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SolarWinds Corp - Quarter Report: 2021 September (Form 10-Q)


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington D.C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2021
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                    to                    
Commission File Number: 001-38711
SolarWinds Corporation
(Exact name of registrant as specified in its charter)
Delaware 81-0753267
(State or other jurisdiction of
incorporation or organization)
 (I.R.S. Employer
Identification No.)
7171 Southwest Parkway
Building 400
Austin, Texas 78735
(512) 682.9300
(Address and telephone number of principal executive offices) 

Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading SymbolName of Each Exchange on Which Registered
Common Stock, $0.001 par valueSWINew York Stock Exchange
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.     þ Yes   ¨  No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  þ  Yes    ¨  No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.   
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).      Yes   þ  No
On November 2, 2021, 159,090,194 shares of common stock, par value $0.001 per share, were outstanding.



SOLARWINDS CORPORATION

Table of Contents
PART I - FINANCIAL INFORMATION
Page
Item 1.
Item 2.
Item 3.
Item 4.
PART II - OTHER INFORMATION
Item 1.
Item 1A.
Item 6.
Certifications

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Safe Harbor Cautionary Statement
This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and the Private Securities Litigation Reform Act of 1995. Such statements may be signified by terms such as “aim,” “anticipate,” “believe,” “continue,” “expect,” “feel,” “intend,” “estimate,” “seek,” “plan,” “may,” “can,” “could,” “should,” “will,” “would” or similar expressions and the negatives of those terms. In this report, forward-looking statements include statements regarding our financial projections, future financial performance and plans and objectives for future operations including, without limitation, the following:
expectations regarding our financial condition and results of operations, including revenue, non-GAAP revenue, revenue growth, non-GAAP revenue growth, revenue mix, cost of revenue, operating expenses, operating income, non-GAAP operating income, non-GAAP operating margin, adjusted EBITDA and adjusted EBITDA margin, cash flows and effective income tax rate;
findings from our investigations into the cyberattack on our Orion Software Platform and internal systems (the "Cyber Incident"), including our understanding of the nature, source and duration of the attack and our plans to ensure our products and internal systems are secure and provide additional information regarding our findings, as well as our expectations regarding the impact of the Cyber Incident on our business and reputation, the success of our related mitigation and remediation efforts and the additional costs, liabilities and other adverse consequences that we may incur as a result of the Cyber Incident;
expectations regarding the impact the government investigations and litigation resulting from the Cyber Incident may have on our business;
expectations regarding the impact and benefits of the spin-off of the N-able business into a newly created and separately traded public company;
expectations regarding investment in product development and our expectations about the results of those efforts;
expectations concerning acquisitions and opportunities resulting from our acquisitions;
expectations regarding hiring additional personnel globally in the areas of sales and marketing and research and development;
intentions regarding our international earnings;
expectations regarding our capital expenditures;
expectations regarding the impact of the COVID-19 pandemic on our business, results of operations and financial condition; and
our beliefs regarding the sufficiency of our cash and cash equivalents, cash flows from operating activities and borrowing capacity.
Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially and adversely different from any future results, performance or achievements expressed or implied by the forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, the following:
numerous risks related to the Cyber Incident, including with respect to (1) the discovery of new or different information regarding the Cyber Incident, including with respect to its scope, the threat actor’s access to SolarWinds’ environments and its related activities during such period, and the related impact on SolarWinds’ systems, products, current or former employees and customers, (2) the possibility that our mitigation and remediation efforts with respect to the Cyber Incident may not be successful, (3) the possibility that additional confidential, proprietary, or personal information, including information of SolarWinds’ current or former employees and customers, was accessed and exfiltrated as a result of the Cyber Incident, (4) numerous financial, legal, reputational and other risks to us related to the Cyber Incident, including risks that the incident or SolarWinds’ response thereto, including with respect to providing notices to any impacted individuals, may result in the loss, compromise or corruption of data and proprietary information, loss of business as a result of termination or non-renewal of agreements or reduced purchases or upgrades of our products, severe reputational damage adversely affecting customer, partner and vendor relationships and investor confidence, increased attrition of personnel and distraction of key and other personnel, U.S. or foreign regulatory investigations and enforcement actions, litigation, indemnity obligations, damages for contractual breach, penalties for violation of applicable laws or regulations, significant costs for remediation and the incurrence of other liabilities, (5) risks that our insurance coverage, including coverage relating to certain security and privacy damages and claim expenses, may not be available or sufficient to compensate for all liabilities we incur related to these matters, (6) the possibility that our steps to secure our internal environment, improve our product development environment and ensure the security and integrity of the software that we deliver to our customers may not be successful or sufficient to protect against future threat actors or attacks or be
3


perceived by existing and prospective customers as sufficient to address the harm caused by Cyber Incident and (7) the risk that the impact of the Cyber Incident may be proportionally greater in future periods as a result of the spin-off of the N-able business;
other risks related to cyber security, including that we may experience other security incidents or have vulnerabilities in our systems and services exploited, which may result in compromises or breaches of our and our customers’ systems or, theft or misappropriation of our and our customers’ confidential, proprietary or personal information, as well as exposure to legal and other liabilities, including the related risk of higher customer, employee and partner attrition and the loss of key personnel, as well as negative impacts to our sales, renewals and upgrades;
risks related to the recently completed spin-off of the N-able business into a newly created and separately traded public company, including that we may not realize some or all of the anticipated strategic, financial, operational, marketing or other benefits from the separation, or such benefits may be delayed by a variety of circumstances, which may not be under our control, we may experience increased difficulties in attracting, retaining and motivating employees or maintaining or initiating relationships with partners, customers and other parties with which we currently do business, or may do business in the future, we could incur significant liability if the separation is determined to be a taxable transaction, potential indemnification liabilities incurred in connection with the separation could materially affect our business and financial results and N-able may fail to perform under various transaction agreements that were executed as part of the separation;
the possibility that the global COVID-19 pandemic may adversely affect our business, results of operations and financial condition or the impact of the COVID-19 pandemic on the global economy or on the business operations and financial conditions of our customers, their end-customers and our prospective customers;
the inability to sell products to new customers or to sell additional products or upgrades to our existing customers;
any decline in our renewal or net retention rates;
the evolving breadth of our sales motion and challenges, investments and additional costs associated with increased selling efforts toward enterprise customers;
the inability to generate significant volumes of high quality sales leads from our digital marketing initiatives and convert such leads into new business at acceptable conversion rates;
our ability to develop new products and product upgrades, and the timing and success of any such new product introductions and product upgrades;
our ability to compete effectively in the markets we serve;
our ability to attract, retain and motivate employees;
the possibility that general economic conditions or uncertainty cause information technology spending to be reduced or purchasing decisions to be delayed, including as a result of the COVID-19 pandemic;
our inability to successfully identify, complete and integrate acquisitions and manage our growth effectively;
risks associated with our international operations;
our status as a controlled company;
the possibility that our operating income could fluctuate and may decline as percentage of revenue as we make further expenditures to expand our operations in order to support additional growth in our business;
potential foreign exchange gains and losses related to expenses and sales denominated in currencies other than the functional currency of an associated entity; and
such other risks and uncertainties described more fully in documents filed with or furnished to the Securities and Exchange Commission, including the risk factors discussed in our Annual Report on Form 10-K for the year ended December 31, 2020, our Quarterly Report on Form 10-Q for the quarter ended March 31, 2021 and our Quarterly Report on Form 10-Q for the quarter ended June 30, 2021.
Given these risks and uncertainties, you should not place undue reliance on these forward-looking statements. Also, forward-looking statements represent our management’s beliefs and assumptions only as of the date of this Quarterly Report on Form 10-Q. Except as required by law, we assume no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially and adversely from those anticipated in these forward-looking statements, even if new information becomes available in the future.
Investors and others should note that we announce material information to our investors using our investor relations website (https://investors.solarwinds.com), SEC filings, press releases, public conference calls and webcasts. We use these channels as well as social media to communicate with the public about our company, our business and other matters. It is possible that the information we post on social media could be deemed to be material information. Therefore, we encourage investors, the media, and others interested in our company to review the information we post on the social media channels listed on our investor relations website.
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In this report “SolarWinds,” “Company,” “we,” “us” and “our” refer to SolarWinds Corporation and its consolidated subsidiaries. On July 19, 2021, we completed the previously announced separation and distribution of our managed service provider (“MSP” or “N-able”) business into a newly created and separately traded public company, N-able, Inc. Unless otherwise indicated, all references to the Company exclude the N-able business for all periods presented.
5


PART I: FINANCIAL INFORMATION
Item 1. Financial Statements
SolarWinds Corporation
Condensed Consolidated Balance Sheets
(In thousands, except share and per share information)
(Unaudited)
September 30,December 31,
20212020
Assets
Current assets:
Cash and cash equivalents$708,890 $270,708 
Accounts receivable, net of allowances of $847 and $1,985 as of September 30, 2021 and December 31, 2020, respectively
81,033 85,514 
Income tax receivable3,219 1,011 
Prepaid and other current assets27,338 20,080 
 Current assets of discontinued operations — 135,420 
Total current assets820,480 512,733 
Property and equipment, net35,211 39,059 
Operating lease assets83,202 97,264 
Deferred taxes139,093 147,265 
Goodwill3,326,805 3,375,319 
Intangible assets, net397,582 565,611 
Other assets, net32,438 30,011 
Non-current assets of discontinued operations— 943,221 
Total assets$4,834,811 $5,710,483 
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable$13,611 $12,390 
Accrued liabilities and other35,242 53,140 
Current operating lease liabilities15,028 14,951 
Accrued interest payable152 157 
Income taxes payable5,765 11,911 
Current portion of deferred revenue316,870 336,573 
Current debt obligation19,900 19,900 
 Current liabilities of discontinued operations — 42,182 
Total current liabilities406,568 491,204 
Long-term liabilities:
Deferred revenue, net of current portion33,942 36,511 
Non-current deferred taxes20,168 54,691 
Non-current operating lease liabilities85,464 100,430 
Other long-term liabilities92,698 114,615 
Long-term debt, net of current portion1,873,472 1,882,672 
Non-current liabilities of discontinued operations— 19,673 
Total liabilities2,512,312 2,699,796 
Stockholders’ equity:
Common stock, $0.001 par value: 1,000,000,000 shares authorized and 158,402,918 and 156,519,611 shares issued and outstanding as of September 30, 2021 and December 31, 2020, respectively
158 157 
Preferred stock, $0.001 par value: 50,000,000 shares authorized and no shares issued and outstanding as of September 30, 2021 and December 31, 2020, respectively
— — 
Additional paid-in capital2,555,790 3,112,262 
Accumulated other comprehensive income23,258 127,212 
Accumulated deficit(256,707)(228,944)
Total stockholders’ equity2,322,499 3,010,687 
Total liabilities and stockholders’ equity$4,834,811 $5,710,483 
The accompanying notes are an integral part of these condensed consolidated financial statements.
6


SolarWinds Corporation
Condensed Consolidated Statements of Operations
(In thousands, except per share information)
(Unaudited)
Three Months Ended September 30,Nine Months Ended
September 30,
2021202020212020
Revenue:
Subscription$32,293 $26,871 $90,218 $75,371 
Maintenance119,742 118,663 360,909 346,396 
Total recurring revenue152,035 145,534 451,127 421,767 
License29,236 39,284 80,788 109,454 
Total revenue181,271 184,818 531,915 531,221 
Cost of revenue:
Cost of recurring revenue17,949 13,645 49,331 39,441 
Amortization of acquired technologies39,882 39,282 120,397 116,733 
Total cost of revenue57,831 52,927 169,728 156,174 
Gross profit123,440 131,891 362,187 375,047 
Operating expenses:
Sales and marketing58,642 52,940 174,384 159,100 
Research and development26,285 21,485 78,474 63,738 
General and administrative 28,551 23,875 90,135 64,430 
Amortization of acquired intangibles13,784 12,596 41,704 37,453 
Total operating expenses127,262 110,896 384,697 324,721 
Operating income (loss)(3,822)20,995 (22,510)50,326 
Other expense:
Interest expense, net(15,897)(16,792)(48,262)(59,202)
Other income (expense), net1,478 (255)1,865 (485)
Total other expense(14,419)(17,047)(46,397)(59,687)
Income (loss) before income taxes(18,241)3,948 (68,907)(9,361)
Income tax expense (benefit)(19,321)1,505 (26,322)1,405 
Net income (loss) from continuing operations$1,080 $2,443 $(42,585)$(10,766)
 Net income (loss) from discontinued operations, net of tax (10,059)10,059 14,822 36,528 
Net income (loss)$(8,979)$12,502 $(27,763)$25,762 
 Net income (loss) from continuing operations available to common stockholders $920 $2,430 $(42,745)$(10,697)
 Net income (loss) from discontinued operations available to common stockholders $(10,059)$10,003 $14,822 $36,294 
Net income (loss) available to common stockholders per share:
 Basic earnings (loss) from continuing operations per share $0.01 $0.02 $(0.27)$(0.07)
 Basic earnings (loss) from discontinued operations per share $(0.06)$0.06 $0.09 $0.23 
 Net basic earnings (loss) per share $(0.06)$0.08 $(0.18)$0.17 
 Diluted earnings (loss) from continuing operations per share $0.01 $0.02 $(0.27)$(0.07)
 Diluted earnings (loss) from discontinued operations per share $(0.06)$0.06 $0.09 $0.23 
 Net diluted earnings (loss) per share $(0.06)$0.08 $(0.18)$0.17 
Weighted-average shares used to compute net income (loss) available to common stockholders per share:
Shares used in computation of basic earnings (loss) per share158,202 155,447 157,730 155,014 
Shares used in computation of diluted earnings (loss) per share160,328 158,361 157,730 155,014 
The accompanying notes are an integral part of these condensed consolidated financial statements.
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SolarWinds Corporation
Condensed Consolidated Statements of Comprehensive Income (Loss)
(In thousands)
(Unaudited)
Three Months Ended September 30,Nine Months Ended
September 30,
2021202020212020
Net income (loss)$(8,979)$12,502 $(27,763)$25,762 
Other comprehensive income (loss):
Foreign currency translation adjustment(55,849)59,039 (103,954)56,388 
Other comprehensive income (loss)(55,849)59,039 (103,954)56,388 
Comprehensive income (loss)$(64,828)$71,541 $(131,717)$82,150 
The accompanying notes are an integral part of these condensed consolidated financial statements.

8


SolarWinds Corporation
Condensed Consolidated Statements of Stockholders' Equity
(In thousands)
(Unaudited)
Three Months Ended September 30, 2021

Common Stock
Additional
Paid-in
Capital
Accumulated
Other
Comprehensive
Income (Loss)
Accumulated
Deficit
Total
Stockholders’
Equity
SharesAmount
Balance at June 30, 2021158,015 $158 $3,140,176 $79,107 $(247,728)$2,971,713 
Foreign currency translation adjustment— — — (55,849)— (55,849)
Net loss— — — — (8,979)(8,979)
Comprehensive loss(64,828)
Exercise of stock options 69 — 126 — — 126 
Restricted stock units issued, net of shares withheld for taxes138 — (658)— — (658)
Issuance of stock— — — 
Issuance of stock under employee stock purchase plan173 — 2,529 — — 2,529 
Distribution of N-able business— — (365,443)— — (365,443)
Special dividends paid ($1.50 per share)
— — (237,214)— — (237,214)
Stock-based compensation — — 16,266 — — 16,266 
Balance at September 30, 2021158,403 $158 $2,555,790 $23,258 $(256,707)$2,322,499 
Nine Months Ended September 30, 2021

Common Stock
Additional
Paid-in
Capital
Accumulated
Other
Comprehensive
Income (Loss)
Accumulated
Deficit
Total
Stockholders’
Equity
SharesAmount
Balance at December 31, 2020156,520 $157 $3,112,262 $127,212 $(228,944)$3,010,687 
Foreign currency translation adjustment— — — (103,954)(103,954)
Net loss— — — (27,763)(27,763)
Comprehensive loss (131,717)
Exercise of stock options 161 — 527 — — 527 
Restricted stock units issued, net of shares withheld for taxes986 (10,527)— — (10,526)
Issuance of stock455 — 500 — — 500 
Issuance of stock under employee stock purchase plan281 — 5,658 — — 5,658 
Distribution of N-able business— — (365,443)— — (365,443)
Special dividends paid ($1.50 per share)
— — (237,214)— — (237,214)
Stock-based compensation — — 50,027 — — 50,027 
Balance at September 30, 2021158,403 $158 $2,555,790 $23,258 $(256,707)$2,322,499 


9


SolarWinds Corporation
Condensed Consolidated Statements of Stockholders' Equity (Continued)
(In thousands)
(Unaudited)
Three Months Ended September 30, 2020

Common Stock
Additional
Paid-in
Capital
Accumulated
Other
Comprehensive
Income (Loss)
Accumulated
Deficit
Total
Stockholders’
Equity
SharesAmount
Balance at June 30, 2020155,286 $156 $3,067,613 $(7,898)$(374,159)$2,685,712 
Foreign currency translation adjustment— — — 59,039 — 59,039 
Net income— — — — 12,502 12,502 
Comprehensive income 71,541 
Exercise of stock options 162 — 556 — — 556 
Restricted stock units issued, net of shares withheld for taxes68 — (418)— — (418)
Issuance of stock20 — 23 — — 23 
Issuance of stock under employee stock purchase plan97 — 3,049 — — 3,049 
Stock-based compensation — — 21,965 — — 21,965 
Balance at September 30, 2020155,633 $156 $3,092,788 $51,141 $(361,657)$2,782,428 

Nine Months Ended September 30, 2020

Common Stock
Additional
Paid-in
Capital
Accumulated
Other
Comprehensive
Income (Loss)
Accumulated
Deficit
Total
Stockholders’
Equity
SharesAmount
Balance at December 31, 2019154,145 $154 $3,042,034 $(5,247)$(387,419)$2,649,522 
Foreign currency translation adjustment— — — 56,388 — 56,388 
Net income— — — — 25,762 25,762 
Comprehensive income82,150 
Exercise of stock options 303 — 865 — — 865 
Restricted stock units issued, net of shares withheld for taxes397 (2,770)— — (2,769)
Issuance of stock611 682 — — 683 
Issuance of stock under employee stock purchase plan177 — 5,406 — — 5,406 
Stock-based compensation — — 46,571 — — 46,571 
Balance at September 30, 2020155,633 $156 $3,092,788 $51,141 $(361,657)$2,782,428 

The accompanying notes are an integral part of these condensed consolidated financial statements.

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SolarWinds Corporation
Condensed Consolidated Statements of Cash Flows
(In thousands) (Unaudited)
Nine Months Ended
September 30,
20212020
Cash flows from operating activities
Net loss from continuing operations$(42,585)$(10,766)
Adjustments to reconcile net loss from continuing operations to net cash provided by operating activities:
Depreciation and amortization173,362 163,765 
Provision for losses on accounts receivable230 1,244 
Stock-based compensation expense43,472 38,547 
Amortization of debt issuance costs6,794 6,871 
Deferred taxes(26,277)(17,627)
(Gain) loss on foreign currency exchange rates(1,504)650 
Other non-cash expenses (benefits)758 (812)
Changes in operating assets and liabilities, net of assets acquired and liabilities assumed in business combinations:
Accounts receivable3,428 8,277 
Income taxes receivable(2,348)(1,830)
Prepaid and other assets(9,556)1,888 
Accounts payable1,335 (1,551)
Accrued liabilities and other(16,906)6,410 
Accrued interest payable(5)(91)
Income taxes payable(32,478)(2,159)
Deferred revenue(15,499)9,752 
Other long-term liabilities(276)374 
Net cash provided by operating activities from continuing operations81,945 202,942 
Cash flows from investing activities
Purchases of property and equipment(6,968)(14,001)
Purchases of intangible assets(3,066)(4,115)
Acquisitions, net of cash acquired447 — 
Net cash used in investing activities from continuing operations(9,587)(18,116)
Cash flows from financing activities
Proceeds from issuance of common stock under employee stock purchase plan5,658 5,406 
Repurchase of common stock and incentive restricted stock(10,717)(2,794)
Exercise of stock options527 865 
Distribution from spin-off of discontinued operations, net505,580 — 
Dividends paid(237,214)— 
Repayments of borrowings from credit agreement(15,975)(14,925)
Payment of debt issuance costs(234)— 
Net cash provided by (used in) financing activities from continuing operations247,625 (11,448)
Effect of exchange rate changes on cash and cash equivalents from continuing operations(3,803)6,278 
Cash flows of discontinued operations
Operating activities of discontinued operations39,040 82,075 
Investing activities of discontinued operations(15,003)(9,164)
Financing activities of discontinued operations(903)— 
Effect of exchange rate changes on cash and cash equivalents from discontinued operations(922)(953)
Net cash provided by discontinued activities22,212 71,958 
Net increase in cash and cash equivalents338,392 251,614 
Cash and cash equivalents
Beginning of period370,498 173,372 
End of period$708,890 $424,986 
Supplemental disclosure of cash flow information
Cash paid for interest$42,060 $52,723 
Cash paid for income taxes$38,120 $40,447 
The accompanying notes are an integral part of these condensed consolidated financial statements.
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SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)


1. Organization and Nature of Operations
SolarWinds Corporation, a Delaware corporation, and its subsidiaries (“Company”, “we,” “us” and “our”) is a leading provider of simple, powerful and secure information technology, or IT, management software. Our solutions give organizations worldwide, regardless of type, size or complexity, the power to accelerate business transformation in today's hybrid IT environments. Our approach, which we refer to as the SolarWinds Model, combines powerful, scalable, affordable, easy to use products with an "inside-first" selling motion. We’ve built our business to enable the technology professionals who use our products to manage “all things IT.” Our range of customers has expanded over time to include network and systems engineers, database administrators, storage administrators, DevOps and service desk professionals. Our SolarWinds Model enables us to sell our products for use in organizations ranging in size from very small businesses to large enterprises.
On July 19, 2021, we completed the previously announced separation and distribution of our managed service provider (“MSP” or “N-able”) business into a newly created and separately traded public company, N-able, Inc. We refer to this transaction as the “Separation.” The Separation was completed by means of a tax-free, pro-rata distribution in which each holder of our common stock, par value $0.001 per share, received one share of N-able’s common stock, par value $0.001, for every two shares of our common stock held of record as of the close of business on July 12, 2021. After the distribution, we do not beneficially own any shares of common stock in N-able and no longer consolidate N‑able into our financial results for periods ending after July 19, 2021. As a result, N‑able's historical financial results through the Separation are reflected in our consolidated financial statements as discontinued operations. See Note 3. Discontinued Operations for additional information.
2. Summary of Significant Accounting Policies
We prepared our interim condensed consolidated financial statements in conformity with United States of America generally accepted accounting principles ("GAAP"), and the reporting regulations of the Securities and Exchange Commission (the "SEC"). They do not include all of the information and footnotes required by GAAP for complete financial statements. The accompanying condensed consolidated financial statements include the accounts of SolarWinds Corporation and the accounts of its wholly owned subsidiaries. We have eliminated all intercompany balances and transactions.
The interim financial information is unaudited, but reflects all normal adjustments that are, in our opinion, necessary to provide a fair statement of results for the interim periods presented. This interim information should be read in conjunction with the audited consolidated financial statements in our Annual Report on Form 10-K for the year ended December 31, 2020.
Reverse Stock Split
Effective July 30, 2021, we effected a 2:1 reverse stock split of our common stock. As a result of the reverse stock split, all share and per share figures contained in the condensed consolidated financial statements have been retroactively restated as if the reverse stock split occurred at the beginning of the periods presented.
Special Dividend
On July 30, 2021, our board of directors declared a special one-time cash dividend (the "Special Dividend"), to be paid following the effectiveness of, and after giving effect to, the reverse stock split, equal to $1.50 per share of common stock issued and outstanding as of August 9, 2021. The Special Dividend in the aggregate amount of $237.2 million was paid on August 24, 2021.
Use of Estimates
The preparation of financial statements in conformity with GAAP requires our management to make estimates and assumptions that affect the reported amounts and the disclosure of assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting periods. The actual results that we experience may differ materially from our estimates. The accounting estimates that require our most significant, difficult and subjective judgments include:
the valuation of goodwill, intangibles, long-lived assets and contingent consideration;
revenue recognition;
stock-based compensation;
income taxes; and
loss contingencies.
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SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)

Recently Adopted Accounting Pronouncements
There have been no recent accounting pronouncements or changes in accounting pronouncements that are expected to have a material impact on our consolidated financial position, results of operations, or cash flows.
Fair Value Measurements
We apply the authoritative guidance on fair value measurements for financial assets and liabilities that are measured at fair value on a recurring basis and non-financial assets and liabilities, such as goodwill, intangible assets and property, plant and equipment that are measured at fair value on a non-recurring basis.
The guidance establishes a three-tiered fair value hierarchy that prioritizes inputs to valuation techniques used in fair value calculations. The three levels of inputs are defined as follows:
Level 1: Unadjusted quoted prices for identical assets or liabilities in active markets accessible by us.
Level 2: Inputs that are observable in the marketplace other than those inputs classified as Level 1.
Level 3: Inputs that are unobservable in the marketplace and significant to the valuation.
See Note 5. Fair Value Measurements for a summary of our financial instruments accounted for at fair value on a recurring basis. The carrying amounts reported in our consolidated balance sheets for cash, accounts receivable, accounts payable and other accrued expenses approximate fair value due to relatively short periods to maturity.
Accumulated Other Comprehensive Income (Loss)
Changes in accumulated other comprehensive income (loss) by component are summarized below:
Foreign Currency Translation AdjustmentsAccumulated Other Comprehensive Income (Loss)
(in thousands)
Balance at December 31, 2020$127,212 $127,212 
Other comprehensive gain (loss) before reclassification(103,954)(103,954)
Amount reclassified from accumulated other comprehensive income (loss) — — 
Net current period other comprehensive income (loss)(103,954)(103,954)
Balance at September 30, 2021$23,258 $23,258 
Deferred Revenue
Details of our total deferred revenue balance was as follows:
Total Deferred Revenue
(in thousands)
Balance at December 31, 2020$373,084 
Deferred revenue recognized(385,840)
Additional amounts deferred363,568 
Balance at September 30, 2021$350,812 
We expect to recognize revenue related to these remaining performance obligations as of September 30, 2021 as follows:
Revenue Recognition Expected by Period
TotalLess than 1
year
1-3 yearsMore than
3 years
(in thousands)
Expected recognition of deferred revenue$350,812 $316,870 $33,327 $615 
13

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)

Deferred Commissions
Details of our deferred commissions balance was as follows:
(in thousands)
Balance at December 31, 2020$14,801 
Commissions capitalized6,356 
Amortization recognized(3,672)
Balance at September 30, 2021$17,485 
September 30,December 31,
20212020
(in thousands)
Classified as:
Current$4,862 $3,824 
Non-current12,623 10,977 
Total deferred commissions$17,485 $14,801 
Cost of Revenue
Amortization of Acquired Technologies. Amortization of acquired technologies included in cost of revenue relate to our licensed products and subscription products as follows:
Three Months Ended September 30,Nine Months Ended
September 30,
2021202020212020
(in thousands)
Amortization of acquired license technologies$37,119 $36,111 $111,783 $107,237 
Amortization of acquired subscription technologies2,763 3,171 8,614 9,496 
Total amortization of acquired technologies$39,882 $39,282 $120,397 $116,733 
3. Discontinued Operations
As discussed in Note 1. Organization and Nature of Operations, we completed the Separation of the N‑able business into a newly created and separately traded public company, N-able, Inc., on July 19, 2021. The Separation was achieved through the transfer of all the net assets and legal entities associated with the N-able business to N-able, Inc. The distribution of the net assets to N-able, Inc. was recorded as a reduction to additional paid-in capital. As part of the Separation, we received a cash distribution from N-able which includes $324.7 million in cash to repay intercompany indebtedness and $238.2 million as a one-time dividend payment, net of $57.3 million of cash distributed to N-able at the Separation.
In accordance with applicable accounting guidance, the results of the N-able business are presented as discontinued operations for the period up to and including the date of the Separation, and, as such, have been excluded from continuing operations for all periods presented.


14

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)

The following table summarizes the assets and liabilities of the discontinued operations of N-able:
September 30,December 31,
20212020
(in thousands)
Assets
Current assets:
Cash and cash equivalents$— $99,790 
Accounts receivable, net of allowances— 28,784 
Income tax receivable— 1,262 
Prepaid and other current assets— 5,584 
Total current assets of discontinued operations— 135,420 
Property and equipment, net— 19,590 
Operating lease assets— 13,697 
Deferred taxes— 2,190 
Goodwill— 874,083 
Intangible assets, net— 27,374 
Other assets, net— 6,287 
Total assets of discontinued operations$— $1,078,641 
Liabilities
Current liabilities:
Accounts payable$— $5,542 
Accrued liabilities and other— 19,831 
Current operating lease liabilities— 2,860 
Income taxes payable— 4,447 
Current portion of deferred revenue— 9,502 
Total current liabilities of discontinued operations— 42,182 
Long-term liabilities:
Deferred revenue, net of current portion— 168 
Non-current deferred taxes— 4,458 
Non-current operating lease liabilities— 14,641 
Other long-term liabilities— 406 
Total liabilities of discontinued operations$— $61,855 
15

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)

The following table summarizes the results of operations of N-able presented as discontinued operations:
Three Months Ended September 30,Nine Months Ended
September 30,
2021202020212020
(in thousands)
Revenue:
Subscription$20,102 $73,693 $183,594 $214,668 
Maintenance313 2,471 5,053 7,585 
Total recurring revenue20,415 76,164 188,647 222,253 
License— — — 473 
Total revenue20,415 76,164 188,647 222,726 
Cost of revenue:
Cost of recurring revenue2,126 9,839 25,218 28,366 
Amortization of acquired technologies209 6,181 3,950 18,056 
Total cost of revenue2,335 16,020 29,168 46,422 
Gross profit18,080 60,144 159,479 176,304 
Operating expenses:
Sales and marketing5,323 20,520 55,249 57,450 
Research and development2,455 9,803 27,133 30,140 
General and administrative 6,471 9,683 42,994 23,350 
Amortization of acquired intangibles331 6,028 10,626 17,761 
Total operating expenses14,580 46,034 136,002 128,701 
Operating income from discontinued operations3,500 14,110 23,477 47,603 
Other expense:
Interest (expense) income, net— — — 
Other expense, net(27)(292)(608)(457)
Total other expense(27)(292)(608)(455)
Income from discontinued operations before income taxes3,473 13,818 22,869 47,148 
Income tax expense13,532 3,759 8,047 10,620 
Net income (loss) from discontinued operations, net of tax$(10,059)$10,059 $14,822 $36,528 
We incurred $7.3 million and $30.4 million of costs in connection with the Separation during the three and nine months ended September 30, 2021, respectively, and $2.6 million for both the three and nine months ended September 30, 2020 which are primarily included in the condensed consolidated statements of operations as discontinued operations. These costs include legal, accounting and advisory fees, implementation and integration costs, duplicative costs for subscriptions and information technology systems, employee and contract costs and other incremental separation costs related to the Separation.
4. Goodwill
The following table reflects the changes in goodwill for the nine months ended September 30, 2021:
(in thousands)
Balance at December 31, 2020$3,375,319 
Foreign currency translation and other adjustments(48,514)
Balance at September 30, 2021$3,326,805 
16

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)

5. Fair Value Measurements
The following table summarizes the fair value of our financial assets that were measured on a recurring basis as of September 30, 2021 and December 31, 2020. There have been no transfers between fair value measurement levels during the nine months ended September 30, 2021.
Fair Value Measurements at
September 30, 2021 Using
Quoted Prices in
Active Markets
for Identical Assets
(Level 1)
Significant
Other
Observable
Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
Total
(in thousands)
Money market funds$625,000 $— $— $625,000 
Total assets$625,000 $— $— $625,000 
Fair Value Measurements at
December 31, 2020 Using
Quoted Prices in
Active Markets
for Identical Assets
(Level 1)
Significant
Other
Observable
Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
Total
(in thousands)
Money market funds$160,000 $— $— $160,000 
Trading security— — 5,238 5,238 
Total assets$160,000 $— $5,238 $165,238 
As of September 30, 2021 and December 31, 2020, the carrying value of our long-term debt approximates its estimated fair value as the interest rate on the debt agreements is adjusted for changes in the market rates. See Note 6. Debt for additional information regarding our debt.
6. Debt
The following table summarizes information relating to our debt:
September 30,December 31,
20212020
AmountEffective RateAmountEffective Rate
(in thousands, except interest rates)
Revolving credit facility$— — %$— — %
First Lien Term Loan (as amended) due Feb 20241,914,325 2.83 %1,930,300 2.90 %
Total principal amount1,914,325 1,930,300 
Unamortized discount and debt issuance costs(20,953)(27,728)
Total debt1,893,372 1,902,572 
Less: Current portion of long-term debt(19,900)(19,900)
Total long-term debt$1,873,472 $1,882,672 
Senior Secured First Lien Credit Facilities
Our first lien credit agreement, as amended, or First Lien Credit Agreement, provides for senior secured first lien credit facilities, consisting of the following as of September 30, 2021:
a $1.99 billion U.S. dollar term loan, or First Lien Term Loan, with a final maturity date of February 5, 2024; and
a $117.5 million revolving credit facility (with a letter of credit sub-facility in the amount of $35.0 million), or the Revolving Credit Facility, consisting of (i) a $100.0 million multicurrency tranche and (ii) a $17.5 million tranche available only in U.S. dollars, with a final maturity date of August 5, 2023.
17

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)

Borrowings under our Revolving Credit Facility bear interest at a floating rate which is, at our option, either (1) a Eurodollar rate for a specified interest period plus an applicable margin of 2.50% or (2) a base rate plus an applicable margin of 1.50%, respectively. The Eurodollar rate applicable to the Revolving Credit Facility is subject to a “floor” of 0.0%.
Borrowings under our First Lien Term Loan bear interest at a floating rate which is, at our option, either (1) a Eurodollar rate for a specified interest period plus an applicable margin of 2.75% or (2) a base rate plus an applicable margin of 1.75%, respectively. The Eurodollar rate applicable to the First Lien Term Loan is subject to a “floor” of 0.0%.
The Eurodollar rate is equal to an adjusted London Interbank Offered Rate, or LIBOR, for a one-, two-, three- or six-month interest period with a LIBOR floor of 0%. The base rate for any day is a fluctuating rate per annum equal to the highest of (a) the rate of interest in effect for such day as publicly announced by Credit Suisse as its “prime rate” and (b) the federal funds effective rate in effect on such day plus 0.50% and (c) the one-month adjusted LIBOR plus 1.0% per annum.
The First Lien Term Loan requires equal quarterly repayments equal to 0.25% of the original principal amount.
In addition to paying interest on loans outstanding under the Revolving Credit Facility and the First Lien Term Loan, we are required to pay a commitment fee of 0.50% per annum of unused commitments under the Revolving Credit Facility. The commitment fee is subject to a reduction to 0.375% per annum based on our first lien net leverage ratio.
The First Lien Credit Agreement contains a number of covenants that, among other things, restrict, subject to certain exceptions, our ability to: incur additional indebtedness; incur liens; engage in mergers, consolidations, liquidations or dissolutions; pay dividends and distributions on, or redeem, repurchase or retire our capital stock; and make certain investments, acquisitions, loans, or advances. In addition, the terms of the First Lien Credit Agreement include a financial covenant which requires that, at the end of each fiscal quarter, if the aggregate amount of borrowings under the Revolving Credit Facility exceeds 35% of the aggregate commitments under the Revolving Credit Facility, our first lien net leverage ratio cannot exceed 7.40 to 1.00. The First Lien Credit Agreement also contains certain customary representations and warranties, affirmative covenants and events of default. As of September 30, 2021, we were in compliance with all covenants of the First Lien Credit Agreement.
On July 27, 2021, we entered into Amendment No. 5 to our First Lien Credit Agreement to extend the maturity date of our Revolving Credit Facility from February 5, 2022 to August 5, 2023. The borrowing capacity under the amended Revolving Credit Facility was unchanged.
During the nine months ended September 30, 2021, in addition to the principal payments of $14.9 million, we made an excess principal payment from proceeds received at the Separation in the amount of $1.1 million.
7. Stockholders' Equity (Deficit) and Stock-Based Compensation
Adjustment of Stock Awards
N-able Separation
In connection with the Separation of N-able on July 19, 2021, under the provisions of our existing equity plans and the Employee Matters Agreement entered into in connection with the Separation, the Company adjusted its outstanding equity awards in order to preserve the intrinsic value of the awards immediately before and after the Separation. Upon the Separation, SolarWinds employees holding outstanding stock awards of pre‑Separation SolarWinds received a replacement award representing an adjusted number of otherwise-similar awards in post-Separation SolarWinds stock. There were no other changes to the equity award terms. Due to the adjustment of the stock awards as a result of the Separation, the Company compared the fair value of the outstanding stock awards immediately before and after the Separation and no incremental fair value was recognized.
Reverse stock split
In connection with the reverse stock split on July 30, 2021, under the provisions of our existing equity plans, the Company adjusted its outstanding equity awards to preserve the intrinsic value of the awards immediately before and after the reverse stock split. There were no other changes to the stock award terms. The adjustment did not change the fair value of the outstanding stock awards and no incremental fair value was recognized.
Special Dividend
In connection with the Special Dividend declared on July 30, 2021, our board of directors approved the adjustment of equity awards outstanding as of the August 9, 2021 dividend record date under the provisions of our existing equity plans in order to the preserve the intrinsic value of the awards immediately before and after the Special Dividend. There were no other changes to the equity award terms. Due to the adjustment of the equity awards as a result of the Special Dividend, the Company
18

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)

compared the fair value of the outstanding equity awards immediately before and after the Special Dividend adjustment and $12.3 million of incremental fair value will be recognized as stock-based compensation expense over the remaining service period of the adjusted awards.
8. Earnings (Loss) Per Share
A reconciliation of the number of shares in the calculation of basic and diluted earnings (loss) per share follows:
Three Months Ended September 30,Nine Months Ended
September 30,
2021202020212020
(in thousands)
Basic earnings (loss) per share
Numerator:
Net income (loss) from continuing operations$1,080 $2,443 $(42,585)$(10,766)
Net income (loss) from discontinued operations(10,059)10,059 14,822 36,528 
Net income (loss) (8,979)12,502 (27,763)25,762 
Dividends on unvested restricted stock(160)— (160)— 
Earnings allocated to unvested restricted stock— (69)— (165)
Net income (loss) from continuing operations available to common stockholders$920 $2,430 $(42,745)$(10,697)
Net income (loss) from discontinued operations available to common stockholders$(10,059)$10,003 $14,822 $36,294 
Denominator:
Weighted-average common shares outstanding used in computing basic net earnings (loss) per share158,202 155,447 157,730 155,014 
Diluted net earnings (loss) per share
Numerator:
Net income (loss) from continuing operations available to common stockholders$920 $2,430 $(42,745)$(10,697)
Net income (loss) from discontinued operations available to common stockholders$(10,059)$10,003 $14,822 $36,294 
Denominator:
Weighted-average shares used in computing basic net earnings (loss) per share158,202 155,447 157,730 155,014 
Add dilutive impact of employee equity plans2,126 2,914 — — 
Weighted-average shares used in computing diluted net earnings (loss) per share160,328 158,361157,730 155,014
As a result of the reverse stock split, all share and per share figures contained in the condensed consolidated financial statements have been retroactively restated as if the reverse stock split occurred at the beginning of the periods presented.
The following weighted-average outstanding shares of common stock equivalents were excluded from the computation of the diluted net income (loss) per share attributable to common stockholders for the periods presented because their effect would have been anti-dilutive or for which the performance condition had not been met at the end of the period:
Three Months Ended September 30,Nine Months Ended
September 30,
2021202020212020
(in thousands)
Total anti-dilutive shares1,306 5,216 5,901 5,380 
The calculation of diluted earnings (loss) per share requires us to make certain assumptions related to the use of proceeds that would be received upon the assumed exercise of stock options, purchase of restricted stock or proceeds from the employee stock purchase plan.
19

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)

9. Income Taxes
For the three months ended September 30, 2021 and 2020, we recorded income tax benefit from continuing operations of $19.3 million and income tax expense of $1.5 million, respectively, resulting in an effective tax rate of 105.9% and 38.1%, respectively. For the nine months ended September 30, 2021 and 2020, we recorded income tax benefit from continuing operations of $26.3 million and income tax expense of $1.4 million, respectively, resulting in an effective tax rate of 38.2% and (15.0)%, respectively. The increase in the effective tax rate for the three months ended September 30, 2021 compared to the same period in 2020 was primarily due to adjustments made in connection with the Separation. The increase in the effective tax rate for the nine months ended September 30, 2021 compared to the same period in 2020 was primarily due to the increase in loss before income taxes and the reversal of uncertain tax positions in the amount of $6.1 million and related accrued interest in the amount of $2.7 million resulting from an IRS settlement agreement entered into during the nine months ended September 30, 2021.
Our policy is to include interest and penalties related to unrecognized tax benefits as a component of income tax expense. At September 30, 2021, we had accrued interest and penalties related to unrecognized tax benefits of approximately $3.0 million.
We file U.S., state and foreign income tax returns in jurisdictions with varying statutes of limitations. The 2012 through 2020 tax years generally remain open and subject to examination by federal, state and foreign tax authorities. We are currently under examination by the IRS for the tax years 2013 through the period ending February 2016. During the three months ended March 31, 2021, we finalized a settlement agreement with the IRS for the tax years 2011 to 2012. We are under audit by the Indian Tax Authority for the 2017 tax year. We are currently under audit by the California Franchise Tax Board for the 2012 through 2014 tax years and the Texas Comptroller for the 2015 through 2018 tax years. The Massachusetts Department of Revenue audit for the 2015 through February 2016 tax years closed with immaterial adjustments. We are not currently under audit in any other taxing jurisdictions.
10. Related Party Transactions
Agreements with N-able
In connection with the completion of the Separation on July 19, 2021, the Company entered into several agreements with N-able that, among other things, provide a framework for the Company’s relationship with N-able after the Separation. The following summarizes some of the most significant agreements and relationships that the Company continues to have with N‑able.
Separation and Distribution Agreement
The separation and distribution agreement sets forth the Company's agreements with N-able regarding the principal actions taken in connection with the Separation. It also sets forth other agreements that govern aspects of the Company's relationship with N-able following the Spin-Off, including (i) the manner in which legal matters and claims are allocated and certain liabilities are shared between the Company and N-able; (ii) other matters including transfers of assets and liabilities, treatment or termination of intercompany arrangements and the settlement or extinguishment of certain liabilities and other obligations between N-able and the Company; and (iii) mutual indemnification clauses. The separation and distribution agreement also provides that the Company will be liable and obligated to indemnify N-able for all liabilities based upon, arising out of, or relating to the Cyber Incident other than certain specified expenses for which N-able will be responsible. The term of the separation agreement is indefinite and it may only be terminated with the prior written consent of both SolarWinds and N-able.
Transition Services Agreement
The Company entered into a transition services agreement pursuant to which the Company and N-able provide various services to each other. The services provided include information technology, facilities, certain accounting and other financial functions, and administrative services. The transition services agreement will terminate on the expiration of the term of the last service provided under it, which SolarWinds anticipates to be on or around December 31, 2022.
Tax Matters Agreement
The Company and N-able entered into a tax matters agreement that governs the parties’ respective rights, responsibilities and obligations with respect to tax liabilities and benefits, tax attributes, the preparation and filing of tax returns, the control of audits and other tax proceedings and other matters regarding taxes.
20

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)

Software OEM Agreements
The Company and N-able entered into software OEM agreements pursuant to which the Company granted to N-able, and N-able granted to the Company, a non-exclusive and royalty-bearing license to market, advertise, distribute and sublicense certain SolarWinds and N-able software products, respectively, to customers on a worldwide basis. Each agreement has a two year term, and may be terminated by the applicable licensor in certain instances.
Employee Matters Agreement
The Company and N-able entered into an employee matters agreement that governs SolarWinds’ and N-able's compensation and employee benefit obligations with respect to the employees and other service providers of each company, and generally allocated liabilities and responsibilities relating to employment matters and employee compensation and benefit plans and programs.
Intellectual Property Matters Agreement
The Company and N-able entered into an intellectual property matters agreement pursuant to which each party granted to the other party a generally irrevocable, non-exclusive, worldwide, and royalty-free license to use certain intellectual property rights retained by the other party. Under the intellectual property matters agreement, the term for the licensed or sublicensed know-how is perpetual and the term for each licensed or sublicensed patent is until expiration of the last valid claim of such patent. The intellectual property matters agreement will terminate only if SolarWinds and N-able agree in writing to terminate it.
Trademark License Agreement
The Company and N-able entered into a trademark license agreement pursuant to which the Company granted to N-able a generally limited, worldwide, non-exclusive and royalty-free license to use certain trademarks retained by the Company that were used by us in the conduct of our business prior to the separation. The trademark agreement will terminate once N-able ceases to use all of the licensed trademarks.
Software Cross License Agreement
The Company and N-able entered into a software cross license agreement pursuant to which each party granted to the other party a generally perpetual, irrevocable, non-exclusive, worldwide and, subject to certain exceptions, royalty-free license to certain software libraries and internal tools for limited uses. The term of the software cross license agreement will be perpetual unless SolarWinds and N-able agree in writing to terminate the agreement.
The amounts recorded in our condensed consolidated financial statements related to the agreements noted above were insignificant at September 30, 2021.
11. Commitments and Contingencies
Cyber Incident
As previously disclosed, we were the victim of a cyberattack on our Orion Software Platform and internal systems, or the Cyber Incident. We, together with our partners, have undertaken extensive measures to investigate, contain, eradicate, and remediate the Cyber Incident.
Expenses Incurred
For the three months ended September 30, 2021, we recorded pretax gross expenses related to the Cyber Incident of $5.8 million, partially offset by insurance receipts and expected insurance proceeds for costs we believe are reimbursable and probable of recovery under our cybersecurity insurance coverage of $2.9 million. For the three months ended September 30, 2021, we have included $0.4 million of these gross expenses in cost of recurring revenue, $0.1 million in sales and marketing expense and $5.3 million in general and administrative expense in the condensed consolidated statements of operations.
For the nine months ended September 30, 2021, we recorded pretax gross expenses related to the Cyber Incident of $39.8 million, partially offset by insurance receipts and expected insurance proceeds for costs we believe are reimbursable and probable of recovery under our cybersecurity insurance coverage of $15.0 million. For the nine months ended September 30, 2021, we have included $1.8 million of these gross expenses in cost of recurring revenue, $1.6 million in sales and marketing expense, $0.1 million in research and development expense and $36.3 million in general and administrative expense in the condensed consolidated statements of operations.
General and administrative expense is presented net of insurance proceeds in the condensed consolidated statements of operations. Expenses include one-time costs to investigate and remediate the Cyber Incident, and legal and other professional
21

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)

services related thereto, and consulting services being provided to customers at no charge, all of which were expensed as incurred.
Litigation, Claims and Government Investigations
As a result of the Cyber Incident, we are subject to numerous lawsuits and investigations. Multiple class action lawsuits alleging, among other things, violations of the federal securities laws are pending against us and certain of our current and former officers. The complainants seek certification of a class of all persons who purchased or otherwise acquired our securities during set periods of time and unspecified monetary damages, costs and attorneys’ fees. In August 2021, the Company and all other named defendants in the securities class action filed motions to dismiss the consolidated class action complaint which is pending before the court. In addition, two shareholder derivative actions, purportedly on behalf of the Company, are pending, one in the Western District of Texas and one in the Delaware Court of Chancery, in each case asserting breach of duty and other claims against certain of our current and former officers and directors in connection with the cyberattack. We dispute the allegations in these complaints and intend to defend against the claims.
In addition, there are underway numerous investigations and inquiries by domestic and foreign law enforcement and other governmental authorities related to the Cyber Incident, including from the Department of Justice, the Securities and Exchange Commission, and various state Attorneys General. We are cooperating and providing information in connection with these investigations and inquiries and are incurring, and in future periods expect to incur, costs and other expenses in connection with these investigations and inquiries.
While we believe it is reasonably possible that we could incur losses associated with these proceedings and investigations, it is not possible to estimate the amount of any loss or range of possible loss that might result from adverse judgments, settlements, penalties or other resolutions of such proceedings and investigations based on the early stage thereof, the fact that alleged damages have not been specified, the uncertainty as to the certification of a class or classes and the size of any certified class, as applicable, and the lack of resolution on significant factual and legal issues. The Company will continue to evaluate information as it becomes known and will record an estimate for losses at the time or times when it is both probable that a loss has been incurred and the amount of the loss is reasonably estimable. Losses associated with any adverse judgments, settlements, penalties or other resolutions of such proceedings and investigations could be material to our business, results of operations, financial condition or cash flows in future periods.
Additional lawsuits and claims related to the Cyber Incident may be asserted by or on behalf of customers, stockholders or others seeking damages or other related relief and additional inquiries from governmental agencies may be received or investigations by governmental agencies commenced.
Insurance Coverage
We maintain $15 million of cybersecurity insurance coverage to limit our exposure to losses such as those related to the Cyber Incident, which we renewed in June 2021. As of September 30, 2021, we recorded a loss recovery asset of $5.0 million for insurance proceeds deemed probable of recovery which is included in prepaid and other current assets in our condensed consolidated balance sheet and received payments of $10.0 million for costs incurred. In addition, we maintain $50 million of directors and officers liability insurance coverage to reduce our exposure to our indemnification obligations for certain expenses incurred by our directors and officers, including as a result of the legal proceedings related to the Cyber Incident.
Indemnification
In connection with the Separation, we entered into a separation and distribution agreement and related agreements with N‑able to govern the Separation and related transactions and the relationship between the respective companies going forward. The separation and distribution agreement provides for certain indemnity and liability obligations, including that we will indemnify N-able for all liabilities based upon, arising out of or related to the Cyber Incident other than certain specified expenses for which N-able will be responsible. The amount of the indemnification liability, if any, cannot be determined and has not been recorded in our condensed consolidated financial statements as of September 30, 2021.
Other Matters
In addition to the Cyber Incident described above, from time to time we are involved in litigation arising from the normal course of business. In management's opinion, this litigation is not expected to have a material adverse effect on our consolidated financial condition, results of operations or cash flows.
22


Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
The following discussion and analysis of our financial condition and results of operations should be read in conjunction with the condensed consolidated financial statements and related notes thereto included elsewhere in this Quarterly Report on Form 10-Q. In addition to historical condensed consolidated financial information, the following discussion contains forward-looking statements that reflect our plans, estimates and beliefs. Our actual results could differ materially and adversely from those anticipated in the forward-looking statements. Please see the section entitled “Safe Harbor Cautionary Statement” above and the risk factors discussed in our Annual Report on Form 10-K for the year ended December 31, 2020, our Quarterly Report on Form 10-Q for the quarter ended March 31, 2021 and our Quarter Report on Form 10-Q for the quarter ended June 30, 2021 for a discussion of the uncertainties, risks and assumptions associated with these statements. The following discussion and analysis also includes a discussion of certain non-GAAP financial measures. For a description and reconciliation of the non-GAAP measures discussed in this section, see “Non-GAAP Financial Measures.”
Overview
SolarWinds is a leading provider of simple, powerful, and secure information technology, or IT, management software. Our solutions give organizations worldwide, regardless of type, size or complexity, the power to accelerate business transformation in today's hybrid IT environments. We combine powerful, scalable, affordable, easy to use products with an "inside-first" sales model to grow our business while also generating significant cash flow.
We offer a broad portfolio of solutions designed to help technology professionals to monitor, manage and optimize networks, systems, desktops, applications, storage, databases, website infrastructures and IT service desks. We intend to continue to innovate and invest in areas of product development that bring new products to market and enhance the functionality, ease of use and integration of our current products. We believe this will strengthen the overall value proposition of our products in any IT environment.
On February 5, 2016, we were acquired by affiliates of Silver Lake Group, L.L.C and Thoma Bravo, LLC in a take private transaction, or the Take Private. We applied purchase accounting on the date of the Take Private. In October 2018, we completed our initial public offering, or IPO, and once again become a publicly traded company. 
Spin-Off of N-able Business
On July 19, 2021, we completed the previously announced separation and distribution of our managed service provider (“MSP” or “N-able”) business into a newly created and separately traded public company, N-able, Inc. We refer to this transaction as the “Separation.” The Separation was completed by means of a distribution in which each holder of our common stock, par value $0.001 per share, received one share of N‑able’s common stock, par value $0.001, for every two shares of our common stock held of record as of the close of business on July 12, 2021. After the distribution, we do not beneficially own any shares of common stock in N-able and no longer consolidate N‑able into our financial results for periods ending after July 19, 2021. As a result, N‑able's historical financial results through the Separation are reflected in our consolidated financial statements as discontinued operations.
We incurred significant costs in connection with the Separation which we refer to as “spin-off costs.” We incurred $7.3 million and $30.4 million of costs in connection with the Separation during the three and nine months ended September 30, 2021, respectively, and $2.6 million for both the three and nine months ended September 30, 2020 which are primarily reflected in our consolidated statements of operations as discontinued operations for all periods presented. Of these amounts, the spin-off costs included in continuing operations were $2.3 million and $3.1 million for the three and nine months ended September 30, 2021, respectively. We expect spin-off costs to subside in the fourth quarter of 2021.
See Note 3. Discontinued Operations in the Notes to Condensed Consolidated Financial Statements included in Item 1 of Part I of this Quarterly Report on Form 10-Q for additional discussion of the Separation.
Cyber Incident
As previously disclosed, we were the victim of a cyberattack on our Orion Software Platform and internal systems, or the “Cyber Incident.” We, together with our partners, have undertaken extensive measures to investigate, contain, eradicate, and remediate the Cyber Incident. In addition, as part of our “Secure by Design” initiative, we continue to work with industry experts to implement enhanced security practices designed to further strengthen and protect our products and environment against these and other types of attacks in the future.
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Expenses
For the three months ended September 30, 2021, we recorded pretax gross expenses related to the Cyber Incident of $5.8 million, partially offset by insurance receipts and expected insurance proceeds for costs we believe are reimbursable and probable of recovery under our cybersecurity insurance coverage of $2.9 million. For the three months ended September 30, 2021, we have included $0.4 million of these gross expenses in cost of recurring revenue, $0.1 million in sales and marketing expense and $5.3 million in general and administrative expense in the condensed consolidated statements of operations.
For the nine months ended September 30, 2021, we recorded pretax gross expenses related to the Cyber Incident of $39.8 million, partially offset by insurance receipts and expected insurance proceeds for costs we believe are reimbursable and probable of recovery under our cybersecurity insurance coverage of $15.0 million. For the nine months ended September 30, 2021, we have included $1.8 million of these gross expenses in cost of recurring revenue, $1.6 million in sales and marketing expense, $0.1 million in research and development expense and $36.3 million in general and administrative expense in the condensed consolidated statements of operations.
General and administrative expense is presented net of insurance proceeds in the condensed consolidated statements of operations. Expenses include one-time costs to investigate and remediate the Cyber Incident, and legal and other professional services related thereto, and consulting services being provided to customers at no charge, all of which were expensed as incurred. Our "Secure By Design" initiatives which include costs to enhance our security measures across our systems and our software development and build environments, will increase our expenses. We currently estimate that the ongoing costs associated with our "Secure By Design" initiatives will be approximately $20 million on an annual basis. These costs will primarily be included in research and development expense, as well as general and administrative expense.
Litigation, Claims and Government Investigations
As a result of the Cyber Incident, we are subject to numerous lawsuits and investigations or inquiries as described in Part II, Item 1A. Risk Factors – Risks Related to Cybersecurity and the Cyber Incident in our Quarterly Report on Form 10-Q for the quarter ended March 31, 2021 and Note 11. Commitments and Contingencies in the Notes to Condensed Consolidated Financial Statements included in Item 1 of Part I of this Quarterly Report on Form 10-Q. While we will incur costs and other expenses associated with these proceedings and investigations, it is not possible to estimate the amount of any loss or range of possible loss that might result from adverse judgments, settlements, penalties or other resolutions of such proceedings and investigations based on the early stage thereof, the fact that alleged damages have not been specified, the uncertainty as to the certification of a class or classes and the size of any certified class, as applicable, and the lack of resolution on significant factual and legal issues. We will continue to evaluate information as it becomes known and will record an estimate for losses at the time or times when it is both probable that a loss has been incurred and the amount of the loss is reasonably estimable.
Future Costs
We expect to continue to incur additional legal and other professional services costs and expenses associated with the Cyber Incident in future periods. We expect to recognize these expenses as services are received. Costs related to the Cyber Incident that will be incurred in future periods may include increased expenses associated with ongoing claims, investigations and inquiries, and any new claims, investigations and inquiries, as well as increased customer support activities and other related matters. See Note 11. Commitments and Contingencies in the Notes to Condensed Consolidated Financial Statements in Item 1 of Part I of this Quarterly Report on Form 10-Q for information related to the legal proceedings and governmental investigations related to the Cyber Incident. While we will incur costs and other expenses associated with these proceedings and investigations, it is not possible to estimate the amount of any loss or range of possible loss that might result from adverse judgments, settlements, penalties or other resolutions of such proceedings and investigations based on the early stage thereof, the fact that alleged damages have not been specified, the uncertainty as to the certification of a class or classes and the size of any certified class, as applicable, and the lack of resolution on significant factual and legal issues.
In addition, we expect to incur increased expenses for insurance, finance, compliance activities, and to meet increased legal and regulatory requirements. We are also providing, at our cost, free third-party support services to customers related to the Cyber Incident. In addition, in connection with the Separation, we entered into a separation and distribution agreement and related agreements with N-able to govern the Separation and related transactions and the relationship between the respective companies going forward. The separation and distribution agreement provides for certain indemnity and liability obligations, including that we will indemnify N-able for all liabilities based upon, arising out of or related to the Cyber Incident other than certain specified expenses for which N-able will be responsible. Although the ultimate magnitude and timing of expenses or other impacts to our business or reputation related to the Cyber Incident are uncertain, they could be significant. We also expect to continue to incur increased expenses and capital investments related to our “Secure By Design” initiatives.
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Insurance Coverage
We maintain $15 million of cybersecurity insurance coverage to limit our exposure to losses such as those related to the Cyber Incident, which we renewed in June 2021. As of September 30, 2021, we recorded a loss recovery asset of $5.0 million for insurance proceeds deemed probable of recovery which is included in prepaid and other current assets in our condensed consolidated balance sheet and received payments of $10.0 million for costs incurred. In addition, we maintain $50 million of directors and officers liability insurance coverage to reduce our exposure to our indemnification obligations for certain expenses incurred by our directors and officers, including as a result of the legal proceedings related to the Cyber Incident.
Impacts of COVID-19 
The impact from the rapidly changing market and economic conditions due to the COVID-19 pandemic on our business is uncertain. We initially responded to the COVID-19 pandemic by executing our business continuity plan and transitioning nearly all of our workforce to a remote working environment to prioritize the safety of our personnel. Substantially all of our workforce is currently working remotely. Due to the nature of our business, at this time, we have seen an impact on our financial results, including a decline in license revenue, but do not expect to experience a significant long-term impact on our financial results due to the COVID-19 pandemic. However, we are unable to predict with a level of precision the longer term impact it may have on our business, results of operations and financial condition due to numerous uncertainties, including the duration of the pandemic, actions that may be taken by governmental authorities in response to the pandemic, its impact to the business of our customers and their end-customers and other factors identified in Part I, Item 1A “Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2020. We will continue to evaluate the nature and extent of the impact of the COVID-19 pandemic to our business, consolidated results of operations and financial condition.
Third Quarter Highlights
Below are our key financial highlights from continuing operations for the three months ended September 30, 2021 as compared to the three months ended September 30, 2020.
Customers
Our approach, which we call the "The SolarWinds Model," allows us to both sell to a broad group of potential customers and close large transactions with significant customers. As of September 30, 2021, we had over 300,000 customers. While some customers may spend as little as $100 with us over a twelve-month period, we had 786 customers who spent more than $100,000 with us for the trailing twelve-month period ended September 30, 2021 as compared to 754 for the twelve-month period ended September 30, 2020.
We define customers as individuals or entities that have purchased one or more of our products under a unique customer identification number since our inception for our perpetual license products and individuals or entities that have an active subscription for at least one of our subscription products. Each unique customer identification number constitutes a separate customer regardless of the amount purchased. We may have multiple purchasers of our products within a single organization, each of which may be assigned a unique customer identification number and deemed a separate customer.
Annual Recurring Revenue (ARR)
We use Subscription Annual Recurring Revenue, or Subscription ARR, and Total Annual Recurring Revenue, or Total ARR, to evaluate the results of our recurring revenue model.
As of September 30, 2021Year-over-Year
Growth
20212020
(in thousands, except percentages)
Subscription ARR(1)
$130,176 $105,869 23.0 %
Total ARR(2)
623,761 572,078 9.0 %
_______
(1)Subscription ARR represents the annualized recurring value of all active subscription contracts at the end of a reporting period.
(2)Total ARR represents the sum of Subscription ARR and the annualized value of all maintenance contracts related to perpetual licenses active at the end of a reporting period.

ARR Correction for the Quarter Ended June 30, 2021
After filing our Quarterly Report on Form 10-Q for the quarter ended June 30, 2021 on August 6, 2021 (the "Prior Form 10-Q"), we determined that we made an error in reporting our Total ARR and Core IT Management Total ARR as of June 30,
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2021. The corrected Total ARR was $973.9 million, reflecting an increase of 11.6% from the $872.5 million as of June 30, 2020. In the Prior Form 10-Q, we reported Total ARR of $992.5 million, reflecting an increase of 13.8%. The corrected Core IT Management Total ARR was $621.1 million, reflecting an increase of 8.8% from the $570.6 million as of June 30, 2020. In the Prior Form 10-Q, we reported Core IT Management Total ARR of $639.7 million, reflecting an increase of 12.1%.
Components of Our Results of Operations
Revenue
Our revenue consists of recurring revenue and perpetual license revenue.
Recurring Revenue. The significant majority of our revenue is recurring and consists of subscription and maintenance revenue.
Subscription Revenue. We primarily derive subscription revenue from fees received for subscriptions to our SaaS offerings, and to a lesser extent, our time-based license arrangements. Subscription revenue includes sales of our cloud infrastructure, database, network management, application performance management and IT service management, or ITSM products. We generally invoice subscription agreements in advance over the subscription period on either a monthly or annual basis and to a lesser extent, monthly based on usage. Our subscription revenue grows as customers add new subscription products, upgrade the capacity level of their existing subscription products or increase the usage of their subscription products. In April 2020, we launched subscription pricing options for certain of our network, systems and database management products that have historically been sold as perpetual licenses. The on-premise subscription option gives customers additional flexibility when purchasing our products. We recognize revenue for SaaS offerings ratably over the subscription term once the service is made available to the customer or when we have the right to invoice for services performed. The on-premise subscription offerings are time-based revenue arrangements recognized at a point in time upon delivery of the software and support is recognized ratably over the contract period.
Maintenance Revenue. We derive maintenance revenue from the sale of maintenance services associated with our perpetual license products. Perpetual license customers pay for maintenance services based on the products they have purchased. We recognize maintenance revenue ratably on a daily basis over the contract period. Our maintenance revenue grows when we renew existing maintenance contracts and add new perpetual license customers, and as existing customers add new products. In addition, we typically implement annual price increases for our maintenance services. Customers typically renew their maintenance contracts at our standard list maintenance renewal pricing for their applicable products. We generally invoice maintenance contracts annually in advance.
License Revenue. We derive license revenue from sales of perpetual licenses of our on-premise network, systems, storage and database management products to new and existing customers. We include one year of maintenance services as part of our customers’ initial license purchase. License revenue is recognized at a point in time upon delivery of the electronic license key. We allocate revenue to the license component based upon our estimated standalone selling prices, which is derived by evaluating our historical pricing and discounting practices in observable bundled transactions.
We plan to continue to sell perpetual licenses for our network, systems and database management products and not require customers to transition to a subscription pricing model discussed above. The subscription pricing option, and our continued efforts to increase subscription revenue, may impact the mix of license and recurring revenue, but this impact is difficult to predict at this time due to uncertainty regarding the level of customer adoption of the new subscription pricing options. We expect a continued shift in the mix between license and recurring revenue in each quarter as new customers purchase these on-premise subscription offerings. Our license sales and maintenance renewal rates may decline or fluctuate in future periods as customers transition to our subscription offerings and as a result of the Cyber Incident.
Cost of Revenue
Cost of Recurring Revenue. Cost of recurring revenue consists of technical support personnel costs, public cloud infrastructure and hosting fees and an allocation of overhead costs for our subscription revenue and maintenance services. Allocated costs consist of certain facilities, depreciation, benefits and IT costs allocated based on headcount.
Amortization of Acquired Technologies. Amortization of acquired technologies primarily consists of amortization related to capitalized costs of technologies acquired in connection with the Take Private, and to a lesser extent, acquired technologies from our other acquisitions.
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Operating Expenses
Operating expenses consists of sales and marketing, research and development and general and administrative expenses as well as amortization of acquired intangibles. Personnel costs are the most significant component of operating expenses and consist of salaries, benefits, bonuses, sales commissions, stock-based compensation and an allocation of overhead costs based on headcount. The total number of employees as of September 30, 2021 was 2,155, as compared to 2,088 as of September 30, 2020, as adjusted to exclude employees of the N-able business.
We expect our operating expenses to continue to increase in absolute dollars as we make long-term investments in our business. Our operating expenses in future periods also may increase in absolute dollars and fluctuate as a percentage of revenue as a result of any future acquisitions and any further decisions to increase our investment in our business. In addition, the separation of the N-able business will result in dis-synergies associated with increased overhead costs and duplicate hiring for the remainder of 2021. We intend to continue to grant equity awards to employees and directors, which will result in additional stock-based compensation expense in future periods.
Sales and Marketing. Sales and marketing expenses primarily consist of related personnel costs, including our sales, marketing and maintenance renewal and subscription retention teams. Sales and marketing expenses also includes the cost of digital marketing programs such as paid search, search engine optimization and management, website maintenance and design. We expect to continue to hire personnel globally to drive new sales and maintenance renewals.
Research and Development. Research and development expenses primarily consist of related personnel costs. We expect to continue to grow our research and development organization, particularly internationally.
General and Administrative. General and administrative expenses primarily consist of personnel costs for our executive, finance, legal, human resources and other administrative personnel, general restructuring costs, acquisition costs, certain Cyber Incident costs, professional fees and other general corporate expenses. The Cyber Incident has resulted in increased general and administrative expenses which we expect to continue in the near term.
Amortization of Acquired Intangibles. We amortize to operating expenses the capitalized costs of intangible assets acquired in connection with the Take Private and our other acquisitions.
Other Income (Expense)
Other income (expense) primarily consists of interest expense and gains (losses) resulting from changes in exchange rates on foreign currency denominated accounts. We expect interest expense to decrease as we repay indebtedness.
Foreign Currency
As a global company, we face exposure to adverse movements in foreign currency exchange rates. Fluctuations in foreign currencies impact the amount of total assets, liabilities, revenue, operating expenses and cash flows that we report for our foreign subsidiaries upon the translation of these amounts into U.S. dollars. See “Item 3. Quantitative and Qualitative Disclosures About Market Risk for additional information on how foreign currency impacts our financial results.
Income Tax Expense (Benefit)
Income tax expense (benefit) consists of domestic and foreign corporate income taxes related to the sale of products. The tax rate on income earned by our North American entities is higher than the tax rate on income earned by our international entities. We expect the income earned by our international entities to grow over time as a percentage of total income, which may result in a decline in our effective income tax rate. However, our effective tax rate will be affected by many other factors including changes in tax laws, regulations or rates, new interpretations of existing laws or regulations, shifts in the allocation of income earned throughout the world and changes in overall levels of income before tax.

27


Comparison of the Three Months Ended September 30, 2021 and 2020
Revenue
Three Months Ended September 30,
20212020
AmountPercentage of RevenueAmountPercentage of RevenueChange
(in thousands, except percentages)
Subscription$32,293 17.8 %$26,871 14.5 %$5,422 
Maintenance119,742 66.1 118,663 64.2 1,079 
Total recurring revenue152,035 83.9 145,534 78.7 6,501 
License29,236 16.1 39,284 21.3 (10,048)
Total revenue$181,271 100.0 %$184,818 100.0 %$(3,547)
Total revenue decreased $3.5 million, or 1.9%, for the three months ended September 30, 2021 compared to the three months ended September 30, 2020. Revenue from North America was approximately 69% and 71% of total revenue for the three months ended September 30, 2021 and 2020, respectively. Other than the United States, no single country accounted for 10% or more of our total revenue during these periods. We expect our international total revenue to increase slightly as a percentage of total revenue as we expand our international sales and marketing efforts across our product lines.
The Cyber Incident is expected to negatively impact revenue, profitability and cash flows in 2021 and beyond. Certain of our customers have, and others may, defer renewals or cancel subscriptions which could have a negative impact on our revenue. However, despite the Cyber Incident, our maintenance renewal rate for the trailing twelve month period was 89%.
Recurring Revenue
Subscription Revenue. Subscription revenue increased $5.4 million, or 20.2%, for the three months ended September 30, 2021 compared to the three months ended September 30, 2020, primarily due to sales of our database monitoring and on‑premise subscription offerings.
Our net retention rate for our subscription products was as follows:
Trailing Twelve-Months Ended September 30,
20212020
Net retention rate(1)
96 %99 %
_______
(1)Net retention rate for subscription products represents the implied monthly subscription revenue at the end of a period for the base set of customers from which we generated subscription revenue in the year prior to the calculation, divided by the implied monthly subscription revenue one year prior to the date of the calculation for that same customer base.
Maintenance Revenue. Maintenance revenue increased $1.1 million, or 0.9%, for the three months ended September 30, 2021 compared to the three months ended September 30, 2020, primarily due to the effect of price increases for our licensed products, partially offset by the impact on maintenance revenue from decreased sales of our licensed products, customers transitioning to our on-premise subscription offerings and a decline in our maintenance renewal rate primarily due to the Cyber Incident.
Our maintenance renewal rate for our perpetual license products was as follows:
Trailing Twelve-Months Ended September 30,
20212020
Maintenance renewal rate(1)
89 %92 %
_______
(1)Maintenance renewal rate represents the sales of maintenance services for all existing maintenance contracts expiring in a period, divided by the sum of previous sales of maintenance services corresponding to those services expiring in the current period. Sales of maintenance services includes sales of maintenance renewals for a previously purchased product and the amount allocated to maintenance revenue from a license purchase.

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License Revenue
License revenue decreased $10.0 million, or 25.6%, primarily due to decreased sales of our licensed products as a result of the Cyber Incident, the continuing impact of the difficult economic environment caused by COVID-19 and an increase in the subscription sales of our network, systems and database management products that have historically been sold only as perpetual licenses.

Cost of Revenue
Three Months Ended September 30,
20212020
AmountPercentage of RevenueAmountPercentage of RevenueChange
(in thousands, except percentages)
Cost of recurring revenue$17,949 9.9 %$13,645 7.4 %$4,304 
Amortization of acquired technologies39,882 22.0 39,282 21.3 600 
Total cost of revenue$57,831 31.9 %$52,927 28.6 %$4,904 
Total cost of revenue increased in the three months ended September 30, 2021 compared to the three months ended September 30, 2020 primarily due to increases in public cloud infrastructure and hosting fees related to our subscription products of $2.1 million, personnel costs to support our customers and additional product offerings of $1.2 million and costs related to the Cyber Incident of $0.4 million.
Operating Expenses
Three Months Ended September 30,
20212020
AmountPercentage of RevenueAmountPercentage of RevenueChange
(in thousands, except percentages)
Sales and marketing$58,642 32.4 %$52,940 28.6 %$5,702 
Research and development26,285 14.5 21,485 11.6 4,800 
General and administrative28,551 15.8 23,875 12.9 4,676 
Amortization of acquired intangibles13,784 7.6 12,596 6.8 1,188 
Total operating expenses$127,262 70.2 %$110,896 60.0 %$16,366 
Sales and Marketing. Sales and marketing expenses increased $5.7 million, or 10.8%, primarily due to increases in personnel costs of $3.2 million and marketing program costs and public relation costs increased $0.9 million. We have increased our sales and marketing employee headcount through acquisitions, and we expect to incur additional costs in future periods as we expand our international sales teams and focus on enterprise customers.
Research and Development. Research and development expenses increased $4.8 million, or 22.3%, primarily due to an increase in personnel costs of $3.0 million and a $1.1 million increase in contract services. Our research and development expenses have increased as we work to deliver new product offerings to our customers as well as through acquisitions.
General and Administrative. General and administrative expenses increased $4.7 million, or 19.6%, primarily due to $2.4 million of costs related to the Cyber Incident, net of insurance proceeds, and $1.4 million of costs related to the spin-off of our N‑able business. Personnel costs increased $0.2 million, which includes a $1.7 million decrease in stock-based compensation expense resulting from modifications to certain stock awards during the third quarter of 2020. The Cyber Incident has resulted in increased general and administrative expenses which we expect to continue for the remainder of 2021.
Amortization of Acquired Intangibles. Amortization of acquired intangibles increased $1.2 million, or 9.4% primarily due to amortization related to intangibles acquired in the fourth quarter of 2020.
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Interest Expense, Net
Three Months Ended September 30,
20212020
AmountPercentage of RevenueAmountPercentage of RevenueChange
(in thousands, except percentages)
Interest expense, net$(15,897)(8.8)%$(16,792)(9.1)%$895 
Interest expense, net decreased by $0.9 million, or 5.3%, in the three months ended September 30, 2021 compared to the three months ended September 30, 2020. The decrease in interest expense is primarily due to decreases in interest rates on our debt and the reduction in our outstanding debt balance related to quarterly principal repayments. The weighted-average effective interest rate on our debt for the three months ended September 30, 2021 was 2.84% compared to 2.91% for the three months ended September 30, 2020. See Note 6. Debt in the Notes to Condensed Consolidated Financial Statements included in Item 1 of Part I of this Quarterly Report on Form 10-Q for additional information regarding our debt.
Other Income (Expense), Net
Three Months Ended September 30,
20212020
AmountPercentage of RevenueAmountPercentage of RevenueChange
(in thousands, except percentages)
Other income (expense), net$1,478 0.8 %$(255)(0.1)%$1,733 
Other income (expense), net increased by $1.7 million in the three months ended September 30, 2021 compared to the three months ended September 30, 2020 primarily due to the impact of changes in foreign currency exchange rates related to various accounts for the period and amounts recorded in connection with the transition services agreement with N-able.
Income Tax Expense (Benefit)
Three Months Ended September 30,
20212020
AmountPercentage of RevenueAmountPercentage of RevenueChange
(in thousands, except percentages)
Income (loss) before income taxes$(18,241)(10.1)%$3,948 2.1 %$(22,189)
Income tax expense (benefit)(19,321)(10.7)1,505 0.8 (20,826)
Effective tax rate105.9 %38.1 %67.8 %
Our income tax benefit for the three months ended September 30, 2021 was $19.3 million as compared to income tax expense of $1.5 million for the three months ended September 30, 2020. The effective tax rate increased to 105.9% for the period primarily due to adjustments made in connection with the Separation during the quarter. For additional discussion about our income taxes, see Note 9. Income Taxes in the Notes to Condensed Consolidated Financial Statements included in Item 1 of Part I of this Form 10-Q.
Discontinued Operations
Three Months Ended September 30,
20212020
AmountPercentage of RevenueAmountPercentage of RevenueChange
(in thousands, except percentages)
Total revenue$20,415 100.0 %$76,164 100.0 %$(55,749)
Total cost of revenue2,335 11.4 16,020 21.0 (13,685)
Operating expenses14,580 71.4 46,034 60.4 (31,454)
Income before income taxes3,473 17.0 13,818 18.1 (10,345)
Income tax expense13,532 66.3 3,759 4.9 9,773 
Income (loss) from discontinued operations, net of taxes(10,059)(49.3)%10,059 13.2 (20,118)
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N‑able's historical financial results through the Separation date of July 19, 2021 are reflected in our consolidated financial statements as discontinued operations.
Comparison of the Nine Months Ended September 30, 2021 and 2020
Revenue
Nine Months Ended September 30,
20212020
AmountPercentage of RevenueAmountPercentage of RevenueChange
(in thousands, except percentages)
Subscription$90,218 17.0 %$75,371 14.2 %$14,847 
Maintenance360,909 67.9 346,396 65.2 14,513 
Total recurring revenue451,127 84.8 421,767 79.4 29,360 
License80,788 15.2 109,454 20.6 (28,666)
Total revenue$531,915 100.0 %$531,221 100.0 %$694 
Total revenue increased $0.7 million, or 0.1%, for the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020. Revenue from North America was approximately 69% and 72% of total revenue for the nine months ended September 30, 2021 and 2020, respectively. Other than the United States, no single country accounted for 10% or more of our total revenue during these periods. We expect our international total revenue to increase slightly as a percentage of total revenue as we expand our international sales and marketing efforts across our product lines.
Recurring Revenue
Subscription Revenue. Subscription revenue increased $14.8 million, or 19.7%, for the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020, primarily due to sales of our database monitoring and on-premise subscription offerings.
Our net retention rate for our subscription products was as follows:
Trailing Twelve-Months Ended September 30,
20212020
Net retention rate(1)
96 %99 %
_______
(1)Net retention rate for subscription products represents the implied monthly subscription revenue at the end of a period for the base set of customers from which we generated subscription revenue in the year prior to the calculation, divided by the implied monthly subscription revenue one year prior to the date of the calculation for that same customer base.

Maintenance Revenue. Maintenance revenue increased $14.5 million, or 4.2%, for the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020, primarily due to price increases offset by the impact on maintenance revenue from decreased sales of our licensed products, customers transitioning to our on-premise subscription offerings and a decline in our maintenance renewal rate primarily due to the Cyber Incident.
Our maintenance renewal rate for our perpetual license products was as follows:
Trailing Twelve-Months Ended September 30,
20212020
Maintenance renewal rate(1)
89 %92 %
_______
(1)Maintenance renewal rate represents the sales of maintenance services for all existing maintenance contracts expiring in a period, divided by the sum of previous sales of maintenance services corresponding to those services expiring in the current period. Sales of maintenance services includes sales of maintenance renewals for a previously purchased product and the amount allocated to maintenance revenue from a license purchase.

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License Revenue
License revenue decreased $28.7 million, or 26.2%, primarily due to decreased sales of our licensed products as a result of the Cyber Incident, the continuing impact of the difficult economic environment caused by COVID-19 and an increase in the subscription sales of our network, systems and database management products that have historically been sold only as perpetual licenses.
Cost of Revenue
Nine Months Ended September 30,
20212020
AmountPercentage of RevenueAmountPercentage of RevenueChange
(in thousands, except percentages)
Cost of recurring revenue$49,331 9.3 %$39,441 7.4 %$9,890 
Amortization of acquired technologies120,397 22.6 116,733 22.0 3,664 
Total cost of revenue$169,728 31.9 %$156,174 29.4 %$13,554 
Total cost of revenue increased in the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020 primarily due to increases in public cloud infrastructure and hosting fees related to our subscription products of $3.9 million, personnel costs to support our customers and additional product offerings of $2.9 million and costs related to the Cyber Incident of $1.8 million. Amortization of acquired technologies increased primarily due to amortization related to intangibles acquired in the fourth quarter of 2020.
Operating Expenses
Nine Months Ended September 30,
20212020
AmountPercentage of RevenueAmountPercentage of RevenueChange
(in thousands, except percentages)
Sales and marketing$174,384 32.8 %$159,100 29.9 %$15,284 
Research and development78,474 14.8 63,738 12.0 14,736 
General and administrative90,135 16.9 64,430 12.1 25,705 
Amortization of acquired intangibles41,704 7.8 37,453 7.1 4,251 
Total operating expenses$384,697 72.3 %$324,721 61.1 %$59,976 
Sales and Marketing. Sales and marketing expenses increased $15.3 million, or 9.6%, primarily due to increases in personnel costs of $11.6 million, which includes an increase of $4.1 million in stock-based compensation expense, and an increase of $1.9 million in marketing program costs and public relation costs resulting from the Cyber Incident. We increased our sales and marketing employee headcount through acquisitions, and we expect to incur additional costs in future periods as we expand our international sales teams and focus on enterprise customers.
Research and Development. Research and development expenses increased $14.7 million, or 23.1%, primarily due to an increase in personnel costs of $12.0 million and a $2.0 million increase in contract services. Our research and development expenses have increased as we work to deliver new product offerings to our customers as well as through acquisitions.
General and Administrative. General and administrative expenses increased $25.7 million, or 39.9%, primarily due to a $20.3 million increase in costs related to the Cyber Incident, net of insurance proceeds, a $4.7 million increase in personnel costs, which includes an increase of $1.1 million in stock-based compensation expense, and a $2.3 million increase in costs related to the spin-off of our N-able business. These increases were partially offset by a decrease in acquisition costs of $2.8 million. As a result of the Cyber Incident, we expect an increase in general and administrative expenses for the remainder of 2021.
Amortization of Acquired Intangibles. Amortization of acquired intangibles increased $4.3 million, or 11.4%, primarily due to amortization related to intangibles acquired in the fourth quarter of 2020.
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Interest Expense, Net
Nine Months Ended September 30,
20212020
AmountPercentage of RevenueAmountPercentage of RevenueChange
(in thousands, except percentages)
Interest expense, net$(48,262)(9.1)%$(59,202)(11.1)%$10,940 
Interest expense, net decreased by $10.9 million, or 18.5%, in the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020. The decrease in interest expense is primarily due to decreases in interest rates on our debt and the reduction in our outstanding debt balance related to quarterly principal repayments. The weighted-average effective interest rate on our debt for the nine months ended September 30, 2021 was 2.86% compared to 3.53% for the nine months ended September 30, 2020. See Note 6. Debt in the Notes to Condensed Consolidated Financial Statements included in Item 1 of Part I of this Quarterly Report on Form 10-Q for additional information regarding our debt.
Other Income (Expense), Net
Nine Months Ended September 30,
20212020
AmountPercentage of RevenueAmountPercentage of RevenueChange
(in thousands, except percentages)
Other income (expense), net$1,865 0.4 %$(485)(0.1)%$2,350 
Other income (expense), net increased by $2.4 million in the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020 primarily due to the impact of changes in foreign currency exchange rates related to various accounts for the period and amounts recorded in connection with the transition services agreement with N-able.
Income Tax Expense (Benefit)
Nine Months Ended September 30,
20212020
AmountPercentage of RevenueAmountPercentage of RevenueChange
(in thousands, except percentages)
Income (loss) before income taxes$(68,907)(13.0)%$(9,361)(1.8)%$(59,546)
Income tax expense (benefit)(26,322)(4.9)1,405 0.3 (27,727)
Effective tax rate38.2 %(15.0)%53.2 %
Our income tax benefit for the nine months ended September 30, 2021 was $26.3 million as compared to income tax expense of $1.4 million for the nine months ended September 30, 2020. The effective tax rate increased to 38.2% for the period primarily due to the increase in loss before income taxes and the reversal of uncertain tax positions in the amount of $6.1 million and related accrued interest in the amount of $2.7 million due to an IRS settlement agreement entered into during the first quarter of 2021. For additional discussion about our income taxes, see Note 9. Income Taxes in the Notes to Condensed Consolidated Financial Statements included in Item 1 of Part I of this Quarterly Report on Form 10-Q.
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Discontinued Operations
Nine Months Ended September 30,
20212020
AmountPercentage of RevenueAmountPercentage of RevenueChange
(in thousands, except percentages)
Total revenue$188,647 100.0 %$222,726 100.0 %$(34,079)
Total cost of revenue29,168 15.5 %46,422 20.8 %(17,254)
Operating expenses136,002 72.1 %128,701 57.8 %7,301 
Income before income taxes22,869 12.1 %47,148 21.2 %(24,279)
Income tax expense8,047 4.3 %10,620 4.8 %(2,573)
Income from discontinued operations, net of taxes14,822 7.9 %36,528 16.4 %$(21,706)
N‑able's historical financial results through the Separation date of July 19, 2021 are reflected in our consolidated financial statements as discontinued operations.
Non-GAAP Financial Measures from Continuing Operations
In addition to financial measures prepared in accordance with GAAP, we use certain non-GAAP financial measures to clarify and enhance our understanding, and aid in the period-to-period comparison, of our performance. We believe that these non-GAAP financial measures provide supplemental information that is meaningful when assessing our operating performance because they exclude the impact of certain amounts that our management and board of directors do not consider part of core operating results when assessing our operational performance, allocating resources, preparing annual budgets and determining compensation. Accordingly, these non-GAAP financial measures may provide insight to investors into the motivation and decision-making of management in operating the business. Investors are encouraged to review the reconciliation of each of these non-GAAP financial measures to its most comparable GAAP financial measure included below. Unless noted otherwise, all non-GAAP financial measures are derived from our GAAP financial measures from continuing operations.
While we believe that these non-GAAP financial measures provide useful supplemental information, non-GAAP financial measures have limitations and should not be considered in isolation from, or as a substitute for, their most comparable GAAP measures. These non-GAAP financial measures are not prepared in accordance with GAAP, do not reflect a comprehensive system of accounting and may not be comparable to similarly titled measures of other companies due to potential differences in their financing and accounting methods, the book value of their assets, their capital structures, the method by which their assets were acquired and the manner in which they define non-GAAP measures. Items such as the amortization of intangible assets, stock-based compensation expense and related employer-paid payroll taxes, acquisition related adjustments, the Cyber Incident and restructuring costs, as well as the related tax impacts of these items can have a material impact on our GAAP financial results.
Non-GAAP Revenue from Continuing Operations
We define non-GAAP total revenue as total revenue excluding the impact of purchase accounting from acquisitions. We monitor this measure to assess our performance because we believe our revenue growth rate would be overstated without this adjustment. We believe presenting non-GAAP total revenue aids in the comparability between periods and in assessing our overall operating performance. For the third quarter of 2021, there was no impact of purchase accounting on revenue so our non-GAAP total revenue is equivalent to our GAAP total revenue.
 Three Months Ended September 30,Nine Months Ended
September 30,
 2021202020212020
(in thousands)
Total GAAP revenue$181,271 $184,818 $531,915 $531,221 
Impact of purchase accounting(1)
— 293 134 2,366 
Total non-GAAP revenue$181,271 $185,111 $532,049 $533,587 
_______________
(1)Adjustment represents the impact of purchase accounting to the subscription revenue line item. There were no adjustments to the maintenance revenue line item for the periods presented.

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Non-GAAP Operating Income and Non-GAAP Operating Margin from Continuing Operations
We provide non-GAAP operating income and related non-GAAP margin using non-GAAP revenue and excluding such items as the write-down of deferred revenue related to purchase accounting, amortization of acquired intangible assets, stock-based compensation expense and related employer-paid payroll taxes, acquisition and other costs, restructuring costs and Cyber Incident costs. Management believes these measures are useful for the following reasons:
Amortization of Acquired Intangible Assets. We provide non-GAAP information that excludes expenses related to purchased intangible assets associated with our acquisitions. We believe that eliminating this expense from our non-GAAP measures is useful to investors, because the amortization of acquired intangible assets can be inconsistent in amount and frequency and is significantly impacted by the timing and magnitude of our acquisition transactions, which also vary in frequency from period to period. Accordingly, we analyze the performance of our operations in each period without regard to such expenses.
Stock-Based Compensation Expense and Related Employer-Paid Payroll Taxes. We provide non-GAAP information that excludes expenses related to stock-based compensation and related employer-paid payroll taxes. We believe that the exclusion of stock-based compensation expense provides for a better comparison of our operating results to prior periods and to our peer companies as the calculations of stock-based compensation vary from period to period and company to company due to different valuation methodologies, subjective assumptions and the variety of award types. Employer-paid payroll taxes on stock-based compensation is dependent on our stock price and the timing of the taxable events related to the equity awards, over which our management has little control, and does not correlate to the core operation of our business. Because of these unique characteristics of stock-based compensation and related employer-paid payroll taxes, management excludes these expenses when analyzing the organization’s business performance.
Acquisition and Other Costs. We exclude certain expense items resulting from acquisitions, such as legal, accounting and advisory fees, changes in fair value of contingent consideration, costs related to integrating the acquired businesses, deferred compensation, severance and retention expense. In addition, we exclude certain other costs including expense related to our offerings. We consider these adjustments, to some extent, to be unpredictable and dependent on a significant number of factors that are outside of our control. Furthermore, acquisitions result in operating expenses that would not otherwise have been incurred by us in the normal course of our organic business operations. We believe that providing these non-GAAP measures that exclude acquisition and other costs, allows users of our financial statements to better review and understand the historical and current results of our continuing operations, and also facilitates comparisons to our historical results and results of less acquisitive peer companies, both with and without such adjustments.
Restructuring Costs. We provide non-GAAP information that excludes restructuring costs such as severance and the estimated costs of exiting and terminating facility lease commitments, as they relate to our corporate restructuring and exit activities and costs related to the separation of employment with executives of the Company. In addition, we exclude certain costs, primarily legal and accounting fees, resulting from the spin-off of N-able reported in continuing operations. Spin-off costs incurred in historical periods are included in discontinued operations and therefore are no longer presented as a separate adjustment. These costs are inconsistent in amount and are significantly impacted by the timing and nature of these events. Therefore, although we may incur these types of expenses in the future, we believe that eliminating these costs for purposes of calculating the non-GAAP financial measures facilitates a more meaningful evaluation of our operating performance and comparisons to our past operating performance.
Cyber Incident Costs. We exclude certain expenses resulting from the Cyber Incident. Expenses include costs to investigate and remediate the Cyber Incident, and legal and other professional services related thereto, and consulting services being provided to customers at no charge. Cyber Incident costs are provided net of expected and received insurance reimbursements, although the timing of recognizing insurance reimbursements may differ from the timing of recognizing the associated expenses. We expect to incur significant legal and other professional services expenses associated with the Cyber Incident in future periods. The Cyber Incident results in operating expenses that would not have otherwise been incurred by us in the normal course of our organic business operations. We believe that providing non-GAAP measures that exclude these costs facilitates a more meaningful evaluation of our operating performance and comparisons to our past operating performance. We continue to invest significantly in cybersecurity and expect to make additional investments. These estimated investments are in addition to the Cyber Incident costs and not included in the net Cyber Incident costs reported.
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Three Months Ended September 30,Nine Months Ended
September 30,
2021202020212020
(in thousands, except margin data)
GAAP operating income (loss) from continuing operations$(3,822)$20,995 $(22,510)$50,326 
Impact of purchase accounting— 293 134 2,366 
Stock-based compensation expense and related employer-paid payroll taxes16,019 18,390 44,412 38,995 
Amortization of acquired technologies39,882 39,282 120,397 116,733 
Amortization of acquired intangibles13,784 12,596 41,704 37,453 
Acquisition and other costs232 1,176 1,403 3,993 
Restructuring costs2,596 2,022 4,896 2,168 
Cyber Incident costs, net2,927 — 23,822 — 
Non-GAAP operating income$71,618 $94,754 $214,258 $252,034 
GAAP operating margin(2.1)%11.4 %(4.2)%9.5 %
Non-GAAP operating margin39.5 %51.2 %40.3 %47.2 %
Adjusted EBITDA and Adjusted EBITDA Margin from Continuing Operations
We regularly monitor adjusted EBITDA and adjusted EBITDA margin, as it is a measure we use to assess our operating performance. We define adjusted EBITDA as net income or loss, excluding the impact of purchase accounting on total revenue, amortization of acquired intangible assets and developed technology, depreciation expense, stock-based compensation expense and related employer-paid payroll taxes, restructuring costs, acquisition and other costs, Cyber Incident costs, interest expense, net, debt related costs including fees related to our credit agreements, debt extinguishment and refinancing costs, unrealized foreign currency (gains) losses, and income tax expense (benefit). We define adjusted EBITDA margin as adjusted EBITDA divided by non-GAAP revenue. Adjusted EBITDA has limitations as an analytical tool, and you should not consider it in isolation or as a substitute for analysis of our results as reported under GAAP. Some of these limitations are: although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future, and adjusted EBITDA does not reflect cash capital expenditure requirements for such replacements or for new capital expenditure requirements; adjusted EBITDA excludes the impact of the write-down of deferred revenue due to purchase accounting in connection with our acquisitions, and therefore includes revenue that will never be recognized under GAAP; adjusted EBITDA does not reflect changes in, or cash requirements for, our working capital needs; adjusted EBITDA does not reflect the significant interest expense, or the cash requirements necessary to service interest or principal payments, on our debt; adjusted EBITDA does not reflect tax payments that may represent a reduction in cash available to us; and other companies, including companies in our industry, may calculate adjusted EBITDA differently, which reduces its usefulness as a comparative measure.
Because of these limitations, you should consider adjusted EBITDA alongside other financial performance measures, including net income (loss) and our other GAAP results. In evaluating adjusted EBITDA, you should be aware that in the future we may incur expenses that are the same as or similar to some of the adjustments in this presentation. Our presentation of adjusted EBITDA should not be construed as an inference that our future results will be unaffected by the types of items excluded from the calculation of adjusted EBITDA. Adjusted EBITDA is not a presentation made in accordance with GAAP and the use of the term varies from others in our industry.
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 Three Months Ended September 30,Nine Months Ended
September 30,
 2021202020212020
(in thousands, except margin data)
Net income (loss) from continuing operations$1,080 $2,443 $(42,585)$(10,766)
Amortization and depreciation57,354 55,210 173,362 163,765 
Income tax expense (benefit)(19,321)1,505 (26,322)1,405 
Interest expense, net15,897 16,792 48,262 59,202 
Impact of purchase accounting on total revenue— 293 134 2,366 
Unrealized foreign currency (gains) losses(388)127 (1,504)691 
Acquisition and other costs232 1,176 1,403 3,993 
Debt related costs92 90 284 274 
Stock-based compensation expense and related employer-paid payroll taxes16,019 18,390 44,412 38,995 
Restructuring costs 1,376 2,022 3,676 2,168 
Cyber Incident costs, net 2,927 — 23,822 — 
Adjusted EBITDA$75,268 $98,048 $224,944 $262,093 
Adjusted EBITDA margin41.5 %53.0 %42.3 %49.1 %
Liquidity and Capital Resources
Cash and cash equivalents increased during the quarter primarily due to funds received at the Separation of N-able and was $708.9 million as of September 30, 2021. Our international subsidiaries held approximately $26.7 million of cash and cash equivalents, of which 54.9% were held in Euros. We intend either to invest our foreign earnings permanently in foreign operations or to remit these earnings to our U.S. entities in a tax-free manner with the exception for immaterial state income taxes. The Tax Act imposed a mandatory transition tax on accumulated foreign earnings and eliminates U.S. federal income taxes on foreign subsidiary distribution.
Our primary source of cash for funding operations and growth has been through cash provided by operating activities. We continue to evaluate the nature and extent of the impact of the Cyber Incident to our business and financial position. Currently it is not possible to estimate the amount of loss or range of possible loss that might result from adverse judgments, settlements, penalties, or other resolution of the proceedings and investigations resulting from the Cyber Incident. Such potential payments, if great enough, could have an adverse effect on our liquidity. In addition, there continues to be uncertainty in the rapidly changing market and economic conditions related in part to the ongoing COVID-19 pandemic. However, despite these uncertainties, we believe that our existing cash and cash equivalents, our cash flows from operating activities and our borrowing capacity under our credit facilities will be sufficient to fund our operations, fund required debt repayments and meet our commitments for capital expenditures for at least the next 12 months.
Although we are not currently a party to any material definitive agreement regarding potential investments in, or acquisitions of, complementary businesses, applications or technologies, we may enter into these types of arrangements, which could reduce our cash and cash equivalents, require us to seek additional equity or debt financing or repatriate cash generated by our international operations that could cause us to incur withholding taxes on any distributions. Additional funds from financing arrangements may not be available on terms favorable to us or at all.
Indebtedness
As of September 30, 2021, our total indebtedness was $1.9 billion, with up to $117.5 million of available borrowings under our revolving credit facility. See Note 6. Debt in the Notes to Condensed Consolidated Financial Statements included in Item 1 of Part I of this Quarterly Report on Form 10-Q for additional information regarding our debt.
First Lien Credit Agreement
The First Lien Credit Agreement, as amended, provides for a senior secured revolving credit facility in an aggregate principal amount of $117.5 million, or the Revolving Credit Facility, consisting of a $17.5 million U.S. dollar revolving credit facility, or the U.S. Dollar Revolver, and a $100.0 million multicurrency revolving credit facility, or the Multicurrency Revolver. The Revolving Credit Facility includes a $35.0 million sublimit for the issuance of letters of credit. The First Lien Credit Agreement also contains a term loan facility (which we refer to as the First Lien Term Loan, and together with the Revolving Credit Facility, as the First Lien Credit Facilities) in an original aggregate principal amount of $1,990.0 million.
The First Lien Credit Agreement provides us the right to request additional commitments for new incremental term loans and revolving loans, in an aggregate principal amount not to exceed (a) the greater of (i) $400.0 million and (ii) 100% of our
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consolidated EBITDA, as defined in the First Lien Credit Agreement (calculated on a pro forma basis), for the most recent four fiscal quarter period, or the First Lien Fixed Basket, plus (b) the amount of certain voluntary prepayments of the First Lien Credit Facilities, plus (c) an unlimited amount subject to pro forma compliance with a first lien net leverage ratio not to exceed 4.75 to 1.00.
On July 27, 2021, we entered into Amendment No. 5 to our First Lien Credit Agreement to extend the maturity date of our Revolving Credit Facility from February 5, 2022 to August 5, 2023. The borrowing capacity under the amended Revolving Credit Facility was unchanged.
The First Lien Term Loan will mature on February 5, 2024.
The First Lien Term Loan requires equal quarterly repayments equal to 0.25% of the original principal amount.
Summary of Cash Flows
Summarized cash flow information is as follows:
Nine Months Ended
September 30,
20212020
(in thousands)
Net cash provided by operating activities from continuing operations$81,945 $202,942 
Net cash used in investing activities from continuing operations(9,587)(18,116)
Net cash provided by (used in) financing activities from continuing operations247,625 (11,448)
Effect of exchange rate changes on cash and cash equivalents from continuing operations(3,803)6,278 
Net cash provided by discontinued operations22,212 71,958 
Net increase in cash and cash equivalents$338,392 $251,614 
Operating Activities
Our primary source of cash from operating activities is cash collections from our customers. We expect cash inflows from operating activities to be affected by the timing of our sales. Our primary uses of cash from operating activities are for personnel-related expenditures, and other general operating expenses, as well as payments related to taxes, interest and facilities.
For the nine months ended September 30, 2021 as compared to the nine months ended September 30, 2020, the decrease in cash provided by operating activities was primarily due to decreased cash inflows resulting from the changes in our operating assets and liabilities and an increase in net loss from continuing operations for the period. The net cash outflow resulting from the changes in our operating assets and liabilities was $72.3 million for the nine months ended September 30, 2021 as compared to a net cash inflow $21.1 million for the nine months ended September 30, 2020 and was primarily due to the timing of sales and cash payments and receipts. During the nine months ended September 30, 2021, cash flow from operations was impacted by lower license sales and maintenance renewal bookings, increased personnel related costs, as well as an increase in cash payments for expenses resulting from the Cyber Incident and the spin-off of the N-able business.
Investing Activities
Investing cash flows consist primarily of cash used for purchases of capital expenditures and intangible assets and acquisitions. Our capital expenditures primarily relate to purchases of leasehold improvements, computers, servers and equipment to support our domestic and international office locations. Purchases of intangible assets consist primarily of capitalized research and development costs.
Net cash used in investing activities decreased in the nine months ended September 30, 2021 as compared to the nine months ended September 30, 2020 primarily due to a decrease in cash used for purchases of property and equipment.
Financing Activities
Financing cash flows consist primarily of issuance and repayments associated with our long-term debt, the proceeds from the issuance of shares of common stock through equity incentive plans and the repurchase of unvested incentive restricted stock and common stock to satisfy withholding tax requirements related to the settlement of restricted stock units.
Net cash provided by financing activities increased in the nine months ended September 30, 2021 as compared to the nine months ended September 30, 2020 primarily due to the net cash distribution from spin-off of discontinued operations received which includes $324.7 million in cash to repay intercompany indebtedness and $238.2 million as a one-time dividend payment,
38


net of $57.3 million of cash distributed to N-able at the Separation. Cash provided by financing activities was reduced by the Special Dividend of $237.2 million we paid to our stockholders in August 2021.
In the nine months ended September 30, 2021 we withheld and retired shares of common stock to satisfy $10.5 million of statutory withholding tax requirements that we pay in cash to the appropriate taxing authorities on behalf of our employees related to the settlement of restricted stock units during the period. These shares are treated as common stock repurchases in our condensed consolidated financial statements.
In each of the nine months ended September 30, 2021 and 2020, we made $14.9 million of quarterly principal payments under our First Lien Credit Agreement. During the third quarter of 2021, in addition to our quarterly principal repayment, we made an excess principal payment from proceeds received at the Separation in the amount of $1.1 million.
Contractual Obligations and Commitments
As of September 30, 2021, other than the impact of discontinued operations, there have been no material changes in our contractual obligations and commitments as of December 31, 2020 that were disclosed in our Annual Report on Form 10-K. See Note 3. Discontinued Operations in the Notes to Condensed Consolidated Financial Statements included in Item 1 of Part I of this Quarterly Report on Form 10-Q for additional information regarding the Separation of N-able.
Critical Accounting Policies and Estimates
Our condensed consolidated financial statements are prepared in conformity with GAAP and require our management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue, costs and expenses and related disclosures. We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances. Actual results may differ from these estimates, and such estimates may change if the underlying conditions or assumptions change. To the extent that there are differences between our estimates and actual results, our future financial statement presentation, financial condition, results of operations and cash flows will be affected, perhaps materially.
In many cases, the accounting treatment of a particular transaction is specifically dictated by GAAP and does not require management’s judgment in its application, while in other cases, management’s judgment is required in selecting among available alternative accounting standards that allow different accounting treatment for similar transactions. We believe that these accounting policies requiring significant management judgment and estimates are critical to understanding our historical and future performance, as these policies relate to the more significant areas of our financial results. These critical accounting policies are:
the valuation of goodwill, intangibles, long-lived assets and contingent consideration;
revenue recognition;
stock-based compensation;
income taxes; and
loss contingencies.
A full description of our critical accounting policies that involve significant management judgment appears in our Annual Report on Form 10-K for the year ended December 31, 2020 filed with the SEC on March 1, 2021. There have been no material changes to our critical accounting policies and estimates since that time.
Recent Accounting Pronouncements
See Note 2. Summary of Significant Accounting Policies in the Notes to Condensed Consolidated Financial Statements in Item 1 of Part I of this Quarterly Report on Form 10-Q, for a full description of recent accounting pronouncements, if any, which is incorporated herein by reference.
Off-Balance Sheet Arrangements
During the nine months ended September 30, 2021, we did not have any relationships with unconsolidated organizations or financial partnerships, such as structured finance or special purpose entities that would have been established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow or limited purposes.
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Item 3. Quantitative and Qualitative Disclosures About Market Risk
Interest Rate Risk
We had cash and cash equivalents of $708.9 million and $270.7 million at September 30, 2021 and December 31, 2020, respectively. Our cash and cash equivalents consist primarily of bank demand deposits and money market funds. We hold cash and cash equivalents and short-term investments for working capital purposes. Our investments are made for capital preservation purposes, and we do not enter into investments for trading or speculative purposes.
We do not have material exposure to market risk with respect to our cash and cash equivalents, as these consist primarily of highly liquid investments purchased with original maturities of three months or less at September 30, 2021.
We had total indebtedness with an outstanding principal balance of $1.9 billion at each of September 30, 2021 and December 31, 2020. Borrowings outstanding under our credit agreement bear interest at variable rates equal to applicable margins plus specified base rates or LIBOR-based rates with a 0% floor. As of September 30, 2021 and December 31, 2020, the annual weighted-average rate on borrowings was 2.83% and 2.90%, respectively. If there was a hypothetical 100 basis point increase in interest rates, the annual impact to interest expense would be approximately $19.3 million. This hypothetical change in interest expense has been calculated based on the borrowings outstanding at December 31, 2020 and a 100 basis point per annum change in interest rate applied over a one-year period.
We do not have material exposure to fair value market risk with respect to our total long-term outstanding indebtedness which consists of $1.9 billion U.S. dollar term loans as of September 30, 2021, not subject to market pricing.
See Note 6. Debt in the Notes to Condensed Consolidated Financial Statements in Item 1 of Part I of this Quarterly Report on Form 10-Q for additional information regarding our debt.
Foreign Currency Exchange Risk
As a global company, we face exposure to adverse movements in foreign currency exchange rates. We primarily conduct business in the following locations: the United States, Europe, Canada, South America and Australia. This exposure is the result of selling in multiple currencies, growth in our international investments, additional headcount in foreign countries and operating in countries where the functional currency is the local currency. Specifically, our results of operations and cash flows are subject to fluctuations in the following currencies: the Euro, British Pound Sterling and Australian Dollar against the United States Dollar, or USD. These exposures may change over time as business practices evolve and economic conditions change, including as a result of the impact of the COVID-19 pandemic on the global economy or governmental actions taken in response to the COVID-19 pandemic. Changes in foreign currency exchange rates could have an adverse impact on our financial results and cash flows.
Our condensed consolidated statements of operations are translated into USD at the average exchange rates in each applicable period. Our international revenue, operating expenses and significant balance sheet accounts denominated in currencies other than the USD primarily flow through our European subsidiaries, which have Euro functional currency. This results in a two-step currency exchange process wherein the currencies other than the Euro are first converted into those functional currencies and then translated into USD for our consolidated financial statements. As an example, revenue for sales in Australia is translated from the Australian Dollar to the Euro and then into the USD.
Our statement of operations and balance sheet accounts are also impacted by the re-measurement of non-functional currency transactions such as intercompany loans, cash accounts held by our overseas subsidiaries, accounts receivable denominated in foreign currencies, deferred revenue and accounts payable denominated in foreign currencies.
Foreign Currency Transaction Risk
Our foreign currency exposures typically arise from selling annual and multi-year maintenance contracts and subscriptions in multiple currencies, accounts receivable, intercompany transfer pricing arrangements and other intercompany transactions. Our foreign currency management objective is to minimize the effect of fluctuations in foreign exchange rates on selected assets or liabilities without exposing us to additional risk associated with transactions that could be regarded as speculative.
We utilize purchased foreign currency forward contracts to minimize our foreign exchange exposure on certain foreign balance sheet positions denominated in currencies other than the Euro. We do not enter into any derivative financial instruments for trading or speculative purposes. Our objective in managing our exposure to foreign currency exchange rate fluctuations is to reduce the impact of adverse fluctuations in such exchange rates on our earnings and cash flow. The notional amounts and currencies underlying our foreign currency forward contracts will fluctuate period to period as they are principally dependent on the balances of the balance sheet positions that are denominated in currencies other than the Euro held by our global entities. There can be no assurance that our foreign currency hedging activities will substantially offset the impact of fluctuation in currency exchange rates on our results of operations and functional positions. As of September 30, 2021 and December 31,
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2020, we did not have any forward contracts outstanding and while we do not have a formal policy to settle all derivatives prior to the end of each quarter, our current practice is to do so. The effect of derivative instruments on our condensed consolidated statements of operations was insignificant for the three and nine months ended September 30, 2021 and 2020.
We are exposed to credit-related losses in the event of non-performance by counterparties to derivative financial instruments, but we do not expect any counterparties to fail to meet their obligations given their high credit ratings. In addition, we diversify this risk across several counterparties and actively monitor their ratings.
Foreign Currency Translation Risk
Fluctuations in foreign currencies impact the amount of total assets, liabilities, revenue, operating expenses and cash flows that we report for our foreign subsidiaries upon the translation of these amounts into U.S. dollars. If there is a change in foreign currency exchange rates, the amounts of assets, liabilities, revenue, operating expenses and cash flows that we report in U.S. dollars for foreign subsidiaries that transact in international currencies may be higher or lower to what we would have reported using a constant currency rate. To the extent the U.S. dollar strengthens against foreign currencies, the translation of these foreign currency denominated transactions results in reduced assets, liabilities, revenue, operating expenses and cash flows for our international operations. Similarly, our assets, liabilities, revenue, operating expenses and cash flows will increase for our international operations if the U.S. dollar weakens against foreign currencies. The conversion of the foreign subsidiaries’ financial statements into U.S. dollars will also lead to remeasurement gains and losses recorded in income, or translation gains or losses that are recorded as a component of accumulated other comprehensive income (loss).
Item 4: Controls and Procedures
Evaluation of Disclosure Controls and Procedures
Our management, with the participation of our Chief Executive Officer and our Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures as of September 30, 2021. The term “disclosure controls and procedures,” as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), means controls and other procedures of a company that are designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the SEC’s rules and forms.
Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the company’s management, including its principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure. Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Based on the evaluation of our disclosure controls and procedures as of September 30, 2021, our Chief Executive Officer and Chief Financial Officer concluded that, as of such date, our disclosure controls and procedures were effective at a reasonable assurance level.
Changes in Internal Control over Financial Reporting
There were no changes in our internal control over financial reporting that occurred during the quarter ended September 30, 2021 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
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PART II: OTHER INFORMATION
Item 1. Legal Proceedings
For a description of the lawsuits and government investigations or inquiries related to the Cyber Incident, see Item 2, "Management's Discussion and Analysis of Financial Condition and Results of Operations" and Note 11. Commitments and Contingencies in the Notes to Condensed Consolidated Financial Statements in Item 1 of Part I of this Quarterly Report on Form 10-Q, which description is incorporated herein by reference.
In addition, from time to time, we have been and may be involved in various legal proceedings and claims arising in our ordinary course of business. Other than with respect to the Cyber Incident, neither we nor any of our subsidiaries is a party to, and none of our respective property is the subject of, any material legal proceeding. However, the outcome of legal proceedings and claims brought against us are subject to significant uncertainty. Therefore, if one or more of these legal matters were resolved against us in the same reporting period for amounts in excess of management’s expectations, our consolidated financial statements for a particular period could be materially adversely affected.
Item 1A. Risk Factors
There have been no other material changes in our risk factors from those disclosed in Part I, Item 1A, under the heading “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2020 and those disclosed in Part II, Item 1A, under the heading "Risk Factors" in our Quarterly Report on Form 10-Q for the quarter ended March 31, 2021 and our Quarterly Report on Form 10-Q for the quarter ended June 30, 2021.
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Item 6. Exhibits
EXHIBIT INDEX
Exhibit NumberExhibit Title
Separation and Distribution Agreement, dated as of July 16, 2021, by and between SolarWinds Corporation and N-able, Inc. (incorporated by reference to Exhibit 2.1 to the Company’s Current Report on Form 8-K (File No. 001-38711), filed with the Securities and Exchange Commission on July 20, 2021)
Third Amended and Restated Certificate of Incorporation as currently in effect (incorporated by reference to Exhibit 3.1 to the Company’s Current Report on Form 10-Q (File No. 001-38711), filed with the Securities and Exchange Commission on November 27, 2018)
Certificate of Amendment to the Third Amended and Restated Certificate of Incorporation of SolarWinds Corporation (incorporated by reference to Exhibit 3.1 to the Company's Current Report on Form 8-K (File No. 001-38711), filed with the Securities and Exchange Commission on July 26, 2021)
Amended and Restated Bylaws as currently in effect (incorporated by reference to Exhibit 3.2 to the Company’s Current Report on Form 10-Q (File No. 001-38711), filed with the Securities and Exchange Commission on November 27, 2018)
Transition Services Agreement, dated as of July 16, 2021, by and between SolarWinds Corporation and N-able, Inc. (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K (File No. 001-38711), filed with the Securities and Exchange Commission on July 20, 2021)
Tax Matters Agreement, dated as of July 16, 2021, by and between SolarWinds Corporation and N-able, Inc. (incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K (File No. 001-38711), filed with the Securities and Exchange Commission on July 20, 2021)
Employee Matters Agreement, dated as of July 16, 2021, by and between SolarWinds Corporation and N-able, Inc. (incorporated by reference to Exhibit 10.3 to the Company’s Current Report on Form 8-K (File No. 001-38711), filed with the Securities and Exchange Commission on July 20, 2021)
Intellectual Property Matters Agreement, dated as of July 16, 2021, by and between SolarWinds Corporation and N-able, Inc. (incorporated by reference to Exhibit 10.4 to the Company’s Current Report on Form 8-K (File No. 001-38711), filed with the Securities and Exchange Commission on July 20, 2021)
Trademark License Agreement, dated as of July 16, 2021, by and between SolarWinds Corporation and N-able, Inc. (incorporated by reference to Exhibit 10.5 to the Company’s Current Report on Form 8-K (File No. 001-38711), filed with the Securities and Exchange Commission on July 20, 2021)
Software Cross-License Agreement, dated as of July 16, 2021, by and between SolarWinds Corporation and N-able, Inc. (incorporated by reference to Exhibit 10.6 to the Company’s Current Report on Form 8-K (File No. 001-38711), filed with the Securities and Exchange Commission on July 20, 2021)
Amendment No. 5 to First Lien Credit Agreement, dated as of July 27, 2021, by and among SolarWinds Intermediate Holdings I, Inc., SolarWinds Holdings, Inc. and Credit Suisse AG, Cayman Islands Branch, as administrative agent, and the lenders party thereto (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K (File No. 001-38711), filed with the Securities and Exchange Commission on July 30, 2021)
Certification of Chief Executive Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
Certification of Chief Financial Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
Certifications of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101*Interactive Data Files (formatted as Inline XBRL)
104*Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)
*Filed herewith
**The certifications attached as Exhibit 32.1 accompanying this Quarterly Report on Form 10-Q, are deemed furnished and not filed with the Securities and Exchange Commission and are not to be incorporated by reference into any filing of the Registrant under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended, whether made before or after the date of this Quarterly Report on Form 10-Q, irrespective of any general incorporation language contained in such filing
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SOLARWINDS CORPORATION
SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
SOLARWINDS CORPORATION
Dated:November 9, 2021By:/s/ J. Barton Kalsu
J. Barton Kalsu
Chief Financial Officer
(Principal Financial and Accounting Officer)


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