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Playa Hotels & Resorts N.V. - Quarter Report: 2020 March (Form 10-Q)



        
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
___________________________________________________
FORM 10-Q
 _______________________________________________

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For quarterly period ended March 31, 2020

OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.

COMMISSION FILE NO. 1-38012
 Playa Hotels & Resorts N.V.
(Exact name of registrant as specified in its charter)
 
 
 
 
 
The
Netherlands
 
98-1346104
       (State or other jurisdiction of incorporation or organization)
 
(IRS Employer Identification Number)
 
 
 

  Prins Bernhardplein 200
 
 
1097 JB
Amsterdam,
the
Netherlands
 
Not Applicable
 (Address of Principal Executive Offices)
 
(Zip Code)
 
 
 
 
 
 
+31 20 571 12 02
(Registrant's Telephone Number, Including Area Code)
 
Securities registered pursuant to Section 12(b) of the Act:
Title of each Class
Trading Symbol(s)
Name of Each Exchange on Which Registered
Ordinary Shares, €0.10 par value
PLYA
NASDAQ

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past ninety (90) days.    Yes    No  

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes        No  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
Accelerated filer
Non-accelerated filer  
Smaller reporting company         
 
 
Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    Yes      No    

As of May 4, 2020, there were 129,312,573 shares of the registrant’s ordinary shares, €0.10 par value, outstanding.






Playa Hotels & Resorts N.V.
TABLE OF CONTENTS
 
 
 
 
 
Page
Item 1.
 
 
 
 
 
 
 
Item 2.
Item 3.
Item 4.
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.





PART I. FINANCIAL INFORMATION

Item 1. Financial Statements

Playa Hotels & Resorts N.V.
Condensed Consolidated Balance Sheets
($ in thousands, except share data)
(unaudited)
 
As of March 31,
 
As of December 31,
 
2020
 
2019
ASSETS
 
 
 
Cash and cash equivalents
$
69,610

 
$
20,931

Trade and other receivables, net
61,912

 
71,250

Accounts receivable from related parties
5,436

 
5,401

Inventories
17,197

 
16,649

Prepayments and other assets
43,816

 
44,691

Property and equipment, net
1,915,097

 
1,929,914

Goodwill, net
62,166

 
78,339

Other intangible assets
8,400

 
8,408

Deferred tax assets
20,568

 
21,381

Total assets
$
2,204,202

 
$
2,196,964

LIABILITIES AND SHAREHOLDERS' EQUITY
 
 
 
Trade and other payables
$
171,825

 
$
181,603

Payables to related parties
9,791

 
7,620

Income tax payable
2,276

 
3,252

Debt
1,063,472

 
1,040,658

Derivative financial instruments
53,349

 
31,932

Other liabilities
31,180

 
24,307

Deferred tax liabilities
99,628

 
97,941

Total liabilities
1,431,521

 
1,387,313

Commitments and contingencies (see Note 7)

 

Shareholders' equity
 
 
 
Ordinary shares (par value €0.10; 500,000,000 shares authorized, 131,465,397 shares issued and 129,274,693 shares outstanding as of March 31, 2020, and 130,967,671 shares issued and 129,121,576 shares outstanding as of December 31, 2019)
14,270

 
14,215

Treasury shares (at cost, 2,190,704 shares as of March 31, 2020 and 1,846,095 shares as of December 31, 2019)
(16,622
)
 
(14,088
)
Paid-in capital
1,004,256

 
1,001,088

Accumulated other comprehensive loss
(39,745
)
 
(24,642
)
Accumulated deficit
(189,478
)
 
(166,922
)
Total shareholders' equity
772,681

 
809,651

Total liabilities and shareholders' equity
$
2,204,202

 
$
2,196,964


The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.

1



Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Operations
($ in thousands, except share data)
(unaudited)
 
 
Three Months Ended March 31,
 
 
2020
 
2019
Revenue
 
 
 
 
Package
 
$
153,055

 
$
169,792

Non-package
 
22,578

 
24,482

Management fees
 
645

 
934

Cost reimbursements
 
950

 
588

Total revenue
 
177,228

 
195,796

Direct and selling, general and administrative expenses
 
 
 
 
Direct
 
97,898

 
93,743

Selling, general and administrative
 
33,832

 
31,828

Pre-opening
 

 
89

Depreciation and amortization
 
24,959

 
22,311

Reimbursed costs
 
950

 
588

Goodwill impairment loss
 
16,173

 

Direct and selling, general and administrative expenses
 
173,812

 
148,559

Operating income
 
3,416

 
47,237

Interest expense
 
(20,955
)
 
(14,194
)
Other expense
 
(3,906
)
 
(602
)
Net (loss) income before tax
 
(21,445
)
 
32,441

Income tax (provision) benefit
 
(1,111
)
 
10,547

Net (loss) income
 
$
(22,556
)
 
$
42,988

 
 
 
 
 
Earnings per share
 
 
 
 
(Losses) earnings per share - Basic
 
$
(0.17
)
 
$
0.33

(Losses) earnings per share - Diluted
 
$
(0.17
)
 
$
0.33

Weighted average number of shares outstanding during the period - Basic
 
129,286,708

 
130,540,057

Weighted average number of shares outstanding during the period - Diluted
 
129,286,708

 
130,770,356


The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.

2


Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Comprehensive (Loss) Income
($ in thousands)
(unaudited)
 
 
Three Months Ended March 31,
 
 
2020
 
2019
Net (loss) income
 
$
(22,556
)
 
$
42,988

Other comprehensive loss, net of taxes
 
 
 
 
Unrealized loss on interest rate swaps
 
(15,048
)
 
(5,858
)
Pension obligation loss
 
(55
)
 
(151
)
Total other comprehensive loss
 
(15,103
)
 
(6,009
)
Comprehensive (loss) income
 
$
(37,659
)
 
$
36,979


The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.


3



Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Shareholders' Equity
($ in thousands, except share data)
(unaudited)

 
Ordinary Shares
 
Treasury Shares
 
Paid-In Capital
 
Accumulated Other
Comprehensive Loss
 
Accumulated Deficit
 
Total
 
Shares
 
Amount
 
Shares
 
Amount
 
 
 
 
 
 
 
 
Balance at December 31, 2018
130,440,126

 
$
14,161

 
54,608

 
$
(394
)
 
$
992,297

 
$
(3,658
)
 
$
(162,565
)
 
$
839,841

Net income

 

 

 

 

 

 
42,988

 
42,988

Other comprehensive loss

 

 

 

 

 
(6,009
)
 

 
(6,009
)
Share-based compensation
249,044

 
29

 

 

 
2,719

 

 

 
2,748

Repurchase of ordinary shares
(198,179
)
 

 
198,179

 
(1,522
)
 

 

 

 
(1,522
)
Balance at March 31, 2019
130,490,991

 
$
14,190

 
252,787

 
$
(1,916
)
 
$
995,016

 
$
(9,667
)
 
$
(119,577
)
 
$
878,046


 
Ordinary Shares
 
Treasury Shares
 
Paid-In Capital
 
Accumulated Other
Comprehensive Loss
 
Accumulated Deficit
 
Total
 
Shares
 
Amount
 
Shares
 
Amount
 
 
 
 
 
 
 
 
Balance at December 31, 2019
129,121,576

 
$
14,215

 
1,846,095

 
$
(14,088
)
 
$
1,001,088

 
$
(24,642
)
 
$
(166,922
)
 
$
809,651

Net loss

 

 

 

 

 

 
(22,556
)
 
(22,556
)
Other comprehensive loss

 

 

 

 

 
(15,103
)
 

 
(15,103
)
Share-based compensation, net of tax withholdings
493,226

 
55

 
4,500

 
(34
)
 
3,168

 

 

 
3,189

Repurchase of ordinary shares
(340,109
)
 

 
340,109

 
(2,500
)
 

 

 

 
(2,500
)
Balance at March 31, 2020
129,274,693

 
$
14,270

 
2,190,704

 
$
(16,622
)
 
$
1,004,256

 
$
(39,745
)
 
$
(189,478
)
 
$
772,681

The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.


4



Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Cash Flows
($ in thousands)
(unaudited)
 
Three Months Ended March 31,
 
2020
 
2019
CASH FLOWS FROM OPERATING ACTIVITIES
 
 
 
Net (loss) income
$
(22,556
)
 
$
42,988

Adjustments to reconcile net income to net cash provided by operating activities
 
 
 
Depreciation and amortization
24,959

 
22,311

Amortization of debt discount and issuance costs
339

 
339

Share-based compensation
3,223

 
2,748

Loss on derivative financial instruments
6,369

 
2,017

Goodwill impairment loss
16,173

 

Deferred income taxes
2,500

 
(13,605
)
Amortization of key money
(206
)
 
(34
)
Other
(471
)
 
487

Changes in assets and liabilities:
 
 
 
Trade and other receivables, net
9,880

 
(4,077
)
Accounts receivable from related parties
(35
)
 
(1,272
)
Inventories
(545
)
 
(938
)
Prepayments and other assets
946

 
(2,765
)
Trade and other payables
(13,596
)
 
(11,523
)
Payables to related parties
2,171

 
2,648

Income tax payable
(976
)
 
273

Other liabilities
(1,450
)
 
5,126

Net cash provided by operating activities
26,725

 
44,723

INVESTING ACTIVITIES
 
 
 
Capital expenditures
(6,434
)
 
(48,348
)
Receipt of key money
8,500

 
1,000

Purchase of intangibles
(56
)
 
(677
)
Proceeds from disposal of property and equipment
3

 
5

Property damage insurance proceeds

 
2,009

Net cash provided by (used in) investing activities
2,013

 
(46,011
)
FINANCING ACTIVITIES
 
 
 
Repayment of Term Loan
(2,525
)
 
(2,525
)
Proceeds from borrowings on revolving credit facility
40,000

 

Repayments of borrowings on revolving credit facility
(15,000
)
 

Repurchase of ordinary shares
(2,500
)
 
(1,522
)
Repurchase of shares for tax withholdings
(34
)
 

Net cash provided by (used in) financing activities
19,941

 
(4,047
)
INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS
48,679

 
(5,335
)
CASH AND CASH EQUIVALENTS, BEGINNING OF THE PERIOD
$
20,931

 
$
116,353

CASH AND CASH EQUIVALENTS, END OF THE PERIOD
$
69,610

 
$
111,018

The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.

5



Playa Hotels & Resorts N.V.
Condensed Consolidated Statements of Cash Flows (Continued)
($ in thousands)
(unaudited)

 
Three Months Ended March 31,
 
2020
 
2019
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION
 
 
 
Cash paid for interest, net of interest capitalized
$
14,034

 
$
11,460

Cash paid for income taxes, net
$
2,000

 
$
2,413

SUPPLEMENTAL DISCLOSURES OF NON-CASH INVESTING AND FINANCING ACTIVITIES
 
 
 
Capital expenditures incurred but not yet paid
$
4,083

 
$
540

Intangible assets capitalized but not yet paid
$
236

 
$
422

Interest capitalized but not yet paid
$

 
$
80

Key money invoiced but not yet received
$

 
$
1,500

Right-of-use assets obtained in exchange for new operating lease liabilities
$

 
$
1,393

Par value of vested restricted share awards
$
55

 
$
29

The accompanying Notes form an integral part of the Condensed Consolidated Financial Statements.


6


Playa Hotels & Resorts N.V.
Notes to the Condensed Consolidated Financial Statements
(unaudited)
Note 1. Organization, operations and basis of presentation
Background
Playa Hotels & Resorts N.V. (“Playa” or the “Company”) is a leading owner, operator and developer of all-inclusive resorts in prime beachfront locations in popular vacation destinations. We own and/or manage a portfolio of 23 resorts located in Mexico, the Dominican Republic and Jamaica. Unless otherwise indicated or the context requires otherwise, references in our condensed consolidated financial statements (our “Condensed Consolidated Financial Statements”) to “we,” “our,” “us” and similar expressions refer to Playa and its subsidiaries.
COVID-19 impact
Due to the spread of the coronavirus (“COVID-19”) global pandemic and in response to related governmental restrictions and advisories, reductions in scheduled commercial airline service, and potential health risks to our employees and guests, we have temporarily suspended operations at all of our resorts starting in late March 2020 and intend to have our operations suspended for the months of April, May and June. We cannot predict when the effects of the pandemic will subside, and thus we cannot predict when we will be able to reopen our resorts or when our business will return to normalized levels. The longer and more severe the pandemic, the greater the material adverse effect the pandemic will have on our business, results of operations, cash flows, financial condition, access to credit markets and ability to service our indebtedness.
Liquidity and ability to continue as a going concern
As COVID-19 has had a significant adverse impact on our business and financial condition, we are taking several actions to help remedy our liquidity situation, which include the following:
we suspended operations at all of our resorts in late March 2020 following the implementation of restrictive travel bans;
significantly reduced staffing levels at the properties and at our corporate offices;
imposed compensation cuts throughout the entirety of the corporate offices;
plan to spend a minimal amount on marketing;
halted all non-essential corporate travel;
deferred all non-critical capital expenditures for the remainder of the year;
we are actively seeking to raise capital from the capital markets; and
pursuing the sale of resorts as means to improve our liquidity position.

As of March 31, 2020, we were in compliance with our financial maintenance covenants and obligations under our existing debt agreements. Even with the measures taken to improve our liquidity position, it is unlikely we will be in compliance with our financial maintenance covenants for periods after June 30, 2020 due to the effects of COVID-19. Our lenders have the right to declare us in default and accelerate the principal on our debt upon any covenant violation. We are currently in negotiations with our lenders to amend our existing debt agreements and waive our covenants for at least four full fiscal quarters. As the amendment may not be granted and is at the sole discretion of our lenders, there is substantial doubt about our ability to continue as a going concern as of the reporting date of these condensed consolidated financial statements. Although we provide no assurance that an amendment will be executed, we anticipate that we will agree to amended terms with our lenders prior to any covenant violations.

We believe our plans to improve our liquidity situation and amend our existing debt agreements will be effectively implemented over the next twelve months and that those plans, if implemented, will mitigate the conditions that raise substantial doubt about our ability to continue as a going concern.
Basis of preparation, presentation and measurement
Our Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) for interim financial information. Certain information and disclosures normally included in financial statements prepared in accordance with U.S. GAAP have been condensed or omitted. Accordingly, these unaudited interim Condensed Consolidated Financial Statements should be read in conjunction with our Consolidated Financial Statements as of and for the year ended December 31, 2019, included in our Annual Report on Form 10-K, filed with the Securities and Exchange Commission (the “SEC”) on February 27, 2020 (the “Annual Report”).

7


In our opinion, the unaudited interim Condensed Consolidated Financial Statements have been prepared on the same basis as the annual Consolidated Financial Statements and include all adjustments, consisting of only normal recurring adjustments, necessary for fair presentation.
The results of operations for the three months ended March 31, 2020 are not necessarily indicative of the results of operations to be expected for the full year ended December 31, 2020, particularly given the impact of the COVID-19 pandemic noted above. All dollar amounts (other than per share amounts) in the following disclosures are in thousands of United States dollars, unless otherwise indicated.
Note 2. Significant accounting policies
Standards adopted
Standard
 
Description
 
Date of Adoption
 
Effect on the Financial Statements or Other Significant Matters
Accounting Standard Update (ASU) No. 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (as amended by ASU No. 2018-19)

 
This standard amends current guidance on the impairment of financial instruments by adding an impairment model (known as the current expected credit loss (CECL) model) that is based on expected losses rather than incurred losses. Under the new guidance, an entity recognizes, as an allowance, its estimate of expected credit losses.
 
January 2020
 
On January 1, 2020, we adopted ASU No. 2016-13. We determine our credit losses by applying an expected loss rate to the outstanding balance of accounts receivable for each of our reportable segments (refer to Note 15) and our corporate entities. The expected loss rates for our reportable segments and corporate entities were determined primarily using historical credit losses, which are not expected to differ from what is currently expected over the life of our trade receivables.

The adoption of ASU No. 2016-13 was immaterial to our Condensed Consolidated Financial Statements for the three months ended March 31, 2020.

Standards not yet adopted
Standard
 
Description
 
Date of Adoption
 
Effect on the Financial Statements or Other Significant Matters
ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes
 
The standard simplifies the accounting for income taxes, eliminates certain exceptions within ASC 740, Income Taxes, and clarifies certain aspects of the current guidance to promote consistency among reporting entities.
 
January 2021
 
We are in the process of evaluating the impact of ASU No. 2019-12. We expect the adoption of this standard to result in changes to deferred tax liabilities and deferred income tax expense for our resorts located in the Dominican Republic, which are subject to hybrid tax regimes.

ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting
 
The amendments in this update provide optional expedients and exceptions for applying generally accepted accounting principles (GAAP) to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met.


 
January 2022
 
We are currently evaluating the impact of ASU No. 2020-04 on the Condensed Consolidated Financial Statements. We may elect to early adopt the standard prior to the discontinuation of LIBOR rates as of December 31, 2021.


8


Note 3. Revenue

The following tables present our revenues disaggregated by geographic segment (refer to discussion of our reportable segments in Note 15) ($ in thousands):
 
Three Months Ended March 31, 2020
 
Yucatán
Peninsula
 
Pacific
Coast
 
Dominican
Republic
 
Jamaica
 
Other
 
Total
Package revenue
$
56,727

 
$
18,724

 
$
31,367

 
$
46,237

 
$

 
$
153,055

Non-package revenue
7,547

 
3,086

 
4,265

 
7,666

 
14

 
22,578

Management fees

 

 

 

 
645

 
645

Cost reimbursements

 

 

 
596

 
354

 
950

Total revenue
$
64,274

 
$
21,810

 
$
35,632

 
$
54,499

 
$
1,013

 
$
177,228

 
Three Months Ended March 31, 2019
 
Yucatán
Peninsula
 
Pacific
Coast
 
Dominican
Republic
 
Jamaica
 
Other
 
Total
Package revenue
$
64,301

 
$
22,723

 
$
28,524

 
$
54,244

 
$

 
$
169,792

Non-package revenue
7,839

 
3,646

 
4,600

 
8,394

 
3

 
24,482

Management fees

 

 

 

 
934

 
934

Cost reimbursements

 

 

 

 
588

 
588

Total revenue
$
72,140

 
$
26,369

 
$
33,124

 
$
62,638

 
$
1,525

 
$
195,796


Contract assets and liabilities

We do not have any material contract assets as of March 31, 2020 and December 31, 2019 other than trade and other receivables on our Condensed Consolidated Balance Sheet. Our receivables are primarily the result of contracts with customers, which are reduced by an allowance for doubtful accounts that reflects our estimate of amounts that will not be collected.

We record contract liabilities when cash payments are received or due in advance of guests staying at our resorts, which are presented as advance deposits (see Note 14) within trade and other payables on our Condensed Consolidated Balance Sheet. Our advanced deposits are generally recognized as revenue within one year.
Note 4. Property and equipment
The balance of property and equipment, net is as follows ($ in thousands):
 
As of March 31,
 
As of December 31,
 
2020
 
2019
Property and equipment, gross
 
 
 
Land, buildings and improvements
$
1,996,641

 
$
1,976,214

Fixtures and machinery
82,568

 
81,437

Furniture and other fixed assets
230,797

 
228,533

Construction in progress
25,083

 
42,083

Total property and equipment, gross
2,335,089

 
2,328,267

Accumulated depreciation
(419,992
)
 
(398,353
)
Total property and equipment, net
$
1,915,097

 
$
1,929,914


Depreciation expense for property and equipment was $24.7 million and $22.1 million for the three months ended March 31, 2020 and 2019, respectively.
For the three months ended March 31, 2020 and 2019, $0 million and $2.1 million of interest expense was capitalized on qualifying assets, respectively. Interest expense was capitalized on qualifying assets using the weighted-average interest rate of the debt.


9


Assets held for sale

Subsequent to quarter end, we entered into an agreement to sell the Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark for total consideration of approximately $60.0 million in cash. The sale is expected to close during the second quarter of 2020, however there is no assurance that we will complete the transaction. The Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark were classified as held for sale after March 31, 2020.
Lessor contracts
We rent certain real estate to third parties for office and retail space within our hotels. Our lessor contracts are considered operating leases and generally have a contractual term of one to three years. The following table presents our rental income for the three months ended March 31, 2020 and 2019 ($ in thousands):
Leases
 
Financial Statement Classification
 
Three Months Ended March 31, 2020
 
Three Months Ended March 31, 2019
Operating lease income (1)
 
Non-package revenue
 
$
1,146

 
$
1,471

________
(1) Includes variable lease revenue, which is typically calculated as a percentage of our tenant's net sales.
Note 5. Income taxes
We are domiciled in The Netherlands and are taxed in The Netherlands with our other Dutch subsidiaries. Dutch companies are subject to Dutch corporate income tax at a general tax rate of 25%.

During the first quarter of 2019, we implemented a new transfer pricing policy, where the intercompany pricing mechanics between our entities are based on the return on operating assets per applicable guidelines defined by the Organization for Economic Cooperation and Development. As a result, certain of our hotel entities that were previously in loss positions were expected to be profitable, which resulted in the release of their valuation allowances.

The adverse economic effects of the COVID-19 pandemic (see Note 1) have caused us to reassess our tax positions. Due to the current environment, including the suspension of operations at our hotels, we concluded that the transfer pricing method will not apply temporarily, but will resume once operations are normalized.

On March 27, 2020, the United States House of Representatives passed the Coronavirus Aid, Relief, and Economic Security Act (The CARES Act), also known as the Third COVID-19 Supplemental Relief Bill, and the President of the United States signed the legislation into law. We are currently analyzing The CARES Act and do not expect the provisions of the legislation to have a significant impact on our effective tax rate or our income tax payable and deferred income tax positions as of March 31, 2020.
For the three months ended March 31, 2020, our income tax expense was $1.1 million, compared to a $10.5 million income tax benefit for the three months ended March 31, 2019. The increase in our income tax expense of $11.6 million was driven primarily by a non-recurring $13.6 million tax benefit from the valuation allowance release during the three months ended March 31, 2019 and a $3.2 million immaterial correction of a prior year error during the three months ended March 31, 2020. The increase in income tax expense was partially offset by a $2.0 million increased tax benefit due to lower pre-tax book income from the tax paying entities and a $3.3 million decrease in the discrete tax expense associated with future tax liabilities of certain Dominican Republic entities.

Two of our Dominican Republic entities, Playa Romana Mar B.V. and Playa Dominican Resorts B.V., which hold our Hilton La Romana All-Inclusive Resort and Hyatt Ziva and Hyatt Zilara Cap Cana resorts, respectively, were granted 15-year tax exemptions by the Ministry of Finance of the Dominican Republic beginning in 2019. The tax exemption status of Inversiones Vilazul, S.A.S., which holds our Dreams Punta Cana resort, expired on December 31, 2019.
Note 6. Related party transactions
Relationship with Hyatt
Hyatt is considered a related party due to its ownership of our ordinary shares and representation on our Board of Directors. We pay Hyatt fees associated with the franchise agreements of our resorts operating under the all-ages Hyatt Ziva and adults-only Hyatt Zilara brands and receive reimbursements for guests that pay for their stay using the World of Hyatt® guest loyalty program.

10


Relationship with Sagicor
We issued 20,000,000 ordinary shares of our common stock to affiliates of Sagicor Group Jamaica Limited (“Sagicor”) as part of our business combination with certain affiliates of Sagicor in 2018. Sagicor is considered a related party due to its ownership of our ordinary shares by its affiliated entities and representation on our Board of Directors. We also pay Sagicor for insurance coverage for some of our Jamaica properties.
Sagicor is also a part owner of the Jewel Grande Montego Bay Resort & Spa and compensates us as manager of the property.
Relationship with Sabre
We have a service agreement with Sabre Hospitality Solutions (“Sabre”), a division of Sabre GLBL Inc., for use of a central reservation and direct booking system. Sabre also provides call center services. Sabre is considered a related party as a former member of our Board of Directors, who resigned as a director in April 2020, serves on the board of Sabre Corporation, the parent company of Sabre GLBL Inc.
Lease with our Chief Executive Officer
One of our offices is owned by our Chief Executive Officer and we sublease the space at that location from a third party.
Transactions with related parties
Transactions between us and related parties during the three months ended March 31, 2020 and 2019 were as follows ($ in thousands):
 
 
 
 
Three Months Ended March 31,
Related Party
 
Transaction
 
2020
 
2019
Hyatt
 
Franchise fees (1)
 
$
5,516

 
$
4,636

Sagicor
 
Insurance premiums (1)
 
$
414

 
$
751

Sagicor
 
Cost reimbursements
 
$
722

 
$

Sabre
 
Booking and call center services (2)
 
$
214

 
$

Chief Executive Officer
 
Lease expense (2)
 
$
182

 
$
146

________
(1) 
Included in direct expense in the Condensed Consolidated Statements of Operations with the exception of certain immaterial fees associated with the Hyatt franchise agreements, which are included in selling, general, and administrative expense.
(2) 
Included in selling, general, and administrative expense in the Condensed Consolidated Statements of Operations.
Note 7. Commitments and contingencies
We are involved in various claims and lawsuits arising in the normal course of business, including proceedings involving tort and other general liability claims, and workers’ compensation and other employee claims. Most occurrences involving liability and claims of negligence are covered by insurance with solvent insurance carriers. We recognize a liability when we believe the loss is probable and reasonably estimable. We currently believe that the ultimate outcome of such lawsuits and proceedings will not, individually or in the aggregate, have a material effect on our Condensed Consolidated Financial Statements.
The Dutch corporate income tax act provides the option of a fiscal unity, which is a consolidated tax regime wherein the profits and losses of group companies can be offset against each other. Our Dutch companies file as a fiscal unity, with the exception of Playa Romana B.V., Playa Romana Mar B.V. and Playa Hotels & Resorts N.V. Playa Resorts Holding B.V. is the head of our Dutch fiscal unity and is jointly and severally liable for the tax liabilities of the fiscal unity as a whole.
Note 8. Ordinary shares
On December 14, 2018, our Board of Directors authorized the repurchase of up to $100.0 million of our outstanding ordinary shares as market conditions and our liquidity warrant. The repurchase program is subject to certain limitations under Dutch law, including existing, repurchase authorization granted by our shareholders. Repurchases may be made from time to time in the open market, in privately negotiated transactions or by other means (including Rule 10b5-1 trading plans). Depending on market conditions and other factors, these repurchases may be commenced or suspended from time to time without prior notice. During the three months

11


ended March 31, 2020, we purchased 340,109 ordinary shares under the repurchase program. The shares repurchased are recorded as treasury shares on the Condensed Consolidated Balance Sheet as of March 31, 2020.
As of March 31, 2020, our ordinary share capital consisted of 129,274,693 ordinary shares outstanding, which have a par value of €0.10 per share. In addition, 3,888,183 restricted shares and performance share awards and 24,320 restricted share units were outstanding under the 2017 Plan (as defined in Note 9). The holders of restricted shares and performance share awards are entitled to vote, but not dispose of, such shares until they vest. The holders of restricted share units are neither entitled to vote nor dispose of such shares until they vest.
Note 9. Share-based compensation
We adopted our 2017 Omnibus Incentive Plan (the “2017 Plan”) to attract and retain independent directors, executive officers and other key employees and service providers. As of March 31, 2020, there were 6,182,611 shares available for future grants under the 2017 Plan.
Restricted share awards consist of restricted shares and restricted share units that are granted to eligible employees, executives, and board members and consist of ordinary shares (or the right to receive ordinary shares).
A summary of our restricted share awards from January 1, 2020 to March 31, 2020 is as follows:
 
Number of Shares
 
Weighted-Average Grant Date Fair Value
Unvested balance at January 1, 2020
2,157,336

 
$
9.03

Granted
1,076,619

 
7.92

Vested
(497,726
)
 
8.32

Forfeited
(24,440
)
 
8.13

Unvested balance at March 31, 2020
2,711,789

 
$
8.73


Performance share awards consist of ordinary shares that may become earned and vested based on the achievement of performance targets adopted by our Compensation Committee. 
The table below summarizes the key inputs used in the Monte-Carlo simulation to determine the grant date fair value of the total shareholder return performance awards ($ in thousands):
Performance Award Grant Date
 
Percentage of Total Award
 
Grant Date Fair Value by Component
 
Volatility (1)
 
Interest
Rate (2)
 
Dividend Yield
January 2, 2020
 
 
 
 
 
 
 
 
 
 
Total Shareholder Return
 
50
%
 
$
1,334

 
24.87
%
 
1.58
%
 
%
Adjusted EBITDA Comparison
 
50
%
 
$
2,187

 
%
 
%
 
%
________
(1) Expected volatility was determined based on the historical share prices in our industry.
(2) The risk-free rate was based on U.S. Treasury zero coupon issues with a remaining term equal to the remaining term of the measurement period.
A summary of our performance share awards from January 1, 2020 to March 31, 2020 is as follows:
 
Number of Shares
 
Weighted-Average Grant Date Fair Value
Unvested balance at January 1, 2020
913,407

 
$
7.22

Granted
552,395

 
6.38

Forfeited
(265,088
)
 
7.99

Unvested balance at March 31, 2020
1,200,714

 
$
6.66



12


Note 10. Earnings per share
Basic and diluted earnings or losses per share (“EPS”) are as follows ($ in thousands, except share data):
 
 
Three Months Ended March 31,
 
 
2020
 
2019
Numerator
 
 
 
 
Net (loss) income
 
$
(22,556
)
 
$
42,988

Denominator
 
 
 
 
Denominator for basic EPS - weighted-average number of shares outstanding
 
129,286,708

 
130,540,057

Effect of dilutive securities
 
 
 
 
Unvested restricted share awards
 

 
230,299

Denominator for diluted EPS - adjusted weighted-average number of shares outstanding
 
129,286,708

 
130,770,356

 
 
 
 
 
EPS - Basic
 
$
(0.17
)
 
$
0.33

EPS - Diluted
 
$
(0.17
)
 
$
0.33



For the three months ended March 31, 2020 and 20191,200,714 and 781,045 shares of unvested performance-based equity awards, respectively, were not included in the computation of diluted EPS after assumed conversions as the performance criteria were not met as of the end of the respective reporting period.

For the three months ended March 31, 2020 and 20192,711,789 and 535,059 shares of unvested restricted share awards, respectively, were not included in the computation of diluted EPS as their effect would have been anti-dilutive.

For the three months ended March 31, 2020 and 2019, outstanding earnout warrants to acquire a total of 2,987,770 ordinary shares were not included in the computation of diluted EPS after assumed conversions because the warrants were not exercisable as of the end of the respective reporting period.
Note 11. Debt
Our debt consists of the following ($ in thousands):
 
As of March 31,
 
As of December 31,
 
2020
 
2019
Debt obligations
 
 
 
Term Loan (1)
$
983,923

 
$
986,448

Revolving Credit Facility (2)(3)
85,000

 
60,000

Total debt obligations
1,068,923

 
1,046,448

Unamortized discount and debt issuance costs
 
 
 
Discount on Term Loan
(2,041
)
 
(2,168
)
Unamortized debt issuance costs on Term Loan
(3,410
)
 
(3,622
)
Total unamortized discount and debt issuance costs
(5,451
)
 
(5,790
)
Total debt
$
1,063,472

 
$
1,040,658


________
(1) 
Borrowings under the Term Loan bear interest at floating rates equal to one-month London Interbank Offered Rate (“LIBOR”) plus 2.75% (where the applicable LIBOR rate has a 1.0% floor). The interest rate was 3.75% and 4.55% as of March 31, 2020 and December 31, 2019, respectively. Effective March 29, 2018, we entered into two interest rate swaps to fix LIBOR at 2.85% on $800.0 million of our Term Loan (see Note 12).
(2) 
The commitment fee on the undrawn balance of our Revolving Credit Facility was 0.5% as of March 31, 2020 and December 31, 2019. The commitment fee may range from 0.5% to 0.25% depending on certain leverage ratios.
(3) 
Draws under the Revolving Credit Facility bear interest at one-month LIBOR plus 3.0%.

13


Financial maintenance covenants
Our Senior Secured Credit Facility requires us to meet a springing leverage ratio financial maintenance covenant, but only if the aggregate amount outstanding on our Revolving Credit Facility exceeds 35% of the aggregate revolving credit commitments as defined in our Senior Secured Credit Facility (the “Covenant Trigger”). On March 19, 2019, we entered into the Third Amendment to Amended & Restated Credit Agreement (the “Third Amendment”) to exclude the lesser of $50.0 million and the aggregate amount of revolving credit commitments borrowed in connection with the Hyatt Ziva and Hyatt Zilara Cap Cana development project from both the calculation of the Covenant Trigger, as well as the springing leverage ratio, in each case, for the quarterly testing periods ended June 30, 2019 through and including March 31, 2020. Beginning with the quarterly testing period ended June 30, 2020, both of the Covenant Trigger and the springing leverage ratio will be calculated based on the provisions in the Senior Secured Credit Facility as if the Third Amendment had not taken place. We were in compliance with all applicable covenants as of March 31, 2020.
Note 12. Derivative financial instruments
Interest rate swaps
Effective March 29, 2018, we entered into two interest rate swaps to mitigate the interest rate risk inherent to our floating rate debt. The interest rate swaps are not for trading purposes and have fixed notional values of $200.0 million and $600.0 million. The fixed rate paid by us is 2.85% and the variable rate received resets monthly to the one-month LIBOR rate, which results in us fixing LIBOR at 2.85% on $800.0 million of our Term Loan. The interest rate swaps mature on March 31, 2023.

On March 20, 2019, we elected to adopt hedge accounting and designate our interest rate swaps as cash flow hedges. Prior to our adoption of hedge accounting, the change in fair value of our interest rate swaps was recognized through interest expense in the Condensed Consolidated Statements of Operations. Following the adoption, the change in the fair value of our interest rate swaps that qualifies as effective cash flow hedges was recorded through other comprehensive loss (“OCI”) in the Condensed Consolidated Statements of Comprehensive (Loss) Income. Unrealized gains and losses in accumulated other comprehensive loss (“AOCI”) are reclassified to interest expense as interest payments are made on our variable rate debt. On February 29, 2020 our interest rate swaps were ineffective due to the decrease in interest rates and all subsequent changes in fair value were recognized through interest expense in the Condensed Consolidated Statements of Operations.

The following tables present the effect of our interest rate swaps, net of tax, in the Condensed Consolidated Statements of Comprehensive (Loss) Income and Condensed Consolidated Statements of Operations for the three months ended March 31, 2020 and 2019 ($ in thousands):
 
 
2020
 
2019
AOCI from our cash flow hedges as of January 1
 
$
20,164

 
$

Change in fair value
 
16,956

 
5,834

Reclassification from AOCI to interest expense (1)
 
(1,908
)
 
24

OCI related to our cash flow hedges for the three months ended March 31
 
15,048

 
5,858

AOCI from our cash flow hedges as of March 31
 
$
35,212

 
$
5,858

________
(1) As of March 31, 2020, the total amount expected to be reclassified from AOCI to interest expense during the next twelve months is $11.7 million.
Derivative Liabilities for Ineffective Hedges
 
Financial Statement Classification
 
Three Months Ended March 31,
 
 
2020
 
2019
Interest rate swaps (1)
 
Interest expense
 
$
8,729

 
$
2,715

________
(1) Includes the change in fair value of our interest rate swaps and the cash interest paid for the monthly settlements of the derivative.
The following tables present the effect of our interest rate swaps in the Condensed Consolidated Balance Sheet as of March 31, 2020 and December 31, 2019 ($ in thousands):
Derivative Liabilities for Effective Hedges
 
Financial Statement Classification
 
As of March 31,
 
As of December 31,
 
 
2020
 
2019
Interest rate swaps
 
Derivative financial instruments
 
$

 
$
31,932


14


Derivative Liabilities for Ineffective Hedges
 
Financial Statement Classification
 
As of March 31,
 
As of December 31,
 
 
2020
 
2019
Interest rate swaps
 
Derivative financial instruments
 
$
53,349

 
$



Derivative financial instruments expose us to credit risk in the event of non-performance by the counterparty under the terms of the interest rate swaps. We incorporate these counterparty credit risks in our fair value measurements (see Note 13) and believe we minimize this credit risk by transacting with major creditworthy financial institutions.
Note 13. Fair value of financial instruments
The objective of a fair value measurement is to estimate the price at which an orderly transaction to sell the asset or to transfer the liability would take place between market participants at the measurement date under current market conditions. U.S. GAAP establishes a hierarchical disclosure framework, which prioritizes and ranks the level of observability of inputs used in measuring fair value as follows:
Level 1: Unadjusted quoted prices in active markets for identical assets or liabilities.
Level 2: Unadjusted quoted prices for similar assets or liabilities in active markets, or unadjusted quoted prices for identical or similar assets or liabilities in markets that are not active, or inputs other than quoted prices that are observable for the asset or liability.
Level 3: Inputs are unobservable and reflect our judgments about assumptions that market participants would use in pricing an asset or liability.
We believe the carrying value of our financial instruments, excluding our debt, approximate their fair values as of March 31, 2020 and December 31, 2019. We did not have any Level 3 instruments during any of the periods presented in our Condensed Consolidated Financial Statements.
The following table presents our fair value hierarchy for our financial liabilities measured at fair value on a recurring basis as of March 31, 2020 and December 31, 2019 ($ in thousands):
 
 
March 31, 2020
 
Level 1
 
Level 2
 
Level 3
Fair value measurements on a recurring basis
 
 
 
 
 
 
 
 
Interest rate swap
 
$
53,349

 
$

 
$
53,349

 
$


 
 
December 31, 2019
 
Level 1
 
Level 2
 
Level 3
Fair value measurements on a recurring basis
 
 
 
 
 
 
 
 
Interest rate swap
 
$
31,932

 
$

 
$
31,932

 
$


The following tables present our fair value hierarchy for our financial liabilities not measured at fair value as of March 31, 2020 and December 31, 2019 ($ in thousands):
 
 
Carrying Value
 
Fair Value
 
 
As of March 31, 2020
 
Level 1
 
Level 2
 
Level 3
Financial liabilities not recorded at fair value
 
 
 
 
 
 
 
 
Term Loan
 
$
978,472

 
$

 
$

 
$
765,231

Revolving Credit Facility
 
85,000

 

 

 
85,000

Total liabilities
 
$
1,063,472

 
$

 
$

 
$
850,231

 
 
Carrying Value
 
Fair Value
 
 
As of December 31, 2019
 
Level 1
 
Level 2
 
Level 3
Financial liabilities not recorded at fair value
 
 
 
 
 
 
 
 
Term Loan
 
$
980,658

 
$

 
$

 
$
983,214

Revolving Credit Facility
 
60,000

 

 

 
60,000

Total liabilities
 
$
1,040,658

 
$

 
$

 
$
1,043,214



15


The following table summarizes the valuation techniques used to estimate the fair value of our financial instruments measured at fair value on a recurring basis and our financial instruments not measured at fair value:
 
 
Valuation Technique
Financial instruments recorded at fair value
 
 
Interest rate swaps
 
The fair value of the interest rate swaps is estimated based on the expected future cash flows by incorporating the notional amount of the swaps, the contractual period to maturity, and observable market-based inputs, including interest rate curves. The fair value also incorporates credit valuation adjustments to appropriately reflect nonperformance risk. The fair value of our interest rate swaps is largely dependent on forecasted LIBOR as of the measurement date. If, in subsequent periods, forecasted LIBOR exceeds 2.85% we will recognize a gain and future cash inflows. Conversely, if forecasted LIBOR falls below 2.85% in subsequent periods we will recognize a loss and future cash outflows.
Financial instruments not recorded at fair value
 
 
Term Loan
 
The fair value of our Term Loan is estimated using cash flow projections over the remaining contractual period by applying market forward rates and discounting back at the appropriate discount rate.
Revolving Credit Facility
 
The valuation technique of our Revolving Credit Facility is consistent with our Term Loan. The fair value of the Revolving Credit Facility generally approximates its carrying value as the expected term is significantly shorter in duration.

Note 14. Other balance sheet items
Trade and other receivables, net
The following summarizes the balances of trade and other receivables, net as of March 31, 2020 and December 31, 2019 ($ in thousands):
 
As of March 31,
 
As of December 31,
 
2020
 
2019
Gross trade and other receivables
$
62,158

 
$
73,015

Allowance for doubtful accounts (1)
(246
)
 
(1,765
)
Total trade and other receivables, net (2)
$
61,912

 
$
71,250


________
(1) 
We recognized an additional $0.8 million in bad debt expense during the year ended December 31, 2019 as a result of the bankruptcy of Thomas Cook, one of our travel partners.
(2) 
The opening balance as of January 1, 2019 was $64.8 million.

We have not experienced any significant write-offs to our accounts receivable during the three months ended March 31, 2020 and 2019.

16


Prepayments and other assets
The following summarizes the balances of prepayments and other assets as of March 31, 2020 and December 31, 2019 ($ in thousands):
 
As of March 31,
 
As of December 31,
 
2020
 
2019
Advances to suppliers
$
5,650

 
$
7,865

Prepaid income taxes
12,630

 
12,412

Prepaid other taxes (1)
12,085

 
11,156

Right of use assets
5,480

 
5,673

Contract deposit (2)
2,700

 
2,700

Other assets
5,271

 
4,885

Total prepayments and other assets
$
43,816

 
$
44,691

________
(1) Includes recoverable value-added tax and general consumption tax accumulated by our Mexico and Jamaica entities, respectively.
(2) Represents a cash deposit related to the Sanctuary Cap Cana management contract. The deposit will be used towards a purchase of a partial interest in Sanctuary Cap Cana if we are able to agree on terms. If the purchase is not completed, this amount, together with an additional $0.8 million due, will be treated as key money.
Goodwill
The gross carrying values and accumulated impairment losses of goodwill by reportable segment (refer to discussion of our reportable segments in Note 15) as of March 31, 2020 and December 31, 2019 are as follows ($ in thousands):
 
Yucatán Peninsula
 
Pacific Coast
 
Dominican Republic
 
Jamaica
 
Total
Balance at December 31, 2019
 
 
 
 
 
 
 
 
 
Gross carrying value
$
51,731

 
$

 
$

 
$
32,776

 
$
84,507

Accumulated impairment losses
(6,168
)
 

 

 

 
(6,168
)
Net carrying value
45,563

 

 

 
32,776

 
78,339

 
 
 
 
 
 
 
 
 
 
Activity during the year
 
 
 
 
 
 
 
 
 
Impairment losses

 

 

 
(16,173
)
 
(16,173
)
 
 
 
 
 
 
 
 
 
 
Balance at March 31, 2020
 
 
 
 
 
 
 
 
 
Gross carrying value
51,731

 

 

 
32,776

 
84,507

Accumulated impairment losses
(6,168
)
 

 

 
(16,173
)
 
(22,341
)
Net carrying value
$
45,563

 
$

 
$

 
$
16,603

 
$
62,166


As a result of COVID-19 and the temporary suspension of operations at our resorts (see Note 1), the forecasted future cash flows of our reporting units materially decreased during the first quarter of 2020. We performed an interim quantitative impairment analysis as of March 31, 2020 and recognized impairment losses at the following reporting units for the three months ended March 31, 2020 as we determined that their carrying values exceeded their fair value ($ in thousands):
Reporting Unit
 
Reportable Segment
 
Impairment Loss
Jewel Runaway Bay Beach Resort & Waterpark
 
Jamaica
 
$
6,946

Jewel Dunn’s River Beach Resort & Spa
 
Jamaica
 
$
5,126

Jewel Paradise Cove Beach Resort & Spa
 
Jamaica
 
$
4,101



17


Other intangible assets
Other intangible assets as of March 31, 2020 and December 31, 2019 consisted of the following ($ in thousands):
 
As of March 31,
 
As of December 31,
 
2020
 
2019
Gross carrying value
 
 
 
Casino and other licenses (1)
$
875

 
$
875

Management contract
1,900

 
1,900

Enterprise resource planning system (2)
5,403

 
5,187

Other
3,422

 
3,346

Total gross carrying value
11,600

 
11,308

 
 
 
 
Accumulated amortization
 
 
 
Management contract
(166
)
 
(143
)
Enterprise resource planning system (2)
(586
)
 
(437
)
Other
(2,448
)
 
(2,320
)
Total accumulated amortization
(3,200
)
 
(2,900
)
 
 
 
 
Net carrying value
 
 
 
Casino and other licenses (1)
875

 
875

Management contract
1,734

 
1,757

Enterprise resource planning system (2)
4,817

 
4,750

Other
974

 
1,026

Total net carrying value
$
8,400

 
$
8,408


________
(1)  
Our casino licenses have indefinite lives. Accordingly, there is no associated amortization expense or accumulated amortization.
(2)  
Represents software development costs incurred to develop and implement SAP as our integrated enterprise resource planning (“ERP”) system, of which $1.3 million and $2.6 million was placed into service in 2020 and 2019, respectively and are being amortized over a weighted-average amortization period of 7 years.
Amortization expense for intangible assets was $0.3 million and $0.2 million for the three months ended March 31, 2020 and 2019, respectively.
Trade and other payables
The following summarizes the balances of trade and other payables as of March 31, 2020 and December 31, 2019 ($ in thousands):
 
As of March 31,
 
As of December 31,
 
2020
 
2019
Trade payables
$
42,477

 
$
45,299

Advance deposits (1)
35,239

 
53,769

Withholding and other taxes payable
51,696

 
46,983

Interest payable
103

 
125

Payroll and related accruals
16,003

 
14,547

Accrued expenses and other payables
26,307

 
20,880

Total trade and other payables
$
171,825

 
$
181,603


________
(1) 
The opening balance as of January 1, 2019 was $57.3 million.


18


Other liabilities
The following summarizes the balances of other liabilities as of March 31, 2020 and December 31, 2019 ($ in thousands):
 
As of March 31,
 
As of December 31,
 
2020
 
2019
Pension obligation (1)(2)
$
5,562

 
$
6,764

Lease liabilities
6,032

 
6,208

Unfavorable ground lease liability
2,170

 
2,187

Key money (3)
16,491

 
8,225

Other
925

 
923

Total other liabilities
$
31,180

 
$
24,307


________
(1) For the three months ended March 31, 2020 and 2019 the service cost component of net periodic pension cost was $209.0 thousand and $186.0 thousand, respectively, and recorded within direct expense in the Condensed Consolidated Statements of Operations.
(2) For the three months ended March 31, 2020 and 2019 the non-service cost components of net periodic pension cost were $551.2 thousand and $74.0 thousand, respectively, and recorded within other expense in the Condensed Consolidated Statements of Operations.
(3) Represents the unamortized balance of key money received, which is amortized as a reduction to franchise fees within direct expenses in the Condensed Consolidated Statements of Operations. We received $8.5 million and $6.5 million in 2020 and 2019, respectively.
Note 15. Segment information
We consider each one of our owned resorts to be an operating segment, none of which meets the threshold for a reportable segment. We also allocate resources and assess operating performance based on individual resorts. Our operating segments meet the aggregation criteria and thus, we present four separate reportable segments by geography: (i) Yucatán Peninsula, (ii) Pacific Coast, (iii) Dominican Republic and (iv) Jamaica. For the three months ended March 31, 2020 and 2019, we have excluded the immaterial amounts of management fees, cost reimbursements and other from our segment reporting.
Our operating segments are components of the business which are managed discretely and for which discrete financial information is reviewed regularly by our Chief Executive Officer, Chief Financial Officer and Chief Operating Officer, all of whom represent our chief operating decision maker (“CODM”). Financial information for each reportable segment is reviewed by the CODM to assess performance and make decisions regarding the allocation of resources.
The performance of our business is evaluated primarily on adjusted earnings before interest expense, income tax (provision) benefit, and depreciation and amortization expense (“Adjusted EBITDA”), which should not be considered an alternative to net (loss) income or other measures of financial performance or liquidity derived in accordance with U.S. GAAP. The performance of our segments is evaluated on Adjusted EBITDA before corporate expenses and management fee income (“Owned Resort EBITDA”).
We define Adjusted EBITDA as net (loss) income, determined in accordance with U.S. GAAP, for the period presented, before interest expense, income tax (provision) benefit, and depreciation and amortization expense, further adjusted to exclude the following items: (a) impairment loss; (b) other expense; (c) pre-opening expenses; (d) share-based compensation; (e) other tax expense; (f) transaction expenses; and (g) severance expenses.
There are limitations to using financial measures such as Adjusted EBITDA and Owned Resort EBITDA. For example, other companies in our industry may define Adjusted EBITDA differently than we do. As a result, it may be difficult to use Adjusted EBITDA or similarly named financial measures that other companies publish to compare the performance of those companies to our performance. Because of these limitations, Adjusted EBITDA should not be considered as a measure of the income or loss generated by our business or discretionary cash available for investment in our business and investors should carefully consider our U.S. GAAP results presented in our Condensed Consolidated Financial Statements.

19


The following table presents segment owned net revenue and a reconciliation to total revenue for the three months ended March 31, 2020 and 2019 ($ in thousands):
 
 
Three Months Ended March 31,
 
 
2020
 
2019
Owned net revenue
 
 
 
 
Yucatán Peninsula
 
$
62,317

 
$
70,213

Pacific Coast
 
21,155

 
25,570

Dominican Republic
 
35,596

 
33,075

Jamaica
 
51,436

 
59,147

Segment owned net revenue (1)
 
170,504

 
188,005

Other
 
15

 
2

Management fees
 
645

 
934

Cost reimbursements
 
950

 
588

Compulsory tips
 
5,114

 
6,267

Total revenue
 
$
177,228

 
$
195,796

________
(1) Segment owned net revenue represents total revenue less compulsory tips paid to employees, cost reimbursements, management fees and other miscellaneous revenue not derived from segment operations.
The following table presents segment Owned Resort EBITDA, Adjusted EBITDA and a reconciliation to net (loss) income for the three months ended March 31, 2020 and 2019 ($ in thousands):

 
Three Months Ended March 31,

 
2020
 
2019
Owned Resort EBITDA
 
 
 
 
Yucatán Peninsula
 
$
24,935

 
$
32,159

Pacific Coast
 
8,872

 
12,387

Dominican Republic
 
7,789

 
13,463

Jamaica
 
19,073

 
24,348

Segment Owned Resort EBITDA
 
60,669

 
82,357

Other corporate
 
(10,971
)
 
(8,506
)
Management fees
 
645

 
934

Total Adjusted EBITDA
 
50,343

 
74,785

Interest expense
 
(20,955
)
 
(14,194
)
Depreciation and amortization
 
(24,959
)
 
(22,311
)
Impairment loss
 
(16,173
)
 

Other expense
 
(3,906
)
 
(602
)
Pre-opening expenses
 

 
(89
)
Share-based compensation
 
(3,223
)
 
(2,748
)
Other tax expense
 
(237
)
 
(359
)
Transaction expenses
 
(586
)
 
(1,967
)
Severance expense
 
(1,198
)
 

Non-service cost components of net periodic pension cost (1)
 
(551
)
 
(74
)
Net (loss) income before tax
 
(21,445
)
 
32,441

Income tax (provision) benefit
 
(1,111
)
 
10,547

Net (loss) income
 
$
(22,556
)
 
$
42,988

________
(1) 
Represents the non-service cost components of net periodic pension cost recorded within other expense in the Condensed Consolidated Statements of Operations. We include these costs in calculating Adjusted EBITDA as they are considered part of our ongoing resort operations.  

20



The following table presents segment property and equipment, gross and a reconciliation to total property and equipment, net as of March 31, 2020 and December 31, 2019 ($ in thousands):
 
As of March 31,
 
As of December 31,
 
2020
 
2019
Segment property and equipment, gross
 
 
 
Yucatán Peninsula
$
864,557

 
$
865,900

Pacific Coast
288,157

 
288,358

Dominican Republic
675,124

 
667,120

Jamaica
501,081

 
499,569

Total segment property and equipment, gross
2,328,919

 
2,320,947

Other corporate
6,170

 
7,320

Accumulated depreciation
(419,992
)
 
(398,353
)
Total property and equipment, net
$
1,915,097

 
$
1,929,914


The following table presents segment capital expenditures and a reconciliation to total capital expenditures for the three months ended March 31, 2020 and 2019 ($ in thousands):
 
Three Months Ended March 31,
 
2020
 
2019
Segment capital expenditures
 
 
 
Yucatán Peninsula
$
1,580

 
$
4,057

Pacific Coast
257

 
250

Dominican Republic
6,932

 
40,678

Jamaica
1,634

 
1,556

Total segment capital expenditures (1)
10,403

 
46,541

Other corporate
114

 
2,347

Total capital expenditures (1)
$
10,517

 
$
48,888

________
(1) 
Includes capital expenditures incurred, but not yet paid.  
Note 16. Subsequent events
In preparing the interim Condensed Consolidated Financial Statements, there were no subsequent events since March 31, 2020 other than the following:
Subsequent to March 31, 2020, the global economy has continued to be severely impacted by the COVID-19 pandemic. Due to the spread of the COVID-19 pandemic and in response to related governmental restrictions and advisories, reductions in scheduled commercial airline service, and potential health risks to our employees and guests, we intend to maintain the temporary suspension of our operations through June 2020. We cannot predict when the effects of the pandemic will subside, and thus we cannot predict when we will be able to reopen our resorts or when our business will return to normalized levels. The longer and more severe the pandemic, and if there are repeat or cyclical outbreaks of the virus beyond the one being currently experienced, the greater the material adverse effect the pandemic will have on our business, results of operations, cash flows, financial condition, access to credit markets and ability to service our indebtedness.

21



Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
The following discussion and analysis of Playa Hotels & Resorts N.V.'s (“Playa”) financial condition and results of operations should be read in conjunction with our unaudited condensed consolidated financial statements (our “Condensed Consolidated Financial Statements”) and the notes related thereto which are included in “Item 1. Financial Statements” of this Quarterly Report on Form 10-Q. Unless the context otherwise requires, “we,” “us,” “our” and the “Company” refer to Playa and its subsidiaries.

Cautionary Note Regarding Forward-Looking Statements
This quarterly report contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements relate to expectations, beliefs, projections, future plans and strategies, anticipated events or trends and similar expressions concerning matters that are not historical facts. Forward-looking statements reflect our current views with respect to, among other things, our capital resources, portfolio performance and results of operations. Likewise, all of our statements regarding anticipated growth in our operations, anticipated market conditions, demographics and results of operations are forward-looking statements. In some cases, you can identify these forward-looking statements by the use of terminology such as “outlook,” “believes,” “expects,” “potential,” “continues,” “may,” “will,” “should,” “could,” “seeks,” “approximately,” “predicts,” “intends,” “plans,” “estimates,” “anticipates” or the negative version of these words or other comparable words or phrases.
The forward-looking statements contained in this quarterly report reflect our current views about future events and are subject to numerous known and unknown risks, uncertainties, assumptions and changes in circumstances that may cause our actual results to differ significantly from those expressed in any forward-looking statement. The factors discussed in this filing and our other filings with the United States Securities and Exchange Commission (“SEC”), including our Annual Report on Form 10-K for the year ended December 31, 2019, filed with the SEC on February 27, 2020, could cause actual results and future events to differ materially from those set forth or contemplated in the forward-looking statements. Currently, one of the most significant factors that could cause actual outcomes to differ materially from our forward-looking statements is the adverse effects of the current COVID-19 pandemic on our financial condition, operating results and cash flows, the airlines that service the locations where we own resorts, the short and longer-term demand for travel, the global economy and the local economies where we own resorts, and the financial markets. As a result of the COVID-19 pandemic all of our resorts are temporarily closed. The extent to which the COVID-19 pandemic will impact us and consumer behavior will depend on future developments, which are highly uncertain and cannot be predicted with confidence, including the scope, severity and duration of the pandemic, the actions taken to contain the pandemic or mitigate its impact, and the direct and indirect economic effects of the pandemic and containment measures, including magnitude of its impact on unemployment rates and consumer discretionary spending, among others. Additional factors that could cause actual results and future events to differ materially from those set forth or contemplated in the forward-looking statements include:
general economic uncertainty and the effect of general economic conditions on the lodging industry in particular;
the popularity of the all-inclusive resort model, particularly in the luxury segment of the resort market;
changes in economic, social or political conditions in the regions we operate, including changes in perception of public-safety and changes in the supply of rooms from competing resorts;
the success and continuation of our relationships with Hyatt Hotels Corporation (“Hyatt”) and Hilton Worldwide Holdings, Inc. (“Hilton”);
the volatility of currency exchange rates;
the success of our branding or rebranding initiatives with our current portfolio and resorts that may be acquired in the future;
our failure to successfully complete acquisition, expansion, repair and renovation projects in the timeframes and at the costs and returns anticipated;
changes we may make in timing and scope of our development and renovation projects;
significant increases in construction and development costs;
significant increases in utilities;
our ability to obtain and maintain financing arrangements on attractive terms;

22



our ability to obtain and maintain ample liquidity to fund operations and service debt;
the impact of and changes in governmental regulations or the enforcement thereof, tax laws and rates, accounting guidance and similar matters in regions in which we operate;
the ability of our guests to reach our resorts given government mandated travel restrictions;
the effectiveness of our internal controls and our corporate policies and procedures and the success and timing of the remediation efforts for the material weakness that we identified in our internal control over financial reporting;
changes in personnel and availability of qualified personnel;
environmental uncertainties and risks related to adverse weather conditions and natural disasters;
outbreak of widespread contagious diseases;
dependence on third parties to provide Internet, telecommunications and network connectivity to our data centers;
the volatility of the market price and liquidity of our ordinary shares and other of our securities; and
the increasingly competitive environment in which we operate.
 
While forward-looking statements reflect our good faith beliefs, they are not guarantees of future performance. The Company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions or factors, new information, data or methods, future events or other changes after the date of this quarterly report, except as required by applicable law. You should not place undue reliance on any forward-looking statements, which are based only on information currently available to us (or to third parties making the forward-looking statements).
Overview
 Playa is a leading owner, operator and developer of all-inclusive resorts in prime beachfront locations in popular vacation destinations in Mexico and the Caribbean. As of March 31, 2020, Playa owned and/or managed a total portfolio consisting of 23 resorts (8,690 rooms) located in Mexico, Jamaica, and the Dominican Republic. In Mexico, Playa owns and manages Hyatt Zilara Cancún, Hyatt Ziva Cancún, Panama Jack Resorts Cancún, Panama Jack Resorts Playa del Carmen, Hilton Playa del Carmen All-Inclusive Resort, Hyatt Ziva Puerto Vallarta and Hyatt Ziva Los Cabos. In Jamaica, Playa owns and manages Hyatt Zilara Rose Hall, Hyatt Ziva Rose Hall, Hilton Rose Hall Resort & Spa, Jewel Dunn’s River Beach Resort & Spa, Jewel Grande Montego Bay Resort & Spa, Jewel Runaway Bay Beach Resort & Waterpark and Jewel Paradise Cove Beach Resort & Spa. In the Dominican Republic, Playa owns and manages the Hilton La Romana All-Inclusive Family Resort, the Hilton La Romana All-Inclusive Adult Resort, Hyatt Zilara Cap Cana and Hyatt Ziva Cap Cana. Playa also owns four resorts in Mexico and the Dominican Republic that are managed by a third party and Playa manages the Sanctuary Cap Cana in the Dominican Republic. We believe that the resorts we own and manage are among the finest all-inclusive resorts in the markets they serve. All of our resorts offer guests luxury accommodations, noteworthy architecture, extensive on-site activities and multiple food and beverage options. Our guests also have the opportunity to purchase upgrades from us such as premium rooms, dining experiences, wines and spirits and spa packages.
For the three months ended March 31, 2020, we generated a net loss of $22.6 million, total revenue of $177.2 million, Net Package RevPAR of $197.55 and Adjusted EBITDA of $50.3 million. For the three months ended March 31, 2019, we generated net income of $43.0 million, total revenue of $195.8 million, Net Package RevPAR of $244.20 and Adjusted EBITDA of $74.8 million.
Impact of COVID-19 Pandemic
The COVID-19 pandemic and the public health measures that have been undertaken in response have had a significant adverse impact on the global economy, the travel and hospitality industries and our business starting in the first quarter of 2020. The effects of the COVID-19 pandemic, including related government restrictions, border closings, quarantines, “shelter-in-place” orders and “social distancing,” have significantly disrupted global leisure travel, and has adversely impacted global commercial activity, including contributing to worldwide economic contraction and rising unemployment. We expect that the economic fallout will create headwinds for leisure travel even after the current government restrictions are lifted. Due to the spread of the COVID-19 pandemic and in response to related governmental restrictions and advisories, reductions in scheduled commercial airline service and potential health risks to our employees and guests, we temporarily suspended operations at all of our resorts in late March 2020 and intend to have our operations suspended through June 2020.

23



The suspension of operations at all of our resorts, which account all of our revenue, has had a significant adverse effect on our liquidity. As April 30, 2020 we have approximately $58.9 million of available cash. We have taken the following measures to mitigate the impact of the effects of the COVID-19 pandemic on our liquidity position:
we have entered into an agreement to sell the Jewel Dunn's River Beach Resort & Spa and the Jewel Runaway Bay Beach Resort & Waterpark for a total cash consideration of $60.0 million. The cash consideration is not reflected in our April 30, 2020 cash balance. The transaction is expected to close during the second quarter of 2020;
we borrowed an additional $40.0 million under our Revolving Credit Facility in March 2020, increasing the amount outstanding on the facility to $85.0 million;
the temporary suspension of operations of all of our resorts will significantly reduce the variable cost components of our resort-level operating expenses, including resort franchise and franchise-related fees, management fees and expenses related to our resort employees;
we have deferred all of our non-critical capital expenditures planned for 2020 and intend to spend a very minimal amount;
we have adopted voluntary senior executive salary reductions, including reducing our Chief Executive Officer’s salary by 100%;
we have imposed compensation cuts broadly throughout our corporate workforce and canceled all non-essential corporate travel and spending;
we have temporarily suspended repurchases of our ordinary shares under our share repurchase program until we have more visibility into the longer-term impact of COVID-19 and economic conditions improve;
given consumers’ inability to travel, we have also significantly reduced marketing expenditures; and
we are actively pursuing a range of alternatives to raise additional capital, including through additional bank financing, the private placement of debt or equity securities, and the sale of assets. We are also currently engaged in discussions with the lenders under our Revolving Credit Facility to amend certain financial covenants.
In addition, the recent decrease in the size of our Board of Directors to align with the Company’s size and needs will further reduce expenses.
We cannot predict when the effects of the pandemic will subside, and thus we cannot predict when we will be able to reopen our resorts or when our business will return to normalized levels. There also can be no guarantee that when the effects of the pandemic subside, the demand for lodging, and consumer confidence in travel generally, will recover as quickly as other industries. The longer and more severe the pandemic, and if there are repeat or cyclical outbreaks of the virus beyond the one being currently experienced, the greater the material adverse effect the pandemic will have on our business, results of operations, cash flows, financial condition, access to credit markets and ability to service our indebtedness. See “Part II - Item 1A. Risk Factors” included elsewhere in this Quarterly Report on Form 10-Q for additional information.


24



Our Portfolio of Resorts
The following table presents an overview of our resorts at March 31, 2020. None of the resorts we own individually contributed more than 12.9% of our Total Net Revenue or 16.9% of our consolidated Adjusted EBITDA for the three months ended March 31, 2020. The table below is organized by our four geographic business segments: the Yucatán Peninsula, the Pacific Coast, the Dominican Republic and Jamaica.
Name of Resort 
 
Location 
 
Brand and Type 
 
Operator 
 
Year Built; Significant Renovations
 
Rooms
Owned Resorts
 
 
 
 
 
 
 
 
 
 
Yucatán Peninsula
 
 
 
 
 
 
 
 
 
 
Hyatt Ziva Cancún
 
Cancún, Mexico
 
Hyatt Ziva (all ages)
 
Playa
 
1975; 1980; 1986; 2002; 2015
 
547
Hyatt Zilara Cancún
 
Cancún, Mexico
 
Hyatt Zilara (adults-only)
 
Playa
 
2006; 2009; 2013; 2017
 
310
Panama Jack Resorts Cancún
 
Cancún, Mexico
 
Panama Jack (all ages)
 
Playa
 
1985; 2009; 2017
 
458
Hilton Playa del Carmen All-Inclusive Resort(1)
 
Playa del Carmen, Mexico
 
Hilton (adults-only)
 
Playa
 
2002; 2009; 2019
 
524
Panama Jack Resorts Playa del Carmen
 
Playa del Carmen, Mexico
 
Panama Jack (all ages)
 
Playa
 
1996; 2006; 2012; 2017
 
287
Secrets Capri
 
Riviera Maya, Mexico
 
Secrets (adults-only)
 
AMResorts
 
2003
 
291
Dreams Puerto Aventuras
 
Riviera Maya, Mexico
 
Dreams (all ages)
 
AMResorts
 
1991; 2009
 
305
Pacific Coast
 
 
 
 
 
 
 
 
 
 
Hyatt Ziva Los Cabos
 
Cabo San Lucas, Mexico
 
Hyatt Ziva (all ages)
 
Playa
 
2007; 2009; 2015
 
591
Hyatt Ziva Puerto Vallarta
 
Puerto Vallarta, Mexico
 
Hyatt Ziva (all ages)
 
Playa
 
1969; 1990; 2002; 2009; 2014; 2017
 
335
Dominican Republic
 
 
 
 
 
 
 
 
 
 
Hilton La Romana All-Inclusive Resort (2)
 
La Romana, Dominican Republic
 
Hilton (adults-only)
 
Playa (2)
 
1997; 2008; 2019
 
356
Hilton La Romana All-Inclusive Resort (2)
 
La Romana, Dominican Republic
 
Hilton (all ages)
 
Playa (2)
 
1997; 2008; 2019
 
418
Dreams Palm Beach
 
Punta Cana, Dominican Republic
 
Dreams (all ages)
 
AMResorts
 
1994; 2008
 
500
Dreams Punta Cana
 
Punta Cana, Dominican Republic
 
Dreams (all ages)
 
AMResorts
 
2004
 
620
Hyatt Ziva Cap Cana
 
Cap Cana, Dominican Republic
 
Hyatt Ziva (all ages)
 
Playa
 
2019
 
375
Hyatt Zilara Cap Cana
 
Cap Cana, Dominican Republic
 
Hyatt Zilara (adults-only)
 
Playa
 
2019
 
375
Jamaica
 
 
 
 
 
 
 
 
 
 
Hyatt Ziva Rose Hall
 
Montego Bay, Jamaica
 
Hyatt Ziva (all ages)
 
Playa
 
2000; 2014; 2017
 
276
Hyatt Zilara Rose Hall
 
Montego Bay, Jamaica
 
Hyatt Zilara (adults-only)
 
Playa
 
2000; 2014; 2017
 
344
Hilton Rose Hall Resort & Spa
 
Montego Bay, Jamaica
 
Hilton (all ages)
 
Playa
 
1974; 2008; 2017
 
495
Jewel Runaway Bay Beach Resort & Waterpark (5)
 
Runaway Bay, Jamaica
 
Jewel (all ages)
 
Playa
 
1960; 1961; 1965; 2007; 2012
 
268
Jewel Dunn’s River Beach Resort & Spa (5)
 
Ocho Rios, Jamaica
 
Jewel (adults-only)
 
Playa
 
1957; 1970; 1980; 2010
 
250
Jewel Paradise Cove Beach Resort & Spa
 
Runaway Bay, Jamaica
 
Jewel (adults-only)
 
Playa
 
2013
 
225
Jewel Grande Montego Bay Resort & Spa (3)
 
Montego Bay, Jamaica
 
Jewel (all ages)
 
Playa
 
2016; 2017
 
88
Total Rooms Owned
 
 
 
 
 
 
 
 
 
8,238
Managed Resorts
 
 
 
 
 
 
 
 
 
 
Sanctuary Cap Cana (4) 
 
Punta Cana, Dominican Republic
 
Sanctuary (adults-only)
 
Playa
 
2008; 2015; 2018
 
323
Jewel Grande Montego Bay Resort & Spa (3)
 
Montego Bay, Jamaica
 
Jewel (condo-hotel)
 
Playa
 
2016; 2017
 
129
Total Rooms Operated
 
 
 
 
 
 
 
 
 
452
Total Rooms Owned and Operated
 
 
 
 
 
 
 
 
 
8,690
(1) Effective November 20, 2018, this resort was rebranded into Hilton all-inclusive resort. Renovations were completed in 2019.
(2) Pursuant to an agreement with Hilton, we rebranded these resorts as Hilton all-inclusive resorts in November 2018. The resorts are still owned and operated by Playa.
(3) We acquired an 88-unit tower and spa as part of the business combination with Sagicor. Additionally, we manage the majority of the units within the remaining two condo-hotel towers owned by Sagicor that comprise the Jewel Grande Montego Bay Resort & Spa.
(4) Owned by a third party.
(5) Subsequent to March 31, 2020, we entered into an agreement with a third-party to sell these resorts. The sale is expected to close during the second quarter of 2020, although we can offer no assurance that we will complete the transaction.


25



Results of Operations
Three Months Ended March 31, 2020 and 2019
The following table summarizes our results of operations on a consolidated basis for the three months ended March 31, 2020 and 2019 ($ in thousands):
 
Three Months Ended March 31,
 
Increase / Decrease
 
2020
 
2019
 
Change
 
% Change
Revenue
 
 
 
 
 
 
 
Package
$
153,055

 
$
169,792

 
$
(16,737
)
 
(9.9
)%
Non-package
22,578

 
24,482

 
(1,904
)
 
(7.8
)%
Management fees
645

 
934

 
(289
)
 
(30.9
)%
Cost reimbursements
950

 
588

 
362

 
61.6
 %
Total revenue
177,228

 
195,796

 
(18,568
)
 
(9.5
)%
Direct and selling, general and administrative expenses
 
 
 
 
 
 
 
Direct
97,898

 
93,743

 
4,155

 
4.4
 %
Selling, general and administrative
33,832

 
31,828

 
2,004

 
6.3
 %
Pre-opening

 
89

 
(89
)
 
(100.0
)%
Depreciation and amortization
24,959

 
22,311

 
2,648

 
11.9
 %
Reimbursed costs
950

 
588

 
362

 
61.6
 %
Goodwill impairment loss
16,173

 

 
16,173

 
100.0
 %
Direct and selling, general and administrative expenses
173,812

 
148,559

 
25,253

 
17.0
 %
Operating income
3,416

 
47,237

 
(43,821
)
 
(92.8
)%
Interest expense
(20,955
)
 
(14,194
)
 
(6,761
)
 
47.6
 %
Other expense
(3,906
)
 
(602
)
 
(3,304
)
 
548.8
 %
Net (loss) income before tax
(21,445
)
 
32,441

 
(53,886
)
 
(166.1
)%
Income tax (provision) benefit
(1,111
)
 
10,547

 
(11,658
)
 
(110.5
)%
Net (loss) income
$
(22,556
)
 
$
42,988

 
$
(65,544
)
 
(152.5
)%
The tables below set forth information for our total portfolio and comparable portfolio with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Management Fee Revenue, Total Net Revenue, Adjusted EBITDA and Adjusted EBITDA Margin. For a description of these operating metrics and non-U.S. GAAP measures, see “Key Indicators of Financial and Operating Performance below. For discussion of Adjusted EBITDA and reconciliation to the most comparable U.S. GAAP financial measures, see “Key Indicators of Financial and Operating Performance” and “Non-U.S. GAAP Financial Measures” below.
Our comparable portfolio for the three months ended March 31, 2020 excludes the following resorts: Hilton La Romana All-Inclusive Resort and Hilton Playa del Carmen All-Inclusive Resort, which were under renovation in 2019 and Hyatt Ziva and Hyatt Zilara Cap Cana, a ground-up development opened during November 2019.


26



Total Portfolio
 
Three Months Ended March 31,
 
Increase / Decrease
 
2020
 
2019
 
Change 
 
% Change
Occupancy
66.6
%
 
80.1
%
 
(13.5
)pts
 
(16.9
)%
Net Package ADR
$
296.68

 
$
304.88

 
$
(8.20
)
 
(2.7
)%
Net Package RevPAR
$
197.55

 
$
244.20

 
$
(46.65
)
 
(19.1
)%
 
($ in thousands)
Net Package Revenue
$
148,096

 
$
163,787

 
$
(15,691
)
 
(9.6
)%
Net Non-package Revenue
22,423

 
24,220

 
(1,797
)
 
(7.4
)%
Management Fee Revenue
645

 
934

 
(289
)
 
(30.9
)%
Total Net Revenue
171,164

 
188,941

 
(17,777
)
 
(9.4
)%
Adjusted EBITDA
$
50,343

 
$
74,785

 
$
(24,442
)
 
(32.7
)%
Adjusted EBITDA Margin
29.4
%
 
39.6
%
 
(10.2
)pts
 
(25.8
)%
Comparable Portfolio
 
Three Months Ended March 31,
 
Increase / Decrease
 
2020
 
2019
 
Change 
 
% Change
Occupancy
71.4
%
 
84.3
%
 
(12.9
)pts
 
(15.3
)%
Net Package ADR
$
297.72

 
$
310.03

 
$
(12.31
)
 
(4.0
)%
Net Package RevPAR
$
212.61

 
$
261.20

 
$
(48.59
)
 
(18.6
)%
 
($ in thousands)
Net Package Revenue
$
119,762

 
$
145,216

 
$
(25,454
)
 
(17.5
)%
Net Non-package Revenue
19,088

 
21,598

 
(2,510
)
 
(11.6
)%
Management Fee Revenue
645

 
934

 
(289
)
 
(30.9
)%
Total Net Revenue
139,495

 
167,748

 
(28,253
)
 
(16.8
)%
Adjusted EBITDA
$
41,303

 
$
65,202

 
$
(23,899
)
 
(36.7
)%
Adjusted EBITDA Margin
29.6
%
 
38.9
%
 
(9.3
)pts
 
(23.9
)%
Total Revenue and Total Net Revenue
Our total revenue for the three months ended March 31, 2020 decreased $18.6 million, or 9.5%, compared to the three months ended March 31, 2019. Our Total Net Revenue for the three months ended March 31, 2020 decreased $17.8 million, or 9.4%, compared to the three months ended March 31, 2019. This decrease was driven by a decrease in Net Package Revenue of $15.7 million, or 9.6%, and a decrease in Net Non-package Revenue of $1.8 million, or 7.4%. The decrease in Total Net Revenue was driven by the COVID-19 pandemic. Net Package Revenue and Total Net Revenue decreased by an estimated $27.3 million and $30.8 million, respectively, due to the COVID-19 pandemic. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.

27



The following table shows a reconciliation of comparable Net Package Revenue, Net Non-package Revenue and Management Fee Revenue to total revenue for the three months ended March 31, 2020 and 2019 ($ in thousands):
 
Three Months Ended March 31,
 
Increase/Decrease
 
2020
 
2019
 
Change 
 
% Change
Net Package Revenue
 
 
 
 
 
 
 
Comparable Net Package Revenue
$
119,762

 
$
145,216

 
$
(25,454
)
 
(17.5
)%
Non-comparable Net Package Revenue
28,334

 
18,571

 
9,763

 
52.6
 %
Net Package Revenue
148,096

 
163,787

 
(15,691
)
 
(9.6
)%
 
 
 
 
 
 
 


Net Non-package Revenue
 
 
 
 
 
 


Comparable Net Non-package Revenue
19,088

 
21,598

 
(2,510
)
 
(11.6
)%
Non-comparable Net Non-package Revenue
3,335

 
2,622

 
713

 
27.2
 %
Net Non-package Revenue
22,423

 
24,220

 
(1,797
)
 
(7.4
)%
 
 
 
 
 
 
 
 
Management Fee Revenue
 
 
 
 
 
 
 
Comparable Management Fee Revenue
645

 
934

 
(289
)
 
(30.9
)%
Non-comparable Management Fee Revenue

 

 

 
 %
Management Fee Revenue
645

 
934

 
(289
)
 
(30.9
)%
 
 
 
 
 
 
 


Total Net Revenue
 
 
 
 
 
 


Comparable Total Net Revenue
139,495

 
167,748

 
(28,253
)
 
(16.8
)%
Non-comparable Total Net Revenue
31,669

 
21,193

 
10,476

 
49.4
 %
Total Net Revenue
171,164

 
188,941

 
(17,777
)
 
(9.4
)%
Compulsory tips
5,114

 
6,267

 
(1,153
)
 
(18.4
)%
Cost Reimbursements
950

 
588

 
362

 
61.6
 %
Total revenue
$
177,228

 
$
195,796

 
$
(18,568
)
 
(9.5
)%
Comparable Total Net Revenue
Our Comparable Total Net Revenue for the three months ended March 31, 2020 decreased $28.3 million, or 16.8%, compared to the three months ended March 31, 2019. This decrease was driven by a decrease in Comparable Net Package Revenue of $25.5 million, or 17.5%, a decrease in Comparable Net Non-package Revenue of $2.5 million, or 11.6%, and a decrease of $0.3 million in Comparable Management Fee Revenue. Comparable Total Net Revenue decreased primarily due to the worldwide COVID-19 pandemic. Comparable Net Package Revenue and Comparable Total Net Revenue decreased by an estimated $22.2 million and $25.0 million, respectively, due to the COVID-19 pandemic. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
Direct Expenses
The following table shows a reconciliation of our direct expenses to Net Direct Expenses for the three months ended March 31, 2020 and 2019 ($ in thousands):
 
Three Months Ended March 31,
 
Increase/Decrease
 
2020
 
2019
 
Change 
 
% Change
Direct expenses
$
97,898

 
$
93,743

 
$
4,155

 
4.4
 %
Less: compulsory tips
5,114

 
6,267

 
(1,153
)
 
(18.4
)%
Net Direct Expenses
$
92,784

 
$
87,476

 
$
5,308

 
6.1
 %
Our direct expenses include resort expenses, such as food and beverage, salaries and wages, utilities and other ongoing operational expenses. Our Net Direct Expenses were $92.8 million, or 54.2%, of Total Net Revenue for the three months ended March 31, 2020 and $87.5 million, or 46.3%, of Total Net Revenue for the three months ended March 31, 2019.

28



Net Direct Expenses for the three months ended March 31, 2020 increased $5.3 million, or 6.1%, compared to the three months ended March 31, 2019. Net Direct Expenses increased $10.5 million due to our non-comparable properties, Hilton La Romana All-Inclusive Resort and Hilton Playa del Carmen All-Inclusive Resort, which were under renovation in 2019, and Hyatt Ziva and Hyatt Zilara Cap Cana, a ground-up development opened during November 2019. Net Direct Expenses at our comparable properties decreased $3.0 million, or 3.9%, compared to the three months ended March 31, 2019 due to cost cutting measures taken in response to the COVID-19 pandemic. Direct operating expenses fluctuate based on various factors, including changes in occupancy, labor costs, utilities, repair and maintenance costs and license and property taxes. Management fees and franchise fees, which are computed as a percentage of revenue, increase as a result of higher revenues.
Net Direct Expenses consists of the following ($ in thousands):
Total Portfolio
 
Three Months Ended March 31,
 
Increase/Decrease
 
2020
 
2019
 
Change 
 
% Change
Food and beverages
$
20,890

 
$
21,593

 
$
(703
)
 
(3.3
)%
Salaries and wages
37,615

 
31,697

 
5,918

 
18.7
 %
Repairs and maintenance
4,183

 
3,798

 
385

 
10.1
 %
Utilities and sewerage
9,663

 
9,033

 
630

 
7.0
 %
Licenses and property taxes
799

 
904

 
(105
)
 
(11.6
)%
Incentive and management fees
1,680

 
2,606

 
(926
)
 
(35.5
)%
Franchise / license fees
7,008

 
6,371

 
637

 
10.0
 %
Transportation and travel expenses
1,375

 
1,339

 
36

 
2.7
 %
Laundry and cleaning expenses
1,205

 
1,166

 
39

 
3.3
 %
Property and equipment rental expense
833

 
987

 
(154
)
 
(15.6
)%
Entertainment expenses and decoration
2,022

 
1,786

 
236

 
13.2
 %
Office supplies
250

 
499

 
(249
)
 
(49.9
)%
Other operational expenses
5,261

 
5,697

 
(436
)
 
(7.7
)%
Total Net Direct Expenses
$
92,784

 
$
87,476

 
$
5,308

 
6.1
 %
Comparable Portfolio
 
Three Months Ended March 31,
 
Increase/Decrease
 
2020
 
2019
 
Change 
 
% Change
Food and beverages
$
16,490

 
$
19,160

 
$
(2,670
)
 
(13.9
)%
Salaries and wages
30,691

 
27,629

 
3,062

 
11.1
 %
Repairs and maintenance
3,588

 
3,492

 
96

 
2.7
 %
Utilities and sewerage
7,620

 
7,884

 
(264
)
 
(3.3
)%
Licenses and property taxes
658

 
651

 
7

 
1.1
 %
Incentive and management fees
1,680

 
2,688

 
(1,008
)
 
(37.5
)%
Franchise / license fees
5,010

 
5,518

 
(508
)
 
(9.2
)%
Transportation and travel expenses
927

 
1,128

 
(201
)
 
(17.8
)%
Laundry and cleaning expenses
941

 
1,064

 
(123
)
 
(11.6
)%
Property and equipment rental expense
697

 
882

 
(185
)
 
(21.0
)%
Entertainment expenses and decoration
1,659

 
1,662

 
(3
)
 
(0.2
)%
Office supplies
189

 
458

 
(269
)
 
(58.7
)%
Other operational expenses
4,318

 
5,244

 
(926
)
 
(17.7
)%
Total Net Direct Expenses
$
74,468

 
$
77,460

 
$
(2,992
)
 
(3.9
)%

29



Selling, General and Administrative Expenses
Our selling, general and administrative expenses for the three months ended March 31, 2020 increased $2.0 million, or 6.3%, compared to the three months ended March 31, 2019. This increase was driven by a $0.6 million increase in professional fees, a $0.5 million increase in share-based compensation and a $0.5 million increase in insurance payments.
Depreciation and Amortization Expense
Our depreciation and amortization expense for the three months ended March 31, 2020 increased $2.6 million, or 11.9%, compared to the three months ended March 31, 2019. This increase was due to the opening of Hyatt Ziva and Hyatt Zilara Cap Cana in the fourth quarter of 2019, which accounted for a $2.5 million increase compared to the three months ended March 31, 2019.
Goodwill Impairment Loss
Our goodwill impairment loss for the three months ended March 31, 2020 increased $16.2 million, or 100.0%, compared to the three months ended March 31, 2019. The change was driven by the decrease in forecasted future cash flows due to the temporary suspension of operations from COVID-19. See further details in Note 14 to our Condensed Consolidated Financial Statements.
Interest Expense
Our interest expense for the three months ended March 31, 2020 increased $6.8 million, or 47.6%, compared to the three months ended March 31, 2019. The increase in interest expense was driven by primarily by a $4.3 million increase due to the change in fair value of our interest rate swaps. In March 2019, we elected to adopt hedge accounting and designate our interest rate swaps as cash flow hedges. After the adoption of hedge accounting, we recorded the change in fair value of our interest rate swaps through other comprehensive (loss) income. Due to the drop in interest rates, our cash flow hedge was deemed ineffective in March 2020, resulting in recognizing the change in fair value of our interest rate swaps through interest expense. Additionally, our interest expense increased due to $2.1 million of capitalized interest recorded in the three months ended March 31, 2019 due to our development projects in 2019. For the three months ended March 31, 2020, we did not record any capitalized interest.
Cash interest paid, excluding the effects of capitalized interest, increased $0.4 million for the three months ended March 31, 2020 as compared to the three months ended March 31, 2019. Cash interest paid increased $0.5 million due to interest on the Revolving Credit Facility. As of March 31, 2020, the total amount outstanding under our Revolving Credit Facility was $85.0 million.
Income Tax Expense
For the three months ended March 31, 2020, our income tax expense was $1.1 million, compared to a $10.5 million income tax benefit for the three months ended March 31, 2019. See further details in Note 5 to our Condensed Consolidated Financial Statements.
Key Indicators of Financial and Operating Performance
We use a variety of financial and other information to monitor the financial and operating performance of our business. Some of this is financial information prepared in accordance with U.S. GAAP, while other information, though financial in nature, is not prepared in accordance with U.S. GAAP. For reconciliations of non-U.S. GAAP financial measures to the most comparable U.S. GAAP financial measure, see “Non-U.S. GAAP Financial Measures.” Our management also uses other information that is not financial in nature, including statistical information and comparative data that are commonly used within the lodging industry to evaluate the financial and operating performance of our portfolio. Our management uses this information to measure the performance of our segments and consolidated portfolio. We use this information for planning and monitoring our business, as well as in determining management and employee compensation. These key indicators include:
Net Package Revenue
Net Non-package Revenue
Owned Net Revenue
Management Fee Revenue
Total Net Revenue
Occupancy
Net Package ADR
Net Package RevPAR
Adjusted EBITDA

30



Adjusted EBITDA Margin
Owned Resort EBITDA
Owned Resort EBITDA Margin
Comparable Non-U.S. GAAP Measures
Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Management Fee Revenue, Cost Reimbursements, Total Net Revenue and Net Direct Expenses
“Net Package Revenue” is derived from the sale of all-inclusive packages, which include room accommodations, food and beverage services and entertainment activities, net of compulsory tips paid to employees. Government mandated compulsory tips in the Dominican Republic are not included in this adjustment, as they are already excluded from revenue. Revenue is recognized, net of discounts and rebates, when the rooms are occupied and/or the relevant services have been rendered. Advance deposits received from guests are deferred and included in trade and other payables until the rooms are occupied and/or the relevant services have been rendered, at which point the revenue is recognized.
“Net Non-package Revenue” represents all other revenues earned from the operations of our resorts, other than Net Package Revenue, net of compulsory tips paid to employees. Government mandated compulsory tips in the Dominican Republic are not included in this adjustment, as they are already excluded from revenue. Net Non-package Revenue includes revenue associated with guests' purchases of upgrades, premium services and amenities, such as premium rooms, dining experiences, wines and spirits and spa packages, which are not included in the all-inclusive package. Revenue not included in a guest’s all-inclusive package is recognized when the goods are consumed.
“Owned Net Revenue” represents Net Package Revenue and Net Non-package Revenue. Owned Net Revenue represents a key indicator to assess the overall performance of our business and analyze trends, such as consumer demand, brand preference and competition. In analyzing our Owned Net Revenues, our management differentiates between Net Package Revenue and Net Non-package Revenue. Guests at our resorts purchase packages at stated rates, which include room accommodations, food and beverage services and entertainment activities, in contrast to other lodging business models, which typically only include the room accommodations in the stated rate. The amenities at all-inclusive resorts typically include a variety of buffet and á la carte restaurants, bars, activities, and shows and entertainment throughout the day.
“Management Fee Revenue” is derived from fees earned for managing hotels owned by third-parties. The fees earned are typically composed of a base fee, which is computed as a percentage of revenue, and an incentive fee, which is computed as a percentage of profitability. Management Fee Revenue had a minor contribution to our operating results for the three months ended March 31, 2020 and 2019, but we expect Management Fee Revenue to be a more relevant indicator to assess the overall performance of our business in the future as we enter into more management contracts.
“Total Net Revenue” represents Net Package Revenue, Net Non-package Revenue and Management Fee Revenue. “Cost Reimbursements” is excluded from Total Net Revenue as it is not considered a key indicator of financial and operating performance. Cost Reimbursements is derived from the reimbursement of certain costs incurred by Playa on behalf of resorts managed by Playa and owned by third parties. This revenue is fully offset by reimbursable costs and has no net impact on operating income or net (loss) income.
“Net Direct Expenses” represents direct expenses, net of compulsory tips paid to employees.
Occupancy
“Occupancy” represents the total number of rooms sold for a period divided by the total number of rooms available during such period. The total number of rooms available excludes any rooms considered “Out of Order” due to renovation or a temporary problem rendering them inadequate for occupancy for an extended period of time. Occupancy is a useful measure of the utilization of a resort’s total available capacity and can be used to gauge demand at a specific resort or group of properties during a given period. Occupancy levels also enable us to optimize Net Package ADR by increasing or decreasing the stated rate for our all-inclusive packages as demand for a resort increases or decreases.
Net Package ADR
“Net Package ADR” represents total Net Package Revenue for a period divided by the total number of rooms sold during such period. Net Package ADR trends and patterns provide useful information concerning the pricing environment and the nature of the guest base of our portfolio or comparable portfolio, as applicable. Net Package ADR is a commonly used performance measure in the

31



all-inclusive segment of the lodging industry, and is commonly used to assess the stated rates that guests are willing to pay through various distribution channels.
Net Package RevPAR
“Net Package RevPAR” is the product of Net Package ADR and the average daily occupancy percentage. Net Package RevPAR does not reflect the impact of non-package revenue. Although Net Package RevPAR does not include this additional revenue, it generally is considered the key performance measure in the all-inclusive segment of the lodging industry to identify trend information with respect to net room revenue produced by our portfolio or comparable portfolio, as applicable, and to evaluate operating performance on a consolidated basis or a regional basis, as applicable.
EBITDA, Adjusted EBITDA, Owned Resort EBITDA, Owned Resort EBITDA Margin and Adjusted EBITDA Margin
We define EBITDA, a non-U.S. GAAP financial measure, as net income or loss, determined in accordance with U.S. GAAP, for the period presented, before interest expense, income tax and depreciation and amortization expense. We define Adjusted EBITDA, a non-U.S. GAAP financial measure, as EBITDA further adjusted to exclude the following items:
Other expense
Pre-opening expense
Transaction expenses
Severance expense
Other tax expense
Gain on property damage insurance proceeds
Share-based compensation
Loss on extinguishment of debt
Other items which may include, but are not limited to the following: management contract termination fees; gains or losses from legal settlements; repairs from hurricanes and tropical storms; impairment losses and Jamaica delayed opening accrual reversals.
We include the non-service cost components of net periodic pension cost recorded within other expense in the Condensed Consolidated Statements of Operations in calculating Adjusted EBITDA as they are considered part of our ongoing resort operations.
“Owned Resort EBITDA” represents Adjusted EBITDA before corporate expenses and Management Fee Revenue.
“Owned Resort EBITDA Margin” represents Owned Resort EBITDA as a percentage of Owned Net Revenue.
“Adjusted EBITDA Margin” represents Adjusted EBITDA as a percentage of Total Net Revenue.
Non-U.S. GAAP Measures
We believe that each of Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Total Net Revenue, Net Package ADR, Net Package RevPAR and Net Direct Expenses are useful to investors as they reflect our operating results by excluding compulsory tips. These tips have a margin of zero and do not represent our operating results.
We also believe that Adjusted EBITDA is useful to investors for two principal reasons. First, we believe Adjusted EBITDA assists investors in comparing our performance over various reporting periods on a consistent basis by removing from our operating results the impact of items that do not reflect our core operating performance. For example, changes in foreign exchange rates (which are the principal driver of changes in other expense), and expenses related to capital raising, strategic initiatives and other corporate initiatives, such as expansion into new markets (which are the principal drivers of changes in transaction expenses), are not indicative of the operating performance of our resorts. The other adjustments included in our definition of Adjusted EBITDA relate to items that occur infrequently and therefore would obstruct the comparability of our operating results over reporting periods. For example, revenue from insurance policies, other than business interruption insurance policies, is infrequent in nature, and we believe excluding these expense and revenue items permits investors to better evaluate the core operating performance of our resorts over time. We believe Adjusted EBITDA Margin provides our investors a useful measurement of operating profitability for the same reasons we find Adjusted EBITDA useful.

32



The second principal reason that we believe Adjusted EBITDA is useful to investors is that it is considered a key performance indicator by our board of directors (our “Board”) and management. In addition, the compensation committee of our Board determines the annual variable compensation for certain members of our management based, in part, on consolidated Adjusted EBITDA. We believe that Adjusted EBITDA is useful to investors because it provides investors with information utilized by our Board and management to assess our performance and may (subject to the limitations described below) enable investors to compare the performance of our portfolio to our competitors.
Our non-U.S. GAAP financial measures are not substitutes for revenue, net income or any other measure determined in accordance with U.S. GAAP. There are limitations to the utility of non-U.S. GAAP financial measures, such as Adjusted EBITDA. For example, other companies in our industry may define Adjusted EBITDA differently than we do. As a result, it may be difficult to use Adjusted EBITDA or similarly named non-U.S. GAAP financial measures that other companies publish to compare the performance of those companies to our performance. Because of these limitations, our non-U.S. GAAP financial measures should not be considered as a measure of the income or loss generated by our business or discretionary cash available for investment in our business, and investors should carefully consider our U.S. GAAP results presented.
For a reconciliation of EBITDA, Adjusted EBITDA and Owned Resort EBITDA to net income as computed under U.S. GAAP, see “Non-U.S. GAAP Financial Measures.”
Comparable Non-U.S. GAAP Measures
We believe that presenting Adjusted EBITDA, Total Net Revenue, Net Package Revenue, Net Non-package Revenue and Net Direct Expenses on a comparable basis is useful to investors because these measures include only the results of resorts owned and in operation for the entirety of the periods presented and thereby eliminate disparities in results due to the acquisition or disposition of resorts or the impact of resort closures or re-openings in connection with redevelopment or renovation projects. As a result, we believe these measures provide more consistent metrics for comparing the performance of our operating resorts. We calculate comparable Adjusted EBITDA, comparable Total Net Revenue, comparable Net Package Revenue and comparable Net Non-package Revenue as the total amount of each respective measure less amounts attributable to non-comparable resorts, by which we mean resorts that were not owned or in operation during some or all of the relevant reporting period.
Our comparable resorts for the three months ended March 31, 2020 exclude the following: Hilton La Romana All-Inclusive Resort and Hilton Playa del Carmen All-Inclusive Resort, which were under renovation in 2019, and Hyatt Ziva and Hyatt Zilara Cap Cana, a ground-up development opened during November 2019.
A reconciliation of net income as computed under U.S. GAAP to comparable Adjusted EBITDA is presented in “Non-U.S. GAAP Financial Measures,” below. For a reconciliation of Comparable Net Package Revenue, Comparable Net Non-package Revenue, Comparable Management Fee Revenue and Comparable Total Net Revenue to total revenue as computed under U.S. GAAP, see “Results of Operations.”

Segment Results
Three Months Ended March 31, 2020 and 2019
We evaluate our business segment operating performance using segment Owned Net Revenue and segment Owned Resort EBITDA. The following tables summarize segment Owned Net Revenue and segment Owned Resort EBITDA for the three months ended March 31, 2020 and 2019 ($ in thousands):
 
Three Months Ended March 31,
 
Increase / Decrease
 
2020
 
2019
 
Change 
 
% Change 
Owned Net Revenue
 
 
 
 
 
 
 
Yucatán Peninsula
$
62,317

 
$
70,213

 
$
(7,896
)
 
(11.2
)%
Pacific Coast
21,155

 
25,570

 
(4,415
)
 
(17.3
)%
Dominican Republic
35,596

 
33,075

 
2,521

 
7.6
 %
Jamaica
51,436

 
59,147

 
(7,711
)
 
(13.0
)%
Segment Owned Net Revenue
170,504

 
188,005

 
(17,501
)
 
(9.3
)%
Other
15

 
2

 
13

 
650.0
 %
Management Fee Revenue
645

 
934

 
(289
)
 
(30.9
)%
Total Net Revenue
$
171,164

 
$
188,941

 
$
(17,777
)
 
(9.4
)%

33



 
Three Months Ended March 31,
 
Increase / Decrease
 
2020
 
2019
 
Change 
 
% Change
Owned Resort EBITDA
 
 
 
 
 
 
 
Yucatán Peninsula
$
24,935

 
$
32,159

 
$
(7,224
)
 
(22.5
)%
Pacific Coast
8,872

 
12,387

 
(3,515
)
 
(28.4
)%
Dominican Republic
7,789

 
13,463

 
(5,674
)
 
(42.1
)%
Jamaica
19,073

 
24,348

 
(5,275
)
 
(21.7
)%
Segment Owned Resort EBITDA
60,669

 
82,357

 
(21,688
)
 
(26.3
)%
Other corporate
(10,971
)
 
(8,506
)
 
(2,465
)
 
29.0
 %
Management Fee Revenue
645

 
934

 
(289
)
 
(30.9
)%
Total Adjusted EBITDA
$
50,343

 
$
74,785

 
$
(24,442
)
 
(32.7
)%
For a reconciliation of segment Owned Net Revenue and segment Owned Resort EBITDA to total revenue and net income, respectively, each as computed under U.S. GAAP, see Note 15 to our Condensed Consolidated Financial Statements.
Yucatán Peninsula
The following tables set forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Yucatán Peninsula segment for the three months ended March 31, 2020 and 2019 for the total segment portfolio and comparable segment portfolio:
Total Portfolio
 
Three Months Ended March 31,
 
Increase / Decrease
 
2020
 
2019
 
Change 
 
% Change 
Occupancy
74.1
%
 
85.1
%
 
(11.0
)pts
 
(12.9
)%
Net Package ADR
$
299.22

 
$
301.80

 
$
(2.58
)
 
(0.9
)%
Net Package RevPAR
$
221.58

 
$
256.73

 
$
(35.15
)
 
(13.7
)%
 
($ in thousands)
Net Package Revenue
$
54,886

 
$
62,569

 
$
(7,683
)
 
(12.3
)%
Net Non-package Revenue
7,431

 
7,644

 
(213
)
 
(2.8
)%
Owned Net Revenue
62,317

 
70,213

 
(7,896
)
 
(11.2
)%
Owned Resort EBITDA
$
24,935

 
$
32,159

 
$
(7,224
)
 
(22.5
)%
Owned Resort EBITDA Margin
40.0
%
 
45.8
%
 
(5.8
)pts
 
(12.7
)%
Comparable Portfolio
 
Three Months Ended March 31,
 
Increase / Decrease
 
2020
 
2019
 
Change 
 
% Change 
Occupancy
74.7
%
 
86.3
%
 
(11.6
)pts
 
(13.4
)%
Net Package ADR
$
296.86

 
$
300.45

 
$
(3.59
)
 
(1.2
)%
Net Package RevPAR
$
221.89

 
$
259.15

 
$
(37.26
)
 
(14.4
)%
 
($ in thousands)
Net Package Revenue
$
44,383

 
$
51,194

 
$
(6,811
)
 
(13.3
)%
Net Non-package Revenue
5,875

 
6,309

 
(434
)
 
(6.9
)%
Owned Net Revenue
50,258

 
57,503

 
(7,245
)
 
(12.6
)%
Owned Resort EBITDA
$
19,805

 
$
25,814

 
$
(6,009
)
 
(23.3
)%
Owned Resort EBITDA Margin
39.4
%
 
44.9
%
 
(5.5
)pts
 
(12.2
)%
 Segment Comparable Owned Net Revenue. Our Comparable Owned Net Revenue for the three months ended March 31, 2020 decreased $7.2 million, or 12.6%, compared to the three months ended March 31, 2019. This decrease was primarily driven by a decrease in Occupancy of 1,160 basis points and a decrease of 1.2% in Net Package ADR. We estimate COVID-19 negatively impacted Comparable Net Package RevPAR for the three months ended March 31, 2020 by 14.9%. Through the end of February,

34



Comparable Net Package RevPAR increased 3.1% over the same period in prior year. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
Segment Comparable Owned Resort EBITDA. Our Comparable Owned Resort EBITDA for the three months ended March 31, 2020 decreased $6.0 million, or 23.3%, compared to the three months ended March 31, 2019. Owned Resort EBITDA and Comparable Owned Resort EBITDA were negatively impacted by approximately $7.5 and $6.2 million, respectively, due to the COVID-19 pandemic. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
Pacific Coast
The following tables set forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Pacific Coast segment for the three months ended March 31, 2020 and 2019 for the total segment portfolio:
 
Three Months Ended March 31,
 
Increase / Decrease
 
2020
 
2019
 
Change
 
% Change
Occupancy
62.4
%
 
75.8
%
 
(13.4
)pts
 
(17.7
)%
Net Package ADR
$
344.28

 
$
347.85

 
$
(3.57
)
 
(1.0
)%
Net Package RevPAR
$
214.92

 
$
263.65

 
$
(48.73
)
 
(18.5
)%
 
($ in thousands)
Net Package Revenue
$
18,110

 
$
21,972

 
$
(3,862
)
 
(17.6
)%
Net Non-package Revenue
3,045

 
3,598

 
(553
)
 
(15.4
)%
Owned Net Revenue
21,155

 
25,570

 
(4,415
)
 
(17.3
)%
Owned Resort EBITDA
$
8,872

 
$
12,387

 
$
(3,515
)
 
(28.4
)%
Owned Resort EBITDA Margin
41.9
%
 
48.4
%
 
(6.5
)pts
 
(13.4
)%
Segment Owned Net Revenue. Our Owned Net Revenue for the three months ended March 31, 2020 decreased $4.4 million, or 17.3%, three months ended March 31, 2019. This decrease was primarily driven by a decrease in Occupancy of 1,340 basis points and a decrease of 1.0% in Net Package ADR. We estimate COVID-19 negatively impacted Comparable Net Package RevPAR for the three months ended March 31, 2020 by 17.4%. Through the end of February, Net Package RevPAR decreased 1.6% over the same period in prior year. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
Segment Owned Resort EBITDA. Our Owned Resort EBITDA for the three months ended March 31, 2020 decreased $3.5 million, or 28.4%, compared to the three months ended March 31, 2019. Owned Resort EBITDA was negatively impacted by approximately $2.6 million due to the COVID-19 pandemic. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.

35



Dominican Republic
The following tables set forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Dominican Republic segment for the three months ended March 31, 2020 and 2019 for the total segment portfolio and comparable segment portfolio:
Total Portfolio
 
Three Months Ended March 31,
 
Increase / Decrease
 
2020
 
2019
 
Change
 
% Change
Occupancy
57.3
%
 
71.9
%
 
(14.6
)pts
 
(20.3
)%
Net Package ADR
$
227.33

 
$
233.66

 
$
(6.33
)
 
(2.7
)%
Net Package RevPAR
$
130.21

 
$
168.11

 
$
(37.90
)
 
(22.5
)%
 
($ in thousands)
Net Package Revenue
$
31,330

 
$
28,475

 
$
2,855

 
10.0
 %
Net Non-package Revenue
4,266

 
4,600

 
(334
)
 
(7.3
)%
Owned Net Revenue
35,596

 
33,075

 
2,521

 
7.6
 %
Owned Resort EBITDA
$
7,789

 
$
13,463

 
$
(5,674
)
 
(42.1
)%
Owned Resort EBITDA Margin
21.9
%
 
40.7
%
 
(18.8
)pts
 
(46.2
)%
Comparable Portfolio
 
Three Months Ended March 31,
 
Increase / Decrease
 
2020
 
2019
 
Change
 
% Change
Occupancy
73.4
%
 
89.3
%
 
(15.9
)pts
 
(17.8
)%
Net Package ADR
$
180.44

 
$
236.50

 
$
(56.06
)
 
(23.7
)%
Net Package RevPAR
$
132.44

 
$
211.10

 
$
(78.66
)
 
(37.3
)%
 
($ in thousands)
Net Package Revenue
$
13,499

 
$
21,279

 
$
(7,780
)
 
(36.6
)%
Net Non-package Revenue
2,487

 
3,313

 
(826
)
 
(24.9
)%
Owned Net Revenue
15,986

 
24,592

 
(8,606
)
 
(35.0
)%
Owned Resort EBITDA
$
3,879

 
$
10,225

 
$
(6,346
)
 
(62.1
)%
Owned Resort EBITDA Margin
24.3
%
 
41.6
%
 
(17.3
)pts
 
(41.6
)%
Segment Comparable Owned Net Revenue. Our Comparable Owned Net Revenue for the three months ended March 31, 2020 decreased $8.6 million, or 35.0%, compared to the three months ended March 31, 2019. This decrease was driven by a decrease in Occupancy of 1,590 basis points and a decrease of 23.7% in Net Package ADR. We estimate COVID-19 negatively impacted Comparable Net Package RevPAR for the three months ended March 31, 2020 by 13.2%. Through the end of February, Comparable Net Package RevPAR decreased 24.1% over the same period in prior year. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
Segment Comparable Owned Resort EBITDA. Our Comparable Owned Resort EBITDA for the three months ended March 31, 2020 decreased $6.3 million, or 62.1%, compared to the three months ended March 31, 2019. Owned Resort EBITDA and Comparable Owned Resort EBITDA were negatively impacted by approximately $3.8 and $1.5 million, respectively, due to the COVID-19 pandemic. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations. Additionally, the negative press regarding the Dominican Republic in 2019 had a negative impact on results in this segment for the three months ended March 31, 2020.

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Jamaica
The following table sets forth information with respect to our Occupancy, Net Package ADR, Net Package RevPAR, Net Package Revenue, Net Non-package Revenue, Owned Net Revenue, Owned Resort EBITDA and Owned Resort EBITDA Margin for our Jamaica segment for the three months ended March 31, 2020 and 2019 for the total segment portfolio:
Total Portfolio
 
Three Months Ended March 31,
 
Increase / Decrease
 
2020
 
2019
 
Change
 
% Change
Occupancy
70.8
%
 
83.1
%
 
(12.3
)pts
 
(14.8
)%
Net Package ADR
$
349.22

 
$
350.47

 
$
(1.25
)
 
(0.4
)%
Net Package RevPAR
$
247.17

 
$
291.33

 
$
(44.16
)
 
(15.2
)%
 
($ in thousands)
Net Package Revenue
$
43,770

 
$
50,771

 
$
(7,001
)
 
(13.8
)%
Net Non-package Revenue
7,666

 
8,376

 
(710
)
 
(8.5
)%
Owned Net Revenue
51,436

 
59,147

 
(7,711
)
 
(13.0
)%
Owned Resort EBITDA
$
19,073

 
$
24,348

 
$
(5,275
)
 
(21.7
)%
Owned Resort EBITDA Margin
37.1
%
 
41.2
%
 
(4.1
)pts
 
(10.0
)%
Segment Owned Net Revenue. Our Owned Net Revenue for the three months ended March 31, 2020 decreased $7.7 million, or 13.0%, compared to the three months ended March 31, 2019. This decrease was driven by a decrease in Occupancy of 1,230 basis points and a decrease of 0.4% in Net Package ADR. We estimate COVID-19 negatively impacted Comparable Net Package RevPAR for the three months ended March 31, 2020 by 16.3%. Through the end of February, Net Package RevPAR increased 3.7% over the same period in prior year. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
Segment Owned Resort EBITDA. Our Owned Resort EBITDA for the three months ended March 31, 2020 decreased $5.3 million, or 21.7%, compared to the three months ended March 31, 2019. Owned Resort EBITDA was negatively impacted by approximately $7.4 million due to the COVID-19 pandemic. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.

37



Non-U.S. GAAP Financial Measures
Reconciliation of Net Income to Adjusted EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization)
The following is a reconciliation of our U.S. GAAP net (loss) income to EBITDA, Adjusted EBITDA, Owned Resort EBITDA and Comparable Owned Resort EBITDA for the three months ended March 31, 2020 and 2019 ($ in thousands):
 
Three Months Ended March 31,
 
2020
 
2019
Net (loss) income
$
(22,556
)
 
$
42,988

Interest expense
20,955

 
14,194

Income tax provision (benefit)
1,111

 
(10,547
)
Depreciation and amortization
24,959

 
22,311

EBITDA
24,469

 
68,946

Other expense (a)
3,906

 
602

Share-based compensation
3,223

 
2,748

Pre-opening expenses

 
89

Transaction expense (b)
586

 
1,967

Severance expense (c)
1,198

 

Other tax expense (d)
237

 
359

Goodwill impairment loss (e)
16,173

 

Non-service cost components of net periodic pension cost (f)
551

 
74

Adjusted EBITDA
50,343

 
74,785

Other corporate
10,971

 
8,506

Management fee income
(645
)
 
(934
)
Owned Resort EBITDA
60,669

 
82,357

Less: Non-comparable Owned Resort EBITDA
9,040

 
9,583

Comparable Owned Resort EBITDA (g)
$
51,629

 
$
72,774

________
(a)
Represents changes in foreign exchange and other miscellaneous expenses or income.
(b) 
Represents expenses incurred in connection with corporate initiatives, such as: debt refinancing costs; other capital raising efforts; the redesign and build-out of our internal controls and strategic initiatives, such as the launch of a new resort or possible expansion into new markets.
(c) 
Represents expenses incurred for employee terminations.
(d) 
Relates primarily to a Dominican Republic asset/revenue tax, which is an alternative tax to income tax in the Dominican Republic. We eliminate this expense from Adjusted EBITDA because it is substantially similar to the income tax provision we eliminate from our calculation of EBITDA.
(e) 
Represents the impairment loss on the goodwill of our Jewel Paradise Cove Beach Resort & Spa, Jewel Dunn's River Beach Resort and Jewel Runaway Bay Beach Resort & Waterpark reporting units recognized during the first quarter of 2020.
(f) 
Represents the non-service cost components of net periodic pension cost recorded within other expense in the Condensed Consolidated Statement of Operations. Previously, these expenses were presented within direct expense. We include these costs for the purposes of calculating Adjusted EBITDA as they are considered part of our ongoing resort operations.  
(g) 
Comparable resorts for the three months ended March 31, 2020 exclude the following: Hilton La Romana All-Inclusive Resort and Hilton Playa del Carmen All-Inclusive Resort, which were under renovation in 2019, and Hyatt Ziva and Hyatt Zilara Cap Cana, a ground-up development opened during November 2019.
Seasonality
The seasonality of the lodging industry and the location of our resorts in Mexico and the Caribbean generally result in the greatest demand for our resorts between mid-December and April of each year, yielding higher occupancy levels and package rates during this period. This seasonality in demand has resulted in predictable fluctuations in revenue, results of operations, and liquidity, which are consistently higher during the first quarter of each year than in successive quarters.
However, the COVID-19 pandemic has altered this seasonal trend in 2020. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
Inflation
Operators of lodging properties, in general, possess the ability to adjust room rates to reflect the effects of inflation. However, competitive pressures, in addition to the effects of the COVID-19 pandemic, may limit our ability to raise room rates to fully offset

38



inflationary cost increases. See “Impact of COVID-19 Pandemic” above for more information regarding the effects of the COVID-19 pandemic on our results of operations.
Liquidity and Capital Resources
The suspension of operations of all of our resorts, which account for all of our revenue, as a result of the COVID-19 pandemic has had a significant adverse effect on our liquidity. We expect our cash flow from operations will be negative in second quarter 2020, and perhaps longer depending on the duration of the COVID-19 pandemic. As of April 30, 2020 we have approximately $58.9 million of available cash. Due to covenant restrictions on our Revolving Credit Facility, the remaining $15.0 million of the facility is currently not available for future draws. See “Impact of COVID-19 Pandemic” above for information regarding the measures we have taken to preserve our available cash.
Our primary short-term cash needs are paying operating expenses, maintaining our resorts, and servicing our outstanding indebtedness. As of March 31, 2020, we had $54.1 million of scheduled contractual obligations remaining in 2020. We have deferred substantially all development, expansion, renovation, repositioning and rebranding projects until at least 2021, with timing subject to the duration of the COVID-19 pandemic and the pace at which our business returns to normalized levels.
We expect to meet our short-term liquidity requirements generally through existing cash balances, asset sales and, if necessary, additional borrowings or equity issuances. In order to improve our liquidity position, we are actively pursuing a range of alternatives to raise additional capital, including through additional bank financing, the private placement of debt or equity securities, or the sale of assets. We are also currently engaged in discussions with the lenders under our Revolving Credit Facility to amend certain financial covenants. Subsequent to quarter end, we entered into an agreement to sell the Jewel Dunn’s River Beach Resort & Spa and Jewel Runaway Bay Beach Resort & Waterpark for total consideration of approximately $60.0 million in cash. The sale is expected to close during the second quarter of 2020, however there is no assurance that we will complete the transaction.
Long-term liquidity needs may include property developments, expansions, renovations, repositioning and rebranding projects, potential acquisitions and the repayment of indebtedness. As of March 31, 2020, our total debt obligations were $1,068.9 million (which represents the principal amounts outstanding under our Revolving Credit Facility and Term Loan, excluding a $2.0 million issuance discount on our Term Loan and $3.4 million of unamortized debt issuance costs). We expect to meet our long-term liquidity requirements generally through the sources available for short-term needs, as well as equity or debt issuances or proceeds from the potential disposal of assets.
In an effort to maintain sufficient liquidity, our cash flow projections and available funds are discussed with our Board and we consider various ways of developing our capital structure and seeking additional sources of liquidity if needed. The availability of additional liquidity options will depend on the economic and financial environment, our credit, our historical and projected financial and operating performance and continued compliance with financial covenants. As a result of possible future economic, financial and operating declines, possible declines in our creditworthiness and potential non-compliance with financial covenants, we may have less liquidity than anticipated, fewer sources of liquidity than anticipated, less attractive financing terms and less flexibility in determining when and how to use the liquidity that is available.
Financing Strategy
In addition to our Revolving Credit Facility, we intend to use other financing sources that may be available to us from time to time, including financing from banks, institutional investors or other lenders, such as bridge loans, letters of credit, joint ventures and other arrangements. Future financings may be unsecured or may be secured by mortgages or other interests in our assets. In addition, we may issue publicly or privately placed debt or equity securities. When possible and desirable, we will seek to replace short-term financing with long-term financing. We may use the proceeds from any financings to refinance existing indebtedness, to finance resort projects or acquisitions or for general working capital or other purposes.
Our indebtedness may be recourse, non-recourse or cross-collateralized and may be fixed rate or variable rate. If the indebtedness is non-recourse, the obligation to repay such indebtedness will generally be limited to the particular resort or resorts pledged to secure such indebtedness. In addition, we may invest in resorts subject to existing loans secured by mortgages or similar liens on the resorts or may refinance resorts acquired on a leveraged basis.

39



Cash Flows
The following table summarizes our net cash provided by or used in operating activities, investing activities and financing activities for the periods indicated and should be read in conjunction with our Condensed Consolidated Statements of Cash Flows and accompanying notes thereto ($ in thousands):
 
Three Months Ended March 31,
 
2020
 
2019
Net cash provided by operating activities
$
26,725

 
$
44,723

Net cash provided by (used in) investing activities
$
2,013

 
$
(46,011
)
Net cash provided by (used in) financing activities
$
19,941

 
$
(4,047
)
Net Cash Provided by Operating Activities
Our net cash provided by operating activities is generated primarily from operating income from our resorts. For the three months ended March 31, 2020 and 2019, our net cash provided by operating activities totaled $26.7 million and $44.7 million, respectively.
Net loss of $22.6 million for the three months ended March 31, 2020 included significant non-cash expenses, including $25.0 million of depreciation and amortization, $16.2 million of goodwill impairment expense, $3.2 million of share-based compensation, and a $6.4 million loss on the fair value of our interest rate swaps, offset by changes in our assets and liabilities through the normal course of operations.
Net income of $43.0 million for the three months ended March 31, 2019 included significant non-cash and cash expenses, including $22.3 million of depreciation and amortization, $2.7 million of share based compensation, and a $2.0 million gain on the fair value of our interest rates swaps, offset by changes in our assets and liabilities through the normal course of operations.
Net Cash Provided by or Used in Investing Activities
For the three months ended March 31, 2020 and 2019, our net cash provided by and used in investing activities was $2.0 million and $46.0 million, respectively.
Activity for the three months ended March 31, 2020:
Purchases of property and equipment of $6.4 million;
Purchase of intangibles of $0.1 million; and
Receipt of key money of $8.5 million.
Activity for the three months ended March 31, 2019:
Purchases of property and equipment of $48.3 million;
Purchase of intangibles of $0.7 million;
Property damage insurance proceeds of $2.0 million; and
Receipt of key money of $1.0 million.
Capital Expenditures
We maintain each of our properties in good repair and condition and in conformity with applicable laws and regulations, franchise and license agreements and management agreements. Capital expenditures made to extend the service life or increase the capacity of our assets, including expenditures for the replacement, improvement or expansion of existing capital assets (“Maintenance Capital Expenditures”), differ from ongoing repair and maintenance expense items, which do not in our judgment extend the service life or increase the capacity of assets and are charged to expense as incurred. We have approval rights over capital expenditures made by our third-party manager as part of the annual budget process for each property they manage. From time to time, certain of our resorts may be undergoing renovations as a result of our decision to upgrade portions of the resorts, such as guestrooms, public space, meeting space, gyms, spas and/or restaurants, in order to better compete with other hotels in our markets (“Development Capital

40



Expenditures”). Due to the impacts of the COVID-19 pandemic on our liquidity, we have deferred all non-critical capital expenditures for the remainder of the year.

Net Cash Used in and Provided by Financing Activities
Our net cash provided by financing activities was $19.9 million for the three months ended March 31, 2020 compared to $4.0 million in cash used in financing activities for the three months ended March 31, 2019.
Activity for the three months ended March 31, 2020:
Principal payments on our Term Loan of $2.5 million;
Proceeds from borrowings on our Revolving Credit Facility of $40.0 million;
Repayments on our Revolving Credit Facility of $15.0 million; and
Purchases of ordinary shares of $2.5 million.
Activity for the three months ended March 31, 2019:
Principal payments on our Term Loan of $2.5 million; and
Purchases of ordinary shares of $1.5 million.
Share Repurchases
On December 14, 2018, our Board authorized the repurchase of up to $100.0 million of our outstanding ordinary shares as means of returning capital to our shareholders. Repurchases may be made from time to time in the open market, in privately negotiated transactions or by other means (including Rule 10b5-1 trading plans). Depending on market conditions and other factors, these repurchases may be commenced or suspended from time to time without prior notice. During the first quarter of 2020, we purchased 340,109 ordinary shares at an average price of $7.35 per share. We have purchased a total of 2,178,837 shares and there was approximately $83.5 million remaining under our share repurchase authorization. As part of our cash preservation efforts given our liquidity position as a result of the COVID-19 pandemic, we have suspended repurchases of our ordinary shares under our share repurchase program until we have more visibility into the longer-term impact of COVID-19 and economic conditions improve.
Senior Secured Credit Facility
Playa Resorts Holding B.V., a subsidiary of ours, holds a senior secured credit facility (“Senior Secured Credit Facility”), which consists of a term loan facility which matures on April 27, 2024 and our Revolving Credit Facility which matures on April 27, 2022. We borrowed $530.0 million under our initial term loan facility on April 27, 2017 (our “First Term Loan”). We received net proceeds of $32.5 million from our First Term Loan after prepaying our existing Senior Secured Credit Facility and a portion of our Senior Notes due 2020 and deducting a debt issuance discount of $1.3 million and unamortized debt issuance costs of $2.6 million.
We borrowed an additional $380.0 million under an incremental term loan facility (our “Second Term Loan” and together with the First Term Loan, the “Initial Term Loan”) on December 6, 2017. We received no proceeds from the Second Term Loan after full repayment of our Senior Notes due 2020 and deducting a debt issuance discount of $1.0 million and unamortized debt issuance costs of $0.2 million.
Our Initial Term Loan bore interest at a rate per annum equal to LIBOR plus 3.25% (where the applicable LIBOR rate had a 1.0% floor), and interest continued to be payable in cash in arrears on the last day of the applicable interest period (unless we elected to use the ABR rate in which case, interest was payable on the last business day of each of March, June, September and December).
Effective March 29, 2018, we entered into two interest rate swaps to mitigate the long-term interest rate risk inherent in our variable rate Term Loan. The interest rate swaps have an aggregate fixed notional value of $800.0 million. The fixed rate paid by us is 2.85% and the variable rate received resets monthly to the one-month LIBOR rate.
On June 7, 2018, we entered into the Second Amendment to Amended & Restated Credit Agreement (the “Amendment”), which amended the Amended & Restated Credit Agreement, dated as of April 27, 2017 (the “Existing Credit Agreement”), governing our Senior Secured Credit Facility. The Amendment amended the Existing Credit Agreement to, among other things (i) effect an incremental term loan facility of $100.0 million (the “Third Term Loan” and, together with the Initial Term Loan, the “Term Loan”) that was incurred pursuant to the exercise of our option to request incremental loans under the Existing Credit Agreement and (ii)

41



decrease the interest rate applicable to the Term Loan by 0.50% to, at our option, either a base rate plus a margin of 1.75% or LIBOR plus a margin of 2.75%. The other terms to the Existing Credit Agreement were not affected by the Amendment.
Our Term Loan requires quarterly payments of principal equal to 0.25% of the original principal amount of the Term Loan on the last business day of each March, June, September and December. The remaining unpaid amount of our Term Loan is due and payable at maturity on April 27, 2024. We may voluntarily prepay borrowings at any time without premium or penalty, subject to customary breakage costs in the case of LIBOR-based loans.
Our Revolving Credit Facility bears interest at variable interest rates that are, at the Borrower's option, either based on LIBOR or based on an alternate base rate derived from the greatest of the federal funds rate plus a spread, prime rate, or a one-month euro-currency rate plus a spread. We are required to pay a commitment fee ranging from 0.25% to 0.5% per annum (depending on the level of our consolidated secured leverage ratio in effect from time to time) on the average daily undrawn balance.
The Senior Secured Facility requires that most of our subsidiaries, and in some limited cases the Company, comply with covenants relating to customary matters, including with respect to incurring indebtedness and liens, paying dividends or making certain other distributions or redeeming equity interests, making acquisitions and investments, effecting mergers and asset sales, prepaying junior indebtedness, and engaging in transactions with affiliates.
Contractual Obligations
As of March 31, 2020, there have been no significant changes to our “Contractual Obligations” table in Item 7, “Management's Discussion and Analysis of Financial Condition and Results of Operations” of our Annual Report, other than the change in debt described below.
Total debt increased $22.5 million from $1,046.4 million as of December 31, 2019 to $1,068.9 million as of March 31, 2020. This increase was driven by an increase in the amount outstanding on our Revolving Credit Facility (see Note 11), which was offset by scheduled principal payments. Additionally, we do not anticipate making any further payments on our Revolving Credit Facility in 2020.
Off Balance Sheet Arrangements
We had no off balance sheet arrangements for the three months ended March 31, 2020 and 2019.
Critical Accounting Policies and Estimates

Our Condensed Consolidated Financial Statements included herein have been prepared in accordance with U.S. GAAP. The preparation of these financial statements requires management to make estimates and assumptions that affect the reported amounts and related disclosures. A number of our significant accounting policies are critical due to the fact that they require us to exercise a higher degree of judgment and estimation based on assumptions that are inherently uncertain. While we believe our estimates, assumptions and judgments are reasonable, they are based upon information presently available. Actual results may differ significantly from these estimates under different assumptions, judgments or conditions, which could have a material effect on our financial position, results of operations and related disclosures. The impacts of the COVID-19 pandemic have increased uncertainty, which has reduced our ability to use past results to estimate future performance. Accordingly, our estimates and judgments may be subject to greater volatility than has been the case in the past.

We have discussed those estimates that we believe are critical and require the use of complex judgment in their application in our Consolidated Financial Statements included within our Annual Report on Form 10-K for the year ended December 31, 2019, filed with the SEC on February 27, 2020. There have been no material changes to our critical accounting policies or the methodologies or assumptions we apply under them except for those disclosed in Note 2 to our Condensed Consolidated Financial Statements.
Fair Value of Financial Instruments

Our financial instruments consist of cash and cash equivalents, restricted cash, trade and other receivables, accounts receivable from related parties, certain prepayments and other assets, trade and other payables, payables to related parties, derivative financial instruments, other liabilities including our pension obligation and debt. See Note 13, “Fair value of financial instruments,” to our Condensed Consolidated Financial Statements for more information.

42



Related Party Transactions
See Note 6, “Related party transactions,” to our Condensed Consolidated Financial Statements for information on these transactions.
Recent Accounting Pronouncements
See the recent accounting pronouncements in Note 2 to our Condensed Consolidated Financial Statements.
Item 3.    Quantitative and Qualitative Disclosures About Market Risk.
In the normal course of operations, we are exposed to interest rate risk and foreign currency risk which may impact future income and cash flows.
Interest Rate Risk
The risk from market interest rate fluctuations mainly affects long-term debt bearing interest at a variable interest rate. We currently use an interest rate swap (see Note 12 of our Condensed Consolidated Financial Statements) to manage exposure to this risk. As of March 31, 2020, 25% of our outstanding indebtedness bore interest at floating rates and 75% bore interest at fixed rates. If market rates of interest on our floating rate debt were to increase by 1.0%, the increase in interest expense on our floating rate debt would decrease our future earnings and cash flows by approximately $2.7 million annually, assuming the balance outstanding under our Revolving Credit Facility remained at $85.0 million. If market rates of interest on our floating rate debt were to decrease by 1.0%, the decrease in interest expense on our floating rate debt would increase our future earnings and cash flows by approximately $2.7 million annually, assuming the balance outstanding under our Revolving Credit Facility remained at $85.0 million.
Foreign Currency Risk
We are exposed to exchange rate fluctuations because all of our resort investments are based in locations where the local currency is not the U.S. dollar, which is our reporting currency. For the three months ended March 31, 2020 approximately 3.0% of our revenues were denominated in currencies other than the U.S. dollar. As a result, our revenues reported on our Condensed Consolidated Statements of Operations are affected by movements in exchange rates.
Approximately 81.5% of our operating expenses for the three months ended March 31, 2020 were denominated in the local currencies in the countries in which we operate. As a result, our operating expenses reported on our Condensed Consolidated Statements of Operations are affected by movements in exchange rates.
The foreign currencies in which our expenses are primarily denominated are the Mexican Peso, Dominican Peso and the Jamaican Dollar. The effect of an immediate 5% adverse change in foreign exchange rates on Mexican Peso-denominated expenses at March 31, 2020 would have impacted our net income before tax by approximately $2.1 million on a year-to-date basis. The effect of an immediate 5% adverse change in foreign exchange rates on Dominican Peso-denominated expenses at March 31, 2020 would have impacted our net income before tax by approximately $1.1 million on a year-to-date basis. The effect of an immediate 5% adverse change in foreign exchange rates on Jamaican Dollar-denominated expenses at March 31, 2020 would have impacted our net income before tax by approximately $1.5 million on a year-to-date basis.
At this time, we do not have any outstanding derivatives or other financial instruments designed to hedge our foreign currency exchange risk.

43



Item 4. Controls and Procedures.

Disclosure Controls and Procedures.

We maintain a set of disclosure controls and procedures (as that term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) designed to ensure that information required to be disclosed by us in reports that we file or submit under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms, and that such information is accumulated and communicated to our management, including our Principal Executive Officer and Principal Financial Officer, as appropriate, to allow timely decisions regarding required disclosures. In accordance with Rule 13a-15(b) of the Exchange Act, as of the end of the period covered by this quarterly report, an evaluation was carried out under the supervision and with the participation of our management, including our Principal Executive Officer and Principal Financial Officer, of the effectiveness of our disclosure controls and procedures. Based on that ongoing evaluation, our Principal Executive Officer and Principal Financial Officer concluded that our disclosure controls and procedures were effective as of March 31, 2020.

Changes in Internal Control Over Financial Reporting.

There has been no change in our internal control over financial reporting (as defined in Rule 13a-15(f) and 15d-15(f) under the Exchange Act) during the most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting as of and for the three months ended March 31, 2020.

44



PART II. OTHER INFORMATION
Item 1.    Legal Proceedings.

In the ordinary course of our business, we are subject to claims and administrative proceedings, none of which we believe are material or would be expected to have, individually or in the aggregate, a material adverse effect on our financial condition, cash flows or results of operations. The outcome of claims, lawsuits and legal proceedings brought against us, however, is subject to significant uncertainties. Refer to Note 7 to our financial statements included in “Item 1. Financial Statements” of this Form 10-Q for a more detailed description of such proceedings and contingencies.
Item 1A. Risk Factors.

We are supplementing the risk factors described under “Item 1A. Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2019 with the additional risk factor set forth below, which supplements, and to the extent inconsistent, supersedes such risk factors.

The effects of the ongoing COVID-19 pandemic are having a significant material adverse effect on our business, results of operations, cash flows and financial condition and if the pandemic is long-lasting these effects could be severe.

The recent outbreak of the coronavirus (COVID-19) pandemic has led governments and other authorities around the world to impose measures intended to control its spread, including restrictions on freedom of movement and business operations such as travel bans, border closings, business closures, quarantines and shelter-in-place orders. As a result, the pandemic has significantly disrupted global travel, and has adversely impacted global commercial activity across the travel, lodging and hospitality industries. The COVID-19 pandemic has had, and is expected to continue to have, significant adverse impacts on economic and market conditions and global economic contraction.

The effects of the COVID-19 pandemic on the resort industry are unprecedented with global demand for lodging drastically reduced and occupancy levels reaching historic lows. As of March 28, 2020, we have temporarily suspended operations at all of our resorts directly as a result of the effects of the COVID-19 pandemic and have suspended operations at all of our resorts for April, May and June 2020. As a result of the suspension of operations at all of our resorts, we currently have no revenues from resort operations. We cannot predict when the effects of the pandemic will subside, and thus we cannot predict when we will be able to resume operations at our resorts or when our business will return to normalized levels. The longer and more severe the pandemic, and if there are repeat or cyclical outbreaks of the COVID-19 virus beyond the one being currently experienced, the greater the material adverse effect will be on our business, results of operations, cash flows, financial condition, access to credit markets and ability to service our indebtedness.

There also can be no guarantee that when the effects of the pandemic subside the demand for lodging, and consumer confidence in travel generally, will recover as quickly as other industries. Additionally, we expect the effects of the pandemic to materially adversely affect our ability to consummate acquisitions and dispositions of resorts as well as to cause us to scale back or delay planned capital expenditures and other projects.

Additional risks to our business relating to the COVID-19 pandemic include the following:
We have substantial debt outstanding currently, and our ability to service our significant financial obligations depends on our ability to generate significant cash flow from operations. Our cash flow from operations has been materially reduced as a result of the suspension of operations at our resorts and will continue to be materially reduced as long as operations at our resorts remain suspended or are operating at well-below historical levels. We cannot assure you that our business will generate cash flow from operations, that future borrowings will be available to us under our revolving credit facility, or that we will be able to complete any necessary financings or refinancings, in amounts sufficient to enable us to pay our debts and other obligations and fund our other liquidity needs;
The agreements which govern our various debt obligations impose restrictions on our business, including certain covenants under our revolving credit facility which currently prevent additional draws on the facility and may materially impact our liquidity and financial position;
Commercial airline service has been reduced or suspended to many of the regions in which our resorts are located. If scheduled airline service does not increase or return to normal levels once our resorts are re-opened it could have a material adverse effect on our resort revenues;

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The economic fallout from the effects of the pandemic on the regions in which our resorts are located could result in increases in crime, theft, vandalism and other safety and health concerns in these areas that could directly impact our resorts or could result in the perception of such risks among prospective guests, which could lead to decreased future demand for our resorts;
We may be required to recognize significant non-cash impairment charges as a result of material reductions in our cash flows from operations;
We may be subject to increased risks related to employee matters, including increased employment litigation and claims for severance or other benefits tied to terminations or furloughs as a result of the suspension of operations at our resorts prompted by the effects of the pandemic; and
In order to raise additional capital to fund our operations and service our indebtedness, we may need to issue equity securities in the future at prices that may be dilutive to existing stockholders and that may be below what we believe to be the intrinsic value of our ordinary shares.
Item 2.    Unregistered Sales of Equity Securities and Use of Proceeds.
(a) Unregistered Sale of Securities
None.
(b) Use of Proceeds
None.
(c) Issuer Purchases of Equity Securities
The following table sets forth information regarding our purchases of shares of our common stock during the three months ended March 31, 2020:
 
 
Total number of shares purchased
 
Average price paid per share (1)
 
Total number of shares purchased as part of publicly announced program (2)
 
Maximum approximate dollar value of shares that may yet be purchased under the program
($ in thousands) (2)
January 1, 2020 to January 31, 2020
 
245,197

 
$
7.45

 
245,197

 
$
84,166

February 1, 2020 to February 29, 2020
 
94,912

 
7.09

 
94,912

 
83,492

March 1, 2020 to March 31, 2020
 

 

 

 
83,492

Total
 
340,109

 
$
7.35

 
340,109

 
$
83,492

________
(1) The average price paid per share and maximum approximate dollar value of shares disclosed above include broker commissions.
(2) In December 2018, our Board of Directors authorized the repurchase of up to $100.0 million of our outstanding ordinary shares as market conditions and our liquidity warrant. Repurchases may be made from time to time in the open market, in privately negotiated transactions or by other means (including Rule 10b5-1 trading plans). Depending on market conditions and other factors, these repurchases may be commenced or suspended from time to time without prior notice.
Item 3.    Defaults Upon Senior Securities.

None.
Item 4.    Mine Safety Disclosures.

Not applicable.
Item 5.    Other Information.

None.

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Item 6.    Exhibits.

The following exhibits are filed as part of this Form 10-Q:
Exhibit
Number
  
Exhibit Description
3.1
 
 
 
 
10.1*
 
 
 
 
31.1
 
 
 
 
31.2
  
 
 
 
32.1
  
 
 
 
32.2
  
 
 
 
101
 
The following materials from Playa Hotels & Resorts N.V.’s Quarterly Report on Form 10-Q for the period ended March 31, 2020, formatted in XBRL (eXtensible Business Reporting Language): (i) Condensed Consolidated Balance Sheets, (ii) Condensed Consolidated Statements of Operations, (iii) Condensed Consolidated Statements of Comprehensive (Loss) Income (iv) Condensed Consolidated Statements of Shareholders' Equity, (v) Condensed Consolidated Statements of Cash Flows, and (vi) the Notes to the Condensed Consolidated Financial Statements
 
 
 
104
 
Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

*Indicates management contract and/or compensatory plan and arrangement.


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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 
 
 
 
 
 
Playa Hotels & Resorts N.V.
 
 
 
 
 
 
Date:
May 11, 2020
By:  
/s/ Bruce D. Wardinski
 
 
 
 
Bruce D. Wardinski
 
 
 
 
Chairman and Chief Executive Officer
 
 
 
 
(Principal Executive Officer)
 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the undersigned, in his capacity as the principal financial officer of the registrant.
 
 
 
 
 
 
 
Playa Hotels & Resorts N.V.
 
 
 
 
 
 
Date:
May 11, 2020
By:  
/s/ Ryan Hymel
 
 
 
 
Ryan Hymel
 
 
 
 
Chief Financial Officer
 
 
 
 
(Principal Financial Officer)