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Playa Hotels & Resorts N.V. - Quarter Report: 2020 September (Form 10-Q)




        
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
___________________________________________________
FORM 10-Q
 _______________________________________________
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For quarterly period ended September 30, 2020

OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.

COMMISSION FILE NO. 1-38012
 Playa Hotels & Resorts N.V.
(Exact name of registrant as specified in its charter)
TheNetherlands 98-1346104
       (State or other jurisdiction of incorporation or organization) (IRS Employer Identification Number)
  Prins Bernhardplein 200  
1097 JBAmsterdam,
theNetherlandsNot Applicable
 (Address of Principal Executive Offices) (Zip Code)
+31 20 571 12 02
(Registrant's Telephone Number, Including Area Code)
 
Securities registered pursuant to Section 12(b) of the Act:
Title of each ClassTrading Symbol(s)Name of Each Exchange on Which Registered
Ordinary Shares, €0.10 par valuePLYANASDAQ

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past ninety (90) days.    Yes    No  

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes        No  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filer  Smaller reporting company         
Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    Yes      No    

As of October 30, 2020, there were 134,496,340 shares of the registrant’s ordinary shares, €0.10 par value, outstanding.




Playa Hotels & Resorts N.V.
TABLE OF CONTENTS
   
Page
Item 1.
 
 
 
 
Item 2.
Item 3.
Item 4.
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.




PART I. FINANCIAL INFORMATION

Item 1. Financial Statements

Playa Hotels & Resorts N.V.
Condensed Consolidated Balance Sheets
($ in thousands, except share data)
(unaudited)
As of September 30,As of December 31,
20202019
ASSETS
Cash and cash equivalents$195,516 $20,931 
Restricted cash27,586 — 
Trade and other receivables, net20,871 71,250 
Accounts receivable from related parties2,686 5,401 
Inventories13,319 16,649 
Prepayments and other assets44,486 44,691 
Property and equipment, net1,789,900 1,929,914 
Goodwill, net63,056 78,339 
Other intangible assets8,528 8,408 
Deferred tax assets1,912 21,381 
Total assets$2,167,860 $2,196,964 
LIABILITIES AND SHAREHOLDERS' EQUITY
Trade and other payables$114,137 $181,603 
Payables to related parties9,283 7,620 
Income tax payable 2,386 3,252 
Debt1,252,779 1,040,658 
Derivative financial instruments 50,832 31,932 
Other liabilities29,521 24,307 
Deferred tax liabilities71,985 97,941 
Total liabilities1,530,923 1,387,313 
Commitments and contingencies (see Note 7)
Shareholders' equity
Ordinary shares (par value €0.10; 500,000,000 shares authorized, 136,695,136 shares issued and 134,496,340 shares outstanding as of September 30, 2020, and 130,967,671 shares issued and 129,121,576 shares outstanding as of December 31, 2019)
14,862 14,215 
Treasury shares (at cost, 2,198,796 shares as of September 30, 2020 and 1,846,095 shares as of December 31, 2019)
(16,642)(14,088)
Paid-in capital1,027,866 1,001,088 
Accumulated other comprehensive loss(33,609)(24,642)
Accumulated deficit(355,540)(166,922)
Total shareholders' equity 636,937 809,651 
Total liabilities and shareholders' equity $2,167,860 $2,196,964 

The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.
1


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Operations
($ in thousands, except share data)
(unaudited)
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Revenue
Package$22,705 $111,091 $176,062 $416,978 
Non-package5,518 20,065 28,336 68,975 
Management fees83 635 1,568 
Cost reimbursements505 1,586 1,913 5,123 
Total revenue28,736 132,825 206,946 492,644 
Direct and selling, general and administrative expenses
Direct35,679 87,252 153,957 273,577 
Selling, general and administrative22,943 30,771 76,514 94,647 
Pre-opening— 257 — 548 
Depreciation and amortization22,518 29,417 69,877 77,636 
Reimbursed costs505 1,586 1,913 5,123 
Impairment loss867 — 42,308 — 
Loss on sale of assets— — 1,729 — 
Gain on insurance proceeds(220)— (3,170)— 
Direct and selling, general and administrative expenses82,292 149,283 343,128 451,531 
Operating (loss) income(53,556)(16,458)(136,182)41,113 
Interest expense(19,973)(9,936)(61,844)(34,796)
Other income (expense)224 (2,537)1,171 (2,775)
Net (loss) income before tax(73,305)(28,931)(196,855)3,542 
Income tax (provision) benefit(5,299)(1,530)8,237 10,025 
Net (loss) income$(78,604)$(30,461)$(188,618)$13,567 
Earnings per share
(Losses) earnings per share - Basic$(0.58)$(0.23)$(1.44)$0.10 
(Losses) earnings per share - Diluted$(0.58)$(0.23)$(1.44)$0.10 
Weighted average number of shares outstanding during the period - Basic134,493,864 129,841,264 131,426,886 130,265,112 
Weighted average number of shares outstanding during the period - Diluted134,493,864 129,841,264 131,426,886 130,601,247 

The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.
2


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Comprehensive Loss
($ in thousands)
(unaudited)
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Net (loss) income$(78,604)$(30,461)$(188,618)$13,567 
Other comprehensive income (loss), net of taxes
Unrealized gain (loss) on interest rate swaps2,958 (4,588)(9,164)(25,230)
Pension obligation gain (loss)100 (6)197 (182)
Total other comprehensive income (loss)3,058 (4,594)(8,967)(25,412)
Comprehensive loss$(75,546)$(35,055)$(197,585)$(11,845)

The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.
3


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Shareholders' Equity
($ in thousands, except share data)
(unaudited)
Ordinary SharesTreasury SharesPaid-In CapitalAccumulated Other
Comprehensive Loss
Accumulated DeficitTotal
SharesAmountSharesAmount
Balance at December 31, 2018130,440,126 $14,161 54,608 $(394)$992,297 $(3,658)$(162,565)$839,841 
Net income— — — — — — 42,988 42,988 
Other comprehensive loss— — — — — (6,009)— (6,009)
Share-based compensation249,044 29 — — 2,719 — — 2,748 
Repurchase of ordinary shares(198,179)— 198,179 (1,522)— — — (1,522)
Balance at March 31, 2019130,490,991 $14,190 252,787 $(1,916)$995,016 $(9,667)$(119,577)$878,046 
Net income— — — — — — 1,040 1,040 
Other comprehensive loss— — — — — (14,809)— (14,809)
Share-based compensation141,491 15 — — 1,999 — — 2,014 
Repurchase of ordinary shares(304,587)— 304,587 (2,400)— — — (2,400)
Balance at June 30, 2019130,327,895 $14,205 557,374 $(4,316)$997,015 $(24,476)$(118,537)$863,891 
Net loss— — — — — — (30,461)(30,461)
Other comprehensive loss— — — — — (4,594)— (4,594)
Share-based compensation9,561 — — 1,849 — — 1,850 
Repurchase of ordinary shares(846,418)— 846,418 (6,385)— — — (6,385)
Balance at September 30, 2019129,491,038 $14,206 1,403,792 $(10,701)$998,864 $(29,070)$(148,998)$824,301 
The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.
4


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Shareholders' Equity (continued)
($ in thousands, except share data)
(unaudited)
Ordinary SharesTreasury SharesPaid-In CapitalAccumulated Other
Comprehensive Loss
Accumulated DeficitTotal
SharesAmountSharesAmount
Balance at December 31, 2019129,121,576 $14,215 1,846,095 $(14,088)$1,001,088 $(24,642)$(166,922)$809,651 
Net loss— — — — — — (22,556)(22,556)
Other comprehensive loss— — — — — (15,103)— (15,103)
Share-based compensation, net of tax withholdings493,226 55 4,500 (34)3,168 — — 3,189 
Repurchase of ordinary shares(340,109)— 340,109 (2,500)— — — (2,500)
Balance at March 31, 2020129,274,693 $14,270 2,190,704 $(16,622)$1,004,256 $(39,745)$(189,478)$772,681 
Net loss— — — — — — (87,458)(87,458)
Other comprehensive income— — — — — 3,078 — 3,078 
Share-based compensation, net of tax withholdings332,735 38 8,092 (20)2,681 — — 2,699 
Equity issuance, net (see Note 8)4,878,049 553 — — 19,005 — — 19,558 
Balance at June 30, 2020134,485,477 $14,861 2,198,796 $(16,642)$1,025,942 $(36,667)$(276,936)$710,558 
Net loss— — — — — — (78,604)(78,604)
Other comprehensive income— — — — — 3,058 — 3,058 
Share-based compensation10,863 — — 1,924 — — 1,925 
Balance at September 30, 2020134,496,340 $14,862 2,198,796 $(16,642)$1,027,866 $(33,609)$(355,540)$636,937 
The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.
5


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Cash Flows
($ in thousands)
(unaudited)
Nine Months Ended September 30,
20202019
CASH FLOWS FROM OPERATING ACTIVITIES
Net (loss) income$(188,618)$13,567 
Adjustments to reconcile net income to net cash provided by operating activities
Depreciation and amortization69,877 77,636 
Amortization of debt discount and issuance costs1,793 1,026 
Share-based compensation7,867 6,612 
Loss on derivative financial instruments9,737 199 
Impairment loss42,308 — 
Deferred income taxes(8,243)(9,786)
Loss on sale of assets1,729 — 
Amortization of key money(673)(187)
Other1,718 2,018 
Changes in assets and liabilities:
Trade and other receivables, net48,328 15,911 
Accounts receivable from related parties2,715 2,715 
Inventories1,870 320 
Prepayments and other assets1,508 (10,418)
Trade and other payables(51,663)(12,882)
Payables to related parties 1,663 3,548 
Income tax payable(866)(1,578)
Other liabilities(1,602)4,349 
Net cash (used in) provided by operating activities(60,552)93,050 
INVESTING ACTIVITIES
Capital expenditures(28,817)(165,484)
Receipt of key money8,500 2,500 
Purchase of intangibles(466)(2,485)
Proceeds from the sale of assets, net58,507 104 
Property damage insurance proceeds— 2,009 
Net cash provided by (used in) investing activities37,724 (163,356)
FINANCING ACTIVITIES
Proceeds from debt issuances, net of discount199,600 — 
Issuance costs of debt(8,677)— 
Proceeds from ordinary shares, net of issuance costs19,558 — 
Repayments of debt(7,575)(7,575)
Proceeds from borrowings on revolving credit facility40,000 — 
Repayments of borrowings on revolving credit facility(15,333)— 
Repurchase of ordinary shares(2,500)(10,307)
Repurchase of ordinary shares for tax withholdings(54) 
Principal payments on financing lease obligations(20) 
Net cash provided by (used in) financing activities224,999 (17,882)
INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS202,171 (88,188)
CASH AND CASH EQUIVALENTS, BEGINNING OF THE PERIOD$20,931 $116,353 
CASH AND CASH EQUIVALENTS, END OF THE PERIOD$223,102 $28,165 
RECONCILIATION OF CASH, CASH EQUIVALENTS AND RESTRICTED CASH
Cash and cash equivalents$195,516 $28,165 
Restricted cash27,586 — 
TOTAL CASH, CASH EQUIVALENTS AND RESTRICTED CASH$223,102 $28,165 
The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.
6


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Cash Flows (Continued)
($ in thousands)
(unaudited)
Nine Months Ended September 30,
20202019
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION
Cash paid for interest, net of interest capitalized$48,762 $33,373 
Cash paid for income taxes, net$2,146 $6,527 
SUPPLEMENTAL DISCLOSURES OF NON-CASH INVESTING AND FINANCING ACTIVITIES
Capital expenditures incurred but not yet paid$3,109 $9,046 
Right-of-use assets obtained in exchange for new financing lease liabilities$2,333 $— 
Right-of-use assets obtained in exchange for new operating lease liabilities$— $1,393 
Termination of right-of-use asset and operating lease liability$646 $— 
Intangible assets capitalized but not yet paid$225 $459 
Par value of vested restricted share awards$94 $45 
Interest capitalized but not yet paid$— $35 
The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.

7


Playa Hotels & Resorts N.V.
Notes to the Condensed Consolidated Financial Statements
(unaudited)
Note 1. Organization, operations and basis of presentation
Background
Playa Hotels & Resorts N.V. (“Playa” or the “Company”) is a leading owner, operator and developer of all-inclusive resorts in prime beachfront locations in popular vacation destinations. We own and/or manage a portfolio of 21 resorts located in Mexico, the Dominican Republic and Jamaica. Unless otherwise indicated or the context requires otherwise, references in our condensed consolidated financial statements (our “Condensed Consolidated Financial Statements”) to “we,” “our,” “us” and similar expressions refer to Playa and its subsidiaries.
COVID-19 impact
Due to the spread of the coronavirus (“COVID-19”) global pandemic, and in response to related governmental restrictions and advisories, reductions in scheduled commercial airline service, and potential health risks to our employees and guests, we temporarily suspended operations at all of our resorts from late March through June 2020. Our resorts began reopening in July, in stages, based on incremental easing of government restrictions and advisories and increases in scheduled commercial airline service. Currently, 18 out of our 21 resorts have reopened. We also implemented additional safety measures at our resorts to mitigate the potential health risks of COVID-19.
Although we began operations in July, we cannot predict when our business will return to normalized levels because we cannot predict when all effects of the pandemic will subside. The longer and more severe the pandemic, the greater the material adverse effect the pandemic will have on our business, results of operations, cash flows, financial condition, access to credit markets and ability to service our debt.
Liquidity and ability to continue as a going concern
As COVID-19 has had a significant adverse impact on our business and financial condition, we took several actions to help remedy our liquidity situation, which include the following:
we temporarily suspended operations at all of our resorts in late March and subsequently began opening our resorts, in stages, beginning in July;
closed on the sale of equity (see Note 8) and issuance of additional debt (see Note 11) as part of our capital raise efforts;
amended our Senior Secured Credit Facility to waive the existing financial maintenance covenants until the fiscal quarter ended September 30, 2021 (see Note 11);
sold two of our resorts operated under the Jewel brand for cash consideration (see Note 4);
significantly reduced staffing levels at the properties and at our corporate offices;
imposed temporary compensation cuts throughout the entirety of our corporate offices;
adjusted our marketing spend;
canceled all non-essential corporate travel;
deferred all non-critical capital expenditures for the remainder of the year; and
continue to pursue the potential sale of certain of our non-core resorts.

Due to the measures we are taking and have taken, we expect to be in compliance with all financial maintenance covenants and expect to have sufficient liquidity to meet our obligations for at least twelve months from the date of this report.
Basis of preparation, presentation and measurement
Our Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) for interim financial information. Certain information and disclosures normally included in financial statements prepared in accordance with U.S. GAAP have been condensed or omitted. Accordingly, these unaudited interim Condensed Consolidated Financial Statements should be read in conjunction with our Consolidated Financial Statements as of and for the year ended December 31, 2019, included in our Annual Report on Form 10-K, filed with the Securities and Exchange Commission (the “SEC”) on February 27, 2020 (the “Annual Report”).
8


In our opinion, the unaudited interim Condensed Consolidated Financial Statements have been prepared on the same basis as the annual Consolidated Financial Statements and include all adjustments, consisting of only normal recurring adjustments, necessary for fair presentation.
The results of operations for the three and nine months ended September 30, 2020 are not necessarily indicative of the results of operations to be expected for the full year ended December 31, 2020. All dollar amounts (other than per share amounts) in the following disclosures are in thousands of United States dollars, unless otherwise indicated.
Note 2. Significant accounting policies
Assets held for sale

We classify a resort as held for sale in the period during which we have made the decision to dispose of the resort, a binding agreement to purchase the property has been signed under which the buyer has committed an amount of nonrefundable cash and no significant financing or other contingencies exist which could cause the transaction to not be completed in a timely manner. If these criteria are met, we perform the following steps: recognize an impairment loss if the fair value is lower than the carrying amount of the resort and related assets; cease recording depreciation expense; and classify the assets and related liabilities as held for sale on the balance sheet. Any asset impairment is recorded within impairment loss in the Condensed Consolidated Statements of Operations.
Standards adopted
StandardDescriptionDate of AdoptionEffect on the Financial Statements or Other Significant Matters
Accounting Standard Update (ASU) No. 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (as amended by ASU No. 2018-19)

This standard amends current guidance on the impairment of financial instruments by adding an impairment model (known as the current expected credit loss (CECL) model) that is based on expected losses rather than incurred losses. Under the new guidance, an entity recognizes, as an allowance, its estimate of expected credit losses.January 2020On January 1, 2020, we adopted ASU No. 2016-13. We determine our credit losses by applying an expected loss rate to the outstanding balance of accounts receivable for each of our reportable segments (refer to Note 15) and our corporate entities. The expected loss rates for our reportable segments and corporate entities were determined primarily using historical credit losses, which are not expected to differ from what is currently expected over the life of our trade receivables.

The adoption of ASU No. 2016-13 was immaterial to our Condensed Consolidated Financial Statements for the three months ended March 31, 2020.
Standards not yet adopted
StandardDescriptionDate of AdoptionEffect on the Financial Statements or Other Significant Matters
ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes
The standard simplifies the accounting for income taxes, eliminates certain exceptions within ASC 740, Income Taxes, and clarifies certain aspects of the current guidance to promote consistency among reporting entities.January 2021We are in the process of evaluating the impact of ASU No. 2019-12. The adoption of this standard will result in changes to deferred tax liabilities and deferred income tax expense for our resorts located in the Dominican Republic, which are subject to hybrid tax regimes.
ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting
The amendments in this update provide optional expedients and exceptions for applying generally accepted accounting principles (GAAP) to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met.

January 2022We are currently evaluating the impact of ASU No. 2020-04 on the Condensed Consolidated Financial Statements. We may elect to early adopt the standard prior to the discontinuation of LIBOR rates as of December 31, 2021.
9


Note 3. Revenue

The following tables present our revenues disaggregated by geographic segment (refer to discussion of our reportable segments in Note 15) ($ in thousands):
Three Months Ended September 30, 2020
Yucatán
Peninsula
Pacific
Coast
Dominican
Republic
Jamaica
Other
Total
Package revenue
$14,775 $526 $1,889 $5,515 $— $22,705 
Non-package revenue
3,128 261 564 1,306 259 5,518 
Management fees
— — — — 
Cost reimbursements
— — — 474 31 505 
Total revenue
$17,903 $787 $2,453 $7,295 $298 $28,736 
Three Months Ended September 30, 2019
Yucatán
Peninsula
Pacific
Coast
Dominican
Republic
Jamaica
Other
Total
Package revenue
$45,663 $15,450 $11,689 $38,289 $— $111,091 
Non-package revenue
7,437 2,310 2,928 7,377 13 20,065 
Management fees
— — — — 83 83 
Cost reimbursements
— — — 1,311 275 1,586 
Total revenue
$53,100 $17,760 $14,617 $46,977 $371 $132,825 
Nine Months Ended September 30, 2020
Yucatán
Peninsula
Pacific
Coast
Dominican
Republic
Jamaica
Other
Total
Package revenue
$71,337 $19,160 $33,078 $52,487 $— $176,062 
Non-package revenue
10,862 3,362 5,019 8,800 293 28,336 
Management fees
— — — — 635 635 
Cost reimbursements
— — — 1,484 429 1,913 
Total revenue
$82,199 $22,522 $38,097 $62,771 $1,357 $206,946 
Nine Months Ended September 30, 2019
Yucatán
Peninsula
Pacific
Coast
Dominican
Republic
Jamaica
Other
Total
Package revenue
$163,424 $57,943 $58,439 $137,172 $— $416,978 
Non-package revenue
23,676 9,111 11,922 24,236 30 68,975 
Management fees
— — — — 1,568 1,568 
Cost reimbursements
— — — 3,899 1,224 5,123 
Total revenue
$187,100 $67,054 $70,361 $165,307 $2,822 $492,644 
Contract assets and liabilities

We do not have any material contract assets as of September 30, 2020 and December 31, 2019 other than trade and other receivables on our Condensed Consolidated Balance Sheet. Our receivables are primarily the result of contracts with customers, which are reduced by an allowance for doubtful accounts that reflects our estimate of amounts that will not be collected.

We record contract liabilities when cash payments are received or due in advance of guests staying at our resorts, which are presented as advance deposits (see Note 14) within trade and other payables on our Condensed Consolidated Balance Sheet. Our advanced deposits are generally recognized as revenue within one year.
10


Note 4. Property and equipment
The balance of property and equipment, net is as follows ($ in thousands):
As of September 30,As of December 31,
20202019
Property and equipment, gross
Land, buildings and improvements$1,916,838 $1,976,214 
Fixtures and machinery (1)
84,913 81,437 
Furniture and other fixed assets231,627 228,533 
Construction in progress8,111 42,083 
Total property and equipment, gross2,241,489 2,328,267 
Accumulated depreciation(451,589)(398,353)
Total property and equipment, net$1,789,900 $1,929,914 
________
(1) Includes the gross balance of our financing lease right-of-use asset of $2.3 million (see Note 11).
Depreciation expense for property and equipment was $68.6 million and $76.9 million for the nine months ended September 30, 2020 and 2019, respectively, and $21.9 million and $29.2 million for the three months ended September 30, 2020 and 2019, respectively.
For the nine months ended September 30, 2020 and 2019, $0 million and $8.6 million of interest expense was capitalized on qualifying assets, respectively. For the three months ended September 30, 2020 and 2019, $0 million and $3.6 million of interest expense was capitalized on qualifying assets, respectively. Interest expense was capitalized using the weighted-average interest rate of the debt.

Sale of assets

On May 22, 2020, we completed the sale of the Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark, which were reported within our Jamaica reportable segment, for $60.0 million in cash consideration. Upon classification as held for sale, we recorded an impairment loss of $25.3 million based on the sale price of the properties, which is considered an observable input other than quoted prices (Level 2) in the U.S. GAAP fair value hierarchy. The impairment is recorded within impairment loss in the Condensed Consolidated Statements of Operations. Upon closing, we received total cash consideration of $58.7 million, after customary closing costs, and recognized a $1.8 million loss within loss on sale of assets in the Condensed Consolidated Statements of Operations.

Consistent with the terms of our Existing Credit Agreement (as defined in Note 11), we expect that a portion of the net proceeds, after deducting incremental expenses and capital expenditures incurred across our portfolio for up to 24 months following the sale, will be used to prepay our Term Loan in the second quarter of 2022.

Assets held for sale

Subsequent to quarter end, we entered into an agreement to sell the Dreams Puerto Aventuras for total cash consideration of approximately $34.5 million. The sale is expected to close by the first quarter of 2021, however there is no assurance that we will complete the transaction. The Dreams Puerto Aventuras was classified as held for sale after September 30, 2020.
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Lessor contracts
We rent certain real estate to third parties for office and retail space within our resorts. Our lessor contracts are considered operating leases and generally have a contractual term of one to three years. The following table presents our rental income for the three and nine months ended September 30, 2020 and 2019 ($ in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
Leases2020201920202019
Operating lease income (1)
$254 $1,215 $1,400 $3,931 
________
(1) Our operating lease income, which is recorded within non-package revenue in the Condensed Consolidated Statements of Operations, includes variable lease revenue, which is typically calculated as a percentage of our tenant's net sales.
Note 5. Income taxes
We are domiciled in The Netherlands and are taxed in The Netherlands with our other Dutch subsidiaries. Dutch companies are subject to Dutch corporate income tax at a general tax rate of 25%.

During the first quarter of 2019, we implemented a new transfer pricing policy, where the intercompany pricing mechanics between our entities are based on a return on operating assets per applicable guidelines defined by the Organization for Economic Cooperation and Development. As a result, certain of our resort entities that were previously in loss positions were expected to be profitable, which resulted in the release of their valuation allowances.

The adverse economic effects of the COVID-19 pandemic (see Note 1) have caused us to reassess our tax positions. Due to the current environment, including the temporary suspension of operations at our resorts, we concluded that our resort will be in loss positions for the year ended December 31, 2020 and adjusted our transfer pricing analysis accordingly. Additionally, we are closely monitoring the adverse effects of the COVID-19 pandemic on the realizability of our deferred tax assets. As a result, during the nine months ended September 30, 2020, we recognized an additional $20.2 million valuation allowance against the deferred tax assets of our Mexico, Jamaica and U.S. entities.

On March 27, 2020, the United States House of Representatives passed the Coronavirus Aid, Relief, and Economic Security Act (The CARES Act), also known as the Third COVID-19 Supplemental Relief Bill, and the President of the United States signed the legislation into law. We analyzed The CARES Act and do not expect the provisions of the legislation to have a significant impact on our effective tax rate or our income tax payable and deferred income tax positions as of September 30, 2020.
For the three months ended September 30, 2020, our income tax provision was $5.3 million, compared to a $1.5 million income tax provision for the three months ended September 30, 2019. The increase in our income tax provision of $3.8 million was driven primarily by additional tax expense of $20.2 million related to valuation allowances recognized for our Jamaica, Mexico and U.S. entities during the three months ended September 30, 2020, and a $1.4 million increase in tax expense associated with foreign exchange rate fluctuations. The increase in our income tax provision was offset by a $12.5 million increased tax benefit due to lower pre-tax book income from our tax paying entities, a $4.0 million increase in the discrete tax benefit due to lower future tax liabilities of certain Dominican Republic entities, and a $1.7 million tax benefit associated with an immaterial adjustment related to the sale of the Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark.
For the nine months ended September 30, 2020, our income tax benefit was $8.2 million, compared to a $10.0 million income tax benefit for the nine months ended September 30, 2019. The decrease in our income tax benefit of $1.8 million was driven primarily by a $3.2 million increase in income tax expense from a correction of an immaterial prior year error, a decreased tax benefit from the $14.3 million valuation allowance release during the nine months ended September 30, 2019 that did not occur during the nine months ended September 30, 2020, a $20.2 million tax provision related to valuation allowances recognized for our Jamaica, Mexico and U.S. entities, and a $2.3 million increase in tax expense associated with foreign exchange rate fluctuations. The decrease in the income tax benefit was offset by a $22.6 million increased tax benefit due to lower pre-tax book income from our tax paying entities, an $8.5 million increase in the discrete tax benefit due to lower future tax liabilities of certain Dominican Republic entities, and a $7.5 million discrete tax benefit associated with the sale of the Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark.

Two of our Dominican Republic entities, Playa Romana Mar B.V. and Playa Dominican Resorts B.V., which hold our Hilton La Romana All-Inclusive Resort and Hyatt Ziva and Hyatt Zilara Cap Cana resorts, respectively, were granted 15-year tax exemptions by the Ministry of Finance of the Dominican Republic beginning in 2019. The tax exemption status of Inversiones Vilazul, S.A.S., which holds our Dreams Punta Cana resort, expired on December 31, 2019.
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Note 6. Related party transactions
Relationship with Hyatt
Hyatt Hotels Corporation (“Hyatt”) is considered a related party due to its ownership of our ordinary shares by its affiliated entities and representation on our Board of Directors. We pay Hyatt fees associated with the franchise agreements of our resorts operating under the all-ages Hyatt Ziva and adults-only Hyatt Zilara brands and receive reimbursements for guests that pay for their stay using the World of Hyatt® guest loyalty program.
Relationship with Sagicor
Sagicor Group Jamaica Limited (“Sagicor”) is considered a related party due to its ownership of our ordinary shares by its affiliated entities and representation on our Board of Directors. We pay Sagicor for insurance coverage for some of our Jamaica properties. Sagicor is also a part owner of the Jewel Grande Montego Bay Resort & Spa and compensates us as manager of the property.
Lease with our Chief Executive Officer
One of our offices is owned by our Chief Executive Officer and we sublease the space at that location from a third party.
Transactions with related parties
Transactions between us and related parties during the three and nine months ended September 30, 2020 and 2019 were as follows ($ in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
Related PartyTransaction2020201920202019
Hyatt
Franchise fees (1)
$1,102 $3,516 $7,666 $13,054 
Sagicor
Insurance premiums (1)
$187 $186 $720 $1,317 
SagicorCost reimbursements$488 $1,393 $1,652 $4,200 
Chief Executive Officer
Lease expense (2)
$186 $187 $564 $539 
________
(1)Included in direct expense in the Condensed Consolidated Statements of Operations with the exception of certain immaterial fees associated with the Hyatt franchise agreements, which are included in selling, general, and administrative expense.
(2)Included in selling, general, and administrative expense in the Condensed Consolidated Statements of Operations.
Note 7. Commitments and contingencies
We are involved in various claims and lawsuits arising in the normal course of business, including proceedings involving tort and other general liability claims, and workers’ compensation and other employee claims. Most occurrences involving liability and claims of negligence are covered by insurance with solvent insurance carriers. We recognize a liability when we believe the loss is probable and reasonably estimable. We currently believe that the ultimate outcome of such lawsuits and proceedings will not, individually or in the aggregate, have a material effect on our Condensed Consolidated Financial Statements.
The Dutch corporate income tax act provides the option of a fiscal unity, which is a consolidated tax regime wherein the profits and losses of group companies can be offset against each other. Our Dutch companies file as a fiscal unity, with the exception of Playa Romana B.V., Playa Romana Mar B.V. and Playa Hotels & Resorts N.V. Playa Resorts Holding B.V. is the head of our Dutch fiscal unity and is jointly and severally liable for the tax liabilities of the fiscal unity as a whole.
Note 8. Ordinary shares
On December 14, 2018, our Board of Directors authorized the repurchase of up to $100.0 million of our outstanding ordinary shares as market conditions and our liquidity warrant. The repurchase program is subject to certain limitations under Dutch law, including existing, repurchase authorization granted by our shareholders. Repurchases may be made from time to time in the open market, in privately negotiated transactions or by other means (including Rule 10b5-1 trading plans). Depending on market conditions and other factors, these repurchases may be commenced or suspended from time to time without prior notice. During the three months ended September 30, 2020, we did not purchase any ordinary shares under the repurchase program.
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On June 12, 2020, we issued 4,878,049 ordinary shares with a par value of €0.10 per share, in a private placement exempt from registration under the Securities Act of 1933, as amended, in connection with our capital raising efforts. We received $19.6 million in cash consideration, after customary closing costs.
As of September 30, 2020, our ordinary share capital consisted of 134,496,340 ordinary shares outstanding, which have a par value of €0.10 per share. In addition, 3,478,147 restricted shares and performance share awards and 22,656 restricted share units were outstanding under the 2017 Plan (as defined in Note 9). The holders of restricted shares and performance share awards are entitled to vote, but not dispose of, such shares until they vest. The holders of restricted share units are neither entitled to vote nor dispose of such shares until they vest.
Note 9. Share-based compensation
We adopted our 2017 Omnibus Incentive Plan (the “2017 Plan”) to attract and retain independent directors, executive officers and other key employees and service providers. As of September 30, 2020, there were 6,242,621 shares available for future grants under the 2017 Plan.
Restricted share awards consist of restricted shares and restricted share units that are granted to eligible employees, executives, and board members and consist of ordinary shares (or the right to receive ordinary shares).
A summary of our restricted share awards from January 1, 2020 to September 30, 2020 is as follows:
Number of SharesWeighted-Average Grant Date Fair Value
Unvested balance at January 1, 20202,157,336 $9.03 
Granted1,076,619 7.92 
Vested(849,416)8.98 
Forfeited(84,450)8.89 
Unvested balance at September 30, 20202,300,089 $8.53 
Performance share awards consist of ordinary shares that may become earned and vested based on the achievement of performance targets adopted by our Compensation Committee. 
The table below summarizes the key inputs used in the Monte-Carlo simulation to determine the grant date fair value of the total shareholder return performance awards ($ in thousands):
Performance Award Grant DatePercentage of Total AwardGrant Date Fair Value by Component
Volatility (1)
Interest
Rate (2)
Dividend Yield
January 2, 2020
Total Shareholder Return50 %$1,334 24.87 %1.58 %— %
Adjusted EBITDA Comparison50 %$2,187 — %— %— %
________
(1) Expected volatility was determined based on the historical share prices in our industry.
(2) The risk-free rate was based on U.S. Treasury zero coupon issues with a remaining term equal to the remaining term of the measurement period.
A summary of our performance share awards from January 1, 2020 to September 30, 2020 is as follows:
Number of SharesWeighted-Average Grant Date Fair Value
Unvested balance at January 1, 2020913,407 $7.22 
Granted552,395 6.38 
Forfeited(265,088)7.99 
Unvested balance at September 30, 20201,200,714 $6.66 
On October 8, 2020, all unvested performance share awards were voluntarily waived by the award recipients and were cancelled.
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Note 10. Earnings per share
Basic and diluted earnings or losses per share (“EPS”) are as follows ($ in thousands, except share data):
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Numerator
Net (loss) income$(78,604)$(30,461)$(188,618)$13,567 
Denominator
Denominator for basic EPS - weighted-average number of shares outstanding134,493,864 129,841,264 131,426,886 130,265,112 
Effect of dilutive securities
Unvested restricted share awards— — — 336,135 
Denominator for diluted EPS - adjusted weighted-average number of shares outstanding134,493,864 129,841,264 131,426,886 130,601,247 
EPS - Basic$(0.58)$(0.23)$(1.44)$0.10 
EPS - Diluted$(0.58)$(0.23)$(1.44)$0.10 

For the three and nine months ended September 30, 2020, 1,200,714 shares of unvested performance-based equity awards were not included in the computation of diluted EPS after assumed conversions as the performance criteria were not met as of the end of the respective reporting period. For the three and nine months ended September 30, 2019, 934,107 shares of unvested performance-based equity awards were not included in the computation of diluted EPS after assumed conversions as the performance criteria were not met as of the end of the respective reporting period.

For the three and nine months ended September 30, 2020, 2,300,089 shares of unvested restricted share awards were not included in the computation of diluted EPS as their effect would have been anti-dilutive. For the three and nine months ended September 30, 2019, 2,175,638 and 292,937 shares of unvested restricted share awards, respectively, were not included in the computation of diluted EPS as their effect would have been anti-dilutive.

For the three and nine months ended September 30, 2020 and 2019, outstanding earnout warrants to acquire a total of 2,987,770 ordinary shares were not included in the computation of diluted EPS after assumed conversions because the warrants were not exercisable as of the end of the respective reporting period.
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Note 11. Debt
Our debt consists of the following ($ in thousands):
Outstanding Balance as of
Interest RateMaturity DateSeptember 30, 2020December 31, 2019
Revolving Credit Facilities
Revolving Credit Facility (1)
LIBOR + 3.00%
April 27, 2022$84,667 $60,000 
Senior Secured Credit Facilities
Term Loan (2)
LIBOR + 2.75%
April 27, 2024$978,873 $986,448 
Term A1 Loan11.4777%April 27, 202435,000 — 
Term A2 Loan11.4777%April 27, 202431,000 — 
Term A3 Loan (3)
LIBOR + 3.00%
April 27, 202428,000 — 
Total Term Loans (at stated value)1,072,873 986,448 
Unamortized discount(1,786)(2,168)
Unamortized debt issuance costs(6,471)(3,622)
Total Term Loans, net$1,064,616 $980,658 
Property Loan
Property Loan (at stated value)9.25%July 1, 2025$110,000 $— 
Unamortized discount(4,172)— 
Unamortized debt issuance costs(4,645)— 
Total Property Loan, net$101,183 $— 
Financing lease obligations$2,313 $— 
Total debt, net$1,252,779 $1,040,658 
________
(1)Undrawn balances bear interest between 0.5% to 0.25% depending on certain leverage ratios. We had available balances of $0 million and $40.0 million as of September 30, 2020 and December 31, 2019, respectively. The weighted-average interest rate on the outstanding balance of our Revolving Credit Facility was 3.15% and 4.72% as of September 30, 2020 and December 31, 2019, respectively.
(2)One-month London Interbank Offered Rate (“LIBOR”) rate is subject to a 1.0% floor. The interest rate was 3.75% and 4.55% as of September 30, 2020 and December 31, 2019, respectively. Our two interest rate swaps fix LIBOR at 2.85% on $800.0 million of our Term Loan (see Note 12).
(3)LIBOR rate is subject to a 1.0% floor. The interest rate was 4.00% as of September 30, 2020.

Fourth Amendment to Amended and Restated Credit Agreement
On June 12, 2020, we entered into the Fourth Amendment to the Amended & Restated Credit Agreement (the “Fourth Amendment”, and collectively with the unamended terms of the Senior Secured Credit Facility, the “Existing Credit Agreement”). The terms of the Senior Secured Credit Facility remain in effect except for the following terms modified by the Fourth Amendment:
i.replace the total net leverage ratio requirement of the financial covenant with a minimum liquidity test until September 30, 2021 (the “Relief Period”);
ii.modify the financial covenant for certain test dates after the Relief Period; and
iii.add certain restrictions on, among other things, the incurrence of additional debt and making of investments, dispositions and restricted payments during the Relief Period.

Additional Credit Facility
On June 12, 2020, we entered into an additional senior secured credit facility with an average interest rate of 9.25% that matures on April 27, 2024 and ranks pari passu with the Existing Credit Agreement (the “Additional Credit Facility”). The Additional Credit Facility consists of the following term loans:
i.$35.0 million term loan at fixed rate of 11.4777% (the “Term A1 Loan”);
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ii.$31.0 million term loan at fixed rate of 11.4777% (the “Term A2 Loan”); and
iii.$28.0 million term loan at our option of either a base rate plus a margin of 2.00% or LIBOR plus 3.00% (the “Term A3 Loan”). Term A3 Loan is a Eurocurrency loan subject to a 1.0% LIBOR floor consistent with the Existing Credit Agreement.
We intend to use the proceeds from the Additional Credit Facility for general corporate purposes. The obligations under the Additional Credit Facility are collateralized in a manner that is substantially identical to the Existing Credit Agreement.
Prior to the maturity date, the Additional Credit Facility does not require principal payments, but does include mandatory prepayment requirements for the Term A3 Loan that are consistent with the Existing Credit Agreement. Mandatory prepayments are required for certain asset sales, casualty events and condemnation events that are not reinvested in our business where our total net leverage ratio is above 4.00x. We may not voluntarily prepay any portion of the Additional Credit Facility prior to June 2023 without paying a make-whole premium equal to 100% of the interest that would have otherwise accrued from the date of such payment through June 2022 plus 50% of the interest that otherwise would have accrued from June 2022 to June 2023. Subsequent to June 2023, we may prepay any portion of the Additional Credit Facility without penalty.
In connection with the Additional Credit Facility, we terminated the remaining $15.0 million of unused capacity of our Revolving Credit Facility under the Existing Credit Agreement. The Additional Credit Facility contains covenants, including a springing financial maintenance covenant, identical to those contained in the Existing Credit Agreement.

Property Loan Agreement
On June 12, 2020, we entered into a property loan agreement in the amount of $110.0 million that has a fixed interest rate of 9.25% and matures on July 1, 2025 (the “Property Loan”). Prior to maturity, the Property Loan does not require principal payments. The Property Loan is collateralized by the mortgages of our Hyatt Ziva and Hyatt Zilara Cap Cana properties located in the Dominican Republic and the Hilton Rose Hall Resort & Spa located in Jamaica (collectively the “Properties”). We intend to use the proceeds of the Property Loan to finance the operation and management of the Properties and for general corporate purposes.
During the term of the Property Loan, we are required to deposit certain cash reserves including reserves for operating expenses, debt service and certain property improvement plan required work. We will continue to fund the reserves until the Properties achieve a debt service coverage ratio of 1.50x for two consecutive calendar quarters. These reserves are presented as restricted cash on our Condensed Consolidated Balance Sheet, which had a balance of $27.6 million as of September 30, 2020.
Financing lease obligation
On July 1, 2020, we entered into a twelve year financing lease arrangement with a third-party for the construction, management and maintenance of a thermal energy plant located at the Hyatt Ziva and Hyatt Zilara Cap Cana. We recognized a $2.3 million right-of-use asset and lease liability within property and equipment, net and debt, respectively, on the Condensed Consolidated Balance Sheet.
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Financial maintenance covenants
We were in compliance with all applicable covenants as of September 30, 2020. See a summary of our applicable covenants and restrictions below:
DebtCovenant Terms
Existing Credit Agreement
We are required to maintain a minimum liquidity balance of $60.0 million through the Relief Period.

If we have more than 35% drawn on the Revolving Credit Facility for periods subsequent to June 30, 2021, we will be subject to the following total net leverage ratio requirements:

6.50x for the period ended September 30, 2021;
6.00x for the period ended December 31, 2021; and
4.75x for periods thereafter.
Term A1 LoanSame terms as the Existing Credit Agreement.
Term A2 LoanNo applicable debt covenants.
Term A3 LoanNo applicable debt covenants.
Property Loan
No applicable debt covenants other than the requirement to maintain a cash reserve until the Properties achieve a debt service coverage ratio of 1.50x for two consecutive quarters.
Note 12. Derivative financial instruments
Interest rate swaps
Effective March 29, 2018, we entered into two interest rate swaps to mitigate the interest rate risk inherent to our floating rate debt. The interest rate swaps are not for trading purposes and have fixed notional values of $200.0 million and $600.0 million. The fixed rate paid by us is 2.85% and the variable rate received resets monthly to the one-month LIBOR rate, which results in us fixing LIBOR at 2.85% on $800.0 million of our Term Loan. The interest rate swaps mature on March 31, 2023.

On March 20, 2019, we elected to adopt hedge accounting and designate our interest rate swaps as cash flow hedges. Prior to our adoption of hedge accounting, the change in fair value of our interest rate swaps was recognized through interest expense in the Condensed Consolidated Statements of Operations. Following the adoption, the change in the fair value of our interest rate swaps that qualifies as effective cash flow hedges was recorded through other comprehensive loss (“OCI”) in the Condensed Consolidated Statements of Comprehensive Loss. Unrealized gains and losses in accumulated other comprehensive loss (“AOCI”) are reclassified to interest expense as interest payments are made on our variable rate debt. On February 29, 2020, our interest rate swaps were ineffective due to the decrease in interest rates and all subsequent changes in fair value were recognized through interest expense in the Condensed Consolidated Statements of Operations.

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The following tables present the effect of our interest rate swaps, net of tax, in the Condensed Consolidated Statements of Comprehensive Loss and Condensed Consolidated Statements of Operations for the three and nine months ended September 30, 2020 and 2019 ($ in thousands):
20202019
AOCI from our cash flow hedges as of January 1$20,164 $ 
Change in fair value16,956 5,834 
Reclassification from AOCI to interest expense(1,908)24 
OCI related to our cash flow hedges for the three months ended March 3115,048 5,858 
Change in fair value— 14,648 
Reclassification from AOCI to interest expense(2,926)136 
OCI related to our cash flow hedges for the three months ended June 30(2,926)14,784 
Change in fair value— 4,912 
Reclassification from AOCI to interest expense (1)
(2,958)(324)
OCI related to our cash flow hedges for the three months ended September 30(2,958)4,588 
AOCI from our cash flow hedges as of September 30$29,328 $25,230 
________
(1) As of September 30, 2020, the total amount expected to be reclassified from AOCI to interest expense during the next twelve months is $11.7 million.
Derivative Liabilities for Ineffective HedgesFinancial Statement ClassificationThree Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Interest rate swaps (1)
Interest expense$3,803 $— $22,306 $2,715 
________
(1) Includes the change in fair value of our interest rate swaps and the cash interest paid for the monthly settlements of the derivative.
The following tables present the effect of our interest rate swaps in the Condensed Consolidated Balance Sheet as of September 30, 2020 and December 31, 2019 ($ in thousands):
Derivative Liabilities for Effective HedgesFinancial Statement ClassificationAs of September 30,As of December 31,
20202019
Interest rate swapsDerivative financial instruments$— $31,932 
Derivative Liabilities for Ineffective HedgesFinancial Statement ClassificationAs of September 30,As of December 31,
20202019
Interest rate swapsDerivative financial instruments$50,832 $— 

Derivative financial instruments expose us to credit risk in the event of non-performance by the counterparty under the terms of the interest rate swaps. We incorporate these counterparty credit risks in our fair value measurements (see Note 13) and believe we minimize this credit risk by transacting with major creditworthy financial institutions.
Note 13. Fair value of financial instruments
The objective of a fair value measurement is to estimate the price at which an orderly transaction to sell the asset or to transfer the liability would take place between market participants at the measurement date under current market conditions. U.S. GAAP establishes a hierarchical disclosure framework, which prioritizes and ranks the level of observability of inputs used in measuring fair value as follows:
Level 1: Unadjusted quoted prices in active markets for identical assets or liabilities.
Level 2: Unadjusted quoted prices for similar assets or liabilities in active markets, or unadjusted quoted prices for identical or similar assets or liabilities in markets that are not active, or inputs other than quoted prices that are observable for the asset or liability.
Level 3: Inputs are unobservable and reflect our judgments about assumptions that market participants would use in pricing an asset or liability.
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We believe the carrying value of our financial instruments, excluding our debt, approximate their fair values as of September 30, 2020 and December 31, 2019. We did not have any Level 3 instruments during any of the periods presented in our Condensed Consolidated Financial Statements.
The following table presents our fair value hierarchy for our financial liabilities measured at fair value on a recurring basis as of September 30, 2020 and December 31, 2019 ($ in thousands):
September 30, 2020Level 1Level 2Level 3
Fair value measurements on a recurring basis
Interest rate swap$50,832 $— $50,832 $— 
December 31, 2019Level 1Level 2Level 3
Fair value measurements on a recurring basis
Interest rate swap$31,932 $— $31,932 $— 
The following tables present our fair value hierarchy for our financial liabilities not measured at fair value as of September 30, 2020 and December 31, 2019 ($ in thousands):
Carrying Value
Fair Value
As of September 30, 2020Level 1
Level 2
Level 3
Financial liabilities not recorded at fair value
Term Loan$974,103 $— $— $893,061 
Revolving Credit Facility84,667 — — 84,780 
Term A1 Loan33,701 — — 35,179 
Term A2 Loan29,850 — — 31,158 
Term A3 Loan26,962 — — 28,055 
Property Loan101,183 — — 110,848 
Total liabilities$1,250,466 $ $ $1,183,081 
Carrying ValueFair Value
As of December 31, 2019Level 1Level 2Level 3
Financial liabilities not recorded at fair value
Term Loan$980,658 $— $— $983,214 
Revolving Credit Facility60,000 — — 60,000 
Total liabilities$1,040,658 $ $ $1,043,214 
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The following table summarizes the valuation techniques used to estimate the fair value of our financial instruments measured at fair value on a recurring basis and our financial instruments not measured at fair value:
Valuation Technique
Financial instruments recorded at fair value
Interest rate swaps
The fair value of the interest rate swaps is estimated based on the expected future cash flows by incorporating the notional amount of the swaps, the contractual period to maturity, and observable market-based inputs, including interest rate curves. The fair value also incorporates credit valuation adjustments to appropriately reflect nonperformance risk. The fair value of our interest rate swaps is largely dependent on forecasted LIBOR as of the measurement date. If, in subsequent periods, forecasted LIBOR exceeds 2.85% we will recognize a gain and future cash inflows. Conversely, if forecasted LIBOR falls below 2.85% in subsequent periods we will recognize a loss and future cash outflows.
Financial instruments not recorded at fair value
Term Loans and Property LoanThe fair value of our Term Loans and Property Loan are estimated using cash flow projections over the remaining contractual period by applying market forward rates and discounting back at the appropriate discount rate.
Revolving Credit FacilityThe valuation technique of our Revolving Credit Facility is consistent with our Term Loans. The fair value of the Revolving Credit Facility generally approximates its carrying value as the expected term is significantly shorter in duration.
Note 14. Other balance sheet items
Trade and other receivables, net
The following summarizes the balances of trade and other receivables, net as of September 30, 2020 and December 31, 2019 ($ in thousands):
As of September 30,As of December 31,
20202019
Gross trade and other receivables$22,973 $73,015 
Allowance for doubtful accounts (1)
(2,102)(1,765)
Total trade and other receivables, net (2)
$20,871 $71,250 
________
(1) We recognized an additional $0.8 million in bad debt expense during the year ended December 31, 2019 as a result of the bankruptcy of Thomas Cook, one of our travel partners. We also recognized $2.1 million in bad debt expense during the nine months ended September 30, 2020 primarily as result of the negative effects of COVID-19.
(2) The opening balance as of January 1, 2019 was $64.8 million.

We have not experienced any significant write-offs to our accounts receivable during the three and nine months ended September 30, 2020 and 2019.
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Prepayments and other assets
The following summarizes the balances of prepayments and other assets as of September 30, 2020 and December 31, 2019 ($ in thousands):
As of September 30,As of December 31,
20202019
Advances to suppliers$9,753 $7,865 
Prepaid income taxes11,376 12,412 
Prepaid other taxes (1)
11,268 11,156 
Operating lease right-of-use assets4,448 5,673 
Contract deposit (2)
2,700 2,700 
Other assets4,941 4,885 
Total prepayments and other assets$44,486 $44,691 
________
(1) Includes recoverable value-added tax, general consumption tax and other sales tax accumulated by our Mexico, Jamaica, Netherlands and Dominican Republic entities.
(2) Represents a cash deposit related to the Sanctuary Cap Cana management contract. The deposit will be used towards a purchase of a partial interest in Sanctuary Cap Cana if we are able to agree on terms.
Goodwill
The gross carrying values and accumulated impairment losses of goodwill by reportable segment (refer to discussion of our reportable segments in Note 15) as of September 30, 2020 and December 31, 2019 are as follows ($ in thousands):
Yucatán PeninsulaPacific CoastDominican RepublicJamaicaTotal
Balance at December 31, 2019
Gross carrying value$51,731 $— $— $32,776 $84,507 
Accumulated impairment losses(6,168)— — — (6,168)
Net carrying value45,563   32,776 78,339 
Activity during the year
Adjustments (1)
— — — 1,756 1,756 
Impairment losses (2)
— — — (17,039)(17,039)
Balance at September 30, 2020
Gross carrying value 51,731 — — 34,532 86,263 
Accumulated impairment losses(6,168)— — (17,039)(23,207)
Net carrying value$45,563 $ $ $17,493 $63,056 
________
(1) During the third quarter of 2020, we recognized adjustments to deferred income taxes and goodwill representing a correction of an immaterial error for acquired property and equipment from the business combination with Sagicor in 2018. These adjustments were not significant to our previously reported Condensed Consolidated Financial Statements.
(2) As a result of the immaterial correction noted above, we recognized an additional $0.9 million in impairment losses during the third quarter of 2020.
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As a result of COVID-19 and the temporary suspension of operations at our resorts (see Note 1), the forecasted future cash flows of our reporting units materially decreased during the first quarter of 2020. We performed an interim quantitative impairment analysis as of March 31, 2020 and recognized $17.0 million of goodwill impairment losses at the following reporting units within impairment loss in the Condensed Consolidated Statements of Operations for the three months ended March 31, 2020 as we determined that their carrying values exceeded their fair value ($ in thousands):
Reporting UnitReportable Segment
Impairment Loss(1)
Jewel Runaway Bay Beach Resort & WaterparkJamaica$7,318 
Jewel Dunn’s River Beach Resort & SpaJamaica$5,400 
Jewel Paradise Cove Beach Resort & SpaJamaica$4,321 
________
(1) As a result of the immaterial correction to goodwill noted above, we recognized an additional $0.9 million in impairment losses on these three reporting units during the third quarter of 2020.

We recognized no additional goodwill impairment losses on our reporting units based on our interim quantitative impairment analysis as of June 30, 2020.
Other intangible assets
Other intangible assets as of September 30, 2020 and December 31, 2019 consisted of the following ($ in thousands):
As of September 30,As of December 31,
20202019
Gross carrying value
Casino and other licenses (1)
$875 $875 
Management contract1,900 1,900 
Enterprise resource planning system (2)
5,633 5,187 
Other4,274 3,346 
Total gross carrying value12,682 11,308 
Accumulated amortization
Management contract(214)(143)
Enterprise resource planning system (2)
(941)(437)
Other(2,999)(2,320)
Total accumulated amortization(4,154)(2,900)
Net carrying value
Casino and other licenses (1)
875 875 
Management contract1,686 1,757 
Enterprise resource planning system (2)
4,692 4,750 
Other1,275 1,026 
Total net carrying value$8,528 $8,408 
________
(1) Our casino licenses have indefinite lives. Accordingly, there is no associated amortization expense or accumulated amortization.
(2) Represents software development costs incurred to develop and implement SAP as our integrated enterprise resource planning (“ERP”) system, of which $1.4 million and $2.6 million was placed into service in 2020 and 2019, respectively and are being amortized over a weighted-average amortization period of 7 years.
Amortization expense for intangible assets was $1.3 million and $0.8 million for the nine months ended September 30, 2020 and 2019, respectively, and $0.6 million and $0.2 million for the three months ended September 30, 2020 and 2019, respectively.
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Trade and other payables
The following summarizes the balances of trade and other payables as of September 30, 2020 and December 31, 2019 ($ in thousands):
As of September 30,As of December 31,
20202019
Trade payables$17,308 $45,299 
Advance deposits (1)
25,086 53,769 
Withholding and other taxes payable37,261 46,983 
Interest payable1,455 125 
Payroll and related accruals14,090 14,547 
Accrued expenses and other payables18,937 20,880 
Total trade and other payables$114,137 $181,603 
________
(1) The opening balance as of January 1, 2019 was $57.3 million.
Other liabilities
The following summarizes the balances of other liabilities as of September 30, 2020 and December 31, 2019 ($ in thousands):
As of September 30,As of December 31,
20202019
Pension obligation (1)(2)
$5,563 $6,764 
Lease liabilities4,937 6,208 
Unfavorable ground lease liability2,114 2,187 
Key money (3)
16,024 8,225 
Other883 923 
Total other liabilities$29,521 $24,307 
________
(1) For the nine months ended September 30, 2020 and 2019, the service cost component of net periodic pension cost was $0.6 million and $0.6 million, respectively. For the three months ended September 30, 2020 and 2019, the service cost component of net periodic pension cost was $0.2 million and $0.2 million, respectively. These costs are recorded within direct expense in the Condensed Consolidated Statements of Operations.
(2) For the nine months ended September 30, 2020 and 2019, the non-service cost components of net periodic pension benefit or cost were $1.6 million and $0.4 million, respectively. For the three months ended September 30, 2020 and 2019, the non-service cost components of net periodic pension benefit or cost were $0.3 million and $0.2 million, respectively. These costs are recorded within other income (expense) in the Condensed Consolidated Statements of Operations.
(3) Represents the unamortized balance of key money received, which is amortized as a reduction to franchise fees within direct expenses in the Condensed Consolidated Statements of Operations. We received $8.5 million and $6.5 million in 2020 and 2019, respectively.
Note 15. Segment information
We consider each one of our owned resorts to be an operating segment, none of which meets the threshold for a reportable segment. We also allocate resources and assess operating performance based on individual resorts. Our operating segments meet the aggregation criteria and thus, we present four separate reportable segments by geography: (i) Yucatán Peninsula, (ii) Pacific Coast, (iii) Dominican Republic and (iv) Jamaica. For the three and nine months ended September 30, 2020 and 2019, we have excluded the immaterial amounts of management fees, cost reimbursements and other from our segment reporting.
Our operating segments are components of the business which are managed discretely and for which discrete financial information is reviewed regularly by our Chief Executive Officer, Chief Financial Officer and Chief Operating Officer, all of whom represent our chief operating decision maker (“CODM”). Financial information for each reportable segment is reviewed by the CODM to assess performance and make decisions regarding the allocation of resources.
The performance of our business is evaluated primarily on adjusted earnings before interest expense, income tax (provision) benefit, and depreciation and amortization expense (“Adjusted EBITDA”), which should not be considered an alternative to net (loss) income or other measures of financial performance or liquidity derived in accordance with U.S. GAAP. The performance of our segments is evaluated on Adjusted EBITDA before corporate expenses and management fee income (“Owned Resort EBITDA”).
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We define Adjusted EBITDA as net (loss) income, determined in accordance with U.S. GAAP, for the period presented, before interest expense, income tax (provision) benefit, and depreciation and amortization expense, further adjusted to exclude the following items: (a) impairment loss; (b) other income (expense); (c) pre-opening expenses; (d) share-based compensation; (e) other tax income (expense); (f) transaction expenses; (g) loss on sale of assets; and (h) severance expenses.
There are limitations to using financial measures such as Adjusted EBITDA and Owned Resort EBITDA. For example, other companies in our industry may define Adjusted EBITDA differently than we do. As a result, it may be difficult to use Adjusted EBITDA or similarly named financial measures that other companies publish to compare the performance of those companies to our performance. Because of these limitations, Adjusted EBITDA should not be considered as a measure of the income or loss generated by our business or discretionary cash available for investment in our business and investors should carefully consider our U.S. GAAP results presented in our Condensed Consolidated Financial Statements.
The following table presents segment owned net revenue and a reconciliation to total revenue for the three and nine months ended September 30, 2020 and 2019 ($ in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Owned net revenue
Yucatán Peninsula$17,351 $50,996 $79,689 $180,981 
Pacific Coast773 17,404 21,854 65,061 
Dominican Republic2,453 14,585 38,060 70,226 
Jamaica6,458 43,075 58,458 152,686 
Segment owned net revenue (1)
27,035 126,060 198,061 468,954 
Other258 14 293 30 
Management fees83 635 1,568 
Cost reimbursements505 1,586 1,913 5,123 
Compulsory tips930 5,082 6,044 16,969 
Total revenue$28,736 $132,825 $206,946 $492,644 
________
(1) Segment owned net revenue represents total revenue less compulsory tips paid to employees, cost reimbursements, management fees and other miscellaneous revenue not derived from segment operations.
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The following table presents segment Owned Resort EBITDA, Adjusted EBITDA and a reconciliation to net (loss) income for the three and nine months ended September 30, 2020 and 2019 ($ in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Owned Resort EBITDA
Yucatán Peninsula$(1,820)$13,777 $15,111 $67,087 
Pacific Coast(2,330)4,495 3,726 25,451 
Dominican Republic(6,296)(1,201)(3,388)17,305 
Jamaica(7,473)8,802 3,503 47,781 
Segment Owned Resort EBITDA(17,919)25,873 18,952 157,624 
Other corporate(8,205)(10,126)(26,782)(28,519)
Management fees83 635 1,568 
Total Adjusted EBITDA(26,116)15,830 (7,195)130,673 
Interest expense(19,973)(9,936)(61,844)(34,796)
Depreciation and amortization(22,518)(29,417)(69,877)(77,636)
Impairment loss(867)— (42,308)— 
Loss on sale of assets— — (1,729)— 
Other income (expense)224 (2,537)1,171 (2,775)
Pre-opening expenses— (257)— (548)
Share-based compensation(1,925)(1,850)(7,867)(6,612)
Other tax income (expense)170 318 (298)(484)
Transaction expenses(541)(1,253)(1,416)(4,493)
Severance expense(1,448)(6)(3,892)(139)
Non-service cost components of net periodic pension (benefit) cost (1)
(311)177 (1,600)352 
Net (loss) income before tax(73,305)(28,931)(196,855)3,542 
Income tax (provision) benefit(5,299)(1,530)8,237 10,025 
Net (loss) income$(78,604)$(30,461)$(188,618)$13,567 
________
(1) Represents the non-service cost components of net periodic pension (benefit) cost recorded within other income (expense) in the Condensed Consolidated Statements of Operations. We include these costs in calculating Adjusted EBITDA as they are considered part of our ongoing resort operations.

The following table presents segment property and equipment, gross and a reconciliation to total property and equipment, net as of September 30, 2020 and December 31, 2019 ($ in thousands):
As of September 30,As of December 31,
20202019
Segment property and equipment, gross
Yucatán Peninsula$865,703 $865,900 
Pacific Coast288,429 288,358 
Dominican Republic677,125 667,120 
Jamaica405,733 499,569 
Total segment property and equipment, gross2,236,990 2,320,947 
Corporate property and equipment, gross4,499 7,320 
Accumulated depreciation(451,589)(398,353)
Total property and equipment, net$1,789,900 $1,929,914 

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The following table presents segment capital expenditures and a reconciliation to total capital expenditures for the nine months ended September 30, 2020 and 2019 ($ in thousands):
Nine Months Ended September 30,
20202019
Segment capital expenditures
Yucatán Peninsula$3,423 $18,256 
Pacific Coast1,120 1,476 
Dominican Republic6,728 142,518 
Jamaica2,364 3,204 
Total segment capital expenditures (1)
13,635 165,454 
Corporate149 9,076 
Total capital expenditures (1)
$13,784 $174,530 
________
(1) Represents gross additions to property and equipment.
Note 16. Subsequent events
In preparing the interim Condensed Consolidated Financial Statements, there were no subsequent events since September 30, 2020 other than the following:
Subsequent to September 30, 2020, the global economy has continued to be severely impacted by the COVID-19 pandemic. We cannot predict when the effects of the pandemic will subside, and thus we cannot predict when we will be able to reopen all of our remaining resorts, whether our resorts will be permitted to remain open or when our business will return to normalized levels. There also can be no guarantee that when the effects of the pandemic subside that there will not be a later resurgence of the virus or that the demand for lodging, and consumer confidence in travel generally, will recover as quickly as other industries. The longer and more severe the pandemic, and the possibility of repeat or cyclical outbreaks of the virus beyond the one currently being experienced, the greater the material adverse effect the pandemic will have on our business, results of operations, cash flows, financial condition, access to credit markets and ability to service our indebtedness.
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Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
The following discussion and analysis of Playa Hotels & Resorts N.V.'s (“Playa”) financial condition and results of operations should be read in conjunction with our unaudited condensed consolidated financial statements (our “Condensed Consolidated Financial Statements”) and the notes related thereto which are included in “Item 1. Financial Statements” of this Quarterly Report on Form 10-Q. Unless the context otherwise requires, “we,” “us,” “our” and the “Company” refer to Playa and its subsidiaries.

Cautionary Note Regarding Forward-Looking Statements
This quarterly report contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements reflect our current expectations and projections about future events at the time, and thus involve uncertainty and risk. The words “believe,” “expect,” “anticipate,” “will,” “could,” “would,” “should,” “may,” “plan,” “estimate,” “intend,” “predict,” “potential,” “continue,” and the negatives of these words and other similar expressions generally identify forward looking statements. Forward-looking statements are subject to various factors that could cause actual outcomes or results to differ materially from those indicated in these statements, including the risks described under the sections entitled “Risk Factors” of our Annual Report on Form 10-K, filed with the SEC on February 27, 2020 and this quarterly report as such factors may be updated from time to time in our periodic filings with the SEC, which are accessible on the SEC’s website at www.sec.gov. These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included in this release and in our filings with the SEC. Currently, one of the most significant factors that could cause actual outcomes to differ materially from our forward-looking statements is the adverse effects of the current COVID-19 pandemic on our financial condition, operating results and cash flows, the airlines that service the locations where we own resorts, the short and longer-term demand for travel, the global economy and the local economies where we own resorts, and the financial markets. As a result of the COVID-19 pandemic, we temporarily suspended operations at all of our resorts from March 2020 until July 2020 and operations at 3 of our resorts remain suspended. The extent to which the COVID-19 pandemic will impact us and consumer behavior will depend on future developments, which are highly uncertain and cannot be predicted with confidence, including the scope, severity and duration of the pandemic, any resurgence of the pandemic after conditions initially improve, the government actions taken to contain the pandemic or mitigate its impact, the speed and effectiveness of vaccine and treatment developments, and the direct and indirect economic effects of the pandemic and containment measures, including the magnitude of its impact on unemployment rates and consumer discretionary spending, among others. Additional factors that could cause actual results and future events to differ materially from those set forth or contemplated in the forward-looking statements include:
general economic uncertainty and the effect of general economic conditions on the lodging industry in particular;
the popularity of the all-inclusive resort model, particularly in the luxury segment of the resort market;
changes in economic, social or political conditions in the regions we operate, including changes in perception of public-safety and changes in the supply of rooms from competing resorts;
the success and continuation of our relationships with Hyatt Hotels Corporation (“Hyatt”) and Hilton Worldwide Holdings, Inc. (“Hilton”);
the volatility of currency exchange rates;
the success of our branding or rebranding initiatives with our current portfolio and resorts that may be acquired in the future;
our failure to successfully complete acquisition, expansion, repair and renovation projects in the timeframes and at the costs and returns anticipated;
changes we may make in timing and scope of our development and renovation projects;
significant increases in construction and development costs;
significant increases in utilities costs;
our ability to obtain and maintain financing arrangements on attractive terms;
our ability to obtain and maintain ample liquidity to fund operations and service debt;
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the impact of and changes in governmental regulations or the enforcement thereof, tax laws and rates, accounting guidance and similar matters in regions in which we operate;
the ability of our guests to reach our resorts given government mandated travel restrictions;
the effectiveness of our internal controls and our corporate policies and procedures and the success and timing of the remediation efforts for the material weakness that we identified in our internal control over financial reporting;
changes in personnel and availability of qualified personnel;
environmental uncertainties and risks related to adverse weather conditions and natural disasters;
outbreak of widespread contagious diseases;
dependence on third parties to provide Internet, telecommunications and network connectivity to our data centers;
the volatility of the market price and liquidity of our ordinary shares and other of our securities; and
the increasingly competitive environment in which we operate.
 
While forward-looking statements reflect our good faith beliefs, they are not guarantees of future performance. The Company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions or factors, new information, data or methods, future events or other changes after the date of this quarterly report, except as required by applicable law. You should not place undue reliance on any forward-looking statements, which are based only on information currently available to us (or to third parties making the forward-looking statements).
Overview
 Playa is a leading owner, operator and developer of all-inclusive resorts in prime beachfront locations in popular vacation destinations in Mexico and the Caribbean. As of September 30, 2020, Playa owned and/or managed a total portfolio consisting of 21 resorts (8,172 rooms) located in Mexico, Jamaica, and the Dominican Republic. In Mexico, Playa owns and manages Hyatt Zilara Cancún, Hyatt Ziva Cancún, Panama Jack Resorts Cancún, Panama Jack Resorts Playa del Carmen, Hilton Playa del Carmen All-Inclusive Resort, Hyatt Ziva Puerto Vallarta and Hyatt Ziva Los Cabos. In Jamaica, Playa owns and manages Hyatt Zilara Rose Hall, Hyatt Ziva Rose Hall, Hilton Rose Hall Resort & Spa, Jewel Grande Montego Bay Resort & Spa, and Jewel Paradise Cove Beach Resort & Spa. In the Dominican Republic, Playa owns and manages the Hilton La Romana All-Inclusive Family Resort, the Hilton La Romana All-Inclusive Adult Resort, Hyatt Zilara Cap Cana and Hyatt Ziva Cap Cana. Playa also owns four resorts in Mexico and the Dominican Republic that are managed by a third party and Playa manages the Sanctuary Cap Cana in the Dominican Republic. We believe that the resorts we own and manage are among the finest all-inclusive resorts in the markets they serve. All of our resorts offer guests luxury accommodations, noteworthy architecture, extensive on-site activities and multiple food and beverage options. Our guests also have the opportunity to purchase upgrades from us such as premium rooms, dining experiences, wines and spirits and spa packages.
For the three months ended September 30, 2020, during which time operations at seven of our resorts were temporarily suspended and all operating resorts had severely reduced occupancy in response to the COVID-19 pandemic, we generated a net loss of $78.6 million, total revenue of $28.7 million, Net Package RevPAR of $30.71 and Adjusted EBITDA of $(26.1) million. For the three months ended September 30, 2019, we generated a net loss of $30.5 million, total revenue of $132.8 million, Net Package RevPAR of $169.58 and Adjusted EBITDA of $15.8 million.
For the nine months ended September 30, 2020, we generated a net loss of $188.6 million, total revenue of $206.9 million, Net Package RevPAR of $77.58 and Adjusted EBITDA of $(7.2) million. For the nine months ended September 30, 2019, we generated net income of $13.6 million, total revenue of $492.6 million, Net Package RevPAR of $207.22 and Adjusted EBITDA of $130.7 million.
Impact of COVID-19 Pandemic
The COVID-19 pandemic and the public health measures that have been undertaken in response have had a significant adverse impact on the global economy, the travel and hospitality industries and our business starting in the first quarter of 2020. The effects of the COVID-19 pandemic, including related government restrictions, border closings, quarantines, “shelter-in-place” orders and “social distancing,” have significantly disrupted global leisure travel, and has adversely impacted global commercial activity, contributing to
29


worldwide economic contraction and increased unemployment. We expect that the continuing economic fallout will create headwinds for leisure travel even after the current government restrictions are lifted.
Due to the spread of the COVID-19 pandemic and the associated restrictions placed on international travel, we temporarily suspended operations at all of our resorts in late March 2020 and subsequently began reopening our resorts on July 1, 2020.
As of November 1, 2020, 18 out of our 21 resorts have reopened:
ResortDate Reopened
Hilton Playa del Carmen All-Inclusive Resort7/1/2020
Hilton Rose Hall Resort & Spa7/1/2020
Hyatt Zilara Cancún7/1/2020
Hyatt Zilara Rose Hall7/1/2020
Hyatt Ziva Cancún7/1/2020
Hyatt Ziva Rose Hall7/1/2020
Jewel Grande Montego Bay Resort & Spa7/1/2020
Jewel Paradise Cove Beach Resort & Spa7/1/2020
Panama Jack Resorts Cancún7/15/2020
Sanctuary Cap Cana7/15/2020
Hyatt Zilara Cap Cana7/22/2020
Hyatt Ziva Cap Cana7/22/2020
Secrets Capri8/3/2020
Hyatt Ziva Los Cabos9/24/2020
Dreams Puerto Aventuras10/1/2020
Hyatt Ziva Puerto Vallarta10/1/2020
Panama Jack Resorts Playa del Carmen10/1/2020
Dreams Punta Cana10/2/2020
We anticipate opening the remainder of our resorts during the fourth quarter of 2020.
Our resorts account for all of our revenue. The suspension of operations at our resorts and the severely reduced occupancy at the resorts that have reopened have had a significant adverse effect on our liquidity. As of September 30, 2020, we had $195.5 million of available cash, excluding $27.6 million of restricted cash. We have taken the following measures to mitigate the impact of the effects of the COVID-19 pandemic on our liquidity position:
we announced on June 12, 2020 that we had raised $224.0 million of additional capital from affiliates of Davidson Kempner Capital Management LP (“DK”) in the form of $204.0 million of additional debt financing and $20.0 million of equity financing at a price of $4.10 per share;
we sold the Jewel Dunn's River Beach Resort & Spa and the Jewel Runaway Bay Beach Resort & Waterpark for a total cash consideration of $60.0 million. The transaction closed in May 2020;
we borrowed an additional $40.0 million under our Revolving Credit Facility in March 2020, increasing the amount outstanding on the facility to $85.0 million;
the temporary suspension of operations of all of our resorts significantly reduced the variable cost components of our resort-level operating expenses, including resort franchise and franchise-related fees, management fees and expenses related to our resort employees;
we have deferred all of our non-critical capital expenditures planned for 2020 and intend to spend a minimal amount on emergency capital expenditures;
we adopted temporary voluntary senior executive salary reductions while the majority of our resorts were closed, and our Chief Executive Officer’s voluntary 100% salary reduction remains in place;
we imposed temporary compensation cuts broadly throughout our corporate workforce and canceled all non-essential corporate travel and spending; and
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we have temporarily suspended repurchases of our ordinary shares under our share repurchase program until we have more visibility into the longer-term impact of COVID-19 and economic conditions improve.
In addition, the reduction in the size of our Board of Directors in 2020 to align with the Company’s size and needs has and will continue to reduce our expenses.
We cannot predict when the effects of the pandemic will subside, and thus we cannot predict when we will be able to reopen our remaining resorts, whether our resorts will be permitted to remain open or when our business will return to normalized levels. There also can be no guarantee that when the effects of the pandemic subside that there will not be a later resurgence of the virus or that the demand for lodging, and consumer confidence in travel generally, will recover as quickly as other industries. The longer and more severe the pandemic, and the possibility of repeat or cyclical outbreaks of the virus beyond the one currently being experienced, the greater the material adverse effect the pandemic will have on our business, results of operations, cash flows, financial condition, access to credit markets and ability to service our indebtedness. See “Part II - Item 1A. Risk Factors” included elsewhere in this quarterly report for additional information.

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Our Portfolio of Resorts
The following table presents an overview of our resorts at September 30, 2020. The table below is organized by our four geographic business segments: the Yucatán Peninsula, the Pacific Coast, the Dominican Republic and Jamaica.
Name of Resort 
Location 
Brand and Type 
Operator 
Year Built; Significant RenovationsRooms
Owned Resorts
Yucatán Peninsula    
Hyatt Ziva CancúnCancún, MexicoHyatt Ziva (all ages)Playa1975; 1980; 1986; 2002; 2015547
Hyatt Zilara CancúnCancún, MexicoHyatt Zilara (adults-only)Playa2006; 2009; 2013; 2017310
Panama Jack Resorts CancúnCancún, MexicoPanama Jack (all ages)Playa1985; 2009; 2017458
Hilton Playa del Carmen All-Inclusive Resort (1)
Playa del Carmen, MexicoHilton (adults-only)Playa2002; 2009; 2019524
Panama Jack Resorts Playa del CarmenPlaya del Carmen, MexicoPanama Jack (all ages)Playa1996; 2006; 2012; 2017287
Secrets CapriRiviera Maya, MexicoSecrets (adults-only)AMResorts2003291
Dreams Puerto AventurasRiviera Maya, MexicoDreams (all ages)AMResorts1991; 2009305
Pacific Coast    
Hyatt Ziva Los CabosCabo San Lucas, MexicoHyatt Ziva (all ages)Playa2007; 2009; 2015591
Hyatt Ziva Puerto VallartaPuerto Vallarta, MexicoHyatt Ziva (all ages)Playa1969; 1990; 2002; 2009; 2014; 2017335
Dominican Republic    
Hilton La Romana All-Inclusive Resort (2)
La Romana, Dominican RepublicHilton (adults-only)
Playa (2)
1997; 2008; 2019356
Hilton La Romana All-Inclusive Resort (2)
La Romana, Dominican RepublicHilton (all ages)
Playa (2)
1997; 2008; 2019418
Dreams Palm BeachPunta Cana, Dominican RepublicDreams (all ages)AMResorts1994; 2008500
Dreams Punta CanaPunta Cana, Dominican RepublicDreams (all ages)AMResorts2004620
Hyatt Ziva Cap CanaCap Cana, Dominican RepublicHyatt Ziva (all ages)Playa2019375
Hyatt Zilara Cap CanaCap Cana, Dominican RepublicHyatt Zilara (adults-only)Playa2019375
Jamaica
Hyatt Ziva Rose HallMontego Bay, JamaicaHyatt Ziva (all ages)Playa2000; 2014; 2017276
Hyatt Zilara Rose HallMontego Bay, JamaicaHyatt Zilara (adults-only)Playa2000; 2014; 2017344
Hilton Rose Hall Resort & SpaMontego Bay, JamaicaHilton (all ages)Playa1974; 2008; 2017495
Jewel Paradise Cove Beach Resort & SpaRunaway Bay, JamaicaJewel (adults-only)Playa2013225
Jewel Grande Montego Bay Resort & Spa (3)
Montego Bay, JamaicaJewel (all ages)Playa2016; 201788
Total Rooms Owned7,720
Managed Resorts
Sanctuary Cap Cana (4)
Punta Cana, Dominican RepublicSanctuary (adults-only)Playa2008; 2015; 2018323
Jewel Grande Montego Bay Resort & Spa (3)
Montego Bay, JamaicaJewel (condo-hotel)Playa2016; 2017129
Total Rooms Operated452
Total Rooms Owned and Operated  8,172
(1) Effective November 20, 2018, this resort was rebranded into Hilton all-inclusive resort. Renovations were completed in 2019.
(2) Pursuant to an agreement with Hilton, we rebranded these resorts as Hilton all-inclusive resorts in November 2018. The resorts are still owned and operated by Playa.
(3) We acquired an 88-unit tower and spa as part of the business combination with Sagicor. Additionally, we manage the majority of the units within the remaining two condo-hotel towers owned by Sagicor that comprise the Jewel Grande Montego Bay Resort & Spa.
(4) Owned by a third party.


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Results of Operations
Three Months Ended September 30, 2020 and 2019
The following table summarizes our results of operations on a consolidated basis for the three months ended September 30, 2020 and 2019 ($ in thousands):
Three Months Ended September 30,
Increase / Decrease
20202019
Change
% Change
Revenue
Package$22,705 $111,091 $(88,386)(79.6)%
Non-package5,518 20,065 (14,547)(72.5)%
Management fees83 (75)(90.4)%
Cost reimbursements505 1,586 (1,081)(68.2)%
Total revenue28,736 132,825 (104,089)(78.4)%
Direct and selling, general and administrative expenses
Direct35,679 87,252 (51,573)(59.1)%
Selling, general and administrative22,943 30,771 (7,828)(25.4)%
Pre-opening— 257 (257)(100.0)%
Depreciation and amortization22,518 29,417 (6,899)(23.5)%
Reimbursed costs505 1,586 (1,081)(68.2)%
Impairment loss867 — 867 100.0 %
Gain on insurance proceeds(220)— (220)100.0 %
Direct and selling, general and administrative expenses82,292 149,283 (66,991)(44.9)%
Operating loss(53,556)(16,458)(37,098)225.4 %
Interest expense(19,973)(9,936)(10,037)101.0 %
Other income (expense)224 (2,537)2,761 (108.8)%
Net loss before tax(73,305)(28,931)(44,374)153.4 %
Income tax provision(5,299)(1,530)(3,769)246.3 %
Net loss$(78,604)$(30,461)$(48,143)158.0 %
The tables below set forth information for our total portfolio and our comparable portfolio with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Management Fee Revenue, Total Net Revenue, Adjusted EBITDA and Adjusted EBITDA Margin. For a description of these operating metrics and non-U.S. GAAP measures, see “Key Indicators of Financial and Operating Performance” below. For discussion of Adjusted EBITDA and reconciliation to the most comparable U.S. GAAP financial measures, see “Key Indicators of Financial and Operating Performance” and “Non-U.S. GAAP Financial Measures” below.
Our comparable portfolio for the three months ended September 30, 2020 excludes the following resorts: Hilton La Romana All-Inclusive Resort and Hilton Playa del Carmen All-Inclusive Resort, which were under renovation in 2019, Hyatt Ziva and Hyatt Zilara Cap Cana, a ground-up development opened November 2019 and Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark, which were sold in May 2020.
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Total Portfolio
Three Months Ended September 30,
Increase / Decrease
20202019Change % Change
Occupancy11.1 %75.5 %(64.4)pts(85.3)%
Net Package ADR$275.71 $224.60 $51.11 22.8 %
Net Package RevPAR$30.71 $169.58 $(138.87)(81.9)%
($ in thousands)
Net Package Revenue$21,813 $106,954 $(85,141)(79.6)%
Net Non-package Revenue5,480 19,120 (13,640)(71.3)%
Management Fee Revenue83 (75)(90.4)%
Total Net Revenue27,301 126,157 (98,856)(78.4)%
Adjusted EBITDA$(26,116)$15,830 $(41,946)(265.0)%
Adjusted EBITDA Margin(95.7)%12.5 %(108.2)pts(865.6)%
    
Comparable Portfolio
Three Months Ended September 30,
Increase / Decrease
20202019Change % Change
Occupancy11.8 %76.7 %(64.9)pts(84.6)%
Net Package ADR$281.95 $231.37 $50.58 21.9 %
Net Package RevPAR$33.23 $177.55 $(144.32)(81.3)%
($ in thousands)
Net Package Revenue$17,337 $92,649 $(75,312)(81.3)%
Net Non-package Revenue4,200 16,059 (11,859)(73.8)%
Management Fee Revenue83 (75)(90.4)%
Total Net Revenue21,545 108,791 (87,246)(80.2)%
Adjusted EBITDA$(20,052)$16,034 $(36,086)(225.1)%
Adjusted EBITDA Margin(93.1)%14.7 %(107.8)pts(733.3)%

Total Revenue and Total Net Revenue

Our total revenue for the three months ended September 30, 2020 decreased $104.1 million, or 78.4%, compared to the three months ended September 30, 2019. Our Total Net Revenue for the three months ended September 30, 2020 decreased $98.9 million, or 78.4%, compared to the three months ended September 30, 2019. These decreases are due to the closures or reduced occupancy at all our resorts during the third quarter as a result of the COVID-19 pandemic. Total Net Revenue during the third quarter includes a $2.9 million favorable VAT tax adjustment following OECD guidelines for Transfer Pricing for Multinational Enterprises which considers the economic impact of the COVID-19 pandemic. This adjustment results in a favorable adjustment to Net Package Revenue and Net Package ADR. Excluding this adjustment, Net Package Revenue would be $18.9 million and Net Package ADR would be $239.50, representing a decrease of 82.3% and an increase of 6.6%, respectively for the three months ended September 30, 2020. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
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The following table shows a reconciliation of comparable Net Package Revenue, Net Non-package Revenue and Management Fee Revenue to total revenue for the three months ended September 30, 2020 and 2019 ($ in thousands):
Three Months Ended September 30,Increase/Decrease
20202019Change % Change
Net Package Revenue
Comparable Net Package Revenue$17,337 $92,649 $(75,312)(81.3)%
Non-comparable Net Package Revenue4,476 14,305 (9,829)(68.7)%
Net Package Revenue21,813 106,954 (85,141)(79.6)%
Net Non-package Revenue
Comparable Net Non-package Revenue4,200 16,059 (11,859)(73.8)%
Non-comparable Net Non-package Revenue1,280 3,061 (1,781)(58.2)%
Net Non-package Revenue5,480 19,120 (13,640)(71.3)%
Management Fee Revenue
Comparable Management Fee Revenue83 (75)(90.4)%
Non-comparable Management Fee Revenue— — — — %
Management Fee Revenue8 83 (75)(90.4)%
Total Net Revenue
Comparable Total Net Revenue21,545 108,791 (87,246)(80.2)%
Non-comparable Total Net Revenue5,756 17,366 (11,610)(66.9)%
Total Net Revenue27,301 126,157 (98,856)(78.4)%
Compulsory tips930 5,082 (4,152)(81.7)%
Cost Reimbursements505 1,586 (1,081)(68.2)%
Total revenue$28,736 $132,825 $(104,089)(78.4)%

Comparable Total Net Revenue
Our Comparable Total Net Revenue for the three months ended September 30, 2020 decreased $87.2 million, or 80.2%, compared to the three months ended September 30, 2019. These decreases are due to the closures or reduced occupancy at all of our resorts during the third quarter as a result of the COVID-19 pandemic. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.

Direct Expenses
The following table shows a reconciliation of our direct expenses to Net Direct Expenses for the three months ended September 30, 2020 and 2019 ($ in thousands):
Three Months Ended September 30,Increase/Decrease
20202019Change % Change
Direct expenses$35,679 $87,252 $(51,573)(59.1)%
Less: compulsory tips930 5,082 (4,152)(81.7)%
Net Direct Expenses$34,749 $82,170 $(47,421)(57.7)%
Our direct expenses include resort expenses, such as food and beverage, salaries and wages, utilities and other ongoing operational expenses. Our Net Direct Expenses were $34.7 million, or 127.3% of Total Net Revenue, for the three months ended September 30, 2020 and $82.2 million, or 65.1% of Total Net Revenue, for the three months ended September 30, 2019.
Net Direct Expenses for the three months ended September 30, 2020 decreased $47.4 million, or 57.7%, compared to the three months ended September 30, 2019. Net Direct Expenses at our comparable properties decreased $41.2 million, or 60.3%, compared to the three months ended September 30, 2019. Net Direct Expenses decreases are due to the closures or reduced occupancy at all of our resorts during the third quarter and cost cutting measures taken in response to the COVID-19 pandemic. Direct operating expenses
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fluctuate based on various factors, including changes in occupancy, labor costs, utilities, repair and maintenance costs and license and property taxes. Management fees and franchise fees, which are computed as a percentage of revenue, increase/decrease as a result of changes in revenues.
Net Direct Expenses consists of the following ($ in thousands):
Total Portfolio
Three Months Ended September 30,Increase/Decrease
20202019Change % Change
Food and beverages$4,876 $20,063 $(15,187)(75.7)%
Salaries and wages16,610 31,341 (14,731)(47.0)%
Repairs and maintenance2,426 4,231 (1,805)(42.7)%
Utilities and sewerage5,242 9,657 (4,415)(45.7)%
Licenses and property taxes477 611 (134)(21.9)%
Incentive and management fees (1)
(437)874 (1,311)(150.0)%
Franchise / license fees1,151 4,850 (3,699)(76.3)%
Transportation and travel expenses592 1,076 (484)(45.0)%
Laundry and cleaning expenses665 1,188 (523)(44.0)%
Property and equipment rental expense34 494 (460)(93.1)%
Entertainment expenses and decoration586 1,704 (1,118)(65.6)%
Office supplies122 257 (135)(52.5)%
Other operational expenses2,405 5,824 (3,419)(58.7)%
Total Net Direct Expenses$34,749 $82,170 $(47,421)(57.7)%
Comparable Portfolio
Three Months Ended September 30,Increase/Decrease
20202019Change % Change
Food and beverages$3,710 $16,704 $(12,994)(77.8)%
Salaries and wages13,166 25,766 (12,600)(48.9)%
Repairs and maintenance2,009 3,278 (1,269)(38.7)%
Utilities and sewerage4,032 7,890 (3,858)(48.9)%
Licenses and property taxes177 458 (281)(61.4)%
Incentive and management fees (1)
(437)890 (1,327)(149.1)%
Franchise / license fees975 4,485 (3,510)(78.3)%
Transportation and travel expenses346 886 (540)(60.9)%
Laundry and cleaning expenses564 892 (328)(36.8)%
Property and equipment rental expense13 403 (390)(96.8)%
Entertainment expenses and decoration487 1,550 (1,063)(68.6)%
Office supplies103 216 (113)(52.3)%
Other operational expenses1,941 4,882 (2,941)(60.2)%
Total Net Direct Expenses$27,086 $68,300 $(41,214)(60.3)%
________
(1)    Reduction to Net Direct Expenses for the three months ended September 30, 2020 was a result of gross operating losses of our resorts that incur incentive and management fees to third-parties.
    
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Selling, General and Administrative Expenses
Our selling, general and administrative expenses for the three months ended September 30, 2020 decreased $7.8 million, or 25.4%, compared to the three months ended September 30, 2019. These decreases were driven by the closures and reduced occupancy at all our resorts during the third quarter and cost cutting measures taken in response to the COVID-19 pandemic. These closures and cost cutting measures drove a $6.1 million decrease in advertising and commissions, a $0.9 million decrease in property selling, general and administrative expenses, a $0.8 million decrease in transaction expenses and a $0.9 million decrease in professional fees. These decreases were offset by an increase of $1.3 million in insurance expense.
Depreciation and Amortization Expense
Our depreciation and amortization expense for the three months ended September 30, 2020 decreased $6.9 million, or 23.5%, compared to the three months ended September 30, 2019. The decrease was due to a $8.6 million decrease at our 2019 renovation properties, Hilton Playa del Carmen All-Inclusive Resort and Hilton La Romana All-Inclusive Resort that incurred accelerated depreciation in 2019 and a $1.6 million decrease due to no longer holding in our portfolio Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark, which were sold in May 2020. This decrease was partially offset by the opening of Hyatt Ziva and Hyatt Zilara Cap Cana in the fourth quarter of 2019, which accounted for a $3.1 million increase.
Impairment Loss
Our impairment loss for the three months ended September 30, 2020 increased $0.9 million, or 100.0%, compared to the three months ended September 30, 2019. The increase resulted from the correction of an immaterial error for acquired property and equipment from the business combination with Sagicor in 2018. For further details see Note 14 to our Condensed Consolidated Financial Statements.
Interest Expense
Our interest expense for the three months ended September 30, 2020 increased $10.0 million, or 101.0%, as compared to the three months ended September 30, 2019. The increase in interest expense was driven primarily by $3.6 million capitalized interest recorded in the three months ended September 30, 2019 related to our development projects in 2019. For the three months ended September 30, 2020, we did not record any capitalized interest. Additionally, our interest expense increased $2.2 million and $2.6 million, respectively, due to the additional senior secured credit facility and property loan agreement executed on June 12, 2020. Finally, our interest expense increased $0.6 million due to draws on our Revolving Credit Facility.
Cash interest paid, excluding the effects of capitalized interest, increased $5.5 million for the three months ended September 30, 2020 as compared to the three months ended September 30, 2019. Cash interest paid increased $2.3 million and $2.0 million, respectively, due to the additional senior secured credit facility and property loan agreement executed on June 12, 2020 and $0.6 million due to draws on our Revolving Credit Facility. As of September 30, 2020, the total amount outstanding under our Revolving Credit Facility was $84.7 million.
Income Tax Provision
For the three months ended September 30, 2020, our income tax provision was $5.3 million, compared to a $1.5 million income tax provision for the three months ended September 30, 2019. See further details in Note 5 to our Condensed Consolidated Financial Statements.
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Results of Operations
Nine Months Ended September 30, 2020 and 2019
The following table summarizes our results of operations on a consolidated basis for the nine months ended September 30, 2020 and 2019 ($ in thousands):
Nine Months Ended September 30,
Increase / Decrease
20202019
Change
% Change
Revenue
Package$176,062 $416,978 $(240,916)(57.8)%
Non-package28,336 68,975 (40,639)(58.9)%
Management fees635 1,568 (933)(59.5)%
Cost reimbursements1,913 5,123 (3,210)(62.7)%
Total revenue206,946 492,644 (285,698)(58.0)%
Direct and selling, general and administrative expenses
Direct153,957 273,577 (119,620)(43.7)%
Selling, general and administrative76,514 94,647 (18,133)(19.2)%
Pre-opening— 548 (548)(100.0)%
Depreciation and amortization69,877 77,636 (7,759)(10.0)%
Reimbursed costs1,913 5,123 (3,210)(62.7)%
Impairment loss42,308 — 42,308 100.0 %
Loss on sale of assets1,729 — 1,729 100.0 %
Gain on insurance proceeds(3,170)— (3,170)100.0 %
Direct and selling, general and administrative expenses343,128 451,531 (108,403)(24.0)%
Operating (loss) income(136,182)41,113 (177,295)(431.2)%
Interest expense(61,844)(34,796)(27,048)77.7 %
Other income (expense)1,171 (2,775)3,946 (142.2)%
Net (loss) income before tax(196,855)3,542 (200,397)(5,657.7)%
Income tax benefit8,237 10,025 (1,788)(17.8)%
Net (loss) income$(188,618)$13,567 $(202,185)(1,490.3)%
The tables below set forth information for our total portfolio and comparable portfolio with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Management Fee Revenue, Total Net Revenue, Adjusted EBITDA and Adjusted EBITDA Margin. For a description of these operating metrics and non-U.S. GAAP measures, see “Key Indicators of Financial and Operating Performance” below. For discussion of Adjusted EBITDA and reconciliation to the most comparable U.S. GAAP financial measures, see “Key Indicators of Financial and Operating Performance” and “Non-U.S. GAAP Financial Measures” below.
Our comparable portfolio for the nine months ended September 30, 2020 excludes the following resorts: Hilton La Romana All-Inclusive Resort and Hilton Playa del Carmen All-Inclusive Resort, which were under renovation in 2019, Hyatt Ziva and Hyatt Zilara Cap Cana, a ground-up development opened November 2019 and Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark, which were sold in May 2020.
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Total Portfolio
Nine Months Ended September 30,
Increase / Decrease
20202019Change % Change
Occupancy26.4 %78.5 %(52.1)pts(66.4)%
Net Package ADR$294.33 $263.99 $30.34 11.5 %
Net Package RevPAR$77.58 $207.22 $(129.64)(62.6)%
($ in thousands)
Net Package Revenue$170,211 $401,637 $(231,426)(57.6)%
Net Non-package Revenue28,143 67,347 (39,204)(58.2)%
Management Fee Revenue635 1,568 (933)(59.5)%
Total Net Revenue198,989 470,552 (271,563)(57.7)%
Adjusted EBITDA$(7,195)$130,673 $(137,868)(105.5)%
Adjusted EBITDA Margin(3.6)%27.8 %(31.4)pts(112.9)%
Comparable Portfolio
Nine Months Ended September 30,
Increase / Decrease
20202019Change % Change
Occupancy27.7 %80.8 %(53.1)pts(65.7)%
Net Package ADR$297.84 $271.21 $26.63 9.8 %
Net Package RevPAR$82.46 $219.03 $(136.57)(62.4)%
($ in thousands)
Net Package Revenue$128,153 $338,885 $(210,732)(62.2)%
Net Non-package Revenue22,029 56,216 (34,187)(60.8)%
Management Fee Revenue635 1,568 (933)(59.5)%
Total Net Revenue150,817 396,669 (245,852)(62.0)%
Adjusted EBITDA$(7,921)$112,127 $(120,048)(107.1)%
Adjusted EBITDA Margin(5.3)%28.3 %(33.6)pts(118.7)%
Total Revenue and Total Net Revenue
Our total revenue for the nine months ended September 30, 2020 decreased $285.7 million, or 58.0%, compared to the nine months ended September 30, 2019. Our Total Net Revenue for the nine months ended September 30, 2020 decreased $271.6 million, or 57.7%, compared to the nine months ended September 30, 2019. These decreases are due to the closures and reduced occupancy at all of our resorts during the second and third quarters as a result of the COVID-19 pandemic. Total Net Revenue for the nine months ended September 30, 2020 includes a $2.9 million favorable VAT tax adjustment following OECD guidelines for Transfer Pricing for Multinational Enterprises which considers the economic impact of the COVID-19 pandemic. This adjustment results in a favorable adjustment to Net Package Revenue and Net Package ADR. Excluding this adjustment, Net Package Revenue would be $167.3 million and Net Package ADR would be $289.96, representing a decrease of 58.3% and an increase of 9.8%, respectively for the nine months ended September 30, 2020.
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The following table shows a reconciliation of comparable Net Package Revenue, Net Non-package Revenue and Management Fee Revenue to total revenue for the nine months ended September 30, 2020 and 2019 ($ in thousands):
Nine Months Ended September 30,Increase/Decrease
20202019Change % Change
Net Package Revenue
Comparable Net Package Revenue$128,153 $338,885 $(210,732)(62.2)%
Non-comparable Net Package Revenue42,058 62,752 (20,694)(33.0)%
Net Package Revenue170,211 401,637 (231,426)(57.6)%
Net Non-package Revenue
Comparable Net Non-package Revenue22,029 56,216 (34,187)(60.8)%
Non-comparable Net Non-package Revenue6,114 11,131 (5,017)(45.1)%
Net Non-package Revenue28,143 67,347 (39,204)(58.2)%
Management Fee Revenue
Comparable Management Fee Revenue635 1,568 (933)(59.5)%
Non-comparable Management Fee Revenue— — — — %
Management Fee Revenue635 1,568 (933)(59.5)%
Total Net Revenue
Comparable Total Net Revenue150,817 396,669 (245,852)(62.0)%
Non-comparable Total Net Revenue48,172 73,883 (25,711)(34.8)%
Total Net Revenue198,989 470,552 (271,563)(57.7)%
Compulsory tips6,044 16,969 (10,925)(64.4)%
Cost Reimbursements1,913 5,123 (3,210)(62.7)%
Total revenue$206,946 $492,644 $(285,698)(58.0)%
Comparable Total Net Revenue
Our Comparable Total Net Revenue for the nine months ended September 30, 2020 decreased $245.9 million, or 62.0%, compared to the nine months ended September 30, 2019. This decrease is due to the closures and reduced occupancy at all of our resorts during the second and third quarters, a result of the COVID-19 pandemic. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
Direct Expenses
The following table shows a reconciliation of our direct expenses to Net Direct Expenses for the nine months ended September 30, 2020 and 2019 ($ in thousands):
Nine Months Ended September 30,Increase/Decrease
20202019Change % Change
Direct expenses$153,957 $273,577 $(119,620)(43.7)%
Less: compulsory tips6,044 16,969 (10,925)(64.4)%
Net Direct Expenses$147,913 $256,608 $(108,695)(42.4)%
Our direct expenses include resort expenses, such as food and beverage, salaries and wages, utilities and other ongoing operational expenses. Our Net Direct Expenses were $147.9 million, or 74.3%, of Total Net Revenue for the nine months ended September 30, 2020 and $256.6 million, or 54.5%, of Total Net Revenue for the nine months ended September 30, 2019.
Net Direct Expenses for the nine months ended September 30, 2020 decreased $108.7 million, or 42.4%, compared to the nine months ended September 30, 2019. Net Direct Expenses at our comparable properties decreased $99.2 million, or 46.9%, compared to the nine months ended September 30, 2019 due to the closures and reduced occupancy at all of our resorts during the second and third quarters and cost cutting measures taken in response to the COVID-19 pandemic. Direct operating expenses fluctuate based on various
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factors, including changes in occupancy, labor costs, utilities, repair and maintenance costs and license and property taxes. Management fees and franchise fees, which are computed as a percentage of revenue, increase/decrease as a result of changes in revenues.
Net Direct Expenses consists of the following ($ in thousands):
Total Portfolio
Nine Months Ended September 30,Increase/Decrease
20202019Change % Change
Food and beverages$26,468 $62,925 $(36,457)(57.9)%
Salaries and wages65,618 95,701 (30,083)(31.4)%
Repairs and maintenance8,087 12,212 (4,125)(33.8)%
Utilities and sewerage18,217 28,172 (9,955)(35.3)%
Licenses and property taxes2,174 2,436 (262)(10.8)%
Incentive and management fees987 5,336 (4,349)(81.5)%
Franchise / license fees9,386 17,150 (7,764)(45.3)%
Transportation and travel expenses2,041 3,535 (1,494)(42.3)%
Laundry and cleaning expenses2,140 3,498 (1,358)(38.8)%
Property and equipment rental expense836 2,404 (1,568)(65.2)%
Entertainment expenses and decoration2,622 5,391 (2,769)(51.4)%
Office supplies431 1,126 (695)(61.7)%
Other operational expenses8,906 16,722 (7,816)(46.7)%
Total Net Direct Expenses$147,913 $256,608 $(108,695)(42.4)%
Comparable Portfolio
Nine Months Ended September 30,Increase/Decrease
20202019Change % Change
Food and beverages$19,060 $51,395 $(32,335)(62.9)%
Salaries and wages51,163 78,194 (27,031)(34.6)%
Repairs and maintenance6,241 9,698 (3,457)(35.6)%
Utilities and sewerage13,289 22,699 (9,410)(41.5)%
Licenses and property taxes1,466 1,638 (172)(10.5)%
Incentive and management fees987 5,433 (4,446)(81.8)%
Franchise / license fees7,176 15,301 (8,125)(53.1)%
Transportation and travel expenses1,250 2,706 (1,456)(53.8)%
Laundry and cleaning expenses1,590 2,583 (993)(38.4)%
Property and equipment rental expense691 1,926 (1,235)(64.1)%
Entertainment expenses and decoration2,052 4,833 (2,781)(57.5)%
Office supplies342 981 (639)(65.1)%
Other operational expenses6,960 14,046 (7,086)(50.4)%
Total Net Direct Expenses$112,267 $211,433 $(99,166)(46.9)%
Selling, General and Administrative Expenses
Our selling, general and administrative expenses for the nine months ended September 30, 2020 decreased $18.1 million, or 19.2%, compared to the nine months ended September 30, 2019. These decreases are due to the closures and reduced occupancy at all of our resorts during the second and third quarter. Cost cutting measures were taken in response to the COVID-19 pandemic, which drove a decrease of $16.5 million in advertising and commissions, a $3.1 million decrease in transaction expenses and a $2.7 million
41


decrease in property selling, general and administrative expenses. These decreases were offset by an increase of $2.9 million in insurance expense and a $1.3 million increase in share-based compensation.
Depreciation and Amortization Expense
Our depreciation and amortization expense for the nine months ended September 30, 2020 decreased $7.8 million, or 10.0%, compared to the nine months ended September 30, 2019. The decrease was due to a $13.5 million decrease at our 2019 renovation properties, Hilton Playa del Carmen All-Inclusive Resort and Hilton La Romana All-Inclusive Resort that incurred accelerated depreciation in 2019 and a $2.6 million decrease due to our dispositions of Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark, which were sold in May 2020. This decrease was partially offset by the opening of Hyatt Ziva and Hyatt Zilara Cap Cana in the fourth quarter of 2019, which accounted for an $8.0 million increase.
Impairment Loss
Our impairment loss for the nine months ended September 30, 2020 increased $42.3 million, or 100.0%, compared to the nine months ended September 30, 2019. The increase was driven by $25.3 million of property and equipment impairment recognized upon classification of the Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark as held for sale (see Note 4 to our Condensed Consolidated Financial Statements). The remaining increase was due to goodwill impairment resulting from the decrease in forecasted future cash flows in the first quarter of 2020 from the temporary suspension of operations from COVID-19 and a $0.9 million correction of an immaterial error for acquired property and equipment from the business combination with Sagicor in 2018 recognized in the third quarter of 2020 (see Note 14 to our Condensed Consolidated Financial Statements).
Interest Expense
Our interest expense for the nine months ended September 30, 2020 increased $27.0 million, or 77.7%, compared to the nine months ended September 30, 2019. The increase in interest expense was driven primarily by a $9.5 million increase due to the change in fair value of our interest rate swaps. In March 2019, we elected to adopt hedge accounting and designate our interest rate swaps as cash flow hedges. After the adoption of hedge accounting, we recorded the change in fair value of our interest rate swaps through other comprehensive (loss) income. Due to the drop in interest rates, our cash flow hedge was deemed ineffective and dedesignated in March 2020, resulting in recognizing the change in fair value of our interest rate swaps through interest expense. Additionally, our interest expense increased due to $8.5 million of capitalized interest recorded in the nine months ended September 30, 2019 for our development projects in 2019. For the nine months ended September 30, 2020, we did not record any capitalized interest. Finally, our interest expense increased $2.7 million and $2.8 million, respectively, due to the additional senior secured credit facility and property loan agreement executed on June 12, 2020 and $1.8 million due to draws on our Revolving Credit Facility.
Cash interest paid, excluding the effects of capitalized interest, increased $6.8 million for the nine months ended September 30, 2020 as compared to the nine months ended September 30, 2019. Cash interest paid increased $2.3 million and $2.0 million, respectively, due to the additional senior secured credit facility and property loan agreement executed on June 12, 2020 and $1.8 million due to additional interest from draws on the Revolving Credit Facility. As of September 30, 2020, the total amount outstanding under our Revolving Credit Facility was $84.7 million.
Income Tax Benefit
For the nine months ended September 30, 2020, our income tax benefit was $8.2 million, compared to a $10.0 million income tax benefit for the nine months ended September 30, 2019. See further details in Note 5 to our Condensed Consolidated Financial Statements.
Key Indicators of Financial and Operating Performance
We use a variety of financial and other information to monitor the financial and operating performance of our business. Some of this is financial information prepared in accordance with U.S. GAAP, while other information, though financial in nature, is not prepared in accordance with U.S. GAAP. For reconciliations of non-U.S. GAAP financial measures to the most comparable U.S. GAAP financial measure, see “Non-U.S. GAAP Financial Measures.” Our management also uses other information that is not financial in nature, including statistical information and comparative data that are commonly used within the lodging industry to evaluate the financial and operating performance of our portfolio. Our management uses this information to measure the performance of our segments and consolidated portfolio. We use this information for planning and monitoring our business, as well as in determining management and employee compensation. These key indicators include:
Net Package Revenue
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Net Non-package Revenue
Owned Net Revenue
Management Fee Revenue
Total Net Revenue
Occupancy
Net Package ADR
Net Package RevPAR
Adjusted EBITDA
Adjusted EBITDA Margin
Owned Resort EBITDA
Owned Resort EBITDA Margin
Comparable Non-U.S. GAAP Measures
Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Management Fee Revenue, Cost Reimbursements, Total Net Revenue and Net Direct Expenses
“Net Package Revenue” is derived from the sale of all-inclusive packages, which include room accommodations, food and beverage services and entertainment activities, net of compulsory tips paid to employees. Government mandated compulsory tips in the Dominican Republic are not included in this adjustment, as they are already excluded from revenue. Revenue is recognized, net of discounts and rebates, when the rooms are occupied and/or the relevant services have been rendered. Advance deposits received from guests are deferred and included in trade and other payables until the rooms are occupied and/or the relevant services have been rendered, at which point the revenue is recognized.
“Net Non-package Revenue” represents all other revenues earned from the operations of our resorts, other than Net Package Revenue, net of compulsory tips paid to employees. Government mandated compulsory tips in the Dominican Republic are not included in this adjustment, as they are already excluded from revenue. Net Non-package Revenue includes revenue associated with guests' purchases of upgrades, premium services and amenities, such as premium rooms, dining experiences, wines and spirits and spa packages, which are not included in the all-inclusive package. Revenue not included in a guest’s all-inclusive package is recognized when the goods are consumed.
“Owned Net Revenue” represents Net Package Revenue and Net Non-package Revenue. Owned Net Revenue represents a key indicator to assess the overall performance of our business and analyze trends, such as consumer demand, brand preference and competition. In analyzing our Owned Net Revenues, our management differentiates between Net Package Revenue and Net Non-package Revenue. Guests at our resorts purchase packages at stated rates, which include room accommodations, food and beverage services and entertainment activities, in contrast to other lodging business models, which typically only include the room accommodations in the stated rate. The amenities at all-inclusive resorts typically include a variety of buffet and á la carte restaurants, bars, activities, and shows and entertainment throughout the day.
“Management Fee Revenue” is derived from fees earned for managing resorts owned by third-parties. The fees earned are typically composed of a base fee, which is computed as a percentage of revenue, and an incentive fee, which is computed as a percentage of profitability. Management Fee Revenue had a minor contribution to our operating results for the three and nine months ended September 30, 2020 and 2019, but we expect Management Fee Revenue to be a more relevant indicator to assess the overall performance of our business in the future as we enter into more management contracts.
“Total Net Revenue” represents Net Package Revenue, Net Non-package Revenue and Management Fee Revenue. “Cost Reimbursements” is excluded from Total Net Revenue as it is not considered a key indicator of financial and operating performance. Cost Reimbursements is derived from the reimbursement of certain costs incurred by Playa on behalf of resorts managed by Playa and owned by third parties. This revenue is fully offset by reimbursable costs and has no net impact on operating (loss) income or net (loss) income.
“Net Direct Expenses” represents direct expenses, net of compulsory tips paid to employees.
Occupancy
“Occupancy” represents the total number of rooms sold for a period divided by the total number of rooms available during such period. The total number of rooms available excludes any rooms considered “Out of Order” due to renovation or a temporary problem rendering them inadequate for occupancy for an extended period of time. Occupancy is a useful measure of the utilization of a resort’s
43


total available capacity and can be used to gauge demand at a specific resort or group of properties during a given period. Occupancy levels also enable us to optimize Net Package ADR by increasing or decreasing the stated rate for our all-inclusive packages as demand for a resort increases or decreases.
Net Package ADR
“Net Package ADR” represents total Net Package Revenue for a period divided by the total number of rooms sold during such period. Net Package ADR trends and patterns provide useful information concerning the pricing environment and the nature of the guest base of our portfolio or comparable portfolio, as applicable. Net Package ADR is a commonly used performance measure in the all-inclusive segment of the lodging industry and is commonly used to assess the stated rates that guests are willing to pay through various distribution channels.
Net Package RevPAR
“Net Package RevPAR” is the product of Net Package ADR and the average daily occupancy percentage. Net Package RevPAR does not reflect the impact of non-package revenue. Although Net Package RevPAR does not include this additional revenue, it generally is considered the key performance measure in the all-inclusive segment of the lodging industry to identify trend information with respect to net room revenue produced by our portfolio or comparable portfolio, as applicable, and to evaluate operating performance on a consolidated basis or a regional basis, as applicable.
EBITDA, Adjusted EBITDA, Owned Resort EBITDA, Owned Resort EBITDA Margin and Adjusted EBITDA Margin
We define EBITDA, a non-U.S. GAAP financial measure, as net income or loss, determined in accordance with U.S. GAAP, for the period presented, before interest expense, income tax and depreciation and amortization expense. We define Adjusted EBITDA, a non-U.S. GAAP financial measure, as EBITDA further adjusted to exclude the following items:
Other income or expense
Pre-opening expense
Transaction expenses
Severance expense
Other tax expense
Gain on property damage insurance proceeds
Share-based compensation
Loss on extinguishment of debt
Other items, which may include but are not limited to the following: management contract termination fees; gains or losses from legal settlements; repairs from hurricanes and tropical storms and impairment losses.
We include the non-service cost components of net periodic pension cost or benefit recorded within other income or expense in the Condensed Consolidated Statements of Operations in calculating Adjusted EBITDA as they are considered part of our ongoing resort operations.
“Owned Resort EBITDA” represents Adjusted EBITDA before corporate expenses and Management Fee Revenue.
“Owned Resort EBITDA Margin” represents Owned Resort EBITDA as a percentage of Owned Net Revenue.
“Adjusted EBITDA Margin” represents Adjusted EBITDA as a percentage of Total Net Revenue.
Non-U.S. GAAP Measures
We believe that each of Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Total Net Revenue, Net Package ADR, Net Package RevPAR and Net Direct Expenses are useful to investors as they reflect our operating results by excluding compulsory tips. These tips have a margin of zero and do not represent our operating results.
We also believe that Adjusted EBITDA is useful to investors for two principal reasons. First, we believe Adjusted EBITDA assists investors in comparing our performance over various reporting periods on a consistent basis by removing from our operating results the impact of items that do not reflect our core operating performance. For example, changes in foreign exchange rates (which
44


are the principal driver of changes in other income or expense), and expenses related to capital raising, strategic initiatives and other corporate initiatives, such as expansion into new markets (which are the principal drivers of changes in transaction expenses), are not indicative of the operating performance of our resorts. The other adjustments included in our definition of Adjusted EBITDA relate to items that occur infrequently and therefore would obstruct the comparability of our operating results over reporting periods. For example, revenue from insurance policies, other than business interruption insurance policies, is infrequent in nature, and we believe excluding these expense and revenue items permits investors to better evaluate the core operating performance of our resorts over time. We believe Adjusted EBITDA Margin provides our investors a useful measurement of operating profitability for the same reasons we find Adjusted EBITDA useful.
The second principal reason that we believe Adjusted EBITDA is useful to investors is that it is considered a key performance indicator by our board of directors (our “Board”) and management. In addition, the compensation committee of our Board determines the annual variable compensation for certain members of our management based, in part, on consolidated Adjusted EBITDA. We believe that Adjusted EBITDA is useful to investors because it provides investors with information utilized by our Board and management to assess our performance and may (subject to the limitations described below) enable investors to compare the performance of our portfolio to our competitors.
Our non-U.S. GAAP financial measures are not substitutes for revenue, net income or any other measure determined in accordance with U.S. GAAP. There are limitations to the utility of non-U.S. GAAP financial measures, such as Adjusted EBITDA. For example, other companies in our industry may define Adjusted EBITDA differently than we do. As a result, it may be difficult to use Adjusted EBITDA or similarly named non-U.S. GAAP financial measures that other companies publish to compare the performance of those companies to our performance. Because of these limitations, our non-U.S. GAAP financial measures should not be considered as a measure of the income or loss generated by our business or discretionary cash available for investment in our business, and investors should carefully consider our U.S. GAAP results presented.
For a reconciliation of EBITDA, Adjusted EBITDA and Owned Resort EBITDA to net income as computed under U.S. GAAP, see “Non-U.S. GAAP Financial Measures.”
Comparable Non-U.S. GAAP Measures
We believe that presenting Adjusted EBITDA, Total Net Revenue, Net Package Revenue, Net Non-package Revenue and Net Direct Expenses on a comparable basis is useful to investors because these measures include only the results of resorts owned and in operation for the entirety of the periods presented and thereby eliminate disparities in results due to the acquisition or disposition of resorts or the impact of resort closures or re-openings in connection with redevelopment or renovation projects. As a result, we believe these measures provide more consistent metrics for comparing the performance of our operating resorts. We calculate comparable Adjusted EBITDA, comparable Total Net Revenue, comparable Net Package Revenue and comparable Net Non-package Revenue as the total amount of each respective measure less amounts attributable to non-comparable resorts, by which we mean resorts that were not owned or in operation during some or all of the relevant reporting period.
Our comparable resorts for the three and nine months ended September 30, 2020 excludes the following resorts: Hilton La Romana All-Inclusive Resort and Hilton Playa del Carmen All-Inclusive Resort, which were under renovation in 2019, Hyatt Ziva and Hyatt Zilara Cap Cana, a ground-up development opened November 2019 and Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark which were sold in May 2020.
A reconciliation of net income as computed under U.S. GAAP to comparable Adjusted EBITDA is presented in “Non-U.S. GAAP Financial Measures,” below. For a reconciliation of Comparable Net Package Revenue, Comparable Net Non-package Revenue, Comparable Management Fee Revenue and Comparable Total Net Revenue to total revenue as computed under U.S. GAAP, see “Results of Operations.”

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Segment Results
Three Months Ended September 30, 2020 and 2019
We evaluate our business segment operating performance using segment Owned Net Revenue and segment Owned Resort EBITDA. The following tables summarize segment Owned Net Revenue and segment Owned Resort EBITDA for the three months ended September 30, 2020 and 2019 ($ in thousands):
Three Months Ended September 30,
Increase / Decrease
20202019Change % Change
Owned Net Revenue
Yucatán Peninsula$17,351 $50,996 $(33,645)(66.0)%
Pacific Coast773 17,404 (16,631)(95.6)%
Dominican Republic2,453 14,585 (12,132)(83.2)%
Jamaica6,458 43,075 (36,617)(85.0)%
Segment Owned Net Revenue27,035 126,060 (99,025)(78.6)%
Other258 14 244 1,742.9 %
Management fees83 (75)(90.4)%
Total Net Revenue$27,301 $126,157 $(98,856)(78.4)%
Three Months Ended September 30,
Increase / Decrease
20202019Change % Change
Owned Resort EBITDA
Yucatán Peninsula$(1,820)$13,777 $(15,597)(113.2)%
Pacific Coast(2,330)4,495 (6,825)(151.8)%
Dominican Republic(6,296)(1,201)(5,095)424.2 %
Jamaica(7,473)8,802 (16,275)(184.9)%
Segment Owned Resort EBITDA(17,919)25,873 (43,792)(169.3)%
Other corporate(8,205)(10,126)1,921 (19.0)%
Management fees83 (75)(90.4)%
Total Adjusted EBITDA$(26,116)$15,830 $(41,946)(265.0)%
For a reconciliation of segment Owned Net Revenue and segment Owned Resort EBITDA to total revenue and net income, respectively, each as computed under U.S. GAAP, see Note 15 to our Condensed Consolidated Financial Statements.
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Yucatán Peninsula
The following tables set forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Yucatán Peninsula segment for the three months ended September 30, 2020 and 2019 for the total segment portfolio and comparable segment portfolio:
Total Portfolio
Three Months Ended September 30,
Increase / Decrease
20202019
Change
% Change 
Occupancy19.7 %85.3 %(65.6)pts(76.9)%
Net Package ADR$288.40 $225.21 $63.19 28.1 %
Net Package RevPAR$56.94 $192.00 $(135.06)(70.3)%
($ in thousands)
Net Package Revenue$14,259 $44,292 $(30,033)(67.8)%
Net Non-package Revenue3,092 6,704 (3,612)(53.9)%
Owned Net Revenue17,351 50,996 (33,645)(66.0)%
Owned Resort EBITDA$(1,820)$13,777 $(15,597)(113.2)%
Owned Resort EBITDA Margin(10.5)%27.0 %(37.5)pts(138.9)%
Comparable Portfolio
Three Months Ended September 30,
Increase / Decrease
20202019
Change
% Change 
Occupancy19.2 %85.2 %(66.0)pts(77.5)%
Net Package ADR$296.16 $227.14 $69.02 30.4 %
Net Package RevPAR$56.91 $193.56 $(136.65)(70.6)%
($ in thousands)
Net Package Revenue$11,508 $39,140 $(27,632)(70.6)%
Net Non-package Revenue2,376 5,685 (3,309)(58.2)%
Owned Net Revenue13,884 44,825 (30,941)(69.0)%
Owned Resort EBITDA$(1,157)$13,423 $(14,580)(108.6)%
Owned Resort EBITDA Margin(8.3)%29.9 %(38.2)pts(127.8)%
Segment Comparable Owned Net Revenue. Our Comparable Owned Net Revenue for the three months ended September 30, 2020 decreased $30.9 million, or 69.0%, compared to the three months ended September 30, 2019. These decreases are a result of the temporary suspension or reduced occupancy at all of our resorts in the third quarter in response to the COVID-19 pandemic. Comparable Owned Net Revenue during the third quarter includes a $1.4 million favorable VAT tax adjustment following OECD guidelines for Transfer Pricing for Multinational Enterprises which considers the economic impact of the COVID-19 pandemic. This adjustment results in a favorable adjustment to Comparable Net Package Revenue and Comparable Net Package ADR. Excluding this adjustment, Comparable Net Package Revenue would be $10.1 million, representing a decrease of 74.1% for the three months ended September 30, 2020. Comparable Net Package ADR would be $260.61 and Comparable Net Package RevPAR would be $50.08, representing an increase of 14.7% and a decrease of 74.1%, respectively for the three months ended September 30, 2020.
Total segment Owned Net Revenue during the third quarter includes a $2.0 million favorable VAT tax adjustment. Excluding this adjustment, Net Package Revenue would be $12.2 million, representing a decrease of 72.4% for the three months ended September 30, 2020. Net Package ADR would be $247.49 and Net Package RevPAR would be $48.86, representing an increase of 9.9% and a decrease of 74.6%, respectively for the three months ended September 30, 2020.
Segment Comparable Owned Resort EBITDA. Our Comparable Owned Resort EBITDA for the three months ended September 30, 2020 decreased $14.6 million, or 108.6%, compared to the three months ended September 30, 2019. These decreases are a result of the temporary suspension or reduced occupancy at all of our resorts in the third quarter in response to the COVID-19 pandemic.
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Pacific Coast
The following tables set forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Pacific Coast segment for the three months ended September 30, 2020 and 2019 for the total segment portfolio:
Three Months Ended September 30,
Increase / Decrease
20202019Change % Change
Occupancy1.0 %76.1 %(75.1)pts(98.7)%
Net Package ADR$578.90 $236.24 $342.66 145.0 %
Net Package RevPAR$6.01 $179.66 $(173.65)(96.7)%
($ in thousands)
Net Package Revenue$512 $15,306 $(14,794)(96.7)%
Net Non-package Revenue261 2,098 (1,837)(87.6)%
Owned Net Revenue773 17,404 (16,631)(95.6)%
Owned Resort EBITDA$(2,330)$4,495 $(6,825)(151.8)%
Owned Resort EBITDA Margin(301.4)%25.8 %(327.2)pts(1,268.2)%
Segment Owned Net Revenue. Our Owned Net Revenue for the three months ended September 30, 2020 decreased $16.6 million, or 95.6%, compared to the three months ended September 30, 2019. These decreases are a result of the temporary suspension of operations at both resorts in this segment during the third quarter in response to the COVID-19 pandemic. Owned Net Revenue during the third quarter includes a $0.3 million favorable VAT tax adjustment following OECD guidelines for Transfer Pricing for Multinational Enterprises which considers the economic impact of the COVID-19 pandemic. This adjustment results in a favorable adjustment to Owned Net Revenue and Net Package ADR. Excluding this adjustment, Owned Net Revenue would be $0.2 million representing a decrease of 98.8% for the three months ended September 30, 2020. Net Package ADR would be $203.13 and Net Package RevPAR would be $2.11, representing a decrease of 14.0% and a decrease of 98.8%, respectively for the three months ended September 30, 2020.
Segment Owned Resort EBITDA. Our Owned Resort EBITDA for the three months ended September 30, 2020 decreased $6.8 million, or 151.8%, compared to the three months ended September 30, 2019. These decreases are a result of the temporary suspension of operations at both resorts in this segment during the third quarter in response to the COVID-19 pandemic.
Dominican Republic
The following table sets forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Dominican Republic segment for the three months ended September 30, 2020 and 2019 for the total segment portfolio and comparable segment portfolio:
Total Portfolio
Three Months Ended September 30,
Increase / Decrease
20202019Change % Change
Occupancy2.9 %54.9 %(52.0)pts(94.7)%
Net Package ADR$268.25 $156.30 $111.95 71.6 %
Net Package RevPAR$7.76 $85.85 $(78.09)(91.0)%
($ in thousands)
Net Package Revenue$1,889 $11,658 $(9,769)(83.8)%
Net Non-package Revenue564 2,927 (2,363)(80.7)%
Owned Net Revenue2,453 14,585 (12,132)(83.2)%
Owned Resort EBITDA$(6,296)$(1,201)$(5,095)424.2 %
Owned Resort EBITDA Margin(256.7)%(8.2)%(248.5)pts3,030.5 %
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Comparable Portfolio
Three Months Ended September 30,
Increase / Decrease
20202019Change % Change
Occupancy— %59.6 %(59.6)pts(100.0)%
Net Package ADR$— $153.45 $(153.45)(100.0)%
Net Package RevPAR$— $91.53 $(91.53)(100.0)%
($ in thousands)
Net Package Revenue$(6)$9,431 $(9,437)(100.1)%
Net Non-package Revenue87 2,502 (2,415)(96.5)%
Owned Net Revenue81 11,933 (11,852)(99.3)%
Owned Resort EBITDA$(1,599)$811 $(2,410)(297.2)%
Owned Resort EBITDA Margin(1,974.1)%6.8 %(1,980.9)pts(29,130.9)%
Segment Comparable Owned Net Revenue. Our Comparable Owned Net Revenue for the three months ended September 30, 2020 decreased $11.9 million, or 99.3%, compared to the three months ended September 30, 2019. These decreases are a result of the temporary suspension or reduced occupancy at all of our resorts in the third quarter in response to the COVID-19 pandemic.
Segment Comparable Owned Resort EBITDA. Our Comparable Owned Resort EBITDA for the three months ended September 30, 2020 decreased $2.4 million, or 297.2%, compared to the three months ended September 30, 2019.These decreases are a result of the temporary suspension or reduced occupancy at all of our resorts in the third quarter in response to the COVID-19 pandemic.
Jamaica
The following table sets forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Jamaica segment for the three months ended September 30, 2020 and 2019 for the total segment portfolio and comparable segment portfolio:
Total Portfolio
Three Months Ended September 30,
Increase / Decrease
20202019Change % Change
Occupancy16.6 %78.3 %(61.7)pts(78.8)%
Net Package ADR$236.94 $254.72 $(17.78)(7.0)%
Net Package RevPAR$39.23 $199.40 $(160.17)(80.3)%
($ in thousands)
Net Package Revenue$5,153 $35,698 $(30,545)(85.6)%
Net Non-package Revenue1,305 7,377 (6,072)(82.3)%
Owned Net Revenue6,458 43,075 (36,617)(85.0)%
Owned Resort EBITDA$(7,473)$8,802 $(16,275)(184.9)%
Owned Resort EBITDA Margin(115.7)%20.4 %(136.1)pts(667.2)%
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Comparable Portfolio    
Three Months Ended September 30,
Increase / Decrease
20202019Change % Change
Occupancy16.6 %77.5 %(60.9)pts(78.6)%
Net Package ADR$244.74 $282.45 $(37.71)(13.4)%
Net Package RevPAR$40.52 $219.00 $(178.48)(81.5)%
($ in thousands)
Net Package Revenue$5,323 $28,772 $(23,449)(81.5)%
Net Non-package Revenue1,218 5,760 (4,542)(78.9)%
Owned Net Revenue6,541 34,532 (27,991)(81.1)%
Owned Resort EBITDA$(6,768)$7,348 $(14,116)(192.1)%
Owned Resort EBITDA Margin(103.5)%21.3 %(124.8)pts(585.9)%
Segment Comparable Owned Net Revenue. Our Comparable Owned Net Revenue for the three months ended September 30, 2020 decreased $28.0 million, or 81.1%, compared to the three months ended September 30, 2019. These decreases are a result of the temporary suspension or reduced occupancy at all of our resorts in the third quarter in response to the COVID-19 pandemic. Comparable Owned Net Revenue during the third quarter includes a $0.5 million favorable VAT tax adjustment following OECD guidelines for Transfer Pricing for Multinational Enterprises which considers the economic impact of the COVID-19 pandemic. This adjustment results in a favorable adjustment to Comparable Net Package Revenue and Comparable Net Package ADR. Excluding this adjustment, Comparable Net Package Revenue would be $4.8 million representing a decrease of 83.3% for the three months ended September 30, 2020. Comparable Net Package ADR would be $221.32 and Comparable Net Package RevPAR would be $36.64, representing a decrease of 21.6% and a decrease of 83.3%, respectively for the three months ended September 30, 2020.
Segment Comparable Owned Resort EBITDA. Our Comparable Owned Resort EBITDA for the three months ended September 30, 2020 decreased $14.1 million, or 192.1%, compared to the three months ended September 30, 2019. These decreases are a result of the temporary suspension or reduced occupancy at all of our resorts in the third quarter in response to the COVID-19 pandemic.
Segment Results
Nine Months Ended September 30, 2020 and 2019
We evaluate our business segment operating performance using segment Owned Net Revenue and segment Owned Resort EBITDA. The following tables summarize segment Owned Net Revenue and segment Owned Resort EBITDA for the nine months ended September 30, 2020 and 2019 ($ in thousands):
Nine Months Ended September 30,
Increase / Decrease
20202019
Change
% Change 
Owned Net Revenue
Yucatán Peninsula$79,689 $180,981 $(101,292)(56.0)%
Pacific Coast21,854 65,061 (43,207)(66.4)%
Dominican Republic38,060 70,226 (32,166)(45.8)%
Jamaica58,458 152,686 (94,228)(61.7)%
Segment Owned Net Revenue198,061 468,954 (270,893)(57.8)%
Other293 30 263 876.7 %
Management Fee Revenue635 1,568 (933)(59.5)%
Total Net Revenue$198,989 $470,552 $(271,563)(57.7)%
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Nine Months Ended September 30,
Increase / Decrease
20202019
Change
% Change
Owned Resort EBITDA
Yucatán Peninsula$15,111 $67,087 $(51,976)(77.5)%
Pacific Coast3,726 25,451 (21,725)(85.4)%
Dominican Republic(3,388)17,305 (20,693)(119.6)%
Jamaica3,503 47,781 (44,278)(92.7)%
Segment Owned Resort EBITDA18,952157,624(138,672)(88.0)%
Other corporate(26,782)(28,519)1,737 (6.1)%
Management Fee Revenue635 1,568 (933)(59.5)%
Total Adjusted EBITDA$(7,195)$130,673 $(137,868)(105.5)%
For a reconciliation of segment Owned Net Revenue and segment Owned Resort EBITDA to total revenue and net income, respectively, each as computed under U.S. GAAP, see Note 15 to our Condensed Consolidated Financial Statements.
Yucatán Peninsula
The following tables set forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Yucatán Peninsula segment for the nine months ended September 30, 2020 and 2019 for the total segment portfolio and comparable segment portfolio:
Total Portfolio
Nine Months Ended September 30,
Increase / Decrease
20202019
Change
% Change 
Occupancy31.2 %84.9 %(53.7)pts(63.3)%
Net Package ADR$296.21 $261.93 $34.28 13.1 %
Net Package RevPAR$92.48 $222.42 $(129.94)(58.4)%
($ in thousands)
Net Package Revenue$68,978 $158,487 $(89,509)(56.5)%
Net Non-package Revenue10,711 22,494 (11,783)(52.4)%
Owned Net Revenue79,689 180,981 (101,292)(56.0)%
Owned Resort EBITDA$15,111 $67,087 $(51,976)(77.5)%
Owned Resort EBITDA Margin19.0 %37.1 %(18.1)pts(48.8)%
Comparable Portfolio
Nine Months Ended September 30,
Increase / Decrease
20202019
Change
% Change 
Occupancy31.3 %85.4 %(54.1)pts(63.3)%
Net Package ADR$296.33 $262.09 $34.24 13.1 %
Net Package RevPAR$92.68 $223.78 $(131.10)(58.6)%
($ in thousands)
Net Package Revenue$55,818 $134,198 $(78,380)(58.4)%
Net Non-package Revenue8,420 18,779 (10,359)(55.2)%
Owned Net Revenue64,238 152,977 (88,739)(58.0)%
Owned Resort EBITDA$11,913 $57,695 $(45,782)(79.4)%
Owned Resort EBITDA Margin18.5 %37.7 %(19.2)pts(50.9)%
Segment Comparable Owned Net Revenue. Our Comparable Owned Net Revenue for the nine months ended September 30, 2020 decreased $88.7 million, or 58.0%, compared to the nine months ended September 30, 2019. These decreases are a result of the temporary suspension or reduced occupancy at all of our resorts during the second and third quarters in response to the COVID-19 pandemic. Comparable Owned Net Revenue during the third quarter includes a $1.4 million favorable VAT tax adjustment following OECD guidelines for Transfer Pricing for Multinational Enterprises which considers the economic impact of the COVID-19
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pandemic. This adjustment results in a favorable adjustment to Comparable Net Package Revenue and Comparable Net Package ADR. Excluding this adjustment, Comparable Net Package Revenue would be $54.4 million representing a decrease of 59.4% for the nine months ended September 30, 2020. Comparable Net Package ADR would be $289.00 and Comparable Net Package RevPAR would be $90.39, representing an increase of 10.3% and a decrease of 59.6%, respectively for the nine months ended September 30, 2020.
Total segment Owned Net Revenue during the third quarter includes a $2.0 million favorable VAT tax adjustment. Excluding this adjustment, Net Package Revenue would be $67.0 million, representing a decrease of 57.8% for the nine months ended September 30, 2020. Net Package ADR would be $287.53 and Net Package RevPAR would be $89.77, representing an increase of 9.8% and a decrease of 59.6%, respectively for the nine months ended September 30, 2020.
Segment Comparable Owned Resort EBITDA. Our Comparable Owned Resort EBITDA for the nine months ended September 30, 2020 decreased $45.8 million, or 79.4%, compared to the nine months ended September 30, 2019. These decreases are a result of the temporary suspension or reduced occupancy at all of our resorts during the second and third quarters in response to the COVID-19 pandemic.
Pacific Coast
The following tables set forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Pacific Coast segment for the nine months ended September 30, 2020 and 2019 for the total segment portfolio:
Nine Months Ended September 30,
Increase / Decrease
20202019Change % Change
Occupancy21.1 %76.2 %(55.1)pts(72.3)%
Net Package ADR$346.49 $292.73 $53.76 18.4 %
Net Package RevPAR$73.05 $222.92 $(149.87)(67.2)%
($ in thousands)
Net Package Revenue$18,533 $56,354 $(37,821)(67.1)%
Net Non-package Revenue3,321 8,707 (5,386)(61.9)%
Owned Net Revenue21,854 65,061 (43,207)(66.4)%
Owned Resort EBITDA$3,726 $25,451 $(21,725)(85.4)%
Owned Resort EBITDA Margin17.0 %39.1 %(22.1)pts(56.5)%
Segment Owned Net Revenue. Our Owned Net Revenue for the nine months ended September 30, 2020 decreased $43.2 million, or 66.4%, nine months ended September 30, 2019. These decreases are a result of the temporary suspension or reduced occupancy at all of our resorts during the second and third quarters in response to the COVID-19 pandemic. Owned Net Revenue during the third quarter includes a $0.3 million favorable VAT tax adjustment following OECD guidelines for Transfer Pricing for Multinational Enterprises which considers the economic impact of the COVID-19 pandemic. This adjustment results in a favorable adjustment to Owned Net Revenue and Net Package ADR. Excluding this adjustment, Owned Net Revenue would be $18.2 million representing a decrease of 67.7% for the nine months ended September 30, 2020. Net Package ADR would be $340.27 and Net Package RevPAR would be $71.73, representing an increase of 16.2% and a decrease of 67.8%, respectively for the nine months ended September 30, 2020.
Segment Owned Resort EBITDA. Our Owned Resort EBITDA for the nine months ended September 30, 2020 decreased $21.7 million, or 85.4%, compared to the nine months ended September 30, 2019. These decreases are a result of the temporary suspension or reduced occupancy at all of our resorts during the second and third quarters in response to the COVID-19 pandemic.
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Dominican Republic
The following tables set forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Dominican Republic segment for the nine months ended September 30, 2020 and 2019 for the total segment portfolio and comparable segment portfolio:
Total Portfolio
Nine Months Ended September 30,
Increase / Decrease
20202019Change % Change
Occupancy20.0 %66.9 %(46.9)pts(70.1)%
Net Package ADR$228.09 $196.91 $31.18 15.8 %
Net Package RevPAR$45.61 $131.77 $(86.16)(65.4)%
($ in thousands)
Net Package Revenue$33,041 $58,304 $(25,263)(43.3)%
Net Non-package Revenue5,019 11,922 (6,903)(57.9)%
Owned Net Revenue38,060 70,226 (32,166)(45.8)%
Owned Resort EBITDA$(3,388)$17,305 $(20,693)(119.6)%
Owned Resort EBITDA Margin(8.9)%24.6 %(33.5)pts(136.2)%
Comparable Portfolio
Nine Months Ended September 30,
Increase / Decrease
20202019Change % Change
Occupancy24.4 %76.1 %(51.7)pts(67.9)%
Net Package ADR$180.29 $197.27 $(16.98)(8.6)%
Net Package RevPAR$43.95 $150.12 $(106.17)(70.7)%
($ in thousands)
Net Package Revenue$13,487 $45,899 $(32,412)(70.6)%
Net Non-package Revenue2,666 9,550 (6,884)(72.1)%
Owned Net Revenue16,153 55,449 (39,296)(70.9)%
Owned Resort EBITDA$1,188 $16,787 $(15,599)(92.9)%
Owned Resort EBITDA Margin7.4 %30.3 %(22.9)pts(75.6)%
Segment Comparable Owned Net Revenue. Our Comparable Owned Net Revenue for the nine months ended September 30, 2020 decreased $39.3 million, or 70.9%, compared to the nine months ended September 30, 2019. These decreases are a result of the temporary suspension or reduced occupancy at all of our resorts during the second and third quarters in response to the COVID-19 pandemic.
Segment Comparable Owned Resort EBITDA. Our Comparable Owned Resort EBITDA for the nine months ended September 30, 2020 decreased $15.6 million, or 92.9%, compared to the nine months ended September 30, 2019. These decreases are a result of the temporary suspension or reduced occupancy at all of our resorts during the second and third quarters in response to the COVID-19 pandemic.
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Jamaica
The following table sets forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Jamaica segment for the nine months ended September 30, 2020 and 2019 for the total segment portfolio:
Total Portfolio
Nine Months Ended September 30,
Increase / Decrease
20202019Change% Change
Occupancy31.3 %80.6 %(49.3)pts(61.2)%
Net Package ADR$337.62 $300.38 $37.24 12.4 %
Net Package RevPAR$105.66 $242.26 $(136.60)(56.4)%
($ in thousands)
Net Package Revenue$49,659 $128,492 $(78,833)(61.4)%
Net Non-package Revenue8,799 24,194 (15,395)(63.6)%
Owned Net Revenue58,458 152,686 (94,228)(61.7)%
Owned Resort EBITDA$3,503 $47,781 $(44,278)(92.7)%
Owned Resort EBITDA Margin6.0 %31.3 %(25.3)pts(80.8)%
Comparable Portfolio    
Nine Months Ended September 30,
Increase / Decrease
20202019Change % Change
Occupancy29.0 %80.3 %(51.3)pts(63.9)%
Net Package ADR$354.84 $327.96 $26.88 8.2 %
Net Package RevPAR$103.04 $263.34 $(160.30)(60.9)%
($ in thousands)
Net Package Revenue$40,315 $102,434 (62,119)(60.6)%
Net Non-package Revenue7,329 19,150 (11,821)(61.7)%
Owned Net Revenue47,644 121,584 (73,940)(60.8)%
Owned Resort EBITDA$1,399 $39,145 $(37,746)(96.4)%
Owned Resort EBITDA Margin2.9 %32.2 %(29.3)pts(91.0)%

Segment Comparable Owned Net Revenue. Our Owned Net Revenue for the nine months ended September 30, 2020 decreased $73.9 million, or 60.8%, compared to the nine months ended September 30, 2019. These decreases are a result of the temporary suspension or reduced occupancy at all of our resorts during the second and third quarters in response to the COVID-19 pandemic. Comparable Owned Net Revenue during the third quarter includes a $0.5 million favorable VAT tax adjustment following OECD guidelines for Transfer Pricing for Multinational Enterprises which considers the economic impact of the COVID-19 pandemic. This adjustment results in a favorable adjustment to Comparable Net Package Revenue and Comparable Net Package ADR. Excluding this adjustment, Comparable Net Package Revenue would be $39.8 million representing a decrease of 61.1% for the nine months ended September 30, 2020. Comparable Net Package ADR would be $350.35 and Comparable Net Package RevPAR would be $101.73, representing an increase of 6.8% and a decrease of 61.4%, respectively for the nine months ended September 30, 2020.
Segment Comparable Owned Resort EBITDA. Our Owned Resort EBITDA for the nine months ended September 30, 2020 decreased $37.7 million, or 96.4%, compared to the nine months ended September 30, 2019. These decreases are a result of the temporary suspension or reduced occupancy at all of our resorts during the second and third quarters in response to the COVID-19 pandemic.
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Non-U.S. GAAP Financial Measures
Reconciliation of Net (Loss) Income to Adjusted EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization)
The following is a reconciliation of our U.S. GAAP net (loss) income to EBITDA, Adjusted EBITDA, Owned Resort EBITDA and Comparable Owned Resort EBITDA for the three and nine months ended September 30, 2020 and 2019 ($ in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Net (loss) income$(78,604)$(30,461)$(188,618)$13,567 
Interest expense19,973 9,936 61,844 34,796 
Income tax provision (benefit)5,299 1,530 (8,237)(10,025)
Depreciation and amortization22,518 29,417 69,877 77,636 
EBITDA(30,814)10,422 (65,134)115,974 
Other (income) expense (a)
(224)2,537 (1,171)2,775 
Share-based compensation1,925 1,850 7,867 6,612 
Pre-opening expenses — 257 — 548 
Transaction expense (b)
541 1,253 1,416 4,493 
Severance expense (c)
1,448 3,892 139 
Other tax (income) expense (d)
(170)(318)298 484 
Impairment loss (e)
867 — 42,308 — 
Loss on sale of assets— — 1,729 — 
Non-service cost components of net periodic pension benefit (cost) (f)
311 (177)1,600 (352)
Adjusted EBITDA(26,116)15,830 (7,195)130,673 
Other corporate8,205 10,126 26,782 28,519 
Management fee income(8)(83)(635)(1,568)
Owned Resort EBITDA(17,919)25,873 18,952 157,624 
Less: Non-comparable Owned Resort EBITDA(6,065)(204)726 18,546 
Comparable Owned Resort EBITDA (g)
$(11,854)$26,077 $18,226 $139,078 
________
(a)    Represents changes in foreign exchange and other miscellaneous expenses or income.
(b)    Represents expenses incurred in connection with corporate initiatives, such as: debt refinancing costs; other capital raising efforts; the redesign and build-out of our internal controls and strategic initiatives, such as the launch of a new resort or possible expansion into new markets.
(c)    Represents expenses incurred for employee terminations.
(d)    Relates primarily to a Dominican Republic asset/revenue tax, which is an alternative tax to income tax in the Dominican Republic. We eliminate this expense from Adjusted EBITDA because it is substantially similar to the income tax provision we eliminate from our calculation of EBITDA.
(e)    Represents the property and equipment impairment loss related to the sale of Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark and the impairment loss on the goodwill of our Jewel Paradise Cove Beach Resort & Spa, Jewel Dunn's River Beach Resort and Jewel Runaway Bay Beach Resort & Waterpark reporting units.
(f)    Represents the non-service cost components of net periodic pension benefit (cost) recorded within other income (expense) in the Condensed Consolidated Statement of Operations. Previously, these amounts were presented within direct expense. We include these benefits (costs) for the purposes of calculating Adjusted EBITDA as they are considered part of our ongoing resort operations.
(g)    Comparable resorts for the three and nine months ended September 30, 2020 exclude the following: Hilton La Romana All-Inclusive Resort and Hilton Playa del Carmen All-Inclusive Resort, which were under renovation in 2019, Hyatt Ziva and Hyatt Zilara Cap Cana, a ground-up development opened November 2019, and Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark which were sold in May 2020.
Seasonality
The seasonality of the lodging industry and the location of our resorts in Mexico and the Caribbean generally result in the greatest demand for our resorts between mid-December and April of each year, yielding higher occupancy levels and package rates during this period. This seasonality in demand has resulted in predictable fluctuations in revenue, results of operations, and liquidity, which are consistently higher during the first quarter of each year than in successive quarters.
However, the COVID-19 pandemic has altered this seasonal trend in 2020. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
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Inflation
Operators of lodging properties, in general, possess the ability to adjust room rates to reflect the effects of inflation. However, competitive pressures, in addition to the effects of the COVID-19 pandemic, may limit our ability to raise room rates to fully offset inflationary cost increases. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
Liquidity and Capital Resources
The suspension of operations of all of our resorts, which account for all of our revenue, as a result of the COVID-19 pandemic from late March until July 2020, and the phased re-opening thereafter, has had a significant adverse effect on our liquidity. Our net cash used in operating activities for the nine months ended September 30, 2020 was $60.6 million and we expect to have negative cash flows from operations for the fourth quarter of 2020 and that our cash flows from operations will be adversely affected for the duration of the COVID-19 pandemic. As of October 31, 2020, we had approximately $177.6 million of available cash excluding $23.7 million of restricted cash. See “Impact of COVID-19 Pandemic” above for information regarding the measures we have taken to preserve our available cash.
As of September 30, 2020, we had $195.5 million of available cash, excluding restricted cash, down from $251.0 million as of June 30, 2020. The reduction in available cash was attributable to cash used in operations in July, August and September 2020 of $18.0 million, $15.4 million and $16.2 million, respectively, development capital expenditures of $6.9 million and maintenance capital expenditures of $2.2 million, partially offset by $3.2 million of business interruption insurance proceeds.
Our primary short-term cash needs are paying operating expenses, maintaining our resorts, and servicing our outstanding indebtedness. As of September 30, 2020, we had $23.1 million of scheduled contractual obligations remaining in 2020. We have deferred substantially all development, expansion, renovation, repositioning and rebranding projects until at least 2021, with timing subject to the duration of the COVID-19 pandemic and the pace at which our business returns to more normalized levels.
We expect to meet our short-term liquidity requirements generally through existing cash balances, the sale of non-core assets and, if necessary, additional borrowings or equity issuances. On June 12, 2020, we announced that we had raised $224.0 million of additional capital from affiliates of Davidson Kempner Capital Management LP in the form of $204.0 million of additional debt financing and $20.0 million of equity financing at a price of $4.10 per share. In addition, in May 2020 we sold Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark for a total consideration of $60.0 million in cash during the second quarter of 2020.
Long-term liquidity needs may include property developments, expansions, renovations, repositioning and rebranding projects, potential acquisitions and the repayment of indebtedness. As of September 30, 2020, our total debt obligations were $1,269.9 million (which represents the principal amounts outstanding under our Revolving Credit Facility, Term Loans, Property Loan and Financing lease obligations, excluding a $6.0 million issuance discount on our Term Loan and $11.1 million of unamortized debt issuance costs). We expect to meet our long-term liquidity requirements generally through the sources available for short-term needs, as well as equity or debt issuances or proceeds from the potential disposal of assets.
We are continuing to monitor our liquidity and we may pursue additional sources of liquidity as needed. The availability of additional liquidity options will depend on the economic and financial environment, our credit, our historical and projected financial and operating performance and continued compliance with financial covenants. If operating conditions do not improve, whether as a result of the current pandemic or a resurgence thereof or for other reasons, we may not be able to maintain our current liquidity position or access additional sources of liquidity at acceptable terms or at all.
Financing Strategy
We intend to use other financing sources that may be available to us from time to time, including financing from banks, institutional investors or other lenders, such as bridge loans, letters of credit, joint ventures and other arrangements. Future financings may be unsecured or may be secured by mortgages or other interests in our assets. In addition, we may issue publicly or privately placed debt or equity securities. When possible and desirable, we will seek to replace short-term financing with long-term financing. We may use the proceeds from any financings to refinance existing indebtedness, to finance resort projects or acquisitions or for general working capital or other purposes.
Our indebtedness may be recourse, non-recourse or cross-collateralized and may be fixed rate or variable rate. If the indebtedness is non-recourse, the obligation to repay such indebtedness will generally be limited to the particular resort or resorts pledged to secure such indebtedness. In addition, we may invest in resorts subject to existing loans secured by mortgages or similar liens on the resorts or may refinance resorts acquired on a leveraged basis.
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Cash Flows
The following table summarizes our net cash provided by or used in operating activities, investing activities and financing activities for the periods indicated and should be read in conjunction with our Condensed Consolidated Statements of Cash Flows and accompanying notes thereto ($ in thousands):
Nine Months Ended September 30,
20202019
Net cash (used in) provided by operating activities$(60,552)$93,050 
Net cash provided by (used in) investing activities$37,724 $(163,356)
Net cash provided by (used in) financing activities$224,999 $(17,882)
Net Cash Provided by Operating Activities
Our net cash (used in) provided by operating activities is generated primarily from operating (loss or) income from our resorts. For the nine months ended September 30, 2020, our net cash used in operating activities was $60.6 million. For the nine months ended September 30, 2019 our net cash provided by operating activities was $93.1 million.
Net loss of $188.6 million for the nine months ended September 30, 2020 included significant non-cash expenses, including $69.9 million of depreciation and amortization, $42.3 million of impairment losses, $7.9 million of share-based compensation, and a $9.7 million loss on the fair value of our interest rate swaps, offset by changes in our assets and liabilities through the normal course of operations.
Net income of $13.6 million for the nine months ended September 30, 2019 included significant non-cash and cash expenses, including $77.6 million of depreciation and amortization, $6.6 million of share based compensation, and a $0.2 million loss on the fair value of our interest rates swaps, offset by changes in our assets and liabilities through the normal course of operations.
Net Cash Provided by or Used in Investing Activities
For the nine months ended September 30, 2020, our net cash provided by investing activities was $37.7 million. For the nine months ended September 30, 2019 our net cash used in financing activities was $163.4 million.
Activity for the nine months ended September 30, 2020:
Net proceeds from the sale of assets of $58.5 million;
Purchases of property and equipment of $28.8 million;
Includes $18.1 million in payments for prior year non-cash purchases of property and equipment;
Purchase of intangibles of $0.5 million; and
Receipt of key money of $8.5 million.
Activity for the nine months ended September 30, 2019:
Purchases of property and equipment of $165.5 million;
Purchase of intangibles of $2.5 million;
Property damage insurance proceeds of $2.0 million; and
Receipt of key money of $2.5 million.
Capital Expenditures
We maintain each of our properties in good repair and condition and in conformity with applicable laws and regulations, franchise and license agreements and management agreements. Capital expenditures made to extend the service life or increase the capacity of our assets, including expenditures for the replacement, improvement or expansion of existing capital assets (i.e., maintenance capital expenditures), differ from ongoing repair and maintenance expense items, which do not in our judgment extend the service life or increase the capacity of assets and are charged to expense as incurred. We have approval rights over capital expenditures made by our
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third-party manager as part of the annual budget process for each property they manage. From time to time, certain of our resorts may be undergoing renovations as a result of our decision to upgrade portions of the resorts, such as guestrooms, public space, meeting space, gyms, spas and/or restaurants, in order to better compete with other resorts in our markets. Due to the impacts of the COVID-19 pandemic on our liquidity, we have deferred all non-critical capital expenditures for the remainder of the year.

Net Cash Used in and Provided by Financing Activities
Our net cash provided by financing activities was $225.0 million for the nine months ended September 30, 2020 compared to $17.9 million in cash used in financing activities for the nine months ended September 30, 2019.
Activity for the nine months ended September 30, 2020:
Net proceeds from debt issuance of $199.6 million;
Proceeds from borrowings on our Revolving Credit Facility of $40.0 million;
Net proceeds from equity issuance of $19.6 million;
Principal payments on our Term Loan of $7.6 million;
Issuance costs of debt of $8.7 million;
Repayments on our Revolving Credit Facility of $15.3 million; and
Repurchases of ordinary shares of $2.5 million.
Activity for the nine months ended September 30, 2019:
Principal payments on our Term Loan of $7.6 million; and
Repurchases of ordinary shares of $10.3 million.
Share Repurchases
On December 14, 2018, our Board authorized the repurchase of up to $100.0 million of our outstanding ordinary shares as means of returning capital to our shareholders. Repurchases may be made from time to time in the open market, in privately negotiated transactions or by other means (including Rule 10b5-1 trading plans). Depending on market conditions and other factors, these repurchases may be commenced or suspended from time to time without prior notice. During the first quarter of 2020, we purchased 340,109 ordinary shares at an average price of $7.35 per share. We did not repurchase any shares during the second or third quarter of 2020. We have purchased a total of 2,178,837 shares and there was approximately $83.5 million remaining under our share repurchase authorization as of September 30, 2020. As part of our cash preservation efforts given our liquidity position as a result of the COVID-19 pandemic, we have suspended repurchases of our ordinary shares under our share repurchase program until we have more visibility into the longer-term impact of COVID-19 and economic conditions improve.
Senior Secured Credit Facility
Playa Resorts Holding B.V., a subsidiary of ours, holds a senior secured credit facility (“Senior Secured Credit Facility”), which consists of a term loan facility which matures on April 27, 2024 and our Revolving Credit Facility which matures on April 27, 2022. We borrowed $530.0 million under our initial term loan facility on April 27, 2017 (our “First Term Loan”). We received net proceeds of $32.5 million from our First Term Loan after prepaying our existing Senior Secured Credit Facility and a portion of our Senior Notes due 2020 and deducting a debt issuance discount of $1.3 million and unamortized debt issuance costs of $2.6 million.
We borrowed an additional $380.0 million under an incremental term loan facility (our “Second Term Loan” and together with the First Term Loan, the “Initial Term Loan”) on December 6, 2017. We received no proceeds from the Second Term Loan after full repayment of our Senior Notes due 2020 and deducting a debt issuance discount of $1.0 million and unamortized debt issuance costs of $0.2 million.
Our Initial Term Loan bore interest at a rate per annum equal to LIBOR plus 3.25% (where the applicable LIBOR rate had a 1.0% floor), and interest continued to be payable in cash in arrears on the last day of the applicable interest period (unless we elected to use the ABR rate in which case, interest was payable on the last business day of each of March, June, September and December).
Effective March 29, 2018, we entered into two interest rate swaps to mitigate the long-term interest rate risk inherent in our variable rate Term Loan. The interest rate swaps have an aggregate fixed notional value of $800.0 million. The fixed rate paid by us is 2.85% and the variable rate received resets monthly to the one-month LIBOR rate.
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On June 7, 2018, we entered into the Second Amendment to Amended & Restated Credit Agreement (the “Amendment”), which amended the Amended & Restated Credit Agreement, dated as of April 27, 2017 (the “Existing Credit Agreement”), governing our Senior Secured Credit Facility. The Amendment amended the Existing Credit Agreement to, among other things (i) effect an incremental term loan facility of $100.0 million (the “Third Term Loan” and, together with the Initial Term Loan, the “Term Loan”) that was incurred pursuant to the exercise of our option to request incremental loans under the Existing Credit Agreement and (ii) decrease the interest rate applicable to the Term Loan by 0.50% to, at our option, either a base rate plus a margin of 1.75% or LIBOR plus a margin of 2.75%. The other terms to the Existing Credit Agreement were not affected by the Amendment.
Our Term Loan requires quarterly payments of principal equal to 0.25% of the original principal amount of the Term Loan on the last business day of each March, June, September and December. The remaining unpaid amount of our Term Loan is due and payable at maturity on April 27, 2024. We may voluntarily prepay borrowings at any time without premium or penalty, subject to customary breakage costs in the case of LIBOR-based loans.
Our Revolving Credit Facility bears interest at variable interest rates that are, at the Borrower's option, either based on LIBOR or based on an alternate base rate derived from the greatest of the federal funds rate plus a spread, prime rate, or a one-month euro-currency rate plus a spread. We are required to pay a commitment fee ranging from 0.25% to 0.5% per annum (depending on the level of our consolidated secured leverage ratio in effect from time to time) on the average daily undrawn balance.
The Senior Secured Facility requires that most of our subsidiaries, and in some limited cases the Company, comply with covenants relating to customary matters, including with respect to incurring indebtedness and liens, paying dividends or making certain other distributions or redeeming equity interests, making acquisitions and investments, effecting mergers and asset sales, prepaying junior indebtedness, and engaging in transactions with affiliates.

Fourth Amendment to Amended and Restated Credit Agreement
On June 12, 2020, we entered into the Fourth Amendment to the Amended & Restated Credit Agreement (the “Fourth Amendment”, and collectively with the unamended terms of the Senior Secured Credit Facility, the “Existing Credit Agreement”). The terms of the Senior Secured Credit Facility remain in effect except for the following terms modified by the Fourth Amendment:
i.replace the total net leverage ratio requirement of the financial covenant with a minimum liquidity test until September 30, 2021 (the “Relief Period”);
ii.modify the financial covenant for certain test dates after the Relief Period; and
iii.add certain restrictions on, among other things, the incurrence of additional debt and making of investments, dispositions and restricted payments during the Relief Period.
Additional Credit Facility
On June 12, 2020, we entered into an additional senior secured credit facility with an average interest rate of 9.25% that matures on April 27, 2024 and ranks pari passu with the Existing Credit Agreement (the “Additional Credit Facility”). The Additional Credit Facility consists of the following term loans:
i.$35.0 million term loan at fixed rate of 11.4777% (the “Term A1 Loan”);
ii.$31.0 million term loan at fixed rate of 11.4777% (the “Term A2 Loan”); and
iii.$28.0 million term loan at our option of either a base rate plus a margin of 2.00% or LIBOR plus 3.00% (the “Term A3 Loan”). Term A3 Loan is subject to a 1.0% floor consistent with the Existing Credit Agreement.
We intend to use the proceeds from the Additional Credit Facility for general corporate purposes. The obligations under the Additional Credit Facility are collateralized in a manner that is substantially identical to the Existing Credit Agreement.
Prior to the maturity date, the Additional Credit Facility does not require principal payments, but does include mandatory prepayment requirements for the Term A3 Loan that are consistent with the Existing Credit Agreement. Mandatory prepayments are required for certain asset sales, casualty events and condemnation events that are not reinvested in our business where our total net leverage ratio is above 4.00x. We may not voluntarily prepay any portion of the Additional Credit Facility prior to June 2023 without paying a make-whole premium equal to 100% of the interest that would have otherwise accrued from the date of such payment through June 2022 plus 50% of the interest that otherwise would have accrued from June 2022 to June 2023. Subsequent to June 2023, we may prepay any portion of the Additional Credit Facility without penalty.
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In connection with the Additional Credit Facility, we terminated the remaining $15.0 million of unused capacity of our Revolving Credit Facility under the Existing Credit Agreement. The Additional Credit Facility contains covenants (including a springing financial maintenance covenant) identical to those contained in the Existing Credit Agreement.

Property Loan Agreement
On June 12, 2020, we entered into a property loan agreement in the amount of $110.0 million that has a fixed interest rate of 9.25% and matures on July 1, 2025 (the “Property Loan”). Prior to maturity, the Property Loan does not require principal payments. The Property Loan is collateralized by the mortgages of our Hyatt Ziva and Hyatt Zilara Cap Cana properties located in the Dominican Republic and the Hilton Rose Hall Resort & Spa located in Jamaica (collectively the “Properties”). We intend to use the proceeds of the Property Loan to finance the operation and management of the Properties and for general corporate purposes.
During the term of the Property Loan, we are required to deposit certain cash reserves including reserves for operating expenses, debt service and certain property improvement plan required work. We will continue to fund the reserves until the Properties achieve a debt service coverage ratio of 1.50x for two consecutive calendar quarters. These reserves are presented as restricted cash on our Condensed Consolidated Balance Sheet, which had a balance of $27.6 million as of September 30, 2020.
Contractual Obligations
As of September 30, 2020, there have been no significant changes to our “Contractual Obligations” table in Item 7, “Management's Discussion and Analysis of Financial Condition and Results of Operations” of our Annual Report, other than the change in debt, and related requirements, described below.
Total debt increased $223.5 million from $1,046.4 million as of December 31, 2019 to $1,269.9 million as of September 30, 2020. This increase was driven by an increase in the amount outstanding on our Revolving Credit Facility, additional proceeds from Term Loans, addition of a Property Loan and the recognition of a financing lease (see Note 11), which was offset by scheduled principal payments on our Term Loan. We do not anticipate making any further payments on our Revolving Credit Facility in 2020.
Additionally, in connection with the terms of the Existing Credit Agreement, we are required to use the net proceeds from the sale of assets to prepay the proportionate balance on our Senior Secured Credit Facility if our net leverage ratio is above 4.00x. In May 2022, we anticipate that we will prepay the net proceeds, which was $50.3 million as of September 30, 2020, from the sale of the Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark less incremental transaction costs and capital expenditures incurred across our portfolio leading up to the prepayment date.
Off Balance Sheet Arrangements
We had no off balance sheet arrangements for the three and nine months ended September 30, 2020 and 2019.
Critical Accounting Policies and Estimates

Our Condensed Consolidated Financial Statements included herein have been prepared in accordance with U.S. GAAP. The preparation of these financial statements requires management to make estimates and assumptions that affect the reported amounts and related disclosures. A number of our significant accounting policies are critical due to the fact that they require us to exercise a higher degree of judgment and estimation based on assumptions that are inherently uncertain. While we believe our estimates, assumptions and judgments are reasonable, they are based upon information presently available. Actual results may differ significantly from these estimates under different assumptions, judgments or conditions, which could have a material effect on our financial position, results of operations and related disclosures. The impacts of the COVID-19 pandemic have increased uncertainty, which has reduced our ability to use past results to estimate future performance. Accordingly, our estimates and judgments may be subject to greater volatility than has been the case in the past.

We have discussed those estimates that we believe are critical and require the use of complex judgment in their application in our Consolidated Financial Statements included within our Annual Report on Form 10-K for the year ended December 31, 2019, filed with the SEC on February 27, 2020. There have been no material changes to our critical accounting policies or the methodologies or assumptions we apply under them except for those disclosed in Note 2 to our Condensed Consolidated Financial Statements.
Fair Value of Financial Instruments

Our financial instruments consist of cash and cash equivalents, restricted cash, trade and other receivables, accounts receivable from related parties, certain prepayments and other assets, trade and other payables, payables to related parties, derivative financial
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instruments, other liabilities including our pension obligation and debt (excluding the financing lease obligation). See Note 13, “Fair value of financial instruments,” to our Condensed Consolidated Financial Statements for more information.
Related Party Transactions
See Note 6, “Related party transactions,” to our Condensed Consolidated Financial Statements for information on these transactions.
Recent Accounting Pronouncements
See the recent accounting pronouncements in Note 2 to our Condensed Consolidated Financial Statements.
Item 3.    Quantitative and Qualitative Disclosures About Market Risk.
In the normal course of operations, we are exposed to interest rate risk and foreign currency risk which may impact future income and cash flows.
Interest Rate Risk
The risk from market interest rate fluctuations mainly affects long-term debt bearing interest at a variable interest rate. We currently use an interest rate swap (see Note 12 of our Condensed Consolidated Financial Statements) to manage exposure to this risk. As of September 30, 2020, 23% of our outstanding indebtedness bore interest at floating rates and 77% bore interest at fixed rates. If market rates of interest on our floating rate debt were to increase by 1.0%, the increase in interest expense on our floating rate debt would decrease our future earnings and cash flows by approximately $1.2 million annually, assuming the balance outstanding under our Revolving Credit Facility remained at $84.7 million. If market rates of interest on our floating rate debt were to decrease by 1.0%, the decrease in interest expense on our floating rate debt would increase our future earnings and cash flows by approximately $0.1 million annually, assuming the balance outstanding under our Revolving Credit Facility remained at $84.7 million and given the current LIBOR rate our debt can not fall below the 1% LIBOR floor.
Foreign Currency Risk
We are exposed to exchange rate fluctuations because all of our resort investments are based in locations where the local currency is not the U.S. dollar, which is our reporting currency. For the nine months ended September 30, 2020 approximately 3.3% of our revenues were denominated in currencies other than the U.S. dollar. As a result, our revenues reported on our Condensed Consolidated Statements of Operations are affected by movements in exchange rates.
Approximately 81% of our operating expenses for the nine months ended September 30, 2020 were denominated in the local currencies in the countries in which we operate. As a result, our operating expenses reported on our Condensed Consolidated Statements of Operations are affected by movements in exchange rates.
The foreign currencies in which our expenses are primarily denominated are the Mexican Peso, Dominican Peso and the Jamaican Dollar. The effect of an immediate 5% adverse change in foreign exchange rates on Mexican Peso-denominated expenses at September 30, 2020 would have impacted our net income before tax by approximately $3.5 million on a year-to-date basis. The effect of an immediate 5% adverse change in foreign exchange rates on Dominican Peso-denominated expenses at September 30, 2020 would have impacted our net income before tax by approximately $1.7 million on a year-to-date basis. The effect of an immediate 5% adverse change in foreign exchange rates on Jamaican Dollar-denominated expenses at September 30, 2020 would have impacted our net income before tax by approximately $2.5 million on a year-to-date basis.
At this time, we do not have any outstanding derivatives or other financial instruments designed to hedge our foreign currency exchange risk.
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Item 4. Controls and Procedures.

Disclosure Controls and Procedures.

We maintain a set of disclosure controls and procedures (as that term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) designed to ensure that information required to be disclosed by us in reports that we file or submit under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms, and that such information is accumulated and communicated to our management, including our Principal Executive Officer and Principal Financial Officer, as appropriate, to allow timely decisions regarding required disclosures. In accordance with Rule 13a-15(b) of the Exchange Act, as of the end of the period covered by this quarterly report, an evaluation was carried out under the supervision and with the participation of our management, including our Principal Executive Officer and Principal Financial Officer, of the effectiveness of our disclosure controls and procedures. Based on that ongoing evaluation, our Principal Executive Officer and Principal Financial Officer concluded that our disclosure controls and procedures were effective as of September 30, 2020.

Changes in Internal Control Over Financial Reporting.

There has been no change in our internal control over financial reporting (as defined in Rule 13a-15(f) and 15d-15(f) under the Exchange Act) during the most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
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PART II. OTHER INFORMATION
Item 1.    Legal Proceedings.

In the ordinary course of our business, we are subject to claims and administrative proceedings, none of which we believe are material or would be expected to have, individually or in the aggregate, a material adverse effect on our financial condition, cash flows or results of operations. The outcome of claims, lawsuits and legal proceedings brought against us, however, is subject to significant uncertainties. Refer to Note 7 to our financial statements included in “Item 1. Financial Statements” of this Form 10-Q for a more detailed description of such proceedings and contingencies.
Item 1A. Risk Factors.

We are supplementing the risk factors described under “Item 1A. Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2019 with the additional risk factor set forth below, which supplements, and to the extent inconsistent, supersedes such risk factors.

The effects of the ongoing COVID-19 pandemic are having a significant material adverse effect on our business, results of operations, cash flows and financial condition and if the pandemic is long-lasting these effects could be severe.

The outbreak of the coronavirus (COVID-19) pandemic has led governments and other authorities around the world to impose measures intended to control its spread, including restrictions on freedom of movement and business operations such as travel bans, border closings, business closures, quarantines and shelter-in-place orders. As a result, the pandemic has significantly disrupted global travel, and has adversely impacted global commercial activity across the travel, lodging and hospitality industries. The COVID-19 pandemic has had, and is expected to continue to have, significant adverse impacts on economic and market conditions and has resulted in a global economic contraction.

The effects of the COVID-19 pandemic on the hospitality industry are unprecedented with global demand for lodging drastically reduced and occupancy levels reaching historic lows. Due to the rapid and broad spread of the virus and in response to related governmental restrictions and advisories, reductions in scheduled airline services and potential health risks to our employees and guests, we temporarily suspended operations at all of our resorts in late March 2020. Our resorts began reopening in July, in stages, based on incremental easing of government restrictions and advisories and increases in scheduled commercial airline service. As a result of the suspension of operations at all of our resorts, we had no revenues from resort operations in the second quarter of 2020. Currently, 18 out of our 21 resorts have reopened and we anticipate opening the remaining resorts during the fourth quarter of 2020. However, we have experienced severely reduced occupancy at the resorts that have reopened due to the effects of the pandemic. We cannot predict when the effects of the pandemic will subside, or if there will be a resurgence of the virus, and thus we cannot predict whether our opened resorts will be permitted to remain open or when our business at opened resorts will return to normalized levels. The longer and more severe the pandemic, and if there are repeat or cyclical outbreaks of the COVID-19 virus beyond the one being currently experienced, the greater the material adverse effect will be on our business, results of operations, cash flows, financial condition, access to credit markets and ability to service our indebtedness.

There also can be no guarantee that when the effects of the pandemic subside the demand for lodging, and consumer confidence in travel generally, will recover as quickly as other industries. Additionally, the effects of the pandemic have had, and we expect will continue to have, a material adverse effect on our ability to consummate acquisitions and dispositions of resorts and our ability to timely complete planned capital expenditures and other projects.

Additional risks to our business relating to the COVID-19 pandemic include the following:
We have substantial debt outstanding currently, and our ability to service our significant financial obligations depends on our ability to generate significant cash flow from operations. Our cash flow from operations has been materially reduced as a result of the temporary suspension of operations and reduced occupancy at our resorts and will continue to be materially reduced as long as operations at some of our resorts remain suspended or opened resorts are operating at well-below historical levels. We cannot assure you that our business will generate cash flow from operations, that future borrowings will be available to us under our revolving credit facility, or that we will be able to complete any necessary financings or refinancings, in amounts sufficient to enable us to pay our debts and other obligations and fund our other liquidity needs;
The agreements which govern our various debt obligations impose restrictions on our business, including certain covenants under our revolving credit facility which currently prevent additional draws on the facility and may materially impact our liquidity and financial position;
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Commercial airline service has been reduced or suspended to many of the regions in which our resorts are located. If scheduled airline service does not increase or return to normal levels once our resorts are re-opened it could have a material adverse effect on our resort revenues;
The economic fallout from the effects of the pandemic on the regions in which our resorts are located could result in increases in crime, theft, vandalism and other safety and health concerns in these areas that could directly impact our resorts or could result in the perception of such risks among prospective guests, which could lead to decreased future demand for our resorts;
We have been and may continue to be required to recognize significant non-cash impairment charges as a result of material reductions in our cash flows from operations;
We may be subject to increased risks related to employee matters, including increased employment litigation and claims for severance or other benefits tied to terminations or furloughs as a result of the suspension of operations at our resorts prompted by the effects of the pandemic; and
In order to raise additional capital to fund our operations and service our indebtedness, we have issued equity securities and we may need to issue additional equity securities in the future at prices that may be dilutive to existing stockholders and that may be below what we believe to be the intrinsic value of our ordinary shares.
Item 2.    Unregistered Sales of Equity Securities and Use of Proceeds.
(a) Unregistered Sale of Securities
None.

(b) Use of Proceeds
None.
(c) Issuer Purchases of Equity Securities
None.
Item 3.    Defaults Upon Senior Securities.

None.
Item 4.    Mine Safety Disclosures.

Not applicable.
Item 5.    Other Information.

None.
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Item 6.    Exhibits.

The following exhibits are filed as part of this Form 10-Q:
Exhibit
Number
  Exhibit Description
31.1
31.2  
32.1  
32.2  
101
The following materials from Playa Hotels & Resorts N.V.’s Quarterly Report on Form 10-Q for the period ended September 30, 2020, formatted in XBRL (eXtensible Business Reporting Language): (i) Condensed Consolidated Balance Sheets, (ii) Condensed Consolidated Statements of Operations, (iii) Condensed Consolidated Statements of Comprehensive Loss) (iv) Condensed Consolidated Statements of Shareholders' Equity, (v) Condensed Consolidated Statements of Cash Flows, and (vi) the Notes to the Condensed Consolidated Financial Statements
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

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SIGNATURES

    Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
  Playa Hotels & Resorts N.V.
    
Date:November 4, 2020By: /s/ Bruce D. Wardinski
   Bruce D. Wardinski
   Chairman and Chief Executive Officer
   (Principal Executive Officer)

    Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the undersigned, in his capacity as the principal financial officer of the registrant.
  Playa Hotels & Resorts N.V.
    
Date:November 4, 2020By: /s/ Ryan Hymel
   Ryan Hymel
Chief Financial Officer
   (Principal Financial Officer)