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NELNET INC - Quarter Report: 2023 March (Form 10-Q)




UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 2023 
or    
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from  to . 
Commission File Number: 001-31924
Nelnet_Logo_color.jpg
NELNET, INC.
(Exact name of registrant as specified in its charter)
Nebraska
84-0748903
(State or other jurisdiction of incorporation or organization)
(I.R.S. Employer Identification No.)
121 South 13th Street, Suite 100
Lincoln,Nebraska68508
(Address of principal executive offices)
(Zip Code)
(402) 458-2370
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Class A Common Stock, Par Value $0.01 per ShareNNINew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.                       Yes No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).                             Yes No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer                                                      Accelerated filer
Non-accelerated filer                     Smaller reporting company
        Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes  No
As of April 30, 2023, there were 26,620,622 and 10,668,460 shares of Class A Common Stock and Class B Common Stock, par value $0.01 per share, outstanding, respectively (excluding a total of 11,305,731 shares of Class A Common Stock held by wholly owned subsidiaries).





NELNET, INC.
FORM 10-Q
INDEX
March 31, 2023

 
 Item 1.
 Item 2.
 Item 3.
 Item 4.
    
 
Item 1.
 Item 1A.
 Item 2.
 Item 6.
    
 







PART I. FINANCIAL INFORMATION

ITEM 1.  FINANCIAL STATEMENTS
NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(Dollars in thousands, except share data)
(unaudited)
 
As of
As of
 March 31, 2023December 31, 2022
Assets:  
Loans and accrued interest receivable (net of allowance for loan losses of $134,704 and
   $131,827, respectively)
$14,561,108 15,243,889 
Cash and cash equivalents:  
Cash and cash equivalents - not held at a related party26,539 24,584 
Cash and cash equivalents - held at a related party161,035 93,562 
Total cash and cash equivalents187,574 118,146 
Investments and notes receivable1,987,570 2,111,917 
Restricted cash576,267 945,159 
Restricted cash - due to customers134,202 294,311 
Accounts receivable (net of allowance for doubtful accounts of $3,841 and $3,079, respectively)
151,172 194,851 
Goodwill176,902 176,902 
Intangible assets, net60,788 63,501 
Property and equipment, net132,628 122,526 
Other assets114,398 102,842 
Total assets$18,082,609 19,374,044 
Liabilities:  
Bonds and notes payable$13,438,416 14,637,195 
Accrued interest payable34,374 36,049 
Bank deposits675,767 691,322 
Other liabilities430,099 461,259 
Due to customers280,624 348,317 
Total liabilities14,859,280 16,174,142 
Commitments and contingencies
Equity:
Nelnet, Inc. shareholders' equity:  
Preferred stock, $0.01 par value. Authorized 50,000,000 shares; no shares issued or outstanding
— — 
Common stock:
Class A, $0.01 par value. Authorized 600,000,000 shares; issued and outstanding 26,623,662
     shares and 26,461,651 shares, respectively
266 265 
Class B, convertible, $0.01 par value. Authorized 60,000,000 shares; issued and outstanding
     10,668,460 shares
107 107 
Additional paid-in capital4,639 1,109 
Retained earnings3,251,677 3,234,844 
Accumulated other comprehensive loss, net(27,006)(37,366)
Total Nelnet, Inc. shareholders' equity3,229,683 3,198,959 
Noncontrolling interests(6,354)943 
Total equity3,223,329 3,199,902 
Total liabilities and equity$18,082,609 19,374,044 
Supplemental information - assets and liabilities of consolidated education and other lending
     variable interest entities:
Loans and accrued interest receivable$13,911,681 14,585,491 
Restricted cash540,675 867,961 
Bonds and notes payable(13,222,429)(14,233,586)
Accrued interest payable and other liabilities(140,221)(145,309)
Net assets of consolidated education and other lending variable interest entities$1,089,706 1,074,557 
See accompanying notes to consolidated financial statements.
2



NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME
(Dollars in thousands, except share data)
(unaudited)
 Three months ended
 March 31,
 20232022
Interest income:  
Loan interest$225,243 111,377 
Investment interest40,725 13,819 
Total interest income265,968 125,196 
Interest expense on bonds and notes payable and bank deposits199,449 48,079 
Net interest income66,519 77,117 
Less provision (negative provision) for loan losses34,275 (435)
Net interest income after provision for loan losses32,244 77,552 
Other income (expense): 
Loan servicing and systems revenue139,227 136,368 
Education technology, services, and payment processing revenue133,603 112,286 
Solar construction revenue8,651 — 
Other, net(14,071)9,877 
Gain on sale of loans, net11,812 2,989 
Derivative market value adjustments and derivative settlements, net(14,074)142,925 
Total other income (expense)265,148 404,445 
Cost of services:
Cost to provide education technology, services, and payment processing services47,704 35,545 
Cost to provide solar construction services8,299 — 
Total cost of services56,003 35,545 
Operating expenses:  
Salaries and benefits152,710 149,414 
Depreciation and amortization16,627 16,956 
Other expenses40,785 39,499 
Total operating expenses210,122 205,869 
Income before income taxes31,267 240,583 
Income tax expense8,250 55,697 
Net income23,017 184,886 
Net loss attributable to noncontrolling interests3,470 1,761 
Net income attributable to Nelnet, Inc.$26,487 186,647 
Earnings per common share:
Net income attributable to Nelnet, Inc. shareholders - basic and diluted
$0.71 4.91 
Weighted average common shares outstanding - basic and diluted
37,344,604 38,041,834 
    
See accompanying notes to consolidated financial statements.
3



NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Dollars in thousands)
(unaudited)
Three months ended March 31,
20232022
Net income$23,017 184,886 
Other comprehensive income (loss):
Net changes related to foreign currency translation adjustments$(3)
Net changes related to available-for-sale debt securities:
Unrealized holding gains (losses) arising during period, net8,651 (16,698)
Reclassification of losses (gains) recognized in net income, net4,982 (2,793)
Income tax effect(3,272)10,361 4,678 (14,813)
Net changes related to equity method investee's other comprehensive income:
Gain on cash flow hedges— 
Income tax effect— — — 
Other comprehensive income (loss)10,360 (14,804)
Comprehensive income33,377 170,082 
Comprehensive loss attributable to noncontrolling interests3,470 1,761 
Comprehensive income attributable to Nelnet, Inc.$36,847 171,843 

See accompanying notes to consolidated financial statements.
4



NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(Dollars in thousands, except share data)
(unaudited)
 
Nelnet, Inc. Shareholders
 Preferred stock sharesCommon stock sharesPreferred stockClass A common stockClass B common stockAdditional paid-in capital Retained earningsAccumulated other comprehensive lossNoncontrolling interestsTotal equity
 Class AClass B
Balance as of December 31, 2021— 27,239,654 10,676,642 $— 272 107 1,000 2,940,523 9,304 1,632 2,952,838 
Issuance of noncontrolling interests— — — — — — — — — 2,004 2,004 
Net income (loss)— — — — — — — 186,647 — (1,761)184,886 
Other comprehensive loss— — — — — — — — (14,804)— (14,804)
Distribution to noncontrolling interests— — — — — — — — — (5,125)(5,125)
Cash dividends on Class A and Class B common stock - $0.24 per share
— — — — — — — (9,063)— — (9,063)
Issuance of common stock, net of forfeitures— 289,919 — — — 4,382 — — — 4,385 
Compensation expense for stock based awards— — — — — — 2,841 — — — 2,841 
Repurchase of common stock— (380,053)— — (3)— (7,015)(25,881)— — (32,899)
Conversion of common stock— 1,750 (1,750)— — — — — — — — 
Balance as of March 31, 2022— 27,151,270 10,674,892 $— 272 107 1,208 3,092,226 (5,500)(3,250)3,085,063 
Balance as of December 31, 2022— 26,461,651 10,668,460 $— 265 107 1,109 3,234,844 (37,366)943 3,199,902 
Issuance of noncontrolling interests— — — — — — — — — 1,201 1,201 
Net income (loss)— — — — — — — 26,487 — (3,470)23,017 
Other comprehensive income— — — — — — — — 10,360 — 10,360 
Distribution to noncontrolling interests— — — — — — — — — (5,028)(5,028)
Cash dividends on Class A and Class B common stock - $0.26 per share
— — — — — — — (9,654)— — (9,654)
Issuance of common stock, net of forfeitures— 198,524 — — — 3,063 — — — 3,064 
Compensation expense for stock based awards— — — — — — 3,769 — — — 3,769 
Repurchase of common stock— (36,513)— — — — (3,302)— — — (3,302)
Balance as of March 31, 2023— 26,623,662 10,668,460 $— 266 107 4,639 3,251,677 (27,006)(6,354)3,223,329 

See accompanying notes to consolidated financial statements.





5



NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Dollars in thousands)
(unaudited)
 Three months ended
March 31,
 20232022
Net income attributable to Nelnet, Inc.$26,487 186,647 
Net loss attributable to noncontrolling interests(3,470)(1,761)
Net income23,017 184,886 
Adjustments to reconcile net income to net cash provided by operating activities:  
Depreciation and amortization, including debt discounts and loan premiums and deferred origination costs34,211 36,335 
Loan discount accretion(7,676)(9,927)
Provision (negative provision) for loan losses34,275 (435)
Derivative market value adjustments37,411 (145,734)
Proceeds from termination of derivative instruments164,079 — 
(Payments to) proceeds from clearinghouse - initial and variation margin, net(210,284)149,649 
Gain on sale of loans, net(11,812)(2,989)
Loss on investments, net24,344 2,801 
Proceeds from sale of equity securities, net75 572 
Deferred income tax (benefit) expense(13,750)39,443 
Non-cash compensation expense3,838 2,920 
Decrease in loan and investment accrued interest receivable16,630 10,694 
Decrease in accounts receivable43,675 18,442 
Increase in other assets, net(9,760)(2,073)
Decrease in the carrying amount of ROU asset, net1,251 1,439 
(Decrease) increase in accrued interest payable(1,675)2,650 
Decrease in other liabilities(3,729)(11,824)
Decrease in the carrying amount of lease liability(1,275)(1,500)
Net cash provided by operating activities122,845 275,349 
Cash flows from investing activities:
 
 
Purchases and originations of loans(289,177)(161,334)
Purchases of loans from a related party— (1,049)
Net proceeds from loan repayments, claims, and capitalized interest684,962 848,188 
Proceeds from sale of loans157,444 15,170 
Purchases of available-for-sale securities(242,370)(139,195)
Proceeds from sales of available-for-sale securities492,173 113,980 
Proceeds from beneficial interest in loan securitizations4,725 7,271 
Purchases of other investments and issuance of notes receivable(70,509)(73,944)
Proceeds from other investments11,114 9,776 
Purchases of property and equipment(24,430)(15,794)
Net cash provided by investing activities723,932 603,069 
6



NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS (Continued)
Three months ended
March 31,
20232022
Cash flows from financing activities:  
Payments on bonds and notes payable$(1,415,424)(918,270)
Proceeds from issuance of bonds and notes payable204,884 13,512 
Payments of debt issuance costs(169)(312)
(Decrease) increase in bank deposits, net(15,555)139,732 
Decrease in due to customers(67,642)(89,884)
Dividends paid(9,654)(9,063)
Repurchases of common stock(3,302)(32,899)
Proceeds from issuance of common stock395 435 
Issuance of noncontrolling interests1,201 2,004 
Distribution to noncontrolling interests(993)(365)
Net cash used in financing activities(1,306,259)(895,110)
Effect of exchange rate changes on cash(91)169 
Net decrease in cash, cash equivalents, and restricted cash(459,573)(16,523)
Cash, cash equivalents, and restricted cash, beginning of period1,357,616 1,194,189 
Cash, cash equivalents, and restricted cash, end of period$898,043 1,177,666 
Supplemental disclosures of cash flow information:
Cash disbursements made for interest$189,795 33,895 
Cash disbursements made for income taxes, net of refunds and credits received (a)$961 466 
Cash disbursements made for operating leases$1,705 1,887 
Noncash operating, investing, and financing activity:
ROU assets obtained in exchange for lease obligations$15,545 746 
Receipt of beneficial interest in consumer loan securitizations as consideration from sale of loans$34,540 3,660 
Receipt of asset-backed investment securities as consideration from sale of loans$58,182 — 
Distribution to noncontrolling interests$4,035 4,760 
(a) The Company utilized $5.7 million and $1.1 million of federal and state tax credits related primarily to renewable energy during the three months ended March 31, 2023 and 2022, respectively.
The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported in the consolidated balance sheets to the total of the amounts reported in the consolidated statements of cash flows.
As ofAs ofAs ofAs of
March 31, 2023December 31, 2022March 31, 2022December 31, 2021
Total cash and cash equivalents$187,574 118,146 162,785 125,563 
Restricted cash576,267 945,159 757,954 741,981 
Restricted cash - due to customers134,202 294,311 256,927 326,645 
Cash, cash equivalents, and restricted cash
$898,043 1,357,616 1,177,666 1,194,189 
See accompanying notes to consolidated financial statements.
7



NELNET, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in thousands, except per share amounts, unless otherwise noted)
(unaudited)
1.  Basis of Financial Reporting
The accompanying unaudited consolidated financial statements of Nelnet, Inc. and subsidiaries (the “Company”) as of March 31, 2023 and for the three months ended March 31, 2023 and 2022 have been prepared on the same basis as the audited consolidated financial statements for the year ended December 31, 2022 and, in the opinion of the Company’s management, the unaudited consolidated financial statements reflect all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of results of operations for the interim periods presented. The preparation of financial statements in conformity with U.S. generally accepted accounting principles (GAAP) requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Actual results could differ from those estimates. Operating results for the three months ended March 31, 2023 are not necessarily indicative of the results for the year ending December 31, 2023. The unaudited consolidated financial statements should be read in conjunction with the Company’s Annual Report on Form 10-K for the year ended December 31, 2022 (the "2022 Annual Report").
2.  Loans and Accrued Interest Receivable and Allowance for Loan Losses
Loans and accrued interest receivable consisted of the following:
As ofAs of
 March 31, 2023December 31, 2022
Non-Nelnet Bank:
Federally insured loans:
Stafford and other$3,229,778 3,389,178 
Consolidation9,701,781 10,177,295 
Total12,931,559 13,566,473 
Private education loans241,515 252,383 
Consumer and other loans309,546 350,915 
Non-Nelnet Bank loans13,482,620 14,169,771 
Nelnet Bank:
Federally insured loans63,399 65,913 
Private education loans355,705 353,882 
Consumer and other loans19,903 — 
Nelnet Bank loans439,007 419,795 
Accrued interest receivable800,400 816,864 
Loan discount, net of unamortized loan premiums and deferred origination costs(26,215)(30,714)
Allowance for loan losses:
Non-Nelnet Bank:
Federally insured loans(79,331)(83,593)
Private education loans(15,175)(15,411)
Consumer and other loans(35,317)(30,263)
Non-Nelnet Bank allowance for loan losses(129,823)(129,267)
Nelnet Bank:
Federally insured loans(160)(170)
Private education loans(2,894)(2,390)
Consumer and other loans(1,827)— 
Nelnet Bank allowance for loan losses(4,881)(2,560)
 $14,561,108 15,243,889 
8



The following table summarizes the allowance for loan losses as a percentage of the ending loan balance for each of the Company's loan portfolios.
As ofAs of
March 31, 2023December 31, 2022
Non-Nelnet Bank:
Federally insured loans (a)0.61 %0.62 %
Private education loans6.28 %6.11 %
Consumer and other loans11.41 %8.62 %
Nelnet Bank:
Federally insured loans (a)0.25 %0.26 %
Private education loans0.81 %0.68 %
Consumer and other loans9.18 %— 
(a)    As of March 31, 2023 and December 31, 2022, the allowance for loan losses as a percent of the risk sharing component of federally insured student loans not covered by the federal guaranty for non-Nelnet Bank was 22.3% and 22.4%, respectively, and for Nelnet Bank was 10.1% and 10.3%, respectively.
Loan Sales
The Company has sold portfolios of loans to unrelated third parties who securitized such loans. As partial consideration received for the loans sold, the Company received residual interest in the loan securitizations that are included in "investments and notes receivable" on the Company's consolidated balance sheets. The following table summarizes the loans sold and gains/losses recognized by the Company during the three months ended March 31, 2023 and 2022.
Loans sold
(par value)
Gain (loss)Loan typeResidual interest received in securitization
Three months ended March 31, 2023
January 31$97,350 (1,441)Home equity64.8 %(a)
January 3142,275 4,350 Consumer13.3 
March 2122,132 8,966 Consumer24.6 (a)
March 22145 (63)Home equity— 
$261,902 11,812 
Three months ended March 31, 2022
January 26$18,125 2,989 Consumer6.6 %
(a)    In addition to receiving a residual interest in the securitizations, the Company also received $14.5 million and $43.7 million of asset-backed investment securities as part of the January 31 and March 2 transactions, respectively, that are included in "investments and notes receivable" on the Company's consolidated balance sheet.

9



Activity in the Allowance for Loan Losses
The following table presents the activity in the allowance for loan losses by portfolio segment.
Balance at beginning of periodProvision (negative provision) for loan lossesCharge-offsRecoveriesInitial allowance on loans purchased with credit deteriorationLoan salesBalance at end of period
Three months ended March 31, 2023
Non-Nelnet Bank:
Federally insured loans$83,593 2,411 (6,679)— — 79,331 
Private education loans15,411 240 (640)164 — — 15,175 
Consumer and other loans30,263 29,207 (2,267)220 — (22,106)35,317 
Nelnet Bank:
Federally insured loans170 (9)(1)— — — 160 
Private education loans2,390 614 (110)— — — 2,894 
Consumer and other loans— 1,827 — — — — 1,827 
$131,827 34,290 (9,697)384 (22,106)134,704 
Three months ended March 31, 2022
Non-Nelnet Bank:
Federally insured loans$103,381 (2,748)(4,761)— 123 — 95,995 
Private education loans16,143 (400)(1,299)176 — 14,622 
Consumer and other loans6,481 2,284 (937)166 — (2,284)5,710 
Nelnet Bank:
Federally insured loans268 (21)— — — — 247 
Private education loans840 426 (13)— — (2)1,251 
$127,113 (459)(7,010)342 123 (2,284)117,825 
The following table summarizes annualized net charge-offs as a percentage of average loans for each of the Company's loan portfolios.
Three months ended March 31,
20232022
Non-Nelnet Bank:
Federally insured loans0.20 %0.11 %
Private education loans0.78 %1.58 %
Consumer and other loans2.59 %7.40 %
Nelnet Bank:
Federally insured loans0.01 %0.00 %
Private education loans0.13 %0.02 %
Consumer and other loans— — 
The Company recorded a provision for loan losses for the three months ended March 31, 2023 due to (i) management's estimate of declining economic conditions as of March 31, 2023 in comparison to management's estimate of economic conditions used to determine the allowance for loan losses as of December 31, 2022; and (ii) the establishment of an initial allowance for loans originated and acquired during the period. These amounts were partially offset by the amortization of the federally insured loan portfolio.
The Company recorded a negative provision for loan losses for its federally insured loan portfolio for the three months ended March 31, 2022 due to the amortization of the portfolio and an increase in expected prepayments as a result of an initiative offered by the Department of Education (the “Department”) for Federal Family Education Loan Program (the "FFEL Program" or FFELP) borrowers to consolidate their loans into Federal Direct Loan Program loans with the Department by October 31, 2022 to qualify for loan forgiveness under the Public Service Loan Forgiveness program. The Company recorded a provision for loan losses on its consumer loan portfolio during the three months ended March 31, 2022 as a result of loans acquired during the period.
10



Unfunded Loan Commitments
As of March 31, 2023, Nelnet Bank has a liability of approximately $71,000 related to $2.5 million of unfunded private education loan commitments. The liability for unfunded loan commitments is included in "other liabilities" on the consolidated balance sheets. During the three months ended March 31, 2023 and 2022, Nelnet Bank recognized negative provision for loan losses of approximately $15,000 and provision for loan losses of approximately $24,000, respectively, related to unfunded loan commitments.
Loan Modifications to Borrowers Experiencing Financial Difficulty
On January 1, 2023, the Company adopted ASU No. 2022-02, Financial Instruments – Credit Losses: Troubled Debt Restructurings and Vintage Disclosures, which eliminates the troubled debt restructurings recognition and measurement guidance and instead requires an entity to evaluate whether the modification represents a new loan or a continuation of an existing loan. The guidance also enhances the disclosure requirements for certain modifications of receivables made to borrowers experiencing financial difficulty and vintage disclosures reflecting gross charge-offs by year of origination.
Under the Higher Education Act, FFELP loan borrowers may be granted a deferment or forbearance for a period of time based on need. In addition, eligible borrowers may qualify for income-driven repayment plans offered by the Department. Because FFELP loan modifications are driven by the Higher Education Act, the Company does not consider these events as part of its loan modification programs. Administrative forbearances (e.g. bankruptcy, military service, death and disability, and disaster forbearance) are required by law and therefore are also not considered as part of the Company's loan modification programs. The Company does offer payment delays in the form of deferments or forbearances on certain private education and consumer loan programs for short-term periods. The Company generally considers payment delays to be insignificant when the delay is 3 months or less. The amortized cost of the Company’s private education and consumer loans in which the borrower is experiencing financial difficulty and the financial effect of such loan modifications is not material.
Key Credit Quality Indicators
Loan Status and Delinquencies
Key credit quality indicators for the Company’s federally insured, private education, consumer, and other loan portfolios are loan status, including delinquencies. The impact of changes in loan status is incorporated into the allowance for loan losses calculation. Delinquencies have the potential to adversely impact the Company’s earnings through increased servicing and collection costs and account charge-offs. The following table presents the Company’s loan status and delinquency amounts.
As of March 31, 2023As of December 31, 2022As of March 31, 2022
Federally insured loans - Non-Nelnet Bank:    
Loans in-school/grace/deferment $641,914 5.0 % $637,919 4.7 % $839,566 5.2 %
Loans in forbearance 984,738 7.6  1,103,181 8.1  1,160,048 7.1 
Loans in repayment status:  
Loans current9,859,751 87.2 %10,173,859 86.0 %12,352,543 86.4 %
Loans delinquent 31-60 days346,665 3.1 415,305 3.5 462,750 3.2 
Loans delinquent 61-90 days254,353 2.2 253,565 2.2 282,810 2.0 
Loans delinquent 91-120 days178,078 1.6 180,029 1.5 202,371 1.4 
Loans delinquent 121-270 days440,695 3.9 534,410 4.5 712,753 5.0 
Loans delinquent 271 days or greater225,365 2.0 268,205 2.3 282,536 2.0 
Total loans in repayment11,304,907 87.4 100.0 %11,825,373 87.2 100.0 %14,295,763 87.7 100.0 %
Total federally insured loans12,931,559 100.0 % 13,566,473 100.0 % 16,295,377 100.0 %
Accrued interest receivable791,476 808,150 770,853 
Loan discount, net of unamortized premiums and deferred origination costs(32,626)(35,468)(27,317)
Allowance for loan losses(79,331)(83,593)(95,995)
Total federally insured loans and accrued interest receivable, net of allowance for loan losses$13,611,078 $14,255,562 $16,942,918 
11



As of March 31, 2023As of December 31, 2022As of March 31, 2022
Private education loans - Non-Nelnet Bank:
Loans in-school/grace/deferment $12,218 5.1 %$12,756 5.1 %$10,226 3.7 %
Loans in forbearance 2,698 1.1 2,017 0.8 2,838 1.0 
Loans in repayment status:
Loans current220,921 97.5 %232,539 97.9 %260,911 98.3 %
Loans delinquent 31-60 days2,014 0.9 2,410 1.0 1,699 0.6 
Loans delinquent 61-90 days931 0.4 767 0.3 1,040 0.4 
Loans delinquent 91 days or greater2,733 1.2 1,894 0.8 1,823 0.7 
Total loans in repayment226,599 93.8 100.0 %237,610 94.1 100.0 %265,473 95.3 100.0 %
Total private education loans241,515 100.0 % 252,383 100.0 % 278,537 100.0 %
Accrued interest receivable2,277 2,146 1,898 
Loan premium, net of unaccreted discount79 (38)(598)
Allowance for loan losses(15,175)(15,411)(14,622)
Total private education loans and accrued interest receivable, net of allowance for loan losses$228,696 $239,080 $265,215 
Consumer and other loans - Non-Nelnet Bank:
Loans in deferment$40 0.0 %$109 0.0 %$72 0.2 %
Loans in repayment status:
Loans current304,414 98.3 %346,812 98.9 %43,424 97.3 %
Loans delinquent 31-60 days2,037 0.7 1,906 0.5 255 0.5 
Loans delinquent 61-90 days1,236 0.4 764 0.2 304 0.7 
Loans delinquent 91 days or greater1,819 0.6 1,324 0.4 658 1.5 
Total loans in repayment309,506 100.0 100.0 %350,806 100.0 100.0 %44,641 99.8 100.0 %
Total consumer and other loans309,546 100.0 %350,915 100.0 %44,713 100.0 %
Accrued interest receivable3,288 3,658 374 
Loan premium, net of unaccreted discount913 (588)1,040 
Allowance for loan losses(35,317)(30,263)(5,710)
Total consumer and other loans and accrued interest receivable, net of allowance for loan losses$278,430 $323,722 $40,417 
Federally insured loans - Nelnet Bank (a):
Loans in-school/grace/deferment$151 0.3 %$241 0.4 %$286 0.3 %
Loans in forbearance1,046 1.6 981 1.5 948 1.2 
Loans in repayment status:
Loans current60,895 97.9 %63,225 97.8 %80,421 98.6 %
Loans delinquent 30-59 days514 0.8 436 0.7 402 0.5 
Loans delinquent 60-89 days120 0.2 466 0.7 427 0.5 
Loans delinquent 90-119 days255 0.4 222 0.3 90 0.1 
Loans delinquent 120-270 days319 0.5 183 0.3 157 0.2 
Loans delinquent 271 days or greater99 0.2 159 0.2 58 0.1 
Total loans in repayment62,202 98.1 100.0 %64,691 98.1 100.0 %81,555 98.5 100.0 %
Total federally insured loans63,399 100.0 %65,913 100.0 %82,789 100.0 %
Accrued interest receivable1,857 1,758 1,231 
Loan premium18 20 25 
Allowance for loan losses(160)(170)(247)
Total federally insured loans and accrued interest receivable, net of allowance for loan losses$65,114 $67,521 $83,798 
12



As of March 31, 2023As of December 31, 2022As of March 31, 2022
Private education loans - Nelnet Bank (a):
Loans in-school/grace/deferment$17,021 4.8 %$11,580 3.3 %$497 0.2 %
Loans in forbearance681 0.2 864 0.2 317 0.1 
Loans in repayment status:
Loans current336,967 99.7 %340,830 99.8 %284,081 99.8 %
Loans delinquent 30-59 days388 0.1 167 0.1 422 0.2 
Loans delinquent 60-89 days536 0.2 32 0.0 78 0.0 
Loans delinquent 90 days or greater112 — 409 0.1 73 0.0 
Total loans in repayment338,003 95.0 100.0 %341,438 96.5 100.0 %284,654 99.7 100.0 %
Total private education loans355,705 100.0 %353,882 100.0 %285,468 100.0 %
Accrued interest receivable1,385 1,152 418 
Deferred origination costs, net of unaccreted discount5,400 5,360 4,593 
Allowance for loan losses(2,894)(2,390)(1,251)
Total private education loans and accrued interest receivable, net of allowance for loan losses$359,596 $358,004 $289,228 
Consumer and other loans - Nelnet Bank (a):
Loans in deferment$— — %
Loans in repayment status:
Loans current19,903 100.0 %
Loans delinquent 30-59 days— — 
Loans delinquent 60-89 days— — 
Loans delinquent 90 days or greater— — 
Total loans in repayment19,903 100.0 100.0 %
Total consumer and other loans19,903 100.0 %
Accrued interest receivable117 
Loan premium
Allowance for loan losses(1,827)
Total consumer and other loans and accrued interest receivable, net of allowance for loan losses$18,194 
(a) For the periods presented for Nelnet Bank, the delinquency bucket periods conform with the delinquency bucket periods reflected in Nelnet Bank's Call Reports filed with the Federal Deposit Insurance Corporation.
FICO Scores - Nelnet Bank Private Education Loans
An additional key credit quality indicator for Nelnet Bank private education loans is FICO scores at the time of origination. The following tables highlight the gross principal balance of Nelnet Bank's private education loan portfolio, by year of origination, stratified by FICO score at the time of origination.
Loan balance as of March 31, 2023
Three months ended March 31, 2023202220212020Total
FICO at origination:
Less than 705$836 5,956 5,258 344 12,394 
705 - 7342,657 23,313 9,979 536 36,485 
735 - 7642,874 35,250 16,284 1,419 55,827 
765 - 7941,413 56,325 29,900 1,579 89,217 
Greater than 7943,006 86,055 66,882 5,839 161,782 
$10,786 206,899 128,303 9,717 355,705 

13



Loan balance as of December 31, 2022
202220212020Total
FICO at origination:
Less than 705$5,898 5,389 348 11,635 
705 - 73423,392 10,543 542 34,477 
735 - 76435,456 16,686 1,473 53,615 
765 - 79457,141 31,035 1,622 89,798 
Greater than 79487,959 70,135 6,263 164,357 
$209,846 133,788 10,248 353,882 
Nonaccrual Status
The Company does not place federally insured loans on nonaccrual status due to the government guaranty. The amortized cost of private education, consumer, and other loans on nonaccrual status, as well as the allowance for loan losses related to such loans, as of December 31, 2022 and March 31, 2023, was not material.
Amortized Cost Basis by Origination Year
The following table presents the amortized cost of the Company's private education, consumer, and other loans by loan status and delinquency amount as of March 31, 2023 based on year of origination. Effective July 1, 2010, no new loan originations can be made under the FFEL Program and all new federal loan originations must be made under the Federal Direct Loan Program. As such, all the Company’s federally insured loans were originated prior to July 1, 2010.
Three months ended March 31, 20232022202120202019Prior yearsTotal
Private education loans - Non-Nelnet Bank:
Loans in-school/grace/deferment$— 1,780 5,581 1,284 2,080 1,493 12,218 
Loans in forbearance— — 79 804 808 1,007 2,698 
Loans in repayment status:
Loans current116 4,009 4,057 51,441 40,385 120,913 220,921 
Loans delinquent 31-60 days— 14 19 103 252 1,626 2,014 
Loans delinquent 61-90 days— — — — 71 860 931 
Loans delinquent 91 days or greater— — 35 441 2,252 2,733 
Total loans in repayment116 4,023 4,081 51,579 41,149 125,651 226,599 
Total private education loans$116 5,803 9,741 53,667 44,037 128,151 241,515 
Accrued interest receivable2,277 
Loan premium, net of unaccreted discount79 
Allowance for loan losses(15,175)
Total private education loans and accrued interest receivable, net of allowance for loan losses$228,696 
Gross charge-offs - three months ended March 31, 2023$— — — — 171 469 640 
Consumer and other loans - Non-Nelnet Bank:
Loans in deferment$— — 24 — 16 — 40 
Loans in repayment status:
Loans current185,920 109,009 6,692 498 1,354 941 304,414 
Loans delinquent 31-60 days89 1,593 337 — 10 2,037 
Loans delinquent 61-90 days— 1,085 84 38 26 1,236 
Loans delinquent 91 days or greater— 1,112 141 55 186 325 1,819 
Total loans in repayment186,009 112,799 7,254 591 1,576 1,277 309,506 
Total consumer and other loans$186,009 112,799 7,278 591 1,592 1,277 309,546 
Accrued interest receivable3,288 
Loan premium, net of unaccreted discount913 
Allowance for loan losses(35,317)
Total consumer and other loans and accrued interest receivable, net of allowance for loan losses$278,430 
Gross charge-offs - three months ended March 31, 2023$— 1,868 245 27 46 81 2,267 
14



Three months ended March 31, 20232022202120202019Prior yearsTotal
Private education loans - Nelnet Bank (a):
Loans in-school/grace/deferment$1,863 12,915 1,117 1,126 — — 17,021 
Loans in forbearance— 485 196 — — — 681 
Loans in repayment status:
Loans current8,913 192,723 126,740 8,591 — — 336,967 
Loans delinquent 30-59 days10 247 131 — — — 388 
Loans delinquent 60-89 days— 481 55 — — — 536 
Loans delinquent 90 days or greater— 48 64 — — — 112 
Total loans in repayment8,923 193,499 126,990 8,591 — — 338,003 
Total private education loans$10,786 206,899 128,303 9,717 — — 355,705 
Accrued interest receivable1,385 
Deferred origination costs, net of unaccreted discount5,400 
Allowance for loan losses(2,894)
Total private education loans and accrued interest receivable, net of allowance for loan losses$359,596 
Gross charge-offs - three months ended March 31, 2023$— 110 — — — — 110 
Consumer and other loans - Nelnet Bank (a):
Loans in deferment$— — — — — — — 
Loans in repayment status:
Loans current19,259 589 55 — — — 19,903 
Loans delinquent 30-59 days— — — — — — — 
Loans delinquent 60-89 days— — — — — — — 
Loans delinquent 90 days or greater— — — — — — — 
Total loans in repayment19,259 589 55 — — — 19,903 
Total consumer and other loans$19,259 589 55 — — — 19,903 
Accrued interest receivable117 
Loan premium
Allowance for loan losses(1,827)
Total consumer and other loans and accrued interest receivable, net of allowance for loan losses$18,194 
Gross charge-offs - three months ended March 31, 2023$— — — — — — — 
(a) For the periods presented for Nelnet Bank, the delinquency bucket periods conform with the delinquency bucket periods reflected in Nelnet Bank's Call Reports filed with the Federal Deposit Insurance Corporation.
15



3.  Bonds and Notes Payable
The following tables summarize the Company’s outstanding debt obligations by type of instrument:
 As of March 31, 2023
Carrying
amount
Interest rate
range
Final maturity
Variable-rate bonds and notes issued in FFELP loan asset-backed securitizations:   
Bonds and notes based on indices$11,043,945 
4.93% - 6.85%
8/26/30 - 9/25/69
Bonds and notes based on auction142,385 
0.00% - 5.43%
3/22/32 - 11/26/46
Total FFELP variable-rate bonds and notes11,186,330 
Fixed-rate bonds and notes issued in FFELP loan asset-backed
      securitizations
548,642 
1.42% - 3.45%
10/25/67 - 8/27/68
FFELP loan warehouse facility919,337 
5.12% / 5.15%
5/22/24
Private education loan warehouse facility47,937 5.18%12/31/23
Consumer loan warehouse facility82,405 5.15%11/14/25
Variable-rate bonds and notes issued in private education loan asset-backed securitizations17,808 
6.40% / 6.60%
12/26/40 / 6/25/49
Fixed-rate bonds and notes issued in private education loan asset-backed securitization22,145 
3.60% / 5.35%
12/26/40 / 12/28/43
Unsecured line of credit— 9/22/26
Participation agreement311,771 5.48%5/4/23
Repurchase agreements432,984 
5.38% - 5.85%
4/6/23 - 11/27/24
Other - due to related party6,181 
3.55% - 6.05%
3/1/24 - 11/15/30
13,575,540   
Discount on bonds and notes payable and debt issuance costs(137,124)
Total$13,438,416 
 As of December 31, 2022
Carrying
amount
Interest rate
range
Final maturity
Variable-rate bonds and notes issued in FFELP loan asset-backed securitizations:   
Bonds and notes based on indices$11,868,190 
4.47% - 6.39%
8/26/30 - 9/25/69
Bonds and notes based on auction178,960 
0.00% - 4.02%
3/22/32 - 11/26/46
Total FFELP variable-rate bonds and notes12,047,150 
Fixed-rate bonds and notes issued in FFELP loan asset-backed
      securitizations
594,051 
1.42% - 3.45%
10/25/67 - 8/27/68
FFELP loan warehouse facility978,956 
4.69% / 4.71%
5/22/24
Private education loan warehouse facility64,356 4.72%12/31/23
Consumer loan warehouse facility89,000 4.73%11/14/25
Variable-rate bonds and notes issued in private education loan asset-backed securitizations19,865 
5.90% / 6.14%
12/26/40 / 6/25/49
Fixed-rate bonds and notes issued in private education loan asset-backed securitization23,032 
3.60% / 5.35%
12/26/40 / 12/28/43
Unsecured line of credit— 9/22/26
Participation agreement395,432 5.02%5/4/23
Repurchase agreements567,254 
0.97% - 5.60%
1/4/23 - 11/27/24
Other - due to related party6,187 
3.55% - 6.05%
3/1/24 - 11/15/30
14,785,283   
Discount on bonds and notes payable and debt issuance costs(148,088)
Total$14,637,195 
16



Warehouse Facilities
The Company funds a portion of its loan acquisitions using warehouse facilities. Loan warehousing allows the Company to buy and manage loans prior to transferring them into more permanent financing arrangements.
FFELP loan warehouse facilities
On March 31, 2023, the Company’s FFELP warehouse facility was amended to increase the aggregate maximum financing amount available from $1.20 billion to $1.25 billion. The liquidity provisions and final maturity remain through May 22, 2023 and May 22, 2024, respectively. As of March 31, 2023, $919.3 million was outstanding under this facility, $330.7 million was available for future funding, and the Company had $62.8 million advanced as equity support.
Subsequent to the end of the first quarter, the Company closed on a $250.0 million FFELP warehouse facility on April 3, 2023, with liquidity provisions expiring on April 2, 2024 and a final maturity date of April 2, 2025.
Private education loan warehouse facility
As of March 31, 2023, the Company's private education warehouse facility had an outstanding balance of $47.9 million, liquidity provisions through June 30, 2023, a final maturity of December 31, 2023, and $19.4 million was advanced as equity support. No additional amounts can be borrowed under this facility.
Consumer loan warehouse facility
As of March 31, 2023, the Company's consumer loan warehouse facility had an aggregate maximum financing amount available of $250.0 million, an advance rate of 70%, liquidity provisions through November 14, 2024, and a final maturity date of November 14, 2025. As of March 31, 2023, $82.4 million was outstanding under this facility, $167.6 million was available for future funding, and the Company had $35.2 million advanced as equity support.
Unsecured Line of Credit
The Company has a $495.0 million unsecured line of credit that has a maturity date of September 22, 2026. As of March 31, 2023, no amount was outstanding on the line of credit and $495.0 million was available for future use subject to certain financial covenants, including limitations on recourse indebtedness to adjusted EBITDA (over the last four rolling quarters). Of the $495.0 million availability, approximately $260 million was available for purposes other than reducing existing recourse debt due to the limitations on recourse indebtedness to adjusted EBITDA financial covenant.
Participation Agreement
The Company has an agreement with Union Bank and Trust Company ("Union Bank"), a related party, as trustee for various grantor trusts, under which Union Bank has agreed to purchase from the Company participation interests in FFELP loan asset-backed securities (bond investments). As of March 31, 2023, $311.8 million (par value) of FFELP loan asset-backed securities were subject to outstanding participation interests held by Union Bank, as trustee, under this agreement. The agreement automatically renews annually and is terminable by either party upon five business days' notice. On May 4, 2023, the agreement automatically renewed for another year through May 4, 2024. The Company can participate FFELP loan asset-backed securities to Union Bank to the extent of availability under the grantor trusts, up to $400.0 million or an amount in excess of $400.0 million if mutually agreed to by both parties. The Company maintains legal ownership of the FFELP loan asset-backed securities and, in its discretion, approves and accomplishes any sale, assignment, transfer, encumbrance, or other disposition of the securities. As such, the FFELP loan asset-backed securities subject to this agreement are included on the Company's consolidated balance sheets as "investments and notes receivable" and the participation interests outstanding have been accounted for by the Company as a secured borrowing.
See note 5 for additional information about the FFELP loan asset-backed securities investments serving as collateral under this participation agreement.
Repurchase Agreements
On May 3, 2021 and June 23, 2021, the Company entered into repurchase agreements with non-affiliated third parties, the proceeds of which are collateralized by certain private education and FFELP loan asset-backed securities (bond investments). The first agreement has various maturity dates through November 27, 2024 or earlier if either party provides 180 days’ prior written notice, and the second agreement has various maturity dates (as of March 31, 2023) from April 6, 2023 through November 27, 2024. Subsequent to March 31, 2023, the maturities on this agreement were extended, and as of May 8, 2023, the maturity dates vary from May 26, 2023 through November 27, 2024. Under the first agreement, the Company is subject to margin deficit payment requirements if the fair value of the securities subject to the agreement is less than the original purchase
17



price of such securities on any scheduled reset date, and under the second agreement, the Company could be subject to margin deficit payment requirements if the fair value of the securities subject to the agreement is less than the original purchase price of such securities and the counter-party provides notice requiring such payment. Included in “bonds and notes payable” in the consolidated balance sheets as of March 31, 2023 was $291.9 million subject to the first agreement and $141.1 million subject to the second agreement.
See note 5 and below under "Debt Repurchases" for additional information about the private education and FFELP loan asset-backed securities investments, respectively, serving as collateral for these repurchase agreements.
Nelnet Bank
Nelnet Bank has Federal Funds lines of credit with correspondent banks totaling $30.0 million at a stated interest rate at the time of borrowing. As of March 31, 2023, no amounts were drawn on these lines of credit.
Debt Repurchases
The following table summarizes the Company's repurchases of its own debt. Gains/losses recorded by the Company from the repurchase of debt are included in "other, net" in "other income (expense)" on the Company's consolidated statements of income.
Three months ended March 31,
20232022
Purchase price$(828)(18,454)
Par value908 18,530 
Remaining unamortized cost of issuance(2)(45)
Gain$78 31 
The Company has repurchased certain of its own asset-backed securities (bonds and notes payable) in the secondary market. For accounting purposes, these notes are eliminated in consolidation and are not included in the Company's consolidated financial statements. However, these securities remain legally outstanding at the trust level and the Company could sell these notes to third parties or redeem the notes at par as cash is generated by the trust estate. Upon a sale of these notes to third parties, the Company would obtain cash proceeds equal to the market value of the notes on the date of such sale. As of March 31, 2023, the Company holds $397.8 million (par value) of its own FFELP loan asset-backed securities. As of March 31, 2023, $197.5 million (par value) of the Company's repurchased FFELP loan asset-backed securities were serving as collateral on amounts outstanding under the Company's repurchase agreements (as discussed above).
Subsequent Event
Subsequent to the end of the first quarter, in April 2023, the Company redeemed $188.6 million of FFELP loan asset-backed securities (bonds and notes payable) prior to their legal maturity, of which the Company owned $140.5 million of the bonds that were redeemed. The remaining unamortized debt discount associated with these bonds at the time of redemption was written-off, resulting in a $25.9 million non-cash expense recognized in April 2023.
4.  Derivative Financial Instruments
The Company uses derivative financial instruments primarily to manage interest rate risk. Derivative instruments used as part of the Company's interest rate risk management strategy are further described in note 6 of the notes to consolidated financial statements included in the 2022 Annual Report. A tabular presentation of such derivatives outstanding as of March 31, 2023 and December 31, 2022 is presented below.

18



Basis Swaps
The following table summarizes the Company’s outstanding basis swaps as of March 31, 2023 and December 31, 2022, in which the Company receives three-month LIBOR set discretely in advance and pays one-month LIBOR plus or minus a spread as defined in the agreements (the "1:3 Basis Swaps").
MaturityNotional amount
As ofAs of
March 31, 2023December 31, 2022
2023$— 750,000 
20241,750,000 1,750,000 
20261,150,000 1,150,000 
2027250,000 250,000 
$3,150,000 3,900,000 
The weighted average rate paid by the Company on the 1:3 Basis Swaps as of March 31, 2023 and December 31, 2022 was one-month LIBOR plus 10.1 basis points and 9.7 basis points, respectively.
Interest Rate Swaps – Floor Income Hedges
The following table summarizes the outstanding derivative instruments used by the Company to economically hedge loans earning fixed rate floor income as of December 31, 2022.
MaturityNotional amountWeighted average fixed rate paid by the Company (a)
2024$2,000,000 0.35 %
2026500,000 1.02 
2031100,000 1.53 
2032 (b)200,000 2.92 
 $2,800,000 0.70 %
(a)    For the interest rate derivatives maturing in 2032, the Company was to receive payments based on Secured Overnight Financing Rate (SOFR) that reset quarterly. For all other interest rate derivatives, the Company received payments based on three-month LIBOR that reset quarterly.
(b)    These derivatives had forward effective start dates in November 2024.
All over-the-counter derivative contracts executed by the Company are cleared post-execution at a regulated clearinghouse. Clearing is a process by which a third party, the clearinghouse, steps in between the original counterparties and guarantees the performance of both, by requiring that each post liquid collateral on an initial (initial margin) and mark-to-market (variation margin) basis to cover the clearinghouse’s potential future exposure in the event of default. Through March 15, 2023, the Company had received cash or had a receivable from the clearinghouse related to variation margin equal to the fair value of the fixed rate floor derivatives as of March 15, 2023 of $183.2 million, which included $19.1 million related to current period settlements. To minimize the Company's exposure to market volatility, the Company terminated its entire derivative portfolio hedging loans earning fixed rate floor income ($2.8 billion in notional amount of derivatives).
Consolidated Financial Statement Impact Related to Derivatives - Statements of Income
The following table summarizes the components of "derivative market value adjustments and derivative settlements, net" included in the consolidated statements of income.
Three months ended March 31,
 20232022
Settlements:  
1:3 basis swaps$859 396 
Interest rate swaps - floor income hedges (a)22,478 (3,205)
Total settlements - income (expense)23,337 (2,809)
Change in fair value:  
1:3 basis swaps(23)889 
Interest rate swaps - floor income hedges (a)(37,388)144,845 
Total change in fair value - (expense) income(37,411)145,734 
Derivative market value adjustments and derivative settlements, net - (expense) income$(14,074)142,925 
(a)    As a result of the Company terminating all its interest rate swaps hedging loans earning fixed rate floor income on March 15, 2023 (as discussed above), there will be no derivative settlements and changes in fair value on these derivatives in future periods.
19



5.  Investments and Notes Receivable
Investments and notes receivable consisted of the following:
As of March 31, 2023As of December 31, 2022
Amortized costGross unrealized gainsGross unrealized losses Fair valueAmortized costGross unrealized gainsGross unrealized lossesFair value
Investments (at fair value):
Available-for-sale asset-backed securities
Non-Nelnet Bank:
FFELP loan (a)$336,327 4,175 (7,926)332,576 463,861 3,498 (11,105)456,254 
Private education loan (b)321,120 — (26,531)294,589 335,903 — (29,438)306,465 
Other debt securities53,743 2,365 (803)55,305 158,589 151 (3,790)154,950 
Total Non-Nelnet Bank711,190 6,540 (35,260)682,470 958,353 3,649 (44,333)917,669 
Nelnet Bank:
FFELP loan (c)240,348 754 (3,622)237,480 349,855 955 (8,853)341,957 
Private education loan1,818 — (101)1,717 1,941 — (122)1,819 
Other debt securities152,571 14 (3,549)149,036 131,481 18 (3,907)127,592 
Total Nelnet Bank394,737 768 (7,272)388,233 483,277 973 (12,882)471,368 
Total available-for-sale asset-backed securities$1,105,927 7,308 (42,532)1,070,703 1,441,630 4,622 (57,215)1,389,037 
Equity securities35,663 39,082 
Total investments at fair value1,106,366 1,428,119 
Other Investments and Notes Receivable (not measured at fair value):
Held to maturity investments
Non-Nelnet Bank:
Debt securities (d)4,700 18,554 
Nelnet Bank:
FFELP loan asset-backed securities (c)149,179 — 
Other debt securities240 220
Total Nelnet Bank149,419 220 
Total held to maturity investments154,119 18,774 
Venture capital and funds:
Measurement alternative (e)191,731 160,052 
Equity method98,217 89,332 
Total venture capital and funds289,948 249,384 
Real estate:
Equity method84,526 80,364 
Investment in ALLO:
Voting interest/equity method (f)55,756 67,538 
Preferred membership interest and accrued and unpaid preferred return (g)148,175 145,926 
Total investment in ALLO203,931 213,464 
Beneficial interest in loan securitizations (h):
Consumer loans and other81,399 39,249 
Private education loans72,898 75,261 
Federally insured student loans23,591 24,228 
Total beneficial interest in loan securitizations177,888 138,738 
Solar (i)(66,353)(55,448)
Notes receivable30,246 31,106 
Tax liens, affordable housing, and other6,899 7,416 
Total investments (not measured at fair value)881,204 683,798 
Total investments and notes receivable$1,987,570 $2,111,917 
20



(a)    A portion of FFELP loan asset-backed securities were subject to participation interests held by Union Bank, as discussed in note 3 under "Participation Agreement." As of March 31, 2023, the par value and fair value of these securities was $311.8 million and $289.1 million, respectively.
(b)    A portion of private education loan asset-backed securities were subject to repurchase agreements with third parties, as discussed in note 3 under "Repurchase Agreements." As of March 31, 2023, the par value and fair value of these securities was $321.6 million and $294.6 million, respectively.
(c)    On March 31, 2023, securities at Nelnet Bank with a fair value of $149.2 million were transferred from available for sale to held to maturity. The securities were reclassified at fair value at the time of the transfer, and such transfer represented a non-cash transaction. Accumulated other comprehensive income as of March 31, 2023 includes pre-tax unrealized losses of $3.7 million related to the transfer. These unrealized losses will be amortized, consistent with the amortization of any discounts on such securities, over the remaining lives of the respective securities as an adjustment of yield.
(d)    On March 31, 2023, certain Non-Nelnet Bank debt securities were transferred from held to maturity to available for sale.
(e)    The Company has an investment in Agile Sports Technologies, Inc. (doing business as “Hudl”) that is included in “venture capital and funds” in the above table. On February 6, 2023, the Company acquired additional ownership interests in Hudl for $31.5 million. Such ownership interests were purchased by the Company from certain existing Hudl investors. The Company accounts for its investment in Hudl using the measurement alternative method, which requires it to adjust its carrying value of the investment for changes resulting from observable market transactions. The February 6, 2023 transaction was not considered an observable market transaction (not orderly) because it was not subject to customary marketing activities, and the price was privately negotiated between the Company and the selling parties. Accordingly, the Company did not adjust its carrying value of its Hudl investment to the February 2023 transaction value. As of March 31, 2023, the carrying amount of the Company's investment in Hudl is $165.5 million, and the Company's equity ownership interests did not materially change as a result of the February 6, 2023 transaction. David S. Graff, who has served on the Company's Board of Directors since May 2014, is CEO, co-founder, and a director of Hudl.
(f)    During the first quarter of 2023, the Company contributed $8.4 million of additional equity to ALLO Holdings LLC, a holding company for ALLO Communications LLC (collectively referred to as "ALLO"). As a result of this equity contribution, the Company's voting membership interests percentage in ALLO did not materially change.
The Company accounts for its voting membership interests in ALLO under the Hypothetical Liquidation at Book Value (HLBV) method of accounting. During the three months ended March 31, 2023 and 2022, the Company recognized losses of $20.2 million and $13.1 million, respectively, under the HLBV method of accounting on its ALLO voting membership interests investment. Income and losses from the Company's investment in ALLO are included in "other, net" in "other income (expense)" on the consolidated statements of income.
(g)    As of March 31, 2023, the outstanding preferred membership interests and accrued and unpaid preferred return of ALLO held by the Company was $145.9 million and $2.2 million, respectively. The preferred membership interests of ALLO held by the Company earn a preferred annual return of 6.25%. The Company recognized income on its ALLO preferred membership interests of $2.2 million and $2.1 million during the three months ended March 31, 2023 and 2022, respectively. This income is included in "other, net" in "other income (expense)" on the consolidated statements of income.
(h)    The Company has partial ownership in certain consumer, private education, and federally insured student loan securitizations. As of the latest remittance reports filed by the various trusts prior to or as of March 31, 2023, the Company's ownership correlates to approximately $585 million, $590 million, and $370 million of consumer, private education, and federally insured student loans, respectively, included in these securitizations.
(i)    As of March 31, 2023, the Company has funded a total of $294.4 million in solar investments, which includes $115.9 million funded by syndication partners. The carrying value of the Company’s investment in a solar project is reduced by tax credits earned when the solar project is placed-in-service. The solar investment balance as of March 31, 2023 represents the sum of total tax credits earned on solar projects placed-in-service through March 31, 2023 and the calculated HLBV net losses being larger than the total investment contributions made by the Company on such projects. As of March 31, 2023, the Company is committed to fund an additional $220.3 million on tax equity investments, of which $141.4 million is expected to be provided by syndication partners.
The Company accounts for its solar investments using the HLBV method of accounting. For the majority of the Company’s solar investments, the HLBV method of accounting results in accelerated losses in the initial years of investment. The Company recognized losses on its solar investments of $1.9 million and $1.0 million during the three months ended March 31, 2023 and 2022, respectively. These losses, which include losses attributable to third-party noncontrolling interest investors (syndication partners), are included in “other, net” in "other income (expense)" on the consolidated statements of income. Solar losses attributed to noncontrolling interest investors was $2.7 million and $1.8 million for the three months ended March 31, 2023 and 2022, respectively, and is reflected in “net loss attributable to noncontrolling interests” in the consolidated statements of income.
21



The following table presents, by remaining contractual maturity, the amortized cost and fair value of debt securities at March 31, 2023:
As of March 31, 2023
1 year or lessAfter 1 year through 5 yearsAfter 5 years through 10 yearsAfter 10 yearsTotal
Available-for-sale asset-backed securities
Non-Nelnet Bank:
FFELP loan$26,196 12,274 50,051 247,806 336,327 
Private education loan— — — 321,120 321,120 
Other debt securities— 99 — 53,644 53,743 
Total Non-Nelnet Bank26,196 12,373 50,051 622,570 711,190 
Fair value25,997 12,308 48,679 595,486 682,470 
Nelnet Bank:
FFELP loan39,728 6,933 34,659 159,028 240,348 
Private education loan— — — 1,818 1,818 
Other debt securities— 23,084 92,316 37,171 152,571 
Total Nelnet Bank39,728 30,017 126,975 198,017 394,737 
Fair value39,139 29,704 124,228 195,162 388,233 
Total available-for-sale asset-backed securities at amortized cost$65,924 42,390 177,026 820,587 1,105,927 
Total available-for-sale asset-backed securities at fair value$65,136 42,012 172,907 790,648 1,070,703 
Held to maturity investments
Non-Nelnet Bank:
Debt securities$4,700 — — — 4,700 
Fair value4,700 — — — 4,700 
Nelnet Bank:
FFELP loan asset-backed securities— — 3,797 145,382 149,179 
Other debt securities240 — — — 240 
Total Nelnet Bank240 — 3,797 145,382 149,419 
Fair value240 — 3,797 145,382 149,419 
Total held-to-maturity investments at amortized cost$4,940 — 3,797 145,382 154,119 
Total held-to-maturity investments at fair value$4,940 — 3,797 145,382 154,119 
The following table presents the gross unrealized losses and fair value of securities classified as available for sale at March 31, 2023. These securities are segregated between investments that had been in a continuous unrealized loss position for less than twelve months and twelve months or more, based on the point in time that the fair value declined below the amortized cost basis. All securities in the table below have been evaluated to determine if a credit loss exists. As part of that assessment, the Company concluded it currently has the intent and ability to retain these investments, and none of the unrealized losses were due to credit losses.
As of March 31, 2023
Unrealized loss position less than 12 monthsUnrealized loss position 12 months or moreTotal
Available-for-sale asset-backed securitiesUnrealized lossFair valueUnrealized lossFair valueUnrealized lossFair value
Non-Nelnet Bank:
FFELP loan$(5,324)182,059 (2,602)44,238 (7,926)226,297 
Private education loan— — (26,531)294,590 (26,531)294,590 
Other debt securities(803)21,462 — — (803)21,462 
Total Non-Nelnet Bank(6,127)203,521 (29,133)338,828 (35,260)542,349 
Nelnet Bank:
FFELP loan(2,891)155,672 (731)37,285 (3,622)192,957 
Private education loan(101)1,717 — — (101)1,717 
Other debt securities(3,492)111,638 (57)3,940 (3,549)115,578 
Total Nelnet Bank(6,484)269,027 (788)41,225 (7,272)310,252 
Total available-for-sale asset-backed securities$(12,611)472,548 (29,921)380,053 (42,532)852,601 
As of December 31, 2022, the aggregate fair value of available-for-sale debt securities with unrealized losses was $1.2 billion.
22



The following table summarizes the gross proceeds and gross realized gains and losses of available-for-sale asset-backed securities.
Gross realized gainsGross realized lossesGross proceeds from sales
Three months ended March 31, 2023$1,274 (6,256)492,173 
Three months ended March 31, 20222,965 (172)113,980 
6. Intangible Assets
Intangible assets consisted of the following:
Weighted average remaining useful life as of
March 31, 2023 (months)
As ofAs of
March 31, 2023December 31, 2022
Amortizable intangible assets, net:  
Customer relationships (net of accumulated amortization of $57,285 and $55,116, respectively)
110$49,569 51,738 
Trade names (net of accumulated amortization of $882 and $617, respectively)
1118,028 8,293 
Computer software (net of accumulated amortization of $6,514 and $6,400, respectively)
491,406 1,520 
Other (net of accumulated amortization of $655 and $490, respectively)
511,785 1,950 
Total - amortizable intangible assets, net107$60,788 63,501 
The Company recorded amortization expense on its intangible assets of $2.7 million and $2.5 million for the three months ended March 31, 2023 and 2022, respectively. The Company will continue to amortize intangible assets over their remaining useful lives. As of March 31, 2023, the Company estimates it will record amortization expense as follows:
2023 (April 1 - December 31)$7,648 
20249,773 
20258,145 
20267,262 
20276,736 
2028 and thereafter21,224 
 $60,788 
7. Goodwill
The following table presents the carrying amount of goodwill as of March 31, 2023 and December 31, 2022 by reportable operating segment:
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingAsset Generation and ManagementNelnet BankCorporate and Other ActivitiesTotal
Goodwill balance$23,639 92,507 41,883 — 18,873 176,902 
23



8.  Bank Deposits
Deposits are interest-bearing deposits and consist of brokered certificates of deposit (CDs) and retail and other savings deposits and CDs. Retail and other deposits include savings deposits from Educational 529 College Savings and Health Savings plans, Short Term Federal Investment Trusts (STFIT), and commercial and institutional CDs. Union Bank and Trust Company (“Union Bank”), a related party, is the program manager for the College Savings plans and trustee for the STFIT Trust. CDs are accounts that have a stipulated maturity and interest rate. For savings accounts, the depositor may be required to give written notice of any intended withdrawal no less than seven days before the withdrawal is made. Generally, early withdrawal of brokered CDs is prohibited (except in the case of death or legal incapacity).
Nelnet Bank has intercompany deposits from Nelnet, Inc. and its subsidiaries, including a $40.0 million pledged deposit from Nelnet, Inc. as required under a Capital and Liquidity Maintenance Agreement with the FDIC. All intercompany deposits held at Nelnet Bank are eliminated for consolidated financial reporting purposes.
The following table summarizes Nelnet Bank’s interest-bearing deposits, excluding intercompany deposits:
As ofAs of
March 31, 2023December 31, 2022
Brokered CDs, net of brokered deposit fees$203,714 254,817 
Retail and other savings (529, STFIT, and HSA)447,792 410,556 
Retail and other CDs (commercial and institutional)24,261 25,949 
Total interest-bearing deposits$675,767 691,322 
The following table presents certificates of deposit remaining maturities as of March 31, 2023:
After two years to three years$65,513 
After three years to four years162,115 
After four years to five years347 
Total$227,975 
The Educational 529 College Savings, STFIT, and Health Savings plan deposits are large interest-bearing omnibus accounts structured to allow FDIC insurance to flow through to underlying individual depositors. Except for the pledged deposit from Nelnet, Inc. and an earmarked deposit required for intercompany transactions, there were no deposits exceeding the FDIC insurance limits as of March 31, 2023 and December 31, 2022.
9.  Earnings per Common Share
The following table presents the components used to calculate basic and diluted earnings per share. The Company applies the two-class method in computing both basic and diluted earnings per share, which requires the calculation of separate earnings per share amounts for common stock and unvested share-based awards. Unvested share-based awards that contain nonforfeitable rights to dividends are considered securities which participate in undistributed earnings with common stock.
 Three months ended March 31,
20232022
Common shareholdersUnvested restricted stock shareholdersTotalCommon shareholdersUnvested restricted stock shareholdersTotal
Numerator:
Net income attributable to Nelnet, Inc.$25,945 542 26,487 183,328 3,319 186,647 
Denominator:
Weighted-average common shares outstanding - basic and diluted36,580,204 764,400 37,344,604 37,365,339 676,495 38,041,834 
Earnings per share - basic and diluted$0.71 0.71 0.71 4.91 4.91 4.91 

24



10.  Segment Reporting
See note 17 of the notes to consolidated financial statements included in the 2022 Annual Report for a description of the Company's operating segments. The following tables present the results of each of the Company's reportable operating segments reconciled to the consolidated financial statements.
 Three months ended March 31, 2023
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingAsset
Generation and
Management
Nelnet BankCorporate and Other ActivitiesEliminationsTotal
Total interest income$1,037 6,036 234,719 12,259 21,199 (9,282)265,968 
Interest expense— — 189,198 7,214 12,318 (9,282)199,449 
Net interest income1,037 6,036 45,521 5,045 8,881 — 66,519 
Less provision (negative provision) for loan losses— — 31,858 2,417 — — 34,275 
Net interest income after provision for loan losses1,037 6,036 13,663 2,628 8,881 — 32,244 
Other income (expense):
Loan servicing and systems revenue139,227 — — — — — 139,227 
Intersegment revenue7,790 56 — — — (7,846)— 
Education technology, services, and payment processing revenue— 133,603 — — — — 133,603 
Solar construction revenue— — — — 8,651 — 8,651 
Other, net608 — 2,845 210 (17,734)— (14,071)
Gain on sale of loans, net— — 11,812 — — — 11,812 
Derivative settlements, net— — 23,337 — — — 23,337 
Derivative market value adjustments, net— — (37,411)— — — (37,411)
Total other income (expense)147,625 133,659 583 210 (9,083)(7,846)265,148 
Cost of services:
Cost to provide education technology, services, and payment processing services— 47,704 — — — — 47,704 
Cost to provide solar construction services— — — — 8,299 — 8,299 
Total cost of services— 47,704 — — 8,299 — 56,003 
Operating expenses:
Salaries and benefits84,560 37,913 755 2,064 27,419 — 152,710 
Depreciation and amortization4,513 2,578 — 9,531 — 16,627 
Other expenses13,313 8,063 5,016 782 13,611 — 40,785 
Intersegment expenses, net21,057 5,800 8,696 80 (27,787)(7,846)— 
Total operating expenses123,443 54,354 14,467 2,931 22,774 (7,846)210,122 
Income (loss) before income taxes25,219 37,637 (221)(93)(31,275)— 31,267 
Income tax (expense) benefit(6,053)(9,066)53 35 6,781 — (8,250)
Net income (loss)19,166 28,571 (168)(58)(24,494)— 23,017 
Net loss attributable to noncontrolling interests— 138 — — 3,332 — 3,470 
Net income (loss) attributable to Nelnet, Inc.$19,166 28,709 (168)(58)(21,162)— 26,487 
Total assets as of March 31, 2023$232,667 424,742 14,939,324 1,000,659 2,207,722 (722,505)18,082,609 


25



 Three months ended March 31, 2022
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingAsset
Generation and
Management
Nelnet BankCorporate and Other ActivitiesEliminationsTotal
Total interest income$67 339 118,598 3,030 3,992 (828)125,196 
Interest expense24 — 46,003 856 2,026 (828)48,079 
Net interest income43 339 72,595 2,174 1,966 — 77,117 
Less provision (negative provision) for loan losses— — (864)429 — — (435)
Net interest income after provision for loan losses43 339 73,459 1,745 1,966 — 77,552 
Other income (expense):
Loan servicing and systems revenue136,368 — — — — — 136,368 
Intersegment revenue8,480 — — — (8,483)— 
Education technology, services, and payment processing revenue— 112,286 — — — — 112,286 
Solar construction revenue— — — — — — — 
Other, net740 — 6,511 1,500 1,125 — 9,877 
Gain on sale of loans, net— — 2,989 — — — 2,989 
Derivative settlements, net— — (2,809)— — — (2,809)
Derivative market value adjustments, net— — 145,734 — — — 145,734 
Total other income (expense)145,588 112,289 152,425 1,500 1,125 (8,483)404,445 
Cost of services:
Cost to provide education technology, services, and payment processing services— 35,545 — — — — 35,545 
Cost to provide solar construction services— — — — — — — 
Total cost of services— 35,545 — — — — 35,545 
Operating expenses:
Salaries and benefits91,972 31,286 591 1,554 24,012 — 149,414 
Depreciation and amortization4,954 2,315 — 9,684 — 16,956 
Other expenses16,213 5,764 3,033 682 13,804 — 39,499 
Intersegment expenses, net20,398 4,605 8,831 45 (25,396)(8,483)— 
Total operating expenses133,537 43,970 12,455 2,284 22,104 (8,483)205,869 
Income (loss) before income taxes12,094 33,113 213,429 961 (19,013)— 240,583 
Income tax (expense) benefit(2,903)(7,947)(51,223)(223)6,598 — (55,697)
Net income (loss)9,191 25,166 162,206 738 (12,415)— 184,886 
Net loss attributable to noncontrolling interests— — — — 1,761 — 1,761 
Net income (loss) attributable to Nelnet, Inc.$9,191 25,166 162,206 738 (10,654)— 186,647 
Total assets as of March 31, 2022$259,712 376,794 18,158,972 656,242 2,066,417 (528,396)20,989,741 






26



11. Disaggregated Revenue
The following tables present disaggregated revenue by service offering or customer type for the Company's fee-based operating segments.
Loan Servicing and Systems
 Three months ended March 31,
 20232022
Government loan servicing$108,880 109,125 
Private education and consumer loan servicing12,164 12,873 
FFELP loan servicing3,368 4,248 
Software services9,697 7,400 
Outsourced services5,118 2,722 
Loan servicing and systems revenue$139,227 136,368 
Education Technology, Services, and Payment Processing
 Three months ended March 31,
 20232022
Tuition payment plan services$34,187 30,716 
Payment processing44,041 38,071 
Education technology and services54,787 43,251 
Other588 248 
Education technology, services, and payment processing revenue$133,603 112,286 
Solar Construction
GRNE Solar was acquired on July 1, 2022; accordingly, there are no results for the three months ended March 31, 2022.
Three months ended March 31, 2023
Commercial revenue$6,234 
Residential revenue2,775 
Other(358)
Solar construction revenue$8,651 
Other Income (Expense)
The following table presents the components of "other, net" in "other income (expense)" on the consolidated statements of income:
Three months ended March 31,
20232022
ALLO preferred return$2,249 2,117 
Borrower late fee income2,247 2,431 
Administration/sponsor fee income1,772 2,123 
Investment advisory services1,612 1,282 
Loss from ALLO voting membership interest investment(20,213)(13,130)
Investment activity, net(3,577)11,856 
Loss from solar investments(1,947)(1,030)
Other3,786 4,228 
Other, net$(14,071)9,877 
27



12.  Major Customer
Government Loan Servicing
Nelnet Servicing, LLC (Nelnet Servicing) and Great Lakes Educational Loan Services, Inc. (Great Lakes), both subsidiaries of the Company, are two of the current six private sector entities that have student loan servicing contracts with the Department. Revenue earned by the Company related to these contracts was $108.9 million and $109.1 million for the three months ended March 31, 2023 and 2022, respectively. The Company currently licenses its hosted servicing software two of the six servicers for the Department.
Contract Modifications and Award
On March 22, 2023, each of Nelnet Servicing and Great Lakes received modifications of contract with an effective date of April 1, 2023 (collectively the “modifications”) from the Department. Such modifications outline the Department's amendment to the student loan servicing contracts between the Department and each of Nelnet Servicing and Great Lakes (the “servicing contracts”) to reduce the current prices earned by Nelnet Servicing and Great Lakes under the servicing contracts. Under the servicing contracts, Nelnet Servicing and Great Lakes earn a monthly fee from the Department for each unique borrower they service on behalf of the Department. The modifications reduce the monthly fee by $0.19 per borrower on certain borrower statuses.
The Company's current student loan servicing contracts with the Department are scheduled to expire on December 14, 2023. In 2017, the Department initiated a contract procurement process referred to as the Next Generation Financial Services Environment for a new framework for the servicing of all student loans owned by the Department. In the second quarter of 2022, the Department released a solicitation entitled Unified Servicing and Data Solution (USDS) for the new servicing framework. The Company responded to the USDS solicitation. On April 24, 2023, Nelnet Diversified Solutions, LLC (NDS), a subsidiary of the Company, received a contract award from the Department, pursuant to which NDS was selected to provide continued servicing capabilities for the Department's Office of Federal Student Aid's student aid recipients under a new USDS contract (the "New Government Servicing Contract") which will replace the existing legacy Department student loan servicing contracts that are currently scheduled to expire December 14, 2023.
The New Government Servicing Contract is effective April 24, 2023 and has a five year base period, with 2 two-year and 1 one-year possible extensions. The Department's total loan servicing volume of more than 37 million existing borrowers will be allocated by the Department to NDS and four other servicers that were awarded a USDS contract. New Department borrowers will be allocated to the USDS servicers based on service and performance levels. Under the New Government Servicing Contract, NDS will begin immediately to make required servicing platform enhancements, for which NDS will be compensated from the Department on certain of these investments. In a press release issued on April 24, 2023 by the Department's Office of Federal Student Aid (FSA), FSA indicated that servicing under the USDS contracts will go live in 2024 and to maintain stability as the new loan servicing environment gets underway, FSA will extend the current legacy servicing contracts with the Department from December 14, 2023 to December 2024. Until servicing under the USDS contracts goes live, the Company will continue to earn revenue for servicing borrowers under its current legacy servicing contracts with the Department.
The fee structure included in the new Department servicing contracts under USDS are structurally different than the current legacy servicing contracts with the Department. The USDS servicing contracts have multiple revenue components with tiered pricing based on borrower volume, while revenue earned under the legacy servicing contracts is primarily based on borrower status. Assuming borrower volume remains consistent under the USDS servicing contract, the Company expects revenue earned on a per borrower blended basis will decrease under the USDS contract versus the current legacy contracts. However, consistent with the current legacy contracts, the Company expects to earn additional revenue from the Department under the USDS servicing contract for change requests, consolidations, and other support services. As discussed below, during 2023, the Company will continue to transfer the Great Lakes direct loan servicing volume to the Nelnet servicing platform. The associated cost savings with moving government borrowers to one servicing platform will be partially offset under the USDS contract as the Company will incur additional costs for cybersecurity and other system specifications as required under the new contract.
Loan Volume Transfers
Edfinancial Services, LLC ("Edfinancial"), a current servicer for the Department, utilizes Nelnet Servicing's platform to service their loans for the Department. In the fourth quarter of 2022, Nelnet Servicing and Edfinancial reached an agreement on a decommission schedule transferring Edfinancial’s direct loan servicing volume to another servicing platform. As of March 31, 2023, Edfinancial was servicing 3.5 million borrowers for the Department on the Company’s platform.
28



In February 2023, the Department notified the Company of its intention to transfer up to one million borrowers of the Company’s existing Department servicing borrowers to another servicer, and one of the Company’s remote hosted servicing customers notified the Company the Department intends to move that customer’s servicing borrowers to a different servicing platform. As of March 31, 2023, the remote hosted servicing customer was servicing approximately 1.4 million borrowers for the Department on the Company's platform. Neither transfer decision was based on the Company’s performance.
The 2023 transfers discussed above began in the first quarter of 2023 and the Company expects the transfers to be completed by the end of the second quarter of 2023. As a result of the transfers, software services revenue for remote hosted customers and government servicing revenue will decrease in future periods as borrowers are transferred off of the Company’s platform. In addition, once all remote hosted servicing transfers are complete, there will be no active Department remote hosted servicing customers using the Company’s platform.
In addition, the Company continues to transfer the Great Lakes direct loan servicing volume to the Nelnet servicing platform (the GreatNet Federal servicing platform). The Company anticipates the transfer of active borrowers to be completed by the end of the second quarter of 2023 and decommissioning of the Great Lakes' platform to be completed by the end of 2023. Therefore, potential associated cost savings as a result of transferring direct loan servicing volume to one platform will not be recognized in operating results until 2024.
Department of Education Debt Relief
In August 2022, the Department announced a broad based student debt relief plan that would provide targeted student debt cancellation to borrowers with loans held by the Department, and that borrowers whose annual income for either 2020 or 2021 was under $125,000 (for single or married, filing separately) or under $250,000 (for married couples, filing jointly or heads of household) will be eligible for otherwise unconditional loan cancellation in amounts of up to $20,000 for eligible borrowers who received a Pell Grant, or of up to $10,000 for eligible borrowers who did not receive a Pell Grant. Decisions by the U.S. Courts of Appeals for the Eighth Circuit and Fifth Circuit in October 2022 and November 2022, respectively, in response to legal challenges that were initiated by other parties (not the Company) have blocked implementation of the Department's broad based student debt relief plan. These cases have been appealed to the U.S. Supreme Court. As of the filing of this report, the Supreme Court has not ruled on, and the Company cannot predict the timing, nature, or ultimate outcome of, this case.
The Company cannot estimate how many borrowers meet the eligibility requirements and other terms and conditions for one-time debt relief under the Department's announcement. If there was a broad $10,000 or $20,000 per borrower forgiveness on all government owned loans, the Company estimates it would decrease the number of borrowers serviced (based on the borrower loan information as of March 31, 2023) by approximately 4.5 million borrowers and 7.7 million borrowers, respectively. The actual impact to the number of borrowers serviced may be less than these amounts due to annual income ceilings for borrowers to qualify for forgiveness and the impact of whether a Pell Grant was received on the amount of forgiveness for a borrower.
Revenue earned under the current Department servicing contracts will decrease in future periods if the Department's student debt relief plan or other broad based loan forgiveness is implemented.
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13.  Fair Value
The following tables present the Company’s financial assets and liabilities that are measured at fair value on a recurring basis.
 As of March 31, 2023As of December 31, 2022
 Level 1Level 2TotalLevel 1Level 2Total
Assets:   
Investments:
Asset-backed debt securities - available-for-sale$99 1,070,604 1,070,703 100 1,388,937 1,389,037 
Equity securities91 — 91 6,719 — 6,719 
Equity securities measured at net asset value (a)35,572 32,363 
Total investments 190 1,070,604 1,106,366 6,819 1,388,937 1,428,119 
Total assets$190 1,070,604 1,106,366 6,819 1,388,937 1,428,119 
(a) In accordance with the Fair Value Measurements Topic of the FASB Accounting Standards Codification, certain investments that are measured at fair value using the net asset value per share (or its equivalent) practical expedient have not been classified in the fair value hierarchy.
The following table summarizes the fair values of all of the Company’s financial instruments on the consolidated balance sheets:
 As of March 31, 2023
 Fair valueCarrying valueLevel 1Level 2Level 3
Financial assets:    
Loans receivable$13,919,785 13,760,708 — — 13,919,785 
Accrued loan interest receivable800,400 800,400 — 800,400 — 
Cash and cash equivalents187,574 187,574 187,574 — — 
Investments (at fair value)1,106,366 1,106,366 190 1,070,604 — 
Investments - held to maturity154,119 154,119 — 154,119 — 
Notes receivable30,246 30,246 — 30,246 — 
Beneficial interest in loan securitizations201,216 177,888 — — 201,216 
Restricted cash576,267 576,267 576,267 — — 
Restricted cash – due to customers134,202 134,202 134,202 — — 
Financial liabilities:  
Bonds and notes payable12,933,378 13,438,416 — 12,933,378 — 
Accrued interest payable34,374 34,374 — 34,374 — 
Bank deposits647,708 675,767 391,379 256,329 — 
Due to customers280,624 280,624 280,624 — — 
 As of December 31, 2022
 Fair valueCarrying valueLevel 1Level 2Level 3
Financial assets:    
Loans receivable$14,586,794 14,427,025 — — 14,586,794 
Accrued loan interest receivable816,864 816,864 — 816,864 — 
Cash and cash equivalents118,146 118,146 118,146 — — 
Investments (at fair value)1,428,119 1,428,119 6,819 1,388,937 — 
Investments - held to maturity18,996 18,774 — 18,996 — 
Notes receivable31,106 31,106 — 31,106 — 
Beneficial interest in loan securitizations162,360 138,738 — — 162,360 
Restricted cash945,159 945,159 945,159 — — 
Restricted cash – due to customers294,311 294,311 294,311 — — 
Financial liabilities:  
Bonds and notes payable14,088,666 14,637,195 — 14,088,666 — 
Accrued interest payable36,049 36,049 — 36,049 — 
Bank deposits664,573 691,322 355,282 309,291 — 
Due to customers348,317 348,317 348,317 — — 
The methodologies for estimating the fair value of financial assets and liabilities are described in note 24 of the notes to consolidated financial statements included in the 2022 Annual Report.
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ITEM 2.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(Management’s Discussion and Analysis of Financial Condition and Results of Operations is for the three months ended March 31, 2023 and 2022. All dollars are in thousands, except per share amounts, unless otherwise noted.)
The following discussion and analysis provides information that the Company’s management believes is relevant to an assessment and understanding of the consolidated results of operations and financial condition of the Company. The discussion should be read in conjunction with the Company’s consolidated financial statements included in the 2022 Annual Report.
Forward-looking and cautionary statements
This report contains forward-looking statements and information that are based on management's current expectations as of the date of this document. Statements that are not historical facts, including statements about the Company's plans and expectations for future financial condition, results of operations or economic performance, or that address management's plans and objectives for future operations, and statements that assume or are dependent upon future events, are forward-looking statements. The words “anticipate,” “assume,” “believe,” “continue,” “could,” “ensure,” “estimate,” “expect,” “forecast,” “future,” “intend,” “may,” “plan,” “potential,” “predict,” “scheduled,” “should,” “will,” “would,” and similar expressions, as well as statements in future tense, are intended to identify forward-looking statements.
The forward-looking statements are based on assumptions and analyses made by management in light of management's experience and its perception of historical trends, current conditions, expected future developments, and other factors that management believes are appropriate under the circumstances. These statements are subject to known and unknown risks, uncertainties, assumptions, and other factors that may cause the actual results and performance to be materially different from any future results or performance expressed or implied by such forward-looking statements. These factors include, among others, the risks and uncertainties set forth in the “Risk Factors” section of the 2022 Annual Report and include such risks and uncertainties as:
risks related to the ability to successfully maintain and increase allocated volumes of student loans serviced by the Company under existing and future servicing contracts with the U.S. Department of Education (the "Department") and risks related to the Company's ability to comply with agreements with third-party customers for the servicing of Federal Direct Loan Program, Federal Family Education Loan Program (the "FFEL Program" or FFELP), private education, and consumer loans;
loan portfolio risks such as interest rate basis and repricing risk, the risk of loss of floor income on certain student loans originated under the FFEL Program, risks related to the use of derivatives to manage exposure to interest rate fluctuations, uncertainties regarding the expected benefits from purchased securitized and unsecuritized FFELP, private education, consumer, and other loans, or investment interests therein, and initiatives to purchase additional FFELP, private education, consumer, and other loans, and risks from changes in levels of loan prepayment or default rates;
financing and liquidity risks, including risks of changes in the interest rate environment;
risks from changes in the terms of education loans and in the educational credit and services markets resulting from changes in applicable laws, regulations, and government programs and budgets;
risks related to a breach of or failure in the Company's operational or information systems or infrastructure, or those of third-party vendors;
uncertainties inherent in forecasting future cash flows from student loan assets and related asset-backed securitizations;
risks and uncertainties of the expected benefits from the November 2020 launch of Nelnet Bank operations, including the ability to successfully conduct banking operations and achieve expected market penetration;
risks related to the expected benefits to the Company from its continuing investment in ALLO Holdings, LLC (referred to collectively with its subsidiary ALLO Communications LLC as "ALLO"), and risks related to investments in solar projects, including risks of not being able to realize tax credits which remain subject to recapture by taxing authorities;
risks and uncertainties related to other initiatives to pursue additional strategic investments (and anticipated income therefrom), acquisitions, and other activities, including activities that are intended to diversify the Company both within and outside of its historical core education-related businesses;
risks and uncertainties associated with climate change; and
risks and uncertainties associated with litigation matters and with maintaining compliance with the extensive regulatory requirements applicable to the Company's businesses.
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All forward-looking statements contained in this report are qualified by these cautionary statements and are made only as of the date of this document. Although the Company may from time to time voluntarily update or revise its prior forward-looking statements to reflect actual results or changes in the Company's expectations, the Company disclaims any commitment to do so except as required by law.
OVERVIEW
The Company is a diverse, innovative company with a purpose to serve others and a vision to make dreams possible. The largest operating businesses engage in loan servicing and education technology, services, and payment processing, and the Company also has a significant investment in communications. A significant portion of the Company's revenue is net interest income earned on a portfolio of federally insured student loans. The Company also makes investments to further diversify both within and outside of its historical core education-related businesses including, but not limited to, investments in early-stage and emerging growth companies, real estate, and renewable energy (solar). The Company is also actively expanding its private education, consumer, and other loan portfolios, and in November 2020 launched Nelnet Bank.
GAAP Net Income and Non-GAAP Net Income, Excluding Adjustments
The Company prepares its financial statements and presents its financial results in accordance with GAAP. However, it also provides additional non-GAAP financial information related to specific items management believes to be important in the evaluation of its operating results and performance. A reconciliation of the Company's GAAP net income to Non-GAAP net income, excluding derivative market value adjustments, and a discussion of why the Company believes providing this additional information is useful to investors, is provided below.
Three months ended March 31,
20232022
GAAP net income attributable to Nelnet, Inc.$26,487 186,647 
Realized and unrealized derivative market value adjustments37,411 (145,734)
Tax effect (a)(8,979)34,976 
Non-GAAP net income attributable to Nelnet, Inc., excluding derivative market value adjustments (b)$54,919 75,889 
Earnings per share:
GAAP net income attributable to Nelnet, Inc.$0.71 4.91 
Realized and unrealized derivative market value adjustments1.00 (3.83)
Tax effect (a)(0.24)0.91 
Non-GAAP net income attributable to Nelnet, Inc., excluding derivative market value adjustments (b)$1.47 1.99 
(a) The tax effects are calculated by multiplying the realized and unrealized derivative market value adjustments by the applicable statutory income tax rate.
(b) "Derivative market value adjustments" includes both the realized portion of gains and losses (corresponding to variation margin received or paid on derivative instruments that are settled daily at a central clearinghouse) and the unrealized portion of gains and losses that are caused by changes in fair values of derivatives which do not qualify for "hedge treatment" under GAAP. "Derivative market value adjustments" does not include "derivative settlements" that represent the cash paid or received during the current period to settle with derivative instrument counterparties the economic effect of the Company's derivative instruments based on their contractual terms.
The accounting for derivatives requires that changes in the fair value of derivative instruments be recognized currently in earnings, with no fair value adjustment of the hedged item, unless specific hedge accounting criteria is met. Management has structured all of the Company’s derivative transactions with the intent that each is economically effective; however, the Company’s derivative instruments do not qualify for hedge accounting. As a result, the change in fair value of derivative instruments is reported in current period earnings with no consideration for the corresponding change in fair value of the hedged item. Under GAAP, the cumulative net realized and unrealized gain or loss caused by changes in fair values of derivatives in which the Company plans to hold to maturity will equal zero over the life of the contract. However, the net realized and unrealized gain or loss during any given reporting period fluctuates significantly from period to period.
The Company believes these point-in-time estimates of asset and liability values related to its derivative instruments that are subject to interest rate fluctuations are subject to volatility mostly due to timing and market factors beyond the control of management, and affect the period-to-period comparability of the results of operations. Accordingly, the Company’s management utilizes operating results excluding these items for comparability purposes when making decisions regarding the Company’s performance and in presentations with credit rating agencies, lenders, and investors. Consequently, the Company reports this non-GAAP information because the Company believes that it provides additional information regarding operational and performance indicators that are closely assessed by management. There is no comprehensive, authoritative guidance for the presentation of such non-GAAP information, which is only meant to supplement GAAP results by providing additional information that management utilizes to assess performance.
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Operating Segments
The Company's reportable operating segments are described in note 1 of the notes to consolidated financial statements included in the 2022 Annual Report. They include:
Loan Servicing and Systems (LSS) - referred to as Nelnet Diversified Services (NDS)
Education Technology, Services, and Payment Processing (ETS&PP) - referred to as Nelnet Business Services (NBS)
Asset Generation and Management (AGM)
Nelnet Bank
The Company earns fee-based revenue through its NDS and NBS reportable operating segments. The Company earns net interest income on its loan portfolio, consisting primarily of FFELP loans, in its AGM reportable operating segment. This segment is expected to generate significant amounts of cash as the FFELP portfolio amortizes. The Company actively works to maximize the amount and timing of cash flows generated from its FFELP portfolio and seeks to acquire additional loan assets to leverage its servicing scale and expertise to generate incremental earnings and cash flow.
On November 2, 2020, the Company obtained final approval for federal deposit insurance from the Federal Deposit Insurance Corporation (FDIC) and for a bank charter from the Utah Department of Financial Institutions (UDFI) in connection with the establishment of Nelnet Bank, and Nelnet Bank launched operations. Nelnet Bank operates as an internet industrial bank franchise focused on the private education and unsecured consumer loan markets, with a home office in Salt Lake City, Utah.
Other business activities and operating segments that are not reportable are combined and included in Corporate and Other Activities ("Corporate"). Corporate also includes income earned on the majority of the Company’s investments, interest expense incurred on unsecured and other corporate related debt transactions, and certain shared service activities related to internal audit, human resources, accounting, legal, enterprise risk management, information technology, occupancy, and marketing. These shared services are allocated to each operating segment based on estimated use of such activities and services. In addition, Corporate includes corporate costs and overhead functions not allocated to operating segments, including executive management, investments in innovation, and other holding company organizational costs.

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The information below provides the operating results (net income (loss) before taxes) for each reportable operating segment and Corporate and Other Activities for the three months ended March 31, 2023 and 2022. See "Results of Operations" for each reportable operating segment and Corporate and Other Activities under this Item 2 for additional detail.
Three months ended March 31,Certain Items Impacting Comparability
(All dollar amounts below are pre-tax)
20232022
NDS$25,219 12,094 
An increase in before tax operating margin in 2023 compared with 2022 due to a decrease in operating expenses, primarily salaries and benefits. In 2022, the Company was fully staffed in preparation for the resumption of federal student loan payments once the CARES Act suspension was to expire. The expiration of the CARES Act was extended multiple times throughout 2022. The Company reduced staff in January 2023 to manage excess staff due to the delays in the government's student debt relief and return to repayment programs.
NBS37,637 33,113 
The recognition of $6.0 million of interest income in 2023 compared with $0.3 million in 2022 due to higher interest rates.
A decrease in before tax operating margin, excluding net interest income, in 2023 compared with 2022 due to additional investments in the development of new services and technologies and superior customer experiences to align with the Company's strategies to grow, retain, and diversify revenue.
AGM(221)213,429 
A net loss of $37.4 million related to changes in the fair values of derivative instruments that do not qualify for hedge accounting in 2023 compared with a net gain of $145.7 million in 2022.
The recognition of $31.9 million in provision for loan losses in 2023 compared with a negative provision of $0.9 million in 2022.
A decrease of $12.6 million in net interest income due to the decrease in the average balance of loans in 2023 compared with 2022.
An increase of $4.2 million in net interest income due to an increase in core loan spread in 2023 compared with 2022.
The recognition of $11.8 million in gains from the sale of loans in 2023 compared with $3.0 million in 2022.
Nelnet Bank(93)961 
Corporate(31,275)(19,013)
The recognition of a net loss of $20.2 million in 2023 related to the Company’s investment in ALLO, compared with a net loss of $13.1 million in 2022.
The recognition of net investment losses of $3.3 million in 2023 compared with net investment income and gains of $8.5 million in 2022.
Income before income taxes31,267 240,583 
Income tax expense(8,250)(55,697)
Net loss attributable to noncontrolling interests3,470 1,761 
Net income$26,487 186,647 
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CONSOLIDATED RESULTS OF OPERATIONS
An analysis of the Company's consolidated operating results for the three months ended March 31, 2023 compared with the same period in 2022 is provided below.
The Company’s operating results are primarily driven by the performance of its existing loan portfolio and the revenues generated by its fee-based businesses and the costs to provide such services. The performance of the Company’s portfolio is driven by net interest income (which includes financing costs) and losses related to credit quality of the assets, along with the cost to administer and service the assets and related debt.
The Company operates as distinct reportable operating segments as described above. For a reconciliation of the reportable segment operating results to the consolidated results of operations, see note 10 of the notes to consolidated financial statements included under Part I, Item 1 of this report. Since the Company monitors and assesses its operations and results based on these segments, the discussion following the consolidated results of operations is presented on a reportable segment basis.
 Three months ended
 March 31,
 20232022Additional information
Loan interest$225,243 111,377 Increase was due to an increase in the gross yield earned on loans, partially offset by a decrease in the average balance of loans and in gross fixed rate floor income.
Investment interest40,725 13,819 Includes income from interest-earning deposits and investments and restricted cash in asset-backed securitizations. Increase was due to an increase in interest earning investments and an increase in interest rates.
Total interest income265,968 125,196 
Interest expense199,449 48,079 Increase was due to an increase in cost of funds, partially offset by a decrease in the average balance of debt outstanding.
Net interest income66,519 77,117 
Less provision (negative provision) for loan losses34,275 (435)
Represents the current period provision (negative provision) to reflect the lifetime expected credit losses related to the Company's loan portfolio. See note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report for the activity in the Company's allowance for loan losses.
Net interest income after provision for loan losses32,244 77,552 
Other income (expense):  
LSS revenue139,227 136,368 See LSS operating segment - results of operations.
ETS&PP revenue133,603 112,286 See ETS&PP operating segment - results of operations.
Solar construction revenue8,651 — 
On July 1, 2022, the Company acquired 80% of the ownership interests of GRNE Solar. GRNE Solar designs and installs residential, commercial, and utility-scale solar systems. The acquisition diversifies the Company's position in the renewable energy space to include solar construction.
Other, net(14,071)9,877 
See table below for the components of "other, net."
Gain on sale of loans, net11,812 2,989 
The Company sold $261.9 million (par value) of consumer and other loans during 2023 and recognized a net gain of $11.8 million. The Company sold $18.1 million (par value) of consumer loans in 2022 and recognized a gain of $3.0 million.
Derivative settlements, net23,337 (2,809)
The Company maintains an overall risk management strategy that incorporates the use of derivative instruments to reduce the economic effect of interest rate volatility. Derivative settlements for each applicable period should be evaluated with the Company's net interest income. The majority of derivative settlements received in 2023 was from the Company's derivatives used to hedge loans earning fixed rate floor income. This entire derivative portfolio was terminated on March 15, 2023 to minimize the Company's exposure to market volatility. As such, there will be no derivative settlements received on this portfolio of derivatives in future periods. See AGM operating segment - results of operations.
Derivative market value adjustments, net(37,411)145,734 
Includes the realized and unrealized gains and losses that are caused by changes in fair values of derivatives which do not qualify for "hedge treatment" under GAAP. The majority of the derivative market value adjustments were related to the changes in fair value of the Company's floor income interest rate swaps. Such changes reflect that a decrease in the forward yield curve during a reporting period results in a decrease in the fair value of the Company's floor income interest rate swaps, and an increase in the forward yield curve during a reporting period results in an increase in the fair value of such swaps. The entire portfolio of floor income interest rate swaps was terminated on March 15, 2023 to minimize the Company's exposure to market volatility. As such, the Company expects the derivative market value adjustments in future periods will be less substantial.
Total other income (expense)265,148 404,445 
Cost of services:
Cost to provide education technology, services, and payment processing services47,704 35,545 
Represents direct costs to provide payment processing and instructional services in ETS&PP. Increase was primarily due to additional instructional services costs. See ETS&PP operating segment - results of operations.
Cost to provide solar construction services8,299 — As noted above, the Company acquired GRNE Solar on July 1, 2022. These amounts represent direct costs related to GRNE providing solar construction services.
Total cost of services56,003 35,545 
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Operating expenses:  
Salaries and benefits152,710 149,414 
Increase was due to an increase in headcount in ETS&PP to support the growth of its customer base and the investment in the development of new technologies. This increase was partially offset by staff reductions in LSS to manage excess staff due to delays in the government's student debt relief and return to repayment programs.
Depreciation and amortization16,627 16,956 Includes depreciation of property and equipment and the amortization of intangibles from prior business acquisitions.
Other expenses40,785 39,499 Includes expenses necessary for operations, such as postage and distribution, consulting and professional fees, occupancy, communications, and certain information technology-related costs. Increase was due to an increase in expenses in ETS&PP due to higher costs for consulting, professional fees, and technology services resulting from investments in new technologies, and an increase in costs for travel and in-person hosted conferences that had previously subsided due to the COVID-19 pandemic. The increase was partially offset by a decrease in expenses in LSS due to a decrease in professional fees and facility costs. Over the last year, the Company has reduced its office space as a large number of employees continue to work from home.
Total operating expenses210,122 205,869 
Income before income taxes31,267 240,583 
Income tax expense8,250 55,697 
The effective tax rate was 23.7% and 23.0% for the three months ended March 31, 2023 and 2022, respectively.
Net income23,017 184,886 
Net loss attributable to noncontrolling interests3,470 1,761 Amounts for noncontrolling interests reflect the net income/loss attributable to the holders of noncontrolling membership interests in WRCM, NextGen, multiple solar entities including, GRNE Solar, and multiple entities investing in federal opportunity zone programs.
Net income attributable to Nelnet, Inc.$26,487 186,647 
Additional information:See "Overview - GAAP Net Income and Non-GAAP Net Income, Excluding Adjustments" above for additional information about non-GAAP net income, excluding derivative market value adjustments.
Net income attributable to Nelnet, Inc.$26,487 186,647 
Derivative market value adjustments, net37,411 (145,734)
Tax effect(8,979)34,976 
Net income attributable to Nelnet, Inc., excluding derivative market value adjustments$54,919 75,889 
The following table summarizes the components of "other, net" in "other income (expense)" on the consolidated statements of income.
 Three months ended March 31,
 20232022Additional information
ALLO preferred return $2,249 2,117 See Corporate - results of operations.
Borrower late fee income 2,247 2,431 See AGM operating segment - results of operations.
Administration/sponsor fee income 1,772 2,123 See AGM operating segment - results of operations.
Investment advisory services 1,612 1,282 See Corporate - results of operations.
Loss from ALLO voting membership interest investment (20,213)(13,130)See Corporate - results of operations.
Investment activity, net (3,577)11,856 See Corporate - results of operations and note (a) below for additional information.
Loss from solar investments (1,947)(1,030)See Corporate - results of operations.
Other 3,786 4,228 
Other, net$(14,071)9,877 
(a)    During the three months ended March 31, 2023, the Company recognized net investment losses of $3.6 million, including net losses of $0.3 million from venture capital investments recognized at Nelnet Bank, a gain of $0.8 million related to real estate investments at Corporate, and losses of $4.1 million primarily related to sales of investments in asset-backed securities (bonds) and marketable equity securities (a loss of $4.1 million recognized at Corporate and a loss of $0.5 million recognized at AGM partially offset by a gain of $0.5 million recognized at Nelnet Bank).
During the three months ended March 31, 2022, the Company recognized net investment income and gains of $11.9 million, including $7.2 million from venture capital investments (including $4.9 million recognized at Corporate, $1.9 million recognized at AGM, and $0.4 million recognized at Nelnet Bank), $4.4 million related to real estate investments at Corporate, and $0.3 million related to investments in asset-backed securities (bonds) and marketable equity securities (a loss of $0.8 million recognized at Corporate and income of $1.1 million recognized at Nelnet Bank).
The Company anticipates fluctuations in future periodic earnings resulting from investment sales and valuation adjustments.
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LOAN SERVICING AND SYSTEMS OPERATING SEGMENT – RESULTS OF OPERATIONS
Loan Servicing Volumes
As of
December 31,
2021
March 31,
2022
June 30,
2022
September 30,
2022
December 31,
2022
March 31,
2023
Servicing volume (dollars in millions):
Government$478,402 507,653 542,398 545,546 545,373 537,291 
FFELP26,916 25,646 24,224 22,412 20,226 19,815 
Private and consumer23,702 23,433 22,838 22,461 21,866 21,484 
Total$529,020 556,732 589,460 590,419 587,465 578,590 
Number of servicing borrowers:
Government14,196,520 14,727,860 15,426,607 15,657,942 15,777,328 15,518,751 
FFELP1,092,066 1,034,913 977,785 910,188 829,939 819,791 
Private and consumer1,065,439 1,030,863 998,454 979,816 951,866 925,861 
Total16,354,025 16,793,636 17,402,846 17,547,946 17,559,133 17,264,403 
Number of remote hosted borrowers:4,799,368 5,487,943 5,738,381 6,025,377 6,135,760 5,048,324 
Government Loan Servicing
Nelnet Servicing, LLC (Nelnet Servicing) and Great Lakes Educational Loan Services, Inc. (Great Lakes), both subsidiaries of the Company, are two of the current six private sector entities that have student loan servicing contracts with the Department to service loans that include Federal Direct Loan Program loans originated directly by the Department and FFEL Program loans purchased by the Department. The Company currently licenses its hosted servicing software to two of the six servicers for the Department.
Contract Modifications and Award
On March 22, 2023, each of Nelnet Servicing and Great Lakes received modifications of contract with an effective date of April 1, 2023 (collectively the “modifications”) from the Department. Such modifications outline the Department's amendment to the student loan servicing contracts between the Department and each of Nelnet Servicing and Great Lakes (the “servicing contracts”) to reduce the current prices earned by Nelnet Servicing and Great Lakes under the servicing contracts. Under the servicing contracts, Nelnet Servicing and Great Lakes earn a monthly fee from the Department for each unique borrower they service on behalf of the Department. The modifications reduce the monthly fee by $0.19 per borrower on certain borrower statuses.
The Company's current student loan servicing contracts with the Department are scheduled to expire on December 14, 2023. In 2017, the Department initiated a contract procurement process referred to as the Next Generation Financial Services Environment for a new framework for the servicing of all student loans owned by the Department. In the second quarter of 2022, the Department released a solicitation entitled Unified Servicing and Data Solution (USDS) for the new servicing framework. The Company responded to the USDS solicitation. On April 24, 2023, Nelnet Diversified Solutions, LLC (NDS), a subsidiary of the Company, received a contract award from the Department, pursuant to which NDS was selected to provide continued servicing capabilities for the Department's Office of Federal Student Aid's student aid recipients under a new USDS contract (the "New Government Servicing Contract") which will replace the existing legacy Department student loan servicing contracts that are currently scheduled to expire December 14, 2023.
The New Government Servicing Contract is effective April 24, 2023 and has a five year base period, with 2 two-year and 1 one-year possible extensions. The Department's total loan servicing volume of more than 37 million existing borrowers will be allocated by the Department to NDS and four other servicers that were awarded a USDS contract. New Department borrowers will be allocated to the USDS Servicers based on service and performance levels. Under the New Government Servicing Contract, NDS will begin immediately to make required servicing platform enhancements, for which NDS will be compensated from the Department on certain of these investments. In a press release issued on April 24, 2023 by the Department's Office of Federal Student Aid (FSA), FSA indicated that servicing under the USDS contracts will go live in 2024 and to maintain stability as the new loan servicing environment gets underway, FSA will extend the current legacy servicing contracts with the Department from December 14, 2023 to December 2024. Until servicing under the USDS contracts goes live, the Company will continue to earn revenue for servicing borrowers under its current legacy servicing contracts with the Department.
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The fee structure included in the new Department servicing contracts under USDS are structurally different than the current legacy servicing contracts with the Department. The USDS servicing contracts have multiple revenue components with tiered pricing based on borrower volume, while revenue earned under the legacy servicing contracts is primarily based on borrower status. Assuming borrower volume remains consistent under the USDS servicing contract, the Company expects revenue earned on a per borrower blended basis will decrease under the USDS contract versus the current legacy contracts. However, consistent with the current legacy contracts, the Company expects to earn additional revenue from the Department under the USDS servicing contract for change requests, consolidations, and other support services. As discussed below, during 2023, the Company will continue to transfer the Great Lakes direct loan servicing volume to the Nelnet servicing platform. The associated cost savings with moving government borrowers to one servicing platform will be partially offset under the USDS contract as the Company will incur additional costs for cybersecurity and other system specifications as required under the new contract.
Loan Volume Transfers
In July 2021, the Pennsylvania Higher Education Assistance Agency (PHEAA) announced its exit from the federal student loan servicing business. All applicable student loans serviced for the Department by PHEAA were transferred to successor servicers. At the time of this announcement, PHEAA serviced approximately 8.5 million borrowers under its contract. As of December 31, 2021 and 2022, approximately 603,000 and 1,910,000 PHEAA borrowers, respectively, have been transitioned to the Company's platform. In addition, over this same time period, PHEAA borrowers were transferred to other servicers to which the Company provides its servicing system (remote hosted servicing customers).
Edfinancial Services, LLC ("Edfinancial"), a current servicer for the Department, utilizes Nelnet Servicing's platform to service their loans for the Department. In the fourth quarter of 2022, Nelnet Servicing and Edfinancial reached an agreement on a decommission schedule transferring Edfinancial’s direct loan servicing volume to another servicing platform. As of March 31, 2023, Edfinancial was servicing 3.5 million borrowers for the Department on the Company’s platform.
In February 2023, the Department notified the Company of its intention to transfer up to one million borrowers of the Company’s existing Department servicing borrowers to another servicer, and one of the Company’s remote hosted servicing customers notified the Company the Department intends to move that customer’s servicing borrowers to a different servicing platform. As of March 31, 2023, the remote hosted servicing customer was servicing approximately 1.4 million borrowers for the Department on the Company's platform. Neither transfer decision was based on the Company’s performance.
The 2023 transfers discussed above began in the first quarter of 2023 and the Company expects the transfers to be completed by the end of the second quarter of 2023. As a result of the transfers, software services revenue for remote hosted customers and government servicing revenue will decrease in future periods as borrowers are transferred off of the Company’s platform. In addition, once all remote hosted servicing transfers are complete, there will be no active Department remote hosted servicing customers using the Company’s platform.
In addition, the Company continues to transfer the Great Lakes direct loan servicing volume to the Nelnet servicing platform (the GreatNet Federal servicing platform). The Company anticipates the transfer of active borrowers to be completed by the end of the second quarter of 2023 and decommissioning of the Great Lakes' platform to be completed by the end of 2023. Therefore, potential associated cost savings as a result of transferring direct loan servicing volume to one platform will not be recognized in operating results until 2024.
Department of Education Debt Relief
In August 2022, the Department announced a broad based student debt relief plan that would provide targeted student debt cancellation to borrowers with loans held by the Department, and that borrowers whose annual income for either 2020 or 2021 was under $125,000 (for single or married, filing separately) or under $250,000 (for married couples, filing jointly or heads of household) will be eligible for otherwise unconditional loan cancellation in amounts of up to $20,000 for eligible borrowers who received a Pell Grant, or of up to $10,000 for eligible borrowers who did not receive a Pell Grant. Decisions by the U.S. Courts of Appeals for the Eighth Circuit and Fifth Circuit in October 2022 and November 2022, respectively, in response to legal challenges that were initiated by other parties (not the Company) have blocked implementation of the Department's broad based student debt relief plan. These cases have been appealed to the U.S. Supreme Court. As of the filing of this report, the Supreme Court has not ruled on, and the Company cannot predict the timing, nature, or ultimate outcome of, this case.
The Company cannot estimate how many borrowers meet the eligibility requirements and other terms and conditions for one-time debt relief under the Department's announcement. If there was a broad $10,000 or $20,000 per borrower forgiveness on all government owned loans, the Company estimates it would decrease the number of borrowers serviced (based on the borrower loan information as of March 31, 2023) by approximately 4.5 million borrowers and 7.7 million borrowers, respectively. The
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actual impact to the number of borrowers serviced may be less than these amounts due to annual income ceilings for borrowers to qualify for forgiveness and the impact of whether a Pell Grant was received on the amount of forgiveness for a borrower.
Revenue earned under the current Department servicing contracts will decrease in future periods if the Department's student debt relief plan or other broad based loan forgiveness is implemented.
The CARES Act
Under the CARES Act, beginning in March 2020, federal student loan payments and interest accruals were suspended for all borrowers that had loans owned by the Department. As a result of the CARES Act, the Company receives less servicing revenue per borrower from the Department based on the borrower forbearance status than what was earned on such accounts prior to these provisions. On April 6, 2022, the Department extended the student loans payment pause under the CARES Act from May 1, 2022 to August 31, 2022, and on August 24, 2022, the Department extended such payment pause from August 31, 2022 to December 31, 2022. On November 22, 2022, the Department again extended such payment pause until 60 days following the date the Department is permitted to implement the debt relief program or the litigation initiated by other parties is resolved. If the debt relief program has not been implemented and the litigation has not been resolved by June 30, 2023, borrower forbearances will end 60 days after June 30, 2023, and payments will resume within 60 days after that (on or before October 28, 2023). Prior to the April 2022 extension (during the fourth quarter of 2021 and first quarter of 2022), the Company earned additional revenue from the Department based on incremental work, including outbound engagement, being performed by the Company to support the anticipated Department borrowers coming out of forbearance. Effective May 1, 2022, the Department increased the monthly per borrower CARES Act forbearance rate paid to its servicers to compensate them for supplemental outreach to certain borrowers and to support the transition of borrowers back to repayment. Once borrowers transition back to repayment under the legacy government contracts, the Company anticipates revenue per borrower from the Department will increase from the current CARES Act levels.
Reduction in Staff
On January 18, 2023, the Company announced a reduction in staff to manage excess staff capacity due to delays in the government's student debt relief and return to repayment programs under the CARES Act (as discussed above). Approximately 350 associates who were hired within the prior six months were laid off with a 60 day notice period and approximately 210 associates were immediately terminated for performance.
On March 23, 2023, the Company announced a reduction in staff due to the March 2023 government servicing contract price modifications (as discussed above) and the notification by the Department in February 2023 of its intention to transfer up to one million borrowers of the Company's existing Department servicing borrowers to another servicer (as discussed above). Approximately 550 associates who work in LSS, including some in related shared services areas that support LSS, were notified their positions were being eliminated. The Company estimates incurring a charge of $4.3 million related to the staff reductions, of which $2.7 million was recognized in the first quarter of 2023. The remaining expense will be incurred primarily during the second quarter of 2023.
Summary and Comparison of Operating Results
 Three months ended March 31,
 20232022Additional information
Net interest income$1,03743Increase in 2023 compared with 2022 was due to higher interest rates.
Loan servicing and systems revenue139,227136,368See table below for additional information.
Intersegment servicing revenue7,7908,480
Represents revenue earned by LSS from servicing loans for AGM and Nelnet Bank. Decrease in 2023 compared with 2022 was due to the continued amortization of AGM's FFELP portfolio. FFELP intersegment servicing revenue will continue to decrease as AGM's FFELP portfolio pays off.
Other income608740
Represents revenue earned from providing administrative support and marketing services.
Total other income147,625145,588
Salaries and benefits84,56091,972
Decrease in 2023 compared with 2022 was due to the Company being fully staffed with contact center operations and support associates in 2022 in preparation for the resumption of federal student loan payments and other activities after the CARES Act suspension. See “Government Loan Servicing - The CARES Act” above for additional details. In addition, the Company reduced staff in January and March 2023. See "Reduction in Staff" above for additional details.
Depreciation and amortization4,5134,954
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Other expenses13,31316,213
Decrease in 2023 compared with 2022 was due to a decrease in professional fees and facility costs. Over the last year, the Company has reduced its office space as a large number of employees continue to work from home.
Intersegment expenses21,05720,398
Represent costs for certain corporate activities and services that are allocated to each operating segment based on estimated use of such activities and services.
Total operating expenses123,443133,537
Income before income taxes25,21912,094
Income tax expense(6,053)(2,903)Represents income tax expense at an effective tax rate of 24%.
Net income$19,1669,191

Before tax operating margin17.1 %8.3 %
Before tax operating margin represents before tax operating profitability as a percentage of revenue, and for LSS is calculated as income before income taxes divided by the total of loan servicing and systems revenue, intersegment servicing revenue, and other income revenue. The Company uses this metric to monitor and assess the segment’s performance, manage operating costs, identify and evaluate business trends affecting the segment, and make strategic decisions, and believes that it provides additional information to facilitate an understanding of the operating performance of the segment and provides a meaningful comparison of the results of operations between periods.
Before tax operating margin increased in 2023 compared with 2022 due to a decrease in operating expenses as described above.
Loan servicing and systems revenue
 Three months ended March 31,
 20232022Additional information
Government loan servicing$108,880 109,125 
Represents revenue from the Company's Department servicing contracts. Decrease in 2023 compared with 2022 was due to (i) the recognition of $6.7 million of revenue in the first quarter of 2022 for incremental work related primarily to CARES Act forbearance exit outreach activities to borrowers; and (ii) the recognition of $10.5 million of revenue in the first quarter of 2022 related to the discharge of borrowers under the Total and Permanent Disability (TPD) discharge program (the Company earns revenue per each borrower that satisfies the requirements for their loan to be discharged under the TPD discharge program). These decreases were partially offset by (i) an increase in the number of PHEAA borrowers serviced on the Company's servicing platform; (ii) a per borrower CARES Act forbearance rate increase on May 1, 2022; and (iii) a per borrower rate increase on September 1, 2022 (5.0%) to reflect the increase in the cost of labor (Employment Cost Index) per the provisions of the contracts. Effective April 1, 2023, the monthly fee earned per borrower on certain borrower statuses will be reduced by $0.19. See “Government Loan Servicing - Contract Modifications and Award" above for additional details.
Private education and consumer loan servicing12,164 12,873 
Decrease in 2023 compared with 2022 was due to a decrease in servicing volume and client requested enhanced delinquency services.
FFELP loan servicing3,368 4,248 
Decrease in 2023 compared with 2022 was due to a decrease in the number of borrowers serviced. Over time, FFELP servicing revenue will continue to decrease as third-party customers' FFELP portfolios pay off. Since late 2021, the Company has experienced accelerated run-off of its FFELP servicing portfolio due to FFELP borrowers consolidating their loans into Federal Direct Loan Program loans as a result of the continued extension of borrower relief under the CARES Act and initiatives offered by the Department for FFELP borrowers to consolidate their loans to qualify for loan forgiveness under the Public Service Loan Forgiveness and other programs.
Software services9,697 7,400 Increase in 2023 compared with 2022 was due to an increase in remote hosted borrowers and an increase in rates. Software services revenue from Department remote hosted servicing customers will be adversely impacted in future periods. See “Government Loan Servicing - Loan Volume Transfers” above for additional details.
Outsourced services5,118 2,722 
Represents primarily revenue to provide contact center and back office operational outsourcing services. Increase in 2023 compared with 2022 was due to additional outsourced opportunities, including assisting existing Department servicers as operations transition from exiting servicers.
Loan servicing and systems revenue$139,227 136,368 

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EDUCATION TECHNOLOGY, SERVICES, AND PAYMENT PROCESSING OPERATING SEGMENT – RESULTS OF OPERATIONS
As discussed further in the Company's 2022 Annual Report, this segment of the Company’s business is subject to seasonal fluctuations which correspond, or are related to, the traditional school year. Based on the timing of revenue recognition and when expenses are incurred, revenue and before tax operating margin are higher in the first quarter compared with the remainder of the year.
Summary and Comparison of Operating Results
 Three months ended March 31,
 20232022Additional information
Net interest income$6,036 339 
Represents interest income on tuition funds held in custody for schools. Increase in 2023 compared with 2022 was due to higher interest rates.
Education technology, services, and payment processing revenue133,603 112,286 See table below for additional information.
Intersegment revenue56 
Total other income133,659 112,289 
Cost of services47,704 35,545 See table below for additional information.
Salaries and benefits37,913 31,286 
Increase in 2023 compared with 2022 was due to an increase in headcount to support the growth of the customer base and the investment in the development of new technologies.
Depreciation and amortization2,578 2,315 Represents primarily amortization of intangible assets from prior business acquisitions.
Other expenses8,063 5,764 
Increase in 2023 compared with 2022 was due to higher costs for consulting, professional fees, and technology services resulting from investments in new technologies. Increase was also due to an increase in costs for travel and in-person hosted conferences that previously subsided due to the COVID pandemic.
Intersegment expenses, net5,800 4,605 Represents costs for certain corporate activities and services that are allocated to each operating segment based on estimated use of such activities and services.
Total operating expenses54,354 43,970 
Income before income taxes37,637 33,113 
Income tax expense(9,066)(7,947)Represents income tax expense at an effective tax rate of 24%.
Net income28,571 25,166 
Net loss attributable to noncontrolling interests138 — Amounts for noncontrolling interests reflect the net loss attributable to the holders of minority membership interests in NextGen, of which the Company became the majority owner on April 30, 2022.
Net income$28,709 25,166 


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Education technology, services, and payment processing revenue
The following table provides disaggregated revenue by service offering and before tax operating margin for each reporting period.
 Three months ended March 31,
 20232022Additional information
Tuition payment plan services$34,18730,716
Increase in 2023 compared with 2022 was due to a higher number of payment plans in the K-12 and higher education market.
Payment processing44,04138,071
Increase in 2023 compared with 2022 was due to increase in payment volumes for both the K-12 and higher education markets due to new customers and an increase in volume from existing customers.
Education technology and services54,78743,251
Increase in 2023 compared with 2022 was due to an increase in revenue from the Company’s school information system software, enrollment and communication services, the NextGen acquisition completed in April 2022, and FACTS Education Solutions instructional and professional development services. FACTS Education Solutions instructional services revenue was the largest component of this increase, driven by the Emergency Assistance to Non-Public Schools (EANS) program which provides funds to non-public schools through September 2024 to address the impact COVID-19 has had or continues to have on students and teachers.
Other588248
Education technology, services, and payment processing revenue133,603112,286
Cost of services47,70435,545
Represents costs relating to payment processing revenue and such costs decrease/increase in relationship to payment volumes. Costs to provide instructional services are also a component of this expense and were the primary driver of the increase in 2023 compared with 2022 due to the increase in instructional services resulting from the EANS program as noted above.
Net revenue$85,89976,741
GAAP before tax operating margin43.8 %43.1 %
Before tax operating margin, excluding net interest income, is a non-GAAP measure of before tax operating profitability as a percentage of revenue, and for the ETS&PP segment is calculated as income before income taxes less interest income divided by net revenue. The Company uses this metric to monitor and assess the segment’s performance, manage operating costs, identify and evaluate business trends affecting the segment, and make strategic decisions, and believes that it facilitates an understanding of the operating performance of the segment and provides a meaningful comparison of the results of operations between periods.
Before tax operating margin, excluding net interest income, decreased in 2023 compared with 2022 due to investments in (i) the development of new services and technologies; and (ii) superior customer experiences to align with the Company’s strategies to grow, retain, and diversify revenues. The Company anticipates before tax operating margin, excluding net interest income, will be impacted over the next several years as it continues to invest in these areas.
Net interest income(7.0)(0.4)
Non-GAAP before tax operating margin, excluding net interest income36.8 %42.7 %


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ASSET GENERATION AND MANAGEMENT OPERATING SEGMENT – RESULTS OF OPERATIONS
Loan Portfolio
As of March 31, 2023, the AGM operating segment had a $13.5 billion loan portfolio, consisting primarily of federally insured loans. For a summary of the Company’s loan portfolio as of March 31, 2023 and December 31, 2022, see note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report.
Loan Activity
The following table sets forth the activity of loans in the AGM operating segment:
 Three months ended March 31,
 20232022
Beginning balance$14,169,771 17,441,790 
Loan acquisitions:
Federally insured student loans2,980 10,202 
Private education loans— 1,026 
Consumer and other loans250,706 18,522 
Total loan acquisitions253,686 29,750 
Repayments, claims, capitalized interest, participations, and other, net(410,239)(447,140)
Loans lost to external parties(268,696)(387,648)
Loans sold(261,902)(18,125)
Ending balance$13,482,620 16,618,627 
The Company has also purchased partial ownership in certain consumer, private education, and federally insured student loan securitizations that are accounted for as held-to-maturity beneficial interest investments and included in "investments and notes receivable" in the Company's consolidated financial statements. As of the latest remittance reports filed by the various trusts prior to or as of March 31, 2023, the Company’s ownership correlates to approximately $585 million, $590 million, and $370 million of consumer, private education, and federally insured student loans, respectively, included in these securitizations. The loans held in these securitizations are not included in the above table.
Since late 2021, the Company has experienced accelerated run-off of its FFELP portfolio due to FFELP borrowers consolidating their loans into Federal Direct Loan Program loans as a result of the continued extension of the CARES Act payment pause on Department held loans and the initiatives offered by the Department for FFELP borrowers to consolidate their loans to qualify for loan forgiveness under the Public Service Loan Forgiveness and other programs.
Allowance for Loan Losses, Loan Delinquencies, and Loan Charge-offs
For a summary of the allowance as a percentage of the ending balance and loan status and delinquency amounts for each of AGM's loan portfolios as of March 31, 2023 and December 31, 2022; and the activity in AGM's allowance for loan losses and net charge-offs as a percentage of average loans for the three months ended March 31, 2023 and 2022, see note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report.

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Loan Spread Analysis
The following table analyzes the loan spread on AGM’s portfolio of loans, which represents the spread between the yield earned on loan assets and the costs of the liabilities and derivative instruments used to fund the assets. The spread amounts included in the following table are calculated by using the notional dollar values found in the table under the caption "Net interest income after provision for loan losses, net of settlements on derivatives" below, divided by the average balance of loans or debt outstanding.
 Three months ended March 31,
20232022
Variable loan yield, gross7.12 %2.75 %
Consolidation rebate fees(0.81)(0.85)
Discount accretion, net of premium and deferred origination costs amortization0.05 0.03 
Variable loan yield, net6.36 1.93 
Loan cost of funds - interest expense(5.53)(1.09)
Loan cost of funds - derivative settlements (a) (b)0.03 0.01 
Variable loan spread0.86 0.85 
Fixed rate floor income, gross0.03 0.68 
Fixed rate floor income - derivative settlements (a) (c)0.68 (0.08)
Fixed rate floor income, net of settlements on derivatives0.71 0.60 
Core loan spread1.57 %1.45 %
Average balance of AGM's loans$13,991,241 17,208,909 
Average balance of AGM's debt outstanding13,364,876 16,773,698 
(a)    Derivative settlements represent the cash paid or received during the current period to settle with derivative instrument counterparties the economic effect of the Company's derivative instruments based on their contractual terms. Derivative accounting requires that net settlements with respect to derivatives that do not qualify for "hedge treatment" under GAAP be recorded in a separate income statement line item below net interest income. The Company maintains an overall risk management strategy that incorporates the use of derivative instruments to reduce the economic effect of interest rate volatility. As such, management believes derivative settlements for each applicable period should be evaluated with the Company’s net interest income (loan spread) as presented in this table. The Company reports this non-GAAP information because the Company believes that it provides additional information regarding operational and performance indicators that are closely assessed by management. There is no comprehensive, authoritative guidance for the presentation of such non-GAAP information, which is only meant to supplement GAAP results by providing additional information that management utilizes to assess performance. See note 4 of the notes to consolidated financial statements included under Part I, Item 1 of this report for additional information on the Company's derivative instruments, including the net settlement activity recognized by the Company for each type of derivative for the 2023 and 2022 periods presented in the table under the caption "Consolidated Financial Statement Impact Related to Derivatives - Statements of Income" in note 4 and in this table.
A reconciliation of core loan spread, which includes the impact of derivative settlements on loan spread, to loan spread without
derivative settlements follows.
Three months ended March 31,
20232022
Core loan spread1.57 %1.45 %
Derivative settlements (1:3 basis swaps)(0.03)(0.01)
Derivative settlements (fixed rate floor income)(0.68)0.08 
Loan spread0.86 %1.52 %
(b)    Derivative settlements consist of net settlements received related to the Company’s 1:3 basis swaps.
(c)    Derivative settlements consist of net settlements received (paid) related to the Company’s floor income interest rate swaps.
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A trend analysis of AGM's core and variable loan spreads is summarized below.
loanspreadgraph2023q1.jpg
The interest earned on a large portion of AGM's FFELP student loan assets is indexed to the one-month LIBOR rate. AGM funds a portion of its assets with three-month LIBOR indexed floating rate securities. The relationship between the indices in which AGM earns interest on its loans and funds such loans has a significant impact on loan spread. The table above (the right axis) shows the difference between AGM's liability base rate and the one-month LIBOR rate by quarter.
Variable loan spread increased during the three months ended March 31, 2023 compared with the same period in 2022 due to a narrowing of the basis between the asset and debt indices in which the Company earns interest on its loans and funds such loans (as reflected in the table above). In an increasing interest rate environment, student loan spread on FFELP loans increases due to the timing of interest rate resets on the Company's assets occurring daily in contrast to the timing of the interest resets on the Company's debt that occurs either monthly or quarterly.
See Item 3, “Quantitative and Qualitative Disclosures About Market Risk - Interest Rate Risk - AGM Operating Segment,” which provides additional detail on AGM’s FFELP student loan assets and related funding for those assets.
The difference between variable loan spread and core loan spread is fixed rate floor income earned on a portion of AGM's federally insured student loan portfolio. A summary of fixed rate floor income and its contribution to core loan spread follows:
 Three months ended March 31,
20232022
Fixed rate floor income, gross$1,110 28,993 
Derivative settlements (a)22,478 (3,205)
Fixed rate floor income, net$23,588 25,788 
Fixed rate floor income contribution to spread, net0.71 %0.60 %

(a)    Derivative settlements consist of net settlements received (paid) related to the Company's derivatives used to hedge student loans earning fixed rate floor income.
The decrease in gross fixed rate floor income for the three months ended March 31, 2023 compared with the same period in 2022 was due to higher interest rates in 2023 compared with 2022.
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The Company had a portfolio of derivative instruments in which the Company paid a fixed rate and received a floating rate to economically hedge loans earning fixed rate floor income. The increase in net derivative settlements received by the Company during the three months ended March 31, 2023, compared with net derivative settlements paid during the same period in 2022, was due to an increase in interest rates, partially offset by a decrease in the notional amount of derivatives outstanding.
The Company's derivatives that hedge fixed rate floor income are cleared post-execution at a regulated clearinghouse. Clearing is a process by which a third party, the clearinghouse, steps in between the original counterparties and guarantees the performance of both, by requiring that each post liquid collateral on an initial (initial margin) and mark-to-market (variation margin) basis to cover the clearinghouse’s potential future exposure in the event of default. Through March 15, 2023, the Company had received cash or had a receivable from the clearinghouse related to variation margin equal to the fair value of the fixed rate floor derivatives as of March 15, 2023 of $183.2 million, which included $19.1 million related to current period settlements. To minimize the Company's exposure to market volatility, the Company terminated its entire derivative portfolio hedging loans earning fixed rate floor income. As a result of the Company terminating these derivatives, there will be no derivative settlements on these derivatives in future periods.


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Summary and Comparison of Operating Results
 Three months ended March 31,
 20232022Additional information
Net interest income after provision for loan losses$13,663 73,459 See table below for additional analysis.
Other income, net2,845 6,511 
Represents primarily borrower late fees, income from providing administration activities for third parties, and income from AGM's investment in a joint venture. Decrease in 2023 compared with 2022 was primarily due to the recognition of a $0.1 million loss in the first quarter of 2023 compared with $1.9 million of income for the same period in 2022 related to its investment in the joint venture.
Gain on sale of loans, net11,812 2,989 
The Company sold $261.9 million (par value) and $18.1 million (par value) of loans to unrelated third parties in 2023 and 2022, respectively, and recognized net gains from such sales.
Derivative settlements, net23,337 (2,809)
The Company maintains an overall risk management strategy that incorporates the use of derivative instruments to reduce the economic effect of interest rate volatility. Derivative settlements for each applicable period should be evaluated with the Company's net interest income as reflected in the table below. The majority of derivative settlements received in 2023 was from the Company's derivatives used to hedge loans earning fixed rate floor income. This entire derivative portfolio was terminated on March 15, 2023 to minimize the Company's exposure to market volatility. As such, there will be no derivative settlements received on these derivatives in future periods.
Derivative market value adjustments, net(37,411)145,734 
Includes the realized and unrealized gains and losses that are caused by changes in fair values of derivatives which do not qualify for "hedge treatment" under GAAP. The majority of the derivative market value adjustments during 2023 and 2022 related to the changes in fair value of the Company's floor income interest rate swaps. Such changes reflect that a decrease in the forward yield curve during a reporting period results in a decrease in the fair value of the Company's floor income interest rate swaps, and an increase in the forward yield curve during a reporting period results in an increase in the fair value of such swaps. The entire portfolio of floor income interest rate swaps was terminated on March 15, 2023 to minimize the Company's exposure to market volatility. As such, the Company expects the derivative market value adjustments in future periods will be less substantial.
Total other income (expense)583 152,425 
Salaries and benefits755 591 
Other expenses5,016 3,033 Represents primarily servicing fees paid to third parties. Also includes certain professional and legal fees. Increase in 2023 compared with 2022 was due to incurring additional professional fees as the Company actively expands into new asset loan classes.
Intersegment expenses8,696 8,831 Represents fees paid to LSS for the servicing of AGM’s loan portfolio. These amounts exceed the actual cost of servicing the loans. Intersegment expenses also includes costs for certain corporate activities and services that are allocated to each operating segment based on estimated use of such activities and services.
Total operating expenses14,467 12,455 
Total operating expenses were 41 basis points and 29 basis points of the average balance of loans for the three months ended March 31, 2023 and 2022, respectively. The increase in operating expenses as a percent of the average balance of loans in 2023 compared with 2022 was due to an increase in certain professional costs as discussed above.
(Loss) income before income taxes(221)213,429 
Income tax benefit (expense)53 (51,223)Represents income tax expense at an effective tax rate of 24%.
Net (loss) income$(168)162,206 
Additional information:
Net (loss) income$(168)162,206 See "Overview - GAAP Net Income and Non-GAAP Net Income, Excluding Adjustments" above for additional details about non-GAAP net income, excluding derivative market value adjustments.
Derivative market value adjustments, net37,411 (145,734)
Tax effect(8,979)34,976 
Net income, excluding derivative market value adjustments$28,264 51,448 

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Net interest income after provision for loan losses, net of settlements on derivatives The following table summarizes the components of "net interest income after provision for loan losses" and "derivative settlements, net."
 Three months ended March 31,
 20232022Additional information
Variable interest income, gross$246,594 115,753 Increase in 2023 compared with 2022 was due to an increase in the gross yield earned on loans, partially offset by a decrease in the average balance of loans.
Consolidation rebate fees(28,399)(36,771)Decrease in 2023 compared with 2022 was due to a decrease in the average consolidation loan balance.
Discount accretion, net of
     premium and deferred
     origination costs amortization
1,607 1,459 Net discount accretion is due to the Company's purchases of loans at a net discount over the last several years.
Variable interest income, net219,802 80,441 
Interest on bonds and notes
     payable
(182,063)(45,209)Increase in 2023 compared with 2022 was due to an increase in cost of funds, partially offset by a decrease in the average balance of debt outstanding.
Derivative settlements, net (a)859 396 Derivative settlements include the net settlements received related to the Company’s 1:3 basis swaps.
Variable loan interest margin, net of settlements on derivatives38,598 35,628 
Fixed rate floor income, gross1,110 28,993 Decrease in 2023 compared with 2022 was due to higher interest rates.
Derivative settlements, net (a)22,478 (3,205)
Derivative settlements include the settlements received (paid) related to the Company's floor income interest rate swaps. The increase in net derivative settlements received by the Company during 2023, compared with net derivative settlements paid during 2022, was due to an increase in interest rates, partially offset by a decrease in the notional amount of derivatives outstanding. The entire portfolio of floor income interest rate swaps was terminated on March 15, 2023 to minimize the Company's exposure to market volatility. As such, there will be no derivative settlements received on these derivatives in future periods.
Fixed rate floor income, net of settlements on derivatives23,588 25,788 
Core loan interest income (a)62,186 61,416 
Investment interest13,807 9,164 Increase in 2023 compared with 2022 was due to an increase of interest earned on restricted cash due to higher rates.
Intercompany interest(7,135)(794)Increase in 2023 compared with 2022 was due to an increase in the balance of borrowings and higher rates.
(Provision) negative provision for loan losses - federally insured loans(2,411)2,748 
The Company has recognized provision for loan losses during the three months ended March 31, 2023 due to management's estimate of declining economic conditions, as well as establishing an initial allowance for loans acquired during the period.

For additional information, see note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report.
(Provision) negative provision for loan losses - private education loans(240)400 
(Provision) for loan losses - consumer and other loans(29,207)(2,284)
Net interest income after provision for loan losses (net of settlements on derivatives) (a)$37,000 70,650 Decrease in 2023 compared with 2022 was due to (i) a decrease in the average balance of loans; and (ii) an increase in provision for loan losses. These items were partially offset by (i) an increase in core loan spread; and (ii) an increase in investment interest income.
(a)    Core loan interest income and net interest income after provision for loan losses (net of settlements on derivatives) are non-GAAP financial measures. For an explanation of GAAP accounting for derivative settlements and the reasons why the Company reports these non-GAAP measures (and the limitations thereof), see footnote (a) to the table immediately under the caption “Loan Spread Analysis” above. See note 4 of the notes to consolidated financial statements included under Part I, Item 1 of this report for additional information on the Company's derivative instruments, including the net settlement activity recognized by the Company for each type of derivative referred to in the "Additional information" column of this table, for the 2023 and 2022 periods presented in the table under the caption "Consolidated Financial Statement Impact Related to Derivatives - Statements of Income" in note 4 and in this table.
Subsequent Event
Subsequent to the end of the first quarter, in April 2023, the Company redeemed $188.6 million of FFELP loan asset-backed securities (bonds and notes payable) prior to their legal maturity. The remaining unamortized debt discount associated with these bonds at the time of redemption was written-off, resulting in a $25.9 million non-cash expense recognized in April 2023.
48



NELNET BANK OPERATING SEGMENT – RESULTS OF OPERATIONS
Loan Portfolio
As of March 31, 2023, Nelnet Bank had a $439.0 million loan portfolio, consisting of $355.7 million of private education loans, $63.4 million of FFELP loans, and $19.9 million of consumer and other loans.
For a summary of the allowance as a percentage of the ending balance and loan status, delinquency amounts, and other key credit quality indicators of each of Nelnet Bank's loan portfolios as of March 31, 2023 and December 31, 2022; and the activity in Nelnet Bank's allowance for loan losses and net charge-offs as a percentage of average loans for the three months ended March 31, 2023 and 2022, see note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report.
The following table sets forth the activity in Nelnet Bank's loan portfolio:
 Three months ended March 31,
20232022
Beginning balance$419,795 257,901 
Loan originations:
Private education loans14,226 130,342 
Consumer and other loans19,632 — 
Total loan originations33,858 130,342 
Repayments(14,529)(18,394)
Sales to AGM(117)(1,592)
Ending balance$439,007 368,257 
Deposits
As of March 31, 2023, Nelnet Bank had $869.8 million of deposits. All of Nelnet Bank’s deposits are interest-bearing deposits and consist of brokered certificates of deposit (CDs) and retail and other savings deposits and CDs. Retail and other saving deposits include deposits from Educational 529 College Savings and Health Savings plans, Short Term Federal Investment Trust (STFIT), and commercial and institutional CDs. Union Bank, a related party, is the program manager for the Educational 529 College Savings plans and trustee for the STFIT.
Nelnet Bank’s deposits include $194.0 million from Nelnet, Inc. (the parent company) and its subsidiaries (intercompany), and thus eliminated for consolidated financial reporting purposes. The intercompany deposits include a pledged deposit of $40.0 million from Nelnet, Inc. as required under the Capital and Liquidity Maintenance Agreement with the FDIC, deposits required for intercompany transactions, operating and savings deposits, and NBS custodial deposits consisting of collected tuition payments which are subsequently remitted to the appropriate school.

49



Average Balance Sheet
The following table reflects the rates earned on interest-earning assets and paid on interest-bearing liabilities.
Three months ended March 31, (a)
20232022
BalanceRateBalanceRate
Average assets
Federally insured student loans$64,655 5.93 %$85,266 1.42 %
Private education loans355,698 3.61 228,934 2.91 
Consumer and other loans7,308 12.30 — — 
Cash and investments540,513 5.95 265,101 1.66 
Total interest-earning assets968,174 5.14 %579,301 2.12 %
Non-interest-earning assets9,323 15,275 
Total assets$977,497 $594,576 
Average liabilities and equity
Brokered deposits$205,411 1.39 %$144,527 1.20 %
Intercompany deposits 187,872 4.96 70,576 0.20 
Retail and other deposits452,008 3.78 269,027 0.59 
Total interest-bearing liabilities845,291 3.46 %484,130 0.72 %
Non-interest-bearing liabilities5,608 6,427 
Equity126,598 104,019 
Total liabilities and equity$977,497 $594,576 
(a) Calculated using average daily balances.
Summary and Comparison of Operating Results
 Three months ended March 31,
 20232022Additional information
Total interest income$12,259 3,030 Represents interest earned on loans, cash, and investments. Increase in 2023 compared with 2022 was due to an increase of these balances and interest rates.
Interest expense7,214 856 Represents interest expense on deposits. Increase in 2023 compared with 2022 was due to an increase of deposits and interest rates.
Net interest income 5,045 2,174 
Provision for loan losses2,417 429 
Increase in provision for loan losses was due to the mix of loans, including the mix of loans originated in 2023 compared with 2022, and management's estimate of declining economic conditions. For additional information, see note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report.
Net interest income after provision for loan losses2,628 1,745 
Other income210 1,500 
Represents primarily income and net gains from investments.
Salaries and benefits2,064 1,554 Represents salaries and benefits of Nelnet Bank associates and third-party contract labor. Increase in 2023 compared with 2022 was due to the overall growth of Nelnet Bank activities.
Depreciation
Other expenses782 682 
Intersegment expenses80 45 
Represents primarily servicing costs paid to LSS. Certain shared service and support costs incurred by the Company to support Nelnet Bank are not and will not be reflected as part of Nelnet Bank through 2023 (when the bank’s de novo period will end). The shared service and support costs incurred by the Company related to Nelnet Bank and not reflected in the bank’s operating segment were $1.7 million and $1.3 million for the three months ended March 31, 2023 and 2022, respectively.
Total operating expenses2,931 2,284 
(Loss) income before income taxes(93)961 
Income tax benefit (expense)35 (223)
Represents income tax benefit (expense) at an effective tax rate of 37.4% and 23.2% for the three months ended March 31, 2023 and 2022, respectively.
Net (loss) income$(58)738 
50



CORPORATE AND OTHER ACTIVITIES – RESULTS OF OPERATIONS
Other business activities and operating segments that are not reportable are combined and included in Corporate and Other Activities (“Corporate”). The following table summarizes the operating results of these activities.
Income taxes are allocated based on 24% of income (loss) before taxes for each activity. The difference between the Corporate income tax expense and the sum of taxes calculated for each activity is included in income taxes in “other” in the table below.
Summary and Comparison of Operating Results
Nelnet Renewable Energy (c)
Shared services (a)WRCM (b)Tax equity investments / syndication / administrationGRNE SolarALLO investment (d)Real estate investments (e)Venture capital investments (f)Interest income/expense, net (g)OtherTotal
Three months ended March 31, 2023
Interest income$— — 41 — 141 670 20,237 108 21,199 
Interest expense— — — (273)— — — (11,977)(68)(12,318)
Net interest income— — (232)— 141 670 8,260 40 8,881 
Solar construction revenue— — — 8,651 — — — — — 8,651 
Other, net626 1,612 (1,948)44 (17,864)800 67 (3,941)2,870 (17,734)
Cost to provide solar construction services— — — (8,299)— — — — — (8,299)
Salaries and benefits(23,384)(56)(1,007)(1,196)(30)(81)(177)— (1,488)(27,419)
Depreciation and amortization(8,830)— — (617)— (6)— — (78)(9,531)
Other expenses(10,566)(81)(821)(948)12 (16)(165)(2,218)1,192 (13,611)
Intersegment expenses, net29,165 (3)15 (513)— (95)(10)(97)(675)27,787 
Income (loss) before income taxes(12,989)1,474 (3,761)(3,110)(17,882)743 385 2,004 1,861 (31,275)
Income tax (expense) benefit3,117 (319)206 610 4,292 (180)(92)(481)(372)6,781 
Net (income) loss attributable to noncontrolling interests— (146)2,903 569 — — — — 3,332 
Net income (loss)$(9,872)1,009 (652)(1,931)(13,590)569 293 1,523 1,489 (21,162)
Three months ended March 31, 2022
Interest income$— — — — — 289 — 3,603 100 3,992 
Interest expense— — — — — — — (1,745)(281)(2,026)
Net interest income— — — — — 289 — 1,858 (181)1,966 
Solar construction revenue— — — — — — — — — — 
Other, net689 1,281 (869)— (11,014)4,472 4,902 (864)2,528 1,125 
Cost to provide solar construction services— — — — — — — — — — 
Salaries and benefits(21,868)(55)(258)— (84)(110)(239)— (1,398)(24,012)
Depreciation and amortization(9,615)— — — — — — — (69)(9,684)
Other expenses(12,261)(100)(102)— (24)(2)(23)(449)(843)(13,804)
Intersegment expenses, net25,755 (3)(3)— — (95)— (56)(202)25,396 
Income (loss) before income taxes(17,300)1,123 (1,232)— (11,122)4,554 4,640 489 (165)(19,013)
Income tax (expense) benefit4,152 (243)(153)— 2,669 (1,092)(1,114)(117)2,496 6,598 
Net (income) loss attributable to noncontrolling interests— (112)1,869 — — (6)— — 10 1,761 
Net income (loss)$(13,148)768 484 — (8,453)3,456 3,526 372 2,341 (10,654)
51



(a)    Includes corporate activities related to internal audit, human resources, accounting, legal, enterprise risk management, information technology, occupancy, and marketing. These costs are allocated to each operating segment based on estimated use of such activities and services. Certain shared service costs incurred to support Nelnet Bank will not be allocated to Nelnet Bank until the end of the Bank’s de novo period (November 2023). The amount allocated to operating segments is reflected as “intersegment expenses, net” in the table above. Also includes corporate costs and overhead functions not allocated to operating segments, including executive management, investments in innovation, and other holding company organizational costs.
(b)    The Company provides investment advisory services through Whitetail Rock Capital Management, LLC (WRCM), the Company's SEC-registered investment advisor subsidiary, under various arrangements. During the three months ended March 31, 2023 and 2022, WRCM earned $1.6 million and $1.3 million in management fees, respectively. Fees earned by WRCM are included in "other, net" in the table above.
(c)    Nelnet Renewable Energy, which includes solar tax equity investments made by the Company, administrative and management services provided by the Company on tax equity investments made by third parties, and solar development. As of March 31, 2023, the Company has invested a total of $294.4 million (which includes $115.9 million syndicated to third-party investors) in solar tax equity investments. Due to the management and control of each of these investment partnerships, the tax equity investments are consolidated on the Company’s consolidated financial statements, with the co-investor’s portion being presented as non-controlling interests.
Included in tax equity investments is the Company's share of income or loss from solar investments under the Hypothetical Liquidation at Book Value (HLBV) method of accounting. For the majority of the Company's solar investments, the HLBV method of accounting results in accelerated losses in the initial years of investment. During the three months ended March 31, 2023 and 2022, Nelnet Renewable Energy recognized losses of $1.9 million and $1.0 million, respectively, on its tax equity investments. These losses, which include losses attributable to third-party noncontrolling interest investors, are included in “other, net” in the table above. Solar losses attributable to third-party noncontrolling interest investors was $2.7 million and $1.8 million for the three months ended March 31, 2023 and 2022, respectively, and are reflected in “net (income) loss attributable to noncontrolling interests” in the table above.
Nelnet Renewable Energy syndicates tax equity investments to third parties and earns management and performance fees. Management fee income recognized by Nelnet Renewable Energy was $0.3 million and $0.2 million for the three months ended March 31, 2023 and 2022, respectively, which is included in "other, net" in the table above.
In addition to solar tax equity investments, the Company has a strategy to own solar energy project assets. Accordingly, the Company has begun to execute a multi-faceted approach to originate, acquire, finance, own, and manage these assets. As part of this strategy, on July 1, 2022, the Company acquired 80% of the ownership interest in two subsidiaries of GRNE Solutions, LLC named GRNE-Nelnet, LLC (GRNE) and ENRG-Nelnet, LLC (ENRG) (collectively referred to as “GRNE Solar”).
(d)    Represents primarily the Company's share of loss on its voting membership interests and income on its preferred membership interest in ALLO.
The Company accounts for its approximately 45% voting membership interests in ALLO Holdings LLC, a holding company for ALLO Communications LLC (collectively referred to as "ALLO") under the HLBV method of accounting. During the three months ended March 31, 2023 and 2022, the Company recognized losses of $20.2 million and $13.1 million, respectively, under the HLBV method of accounting on its ALLO voting membership interests investment. These amounts are reflected in “other, net” in the table above.
As of March 31, 2023, the outstanding preferred membership interests and accrued and unpaid preferred return of ALLO held by the Company was $145.9 million and $2.2 million, respectively. The preferred membership interests of ALLO held by the Company earn a preferred annual return of 6.25%. During the three months ended March 31, 2023 and 2022, the Company recognized income on its ALLO preferred membership interests of $2.2 million and $2.1 million, respectively. These amounts are reflected in “other, net” in the table above.
(e)    Represents the operating results of the Company’s real estate investments and the administrative costs to manage this portfolio. During the three months ended March 31, 2023 and 2022, the Company recognized $0.8 million and $4.4 million, respectively, in net income and gains from its real estate investments, which is included in “other, net” in the table above.
(f)    Represents the operating results of the Company’s venture capital investments and the administrative costs to manage this portfolio. During the three months ended March 31, 2022, the Company recognized $4.9 million in net income and gains on venture capital investments, which is included in “other, net” in the table above.
(g)    Represents interest income earned on cash and investment debt securities (primarily student loan and other asset-backed securities), interest expense incurred on unsecured and certain other corporate related debt transactions, unrealized gains/losses on marketable equity securities, realized gains/losses on marketable equity securities and investment debt securities, and other costs to manage these investments and facilities. During the three months ended March 31, 2023 and 2022, the Company recognized losses of $4.1 million and $0.8 million, respectively, on its marketable equity and investment debt securities, which are included in “other, net” in the table above. During the three months ended March 31, 2023, the Company recognized $1.8 million in fees owed on collateral deposits with its derivative third-party clearinghouse as the result of an increase in collateral deposit balances and interest rates, which is included in “other expenses” in the table above. Fees owed on collateral deposits with its derivative third-party clearinghouse were insignificant for the three months ended March 31, 2022.
52



LIQUIDITY AND CAPITAL RESOURCES
The Company’s Loan Servicing and Systems, and Education Technology, Services, and Payment Processing operating segments are non-capital intensive and both produce positive operating cash flows. As such, a minimal amount of debt and equity capital is allocated to these segments and any liquidity or capital needs are satisfied using cash flow from operations.
Nelnet Bank launched operations in November 2020. Nelnet Bank was funded by the Company with an initial capital contribution of $100.0 million and the Company contributed an additional $30.0 million to Nelnet Bank during 2022. Based on Nelnet Bank's business plan for growth and current financial condition, the Company believes it will make additional capital contributions to the bank in future periods. Cash and investments held at Nelnet Bank are generally not available for Company activities outside of Nelnet Bank. See “Liquidity Impact Related to Nelnet Bank” included below for additional information.
Therefore, the Liquidity and Capital Resources discussion is concentrated on the Company’s liquidity and capital needs to meet existing debt obligations in the Asset Generation and Management operating segment and the Company's other initiatives to pursue additional strategic investments.
Sources of Liquidity
As of March 31, 2023, the Company's sources of liquidity included:
Cash and cash equivalents$187,574 
Less: Cash and cash equivalents held at Nelnet Bank (1)(7,721)
Net cash and cash equivalents179,853 
Available-for-sale (AFS) debt securities (investments) - at fair value1,070,703 
Less: AFS debt securities held at Nelnet Bank - at fair value (1)(388,233)
AFS debt securities serving as collateral on participation agreement - at fair value (2)(289,086)
AFS debt securities serving as collateral on repurchase agreements - at fair value (3)(294,590)
AFS restricted debt securities - at fair value(15,910)
Unencumbered AFS debt securities (investments) - at fair value82,884 
Unencumbered private, consumer, and other loans (Non-Nelnet Bank) - at par285,401 
Repurchased Nelnet issued asset-backed debt securities - at par (not included on consolidated financial statements) (4)397,826 
Less: Repurchased Nelnet issued asset-backed debt securities serving as collateral on repurchase agreements - at par(197,500)
Unencumbered repurchased Nelnet issued asset-backed debt securities - at par200,326 
Unused capacity on unsecured line of credit (5)495,000 
Sources of liquidity as of March 31, 2023
$1,243,464 
(1) Cash and investments held at Nelnet Bank are generally not available for Company activities outside of Nelnet Bank.
(2) See the caption "Other Debt Facilities" below.
(3) See the caption "Repurchase Agreements" below.
(4) The Company has repurchased certain of its own asset-backed securities (bonds and notes payable) in the secondary market. For accounting purposes, these notes are eliminated in consolidation and are not included in the Company's consolidated financial statements. However, these securities remain legally outstanding at the trust level and the Company could sell these notes to third parties or redeem the notes at par as cash is generated by the trust estate. Upon a sale of these notes to third parties, the Company would obtain cash proceeds equal to the market value of the notes on the date of such sale. Certain of these securities serve as collateral on amounts outstanding under the Company's repurchase agreements as reflected in the table above.
(5) The Company has a $495.0 million unsecured line of credit that matures on September 22, 2026. As of March 31, 2023, there was no amount outstanding on the unsecured line of credit and $495.0 million was available for future use. The line of credit
53



agreement contains certain financial covenants, including limitations on recourse indebtedness to adjusted EBITDA (over the last four rolling quarters). Of the $495.0 million availability, approximately $260 million was available for purposes other than reducing existing recourse debt due to the limitations on recourse indebtedness to adjusted EBITDA financial covenant.
The Company intends to use its liquidity position to capitalize on market opportunities, including FFELP, private education, consumer, and other loan acquisitions (or investment interests therein); strategic acquisitions and investments; and capital management initiatives, including stock repurchases, debt repurchases, and dividend distributions. The timing and size of these opportunities will vary and will have a direct impact on the Company's cash and investment balances.
Cash Flows
The Company has historically generated positive cash flow from operations. During the three months ended March 31, 2023 and 2022, the Company generated $122.8 million and $275.3 million, respectively, in cash from operating activities. The decrease in 2023 compared with 2022 was due to:
A decrease in net income;
Payments to the Company's clearinghouse for margin payments on derivatives for the three months ended March 31, 2023 compared with proceeds received in 2022; and
Adjustments to net income for the impact of the non-cash change in deferred income taxes.
These factors were partially offset by:
Proceeds from termination of derivative instruments in 2023;
Adjustments to net income for derivative market value adjustments, the impact of provision for loan losses, and loss on investments; and
The impact of changes to accounts receivable during the three months ended March 31, 2023 compared with the same period in 2022.
The primary items included in the statement of cash flows for investing activities are the purchase, origination, and repayment of loans and the purchase and sale of available-for-sale securities. The primary items included in financing activities are the proceeds from the issuance of and payments on bonds and notes payable and Nelnet Bank deposits used to fund loans. Cash provided by investing activities and used in financing activities for the three months ended March 31, 2023 was $723.9 million and $1,306.3 million, respectively. Cash provided by investing activities and used in financing activities for the three months ended March 31, 2022 was $603.1 million and $895.1 million, respectively. Investing and financing activities are further addressed in the discussion that follows.
Liquidity Needs and Sources of Liquidity Available to Satisfy Debt Obligations Secured by Loan Assets and Related Collateral
The following table shows AGM's debt obligations outstanding that are secured by loan assets and related collateral.
 As of March 31, 2023
Carrying amount
Final maturity
Bonds and notes issued in asset-backed securitizations$11,774,925 8/26/30 - 9/25/69
FFELP, private education, and consumer loan warehouse facilities1,049,679 12/31/23 - 11/14/25
 $12,824,604  

Bonds and Notes Issued in Asset-backed Securitizations
The majority of AGM’s portfolio of student loans is funded in asset-backed securitizations that are structured to substantially match the maturity of the funded assets, thereby minimizing liquidity risk. Cash generated from student loans funded in asset-backed securitizations provide the sources of liquidity to satisfy all obligations related to the outstanding bonds and notes issued in such securitizations. In addition, due to (i) the difference between the yield AGM receives on the loans and cost of financing within these transactions, and (ii) the servicing and administration fees AGM earns from these transactions, AGM has created a portfolio that will generate earnings and significant cash flow over the life of these transactions.
As of March 31, 2023, based on cash flow models developed to reflect management’s current estimate of, among other factors, prepayments, defaults, deferment, forbearance, and interest rates, AGM currently expects future undiscounted cash flows from its portfolio to be approximately $1.43 billion as detailed below.
54



The forecasted cash flow presented below includes all loans, the majority of which are federally insured student loans, funded in asset-backed securitizations as of March 31, 2023. As of March 31, 2023, AGM had $12.1 billion of loans included in asset-backed securitizations, which represented 89.5% of its total loan portfolio. The forecasted cash flow does not include cash flows that the Company expects to receive related to loans funded in its warehouse facilities, unencumbered private education, consumer, and other loans funded with operating cash, loans acquired subsequent to March 31, 2023, loans owned by Nelnet Bank, and cash flows relating to the Company's ownership of beneficial interest in loan securitizations (such beneficial interest investments are classified as "investments and notes receivable" on the Company's consolidated balance sheets).
Asset-backed Securitization Cash Flow Forecast
$1.43 billion
(dollars in millions)
abscfforecast2023q1.jpg
The forecasted future undiscounted cash flows of approximately $1.43 billion include approximately $0.89 billion (as of March 31, 2023) of overcollateralization included in the asset-backed securitizations. These excess net asset positions are included in the consolidated balance sheets and included in the balances of "loans and accrued interest receivable" and "restricted cash." The difference between the total estimated future undiscounted cash flows and the overcollateralization of approximately $0.54 billion, or approximately $0.41 billion after income taxes based on the estimated effective tax rate, represents estimated future net interest income (earnings) from the portfolio and is expected to be accretive to the Company's March 31, 2023 balance of consolidated shareholders' equity.
The Company uses various assumptions, including prepayments and future interest rates, when preparing its cash flow forecast. These assumptions are further discussed below.
Prepayments: The primary variable in establishing a life of loan estimate is the level and timing of prepayments. Prepayment rates equal the amount of loans that prepay annually as a percentage of the beginning of period balance, net of scheduled principal payments. A number of factors can affect estimated prepayment rates, including the level of consolidation activity, borrower default rates, and utilization of debt management options such as income-based repayment, deferments, and forbearance. Should any of these factors change, management may revise its assumptions, which in turn would impact the projected future cash flow. The Company’s cash flow forecast above assumes prepayment rates of 5% for consolidation loans and 6% for all other loan types.
55



Since late 2021, the Company has experienced accelerated run-off of its FFELP portfolio due to FFELP borrowers consolidating their loans into Federal Direct Loan Program loans as a result of the continued extension of the CARES Act payment pause on Department held loans and the initiatives offered by the Department for FFELP borrowers to consolidate their loans to qualify for loan forgiveness under the Public Service Loan Forgiveness and other programs. If the federal government and the Department initiate additional loan forgiveness or cancellation, other repayment options or plans, consolidation loan programs, or further extend the suspension of borrower payments under the CARES Act, such initiatives could significantly increase prepayments. See Part I, Item 1A, "Risk Factors - Loan Portfolio - Prepayments risk" in the Company's 2022 Annual Report for additional information related to risks associated with loan prepayments.
The following table summarizes the estimated impact to the above forecasted cash flows if prepayments were greater than the prepayment rate assumptions used to calculate the forecasted cash flows.
Increase in prepayment rate
Reduction in forecasted cash flow from table above
Forecasted cash flow using increased prepayment rate
2x
$0.11 billion
$1.32 billion
4x
$0.25 billion
$1.18 billion
10x
$0.48 billion
$0.95 billion
If the entire AGM student loan portfolio prepaid, the Company would receive the full amount of overcollateralization included in the asset-backed securitizations of approximately $0.89 billion (as of March 31, 2023); however, the Company would not receive the $0.54 billion ($0.41 billion after tax) of estimated future earnings from the portfolio.
Interest rates: The Company funds a large portion of its student loans with three-month LIBOR indexed floating rate securities. Meanwhile, the interest earned on the Company’s student loan assets is indexed primarily to a one-month LIBOR rate. The different interest rate characteristics of the Company’s loan assets and liabilities funding these assets result in basis risk. The Company’s cash flow forecast assumes three-month LIBOR will exceed one-month LIBOR by 12 basis points for the life of the portfolio, which approximates the historical relationship between these indices. If the forecast is computed assuming a spread of 24 basis points between three-month and one-month LIBOR for the life of the portfolio, the cash flow forecast would be reduced by approximately $45 million to $70 million. As the percentage of the Company's outstanding debt financed by three-month LIBOR declines, the Company's basis risk will be reduced. In addition, the Company attempts to mitigate the impact of this basis risk by entering into certain derivative instruments.
The Company uses the current forward interest rate yield curve to forecast cash flows. A change in the forward interest rate curve would impact the future cash flows generated from the portfolio. An increase in future interest rates will reduce the amount of fixed rate floor income the Company is currently receiving. See Item 3, "Quantitative and Qualitative Disclosures About Market Risk - Interest Rate Risk - AGM Operating Segment" for additional information about various interest rate risks which may impact future cash flows from AGM's loan assets.
In addition, LIBOR is in the process of being discontinued as a benchmark rate, and the market transition away from the current LIBOR framework could result in significant changes to the forecasted cash flows from the Company's asset-backed securitizations. See Item 1A, "Risk Factors - Loan Portfolio - Interest rate risk - replacement of LIBOR as a benchmark rate" in the Company's 2022 Annual Report.
Warehouse Facilities
Warehousing allows the Company to buy and manage loans prior to transferring them into more permanent financing arrangements.
The Company has a FFELP warehouse facility that, as of March 31, 2023, had an aggregate maximum financing amount available of $1.25 billion, of which $919.3 million was outstanding and $330.7 million was available for additional funding. The warehouse facility has a static advance rate until the expiration date of the liquidity provisions (May 22, 2023). In the event the liquidity provisions are not extended, the valuation agent has the right to perform a one-time mark to market on the underlying loans funded in this facility, subject to a floor. The loans would then be funded at this new advance rate until the final maturity date of the facility (May 22, 2024). As of March 31, 2023, the Company had $62.8 million advanced as equity support on this facility.
On April 3, 2023, the Company obtained an additional FFELP warehouse facility that has an aggregate maximum financing amount available of $250.0 million. This warehouse facility's liquidity provisions expire on April 2, 2024 and has a final maturity date of April 2, 2025.
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As of March 31, 2023, the Company's private education warehouse facility had an outstanding balance of $47.9 million, liquidity provisions through June 30, 2023, a final maturity of December 31, 2023, and $19.4 million was advanced as equity support. No additional amounts can be borrowed under this facility.
The Company also has a consumer loan warehouse facility that, as of March 31, 2023, had an aggregate maximum financing amount available of $250.0 million, an advance rate of 70%, liquidity provisions through November 14, 2024, and a final maturity date of November 14, 2025. As of March 31, 2023, $82.4 million was outstanding under this facility, $167.6 million was available for future funding, and the Company had $35.2 million advanced as equity support.
Upon termination or expiration of the warehouse facilities, the Company would expect to access the securitization market, obtain replacement warehouse facilities, use operating cash, consider the sale of assets, or transfer collateral to satisfy any remaining obligations.
Other Uses of Liquidity
The Company no longer originates FFELP loans, but continues to acquire FFELP loan portfolios from third parties and believes additional loan purchase opportunities exist, including opportunities to purchase private education, consumer, and other loans (or investment interests therein).
The Company plans to fund additional loan acquisitions and related investments using current cash; proceeds from the sale of certain investments; its unsecured line of credit, its Union Bank student loan participation agreement, its Union Bank student loan asset-backed securities participation agreement, and third-party repurchase agreements (each as described below), and/or establishing similar secured and unsecured borrowing facilities; using its existing warehouse facilities (as described above); increasing the capacity under existing and/or establishing new warehouse facilities; and continuing to access the asset-backed securities market.
Repurchase Agreements
In December 2020, Wells Fargo announced the sale of its approximately $10.0 billion portfolio of private education loans representing approximately 445,000 borrowers. The Company entered into a joint venture with other investors to acquire the loans, and under the joint venture, the Company had an approximately 8% interest in the loans and has a corresponding 8% interest in residual interests in the 2021 securitizations of the loans discussed below. The joint venture established a limited partnership that purchased the private education loans and funded such loans with a temporary warehouse facility.
During 2021, the Company sponsored four asset-backed securitization transactions to permanently finance a total of $8.7 billion of private education loans sold by Wells Fargo (which represented the total remaining loans originally purchased from Wells Fargo, factoring in borrower payments from the date of purchase). As sponsor, the Company is required to provide a certain level of risk retention, and has purchased bonds issued in such securitizations to satisfy this requirement. The bonds purchased to satisfy the risk retention requirement are reflected on the Company's consolidated balance sheet as "investments and notes receivable" and as of March 31, 2023, the fair value of these bonds was $294.6 million. The Company must retain these investment securities until the latest of (i) two years from the closing date of the securitization, (ii) the date the aggregate outstanding principal balance of the loans in the securitization is 33% or less of the initial loan balance, and (iii) the date the aggregate outstanding principal balance of the bonds is 33% or less of the aggregate initial outstanding principal balance of the bonds, at which time the Company can sell its investment securities (bonds) to a third party. The Company entered into repurchase agreements with third parties, of which a portion of the proceeds from such agreements were used to purchase the asset-backed investments, and such investments serve as collateral on the repurchase obligations.
In addition, as discussed above, the Company has repurchased certain of its own asset-backed securities in the secondary market that serve as collateral on amounts outstanding under the Company's repurchase agreements.
As of March 31, 2023, $433.0 million was outstanding on the Company's repurchase agreements, of which $274.0 million was borrowed to fund private education loan securitization bonds subject to the Company’s risk retention requirement and $159.0 million was borrowed to fund repurchased FFELP loan asset-backed securities. The repurchase agreements have various maturity dates (as of March 31, 2023) from April 6, 2023 through November 27, 2024, but one of the agreements is subject to early termination upon required notice provided by the Company or the applicable counterparty prior to the maturity dates. Subsequent to March 31, 2023, the maturities on these agreements were extended, and as of May 8, 2023, the maturity dates vary from May 26, 2023 through November 27, 2024. The Company is required to pay additional cash in the event the fair value of the securities subject to a repurchase agreement becomes less than the original purchase price of such securities.
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Upon termination or expiration of the repurchase agreements, the Company would use cash and/or cash proceeds from its unsecured line of credit, consider the sale of assets (subject to any restrictions described above), or transfer collateral to satisfy any outstanding obligations subject to the repurchase agreements.
Union Bank Participation Agreement
The Company maintains an agreement with Union Bank, a related party, as trustee for various grantor trusts, under which Union Bank has agreed to purchase from the Company participation interests in student loans. As of March 31, 2023, $684.4 million of loans were subject to outstanding participation interests held by Union Bank, as trustee, under this agreement. The agreement automatically renews annually and is terminable by either party upon five business days' notice. This agreement provides beneficiaries of Union Bank’s grantor trusts with access to investments in interests in student loans, while providing liquidity to the Company. The Company can participate loans to Union Bank to the extent of availability under the grantor trusts, up to $900.0 million or an amount in excess of $900.0 million if mutually agreed to by both parties. Loans participated under this agreement have been accounted for by the Company as loan sales. Accordingly, the participation interests sold are not included on the Company’s consolidated balance sheets.
Asset-backed Securities Transactions
The Company, through its subsidiaries, has historically funded student loans by completing asset-backed securitizations. Depending on market conditions, the Company anticipates continuing to access the asset-backed securitization market. Such asset-backed securitization transactions would be used to refinance student loans included in its warehouse facilities, loans purchased from third parties, and/or student loans in its existing asset-backed securitizations.
There were no asset-backed securitization transactions completed during the three months ended March 31, 2023.
Liquidity Impact Related to Nelnet Bank
Nelnet Bank launched operations in November 2020. Nelnet Bank was funded by the Company with an initial capital contribution of $100.0 million and the Company contributed an additional $30.0 million to Nelnet Bank during 2022. In addition, the Company made a pledged deposit of $40.0 million with Nelnet Bank, as required under an agreement with the FDIC discussed below.
Prior to Nelnet Bank’s launch of operations, Nelnet Bank, Nelnet, Inc. (the parent), and Michael S. Dunlap (Nelnet, Inc.’s controlling shareholder) entered into a Capital and Liquidity Maintenance Agreement and a Parent Company Agreement with the FDIC in connection with Nelnet, Inc.’s role as a source of financial strength for Nelnet Bank. As part of the Capital and Liquidity Maintenance Agreement, Nelnet, Inc. is obligated to (i) contribute capital to Nelnet Bank for it to maintain capital levels that meet FDIC requirements for a “well capitalized” bank, including a leverage ratio of capital to total assets of at least 12%; (ii) provide and maintain an irrevocable asset liquidity takeout commitment for the benefit of Nelnet Bank in an amount equal to the greater of either 10% of Nelnet Bank’s total assets or such additional amount as agreed to by Nelnet Bank and Nelnet, Inc.; (iii) provide additional liquidity to Nelnet Bank in such amount and duration as may be necessary for Nelnet Bank to meet its ongoing liquidity obligations; and (iv) establish and maintain a pledged deposit of $40.0 million with Nelnet Bank.
Under the regulatory framework for prompt corrective action, Nelnet Bank is subject to various regulatory capital requirements administered by the FDIC and the UDFI and must meet specific capital standards. Failure to meet minimum capital requirements can initiate certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material adverse effect on Nelnet Bank’s business, results of operations, or financial condition. On January 1, 2020, the Community Bank Leverage Ratio (CBLR) framework, as issued jointly by the Office of the Comptroller of the Currency, the Federal Reserve Board, and the FDIC, became effective. Any banking organization with total consolidated assets of less than $10 billion, limited amounts of certain types of assets and off-balance sheet exposures, and a community bank leverage ratio greater than 9% may opt into the CBLR framework quarterly. The CBLR framework allows banks to satisfy capital standards and be considered "well capitalized" under the prompt corrective action framework if their leverage ratio is greater than 9%, unless the banking organization's federal banking agency determines that the banking organization's risk profile warrants a more stringent leverage ratio. The FDIC has ordered Nelnet Bank to maintain at least a 12% leverage ratio. Nelnet Bank has opted into the CBLR framework for the quarter ended March 31, 2023 with a leverage ratio of 12.6%. Nelnet Bank intends to maintain at all times regulatory capital levels that meet both the minimum level necessary to be considered “well capitalized” under the FDIC’s prompt corrective action framework and the minimum level required by the FDIC.
Nelnet Bank has a portfolio of asset-backed securities investments that were accounted for and classified as available-for-sale. Accordingly, these securities were carried at fair value, with the changes in fair value, net of taxes, carried as a separate component of equity. To reduce Nelnet Bank's market exposure related to decreases in fair value on these investments, on March 31, 2023, securities at Nelnet Bank with a fair value of $149.2 million were transferred from available for sale to held to
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maturity. The securities were reclassified at fair value at the time of the transfer, and such transfer represented a non-cash transaction. Accumulated other comprehensive income as of March 31, 2023 includes pre-tax unrealized losses of $3.7 million related to the transfer. These unrealized losses will be amortized, consistent with the amortization of any discounts on such securities, over the remaining lives of the respective securities as an adjustment of yield.
Based on Nelnet Bank's business plan for growth and current financial condition, the Company believes it will make additional capital contributions to the bank in future periods.
Liquidity Impact Related to Nelnet Renewable Energy
The Company’s Nelnet Renewable Energy business makes solar tax equity investments. Through March 31, 2023, the Company has invested a total of $294.4 million (which includes $115.9 million syndicated to third-party investors) in tax equity investments in renewable energy solar partnerships. These investments provide a federal income tax credit under the Internal Revenue Code, equaling either 26% or 30% of the eligible project costs, with the tax credit available when the project is placed-in-service. The Company is allowed to reduce its tax estimates paid to the U.S. Treasury based on the credits earned. Based on the timing of when the Company funds a project and decreases its tax estimate to the U.S. Treasury due to earning of the tax credit, the amount of capital committed to solar tax equity investments at any point in time is not significant and has a minimal impact on the Company’s liquidity. As of March 31, 2023, the Company is committed to fund an additional $220.3 million on tax equity investments, of which $141.4 million is expected to be provided by syndication partners.
In addition to solar tax equity investments, the Company has a strategy to own solar energy project assets. These assets provide long-term, predictable, and recurring cash flows. Accordingly, the Company has begun to execute a multi-faceted approach to originate, acquire, finance, own, and manage these assets. The Company plans to fund a large portion of its current growth plans in owning solar energy projects using third-party debt and third-party tax equity. The collateral on any third-party debt would be limited to the assets of the specific solar projects. Any capital requirements for the origination or purchase of solar projects not funded by third-party debt and third-party tax equity would be provided by the Company using operating cash, borrowings on its unsecured line of credit, and/or the sale of investments.
Liquidity Impact Related to ALLO
Upon the deconsolidation of ALLO on December 21, 2020, the Company recorded its 45% voting membership interests in ALLO at fair value, and accounts for such investment under the HLBV method of accounting. In addition, the Company recorded its remaining non-voting preferred membership units of ALLO at fair value, and accounts for such investment as a separate equity investment. As of March 31, 2023, the outstanding preferred membership interests of ALLO held by the Company was $145.9 million that earns a preferred annual return of 6.25%.
Agreements among the Company, SDC (a third-party global digital infrastructure investor), and ALLO provide that they will use commercially reasonable efforts (which excludes requiring ALLO to raise any additional equity financing or sell any assets) to cause the redemption, on or before April 2024, the non-voting preferred membership interests in ALLO held by the Company, plus the amount of accrued and unpaid preferred return on such interests. However, if the non-voting preferred membership interests are not redeemed on or before April 2024, the preferred annual return is increased from 6.25% to 10.00%. As part of the ALLO recapitalization transaction, the Company and SDC entered into an agreement, in which the Company has a contingent payment obligation to pay SDC a contingent payment amount of $25.0 million to $35.0 million in the event the Company disposes of its voting membership interests of ALLO that it holds and realizes from such disposition certain targeted return levels. As of March 31, 2023 the estimated fair value of the contingent payment is $7.6 million.
If ALLO needs additional capital to support its growth in existing or new markets, the Company has the option to contribute additional capital to maintain its voting equity interest. Although ALLO has obtained third-party debt financing to fund a large portion of its current growth plans, the Company contributed $8.4 million of additional equity to ALLO in the first quarter of 2023. As a result of this equity contribution, the Company’s voting membership interests percentage did not materially change. Based on ALLO's business plan for growth and current financial condition, the Company believes it will make additional capital contributions to ALLO in future periods.
Liquidity Impact Related to Hedging Activities
The Company utilizes derivative instruments to manage interest rate sensitivity. By using derivative instruments, the Company is exposed to market risk which could impact its liquidity.
All over-the-counter derivative contracts executed by the Company are cleared post-execution at a regulated clearinghouse. Clearing is a process by which a third party, the clearinghouse, steps in between the original counterparties and guarantees the performance of both, by requiring that each post liquid collateral on an initial (initial margin) and mark-to-market (variation margin) basis to cover the clearinghouse’s potential future exposure in the event of default. Through March 15, 2023, the
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Company had received cash or had a receivable from the clearinghouse related to variation margin equal to the fair value as of March 15, 2023 of the derivatives used to hedge loans earning fixed rate floor income of $183.2 million, which included $19.1 million related to current period settlements. To minimize the Company's exposure to market volatility, the Company terminated its entire derivative portfolio hedging loans earning fixed rate floor income ($2.8 billion in notional amount of derivatives).
Based on the remaining derivative portfolio outstanding as of March 31, 2023, the Company does not anticipate any movement in interest rates having a material impact on its capital or liquidity profile, nor does the Company expect that any movement in interest rates would have a material impact on its ability to make variation margin payments to its third-party clearinghouse.
Other Debt Facilities
As discussed above, the Company has a $495.0 million unsecured line of credit with a maturity date of September 22, 2026. As of March 31, 2023, the unsecured line of credit had no amount outstanding and $495.0 million was available for future use. The line of credit agreement contains certain financial covenants, including limitations on recourse indebtedness to adjusted EBITDA (over the last four rolling quarters). Of the $495.0 million availability, approximately $260 million was available for purposes other than reducing existing recourse debt due to the limitations on recourse indebtedness to adjusted EBITDA financial covenant. Upon the maturity date of this facility, there can be no assurance that the Company will be able to maintain this line of credit, increase or maintain the amount outstanding under the line, or find alternative funding if necessary.
During 2020, the Company entered into an agreement with Union Bank, as trustee for various grantor trusts, under which Union Bank has agreed to purchase from the Company participation interests in federally insured student loan asset-backed securities. As of March 31, 2023, $311.8 million (par value) of student loan asset-backed securities were subject to outstanding participation interests held by Union Bank, as trustee, under this agreement. This participation agreement has been accounted for by the Company as a secured borrowing. Upon termination or expiration of this agreement, the Company would expect to use operating cash, consider the sale of assets, or transfer collateral to satisfy any remaining obligations.
Stock Repurchases
The Board of Directors has authorized a stock repurchase program to repurchase up to a total of five million shares of the Company's Class A common stock during the three-year period ending May 8, 2025. No shares were repurchased under this program during the first quarter of 2023. As of March 31, 2023, 4,467,021 shares remained authorized for repurchase under the Company's stock repurchase program. Shares may be repurchased from time to time on the open market, in private transactions (including with related parties), or otherwise, depending on various factors, including share prices and other potential uses of liquidity.
During the first quarter of 2023, the Company repurchased 36,513 shares owned and tendered by employees to satisfy tax withholding obligations upon the vesting of restricted shares. These repurchased shares are excluded from the Company's repurchase program. See "Stock Repurchases" under Part II, Item 2 of this report.
Dividends
On March 15, 2023, the Company paid a first quarter 2023 cash dividend on the Company's Class A and Class B common stock of $0.26 per share. In addition, the Company's Board of Directors has declared a second quarter 2023 cash dividend on the Company's outstanding shares of Class A and Class B common stock of $0.26 per share. The second quarter cash dividend will be paid on June 15, 2023 to shareholders of record at the close of business on June 1, 2023.
The Company plans to continue making regular quarterly dividend payments, subject to future earnings, capital requirements, financial condition, and other factors.
CRITICAL ACCOUNTING POLICIES AND ESTIMATES
This Management’s Discussion and Analysis of Financial Condition and Results of Operations discusses the Company’s consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the reported amounts of income and expenses during the reporting periods. The Company bases its estimates and judgments on historical experience and on various other factors that the Company believes are reasonable under the circumstances. Actual results may differ from these estimates under varying assumptions or conditions. Note 3 of the notes to consolidated financial statements included in the Company’s 2022 Annual Report includes a summary of the significant accounting policies and methods used in the preparation of the consolidated financial statements.
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On an on-going basis, management evaluates its estimates and judgments, particularly as they relate to accounting policies that management believes are most “critical” - that is, they are most important to the portrayal of the Company’s financial condition and results of operations and they require management’s most difficult, subjective, or complex judgments, often as a result of the need to make estimates about the effect of matters that are inherently uncertain. Management has identified the allowance for loan losses as a critical accounting policy and estimate, as discussed further under Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations – Critical Accounting Policies and Estimates – Allowance for Loan Losses” in the Company’s 2022 Annual Report. For additional information regarding changes in the Company’s allowance for loan losses for the three months ended March 31, 2023 and 2022, see the caption “Activity in the Allowance for Loan Losses” in note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report. There have been no material changes to the Company’s critical accounting policy and estimate since December 31, 2022.
ITEM 3.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
(All dollars are in thousands, except share amounts, unless otherwise noted)
Interest Rate Risk - AGM Operating Segment
AGM’s primary market risk exposure arises from fluctuations in its borrowing and lending rates, the spread between which could impact AGM due to shifts in market interest rates.
The following table sets forth AGM’s loan assets and debt instruments by rate characteristics:
 As of March 31, 2023As of December 31, 2022
 DollarsPercentDollarsPercent
Fixed-rate loan assets$1,038,386 7.7 %$1,339,900 9.5 %
Variable-rate loan assets12,444,234 92.3 12,829,871 90.5 
Total$13,482,620 100.0 %$14,169,771 100.0 %
Fixed-rate debt instruments$570,787 4.5 %$617,083 4.5 %
Variable-rate debt instruments12,253,817 95.5 13,199,327 95.5 
Total$12,824,604 100.0 %$13,816,410 100.0 %
FFELP loans originated prior to April 1, 2006 generally earn interest at the higher of the borrower rate, which is fixed over a period of time, or a floating rate based on the special allowance payment (SAP) formula set by the Department. The SAP rate is based on an applicable index plus a fixed spread that depends on loan type, origination date, and repayment status. The Company generally finances its FFELP student loan portfolio with variable rate debt. In low and/or declining interest rate environments, when the fixed borrower rate is higher than the SAP rate, the Company’s FFELP student loans earn at a fixed rate while the interest on the variable rate debt typically continues to reflect the low and/or declining interest rates. In these interest rate environments, the Company may earn additional spread income that it refers to as floor income.
Depending on the type of loan and when it was originated, the borrower rate is either fixed to term or is reset to an annual rate each July 1. As a result, for loans where the borrower rate is fixed to term, the Company may earn floor income for an extended period of time, which the Company refers to as fixed rate floor income, and for those loans where the borrower rate is reset annually on July 1, the Company may earn floor income to the next reset date, which the Company refers to as variable rate floor income. All FFELP loans first originated on or after April 1, 2006 effectively earn at the SAP rate, since lenders are required to rebate fixed rate floor income and variable rate floor income for those loans to the Department.
No variable-rate floor income was earned by the Company in 2023 or 2022.
A summary of fixed rate floor income earned by the AGM operating segment follows.
Three months ended March 31,
20232022
Fixed rate floor income, gross$1,110 28,993 
Derivative settlements (a)22,478 (3,205)
Fixed rate floor income, net$23,588 25,788 
(a)    Derivative settlements consist of settlements received (paid) related to the Company's derivatives used to hedge student loans earning fixed rate floor income.
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Gross fixed rate floor income decreased for the three months ended March 31, 2023 compared with the same period in 2022 due to higher interest rates in 2023 compared with 2022.
The Company had a portfolio of derivative instruments in which the Company paid a fixed rate and received a floating rate to economically hedge loans earning fixed rate floor income. The increase in net derivative settlements received by the Company during the three months ended March 31, 2023, compared with net derivative settlements paid during the same period in 2022, was due to an increase in interest rates, partially offset by a decrease in the notional amount of derivatives outstanding. See note 4 of the notes to consolidated financial statements included under Part I, Item 1 of this report for additional information on the Company's derivative portfolio.
The Company's derivatives that hedge fixed rate floor income are cleared post-execution at a regulated clearinghouse. Clearing is a process by which a third party, the clearinghouse, steps in between the original counterparties and guarantees the performance of both, by requiring that each post liquid collateral on an initial (initial margin) and mark-to-market (variation margin) basis to cover the clearinghouse’s potential future exposure in the event of default. Through March 15, 2023, the Company had received cash or had a receivable from the clearinghouse related to variation margin equal to the fair value of the fixed rate floor derivatives as of March 15, 2023 of $183.2 million, which included $19.1 million related to current period settlements. To minimize the Company's exposure to market volatility, on March 15, 2023, the Company terminated its entire derivative portfolio hedging loans earning fixed rate floor income. As a result of terminating these derivatives, there will be no derivative settlements received on these derivatives in future periods.
The following graph depicts fixed rate floor income for a borrower with a fixed rate of 6.75% and a SAP rate of 2.64%:
Image5.jpg
The following table shows AGM’s federally insured student loan assets that were earning fixed rate floor income as of March 31, 2023.
Fixed interest rate rangeBorrower/lender weighted average yieldEstimated variable conversion rate (a)Loan balance
7.0 - 7.49%7.38%4.74%$14,294 
7.5 - 7.99%7.73%5.09%124,236 
8.0 - 8.99%8.18%5.54%339,275 
> 9.0%
9.05%6.41%131,116 
$608,921 
(a) The estimated variable conversion rate is the estimated short-term interest rate at which loans would convert to a variable rate. As of March 31, 2023, the weighted average estimated variable conversion rate was 5.62% and the short-term interest rate was 470 basis points.
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AGM is also exposed to interest rate risk in the form of basis risk and repricing risk because the interest rate characteristics of AGM’s assets do not match the interest rate characteristics of the funding for those assets. The following table presents AGM’s FFELP student loan assets and related funding for those assets arranged by underlying indices as of March 31, 2023.
IndexFrequency of variable resetsAssetsFunding of student loan assets
1 month LIBOR (a)Daily$12,099,443 — 
3 month H15 financial commercial paperDaily432,655 — 
3 month Treasury billDaily399,461 — 
1 month LIBORMonthly— 7,612,093 
3 month LIBOR (a)Quarterly— 3,431,852 
Asset-backed commercial paper (b)Varies— 919,337 
Fixed rate— 548,642 
Auction-rate (c)Varies— 142,385 
Other (d)1,315,962 1,593,212 
  $14,247,521 14,247,521 
(a)    The Company has certain basis swaps outstanding in which the Company receives three-month LIBOR and pays one-month LIBOR plus or minus a spread as defined in the agreements (the "1:3 Basis Swaps"). The Company entered into these derivative instruments to better match the interest rate characteristics on its student loan assets and the debt funding such assets. The following table summarizes the 1:3 Basis Swaps outstanding as of March 31, 2023.
MaturityNotional amount (i)
2024$1,750,000 
20261,150,000 
2027250,000 
$3,150,000 
(i)    The weighted average rate paid by the Company on the 1:3 Basis Swaps as of March 31, 2023 was one-month LIBOR plus 10.1 basis points.
(b)    The interest rate on the Company's FFELP warehouse facility is indexed to asset-backed commercial paper rates.
(c)    As of March 31, 2023, the Company was sponsor for $142.4 million of outstanding asset-backed securities that were set and provide for interest rates to be periodically reset via a "dutch auction" (the “Auction Rate Securities”). Since the auction feature has essentially been inoperable for substantially all auction rate securities since 2008, the Auction Rate Securities generally pay interest to the holder at a maximum rate as defined by the indenture. While these rates will vary, they will generally be based on a spread to LIBOR or Treasury Securities, or the Net Loan Rate as defined in the financing documents.
(d)    Assets include accrued interest receivable and restricted cash. Funding represents overcollateralization (equity) and other liabilities included in FFELP loan asset-backed securitizations and warehouse facility.
LIBOR is in the process of being discontinued as a benchmark rate, and the market transition away from the current LIBOR framework could result in significant changes to the interest rate characteristics of the Company's LIBOR-indexed assets and funding for those assets. See Item 1A, "Risk Factors - Loan Portfolio - Interest rate risk - replacement of LIBOR as a benchmark rate" in the Company's 2022 Annual Report for additional information.

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Sensitivity Analysis
The following tables summarize the effect on the Company’s consolidated earnings, based upon a sensitivity analysis performed on AGM’s assets and liabilities assuming hypothetical increases and decreases in interest rates of 100 basis points and 300 basis points while funding spreads remain constant. In addition, a sensitivity analysis was performed assuming the funding index increases 10 basis points and 30 basis points while holding the asset index constant, if the funding index is different than the asset index. The sensitivity analysis was performed on AGM’s variable rate assets (including loans earning fixed rate floor income) and liabilities.
 Interest rates
Change from increase of
100 basis points
Change from increase of
300 basis points
Change from decrease of
100 basis points
Change from decrease of
300 basis points
 
 DollarsPercentDollarsPercentDollarsPercentDollarsPercent
 Three months ended March 31, 2023
Effect on earnings:   
Increase in pre-tax net income before impact of derivative settlements$772 2.5 %$4,403 14.1 %$76 0.2 %$3,650 11.7 %
Impact of derivative settlements (a)— — — — — — — — 
Increase in net income before taxes$772 2.5 %$4,403 14.1 %$76 0.2 %$3,650 11.7 %
Increase in basic and diluted earnings per share$0.02 $0.09 $0.00 $0.07 
(a)On March 15, 2023, the Company terminated its entire derivative portfolio hedging loans earning fixed rate floor income. The table above excludes the impact of these derivatives for the entire period.
 Asset and funding index mismatches
Increase of
10 basis points
Increase of
30 basis points
 
 DollarsPercentDollarsPercent
 Three months ended March 31, 2023
Effect on earnings: 
Decrease in pre-tax net income before impact of derivative settlements$(1,113)(3.6)%$(3,339)(10.7)%
Impact of derivative settlements777 2.5 2,330 7.5 
Decrease in net income before taxes$(336)(1.1)%$(1,009)(3.2)%
Decrease in basic and diluted earnings per share$(0.01)$(0.02)

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Interest Rate Risk - Nelnet Bank
To manage Nelnet Bank's risk from fluctuations in market interest rates, the Company actively monitors interest rates and other interest sensitive components to minimize the impact that changes in interest rates have on the fair value of assets, net income, and cash flow. To achieve this objective, the Company manages and mitigates Nelnet Bank’s exposure to fluctuations in market interest rates through several techniques, including managing the maturity, repricing, and mix of fixed and variable rate assets and liabilities.
The following table presents Nelnet Bank's loan assets, asset-backed security investments, and deposits by rate characteristics:
 As of March 31, 2023As of December 31, 2022
 DollarsPercentDollarsPercent
Fixed-rate loan assets$364,818 $341,776 
Fixed-rate investments142,152 123,809 
Total fixed-rate assets506,970 51.9 %465,585 52.2 %
Variable-rate loan assets74,189 78,019 
Variable-rate investments395,259 347,559 
Total variable rate assets469,448 48.1 425,578 47.8 
Total assets$976,418 100.0 %$891,163 100.0 %
Fixed-rate deposits$284,387 32.7 %$336,040 42.6 %
Variable-rate deposits585,391 67.3 453,604 57.4 
Total deposits$869,778 100.0 %$789,644 100.0 %
Interest Rate and Market Risk - Investments
The following table presents the rates earned on the Company’s available-for-sale debt securities (investments) and debt facilities used to fund a portion of such investments. The table below excludes securities (investments) held by Nelnet Bank.
Three months ended March 31,
20232022
Average balanceInterest income/ expenseAverage yields/ ratesAverage balanceInterest income/ expenseAverage yields/ rates
Investments:
Asset-backed securities available-for-sale (a) (b)$1,309,752 17,486 5.41 %$1,092,640 3,242 1.20 %
Debt funding asset-backed securities available-for-sale:
Participation agreement - variable rate (c)$365,115 5,059 5.62 %$256,535 560 0.89 %
Repurchases agreements - variable rate (d)511,759 6,768 5.36 404,040 1,031 1.03 
$876,874 11,827 5.47 $660,575 1,591 0.98 
(a)    The Company has repurchased certain of its own FFELP loan asset-backed securities (bonds and notes payable) in the secondary market. For accounting purposes, these notes are eliminated in consolidation and are not included in the Company's consolidated financial statements. However, these securities remain legally outstanding at the trust level and the Company could sell these notes to third parties or redeem the notes at par as cash is generated by the trust estate. Upon a sale of these notes to third parties, the Company would obtain cash proceeds equal to the market value of the notes on the date of such sale. The table above includes these repurchased bonds.
(b)    The majority of the Company’s asset-backed securities earn floating rates with expected returns of approximately LIBOR + 100 to 350 basis points to maturity. As of March 31, 2023, $259.4 million (par value) of the Company’s asset-backed securities earn a weighted average fixed rate of 3.23%.
(c)    Interest incurred by the Company on amounts borrowed under the participation agreement is at a variable rate of LIBOR + 62.5 basis points.
(d)    Interest incurred by the Company on amounts borrowed under the repurchase agreements is at a variable rate of LIBOR + 70.0 to 90.0 basis points or SOFR + 75.0 to  141.0 basis points.
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The Company’s portfolio of asset-backed investment securities has limited liquidity, and the Company could incur a significant loss if the investments were sold prior to maturity at an amount less than the original purchase price. As of March 31, 2023, the net unrealized loss on the Company’s available-for-sale debt securities was $35.2 million, and the aggregate fair value of available-for-sale debt securities with unrealized losses was $852.6 million. The Company currently has the intent and ability to retain these investments, and none of the unrealized losses were due to credit losses. See note 5 of the notes to consolidated financial statements included under Part I, Item 1 of this report for additional information.
ITEM 4.  CONTROLS AND PROCEDURES
Disclosure Controls and Procedures
The Company’s management, with the participation of the Company's principal executive and principal financial officers, evaluated the effectiveness of the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934) as of March 31, 2023. Based on this evaluation, the Company’s principal executive and principal financial officers concluded that the Company's disclosure controls and procedures were effective as of March 31, 2023.
Changes in Internal Control over Financial Reporting
There were no changes in the Company’s internal control over financial reporting during the fiscal quarter ended March 31, 2023 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.
PART II. OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
There have been no material changes from the information referred to in the Legal Proceedings section of the Company's Annual Report on Form 10-K for the year ended December 31, 2022 under Part I, Item 3 of such Form 10-K.
ITEM 1A.  RISK FACTORS
There have been no material changes from the risk factors described in the Company's Annual Report on Form 10-K for the year ended December 31, 2022 in response to Part I, Item 1A of such Form 10-K.
ITEM 2.  UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Stock Repurchases
The following table summarizes the repurchases of Class A common stock during the first quarter of 2023 by the Company or any “affiliated purchaser” of the Company, as defined in Rule 10b-18(a)(3) under the Securities Exchange Act of 1934.
PeriodTotal number of shares purchased (a)Average price paid per shareTotal number of shares purchased as part of publicly announced plans or programs (b)Maximum number of shares that may yet be purchased under the plans or programs (b)
January 1 - January 31, 2023— $— — 4,467,021 
February 1 - February 28, 2023— — — 4,467,021 
March 1 - March 31, 202336,513 90.43 — 4,467,021 
Total36,513 $90.43 — 
(a) The total number of shares includes shares owned and tendered by employees to satisfy tax withholding obligations upon the vesting of restricted shares. Shares of Class A common stock tendered by employees to satisfy tax withholding obligations included 36,513 shares in March 2023. Unless otherwise indicated, shares owned and tendered by employees to satisfy tax withholding obligations were purchased at the closing price of the Company's shares on the date of vesting.
(b) On May 9, 2022, the Company announced that its Board of Directors authorized a stock repurchase program to repurchase up to a total of five million shares of the Company's Class A common stock during the three-year period ending May 8, 2025.
Working capital and dividend restrictions/limitations
The Company's $495.0 million unsecured line of credit, which is available through September 22, 2026, imposes restrictions on the payment of dividends through covenants requiring a minimum consolidated net worth and a minimum level of unencumbered cash, cash equivalent investments, and available borrowing capacity under the line of credit. In addition, trust indentures and other financing agreements governing debt issued by the Company's lending subsidiaries generally have
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limitations on the amounts of funds that can be transferred to the Company by its subsidiaries through cash dividends at certain times. Further, Nelnet Bank is subject to laws and regulations that restrict the ability of Nelnet Bank to pay dividends to the Company, and authorize regulatory authorities to prohibit or limit the payment of dividends by Nelnet Bank to the Company. These provisions do not currently materially limit the Company's ability to pay dividends, and, based on the Company's current financial condition and recent results of operations, the Company does not currently anticipate that these provisions will materially limit the future payment of dividends.
ITEM 6.  EXHIBITS
10.1
10.2
10.3#
31.1*
31.2*
32**
101.INS*Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH*Inline XBRL Taxonomy Extension Schema Document.
101.CAL*Inline XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEF*Inline XBRL Taxonomy Extension Definition Linkbase Document.
101.LAB*Inline XBRL Taxonomy Extension Label Linkbase Document.
101.PRE*Inline XBRL Taxonomy Extension Presentation Linkbase Document.
104*Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101).
*Filed herewith
**Furnished herewith
#Certain portions of this exhibit have been omitted pursuant to Item 601(b)(10)(iv) of Regulation S-K.
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. 
 NELNET, INC. 
    
Date:May 8, 2023By:/s/ JEFFREY R. NOORDHOEK 
 Name:Jeffrey R. Noordhoek 
 Title:
Chief Executive Officer
Principal Executive Officer
 
    
Date:May 8, 2023By:/s/ JAMES D. KRUGER 
Name:James D. Kruger 
 Title: 
Chief Financial Officer
Principal Financial Officer and Principal Accounting Officer
 


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