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NELNET INC - Quarter Report: 2023 September (Form 10-Q)




UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2023 
or    
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from  to . 
Commission File Number: 001-31924
Nelnet_Logo_color.jpg
NELNET, INC.
(Exact name of registrant as specified in its charter)
Nebraska
84-0748903
(State or other jurisdiction of incorporation or organization)
(I.R.S. Employer Identification No.)
121 South 13th Street, Suite 100
Lincoln,Nebraska68508
(Address of principal executive offices)
(Zip Code)
(402) 458-2370
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Class A Common Stock, Par Value $0.01 per ShareNNINew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.                       Yes No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).                             Yes No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer                                                      Accelerated filer
Non-accelerated filer                     Smaller reporting company
        Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes  No
As of October 31, 2023, there were 26,655,134 and 10,668,460 shares of Class A Common Stock and Class B Common Stock, par value $0.01 per share, outstanding, respectively (excluding a total of 11,305,731 shares of Class A Common Stock held by wholly owned subsidiaries).





NELNET, INC.
FORM 10-Q
INDEX
September 30, 2023

 
 Item 1.
 Item 2.
 Item 3.
 Item 4.
    
 
Item 1.
 Item 1A.
 Item 2.
Item 5.
Other Information
 Item 6.
    
 







PART I. FINANCIAL INFORMATION
ITEM 1.  FINANCIAL STATEMENTS
NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(Dollars in thousands, except share data)
(unaudited)
 
As of
As of
 September 30, 2023December 31, 2022
Assets:  
Loans and accrued interest receivable (net of allowance for loan losses of $110,093 and
   $131,827, respectively)
$13,867,557 15,243,889 
Cash and cash equivalents:  
Cash and cash equivalents - not held at a related party23,722 24,584 
Cash and cash equivalents - held at a related party163,968 93,562 
Total cash and cash equivalents187,690 118,146 
Investments and notes receivable1,945,688 2,111,917 
Restricted cash445,983 945,159 
Restricted cash - due to customers158,872 294,311 
Accounts receivable (net of allowance for doubtful accounts of $3,989 and $3,079, respectively)
130,068 194,851 
Goodwill176,902 176,902 
Intangible assets, net51,910 63,501 
Property and equipment, net126,699 122,526 
Other assets131,313 102,842 
Total assets$17,222,682 19,374,044 
Liabilities:  
Bonds and notes payable$12,448,109 14,637,195 
Accrued interest payable36,391 36,049 
Bank deposits718,053 691,322 
Other liabilities419,152 461,259 
Due to customers341,822 348,317 
Total liabilities13,963,527 16,174,142 
Commitments and contingencies
Equity:
Nelnet, Inc. shareholders' equity:  
Preferred stock, $0.01 par value. Authorized 50,000,000 shares; no shares issued or outstanding
— — 
Common stock:
Class A, $0.01 par value. Authorized 600,000,000 shares; issued and outstanding 26,655,651
     shares and 26,461,651 shares, respectively
267 265 
Class B, convertible, $0.01 par value. Authorized 60,000,000 shares; issued and outstanding
     10,668,460 shares
107 107 
Additional paid-in capital14,165 1,109 
Retained earnings3,305,881 3,234,844 
Accumulated other comprehensive loss, net(25,439)(37,366)
Total Nelnet, Inc. shareholders' equity3,294,981 3,198,959 
Noncontrolling interests(35,826)943 
Total equity3,259,155 3,199,902 
Total liabilities and equity$17,222,682 19,374,044 
Supplemental information - assets and liabilities of consolidated education and other lending
     variable interest entities:
Loans and accrued interest receivable$13,246,175 14,585,491 
Restricted cash410,520 867,961 
Bonds and notes payable(12,459,364)(14,233,586)
Accrued interest payable and other liabilities(181,730)(145,309)
Net assets of consolidated education and other lending variable interest entities$1,015,601 1,074,557 
See accompanying notes to consolidated financial statements.
2



NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME
(Dollars in thousands, except share data)
(unaudited)
 Three months endedNine months ended
 September 30,September 30,
 2023202220232022
Interest income:  
Loan interest$236,423 176,244 704,712 422,327 
Investment interest48,128 26,889 129,835 57,589 
Total interest income284,551 203,133 834,547 479,916 
Interest expense on bonds and notes payable and bank deposits207,159 126,625 639,756 248,347 
Net interest income77,392 76,508 194,791 231,569 
Less provision for loan losses10,659 9,665 54,526 18,640 
Net interest income after provision for loan losses66,733 66,843 140,265 212,929 
Other income (expense): 
Loan servicing and systems revenue127,892 134,197 389,138 395,438 
Education technology, services, and payment processing revenue113,796 106,894 357,258 310,211 
Solar construction revenue6,301 9,358 19,687 9,358 
Other, net(211)2,225 (21,293)24,750 
Gain on sale of loans, net5,362 2,627 32,685 5,616 
Impairment and other expense, net(4,974)121 (4,974)(6,163)
Derivative market value adjustments and derivative settlements, net3,957 63,262 (8,047)251,210 
Total other income (expense), net252,123 318,684 764,454 990,420 
Cost of services:
Cost to provide education technology, services, and payment processing services43,694 42,676 131,804 109,073 
Cost to provide solar construction services7,783 5,968 25,204 5,968 
Total cost of services51,477 48,644 157,008 115,041 
Operating expenses:  
Salaries and benefits141,204 147,198 438,620 438,010 
Depreciation and amortization21,835 18,772 57,114 53,978 
Other expenses51,370 43,858 138,154 120,297 
Total operating expenses214,409 209,828 633,888 612,285 
Income before income taxes52,970 127,055 113,823 476,023 
Income tax expense10,734 26,586 29,475 107,765 
Net income42,236 100,469 84,348 368,258 
Net loss attributable to noncontrolling interests3,096 4,329 15,738 8,315 
Net income attributable to Nelnet, Inc.$45,332 104,798 100,086 376,573 
Earnings per common share:
Net income attributable to Nelnet, Inc. shareholders - basic and diluted
$1.21 2.80 2.67 9.99 
Weighted average common shares outstanding - basic and diluted
37,498,073 37,380,493 37,437,587 37,708,425 
    
See accompanying notes to consolidated financial statements.
3



NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Dollars in thousands)
(unaudited)
Three months ended September 30,Nine months ended September 30,
2023202220232022
Net income$42,236 100,469 84,348 368,258 
Other comprehensive (loss) income:
Net changes related to foreign currency translation adjustments$(8)18 (11)19 
Net changes related to available-for-sale debt securities:
Unrealized holding (losses) gains arising during period, net(4,566)4,790 12,734 (45,730)
Reclassification of (gains) losses recognized in net income, net(1,064)(578)3,001 (4,220)
Amortization of net unrealized loss on securities transferred from available-for-sale to held-to-maturity66 — 136 — 
Income tax effect1,335 (4,229)(1,011)3,201 (3,810)12,061 11,988 (37,962)
Net changes related to equity method investee's other comprehensive income:
Gain (loss) on cash flow hedges336 — (163)— 
Income tax effect(80)256 — — 40 (123)— — 
Other comprehensive (loss) income(3,981)3,219 11,927 (37,943)
Comprehensive income38,255 103,688 96,275 330,315 
Comprehensive loss attributable to noncontrolling interests3,096 4,329 15,738 8,315 
Comprehensive income attributable to Nelnet, Inc.$41,351 108,017 112,013 338,630 

See accompanying notes to consolidated financial statements.
4



NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(Dollars in thousands, except share data)
(unaudited)
 
Nelnet, Inc. Shareholders
 Preferred stock sharesCommon stock sharesPreferred stockClass A common stockClass B common stockAdditional paid-in capital Retained earningsAccumulated other comprehensive lossNoncontrolling interestsTotal equity
 Class AClass B
Balance as of June 30, 2022— 26,613,733 10,674,892 $— 266 107 1,180 3,127,687 (31,858)(6,237)3,091,145 
Issuance of noncontrolling interests— — — — — — — — — 14,018 14,018 
Net income (loss)— — — — — — — 104,798 — (4,329)100,469 
Other comprehensive income— — — — — — — — 3,219 — 3,219 
Distribution to noncontrolling interests— — — — — — — — — (17,707)(17,707)
Cash dividends on Class A and Class B common stock - $0.24 per share
— — — — — — — (8,925)— — (8,925)
Issuance of common stock, net of forfeitures— 38,192 — — — 476 — — — 477 
Compensation expense for stock based awards— — — — — — 3,631 — — — 3,631 
Repurchase of common stock— (169,860)— — (2)— (4,450)(9,841)— — (14,293)
Conversion of common stock— 1,233 (1,233)— — — — — — — — 
Other— — — — — — — (5,675)— — (5,675)
Balance as of September 30, 2022— 26,483,298 10,673,659 $— 265 107 837 3,208,044 (28,639)(14,255)3,166,359 
Balance as of June 30, 2023— 26,646,490 10,668,460 $— 266 107 10,114 3,270,250 (21,458)(11,765)3,247,514 
Issuance of noncontrolling interests— — — — — — — — — 19,092 19,092 
Net income (loss)— — — — — — — 45,332 — (3,096)42,236 
Other comprehensive loss— — — — — — — — (3,981)— (3,981)
Distribution to noncontrolling interests— — — — — — — — — (40,057)(40,057)
Cash dividends on Class A and Class B common stock - $0.26 per share
— — — — — — — (9,701)— — (9,701)
Issuance of common stock, net of forfeitures— 15,109 — — — 499 — — — 500 
Compensation expense for stock based awards— — — — — — 4,095 — — — 4,095 
Repurchase of common stock— (5,948)— — — — (543)— — — (543)
Balance as of September 30, 2023— 26,655,651 10,668,460 $— 267 107 14,165 3,305,881 (25,439)(35,826)3,259,155 

See accompanying notes to consolidated financial statements.

5



NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(Dollars in thousands, except share data)
(unaudited)
Nelnet, Inc. Shareholders
Preferred stock sharesCommon stock sharesPreferred stockClass A common stockClass B common stockAdditional paid-in capitalRetained earningsAccumulated other comprehensive lossNoncontrolling interestsTotal equity
Class AClass B
Balance as of December 31, 2021— 27,239,654 10,676,642 $— 272 107 1,000 2,940,523 9,304 1,632 2,952,838 
Issuance of noncontrolling interests— — — — — — — — — 25,297 25,297 
Net income (loss)— — — — — — — 376,573 — (8,315)368,258 
Other comprehensive loss— — — — — — — — (37,943)— (37,943)
Distribution to noncontrolling interests— — — — — — — — — (32,869)(32,869)
Cash dividends on Class A and Class B common stock - $0.72 per share
— — — — — — — (26,960)— — (26,960)
Issuance of common stock, net of forfeitures— 348,831 — — — 6,974 — — — 6,978 
Compensation expense for stock based awards— — — — — 9,659 — — — 9,659 
Repurchase of common stock— (1,108,170)— — (11)— (16,796)(76,417)— — (93,224)
Conversion of common stock— 2,983 (2,983)— — — — — — — — 
Other— — — — — — — (5,675)— — (5,675)
Balance as of September 30, 2022— 26,483,298 10,673,659 $— 265 107 837 3,208,044 (28,639)(14,255)3,166,359 
Balance as of December 31, 2022— 26,461,651 10,668,460 $— 265 107 1,109 3,234,844 (37,366)943 3,199,902 
Issuance of noncontrolling interests— — — — — — — — — 31,996 31,996 
Net income (loss)— — — — — — — 100,086 — (15,738)84,348 
Other comprehensive income— — — — — — — — 11,927 — 11,927 
Distribution to noncontrolling interests— — — — — — — — — (53,027)(53,027)
Cash dividends on Class A and Class B common stock - $0.78 per share
— — — — — — — (29,049)— — (29,049)
Issuance of common stock, net of forfeitures— 241,195 — — — 5,618 — — — 5,620 
Compensation expense for stock based awards— — — — — — 11,748 — — — 11,748 
Repurchase of common stock— (47,195)— — — — (4,310)— — — (4,310)
Balance as of September 30, 2023— 26,655,651 10,668,460 $— 267 107 14,165 3,305,881 (25,439)(35,826)3,259,155 

See accompanying notes to consolidated financial statements.


6



NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Dollars in thousands)
(unaudited)
 Nine months ended
September 30,
 20232022
Net income attributable to Nelnet, Inc.$100,086 376,573 
Net loss attributable to noncontrolling interests(15,738)(8,315)
Net income84,348 368,258 
Adjustments to reconcile net income to net cash provided by operating activities, net of business acquisition:  
Depreciation and amortization, including debt discounts and loan premiums and deferred origination costs128,658 113,655 
Loan discount accretion(22,527)(27,963)
Provision for loan losses54,526 18,640 
Derivative market value adjustments32,266 (239,125)
Proceeds from termination of derivative instruments164,079 91,786 
(Payments to) proceeds from clearinghouse - initial and variation margin, net(210,168)227,448 
Gain on sale of loans, net(32,685)(5,616)
Loss on investments, net67,940 13,605 
Proceeds from sale of equity securities, net75 42,863 
Deferred income tax (benefit) expense(24,712)57,633 
Non-cash compensation expense11,981 9,872 
Impairment expense2,588 6,163 
Decrease (increase) in loan and investment accrued interest receivable5,613 (16,206)
Decrease in accounts receivable64,738 47,514 
Decrease (increase) in other assets, net7,069 (74,522)
Decrease in the carrying amount of ROU asset, net3,859 4,476 
Increase in accrued interest payable342 17,230 
Increase in other liabilities19,132 5,388 
Decrease in the carrying amount of lease liability(3,908)(4,227)
Net cash provided by operating activities353,214 656,872 
Cash flows from investing activities:
 
 
Purchases and originations of loans(556,255)(539,118)
Purchases of loans from a related party(467,554)(8,242)
Net proceeds from loan repayments, claims, and capitalized interest1,910,379 2,955,097 
Proceeds from sale of loans341,760 38,559 
Purchases of available-for-sale securities(510,804)(944,588)
Proceeds from sales of available-for-sale securities776,096 450,457 
Proceeds from beneficial interest in loan securitizations23,753 17,754 
Purchases of other investments and issuance of notes receivable(179,632)(192,773)
Proceeds from other investments29,768 42,524 
Purchases of held-to-maturity debt securities(11,325)— 
Redemption of held-to-maturity debt securities2,893 — 
Purchases of property and equipment(52,604)(44,423)
Business acquisition, net of cash acquired— (35,973)
Net cash provided by investing activities1,306,475 1,739,274 
7



NELNET, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS (Continued)
Nine months ended
September 30,
20232022
Cash flows from financing activities:  
Payments on bonds and notes payable$(2,996,916)(3,035,082)
Proceeds from issuance of bonds and notes payable756,268 413,391 
Payments of debt issuance costs(2,233)(1,160)
Increase in bank deposits, net26,731 236,510 
Decrease in due to customers(6,422)(59,467)
Dividends paid(29,049)(26,960)
Repurchases of common stock(4,310)(93,224)
Proceeds from issuance of common stock1,315 1,206 
Issuance of noncontrolling interests32,581 19,380 
Distribution to noncontrolling interests(2,519)(1,153)
Net cash used in financing activities(2,224,554)(2,546,559)
Effect of exchange rate changes on cash(206)(447)
Net decrease in cash, cash equivalents, and restricted cash(565,071)(150,860)
Cash, cash equivalents, and restricted cash, beginning of period1,357,616 1,194,189 
Cash, cash equivalents, and restricted cash, end of period$792,545 1,043,329 
Supplemental disclosures of cash flow information:
Cash disbursements made for interest$585,482 196,278 
Cash disbursements made for income taxes, net of refunds and credits received (a)$45,444 37,467 
Cash disbursements made for operating leases$5,029 5,221 
Noncash operating, investing, and financing activity:
ROU assets obtained in exchange for lease obligations$18,860 5,981 
Receipt of beneficial interest in consumer loan securitizations as consideration from sale of loans$63,878 8,336 
Receipt of asset-backed investment securities as consideration from sale of loans$58,182 — 
Distribution to noncontrolling interests$50,508 31,716 
Issuance of noncontrolling interests$585 5,917 
(a) The Company utilized $49.0 million and $9.4 million of federal and state tax credits related primarily to renewable energy during the nine months ended September 30, 2023 and 2022, respectively.
The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported in the consolidated balance sheets to the total of the amounts reported in the consolidated statements of cash flows.
As ofAs ofAs ofAs of
September 30, 2023December 31, 2022September 30, 2022December 31, 2021
Total cash and cash equivalents$187,690 118,146 63,198 125,563 
Restricted cash445,983 945,159 799,212 741,981 
Restricted cash - due to customers158,872 294,311 180,919 326,645 
Cash, cash equivalents, and restricted cash
$792,545 1,357,616 1,043,329 1,194,189 
See accompanying notes to consolidated financial statements.
8



NELNET, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollars in thousands, except per share amounts, unless otherwise noted)
(unaudited)
1.  Basis of Financial Reporting
The accompanying unaudited consolidated financial statements of Nelnet, Inc. and subsidiaries (the “Company”) as of September 30, 2023 and for the three and nine months ended September 30, 2023 and 2022 have been prepared on the same basis as the audited consolidated financial statements for the year ended December 31, 2022 and, in the opinion of the Company’s management, the unaudited consolidated financial statements reflect all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of results of operations for the interim periods presented. The preparation of financial statements in conformity with U.S. generally accepted accounting principles (GAAP) requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Actual results could differ from those estimates. Operating results for the three and nine months ended September 30, 2023 are not necessarily indicative of the results for the year ending December 31, 2023. The unaudited consolidated financial statements should be read in conjunction with the Company’s Annual Report on Form 10-K for the year ended December 31, 2022 (the "2022 Annual Report").
2.  Loans and Accrued Interest Receivable and Allowance for Loan Losses
Loans and accrued interest receivable consisted of the following:
As ofAs of
 September 30, 2023December 31, 2022
Non-Nelnet Bank:
Federally insured loans:
Stafford and other$3,104,569 3,389,178 
Consolidation9,194,415 10,177,295 
Total12,298,984 13,566,473 
Private education loans293,004 252,383 
Consumer and other loans143,633 350,915 
Non-Nelnet Bank loans12,735,621 14,169,771 
Nelnet Bank:
Federally insured loans59,261 65,913 
Private education loans359,941 353,882 
Consumer and other loans49,611 — 
Nelnet Bank loans468,813 419,795 
Accrued interest receivable806,854 816,864 
Loan discount, net of unamortized loan premiums and deferred origination costs(33,638)(30,714)
Allowance for loan losses:
Non-Nelnet Bank:
Federally insured loans(72,043)(83,593)
Private education loans(16,944)(15,411)
Consumer and other loans(14,022)(30,263)
Non-Nelnet Bank allowance for loan losses(103,009)(129,267)
Nelnet Bank:
Federally insured loans(148)(170)
Private education loans(3,083)(2,390)
Consumer and other loans(3,853)— 
Nelnet Bank allowance for loan losses(7,084)(2,560)
 $13,867,557 15,243,889 
9



The following table summarizes the allowance for loan losses as a percentage of the ending loan balance for each of the Company's loan portfolios.
As ofAs of
September 30, 2023December 31, 2022
Non-Nelnet Bank:
Federally insured loans (a)0.59 %0.62 %
Private education loans5.78 %6.11 %
Consumer and other loans9.76 %8.62 %
Nelnet Bank:
Federally insured loans (a)0.25 %0.26 %
Private education loans0.86 %0.68 %
Consumer and other loans7.77 %— 
(a)    As of September 30, 2023 and December 31, 2022, the allowance for loan losses as a percent of the risk sharing component of federally insured student loans not covered by the federal guaranty for non-Nelnet Bank was 21.9% and 22.4%, respectively, and for Nelnet Bank was 10.0% and 10.3%, respectively.
Loan Sales
The Company has sold portfolios of loans to unrelated third parties who securitized such loans. As partial consideration received for the loans sold, the Company received residual interest in the loan securitizations that are included in "investments and notes receivable" on the Company's consolidated balance sheets. The following table summarizes the loans sold and gains/losses recognized by the Company during the nine months ended September 30, 2023 and 2022.
Loans sold
(par value)
Gain (loss)Loan typeResidual interest received in securitization
Nine months ended September 30, 2023
January 31$97,350 (1,441)Home equity64.8 %(a)
January 3142,275 4,350 Consumer13.3 
March 2122,277 8,903 Consumer24.6 (a)
April 45,633 659 Consumer— 
April 1324,980 3,123 Consumer11.3 
May 2127,663 11,729 Consumer26.5 
August 361,807 5,362 Consumer24.3 
$481,985 32,685 
Nine months ended September 30, 2022
January 26$18,125 2,989 Consumer6.6 %
June 30114 — Home equity— 
July 728,915 2,627 Consumer7.6 
$47,154 5,616 
(a)    In addition to receiving a residual interest in the securitizations, the Company also received $14.5 million and $43.7 million of asset-backed investment securities as part of the January 31 and March 2, 2023 transactions, respectively, that are included in "investments and notes receivable" on the Company's consolidated balance sheet.

10



Activity in the Allowance for Loan Losses
The following table presents the activity in the allowance for loan losses by portfolio segment.
Balance at beginning of periodProvision (negative provision) for loan lossesCharge-offsRecoveriesInitial allowance on loans purchased with credit deteriorationLoan salesBalance at end of period
Three months ended September 30, 2023
Non-Nelnet Bank:
Federally insured loans$74,061 1,641 (3,659)— — — 72,043 
Private education loans14,322 3,009 (571)184 — — 16,944 
Consumer and other loans20,005 4,082 (4,115)434 — (6,384)14,022 
Nelnet Bank:
Federally insured loans154 (2)(4)— — — 148 
Private education loans2,905 220 (42)— — — 3,083 
Consumer and other loans2,816 1,554 (517)— — — 3,853 
$114,263 10,504 (8,908)618 — (6,384)110,093 
Three months ended September 30, 2022
Non-Nelnet Bank:
Federally insured loans$92,593 888 (5,715)— 12 — 87,778 
Private education loans15,253 1,154 (1,066)236 — — 15,577 
Consumer and other loans10,576 7,173 (1,021)147 — (3,585)13,290 
Nelnet Bank:
Federally insured loans258 (94)— — — — 164 
Private education loans1,744 504 — — — — 2,248 
$120,424 9,625 (7,802)383 12 (3,585)119,057 
Nine months ended September 30, 2023
Non-Nelnet Bank:
Federally insured loans$83,593 4,052 (15,608)— — 72,043 
Private education loans15,411 3,249 (2,279)563 — — 16,944 
Consumer and other loans30,263 41,388 (9,264)1,096 — (49,461)14,022 
Nelnet Bank:
Federally insured loans170 (15)(7)— — — 148 
Private education loans2,390 1,350 (657)— — — 3,083 
Consumer and other loans— 4,370 (517)— — — 3,853 
$131,827 54,394 (28,332)1,659 (49,461)110,093 
Nine months ended September 30, 2022
Non-Nelnet Bank:
Federally insured loans$103,381 505 (16,264)— 156 — 87,778 
Private education loans16,143 1,971 (3,072)531 — 15,577 
Consumer and other loans6,481 14,702 (2,489)465 — (5,869)13,290 
Nelnet Bank:
Federally insured loans268 (102)(2)— — — 164 
Private education loans840 1,499 (87)— — (4)2,248 
$127,113 18,575 (21,914)996 156 (5,869)119,057 
The primary item impacting provision for loan losses was the establishment of an initial allowance for loans originated and acquired during the periods presented above.
11



The following table summarizes annualized net charge-offs as a percentage of average loans for each of the Company's loan portfolios.
Three months ended September 30,Nine months ended September 30,
2023202220232022
Non-Nelnet Bank:
Federally insured loans0.11 %0.15 %0.16 %0.13 %
Private education loans0.61 %1.23 %0.94 %1.22 %
Consumer and other loans9.57 %1.96 %4.59 %2.54 %
Nelnet Bank:
Federally insured loans0.03 %0.00 %0.01 %0.00 %
Private education loans0.05 %0.00 %0.25 %0.04 %
Consumer and other loans5.69 %— 3.00 %— 
Unfunded Loan Commitments
As of September 30, 2023, Nelnet Bank has a liability of approximately $217,000 related to $13.1 million of unfunded private education and consumer loan commitments. The liability for unfunded loan commitments is included in "other liabilities" on the consolidated balance sheets. During the nine months ended September 30, 2023 and 2022, Nelnet Bank recognized provision for loan losses of approximately $132,000 and approximately $65,000, respectively, related to unfunded loan commitments.
Loan Modifications to Borrowers Experiencing Financial Difficulty
On January 1, 2023, the Company adopted ASU No. 2022-02, Financial Instruments – Credit Losses: Troubled Debt Restructurings and Vintage Disclosures, which eliminates the troubled debt restructurings recognition and measurement guidance and instead requires an entity to evaluate whether the modification represents a new loan or a continuation of an existing loan. The guidance also enhances the disclosure requirements for certain modifications of receivables made to borrowers experiencing financial difficulty and vintage disclosures reflecting gross charge-offs by year of origination.
Under the Higher Education Act, federally insured loan borrowers may be granted a deferment or forbearance for a period of time based on need. In addition, eligible borrowers may qualify for income-driven repayment plans offered by the Department of Education (the "Department"). Because federally insured loan modifications are driven by the Higher Education Act, the Company does not consider these events as part of its loan modification programs. Administrative forbearances (e.g. bankruptcy, military service, death and disability, and disaster forbearance) are required by law and therefore are also not considered as part of the Company's loan modification programs. The Company does offer payment delays in the form of deferments or forbearances on certain private education and consumer loan programs for short-term periods. The Company generally considers payment delays to be insignificant when the delay is 3 months or less. The amortized cost of the Company’s private education and consumer loans in which the borrower is experiencing financial difficulty and the financial effect of such loan modifications is not material.

12



Key Credit Quality Indicators
Loan Status and Delinquencies
Key credit quality indicators for the Company’s federally insured, private education, consumer, and other loan portfolios are loan status, including delinquencies. The impact of changes in loan status is incorporated into the allowance for loan losses calculation. Delinquencies have the potential to adversely impact the Company’s earnings through increased servicing and collection costs and account charge-offs. The following table presents the Company’s loan status and delinquency amounts.
As of September 30, 2023As of December 31, 2022As of September 30, 2022
Federally insured loans - Non-Nelnet Bank:    
Loans in-school/grace/deferment $562,754 4.6 % $637,919 4.7 % $719,724 5.0 %
Loans in forbearance 906,060 7.4  1,103,181 8.1  1,384,709 9.7 
Loans in repayment status:  
Loans current9,014,731 83.2 %10,173,859 86.0 %10,454,046 85.7 %
Loans delinquent 31-60 days441,016 4.1 415,305 3.5 431,471 3.6 
Loans delinquent 61-90 days301,028 2.8 253,565 2.2 261,616 2.1 
Loans delinquent 91-120 days213,245 2.0 180,029 1.5 185,753 1.5 
Loans delinquent 121-270 days648,924 6.0 534,410 4.5 540,555 4.4 
Loans delinquent 271 days or greater211,226 1.9 268,205 2.3 322,517 2.7 
Total loans in repayment10,830,170 88.0 100.0 %11,825,373 87.2 100.0 %12,195,958 85.3 100.0 %
Total federally insured loans12,298,984 100.0 % 13,566,473 100.0 % 14,300,391 100.0 %
Accrued interest receivable798,102 808,150 786,494 
Loan discount, net of unamortized premiums and deferred origination costs(30,979)(35,468)(25,381)
Allowance for loan losses(72,043)(83,593)(87,778)
Total federally insured loans and accrued interest receivable, net of allowance for loan losses$12,994,064 $14,255,562 $14,973,726 
Private education loans - Non-Nelnet Bank:
Loans in-school/grace/deferment $11,373 3.9 %$12,756 5.1 %$15,556 5.9 %
Loans in forbearance 2,280 0.8 2,017 0.8 2,745 1.1 
Loans in repayment status:
Loans current271,948 97.4 %232,539 97.9 %238,926 98.0 %
Loans delinquent 31-60 days3,485 1.2 2,410 1.0 2,014 0.8 
Loans delinquent 61-90 days1,424 0.5 767 0.3 992 0.4 
Loans delinquent 91 days or greater2,494 0.9 1,894 0.8 1,950 0.8 
Total loans in repayment279,351 95.3 100.0 %237,610 94.1 100.0 %243,882 93.0 100.0 %
Total private education loans293,004 100.0 % 252,383 100.0 % 262,183 100.0 %
Accrued interest receivable2,750 2,146 2,207 
Loan discount, net of unamortized premiums(8,069)(38)(185)
Allowance for loan losses(16,944)(15,411)(15,577)
Total private education loans and accrued interest receivable, net of allowance for loan losses$270,741 $239,080 $248,628 
Consumer and other loans - Non-Nelnet Bank:
Loans in deferment$20 0.0 %$109 0.0 %$29 0.0 %
Loans in repayment status:
Loans current137,744 95.9 %346,812 98.9 %228,827 98.9 %
Loans delinquent 31-60 days1,987 1.4 1,906 0.5 1,019 0.4 
Loans delinquent 61-90 days1,293 0.9 764 0.2 427 0.2 
Loans delinquent 91 days or greater2,589 1.8 1,324 0.4 1,139 0.5 
Total loans in repayment143,613 100.0 100.0 %350,806 100.0 100.0 %231,412 100.0 100.0 %
Total consumer and other loans143,633 100.0 %350,915 100.0 %231,441 100.0 %
Accrued interest receivable1,716 3,658 2,561 
Loan discount, net of unamortized premiums(180)(588)(1,847)
Allowance for loan losses(14,022)(30,263)(13,290)
Total consumer and other loans and accrued interest receivable, net of allowance for loan losses$131,147 $323,722 $218,865 
13



As of September 30, 2023As of December 31, 2022As of September 30, 2022
Federally insured loans - Nelnet Bank (a):
Loans in-school/grace/deferment$283 0.5 %$241 0.4 %$274 0.4 %
Loans in forbearance862 1.5 981 1.5 2,551 3.5 
Loans in repayment status:
Loans current57,059 98.3 %63,225 97.8 %68,970 98.4 %
Loans delinquent 30-59 days333 0.6 436 0.7 353 0.5 
Loans delinquent 60-89 days81 0.1 466 0.7 130 0.2 
Loans delinquent 90-119 days12 0.0 222 0.3 0.0 
Loans delinquent 120-270 days428 0.7 183 0.3 508 0.7 
Loans delinquent 271 days or greater203 0.3 159 0.2 114 0.2 
Total loans in repayment58,116 98.0 100.0 %64,691 98.1 100.0 %70,080 96.1 100.0 %
Total federally insured loans59,261 100.0 %65,913 100.0 %72,905 100.0 %
Accrued interest receivable2,008 1,758 1,607 
Loan premium19 20 23 
Allowance for loan losses(148)(170)(164)
Total federally insured loans and accrued interest receivable, net of allowance for loan losses$61,140 $67,521 $74,371 
Private education loans - Nelnet Bank (a):
Loans in-school/grace/deferment$23,575 6.6 %$11,580 3.3 %$10,888 3.1 %
Loans in forbearance1,169 0.3 864 0.2 524 0.1 
Loans in repayment status:
Loans current333,595 99.5 %340,830 99.8 %344,469 99.8 %
Loans delinquent 30-59 days679 0.2 167 0.1 197 0.1 
Loans delinquent 60-89 days412 0.1 32 0.0 79 0.0 
Loans delinquent 90 days or greater511 0.2 409 0.1 414 0.1 
Total loans in repayment335,197 93.1 100.0 %341,438 96.5 100.0 %345,159 96.8 100.0 %
Total private education loans359,941 100.0 %353,882 100.0 %356,571 100.0 %
Accrued interest receivable1,905 1,152 969 
Deferred origination costs, net of unaccreted discount5,578 5,360 5,369 
Allowance for loan losses(3,083)(2,390)(2,248)
Total private education loans and accrued interest receivable, net of allowance for loan losses$364,341 $358,004 $360,661 
Consumer and other loans - Nelnet Bank (a):
Loans in deferment$95 0.2 %
Loans in forbearance32 0.1 
Loans in repayment status:
Loans current48,358 97.7 %
Loans delinquent 30-59 days527 1.1 
Loans delinquent 60-89 days306 0.6 
Loans delinquent 90 days or greater293 0.6 
Total loans in repayment49,484 99.7 100.0 %
Total consumer and other loans49,611 100.0 %
Accrued interest receivable373 
Loan discount(7)
Allowance for loan losses(3,853)
Total consumer and other loans and accrued interest receivable, net of allowance for loan losses$46,124 
(a) For the periods presented for Nelnet Bank, the delinquency bucket periods conform with the delinquency bucket periods reflected in Nelnet Bank's Call Reports filed with the Federal Deposit Insurance Corporation.
14



FICO Scores - Nelnet Bank Private Education Loans
An additional key credit quality indicator for Nelnet Bank private education loans is FICO scores at the time of origination. The following tables highlight the gross principal balance of Nelnet Bank's private education loan portfolio, by year of origination, stratified by FICO score at the time of origination.
Loan balance as of September 30, 2023
Nine months ended September 30, 2023202220212020Total
FICO at origination:
Less than 705$2,681 5,726 4,860 339 13,606 
705 - 7346,970 22,441 9,395 502 39,308 
735 - 7646,505 33,692 15,233 1,378 56,808 
765 - 7944,797 53,433 28,066 1,400 87,696 
Greater than 79413,719 80,523 61,283 5,425 160,950 
No FICO score available or required (a)1,573 — — — 1,573 
$36,245 195,815 118,837 9,044 359,941 
Loan balance as of December 31, 2022
202220212020Total
FICO at origination:
Less than 705$5,898 5,389 348 11,635 
705 - 73423,392 10,543 542 34,477 
735 - 76435,456 16,686 1,473 53,615 
765 - 79457,141 31,035 1,622 89,798 
Greater than 79487,959 70,135 6,263 164,357 
$209,846 133,788 10,248 353,882 
(a)    Loans with no FICO score available or required refers to loans issued to borrowers for which the Company cannot obtain a FICO score or are not required to under a special purpose credit program. Management proactively assesses the risk and size of this loan category and, when necessary, takes actions to mitigate the credit risk.
Nonaccrual Status
The Company does not place federally insured loans on nonaccrual status due to the government guaranty. The amortized cost of private education, consumer, and other loans on nonaccrual status, as well as the allowance for loan losses related to such loans, as of September 30, 2023 and December 31, 2022, was not material.

15



Amortized Cost Basis by Origination Year
The following table presents the amortized cost of the Company's private education, consumer, and other loans by loan status and delinquency amount as of September 30, 2023 based on year of origination. Effective July 1, 2010, no new loan originations can be made under the FFEL Program and all new federal loan originations must be made under the Federal Direct Loan Program. As such, all the Company’s federally insured loans were originated prior to July 1, 2010.
Nine months ended September 30, 20232022202120202019Prior yearsTotal
Private education loans - Non-Nelnet Bank:
Loans in-school/grace/deferment$— 1,138 4,845 1,105 1,647 2,638 11,373 
Loans in forbearance— 79 50 411 569 1,171 2,280 
Loans in repayment status:
Loans current128 4,311 4,351 46,927 38,618 177,613 271,948 
Loans delinquent 31-60 days— — 33 383 234 2,835 3,485 
Loans delinquent 61-90 days— 31 145 42 1,202 1,424 
Loans delinquent 91 days or greater— — — 189 — 2,305 2,494 
Total loans in repayment128 4,315 4,415 47,644 38,894 183,955 279,351 
Total private education loans$128 5,532 9,310 49,160 41,110 187,764 293,004 
Accrued interest receivable2,750 
Loan discount, net of unamortized premiums(8,069)
Allowance for loan losses(16,944)
Total private education loans and accrued interest receivable, net of allowance for loan losses$270,741 
Gross charge-offs - nine months ended September 30, 2023$— 35 10 105 548 1,581 2,279 
Consumer and other loans - Non-Nelnet Bank:
Loans in deferment$— — 18 — — 20 
Loans in repayment status:
Loans current83,292 48,425 4,687 506 664 170 137,744 
Loans delinquent 31-60 days677 1,128 167 — 1,987 
Loans delinquent 61-90 days623 579 84 — 1,293 
Loans delinquent 91 days or greater392 1,402 241 27 199 328 2,589 
Total loans in repayment84,984 51,534 5,179 533 877 506 143,613 
Total consumer and other loans$84,984 51,534 5,197 533 877 508 143,633 
Accrued interest receivable1,716 
Loan discount, net of unamortized premiums(180)
Allowance for loan losses(14,022)
Total consumer and other loans and accrued interest receivable, net of allowance for loan losses$131,147 
Gross charge-offs - nine months ended September 30, 2023$2,866 5,580 583 27 80 128 9,264 
Private education loans - Nelnet Bank (a):
Loans in-school/grace/deferment$9,028 12,210 1,218 1,119 — — 23,575 
Loans in forbearance147 683 339 — — — 1,169 
Loans in repayment status:
Loans current26,709 182,313 116,684 7,889 — — 333,595 
Loans delinquent 30-59 days228 249 166 36 — — 679 
Loans delinquent 60-89 days165 243 — — — 412 
Loans delinquent 90 days or greater129 195 187 — — — 511 
Total loans in repayment27,070 182,922 117,280 7,925 — — 335,197 
Total private education loans$36,245 195,815 118,837 9,044 — — 359,941 
Accrued interest receivable1,905 
Deferred origination costs, net of unaccreted discount5,578 
Allowance for loan losses(3,083)
Total private education loans and accrued interest receivable, net of allowance for loan losses$364,341 
Gross charge-offs - nine months ended September 30, 2023$20 637 — — — — 657 
16



Nine months ended September 30, 20232022202120202019Prior yearsTotal
Consumer and other loans - Nelnet Bank (a):
Loans in deferment$95 — — — — — 95 
Loans in forbearance32 — — — — — 32 
Loans in repayment status:
Loans current47,813 490 55 — — — 48,358 
Loans delinquent 30-59 days527 — — — — — 527 
Loans delinquent 60-89 days306 — — — — — 306 
Loans delinquent 90 days or greater293 — — — — — 293 
Total loans in repayment48,939 490 55 — — — 49,484 
Total consumer and other loans$49,066 490 55 — — — 49,611 
Accrued interest receivable373 
Loan discount(7)
Allowance for loan losses(3,853)
Total consumer and other loans and accrued interest receivable, net of allowance for loan losses$46,124 
Gross charge-offs - nine months ended September 30, 2023$517 — — — — — 517 
(a) For the periods presented for Nelnet Bank, the delinquency bucket periods conform with the delinquency bucket periods reflected in Nelnet Bank's Call Reports filed with the Federal Deposit Insurance Corporation.
17



3.  Bonds and Notes Payable
The following tables summarize the Company’s outstanding debt obligations by type of instrument:
 As of September 30, 2023
Carrying
amount
Interest rate
range
Final maturity
Variable-rate bonds and notes issued in FFELP loan asset-backed securitizations:   
Bonds and notes based on indices$10,028,276 
5.27% - 7.43%
8/26/30 - 9/25/69
Bonds and notes based on auction89,910 
0.00% - 6.43%
3/22/32 - 11/26/46
Total FFELP variable-rate bonds and notes10,118,186 
Fixed-rate bonds and notes issued in FFELP loan asset-backed
      securitizations
497,397 
1.42% - 3.45%
10/25/67 - 8/27/68
FFELP loan warehouse facilities1,466,178 
5.40% - 5.67%
11/22/24 / 4/2/25
Private education loan warehouse facility38,183 5.63%12/31/23
Consumer loan warehouse facility49,937 5.68%11/14/25
Variable-rate bonds and notes issued in private education loan asset-backed securitization15,579 
6.90%
6/25/49
Fixed-rate bonds and notes issued in private education loan asset-backed securitization16,626 
5.35%
12/28/43
Unsecured line of credit— 9/22/26
Participation agreement63 6.06%5/4/24
Repurchase agreement336,523 
6.26% - 6.72%
11/20/23 - 11/27/24
Other - due to related party6,010 
3.55% - 6.05%
3/1/24 - 11/15/30
12,544,682   
Discount on bonds and notes payable and debt issuance costs(96,573)
Total$12,448,109 
 As of December 31, 2022
Carrying
amount
Interest rate
range
Final maturity
Variable-rate bonds and notes issued in FFELP loan asset-backed securitizations:   
Bonds and notes based on indices$11,868,190 
4.47% - 6.39%
8/26/30 - 9/25/69
Bonds and notes based on auction178,960 
0.00% - 4.02%
3/22/32 - 11/26/46
Total FFELP variable-rate bonds and notes12,047,150 
Fixed-rate bonds and notes issued in FFELP loan asset-backed
      securitizations
594,051 
1.42% - 3.45%
10/25/67 - 8/27/68
FFELP loan warehouse facility978,956 
4.69% / 4.71%
5/22/24
Private education loan warehouse facility64,356 4.72%12/31/23
Consumer loan warehouse facility89,000 4.73%11/14/25
Variable-rate bonds and notes issued in private education loan asset-backed securitizations19,865 
5.90% / 6.14%
12/26/40 / 6/25/49
Fixed-rate bonds and notes issued in private education loan asset-backed securitization23,032 
3.60% / 5.35%
12/26/40 / 12/28/43
Unsecured line of credit— 9/22/26
Participation agreement395,432 5.02%5/4/23
Repurchase agreements567,254 
0.97% - 5.60%
1/4/23 - 11/27/24
Other - due to related party6,187 
3.55% - 6.05%
3/1/24 - 11/15/30
14,785,283   
Discount on bonds and notes payable and debt issuance costs(148,088)
Total$14,637,195 
18



Warehouse Facilities
The Company funds a portion of its loan acquisitions using warehouse facilities. Loan warehousing allows the Company to buy and manage loans prior to transferring them into more permanent financing arrangements. The following table summarizes the Company's warehouse facilities as of September 30, 2023.
Type of loansMaximum financing amountAmount outstandingAmount availableExpiration of liquidity provisionsFinal maturity dateAdvance rateAdvanced as equity support
FFELP (a)$1,250,000 1,067,533 182,467 11/22/202311/22/2024note (b)$74,825 
FFELP (c)432,000 398,645 33,355 4/2/20244/2/202592 %33,483 
$1,682,000 1,466,178 215,822 $108,308 
Private (d)38,183 38,183 — 10/31/202312/31/2023— 17,910 
Consumer250,000 49,937 200,063 11/14/202411/14/202570 %21,328 
(a)    On March 31, 2023, this facility was amended to increase the aggregate maximum financing amount available from $1.20 billion to $1.25 billion. On May 22, 2023, this facility was amended to extend the expiration of liquidity provisions and final maturity date to November 22, 2023 and November 22, 2024, respectively.
(b)    This facility has a static advance rate until the expiration date of the liquidity provisions. The maximum advance rates for this facility are 90% to 96%, and the minimum advance rates are 84% to 90%. In the event the liquidity provisions are not extended, the valuation agent has the right to perform a one-time mark to market on the underlying loans funded in this facility, subject to a floor. The loans would then be funded at this new advance rate until the final maturity date of the facility.
(c)    On April 3, 2023, the Company closed on this $250.0 million FFELP facility. On May 25, 2023, this facility was amended to increase the maximum financing amount from $250.0 million to $432.0 million.
(d)    On June 30, 2023, August 31, 2023, and October 31, 2023, this facility was amended to extend the expiration of liquidity provisions to August 31, 2023, October 31, 2023, and December 31, 2023, respectively. No additional amounts can be borrowed under this facility.
Unsecured Line of Credit
The Company has a $495.0 million unsecured line of credit that has a maturity date of September 22, 2026. As of September 30, 2023, no amount was outstanding on the line of credit and $495.0 million was available for future use.
Participation Agreement
The Company has an agreement with Union Bank and Trust Company ("Union Bank"), a related party, as trustee for various grantor trusts, under which Union Bank has agreed to purchase from the Company participation interests in FFELP loan asset-backed securities (bond investments). As of September 30, 2023, $0.1 million (par value) of FFELP loan asset-backed securities were subject to outstanding participation interests held by Union Bank, as trustee, under this agreement. The agreement automatically renews annually and is terminable by either party upon five business days' notice. On May 4, 2023, the agreement automatically renewed for another year through May 4, 2024. The Company can participate FFELP loan asset-backed securities to Union Bank to the extent of availability under the grantor trusts, up to $400.0 million or an amount in excess of $400.0 million if mutually agreed to by both parties. The Company maintains legal ownership of the FFELP loan asset-backed securities and, in its discretion, approves and accomplishes any sale, assignment, transfer, encumbrance, or other disposition of the securities. As such, the FFELP loan asset-backed securities subject to this agreement are included on the Company's consolidated balance sheets as "investments and notes receivable" and the participation interests outstanding have been accounted for by the Company as a secured borrowing.
See note 5 for additional information about the FFELP loan asset-backed securities investments serving as collateral under the remaining participation agreement.
Repurchase Agreements
On May 3, 2021, the Company entered into a repurchase agreement with a non-affiliated third party, the proceeds of which are collateralized by certain private education and FFELP loan asset-backed securities (bond investments). The agreement has various maturity dates through November 27, 2024 or earlier if either party provides 180 days’ prior written notice, and the Company is subject to margin deficit payment requirements if the fair value of the securities subject to the agreement is less than the original purchase price of such securities on any scheduled reset date. Included in “bonds and notes payable” in the consolidated balance sheets as of September 30, 2023 was $336.5 million subject to this agreement. On June 23, 2021, the Company entered into a separate repurchase agreement with a non-affiliated third party, which was collateralized by certain private education and FFELP loan asset-backed securities (bond investments). The outstanding balance of this facility was paid in full during the third quarter of 2023.
See note 5 and below under "Debt Repurchases" for additional information about the private education and FFELP loan asset-backed securities investments, respectively, serving as collateral for this repurchase agreement.
19



Debt Repurchases
The following table summarizes the Company's repurchases of its own debt. Gains/losses recorded by the Company from the repurchase of debt are included in "other, net" in "other income (expense)" on the Company's consolidated statements of income.
Three months ended September 30,Nine months ended September 30,
2023202220232022
Purchase price$(4,284)(13,563)(5,112)(67,081)
Par value5,033 13,903 5,941 69,133 
Remaining unamortized cost of issuance(12)(180)(14)(821)
Gain$737 160 815 1,231 
The Company has repurchased certain of its own asset-backed securities (bonds and notes payable) in the secondary market. For accounting purposes, these notes are eliminated in consolidation and are not included in the Company's consolidated financial statements. However, these securities remain legally outstanding at the trust level and the Company could sell these notes to third parties or redeem the notes at par as cash is generated by the trust estate. Upon a sale of these notes to third parties, the Company would obtain cash proceeds equal to the market value of the notes on the date of such sale. As of September 30, 2023, the Company holds $257.3 million (par value) of its own FFELP loan asset-backed securities. As of September 30, 2023, $118.9 million (par value) of the Company's repurchased FFELP loan asset-backed securities were serving as collateral on amounts outstanding under the Company's repurchase agreement (as discussed above).
In April 2023, the Company redeemed $188.6 million of FFELP loan asset-backed debt securities (bonds and notes payable) prior to their maturity, of which the Company owned $140.5 million of the bonds that were redeemed. The remaining unamortized debt discount associated with these bonds at the time of redemption was written-off, resulting in a $25.9 million non-cash expense recognized in April 2023. This expense is included in "interest expense on bonds and notes payable and bank deposits" on the consolidated statements of income.
4.  Derivative Financial Instruments
The Company uses derivative financial instruments primarily to manage interest rate risk. Derivative instruments used as part of the Company's interest rate risk management strategy are further described in note 6 of the notes to consolidated financial statements included in the 2022 Annual Report. A tabular presentation of such derivatives outstanding as of September 30, 2023 and December 31, 2022 is presented below.
Non-Nelnet Bank Derivatives
Basis Swaps
The following table summarizes the Company’s outstanding basis swaps, in which the Company received three-month LIBOR set discretely in advance and paid one-month LIBOR plus or minus a spread as defined in the agreements (the "1:3 Basis Swaps"). Subsequent to the discontinuation of LIBOR on June 30, 2023, the Company now receives and pays the term adjusted Secured Overnight Financing Rate (SOFR) plus the tenor spread adjustment to LIBOR.
MaturityNotional amount
As ofAs of
September 30, 2023December 31, 2022
2023$— 750,000 
20241,750,000 1,750,000 
20261,150,000 1,150,000 
2027250,000 250,000 
$3,150,000 3,900,000 
The weighted average rate paid by the Company on the 1:3 Basis Swaps as of September 30, 2023 was the term adjusted SOFR plus the tenor spread adjustment relating to LIBOR plus 10.1 basis points and as of December 31, 2022 was one-month LIBOR plus 9.7 basis points, respectively.
20



Interest Rate Swaps – Floor Income Hedges
The following table summarizes the outstanding derivative instruments used by the Company to economically hedge loans earning fixed rate floor income.
As of September 30, 2023As of December 31, 2022 (a)
MaturityNotional amountWeighted average fixed rate paid by the Company (b)Notional amountWeighted average fixed rate paid by the Company (b)
2024$— — %$2,000,000 0.35 %
2026— — 500,000 1.02 
2030 (c)50,000 3.44 — — 
2031— — 100,000 1.53 
2032— — 200,000 2.92 
 $50,000 3.44 %$2,800,000 0.70 %
(a)    On March 15, 2023, to minimize the Company's exposure to market volatility, the Company terminated its entire derivative portfolio hedging loans earning fixed rate floor income ($2.8 billion in notional amount of derivatives). Through March 15, 2023, the Company had received cash or had a receivable from the clearinghouse related to variation margin equal to the fair value of the $2.8 billion notional amount of fixed rate floor derivatives as of March 15, 2023 of $183.2 million, which included $19.1 million related to current period settlements.
(b)    For the interest rate derivative maturing in 2030, the Company receives payments based on SOFR that resets quarterly. For all other interest rate derivatives that were terminated, the Company received payments based on three-month LIBOR that reset quarterly.
(c)    The Company entered into this derivative in June 2023.
Nelnet Bank Derivatives
Interest Rate Swaps
Derivative instruments are used by Nelnet Bank to hedge the exposure to variability in cash flows of variable rate intercompany deposits primarily to minimize the exposure to volatility in cash flows from future changes in interest rates. Nelnet Bank has structured these derivatives so that each is economically effective; however, because these derivatives are hedging intercompany deposits, the derivative instruments are not eligible for hedge accounting in the consolidated financial statements. As a result, the change in market value of these derivative instruments is reported in current period earnings and presented in "derivative market value adjustments and derivative settlements, net" included in the consolidated statements of income.
The following table summarizes the outstanding derivative instruments used by Nelnet Bank to hedge exposure to variability in cash flows related to variable rate intercompany deposits as of September 30, 2023.
As of September 30, 2023
MaturityNotional amountWeighted average fixed rate paid by the Company (a)
2028$40,000 3.33 %
2030 (b)50,000 3.06 
2032 (c)25,000 4.03 
 $115,000 3.36 %
(a)    For all interest rate derivatives, the Company receives payments based on SOFR that reset monthly or quarterly.
(b)    These $25 million notional amount derivatives have forward effective start dates in April 2026 and May 2026, respectively.
(c)    This $25 million notional amount derivative has a forward effective start date in February 2027.
Unlike the Company's Non-Nelnet Bank derivatives, Nelnet Bank's derivatives are not cleared post-execution at a regulated clearinghouse. As such, the Company records these derivative instruments in the consolidated balance sheets on a gross basis as either an asset or liability measured at fair value. As of September 30, 2023, the gross fair value of Nelnet Bank's interest rate swap derivatives was $3.1 million (an asset) that is included in "other assets" on the consolidated balance sheet.
21



Consolidated Financial Statement Impact Related to Derivatives
The following table summarizes the components of "derivative market value adjustments and derivative settlements, net" included in the consolidated statements of income.
Three months ended September 30,Nine months ended September 30,
 2023202220232022
Settlements:  
1:3 basis swaps$386 (1,085)1,180 242 
Interest rate swaps - floor income hedges235 11,356 22,760 11,843 
Interest rate swaps - Nelnet Bank196 — 279 — 
Total settlements - income817 10,271 24,219 12,085 
Change in fair value:  
1:3 basis swaps(464)189 (253)929 
Interest rate swaps - floor income hedges1,656 52,802 (35,070)238,196 
Interest rate swaps - Nelnet Bank1,948 — 3,057 — 
Total change in fair value - income (expense)3,140 52,991 (32,266)239,125 
Derivative market value adjustments and derivative settlements, net - income (expense)$3,957 63,262 (8,047)251,210 

22



5.  Investments and Notes Receivable
Investments and notes receivable consisted of the following:
As of September 30, 2023As of December 31, 2022
Amortized costGross unrealized gainsGross unrealized losses Fair valueAmortized costGross unrealized gainsGross unrealized lossesFair value
Investments (at fair value):
Available-for-sale asset-backed securities
Non-Nelnet Bank:
FFELP loan (a)$295,986 5,930 (5,310)296,606 463,861 3,498 (11,105)456,254 
Private education loan (b)294,068 — (33,960)260,108 335,903 — (29,438)306,465 
Other debt securities65,923 2,082 (437)67,568 158,589 151 (3,790)154,950 
Total Non-Nelnet Bank655,977 8,012 (39,707)624,282 958,353 3,649 (44,333)917,669 
Nelnet Bank:
FFELP loan (c)318,919 3,329 (2,393)319,855 349,855 955 (8,853)341,957 
Private education loan1,609 — (83)1,526 1,941 — (122)1,819 
Other debt securities115,914 146 (2,426)113,634 131,481 18 (3,907)127,592 
Total Nelnet Bank436,442 3,475 (4,902)435,015 483,277 973 (12,882)471,368 
Total available-for-sale asset-backed securities$1,092,419 11,487 (44,609)1,059,297 1,441,630 4,622 (57,215)1,389,037 
Equity securities46,634 39,082 
Total investments at fair value1,105,931 1,428,119 
Other Investments and Notes Receivable (not measured at fair value):
Held to maturity investments
Non-Nelnet Bank:
Debt securities (d)4,700 18,554 
Nelnet Bank:
FFELP loan asset-backed securities (c)158,125 — 
Other debt securities241 220
Total Nelnet Bank158,366 220 
Total held to maturity investments163,066 18,774 
Venture capital and funds:
Measurement alternative (e)193,106 160,052 
Equity method99,640 89,332 
Total venture capital and funds292,746 249,384 
Real estate:
Equity method97,053 80,364 
Investment in ALLO:
Voting interest/equity method (f)26,294 67,538 
Preferred membership interest and accrued and unpaid preferred return (g)152,748 145,926 
Total investment in ALLO179,042 213,464 
Beneficial interest in loan securitizations (h):
Consumer loans and other98,701 39,249 
Private education loans69,716 75,261 
Federally insured student loans22,735 24,228 
Total beneficial interest in loan securitizations191,152 138,738 
Solar (i)(144,929)(55,448)
Notes receivable54,129 31,106 
Tax liens, affordable housing, and other7,498 7,416 
Total investments (not measured at fair value)839,757 683,798 
Total investments and notes receivable$1,945,688 $2,111,917 
23



(a)    A portion of FFELP loan asset-backed securities were subject to participation interests held by Union Bank, as discussed in note 3 under "Participation Agreement." As of September 30, 2023, the par value and fair value of these securities was $0.1 million and $0.1 million, respectively.
(b)    A portion of private education loan asset-backed securities were subject to a repurchase agreement with a third party, as discussed in note 3 under "Repurchase Agreements." As of September 30, 2023, the par value and fair value of these securities was $294.5 million and $260.1 million, respectively.
(c)    On March 31, 2023, securities at Nelnet Bank with a fair value of $149.2 million were transferred from available-for-sale to held to maturity. The securities were reclassified at fair value at the time of the transfer, and such transfer represented a non-cash transaction. Accumulated other comprehensive income as of March 31, 2023 included pre-tax unrealized losses of $3.7 million related to the transfer. These unrealized losses are being amortized, consistent with the amortization of any discounts on such securities, over the remaining lives of the respective securities as an adjustment of yield.
(d)    On March 31, 2023, certain Non-Nelnet Bank debt securities were transferred from held to maturity to available-for-sale.
(e)    The Company has an investment in Agile Sports Technologies, Inc. (doing business as “Hudl”) that is included in “venture capital and funds” in the above table. On February 6, 2023, the Company acquired additional ownership interests in Hudl for $31.5 million. Such ownership interests were purchased by the Company from certain existing Hudl investors. The Company accounts for its investment in Hudl using the measurement alternative method, which requires it to adjust its carrying value of the investment for changes resulting from observable market transactions. The February 6, 2023 transaction was not considered an observable market transaction (not orderly) because it was not subject to customary marketing activities, and the price was privately negotiated between the Company and the selling parties. Accordingly, the Company did not adjust its carrying value of its Hudl investment to the February 2023 transaction value. As of September 30, 2023, the carrying amount of the Company's investment in Hudl is $165.5 million, and the Company's equity ownership interests did not materially change as a result of the February 6, 2023 transaction. David S. Graff, who has served on the Company's Board of Directors since May 2014, is CEO, co-founder, and a director of Hudl.
(f)    During the first quarter of 2023, the Company contributed $8.4 million of additional equity to ALLO Holdings LLC, a holding company for ALLO Communications LLC (collectively referred to as "ALLO"). As a result of this equity contribution, the Company's voting membership interests percentage in ALLO did not materially change.
The Company accounts for its voting membership interests in ALLO under the Hypothetical Liquidation at Book Value (HLBV) method of accounting. The Company recognized losses under the HLBV method of accounting on its ALLO voting membership interests investment of $17.3 million and $17.6 million during the three months ended September 30, 2023 and 2022, respectively, and $49.7 million and $47.6 million during the nine months ended September 30, 2023 and 2022, respectively. Losses from the Company's investment in ALLO are included in "other, net" in "other income (expense)" on the consolidated statements of income.
(g)    As of September 30, 2023, the outstanding preferred membership interests and accrued and unpaid preferred return of ALLO held by the Company was $145.9 million and $6.8 million, respectively. The preferred membership interests of ALLO held by the Company earn a preferred annual return of 6.25%. The Company recognized income on its ALLO preferred membership interests of $2.3 million and $2.2 million during the three months ended September 30, 2023 and 2022, respectively, and $6.8 million and $6.4 million during the nine months ended September 30, 2023 and 2022, respectively. This income is included in "other, net" in "other income (expense)" on the consolidated statements of income.
(h)    The Company has partial ownership in certain consumer, private education, and federally insured student loan securitizations. As of the latest remittance reports filed by the various trusts prior to or as of September 30, 2023, the Company's ownership correlates to approximately $660 million, $540 million, and $350 million of consumer, private education, and federally insured student loans, respectively, included in these securitizations.
(i)    As of September 30, 2023, the Company has funded a total of $332.0 million in solar investments, which includes $126.5 million funded by syndication partners. The carrying value of the Company’s investment in a solar project is reduced by tax credits earned when the solar project is placed-in-service. The solar investment balance as of September 30, 2023 represents the sum of total tax credits earned on solar projects placed-in-service through September 30, 2023 and the calculated HLBV net losses being larger than the total investment contributions made by the Company on such projects. As of September 30, 2023, the Company is committed to fund an additional $265.9 million on tax equity investments, of which $128.7 million is expected to be provided by syndication partners.
The Company accounts for its solar investments using the HLBV method of accounting. For the majority of the Company’s solar investments, the HLBV method of accounting results in accelerated losses in the initial years of investment. The Company recognized losses on its solar investments of $3.6 million and $4.2 million during the three months ended September 30, 2023 and 2022, respectively, and $13.5 million and $7.1 million during the nine months ended September 30, 2023 and 2022, respectively. These losses, which include losses attributable to third-party noncontrolling interest investors (syndication partners), are included in “other, net” in "other income (expense)" on the consolidated statements of income. Solar losses attributed to noncontrolling interest investors was $1.8 million and $4.1 million for the three months ended September 30, 2023 and 2022, respectively, and $12.0 million and $8.0 million during the nine months ended September 30, 2023 and 2022, respectively, and is reflected in “net loss attributable to noncontrolling interests” in the consolidated statements of income. Excluding losses attributed to noncontrolling interest investors, the Company recognized losses on its solar investments of $1.8 million and $0.1 million during the three months ended September 30, 2023 and 2022, respectively, and losses of $1.5 million and gains of $0.9 million during the nine months ended September 30, 2023 and 2022, respectively.
24



The following table presents, by remaining contractual maturity, the amortized cost and fair value of debt securities at September 30, 2023:
As of September 30, 2023
1 year or lessAfter 1 year through 5 yearsAfter 5 years through 10 yearsAfter 10 yearsTotal
Available-for-sale asset-backed securities
Non-Nelnet Bank:
FFELP loan$— 15,808 28,269 251,909 295,986 
Private education loan— — — 294,068 294,068 
Other debt securities— 99 9,199 56,625 65,923 
Total Non-Nelnet Bank— 15,907 37,468 602,602 655,977 
Fair value— 15,676 36,563 572,043 624,282 
Nelnet Bank:
FFELP loan68,494 13,183 55,630 181,612 318,919 
Private education loan— — — 1,609 1,609 
Other debt securities1,194 27,530 47,725 39,465 115,914 
Total Nelnet Bank69,688 40,713 103,355 222,686 436,442 
Fair value69,388 40,122 102,450 223,055 435,015 
Total available-for-sale asset-backed securities at amortized cost$69,688 56,620 140,823 825,288 1,092,419 
Total available-for-sale asset-backed securities at fair value$69,388 55,798 139,013 795,098 1,059,297 
Held to maturity investments
Non-Nelnet Bank:
Debt securities$4,700 — — — 4,700 
Fair value4,700 — — — 4,700 
Nelnet Bank:
FFELP loan asset-backed securities— 3,571 — 154,554 158,125 
Other debt securities241 — — — 241 
Total Nelnet Bank241 3,571 — 154,554 158,366 
Fair value241 3,641 — 155,786 159,668 
Total held-to-maturity investments at amortized cost$4,941 3,571 — 154,554 163,066 
Total held-to-maturity investments at fair value$4,941 3,641 — 155,786 164,368 
The following table presents securities classified as available-for-sale that have gross unrealized losses at September 30, 2023 and the fair value of such securities as of September 30, 2023. These securities are segregated between investments that had been in a continuous unrealized loss position for less than twelve months and twelve months or more, based on the point in time that the fair value declined below the amortized cost basis. All securities in the table below have been evaluated to determine if a credit loss exists. As part of that assessment, the Company concluded it currently has the intent and ability to retain these investments, and none of the unrealized losses were due to credit losses.
As of September 30, 2023
Unrealized loss position less than 12 monthsUnrealized loss position 12 months or moreTotal
Available-for-sale asset-backed securitiesUnrealized lossFair valueUnrealized lossFair valueUnrealized lossFair value
Non-Nelnet Bank:
FFELP loan$(5,283)181,168 (27)716 (5,310)181,884 
Private education loan(6,138)65,276 (27,822)194,832 (33,960)260,108 
Other debt securities(437)21,299 — — (437)21,299 
Total Non-Nelnet Bank(11,858)267,743 (27,849)195,548 (39,707)463,291 
Nelnet Bank:
FFELP loan(1,328)123,951 (1,065)60,907 (2,393)184,858 
Private education loan— — (83)1,526 (83)1,526 
Other debt securities(319)25,045 (2,107)42,333 (2,426)67,378 
Total Nelnet Bank(1,647)148,996 (3,255)104,766 (4,902)253,762 
Total available-for-sale asset-backed securities$(13,505)416,739 (31,104)300,314 (44,609)717,053 
25



The following table summarizes the gross proceeds received and gross realized gains and losses related to sales of available-for-sale asset-backed securities.
Three months endedNine months ended
September 30,September 30,
2023202220232022
Gross proceeds from sales$198,548 130,705 776,096 450,457 
Gross realized gains$1,257 1,142 3,451 5,016 
Gross realized losses(193)(564)(6,452)(796)
Net gains (losses)$1,064 578 (3,001)4,220 
6. Intangible Assets
Intangible assets consisted of the following:
Weighted average remaining useful life as of
September 30, 2023 (months)
As ofAs of
September 30, 2023December 31, 2022
Amortizable intangible assets, net:  
Customer relationships (net of accumulated amortization of $45,217 and $55,116, respectively)
105$45,490 51,738 
Trade names (net of accumulated amortization of $5,177 and $617, respectively)
213,733 8,293 
Computer software (net of accumulated amortization of $487 and $6,400, respectively)
431,233 1,520 
Other (net of accumulated amortization of $986 and $490, respectively)
451,454 1,950 
Total - amortizable intangible assets, net96$51,910 63,501 
The Company recorded amortization expense on its intangible assets of $5.4 million and $3.3 million for the three months ended September 30, 2023 and 2022, respectively, and $11.6 million and $8.6 million during the nine months ended September 30, 2023 and 2022, respectively. The Company will continue to amortize intangible assets over their remaining useful lives. As of September 30, 2023, the Company estimates it will record amortization expense as follows:
2023 (October 1 - December 31)$5,382 
20248,775 
20257,141 
20266,294 
20275,814 
2028 and thereafter18,504 
 $51,910 
7. Goodwill
The following table presents the carrying amount of goodwill as of September 30, 2023 and December 31, 2022 by reportable operating segment:
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingAsset Generation and ManagementNelnet BankCorporate and Other ActivitiesTotal
Goodwill balance$23,639 92,507 41,883 — 18,873 176,902 
26



8.  Impairment Expense
The Company continues to evaluate the use of office space as a large number of associates continue to work from home. As a result, the Company recorded impairment charges related to operating lease assets and associated leasehold improvements of $5.0 million during the third quarter of 2023, which included a $2.4 million lease termination fee paid to Union Bank, a related party. In 2022, the Company recorded non-cash impairment charges of $6.2 million, primarily related to one of its venture capital investments accounted for under the measurement alternative method. The Company’s impairment charges are included in “impairment and other expense, net” in the consolidated statements of income.
9.  Bank Deposits
Deposits are interest-bearing deposits and primarily consist of brokered certificates of deposit (CDs) and retail and other savings deposits and CDs. Retail and other deposits include savings deposits from Educational 529 College Savings and Health Savings plans, Short Term Federal Investment Trusts (STFIT), and commercial and institutional CDs. Union Bank, a related party, is the program manager for the College Savings plans and trustee for the STFIT Trust. CDs are accounts that have a stipulated maturity and interest rate. For savings accounts, the depositor may be required to give written notice of any intended withdrawal no less than seven days before the withdrawal is made. Generally, early withdrawal of brokered CDs is prohibited (except in the case of death or legal incapacity).
As of September 30, 2023 and December 31, 2022, Nelnet Bank had intercompany deposits from Nelnet, Inc. and its subsidiaries totaling $229.3 million and $98.3 million, respectively, including a $40.0 million pledged deposit from Nelnet, Inc. as required under a Capital and Liquidity Maintenance Agreement with the FDIC. All intercompany deposits held at Nelnet Bank are eliminated for consolidated financial reporting purposes.
The following table summarizes Nelnet Bank’s interest-bearing deposits, excluding intercompany deposits:
As ofAs of
September 30, 2023December 31, 2022
Brokered CDs, net of brokered deposit fees$203,470 254,817 
Commercial2,057 — 
Retail and other savings (529, STFIT, and HSA)491,496 410,556 
Retail and other CDs (commercial and institutional)21,030 25,949 
Total interest-bearing deposits$718,053 691,322 
The following table presents certificates of deposit remaining maturities as of September 30, 2023:
After two years to three years$149,855 
After three years to four years74,298 
After four years to five years347 
Total$224,500 
The Educational 529 College Savings, STFIT, and Health Savings plan deposits are large interest-bearing omnibus accounts structured to allow FDIC insurance to flow through to underlying individual depositors. Except for the commercial deposit, the pledged deposit from Nelnet, Inc., and an earmarked deposit required for intercompany transactions, there were no deposits exceeding the FDIC insurance limits as of September 30, 2023 and December 31, 2022.
27



10.  Earnings per Common Share
The following table presents the components used to calculate basic and diluted earnings per share. The Company applies the two-class method in computing both basic and diluted earnings per share, which requires the calculation of separate earnings per share amounts for common stock and unvested share-based awards. Unvested share-based awards that contain nonforfeitable rights to dividends are considered securities which participate in undistributed earnings with common stock.
 Three months ended September 30,
20232022
Common shareholdersUnvested restricted stock shareholdersTotalCommon shareholdersUnvested restricted stock shareholdersTotal
Numerator:
Net income attributable to Nelnet, Inc.$44,367 965 45,332 102,763 2,035 104,798 
Denominator:
Weighted-average common shares outstanding - basic and diluted36,699,510 798,563 37,498,073 36,654,781 725,712 37,380,493 
Earnings per share - basic and diluted$1.21 1.21 1.21 2.80 2.80 2.80 
Nine months ended September 30,
20232022
Common shareholdersUnvested restricted stock shareholdersTotalCommon shareholdersUnvested restricted stock shareholdersTotal
Numerator:
Net income attributable to Nelnet, Inc.$97,982 2,104 100,086 369,479 7,094 376,573 
Denominator:
Weighted-average common shares outstanding - basic and diluted36,650,653 786,934 37,437,587 36,998,100 710,325 37,708,425 
Earnings per share - basic and diluted$2.67 2.67 2.67 9.99 9.99 9.99 

28



11.  Segment Reporting
See note 17 of the notes to consolidated financial statements included in the 2022 Annual Report for a description of the Company's operating segments. The following tables present the results of each of the Company's reportable operating segments reconciled to the consolidated financial statements.
 Three months ended September 30, 2023
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingAsset
Generation and
Management
Nelnet BankCorporate and Other ActivitiesEliminationsTotal
Total interest income$1,098 8,934 248,878 15,171 16,253 (5,783)284,551 
Interest expense— — 197,393 9,456 6,093 (5,783)207,159 
Net interest income1,098 8,934 51,485 5,715 10,160 — 77,392 
Less provision for loan losses— — 8,732 1,927 — — 10,659 
Net interest income after provision for loan losses1,098 8,934 42,753 3,788 10,160 — 66,733 
Other income (expense):
Loan servicing and systems revenue127,892 — — — — — 127,892 
Intersegment revenue6,944 77 — — — (7,021)— 
Education technology, services, and payment processing revenue— 113,796 — — — — 113,796 
Solar construction revenue— — — — 6,301 — 6,301 
Other, net687 — 2,776 565 (4,238)— (211)
Gain on sale of loans, net— — 5,362 — — — 5,362 
Impairment and other expense, net(296)— — — (4,678)— (4,974)
Derivative settlements, net— — 621 196 — — 817 
Derivative market value adjustments, net— — 1,192 1,948 — — 3,140 
Total other income (expense), net135,227 113,873 9,951 2,709 (2,615)(7,021)252,123 
Cost of services:
Cost to provide education technology, services, and payment processing services— 43,694 — — — — 43,694 
Cost to provide solar construction services— — — — 7,783 — 7,783 
Total cost of services— 43,694 — — 7,783 — 51,477 
Operating expenses:
Salaries and benefits73,310 39,776 1,242 2,520 25,019 (663)141,204 
Depreciation and amortization5,023 3,030 — 259 13,522 — 21,835 
Other expenses15,629 8,309 2,952 1,290 23,192 — 51,370 
Intersegment expenses, net17,894 5,875 7,948 129 (25,488)(6,358)— 
Total operating expenses111,856 56,990 12,142 4,198 36,245 (7,021)214,409 
Income (loss) before income taxes24,469 22,123 40,562 2,299 (36,483)— 52,970 
Income tax (expense) benefit(5,872)(5,307)(9,735)(552)10,732 — (10,734)
Net income (loss)18,597 16,816 30,827 1,747 (25,751)— 42,236 
Net (income) loss attributable to noncontrolling interests— (6)— — 3,102 — 3,096 
Net income (loss) attributable to Nelnet, Inc.$18,597 16,810 30,827 1,747 (22,649)— 45,332 
Total assets as of September 30, 2023$243,697 444,631 14,111,517 1,089,565 2,052,500 (719,228)17,222,682 


29



 Three months ended September 30, 2022
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingAsset
Generation and
Management
Nelnet BankCorporate and Other ActivitiesEliminationsTotal
Total interest income$831 3,707 182,932 7,551 10,860 (2,748)203,133 
Interest expense— — 120,009 3,298 6,067 (2,748)126,625 
Net interest income831 3,707 62,923 4,253 4,793 — 76,508 
Less provision for loan losses— — 9,215 450 — — 9,665 
Net interest income after provision for loan losses831 3,707 53,708 3,803 4,793 — 66,843 
Other income (expense):
Loan servicing and systems revenue134,197 — — — — — 134,197 
Intersegment revenue8,281 — — — (8,289)— 
Education technology, services, and payment processing revenue— 106,894 — — — — 106,894 
Solar construction revenue— — — — 9,358 — 9,358 
Other, net596 — 4,627 566 (3,564)— 2,225 
Gain on sale of loans, net— — 2,627 — — — 2,627 
Impairment and other expense, net— — — — 121 — 121 
Derivative settlements, net— — 10,271 — — — 10,271 
Derivative market value adjustments, net— — 52,991 — — — 52,991 
Total other income (expense), net143,074 106,902 70,516 566 5,915 (8,289)318,684 
Cost of services:
Cost to provide education technology, services, and payment processing services— 42,676 — — — — 42,676 
Cost to provide solar construction services— — — — 5,968 — 5,968 
Total cost of services— 42,676 — — 5,968 — 48,644 
Operating expenses:
Salaries and benefits82,067 34,950 653 1,814 27,713 — 147,198 
Depreciation and amortization5,784 2,532 — 10,452 — 18,772 
Other expenses16,654 7,034 3,349 1,427 15,395 — 43,858 
Intersegment expenses, net17,486 4,762 8,350 69 (22,378)(8,289)— 
Total operating expenses121,991 49,278 12,352 3,314 31,182 (8,289)209,828 
Income (loss) before income taxes21,914 18,655 111,872 1,055 (26,442)— 127,055 
Income tax (expense) benefit(5,259)(4,475)(26,849)(246)10,244 — (26,586)
Net income (loss)16,655 14,180 85,023 809 (16,198)— 100,469 
Net (income) loss attributable to noncontrolling interests— (61)— — 4,390 — 4,329 
Net income (loss) attributable to Nelnet, Inc.$16,655 14,119 85,023 809 (11,808)— 104,798 
Total assets as of September 30, 2022$235,858 440,859 16,374,493 884,089 2,360,882 (732,648)19,563,533 



30



Nine months ended September 30, 2023
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingAsset
Generation and
Management
Nelnet BankCorporate and Other ActivitiesEliminationsTotal
Total interest income$3,193 20,237 737,359 41,092 63,307 (30,643)834,547 
Interest expense— — 618,905 24,841 26,653 (30,643)639,756 
Net interest income3,193 20,237 118,454 16,251 36,654 — 194,791 
Less provision for loan losses— — 48,689 5,837 — — 54,526 
Net interest income after provision for loan losses3,193 20,237 69,765 10,414 36,654 — 140,265 
Other income (expense):
Loan servicing and systems revenue389,138 — — — — — 389,138 
Intersegment revenue21,980 198 — — — (22,178)— 
Education technology, services, and payment processing revenue— 357,258 — — — — 357,258 
Solar construction revenue— — — — 19,687 — 19,687 
Other, net1,900 — 6,939 1,395 (31,526)— (21,293)
Gain on sale of loans, net— — 32,685 — — — 32,685 
Impairment and other expense, net(296)— — — (4,678)— (4,974)
Derivative settlements, net— — 23,940 279 — — 24,219 
Derivative market value adjustments, net— — (35,323)3,057 — — (32,266)
Total other income (expense), net412,722 357,456 28,241 4,731 (16,517)(22,178)764,454 
Cost of services:
Cost to provide education technology, services, and payment processing services— 131,804 — — — — 131,804 
Cost to provide solar construction services— — — — 25,204 — 25,204 
Total cost of services— 131,804 — — 25,204 — 157,008 
Operating expenses:
Salaries and benefits234,012 116,040 3,093 6,881 79,403 (808)438,620 
Depreciation and amortization14,400 8,424 — 315 33,976 — 57,114 
Other expenses42,760 26,063 12,083 3,696 53,550 — 138,154 
Intersegment expenses, net58,030 17,559 24,789 302 (79,310)(21,370)— 
Total operating expenses349,202 168,086 39,965 11,194 87,619 (22,178)633,888 
Income (loss) before income taxes66,713 77,803 58,041 3,951 (92,686)— 113,823 
Income tax (expense) benefit(16,011)(18,700)(13,930)(913)20,080 — (29,475)
Net income (loss)50,702 59,103 44,111 3,038 (72,606)— 84,348 
Net (income) loss attributable to noncontrolling interests— 113 — — 15,625 — 15,738 
Net income (loss) attributable to Nelnet, Inc.$50,702 59,216 44,111 3,038 (56,981)— 100,086 
Total assets as of September 30, 2023$243,697 444,631 14,111,517 1,089,565 2,052,500 (719,228)17,222,682 


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Nine months ended September 30, 2022
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingAsset
Generation and
Management
Nelnet BankCorporate and Other ActivitiesEliminationsTotal
Total interest income$1,144 4,920 441,926 15,792 21,087 (4,953)479,916 
Interest expense44 — 235,720 5,792 11,745 (4,953)248,347 
Net interest income1,100 4,920 206,206 10,000 9,342 — 231,569 
Less provision for loan losses— — 17,178 1,462 — — 18,640 
Net interest income after provision for loan losses1,100 4,920 189,028 8,538 9,342 — 212,929 
Other income (expense):
Loan servicing and systems revenue395,438 — — — — — 395,438 
Intersegment revenue25,142 16 — — — (25,158)— 
Education technology, services, and payment processing revenue— 310,211 — — — — 310,211 
Solar construction revenue— — — — 9,358 — 9,358 
Other, net1,946 — 16,270 2,224 4,309 — 24,750 
Gain on sale of loans, net— — 5,616 — — — 5,616 
Impairment and other expense, net— — — — (6,163)— (6,163)
Derivative settlements, net— — 12,085 — — — 12,085 
Derivative market value adjustments, net— — 239,125 — — — 239,125 
Total other income (expense), net422,526 310,227 273,096 2,224 7,504 (25,158)990,420 
Cost of services:
Cost to provide education technology, services, and payment processing services— 109,073 — — — — 109,073 
Cost to provide solar construction services— — — — 5,968 — 5,968 
Total cost of services— 109,073 — — 5,968 — 115,041 
Operating expenses:
Salaries and benefits257,259 98,356 1,858 5,082 75,455 — 438,010 
Depreciation and amortization16,056 7,544 — 11 30,366 — 53,978 
Other expenses46,375 19,549 9,925 3,009 41,438 — 120,297 
Intersegment expenses, net56,442 14,171 25,694 171 (71,320)(25,158)— 
Total operating expenses376,132 139,620 37,477 8,273 75,939 (25,158)612,285 
Income (loss) before income taxes47,494 66,454 424,647 2,489 (65,061)— 476,023 
Income tax (expense) benefit(11,399)(15,947)(101,915)(574)22,070 — (107,765)
Net income (loss)36,095 50,507 322,732 1,915 (42,991)— 368,258 
Net (income) loss attributable to noncontrolling interests— (8)— — 8,323 — 8,315 
Net income (loss) attributable to Nelnet, Inc.$36,095 50,499 322,732 1,915 (34,668)— 376,573 
Total assets as of September 30, 2022$235,858 440,859 16,374,493 884,089 2,360,882 (732,648)19,563,533 

32



12. Disaggregated Revenue
The following tables present disaggregated revenue by service offering or customer type for the Company's fee-based operating segments.
Loan Servicing and Systems
 Three months ended September 30,Nine months ended September 30,
 2023202220232022
Government loan servicing$100,154 104,428 304,769 312,368 
Private education and consumer loan servicing12,330 12,198 36,556 37,194 
FFELP loan servicing3,304 4,127 10,226 12,386 
Software services9,416 8,229 25,076 23,536 
Outsourced services2,688 5,215 12,511 9,954 
Loan servicing and systems revenue$127,892 134,197 389,138 395,438 
Education Technology, Services, and Payment Processing
 Three months ended September 30,Nine months ended September 30,
 2023202220232022
Tuition payment plan services$30,223 25,779 95,235 84,131 
Payment processing50,848 47,957 126,716 113,996 
Education technology and services31,793 32,548 132,796 110,755 
Other932 610 2,511 1,329 
Education technology, services, and payment processing revenue$113,796 106,894 357,258 310,211 
Solar Construction
Three months ended September 30,Nine months ended September 30,
2023202220232022 (a)
Commercial revenue$4,101 7,856 12,339 7,856 
Residential revenue2,085 1,398 7,266 1,398 
Other115 104 82 104 
Solar construction revenue$6,301 9,358 19,687 9,358 
(a) GRNE Solar was acquired on July 1, 2022.
Other Income (Expense)
The following table presents the components of "other, net" in "other income (expense)" on the consolidated statements of income:
Three months ended September 30,Nine months ended September 30,
2023202220232022
ALLO preferred return$2,299 2,164 6,822 6,420 
Borrower late fee income2,220 2,824 6,635 7,693 
Administration/sponsor fee income1,712 1,920 5,180 6,055 
Investment advisory services1,633 1,612 4,884 4,375 
Loss from ALLO voting membership interest investment(17,293)(17,562)(49,676)(47,633)
Loss from solar investments(3,605)(4,216)(13,481)(7,100)
Investment activity, net(1,016)10,701 (8,169)40,626 
Other13,839 4,782 26,512 14,314 
Other, net$(211)2,225 (21,293)24,750 
33



13.  Major Customer
Government Loan Servicing
Nelnet Servicing, LLC (Nelnet Servicing) and Great Lakes Educational Loan Services, Inc. (Great Lakes), both subsidiaries of the Company, are two of the current five private sector entities that have student loan servicing contracts with the Department. Revenue earned by the Company related to these contracts was $100.2 million and $104.4 million for the three months ended September 30, 2023 and 2022, respectively, and $304.8 million and $312.4 million for the nine months ended September 30, 2023 and 2022, respectively. The Company also earned remote hosted servicing revenue by licensing its software to certain third-party servicers for the Department.
Contract Modifications and Award
Effective April 1, 2023, the Department modified the student loan servicing contracts between the Department and each of Nelnet Servicing and Great Lakes (the “servicing contracts”) to reduce the monthly fee under the servicing contracts by $0.19 per borrower on certain borrower statuses.
The Company's current student loan servicing contracts with the Department were scheduled to expire on December 14, 2023. In April 2023, Nelnet Diversified Solutions, LLC (NDS), a subsidiary of the Company, received a contract award from the Department, pursuant to which NDS was selected to provide continued servicing capabilities for the Department's student aid recipients under a new Unified Servicing and Data Solution (USDS) contract (the "New Government Servicing Contract") which will replace the existing legacy Department student loan servicing contracts. On October 11, 2023, the USDS contract awarded to NDS was novated to Nelnet Servicing.
The New Government Servicing Contract is effective April 24, 2023 and has a five year base period, with 2 two-year and 1 one-year possible extensions. The Department's total loan servicing volume of more than 37 million existing borrowers will be allocated by the Department to Nelnet Servicing and four other third-party servicers that were awarded a USDS contract based on service and performance levels. Under the New Government Servicing Contract, Nelnet Servicing immediately began to make required servicing platform enhancements, for which it will be compensated from the Department on certain of these investments. In April 2023, the Department indicated that servicing under the USDS contracts will go live in 2024 and it will extend the current legacy servicing contracts from December 14, 2023 to December 2024. Until servicing under the USDS contracts goes live, which is anticipated to be during the second quarter of 2024, the Company will continue to earn revenue for servicing borrowers under its current legacy servicing contracts with the Department.
The new USDS servicing contracts have multiple revenue components with tiered pricing based on borrower volume, while revenue earned under the legacy servicing contracts is primarily based on borrower status. Assuming borrower volume remains consistent under the USDS servicing contract, the Company expects revenue earned on a per borrower blended basis will decrease under the USDS contract versus the current legacy contracts. However, consistent with the current legacy contracts, the Company expects to earn additional revenue from the Department under the USDS servicing contract for change requests, consolidations, and other support services. As discussed below, during the second quarter of 2023, the Company completed the transfer of Great Lakes direct loan servicing volume to the Nelnet servicing platform. The associated cost savings with moving government borrowers to one servicing platform will be partially offset under the USDS contract as the Company will incur additional costs for cybersecurity and other system specifications as required under the new contract.
Loan Volume Transfers - Full Service Borrowers
In February 2023, the Department notified the Company of its intention to transfer up to one million of the Company’s existing Department servicing borrowers to another third-party servicer. This transfer decision was not based on the Company's performance. These transfers began in the second quarter of 2023 and were completed in July 2023.
In addition, the Company completed the transfer of active borrowers of Great Lakes direct loan servicing volume to the Nelnet servicing platform (the GreatNet Federal servicing platform) during the second quarter of 2023. The Company anticipates the decommissioning of the Great Lakes' platform to be completed by the end of 2023. Therefore, potential associated cost savings as a result of transferring direct loan servicing volume to one platform will not be recognized in operating results until 2024.
Loan Volume Transfers - Remote Hosted Servicing Borrowers
Edfinancial Services, LLC ("Edfinancial"), a current servicer for the Department, utilized Nelnet Servicing's platform to service their loans for the Department (remote hosted servicing customer). In the fourth quarter of 2022, Nelnet Servicing and Edfinancial reached an agreement on a decommission schedule transferring Edfinancial’s direct loan servicing volume to another third-party servicing platform. As of December 31, 2022, Edfinancial was servicing 4.5 million borrowers for the Department on the Company’s platform. The Company began transferring Edfinancial's servicing volume to another servicing
34



platform in the first quarter of 2023 which reduced the number of Edfinancial's borrowers serviced on the Company's platform to 3.5 million borrowers as of March 31, 2023 and 579,000 borrowers as of June 30, 2023. Edfinancial's remaining borrowers were transferred off of the Company's platform in July 2023.
In February 2023, the Company’s other remote hosted servicing customer notified the Company the Department intended to move that customer’s servicing borrowers to a different third-party servicing platform. This transfer decision was the result of this customer not being one of the servicers awarded a USDS contract. As of March 31, 2023, this remote hosted servicing customer was servicing 1.4 million borrowers for the Department on the Company's platform. The majority of this volume was transferred to another third-party servicing platform during the second quarter of 2023, and the remaining borrowers were transferred off of the Company's platform in July 2023.
As a result of the transfers discussed above, the Company currently has no remaining Department remote hosted servicing borrowers on its platform and software services revenue will be negatively impacted in future periods. However, the Company has executed an agreement with a third-party servicer awarded a USDS contract to license its servicing software to such entity and the Company anticipates earning remote hosted servicing revenue from this new customer when USDS goes live beginning in the second quarter of 2024.
Department of Education Debt Relief
In August 2022, the Department announced a broad based student debt relief plan that would provide targeted student debt cancellation to borrowers with loans held by the Department with unconditional loan cancellation in amounts of up to $20,000 for eligible borrowers who received a Pell Grant, or of up to $10,000 for eligible borrowers who did not receive a Pell Grant. Federal courts blocked implementation of the Department's broad based student debt relief plan and on June 30, 2023, the Supreme Court struck down the Department's plan. While the current version of the Department's forgiveness plan has been invalidated, the Department recently announced that it has begun a new rulemaking process to consider other ways to provide debt relief to borrowers. The Company cannot predict the timing, nature, or ultimate outcome of any future potential student loan forgiveness programs as a result of the rulemaking process. Revenue earned under the current Department servicing contracts will decrease in future periods if the Department successfully implements broad based loan forgiveness.
14.  Fair Value
The following tables present the Company’s financial assets and liabilities that are measured at fair value on a recurring basis.
 As of September 30, 2023As of December 31, 2022
 Level 1Level 2TotalLevel 1Level 2Total
Assets:   
Investments:
Asset-backed debt securities - available-for-sale$99 1,059,198 1,059,297 100 1,388,937 1,389,037 
Equity securities80 — 80 6,719 — 6,719 
Equity securities measured at net asset value (a)46,554 32,363 
Total investments179 1,059,198 1,105,931 6,819 1,388,937 1,428,119 
Derivative instruments (b)— 3,056 3,056 — — — 
Total assets$179 1,062,254 1,108,987 6,819 1,388,937 1,428,119 
(a)    In accordance with the Fair Value Measurements Topic of the FASB Accounting Standards Codification, certain investments that are measured at fair value using the net asset value per share (or its equivalent) practical expedient have not been classified in the fair value hierarchy.
(b)    Nelnet Bank derivatives are accounted for at fair value on a recurring basis. The fair value of derivative financial instruments is determined using a market approach in which derivative pricing models use the stated terms of the contracts and observable yield curves and volatilities from active markets. When determining the fair value of derivatives, Nelnet Bank takes into account counterparty credit risk for positions where it is exposed to the counterparty on a net basis by assessing exposure net of collateral held. The net exposures for each counterparty are adjusted based on market information available for the specific counterparty.

35



The following table summarizes the fair values of all of the Company’s financial instruments on the consolidated balance sheets:
 As of September 30, 2023
 Fair valueCarrying valueLevel 1Level 2Level 3
Financial assets:    
Loans receivable$13,462,084 13,060,703 — — 13,462,084 
Accrued loan interest receivable806,854 806,854 — 806,854 — 
Cash and cash equivalents187,690 187,690 187,690 — — 
Investments (at fair value)1,105,931 1,105,931 179 1,059,198 — 
Investments - held to maturity164,368 163,066 — 164,368 — 
Notes receivable54,129 54,129 — 54,129 — 
Beneficial interest in loan securitizations239,890 191,152 — — 239,890 
Restricted cash445,983 445,983 445,983 — — 
Restricted cash – due to customers158,872 158,872 158,872 — — 
Derivative instruments3,056 3,056 — 3,056 — 
Financial liabilities:  
Bonds and notes payable12,215,581 12,448,109 — 12,215,581 — 
Accrued interest payable36,391 36,391 — 36,391 — 
Bank deposits690,313 718,053 440,062 250,251 — 
Due to customers341,822 341,822 341,822 — — 
 As of December 31, 2022
 Fair valueCarrying valueLevel 1Level 2Level 3
Financial assets:    
Loans receivable$14,586,794 14,427,025 — — 14,586,794 
Accrued loan interest receivable816,864 816,864 — 816,864 — 
Cash and cash equivalents118,146 118,146 118,146 — — 
Investments (at fair value)1,428,119 1,428,119 6,819 1,388,937 — 
Investments - held to maturity18,996 18,774 — 18,996 — 
Notes receivable31,106 31,106 — 31,106 — 
Beneficial interest in loan securitizations162,360 138,738 — — 162,360 
Restricted cash945,159 945,159 945,159 — — 
Restricted cash – due to customers294,311 294,311 294,311 — — 
Financial liabilities:  
Bonds and notes payable14,088,666 14,637,195 — 14,088,666 — 
Accrued interest payable36,049 36,049 — 36,049 — 
Bank deposits664,573 691,322 355,282 309,291 — 
Due to customers348,317 348,317 348,317 — — 
The methodologies for estimating the fair value of financial assets and liabilities are described in note 24 of the notes to consolidated financial statements included in the 2022 Annual Report.
ITEM 2.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(Management’s Discussion and Analysis of Financial Condition and Results of Operations is for the three and nine months ended September 30, 2023 and 2022. All dollars are in thousands, except per share amounts, unless otherwise noted.)
The following discussion and analysis provides information that the Company’s management believes is relevant to an assessment and understanding of the consolidated results of operations and financial condition of the Company. The discussion should be read in conjunction with the Company’s consolidated financial statements included in the 2022 Annual Report.
Forward-looking and cautionary statements
This report contains forward-looking statements and information that are based on management's current expectations as of the date of this document. Statements that are not historical facts, including statements about the Company's plans and expectations for future financial condition, results of operations or economic performance, or that address management's plans and objectives
36



for future operations, and statements that assume or are dependent upon future events, are forward-looking statements. The words “anticipate,” “assume,” “believe,” “continue,” “could,” “ensure,” “estimate,” “expect,” “forecast,” “future,” “intend,” “may,” “plan,” “potential,” “predict,” “scheduled,” “should,” “will,” “would,” and similar expressions, as well as statements in future tense, are intended to identify forward-looking statements.
The forward-looking statements are based on assumptions and analyses made by management in light of management's experience and its perception of historical trends, current conditions, expected future developments, and other factors that management believes are appropriate under the circumstances. These statements are subject to known and unknown risks, uncertainties, assumptions, and other factors that may cause the actual results and performance to be materially different from any future results or performance expressed or implied by such forward-looking statements. These factors include, among others, the risks and uncertainties set forth in the “Risk Factors” section of the 2022 Annual Report and include such risks and uncertainties as:
risks related to the ability to successfully maintain and increase allocated volumes of student loans serviced by the Company under existing and future servicing contracts with the U.S. Department of Education (the "Department") and risks related to the Company's ability to comply with agreements with third-party customers for the servicing of Federal Direct Loan Program, Federal Family Education Loan Program (the "FFEL Program" or FFELP), private education, and consumer loans;
loan portfolio risks such as credit risk, interest rate basis and repricing risk, risks related to the use of derivatives to manage exposure to interest rate fluctuations, uncertainties regarding the expected benefits from purchased securitized and unsecuritized FFELP, private education, consumer, and other loans, or investment interests therein, and initiatives to purchase additional FFELP, private education, consumer, and other loans, and risks from changes in levels of loan prepayment or default rates;
financing and liquidity risks, including risks of changes in the interest rate environment;
risks from changes in the terms of education loans and in the educational credit and services markets resulting from changes in applicable laws, regulations, and government programs and budgets;
risks related to a breach of or failure in the Company's operational or information systems or infrastructure, or those of third-party vendors;
uncertainties inherent in forecasting future cash flows from student loan assets and related asset-backed securitizations;
risks and uncertainties of the expected benefits from the November 2020 launch of Nelnet Bank operations, including the ability to successfully conduct banking operations and achieve expected market penetration;
risks related to the expected benefits to the Company from its continuing investment in ALLO Holdings, LLC (referred to collectively with its subsidiary ALLO Communications LLC as "ALLO"), and risks related to investments in solar projects, including risks of not being able to realize tax credits which remain subject to recapture by taxing authorities;
risks and uncertainties related to other initiatives to pursue additional strategic investments (and anticipated income therefrom), acquisitions, and other activities, including activities that are intended to diversify the Company both within and outside of its historical core education-related businesses;
risks and uncertainties associated with climate change; and
risks and uncertainties associated with litigation matters and with maintaining compliance with the extensive regulatory requirements applicable to the Company's businesses.
All forward-looking statements contained in this report are qualified by these cautionary statements and are made only as of the date of this document. Although the Company may from time to time voluntarily update or revise its prior forward-looking statements to reflect actual results or changes in the Company's expectations, the Company disclaims any commitment to do so except as required by law.
37



OVERVIEW
The Company is a diverse, innovative company with a purpose to serve others and a vision to make dreams possible. The largest operating businesses engage in loan servicing and education technology, services, and payment processing, and the Company also has a significant investment in communications. A significant portion of the Company's revenue is net interest income earned on a portfolio of federally insured student loans. The Company also makes investments to further diversify both within and outside of its historical core education-related businesses including, but not limited to, investments in early-stage and emerging growth companies, real estate, and renewable energy (solar). The Company is also actively expanding its private education, consumer, and other loan portfolios, and in November 2020 launched Nelnet Bank.
GAAP Net Income and Non-GAAP Net Income, Excluding Adjustments
The Company prepares its financial statements and presents its financial results in accordance with GAAP. However, it also provides additional non-GAAP financial information related to specific items management believes to be important in the evaluation of its operating results and performance. A reconciliation of the Company's GAAP net income to Non-GAAP net income, excluding derivative market value adjustments, and a discussion of why the Company believes providing this additional information is useful to investors, is provided below.
Three months ended September 30,Nine months ended September 30,
2023202220232022
GAAP net income attributable to Nelnet, Inc.$45,332 104,798 100,086 376,573 
Realized and unrealized derivative market value adjustments(3,140)(52,991)32,266 (239,125)
Tax effect (a)754 12,718 (7,744)57,390 
Non-GAAP net income attributable to Nelnet, Inc., excluding derivative market value adjustments (b)$42,946 64,525 124,608 194,838 
Earnings per share:
GAAP net income attributable to Nelnet, Inc.$1.21 2.80 2.67 9.99 
Realized and unrealized derivative market value adjustments(0.08)(1.42)0.86 (6.34)
Tax effect (a)0.02 0.35 (0.20)1.52 
Non-GAAP net income attributable to Nelnet, Inc., excluding derivative market value adjustments (b)$1.15 1.73 3.33 5.17 
(a) The tax effects are calculated by multiplying the realized and unrealized derivative market value adjustments by the applicable statutory income tax rate.
(b) "Derivative market value adjustments" includes both the realized portion of gains and losses (corresponding to variation margin received or paid on derivative instruments that are settled daily at a central clearinghouse) and the unrealized portion of gains and losses that are caused by changes in fair values of derivatives which do not qualify for "hedge treatment" under GAAP. "Derivative market value adjustments" does not include "derivative settlements" that represent the cash paid or received during the current period to settle with derivative instrument counterparties the economic effect of the Company's derivative instruments based on their contractual terms.
The accounting for derivatives requires that changes in the fair value of derivative instruments be recognized currently in earnings, with no fair value adjustment of the hedged item, unless specific hedge accounting criteria is met. Management has structured all of the Company’s derivative transactions with the intent that each is economically effective; however, the Company’s derivative instruments do not qualify for hedge accounting in the consolidated financial statements. As a result, the change in fair value of derivative instruments is reported in current period earnings with no consideration for the corresponding change in fair value of the hedged item. Under GAAP, the cumulative net realized and unrealized gain or loss caused by changes in fair values of derivatives in which the Company plans to hold to maturity will equal zero over the life of the contract. However, the net realized and unrealized gain or loss during any given reporting period fluctuates significantly from period to period.
The Company believes these point-in-time estimates of asset and liability values related to its derivative instruments that are subject to interest rate fluctuations are subject to volatility mostly due to timing and market factors beyond the control of management, and affect the period-to-period comparability of the results of operations. Accordingly, the Company’s management utilizes operating results excluding these items for comparability purposes when making decisions regarding the Company’s performance and in presentations with credit rating agencies, lenders, and investors. Consequently, the Company reports this non-GAAP information because the Company believes that it provides additional information regarding operational and performance indicators that are closely assessed by management. There is no comprehensive, authoritative guidance for the presentation of such non-GAAP information, which is only meant to supplement GAAP results by providing additional information that management utilizes to assess performance.
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Operating Segments
The Company's reportable operating segments are described in note 1 of the notes to consolidated financial statements included in the 2022 Annual Report. They include:
Loan Servicing and Systems (LSS) - referred to as Nelnet Diversified Services (NDS)
Education Technology, Services, and Payment Processing (ETS&PP) - referred to as Nelnet Business Services (NBS)
Asset Generation and Management (AGM)
Nelnet Bank
The Company earns fee-based revenue through its NDS and NBS reportable operating segments. The Company earns net interest income on its loan portfolio, consisting primarily of FFELP loans, in its AGM reportable operating segment. This segment is expected to generate significant amounts of cash as the FFELP portfolio amortizes. The Company actively works to maximize the amount and timing of cash flows generated from its FFELP portfolio and seeks to acquire additional loan assets to leverage its servicing scale and expertise to generate incremental earnings and cash flow. Nelnet Bank operates as an internet industrial bank franchise focused on the private education and unsecured consumer loan markets, with a home office in Salt Lake City, Utah.
Other business activities and operating segments that are not reportable are combined and included in Corporate and Other Activities ("Corporate"). Corporate also includes income earned on the majority of the Company’s investments, interest expense incurred on unsecured and other corporate related debt transactions, and certain shared service activities related to internal audit, human resources, accounting, legal, enterprise risk management, information technology, occupancy, and marketing. These shared services are allocated to each operating segment based on estimated use of such activities and services. In addition, Corporate includes corporate costs and overhead functions not allocated to operating segments, including executive management, investments in innovation, and other holding company organizational costs.
The information below presents the operating results (net income (loss) before taxes) for each reportable operating segment and Corporate and Other Activities for the three and nine months ended September 30, 2023 and 2022. See "Results of Operations" for each reportable operating segment and Corporate and Other Activities under this Item 2 for additional detail.
Three months ended September 30,Nine months ended September 30,Certain Items Impacting Comparability
(All dollar amounts below are pre-tax)
2023202220232022
NDS$24,469 21,914 66,713 47,494 
An increase in before tax operating margin in 2023 compared with 2022 due to a decrease in operating expenses, primarily salaries and benefits. In 2022, the Company was fully staffed in preparation for the resumption of federal student loan payments once the CARES Act suspension was to expire. The expiration of the CARES Act was extended multiple times throughout 2022. The Company reduced staff in the first and second quarters of 2023 to manage expenses due to the delays in the government's student debt relief and return to repayment programs and lower pricing and reduced servicing volume for the Company's Department servicing contracts. Margin was also positively impacted in 2023 due to $4.8 million of deconversion revenue recognized in the third quarter of 2023 related to a remote hosted servicing customer leaving the Company's platform.
NBS22,123 18,655 77,803 66,454 
The recognition of $8.9 million and $20.2 million of interest income for the three and nine months ended September 30, 2023, respectively, compared with $3.7 million and $4.9 million for the same periods in 2022, due to higher interest rates.
A decrease in before tax operating margin, excluding net interest income, in 2023 compared with 2022 due to additional investments in the development of new services and technologies and superior customer experiences to align with the Company's strategies to grow, retain, and diversify revenue.
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AGM40,562 111,872 58,041 424,647 
A net gain of $1.2 million and net loss of $35.3 million related to changes in the fair values of derivative instruments that do not qualify for hedge accounting for the three and nine months ended September 30, 2023, respectively, compared with a net gain of $53.0 million and $239.1 million for the same periods in 2022.
The recognition of a $25.9 million non-cash expense in the second quarter of 2023 as the result of redeeming certain asset-backed debt securities prior to their maturity and writing off the remaining unamortized debt discount at the time of redemption.
A decrease of $24.0 million and $38.7 million in net interest income due to a decrease in core loan spread for the three and nine months ended September 30, 2023, respectively, compared with the same periods in 2022.
A decrease of $4.9 million and $24.2 million in net interest income due to the decrease in the average balance of loans for the three and nine months ended September 30, 2023, respectively, compared with the same periods in 2022.
The recognition of $18.1 million and $47.7 million of investment interest for the three and nine months ended September 30, 2023, respectively, compared with $10.3 million and $28.1 million for the same periods in 2022 due to an increase of interest earned on restricted cash due to higher interest rates.
The recognition of $5.4 million and $32.7 million in gains from the sale of loans for the three and nine months ended September 30, 2023, respectively, compared with $2.6 million and $5.6 million for the same periods in 2022.
The recognition of $8.7 million and $48.7 million in provision for loan losses for the three and nine months ended September 30, 2023, respectively, compared with $9.2 million and $17.2 million for the same periods in 2022.
Nelnet Bank2,299 1,055 3,951 2,489 
Corporate(36,483)(26,442)(92,686)(65,061)
An increase of $4.2 million and $25.1 million in net interest income from the Company's cash and investment (bond) portfolio due to an increase in interest rates for the three and nine months ended September 30, 2023, respectively, compared with the same periods in 2022.
The recognition of net investment income of $0.3 million and losses of $4.5 million for the three and nine months ended September 30, 2023, respectively, compared with net investment income of $10.5 million and $37.2 million for the same periods in 2022.
The recognition of $4.9 million and $16.2 million of losses from the Company's acquisition of GRNE Solar on July 1, 2022 for the three and nine months ended September 30, 2023, respectively, compared with losses of $0.7 million for both the comparable periods in 2022.
The recognition of an impairment charge of $4.7 million in the third quarter of 2023 related to real estate leases as the Company continues to downsize its facility footprint as a result of associates working from home compared with $6.2 million in the second quarter of 2022 related primarily to a venture capital investment.
Income before income taxes52,970 127,055 113,823 476,023 
Income tax expense(10,734)(26,586)(29,475)(107,765)
Net loss attributable to noncontrolling interests3,096 4,329 15,738 8,315 
Net income$45,332 104,798 100,086 376,573 
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CONSOLIDATED RESULTS OF OPERATIONS
An analysis of the Company's consolidated operating results for the three and nine months ended September 30, 2023 compared with the same periods in 2022 is provided below.
The Company operates as distinct reportable operating segments as described above. For a reconciliation of the reportable segment operating results to the consolidated results of operations, see note 11 of the notes to consolidated financial statements included under Part I, Item 1 of this report. Since the Company monitors and assesses its operations and results based on these segments, the discussion following the consolidated results of operations is presented on a reportable segment basis.
 Three months endedNine months ended
 September 30,September 30,
 2023202220232022Additional information
Loan interest$236,423 176,244 704,712 422,327 Increase was due to an increase in the gross yield earned on loans, partially offset by a decrease in the average balance of loans and in gross fixed rate floor income.
Investment interest48,128 26,889 129,835 57,589 Includes income from interest-earning deposits and investments and restricted cash in asset-backed securitizations. Increase was due to an increase in interest earning investments and an increase in interest rates.
Total interest income284,551 203,133 834,547 479,916 
Interest expense207,159 126,625 639,756 248,347 Increase was due to an increase in cost of funds, partially offset by a decrease in the average balance of debt outstanding. In addition, during the second quarter of 2023, the Company redeemed certain asset-backed debt securities prior to their maturity, resulting in the recognition of a $25.9 million non-cash expense from the write-off of the remaining debt discount associated with these bonds at the time of redemption.
Net interest income77,392 76,508 194,791 231,569 
Less provision for loan losses10,659 9,665 54,526 18,640 
Represents the current period provision to reflect the lifetime expected credit losses related to the Company's loan portfolio. The primary item impacting provision for loan losses was the establishment of an initial allowance for loans originated and acquired during the periods presented.
Net interest income after provision for loan losses66,733 66,843 140,265 212,929 
Other income (expense):    
LSS revenue127,892 134,197 389,138 395,438 See LSS operating segment - results of operations.
ETS&PP revenue113,796 106,894 357,258 310,211 See ETS&PP operating segment - results of operations.
Solar construction revenue6,301 9,358 19,687 9,358 
On July 1, 2022, the Company acquired 80% of the ownership interests of GRNE Solar. GRNE Solar designs and installs residential, commercial, and utility-scale solar systems. The acquisition diversifies the Company's position in the renewable energy space to include solar construction.
Other, net(211)2,225 (21,293)24,750 
See table below for the components of "other, net."
Gain on sale of loans, net5,362 2,627 32,685 5,616 
The Company recognized gains from selling portfolios of loans in 2023 and 2022. For additional information, see note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report.
Impairment and other expense, net(4,974)121 (4,974)(6,163)
During the third quarter of 2023, the Company recorded an expense of $5.0 million related to real estate leases as the Company continues to downsize its facility footprint as a result of associates working from home. During the second quarter of 2022, the Company recorded an expense of $6.2 million related primarily to a venture capital investment.
Derivative settlements, net817 10,271 24,219 12,085 
The Company maintains an overall risk management strategy that incorporates the use of derivative instruments to reduce the economic effect of interest rate volatility. Derivative settlements for each applicable period should be evaluated with the Company's net interest income. The majority of derivative settlements received by the Company was from the Company's derivatives used to hedge loans earning fixed rate floor income. To minimize the Company's exposure to market volatility, the Company terminated this derivative portfolio on March 15, 2023.
Derivative market value adjustments, net3,140 52,991 (32,266)239,125 
Includes the realized and unrealized gains and losses that are caused by changes in fair values of derivatives which do not qualify for "hedge treatment" under GAAP. The majority of the derivative market value adjustments were related to the changes in fair value of the Company's floor income interest rate swaps. Such changes reflect that a decrease in the forward yield curve during a reporting period results in a decrease in the fair value of the Company's floor income interest rate swaps, and an increase in the forward yield curve during a reporting period results in an increase in the fair value of such swaps. To minimize the Company's exposure to market volatility, the Company terminated this derivative portfolio on March 15, 2023. As such, the Company expects the derivative market value adjustments in future periods will be less substantial.
Total other income (expense), net252,123 318,684 764,454 990,420 
Cost of services:
Cost to provide education technology, services, and payment processing services43,694 42,676 131,804 109,073 
Represents direct costs to provide payment processing and instructional services in ETS&PP. See ETS&PP operating segment - results of operations.
41



Cost to provide solar construction services7,783 5,968 25,204 5,968 As noted above, the Company acquired GRNE Solar on July 1, 2022. These amounts represent direct costs related to GRNE providing solar construction services. Since the acquisition of GRNE, it has incurred low and, in some cases, negative margins on certain projects. As existing contracts are completed and revenue from new projects grows as a percent of overall revenue, the Company expects margin to improve in future periods.
Total cost of services51,477 48,644 157,008 115,041 
Operating expenses:    
Salaries and benefits141,204 147,198 438,620 438,010 
Increase for the nine months ended September 30, 2023 compared with the same period in 2022 was primarily due to (i) an increase in headcount in ETS&PP to support the growth of its customer base and the investment in the development of new technologies; and (ii) the acquisition of GRNE Solar on July 1, 2022. This increase was partially offset by staff reductions in LSS in the first and second quarters of 2023 to manage expenses due to delays in the government's student debt relief and return to repayment programs and lower pricing and reduced servicing volume for LSS's Department servicing contracts. The Company expects salaries and benefits beginning to increase at LSS in the fourth quarter of 2023 as it hires additional associates as a result of Department borrowers returning to repayment on September 1, 2023.
Depreciation and amortization21,835 18,772 57,114 53,978 Includes depreciation of property and equipment and the amortization of intangibles from prior business acquisitions. Increase was primarily due to an increase in the amortization of intangibles from the GRNE Solar acquisition on July 1, 2022.
Other expenses51,370 43,858 138,154 120,297 Includes expenses necessary for operations, such as postage and distribution, consulting and professional fees, occupancy, communications, and certain information technology-related costs. Increase was due to an increase in expenses in ETS&PP due to higher costs for consulting, professional fees, and technology services resulting from investments in new technologies, and an increase in costs for travel and in-person hosted conferences that had previously subsided due to the COVID-19 pandemic.
Total operating expenses214,409 209,828 633,888 612,285 
Income before income taxes52,970 127,055 113,823 476,023 
Income tax expense10,734 26,586 29,475 107,765 
The effective tax rate was 19.1% and 20.2% for the three months ended September 30, 2023 and 2022, respectively, and 22.7% and 22.2% for the nine months ended September 30, 2023 and 2022, respectively. The Company expects its effective tax rate will range between 21% and 23% for the remainder of 2023.
Net income42,236 100,469 84,348 368,258 
Net loss attributable to noncontrolling interests3,096 4,329 15,738 8,315 Amounts for noncontrolling interests reflect the net income/loss attributable to the holders of noncontrolling membership interests in WRCM, NextGen, multiple solar entities (including GRNE Solar), and multiple entities investing in federal opportunity zone programs.
Net income attributable to Nelnet, Inc.$45,332 104,798 100,086 376,573 
Additional information:See "Overview - GAAP Net Income and Non-GAAP Net Income, Excluding Adjustments" above for additional information about non-GAAP net income, excluding derivative market value adjustments.
Net income attributable to Nelnet, Inc.$45,332 104,798 100,086 376,573 
Derivative market value adjustments, net(3,140)(52,991)32,266 (239,125)
Tax effect754 12,718 (7,744)57,390 
Net income attributable to Nelnet, Inc., excluding derivative market value adjustments$42,946 64,525 124,608 194,838 
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The following table summarizes the components of "other, net" in "other income (expense)" on the consolidated statements of income.
 Three months ended September 30,Nine months ended September 30,
 2023202220232022Additional information
ALLO preferred return $2,299 2,164 6,822 6,420 See Corporate - results of operations.
Borrower late fee income 2,220 2,824 6,635 7,693 See AGM operating segment - results of operations.
Administration/sponsor fee income 1,712 1,920 5,180 6,055 See AGM operating segment - results of operations.
Investment advisory services 1,633 1,612 4,884 4,375 See Corporate - results of operations.
Loss from ALLO voting membership interest investment (17,293)(17,562)(49,676)(47,633)See Corporate - results of operations.
Loss from solar investments (3,605)(4,216)(13,481)(7,100)See Corporate - results of operations.
Investment activity, net (1,016)10,701 (8,169)40,626 See Corporate - results of operations and note (a) below for additional information.
Other 13,839 4,782 26,512 14,314 
Other, net$(211)2,225 (21,293)24,750 
(a)    The Company anticipates fluctuations in future periodic earnings resulting from investment sales and valuation adjustments. Investment activity by operating segment and investment type follows:
Real EstateVenture CapitalEquity / BondsTotalReal EstateVenture CapitalEquity / BondsTotal
Three months ended September 30,
20232022
Corporate$(535)286 567 318 9,717 (39)792 10,470 
AGM— (1,883)— (1,883)— (315)— (315)
Nelnet Bank— (16)565 549 — 303 243 546 
$(535)(1,613)1,132 (1,016)9,717 (51)1,035 10,701 
Nine months ended September 30,
20232022
Corporate$(849)(605)(3,070)(4,524)17,695 22,158 (2,673)37,180 
AGM— (4,532)(476)(5,008)— 1,260 — 1,260 
Nelnet Bank— (288)1,651 1,363 — 675 1,511 2,186 
$(849)(5,425)(1,895)(8,169)17,695 24,093 (1,162)40,626 



43



LOAN SERVICING AND SYSTEMS OPERATING SEGMENT – RESULTS OF OPERATIONS
Loan Servicing Volumes
As of
September 30,
2023
June 30,
2023
March 31,
2023
December 31,
2022
September 30,
2022
June 30,
2022
March 31,
2022
December 31,
2021
Servicing volume (dollars in millions):
Government$500,554 519,308 537,291 545,373 545,546 542,398 507,653 478,402 
FFELP18,400 19,021 19,815 20,226 22,412 24,224 25,646 26,916 
Private and consumer20,394 20,805 21,484 21,866 22,461 22,838 23,433 23,702 
Total$539,348 559,134 578,590 587,465 590,419 589,460 556,732 529,020 
Number of servicing borrowers:
Government14,543,382 14,898,901 15,518,751 15,777,328 15,657,942 15,426,607 14,727,860 14,196,520 
FFELP764,660 788,686 819,791 829,939 910,188 977,785 1,034,913 1,092,066 
Private and consumer896,613 899,095 925,861 951,866 979,816 998,454 1,030,863 1,065,439 
Total16,204,655 16,586,682 17,264,403 17,559,133 17,547,946 17,402,846 16,793,636 16,354,025 
Number of remote hosted borrowers:103,396 716,908 5,048,324 6,135,760 6,025,377 5,738,381 5,487,943 4,799,368 
Government Loan Servicing
Nelnet Servicing, LLC (Nelnet Servicing) and Great Lakes Educational Loan Services, Inc. (Great Lakes), both subsidiaries of the Company, are two of the current five private sector entities that have student loan servicing contracts with the Department to service loans that include Federal Direct Loan Program loans originated directly by the Department and FFEL Program loans purchased by the Department. The Company also earned remote hosted servicing revenue by licensing software to certain third-party servicers for the Department.
Contract Modifications and Award
Effective April 1, 2023, the Department modified the student loan servicing contracts between the Department and each of Nelnet Servicing and Great Lakes (the “servicing contracts”) to reduce the monthly fee under the servicing contracts by $0.19 per borrower on certain borrower statuses.
The Company's current student loan servicing contracts with the Department were scheduled to expire on December 14, 2023. In April 2023, Nelnet Diversified Solutions, LLC (NDS), a subsidiary of the Company, received a contract award from the Department, pursuant to which NDS was selected to provide continued servicing capabilities for the Department's student aid recipients under a new Unified Servicing and Data Solution (USDS) contract (the "New Government Servicing Contract") which will replace the existing legacy Department student loan servicing contracts. On October 11, 2023, the USDS contract awarded to NDS was novated to Nelnet Servicing.
The New Government Servicing Contract is effective April 24, 2023 and has a five year base period, with 2 two-year and 1 one-year possible extensions. The Department's total loan servicing volume of more than 37 million existing borrowers will be allocated by the Department to Nelnet Servicing and four other third-party servicers that were awarded a USDS contract based on service and performance levels. Under the New Government Servicing Contract, Nelnet Servicing immediately began to make required servicing platform enhancements, for which it will be compensated from the Department on certain of these investments. In April 2023, the Department indicated that servicing under the USDS contracts will go live in 2024 and it will extend the current legacy servicing contracts from December 14, 2023 to December 2024. Until servicing under the USDS contracts goes live, which is anticipated to be during the second quarter of 2024, the Company will continue to earn revenue for servicing borrowers under its current legacy servicing contracts with the Department.
The new USDS servicing contracts have multiple revenue components with tiered pricing based on borrower volume, while revenue earned under the legacy servicing contracts is primarily based on borrower status. Assuming borrower volume remains consistent under the USDS servicing contract, the Company expects revenue earned on a per borrower blended basis will decrease under the USDS contract versus the current legacy contracts. However, consistent with the current legacy contracts, the Company expects to earn additional revenue from the Department under the USDS servicing contract for change requests, consolidations, and other support services. As discussed below, during the second quarter of 2023, the Company completed the transfer of Great Lakes direct loan servicing volume to the Nelnet servicing platform. The associated cost savings with moving
44



government borrowers to one servicing platform will be partially offset under the USDS contract as the Company will incur additional costs for cybersecurity and other system specifications as required under the new contract.
Loan Volume Transfers - Full Service Borrowers
In July 2021, the Pennsylvania Higher Education Assistance Agency (PHEAA) announced its exit from the federal student loan servicing business. All applicable student loans serviced for the Department by PHEAA were transferred to successor servicers. As of December 31, 2021 and 2022, approximately 603,000 and 1,910,000 PHEAA borrowers, respectively, have been transferred from PHEAA to the Company's platform. In addition, over this same time period, PHEAA borrowers were transferred to other servicers to which the Company provided its servicing system (remote hosted servicing customers).
In February 2023, the Department notified the Company of its intention to transfer up to one million of the Company’s existing Department servicing borrowers to another third-party servicer. This transfer decision was not based on the Company's performance. These transfers began in the second quarter of 2023 and were completed in July 2023.
In addition, the Company completed the transfer of active borrowers of Great Lakes direct loan servicing volume to the Nelnet servicing platform (the GreatNet Federal servicing platform) during the second quarter of 2023. The Company anticipates the decommissioning of the Great Lakes' platform to be completed by the end of 2023. Therefore, potential associated cost savings as a result of transferring direct loan servicing volume to one platform will not be recognized in operating results until 2024.
Loan Volume Transfers - Remote Hosted Servicing Borrowers
Edfinancial Services, LLC ("Edfinancial"), a current servicer for the Department, utilized Nelnet Servicing's platform to service their loans for the Department (remote hosted servicing customer). In the fourth quarter of 2022, Nelnet Servicing and Edfinancial reached an agreement on a decommission schedule transferring Edfinancial’s direct loan servicing volume to another third-party servicing platform. As of December 31, 2022, Edfinancial was servicing 4.5 million borrowers for the Department on the Company’s platform. The Company began transferring Edfinancial's servicing volume to another servicing platform in the first quarter of 2023 which reduced the number of Edfinancial's borrowers serviced on the Company's platform to 3.5 million borrowers as of March 31, 2023 and 579,000 borrowers as of June 30, 2023. Edfinancial's remaining borrowers were transferred off of the Company's platform in July 2023.
In February 2023, the Company’s other remote hosted servicing customer notified the Company the Department intended to move that customer’s servicing borrowers to a different third-party servicing platform. This transfer decision was the result of this customer not being one of the servicers awarded a USDS contract. As of March 31, 2023, this remote hosted servicing customer was servicing 1.4 million borrowers for the Department on the Company's platform. The majority of this volume was transferred to another third-party servicing platform during the second quarter of 2023, and the remaining borrowers were transferred off of the Company's platform in July 2023.
As a result of the transfers discussed above, the Company currently has no remaining Department remote hosted servicing borrowers on its platform and software services revenue will be negatively impacted in future periods. However, the Company has executed an agreement with a third-party servicer awarded a USDS contract to license its servicing software to such entity and the Company anticipates earning remote hosted servicing revenue from this new customer when USDS goes live beginning in the second quarter of 2024. The amount of revenue earned by the Company from this new customer will depend on the number of servicing borrowers allocated by the Department to the new customer. The Company does not have volume projections for the new customer at this time.
Department of Education Debt Relief
In August 2022, the Department announced a broad based student debt relief plan that would provide targeted student debt cancellation to borrowers with loans held by the Department with unconditional loan cancellation in amounts of up to $20,000 for eligible borrowers who received a Pell Grant, or of up to $10,000 for eligible borrowers who did not receive a Pell Grant. Federal courts blocked implementation of the Department's broad based student debt relief plan and on June 30, 2023, the Supreme Court struck down the Department's plan. While the current version of the Department's forgiveness plan has been invalidated, the Department recently announced that it has begun a new rulemaking process to consider other ways to provide debt relief to borrowers. The Company cannot predict the timing, nature, or ultimate outcome of any future potential student loan forgiveness programs as a result of the rulemaking process. Revenue earned under the current Department servicing contracts will decrease in future periods if the Department successfully implements broad based loan forgiveness.
The CARES Act
Under the CARES Act, beginning in March 2020, federal student loan payments and interest accruals were suspended for all borrowers that had loans owned by the Department. As a result of the CARES Act, the Company received less servicing
45



revenue per borrower from the Department based on the borrower forbearance status than what was earned on such accounts prior to these provisions. After multiple extensions of the student loans payment pause under the CARES Act, the payment and interest accrual suspension ended August 31, 2023, and borrowers returned to repayment on September 1, 2023. The Company anticipates revenue per borrower from the Department will increase with borrowers transitioned back to repayment under the legacy government contracts from the CARES Act levels.
During the fourth quarter of 2021 and first quarter of 2022, the Company earned additional revenue from the Department based on incremental work, including outbound engagement, being performed by the Company to support the anticipated Department borrowers coming out of forbearance. Effective May 1, 2022, the Department increased the monthly per borrower CARES Act forbearance rate paid to its servicers to compensate them for supplemental outreach to certain borrowers and to support the transition of borrowers back to repayment. Effective April 1, 2023, the Department decreased the monthly per borrower CARES Act forbearance rate by $0.19 per borrower (as discussed above).
Reduction in Staff
On January 18, 2023, the Company announced a reduction in staff to manage expenses due to delays in the government's student debt relief and return to repayment programs under the CARES Act. Approximately 350 associates who were hired within the prior six months were laid off with a 60 day notice period and approximately 210 associates were immediately terminated for performance.
On March 23, 2023, the Company announced a reduction in staff due to the March 2023 government servicing contract price modifications (as discussed above) and the notification by the Department in February 2023 of its intention to transfer up to one million of the Company's existing Department servicing borrowers to another servicer (as discussed above). Approximately 550 associates who work in LSS, including some in related shared services areas that support LSS, were notified their positions were being eliminated. The Company incurred a charge of $4.3 million related to the staff reductions that was primarily recognized in the first and second quarters of 2023.
Borrowers Return to Repayment

As discussed above, after multiple extensions of the student loan payment pause that began in March 2020, the payment and interest accrual suspension ended on August 31, 2023, and all borrowers returned to repayment on September 1, 2023. This unprecedented event, along with frequent program changes announced and/or proposed by the Department, has generated extraordinary call volume and web traffic that has adversely impacted the Company’s level of service. In August 2023, the Company began to hire additional associates to support borrowers returning to repayment.


46



Summary and Comparison of Operating Results
 Three months ended September 30,Nine months ended September 30,
 2023202220232022Additional information
Net interest income$1,0988313,1931,100Increase in 2023 compared with 2022 was due to higher interest rates.
Loan servicing and systems revenue127,892134,197389,138395,438See table below for additional information.
Intersegment servicing revenue6,9448,28121,98025,142
Represents revenue earned by LSS from servicing loans for AGM and Nelnet Bank. Decrease in 2023 compared with 2022 was due to the continued amortization of AGM's FFELP portfolio. FFELP intersegment servicing revenue will continue to decrease as AGM's FFELP portfolio pays off.
Other income6875961,9001,946
Represents revenue earned from providing administrative support and marketing services.
Impairment expense (296)(296)The Company continues to evaluate the use of office space as a large number of associates continue to work from home. As a result, the Company recorded an additional impairment charge related to certain facilities no longer used by the Company.
Total other income, net135,227143,074412,722422,526
Salaries and benefits73,31082,067234,012257,259
Decrease in 2023 compared with 2022 was due to the Company being fully staffed with contact center operations and support associates in 2022 in preparation for the resumption of federal student loan payments and other activities after the CARES Act suspension. During the first and second quarters of 2023, the Company reduced staff to manage expenses due to delays in the government's student debt relief and return to repayment programs and lower pricing and reduced servicing volume for government servicing contracts. See "Reduction in Staff" above for additional details. The Company expects salaries and benefits to increase beginning in the fourth quarter of 2023 as it hires additional associates as a result of Department borrowers returning to repayment on September 1, 2023.
Depreciation and amortization5,0235,78414,40016,056
Other expenses15,62916,65442,76046,375
Decrease in 2023 compared with 2022 was due to a decrease in professional fees and facility costs. Over the last year, the Company has reduced its office space as a large number of employees continue to work from home.
Intersegment expenses17,89417,48658,03056,442
Represents costs for certain corporate activities and services that are allocated to each operating segment based on estimated use of such activities and services.
Total operating expenses111,856121,991349,202376,132
Income before income taxes24,46921,91466,71347,494
Income tax expense(5,872)(5,259)(16,011)(11,399)Represents income tax expense at an effective tax rate of 24%.
Net income$18,59716,65550,70236,095

Before tax operating margin18.1 %15.3 %16.2 %11.2 %
Before tax operating margin represents before tax operating profitability as a percentage of revenue, and for LSS is calculated as income before income taxes divided by the total of loan servicing and systems revenue, intersegment servicing revenue, and other income revenue. The Company uses this metric to monitor and assess the segment’s performance, manage operating costs, identify and evaluate business trends affecting the segment, and make strategic decisions, and believes that it provides additional information to facilitate an understanding of the operating performance of the segment and provides a meaningful comparison of the results of operations between periods.
Before tax operating margin increased in 2023 compared with 2022 due primarily to a decrease in salaries and benefits expense as described above. The increase in the three months ended September 30, 2023 compared with the same period in 2022 was also due to $4.8 million of revenue recognized by the Company in the third quarter of 2023 associated with deconversion of remote hosted borrowers from a customer leaving the Company's platform.
47



Loan servicing and systems revenue
Three months ended September 30,Nine months ended September 30,
 2023202220232022Additional information
Government loan servicing$100,154 104,428 304,769 312,368 
Represents revenue from the Company's Department servicing contracts. Decrease in the three and nine months ended September 30, 2023 compared with the same periods in 2022 was due to (i) the monthly fee earned per borrower on certain borrower statuses being reduced by $0.19 effective April 1, 2023; and (ii) a decrease of borrowers in the second and third quarters of 2023 as part of the Department's plan to transfer up to one million of the Company's existing borrowers to another third-party servicer. Decrease in the nine months ended September 30, 2023 compared with the same period in 2022 was also due to (i) the recognition of $6.7 million of revenue in the first quarter of 2022 for incremental work related primarily to CARES Act forbearance exit outreach activities to borrowers; and (ii) the recognition of $10.5 million of revenue in the first quarter of 2022 related to the discharge of borrowers under the Total and Permanent Disability (TPD) discharge program (the Company earns revenue per each borrower that satisfies the requirements for their loan to be discharged under the TPD discharge program). The decrease in revenue for the nine months ended September 30, 2023 compared with the same period in 2022 was partially offset by (i) an increase in borrowers serviced due to the PHEAA servicing volume transferred to the Company's platform in 2022; (ii) a per borrower CARES Act forbearance rate increase on May 1, 2022; and (iii) a per borrower rate increase on certain statuses on September 1, 2022 (5.0%) to reflect the increase in the cost of labor (Employment Cost Index) per the provisions of the contracts.
Private education and consumer loan servicing12,330 12,198 36,556 37,194 
Increase in the three months ended September 30, 2023 compared with the same period in 2022 was due to an increase in backup servicing volume, partially offset by a decrease in servicing volume. Decrease in the nine months ended September 30, 2023 compared with the same period in 2022 was due to a decrease in servicing volume and client requested enhanced delinquency services.
FFELP loan servicing3,304 4,127 10,226 12,386 
Decrease in 2023 compared with 2022 was due to a decrease in the number of borrowers serviced. Over time, FFELP servicing revenue will continue to decrease as third-party customers' FFELP portfolios pay off. Since late 2021, the Company has experienced accelerated run-off of its FFELP servicing portfolio due to FFELP borrowers consolidating their loans into Federal Direct Loan Program loans as a result of borrower relief under the CARES Act and initiatives offered by the Department for FFELP borrowers to consolidate their loans to qualify for loan forgiveness under the Public Service Loan Forgiveness and other programs.
Software services9,416 8,229 25,076 23,536 
Represents revenue from providing remote hosted servicing software to Department and other servicers and providing diversified technology services. Increase in the three and nine months ended September 30, 2023 compared with the same periods in 2022 was due to (i) the recognition of $4.8 million of revenue in the third quarter of 2023 associated with deconversion of remote hosted borrowers from a customer leaving the Company's platform; (ii) annual rate increases on Department remote hosted servicing customers; (iii) contract programming associated with loan transfers and change requests, and (iv) growth in LSS's technology outsourcing opportunities. These increases were partially offset by the transfer of remote hosted borrowers to other third-party servicers. As a result of the transfers, the Company currently has no remaining Department remote hosted servicing borrowers on its platform and software services revenue will be negatively impacted in future periods. See “Government Loan Servicing - Loan Volume Transfers - Remote Hosted Servicing Borrowers” above for additional details.
Outsourced services2,688 5,215 12,511 9,954 
Represents primarily revenue to provide contact center and back office operational outsourcing services. Decrease in the three months ended September 30, 2023 compared with the same period in 2022 was due to the contracts for support provided to Department servicers expiring at the end of July 2023. Increase in the nine months ended September 30, 2023 compared with the same period in 2022 was due to additional outsourced opportunities, including assisting existing Department servicers as operations transitioned from exiting servicers.
Loan servicing and systems revenue$127,892 134,197 389,138 395,438 
48



EDUCATION TECHNOLOGY, SERVICES, AND PAYMENT PROCESSING OPERATING SEGMENT – RESULTS OF OPERATIONS
As discussed further in the Company's 2022 Annual Report, this segment of the Company’s business is subject to seasonal fluctuations which correspond, or are related to, the traditional school year. Based on the timing of revenue recognition and when expenses are incurred, revenue and before tax operating margin are higher in the first quarter compared with the remainder of the year.
Summary and Comparison of Operating Results
 Three months ended September 30,Nine months ended September 30,
 2023202220232022Additional information
Net interest income$8,934 3,707 20,237 4,920 
Represents interest income on tuition funds held in custody for schools. Increase in 2023 compared with 2022 was due to higher interest rates.
Education technology, services, and payment processing revenue113,796 106,894 357,258 310,211 See table below for additional information.
Intersegment revenue77 198 16 
Total other income113,873 106,902 357,456 310,227 
Cost of services43,694 42,676 131,804 109,073 See table below for additional information.
Salaries and benefits39,776 34,950 116,040 98,356 
Increase in 2023 compared with 2022 was due to an increase in headcount to support the growth of the customer base and the investment in the development of new technologies.
Depreciation and amortization3,030 2,532 8,424 7,544 Represents primarily amortization of intangible assets from prior business acquisitions and depreciation of capitalized software development costs.
Other expenses8,309 7,034 26,063 19,549 
Increase in 2023 compared with 2022 was due to higher costs for consulting, professional fees, and technology services resulting from investments in new technologies. Increase was also due to an increase in costs for travel and in-person hosted conferences that previously subsided due to the COVID pandemic. In addition, during the second quarter of 2023 the Company increased its allowance for uncollectible accounts due to the age of certain receivables primarily driven by economic conditions and the increase in volume of FACTS Education Solutions instructional services revenue.
Intersegment expenses, net5,875 4,762 17,559 14,171 Represents costs for certain corporate activities and services that are allocated to each operating segment based on estimated use of such activities and services.
Total operating expenses56,990 49,278 168,086 139,620 
Income before income taxes22,123 18,655 77,803 66,454 
Income tax expense(5,307)(4,475)(18,700)(15,947)Represents income tax expense at an effective tax rate of 24%.
Net income16,816 14,180 59,103 50,507 
Net (income) loss attributable to noncontrolling interests(6)(61)113 (8)Amounts for noncontrolling interests reflect the net (income) loss attributable to the holders of minority membership interests in NextGen, of which the Company became the majority owner on April 30, 2022.
Net income$16,810 14,119 59,216 50,499 


49



Education technology, services, and payment processing revenue
The following table provides disaggregated revenue by service offering and before tax operating margin for each reporting period.
 Three months ended September 30,Nine months ended September 30,
 2023202220232022Additional information
Tuition payment plan services$30,22325,77995,23584,131
Increase in 2023 compared with 2022 was due to a higher number of payment plans in the K-12 and higher education markets for both new and existing customers.
Payment processing50,84847,957126,716113,996
Increase in 2023 compared with 2022 was due to increase in payment volumes for both the K-12 and higher education markets due to new customers and an increase in volume from existing customers.
Education technology and services31,79332,548132,796110,755
Decrease in the three months ended September 30, 2023 compared with the same period in 2022 was due to a decrease in FACTS Education Solutions instructional services revenue as a result of the wind down of economic aid provided to private schools in response to the COVID 19 pandemic. Instructional services revenue provided to schools that was funded by the CARES Act and the Emergency Assistance to Non-Public Schools (EANS) I program was the primary cause of the decline. EANS I program funding ended on September 30, 2023 and EANS II program funding ends on September 30, 2024. The decrease was offset by an increase in revenue from the Company’s school information system software, enrollment and communication services, and financial needs assessments. The increase in revenue in the nine months ended September 30, 2023 compared with the same period in 2022 was due to an increase in revenue from the Company’s school information system software, enrollment and communication services, financial needs assessments, the NextGen acquisition completed in April 2022, and instructional services. Instructional services revenue was the largest component of this increase, driven by the EANS programs. As economic aid provided to schools under the EANS programs stopped on September 30, 2023 (EANS I) and winds down (EANS II), future instructional services revenue will decrease from recent historical periods.
Other9326102,5111,329
Education technology, services, and payment processing revenue113,796106,894357,258310,211
Cost of services43,69442,676131,804109,073
Represents costs relating to payment processing revenue and such costs decrease/increase in relationship to payment volumes. Costs to provide instructional services are also a component of this expense and decrease/increase in relationship to instructional services revenues.
Net revenue$70,10264,218225,454201,138
GAAP before tax operating margin31.6 %29.1 %34.5 %33.0 %
Before tax operating margin, excluding net interest income, is a non-GAAP measure of before tax operating profitability as a percentage of revenue, and for the ETS&PP segment is calculated as income before income taxes less interest income divided by net revenue. The Company uses this metric to monitor and assess the segment’s performance, manage operating costs, identify and evaluate business trends affecting the segment, and make strategic decisions, and believes that it facilitates an understanding of the operating performance of the segment and provides a meaningful comparison of the results of operations between periods.
Before tax operating margin, excluding net interest income, decreased in 2023 compared with 2022 due to investments in (i) the development of new services and technologies; and (ii) superior customer experiences to align with the Company’s strategies to grow, retain, and diversify revenues. The Company anticipates before tax operating margin, excluding net interest income, will be impacted over the next several years as it continues to invest in the development of new services and customer experiences.
Net interest income(12.7)(5.8)(9.0)(2.4)
Non-GAAP before tax operating margin, excluding net interest income18.9 %23.3 %25.5 %30.6 %


50



ASSET GENERATION AND MANAGEMENT OPERATING SEGMENT – RESULTS OF OPERATIONS
Loan Portfolio
As of September 30, 2023, the AGM operating segment had a $12.7 billion loan portfolio, consisting primarily of federally insured loans. For a summary of the Company’s loan portfolio as of September 30, 2023 and December 31, 2022, see note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report.
Loan Activity
The following table sets forth the activity of loans in the AGM operating segment:
 Three months ended September 30,Nine months ended September 30,
 2023202220232022
Beginning balance$13,239,125 15,855,137 14,169,771 17,441,790 
Loan acquisitions:
Federally insured student loans2,880 896 518,471 54,845 
Private education loans77,365 667 77,365 8,177 
Consumer and other loans29,413 120,465 340,091 256,998 
Total loan acquisitions109,658 122,028 935,927 320,020 
Repayments, claims, capitalized interest, participations, and other, net(322,013)(385,312)(1,175,320)(1,310,913)
Loans lost to external parties(229,342)(768,923)(712,772)(1,609,728)
Loans sold(61,807)(28,915)(481,985)(47,154)
Ending balance$12,735,621 14,794,015 12,735,621 14,794,015 
The Company has partial ownership in certain consumer, private education, and federally insured student loan securitizations that are accounted for as held-to-maturity beneficial interest investments and included in "investments and notes receivable" in the Company's consolidated financial statements. As of the latest remittance reports filed by the various trusts prior to or as of September 30, 2023, the Company’s ownership correlates to approximately $660 million, $540 million, and $350 million of consumer, private education, and federally insured student loans, respectively, included in these securitizations. The loans held in these securitizations are not included in the above table.
Since late 2021, the Company has experienced accelerated run-off of its FFELP portfolio due to FFELP borrowers consolidating their loans into Federal Direct Loan Program loans as a result of the continued extension of the CARES Act payment pause on Department held loans and the initiatives offered by the Department for FFELP borrowers to consolidate their loans to qualify for loan forgiveness under the Public Service Loan Forgiveness and other programs. After multiple extensions of the student loans payment pause under the CARES Act, the payment and interest accrual suspension ended August 31, 2023, and Federal Direct Loan Program borrowers returned to repayment on September 1, 2023.
Allowance for Loan Losses, Loan Delinquencies, and Loan Charge-offs
For a summary of the allowance as a percentage of the ending balance and loan status and delinquency amounts for each of AGM's loan portfolios as of September 30, 2023 and December 31, 2022; and the activity in AGM's allowance for loan losses and net charge-offs as a percentage of average loans for the three and nine months ended September 30, 2023 and 2022, see note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report.

51



Loan Spread Analysis
The following table analyzes the loan spread on AGM’s portfolio of loans, which represents the spread between the yield earned on loan assets and the costs of the liabilities and derivative instruments used to fund the assets. The spread amounts included in the following table are calculated by using the notional dollar values found in the table under the caption "Net interest income after provision for loan losses, net of settlements on derivatives" below, divided by the average balance of loans or debt outstanding.
 Three months ended September 30,Nine months ended September 30,
2023202220232022
Variable loan yield, gross7.70 %5.05 %7.51 %3.76 %
Consolidation rebate fees(0.80)(0.84)(0.80)(0.85)
Discount accretion, net of premium and deferred origination costs amortization0.06 0.02 0.05 0.03 
Variable loan yield, net6.96 4.23 6.76 2.94 
Loan cost of funds - interest expense (a)(6.14)(3.11)(5.86)(1.95)
Loan cost of funds - derivative settlements (b) (c)0.01 (0.03)0.01 0.00 
Variable loan spread0.83 1.09 0.91 0.99 
Fixed rate floor income, gross0.01 0.19 0.02 0.45 
Fixed rate floor income - derivative settlements (b) (d)0.01 0.30 0.23 0.10 
Fixed rate floor income, net of settlements on derivatives0.02 0.49 0.25 0.55 
Core loan spread0.85 %1.58 %1.16 %1.54 %
Average balance of AGM's loans$13,157,152 15,466,505 13,588,427 16,371,092 
Average balance of AGM's debt outstanding12,527,771 15,060,823 12,964,890 15,905,170 
(a)    In the second quarter of 2023, the Company redeemed certain asset-backed debt securities prior to their maturity, resulting in the recognition of $25.9 million in interest expense from the write-off of the remaining unamortized debt discount associated with these bonds at the time of redemption. This expense was excluded from the table above.
(b)    Derivative settlements represent the cash paid or received during the current period to settle with derivative instrument counterparties the economic effect of the Company's derivative instruments based on their contractual terms. Derivative accounting requires that net settlements with respect to derivatives that do not qualify for "hedge treatment" under GAAP be recorded in a separate income statement line item below net interest income. The Company maintains an overall risk management strategy that incorporates the use of derivative instruments to reduce the economic effect of interest rate volatility. As such, management believes derivative settlements for each applicable period should be evaluated with the Company’s net interest income (loan spread) as presented in this table. The Company reports this non-GAAP information because the Company believes that it provides additional information regarding operational and performance indicators that are closely assessed by management. There is no comprehensive, authoritative guidance for the presentation of such non-GAAP information, which is only meant to supplement GAAP results by providing additional information that management utilizes to assess performance. See note 4 of the notes to consolidated financial statements included under Part I, Item 1 of this report for additional information on the Company's Non-Nelnet Bank derivative instruments, including the net settlement activity recognized by the Company for each type of derivative for the 2023 and 2022 periods presented in the table under the caption "Consolidated Financial Statement Impact Related to Derivatives - Statements of Income" in note 4 and in this table.
A reconciliation of core loan spread, which includes the impact of derivative settlements on loan spread, to loan spread without derivative settlements follows.
Three months ended September 30,Nine months ended September 30,
2023202220232022
Core loan spread0.85 %1.58 %1.16 %1.54 %
Derivative settlements (1:3 basis swaps)(0.01)0.03 (0.01)(0.00 )
Derivative settlements (fixed rate floor income)(0.01)(0.30)(0.23)(0.10)
Loan spread0.83 %1.31 %0.92 %1.44 %
(c)    Derivative settlements consist of net settlements received (paid) related to the Company’s 1:3 basis swaps.
(d)    Derivative settlements consist of net settlements received related to the Company’s floor income interest rate swaps.
52



The relationship between the indices in which AGM earns interest on its loans and funds such loans has a significant impact on loan spread. See Item 3, “Quantitative and Qualitative Disclosures About Market Risk - Interest Rate Risk - AGM Operating Segment,” which provides additional detail on AGM’s FFELP student loan assets and related funding for those assets. In an increasing interest rate environment, student loan spread on FFELP loans increases in the short term because of the timing of interest rate resets on the Company's assets occurring daily in contrast to the timing of the interest rate resets on the Company's debt that occurs either monthly or quarterly.
Variable loan spread decreased during the three and nine months ended September 30, 2023 compared to the same periods in 2022 due to a significant increase in short-term rates during each of the first three quarters of 2022 compared with the increase in rates for the same periods in 2023.
The difference between variable loan spread and core loan spread is fixed rate floor income earned on a portion of AGM's federally insured student loan portfolio. A summary of fixed rate floor income and its contribution to core loan spread follows:
 Three months ended September 30,Nine months ended September 30,
2023202220232022
Fixed rate floor income, gross$450 7,585 2,016 54,870 
Derivative settlements (a)235 11,356 22,760 11,843 
Fixed rate floor income, net$685 18,941 24,776 66,713 
Fixed rate floor income contribution to spread, net0.02 %0.49 %0.25 %0.55 %

(a)    Derivative settlements consist of net settlements received related to the Company's derivatives used to hedge student loans earning fixed rate floor income.
The decrease in gross fixed rate floor income for the three and nine months ended September 30, 2023 compared with the same periods in 2022 was due to higher interest rates in 2023 compared with 2022.
The Company had a significant portfolio of derivative instruments in which the Company paid a fixed rate and received a floating rate to economically hedge loans earning fixed rate floor income. On March 15, 2023, to minimize the Company's exposure to market volatility, the Company terminated its entire derivative portfolio hedging loans earning fixed rate floor income ($2.8 billion in notional amount of derivatives). Through March 15, 2023, the Company had received cash or had a receivable from its clearinghouse related to variation margin equal to the fair value of the $2.8 billion notional amount of fixed rate floor derivatives as of March 15, 2023 of $183.2 million, which included $19.1 million related to current period settlements. In June 2023, the Company entered into a derivative with a notional amount of $50.0 million to hedge a portion of loans remaining that earn fixed rate floor income.
The decrease in net derivative settlements received by the Company during the three months ended September 30, 2023, compared with the same period in 2022, was due to the termination of the fixed rate floor derivatives in March 2023. The increase in net derivative settlements received by the Company during the nine months ended September 30, 2023, compared with the same period in 2022, was due to an increase in settlements on the Company's derivatives outstanding during this period as a result of an increase in interest rates.



53



Summary and Comparison of Operating Results
 Three months ended September 30,Nine months ended September 30,
 2023202220232022Additional information
Net interest income after provision for loan losses$42,753 53,708 69,765 189,028 See table below for additional analysis.
Other income, net2,776 4,627 6,939 16,270 
Represents primarily borrower late fees, income from providing administration activities for third parties, gain/losses from repurchases of debt, and income/losses from AGM's investment in joint ventures. AGM recognized joint venture losses of $1.9 million and $0.3 million for the three months ended September 30, 2023 and 2022, respectively, and losses of $4.5 million and income of $1.3 million for the nine months ended September 30, 2023 and 2022, respectively.
Gain on sale of loans, net5,362 2,627 32,685 5,616 
The Company recognized gains from selling portfolios of loans in 2023 and 2022. For additional information, see note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report.
Derivative settlements, net621 10,271 23,940 12,085 The Company maintains an overall risk management strategy that incorporates the use of derivative instruments to reduce the economic effect of interest rate volatility. Derivative settlements for each applicable period should be evaluated with the Company's net interest income as reflected in the table below. The majority of derivative settlements received in the periods presented was from the Company's derivative portfolio used to hedge loans earning fixed rate floor income. This derivative portfolio was terminated on March 15, 2023 to minimize the Company's exposure to market volatility.
Derivative market value adjustments, net1,192 52,991 (35,323)239,125 
Includes the realized and unrealized gains and losses that are caused by changes in fair values of derivatives which do not qualify for "hedge treatment" under GAAP. The majority of the derivative market value adjustments for the periods presented related to the changes in fair value of the Company's floor income interest rate swaps. Such changes reflect that a decrease in the forward yield curve during a reporting period results in a decrease in the fair value of the Company's floor income interest rate swaps, and an increase in the forward yield curve during a reporting period results in an increase in the fair value of such swaps. On March 15, 2023, AGM terminated its portfolio of floor income interest rate swaps to minimize the Company's exposure to market volatility. As such, the Company expects the derivative market value adjustments in future periods will be less substantial.
Total other income, net9,951 70,516 28,241 273,096 
Salaries and benefits1,242 653 3,093 1,858 Increase in 2023 compared with 2022 was due to additional headcount as the Company actively expands into new asset loan classes.
Other expenses2,952 3,349 12,083 9,925 Represents primarily servicing fees paid to third parties. Also includes certain professional and legal fees. Increase in the nine months ended September 30, 2023 compared with the same period in 2022 was due to incurring additional professional fees as the Company actively expands into new asset loan classes.
Intersegment expenses7,948 8,350 24,789 25,694 Represents fees paid to LSS for the servicing of AGM’s loan portfolio. These amounts exceed the actual cost of servicing the loans. Intersegment expenses also includes costs for certain corporate activities and services that are allocated to each operating segment based on estimated use of such activities and services.
Total operating expenses12,142 12,352 39,965 37,477 
Total operating expenses were 37 basis points and 32 basis points of the average balance of loans for the three months ended September 30, 2023 and 2022, respectively, and 39 basis points and 31 basis points for the nine months ended September 30, 2023 and 2022, respectively. The increase in operating expenses as a percent of the average balance of loans in 2023 compared with 2022 was due to an increase in costs as the Company actively expands into new asset loan classes.
Income before income taxes40,562 111,872 58,041 424,647 
Income tax expense(9,735)(26,849)(13,930)(101,915)Represents income tax expense at an effective tax rate of 24%.
Net income$30,827 85,023 44,111 322,732 
Additional information:
Net income$30,827 85,023 44,111 322,732 See "Overview - GAAP Net Income and Non-GAAP Net Income, Excluding Adjustments" above for additional details about non-GAAP net income, excluding derivative market value adjustments.
Derivative market value adjustments, net(1,192)(52,991)35,323 (239,125)
Tax effect286 12,718 (8,478)57,390 
Net income, excluding derivative market value adjustments$29,921 44,750 70,956 140,997 

54



Net interest income after provision for loan losses, net of settlements on derivatives The following table summarizes the components of "net interest income after provision for loan losses" and "derivative settlements, net."
 Three months ended September 30,Nine months ended September 30,
 2023202220232022Additional information
Variable interest income, gross$254,569 196,910 763,933 459,575 Increase in 2023 compared with 2022 was due to an increase in the gross yield earned on loans, partially offset by a decrease in the average balance of loans.
Consolidation rebate fees(26,143)(32,612)(81,753)(104,335)Decrease in 2023 compared with 2022 was due to a decrease in the average consolidation loan balance.
Discount accretion, net of premium and deferred origination costs amortization1,940 737 5,437 3,669 Net discount accretion is due to the Company's purchases of loans at a net discount over the last several years.
Variable interest income, net230,366 165,035 687,617 358,909 
Interest on bonds and notes payable(194,098)(118,135)(594,764)(231,960)Increase in 2023 compared with 2022 was due to an increase in cost of funds, partially offset by a decrease in the average balance of debt outstanding. In addition, during the second quarter of 2023, the Company redeemed certain asset-backed debt securities prior to their maturity, resulting in the recognition of a $25.9 million non-cash expense from the write-off of the remaining debt discount associated with these bonds at the time of redemption.
Derivative settlements, net (a)386 (1,085)1,180 242 Represents net derivative settlements received (paid) related to the Company’s 1:3 basis swaps.
Variable loan interest margin, net of settlements on derivatives36,654 45,815 94,033 127,191 
Fixed rate floor income, gross450 7,585 2,016 54,870 Decrease in 2023 compared with 2022 was due to higher interest rates.
Derivative settlements, net (a)235 11,356 22,760 11,843 
Represents net derivative settlements received related to the Company's floor income interest rate swaps. On March 15, 2023, to minimize the Company's exposure to market volatility, the Company terminated its entire derivative portfolio hedging loans earning fixed rate floor income. The decrease in net derivative settlements received by the Company during the three months ended September 30, 2023, compared with the same period in 2022, was due to the termination of the fixed rate floor derivatives in March 2023. The increase in net derivative settlements received by the Company during the nine months ended September 30, 2023, compared with the same period in 2022, was due to an increase in settlements on the Company's derivatives outstanding during this period as a result of an increase in interest rates.
Fixed rate floor income, net of settlements on derivatives685 18,941 24,776 66,713 
Core loan interest income (a)37,339 64,756 118,809 193,904 
Investment interest18,062 10,312 47,726 28,147 Increase in 2023 compared with 2022 was due to an increase of interest earned on restricted cash due to higher interest rates.
Intercompany interest(3,295)(1,874)(24,141)(3,760)Increase in 2023 compared with 2022 was due to an increase in the balance of borrowings and higher rates.
Provision for loan losses - federally insured loans(1,641)(888)(4,052)(505)
The primary item impacting provision for loan losses was the establishment of an initial allowance for loans acquired during the periods presented.

For additional information, see note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report.
Provision for loan losses - private education loans(3,009)(1,154)(3,249)(1,971)
Provision for loan losses - consumer and other loans(4,082)(7,173)(41,388)(14,702)
Net interest income after provision for loan losses (net of settlements on derivatives) (a)$43,374 63,979 93,705 201,113 
(a)    Core loan interest income and net interest income after provision for loan losses (net of settlements on derivatives) are non-GAAP financial measures. For an explanation of GAAP accounting for derivative settlements and the reasons why the Company reports these non-GAAP measures (and the limitations thereof), see footnote (b) to the table immediately under the caption “Loan Spread Analysis” above. See note 4 of the notes to consolidated financial statements included under Part I, Item 1 of this report for additional information on the Company's derivative instruments, including the net settlement activity recognized by the Company for each type of derivative referred to in the "Additional information" column of this table, for the 2023 and 2022 periods presented in the table under the caption "Consolidated Financial Statement Impact Related to Derivatives - Statements of Income" in note 4 and in this table.

55



NELNET BANK OPERATING SEGMENT – RESULTS OF OPERATIONS
Loan Portfolio
As of September 30, 2023, Nelnet Bank had a $468.8 million loan portfolio, consisting of $359.9 million of private education loans, $59.3 million of FFELP loans, and $49.6 million of consumer and other loans. For a summary of the Company’s loan portfolio as of September 30, 2023 and December 31, 2022, see note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report.
Loan Activity
The following table sets forth the activity in Nelnet Bank's loan portfolio:
 Three months ended September 30,Nine months ended September 30,
2023202220232022
Beginning balance$444,488 423,553 419,795 257,901 
Loan acquisitions and originations:
Private education loans19,756 21,167 41,341 226,713 
Consumer and other loans22,966 — 55,766 — 
Total loan acquisitions and originations42,722 21,167 97,107 226,713 
Repayments(18,382)(15,244)(47,957)(51,011)
Loans sold to AGM(15)— (132)(4,127)
Ending balance$468,813 429,476 468,813 429,476 

Allowance for Loan Losses, Loan Delinquencies, and Loan Charge-offs
For a summary of the allowance as a percentage of the ending balance and loan status, delinquency amounts, and other key credit quality indicators of each of Nelnet Bank's loan portfolios as of September 30, 2023 and December 31, 2022; and the activity in Nelnet Bank's allowance for loan losses and net charge-offs as a percentage of average loans for the three and nine months ended September 30, 2023 and 2022, see note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report.
Deposits
As of September 30, 2023, Nelnet Bank had $947.4 million of deposits. All of Nelnet Bank’s deposits are interest-bearing deposits and consist of brokered certificates of deposit (CDs) and retail and other savings deposits and CDs. Retail and other saving deposits include deposits from Educational 529 College Savings and Health Savings plans, Short Term Federal Investment Trust (STFIT), and commercial and institutional CDs. Union Bank, a related party, is the program manager for the Educational 529 College Savings plans and trustee for the STFIT.
As of September 30, 2023, Nelnet Bank’s deposits included $229.3 million from Nelnet, Inc. (the parent company) and its subsidiaries (intercompany), and thus have been eliminated for consolidated financial reporting purposes. The intercompany deposits include a pledged deposit of $40.0 million from Nelnet, Inc. as required under the Capital and Liquidity Maintenance Agreement with the FDIC, deposits required for intercompany transactions, operating and savings deposits, and NBS custodial deposits consisting of collected tuition payments which are subsequently remitted to the appropriate school.

56



Average Balance Sheet
The following table reflects the rates earned on interest-earning assets and paid on interest-bearing liabilities.
Three months ended September 30,Nine months ended September 30,
2023202220232022
BalanceRateBalanceRateBalanceRateBalanceRate
Average assets (a)
Federally insured student loans$60,504 6.58 %$75,124 3.69 %$62,531 6.29 %$80,234 2.39 %
Private education loans353,740 3.85 350,668 3.31 354,513 3.74 304,174 3.13 
Consumer and other loans36,041 12.90 — — 23,065 12.92 — — 
Cash and investments586,067 6.47 424,899 3.67 556,401 6.25 348,697 2.78 
Total interest-earning assets1,036,352 5.81 %850,691 3.52 %996,510 5.51 %733,105 2.88 %
Non-interest-earning assets10,322 8,914 9,047 13,754 
Total assets$1,046,674 $859,605 $1,005,557 $746,859 
Average liabilities and equity (a)
Brokered deposits$204,050 1.38 %$296,257 1.42 %$204,534 1.38 %$230,968 1.33 %
Intercompany deposits 184,829 6.86 155,350 2.24 173,929 6.10 121,557 1.32 
Retail and other deposits521,344 4.22 293,209 1.84 493,939 4.01 283,386 1.08 
Total interest-bearing liabilities910,223 4.04 %744,816 1.76 %872,402 3.76 %635,911 1.22 %
Non-interest-bearing liabilities5,377 4,106 5,291 5,037 
Equity131,074 110,683 127,864 105,911 
Total liabilities and equity$1,046,674 $859,605 $1,005,557 $746,859 
(a) Calculated using average daily balances.

57



Summary and Comparison of Operating Results
 Three months ended September 30,Nine months ended September 30,
 2023202220232022Additional information
Total interest income$15,171 7,551 41,092 15,792 Represents interest earned on loans, cash, and investments. Increase in 2023 compared with 2022 was due to an increase of these balances and interest rates.
Interest expense9,456 3,298 24,841 5,792 Represents interest expense on deposits. Increase in 2023 compared with 2022 was due to an increase of deposits and interest rates.
Net interest income 5,715 4,253 16,251 10,000 
Provision for loan losses1,927 450 5,837 1,462 
Increase in provision for loan losses was due to the mix of loans, including the mix of loans acquired and originated in 2023 compared with 2022. For additional information, see note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report.
Net interest income after provision for loan losses3,788 3,803 10,414 8,538 
Other income565 566 1,395 2,224 
Represents primarily net gains and income from investments.
Derivative settlements, net196 — 279 — 
During the second and third quarter of 2023, Nelnet Bank entered into derivatives to hedge its exposure related to variable rate intercompany deposits to minimize volatility from future changes in interest rates. Nelnet Bank has designated its derivative instruments as cash flow hedges; however, because the hedged items are intercompany deposits, the derivative instruments are not eligible for hedge accounting in the consolidated financial statements. Accordingly, all changes in fair value of such derivatives are recorded through earnings and presented as "derivative market value adjustments, net" in the statements of operations.
Derivative market value adjustments, net1,948 — 3,057 — 
Total other income, net2,709 566 4,731 2,224 
Salaries and benefits2,520 1,814 6,881 5,082 Represents salaries and benefits of Nelnet Bank associates and third-party contract labor. Increase in 2023 compared with 2022 was due to the overall growth of Nelnet Bank activities.
Depreciation259 315 11 
Other expenses1,290 1,427 3,696 3,009 Represents various expenses such as consulting and professional fees, Nelnet Bank director fees, occupancy, certain information technology-related costs, insurance, marketing, and other operating expenses. Increase in the nine months ended September 30, 2023 compared with the same period in 2022 was due to the overall growth of Nelnet Bank activities.
Intersegment expenses129 69 302 171 
Represents primarily servicing costs paid to LSS. Certain shared service and support costs incurred by the Company to support Nelnet Bank are not and will not be reflected as part of Nelnet Bank through 2023 (when the bank’s de novo period will end). The shared service and support costs incurred by the Company related to Nelnet Bank and not reflected in the bank’s operating segment were $1.6 million for both the three months ended September 30, 2023 and 2022, and $5.1 million and $4.4 million for the nine months ended September 30, 2023 and 2022, respectively.
Total operating expenses4,198 3,314 11,194 8,273 
Income before income taxes2,299 1,055 3,951 2,489 
Income tax expense(552)(246)(913)(574)
Represents income tax expense at an effective tax rate of 24.0% and 23.3% for the three months ended September 30, 2023 and 2022, respectively, and 23.1% for both the nine months ended September 30, 2023 and 2022.
Net income$1,747 809 3,038 1,915 
Additional information:
Net income$1,747 809 3,038 1,915 

See "Overview - GAAP Net Income and Non-GAAP Net Income, Excluding Adjustments" above for additional details about non-GAAP net income, excluding derivative market value adjustments.
Derivative market value adjustments, net(1,948)— (3,057)— 
Tax effect468 — 734 — 
Net income, excluding derivative market value adjustments$267 809 715 1,915 
58



CORPORATE AND OTHER ACTIVITIES – RESULTS OF OPERATIONS
Other business activities and operating segments that are not reportable are combined and included in Corporate and Other Activities (“Corporate”). The following table summarizes the operating results of these activities.
Income taxes are allocated based on 24% of income (loss) before taxes for each activity. The difference between the Corporate income tax expense and the sum of taxes calculated for each activity is included in income taxes in “other” in the table below.
Summary and Comparison of Operating Results
Nelnet Renewable Energy (c)
Shared services (a)WRCM (b)Tax equity investments / syndication / administrationGRNE SolarALLO investment (d)Real estate investments (e)Venture capital investments (f)Interest income/expense, net (g)OtherTotal
Three months ended September 30, 2023
Interest income$— — 36 — 141 1,631 14,069 373 16,253 
Interest expense— — — (108)— — — (5,816)(169)(6,093)
Net interest income— — (72)— 141 1,631 8,253 204 10,160 
Solar construction revenue— — — 6,301 — — — — — 6,301 
Other, net728 1,632 (2,303)48 (14,908)(492)276 558 10,223 (4,238)
Impairment and other expense(4,678)— — — — — — — — (4,678)
Cost to provide solar construction services— — — (7,783)— — — — — (7,783)
Salaries and benefits(21,537)(53)(686)(971)— (145)(237)— (1,390)(25,019)
Depreciation and amortization(9,917)— — (3,501)— (8)— — (96)(13,522)
Other expenses(12,110)(83)(262)(892)(651)(11)(15)(470)(8,698)(23,192)
Intersegment expenses, net26,599 (3)(2,621)2,006 — (106)(18)(97)(272)25,488 
Income (loss) before income taxes(20,915)1,496 (5,872)(4,864)(15,559)(621)1,637 8,244 (29)(36,483)
Income tax (expense) benefit5,020 (323)843 954 3,734 149 (393)(1,978)2,726 10,732 
Net (income) loss attributable to noncontrolling interests— (150)2,360 891 — — — — 3,102 
Net income (loss)$(15,895)1,023 (2,669)(3,019)(11,825)(471)1,244 6,266 2,697 (22,649)
Three months ended September 30, 2022
Interest income$— — — 235 536 9,895 190 10,860 
Interest expense— — — (9)— — — (5,833)(225)(6,067)
Net interest income— — (6)— 235 536 4,062 (35)4,793 
Solar construction revenue— — — 9,358 — — — — — 9,358 
Other, net631 1,612 (4,216)— (15,398)9,867 (39)762 3,217 (3,564)
Impairment and other expense(29)— — — — — 150 — — 121 
Cost to provide solar construction services— — — (5,968)— — — — — (5,968)
Salaries and benefits(23,152)(56)(340)(2,390)(77)197 (172)— (1,723)(27,713)
Depreciation and amortization(9,649)— — (732)— — — — (71)(10,452)
Other expenses(9,696)(83)(127)(958)(150)(47)(18)(1,422)(2,894)(15,395)
Intersegment expenses, net23,056 (3)(65)(24)— (134)— (55)(397)22,378 
Income (loss) before income taxes(18,839)1,471 (4,748)(720)(15,625)10,118 457 3,347 (1,903)(26,442)
Income tax (expense) benefit4,521 (318)77 149 3,750 (2,431)(110)(803)5,409 10,244 
Net (income) loss attributable to noncontrolling interests— (148)4,426 101 — 11 — — — 4,390 
Net income (loss)$(14,318)1,005 (245)(470)(11,875)7,698 347 2,544 3,506 (11,808)
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Nelnet Renewable Energy (c)
Shared services (a)WRCM (b)Tax equity investments / syndication / administrationGRNE SolarALLO investment (d)Real estate investments (e)Venture capital investments (f)Interest income/expense, net (g)OtherTotal
Nine months ended September 30, 2023
Interest income$— — 136 — 423 3,515 58,765 460 63,307 
Interest expense— — — (805)— — — (25,320)(528)(26,653)
Net interest income— — (669)— 423 3,515 33,445 (68)36,654 
Solar construction revenue— — — 19,687 — — — — — 19,687 
Other, net2,130 4,883 (12,179)112 (42,483)(806)(614)(2,989)20,420 (31,526)
Impairment and other expense(4,678)— — — — — — — — (4,678)
Cost to provide solar construction services— — — (25,204)— — — — — (25,204)
Salaries and benefits(67,923)(162)(2,356)(3,638)(30)(283)(640)— (4,371)(79,403)
Depreciation and amortization(27,965)— — (5,696)— (21)— — (294)(33,976)
Other expenses(31,958)(246)(1,102)(1,679)(2,014)(58)(200)(3,114)(13,179)(53,550)
Intersegment expenses, net82,408 (9)(2,582)918 (1)(294)(39)(290)(801)79,310 
Income (loss) before income taxes(47,986)4,474 (18,219)(16,169)(44,528)(1,039)2,022 27,052 1,707 (92,686)
Income tax (expense) benefit11,517 (966)1,253 3,150 10,687 242 (485)(6,492)1,174 20,080 
Net (income) loss attributable to noncontrolling interests— (447)13,000 3,043 — 29 — — — 15,625 
Net income (loss)$(36,469)3,061 (3,966)(9,976)(33,841)(768)1,537 20,560 2,881 (56,981)
Nine months ended September 30, 2022
Interest income$— — — 841 642 19,181 419 21,087 
Interest expense— — — (9)— — — (10,798)(938)(11,745)
Net interest income— — (6)— 841 642 8,383 (519)9,342 
Solar construction revenue— — — 9,358 — — — — — 9,358 
Other, net1,781 4,375 (6,938)— (41,213)18,076 22,156 (2,671)8,743 4,309 
Impairment and other expense(904)— — — — — (5,259)— — (6,163)
Cost to provide solar construction services— — — (5,968)— — — — — (5,968)
Salaries and benefits(66,562)(167)(1,180)(2,390)(232)(310)(564)— (4,050)(75,455)
Depreciation and amortization(29,423)— — (732)— — — — (211)(30,366)
Other expenses(30,782)(264)(514)(958)(174)(37)(64)(2,518)(6,127)(41,438)
Intersegment expenses, net72,527 (9)(183)(24)(2)(324)— (166)(499)71,320 
Income (loss) before income taxes(53,363)3,936 (8,815)(720)(41,621)18,246 16,911 3,028 (2,663)(65,061)
Income tax (expense) benefit12,807 (850)52 149 9,989 (4,383)(4,059)(726)9,091 22,070 
Net (income) loss attributable to noncontrolling interests— (394)8,600 101 — 16 — — — 8,323 
Net income (loss)$(40,556)2,692 (163)(470)(31,632)13,879 12,852 2,302 6,428 (34,668)
(a)    Includes corporate activities related to internal audit, human resources, accounting, legal, enterprise risk management, information technology, occupancy, and marketing. These costs are allocated to each operating segment based on estimated use of such activities and services. Certain shared service costs incurred to support Nelnet Bank will not be allocated to Nelnet Bank until the end of the Bank’s de novo period (November 2023). The amount allocated to operating segments is reflected as “intersegment expenses, net” in the table above. Also includes corporate costs and overhead functions not allocated to operating segments, including executive management, investments in innovation, and other holding company organizational costs.
(b)    The Company provides investment advisory services through Whitetail Rock Capital Management, LLC (WRCM), the Company's SEC-registered investment advisor subsidiary, under various arrangements. WRCM earned management fees of $1.5 million and $1.6 million during the three months ended September 30, 2023 and 2022, respectively, and $4.7 million and $4.3 million during
60



the nine months ended September 30, 2023 and 2022, respectively. Fees earned by WRCM are included in "other, net" in the table above.
(c)    Nelnet Renewable Energy includes solar tax equity investments made by the Company, administrative and management services provided by the Company on tax equity investments made by third parties, and solar development. As of September 30, 2023, the Company has invested a total of $332.0 million (which includes $126.5 million syndicated to third-party investors) in solar tax equity investments. Due to the management and control of each of these investment partnerships, the tax equity investments are consolidated on the Company’s consolidated financial statements, with the co-investor’s portion being presented as non-controlling interests.
Included in tax equity investments is the Company's share of income or loss from solar investments under the Hypothetical Liquidation at Book Value (HLBV) method of accounting. For the majority of the Company's solar investments, the HLBV method of accounting results in accelerated losses in the initial years of investment. Nelnet Renewable Energy recognized losses on its tax equity investments of $3.6 million and $4.2 million during the three months ended September 30, 2023 and 2022, respectively, and $13.5 million and $7.1 million during the nine months ended September 30, 2023 and 2022, respectively. These losses, which include losses attributable to third-party noncontrolling interest investors, are included in “other, net” in the table above. Solar losses attributable to third-party noncontrolling interest investors was $1.8 million and $4.1 million for the three months ended September 30, 2023 and 2022, respectively, and $12.0 million and $8.0 million for the nine months ended September 30, 2023 and 2022, respectively, and are reflected in “net (income) loss attributable to noncontrolling interests” in the table above.
Nelnet Renewable Energy syndicates tax equity investments to third parties and earns management and performance fees. Management fee income recognized by Nelnet Renewable Energy was $0.6 million and $0.3 million for the three months ended September 30, 2023 and 2022, respectively, and $1.3 million and $0.7 million for the nine months ended September 30, 2023 and 2022, respectively, which is included in "other, net" in the table above.
In addition to solar tax equity investments, the Company has a strategy to own solar energy project assets. Accordingly, the Company has begun to execute a multi-faceted approach to originate, acquire, finance, own, and manage these assets. As part of this strategy, on July 1, 2022, the Company acquired 80% of the ownership interest in two subsidiaries of GRNE Solutions, LLC named GRNE-Nelnet, LLC (GRNE) and ENRG-Nelnet, LLC (ENRG) (collectively referred to as “GRNE Solar”).
GRNE is a solar contracting company that provides full-service engineering, procurement, and construction (EPC) services to residential homes and commercial entities. Since the acquisition of GRNE, it has incurred low and, in some cases, negative margins on certain projects. As existing contracts are completed and revenue from new projects grows as a percent of overall revenue, the Company expects margin to improve in future periods.
(d)    Represents primarily the Company's share of loss on its voting membership interests and income on its preferred membership interest in ALLO.
The Company accounts for its approximately 45% voting membership interests in ALLO Holdings LLC, a holding company for ALLO Communications LLC (collectively referred to as "ALLO") under the HLBV method of accounting. The Company recognized losses under the HLBV method of accounting on its ALLO voting membership interests investment of $17.3 million and $17.6 million during the three months ended September 30, 2023 and 2022, respectively, and $49.7 million and $47.6 million during the nine months ended September 30, 2023 and 2022, respectively. These amounts are reflected in “other, net” in the table above.
As of September 30, 2023, the outstanding preferred membership interests and accrued and unpaid preferred return of ALLO held by the Company was $145.9 million and $6.8 million, respectively. The preferred membership interests of ALLO held by the Company earn a preferred annual return of 6.25%. The Company recognized income on its ALLO preferred membership interests of $2.3 million and $2.2 million during the three months ended September 30, 2023 and 2022, respectively, and $6.8 million and $6.4 million during the nine months ended September 30, 2023 and 2022, respectively. These amounts are reflected in “other, net” in the table above.
As part of the ALLO recapitalization transaction, the Company and SDC entered into an agreement, in which the Company has a contingent payment obligation to pay SDC a contingent payment amount of $25.0 million to $35.0 million in the event the Company disposes of its voting membership interests of ALLO that it holds and realizes from such disposition certain targeted return levels. The Company recognized an expense of $0.7 million and $2.0 million associated with this obligation for the three and nine months ended September 30, 2023, respectively, which is included in “other expenses” in the table above.
(e)    Represents the operating results of the Company’s real estate investments and the administrative costs to manage this portfolio.
(f)    Represents the operating results of the Company’s venture capital investments and the administrative costs to manage this portfolio. In April 2022, the Company recognized a $15.2 million gain as a result of the revaluation of its previously held 50% ownership interests in NextGen (previously accounted for under the equity method) as a result of the Company purchasing an additional 30% ownership interests in NextGen.
(g)    Represents interest income earned on cash and investment debt securities (primarily student loan and other asset-backed securities), interest expense incurred on unsecured and certain other corporate related debt transactions, unrealized gains/losses on marketable equity securities, realized gains/losses on marketable equity securities and investment debt securities, and other costs to manage these investments and facilities.
61



LIQUIDITY AND CAPITAL RESOURCES
The Company’s Loan Servicing and Systems, and Education Technology, Services, and Payment Processing operating segments are non-capital intensive and both produce positive operating cash flows. As such, a minimal amount of debt and equity capital is allocated to these segments and any liquidity or capital needs are satisfied using cash flow from operations.
Nelnet Bank launched operations in November 2020. Nelnet Bank was funded by the Company with an initial capital contribution of $100.0 million and the Company contributed an additional $30.0 million and $5.0 million to Nelnet Bank during 2022 and the third quarter of 2023, respectively. Based on Nelnet Bank's business plan for growth and current financial condition, the Company believes it will make additional capital contributions to the bank in future periods. Cash and investments held at Nelnet Bank are generally not available for Company activities outside of Nelnet Bank. See “Liquidity Impact Related to Nelnet Bank” included below for additional information.
Therefore, the Liquidity and Capital Resources discussion is concentrated on the Company’s liquidity and capital needs to meet existing debt obligations in the Asset Generation and Management operating segment and the Company's other initiatives to pursue additional strategic investments.
Sources of Liquidity
As of September 30, 2023, the Company's sources of liquidity included:
Cash and cash equivalents$187,690 
Less: Cash and cash equivalents held at Nelnet Bank (1)(8,187)
Net cash and cash equivalents179,503 
Available-for-sale (AFS) debt securities (investments) - at fair value1,059,297 
Less: AFS debt securities held at Nelnet Bank - at fair value (1)(435,015)
AFS debt securities serving as collateral on participation agreement - at fair value (2)(57)
AFS debt securities serving as collateral on repurchase agreement - at fair value (3)(260,108)
AFS restricted debt securities - at fair value(15,918)
Unencumbered AFS debt securities (investments) - at fair value348,199 
Unencumbered private, consumer, and other loans (Non-Nelnet Bank) - at par231,317 
Repurchased Nelnet issued asset-backed debt securities - at par (not included on consolidated financial statements) (4)257,278 
Less: Repurchased Nelnet issued asset-backed debt securities serving as collateral on repurchase agreement - at par(118,925)
Unencumbered repurchased Nelnet issued asset-backed debt securities - at par138,353 
Unused capacity on unsecured line of credit (5)495,000 
Sources of liquidity as of September 30, 2023
$1,392,372 
(1) Cash and investments held at Nelnet Bank are generally not available for Company activities outside of Nelnet Bank.
(2) See the caption "Other Debt Facilities" below.
(3) See the caption "Repurchase Agreements" below.
(4) The Company has repurchased certain of its own asset-backed securities (bonds and notes payable) in the secondary market. For accounting purposes, these notes are eliminated in consolidation and are not included in the Company's consolidated financial statements. However, these securities remain legally outstanding at the trust level and the Company could sell these notes to third parties or redeem the notes at par as cash is generated by the trust estate. Upon a sale of these notes to third parties, the Company would obtain cash proceeds equal to the market value of the notes on the date of such sale. Certain of these securities serve as collateral on amounts outstanding under the Company's repurchase agreements as reflected in the table above.
(5)    The Company has a $495.0 million unsecured line of credit that matures on September 22, 2026. As of September 30, 2023, there was no amount outstanding on the unsecured line of credit and $495.0 million was available for future use.
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The Company intends to use its liquidity position to capitalize on market opportunities, including FFELP, private education, consumer, and other loan acquisitions (or investment interests therein); strategic acquisitions and investments; and capital management initiatives, including stock repurchases, debt repurchases, and dividend distributions. The timing and size of these opportunities will vary and will have a direct impact on the Company's cash and investment balances.
Cash Flows
The Company has historically generated positive cash flow from operations. During the nine months ended September 30, 2023 and 2022, the Company generated $353.2 million and $656.9 million, respectively, in cash from operating activities. The decrease in 2023 compared with 2022 was due to:
A decrease in net income;
Payments to the Company's clearinghouse for margin payments on derivatives for the nine months ended September 30, 2023 compared with proceeds received in 2022;
Adjustments to net income for the impact of the non-cash change in deferred income taxes and gain on sale of loans;
A decrease in net proceeds from the sale of equity securities in 2023 compared with 2022; and
The impact of changes to accrued interest payable during the nine months ended September 30, 2023 compared with the same period in 2022.
These factors were partially offset by:
An increase in proceeds from termination of derivative instruments in 2023 compared with 2022;
Adjustments to net income for derivative market value adjustments, the impact of provision for loan losses, and loss on investments;
An increase of non-cash depreciation and amortization during the nine months ended September 30, 2023 compared with the same period in 2022; and
The impact of changes to accrued interest and accounts receivable and other assets and liabilities during the nine months ended September 30, 2023 compared with the same period in 2022.
The primary items included in the statement of cash flows for investing activities are the purchase, origination, repayment, and sale of loans and the purchase and sale of available-for-sale securities. The primary items included in financing activities are the proceeds from the issuance of and payments on bonds and notes payable and Nelnet Bank deposits used to fund loans and investment activity. Cash provided by investing activities and used in financing activities for the nine months ended September 30, 2023 was $1.3 billion and $2.2 billion, respectively. Cash provided by investing activities and used in financing activities for the nine months ended September 30, 2022 was $1.7 billion and $2.5 billion, respectively. Investing and financing activities are further addressed in the discussion that follows.
Liquidity Needs and Sources of Liquidity Available to Satisfy Debt Obligations Secured by Loan Assets and Related Collateral
The following table shows AGM's debt obligations outstanding that are secured by loan assets and related collateral.
 As of September 30, 2023
Carrying amount
Final maturity
Bonds and notes issued in asset-backed securitizations$10,647,788 8/26/30 - 9/25/69
FFELP, private education, and consumer loan warehouse facilities1,554,298 12/31/23 - 11/14/25
 $12,202,086  
Bonds and Notes Issued in Asset-backed Securitizations
The majority of AGM’s portfolio of student loans is funded in asset-backed securitizations that are structured to substantially match the maturity of the funded assets, thereby minimizing liquidity risk. Cash generated from student loans funded in asset-backed securitizations provide the sources of liquidity to satisfy all obligations related to the outstanding bonds and notes issued in such securitizations. In addition, due to (i) the difference between the yield AGM receives on the loans and cost of financing within these transactions, and (ii) the servicing and administration fees AGM earns from these transactions, AGM has created a portfolio that will generate earnings and significant cash flow over the life of these transactions.
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As of September 30, 2023, based on cash flow models developed to reflect management’s current estimate of, among other factors, prepayments, defaults, deferment, forbearance, and interest rates, AGM currently expects future undiscounted cash flows from its portfolio to be approximately $1.40 billion as detailed below.
The forecasted cash flow presented below includes all loans, the majority of which are federally insured student loans, funded in asset-backed securitizations as of September 30, 2023. As of September 30, 2023, AGM had $10.9 billion of loans included in asset-backed securitizations, which represented 85.3% of its total loan portfolio. The forecasted cash flow does not include cash flows that the Company expects to receive related to loans funded in its warehouse facilities, unencumbered private education, consumer, and other loans funded with operating cash, loans acquired subsequent to September 30, 2023, loans owned by Nelnet Bank, and cash flows relating to the Company's ownership of beneficial interest in loan securitizations (such beneficial interest investments are classified as "investments and notes receivable" on the Company's consolidated balance sheets).
Asset-backed Securitization Cash Flow Forecast
$1.40 billion
(dollars in millions)
abscfforecast2023q3.jpg
The forecasted future undiscounted cash flows of approximately $1.40 billion include approximately $0.84 billion (as of September 30, 2023) of overcollateralization included in the asset-backed securitizations. These excess net asset positions are included in the consolidated balance sheets and included in the balances of "loans and accrued interest receivable, net" and "restricted cash." The difference between the total estimated future undiscounted cash flows and the overcollateralization of approximately $0.56 billion, or approximately $0.43 billion after income taxes based on the estimated effective tax rate, represents estimated future net interest income (earnings) from the portfolio and is expected to be accretive to the Company's balance of consolidated shareholders' equity from the current September 30, 2023 balance.
The Company uses various assumptions, including prepayments and future interest rates, when preparing its cash flow forecast. These assumptions are further discussed below.
Prepayments: The primary variable in establishing a life of loan estimate is the level and timing of prepayments. Prepayment rates equal the amount of loans that prepay annually as a percentage of the beginning of period balance, net of scheduled principal payments. A number of factors can affect estimated prepayment rates, including the level of consolidation activity,
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borrower default rates, and utilization of debt management options such as income-based repayment, deferments, and forbearance. Should any of these factors change, management may revise its assumptions, which in turn would impact the projected future cash flow. The Company’s cash flow forecast above assumes prepayment rates of 5% for consolidation loans and 6% for all other loan types.
Since late 2021, the Company has experienced accelerated run-off of its FFELP portfolio due to FFELP borrowers consolidating their loans into Federal Direct Loan Program loans as a result of the continued extension of the CARES Act payment pause on Department held loans and the initiatives offered by the Department for FFELP borrowers to consolidate their loans to qualify for loan forgiveness under the Public Service Loan Forgiveness and other programs. After multiple extensions of the student loans payment pause under the CARES Act, the payment and interest accrual suspension ended August 31, 2023, and Federal Direct Loan Program borrowers returned to repayment on September 1, 2023. If the federal government and the Department initiate additional loan forgiveness or cancellation, other repayment options or plans, or consolidation loan programs, such initiatives could significantly increase prepayments. See note 13 of the notes to the consolidated financial statements included in Part I, Item 1 of this report for additional details regarding the federal government's actions with respect to student loan forgiveness and cancellations.
In addition, on July 10, 2023, the Department issued final regulations on income-driven repayment plans for Federal Direct loans. Eligible FFELP borrowers can access the new changes by consolidating their loans into the Federal Direct Loan Program. The new regulations are effective July 1, 2024; however, the Department has elected early implementation for some features starting July 30, 2023. The regulations provide a lower monthly loan payment on a Direct loan by decreasing discretionary income, decreasing the percentage of discretionary income that must be paid toward a Direct loan, and providing the option for married borrowers to exclude their spouse’s income from being factored by filing a separate tax return. Other changes provide for the elimination of accrued interest that is not covered by the monthly payment amount, provide credit towards loan forgiveness that counts certain periods of deferment and forbearance, a shorter loan forgiveness period for borrowers with an original principal balance less than or equal to $12,000, and credit toward loan forgiveness for eligible payments on a Direct or FFELP loan that is repaid by a Direct Consolidation loan. This new income-driven repayment plan may increase consolidation activity in the future as FFELP borrowers consolidate their loans into the Federal Direct Loan Program in order to be eligible for the new income-driven repayment plan.
See Part I, Item 1A, "Risk Factors - Loan Portfolio - Prepayments risk" in the Company's 2022 Annual Report for additional information related to risks associated with loan prepayments.
The following table summarizes the estimated impact to the above forecasted cash flows if prepayments were greater than the prepayment rate assumptions used to calculate the forecasted cash flows.
Increase in prepayment rate
Reduction in forecasted cash flow from table above
Forecasted cash flow using increased prepayment rate
2x
$0.10 billion
$1.30 billion
4x
$0.28 billion
$1.12 billion
10x
$0.51 billion
$0.89 billion
If the entire AGM student loan portfolio prepaid, the Company would receive the full amount of overcollateralization included in the asset-backed securitizations of approximately $0.84 billion (as of September 30, 2023); however, the Company would not receive the $0.56 billion ($0.43 billion after tax) of estimated future earnings from the portfolio.
Interest rates: On June 30, 2023, LIBOR was discontinued as a benchmark rate. Subsequent to the discontinuation of LIBOR on June 30, 2023, the Company funds a portion of its student loans with floating rate securities that are indexed to 90-day SOFR. Meanwhile, the interest earned on the Company’s student loan assets is indexed primarily to the bond equivalent of the 30-day average SOFR in effect for each day in a calendar quarter. The different interest rate characteristics of the Company’s loan assets and liabilities funding these assets result in basis risk. The Company’s cash flow forecast assumes, for the life of the portfolio, a relationship between the various SOFR indices that is implied by the current forward SOFR curves. If the forecast is computed assuming a spread of an additional 12 basis points between Term SOFR and 30-day average SOFR for the life of the portfolio, the cash flow forecast would be reduced by approximately $10 million to $30 million. The Company attempts to mitigate the impact of this basis risk by entering into certain derivative instruments.
The Company uses the current forward interest rate yield curve to forecast cash flows. A change in the forward interest rate curve would impact the future cash flows generated from the portfolio. See Item 3, "Quantitative and Qualitative Disclosures About Market Risk - Interest Rate Risk - AGM Operating Segment" for additional information about various interest rate risks which may impact future cash flows from AGM's loan assets.
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Warehouse Facilities
Warehousing allows the Company to buy and manage FFELP, private education, and consumer loans prior to transferring them into more permanent financing arrangements. For a summary of the Company's warehouse facilities see note 3 of the notes to consolidated financial statements included under Part I, Item 1 of this report.
Upon termination or expiration of the warehouse facilities, the Company would expect to access the securitization market, obtain replacement warehouse facilities, use operating cash, consider the sale of assets, or transfer collateral to satisfy any remaining obligations.
Other Uses of Liquidity
The Company no longer originates FFELP loans, but continues to acquire FFELP loan portfolios from third parties and believes additional loan purchase opportunities exist, including opportunities to purchase private education, consumer, and other loans (or investment interests therein).
The Company plans to fund additional loan acquisitions and related investments using current cash; proceeds from the sale of certain investments; its unsecured line of credit, its Union Bank student loan participation agreement, its Union Bank student loan asset-backed securities participation agreement, and third-party repurchase agreements (each as described below), and/or establishing similar secured and unsecured borrowing facilities; using its existing warehouse facilities (as described above); increasing the capacity under existing and/or establishing new warehouse facilities; and continuing to access the asset-backed securities market.
Repurchase Agreements
In December 2020, Wells Fargo announced the sale of its approximately $10.0 billion portfolio of private education loans representing approximately 445,000 borrowers. The Company entered into a joint venture with other investors to acquire the loans, and under the joint venture, the Company had an approximately 8% interest in the loans and has a corresponding 8% interest in residual interests in the 2021 securitizations of the loans discussed below. The joint venture established a limited partnership that purchased the private education loans and funded such loans with a temporary warehouse facility.
During 2021, the Company sponsored four asset-backed securitization transactions to permanently finance a total of $8.7 billion of private education loans sold by Wells Fargo (which represented the total remaining loans originally purchased from Wells Fargo, factoring in borrower payments from the date of purchase). As sponsor, the Company is required to provide a certain level of risk retention, and has purchased bonds issued in such securitizations to satisfy this requirement. The bonds purchased to satisfy the risk retention requirement are reflected on the Company's consolidated balance sheets as "investments and notes receivable" and as of September 30, 2023, the fair value of these bonds was $260.1 million. The Company must retain these investment securities until the latest of (i) two years from the closing date of the securitization, (ii) the date the aggregate outstanding principal balance of the loans in the securitization is 33% or less of the initial loan balance, and (iii) the date the aggregate outstanding principal balance of the bonds is 33% or less of the aggregate initial outstanding principal balance of the bonds, at which time the Company can sell its investment securities (bonds) to a third party. The Company entered into repurchase agreements with third parties, of which a portion of the proceeds from such agreements were used to purchase the asset-backed investments, and such investments serve as collateral on the repurchase obligations.
In addition, as discussed above, the Company has repurchased certain of its own asset-backed securities in the secondary market that serve as collateral on amounts outstanding under the Company's repurchase agreements. During the third quarter of 2023, the Company paid down the outstanding balance of one of these facilities.
As of September 30, 2023, $336.5 million was outstanding on the Company's remaining repurchase agreement, of which $246.1 million was borrowed to fund private education loan securitization bonds subject to the Company’s risk retention requirement and $90.4 million was borrowed to fund repurchased FFELP loan asset-backed securities. As of November 7, 2023, the maturity dates on this facility vary from November 20, 2023 through November 27, 2024, and the facility is subject to early termination upon 180 days' prior written notice provided by the Company or the counterparty prior to the maturity dates. The Company is subject to cash margin deficit payment requirements in the event the fair value of the securities subject to the repurchase agreement becomes less than the original purchase price of such securities.
Upon termination or expiration of the remaining repurchase agreement, the Company would use cash and/or cash proceeds from its unsecured line of credit, consider the sale of assets (subject to any restrictions described above), or transfer collateral to satisfy any outstanding obligations subject to the repurchase agreements.
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Union Bank Participation Agreement
The Company maintains an agreement with Union Bank, a related party, as trustee for various grantor trusts, under which Union Bank has agreed to purchase from the Company participation interests in student loans. As of September 30, 2023, $257.0 million of loans were subject to outstanding participation interests held by Union Bank, as trustee, under this agreement. The agreement automatically renews annually and is terminable by either party upon five business days' notice. This agreement provides beneficiaries of Union Bank’s grantor trusts with access to investments in interests in student loans, while providing liquidity to the Company. The Company can participate loans to Union Bank to the extent of availability under the grantor trusts, up to $900.0 million or an amount in excess of $900.0 million if mutually agreed to by both parties. Loans participated under this agreement have been accounted for by the Company as loan sales. Accordingly, the participation interests sold are not included on the Company’s consolidated balance sheets.
Asset-backed Securities Transactions
The Company, through its subsidiaries, has historically funded student loans by completing asset-backed securitizations. Depending on market conditions, the Company anticipates continuing to access the asset-backed securitization market. Such asset-backed securitization transactions would be used to refinance student loans included in its warehouse facilities, loans purchased from third parties, and/or student loans in its existing asset-backed securitizations.
There were no asset-backed securitization transactions completed during the nine months ended September 30, 2023.
Cash Flow Forecast - Beneficial Interest in Loan Securitizations
The Company has partial ownership in federally insured, private education, consumer, and other loan third-party securitizations that are classified as "beneficial interest in loan securitizations" and included in "investments and notes receivable" on the Company's consolidated balance sheets. These residual interests were acquired by the Company or have been received by the Company as consideration as the result of selling portfolios of loans to unrelated third parties who securitized such loans. As of the latest remittance reports filed by the various trusts prior to or as of September 30, 2023, the Company's ownership correlates to approximately $1.55 billion of loans included in these securitizations
As of September 30, 2023, the investment balance on the Company's consolidated balance sheet of its beneficial interest in loan securitizations was $191.2 million. For a summary of this investment balance, see note 5 of the notes to consolidated financial statements included under Part I, Item 1 of this report.
The Company's partial ownership percentage in each loan securitization grants the Company the right to receive the corresponding percentage of cash flows generated by the securitization. As of September 30, 2023, based on cash flow models developed to reflect management’s current estimate of, among other factors, prepayments, defaults, deferment, forbearance, and interest rates, the Company currently expects future undiscounted cash flows from its partial ownership in these securitizations to be approximately $323.3 million. The vast majority of these cash flows are expected to be received over the next 8 years.
The difference between the total estimated future undiscounted cash flows from these residual interests and the investment carrying value of $191.2 million of $132.1 million, or $100.4 million after income taxes based on the estimated effective tax rate, represents estimated future investment interest income (earnings) from these investments and is expected to be accretive to the Company's balance of consolidated shareholders' equity from the current September 30, 2023 balance.
The undiscounted future cash flows from the private education, consumer, and other loan securitizations are highly subject to credit risk (defaults). If defaults are higher than management's current estimate, the forecasted cash flows and estimated future investment interest income (earnings) from these securitizations would be adversely impacted.
Liquidity Impact Related to Nelnet Bank
Nelnet Bank launched operations in November 2020. Nelnet Bank was funded by the Company with an initial capital contribution of $100.0 million and the Company contributed an additional $30.0 million and $5.0 million to Nelnet Bank during 2022 and the third quarter of 2023, respectively. In addition, the Company made a pledged deposit of $40.0 million with Nelnet Bank, as required under an agreement with the FDIC discussed below.
Prior to Nelnet Bank’s launch of operations, Nelnet Bank, Nelnet, Inc. (the parent), and Michael S. Dunlap (Nelnet, Inc.’s controlling shareholder) entered into a Capital and Liquidity Maintenance Agreement and a Parent Company Agreement with the FDIC in connection with Nelnet, Inc.’s role as a source of financial strength for Nelnet Bank. As part of the Capital and Liquidity Maintenance Agreement, Nelnet, Inc. is obligated to (i) contribute capital to Nelnet Bank for it to maintain capital levels that meet FDIC requirements for a “well capitalized” bank, including a leverage ratio of capital to total assets of at least 12%; (ii) provide and maintain an irrevocable asset liquidity takeout commitment for the benefit of Nelnet Bank in an amount
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equal to the greater of either 10% of Nelnet Bank’s total assets or such additional amount as agreed to by Nelnet Bank and Nelnet, Inc.; (iii) provide additional liquidity to Nelnet Bank in such amount and duration as may be necessary for Nelnet Bank to meet its ongoing liquidity obligations; and (iv) establish and maintain a pledged deposit of $40.0 million with Nelnet Bank.
Under the regulatory framework for prompt corrective action, Nelnet Bank is subject to various regulatory capital requirements administered by the FDIC and the UDFI and must meet specific capital standards. Failure to meet minimum capital requirements can initiate certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material adverse effect on Nelnet Bank’s business, results of operations, or financial condition. On January 1, 2020, the Community Bank Leverage Ratio (CBLR) framework, as issued jointly by the Office of the Comptroller of the Currency, the Federal Reserve Board, and the FDIC, became effective. Any banking organization with total consolidated assets of less than $10 billion, limited amounts of certain types of assets and off-balance sheet exposures, and a community bank leverage ratio greater than 9% may opt into the CBLR framework quarterly. The CBLR framework allows banks to satisfy capital standards and be considered "well capitalized" under the prompt corrective action framework if their leverage ratio is greater than 9%, unless the banking organization's federal banking agency determines that the banking organization's risk profile warrants a more stringent leverage ratio. The FDIC has ordered Nelnet Bank to maintain at least a 12% leverage ratio. Nelnet Bank has opted into the CBLR framework for the quarter ended September 30, 2023 with a leverage ratio of 12.7%. Nelnet Bank intends to maintain at all times regulatory capital levels that meet both the minimum level necessary to be considered “well capitalized” under the FDIC’s prompt corrective action framework and the minimum level required by the FDIC.
Nelnet Bank has a portfolio of asset-backed securities investments that were accounted for and classified as available-for-sale. Accordingly, these securities were carried at fair value, with the changes in fair value, net of taxes, carried as a separate component of equity. To reduce Nelnet Bank's market exposure related to decreases in fair value on these investments, on March 31, 2023, securities at Nelnet Bank with a fair value of $149.2 million were transferred from available-for-sale to held to maturity. The securities were reclassified at fair value at the time of the transfer, and such transfer represented a non-cash transaction. Accumulated other comprehensive income as of the date of the transfer (March 31, 2023) included pre-tax unrealized losses of $3.7 million. These unrealized losses will be amortized, consistent with the amortization of any discounts on such securities, over the remaining lives of the respective securities as an adjustment of yield.
Based on Nelnet Bank's business plan for growth and current financial condition, the Company believes it will make additional capital contributions to the bank in future periods.
Liquidity Impact Related to Nelnet Renewable Energy
The Company’s Nelnet Renewable Energy business makes solar tax equity investments. Through September 30, 2023, the Company has invested a total of $332.0 million (which includes $126.5 million syndicated to third-party investors) in tax equity investments in renewable energy solar partnerships. These investments provide a federal income tax credit under the Internal Revenue Code, equaling 30% of the eligible project costs, with the tax credit available when the project is placed-in-service. The Company is allowed to reduce its tax estimates paid to the U.S. Treasury based on the credits earned. Based on the timing of when the Company funds a project and decreases its tax estimate to the U.S. Treasury due to earning of the tax credit, the amount of capital committed to solar tax equity investments at any point in time is not significant and has a minimal impact on the Company’s liquidity. As of September 30, 2023, the Company is committed to fund an additional $265.9 million on tax equity investments, of which $128.7 million is expected to be provided by syndication partners.
In addition to solar tax equity investments, the Company has a strategy to own solar energy project assets. These assets provide long-term, predictable, and recurring cash flows. Accordingly, the Company has begun to execute a multi-faceted approach to originate, acquire, finance, own, and manage these assets. The Company plans to fund a large portion of its current growth plans in owning solar energy projects using third-party debt and third-party tax equity. The collateral on any third-party debt would be limited to the assets of the specific solar projects. Any capital requirements for the origination or purchase of solar projects not funded by third-party debt and third-party tax equity would be provided by the Company using operating cash, borrowings on its unsecured line of credit, and/or the sale of investments.
Liquidity Impact Related to ALLO
Upon the deconsolidation of ALLO on December 21, 2020, the Company recorded its 45% voting membership interests in ALLO at fair value, and accounts for such investment under the HLBV method of accounting. In addition, the Company recorded its remaining non-voting preferred membership units of ALLO at fair value, and accounts for such investment as a separate equity investment. As of September 30, 2023, the outstanding preferred membership interests of ALLO held by the Company was $145.9 million that earns a preferred annual return of 6.25%. Accrued and unpaid preferred returns are converted to additional preferred membership interests each December 31. As of September 30, 2023 the accrued and unpaid preferred return was $6.8 million. If the non-voting preferred membership interests are not redeemed on or before April 2024, the
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preferred annual return is increased from 6.25% to 10.00%. In June 2023, ALLO, the Company, and SDC (a third-party global digital infrastructure investor and member of ALLO) agreed to amend the terms of the ALLO non-voting preferred membership units owned by Nelnet. Such amended terms provide that commencing January 1, 2025, the preferred annual return will increase to 13.5%, commencing July 1, 2025, the return will increase to 15.0%, commencing January 1, 2026, the preferred return will increase to 17.5%, and beginning on January 1, 2027 and on each January 1 of each calendar year thereafter, the annual return will increase by an additional 2.5%. In addition, any preferred return accruing on or after January 1, 2025 is expected to be paid on a quarterly basis in cash rather than through an increase to the outstanding preferred membership interests.
As part of the ALLO recapitalization transaction in December 2020, the Company and SDC entered into an agreement, in which the Company has a contingent payment obligation to pay SDC a contingent payment amount of $25.0 million to $35.0 million in the event the Company disposes of its voting membership interests of ALLO that it holds and realizes from such disposition certain targeted return levels. As of September 30, 2023, the estimated fair value of the contingent payment is $9.6 million.
In June 2023, ALLO closed on an asset-backed securities transaction with an aggregate size of $576.0 million. The proceeds from this transaction were used to refinance the majority of ALLO's prior debt and fund a portion of its current growth plans. If ALLO needs additional capital to support its growth in existing or new markets, the Company has the option to contribute additional capital to maintain its voting equity interest. Although ALLO has obtained debt financing to fund a large portion of its growth plans, the Company contributed $8.4 million of additional equity to ALLO in the first quarter of 2023. As a result of this equity contribution, the Company’s voting membership interests percentage did not materially change. Based on ALLO's business plan for growth and current financial condition, the Company believes it will make additional capital contributions to ALLO in future periods.
Liquidity Impact Related to Hedging Activities
The Company utilizes derivative instruments to manage interest rate sensitivity. By using derivative instruments, the Company is exposed to market risk which could impact its liquidity.
All Non-Nelnet Bank over-the-counter derivative contracts executed by the Company are cleared post-execution at a regulated clearinghouse. Clearing is a process by which a third party, the clearinghouse, steps in between the original counterparties and guarantees the performance of both, by requiring that each post liquid collateral on an initial (initial margin) and mark-to-market (variation margin) basis to cover the clearinghouse’s potential future exposure in the event of default.
To minimize the Company's exposure to market volatility, on March 15, 2023, the Company terminated its derivative portfolio hedging loans earning fixed rate floor income ($2.8 billion in notional amount of derivatives). Through March 15, 2023, the Company had received cash or had a receivable from the clearinghouse related to variation margin equal to the fair value as of March 15, 2023 of the derivatives used to hedge loans earning fixed rate floor income of $183.2 million, which included $19.1 million related to current period settlements.
Based on the derivative portfolio outstanding as of September 30, 2023, the Company does not anticipate any movement in interest rates having a material impact on its capital or liquidity profile, nor does the Company expect that any movement in interest rates would have a material impact on its ability to make variation margin payments to its third-party clearinghouse.
Other Debt Facilities
As discussed above, the Company has a $495.0 million unsecured line of credit with a maturity date of September 22, 2026. As of September 30, 2023, the unsecured line of credit had no amount outstanding and $495.0 million was available for future use. Upon the maturity date of this facility, there can be no assurance that the Company will be able to maintain this line of credit, increase or maintain the amount outstanding under the line, or find alternative funding if necessary.
During 2020, the Company entered into an agreement with Union Bank, as trustee for various grantor trusts, under which Union Bank has agreed to purchase from the Company participation interests in federally insured student loan asset-backed securities. As of September 30, 2023, $0.1 million (par value) of student loan asset-backed securities were subject to outstanding participation interests held by Union Bank, as trustee, under this agreement. This participation agreement has been accounted for by the Company as a secured borrowing. Upon termination or expiration of this agreement, the Company would expect to use operating cash, consider the sale of assets, or transfer collateral to satisfy any remaining obligations.
Stock Repurchases
The Board of Directors has authorized a stock repurchase program to repurchase up to a total of five million shares of the Company's Class A common stock during the three-year period ending May 8, 2025. No shares were repurchased under this
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program during the first three quarters 2023. As of September 30, 2023, 4,467,021 shares remained authorized for repurchase under the Company's stock repurchase program. Shares may be repurchased from time to time on the open market, in private transactions (including with related parties), or otherwise, depending on various factors, including share prices and other potential uses of liquidity.
During the first three quarters of 2023, the Company repurchased 47,195 shares owned and tendered by employees to satisfy tax withholding obligations upon the vesting of restricted shares. These repurchased shares are excluded from the Company's repurchase program. See "Stock Repurchases" under Part II, Item 2 of this report.
Dividends
On September 15, 2023, the Company paid a third quarter 2023 cash dividend on the Company's Class A and Class B common stock of $0.26 per share. In addition, the Company's Board of Directors has declared a fourth quarter 2023 cash dividend on the Company's outstanding shares of Class A and Class B common stock of $0.28 per share. The fourth quarter cash dividend will be paid on December 15, 2023 to shareholders of record at the close of business on December 1, 2023.
The Company plans to continue making regular quarterly dividend payments, subject to future earnings, capital requirements, financial condition, and other factors.
CRITICAL ACCOUNTING POLICIES AND ESTIMATES
This Management’s Discussion and Analysis of Financial Condition and Results of Operations discusses the Company’s consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the reported amounts of income and expenses during the reporting periods. The Company bases its estimates and judgments on historical experience and on various other factors that the Company believes are reasonable under the circumstances. Actual results may differ from these estimates under varying assumptions or conditions. Note 3 of the notes to consolidated financial statements included in the Company’s 2022 Annual Report includes a summary of the significant accounting policies and methods used in the preparation of the consolidated financial statements.
On an on-going basis, management evaluates its estimates and judgments, particularly as they relate to accounting policies that management believes are most “critical” - that is, they are most important to the portrayal of the Company’s financial condition and results of operations and they require management’s most difficult, subjective, or complex judgments, often as a result of the need to make estimates about the effect of matters that are inherently uncertain. Management has identified the allowance for loan losses as a critical accounting policy and estimate, as discussed further under Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations – Critical Accounting Policies and Estimates – Allowance for Loan Losses” in the Company’s 2022 Annual Report. For additional information regarding changes in the Company’s allowance for loan losses for the three and nine months ended September 30, 2023 and 2022, see the caption “Activity in the Allowance for Loan Losses” in note 2 of the notes to consolidated financial statements included under Part I, Item 1 of this report. There have been no material changes to the Company’s critical accounting policy and estimate since December 31, 2022.
RECENT ACCOUNTING PRONOUNCEMENTS
Investments - Proportional Amortization Method
In March 2023, the FASB issued accounting guidance which permits reporting entities to elect to account for their tax equity investments, regardless of the tax credit program from which the income tax credits are received, using the proportional amortization method if certain conditions are met. A reporting entity may make an accounting policy election to apply the proportional amortization method on a tax-credit-program-by-tax-credit-program basis rather than at the reporting entity level or for individual investments. This guidance will be effective for the Company beginning January 1, 2024 with early adoption permitted. Management believes this pronouncement will not have a material impact on the Company's consolidated financial statements upon adoption.
ITEM 3.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
(All dollars are in thousands, except share amounts, unless otherwise noted)
LIBOR Transition
On June 30, 2023, the LIBOR administrator ceased publication (on a representative basis) of all USD LIBOR rates. When possible, the Company relied on fallback provisions or negotiated with counterparties to transition financial contracts from LIBOR to SOFR. Due to certain noteholder consent requirements, it was not practicable to modify certain of the Company's
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asset-backed securities transactions. The SAP formula for the Company's FFELP loans, the majority of which were indexed to one-month LIBOR, were not able to be modified without legislative action. On March 15, 2022, the Adjustable Interest Rate (LIBOR) Act (the LIBOR Act) was signed into law. The LIBOR Act provides that for contracts that contain no fallback provision or contain fallback provisions that do not identify a specific USD LIBOR benchmark replacement (including the SAP formula for FFELP loans), a benchmark replacement based on SOFR will automatically replace the USD LIBOR benchmark in the contract after June 30, 2023. Following the enactment and implementation of the LIBOR Act, all of the Company's financial instruments which were indexed to USD LIBOR transitioned to SOFR after June 30, 2023. Specifically, after June 30, 2023, the SAP formula for FFELP loans transitioned to 30-day Average SOFR and the Company's LIBOR-indexed FFELP asset-backed securities also transitioned to a short-term SOFR index. The Company does not expect the transition from LIBOR to SOFR to significantly impact its asset-backed securitization cash flow forecast as discussed under Part I, Item 2, "Management's Discussion and Analysis of Financial Condition and Results of Operations - Liquidity and Capital Resources - Liquidity Needs and Sources of Liquidity Available to Satisfy Debt Obligations Secured by Loan Assets and Related Collateral - Bonds and Notes Issued in Asset-backed Securitizations." The Company's LIBOR-indexed derivatives transitioned to the fallback rate (SOFR) as defined in the individual agreements and/or published industry guidelines, as applicable.
The market transition away from the previous LIBOR framework could result in significant changes to the interest rate characteristics of the Company's prior LIBOR-indexed assets and funding for those assets. The Company is still uncertain as to the long-term relationship between overnight SOFR and Term SOFR as they are new indices, and the Company's assumptions with respect to this relationship may evolve over time. To the extent that the spread between these indices were to widen, it could adversely impact future interest income earned on the Company's FFELP student loan portfolio. For a discussion of the risks related to the LIBOR transition, see Item 1A, "Risk Factors - Loan Portfolio - Interest rate risk - replacement of LIBOR as a benchmark rate" in the Company's 2022 Annual Report for additional information.
Interest Rate Risk - AGM Operating Segment
AGM’s primary market risk exposure arises from fluctuations in its borrowing and lending rates, the spread between which could impact AGM due to shifts in market interest rates.
The following table sets forth AGM’s loan assets and debt instruments by rate characteristics:
 As of September 30, 2023As of December 31, 2022
 DollarsPercentDollarsPercent
Fixed-rate loan assets$601,169 4.7 %$1,339,900 9.5 %
Variable-rate loan assets12,134,452 95.3 12,829,871 90.5 
Total$12,735,621 100.0 %$14,169,771 100.0 %
Fixed-rate debt instruments$514,023 4.2 %$617,083 4.5 %
Variable-rate debt instruments11,688,063 95.8 13,199,327 95.5 
Total$12,202,086 100.0 %$13,816,410 100.0 %
FFELP loans originated prior to April 1, 2006 generally earn interest at the higher of the borrower rate, which is fixed over a period of time, or a floating rate based on the special allowance payment (SAP) formula set by the Department. The SAP rate is based on an applicable index plus a fixed spread that depends on loan type, origination date, and repayment status. The Company generally finances its FFELP student loan portfolio with variable rate debt. In low and/or declining interest rate environments, when the fixed borrower rate is higher than the SAP rate, the Company’s FFELP student loans earn at a fixed rate while the interest on the variable rate debt typically continues to reflect the low and/or declining interest rates. In these interest rate environments, the Company may earn additional spread income that it refers to as floor income.
Depending on the type of loan and when it was originated, the borrower rate is either fixed to term or is reset to an annual rate each July 1. As a result, for loans where the borrower rate is fixed to term, the Company may earn floor income for an extended period of time, which the Company refers to as fixed rate floor income, and for those loans where the borrower rate is reset annually on July 1, the Company may earn floor income to the next reset date, which the Company refers to as variable rate floor income. All FFELP loans first originated on or after April 1, 2006 effectively earn at the SAP rate, since lenders are required to rebate fixed rate floor income and variable rate floor income for those loans to the Department.
No variable-rate floor income was earned by the Company in 2023 or 2022.
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A summary of fixed rate floor income earned by the AGM operating segment follows.
Three months ended September 30,Nine months ended September 30,
2023202220232022
Fixed rate floor income, gross$450 7,585 2,016 54,870 
Derivative settlements (a)235 11,356 22,760 11,843 
Fixed rate floor income, net$685 18,941 24,776 66,713 
(a)    Derivative settlements consist of settlements received related to the Company's derivatives used to hedge student loans earning fixed rate floor income.
Gross fixed rate floor income decreased for the three and nine months ended September 30, 2023 compared with the same periods in 2022 due to higher interest rates in 2023 compared with 2022.
The Company had a significant portfolio of derivative instruments in which the Company paid a fixed rate and received a floating rate to economically hedge loans earning fixed rate floor income. On March 15, 2023, to minimize the Company's exposure to market volatility, the Company terminated its entire derivative portfolio hedging loans earning fixed rate floor income ($2.8 billion in notional amount of derivatives). Through March 15, 2023, the Company had received cash or had a receivable from its clearinghouse related to variation margin equal to the fair value of the $2.8 billion notional amount of fixed rate floor derivatives as of March 15, 2023 of $183.2 million, which included $19.1 million related to current period settlements.
The decrease in net derivative settlements received by the Company during the three months ended September 30, 2023, compared with the same period in 2022, was due to the termination of the fixed rate floor derivatives in March 2023. The increase in net derivative settlements received by the Company during the nine months ended September 30, 2023, compared with the same period in 2022, was due to an increase in settlements on the Company's derivatives outstanding during this period as a result of an increase in interest rates.
The following table shows AGM’s federally insured student loan assets that were earning fixed rate floor income as of September 30, 2023.
Fixed interest rate rangeBorrower/lender weighted average yieldEstimated variable conversion rate (a)Loan balance
8.0 - 8.99%8.24%5.60%$209,696 
> 9.0%
9.05%6.41%127,221 
$336,917 
(a) The estimated variable conversion rate is the estimated short-term interest rate at which loans would convert to a variable rate. As of September 30, 2023, the weighted average estimated variable conversion rate was 5.91% and the short-term interest rate was 541 basis points.
In June 2023, the Company entered into a derivative with a notional amount of $50.0 million and a maturity date in 2030 to hedge a portion of loans remaining that earn fixed rate floor income. Based on the terms of this derivative, the Company pays a weighted average fixed rate of 3.44% and receives payments based on SOFR that resets quarterly.

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AGM is also exposed to interest rate risk in the form of basis risk and repricing risk because the interest rate characteristics of AGM’s assets do not match the interest rate characteristics of the funding for those assets. The following table presents AGM’s FFELP student loan assets and related funding for those assets arranged by underlying indices as of September 30, 2023.
IndexFrequency of variable resetsAssetsFunding of student loan assets
30 day Average SOFR (a) (b)Daily$11,513,858 — 
3 month H15 financial commercial paperDaily396,323 — 
3 month Treasury billDaily388,803 — 
30 day Average SOFR / 1 month CME Term SOFR (a)Monthly— 6,932,106 
90 day Average SOFR / 3 month CME Term SOFR (a) (b)Quarterly— 3,096,170 
Asset-backed commercial paper (c)Varies— 1,466,178 
Fixed rate— 497,397 
Auction-rate (d)Varies— 89,910 
Other (e)1,197,776 1,414,999 
  $13,496,760 13,496,760 
(a)    Transitioned from LIBOR to SOFR after June 30, 2023. See "LIBOR Transition" above.
(b)    The Company has certain basis swaps outstanding in which the Company received three-month LIBOR set discretely in advance and paid one-month LIBOR plus or minus a spread as defined in the agreements (the "1:3 Basis Swaps"). Subsequent to the discontinuation of LIBOR on June 30, 2023, the Company now receives and pays the term adjusted SOFR plus the tenor spread adjustment relating to LIBOR. The Company entered into these derivative instruments to better match the interest rate characteristics on its student loan assets and the debt funding such assets. The following table summarizes the 1:3 Basis Swaps outstanding as of September 30, 2023.
MaturityNotional amount (i)
2024$1,750,000 
20261,150,000 
2027250,000 
$3,150,000 
(i)    The weighted average rate paid by the Company on the 1:3 Basis Swaps as of September 30, 2023 was the term adjusted SOFR plus the tenor spread adjustment relating to LIBOR plus 10.1 basis points.
(c)    The interest rate on the Company's FFELP warehouse facilities is indexed to asset-backed commercial paper rates.
(d)    As of September 30, 2023, the Company was sponsor for $89.9 million of outstanding asset-backed securities that were set and provide for interest rates to be periodically reset via a "dutch auction" (the “Auction Rate Securities”). Since the auction feature has essentially been inoperable for substantially all auction rate securities since 2008, the Auction Rate Securities generally pay interest to the holder at a maximum rate as defined by the indenture. While these rates will vary, they will generally be based on a spread to SOFR or Treasury Securities, or the Net Loan Rate as defined in the financing documents.
(e)    Assets include accrued interest receivable and restricted cash. Funding represents overcollateralization (equity) and other liabilities included in FFELP loan asset-backed securitizations and warehouse facility.

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Sensitivity Analysis
The following tables summarize the effect on the Company’s consolidated earnings, based upon a sensitivity analysis performed on AGM’s assets and liabilities assuming hypothetical increases and decreases in interest rates of 100 basis points and 300 basis points while funding spreads remain constant. In addition, a sensitivity analysis was performed assuming the funding index increases 10 basis points and 30 basis points while holding the asset index constant, if the funding index is different than the asset index. The sensitivity analysis was performed on AGM’s variable rate assets (including loans earning fixed rate floor income) and liabilities.
 Interest rates
Change from increase of
100 basis points
Change from increase of
300 basis points
Change from decrease of
100 basis points
Change from decrease of
300 basis points
 DollarsPercentDollarsPercentDollarsPercentDollarsPercent
 Three months ended September 30, 2023
Effect on earnings:   
Increase (decrease) in pre-tax net income before impact of derivative settlements$522 1.0 %$2,093 4.0 %$2,166 4.1 %$9,199 17.4 %
Impact of derivative settlements (a)126 0.2 378 0.7 (126)(0.2)(378)(0.7)
Increase (decrease) in net income before taxes$648 1.2 %$2,471 4.7 %$2,040 3.9 %$8,821 16.7 %
Increase (decrease) in basic and diluted earnings per share$0.01 $0.05 $0.04 $0.18 
 Three months ended September 30, 2022
Effect on earnings:   
Increase (decrease) in pre-tax net income before impact of derivative settlements$(2,396)(1.9)%$(3,702)(2.9)%
Impact of derivative settlements6,553 5.2 19,660 15.5 
Increase (decrease) in net income before taxes$4,157 3.3 %$15,958 12.6 %
Increase (decrease) in basic and diluted earnings per share$0.08 $0.32 
 Nine months ended September 30, 2023
Effect on earnings:   
Increase (decrease) in pre-tax net income before impact of derivative settlements$2,006 1.8 %$9,525 8.4 %$2,556 2.2 %$16,611 14.6 %
Impact of derivative settlements (a)159 0.1 477 0.4 (159)(0.1)(477)(0.4)
Increase (decrease) in net income before taxes$2,165 1.9 %$10,002 8.8 %$2,397 2.1 %$16,134 14.2 %
Increase (decrease) in basic and diluted earnings per share$0.04 $0.20 $0.05 $0.33 
 Nine months ended September 30, 2022
Effect on earnings:        
Increase (decrease) in pre-tax net income before impact of derivative settlements$(18,464)(3.9)%$(31,854)(6.7)%
Impact of derivative settlements25,008 5.3 75,025 15.8 
Increase (decrease) in net income before taxes$6,544 1.4 %$43,171 9.1 %
Increase (decrease) in basic and diluted earnings per share$0.13 $0.87 
(a)On March 15, 2023, the Company terminated its existing derivative portfolio hedging loans earning fixed rate floor income. The table above excludes the impact of these derivatives for the entire period.
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 Asset and funding index mismatches
Increase of
10 basis points
Increase of
30 basis points
Increase of
10 basis points
Increase of
30 basis points
 DollarsPercentDollarsPercentDollarsPercentDollarsPercent
 Three months ended September 30, 2023Three months ended September 30, 2022
Effect on earnings: 
Increase (decrease) in pre-tax net income before impact of derivative settlements$(1,167)(2.2)%$(3,501)(6.6)%$(1,148)(0.9)%$(3,445)(2.7)%
Impact of derivative settlements794 1.5 2,382 4.5 1,235 1.0 3,705 2.9 
Increase (decrease) in net income before taxes$(373)(0.7)%$(1,119)(2.1)%$87 0.1 %$260 0.2 %
Increase (decrease) in basic and diluted earnings per share$(0.01)$(0.02)$0.00 $0.01 
 Nine months ended September 30, 2023Nine months ended September 30, 2022
Effect on earnings: 
Increase (decrease) in pre-tax net income before impact of derivative settlements$(3,462)(3.0)%$(10,387)(9.1)%$(3,609)(0.8)%$(10,828)(2.3)%
Impact of derivative settlements2,356 2.1 7,068 6.2 3,912 0.8 11,733 2.5 
Increase (decrease) in net income before taxes$(1,106)(0.9)%$(3,319)(2.9)%$303 — %$905 0.2 %
Increase (decrease) in basic and diluted earnings per share$(0.02)$(0.07)$0.01 $0.02 
Interest Rate Risk - Nelnet Bank
To manage Nelnet Bank's risk from fluctuations in market interest rates, the Company actively monitors interest rates and other interest sensitive components to minimize the impact that changes in interest rates have on the fair value of assets, net income, and cash flow. To achieve this objective, the Company manages and mitigates Nelnet Bank’s exposure to fluctuations in market interest rates through several techniques, including managing the maturity, repricing, and mix of fixed and variable rate assets and liabilities and the use of derivative instruments.
The following table presents Nelnet Bank's loan assets, asset-backed security investments, and deposits by rate characteristics:
 As of September 30, 2023As of December 31, 2022
 DollarsPercentDollarsPercent
Fixed-rate loan assets$400,639 $341,776 
Fixed-rate investments135,552 123,809 
Total fixed-rate assets536,191 50.5 %465,585 52.2 %
Variable-rate loan assets68,174 78,019 
Variable-rate investments457,587 347,559 
Total variable rate assets525,761 49.5 425,578 47.8 
Total assets$1,061,952 100.0 %$891,163 100.0 %
Fixed-rate deposits$282,547 29.8 %$336,040 42.6 %
Variable-rate deposits (a)664,832 70.2 453,604 57.4 
Total deposits$947,379 100.0 %$789,644 100.0 %
(a)    Nelnet Bank uses derivative instruments to hedge exposure to variability in cash flows of variable rate deposits to minimize the exposure to volatility in cash flows from future changes in interest rates. The derivatives are not reflected in the above table. See note 4 of the notes to the consolidated financial statements included under Part I, Item 1 of this report for a summary of Nelnet Bank's derivatives outstanding as of September 30, 2023.
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Interest Rate and Market Risk - Investments
The following table presents the rates earned on the Company’s available-for-sale debt securities (investments) and debt facilities used to fund a portion of such investments. The table below excludes securities (investments) held by Nelnet Bank.
Average balanceInterest income/ expenseAverage yields/ ratesAverage balanceInterest income/ expenseAverage yields/ rates
Nine months ended September 30,
20232022
Investments:
Asset-backed securities available-for-sale (a) (b)$1,018,489 50,182 6.59 %$1,219,013 18,373 2.02 %
Debt funding asset-backed securities available-for-sale:
Participation agreement - variable rate (c)$154,295 6,206 5.38 %$336,109 5,088 2.02 %
Repurchase agreements - variable rate (d)421,266 18,653 5.92 452,813 5,247 1.55 
$575,561 24,859 5.77 $788,922 10,335 1.75 
(a)    The Company has repurchased certain of its own asset-backed securities (bonds and notes payable) in the secondary market. For accounting purposes, these notes are eliminated in consolidation and are not included in the Company's consolidated financial statements. However, these securities remain legally outstanding at the trust level and the Company could sell these notes to third parties or redeem the notes at par as cash is generated by the trust estate. Upon a sale of these notes to third parties, the Company would obtain cash proceeds equal to the market value of the notes on the date of such sale. The table above includes these repurchased bonds.
(b)    The majority of the Company’s asset-backed securities earn floating rates with expected returns of approximately SOFR + 100 to 350 basis points to maturity. As of September 30, 2023, $257.5 million (par value) of the Company’s asset-backed securities earn a weighted average fixed rate of 3.52%.
(c)    Interest incurred by the Company on amounts borrowed under the participation agreement is at a variable rate of SOFR + 62.5 basis points.
(d)    Interest incurred by the Company on amounts borrowed under the repurchase agreements is at a variable rate of SOFR + 75 to  140 basis points.
The Company’s portfolio of asset-backed investment securities has limited liquidity, and the Company could incur a significant loss if the investments were sold prior to maturity at an amount less than the original purchase price. As of September 30, 2023, the gross unrealized loss on the Company’s available-for-sale debt securities was $44.6 million, and the aggregate fair value of available-for-sale debt securities with unrealized losses was $717.1 million. The Company currently has the intent and ability to retain these investments, and none of the unrealized losses were due to credit losses. See note 5 of the notes to consolidated financial statements included under Part I, Item 1 of this report for additional information.
ITEM 4.  CONTROLS AND PROCEDURES
Disclosure Controls and Procedures
The Company’s management, with the participation of the Company's principal executive and principal financial officers, evaluated the effectiveness of the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934) as of September 30, 2023. Based on this evaluation, the Company’s principal executive and principal financial officers concluded that the Company's disclosure controls and procedures were effective as of September 30, 2023.
Changes in Internal Control over Financial Reporting
There were no changes in the Company’s internal control over financial reporting during the fiscal quarter ended September 30, 2023 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.
PART II. OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
There have been no material changes from the information referred to in the Legal Proceedings section of the Company's Annual Report on Form 10-K for the year ended December 31, 2022 under Part I, Item 3 of such Form 10-K.
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ITEM 1A.  RISK FACTORS
There have been no material changes from the risk factors described in the Company's Annual Report on Form 10-K for the year ended December 31, 2022 in response to Part I, Item 1A of such Form 10-K.
ITEM 2.  UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Stock Repurchases
The following table summarizes the repurchases of Class A common stock during the third quarter of 2023 by the Company or any “affiliated purchaser” of the Company, as defined in Rule 10b-18(a)(3) under the Securities Exchange Act of 1934.
PeriodTotal number of shares purchased (a)Average price paid per shareTotal number of shares purchased as part of publicly announced plans or programs (b)Maximum number of shares that may yet be purchased under the plans or programs (b)
July 1 - July 31, 2023— $— — 4,467,021 
August 1 - August 31, 2023— — — 4,467,021 
September 1 - September 30, 20235,948 91.26 — 4,467,021 
Total5,948 $91.26 — 
(a) The total number of shares includes shares owned and tendered by employees to satisfy tax withholding obligations upon the vesting of restricted shares. Unless otherwise indicated, shares owned and tendered by employees to satisfy tax withholding obligations were purchased at the closing price of the Company's shares on the date of vesting.
(b) On May 9, 2022, the Company announced that its Board of Directors authorized a stock repurchase program to repurchase up to a total of five million shares of the Company's Class A common stock during the three-year period ending May 8, 2025.
Working capital and dividend restrictions/limitations
The Company's $495.0 million unsecured line of credit, which is available through September 22, 2026, imposes restrictions on the payment of dividends through covenants requiring a minimum consolidated net worth and a minimum level of unencumbered cash, cash equivalent investments, and available borrowing capacity under the line of credit. In addition, trust indentures and other financing agreements governing debt issued by the Company's lending subsidiaries generally have limitations on the amounts of funds that can be transferred to the Company by its subsidiaries through cash dividends at certain times. Further, Nelnet Bank is subject to laws and regulations that restrict the ability of Nelnet Bank to pay dividends to the Company, and authorize regulatory authorities to prohibit or limit the payment of dividends by Nelnet Bank to the Company. These provisions do not currently materially limit the Company's ability to pay dividends, and, based on the Company's current financial condition and recent results of operations, the Company does not currently anticipate that these provisions will materially limit the future payment of dividends.
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ITEM 5.  OTHER INFORMATION
Rule 10b5-1 Trading Plans
During the third quarter of 2023, none of the Company's officers or directors adopted or terminated any contract, instruction, or written plan for the purchase or sale of the Company's securities that was intended to satisfy the affirmative defense conditions of Rule 10b5-1(c), referred to as Rule 10b5-1 trading plans, or any non-Rule 10b5-1 trading arrangement.
ITEM 6.  EXHIBITS
10.1*+
10.2*+
31.1*
31.2*
32**
101.INS*Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH*Inline XBRL Taxonomy Extension Schema Document.
101.CAL*Inline XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEF*Inline XBRL Taxonomy Extension Definition Linkbase Document.
101.LAB*Inline XBRL Taxonomy Extension Label Linkbase Document.
101.PRE*Inline XBRL Taxonomy Extension Presentation Linkbase Document.
104*Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101).
*Filed herewith
**Furnished herewith
+Filed herewith for purposes of providing a complete set of all amended documents to student loan servicing contracts between the United States Department of Education and Nelnet Servicing, LLC and Nelnet Diversified Solutions.
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. 
 NELNET, INC. 
    
Date:November 7, 2023By:/s/ JEFFREY R. NOORDHOEK 
 Name:Jeffrey R. Noordhoek 
 Title:
Chief Executive Officer
Principal Executive Officer
 
    
Date:November 7, 2023By:/s/ JAMES D. KRUGER 
Name:James D. Kruger 
 Title: 
Chief Financial Officer
Principal Financial Officer and Principal Accounting Officer
 


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