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PACIFIC HEALTH CARE ORGANIZATION INC - Quarter Report: 2017 March (Form 10-Q)

 

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549   
 

 
FORM 10-Q  
 

 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the Quarterly Period Ended March 31, 2017

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
For the Transition Period From ________ to _________

Commission File Number 000-50009

  PACIFIC HEALTH CARE ORGANIZATION, INC.
  (Exact name of registrant as specified in its charter)
 
 
Utah
87-0285238
(State or other jurisdiction of incorporation or organization)
(I.R.S. Employer I.D. No.)
 
 
1201 Dove Street, Suite 300
 
Newport Beach, California
92660
(Address of principal executive offices)
(Zip Code)

(949) 721-8272
(Registrant’s telephone number, including area code)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for any shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days.  Yes    No
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files.)   Yes    No
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer”, “smaller reporting company” and “emerging growth company  in Rule 12b-2 of the Exchange Act.
 
Large accelerated filer   
Accelerated filer
Non-accelerated filer (Do not check if a smaller reporting company)
Smaller reporting company
Emerging growth company
 
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act.)     Yes     No

As of May 11, 2017, the registrant had 800,000 shares of common stock, par value $0.001, issued and outstanding.
 


 PACIFIC HEALTH CARE ORGANIZATION, INC.
FORM 10-Q
TABLE OF CONTENTS
 
 
Page
PART I — FINANCIAL INFORMATION
 
 
 
 
 
 
 
 
3
 
 
 
 
4
 
 
 
 
5
 
 
 
 
6
 
 
8
 
 
14
 
 
15
 
 
PART II — OTHER INFORMATION
 
 
 
16
 
 
16
 
 
17
 
 

PART I.   FINANCIAL INFORMATION
 
Item 1. Financial Information
 
Pacific Health Care Organization, Inc.
Condensed Consolidated Balance Sheets
(Unaudited)
 
ASSETS
           
 
 
March 31,
2017
   
December 31, 2016
 
Current Assets
           
Cash
 
$
5,086,957
   
$
5,005,617
 
Accounts receivable, net of allowance of $60,900 and $64,150
   
1,139,310
     
849,648
 
Deferred tax asset
   
11,661
     
11,661
 
Prepaid expenses
   
142,554
     
136,862
 
   Total current assets
   
6,380,482
     
6,003,788
 
 
               
Property and Equipment, net
               
Computer equipment
   
355,709
     
349,955
 
Furniture and fixtures
   
206,785
     
206,785
 
Office equipment
   
15,595
     
15,595
 
Total property and equipment
   
578,089
     
572,335
 
 Less: accumulated depreciation
   
(366,122
)
   
(346,295
)
   Net property and equipment
   
211,967
     
226,040
 
 
               
Other Assets
   
26,788
     
26,788
 
   Total assets
   
6,619,237
   
$
6,256,616
 
 
               
LIABILITIES AND STOCKHOLDERS' EQUITY
               
   
Current Liabilities
               
Accounts payable
 
$
47,876
   
$
101,294
 
Accrued expenses
   
289,221
     
253,367
 
Deferred rent expense
   
17,954
     
17,485
 
Income tax payable
   
189,617
     
31,226
 
Dividend payable
   
56,923
     
56,923
 
Unearned revenue
   
37,816
     
38,748
 
Total current liabilities
   
639,407
     
499,043
 
 
               
Total liabilities
   
639,407
     
499,043
 
                 
Commitments and Contingencies
   
-
     
-
 
 
               
Stockholders’ Equity 
               
Preferred stock; 5,000,000 shares authorized at $0.001 par value of which 10,000 shares
designated as Series A preferred and 1,000 shares issued and outstanding at March 31, 2017 and December 31, 2016
   
1
     
1
 
Common stock, $0.001 par value: 50,000,000 shares authorized; 800,000 shares issued and outstanding at March 31, 2017 and December 31, 2016
   
800
     
800
 
Additional paid-in capital
   
428,072
     
428,072
 
Retained earnings
   
5,550,957
     
5,328,700
 
   Total stockholders' equity
   
5,979,830
     
5,757,573
 
   Total liabilities and stockholders’ equity
 
$
6,619,237
   
$
6,256,616
 
 
The accompanying notes are an integral part of these condensed consolidated financial statements.
 

Pacific Health Care Organization, Inc.
Condensed Consolidated Statements of Operations
(Unaudited)
 
 
 
For three months ended
March 31,
 
 
 
2017
   
2016
 
Revenues:
           
HCO fees
 
$
302,569
   
$
395,081
 
MPN fees
   
138,281
     
141,358
 
NCM fees
   
587,236
     
288,736
 
UR fees
   
237,045
     
166,966
 
MBR fees
   
156,778
     
204,972
 
Other
   
119,347
     
112,048
 
Total revenues
   
1,541,256
     
1,309,161
 
 
               
Expenses:
               
Depreciation
   
19,827
     
21,763
 
Bad debt provision
   
(3,250
)
   
4,500
 
Consulting fees
   
77,260
     
101,532
 
Salaries and wages
   
588,657
     
575,111
 
Professional fees
   
82,084
     
70,492
 
Insurance
   
87,275
     
78,304
 
Outsource service fees
   
112,748
     
86,228
 
Data maintenance
   
34,619
     
56,496
 
General and administrative
   
161,388
     
150,108
 
Total expenses
   
1,160,608
     
1,144,534
 
 
               
Income from operations
   
380,648
     
164,627
 
 
               
Other expense
   
-
     
-
 
Total other expense
   
-
     
-
 
 
               
Income before taxes 
   
380,648
     
164,627
 
Income tax provision
   
158,391
     
68,501
 
 
               
Net income
 
$
222,257
   
$
96,126
 
 
               
Basic and fully diluted earnings per share:
               
Earnings per share amount
 
$
0.28
   
$
0.12
 
Weighted average common shares outstanding
   
800,000
     
800,000
 
 
The accompanying notes are an integral part of these condensed consolidated financial statements.

Pacific Health Care Organization, Inc.
Condensed Consolidated Statements of Cash Flows
(Unaudited)
 
 
 
Three Months Ended
March 31,
 
 
 
2017
   
2016
 
Cash flows from operating activities:
           
Net income
 
$
222,257
   
$
96,126
 
Adjustments to reconcile net income to net cash:
               
Depreciation
   
19,827
     
21,763
 
Changes in operating assets and liabilities
               
(Decrease) increase in bad debt provision
   
(3,250
)
   
4,500
 
(Increase) decrease in accounts receivable
   
(286,412
)
   
390,024
 
(Increase) in prepaid expenses
   
(5,692
)
   
(5,386
)
Decrease in prepaid income tax
   
-
     
68,501
 
(Decrease) in accounts payable
   
(53,418
)
   
(7,677
)
Increase in deferred rent expense
   
469
     
5,240
 
Increase in accrued expenses
   
35,854
     
14,767
 
Increase in income tax payable
   
158,391
     
-
 
(Decrease) in unearned revenue
   
(932
)
   
(3,209
)
Decrease in deferred compensation
   
-
     
12,375
 
Net cash provided in operating activities
   
87,094
     
597,024
 
 
               
Cash flows from investing activities: 
               
Purchase of furniture and office equipment
   
(5,754
)
   
(3,535
)
Net cash used in investing activities
   
(5,754
)
   
(3,535
)
 
               
Cash flows from financing activities:
               
Issuance of cash dividend
   
-
     
(1,228
)
Net cash used in financing activities
   
-
     
(1,228
)
Increase in cash
   
81,340
     
592,261
 
 
               
Cash at beginning of period
   
5,005,617
     
3,834,924
 
Cash at end of period
 
$
5,086,957
   
$
4,427,185
 
 
               
Supplemental cash flow information
               
Cash paid for:
               
Interest
 
$
-
   
$
-
 
Income taxes paid
 
$
-
   
$
-
 
 
The accompanying notes are an integral part of these condensed consolidated financial statements.
 

Pacific Health Care Organization, Inc.
Notes to Condensed Consolidated Financial Statements
For the Three Months Ended March 31, 2017
 
NOTE 1 - BASIS OF FINANCIAL STATEMENT PRESENTATION

The accompanying unaudited condensed consolidated financial statements have been prepared by the Company pursuant to the rules and regulations of the Securities and Exchange Commission (the “Commission”) and in accordance with accounting principles generally accepted in the United States (“GAAP”).  Certain information and footnote disclosures normally included in consolidated financial statements have been condensed or omitted in accordance with GAAP rules and regulations.  The information furnished in these interim condensed consolidated financial statements includes normal recurring adjustments and reflects all adjustments, which, in the opinion of management, are necessary for a fair presentation of such financial statements.  The preparation of condensed consolidated financial statements in accordance with GAAP requires management to make estimates and assumptions that affect both the recorded values of assets and liabilities at the date of the condensed consolidated financial statements and the revenues recognized and expenses incurred during the reporting period. These estimates and assumptions affect the Company’s recognition of deferred expenses, bad debts, income taxes, the carrying value of its long-lived assets and its provision for certain contingencies. The reasonableness of these estimates and assumptions is evaluated continually based on a combination of historical information and other information that comes to the Company’s attention that may vary its outlook for the future. While management believes the disclosures and information presented are adequate to make the information not misleading, it is suggested that these interim condensed consolidated financial statements be read in conjunction with the Company’s audited financial statements and notes thereto included in its annual report on Form 10-K for the year ended December 31, 2016.  Operating results for the three months ended March 31, 2017, are not necessarily indicative of the results to be expected for the year ending December 31, 2017.

Principles of Consolidation — The accompanying condensed consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries.  Intercompany transactions and balances have been eliminated in consolidation.

Basis of Accounting The Company uses the accrual method of accounting.

Revenue Recognition — In general, the Company recognizes revenue when (i) persuasive evidence of an arrangement exists, (ii) delivery has occurred or services have been rendered, (iii) the fee is fixed or determinable and (iv) collectability is reasonably assured.  Revenues are generated as services are provided to the customer based on the sales price agreed and collected. The Company recognizes revenue as the time is worked or as units of production are completed, which is when the revenue is earned and realized.  Labor costs are recognized as the costs are incurred.  The Company derives its revenue from the sale of Managed Care Services, Review Services and Case Management Services.  These services are billed individually as separate components to our customers.

These fees include monthly administration fees, claim network fees, legal support fees, Medicare set aside fees, lien service fees, workers’ compensation carve-outs, flat rate fees or hourly fees depending on the agreement with the client.  Such revenue is recognized at the end of each month for which services are performed.

Management reviews each agreement in accordance with the provisions of revenue recognition topic ASC 605. Arrangements entered into in such agreements consist of bundled managed care which includes various units of accounting such as network solutions and patient management, including managed care. Such elements are considered separate units of accounting due to each element having value to the customer on a stand-alone basis and are billed separately.  The selling price for each unit of accounting is determined using the contract price.  When the Company’s customers purchase several products the pricing of the products sold is generally the same as if the products were sold on an individual basis.  Revenue is recognized as the work is performed in accordance with the Company’s customer contracts. Based upon the nature of the Company’s products, bundled managed care elements are generally delivered in the same accounting period.  The Company recognizes revenue for patient management services ratably over the life of the customer contract. Based upon prior experience in managed care, the Company estimates the deferral amount from when the customer’s claim is received to when the customer contract expires.   Advance payments from subscribers and billings made in advance are recorded on the balance sheet as deferred revenue. 


Accounts Receivables and Bad Debt Allowance – In the normal course of business the Company extends credit to its customers on a short-term basis.  Although the credit risk associated with these customers is minimal, the Company routinely reviews its accounts receivable balances and makes provisions for doubtful accounts.  The Company ages its receivables by date of invoice.  Management reviews bad debt reserves quarterly and reserves specific accounts as warranted or sets up a general reserve based on amounts over 90 days past due.  When an account is deemed uncollectible, the Company charges off the receivable against the bad debt reserve.  A considerable amount of judgment is required in assessing the realization of these receivables including the current creditworthiness of each customer and related aging of the past-due balances, including any billing disputes.  In order to assess the collectability of these receivables, the Company performs ongoing credit evaluations of its customers’ financial condition. Through these evaluations, the Company may become aware of a situation where a customer may not be able to meet its financial obligations due to deterioration of its financial viability, credit rating or bankruptcy.  The allowance for doubtful accounts is based on the best information available to the Company and is reevaluated and adjusted as additional information is received.   We evaluate the allowance based on historical write-off experience, the size of the individual customer balances, past-due amounts and the overall national economy.  At March 31, 2017 and December 31, 2016, our bad debt reserve of $60,900 and $64,150, respectively as a general reserve for certain balances over 90 days past due and for accounts that are potentially uncollectible.

The percentages of the amounts due from major customers to total accounts receivable as of March 31, 2017 and March 31, 2016 are as follows:
 
 
 
3/31/2017
   
3/31/2016
 
Customer A
   
27
%
   
0
%
Customer B
   
13
%
   
12
%
Customer C
   
9
%
   
11
%
Customer D
   
7
%
   
9
%
Customer E
   
6
%
   
13
%

NOTE 2 - SUBSEQUENT EVENTS

In accordance with ASC 855-10 Company management reviewed all material events through the date of issuance and there are no material subsequent events to report.
 


 

Item 2.   Management’s Discussion and Analysis of Financial Statements and Results of Operations

This quarterly report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”) and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), that are based on our management’s beliefs and assumptions and on information currently available to them.  For this purpose any statement contained in this report that is not a statement of historical fact may be deemed to be forward-looking, including statements about our revenue, spending, cash flow, products, new customer acquisitions, trends, actions, intentions, plans, strategies and objectives.  Without limiting the foregoing, words such as “may,” “hope,” “will,” “expect,” “believe,” “anticipate,” “estimate,” “project,” “intend,” “budget,” “plan,” “forecast,” “predict,” “could,” “should,” or “continue” or comparable terminology are intended to identify forward-looking statements.  These statements by their nature involve substantial risks and uncertainty, and actual results may differ materially depending on a variety of factors, many of which are not within our control.  These factors include but are not limited to economic conditions generally and in the industry in which we and our customers participate; cost reduction efforts by our existing and prospective customers; competition within our industry, including competition from much larger competitors; business combinations; legislative requirements or changes which could render our services less competitive or obsolete; our failure to successfully develop new services, and/or products or to anticipate current or prospective customers’ needs; our ability to retain existing customers and to attract new customers; price increases; employee limitations; and delays, reductions, or cancellations of contracts we have previously entered.

Forward-looking statements are predictions and not guarantees of future performance or events.  Forward-looking statements are based on current industry, financial and economic information, which we have assessed but which, by its nature, is dynamic and subject to rapid and possibly abrupt changes.  Our actual results could differ materially from those stated or implied by such forward-looking statements due to risks and uncertainties associated with our business.  We hereby qualify all our forward-looking statements by these cautionary statements. These forward-looking statements speak only as of their dates and should not be relied upon.  We undertake no obligation to publicly update or revise any forward-looking statements whether as a result of new information, future events or otherwise (other than pursuant to reporting obligations imposed on registrants pursuant to the Exchange Act) to reflect subsequent events or circumstances.

The following discussion should be read in conjunction with our unaudited condensed consolidated financial statements and the related notes contained elsewhere in this report and in our other filings with the Commission.

Throughout this quarterly report on Form 10-Q, unless the context indicates otherwise, the terms, “we,” “us,” “our” or “the Company” refer to Pacific Health Care Organization, Inc., (“PHCO”) and our wholly-owned subsidiaries Medex Healthcare, Inc. (“Medex”), Industrial Resolutions Coalition, Inc. (“IRC”), Medex Managed Care, Inc. (“MMC”), Medex Medical Management, Inc. (“MMM”) and Medex Legal Support, Inc., (“MLS”).

Overview

We are workers’ compensation cost containment specialists.  Our business objective is to deliver value to our clients that reduces their workers’ compensation related medical claims expense in a manner that will assure that injured employees receive high quality healthcare that allows them to recover from injury and return to gainful employment without undue delay.  According to studies conducted by auditing bodies on behalf of the California Division of Workers’ Compensation, (“DWC”) the two most significant cost drivers for workers’ compensation are claims frequency and medical treatment costs.

Our core service focuses on the reduction of medical treatment costs by enabling our client/employers to share the control over the medical treatment process.  This control is obtained by participation in one of our medical treatment networks.  We hold several valuable government-issued licenses to operate medical treatment networks.  Through Medex we hold two of the total of nine licenses issued by the State of California to establish and manage a Health Care Organization (“HCO”) within the state of California. We also hold approvals issued by the State of California to act as a Medical Provider Network (“MPN”).  Our HCO and MPN programs provide our client/employers with provider networks within which the client/employer has some ability to direct the administration of the claim.  This is designed to decrease the incidence of fraudulent claims and disability awards and ensure injured employees receive the necessary back-to-work rehabilitation and training they need.  We also offer a Nurse Case Management program that keeps medical treatment claims progressing to a resolution and assures treatment plans are aligned from a medical perspective.  Nurse oversight is a collaborative process that assesses plans, implements, coordinates, monitors and evaluates the options and services required to meet an injured worker’s health needs


Our clients include self-administered employers, insurers, third party administrators, municipalities and others.  Our principal clients are located in the State of California where the high cost of workers’ compensation insurance is a critical problem for employers.  Our networks have contracted with approximately 3,900 individual medical providers and clinics, as well as hospitals, pharmacies, rehabilitation centers and other ancillary services enabling our networks to provide comprehensive medical services throughout California.  Our provider networks are composed of experts in treating worker injuries. 

Beyond the core services we provide to facilitate client/employers involvement in employee medical treatment claims administration and patient treatment options, we also provide to our HCO and MPN clients a number of claims-related services that bring efficiencies to claim processing and management that further reduce the overall burden of workers’ compensation claims resolution.  These services include various back office type functions that assure cost efficiency and accuracy in claim processing, claim reimbursement and claim dispute resolution.

Recent Developments

MPN Enrollment Count
 
Changes to the MPN regulations in August 2014 eliminated the notice requirements to employees covered under an MPN program.  This change eliminated the need for our MPN clients to submit employee rosters for MPN notice mailings.  As a result, over the past several years, many of our MPN client/employers have stopped sending us employee rosters which we have historically used to determine employee/enrollee headcount information.  Enough of our MPN client/employers have stopped submitting to us such information that we can no longer accurately track the overall number of MPN participants.  Therefore, beginning in the first quarter 2017, we ceased tracking the overall number of MPN participants of all client/employers in our MPN program.
 
HCO Enrollment Count

 Historically, the HCO employee/enrollee headcount was directly related to the amount of revenue generated by HCO clients.  We were, however, at risk of losing several clients under this pricing model.  To remain competitive in the marketplace, we developed a new pricing model, which includes both a fixed monthly flat rate pricing option that is negotiated per client and/or a per claim incurred pricing model.  Under the per claim model, our client/employers do not incur this cost as an out of pocket cost, but rather apply the cost directly to the insured or self-insured claim.  As a result of moving from our fixed fee per number of employee/enrollees per customer model, beginning in the first quarter 2017 we have discontinued reporting the direct relationship between the number of HCO employee/enrollees and total HCO revenues because that historical relationship has become distorted as a result of the implementation of our new pricing model. This change in our pricing model had no significant impact to our current level of HCO revenues and we expect the same level of impact over the remaining months of 2017.
 


Results of Operations

The following represents selected components of our consolidated results of operations, for the three-month period ended March 31, 2017 and 2016, respectively, together with changes from period-to-period:

 
 
For three months ended March 31,
 
 
 
2017
   
2016
   
Amount Change
   
% Change
 
 
           
Revenues:
                       
HCO fees
 
$
302,569
   
$
395,081
   
$
(92,512
)
   
(23
%)
MPN fees
   
138,281
     
141,358
     
(3,077
)
   
(2
%)
NCM fees
   
587,236
     
288,736
     
298,500
     
103
%
UR fees
   
237,045
     
166,966
     
70,079
     
42
%
MBR fees
   
156,778
     
204,972
     
(48,194
)
   
(24
%)
Other
   
119,347
     
112,048
     
7,299
     
7
%
Total revenues
   
1,541,256
     
1,309,161
     
232,095
     
18
%
 
                               
Expense:
                               
Depreciation
   
19,827
     
21,763
     
(1,936
)
   
(9
%)
Bad debt provision
   
(3,250
)
   
4,500
     
(7,750
)
   
(172
%)
Consulting fees
   
77,260
     
101,532
     
(24,272
)
   
(24
%)
Salaries and wages
   
588,657
     
575,111
     
13,546
     
2
%
Professional fees
   
82,084
     
70,492
     
11,592
     
16
%
Insurance
   
87,275
     
78,304
     
8,971
     
11
%
Outsource service fees
   
112,748
     
86,228
     
26,520
     
31
%
Data maintenance
   
34,619
     
56,496
     
(21,877
)
   
(39
%)
General and administrative
   
161,388
     
150,108
     
11,280
     
8
%
Total expenses
   
1,160,608
     
1,144,534
     
16,074
     
1
%
 
                               
Income from operations
   
380,648
     
164,627
     
216,021
     
131
%
 
                               
Other expense
   
-
     
-
     
-
     
0
%
Total other expense
   
-
     
-
     
-
     
0
%
                                 
Income before taxes
   
380,648
     
164,627
     
216,021
     
131
%
Income tax provision
   
158,391
     
68,501
     
89,890
     
131
%
 
                               
 Net income
 
$
222,257
   
$
96,126
   
$
126,131
     
131
%

Revenue

Total revenues during the three-month period ended March 31, 2017, increased 18% to $1,541,256 compared to $1,309,161 during the three-month period ended March 31, 2016.

During the first quarter 2017, nurse case management, utilization review and other revenues increased 42%, 103% and 7% respectively, while HCO, MPN and medical bill review revenue decreased by 23%, 2% and 24%, respectively.  Other revenues consisted of revenues derived primarily from network claims repricing services, lien representation services, legal support services, workers’ compensation carve out revenues and Medicare set aside revenues.


HCO fees

During the three-month periods ended March 31, 2017 and 2016, HCO fee revenues were $302,569 and $395,081 respectively.  The 23% decrease in HCO revenue was primarily attributable to revenues derived from initial notification and mailing fees from a new HCO customer in the three-month period ended March 31, 2016 of $84,453 compared to $25,734 in 2017. The loss of one client in second quarter of 2016, together with lower revenues from three other existing customers during the three-month period ended March 31, 2017, also contributed to this decrease. As previously noted above in our Recent Development section, effective January 1, 2017, we discontinued reporting the direct relationship between the number of HCO employees and total HCO revenues which now has become distorted resulting from the implementation of our new pricing model.

MPN fees

MPN fee revenue for the three-month periods ended March 31, 2017 and 2016, was $138,281 and $141,358, respectively, a decrease of 2%.  

               NCM fees

               During the three months ended March 31, 2017 and 2016, nurse case management revenue was $587,236 and $288,736, respectively.  The increase in nurse case management revenue of $298,500 was primarily the result of adding new customers during the second quarter of 2016 and increases in revenues from existing customers during the fourth quarter of 2016.  We expect nurse case management revenue to continue to moderately increase during fiscal 2017.

UR fees

During the three-month periods ended March 31, 2017 and 2016, utilization review revenue was $237,045 and $166,966, respectively.  The increase of $70,079 in the 2017 period was attributable to adding new clients in the second and fourth quarters of fiscal 2016.  Utilization review can provide a safeguard against unnecessary and inappropriate medical treatment from the perspective of medical necessity, quality of care, appropriateness of decision-making, etc.   Through our skilled staff and automated review system, we are able to deliver utilization review services that cut overhead costs for the self-insured clients, insurance companies and the public entities we service. 

MBR fees

During the three-month period ended March 31, 2017, medical bill review revenue decreased $48,194 to $156,778 when compared to the same period a year earlier.  This decrease of $48,194 was mainly caused by processing fewer hospital claims from existing customers.  Medical bill review involves analyzing medical provider services and equipment billing to ascertain proper reimbursement.  Such services include, but are not limited to, coding review and rebundling, confirming that the services are customary and reasonable, fee schedule compliance, out-of-network bill review, pharmacy review, and preferred provider organization repricing arrangements.  These services can result in significant network savings. 

Other

              Other fees consist of revenue derived from network access and claims repricing, lien representation, legal support services, Medicare set aside and worker’s compensation carve-outs services.  Other fee revenue for three-month periods ended March 31, 2017 and 2016, was $119,347 and $112,048, respectively.

Expenses
 
Total expenses for the three months ended March 31, 2017 and 2016, were $1,160,608 and $1,144,534, respectively.  The increase of $16,074 was the result of increases in salaries and wages, professional fees, insurance, outsource service fees and general and administrative expense, partially offset by decreases in depreciation, bad debt, consulting fees and data maintenance expense.

Depreciation

During the three-month period ended March 31, 2017, we recorded depreciation expense of $19,827 compared to $21,763 during the comparable 2016 period.  The decrease in depreciation was primarily attributable to certain fixed assets being fully depreciated during the fourth quarter of 2016.


Bad Debt

During the three-month period ended March 31, 2017, bad debt provision decreased by $7,750 compared to the three-month period ended March 31, 2016.  This reduction of $7,750 was primarily the result of receiving payments of previously designated potential bad debts receivables from a customer during the first quarter of 2017.  At March 31, 2017 and 2016, our allowances for bad debt balances were $60,900 and $64,150, respectively.

Consulting Fees

During the three months ended March 31, 2017, consulting fees decreased to $77,260 from $101,532 during the three months ended March 31, 2016.   This decrease of $24,272 was mainly the result of a 10% reduction in fees paid to two consultants commencing in June 2016 and converting a consultant to an employee in March 2016.

Salaries and Wages

During the three-month period ended March 31, 2017, salaries and wages increased 2% to $588,657 compared to $575,111 during the same period in 2016.  This increase was primarily the result of additional staffing in nurse case management and higher levels of commissions partially offset by salary reductions of 10% by several senior executives in June 2016. The Company employed 38 and 36 full-time employees as of March 31, 2017 and 2016, respectively.

Professional Fees

For the three months ended March 31, 2017, we incurred professional fees of $82,084, compared to $70,492 during the three months ended March 31, 2016.   The $11,592 increase in professional fees was primarily the result of higher professional fees paid for nurse case management services resulting from increased numbers of cases processed.

Insurance

During the three-month period ended March 31, 2017, we incurred insurance expenses of $87,275, an 11% increase over the same three-month period in 2016.  The increase in insurance expense was primarily attributed to higher workers compensation and director and officer’s insurance premiums during the first three months of 2017 compared to 2016. We do not expect current insurance fees to increase materially over the remaining months of 2017.

Outsource Service Fees

Outsource service fees consist of costs incurred by our subsidiaries in outsourcing utilization review, medical bill review and nurse case management services, and typically tends to increase and decrease in correspondence with increases and decreases in demand for those services.  We incurred $112,748 and $86,228 in outsource service fees during the three-month periods ended March 2017 and 2016, respectively.  The increase of $26,520 was primarily the result of increases in outsource services required for utilization review and nurse case management.  We anticipate our outsource service fees will continue to move in correspondence with the level of utilization review, medical bill review and certain nurse case management services we provide in the future.  

Data Maintenance

During the three-month period ended March 31, 2017 and 2016, data maintenance fees were $34,619 and $56,496, respectively.  The decrease of $21,877 was primarily the result of recording notification fees associated with the addition of a major  HCO customer in the first quarter 2016, with a lower level of notification fees recorded for this same customer during the three-month period ended March 31, 2017.

General and Administrative
 
During the three-month period ended March 31, 2017, general and administrative expenses increased 8% to $161,388 when compared to the three-month period ended March 31, 2016.  This increase of $11,280 was primarily attributable to increases in IT enhancement, office rent, miscellaneous expense, and travel expense, partially offset by decreases in office supplies and vacation expenses. We do not expect current levels of general and administrative expenses to materially increase during the remaining months of 2017.


Income from Operations

As a result of the 18% increase in total revenue during the three-month period ended March 31, 2017, which was partially offset by the 1% increase in total expenses, our income from operations increased by 131% when compared to the same quarter 2016. 

Income Tax Provision

Because we realized income before taxes of $380,648 and $164,627 during the three-month periods ended March 31, 2017 and 2016 respectively, we realized an $89,890, or 131%, increase in our income tax provision. 

Net Income

During the three-month period ended March 31, 2017, total revenues of $1,541,256 was 18% higher when compared to the same period in 2016.  This increase in total revenues was partially offset by a 1% increase in total expenses, resulting in a 131% increase in income from operations compared to the three months ended March 31, 2016.  Correspondingly, we realized net income of $222,257 for the three-month period ended March 31, 2017, also a 131% increase compared to the three-month period ended March 31, 2016. 

Liquidity and Capital Resources

As of March 31, 2017, we had cash on hand of $5,086,957 compared to $5,005,617 at December 31, 2016.  The $81,340 increase was primarily the result of net cash provided by our operating activities, partially offset by cash used in investing activities. Net cash provided by our operating activities was the result of realizing net income coupled with increases in depreciation, accrued expenses, income tax payable and deferred rent expense and partially offset by decreases in our bad debt, accounts payable, unearned revenues and increases in our accounts receivable and prepaid expense.  We used $5,754 in investing activities for purchases of computers, furniture and equipment.  Barring a significant downturn in the economy or the loss of major customers, we believe that cash on hand and anticipated revenues from operations will be sufficient to cover our operating expenses over the next twelve months.

We currently have planned certain capital expenditures during fiscal 2017 to support potential new customers’ software requirements. We do not expect these software expenditures to be material.   We do not anticipate this will require us to seek outside sources of funding. We do, however, from time to time, investigate potential opportunities to expand our business either through the creation of new business lines or the acquisition of existing businesses.  We have not identified any suitable opportunity at the current time.  We could use cash or stock of our Company or some combination of both in any such expansion or acquisition.  An expansion or acquisition of this sort may require greater capital resources than we possess.  Should we need additional capital resources, we most likely would seek to obtain such through debt and/or equity financing.  We do not currently possess an institutional source of financing.  There is no assurance that we could be successful in obtaining equity or debt financing on favorable terms, or at all.

Cash Flow

During the three months ended March 31, 2017, cash was primarily used to fund operations. We had a net increase in cash of $81,340 during the three months ended March 31, 2017, compared to a net increase of $592,261 during the three months ended March 31, 2016.  See below for additional information.

 
 
For the three months ended March 31,
 
 
 
2017
(unaudited)
   
2016
(unaudited)
 
 
           
Net cash provided by operating activities
 
$
87,094
   
$
597,024
 
Net cash used in investing activities
   
(5,754
)
   
(3,535
)
Net cash used in financing activities
   
-
     
(1,228
)
 
               
Net increase in cash
 
$
81,340
   
$
592,261
 


During the three months ended March 31, 2017 and 2016, net cash provided by operating activities were $87,094 and $597,024, respectively.  As discussed herein, we realized net income of $222,257 during the three months ended March 31, 2017, compared to net income of $96,126 during the three months ended March 31, 2016.   The decrease of $509,930 in cash flow from operating activities was primarily the result of increases in depreciation, accounts receivable, bad debt and prepaid expense and decreases in prepaid expenses, accounts payable, deferred rent and deferred compensation, partially offset by increases in net income, accrued expense and income tax payable.

Net cash used in investing activities was $5,754 and $3,535 during the three-month periods ended March 31, 2017 and 2016, respectively.  Net cash used in investing activities was higher by $2,219 during the three-month period ended March 31, 2017, because we purchased computers.

Net cash used in financing activities during the three-month period ended 2017 was lower by $1,228 when compared to the same period in 2016, as no cash dividends were paid in 2017.
 
Summary of Material Contractual Commitments

The following is a summary of our material contractual commitments as of March 31, 2017.

 
 
Payments Due By Period
 
 
 
Total
   
Less than 1 year
   
1-3 years
   
3-5 years
   
More than 5 years
 
Operating Leases:
                             
Operating Leases – Equipment(1)
 
$
67,194
   
$
20,675
   
$
46,519
   
$
-
   
$
-
 
Office Leases(2)
 
$
1,280,684
     
230,595
     
507,346
     
542,743
     
-
 
Total Operating Leases
 
$
1,347,878
   
$
251,270
   
$
553,865
   
$
542,743
   
$
-
 
 
(1)
In March 2017, we entered into a 39 month operating lease for an office copy machine with scanner with monthly payment at $1,723, commencing in April 2017
(2)
On July 23, 2015, we entered into a 79 month lease to lease approximately 9,439 square feet of office space that commenced on September 28, 2015.  This office space serves as our principal executive offices, as well as, the principal offices of our operating subsidiaries.

Off-Balance Sheet Financing Arrangements

As of March 31, 2017, we had no off-balance sheet financing arrangements.

Inflation

We experience pricing pressures in the form of competitive prices.  We are also impacted by rising costs for certain inflation-sensitive operating expenses such as labor and employee benefits and facility leases.  However, we generally do not believe these impacts are material to our revenues or net income.

Critical Accounting Policies and Estimates

See Note 1 to our condensed consolidated financial statements included elsewhere in this report.
 
Item 3.  Quantitative and Qualitative Disclosure about Market Risk
 
This information is not required for smaller reporting companies.


Item 4.   Controls and Procedures

Evaluation of Disclosure Controls and Procedures

We maintain “disclosure controls and procedures,” as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act, which are controls and other procedures that are designed to provide reasonable assurance that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms.  Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the company’s management, including its principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure.

Our management, under the supervision and with the participation of our principal executive officer and principal financial officer, conducted an evaluation the effectiveness of our disclosure controls and procedures as of the end of the period covered by this quarterly report on Form 10-Q.  Based on the evaluation of our disclosure controls and procedures as of March 31, 2017, the end of the period covered by this report, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were effective at a reasonable assurance level.

Changes in Internal Control over Financial Reporting

There were no changes in our internal control over financial reporting during the quarter ended March 31, 2017, that materially affected or are reasonably likely to materially affect, our internal control over financial reporting.
 
 


PART II.   OTHER INFORMATION

Item 1A.  Risk Factors

Management does not believe there have been any material changes to the risk factors listed in Part I, “Item 1A, Risk Factors” in our annual report on Form 10-K for the year ended December 31, 2016.  These risk factors should be carefully considered with the information provided elsewhere in this report, which could materially adversely affect our business, financial condition or results of operations.
 
Item 6.   Exhibits
 
Exhibits.  The following exhibits are filed or furnished, as applicable, as part of this report:
 
 
Exhibit Number
 
Title of Document
 
 
 
 
 
Exhibit 31.1
 
 
 
 
 
 
Exhibit 31.2
 
 
 
 
 
 
Exhibit 32.1
 
 
 
 
 
 
Exhibit 101
 
The following materials from Pacific Health Care Organization, Inc.’s Quarterly Report on Form 10-Q for the period ended March 31, 2017, formatted in XBRL (eXtensible Business Reporting Language): (i) the Unaudited Condensed Consolidated Balance Sheets, (ii) the Unaudited Condensed Consolidated Statements of Operations, (iii) the Unaudited Condensed Consolidated Statements of Cash Flows, and (iv) Notes to the Unaudited Condensed Consolidated Financial Statements.
 

SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
 
 
PACIFIC HEALTH CARE ORGANIZATION, INC.
 
 
 
 
 
 
 
 
Date:
May 15, 2017
/s/ Tom Kubota
 
 
 
Tom Kubota
Chief Executive Officer

 
 
 
 
Date:
May 15, 2017
/s/ Fred Odaka
 
 
 
Fred Odaka
Chief Financial Officer
 


 
 
 
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