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Travel & Leisure Co. - Quarter Report: 2020 September (Form 10-Q)




UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
Form 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2020
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from         to        
Commission file number 001-32876
WYNDHAM DESTINATIONS, INC.
(Exact Name of Registrant as Specified in Its Charter)
Delaware
 
20-0052541
(State or Other Jurisdiction
of Incorporation or Organization)
 
(I.R.S. Employer
Identification No.)
 
 
 
 
6277 Sea Harbor Drive
 
32821
Orlando,
Florida
 
(Zip Code)
(Address of Principal Executive Offices)
 
 
(407) 626-5200
(Registrant’s Telephone Number, Including Area Code)
None
(Former Name, Former Address and Former Fiscal Year, if Changed Since Last Report)
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Trading Symbol
Name of each exchange on which registered
Common Stock, $0.01 par value per share
WYND
New York Stock Exchange
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes      No 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes     No 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
 
 
 
 
Accelerated filer
Non-accelerated filer
 
 
 
 
 
 
 
 
 
Smaller reporting company
 
 
 
 
 
 
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes     No 
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the last practicable date:
85,861,306 shares of common stock outstanding as of September 30, 2020.





Table of Contents
 
 
Page
PART I
FINANCIAL INFORMATION
 
Item 1.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 2.
 
Item 3.
Item 4.
PART II
OTHER INFORMATION
 
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.
 

1



GLOSSARY OF TERMS
The following terms and acronyms appear in the text of this report and have the definitions indicated below:

Adjusted EBITDA
A non-GAAP measure, defined by the Company as Net income/(loss) before Depreciation and amortization, Interest expense (excluding Consumer financing interest), early extinguishment of debt, Interest income (excluding Consumer financing revenues) and income taxes. Adjusted EBITDA also excludes stock-based compensation costs, separation and restructuring costs, transaction costs, impairments, gains and losses on sale/disposition of business, and items that meet the conditions of unusual and/or infrequent.
AOCL
Accumulated Other Comprehensive Loss
ARN
Alliance Reservations Network
AUD
Australian Dollar
Awaze
Awaze Limited, formerly Compass IV Limited, an affiliate of Platinum Equity, LLC
Board
Board of Directors
CARES Act
Coronavirus Aid, Relief, and Economic Security Act
Company
Wyndham Destinations, Inc. and its subsidiaries
COVID-19
Novel coronavirus global pandemic
Credit Agreement Amendment
An amendment to the Company’s credit agreement for its revolving credit facility
EPS
Earnings/(loss) Per Share
Exchange Act
Securities Exchange Act of 1934
FASB
Financial Accounting Standards Board
FICO
Fair Isaac Corporation
GAAP
Generally Accepted Accounting Principles in the United States
LIBOR
London Interbank Offered Rate
Moody’s
Moody’s Investors Service, Inc.
NQ
Non-Qualified stock options
NZD
New Zealand Dollar
PCAOB
Public Company Accounting Oversight Board
PSU
Performance-vested restricted Stock Units
Relief Period
Relief period of the Credit Agreement Amendment
RSU
Restricted Stock Unit
S&P
Standard & Poor’s Rating Services
SEC
Securities and Exchange Commission
SPE
Special Purpose Entity
Spin-off
Spin-off of Wyndham Hotels & Resorts, Inc.
SSAR
Stock-Settled Appreciation Rights
U.S.
United States of America
USD
United States of America Dollar
Vacasa
Vacasa LLC
VIE
Variable Interest Entity
VOCR
Vacation Ownership Contract Receivable
VOI
Vacation Ownership Interest
VPG
Volume Per Guest
Wyndham Hotels
Wyndham Hotels & Resorts, Inc.
Wyndham Destinations
Wyndham Destinations, Inc.
WVC
Wyndham Vacation Clubs
Wyndham Worldwide
Wyndham Worldwide Corporation


2



PART I — FINANCIAL INFORMATION
Item 1. Condensed Consolidated Financial Statements (Unaudited).
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Stockholders and Board of Directors of
Wyndham Destinations, Inc.

Results of Review of Interim Financial Statements
We have reviewed the accompanying condensed consolidated balance sheet of Wyndham Destinations, Inc. and subsidiaries (the "Company") as of September 30, 2020, the related condensed consolidated statements of income/(loss), comprehensive income/(loss) and (deficit) for the three-month and nine-month periods ended September 30, 2020 and 2019, and of cash flows for the nine-month periods ended September 30, 2020 and 2019, and the related notes (collectively referred to as the "interim financial statements"). Based on our reviews, we are not aware of any material modifications that should be made to the accompanying interim financial statements for them to be in conformity with accounting principles generally accepted in the United States of America.
We have previously audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheet of the Company as of December 31, 2019, and the related consolidated statements of income, comprehensive income, cash flows and equity/(deficit) for the year then ended (not presented herein); and in our report dated February 26, 2020, we expressed an unqualified opinion on those consolidated financial statements. In our opinion, the information set forth in the accompanying condensed consolidated balance sheet as of December 31, 2019, is fairly stated, in all material respects, in relation to the consolidated balance sheet from which it has been derived.
Basis for Review Results
The interim financial statements are the responsibility of the Company's management. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our reviews in accordance with standards of the PCAOB. A review of interim financial statements consists principally of applying analytical procedures and making inquiries of persons responsible for financial and accounting matters. It is substantially less in scope than an audit conducted in accordance with the standards of the PCAOB, the objective of which is the expression of an opinion regarding the financial statements taken as a whole. Accordingly, we do not express such an opinion.

/s/ Deloitte & Touche LLP
Tampa, FL
October 28, 2020



3

WYNDHAM DESTINATIONS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME/(LOSS)
(In millions, except per share amounts)
(Unaudited)

 
Three Months Ended
 
Nine Months Ended
 
September 30,
 
September 30,
 
2020
 
2019
 
2020
 
2019
Net revenues
 
 
 
 
 
 
 
Service and membership fees
$
291

 
$
426

 
$
845

 
$
1,241

Consumer financing
115

 
132

 
360

 
385

Vacation ownership interest sales
196

 
528

 
273

 
1,384

Other
12

 
19

 
37

 
52

Net revenues
614

 
1,105

 
1,515

 
3,062

Expenses
 
 
 
 
 
 
 
Operating
263

 
450

 
861

 
1,269

Consumer financing interest
26

 
26

 
76

 
78

Cost/(recovery) of vacation ownership interests
22

 
60

 
(26
)
 
141

General and administrative
101

 
129

 
295

 
379

Marketing
84

 
188

 
247

 
505

COVID-19 related costs
14

 

 
81

 

Asset impairments
6

 

 
50

 

Restructuring
2

 

 
27

 
4

Separation and related costs

 
7

 

 
44

Depreciation and amortization
32

 
31

 
94

 
90

Total expenses
550

 
891

 
1,705

 
2,510

Operating income/(loss)
64

 
214

 
(190
)
 
552

Other (income), net
(5
)
 
(6
)
 
(11
)
 
(18
)
Interest expense
52

 
40

 
138

 
122

Interest (income)
(2
)
 
(1
)
 
(5
)
 
(6
)
Income/(loss) before income taxes
19

 
181

 
(312
)
 
454

(Benefit)/provision for income taxes
(21
)
 
46

 
(54
)
 
120

Net income/(loss) from continuing operations
40

 
135

 
(258
)
 
334

Gain on disposal of discontinued businesses, net of income taxes

 

 

 
5

Net income/(loss) attributable to Wyndham Destinations shareholders
$
40

 
$
135

 
$
(258
)
 
$
339

 
 
 
 
 
 
 
 
Basic earnings/(loss) per share
 
 
 
 
 
 
 
Continuing operations
$
0.47

 
$
1.48

 
$
(3.00
)
 
$
3.59

Discontinued operations

 

 

 
0.05

 
$
0.47

 
$
1.48

 
$
(3.00
)
 
$
3.64

Diluted earnings/(loss) per share
 
 
 
 
 
 
 
Continuing operations
$
0.47

 
$
1.47

 
$
(3.00
)
 
$
3.58

Discontinued operations

 

 

 
0.06

 
$
0.47

 
$
1.47

 
$
(3.00
)
 
$
3.64


See Notes to Condensed Consolidated Financial Statements.
4

WYNDHAM DESTINATIONS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME/(LOSS)
(In millions)
(Unaudited)

 
Three Months Ended
 
Nine Months Ended
 
September 30,
 
September 30,
 
2020
 
2019
 
2020
 
2019
Net income/(loss) attributable to Wyndham Destinations shareholders
$
40

 
$
135

 
$
(258
)
 
$
339

Other comprehensive income/(loss), net of tax
 
 
 
 
 
 
 
Foreign currency translation adjustments
21

 
(26
)
 
(4
)
 
(25
)
Other comprehensive income/(loss), net of tax
21

 
(26
)
 
(4
)
 
(25
)
Comprehensive income/(loss)
$
61

 
$
109

 
$
(262
)
 
$
314



See Notes to Condensed Consolidated Financial Statements.
5

WYNDHAM DESTINATIONS, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In millions, except share data)
(Unaudited)


 
September 30,
2020
 
December 31,
2019
Assets
 
 
 
Cash and cash equivalents
$
1,276

 
$
355

Restricted cash (VIE - $88 as of 2020 and $110 as of 2019)
122

 
147

Trade receivables, net
122

 
144

Vacation ownership contract receivables, net (VIE - $2,737 as of 2020 and $2,984 as of 2019)
2,521

 
3,120

Inventory
1,331

 
1,199

Prepaid expenses
202

 
221

Property and equipment, net
679

 
680

Goodwill
958

 
970

Other intangibles, net
132

 
143

Other assets
479

 
474

Total assets
$
7,822

 
$
7,453

Liabilities and (deficit)
 
 
 
Accounts payable
$
57

 
$
73

Accrued expenses and other liabilities
953

 
973

Deferred income
481

 
541

Non-recourse vacation ownership debt (VIE)
2,457

 
2,541

Debt
4,184

 
3,034

Deferred income taxes
683

 
815

Total liabilities
8,815

 
7,977

Commitments and contingencies (Note 17)

 

Stockholders' (deficit):
 
 
 
Preferred stock, $0.01 par value, authorized 6,000,000 shares, none issued and outstanding

 

Common stock, $0.01 par value, 600,000,000 shares authorized, 221,689,353 issued as of 2020 and 220,863,070 as of 2019
2

 
2

Treasury stock, at cost – 135,824,676 shares as of 2020 and 132,759,876 shares as of 2019
(6,508
)
 
(6,383
)
Additional paid-in capital
4,148

 
4,118

Retained earnings
1,414

 
1,785

Accumulated other comprehensive loss
(56
)
 
(52
)
Total stockholders’ (deficit)
(1,000
)
 
(530
)
Noncontrolling interest
7

 
6

Total (deficit)
(993
)
 
(524
)
Total liabilities and (deficit)
$
7,822

 
$
7,453


See Notes to Condensed Consolidated Financial Statements.
6

WYNDHAM DESTINATIONS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In millions)
(Unaudited)


 
Nine Months Ended
 
September 30,
 
2020
 
2019
Operating activities
 
 
 
Net (loss)/income
$
(258
)
 
$
339

Gain on disposal of discontinued businesses, net of income taxes

 
(5
)
Adjustments to reconcile net (loss)/income to net cash provided by operating activities:
 
 
 
Depreciation and amortization
94

 
90

Provision for loan losses
391

 
373

Deferred income taxes
(134
)
 
36

Stock-based compensation
14

 
17

Asset impairments
50

 
12

Non-cash lease expense
19

 
24

Non-cash interest
16

 
16

Net change in assets and liabilities, excluding the impact of acquisitions and dispositions:
 
 
 
Trade receivables
24

 
(7
)
Vacation ownership contract receivables
205

 
(464
)
Inventory
(107
)
 
(18
)
Deferred income
(60
)
 
18

Accounts payable, accrued expenses, prepaid expenses, other assets and other liabilities
(28
)
 
(128
)
Other, net
(2
)
 
18

Net cash provided by operating activities - continuing operations
224

 
321

Net cash used in operating activities - discontinued operations

 
(1
)
Net cash provided by operating activities
224

 
320

Investing activities
 
 
 
Property and equipment additions
(56
)
 
(75
)
Acquisition of businesses, net of cash acquired

 
(51
)
Purchase of investments
(50
)
 

Proceeds from asset sales

 
6

Other, net
8

 
5

Net cash used in investing activities - continuing operations
(98
)
 
(115
)
Net cash used in investing activities - discontinued operations

 
(22
)
Net cash used in investing activities
(98
)
 
(137
)
Financing activities
 
 
 
Proceeds from non-recourse vacation ownership debt
1,462

 
1,671

Principal payments on non-recourse vacation ownership debt
(1,556
)
 
(1,532
)
Proceeds from debt
1,065

 
2,149

Principal payments on debt
(521
)
 
(2,007
)
Proceeds from notes issued
643

 

Repayment of notes
(42
)
 
(2
)
Repayments of vacation ownership inventory arrangement
(10
)
 
(12
)
Cash transferred to Wyndham Hotels related to Spin-off

 
(69
)
Payment for deferred consideration liability
(11
)
 

Dividends to shareholders
(112
)
 
(125
)
Proceeds from issuance of common stock
4

 
6

Repurchase of common stock
(128
)
 
(215
)
Debt issuance/modification costs
(17
)
 
(15
)
Net share settlement of incentive equity awards
(2
)
 
(4
)
Other, net

 
(1
)
Net cash provided by/(used in) financing activities
775

 
(156
)
Effect of changes in exchange rates on cash, cash equivalents and restricted cash
(5
)
 
(4
)
Net change in cash, cash equivalents and restricted cash
896

 
23

Cash, cash equivalents and restricted cash, beginning of period
502

 
404

Cash, cash equivalents and restricted cash, end of period
1,398

 
427

Less: Restricted cash
122

 
148

Less: Cash and restricted cash included in assets of discontinued operations and held-for-sale business

 
29

Cash and cash equivalents
$
1,276

 
$
250


See Notes to Condensed Consolidated Financial Statements.
7


WYNDHAM DESTINATIONS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF DEFICIT
(In millions)
(Unaudited)

 
Common Shares Outstanding
 
Common Stock
 
Treasury Stock
 
Additional Paid-in Capital
 
Retained Earnings
 
Accumulated Other Comprehensive (Loss)/Income
 
Non-controlling Interest
 
Total Deficit
Balance as of December 31, 2019
88

 
$
2

 
$
(6,383
)
 
$
4,118

 
$
1,785

 
$
(52
)
 
$
6

 
$
(524
)
Net loss

 

 

 

 
(134
)
 

 

 
(134
)
Other comprehensive loss

 

 

 

 

 
(65
)
 

 
(65
)
Change in stock-based compensation

 

 

 
1

 

 

 

 
1

Repurchase of common stock
(3
)
 

 
(125
)
 

 

 

 

 
(125
)
Dividends ($0.50 per share)

 

 

 

 
(44
)
 

 

 
(44
)
Balance as of March 31, 2020
85

 
2

 
(6,508
)
 
4,119

 
1,607

 
(117
)
 
6

 
(891
)
Net loss

 

 

 

 
(164
)
 

 

 
(164
)
Other comprehensive income

 

 

 

 

 
40

 

 
40

Net share settlement of stock-based compensation

 

 

 
(2
)
 

 

 

 
(2
)
Employee stock purchase program issuances

 

 

 
4

 

 

 

 
4

Change in stock-based compensation

 

 

 
7

 

 

 

 
7

Dividends ($0.50 per share)

 

 

 

 
(44
)
 

 

 
(44
)
Balance as of June 30, 2020
85

 
2

 
(6,508
)
 
4,128

 
1,399

 
(77
)
 
6

 
(1,050
)
Net income

 

 

 

 
40

 

 

 
40

Other comprehensive income

 

 

 

 

 
21

 

 
21

Issuance of shares
1

 

 

 

 

 

 

 

Change in stock-based compensation

 

 

 
6

 

 

 

 
6

Dividends ($0.30 per share)

 

 

 

 
(26
)
 

 

 
(26
)
Acquisition of a business

 

 

 
14

 

 

 

 
14

Non-controlling interest ownership change

 

 

 

 

 

 
1

 
1

Other

 

 

 

 
1

 

 

 
1

Balance as of September 30, 2020
86


$
2


$
(6,508
)

$
4,148


$
1,414


$
(56
)

$
7

 
$
(993
)

See Notes to Condensed Consolidated Financial Statements.
8


WYNDHAM DESTINATIONS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF DEFICIT
(In millions)
(Unaudited)

 
Common Shares Outstanding
 
Common Stock
 
Treasury Stock
 
Additional Paid-in Capital
 
Retained Earnings
 
Accumulated Other Comprehensive (Loss)/Income
 
Non-controlling Interest
 
Total Deficit
Balance as of December 31, 2018
95

 
$
2

 
$
(6,043
)
 
$
4,077

 
$
1,442

 
$
(52
)
 
$
5

 
$
(569
)
Net income

 

 

 

 
80

 

 

 
80

Other comprehensive income

 

 

 

 

 
2

 

 
2

Change in stock-based compensation

 

 

 
5

 

 

 

 
5

Repurchase of common stock
(1
)
 

 
(60
)
 

 

 

 

 
(60
)
Dividends ($0.45 per share)

 

 

 

 
(42
)
 

 

 
(42
)
Balance as of March 31, 2019
94

 
2

 
(6,103
)
 
4,082

 
1,480

 
(50
)
 
5

 
(584
)
Net income

 

 

 

 
124

 

 

 
124

Other comprehensive loss

 

 

 

 

 
(1
)
 

 
(1
)
Net share settlement of stock-based compensation

 

 

 
(1
)
 

 

 

 
(1
)
Employee stock purchase program issuances

 

 

 
6

 

 

 

 
6

Change in stock-based compensation

 

 

 
7

 

 

 

 
7

Repurchase of common stock
(2
)
 

 
(65
)
 

 

 

 

 
(65
)
Dividends ($0.45 per share)

 

 

 

 
(43
)
 

 

 
(43
)
Distribution for separation of Wyndham Hotels and adjustments related to discontinued business

 

 

 

 
(3
)
 

 

 
(3
)
Balance as of June 30, 2019
92

 
2

 
(6,168
)
 
4,094

 
1,558

 
(51
)
 
5

 
(560
)
Net income

 

 

 

 
135

 

 

 
135

Other comprehensive loss

 

 

 

 

 
(26
)
 

 
(26
)
Issuance of shares for RSU vesting
1

 

 

 

 

 

 

 

Net share settlement of stock-based compensation

 

 

 
(3
)
 

 

 

 
(3
)
Change in stock-based compensation

 

 

 
5

 

 

 

 
5

Repurchase of common stock
(2
)
 

 
(90
)
 

 

 

 

 
(90
)
Dividends ($0.45 per share)

 

 

 

 
(42
)
 

 

 
(42
)
Acquisition of a business

 

 

 
10

 

 

 

 
10

Non-controlling interest ownership change

 

 

 

 

 

 
1

 
1

Balance as of September 30, 2019
91

 
$
2

 
$
(6,258
)
 
$
4,106

 
$
1,651

 
$
(77
)
 
$
6

 
$
(570
)



See Notes to Condensed Consolidated Financial Statements.
9



WYNDHAM DESTINATIONS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unless otherwise noted, all amounts are in millions, except share and per share amounts)
(Unaudited)
1.
Background and Basis of Presentation
Background
Wyndham Destinations, Inc. and its subsidiaries (collectively, “Wyndham Destinations” or the “Company”), is a global provider of hospitality services and products. The Company operates in two segments: Wyndham Vacation Clubs (“WVC”, formerly Vacation Ownership) and Panorama (formerly Vacation Exchange). The Company elected to update the segment names to better align with how the segments are referred to internally and externally.

The WVC segment develops, markets and sells vacation ownership interests (“VOIs”) to individual consumers, provides consumer financing in connection with the sale of VOIs, and provides property management services at resorts. The Panorama segment provides leisure travelers with flexibility and access to a wide variety of global travel options through its membership platforms, including timeshare exchange, closed user group, and home exchange.

The results of operations for 2020 include impacts related to the novel coronavirus global pandemic (“COVID-19”), which have been significantly negative for the travel industry, the Company, its customers, and employees. In response to COVID-19, the Company temporarily closed its resorts in mid-March across the globe and suspended its sales and marketing operations. As a result, the Company significantly reduced its workforce and furloughed thousands of employees. Given these significant events, the Company’s revenues were negatively impacted and it incurred $31 million and $377 million of charges related to COVID-19 during the three and nine months ended September 30, 2020, which are discussed in further detail in Note 22COVID-19 Related Items. As a precautionary measure to enhance liquidity, the Company drew down its $1.0 billion revolving credit facility at the end of the first quarter, and suspended its share repurchase activity. As of September 30, 2020, the Company has reopened 85% of its United States of America (“U.S.”) resorts (97% as of the date of this filing) and restarted 77% of its U.S. sales and marketing operations (79% as of the date of this filing). The Company estimates that the remaining suspended operations will resume in early 2021.

On August 7, 2019, the Company acquired Alliance Reservations Network (“ARN”) for $102 million ($97 million net of cash acquired). ARN provides private-label travel booking technology solutions. This acquisition was undertaken for the purpose of accelerating growth at RCI by increasing the offerings available to its members and affiliates. The Company has recognized the assets and liabilities of ARN based on estimates of their acquisition date fair values. ARN is reported within the Panorama segment. See Note 5Acquisitions for additional details.

During 2018, the Company decided to explore strategic alternatives for its North American vacation rentals business and on October 22, 2019, completed the sale of this business for $162 million. The assets and liabilities of this business were classified as held-for-sale as of September 30, 2019. This business did not meet the criteria to be classified as a discontinued operation; therefore, the results of operations through the date of sale were reflected within continuing operations on the Condensed Consolidated Statements of Income/(Loss). See Note 7Held-for-Sale Business for further details.

Basis of Presentation
The accompanying unaudited Condensed Consolidated Financial Statements in this Quarterly Report on Form 10-Q include the accounts and transactions of Wyndham Destinations, as well as the entities in which Wyndham Destinations directly or indirectly has a controlling financial interest. The accompanying Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the U.S. All intercompany balances and transactions have been eliminated in the Condensed Consolidated Financial Statements.

In presenting the Condensed Consolidated Financial Statements, management makes estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosures. Estimates, by their nature, are based on judgment and available information. Accordingly, actual results could differ from those estimates and assumptions. In management’s opinion, the Condensed Consolidated Financial Statements contain all normal recurring adjustments necessary for a fair presentation of interim results reported. The results of operations reported for interim periods are not necessarily indicative of the results of operations for the entire year or any subsequent interim period. These Condensed Consolidated Financial Statements should be read in conjunction with the Company’s 2019 Consolidated Financial Statements included in its Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 26, 2020.

10




2.
New Accounting Pronouncements
Recently Issued Accounting Pronouncements
Simplifying the Accounting for Income Taxes. In December 2019, the Financial Accounting Standards Board (“FASB”) issued guidance to simplify the accounting for income taxes and clarifies the financial statement presentation for tax benefits related to tax deductible dividends. This guidance is effective for fiscal years beginning after December 15, 2020, including interim periods within those fiscal years. The Company is currently evaluating the impact of the adoption of this guidance on its financial statements and related disclosures.

Reference Rate Reform. In March 2020, the FASB issued guidance which provides optional expedients and exceptions for applying generally accepted accounting principles to contract modifications and hedging relationships, subject to meeting certain criteria that reference the London Interbank Offered Rate (“LIBOR”) or another reference rate expected to be discontinued. This guidance is effective as of March 12, 2020, and will apply through December 31, 2022. The transition from LIBOR as an interest rate benchmark is estimated to take place after 2021. The Company is currently evaluating the impact of the transition from LIBOR on its financial statements and related disclosures and the related impact of this guidance on the transition. On October 27, 2020 the Company closed on the renewal of its U.S. Dollar (“USD”) bank conduit facility (see Note 27Subsequent Events for additional details) and adopted appropriate LIBOR disclosures for asset-backed securities (“ABS”) financing structures as part of the renewal. The Company intends to adopt such language, as appropriate, in its other relevant agreements prior to the end 2021.

Recently Adopted Accounting Pronouncements
Financial Instruments - Credit Losses. In June 2016, the FASB issued guidance which amends the guidance on measuring credit losses on financial assets held at amortized cost. The guidance requires the measurement of all expected credit losses for financial assets held at the reporting date based on historical experience, current conditions, and reasonable and supportable forecasts. This guidance was effective for the Company on January 1, 2020, including interim periods within the fiscal year. The adoption of this guidance did not have a material impact on the Company’s financial statements and related disclosures as the Company’s prior approach in estimating the allowance for loan losses generally aligned with the expected credit loss model required upon adoption of this guidance. The Company has included additional disclosures in accordance with the adoption of this guidance, which are included in Note 8Vacation Ownership Contract Receivables.

Simplifying the Test for Goodwill Impairment. In January 2017, the FASB issued guidance which simplifies the current two-step goodwill impairment test by eliminating step two of the test. The guidance requires a one-step impairment test in which an entity compares the fair value of a reporting unit with its carrying amount and recognizes an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value, if any. This guidance was effective for the Company on January 1, 2020, including interim periods within the fiscal year, and was applied on a prospective basis. The adoption of this guidance did not have a material impact on the Company’s financial statements and related disclosures.

3.
Revenue Recognition
Wyndham Vacation Clubs
The Company develops, markets and sells VOIs to individual consumers, provides consumer financing in connection with the sale of VOIs, and provides property management services at resorts. The Company’s sales of VOIs are either cash sales or developer-financed sales. Developer-financed sales are typically collateralized by the underlying VOI. Revenue is recognized on VOI sales upon transfer of control, which is defined as the point in time when a binding sales contract has been executed, the financing contract has been executed for the remaining transaction price, the statutory rescission period has expired, and the transaction price has been deemed to be collectible.

For developer-financed sales, the Company reduces the VOI sales transaction price by an estimate of uncollectible consideration at the time of the sale. The Company’s estimates of uncollectible amounts are based largely on the results of the Company’s static pool analysis which relies on historical payment data by customer class.

In connection with entering into a VOI sale, the Company may provide its customers with certain non-cash incentives, such as credits for future stays at its resorts. For those VOI sales, the Company bifurcates the sale and allocates the sales price between the VOI sale and the non-cash incentive. Non-cash incentives generally have expiration periods of 18 months or less and are recognized at a point in time upon transfer of control.


11



The Company provides day-to-day property management services including oversight of housekeeping services, maintenance, and certain accounting and administrative services for property owners’ associations and clubs. These services may also include reservation and resort renovation activities. Such agreements are generally for terms of one year or less, and are renewed automatically on an annual basis. The Company’s management agreements contain cancellation clauses, which allow for either party to cancel the agreement, by either a majority board vote or a majority vote of non-developer interests. The Company receives fees for such property management services which are collected monthly in advance and are based upon total costs to operate such resorts (or as services are provided in the case of resort renovation activities). Fees for property management services typically approximate 10% of budgeted operating expenses. The Company is entitled to consideration for reimbursement of costs incurred on behalf of the property owners’ association in providing management services (“reimbursable revenue”). These reimbursable costs principally relate to the payroll costs for management of the associations, club and resort properties where the Company is the employer and are reflected as a component of Operating expenses on the Condensed Consolidated Statements of Income/(Loss). The Company reduces its management fees for amounts it has paid to the property owners’ association that reflect maintenance fees for VOIs for which it retains ownership, as the Company has concluded that such payments are consideration payable to a customer.

Property management fee revenues are recognized when the services are performed and are recorded as a component of Service and membership fees on the Condensed Consolidated Statements of Income/(Loss). Property management revenues, which are comprised of management fee revenue and reimbursable revenue, were $149 million and $178 million during the three months ended September 30, 2020 and 2019, and $447 million and $519 million during the nine months ended September 30, 2020 and 2019. Management fee revenues were $86 million and $100 million during the three months ended September 30, 2020 and 2019, and $258 million and $294 million during the nine months ended September 30, 2020 and 2019. Reimbursable revenues were $63 million and $78 million during the three months ended September 30, 2020 and 2019, and $189 million and $225 million during the nine months ended September 30, 2020 and 2019. One of the associations that the Company manages paid its Panorama segment $7 million and $8 million for exchange services during the three months ended September 30, 2020 and 2019, and $20 million and $22 million during the nine months ended September 30, 2020 and 2019.

Panorama
As a provider of vacation exchange services, the Company enters into affiliation agreements with developers of vacation ownership properties to allow owners of VOIs to trade their intervals for intervals at other properties affiliated with the Company’s vacation exchange network and, for some members, for other leisure-related services and products.

Panorama derives a majority of revenues from membership dues and fees for facilitating members’ trading of their intervals. Revenues from membership dues represent the fees paid by members or affiliated clubs on their behalf. The Company recognizes revenues from membership dues paid by the member on a straight-line basis over the membership period as the performance obligations are fulfilled through delivery of publications, if applicable, and by providing access to travel-related products and services. Estimated net contract consideration payable by affiliated clubs for memberships is recognized as revenue over the term of the contract with the affiliated club in proportion to the estimated average monthly member count. Such estimates are adjusted periodically for changes in the actual and forecasted member activity. For additional fees, members have the right to exchange their intervals for intervals at other properties affiliated with the Company’s vacation exchange networks and, for certain members, for other leisure-related services and products. The Company also derives revenue from facilitating bookings of travel accommodations for both members and non-members. Revenue is recognized when these transactions have been confirmed, net of expected cancellations.

The Company’s vacation exchange business also derives revenues from programs with affiliated resorts, club servicing, and loyalty programs; and additional exchange-related products that provide members with the ability to protect trading power or points, extend the life of deposits, and combine two or more deposits for the opportunity to exchange into intervals with higher trading power. Other vacation exchange related product fees are deferred and recognized as revenue upon the occurrence of a future exchange, event, or other related transaction.

The Company earns revenue from its RCI Elite Rewards co–branded credit card program, which is primarily generated by cardholder spending and the enrollment of new cardholders. The advance payments received under the program are recognized as a contract liability until the Company’s performance obligations have been satisfied. The primary performance obligation for the program relates to brand performance services. Total contract consideration is estimated and recognized on a straight-line basis over the contract term.

Prior to the sale of the vacation rental businesses, the Company’s vacation rental brands derived revenue from fees associated with the rental of vacation properties managed and marketed by the Company on behalf of independent owners.

12



The Company remitted the rental fee received from the renter to the independent owner, net of the Company’s agreed-upon fee. The related revenue from such fees, net of expected refunds, was recognized over the renter’s stay. The Company’s vacation rental brands also derived revenues from additional services delivered to independent owners, vacation rental guests, and property owners’ associations which were generally recognized when the service was delivered.

Other Items
The Company records property management services revenues and RCI Elite Rewards revenues for its WVC and Panorama segments in accordance with the guidance for reporting revenues gross as a principal versus net as an agent, which requires that these revenues be recorded on a gross basis.

Contract Liabilities
Contract liabilities generally represent payments or consideration received in advance for goods or services that the Company has not yet transferred to the customer. Contract liabilities as of September 30, 2020 and December 31, 2019, were as follows (in millions):
Contract Liabilities
 
September 30,
2020
 
December 31, 2019
Deferred subscription revenue
 
$
180

 
$
206

Deferred VOI trial package revenue
 
126

 
145

Deferred VOI incentive revenue
 
89

 
107

Deferred exchange-related revenue (a)
 
64

 
58

Deferred co-branded credit card programs revenue
 
17

 
19

Deferred other revenue
 
8

 
4

Total
 
$
484

 
$
539


 

(a) 
Balance includes contractual liabilities to accommodate members for cancellations initiated by the Company due to unexpected events. These amounts are included within Accrued expenses and other liabilities on the Condensed Consolidated Balance Sheets.

In the Company’s vacation ownership business, deferred VOI trial package revenue represents consideration received in advance for a trial VOI, which allows customers to utilize a vacation package typically within one year of purchase. Deferred VOI incentive revenue represents payments received in advance for additional travel-related services and products at the time of a VOI sale. Revenue is recognized when a customer utilizes the additional services and products, which is typically within one year of the VOI sale.

Within the Company’s vacation exchange business, deferred subscription revenue represents billings and payments received in advance from members and affiliated clubs for memberships in the Company’s vacation exchange programs which are recognized in future periods. Deferred exchange-related revenue primarily represents payments received in advance from members for the right to exchange their intervals for intervals at other properties affiliated with the Company’s vacation exchange networks and for other leisure-related services and products which are generally recognized as revenue within one year.
Changes in contract liabilities for the nine months ended September 30, 2020 and 2019, follow (in millions):
 
 
Amount
Contract liabilities as of December 31, 2019
 
$
539

Additions
 
180

Revenue recognized
 
(235
)
Contract liabilities as of September 30, 2020
 
$
484


 
 
Amount
Contract liabilities as of December 31, 2018
 
$
519

Additions
 
305

Revenue recognized
 
(279
)
Contract liabilities as of September 30, 2019
 
$
545



13




Capitalized Contract Costs
The Company’s vacation ownership business incurs certain direct and incremental selling costs in connection with VOI trial package and incentive revenues. Such costs are capitalized and subsequently amortized over the utilization period, which is typically within one year of the sale. As of September 30, 2020 and December 31, 2019, these capitalized costs were $47 million and $53 million and are included within Other assets on the Condensed Consolidated Balance Sheets.

The Company’s vacation exchange business incurs certain direct and incremental selling costs to obtain contracts with customers in connection with subscription revenues and exchange–related revenues. Such costs, which are primarily comprised of commissions paid to internal and external parties and credit card processing fees, are deferred at the inception of the contract and recognized when the benefit is transferred to the customer. As of September 30, 2020 and December 31, 2019, these capitalized costs were $17 million and $20 million; and are included within Other assets on the Condensed Consolidated Balance Sheets.

Practical Expedients
The Company has not adjusted the consideration for the effects of a significant financing component if it expected, at contract inception, that the period between when the Company satisfied the performance obligation and when the customer paid for that good or service was one year or less.

For contracts with customers that were modified prior to 2015, the Company did not retrospectively restate the revenue associated with the contract for those modifications. Instead, it reflected the aggregate effect of all prior modifications in determining (i) the performance obligations and transaction prices, and (ii) the allocation of such transaction prices to the performance obligations.

Performance Obligations
A performance obligation is a promise in a contract with a customer to transfer a distinct good or service to the customer. The consideration received from a customer is allocated to each distinct performance obligation and recognized as revenue when, or as, each performance obligation is satisfied.

The following table summarizes the Company’s remaining performance obligations for the 12-month periods set forth below (in millions):
 
 
10/1/2020 - 9/30/2021
 
10/1/2021 - 9/30/2022
 
10/1/2022 - 9/30/2023
 
Thereafter
 
Total
Subscription revenue
 
$
111

 
$
39

 
$
16

 
$
14

 
$
180

VOI trial package revenue
 
126

 

 

 

 
126

VOI incentive revenue
 
89

 

 

 

 
89

Exchange-related revenue
 
58

 
4

 
1

 
1

 
64

Co-branded credit card programs revenue
 
4

 
3

 
6

 
4

 
17

Other revenue
 
8

 

 

 

 
8

Total
 
$
396

 
$
46

 
$
23

 
$
19

 
$
484




14



Disaggregation of Net Revenues
The table below presents a disaggregation of the Company’s net revenues from contracts with customers by major services and products for each of the Company’s segments (in millions):
 
Three Months Ended
 
Nine Months Ended
 
September 30,
 
September 30,
 
2020
 
2019
 
2020
 
2019
Wyndham Vacation Clubs
 
 
 
 
 
 
 
Property management fees and reimbursable revenues
$
149

 
$
178

 
$
447

 
$
519

Consumer financing
114

 
132

 
360

 
385

Vacation ownership interest sales (a)
196

 
528

 
273

 
1,384

Fee-for-Service commissions
6

 

 
10

 
12

Ancillary revenues
12

 
20

 
35

 
51

Total Wyndham Vacation Clubs
477

 
858

 
1,125

 
2,351

 
 
 
 
 
 
 
 
Panorama
 
 
 
 
 
 
 
Exchange revenues
122

 
158

 
352

 
498

Vacation rental revenues

 
60

 

 
146

Ancillary revenues
16

 
32

 
41

 
72

Total Panorama
138

 
250

 
393

 
716

 
 
 
 
 
 
 
 
Corporate and other
 
 
 
 
 
 
 
Ancillary revenues

 
(1
)
 

 
1

Eliminations
(1
)
 
(2
)
 
(3
)
 
(6
)
Total Corporate and other
(1
)
 
(3
)
 
(3
)
 
(5
)
 
 
 
 
 
 
 
 
Net revenues
$
614

 
$
1,105

 
$
1,515

 
$
3,062


 
(a) 
The Company increased its loan loss allowance by $225 million in the first quarter of 2020, due to an expected increase in defaults driven by higher unemployment associated with COVID-19, which is reflected as a reduction to Vacation ownership interest sales on the Condensed Consolidated Statements of Income/(Loss).


15



4.
Earnings/(Loss) Per Share
The computation of basic and diluted earnings/(loss) per share (“EPS”) are based on Net income/(loss) attributable to Wyndham Destinations shareholders divided by the basic weighted average number of common shares and diluted weighted average number of common shares outstanding. The following table sets forth the computation of basic and diluted EPS (in millions, except per share data):
 
Three Months Ended
 
Nine Months Ended
 
September 30,
 
September 30,
 
2020
 
2019
 
2020
 
2019
Net income/(loss) from continuing operations attributable to Wyndham Destinations shareholders
$
40

 
$
135

 
$
(258
)
 
$
334

Gain on disposal of discontinued businesses attributable to Wyndham Destinations shareholders, net of tax

 

 

 
5

Net income/(loss) attributable to Wyndham Destinations shareholders
$
40

 
$
135

 
$
(258
)
 
$
339

 
 
 
 
 
 
 
 
Basic earnings/(loss) per share
 
 
 
 
 
 
 
Continuing operations
$
0.47

 
$
1.48

 
$
(3.00
)
 
$
3.59

Discontinued operations

 

 

 
0.05

 
$
0.47

 
$
1.48

 
$
(3.00
)
 
$
3.64

Diluted earnings/(loss) per share
 
 
 
 
 
 
 
Continuing operations
$
0.47

 
$
1.47

 
$
(3.00
)
 
$
3.58

Discontinued operations

 

 

 
0.06

 
$
0.47

 
$
1.47

 
$
(3.00
)
 
$
3.64

 
 
 
 
 
 
 
 
Basic weighted average shares outstanding
85.9

 
91.7

 
86.1

 
93.0

Stock-settled appreciation rights (“SSARs”), RSUs (a) and PSUs (b)
0.2

 
0.3

 

 
0.3

Diluted weighted average shares outstanding (c)(d)
86.1

 
92.0

 
86.1

 
93.3

 
 
 
 
 
 
 
 
Dividends:
 
 
 
 
 
 
 
Aggregate dividends paid to shareholders
$
26

 
$
41

 
$
112

 
$
125



(a) 
Excludes 1.0 million and 1.1 million restricted stock units (“RSUs”) that would have been anti-dilutive to EPS for the three and nine months ended September 30, 2020, of which 0.1 million would have been dilutive for the nine months ended September 30, 2020 had the Company not been in a net loss position during this period. Excludes 0.3 million and 0.8 million of anti-dilutive RSUs for the three and nine months ended September 30, 2019. These shares could potentially dilute EPS in the future.
(b) 
Excludes 0.3 million performance-vested restricted stock units (“PSUs”) for the three and nine months ended September 30, 2020, as the Company has not met the required performance metrics. Excludes 0.2 million PSUs for the three and nine months ended September 30, 2019, as the Company has not met the required performance metrics. These PSUs could potentially dilute EPS in the future.
(c) 
Excludes 2.3 million and 2.1 million of outstanding stock option awards that would have been anti-dilutive to EPS for the three and nine months ended September 30, 2020. Excludes 1.1 million and 1.0 million of outstanding stock option awards that would have been anti-dilutive to EPS for the three and nine months ended September 30, 2019. These outstanding stock option awards could potentially dilute EPS in the future.
(d) 
The dilutive impact of the Company’s potential common stock is computed utilizing the treasury stock method using average market prices during the period.

Stock Repurchase Program
The following table summarizes stock repurchase activity under the current stock repurchase program (in millions):
 
Shares Repurchased
 
Cost
As of December 31, 2019
108.2

 
$
5,602

Repurchases
3.1

 
125

As of September 30, 2020
111.3

 
$
5,727


The Company had $351 million of remaining availability under its program as of September 30, 2020. In March 2020, the Company suspended its share repurchase activity due to the uncertainty resulting from COVID-19. On July 15, 2020, the Company amended the credit agreement for its revolving credit facility and term loan B. Among other changes, the

16



amendment places the Company into a relief period from July 15, 2020 through April 1, 2022 that prohibits the use of cash for share repurchases unless the first lien leverage ratio is below 4.25 to 1.0 after the share repurchase.

5.
Acquisitions
Alliance Reservations Network. On August 7, 2019, the Company acquired all of the equity of ARN. ARN provides private-label travel booking technology solutions. This acquisition was undertaken for the purpose of accelerating growth at RCI by increasing the offerings available to its members and affiliates. ARN was acquired for $102 million ($97 million net of cash acquired), subject to customary post-closing adjustments based on final valuation information and additional analysis. The fair value of purchase consideration was comprised of: (i) $48 million delivered at closing; (ii) Wyndham Destinations stock valued at $10 million (253,350 shares at $39.29 per share) delivered at closing; (iii) $21 million to be paid over 24 months post-closing ($11 million of which was paid on August 7, 2020); (iv) $10 million of contingent consideration based on achieving certain financial and operational metrics; and (v) additional shares of Wyndham Destinations stock valued at $14 million (468,100 shares at $28.84 per share) delivered on August 7, 2020.

The Company has recognized the assets and liabilities of ARN based on estimates of their acquisition date fair values. The determination of the fair values of the acquired assets and assumed liabilities, including goodwill and other intangible assets, requires significant judgment. The purchase price allocation, including the impacts of certain post-closing adjustments, consists of: (i) $27 million of developed software with a weighted average life of 10 years included within Property and equipment, net; (ii) $38 million of Goodwill; (iii) $35 million of definite-lived intangible assets with a weighted average life of 12 years primarily consisting of customer relationships; and (iv) $4 million of Accounts payable. All of the goodwill and other intangible assets are expected to be deductible for income tax purposes. ARN is reported within the Panorama segment.

The Company completed purchase accounting for this transaction during the third quarter of 2020. The details above reflect the following final purchase accounting adjustments: $7 million increase in developed software and $7 million decrease in Goodwill.

Given the significant impact of COVID-19 on the travel industry, the Company performed a quantitative assessment of the goodwill acquired as part of the ARN acquisition during the third quarter of 2020. The quantitative assessment resulted in a fair value that exceeded the carrying amount by approximately 18%; therefore, the Company determined that the goodwill of ARN is not impaired.

Although the Company has determined that the goodwill of ARN is not impaired at this time, to the extent estimated discounted cash flows are revised downward, whether as a result of continued and worsening COVID-19 impacts or if management’s current negotiations to expand ARN programs both internally and externally do not materialize as expected, the Company may be required to write-down all or a portion of this goodwill, which would negatively impact earnings.

As a result of the impacts of COVID-19, the Company also performed an interim impairment analysis of ARN’s property and equipment and other intangible assets during the third quarter of 2020, and determined that it is more likely than not that these assets were not impaired.

6.
Discontinued Operations
During 2018, the Company completed the spin-off of its hotel business (“Spin-off”) Wyndham Hotels & Resorts, Inc. (“Wyndham Hotels”) and the sale of its European vacation rentals business. As a result, the Company has classified the results of operations for these businesses as discontinued operations in its Condensed Consolidated Financial Statements and related notes. Discontinued operations include direct expenses clearly identifiable to the businesses being discontinued. The Company does not expect to incur significant ongoing expenses classified as discontinued operations except for certain tax adjustments that may be required as final tax returns are completed. Discontinued operations exclude the allocation of corporate overhead and interest.

Prior to their classification as discontinued operations, the hotel business comprised the Hotel Group segment and the European vacation rentals business was part of the former Destination Network segment, now known as Panorama.

17




The following table presents information regarding certain components of income from discontinued operations, net of income taxes (in millions) for the nine months ended September 30, 2020 and 2019, as there were no such amounts for the quarterly periods ended September 30, 2020 and 2019:
 
Nine Months Ended
 
September 30,
 
2020
 
2019
Gain on disposal of discontinued businesses, net of income taxes
$

 
$
5

Net income/(loss) attributable to Wyndham Destinations shareholders
$

 
$
5


The following table presents information regarding certain components of cash flows from discontinued operations (in millions):
 
Nine Months Ended
 
September 30,
 
2020
 
2019
Net cash used in operating activities
$

 
$
(1
)
Net cash used in investing activities

 
(22
)
Net cash provided by/(used in) financing activities

 



7.
Held-for-Sale Business
During 2018, the Company decided to explore strategic alternatives for its North American vacation rentals business and on July 30, 2019, entered into an agreement to sell this business to Vacasa LLC (“Vacasa”). On October 22, 2019, the Company closed on the sale of this business for $162 million. After customary closing adjustments, the Company received $156 million in cash and $10 million in Vacasa equity, resulting in a gain of $68 million. The purchase agreement contains customary post-closing adjustments.

The assets and liabilities of this business were classified as held-for-sale as of September 30, 2019. The business did not meet the criteria to be classified as a discontinued operation; therefore, the results of operations through the date of sale were reflected within continuing operations during the three and nine months ended September 30, 2019, on the Condensed Consolidated Statements of Income/(Loss). Prior to its sale, this business was reported within the Panorama segment.

8.
Vacation Ownership Contract Receivables
The Company generates vacation ownership contract receivables (“VOCRs”) by extending financing to the purchasers of its VOIs. Vacation ownership contract receivables, net consisted of (in millions):
 
September 30,
2020
 
December 31,
2019
Vacation ownership contract receivables:
 
 
 
Securitized
$
2,737

 
$
2,984

Non-securitized
572

 
883

Vacation ownership contract receivables, gross
3,309

 
3,867

Less: Allowance for loan losses
788

 
747

Vacation ownership contract receivables, net
$
2,521

 
$
3,120



During the three and nine months ended September 30, 2020, the Company’s securitized VOCRs generated interest income of $92 million and $303 million. During the three and nine months ended September 30, 2019, the Company’s securitized VOCRs generated interest income of $103 million and $303 million. Such interest income is included within Consumer financing revenue on the Condensed Consolidated Statements of Income/(Loss).

During the nine months ended September 30, 2020 and 2019, the Company originated VOCRs of $338 million and $1.16 billion, and received principal collections of $543 million and $696 million. The weighted average interest rate on outstanding VOCRs was 14.4% as of September 30, 2020 and December 31, 2019.


18



The activity in the allowance for loan losses on VOCRs was as follows (in millions):
 
Amount
Allowance for loan losses as of December 31, 2019
$
747

Provision for loan losses
391

Contract receivables write-offs, net
(350
)
Allowance for loan losses as of September 30, 2020
$
788

 
Amount
Allowance for loan losses as of December 31, 2018
$
734

Provision for loan losses
373

Contract receivables write-offs, net
(340
)
Allowance for loan losses as of September 30, 2019
$
767



The Company recorded a provision for loan losses of $45 million and $391 million as a reduction of net revenues during the three and nine months ended September 30, 2020, and $135 million and $373 million for the three and nine months ended September 30, 2019. Due to the current economic downturn resulting from COVID-19, the Company evaluated the potential impact of COVID-19 on its owners’ ability to repay their contract receivables and as a result of current and projected unemployment rates, the Company increased its loan loss allowance. This was reflected as a $225 million reduction to Vacation ownership interest sales and a $55 million reduction to Cost/(recovery) of vacation ownership interests on the Condensed Consolidated Statements of Income/(Loss) recorded during the first quarter of 2020.

Estimating the amount of the additional loan loss allowance for COVID-19 involved the use of significant estimates and assumptions. Management based its estimates on the Company’s historical data during the most recent recession in 2008 utilizing the relationship between unemployment rates and net new defaults. Specifically, historical data indicated that net new defaults did not return to prior levels until 15-20 months after the peak in unemployment. Given the significant amount of government assistance provided to consumers in the early stages of the pandemic, the Company expects defaults to remain elevated at or just beyond the later end of that range. The Company will continue to monitor this reserve as more information becomes available.

Credit Quality for Financed Receivables and the Allowance for Credit Losses
The basis of the differentiation within the identified class of financed VOI contract receivables is the consumer’s Fair Isaac Corporation (“FICO”) score. A FICO score is a branded version of a consumer credit score widely used within the U.S. by the largest banks and lending institutions. FICO scores range from 300 to 850 and are calculated based on information obtained from one or more of the three major U.S. credit reporting agencies that compile and report on a consumer’s credit history. The Company updates its records for all active VOI contract receivables with a balance due on a rolling monthly basis to ensure that all VOI contract receivables are scored at least every six months. The Company groups all VOI contract receivables into five different categories: FICO scores ranging from 700 to 850, from 600 to 699, below 600, no score (primarily comprised of consumers for whom a score is not readily available, including consumers declining access to FICO scores and non-U.S. residents), and Asia Pacific (comprised of receivables in the Company’s Wyndham Vacation Club Asia Pacific business for which scores are not readily available).


19



The following table details an aging analysis of financing receivables using the most recently updated FICO scores, based on the policy described above (in millions):
 
As of September 30, 2020
 
700+
 
600-699
 
<600
 
No Score
 
Asia Pacific
 
Total
Current
$
1,749

 
$
902

 
$
195

 
$
104

 
$
213

 
$
3,163

31 - 60 days
19

 
23

 
13

 
4

 
1

 
60

61 - 90 days
14

 
16

 
13

 
3

 
1

 
47

91 - 120 days
10

 
14

 
11

 
3

 
1

 
39

Total (a)
$
1,792

 
$
955

 
$
232

 
$
114

 
$
216

 
$
3,309

 
 
 
 
 
 
 
 
 
 
 
 
 
As of December 31, 2019
 
700+
 
600-699
 
<600
 
No Score
 
Asia Pacific
 
Total
Current
$
2,019

 
$
1,049

 
$
196

 
$
134

 
$
250

 
$
3,648

31 - 60 days
25

 
37

 
21

 
5

 
2

 
90

61 - 90 days
18

 
28

 
17

 
3

 
1

 
67

91 - 120 days
13

 
21

 
24

 
3

 
1

 
62

Total (a)
$
2,075

 
$
1,135

 
$
258

 
$
145

 
$
254

 
$
3,867



(a) 
Includes contracts under temporary deferment (up to 180 days). As of September 30, 2020 and December 31, 2019, contracts under deferment total $86 million and $8 million.

The Company ceases to accrue interest on VOI contract receivables once the contract has remained delinquent for greater than 90 days. At greater than 120 days, the VOI contract receivable is written off to the allowance for loan losses. In accordance with its policy, the Company assesses the allowance for loan losses using a static pool methodology and thus does not assess individual loans for impairment separate from the pool.

The following table details the year of origination of financing receivables using the most recently updated FICO scores, based on the policy described above (in millions):
 
As of September 30, 2020
 
700+
 
600-699
 
<600
 
No Score
 
Asia Pacific
 
Total
2020
$
336

 
$
142

 
$
12

 
$
16

 
$
41

 
$
547

2019
530

 
314

 
75

 
30

 
73

 
1,022

2018
369

 
202

 
59

 
23

 
37

 
690

2017
238

 
125

 
38

 
17

 
22

 
440

2016
137

 
70

 
19

 
11

 
16

 
253

Prior
182

 
102

 
29

 
17

 
27

 
357

Total
$
1,792

 
$
955

 
$
232

 
$
114

 
$
216

 
$
3,309

 
 
 
 
 
 
 
 
 
 
 
 
 
As of December 31, 2019
 
700+
 
600-699
 
<600
 
No Score
 
Asia Pacific
 
Total
2019
$
866

 
$
454

 
$
54

 
$
53

 
$
119

 
$
1,546

2018
486

 
285

 
80

 
32

 
49

 
932

2017
303

 
166

 
51

 
23

 
29

 
572

2016
173

 
89

 
29

 
14

 
20

 
325

2015
99

 
56

 
17

 
9

 
14

 
195

Prior
148

 
85

 
27

 
14

 
23

 
297

Total
$
2,075

 
$
1,135

 
$
258

 
$
145

 
$
254

 
$
3,867




20



9.
Inventory
Inventory consisted of (in millions):
 
September 30,
2020
 
December 31,
2019
Land held for VOI development
$
1

 
$
3

VOI construction in process
26

 
24

Inventory sold subject to repurchase
19

 
24

Completed VOI inventory
997

 
802

Estimated VOI recoveries
278

 
281

Vacation exchange credits and other
10

 
65

Total inventory
$
1,331

 
$
1,199



The Company had net transfers of VOI inventory to property and equipment of $28 million and less than $1 million during the nine months ended September 30, 2020 and 2019.

In the first quarter of 2020, as a result of resort closures and cancellations surrounding COVID-19, the Company recorded a $38 million reduction of exchange inventory consisting of costs previously incurred by RCI to provide enhanced out-of-network travel options to members. During the third quarter of 2020, the Company recorded an additional $10 million reduction to exchange inventory. These write-offs are included within Operating expenses on the Condensed Consolidated Statements of Income/(Loss). The Company anticipates that remaining inventory will be fully utilized to maximize exchange supply for its members in 2020 and beyond.

Inventory Sale Transactions
During the third quarter of 2020, the Company acquired properties located in Orlando, Florida, and Moab, Utah, from third-party developers for vacation ownership inventory and property and equipment.

During 2017, the Company acquired property located in Austin, Texas, from a third-party developer for vacation ownership inventory and property and equipment.

During 2013, the Company sold real property located in Las Vegas, Nevada, and Avon, Colorado, to a third-party developer, consisting of vacation ownership inventory and property and equipment. The Company recognized no gain or loss on these sale transactions.

In accordance with the agreements with third-party developers, the Company has conditional rights and conditional obligations to repurchase the completed properties from the developers subject to the properties conforming to the Company's vacation ownership resort standards and provided that the third-party developers have not sold the properties to another party. Under the sale of real estate accounting guidance, the conditional rights and obligations of the Company constitute continuing involvement and thus the Company was unable to account for these transactions as sales.

Inventory Obligations
The following table summarizes the activity related to the Company’s inventory obligations (in millions):
 
Avon (a)
 
Las Vegas (a)
 
Austin (a)
 
Orlando (a)
 
Moab (a)
 
Other (b)
 
Total
December 31, 2019
$

 
$
43

 
$

 
$

 
$

 
$
6

 
$
49

Purchases

 
15

 

 
44

 
37

 
87

 
183

Payments

 
(39
)
 

 
(22
)
 

 
(83
)
 
(144
)
September 30, 2020
$

 
$
19

 
$

 
$
22

 
$
37

 
$
10

 
$
88

 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2018
$
11

 
$
52

 
$
31

 
$

 
$

 
$
6

 
$
100

Purchases

 
13

 
1

 

 

 
93

 
107

Payments
(11
)
 
(36
)
 
(32
)
 

 

 
(86
)
 
(165
)
September 30, 2019
$

 
$
29

 
$

 
$

 
$

 
$
13

 
$
42

 

(a) 
Included in Accrued expenses and other liabilities on the Condensed Consolidated Balance Sheets.
(b) 
Included in Accounts payable on the Condensed Consolidated Balance Sheets.

21




The Company has committed to repurchase the completed property located in Las Vegas, Nevada, from third-party developers subject to the property meeting the Company’s vacation ownership resort standards and provided that the third-party developers have not sold the property to another party. The maximum potential future payments that the Company may be required to make under this commitment was $86 million as of September 30, 2020.

10.
Property and Equipment
Property and equipment, net, consisted of (in millions):
 
September 30,
2020
 
December 31, 2019
Land
$
30

 
$
28

Building and leasehold improvements
591

 
572

Furniture, fixtures and equipment
229

 
218

Capitalized software
685

 
652

Finance leases
14

 
14

Construction in progress
36

 
40

Total property and equipment
1,585

 
1,524

Less: Accumulated depreciation and amortization
906

 
844

Property and equipment, net
$
679

 
$
680



11.
Debt
The Company’s indebtedness consisted of (in millions):
 
September 30,
2020
 
December 31,
2019
Non-recourse vacation ownership debt: (a)
 
 
 
Term notes (b)
$
2,190

 
$
1,969

USD bank conduit facility (due August 2021) (c)
106

 
508

AUD/NZD bank conduit facility (due September 2021) (d)
161

 
64

Total
$
2,457

 
$
2,541

 
 
 
 
Debt: (e)
 
 
 
$1.0 billion secured revolving credit facility (due May 2023) (f)
$
547

 
$

$300 million secured term loan B (due May 2025)
292

 
293

$40 million 7.375% secured notes (due March 2020) 

 
40

$250 million 5.625% secured notes (due March 2021) 
250

 
249

$650 million 4.25% secured notes (due March 2022) (g)
649

 
649

$400 million 3.90% secured notes (due March 2023) (h)
403

 
404

$300 million 5.40% secured notes (due April 2024)
298

 
298

$350 million 6.35% secured notes (due October 2025) (i)
343

 
342

$650 million 6.625% secured notes (due July 2026)
641

 

$400 million 5.75% secured notes (due April 2027) (j)
408

 
409

$350 million 4.625% secured notes (due March 2030)
345

 
345

Finance leases
8

 
5

Total
$
4,184

 
$
3,034

 
(a) 
Represents non-recourse debt that is securitized through bankruptcy-remote special purpose entities (“SPEs”), the creditors of which have no recourse to the Company for principal and interest. These outstanding borrowings (which legally are not liabilities of the Company) are collateralized by $2.85 billion and $3.12 billion of underlying gross VOCRs and related assets (which legally are not assets of the Company) as of September 30, 2020 and December 31, 2019.
(b) 
The carrying amounts of the term notes are net of deferred financing costs of $25 million and $23 million as of September 30, 2020 and December 31, 2019.
(c) 
The Company has a borrowing capability of $800 million under the USD bank conduit facility through August 2021. Borrowings under this facility are required to be repaid as the collateralized receivables amortize but no later than September 2022. On October 27, 2020 the Company renewed this facility, extending the end of the commitment period from August 30, 2021 to October 31, 2022. See Note 27Subsequent Events for additional details.

22



(d) 
The Company has a borrowing capability of 255 million Australian dollars (“AUD”) and 48 million New Zealand dollars (“NZD”) under the AUD/NZD bank conduit facility through September 2021. Borrowings under this facility are required to be repaid no later than September 2023.
(e) 
The carrying amounts of the secured notes and term loan are net of unamortized discounts of $17 million and $12 million as of September 30, 2020 and December 31, 2019, and net of unamortized debt financing costs of $8 million and $7 million as of September 30, 2020 and December 31, 2019.
(f) 
The weighted average effective interest rate on borrowings from this facility were 3.01% and 5.19% as of September 30, 2020 and December 31, 2019. In late March 2020, the Company drew down its $1.0 billion secured revolving credit facility as a precautionary measure due to COVID-19. The Company had $1.28 billion in Cash and cash equivalents on the Condensed Consolidated Balance Sheet at September 30, 2020.
(g) 
Includes $1 million of unamortized gains from the settlement of a derivative as of September 30, 2020 and December 31, 2019.
(h) 
Includes $4 million and $5 million of unamortized gains from the settlement of a derivative as of September 30, 2020 and December 31, 2019.
(i) 
Includes $5 million and $6 million of unamortized losses from the settlement of a derivative as of September 30, 2020 and December 31, 2019.
(j) 
Includes $11 million and $13 million of unamortized gains from the settlement of a derivative as of September 30, 2020 and December 31, 2019.

Sierra Timeshare 2020-1 Receivables Funding LLC
On April 29, 2020, the Company closed a private securitization financing, issued by Sierra Timeshare 2020-1 Receivables Fundings LLC, with an initial principal amount of $325 million, secured by VOCRs and bearing a floating interest rate of 3.50% as of September 30, 2020. The advance rate for this transaction was 85%.

Sierra Timeshare 2020-2 Receivables Funding LLC
On August 13, 2020, the Company closed on a placement of a series of term notes payable, issued by Sierra Timeshare 2020-2 Receivables Fundings LLC, with an initial principal amount of $575 million, which are secured by VOCRs and bear interest at a weighted average coupon rate of 2.81%. The advance rate for this transaction was 90%.

Debt
On May 6, 2020, the Company’s corporate notes were downgraded by Moody’s Investors Service, Inc. (“Moody’s”). As a result of such notes being downgraded, pursuant to the terms of the indentures governing the Company’s 5.40% notes due 2024, the 6.35% notes due 2025, and the 5.75% notes due 2027, the interest rates applicable to such series of notes were all increased by 0.25% per annum, effective October 1, 2020. Pursuant to the terms of the indentures governing such series of notes, the interest rate on each such series of notes may be subject to future increases or decreases, as a result of future downgrades or upgrades to the credit ratings of such notes by Standard & Poor’s Rating Services (“S&P”), Moody’s, or a substitute rating agency.

Secured Notes. On July 24, 2020, the Company issued secured notes, with a face value of $650 million and an interest rate of 6.625%, for net proceeds of $643 million. Debt discount and deferred financing costs were $7 million and $2 million, which will be amortized over the life of the notes. Interest is payable semi-annually in arrears on the notes. The notes will mature on July 31, 2026, and are redeemable at the Company’s option at a redemption price equal to the greater of (i) the sum of the principal being redeemed, and (ii) a “make-whole” price specified in the Indenture and the notes, plus, in each case, accrued and unpaid interest. The proceeds will be used for general corporate purposes, which may include the repayment of outstanding indebtedness under its secured revolving credit facility, the future repayment of the Company’s 5.625% secured notes due March 2021 and the payment of related fees and expenses. In the third quarter, the Company used a portion of the secured notes proceeds to repay $350 million of its indebtedness under the secured revolving credit facility.

Maturities and Capacity
The Company’s outstanding debt as of September 30, 2020, matures as follows (in millions):
 
Non-recourse Vacation Ownership Debt
 
Debt
 
Total
Within 1 year
$
366

 
$
253

 
$
619

Between 1 and 2 years
316

 
652

 
968

Between 2 and 3 years
254

 
951

 
1,205

Between 3 and 4 years
256

 
299

 
555

Between 4 and 5 years
270

 
291

 
561

Thereafter
995

 
1,738

 
2,733

 
$
2,457

 
$
4,184

 
$
6,641



Required principal payments on the non-recourse vacation ownership debt are based on the contractual repayment terms of the underlying VOCRs. Actual maturities may differ as a result of prepayments by the VOCR obligors.

23




As of September 30, 2020, available capacity under the Company’s borrowing arrangements was as follows (in millions):
 
Non-recourse Conduit Facilities (a)
 
Revolving
Credit Facilities (b)
Total capacity
$
1,014

 
$
1,000

Less: Outstanding borrowings
267

 
547

Less: Letters of credit

 
60

Available capacity
$
747

 
$
393

 
(a) 
Consists of the Company’s USD bank conduit facility and AUD/NZD bank conduit facility. The capacity of these facilities is subject to the Company’s ability to provide additional assets to collateralize additional non-recourse borrowings.
(b) 
Consists of the Company’s $1.0 billion secured revolving credit facility.

Debt Covenants
The revolving credit facilities and term loan B are subject to covenants including the maintenance of specific financial ratios as defined in the credit agreement. The financial ratio covenants consist of a minimum interest coverage ratio and a maximum first lien leverage ratio. The interest coverage ratio is calculated by dividing consolidated EBITDA (as defined in the credit agreement) by consolidated interest expense (as defined in the credit agreement), both as measured on a trailing 12-month basis preceding the measurement date. The first lien leverage ratio is calculated by dividing consolidated first lien debt (as defined in the credit agreement) as of the measurement date by consolidated EBITDA (as defined in the credit agreement) as measured on a trailing 12-month basis preceding the measurement date.

On July 15, 2020, the Company entered into an amendment to the Company’s credit agreement (“Credit Agreement Amendment”). The Credit Agreement Amendment establishes a relief period with respect to the Company’s secured revolving credit facility, which commenced on July 15, 2020, and will end on April 1, 2022, or the termination by the Company of the relief period, subject to certain conditions (“Relief Period”). The Credit Agreement Amendment increases the existing leverage-based financial covenant of 4.25 to 1.0 by varying levels for each applicable quarter during the Relief Period. During the third quarter of 2020, the Credit Agreement Amendment increased the maximum first lien leverage ratio to 6.50 to 1.0. Following the Relief Period, the Credit Agreement Amendment reestablishes the existing leverage-based financial covenant of 4.25 to 1.0, tested on the basis of trailing 12-month consolidated EBITDA (as defined in the credit agreement). In addition, the Credit Agreement Amendment, among other things, increases the interest rate applicable to borrowings under the Company’s secured revolving credit facility based on the Company’s first lien leverage ratio in any quarter it exceeds 4.25 to 1.0, until the end of the Relief Period; adds a new minimum liquidity covenant, tested quarterly until the end of the Relief Period, of (i) $250 million plus (ii) 50% of the aggregate amount of dividends paid after the effective date of the Credit Agreement Amendment and on or prior to the last day of the relevant fiscal quarter; and requires the Company and its subsidiaries to maintain an interest coverage ratio (as defined in the Credit Agreement) of not less than 2.00 to 1.0, which shall increase to 2.50 to 1.0 after the Relief Period, the level existing prior to the effective date of the Credit Agreement Amendment. Finally, the Credit Agreement Amendment amends the definition of “Material Adverse Effect” in the Credit Agreement to take into consideration the impacts of the COVID-19 pandemic during the Relief Period, to the extent disclosed prior to July 15, 2020, in the Company’s public filings and certain other specified materials. The Relief Period includes certain restrictions on the use of cash including the prohibition of share repurchases unless the first lien leverage ratio is below the original ratio of 4.25 to 1.0 after the share repurchase. The Company has the option to terminate the Relief Period at any time it can demonstrate compliance with the 4.25 to 1.0 first lien leverage ratio.

As of September 30, 2020, the Company’s first lien leverage ratio was 4.1 to 1.0 and the Company’s interest coverage ratio was 4.2 to 1.0. These ratios do not include interest expense or indebtedness related to any qualified securitization financing (as defined in the credit agreement). As of September 30, 2020, the Company was in compliance with the financial covenants described above.

Each of the Company’s non-recourse, securitized term notes, and the bank conduit facilities contain various triggers relating to the performance of the applicable loan pools. If the VOCRs pool that collateralizes one of the Company’s securitization notes fails to perform within the parameters established by the contractual triggers (such as higher default or delinquency rates), there are provisions pursuant to which the cash flows for that pool will be maintained in the securitization as extra collateral for the note holders or applied to accelerate the repayment of outstanding principal to the note holders. As of September 30, 2020, all of the Company’s securitized loan pools were in compliance with applicable contractual triggers.


24



Interest Expense
The Company incurred interest expense of $52 million and $138 million during the three and nine months ended September 30, 2020. Such amounts consisted primarily of interest on debt, excluding non-recourse vacation ownership debt, and included an offset of less than $1 million and $1 million of capitalized interest during the three and nine months ended September 30, 2020. Cash paid related to such interest was $126 million during the nine months ended September 30, 2020.

The Company incurred interest expense of $40 million and $122 million during the three and nine months ended September 30, 2019. Such amounts consisted primarily of interest on debt, excluding non-recourse vacation ownership debt, and included an offset of $1 million and $2 million of capitalized interest in each period. Cash paid related to such interest was $119 million during the nine months ended September 30, 2019.

Interest expense incurred in connection with the Company’s non-recourse vacation ownership debt was $26 million and $76 million during the three and nine months ended September 30, 2020, $26 million and $78 million during the three and nine months ended September 30, 2019, and is recorded within Consumer financing interest on the Condensed Consolidated Statements of Income/(Loss). Cash paid related to such interest was $56 million and $61 million for the nine months ended September 30, 2020 and 2019.

12.
Variable Interest Entities
In accordance with the applicable accounting guidance for the consolidation of a variable interest entity (“VIE”), the Company analyzes its variable interests, including loans, guarantees, SPEs, and equity investments, to determine if an entity in which the Company has a variable interest is a VIE. If the entity is considered to be a VIE, the Company determines whether it would be considered the entity’s primary beneficiary. The Company consolidates into its financial statements those VIEs for which it has determined that it is the primary beneficiary.

Vacation Ownership Contract Receivables Securitizations
The Company pools qualifying VOCRs and sells them to bankruptcy-remote entities. VOCRs qualify for securitization based primarily on the credit strength of the VOI purchaser to whom financing has been extended. VOCRs are securitized through bankruptcy-remote SPEs that are consolidated within the Company’s financial statements. As a result, the Company does not recognize gains or losses resulting from these securitizations at the time of sale to the SPEs. Interest income is recognized when earned over the contractual life of the VOCRs. The Company services the securitized VOCRs pursuant to servicing agreements negotiated on an arm’s-length basis based on market conditions. The activities of these SPEs are limited to (i) purchasing VOCRs from the Company’s vacation ownership subsidiaries, (ii) issuing debt securities and/or borrowing under a conduit facility to fund such purchases, and (iii) entering into derivatives to hedge interest rate exposure. The bankruptcy-remote SPEs are legally separate from the Company. The receivables held by the bankruptcy-remote SPEs are not available to creditors of the Company and legally are not assets of the Company. Additionally, the non-recourse debt that is securitized through the SPEs is legally not a liability of the Company and thus, the creditors of these SPEs have no recourse to the Company for principal and interest.

The assets and liabilities of these vacation ownership SPEs are as follows (in millions):
 
September 30,
2020
 
December 31,
2019
Securitized contract receivables, gross (a)
$
2,737

 
$
2,984

Securitized restricted cash (b)
88

 
110

Interest receivables on securitized contract receivables (c)
26

 
25

Other assets (d)
3

 
4

Total SPE assets
2,854

 
3,123

Non-recourse term notes (e) (f)
2,190

 
1,969

Non-recourse conduit facilities (e)
267

 
572

Other liabilities (g)
1

 
4

Total SPE liabilities
2,458

 
2,545

SPE assets in excess of SPE liabilities
$
396

 
$
578

 
(a) 
The Company does not allocate allowance for loan losses to SPEs. This amount is included in Vacation ownership contract receivables, net on the Condensed Consolidated Balance Sheets.
(b) 
Included in Restricted cash on the Condensed Consolidated Balance Sheets.

25



(c) 
Included in Trade receivables, net on the Condensed Consolidated Balance Sheets.
(d) 
Primarily includes deferred financing costs for the bank conduit facility and a security investment asset, which is included in Other assets on the Condensed Consolidated Balance Sheets.
(e) 
Included in Non-recourse vacation ownership debt on the Condensed Consolidated Balance Sheets.
(f) 
Includes deferred financing costs of $25 million and $23 million as of September 30, 2020 and December 31, 2019, related to non-recourse debt.
(g) 
Primarily includes accrued interest on non-recourse debt, which is included in Accrued expenses and other liabilities on the Condensed Consolidated Balance Sheets.

In addition, the Company has VOCRs that have not been securitized through bankruptcy-remote SPEs. Such gross receivables were $572 million and $883 million as of September 30, 2020 and December 31, 2019. A summary of total vacation ownership receivables and other securitized assets, net of securitized liabilities and the allowance for loan losses, is as follows (in millions):
 
September 30,
2020
 
December 31,
2019
SPE assets in excess of SPE liabilities
$
396

 
$
578

Non-securitized contract receivables
572

 
883

Less: Allowance for loan losses
788

 
747

Total, net
$
180

 
$
714


Saint Thomas, U.S. Virgin Islands Property
During 2015, the Company sold real property located in Saint Thomas, U.S. Virgin Islands, to a third-party developer to construct VOI inventory through an SPE. In accordance with the agreements with the third-party developer, the Company had conditional rights and conditional obligations to repurchase the completed property from the developer subject to the property conforming to the Company's vacation ownership resort standards and provided that the third-party developer had not sold the property to another party.

As a result of a disruption to VOI sales caused by the impact of the hurricanes on Saint Thomas, U.S. Virgin Islands, in 2017, there was a change in the economics of the transaction due to a reduction in the fair value of the assets of the SPE. As such, the Company is now considered the primary beneficiary for specified assets and liabilities of the SPE, and therefore consolidated this SPE. During the first quarter of 2019, the Company made its final purchase of VOI inventory from the SPE, and the debt was extinguished.

During the nine months ended September 30, 2019, the SPE conveyed $23 million of property and equipment to the Company.

13.
Fair Value
The Company measures its financial assets and liabilities at fair value on a recurring basis and utilizes the fair value hierarchy to determine such fair values. Financial assets and liabilities carried at fair value are classified and disclosed in one of the following three categories:

Level 1: Quoted prices for identical instruments in active markets.

Level 2: Quoted prices for similar instruments in active markets; quoted prices for identical or similar instruments in markets that are not active; and model-derived valuations whose inputs are observable or whose significant value driver is observable.

Level 3: Unobservable inputs used when little or no market data is available.

In certain cases, the inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, the level in the fair value hierarchy within which the fair value measurement falls has been determined based on the lowest level input (closest to Level 3) that is significant to the fair value measurement. The Company’s assessment of the significance of a particular input to the fair value measurement in its entirety requires judgment, and considers factors specific to the asset or liability.

The Company’s derivative instruments currently consist of interest rate caps, foreign exchange forward contracts, foreign exchange spots, and foreign exchange swaps.


26



As of September 30, 2020, the Company had foreign exchange contracts which resulted in $1 million of assets which are included within Other assets and less than $1 million of liabilities which are included within Accrued expenses and other liabilities on the Condensed Consolidated Balance Sheets. On a recurring basis, such assets and liabilities (all of which are Level 2) are remeasured at estimated fair value and thus are equal to the carrying value.

For assets and liabilities that are measured using quoted prices in active markets, the fair value is the published market price per unit multiplied by the number of units held without consideration of transaction costs. Assets and liabilities that are measured using other significant observable inputs are valued by reference to similar assets and liabilities. For these items, a significant portion of fair value is derived by reference to quoted prices of similar assets and liabilities in active markets. For assets and liabilities that are measured using significant unobservable inputs, fair value is primarily derived using a fair value model, such as a discounted cash flow model.

The fair value of financial instruments is generally determined by reference to market values resulting from trading on a national securities exchange or in an over-the-counter market. In cases where quoted market prices are not available, fair value is based on estimates using present value or other valuation techniques, as appropriate. The carrying amounts of cash and cash equivalents, restricted cash, trade receivables, accounts payable, and accrued expenses and other current liabilities approximate fair value due to the short-term maturities of these assets and liabilities.

The carrying amounts and estimated fair values of all other financial instruments were as follows (in millions):
 
September 30, 2020
 
December 31, 2019
 
Carrying
Amount
 
Estimated Fair Value
 
Carrying
 Amount
 
Estimated Fair Value
Assets
 
 
 
 
 
 
 
Vacation ownership contract receivables, net (Level 3)
$
2,521

 
$
3,162

 
$
3,120

 
$
3,907

Liabilities
 
 
 
 
 
 
 
Debt (Level 2)
$
6,641

 
$
6,675

 
$
5,575

 
$
5,709



The Company estimates the fair value of its VOCRs using a discounted cash flow model which it believes is comparable to the model that an independent third-party would use in the current market. The model uses Level 3 inputs consisting of default rates, prepayment rates, coupon rates, and loan terms for the contract receivables portfolio as key drivers of risk and relative value that, when applied in combination with pricing parameters, determines the fair value of the underlying contract receivables.

The Company estimates the fair value of its non-recourse vacation ownership debt by obtaining Level 2 inputs comprised of indicative bids from investment banks that actively issue and facilitate the secondary market for timeshare securities. The Company estimates the fair value of its debt, excluding finance leases, using Level 2 inputs based on indicative bids from investment banks and determines the fair value of its secured notes using quoted market prices (such secured notes are not actively traded).

14.
Derivative Instruments and Hedging Activities
Foreign Currency Risk
The Company has foreign currency rate exposure to exchange rate fluctuations worldwide with particular exposure to the Euro, British pound, Australian and Canadian dollars, and the Mexican peso. The Company uses freestanding foreign currency forward contracts to manage a portion of its exposure to changes in foreign currency exchange rates associated with its foreign currency denominated receivables, payables, and forecasted earnings of foreign subsidiaries. Additionally, the Company has used foreign currency forward contracts designated as cash flow hedges to manage a portion of its exposure to changes in forecasted foreign currency denominated vendor payments. The amount of gains or losses relating to contracts designated as cash flow hedges that the Company expects to reclassify from Accumulated other comprehensive loss (“AOCL”) to earnings over the next 12 months is not material.

Interest Rate Risk
A portion of the debt used to finance the Company’s operations is exposed to interest rate fluctuations. The Company periodically uses financial derivatives to strategically adjust its mix of fixed to floating rate debt. The derivative instruments utilized include interest rate swaps which convert fixed–rate debt into variable–rate debt (i.e. fair value hedges) to manage the overall interest cost. For relationships designated as fair value hedges, changes in fair value of the derivatives are recorded in income, with offsetting adjustments to the carrying amount of the hedged debt. As of

27



September 30, 2020, the Company had no fair value interest rate hedges.

Losses on derivatives recognized in AOCL for the three and nine months ended September 30, 2020 and 2019, were not material.

15.
Income Taxes
The Company files U.S. federal, state and foreign income tax returns in jurisdictions with varying statutes of limitations. The Company is no longer subject to U.S. federal income tax examinations for years prior to 2016. In addition, with few exceptions, the Company is no longer subject to state, local or foreign income tax examinations for years prior to 2010.

The Company’s effective tax rate was (110.5)% and 25.4% for the three months ended September 30, 2020 and 2019. The Company’s effective tax rate was 17.3% and 26.4% for the nine months ended September 30, 2020 and 2019. The change in the effective tax rate is primarily due to the change in the Company’s updated forecasts for taxable earnings for the full year, which have been significantly impacted by COVID-19. The jurisdictional composition of the forecast resulted in profits within higher tax rate jurisdictions and losses in many lower tax rate jurisdictions, which significantly impacted the overall effective tax rate of the Company. The Company reported a tax benefit on pre-tax income for the third quarter of 2020 resulting from the true-up of applying the revised forecasted effective tax rate to the prior quarter’s losses.

The Company made income tax payments, net of tax refunds, of $47 million and $82 million during the nine months ended September 30, 2020 and 2019. The Company also made income tax payments of $39 million during the nine months ended September 30, 2019, resulting from the sale of the Company’s European vacation rentals business.

Tax positions are reviewed at least quarterly and adjusted as new information becomes available. The recoverability of deferred tax assets is evaluated by assessing the adequacy of future expected taxable income from all sources, including reversal of taxable temporary differences, available tax planning strategies and forecasted operating earnings. These estimates of future taxable income inherently require significant judgment. To the extent it is considered more likely than not that a deferred tax asset will be not recovered, a valuation allowance is established. The significant negative impacts of COVID-19 resulted in the establishment of additional valuation allowances during the nine months ended September 30, 2020 of $8 million related to foreign tax credits. 

On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security (“CARES”) Act was established to provide emergency assistance and health care for individuals, families, and businesses affected by COVID-19 and generally support the U.S. economy. The CARES Act, among other things, includes provisions relating to refundable payroll tax credits, deferment of employer social security payments, net operating loss carryback periods, alternative minimum tax credit refunds, modifications to the net interest deduction limitations, and technical corrections to tax depreciation methods for qualified improvement property. The Company recorded $3 million and $24 million of employee retention tax credits for the three and nine months ended September 30, 2020, including credits from similar programs outside the U.S. These credits are reflected within COVID-19 related costs on the Condensed Consolidated Statements of Income/(Loss). The Company expects to continue to participate in these programs to a lesser degree in the fourth quarter of 2020. The Company has deferred social security payments and will have additional depreciation deductions relating to qualified improvement property. While the Company continues to review and consider any available benefits under the CARES Act or similar legislation that may be enacted in response to the COVID-19 pandemic for which it qualifies, the Company cannot predict the manner in which such benefits will be allocated or administered and cannot assure that it will be able to receive such benefits in a timely manner.

16.
Leases
The Company leases property and equipment under finance and operating leases for its corporate headquarters, administrative functions, marketing and sales offices, and various other facilities and equipment. For leases with terms greater than 12 months, the Company records the related asset and obligation at the present value of lease payments over the term. Many of its leases include rental escalation clauses, lease incentives, renewal options and/or termination options that are factored into the Company’s determination of lease payments. The Company elected the hindsight practical expedient to determine the reasonably certain lease term for existing leases. The Company also made an accounting policy election to keep leases with an initial term of 12 months or less off the balance sheet and recognize the associated lease payments on a straight-line basis over the lease term in the statements of income/(loss).

When available, the Company uses the rate implicit in the lease to discount lease payments to present value; however, most of its leases do not provide a readily determinable implicit rate. Therefore, the Company must estimate its incremental

28



borrowing rate to discount the lease payments based on information available at lease commencement. The majority of the Company’s leases have remaining lease terms of one to 20 years, some of which include options to extend the leases for up to 10 years, and some of which include options to terminate the leases within one year.

The Company had right-of-use assets of $104 million and $136 million and related lease liabilities of $171 million and $180 million as of September 30, 2020 and December 31, 2019. Right-of-use assets are included within Other assets, and the related lease liabilities are included within Accrued expenses and other liabilities on the Condensed Consolidated Balance Sheets.

The table below presents certain information related to the lease costs for finance and operating leases (in millions):
 
Three Months Ended
 
Nine Months Ended
 
September 30,
 
September 30,
 
2020
 
2019
 
2020
 
2019
Operating lease cost
$
7

 
$
9

 
$
24

 
$
28

 
 
 
 
 
 
 
 
Short-term lease cost
$
4

 
$
6

 
$
11

 
$
18

 
 
 
 
 
 
 
 
Finance lease cost:
 
 
 
 
 
 
 
Amortization of right-of-use assets
$
1

 
$

 
$
2

 
$
1

Interest on lease liabilities

 

 

 

Total finance lease cost
$
1

 
$

 
$
2

 
$
1



The table below presents supplemental cash flow information related to leases (in millions):
 
Nine Months Ended
 
September 30,
 
2020
 
2019
Cash paid for amounts included in the measurement of lease liabilities:
 
 
 
Operating cash flows from operating leases
$
28

 
$
35

Operating cash flows from finance leases

 

Financing cash flows from finance leases
3

 
2

Right-of-use assets obtained in exchange for lease obligations:
 
 
 
Operating leases
$
9

 
$
17

Finance leases
6

 
2




29



The table below presents the lease-related assets and liabilities recorded on the balance sheets:
 
Balance Sheet Classification
 
September 30, 2020
 
December 31, 2019
Operating leases (in millions):
 
 
 
 
 
Operating lease right-of-use assets
Other assets
 
$
104

 
$
136

Operating lease liabilities
Accrued expenses and other liabilities
 
171

 
180

 
 
 
 
 
 
Finance leases (in millions):
 
 
 
 
 
Finance lease assets (a)
Property and equipment, net
 
$
8

 
$
5

Finance lease liabilities
Debt
 
8

 
5

 
 
 
 
 
 
Weighted average remaining lease term:
 
 
 
 
 
Operating leases
 
 
7.3 years

 
7.8 years

Finance leases
 
 
2.8 years

 
2.8 years

Weighted average discount rate:
 
 
 
 
 
Operating leases (b) 
 
 
6.2
%
 
6.2
%
Finance leases
 
 
5.6
%
 
4.2
%
 
(a)Presented net of accumulated depreciation.
(b)Upon adoption of the new lease standard, discount rates used for existing leases were established at January 1, 2019.

The table below presents maturities of lease liabilities as of September 30, 2020 (in millions):
 
Operating Leases
 
Finance
Leases
Three months ending December 31, 2020
$
9

 
$
1

2021
35

 
4

2022
31

 
3

2023
30

 
1

2024
29

 

Thereafter
78

 

Total minimum lease payments
212

 
9

Less: Amount of lease payments representing interest
(41
)
 
(1
)
Present value of future minimum lease payments
$
171

 
$
8



Subsequent to the Spin-off and in accordance with the Company’s decision to further reduce its corporate footprint, the Company focused on rationalizing existing facilities which included abandoning portions of its administrative offices in New Jersey. As a result, during the nine months ended September 30, 2019, the Company recorded $12 million of impairment charges associated with the write-off of right-of-use assets and furniture, fixtures and equipment. These impairment charges are included within Separation and related costs on the Condensed Consolidated Statements of Income/(Loss).

Due to the impact of COVID-19, the Company decided in the second quarter of 2020 to abandon the remaining portion of its administrative offices in New Jersey. The Company was also notified in the second quarter that Wyndham Hotels exercised its early termination rights under the sublease agreement for this building. As a result, the Company recorded $22 million of restructuring charges associated with non-lease components of the office space and $24 million of impairment charges associated with the write-off of right-of-use assets and furniture, fixtures, and equipment. During the third quarter of 2020, the Company incurred $5 million of impairment charges related to right-of-use assets at closed sales centers within its WVC segment.

17.
Commitments and Contingencies
The Company is involved in claims, legal and regulatory proceedings, and governmental inquiries related to its business, none of which, in the opinion of management, is expected to have a material effect on the Company’s results of operations or financial condition.


30



Wyndham Destinations Litigation
The Company may be from time to time involved in claims, legal and regulatory proceedings, and governmental inquiries arising in the ordinary course of its business including but not limited to: for its vacation ownership business–breach of contract, bad faith, conflict of interest, fraud, consumer protection and other statutory claims by property owners’ associations, owners and prospective owners in connection with the sale or use of VOIs or land, or the management of vacation ownership resorts, construction defect claims relating to vacation ownership units or resorts or in relation to guest reservations and bookings; and negligence, breach of contract, fraud, consumer protection and other statutory claims by guests and other consumers for alleged injuries sustained at or acts or occurrences related to vacation ownership units or resorts or in relation to guest reservations and bookings; for its Panorama business–breach of contract, fraud and bad faith claims by affiliates and customers in connection with their respective agreements, negligence, breach of contract, fraud, consumer protection and other statutory claims asserted by members, guests and other consumers for alleged injuries sustained at or acts or occurrences related to affiliated resorts, or in relation to guest reservations and bookings; and for each of its businesses, bankruptcy proceedings involving efforts to collect receivables from a debtor in bankruptcy, employment matters including but not limited to, claims of wrongful termination, retaliation, discrimination, harassment and wage and hour claims, whistleblower claims, claims of infringement upon third parties’ intellectual property rights, claims relating to information security, privacy and consumer protection, fiduciary duty/trust claims, tax claims, environmental claims, and landlord/tenant disputes.

The Company records an accrual for legal contingencies when it determines, after consultation with outside counsel, that it is probable that a liability has been incurred and the amount of the loss can be reasonably estimated. In making such determinations, the Company evaluates, among other things, the degree of probability of an unfavorable outcome and, when it is probable that a liability has been incurred, the Company’s ability to make a reasonable estimate of loss. The Company reviews these accruals each fiscal quarter and makes revisions based on changes in facts and circumstances including changes to its strategy in dealing with these matters. The Company believes that it has adequately accrued for such matters with reserves of $13 million as of September 30, 2020 and December 31, 2019. Such reserves are exclusive of matters relating to the Company’s separation from Cendant, matters relating to the Spin-off, matters relating to the sale of the European vacation rentals business, and matters relating to the sale of the North American vacation rentals business, which are discussed in Note 25Transactions with Former Parent and Former Subsidiaries. Litigation is inherently unpredictable and, although the Company believes that its accruals are adequate and/or that it has valid defenses in these matters, unfavorable results could occur. As such, an adverse outcome from such proceedings for which claims are awarded in excess of the amounts accrued, if any, could be material to the Company with respect to earnings and/or cash flows in any given reporting period. As of September 30, 2020, the potential exposure resulting from adverse outcomes of such legal proceedings could, in the aggregate, range up to $33 million in excess of recorded accruals. However, the Company does not believe that the impact of such litigation should result in a material liability to the Company in relation to its consolidated financial position and/or liquidity.

For matters deemed reasonably possible, therefore not requiring accrual, the Company believes that such matters will not have a material effect on its results of operations, financial position or cash flows based on information currently available. As of September 30, 2020, the potential exposure resulting from adverse outcomes of such legal proceedings could, in the aggregate, range to an amount that is less than $1 million.

GUARANTEES/INDEMNIFICATIONS
Standard Guarantees/Indemnifications
In the ordinary course of business, the Company enters into agreements that contain standard guarantees and indemnities whereby the Company indemnifies another party for specified breaches of, or third-party claims relating to, an underlying agreement. Such underlying agreements are typically entered into by one of the Company’s subsidiaries. The various underlying agreements generally govern purchases, sales or outsourcing of products or services, leases of real estate, licensing of software and/or development of vacation ownership properties, access to credit facilities, derivatives and issuances of debt securities. Also in the ordinary course of business, the Company provides corporate guarantees for its operating business units relating to merchant credit-card processing for prepaid customer stays and other deposits. While a majority of these guarantees and indemnifications extend only for the duration of the underlying agreement, some survive the expiration of the agreement. The Company is not able to estimate the maximum potential amount of future payments to be made under these guarantees and indemnifications as the triggering events are not predictable. In certain cases, the Company maintains insurance coverage that may mitigate any potential payments.


31



Other Guarantees and Indemnifications
Wyndham Vacation Clubs
The Company has committed to repurchase completed property located in Las Vegas, Nevada, from a third-party developer subject to such property meeting the Company’s vacation ownership resort standards and provided that the third-party developer has not sold such property to another party. See Note 9Inventory for additional details.

For information on guarantees and indemnifications related to the Company’s former parent and subsidiaries see Note 25Transactions with Former Parent and Former Subsidiaries.
 
18.
Accumulated Other Comprehensive (Loss)/Income
The components of accumulated other comprehensive (loss)/income are as follows (in millions):
 
Foreign
 
Unrealized
 
Defined
 
Accumulated
 
Currency
 
(Losses)/Gains
 
Benefit
 
Other
 
Translation
 
on Cash Flow
 
Pension
 
Comprehensive
Pretax
Adjustments
 
Hedges
 
Plans
 
(Loss)/Income
 Balance, December 31, 2019
$
(148
)
 
$
(1
)
 
$
1

 
$
(148
)
 Other comprehensive loss
(6
)
 

 

 
(6
)
 Balance, September 30, 2020
$
(154
)
 
$
(1
)
 
$
1

 
$
(154
)
Tax
 
 
 
 
 
 
 
 Balance, December 31, 2019
$
95

 
$
1

 
$

 
$
96

 Other comprehensive income
2

 

 

 
2

 Balance, September 30, 2020
$
97

 
$
1

 
$

 
$
98

Net of Tax
 
 
 
 
 
 
 
 Balance, December 31, 2019
$
(53
)
 
$

 
$
1

 
$
(52
)
 Other comprehensive loss
(4
)
 

 

 
(4
)
 Balance, September 30, 2020
$
(57
)
 
$

 
$
1

 
$
(56
)

 
Foreign
 
Unrealized
 
Defined
 
Accumulated
 
Currency
 
(Losses)/Gains
 
Benefit
 
Other
 
Translation
 
on Cash Flow
 
Pension
 
Comprehensive
Pretax
Adjustments
 
Hedges
 
Plans
 
(Loss)/Income
 Balance, December 31, 2018
$
(147
)
 
$
(2
)
 
$
2

 
$
(147
)
 Other comprehensive loss before
 reclassifications
(26
)
 

 

 
(26
)
 Amount reclassified to earnings

 
1

 

 
1

 Balance, September 30, 2019
$
(173
)
 
$
(1
)
 
$
2

 
$
(172
)

Tax
 
 
 
 
 
 
 
 Balance, December 31, 2018 (a)
$
94

 
$
2

 
$
(1
)
 
$
95

 Other comprehensive income/(loss) before
 reclassifications
1

 
(1
)
 



 Amount reclassified to earnings

 

 

 

 Balance, September 30, 2019
$
95

 
$
1

 
$
(1
)
 
$
95

Net of Tax
 
 
 
 
 
 
 
 Balance, December 31, 2018
$
(53
)
 
$

 
$
1

 
$
(52
)
Other comprehensive loss before reclassifications
(25
)
 
(1
)
 

 
(26
)
 Amount reclassified to earnings

 
1

 

 
1

 Balance, September 30, 2019
$
(78
)
 
$

 
$
1

 
$
(77
)

 
(a) 
Includes impact of the Company’s adoption of accounting guidance in the fourth quarter of 2018 which allows for the reclassification of the stranded tax effects resulting from the implementation of the Tax Cuts and Jobs Act of 2017. This adoption resulted in an $8 million reclassification of tax benefit from AOCL to Retained earnings.

32




Currency translation adjustments exclude income taxes related to investments in foreign subsidiaries where the Company intends to reinvest the undistributed earnings indefinitely in those foreign operations.

Reclassifications out of AOCL are presented in the following table. Amounts in parenthesis indicate debits to the Condensed Consolidated Statements of Income/(Loss) (in millions):
 
Three Months Ended
 
Nine Months Ended
 
September 30,
 
September 30,
 
2020
 
2019
 
2020
 
2019
Unrealized losses on cash flow hedge, net
 
 
 
 
 
 
 
Gain on disposal of discontinued businesses, net of income taxes
$

 
$

 
$

 
$
(1
)
Net income/(loss) attributable to Wyndham Destinations shareholders
$

 
$

 
$

 
$
(1
)


19.
Stock-Based Compensation
The Company has a stock-based compensation plan available to grant RSUs, PSUs, SSARs, non-qualified stock options (“NQs”), and other stock-based awards to key employees, non-employee directors, advisors, and consultants.

The Wyndham Worldwide Corporation 2006 Equity and Incentive Plan was originally adopted in 2006 and was amended and restated in its entirety and approved by shareholders on May 17, 2018, (the “Amended and Restated Equity Incentive Plan”). Under the Amended and Restated Equity Incentive Plan, a maximum of 15.7 million shares of common stock may be awarded. As of September 30, 2020, 11.9 million shares remain available.

Incentive Equity Awards Granted by the Company
During the nine months ended September 30, 2020, the Company granted incentive equity awards to key employees and senior officers totaling $35 million in the form of RSUs, $8 million in the form of PSUs, and $8 million in the form of stock options. Of these awards, the majority of NQs and RSUs will vest ratably over a period of four years. The PSUs will cliff vest on the third anniversary of the grant date, contingent upon the Company achieving certain performance metrics.

The activity related to incentive equity awards granted to the Company’s key employees and senior officers by the Company for the nine months ended September 30, 2020, consisted of the following (in millions, except grant prices):
 
 
 Balance, December 31, 2019
 
Granted
 
Vested/Exercised
 
Forfeitures(a)
 
 Balance, September 30, 2020
 
RSUs
 
 
 
 
 
 
 
 
 
 
 
Number of RSUs
 
1.0

 
1.0

 
(0.3
)
 
(0.1
)
 
1.6

(b) 
Weighted average grant price
 
$
46.32

 
$
33.60

 
$
46.43

 
$
43.07

 
$
38.34

 
 
 
 
 
 
 
 
 
 
 
 
 
PSUs
 
 
 
 
 
 
 
 
 
 
 
Number of PSUs
 
0.2

 
0.1

 

 

 
0.3

(c) 
Weighted average grant price
 
$
44.38

 
$
41.04

 
$

 
$

 
$
42.57

 
 
 
 
 
 
 
 
 
 
 
 
 
SSARs
 
 
 
 
 
 
 
 
 
 
 
Number of SSARs
 
0.2

 

 

 

 
0.2

(d) 
Weighted average grant price
 
$
34.24

 
$

 
$

 
$

 
$
34.52

 
 
 
 
 
 
 
 
 
 
 
 
 
NQs
 
 
 
 
 
 
 
 
 

 
Number of NQs
 
1.3

 
1.1

 

 
(0.1
)
 
2.3

(e) 
Weighted average grant price
 
$
46.84

 
$
41.04

 
$

 
$
42.89

 
$
44.16

 
 
(a) 
The Company recognizes forfeitures as they occur.
(b) 
Aggregate unrecognized compensation expense related to RSUs was $51 million as of September 30, 2020, which is expected to be recognized over a weighted average period of 2.7 years.
(c) 
There was no unrecognized compensation expense related to PSUs as of September 30, 2020.
(d) 
There were 0.2 million SSARs that were exercisable as of September 30, 2020. There was no unrecognized compensation expense related to SSARs

33



as of September 30, 2020, as all SSARs are vested.
(e) 
Unrecognized compensation expense for NQs was $12 million as of September 30, 2020, which is expected to be recognized over a weighted average period of 3.0 years.

The fair values of stock options granted by the Company during 2020 were estimated on the date of grant using the Black-Scholes option-pricing model with the relevant weighted average assumptions outlined in the table below. Expected volatility was based on both historical and implied volatilities of the Company’s stock and the stock of comparable companies over the estimated expected life for options. The expected life represents the period of time these awards are expected to be outstanding. The risk-free interest rate is based on yields on U.S. Treasury STRIPS with a maturity similar to the estimated expected life of the options. The projected dividend yield was based on the Company’s anticipated annual dividend divided by the price of the Company’s stock on the date of the grant.
Stock Options
     2020 (a)
 
     2020 (b)
Grant date fair value
$
7.28

 
$
7.27

Grant date strike price
$
41.04

 
$
41.04

Expected volatility
32.60
%
 
32.88
%
Expected life
7.50 years

 
6.25 years

Risk-free interest rate
1.03
%
 
0.95
%
Projected dividend yield
4.87
%
 
4.87
%

 
(a) 
Stock options cliff vest after a period of five years.
(b) 
Stock options vest ratably over a period of four years.

Stock-Based Compensation Expense
The Company recorded stock-based compensation expense of $6 million and $14 million during the three and nine months ended September 30, 2020, and $5 million and $17 million during the three and nine months ended September 30, 2019, related to incentive equity awards granted to key employees, senior officers, and non-employee directors. Stock based compensation expense includes $4 million for the nine months ended September 30, 2019, which has been classified within Separation and related costs on the Condensed Consolidated Statements of Income/(Loss).

The Company paid $2 million of taxes for the net share settlement of incentive equity awards that vested during the nine months ended September 30, 2020, and $4 million during the nine months ended September 30, 2019.

Employee Stock Purchase Plan
The Company has an employee stock purchase plan which allows eligible employees to purchase common shares of Company stock through payroll deductions at a 10% discount off the fair market value at the grant date. The Company issued 0.1 million shares and recognized less than $1 million of compensation expense related to issuances under this plan during the nine months ended September 30, 2020 and 2019.

20.
Segment Information
The Company has two operating segments: WVC and Panorama. The WVC segment develops, markets and sells VOIs to individual consumers, provides consumer financing in connection with the sale of VOIs, and provides property management services at resorts. The Panorama segment provides leisure travelers with flexibility and access to a wide variety of global travel options through its membership platforms, including timeshare exchange, closed user group, and home exchange. During 2018, the Company decided to explore strategic alternatives for its North American vacation rentals business, which was part of its Panorama segment, and completed the sale of this business on October 22, 2019. The assets and liabilities of this business were classified as held-for-sale until the sale was completed. This business did not meet the criteria to be classified as a discontinued operation; therefore, the results of operations through the date of sale are included in the 2019 results presented in the tables below. The reportable segments presented below represent the Company’s operating segments for which discrete financial information is available and which are utilized on a regular basis by its chief operating decision maker to assess performance and to allocate resources. In identifying its reportable segments, the Company also considers the nature of services provided by its operating segments. Management uses net revenues and Adjusted EBITDA to assess the performance of the reportable segments. Adjusted EBITDA is defined by the Company as Net income/(loss) before Depreciation and amortization, Interest expense (excluding Consumer financing interest), early extinguishment of debt, Interest income (excluding Consumer financing revenues) and income taxes. Adjusted EBITDA also excludes stock-based compensation costs, separation and restructuring costs, transaction costs,

34



impairments, gains and losses on sale/disposition of business, and items that meet the conditions of unusual and/or infrequent. The Company believes that Adjusted EBITDA is a useful measure of performance for its segments which, when considered with GAAP measures, the Company believes gives a more complete understanding of its operating performance. The Company’s presentation of Adjusted EBITDA may not be comparable to similarly-titled measures used by other companies.

The following tables present the Company’s segment information (in millions):
 
Three Months Ended
 
Nine Months Ended
 
September 30,
 
September 30,
Net revenues
2020
 
2019
 
2020
 
2019
Wyndham Vacation Clubs
$
477

 
$
858

 
$
1,125

 
$
2,351

Panorama
138

 
250

 
393

 
716

Total reportable segments
615

 
1,108

 
1,518

 
3,067

Corporate and other (a)
(1
)
 
(3
)
 
(3
)
 
(5
)
Total Company
$
614

 
$
1,105

 
$
1,515

 
$
3,062

 
 
 
 
 
 
 
 
 
Three Months Ended
 
Nine Months Ended
 
September 30,
 
September 30,
Reconciliation of Net income/(loss) to Adjusted EBITDA
2020
 
2019
 
2020
 
2019
Net income/(loss) attributable to Wyndham Destinations shareholders
$
40

 
$
135

 
$
(258
)
 
$
339

Gain on disposal of discontinued businesses, net of income taxes

 

 

 
(5
)
(Benefit)/provision for income taxes
(21
)
 
46

 
(54
)
 
120

Depreciation and amortization
32

 
31

 
94

 
90

Interest expense
52

 
40

 
138

 
122

Interest (income)
(2
)
 
(1
)
 
(5
)
 
(6
)
Asset impairments (b)
6

 

 
54

 

COVID-19 related costs (c)
13

 

 
51

 

Exchange inventory write-off
10

 

 
48

 

Restructuring
2

 

 
27

 
4

Stock-based compensation
6

 
5

 
14

 
13

Legacy items (d)
1

 

 
2

 
1

Acquisition and divestiture related costs

 
4

 

 
4

Separation and related costs (e)

 
7

 

 
44

Adjusted EBITDA
$
139

 
$
267

 
$
111

 
$
726

 
 
 
 
 
 
 
 
 
Three Months Ended
 
Nine Months Ended
 
September 30,
 
September 30,
Adjusted EBITDA
2020
 
2019
 
2020
 
2019
Wyndham Vacation Clubs
$
96

 
$
203

 
$
6

 
$
534

Panorama
60

 
83

 
142

 
234

Total reportable segments
156

 
286

 
148

 
768

Corporate and other (a)
(17
)
 
(19
)
 
(37
)
 
(42
)
Total Company
$
139

 
$
267

 
$
111

 
$
726

 
(a) 
Includes the elimination of transactions between segments.
(b) 
Includes $5 million of bad debt expense related to a note receivable for the nine months ended September 30, 2020, included in Operating expenses on the Condensed Consolidated Statements of Income/(Loss).
(c) 
Reflects severance and other employee costs associated with layoffs due to the COVID-19 workforce reduction offset in part by employee retention credits received in connection with the U.S. CARES Act and similar international programs for wages paid to certain employees despite having operations suspended.
(d) 
Represents the resolution of and adjustment to certain contingent liabilities resulting from the Spin-off, the sale of the European vacation rentals business, and the Company’s separation from Cendant.
(e) 
Includes $4 million of stock based compensation expense for the nine months ended September 30, 2019.

35




Segment Assets (a)
September 30,
2020
 
December 31, 2019
Wyndham Vacation Clubs
$
5,064

 
$
5,582

Panorama
1,365

 
1,482

Total reportable segments
6,429

 
7,064

Corporate and other
1,393

 
389

Total Company
$
7,822

 
$
7,453


 
(a) 
Excludes investment in consolidated subsidiaries.

21.
Separation and Related Costs
During the three and nine months ended September 30, 2019, the Company incurred $7 million and $44 million of expenses, in connection with the Spin-off which are reflected in continuing operations. These costs were comprised of stock compensation, severance and other employee costs, as well as impairment charges due to the write-off of right-of-use assets and furniture, fixtures and equipment as a result of the Company abandoning portions of its former corporate headquarters. This decision was part of the Company’s continued focus on rationalizing existing facilities in order to reduce its corporate footprint.

22.
COVID-19 Related Items
During the three and nine months ended September 30, 2020, the Company incurred $14 million and $81 million of expenses in connection with COVID-19 which are included within COVID-19 related costs on the Condensed Consolidated Statements of Income/(Loss). A reduction in workforce in March resulted in the layoff or furlough of approximately 9,000 employees. As of September 30, 2020, there were approximately 5,700 employees that were laid off or remained furloughed. Of the COVID-19 related costs, $9 million and $68 million were recognized during the three and nine months ended September 30, 2020, related to severance and other employee costs resulting from the layoffs, salary and benefits continuation for certain employees while operations are suspended, and vacation payments associated with furloughed employees. These charges consisted of (i) $7 million and $53 million at the WVC segment, (ii) $1 million and $6 million at the Panorama segment, and (iii) $1 million and $9 million at the Company’s corporate operations during the three and nine months ended September 30, 2020.

The COVID-19 employee-related costs during the three and nine months ended September 30, 2020 included $3 million and $24 million of employee retention credits earned in connection with government programs, primarily the CARES Act. This provision of the CARES Act has no additional requirements or restrictions.

As of September 30, 2020, the Company had liabilities of $12 million for COVID-19 employee-related costs included within Accrued expenses and other liabilities on the Condensed Consolidated Balance Sheets. The activity associated with the Company’s COVID-19 related liabilities is summarized as follows (in millions):

 
Liability as of
 
 
 
 
 
 
 
Liability as of
 
December 31, 2019
 
Costs Recognized
 
Cash Payments
 
Other (a)
 
September 30, 2020
COVID-19 employee-related
$

 
$
68

 
$
(55
)
 
$
(1
)
 
$
12

 
$

 
$
68

 
$
(55
)
 
$
(1
)
 
$
12


 
(a) 
Includes employee-related write-offs.

In the first quarter of 2020, the Company evaluated the potential impact of COVID-19 on its owners’ ability to repay their contract receivables and as a result of higher unemployment, the Company increased its loan loss allowance. This was reflected as a $225 million reduction to Vacation ownership interest sales and a $55 million reduction to Cost/(recovery) of vacation ownership interests on the Condensed Consolidated Statements of Income/(Loss). The net negative impact of the additional provision related to COVID-19 on Adjusted EBITDA was $170 million for the nine months ended September 30, 2020. The Company will continue to monitor this reserve as more information becomes available. Refer to Note 8Vacation Ownership Contract Receivables for additional details.


36



As a result of the impact on the business from COVID-19, the Company performed impairment analyses resulting in $6 million and $50 million of impairments for the three and nine months ended September 30, 2020. These impairments include: (i) $6 million of impairments during the third quarter at the WVC segment driven by right-to-use leases and related fixed assets due to sales center closures; (ii) a $24 million impairment during the second quarter related to the New Jersey lease discussed in Note 24Restructuring; (iii) $9 million of impairments during the second quarter related to other assets including equity investments and furniture, fixtures and equipment; and (iv) $10 million of impairments recognized during the first quarter of 2020 related to prepaid development costs and undeveloped land and the Love Home Swap tradename. Refer to Note 23Impairments for additional details.

Other impairments include $48 million of exchange inventory write-offs during the nine months ended September 30, 2020 as discussed in Note 9Inventory, and $5 million of bad debt expense related to a note receivable recorded in the second quarter of 2020. These impairments are included in Operating expenses on the Condensed Consolidated Statements of Income/(Loss).

The Company also recognized $24 million of restructuring charges during the nine months ended September 30, 2020. This was driven by $22 million related to the New Jersey lease discussed in Note 24Restructuring recognized during the second quarter of 2020.

The tables below present the COVID-19 related impacts to the Company’s results of operations for the three and nine months ended September 30, 2020, and the related classification on the Condensed Consolidated Statements of Income/(Loss) (in millions):
Three Months Ended
 
Wyndham Vacation Clubs
 
Panorama
 
Corporate
 
Consolidated
 
Income Statement Classification
Employee compensation related and other
 
$
11


$
1


$
2


$
14

 
COVID-19 related costs
Asset impairments
 
6






6

 
Asset impairments
Exchange inventory write-off
 

 
10

 

 
10

 
Operating expenses
Lease related
 
1

 

 

 
1

 
Restructuring
Total COVID-19
 
$
18

 
$
11

 
$
2

 
$
31

 
 


Nine Months Ended
 
Wyndham Vacation Clubs
 
Panorama
 
Corporate
 
Consolidated
 
Income Statement Classification
Allowance for loan losses:
 
 
 
 
 
 
 
 
 
 
Provision
 
$
225


$


$


$
225

 
Vacation ownership interest sales
Recoveries
 
(55
)





(55
)
 
Cost/(recovery) of vacation ownership interests
 
 
 
 
 
 
 
 
 
 
 
Employee compensation related and other
 
62


6


13


81

 
COVID-19 related costs
Asset impairments
 
20

 
34

 

 
54

 
Asset impairments/Operating expenses
Exchange inventory write-off
 


48




48

 
Operating expenses
Lease related
 
2


22




24

 
Restructuring
Total COVID-19
 
$
254

 
$
110

 
$
13

 
$
377

 
 


23.
Impairments
The Company recognized $6 million and $50 million of impairments during the three and nine months ended September 30, 2020. During the first quarter of 2020, there were $6 million of impairments at the WVC segment related to prepaid development costs and undeveloped land and $4 million at the Panorama segment related to the Love Home Swap

37



tradename. In the second quarter, the Company recorded a $24 million impairment at the Panorama segment related to the New Jersey lease discussed in Note 24Restructuring and the associated furniture, fixtures and equipment, a $6 million impairment for equity investments held at the Panorama segment, and a $3 million impairment at the WVC segment related to lease assets and furniture, fixtures and equipment. During the third quarter, $6 million of impairments were driven by right-to-use leases and related fixed assets within the WVC operating segment due to sales center closures.

24.
Restructuring
2020 Restructuring Plans
During the nine months ended September 30, 2020, the Company recorded $24 million of COVID-19 related restructuring charges. Due to the impact of COVID-19, the Company decided in the second quarter of 2020 to abandon the remaining portion of its administrative offices in New Jersey. The Company was notified in the second quarter that Wyndham Hotels exercised its early termination rights under the sublease agreement. As a result, the Company recorded $22 million of restructuring charges associated with non-lease components of the office space and $24 million of impairment charges associated with the write-off of right-of-use assets and furniture, fixtures and equipment at its Panorama segment. The Company also recognized $2 million of facility-related restructuring charges and $6 million of impairment charges associated with closed sales centers at its WVC segment. The Company reduced the 2020 restructuring liability by less than $1 million of cash payments during the nine months ended September 30, 2020. The remaining 2020 restructuring liability of $24 million is expected to be paid by the end of 2029.

2019 Restructuring Plans
During 2019, the Company recorded $5 million of charges related to restructuring initiatives, most of which were personnel-related resulting from a reduction of approximately 100 employees. This action was primarily focused on enhancing organizational efficiency and rationalizing operations. The charges consisted of (i) $2 million at the WVC segment, (ii) $2 million at the Panorama segment, and (iii) $1 million at the Company’s corporate operations. The Company reduced its restructuring liability by $1 million of cash payments during 2019. During the nine months ended September 30, 2020, the Company incurred an additional $2 million of restructuring expenses at its Panorama segment and $1 million at its corporate operations. The Company reduced this restructuring liability by $5 million of cash payments during the nine months ended September 30, 2020. The remaining 2019 restructuring liability of $2 million is expected to be paid by the end of 2021.

The Company implemented additional restructuring plans prior to 2019 for which the Company reduced the liabilities by $3 million of cash payments during the nine months ended September 30, 2020. The remaining liability of less than $1 million as of September 30, 2020, is mostly personnel-related and is expected to be paid by the end of 2021.

The activity associated with the Company’s restructuring plans is summarized as follows (in millions):
 
Liability as of
 
 
 
 
 
Liability as of
 
December 31, 2019
 
Costs Recognized
 
Cash Payments
 
September 30, 2020
Personnel-related
$
7

 
$
3

 
$
(8
)
 
$
2

Facility-related

 
24

 

 
24

 
$
7

 
$
27

 
$
(8
)
 
$
26



25.
Transactions with Former Parent and Former Subsidiaries
Matters Related to Cendant
Pursuant to the Separation and Distribution Agreement with Cendant (the Company’s former parent company), the Company entered into certain guarantee commitments with Cendant and Cendant’s former subsidiary, Realogy. These guarantee arrangements primarily relate to certain contingent litigation liabilities, contingent tax liabilities, and Cendant contingent and other corporate liabilities, of which Wyndham Worldwide Corporation (“Wyndham Worldwide”) assumed 37.5% of the responsibility while Cendant’s former subsidiary Realogy is responsible for the remaining 62.5%. As a result of the Wyndham Worldwide separation, Wyndham Hotels agreed to retain one-third of Cendant’s contingent and other corporate liabilities and associated costs; therefore, Wyndham Destinations is effectively responsible for 25% of such matters subsequent to the separation. Since Cendant’s separation, Cendant has settled the majority of the lawsuits that were pending on the date of the separation.


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As of September 30, 2020, the Cendant separation and related liabilities of $13 million are comprised of $12 million for tax liabilities and $1 million for other contingent and corporate liabilities. As of December 31, 2019, the Company had $13 million of Cendant separation-related liabilities. These liabilities are included within Accrued expenses and other liabilities on the Condensed Consolidated Balance Sheets.

Matters Related to Wyndham Hotels
In connection with the Spin-off on May 31, 2018, Wyndham Destinations entered into several agreements with Wyndham Hotels that govern the relationship of the parties following the separation including the Separation and Distribution Agreement, the Employee Matters Agreement, the Tax Matters Agreement, the Transition Services Agreement and the License, Development and Noncompetition Agreement.

In accordance with these agreements, Wyndham Destinations assumed two-thirds and Wyndham Hotels assumed one-third of certain contingent corporate liabilities of the Company incurred prior to the distribution, including liabilities of the Company related to certain terminated or divested businesses, certain general corporate matters, and any actions with respect to the separation plan. Likewise, Wyndham Destinations is entitled to receive two-thirds and Wyndham Hotels is entitled to receive one-third of the proceeds from certain contingent corporate assets of the Company arising or accrued prior to the distribution.

Wyndham Destinations entered into a transition service agreement with Wyndham Hotels, pursuant to which the companies agreed to provide each other certain transitional services including human resources, facilities, payroll, tax, information technology, information management and related services, treasury, finance, sourcing, and employee benefits administration on an interim, transitional basis. During the three and nine months ended September 30, 2020, transition service agreement expenses of less than $1 million were included in General and administrative expense. For the three and nine months ended September 30, 2019, transition service agreement expenses included $1 million and $2 million within General and administrative expense, and less than $1 million and $2 million within Separation and related costs on the Condensed Consolidated Statements of Income/(Loss). Transition service agreement income during the nine months ended September 30, 2019, was $1 million, included in Other revenue. As of September 30, 2020, these transition services have ended.

Matters Related to the European Vacation Rentals Business
In connection with the sale of the Company’s European vacation rentals business to Awaze Limited (“Awaze”), formerly Compass IV Limited, an affiliate of Platinum Equity, LLC, the Company and Wyndham Hotels agreed to certain post-closing credit support for the benefit of certain credit card service providers, a British travel association, and certain regulatory authorities to allow them to continue providing services or regulatory approval to the business. Post-closing credit support may be called if the business fails to meet its primary obligation to pay amounts when due. Awaze has provided an indemnification to Wyndham Destinations in the event that the post-closing credit support is enforced or called upon. Such post-closing credit support included a guarantee of up to $180 million which expired June 30, 2019.

At closing, the Company agreed to provide additional post-closing credit support to a British travel association and regulatory authority. An escrow was established at closing, of which $46 million was subsequently released in exchange for a secured bonding facility and a perpetual guarantee denominated in pound sterling of $46 million. The estimated fair value of the guarantee was $22 million as of September 30, 2020. The Company established a $7 million receivable from Wyndham Hotels for its portion of the guarantee.

During 2019, the Company reached an agreement with Awaze on certain post-closing adjustments, resulting in a reduction of proceeds by $27 million. In accordance with the separation agreement, the Company and Wyndham Hotels agreed to share two-thirds and one-third, in the European vacation rentals business' final net proceeds (as defined by the sales agreement). The Company paid $40 million to Wyndham Hotels in the second quarter of 2019 for certain items including the return of the escrow, post-closing adjustments, transaction expenses, and estimated taxes.

The Company also deposited $5 million into an escrow account for which all obligations ceased to exist on May 9, 2019. The escrow was returned to the Company in May 2019.

In addition, the Company agreed to indemnify Awaze against certain claims and assessments, including income tax, value-added tax and other tax matters, related to the operations of the European vacation rentals business for the periods prior to the transaction. The estimated fair value of the indemnifications was $45 million at September 30, 2020. The Company has a $15 million receivable from Wyndham Hotels for its portion of the guarantee.


39



Wyndham Hotels provided certain post-closing credit support primarily for the benefit of a British travel association in the form of guarantees which are mainly denominated in pound sterling of up to an approximate $81 million on a perpetual basis. The estimated fair value of such guarantees was $39 million at September 30, 2020. Wyndham Destinations is responsible for two-thirds of these guarantees.

As part of this agreement Wyndham Hotels is required to maintain minimum credit ratings which increased to Ba1 for Moody’s and BB+ for S&P on May 9, 2020. In April 2020, S&P downgraded Wyndham Hotels’ credit rating from BB+ to BB. Although any ultimate exposure relative to indemnities retained from the European vacation rentals sale will be shared two-thirds by Wyndham Destinations and one-third by Wyndham Hotels, as the selling entity, Wyndham Destinations is responsible for administering additional security to enhance corporate guarantees in the event either company falls below a certain credit rating threshold. As a result of the Wyndham Hotels credit ratings downgrade, during the third quarter, the Company posted a £58 million surety bond and a £36 million letter of credit ($75 million and $46 million as of September 30, 2020) which will be maintained until such time that either companies’ S&P and Moody’s credit rating improves to BB+/Ba1.

The estimated fair value of the guarantees and indemnifications for which Wyndham Destinations is responsible related to the sale of the European vacation rentals business, including the two-thirds portion related to guarantees provided by Wyndham Hotels, totaled $95 million and was recorded in Accrued expenses and other liabilities on the Condensed Consolidated Balance Sheets at September 30, 2020. Total receivables of $23 million were included in Other assets on the Condensed Consolidated Balance Sheets at September 30, 2020, representing the portion of these guarantees and indemnifications for which Wyndham Hotels is responsible.

During 2019, Awaze proposed certain post-closing adjustments of $44 million which could serve to reduce the net consideration received from the sale of the European vacation rentals business. The Company finds no basis for such adjustments, and at this time the Company cannot reasonably estimate the probability or amount of the potential liability that may be owed to Awaze, if any. Any potential liability would be shared two-thirds and one-third between the Company and Wyndham Hotels and the impact would be included in discontinued operations. After the close of the second quarter, Awaze filed its claim with the high courts of England and Wales. The Company filed its defense on September 25, 2020 setting forth its disagreement with the claim and rebuttal of any obligation for the amounts claimed.

Wyndham Destinations entered into a transition service agreement with Awaze, pursuant to which the companies agreed to provide each other certain transitional services including human resources, facilities, payroll, tax, information technology, information management and related services, treasury, finance, and sourcing on an interim, transitional basis. During the nine months ended September 30, 2020, transition service agreement expenses were less than $1 million and transition service agreement income was less than $1 million. During the three and nine months ended September 30, 2019, transition service agreement expenses were $1 million and $2 million and transition service agreement income was $1 million and $2 million. Transition service agreement expenses were included in General and administrative expense and transition service income was included in Net revenues on the Condensed Consolidated Statements of Income/(Loss). As of September 30, 2020, these transition services have ended.

Matter Related to the North American Vacation Rentals Business
In connection with the sale of the North American vacation rentals business, the Company agreed to indemnify Vacasa against certain claims and assessments, including income tax and other tax matters related to the operations of the North American vacations rentals business for the periods prior to the transaction. The estimated fair value of the indemnifications was $2 million, which was included in Accrued expenses and other liabilities on the Condensed Consolidated Balance Sheets at September 30, 2020.

In connection with the sale of the North American vacations rentals business in the fourth quarter of 2019, the Company entered into a transition service agreement with Vacasa, pursuant to which the companies agreed to provide each other certain transitional services including human resources, facilities, payroll, information technology, information management and related services, treasury, and finance on an interim, transitional basis. During the three and nine months ended September 30, 2020, transition service agreement expenses were less than $1 million and $1 million and transition service agreement income was less than $1 million and $1 million. Transition service agreement expenses were included in General and administrative expense and transition service income was included in Other revenue on the Condensed Consolidated Statements of Income/(Loss).


40



26.
Related Party Transactions
In March 2019, the Company entered into an agreement with a former executive of the Company whereby the former executive through an SPE would develop and construct VOI inventory located in Orlando, Florida. On July 8, 2020, the Company acquired the completed vacation ownership property for $45 million.

In August 2018, the Company provided notification to the owner trustee of the Company’s leased aircraft of its intent to exercise the purchase option for such aircraft at fair market value. In connection with that purchase, the Company entered into an agreement to sell the Company aircraft to its former CEO and current Chairman of the Board of Directors at a price equivalent to the purchase price. In January 2019, the transaction to purchase the aircraft and sell the aircraft for $16 million was closed. The Company occasionally sublets this aircraft for business travel through a timesharing arrangement, and incurred less than $1 million of expenses as of September 30, 2020 and 2019.

27.
Subsequent Events
Sierra Timeshare Conduit Renewal
On October 27, 2020 Sierra Timeshare Conduit Receivables Funding II, LLC (the “Issuer”), an indirect, wholly-owned subsidiary of Wyndham Destinations, Inc., renewed its securitized timeshare receivables conduit facility, extending the end of the commitment period from August 30, 2021 to October 31, 2022 and making certain other amendments, including to the advance rate, the LIBOR replacement mechanism, certain default and delinquency triggers, the applicable commercial paper rate and certain concentration limits. The facility bears interest based on variable commercial paper rates plus a spread or LIBOR (or a successor rate), plus a spread.

The renewal involved execution of (i) a Tenth Amendment, dated as of October 27, 2020, to the Amended and Restated Indenture and Servicing Agreement, dated as of October 1, 2010, by and among the Issuer, Wyndham Consumer Finance, Inc., as Servicer, Wells Fargo Bank, National Association, as Trustee and U.S. Bank National Association, as Collateral Agent and (ii) a Tenth Amendment, dated as of October 27, 2020 to the Amended and Restated Note Purchase Agreement, dated as of October 1, 2010, by and among the Issuer, Wyndham Consumer Finance, Inc., as Servicer, Wyndham Destinations, Inc. and JPMorgan Chase Bank N.A., as Deal Agent.


41



Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.
FORWARD-LOOKING STATEMENTS
This report includes “forward-looking statements” as that term is defined by the Securities and Exchange Commission (“SEC”). Forward-looking statements are any statements other than statements of historical fact, including statements regarding our expectations, beliefs, hopes, intentions or strategies regarding the future. In some cases, forward-looking statements can be identified by the use of words such as “may,” “will,” “expects,” “should,” “believes,” “plans,” “anticipates,” “estimates,” “predicts,” “potential,” “continue,” “future” or other words of similar meaning. Forward-looking statements are subject to risks and uncertainties that could cause actual results of Wyndham Destinations, Inc. and its subsidiaries (“Wyndham Destinations” or “we”) to differ materially from those discussed in, or implied by, the forward-looking statements. Factors that might cause such a difference include, but are not limited to, uncertainty with respect to the scope and duration of the novel coronavirus global pandemic (“COVID-19”) and any resurgences and the pace of recovery; the timing of the development and distribution of an effective vaccine or treatment for COVID-19; the potential impact of the COVID-19 pandemic and governmental, business and individuals’ actions in response to the pandemic and our related contingency plans and cost and investment reductions on our business, vacation ownership interest (“VOI”) sales and tour flow, consumer demand and liquidity, our ability to comply with financial and restrictive covenants under our indebtedness and our ability to access capital on reasonable terms, at a reasonable cost or at all, our ability and the ability of Wyndham Hotels & Resorts, Inc. (“Wyndham Hotels”) to maintain credit ratings, general economic conditions and unemployment rates, the performance of the financial and credit markets, the competition in and the economic environment for the timeshare industry; risks associated with employees working remotely or operating with a reduced workforce; the impact of war, terrorist activity, political strife, severe weather events and other natural disasters, and pandemics (including COVID-19) or threats of pandemics; operating risks associated with the Wyndham Vacation Clubs (“WVC”) and Panorama segments; uncertainties related to our ability to realize the anticipated benefits of the spin-off of the hotel business (“Spin-off”) Wyndham Hotels or the divestiture of our North American and European vacation rentals businesses or the acquisition of Alliance Reservations Network (“ARN”); unanticipated developments related to the impact of the Spin-off, the divestiture of our North American and European vacation rentals businesses, the acquisition of ARN and related transactions, including any potential impact on our relationships with our customers, suppliers, employees and others with whom we have relationships, and possible disruption to our operations; our ability to execute on our strategy; the timing and amount of future dividends and share repurchases, if any, and those other factors disclosed as risks under “Risk Factors” in documents we have filed with the SEC, including in Part I, Item 1A. of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019, filed with the SEC on February 26, 2020, in Part II, Item 1A. of our Quarterly Report on Form 10-Q for the fiscal quarter ended March 31, 2020, in Part II, Item 1A. of our Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2020, and in Part II, Item 1A. of this Quarterly Report on Form 10-Q. We caution readers that any such statements are based on currently available operational, financial and competitive information, and they should not place undue reliance on these forward-looking statements, which reflect management’s opinion only as of the date on which they were made. Except as required by law, we undertake no obligation to review or update these forward-looking statements to reflect events or circumstances as they occur.

BUSINESS AND OVERVIEW
We are a global provider of hospitality services and products and operate our business in the following two segments:
Wyndham Vacation Clubs (“WVC”)—develops, markets and sells vacation ownership interests (“VOIs”) to individual consumers, provides consumer financing in connection with the sale of VOIs, and provides property management services at resorts.
Panorama— provides leisure travelers with flexibility and access to a wide variety of global travel options through its membership platforms, including timeshare exchange, closed user group, and home exchange.

Impact of COVID-19 on Our Business
The results of operations during the nine months ended September 30, 2020 include impacts related to COVID-19, which have been significantly negative for the travel industry, our company, our customers, and our employees. Our response to COVID-19 initially focused on the health and safety of our owners, members, guests and employees, when we closed the majority of our resorts and sales centers. We also were keenly focused on preserving cash, cutting costs and managing liquidity. Several of our business lines have strong recurring sources of income and cash flow, for example, consumer finance, hospitality and our exchange membership businesses. The fee streams from these businesses, which represented approximately 50% of Adjusted EBITDA in 2019, bolstered our financial stability when resorts and sales centers were mostly closed for the months of April and May. We incurred expenses in connection with COVID-19 of $31 million and $377 million during the three and nine months ended September 30, 2020, which are discussed in further detail in Note 22COVID-19 Related Items to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q.


42


We cannot presently determine the extent or duration of the overall operational and financial impact that COVID-19 will have on our business. We believe the ongoing effects of COVID-19 on our operations have had, and will continue to have, a significant adverse effect on our financial results and liquidity, and such negative impact may continue well beyond the containment of such an outbreak. We expect to continue to see United States of America (“U.S.”) consumers shift from international to domestic travel and also to destinations that require driving versus flying. We believe these shifts may be favorable to the timeshare industry. In addition, we believe larger condominium-like accommodations with kitchens will be more amenable for social distancing and travelers will seek trusted brands they can rely upon for thorough cleaning of vacation accommodations prior to arrival. Historically, occupancy at our resorts has remained high in downturns because our owners own their vacations and are therefore committed to traveling.

Cost Actions and Preservation of Cash Flow
We have taken early and significant actions to maximize cash flow. Since the start of the pandemic we have reduced our 2020 operating cost base by $225 million with $60 million of permanent cost reductions. Savings related primarily to the impact of staff reductions/furloughs, travel and expense, and a reduction in third party vendor/consulting spend. We reviewed inventory and capital expenditure requirements and reduced both by a combined $144 million for the 2020 fiscal year. Share repurchase activity has been suspended since March 2020. 

Operational Changes
We worked with government authorities and health experts in establishing new operational criteria and methodologies, for example, curbside check-in, enhanced cleaning protocols, and controlled amenity access. In May 2020, we partnered with Ecolab to launch the Vacation Ready program and our internal task force oversaw the implementation of safety protocols in accordance with guidelines and in consultation with health experts. While the levels of restrictions on operations imposed by governmental authorities have been reduced in some locations, they have increased in others, and there is continued uncertainty regarding the trend of these restrictions going forward. As of September 30, 2020, we have reopened 85% of our U.S. resorts (97% have reopened as of the date of this filing) and restarted 77% of our U.S. sales and marketing operations (79% as of the date of this filing) with plans to restart the remainder in early 2021. As of September 30, 2020, approximately 5,700 employees were laid off or remain furloughed of the original 9,000 employees impacted.

Relief Under the CARES Act
On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security (“CARES”) Act was established to provide emergency assistance and health care for individuals, families, and businesses affected by COVID-19 and generally support the U.S. economy. The CARES Act, among other things, includes provisions relating to refundable payroll tax credits, deferment of employer social security payments, net operating loss carryback periods, alternative minimum tax credit refunds, modifications to net interest deduction limitations, and technical corrections to tax depreciation methods for qualified improvement property. We recorded $3 million and $24 million of employee retention tax credits for the three and nine months ended September 30, 2020, including credits from similar programs outside the U.S. We have deferred social security payments to the U.S. government until 2021 in accordance with CARES Act provisions and will have additional depreciation deductions relating to qualified improvement property. While we continue to review and consider any available benefits under the CARES Act or similar legislation that may be enacted in response to the COVID-19 pandemic for which we qualify, we cannot predict the manner in which such benefits will be allocated or administered and we cannot assure you that we will be able to receive such benefits in a timely manner.

Focus on Higher Margin Business
As part of our reopening strategy, we are focusing on higher margin owner business by harvesting our owner upgrade pipeline. Prior to this year, just under 40% of sales were to lower margin new owners.

We are also raising our credit standards and eliminating sub-640 Fair Isaac Corporation (“FICO”) scores which will strengthen our receivables portfolio going forward. We have closed some unprofitable marketing and sales locations and shifted marketing channels and resources to our most productive channels. All of these changes are designed to result in higher volume per guest (“VPG”) which is a measure of sales efficiency and is strongly correlated to profitability.

Other Developments
Continued closure and/or reclosure of resorts and sales centers could result in additional COVID-19 charges including idle pay for certain sales and marketing employees and potential further impairment of assets. If unemployment rates increase and/or our collection experience for our vacation ownership contract receivables (“VOCRs”) declines more than we estimated in the first quarter, we may need to further increase our allowance for loan losses for VOCRs. The additional $225 million allowance

43


recorded in the first quarter provided for the full estimated impact of a prolonged recession (approximately 15-20 months to return to pre-COVID-19 defaults) based on our historical data for the most recent recession in 2008. Given the significant amount of government assistance provided to consumers in the early stages of the pandemic, we expect defaults to remain elevated at or just beyond the later end of that range; therefore, we would not expect any future additional adjustments to be as material as the adjustment taken in the first quarter. Updated unemployment statistics to date, as well as recent loan portfolio activity, have not yielded a change to our original estimate. If the recovery from COVID-19 happens more quickly than assumed, there could be an adjustment to reduce this additional allowance in future periods.

Given a range of different scenarios related to the COVID-19 impact on our business, we expect to maintain adequate liquidity and remain in compliance with our debt covenants. As a precautionary measure to enhance liquidity, we drew down our $1.0 billion revolving credit facility at the end of the first quarter and have $1.28 billion of cash and cash equivalents on hand as of September 30, 2020. We suspended share repurchases in March and have made other operational decisions to preserve cash. During the third quarter we amended our $1.0 billion revolving credit facility which modified existing quarterly-tested financial covenants through March 31, 2022, and raised the first lien coverage ratio in the near term to provide significant financial flexibility. We maintained our ability to pay dividends and to continue to invest in the business throughout the covenant relief period. See Note 11Debt to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q for additional details.

We successfully closed on a $325 million private securitization financing on April 29, 2020. While this transaction was at a higher cost compared to transactions we completed in the past, it was favorable to similar transactions completed in the public market at that time. We also closed on a $575 million public securitization financing on August 13, 2020 at a similar cost compared to transactions we have completed in the past. These transactions provide reinforcement that we expect to maintain adequate liquidity.

On July 24, 2020, we issued $650 million senior secured notes maturing July 31, 2026, with an interest rate of 6.625%. The proceeds will be used for general corporate purposes, which may include the repayment of outstanding indebtedness under our secured revolving credit facility, the future repayment of our 5.625% secured notes due March 2021 and the payment of related fees and expenses. In the third quarter, we repaid $350 million of our indebtedness under the secured revolving credit facility.

Given the uncertainty around COVID-19, we have withdrawn our full year outlook for revenue and earnings.

Alliance Reservations Network Acquisition
On August 7, 2019, we acquired Alliance Reservations Network (“ARN”) for $102 million ($97 million net of cash acquired). ARN provides private-label travel booking technology solutions. This acquisition was made to accelerate growth at RCI by increasing the offerings available to our members and affiliates. We have recognized the assets and liabilities of ARN based on estimates of their acquisition date fair values. ARN is reported within the Panorama segment.

North American Vacation Rentals Business Sale
During 2018, we decided to explore strategic alternatives for the North American vacation rentals business and on October 22, 2019, we closed on the sale of this business for $162 million. The assets and liabilities of this business were classified as held-for-sale. This business did not meet the criteria to be classified as a discontinued operation; therefore, the results of operations through the date of sale are reflected within continuing operations on the Condensed Consolidated Statements of Income/(Loss).

RESULTS OF OPERATIONS
The reportable segments presented below represent our operating segments for which discrete financial information is available and which are utilized on a regular basis by our chief operating decision maker to assess performance and to allocate resources. In identifying the reportable segments, we also consider the nature of services provided by our operating segments. Management uses net revenues and Adjusted EBITDA to assess the performance of the reportable segments. We define Adjusted EBITDA as Net income/(loss) before Depreciation and amortization, Interest expense (excluding Consumer financing interest), early extinguishment of debt, Interest income (excluding Consumer financing revenues) and income taxes. Adjusted EBITDA also excludes stock-based compensation costs, separation and restructuring costs, transaction costs, impairments, gains and losses on sale/disposition of business, and items that meet the conditions of unusual and/or infrequent. We believe that Adjusted EBITDA is a useful measure of performance for our segments which, when considered with GAAP measures, we believe gives a more complete understanding of our operating performance. Our presentation of Adjusted EBITDA may not be comparable to similarly-titled measures used by other companies.


44



OPERATING STATISTICS
The table below presents our operating statistics for the three months ended September 30, 2020 and 2019. These operating statistics are the drivers of our revenues and therefore provide an enhanced understanding of our businesses. Refer to the three months ended September 30, 2020 vs. three months ended September 30, 2019 section for a discussion on how these operating statistics affected our business for the periods presented.
 
Three Months Ended September 30,
 
2020
 
2019
 
% Change (g)
Wyndham Vacation Clubs (a)
 
 
 
 
 
Gross VOI sales (in millions) (b) (h)
$
256

 
$
663

 
(61.5)
Tours (in 000s) (c)
80

 
269

 
(70.3)
Volume Per Guest (“VPG”) (d)
$
3,039

 
$
2,332

 
30.3
Panorama (a)
 
 
 
 
 
Average number of members (in 000s) (e)
3,680

 
3,895

 
(5.5)
Exchange revenue per member (f)
$
131.95

 
$
162.47

 
(18.8)
 
(a) 
Includes the impact from acquisitions from the acquisition dates forward.
(b) 
Represents total sales of VOIs, including sales under the Fee-for-Service program before the effect of loan loss provisions. We believe that Gross VOI sales provide an enhanced understanding of the performance of our vacation ownership business because it directly measures the sales volume of this business during a given reporting period.
(c) 
Represents the number of tours taken by guests in our efforts to sell VOIs.
(d) 
VPG is calculated by dividing Gross VOI sales (excluding tele-sales upgrades, which are non-tour upgrade sales) by the number of tours. We believe that VPG provides an enhanced understanding of the performance of our vacation ownership business because it directly measures the efficiency of this business’s tour selling efforts during a given reporting period.
(e) 
Represents paid members in our vacation exchange programs who are current on their annual membership dues or within the allowed grace period.
(f) 
Represents total revenues generated from fees associated with memberships, exchange transactions, and other servicing for the period divided by the average number of vacation exchange members during the period.
(g) 
Change percentages may not calculate due to rounding.
(h) 
The following table provides a reconciliation of Vacation ownership interest sales, net to Gross VOI sales for the three months ended September 30, 2020 and 2019 (in millions):
 
2020
 
2019
Vacation ownership interest sales, net
$
196

 
$
528

Loan loss provision
45

 
135

Gross VOI sales, net of Fee-for-Service sales
241

 
663

Fee-for-Service sales (1)
15

 

Gross VOI sales
$
256

 
$
663

 
(1) 
Represents total sales of VOIs through our Fee-for-Service programs where inventory is sold through our sales and marketing channels for a commission. There were $6 million Fee-for-Service commission revenues for the three months ended September 30, 2020, and no Fee-for-Service commission revenues for the three months ended September 30, 2019. These commissions are reported within Service and membership fees on the Condensed Consolidated Statements of Income/(Loss).


45



THREE MONTHS ENDED SEPTEMBER 30, 2020 VS. THREE MONTHS ENDED SEPTEMBER 30, 2019
Our consolidated results are as follows (in millions):
 
Three Months Ended September 30,
 
2020
 
2019
 
Favorable/(Unfavorable)
Net revenues
$
614

 
$
1,105

 
$
(491
)
Expenses
550

 
891

 
341

Operating income/(loss)
64

 
214

 
(150
)
Other (income), net
(5
)
 
(6
)
 
(1
)
Interest expense
52

 
40

 
(12
)
Interest (income)
(2
)
 
(1
)
 
1

Income/(loss) before income taxes
19

 
181

 
(162
)
(Benefit)/provision for income taxes
(21
)
 
46

 
67

Net income/(loss) from continuing operations
40

 
135

 
(95
)
Gain on disposal of discontinued businesses, net of income taxes

 

 

Net income/(loss) attributable to Wyndham Destinations shareholders
$
40

 
$
135

 
$
(95
)

Net revenues decreased $491 million for the three months ended September 30, 2020, compared with the same period last year. The total revenue decrease of $491 million (44.4%) was not materially impacted by foreign currency. Excluding foreign currency, the decrease in net revenues was primarily the result of:
$382 million of decreased revenues at our WVC segment primarily due to a decrease in net VOI sales as a result of the temporary closure of our resorts and suspension of sales and marketing operations directly related to COVID-19, as well as decreased property management revenues, and consumer financing revenues; and
$111 million of decreased revenues at our Panorama segment driven by absence of vacation rentals revenue as a result of the sale of the North American vacation rentals business in October 2019, as well as the negative impact of COVID-19.

Expenses decreased $341 million for the three months ended September 30, 2020, compared with the same period last year. The decrease in expenses of $341 million (38.3%) was not materially impacted by foreign currency. Excluding the foreign currency impact, the decrease in expenses was primarily the result of:
$106 million decrease in sales and commission expenses primarily due to lower gross VOI sales as a result of COVID-19;
$101 million decrease in marketing costs primarily due to the temporary suspension of sales and marketing operations;
$65 million decrease in costs due to the sale of the North American vacation rentals business;
$38 million decrease in the cost of VOIs sold primarily due to lower gross VOI sales; and
$27 million decrease in property management expenses primarily due to lower management fees;
$19 million decrease in Panorama operating expenses associated with lower exchange and related service revenues driven by COVID-19 impacts;
$16 million decrease in general administrative expenses related to COVID-19 impacts; and
$7 million decrease in separation costs; partially offset by
$14 million increase for COVID-19 related costs primarily due to workforce reduction;
$10 million increase due to the write-down of exchange inventory; and
$6 million increase in impairments directly related to COVID-19.

Other income, net of other expenses decreased by $1 million for the three months ended September 30, 2020, compared with the same period last year, primarily due to higher business interruption recoveries in 2019.

Interest expense increased $12 million for the three months ended September 30, 2020 compared with the same period last year primarily due to the $650 million 6.625% secured notes issued during the third quarter of 2020 and the $350 million 4.625% secured notes issued in the fourth quarter of 2019.

Our effective tax rates were (110.5)% and 25.4% during the three months ended September 30, 2020 and 2019. The change in the effective tax rate is primarily due to the change in our updated forecasts for taxable earnings for the full year, which have been significantly impacted by COVID-19. The jurisdictional composition of the forecast resulted in profits within higher tax rate jurisdictions and losses in many lower tax rate jurisdictions, which significantly impacted the overall effective tax rate. We

46



reported a tax benefit on the pre-tax income for the third quarter of 2020 resulting from the true-up of applying the revised forecasted effective tax rate to the prior quarter’s losses.
 
Our results of operations reflect a negative impact from hurricane Dorian in September 2019. We estimate that the hurricane reduced our revenues, Adjusted EBITDA, and net income by $16 million, $9 million, and $7 million. There were no material hurricane impacts during 2020.

As a result of these items, Net income attributable to Wyndham Destinations shareholders decreased $95 million for the three months ended September 30, 2020 as compared to the same period last year.

Our segment results are as follows (in millions):
 
 
Three Months Ended
 
 
September 30,
Net revenues
 
2020
 
2019
Wyndham Vacation Clubs
 
$
477

 
$
858

Panorama
 
138

 
250

Total reportable segments
 
615

 
1,108

Corporate and other (a)
 
(1
)
 
(3
)
Total Company
 
$
614

 
$
1,105

 
 
 
 
 
 
 
Three Months Ended
 
 
September 30,
Reconciliation of Net income to Adjusted EBITDA
 
2020
 
2019
Net income attributable to Wyndham Destinations shareholders
 
$
40

 
$
135

(Benefit)/provision for income taxes
 
(21
)
 
46

Depreciation and amortization
 
32

 
31

Interest expense
 
52

 
40

Interest (income)
 
(2
)
 
(1
)
Exchange inventory write-off
 
10

 

Asset impairments
 
6

 

COVID-19 related costs (b)
 
13

 

Restructuring
 
2

 

Stock-based compensation
 
6

 
5

Legacy items (c)
 
1

 

Acquisition and divestiture related costs
 

 
4

Separation and related costs
 

 
7

Adjusted EBITDA
 
$
139

 
$
267

 
 
 
 
 
 
 
Three Months Ended
 
 
September 30,
Adjusted EBITDA
 
2020
 
2019
Wyndham Vacation Clubs
 
$
96

 
$
203

Panorama
 
60

 
83

Total reportable segments
 
156

 
286

Corporate and other (a)
 
(17
)
 
(19
)
Total Company
 
$
139

 
$
267

 
(a) 
Includes the elimination of transactions between segments.
(b) 
Reflects severance and other costs associated with layoffs due to the COVID-19 workforce reduction offset in part by employee retention credits received in connection with the U.S. CARES Act and similar international programs for wages paid to certain employees despite having operations suspended.
(c) 
Represents the resolution of and adjustment to certain contingent liabilities resulting from the Spin-off, the sale of the European vacation rentals business, and our separation from Cendant.


47



Wyndham Vacation Clubs
Net revenues decreased $381 million and Adjusted EBITDA decreased $107 million during the three months ended September 30, 2020, compared with the same period of 2019. The net revenue decrease of $382 million (44.5%) was favorably impacted by foreign currency of $1 million (0.1%) and the total Adjusted EBITDA decrease of $107 million (52.7%) was not materially impacted by foreign currency.

The net revenue decrease excluding the impact of currency was primarily driven by:
$422 million decrease in gross VOI sales, net of Fee-for-Service sales, primarily driven by a 70.3% decrease in tours resulting from the negative impact on our sales and marketing operations directly related to COVID-19; partially offset by a $89 million decrease in our provision for loan losses primarily due to lower gross VOI sales;
$30 million decrease in property management revenues primarily due to lower management fees and reimbursable revenues;
$18 million decrease in consumer financing revenues primarily due to a lower weighted average interest rate earned on a lower average portfolio balance; and
$7 million decrease in ancillary revenues primarily due to a decrease in trial vacation package revenue and our co-branded credit card program; partially offset by
$6 million increase in commission revenues as a result of higher Fee-for-Service VOI sales.

In addition to the drivers mentioned above, Adjusted EBITDA excluding the impact of currency was further impacted by:
$106 million decrease in sales and commission expenses primarily due to lower gross VOI sales;
$98 million decrease in marketing costs primarily due to the temporary suspension of sales and marketing operations;
$38 million decrease in the cost of VOIs sold primarily due to lower gross VOI sales;
$27 million decrease in property management expenses primarily due to lower management fees and lower reimbursable expenses;
$11 million decrease in general and administrative expenses primarily due to lower employee-related costs; and
$1 million decrease in consumer financing interest expense primarily due to a decrease in the weighted average interest rate on our non-recourse debt; partially offset by
$4 million increase in commission expense as a result of higher Fee-for-Service VOI sales; and
$2 million increase in maintenance fees on unsold inventory primarily due to the temporary closure of our resorts resulting in the inability to recover a portion of these costs.

Panorama
Net revenues decreased $112 million and Adjusted EBITDA decreased $23 million during the three months ended September 30, 2020, compared with the same period of 2019. The revenue decrease of $111 million (44.4%) was unfavorably impacted by foreign currency of $1 million (0.4%). The Adjusted EBITDA decrease of $23 million (27.7%) was not materially impacted by foreign currency.

Decreases in net revenues excluding the impact of currency were primarily driven by:
$60 million decrease in vacation rentals revenue as a result of the sale of the North American vacation rentals business in October 2019;
$36 million decrease in exchange and related service revenues driven by the negative impact of COVID-19, which drove an increase in cancellations and a decrease in third quarter bookings; and
$15 million net decrease in ancillary revenues primarily driven by the sale of the North American vacation rentals business in October 2019, partially offset by increased ancillary revenue from the acquisition of ARN in August 2019.

In addition to the drivers mentioned above, Adjusted EBITDA excluding the impact of currency was further impacted by:
$65 million decrease in costs due to the sale of the North American vacation rentals business in October 2019; and
$27 million of decreased costs primarily associated with lower exchange and related service revenues; partially offset by
$3 million of increased expenses from the ARN business.

Corporate and other
Corporate Adjusted EBITDA increased $2 million for the three months ended September 30, 2020 compared to 2019 and was not materially impacted by foreign currency. The increase in Adjusted EBITDA was primarily due to lower employee-related costs.

48




NINE MONTHS ENDED SEPTEMBER 30, 2020 VS. NINE MONTHS ENDED SEPTEMBER 30, 2019
Our consolidated results are as follows (in millions):
 
Nine Months Ended September 30,
 
2020
 
2019
 
Favorable/(Unfavorable)
Net revenues
$
1,515

 
$
3,062

 
$
(1,547
)
Expenses
1,705

 
2,510

 
805

Operating (loss)/income
(190
)
 
552

 
(742
)
Other (income), net
(11
)
 
(18
)
 
(7
)
Interest expense
138

 
122

 
(16
)
Interest (income)
(5
)
 
(6
)
 
(1
)
(Loss)/income before income taxes
(312
)
 
454

 
(766
)
(Benefit)/provision for income taxes
(54
)
 
120

 
174

Net (loss)/income from continuing operations
(258
)
 
334

 
(592
)
Gain on disposal of discontinued businesses, net of income taxes

 
5

 
(5
)
Net (loss)/income attributable to Wyndham Destinations shareholders
$
(258
)
 
$
339

 
$
(597
)

Net revenues decreased $1.55 billion for the nine months ended September 30, 2020 compared with the same period last year. During the first quarter of 2020 and in anticipation of increased defaults on VOCRs due to the impact of COVID-19, we recorded an additional $225 million provision which negatively impacted revenues and a corresponding $55 million benefit to cost of vacation ownership interests, representing estimated recoveries related to the additional provision. We expect the large increase in unemployment rates as a result of COVID-19 to have a negative impact on our owners’ ability to repay their contract receivables. The net negative impact of the additional provision related to COVID-19 on Adjusted EBITDA was $170 million. The total revenue decrease of $1.54 billion (50.4%) was impacted by unfavorable foreign currency of $5 million (0.2%). Excluding foreign currency, the decrease in net revenues was primarily the result of:
$1.22 billion of decreased revenues at our WVC segment primarily due to decreased net VOI sales as a result of the temporary closure of our resorts and suspension of sales and marketing operations directly related to COVID-19 and decreased property management revenues, consumer financing revenues, and ancillary revenues; and
$320 million of decreased revenues at our Panorama segment driven by absence of vacation rentals revenue as a result of the sale of the North American vacation rentals business in October 2019, as well as the negative impact of COVID-19, partially offset by an increase in revenue at ARN, which was acquired in August 2019.

Expenses decreased $805 million for the nine months ended September 30, 2020 compared with the same period last year. The decrease in expenses of $810 million (32.3%) was favorably impacted by foreign currency of $5 million (0.2%). Excluding the foreign currency impact, the decrease in expenses was primarily the result of:
$250 million decrease in sales and commission expenses primarily due to lower gross VOI sales as a result of COVID-19;
$249 million decrease in marketing costs primarily due to the temporary suspension of sales and marketing operations;
$181 million decrease in costs due to the sale of the North American vacation rentals business;
$167 million decrease in the cost of VOIs sold primarily due to lower gross VOI sales, including the $55 million benefit representing estimated recoveries related to the additional provision for loan losses associated with COVID-19;
$63 million decrease in property management expenses primarily due to lower management fees; and
$48 million decrease in Panorama operating expenses associated with lower exchange and related service revenues driven by COVID-19 impacts;
$44 million decrease in separation costs; and
$44 million decrease in general administrative expenses related to COVID-19 impacts; partially offset by
$81 million increase for COVID-19 related costs primarily due to workforce reduction;
$54 million increase in impairments directly related to COVID-19;
$48 million increase due to the write-down of exchange inventory;
$24 million of increased revenue-related expenses from the ARN business; and
$23 million increase in restructuring expense primarily due to facility-related COVID-19 impacts.

Other income, net of other expenses decreased by $7 million for the nine months ended September 30, 2020 compared with the same period last year, primarily due to the gain on sale of a building in 2019, an unfavorable tax settlement in 2020, and higher business interruption recoveries in 2019.

49




Interest expense increased $16 million for the nine months ended September 30, 2020 compared with the same period last year primarily due to higher average outstanding revolving credit facility balances driven by the drawdown of our $1.0 billion secured revolving credit facility as a precautionary measure due to COVID-19 and interest on the new $650 million 6.625% secured notes issued during the third quarter of 2020 and the $350 million 4.625% secured notes issued in the fourth quarter of 2019.

Our effective tax rates were 17.3% and 26.4% for the nine months ended September 30, 2020 and 2019. The change in the effective tax rate is primarily due to the change in our updated forecasts for taxable earnings for the full year, which have been significantly impacted by COVID-19. The jurisdictional composition of the forecast resulted in profits within higher tax rate jurisdictions and losses in many lower tax rate jurisdictions, which significantly impacted the overall effective tax rate.

Our results of operations reflect a negative impact from hurricane Dorian in September 2019. We estimate that the hurricane reduced our revenues, Adjusted EBITDA, and net income by $16 million, $9 million, and $7 million. There were no material hurricane impacts during 2020.

As a result of these items, there was a Net loss attributable to Wyndham Destinations shareholders of $258 million for the nine months ended September 30, 2020, as compared to Net income attributable to Wyndham Destinations shareholders of $339 million during the same period last year.


50



Our segment results are as follows (in millions):
 
 
Nine Months Ended
 
 
September 30,
Net Revenues
 
2020
 
2019
Wyndham Vacation Clubs
 
$
1,125

 
$
2,351

Panorama
 
393

 
716

Total reportable segments
 
1,518

 
3,067

Corporate and other (a)
 
(3
)
 
(5
)
Total Company
 
$
1,515

 
$
3,062

 
 
 
 
 
 
 
Nine Months Ended
 
 
September 30,
Reconciliation of Net income to Adjusted EBITDA
 
2020
 
2019
Net (loss)/income attributable to Wyndham Destinations shareholders
 
$
(258
)
 
$
339

Gain on disposal of discontinued businesses, net of income taxes
 

 
(5
)
(Benefit)/provision for income taxes
 
(54
)
 
120

Depreciation and amortization
 
94

 
90

Interest expense
 
138

 
122

Interest (income)
 
(5
)
 
(6
)
Asset impairments (b)
 
54

 

COVID-19 related costs (c)
 
51

 

Exchange inventory write-off
 
48

 

Restructuring
 
27

 
4

Stock-based compensation
 
14

 
13

Legacy items (d)
 
2

 
1

Acquisition and divestiture related costs
 

 
4

Separation and related costs (e)
 

 
44

Adjusted EBITDA
 
$
111

 
$
726

 
 
 
 
 
 
 
Nine Months Ended
 
 
September 30,
Adjusted EBITDA
 
2020
 
2019
Wyndham Vacation Clubs
 
$
6

 
$
534

Panorama
 
142

 
234

Total reportable segments
 
148

 
768

Corporate and other (a)
 
(37
)
 
(42
)
Total Company
 
$
111

 
$
726

 
(a) 
Includes the elimination of transactions between segments.
(b) 
Includes $5 million of bad debt expense related to a note receivable for the nine months ended September 30, 2020, included in Operating expenses on the Condensed Consolidated Statements of Income/(Loss) included in Part I, Item 1 of this Quarterly Report on Form 10-Q.
(c) 
Reflects severance and other costs associated with layoffs due to the COVID-19 workforce reduction offset in part by employee retention credits received in connection with the U.S. CARES Act and similar international programs for wages paid to certain employees despite having operations suspended.
(d) 
Represents the resolution of and adjustment to certain contingent liabilities resulting from the Spin-off, the sale of the European vacation rentals business, and our separation from Cendant.
(e) 
Includes $4 million of stock based compensation expense for the nine months ended September 30, 2019.

Wyndham Vacation Clubs
Net revenues decreased $1.23 billion and Adjusted EBITDA decreased $528 million during the nine months ended September 30, 2020 compared with the same period of 2019. During the first quarter of 2020 and in anticipation of increased defaults on VOCRs due to the impacts of COVID-19, we recorded an additional $225 million provision which negatively impacted revenues and a corresponding $55 million benefit to cost of vacation ownership interests, representing estimated recoveries related to the additional provision. We expect the large increase in unemployment rates as a result of COVID-19 to have a negative impact on our owners’ ability to repay their contract receivables. The net negative impact of the additional

51



provision related to COVID-19 on Adjusted EBITDA was $170 million. The net revenue decrease of $1.22 billion (52.1%) was unfavorably impacted by foreign currency of $2 million (0.1%) and the total Adjusted EBITDA decrease of $528 million
(98.9%) was not materially impacted by foreign currency.

Other decreases in net revenues excluding the impact of currency were primarily driven by:
$1.09 billion decrease in gross VOI sales, net of Fee-for-Service sales, primarily driven by a 65.1% decrease in tours resulting from the temporary closure of our resorts and suspension of sales and marketing operations directly related to COVID-19; partially offset by a $207 million decrease in our provision for loan losses primarily due to lower gross VOI sales;
$72 million decrease in property management revenues primarily due to lower management fees and reimbursable revenues;
$25 million decrease in consumer financing revenues primarily due to a lower weighted average interest rate earned on a lower average portfolio balance;
$16 million decrease in ancillary revenues primarily due to a decrease in trial vacation package revenue and our co-branded credit card program; and
$2 million decrease in commission revenues as a result of lower Fee-for-Service VOI sales.

In addition to the drivers mentioned above, Adjusted EBITDA excluding the impact of currency was further impacted by:
$250 million decrease in sales and commission expenses primarily due to lower gross VOI sales;
$243 million decrease in marketing costs primarily due to the temporary suspension of sales and marketing operations;
$112 million decrease in the cost of VOIs sold primarily due to lower gross VOI sales and increased estimated inventory recoveries associated with our provision for loan losses;
$63 million decrease in property management expenses primarily due to lower management fees and lower reimbursable expenses;
$31 million decrease in general and administrative expenses primarily due to lower employee-related costs; and
$3 million decrease in consumer financing interest expense primarily due to a decrease in the weighted average interest rate on our non-recourse debt; partially offset by
$35 million increase in maintenance fees on unsold inventory primarily due to the temporary closure of our resorts resulting in the inability to recover a portion of these costs; and
$30 million increase in COVID-19 related costs primarily due to workforce reduction.

Panorama
Net revenues decreased $323 million and Adjusted EBITDA decreased $92 million during the nine months ended September 30, 2020 compared with the same period during 2019. Revenue decrease of $320 million (44.7%) was impacted by unfavorable foreign currency of $3 million (0.4%). Adjusted EBITDA decrease of $92 million (39.3%) was not materially impacted by foreign currency.

Decreases in net revenues excluding the impact of currency were primarily driven by:
$146 million decrease in vacation rentals revenue as a result of the sale of the North American vacation rentals business in October 2019;
$143 million net decrease in exchange and related service revenues driven by the negative impact of COVID-19 which resulted in higher cancellations and lower bookings; and
$31 million net decrease in ancillary revenues primarily due to the $51 million decrease of ancillary revenue generated by the North American vacations rentals business which was sold in October 2019, partially offset by an increase in revenue of $24 million from ARN, which was acquired in August 2019.

In addition to the drivers mentioned above, Adjusted EBITDA excluding the impact of currency was further impacted by:
$181 million decrease in costs due to the sale of the North American vacation rentals business; and
$72 million of decreased costs primarily associated with lower exchange and related service revenues; partially offset by
$24 million of increased revenue-related expenses from the ARN business.


52



Corporate and other
Corporate Adjusted EBITDA increased $5 million during the nine months ended September 30, 2020 compared to the same period in 2019 and was not materially impacted by foreign currency. The increase in Adjusted EBITDA was primarily due to lower employee-related costs.

RESTRUCTURING PLANS
During the nine months ended September 30, 2020, we recorded $24 million of restructuring expense. Due to the impact of COVID-19, we decided in the second quarter of 2020 to abandon the remaining portion of our administrative offices in New Jersey. We were notified in the second quarter that Wyndham Hotels exercised its early termination rights under the sublease agreement. As a result, we recorded $22 million of restructuring charges associated with non-lease components of the office space and $24 million of impairment charges associated with the write-off of right-of-use assets and furniture, fixtures and equipment at the Panorama segment. We also recognized an additional $2 million associated with office space for closed sales centers and $6 million of impairment charges associated with the write-off of right-of-use assets and furniture, fixtures and equipment at our WVC segment. We reduced the 2020 restructuring liability by less than $1 million of cash payments during the nine months ended September 30, 2020. The remaining 2020 restructuring liability of $24 million is expected to be paid by the end of 2029.

During 2019, we recorded $5 million of charges related to restructuring initiatives, most of which were personnel-related resulting from a reduction of approximately 100 employees. This action was primarily focused on enhancing organizational efficiency and rationalizing operations. The charges consisted of (i) $2 million at the WVC segment, (ii) $2 million at the Panorama segment, and (iii) $1 million in our corporate operations. We reduced the restructuring liability by $1 million of cash payments during 2019. During the nine months ended September 30, 2020, we incurred an additional $2 million of restructuring expenses at the Panorama segment and $1 million at our corporate operations. We reduced the restructuring liability by an additional $5 million of cash payments during the nine months ended September 30, 2020. The remaining 2019 restructuring liability of $2 million is expected to be paid by the end of 2021.

We have additional restructuring plans which were implemented prior to 2019 for which we reduced the liabilities by $3 million of cash payments during the nine months ended September 30, 2020. The remaining liability of less than $1 million as of September 30, 2020, is mostly personnel-related and is expected to be paid by the end of 2021.

FINANCIAL CONDITION, LIQUIDITY AND CAPITAL RESOURCES
Financial Condition
(In millions)
September 30,
2020
 
December 31,
2019
 
Change
Total assets
$
7,822

 
$
7,453

 
$
369

Total liabilities
8,815

 
7,977

 
838

Total (deficit)
(993
)
 
(524
)
 
(469
)

Total assets increased by $369 million from December 31, 2019 to September 30, 2020, primarily due to:
$921 million increase in Cash and cash equivalents primarily due to net cash proceeds from debt borrowings, partially offset by treasury share repurchases, dividend payments, and short-term investments included within Other assets; and
$132 million increase in Inventory primarily due to an increase in completed inventory partially offset by net COVID-19 impacts of exchange inventory write-offs. These increases were partially offset by
$25 million decrease in Restricted cash primarily due to net pay downs on our non-recourse debt;
$22 million decrease in Trade receivables, net primarily due to lower VOI trial package sales and timing of annualized subscription billings;
$599 million decrease in Vacation ownership contract receivables, net, primarily due to lower VOI sales and an increase in the loan loss provision driven by the economic downturn as a result of COVID-19; and
$23 million decrease in Goodwill and other intangibles related to ARN purchase revaluation, exchange rate fluctuations on goodwill, and the impairment of the Love Home Swap tradename at our Panorama segment.


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Total liabilities increased by $838 million from December 31, 2019 to September 30, 2020, primarily due to:
$1.15 billion increase in Debt due to $987 million increased borrowing under our revolving credit facility and issuance of the $650 million 6.625% secured notes during the third quarter, partially offset by $440 million of repayments on our revolving credit facility and $40 million repayment of our 7.375% secured notes. This increase was partially offset by
$60 million decrease in Deferred income primarily due to lower VOI trial package sales and lower upfront subscription payments associated with reduced member acquisition as a result of COVID-19;
$84 million decrease in Non-recourse vacation ownership debt primarily due to net repayments; and
$132 million decrease in deferred taxes primarily driven by a reduction of the liability for installment sale income recognition and increased loan loss provision related to COVID-19 impacts.

Total deficit increased $469 million from December 31, 2019 to September 30, 2020, primarily due to $258 million of Net loss attributable to Wyndham Destinations shareholders; $125 million of treasury stock repurchases; and $114 million of dividends.

Liquidity and capital resources
The global spread of COVID-19 has significantly impacted the travel industry, our company, our customers, and our employees. In response to COVID-19, we temporarily closed our resorts and suspended our sales and marketing operations for the majority of April and May. As a result, we significantly reduced our workforce and furloughed thousands of employees. These actions have had, and continue to have, an impact on our operations which could impact our liquidity in the future. However, we believe that our current net cash from operations, cash and cash equivalents on hand, and continued access to the debt markets provide us with sufficient liquidity to meet our ongoing cash needs for the near future.

At the end of the first quarter, we drew down our $1.0 billion five-year revolving credit facility, which expires in May 2023, as a precautionary measure to enhance liquidity. As of September 30, 2020, we have $1.28 billion in cash and cash equivalents and $393 million of available capacity on our revolving credit facility, net of letters of credit.

On July 15, 2020, the Company entered into an amendment to the Company’s credit agreement (“Credit Agreement Amendment”). The Credit Agreement Amendment established a relief period (“Relief Period”) with respect to the Company’s secured revolving credit facility, which commenced on July 15, 2020, and will end on April 1, 2022. Among other changes, this amendment adds a new minimum liquidity covenant, tested quarterly until the end of the Relief Period, of (i) $250 million plus (ii) 50% of the aggregate amount of dividends paid after the effective date of the Credit Agreement Amendment and on or prior to the last day of the relevant fiscal quarter.

On July 24, 2020, we issued $650 million senior secured notes maturing July 31, 2026, with an interest rate of 6.625%. The proceeds will be used for general corporate purposes, which may include the repayment of outstanding indebtedness under our secured revolving credit facility, the future repayment of our 5.625% secured notes due March 2021 and the payment of related fees and expenses. In the third quarter, we repaid $350 million of our indebtedness under the secured revolving credit facility.

We plan to continue to use our conduit facilities and non-recourse debt borrowings to finance VOCRs. During the second quarter, we successfully closed on a $325 million private securitization financing. While this transaction was at a higher cost compared to transactions we completed in the past, it was favorable to similar transactions completed in the public market at that time. We also closed on a $575 million public securitization financing during the third quarter at a similar cost compared to transactions we have completed in the past. These transactions provide reinforcement that we expect to maintain adequate liquidity.

Our non-recourse timeshare receivables U.S. dollars (“USD”) bank conduit facility, with borrowing capability of $800 million, had $694 million of available capacity as of September 30, 2020. Borrowings under this facility are required to be repaid as the collateralized receivables amortize, but no later than September 2022. On October 27, 2020 we renewed this facility, extending the end of the commitment period from August 30, 2021 to October 31, 2022. See Note 27Subsequent Events to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q for additional details.

Our non-recourse timeshare receivables Australian and New Zealand dollars (“AUD” and “NZD”) bank conduit facility has a borrowing capability of A$255 million and NZ$48 million through September 2021 and available capacity of $53 million as of September 30, 2020. Borrowings under this facility are required to be repaid no later than September 2023.

We may, from time to time, depending on market conditions and other factors, repurchase our outstanding indebtedness, whether or not such indebtedness trades above or below its face amount, for cash and/or in exchange for other securities or other consideration, in each case in open market purchases and/or privately negotiated transactions.

54




We are currently evaluating the impact of the transition from the London Interbank Offered Rate (“LIBOR”) as an interest rate benchmark to other potential alternative reference rates, including but not limited to the Secured Overnight Financing Rate (“SOFR”). Currently, we have debt and derivative instruments in place that reference LIBOR-based rates. Although certain of these LIBOR based obligations provide for alternative methods of calculating the related interest rate payable (including transition to an alternative benchmark rate) if LIBOR is not reported, uncertainty as to the extent and manner of future changes may result in interest rates and/or payments that are higher than, lower than, or that do not otherwise correlate over time with the interest rates and/or payments that would have been made on our obligations if LIBOR was available in its current form. The transition from LIBOR is estimated to take place after 2021 and management will continue to actively assess the related opportunities and risks involved in this transition. On October 27, 2020, we closed on the renewal of our USD bank conduit facility (see Note 27Subsequent Events to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q for additional details) and adopted appropriate LIBOR disclosures for asset-backed securities (“ABS”) financing structures as part of the renewal. We intend to include such language in our other relevant agreements prior to the end 2021.

CASH FLOW
The following table summarizes the changes in cash, cash equivalents and restricted cash during the nine months ended September 30, 2020 and 2019 (in millions):
 
Nine Months Ended September 30,
 
2020
 
2019
 
Change
Cash provided by/(used in)
 
 
 
 
 
Operating activities:
 
 
 
 


Continuing operations
$
224

 
$
321

 
$
(97
)
Discontinued operations

 
(1
)
 
1

Investing activities:
 
 
 
 
 
Continuing operations
(98
)
 
(115
)
 
17

Discontinued operations

 
(22
)
 
22

Financing activities:
 
 
 
 
 
Continuing operations
775

 
(156
)
 
931

Discontinued operations

 

 

Effects of changes in exchange rates on cash and cash equivalents
(5
)
 
(4
)
 
(1
)
Net change in cash, cash equivalents and restricted cash
$
896

 
$
23

 
$
873


Operating Activities
Net cash provided by operating activities from continuing operations was $224 million for the nine months ended September 30, 2020, compared to $321 million in the prior year. This $97 million decrease was driven by a $592 million decrease in net results from continuing operations; a $138 million decrease in non-cash add-back items primarily due to lower deferred income taxes offset by higher asset impairments and provision for loan losses; partially offset by a $633 million decrease in cash utilized for working capital (cash outflow due to the net change in assets and liabilities).

Net cash used in operating activities from discontinued operations was $1 million in 2019, related to the sale of the European vacation rentals business.

Investing Activities
Net cash used in investing activities from continuing operations was $98 million for the nine months ended September 30, 2020, compared to $115 million in the prior year. This decrease was primarily related to acquisition of businesses in 2019 of $51 million, for which there was no equivalent in 2020, and $19 million of lower purchases of property and equipment in 2020; partially offset by $50 million purchase of investments in 2020.

Net cash used in investing activities from discontinued operations was $22 million in 2019, related to the sale of the European vacation rentals business.

Financing Activities
Net cash provided by financing activities from continuing operations was $775 million for the nine months ended September 30, 2020, compared to net cash used of $156 million in the prior year. The increase was primarily due to $1.01

55



billion of higher net proceeds from debt and notes driven by $402 million increase in net proceeds from our secured revolving credit facility and $650 million note issuance in 2020, offset by increased repayments on notes of $40 million; an $87 million decrease in cash used for share repurchases; and $69 million of payments made to Wyndham Hotels in 2019, for which there was no equivalent in 2020; partially offset by $233 million of higher net repayments of non-recourse debt.

Capital Deployment
We focus on deploying capital for the highest possible returns. Ultimately, our business objective is to grow our business while optimizing cash flow and Adjusted EBITDA. We intend to continue to invest in select capital and technological improvements across our business. We may also seek to strategically grow the business through merger and acquisition activities. Finally, over the long term we intend to continue to return value to shareholders through the repurchase of common stock and payment of dividends, although our share repurchase program has been temporarily suspended since March 2020 as a result of the impact of COVID-19. All future declarations of quarterly cash dividends are subject to final approval by the Board of Directors (“Board”).

During the nine months ended September 30, 2020, we spent $134 million on vacation ownership development projects (inventory). We believe that our vacation ownership business currently has adequate finished inventory to support vacation ownership sales for at least the next year. During 2020, we anticipate spending between $160 million and $180 million on vacation ownership development projects, a reduction of approximately $94 million due to the impact of COVID-19 on our industry and business. The average inventory spend on vacation ownership development projects for the four-year period 2020 through 2023 is expected to be $170 million annually. We expect to have adequate inventory to support vacation ownership sales through at least the next four to five years.

During the nine months ended September 30, 2020, we spent $56 million on capital expenditures primarily for information technology and sales center improvement projects. During 2020, we anticipate spending between $70 million and $75 million on capital expenditures, a reduction of approximately $50 million due to the impact of COVID-19, deferring several projects beyond 2020.

In connection with our focus on optimizing cash flow, we are continuing our asset-light efforts in vacation ownership by seeking opportunities with financial partners whereby they make strategic investments to develop assets on our behalf. We refer to this as Just-in-Time. The partner may invest in new ground-up development projects or purchase from us, for cash, existing in-process inventory which currently resides on our balance sheet. The partner will complete the development of the project and we may purchase finished inventory at a future date as needed or as obligated under the agreement.

We expect that the majority of the expenditures that will be required to pursue our capital spending programs, strategic investments and vacation ownership development projects will be financed with cash flow generated through operations and cash and cash equivalents. Additional expenditures are expected to be financed with general corporate borrowings.

Stock Repurchase Program
On August 20, 2007, our Board authorized a stock repurchase program that enables us to purchase our common stock. The Board has since increased the capacity of the program eight times, most recently in October 2017 by $1.0 billion, bringing the total authorization under the current program to $6.0 billion. Proceeds received from stock option exercises have increased repurchase capacity by $78 million since the inception of this program.

Under our current stock repurchase program, we repurchased 3.1 million shares at an average price of $40.79 for a cost of $125 million during the nine months ended September 30, 2020. We suspended share repurchase activity in March 2020 due to uncertainty associated with COVID-19. On July 15, 2020, we amended the credit agreement for our revolving credit facility and term loan B. Among other changes, the Credit Agreement Amendment places us into a Relief Period from July 15, 2020 through April 1, 2022 that prohibits the use of cash for share repurchases unless the first lien leverage ratio is below 4.25 to 1.0 after the share repurchase.

Dividends
During the quarterly periods ended March 31, and June 30, 2020, we paid cash dividends of $0.50 per share, and in the quarterly period ended September 30, 2020, we paid cash dividends of $0.30 per share ($112 million in aggregate). During the quarterly periods ended March 31, June 30, and September 30, 2019, we paid cash dividends of $0.45 per share ($125 million in aggregate). On July 15, 2020, we amended the Credit Agreement governing our revolving credit facility and term loan B. Among other changes, the amendment places us into a Relief Period which adds a new minimum liquidity covenant, tested quarterly until the end of the Relief Period, of (i) $250 million plus (ii) 50% of the aggregate amount of dividends paid after the

56



amendment effective date and on or prior to the last day of the relevant fiscal quarter.

Although our quarterly dividend was reduced during the third quarter of 2020 due to the impact on COVID-19, our ongoing dividend policy is to grow our dividend at the rate of growth of our earnings at a minimum. The declaration and payment of future dividends to holders of our common stock are at the discretion of our Board and depend upon many factors, including our financial condition, earnings, capital requirements of our business, covenants associated with certain debt obligations, legal requirements, regulatory constraints, industry practice and other factors that our Board deems relevant. There is no assurance that a payment of a dividend will occur in the future.

Financial Obligations
Debt Covenants
The revolving credit facilities and term loan B are subject to covenants including the maintenance of specific financial ratios as defined in the credit agreement. The financial ratio covenants consist of a minimum interest coverage ratio and a maximum first lien leverage ratio. The interest coverage ratio is calculated by dividing consolidated EBITDA (as defined in the credit agreement) by consolidated interest expense (as defined in the credit agreement), both as measured on a trailing 12-month basis preceding the measurement date. The first lien leverage ratio is calculated by dividing consolidated first lien debt (as defined in the credit agreement) as of the measurement date by consolidated EBITDA (as defined in the credit agreement) as measured on a trailing 12-month basis preceding the measurement date.

The global spread of COVID-19 has significantly impacted the travel industry, our company, our customers, and our employees. Our response to COVID-19 initially focused on the health and safety of our owners, members, guests and employees, when we closed the majority of our resorts and sales centers. We also were keenly focused on preserving cash, cutting costs and managing liquidity. While we have reopened 85% of our U.S. resorts as of September 30, 2020 (97% as of the date of this filing) and restarted 77% of our U.S. sales and marketing operations (79% as of the date of this filing), the continued impact of COVID-19 on our industry and business will lead to a higher first lien leverage ratio in the near term. On July 15, 2020, we amended the credit agreement governing the revolving credit facility and term loan B which increased the maximum first lien leverage ratio and decreased the minimum interest coverage ratio allowed during the specified Relief period through the first quarter of 2022. The Relief period includes certain restrictions on the use of cash including the prohibition of share repurchases unless the first lien leverage ratio is below the original ratio of 4.25 to 1.0 after the share repurchase. We have the option to terminate this Relief period at any time we can demonstrate compliance with the 4.25 to 1.0 first lien leverage ratio. During the third quarter of 2020, the Relief period increased the maximum first lien leverage ratio to not exceed 6.50 to 1.0. Additionally, during the Relief period, a new minimum liquidity covenant was added, which is tested quarterly until the end of the Relief period, and requires us to maintain an interest coverage ratio (as defined in the Credit Agreement) of not less than 2.00 to 1.0. See Note 11Debt to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q for additional details.

As of September 30, 2020, our first lien leverage ratio was 4.1 to 1.0 and our interest coverage ratio was 4.2 to 1.0. These ratios do not include interest expense or indebtedness related to any qualified securitization financing (as defined in the credit agreement). As of September 30, 2020, we were in compliance with the financial covenants described above.

Each of our non-recourse, securitized term notes, and the bank conduit facilities contain various triggers relating to the performance of the applicable loan pools. If the VOCRs pool that collateralizes one of our securitization notes fails to perform within the parameters established by the contractual triggers (such as higher default or delinquency rates), there are provisions pursuant to which the cash flows for that pool will be maintained in the securitization as extra collateral for the note holders or applied to accelerate the repayment of outstanding principal to the note holders. As of September 30, 2020, all of our securitized loan pools were in compliance with applicable contractual triggers.

LIQUIDITY
Our vacation ownership business finances certain of its VOCRs through (i) asset-backed conduit facilities and (ii) term asset-backed securitizations, all of which are non-recourse to us with respect to principal and interest.

We have a USD bank conduit facility for which we extended its term through October 31, 2022 (see Note 27Subsequent Events to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q for additional details), and an AUD/NZD bank conduit facility, with a term through September 2021, amounting to a combined capacity of $1.01 billion. As of September 30, 2020, we had $747 million of availability under these asset-backed conduit facilities.


57



Our liquidity position may be negatively affected by unfavorable conditions in the capital markets in which we operate or if our VOCRs portfolios do not meet specified portfolio credit parameters. Our liquidity, as it relates to our VOCRs securitization program, could be adversely affected if we were to fail to renew or replace our conduit facilities on their expiration dates, or if a particular receivables pool were to fail to meet certain ratios, which could occur in certain instances if the default rates or other credit metrics of the underlying VOCRs deteriorate. Our ability to sell securities backed by our VOCRs depends on the continued ability and willingness of capital market participants to invest in such securities. During the second quarter, we successfully closed on a $325 million private securitization financing. While this transaction was at a higher cost compared to transactions we completed in the past, it was favorable to similar transactions completed in the public market at that time. We also closed on a $575 million public securitization financing during the third quarter at a similar cost compared to transactions we have completed in the past. These transactions provide reinforcement that we expect to maintain adequate liquidity.

We primarily utilize surety bonds in our vacation ownership business for sales and development transactions in order to meet regulatory requirements of certain states. In the ordinary course of our business, we have assembled commitments from 12 surety providers in the amount of $2.3 billion as of September 30, 2020, of which $233 million is outstanding. The availability, terms and conditions and pricing of bonding capacity are dependent on, among other things, continued financial strength and stability of the insurance company affiliates providing the bonding capacity, general availability of such capacity and our corporate credit rating. If the bonding capacity is unavailable or, alternatively, the terms and conditions and pricing of the bonding capacity are unacceptable to us, our vacation ownership business could be negatively impacted.

During the second quarter of 2020, Moody’s Investors Service, Inc. downgraded our secured debt rating from Ba2 to Ba3 with a “negative outlook.” Our secured debt is rated BB- with a “negative outlook” by Standard & Poor’s Rating Services, and BB+ with a “negative outlook” by Fitch Rating Agency. A security rating is not a recommendation to buy, sell or hold securities and is subject to revision or withdrawal by the assigning rating organization. Reference in this report to any such credit rating is intended for the limited purpose of discussing or referring to aspects of our liquidity and of our costs of funds. Any reference to a credit rating is not intended to be any guarantee or assurance of, nor should there be any undue reliance upon, any credit rating or change in credit rating, nor is any such reference intended as any inference concerning future performance, future liquidity or any future credit rating. For information regarding the impact of our credit rating downgrade and credit rating downgrade of Wyndham Hotels, see Note 25Transactions with Former Parent and Former Subsidiaries - Matters Related to the European Vacation Rentals Business to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q.

SEASONALITY
We experience seasonal fluctuations in our net revenues and net income from sales of VOIs and vacation exchange fees. Revenues from sales of VOIs are generally higher in the third quarter than in other quarters due to increased leisure travel. Revenues from vacation exchange fees are generally highest in the first quarter, which is generally when members of our vacation exchange business book their vacations for the year. Our seasonality has been and could continue to be impacted by COVID-19.

The seasonality of our business may cause fluctuations in our quarterly operating results. As we expand into new markets and geographical locations, we may experience increased or different seasonality dynamics that create fluctuations in operating results different from the fluctuations we have experienced in the past.


58



CONTRACTUAL OBLIGATIONS
The following table summarizes our future contractual obligations for the 12-month periods set forth below (in millions):
 
10/1/20 - 9/30/21
 
10/1/21 - 9/30/22
 
10/1/22 - 9/30/23
 
10/1/23 - 9/30/24
 
10/1/24 - 9/30/25
 
Thereafter
 
Total
Non-recourse debt (a)
$
366

 
$
316

 
$
254

 
$
256

 
$
270

 
$
995

 
$
2,457

Debt
250

 
649

 
950

 
298

 
291

 
1,738

 
4,176

Interest on debt (b)
275

 
241

 
204

 
169

 
149

 
156

 
1,194

Finance leases
3

 
3

 
1

 
1

 

 

 
8

Operating leases (c)
34

 
32

 
30

 
30

 
27

 
59

 
212

Purchase commitments (d)
272

 
204

 
129

 
119

 
120

 
443

 
1,287

Inventory sold subject to conditional repurchase (e)
56

 
30

 

 

 

 

 
86

Separation liabilities (f)
1

 
12

 

 

 

 
2

 
15

Other (g)
11

 
10

 

 

 

 

 
21

Total (h)
$
1,268

 
$
1,497

 
$
1,568

 
$
873

 
$
857

 
$
3,393

 
$
9,456

 
(a) 
Represents debt that is securitized through bankruptcy-remote special purpose entities the creditors of which have no recourse to us for principal and interest.
(b) 
Includes interest on debt, non-recourse debt, and finance leases; estimated using the stated interest rates on our debt and non-recourse debt.
(c) 
Represents all operating leases including those with a lease of 12 months or less.
(d) 
Includes (i) $1.0 billion for marketing-related activities; (ii) $153 million relating to the development of vacation ownership properties, of which $59 million is included within Accrued expenses and other liabilities on the Condensed Consolidated Balance Sheets included in Part I, Item 1 of this Quarterly Report on Form 10-Q; and (iii) $31 million for information technology activities.
(e) 
Represents obligations to repurchase completed vacation ownership properties from third-party developers (See Note 9Inventory to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q for further detail) of which $19 million was included within Accrued expenses and other liabilities on the Condensed Consolidated Balance Sheets included in Part I, Item 1 of this Quarterly Report on Form 10-Q.
(f) 
Represents liabilities which we assumed and are responsible for pursuant to the Cendant Separation and Spin-off (See Note 25Transactions with Former Parent and Former Subsidiaries to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q for further details).
(g) 
Represents future consideration to be paid for the acquisition of ARN (See Note 5Acquisitions to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q for further details).
(h) 
Excludes a $40 million liability for unrecognized tax benefits associated with the accounting guidance for uncertainty in income taxes since it is not reasonably estimable to determine the periods in which such liability would be settled with the respective tax authorities.

COMMITMENTS AND CONTINGENCIES
From time to time, we are involved in claims, legal and regulatory proceedings, and governmental inquiries related to our business, none of which, in the opinion of management, is expected to have a material effect on our results of operations or financial condition. For discussion of these matters along with our guarantees and indemnifications see Note 17Commitments and Contingencies to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q.

CRITICAL ACCOUNTING POLICIES
In presenting our financial statements in conformity with generally accepted accounting principles, we are required to make estimates and assumptions that affect the amounts reported therein. Several of the estimates and assumptions we are required to make relate to matters that are inherently uncertain as they pertain to future events. However, events that are outside of our control cannot be predicted and, as such, they cannot be contemplated in evaluating such estimates and assumptions. If there is a significant unfavorable change to current conditions, it could result in a material impact to our consolidated results of operations, financial position and liquidity. We believe that the estimates and assumptions we used when preparing our financial statements were the most appropriate at that time. These Condensed Consolidated Financial Statements should be read in conjunction with the audited Consolidated Financial Statements included in the Annual Report filed on Form 10-K with the SEC on February 26, 2020, which includes a description of our critical accounting policies that involve subjective and complex judgments that could potentially affect reported results. Below we include updates that have occurred since the filing of our most recent 10-K.

Impairment of Long-Lived Assets. With regard to the goodwill and other indefinite-lived intangible assets recorded in connection with business combinations, we annually (during the fourth quarter of each year subsequent to completing our annual forecasting process), or more frequently if circumstances indicate that the value of goodwill may be impaired, review

59



the reporting units’ carrying values as required by the guidance for goodwill and other intangible assets. This is done either by performing a qualitative assessment or a quantitative assessment, with an impairment being recognized only if a reporting unit’s fair value is less than carrying value. In any given year we can elect to perform a qualitative assessment to determine whether it is more likely than not that the fair value of a reporting unit is in excess of its carrying value. If it is not more likely than not that the fair value is in excess of the carrying value, or we elect to bypass the qualitative assessment, we would utilize the quantitative assessment. The qualitative factors evaluated include macroeconomic conditions, industry and market considerations, cost factors, overall financial performance, our historical share price as well as other industry-specific considerations. Given the impact of COVID-19 on our industry and business, we performed a qualitative assessment for impairment on each reporting unit’s goodwill, as well as a quantitative assessment on ARN’s goodwill during the third quarter of 2020. Based on the results of these assessments we determined that ARN’s goodwill is not impaired and that it is more likely than not that our goodwill is not impaired at our other reporting units. To the extent estimated discounted cash flows are revised downward for ARN, whether as a result of continued and worsening COVID-19 impacts or if management’s current negotiations to expand ARN programs both internally and externally do not materialize as expected, we may be required to write-down all or a portion of goodwill, which would adversely impact earnings.

We also determine whether the carrying value of other indefinite-lived intangible assets is impaired on an annual basis or more frequently if indicators of potential impairment exist. Application of the other indefinite-lived intangible assets impairment test requires judgment in the assumptions underlying the approach used to determine fair value. The fair value of each other indefinite-lived intangible asset is estimated using a discounted cash flow methodology. This analysis requires significant judgments, including anticipated market conditions, operating expense trends, estimation of future cash flows, which are dependent on internal forecasts, and estimation of long-term rate of growth. The estimates used to calculate the fair value of other indefinite-lived intangible assets change from year to year based on operating results and market conditions. Changes in these estimates and assumptions could materially affect the determination of fair value and the other indefinite-lived intangible assets impairment.

We also evaluate the recoverability of our other long-lived assets, including property and equipment and amortizable intangible assets, if circumstances indicate impairment may have occurred, pursuant to guidance for impairment or disposal of long-lived assets. This analysis is performed by comparing the respective carrying values of the assets to the current and expected future cash flows, on an undiscounted basis, to be generated from such assets. Property and equipment is evaluated separately within each segment. If such analysis indicates that the carrying value of these assets is not recoverable, the carrying value of such assets is reduced to fair value.

In addition to the goodwill assessment mentioned above, as a result of the impacts of COVID-19 we performed an interim impairment analysis on our property and equipment, inventory, other intangible assets and certain other assets during the three quarterly periods of 2020. There were $10 million of impairments recognized during the first quarter of 2020 related to prepaid development costs and undeveloped land and impairment of the Love Home Swap tradename. In the second quarter, we recorded a $24 million impairment related to the New Jersey lease (see Note 24Restructuring to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q for additional details), and a $9 million impairment related to other assets including equity investments, lease assets, and furniture, fixtures and equipment. During the third quarter we recorded $6 million of impairments driven by right-to-use leases and related fixed assets within the WVC segment due to closed sales centers. These impairments are included within the Asset impairments line of the Condensed Consolidated Statements of Income/(Loss) included in Part I, Item 1 of this Quarterly Report on Form 10-Q. For additional details on these impairments see Note 23Impairments to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q.

In addition to the critical accounting policies discussed above, as part of our adoption of the Credit Losses accounting standard, we made an accounting policy election to present accrued interest receivable included within Trade receivables, net separate from our Vacation ownership contract receivables, net on the Condensed Consolidated Balance Sheets included in Part I, Item 1 of this Quarterly Report on Form 10-Q and elected not to estimate an allowance for credit losses on the accrued interest receivable balance. Once a contract is 91 days past due, we cease accruing interest and reverse all accrued interest recognized to date against interest income included within Consumer financing revenue on the Condensed Consolidated Statements of Income/(Loss) included in Part I, Item 1 of this Quarterly Report on Form 10-Q. We resume accruing interest for contracts which we had previously ceased accruing interest once the contract is less than 91 days past due. 


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Item 3. Quantitative and Qualitative Disclosures about Market Risks.
We assess our market risks based on changes in interest and foreign currency exchange rates utilizing a sensitivity analysis that measures the potential impact in earnings, fair values and cash flows based on a hypothetical 10% change (increase and decrease) in interest and foreign currency exchange rates. We used September 30, 2020 market rates to perform a sensitivity analysis separately for each of our market risk exposures. The estimates assume instantaneous, parallel shifts in interest rate yield curves and exchange rates. We have determined, through such analyses, that a hypothetical 10% change in the interest rates would have resulted in less than $1 million increase or decrease in annual consumer financing interest expense and total interest expense. We have determined that a hypothetical 10% change in the foreign currency exchange rates would have resulted in an approximate increase or decrease to the fair value of our outstanding forward foreign currency exchange contracts of $5 million, which would generally be offset by an opposite effect on the underlying exposure being economically hedged. As such, we believe that a 10% change in interest rates or foreign currency exchange rates would not have a material effect on our prices, earnings, fair values, and cash flows.

Our variable rate borrowings, which include our term loan, non-recourse conduit facilities and revolving credit facility, expose us to risks caused by fluctuations in the applicable interest rates. The total outstanding balance of such variable rate borrowings at September 30, 2020, was $267 million in non-recourse debt and $839 million in corporate debt. A 100 basis point change in the underlying interest rates would result in a $3 million increase or decrease in annual consumer financing interest expense and a $8 million increase or decrease in our annual debt interest expense.

Item 4. Controls and Procedures.
(a)
Disclosure Controls and Procedures. As of the end of the period covered by this report, we carried out an evaluation, under the supervision and with the participation of our management, including our principal executive and principal financial officers, of the effectiveness of the design and operation of our disclosure controls and procedures (as such term is defined in Rule 13(a)-15(e) of the Securities Exchange Act of 1934 (the “Exchange Act”)). Based on such evaluation, our principal executive and principal financial officers concluded that our disclosure controls and procedures were designed and functioning effectively to provide reasonable assurance that information required to be disclosed by us in the reports we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the SEC, and to provide reasonable assurance that such information is accumulated and communicated to our management, including our principal executive and principal financial officers, as appropriate, to allow timely decisions regarding required disclosure.

(b)
Internal Control Over Financial Reporting. There have been no changes in our internal control over financial reporting (as such term is defined in Rule 13a-15(f) under the Exchange Act) during the period to which this report relates that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. As of September 30, 2020, we utilized the criteria established in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

As a result of COVID-19, most of our employees began working remotely in late March 2020. We have not identified any material changes in our disclosure controls and procedures, nor our internal control over financial reporting as a result of this change. We are continually monitoring and assessing the COVID-19 situation to minimize the impact on the design and operating effectiveness of our internal controls.

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PART II – OTHER INFORMATION
Item 1. Legal Proceedings.
We are involved in various claims and lawsuits arising in the ordinary course of business, none of which, in the opinion of management, is expected to have a material adverse effect on our results of operations or financial condition. See Note 17Commitments and Contingencies to the Condensed Consolidated Financial Statements for a description of claims and legal actions arising in the ordinary course of our business and Note 25Transactions with Former Parent and Former Subsidiaries to the Condensed Consolidated Financial Statements for a description of our obligations regarding Cendant contingent litigation, matters related to Wyndham Hotels & Resorts, Inc. (“Wyndham Hotels”), matters related to the European vacation rentals business, and the North American vacation rentals business. Both notes are included in Part I, Item 1 of this Quarterly Report on Form 10-Q.

Item 1A. Risk Factors.
The discussion of our business and operations should be read together with the risk factors contained in Part I, Item 1A. of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019, Part II, Item 1A. of our Quarterly Report on Form 10-Q for the fiscal quarter ended March 31, 2020, and Part II, Item 1A. of our Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2020, filed with the Securities and Exchange Commission, which describe various risks and uncertainties to which we are or may become subject. These risks and uncertainties have the potential to affect our business, financial condition, results of operations, cash flows, strategies or prospects in a material and adverse manner. As of September 30, 2020, there have been no material changes to the risk factors set forth in Part I, Item 1A. of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019, as updated in Part II, Item 1A. of our Quarterly Report on Form 10-Q for the fiscal quarter ended March 31, 2020 and Part II, Item 1A. of our Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2020, except as noted below and except to the extent factual information disclosed elsewhere in this Quarterly Report on Form 10-Q relates to such risk factors.

The global outbreak of COVID-19 and the recent temporary closure of all of our resorts and sales centers have significantly negatively affected our operations, and continued closure or reclosure, as well as the continuing impact of measures that limit our ability to operate, may significantly negatively affect our future business, financial condition and results of operations.

The global outbreak of novel coronavirus global pandemic (“COVID-19”) has led, and will likely continue to lead, to disruptions in the global economy. Tourism and travel-related industries continue to face significant disruption as a result of the COVID-19 pandemic, as the United States of America (“U.S.”) federal government and its individual states as well as foreign countries have taken, and in light of recent increases in new COVID-19 cases, will likely continue to take, actions to curb the spread of COVID-19, including encouraging or mandating "social distancing" and quarantines, mandating certain business closures, limiting the number of individuals that may gather in one location and implementing travel restrictions. COVID-19 has caused, and will likely continue to cause, extreme volatility in the equity markets and the capital markets, generally.

Our business has been significantly negatively affected by COVID-19. In response to COVID-19, we temporarily closed our resorts in mid-March across the globe and suspended our vacation ownership sales and marketing operations. Our temporary resort and sales center closures led to significant declines in our vacation ownership interest (“VOI”) sales during this closure period. We also experienced an increase in cancellations and a decrease in bookings for our Panorama business. As a result of these closures, we reduced our workforce and furloughed or laid off approximately 9,000 employees. Given the magnitude of these events, our revenues were negatively impacted and we incurred $31 million and $377 million of charges directly related to COVID-19 during the three and nine months ended September 30, 2020. As of September 30, 2020, we have reopened 85% of our U.S. resorts (97% as of the date of this filing) and the majority of these resorts have re-opened to full capacity following local health guidelines. We estimate that the remaining suspended operations will resume in early 2021. Approximately 5,700 employees remain laid off or furloughed. We have restarted our sales and marketing operations at the majority of the U.S. resorts that have reopened; however, revenue has not returned to pre-COVID-19 levels. While the levels of restrictions on operations imposed by governmental authorities have reduced in some locations, they have increased in other locations, and there is continued uncertainty regarding the trend of these restrictions going forward.

The duration of the impact of COVID-19 and our resort and sales centers closures and our ability to implement our growth strategy is uncertain, as the full impact and duration of the COVID-19 outbreak continues to evolve. Continued closure and/or reclosure of resorts and sales centers could result in additional COVID-19 charges, including idle pay for certain sales and marketing employees, and could result in potential further impairment of assets. If the impact of COVID-19 continues or worsens, our revenues will continue to be negatively impacted.


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The actions we have taken to reduce operating costs and improve efficiency, including the layoff and furloughing of a substantial number of our employees and further changes we may make in the future to reduce costs, have caused and may continue to cause us to experience operational challenges, including as a result of furloughed employees not returning to employment because they have obtained alternative employment or otherwise, and may negatively impact our ability to attract and retain associates, our reputation and market share. In addition, the increase in the number of our employees working remotely has increased certain risks to our business, including increased demand on our information technology resources and systems, greater potential for phishing and other cybersecurity attacks, and an increase in the number of points of potential attack, and any failure to effectively manage these risks and to timely identify and respond to any cyberattacks, may adversely affect our business. The pandemic may also have long-term effects on the nature of the office environment and remote working, which may present operational challenges that could adversely affect our business. Working remotely has caused strain for, and may adversely impact the productivity of, certain employees, which conditions, if prolonged, could harm our business. Additionally, efforts to re-open our offices safely may not be successful, could expose our personnel to health risks and will involve additional financial burdens.

In addition, increases in unemployment due to COVID-19 and the measures implemented to contain the spread of the virus may continue to negatively impact our VOI owners’ ability to repay their contract receivables. If unemployment rates increase and/or our collection experience for our vacation ownership contract receivables (“VOCRs”) declines more than we estimated in the first quarter, we may need to further increase our allowance for loan losses for VOCRs. The additional $225 million allowance recorded in the first quarter provided for the full estimated impact of a prolonged recession (approximately 18 months to return to pre-COVID-19 employment) based on our historical data for the most recent recession in 2008; therefore we would not expect any future additional adjustments to be as material as the adjustment taken in the first quarter.

Given a range of different scenarios related to the COVID-19 impact on our business, we expect to maintain adequate liquidity and remain in compliance with our debt covenants. However, the effects of COVID-19 may also negatively affect our ability to comply with existing covenants under our debt agreements, increase our cost of capital or make additional capital more difficult to obtain or available only on terms less favorable to us, if at all. Subject to the provisions of the amendment to our credit agreement (“Credit Agreement Amendment”), our secured revolving credit facility requires us to maintain a minimum interest coverage ratio of at least 2.50 to 1.00 as of the measurement date and a maximum first lien leverage ratio not to exceed 4.25 to 1.00 as of the measurement date. However, the Credit Agreement Amendment establishes a relief period with respect to our secured revolving credit facility, which began on July 15, 2020, and will last until the earlier of April 1, 2022, and the termination by us of the relief period, subject to certain conditions (“Relief Period”). The Credit Agreement Amendment increases the leverage-based financial covenant by varying levels for each applicable quarter during the Relief Period, in each case which represents an increase to the existing leverage-based financial covenant of 4.25 to 1.00. Following the Relief Period, the Credit Agreement Amendment re-establishes the existing leverage-based financial covenant of 4.25 to 1.00, tested on the basis of trailing 12-month consolidated EBITDA (as defined in the Credit Agreement). In addition, the Credit Agreement Amendment, among other things, increases the interest rate applicable to borrowings under our secured revolving credit facility based on our first lien leverage ratio in any quarter it exceeds 4.25 to 1.0, until the end of the Relief Period; adds a new minimum liquidity covenant, tested quarterly until the end of the Relief Period, of (i) $250 million plus (ii) 50% of the aggregate amount of dividends paid after the Amendment Effective Date and on or prior to the last day of the relevant fiscal quarter and requires us to maintain an interest coverage ratio (as defined in the Credit Agreement) of not less than 2.00 to 1.00, which shall increase to 2.50 to 1.00 after the Relief Period, the level existing prior to the Amendment Effective Date. Finally, the Credit Agreement Amendment amends the definition of “Material Adverse Effect” in the Credit Agreement to take into consideration the COVID-19 pandemic during the Relief Period, to the extent disclosed prior to July 15, 2020, in our public filings and certain other specified materials. The continued impact of COVID-19 on our industry and business may impact our ability to maintain compliance with these debt covenants in the future. If we fail to comply with our debt covenants, including as amended by the Credit Agreement Amendment during the Relief Period, the lenders under our secured revolving credit facility and term loan B, subject to our right to cure, would have the right to terminate and declare the outstanding loans to be immediately due and payable, and any such default could trigger a cross-default, acceleration or other consequences under other indebtedness or financial instruments to which we are a party. Any continued impact of COVID-19 on our industry and business will also lead to a higher first lien leverage ratio in the future. If this ratio exceeds 3.75 to 1.0 after the aforementioned Relief Period, the interest rate on revolver borrowings will increase by 25 basis points, and we would be subject to higher fees associated with our letters of credit. In addition, during the Relief Period, the interest rate applicable to borrowings under our secured revolving credit facility based on the our first lien leverage ratio in any given quarter is subject to further increases.

COVID-19 has also impacted the public asset-backed securities market, and thus impacted our ability to issue asset-backed securities in the first quarter. However, in April 2020, we successfully closed on a $325 million private securitization financing at a higher cost compared to transactions we have completed in the past. In August 2020, we successfully closed on a $575 million public securitization financing at a similar cost compared to transactions we have completed in the past. The impact of

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COVID-19 on the financial markets may have an impact on the availability of this type of funding and other types of financing in the near term and terms for hospitality/travel-related companies may command a higher interest rate. The ongoing effects of COVID-19 on our operations could have a significant negative impact on our financial results, capital and liquidity, as well as our credit rating, and such negative impact could continue well beyond the containment of such outbreak.

In connection with the sale of our European vacation rentals business, Wyndham Hotels provided certain post-closing credit support in the form of guarantees. As part of this agreement Wyndham Hotels is required to maintain minimum credit ratings which increased to Ba1 for Moody’s Investors Service, Inc. (“Moody’s”) and BB+ for Standard & Poor’s Rating Services (“S&P”) on May 9, 2020. In April 2020, S&P downgraded Wyndham Hotels’ credit rating from BB+ to BB. Although any ultimate exposure relative to indemnities retained from the European vacation rentals sale will be shared two-thirds by us and one-third by Wyndham Hotels, as the selling entity, we are responsible for administering additional security to enhance corporate guarantees in the event either company falls below a certain credit rating threshold.

As a result of the Wyndham Hotels credit ratings downgrade, we posted £58 million surety bond and a £36 million letter of credit ($75 million and $46 million as of September 30, 2020) and we will maintain them until such time that either companies’ S&P’s and Moody’s credit rating improves to BB+/Ba1. In addition, as a result of Moody’s downgrade in May 2020, the coupon rate on the 5.40% notes due 2024, the 6.35% notes due 2025, and the 5.75% notes due 2027 increased by 25 basis points per annum, effective October 1, 2020.

As of September 30, 2020, we had $747 million of availability under our asset-backed conduit facilities. Any further disruption to the asset-backed securities market could continue to negatively impact our ability to obtain asset-backed financings. Our liquidity, as it relates to our VOCRs securitization program, could be adversely affected if we were to fail to renew or replace our conduit facilities on their expiration dates, or if a particular receivables pool were to fail to meet certain ratios, which could occur in certain instances if the default rates or other credit metrics of the underlying VOCRs deteriorate as a result of the COVID-19 crisis or otherwise. Our ability to sell securities backed by our VOCRs depends on the continued ability and willingness of capital market participants to invest in such securities, which may be negatively affected by COVID-19 and its impact on economic conditions and the credit of our VOCRs pools.

We utilize surety bonds in our vacation ownership business for sales and development transactions in order to meet regulatory requirements of certain states. The availability, terms and conditions and pricing of bonding capacity are dependent on, among other things, continued financial strength and stability of the insurance company affiliates providing the bonding capacity, general availability of such capacity and our corporate credit rating. As a result of COVID-19, we could see a reduction in commitments from our surety providers. Any such reduction in commitments or reduced availability of bonding capacity, or a negative change to the terms and conditions and pricing of the bonding capacity may negatively impact our vacation ownership business.

The impact of the COVID-19 pandemic and possible resurgences, including continued resort and sales center closures or reclosures, increases in cancellations or reduction in bookings, reluctance of customers to travel even after all government restrictions and recommendations are no longer in effect or to spend on discretionary items such as vacation, as well as the uncertainty regarding the ongoing length and severity of the economic downturn caused by COVID-19, will continue to negatively impact our business and revenue, and we are unable to predict the full extent or nature of these impacts at this time. While we have made and continue to make efforts to mitigate the impacts of COVID-19, there can be no assurance that these efforts will be successful, and as a result, our future business, financial condition and results of operations may be significantly negatively impacted. The volatile conditions stemming from COVID-19, as well as reactions to future pandemics or resurgences of COVID-19, could also precipitate or aggravate the other risk factors that we identify or incorporate by reference in Part I, Item 1A. of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019, which in turn could significantly negatively affect our business, financial condition, liquidity, results of operations (including revenues and profitability) and/or stock price. Further, COVID-19 may affect our operating and financial results in a manner that is not presently known to us or that we currently do not consider to present significant risks to our operations.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds.
(a) On August 7, 2020, in connection with RCI’s acquisition of Alliance Reservations Network (ARN), 468,100 shares of our common stock were issued to stockholders of ARN (based on the volume-weighted average price per share of our common stock as reported on the New York Stock Exchange for the twenty-trading day period immediately preceding the issuance date, at $28.84 per share) as a portion of the consideration for all of the outstanding equity of ARN. The issuance of shares of our common stock in the foregoing transaction was made in reliance upon the exemption from the registration requirements set forth in Section 4(a)(2) of the Securities Act of 1933, as amended, and Rule 506 of Regulation D

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promulgated thereunder. For additional information about this acquisition, see Note 5-Acquisitions to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q.

(c) Below is a summary of our common stock repurchases by month for the quarter ended September 30, 2020:
ISSUER PURCHASES OF EQUITY SECURITIES
Period
Total Number of Shares Purchased
Average Price Paid per Share
Total Number of Shares Purchased as Part of Publicly Announced Plan
Approximate Dollar Value of Shares that May Yet Be Purchased Under Plan
July 2020

$


$
351,074,356

August 2020



351,074,356

September 2020



351,074,356

Total

$


$
351,074,356


On August 20, 2007, our Board of Directors (“Board”) authorized a stock repurchase program that enables us to purchase our common stock. The Board has since increased the capacity of the program eight times, most recently on October 23, 2017, for $1.0 billion, bringing the total authorization under the current program to $6.0 billion. Under our current and prior stock repurchase plans, the total authorization is $6.8 billion. In March 2020, we announced that we have suspended our share repurchase activity due to the uncertainty resulting from the COVID-19 pandemic, and no share repurchases were made during the quarter ended September 30, 2020.

For a description of limitations on the payment of our dividends, see “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Dividends,” included in Part I, Item 2 of this Quarterly Report on Form 10-Q.

Item 3. Defaults upon Senior Securities.
None.

Item 4. Mine Safety Disclosures.
Not applicable.

Item 5. Other Information.
Sierra Timeshare Conduit Renewal
On October 27, 2020 Sierra Timeshare Conduit Receivables Funding II, LLC (the “Issuer”), an indirect, wholly-owned subsidiary of Wyndham Destinations, Inc., renewed its securitized timeshare receivables conduit facility, extending the end of the commitment period from August 30, 2021 to October 31, 2022 and making certain other amendments, including to the advance rate, the LIBOR replacement mechanism, certain default and delinquency triggers, the applicable commercial paper rate and certain concentration limits. The facility bears interest based on variable commercial paper rates plus a spread or LIBOR (or a successor rate), plus a spread.

The renewal involved execution of (i) a Tenth Amendment, dated as of October 27, 2020, to the Amended and Restated Indenture and Servicing Agreement, dated as of October 1, 2010, by and among the Issuer, Wyndham Consumer Finance, Inc., as Servicer, Wells Fargo Bank, National Association, as Trustee and U.S. Bank National Association, as Collateral Agent and (ii) a Tenth Amendment, dated as of October 27, 2020 to the Amended and Restated Note Purchase Agreement, dated as of October 1, 2010, by and among the Issuer, Wyndham Consumer Finance, Inc., as Servicer, Wyndham Destinations, Inc. and JPMorgan Chase Bank N.A., as Deal Agent.

Certain of the participants in the facility, the Trustee and the Collateral Agent, and their respective affiliates, have performed and may in the future perform, various commercial banking, investment banking and other financial advisory services for us and our subsidiaries for which they have received, and will receive, customary fees and expenses.



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Item 6. Exhibits.
Exhibit No.
Description
4.1
4.2
10.1
10.2*
15*
31.1*
31.2*
32**
101.INS*
Inline XBRL Instance Document
101.SCH*
Inline XBRL Taxonomy Extension Schema Document
101.CAL*
Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF*
Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB*
Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE*
Inline XBRL Taxonomy Extension Presentation Linkbase Document
104*
Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)
 
*
Filed with this report
** Furnished with this report




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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 
 
WYNDHAM DESTINATIONS, INC.
 
 
 
Date: October 28, 2020
By:
/s/ Michael A. Hug
 
 
Michael A. Hug
 
 
Chief Financial Officer
 
 
 
Date: October 28, 2020
By:
/s/ Elizabeth E. Dreyer
 
 
Elizabeth E. Dreyer
 
 
Chief Accounting Officer


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