Section 302 of the Sarbanes-Oxley Act of 2002 (the “Section 302 Certifications”). This Item of this report, which you are currently reading, is the information concerning the Evaluation referred to in the Section 302 Certifications and this information should be read in conjunction with the Section 302 Certifications for a more complete understanding of the topics presented.
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PART II - OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS.
We are involved in legal proceedings, claims and administrative matters that arise in the ordinary course of business. For further information regarding legal proceedings, refer to Note M - "Commitments and Contingencies" in the Notes to Unaudited Condensed Consolidated Financial Statements in the section entitled "Litigation and Loss Contingencies," included in Item 1. Financial Statements of this report. While the ultimate outcome of these legal proceedings cannot be determined, we currently do not expect that these matters, individually or in the aggregate, will have a material effect on our financial position.

ITEM 1A. RISK FACTORS.
Unless otherwise noted below, there have been no material changes in the risk factors previously disclosed in our 2019 Annual Report on Form 10-K, as supplemented by the risk factor disclosed in our Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2020.

ITEM 2.    UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS.
Purchases of Equity Securities by the Issuer
In March 2020, the Board approved an increase in our stock repurchase authorization to an aggregate total of $100.0 million. Purchases of common stock under the Plan are subject to certain price, market, volume and timing constraints specified in the plan. The following table presents information with respect to our repurchases of Kforce common stock during the three months ended September 30, 2020:
PeriodTotal Number of
Shares Purchased
(1)
Average Price Paid
per Share
Total Number of Shares
Purchased as Part of
Publicly Announced
Plans or Programs
Approximate Dollar Value 
of Shares that May Yet Be
Purchased Under the
Plans or Programs
July 1, 2020 to July 31, 2020— $— — $84,540,188 
August 1, 2020 to August 31, 2020801 $37.16 — $84,540,188 
September 1, 2020 to September 30, 2020— $— — $84,540,188 
Total801 $37.16 — $84,540,188 
(1) Includes 801 shares received upon vesting of restricted stock to satisfy tax withholding requirements for the period August 1, 2020 to August 31, 2020.
ITEM 3.    DEFAULTS UPON SENIOR SECURITIES.
None.
ITEM 4. MINE SAFETY DISCLOSURES.
None.
ITEM 5. OTHER INFORMATION.
None.
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ITEM 6.    EXHIBITS.
Exhibit NumberDescription
3.1Amended and Restated Articles of Incorporation, incorporated by reference to the Registrant’s Registration Statement on Form S-1 (File No. 33-91738) filed with the SEC on April 28, 1995.
Articles of Amendment to Articles of Incorporation, incorporated by reference to the Registrant’s Registration Statement on Form S-4/A (File No. 333-111566) filed with the SEC on February 9, 2004, as amended.
Articles of Amendment to Articles of Incorporation, incorporated by reference to the Registrant’s Registration Statement on Form S-4/A (File No. 333-111566) filed with the SEC on February 9, 2004, as amended.
Articles of Amendment to Articles of Incorporation, incorporated by reference to the Registrant’s Registration Statement on Form S-4/A (File No. 333-111566) filed with the SEC on February 9, 2004, as amended.
Articles of Amendment to Articles of Incorporation, incorporated by reference to the Registrant’s Current Report on Form 8-K (File No. 000-26058) filed with the SEC on May 17, 2000.
Articles of Amendment to Articles of Incorporation, incorporated by reference to the Registrant’s Annual Report on Form 10-K (File No. 000-26058) filed with the SEC on March 29, 2002.
Amended & Restated Bylaws, incorporated by reference to the Registrant’s Current Report on Form 8-K (File No. 000-26058) filed with the SEC on April 29, 2013.
Certification by the Chief Executive Officer of Kforce Inc. pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
Certification by the Chief Financial Officer of Kforce Inc. pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
Certification by the Chief Executive Officer of Kforce Inc. pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
Certification by the Chief Financial Officer of Kforce Inc. pursuant to 18 U.S.C. Section 2350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.1The following material from this Quarterly Report on Form 10-Q of Kforce Inc. for the period ended June 30, 2020, formatted in XBRL Part I, Item 1 of this Form 10-Q formatted in XBRL (Extensible Business Reporting Language): (i) Unaudited Condensed Consolidated Statements of Operations and Comprehensive Income; (ii) Unaudited Condensed Consolidated Balance Sheets; (iii) Unaudited Condensed Consolidated Statement of Changes in Stockholders’ Equity; (iv) Unaudited Condensed Consolidated Statements of Cash Flows; and (v) related notes to these financial statements.
104Cover Page Interactive Data File - the cover page interactive data file does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.

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Table of Contents

SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. 
KFORCE INC.
Date:November 4, 2020By:
/s/ DAVID M. KELLY
David M. Kelly
Executive Vice President, Chief Financial Officer
(Principal Financial Officer)
Date:November 4, 2020By:/s/ JEFFREY B. HACKMAN
Jeffrey B. Hackman
Senior Vice President, Finance and Accounting
(Principal Accounting Officer)

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