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TRAVELZOO - Quarter Report: 2011 March (Form 10-Q)

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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 10-Q
(Mark One)
     
þ   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 2011
or
     
o   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                     to
Commission File No.: 000-50171
TRAVELZOO INC.
(Exact name of registrant as specified in its charter)
     
DELAWARE
(State or other jurisdiction of
incorporation or organization)
  36-4415727
(I.R.S. employer
identification no.)
     
590 Madison Avenue, 37th Floor
New York, New York

(Address of principal executive offices)
  10022
(Zip code)
Registrant’s telephone number, including area code: (212) 484-4900
     Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o
     Indicate by check mark whether the registrant has submitted electronically and posted on its corporate website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes o No o
     Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
             
Large accelerated filer o   Accelerated filer þ   Non-accelerated filer o   Smaller reporting company o
        (Do not check if a smaller reporting company)    
     Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o No þ
     The number of shares of Travelzoo common stock outstanding as of May 5, 2011 was 16,461,553 shares.
 
 

 


 

TRAVELZOO INC.
Table of Contents
         
    Page  
PART I—FINANCIAL INFORMATION
    3  
    3  
    4  
    5  
    6  
    14  
    30  
    30  
PART II—OTHER INFORMATION
    31  
    31  
    32  
 EX-31.1
 EX-31.2
 EX-32.1
 EX-32.2

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PART I—FINANCIAL INFORMATION
Item 1. Financial Statements
TRAVELZOO INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited)
(In thousands, except par value)
                 
    March 31,     December 31,  
    2011     2010  
ASSETS
               
Current assets:
               
Cash and cash equivalents
  $ 51,698     $ 41,184  
Accounts receivable, less allowance for doubtful accounts of $396 and $386 as of March 31, 2011 and December 31, 2010, respectively
    16,409       13,290  
Income tax receivable
          264  
Deposits
    132       129  
Prepaid expenses and other current assets
    1,312       1,489  
Deferred tax assets
    1,411       1,411  
 
           
Total current assets
    70,962       57,767  
Deposits, less current portion
    848       279  
Deferred tax assets, less current portion
    349       349  
Restricted cash
    3,125       3,124  
Property and equipment, net
    3,735       3,425  
Intangible assets, net
    969       1,058  
 
           
Total assets
  $ 79,988     $ 66,002  
 
           
LIABILITIES AND STOCKHOLDERS’ EQUITY
               
Current liabilities:
               
Accounts payable
  $ 13,602     $ 9,931  
Accrued settlement with State of Delaware
    20,000        
Accrued expenses
    9,653       6,080  
Deferred revenue
    1,362       1,325  
Income tax payable
    479       650  
Deferred rent
    164       218  
 
           
Total current liabilities
    45,260       18,204  
 
           
Deferred tax liabilities — long-term
    86        
Long-term tax liabilities
    1,463       1,449  
Deferred rent, less current portion
    527       460  
Commitments and contingencies
               
Stockholders’ equity:
               
Preferred stock, $0.01 par value per share (5,000 shares authorized; none issued)
           
Common stock, $0.01 par value (40,000 shares authorized; 16,462 and 16,444 shares issued and outstanding as of March 31, 2011 and December 31, 2010)
    165       164  
Additional paid-in capital
    7,093       6,598  
Retained earnings
    26,210       40,165  
Accumulated other comprehensive loss
    (816 )     (1,038 )
 
           
Total stockholders’ equity
    32,652       45,889  
 
           
Total liabilities and stockholders’ equity
  $ 79,988     $ 66,002  
 
           
See accompanying notes to unaudited condensed consolidated financial statements.

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TRAVELZOO INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)
(In thousands, except per share amounts)
                 
    Three Months Ended March 31,  
    2011     2010  
Revenues
  $ 36,960     $ 28,518  
Cost of revenues
    2,419       1,653  
 
           
Gross profit
    34,541       26,865  
 
           
Operating expenses:
               
Sales and marketing
    16,154       14,993  
General and administrative
    8,394       6,712  
Settlement with State of Delaware
    20,000        
 
           
Total operating expenses
    44,548       21,705  
 
           
Income (loss) from operations
    (10,007 )     5,160  
Other income and expense:
               
Interest income and other income
    32       42  
Gain (loss) on foreign currency
    31       (209 )
 
           
Income (loss) before income taxes
    (9,944 )     4,993  
Income taxes
    4,011       2,519  
 
           
Net income (loss)
  $ (13,955 )   $ 2,474  
 
           
 
               
Basic net income (loss) per share
  $ (0.85 )   $ 0.15  
Diluted net income (loss) per share
  $ (0.85 )   $ 0.15  
 
               
Shares used in computing basic net income (loss) per share
    16,451       16,444  
Shares used in computing diluted net income (loss) per share
    16,451       16,452  
See accompanying notes to unaudited condensed consolidated financial statements.

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TRAVELZOO INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
(In thousands)
                 
    Three Months Ended March 31,  
    2011     2010  
Cash flows from operating activities:
               
Net income (loss)
  $ (13,955 )   $ 2,474  
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
               
Depreciation and amortization
    643       562  
Deferred income tax
    86        
Stock-based compensation
    187       187  
Provision for losses on accounts receivable
    18       39  
Tax benefit of stock option exercise
    (268 )      
Net foreign currency effect
    (31 )     209  
Changes in operating assets and liabilities:
               
Accounts receivable
    (2,918 )     (2,321 )
Deposits
    (561 )     (8 )
Income tax receivable
    264       6,061  
Prepaid expenses and other current assets
    193       130  
Accounts payable
    3,436       38  
Accrued settlement with State of Delaware
    20,000        
Accrued expenses
    3,433       1,256  
Deferred revenue
    19       412  
Deferred rent
    13       34  
Income tax payable
    89       683  
Other non-current liabilities
    14       11  
 
           
Net cash provided by operating activities
    10,662       9,767  
 
           
Cash flows from investing activities:
               
Purchases of property and equipment
    (699 )     (396 )
 
           
Net cash used in investing activities
    (699 )     (396 )
 
           
Cash flows from financing activities:
               
Proceeds from exercise of stock options
    40        
Tax benefit of stock option exercise
    268        
Proceeds from sale of Asia Pacific business segment
          1,073  
 
           
Net cash provided by financing activities
    308       1,073  
 
           
Effect of exchange rate changes on cash and cash equivalents
    243       (95 )
 
           
Net increase in cash and cash equivalents
    10,514       10,349  
Cash and cash equivalents at beginning of period
    41,184       19,776  
 
           
Cash and cash equivalents at end of period
  $ 51,698     $ 30,125  
 
           
Supplemental disclosure of cash flow information:
               
Cash paid (received) for income taxes, net
  $ 3,558     $ (4,225 )
See accompanying notes to unaudited condensed consolidated financial statements.

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TRAVELZOO INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
Note 1: The Company and Basis of Presentation
     Travelzoo Inc. (the “Company” or “Travelzoo”) is a global Internet media company. We inform over 23 million subscribers worldwide, as well as millions of website users, about the best travel, entertainment and local deals available from thousands of companies. Our deal experts source, research and test-book offers, recommending only those that meet Travelzoo’s rigorous quality standards. We provide travel companies, entertainment companies, and local businesses with a fast, flexible, and cost effective way to reach millions of consumers. Our revenues are generated primarily from advertising fees.
     Our publications and products include the Travelzoo websites (www.travelzoo.com, www.travelzoo.ca, www.travelzoo.co.uk, www.travelzoo.de, www.travelzoo.es, www.travelzoo.fr, among others), the Travelzoo Top 20 e-mail newsletter, the Newsflash e-mail alert service, the SuperSearch pay-per-click travel search tool, and the Travelzoo Network, a network of third-party websites that list travel deals published by Travelzoo. We also operate Fly.com, a travel search engine that allows users to quickly and easily find the best prices on flights from hundreds of airlines and online travel agencies. In August 2010, we launched Local Deals, a new service that allows our subscribers to purchase vouchers for deals from local businesses such as spas and restaurants through the Travelzoo website. Vouchers are redeemable at the local businesses during the promotional period. We receive a percentage of the face value of the voucher from the local businesses.
     Starting November 1, 2009, the Travelzoo websites in Asia Pacific (cn.travelzoo.com, www.travelzoo.co.jp, www.travelzoo.com.au, www.travelzoo.com.hk, www.travelzoo.com.tw, among others), the Travelzoo Top 20 e-mail newsletters in Asia Pacific and the Newsflash e-mail alert service in Asia Pacific have been published by Travelzoo (Asia) Limited and Travelzoo Japan K.K., wholly owned subsidiaries of Azzurro Capital Inc., under a license agreement with the Company.
     Travelzoo is controlled by Ralph Bartel, who held beneficially approximately 62.6% of the outstanding shares as of May 1, 2011.
     The accompanying unaudited condensed consolidated financial statements have been prepared by the Company in accordance with the rules and regulations of the U.S. Securities and Exchange Commission (SEC). Certain information and footnote disclosures normally included in consolidated financial statements prepared in accordance with generally accepted accounting principles in the United States of America have been condensed or omitted in accordance with such rules and regulations. In the opinion of management, the accompanying unaudited condensed consolidated financial statements reflect all adjustments, consisting only of normal recurring adjustments, necessary to present fairly the financial position of the Company, and its results of operations and cash flows. These condensed consolidated financial statements should be read in conjunction with the Company’s audited consolidated financial statements and related notes as of and for the year ended December 31, 2010, included in the Company’s Form 10-K filed with the SEC on March 16, 2011.
     The condensed consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany accounts and transactions have been eliminated in consolidation. All foreign subsidiaries use the local currency of their respective countries as their functional currency. Assets and liabilities are translated into U.S. dollars at exchange rates prevailing at the balance sheet dates. Revenues, costs and expenses are translated into U.S. dollars at average exchange rates for the period.
     The results of operations for the three months ended March 31, 2011 are not necessarily indicative of the results that may be expected for the year ending December 31, 2011 or any other future period, and the Company makes no representations related thereto.
     The Company was formed as a result of a combination and merger of entities founded by the Company’s majority stockholder, Ralph Bartel. In 1998, Mr. Bartel founded Travelzoo.com Corporation, a Bahamas corporation, which issued 5,155,874 shares via the Internet to approximately 700,000 “Netsurfer stockholders” for no cash consideration, but subject to certain conditions as referred to below. In 1998, Mr. Bartel also founded Silicon Channels Corporation, a California corporation, to operate the Travelzoo website. During 2001, Travelzoo Inc. was formed as a subsidiary of Travelzoo.com Corporation, and Mr. Bartel contributed all of the outstanding shares of Silicon Channels Corporation to Travelzoo Inc. in exchange for 8,129,273 shares of Travelzoo Inc. and options to acquire an additional 2,158,349 shares at $1.00. Mr. Bartel exercised these options in January 2009.

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     During January 2001, the Board of Directors of Travelzoo.com Corporation proposed that Travelzoo.com Corporation be merged with Travelzoo Inc. whereby Travelzoo Inc. would be the surviving entity. On March 15, 2002, the stockholders of Travelzoo.com Corporation approved the merger with Travelzoo Inc. On April 25, 2002, the certificate of merger was filed in Delaware upon which the merger became effective and Travelzoo.com Corporation ceased to exist. Each outstanding share of common stock of Travelzoo.com Corporation was converted into the right to receive one share of common stock of Travelzoo Inc. Under and subject to the terms of the merger agreement, stockholders were allowed a period of two years following the effective date of the merger to receive shares of Travelzoo Inc. The records of Travelzoo.com Corporation showed that, assuming all of the shares applied for by the Netsurfer stockholders were validly issued, there were 11,295,874 shares of Travelzoo.com Corporation outstanding. As of April 25, 2004, two years following the effective date of the merger, 7,180,342 shares of Travelzoo.com Corporation had been exchanged for shares of Travelzoo Inc. Prior to that date, the remaining shares which were available for issuance pursuant to the merger agreement were included in the issued and outstanding common stock of Travelzoo Inc. and included in the calculation of basic and diluted earnings per share. After April 25, 2004, the Company ceased issuing shares to the former stockholders of Travelzoo.com Corporation, and no additional shares are reserved for issuance to any former stockholders, because their right to receive shares has now expired. On April 25, 2004, the number of shares reported as outstanding was reduced from 19,425,147 to 15,309,615 to reflect actual shares issued as of the expiration date. Earnings per share calculations reflect this reduction of the number of shares reported as outstanding. As of March 31, 2011, there were 16,461,553 shares of common stock outstanding.
     On April 21, 2011, the Company entered into an agreement with the State of Delaware resolving all claims relating to an unclaimed property review which began in 2010. The primary issue raised in the preliminary findings from the review, received by the Company on April 12, 2011, concerned the shares of Travelzoo which have not been claimed by former stockholders of Travelzoo.com as discussed in the preceding paragraph. In the preliminary findings under the unclaimed property review, up to 3.0 million shares were identified as “demandable” under Delaware escheat laws. While the Company continues to take the position that such shares were issuable only to persons who establish their eligibility as stockholders, the Company determined that it was in its best interest to promptly resolve all claims relating to the unclaimed property review. The Company made a $20.0 million cash payment to the State of Delaware on April 27, 2011 and received a complete release of those claims.
     It is the Company’s understanding that, under applicable law, if it holds unclaimed property of third parties whose addresses are unknown, that property may be subject to escheat to the State of Delaware, because it is the jurisdiction of incorporation of the Company. The number of shares identified in the preliminary findings related almost entirely to parties with unknown addresses. Accordingly, the settlement with the State of Delaware is expected to substantially limit any further obligations of the Company under escheat and similar state laws.
     If additional escheat claims are asserted in the future, the Company intends to challenge the applicability of escheat rights, in that, among other reasons, the identity, residency, and eligibility of the holders in question cannot be determined. There were certain conditions applicable to the issuance of shares to the Netsurfer stockholders, including requirements that (i) they be at least 18 years of age, (ii) they be residents of the U.S. or Canada, and (iii) they not apply for shares more than once. The Netsurfer stockholders were required to confirm their compliance with these conditions, and were advised that failure to comply could result in cancellation of their shares in Travelzoo.com Corporation. Travelzoo.com Corporation was not able to verify that the applicants met the requirements referred to above at the time of their applications for issuance of shares. If claims are asserted by persons claiming to be former stockholders of Travelzoo.com Corporation, the Company intends to assert that the claimant must establish that the original Netsurfer stockholders complied with the conditions to issuance of their shares. The Company is not able to predict the outcome of any future claims which might be asserted relating to the unissued shares.
     The Company is continuing its program under which it makes cash payments to people who establish that they were former stockholders of Travelzoo.com Corporation, and who failed to submit requests to convert their shares into shares of Travelzoo Inc. within the required time period. The accompanying condensed consolidated financial statements include a charge in general and administrative expenses of $23,000 for these cash payments for the three months ended March 31, 2011. The total cost of this program is not reliably estimable because it is based on the ultimate number of valid requests received and future levels of the Company’s common stock price. The Company’s common stock price affects the liability because the amount of cash payments under the program is based in part on the recent level of the stock price at the date valid requests are received. The Company does not know how many of the requests for shares originally received by Travelzoo.com Corporation in 1998 were valid, but the Company believes that only a portion of such requests were valid. As noted above, in order to receive payment under the program, a person is required to establish that such person validly held shares in Travelzoo.com Corporation. Assuming 100% of the requests from 1998 were valid, and after taking into account the settlement with the State of Delaware referred to above, former stockholders of Travelzoo.com Corporation holding approximately 1.0 million shares had not submitted claims under the program as of March 31, 2011.

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Note 2: Revenue Recognition
     The Company’s revenue consists primarily of advertising sales. Advertising revenues are principally derived from the sale of advertising in North America and Europe on the Travelzoo website, in the Travelzoo Top 20 e-mail newsletter, in Newsflash, from SuperSearch, from the Travelzoo Network, and from Fly.com. The Company also generates revenue from the sale of vouchers through our Local Deals e-mail alert service.
     The Company recognizes revenues in accordance with the SEC Staff Accounting Bulletin for revenue recognition. Advertising revenues are recognized in the period in which the advertisement is displayed, provided that evidence of an arrangement exists, the fees are fixed or determinable, and collection of the resulting receivable is reasonably assured.
     Where collectibility is not reasonably assured, the revenue will be recognized upon cash collection, provided that the other criteria for revenue recognition have been met. The Company recognizes revenue for fixed-fee advertising arrangements ratably over the term of the insertion order as described below, with the exception of Travelzoo Top 20 or Newsflash insertions, which are recognized upon delivery. The majority of insertion orders have terms that begin and end in a quarterly reporting period. In the cases where at the end of a quarterly reporting period the term of an insertion order is not complete, the Company allocates the total arrangement fee to each element based on the relative estimated selling price of each element. The Company recognizes revenue for the period based on elements delivered during the period. The Company uses prices stated on its internal rate card, which represents stand-alone sales prices, to establish estimated selling prices. The stand-alone price is the price that would be charged if the advertiser purchased only the individual insertion. Fees for variable-fee advertising arrangements are recognized based on the number of impressions displayed, number of clicks delivered, or number of referrals generated during the period.
     Under these policies, no revenue is recognized unless persuasive evidence of an arrangement exists, delivery has occurred, the fee is fixed or determinable, and collection is deemed reasonably assured. The Company evaluates each of these criteria as follows:
    Evidence of an arrangement. The Company considers an insertion order signed by the client or its agency to be evidence of an arrangement.
    Delivery. Delivery is considered to occur when the advertising has been displayed and, if applicable, the click-throughs have been delivered.
    Fixed or determinable fee. The Company considers the fee to be fixed or determinable if the fee is not subject to refund or adjustment and payment terms are standard.
    Collection is deemed reasonably assured. Collection is deemed reasonably assured if it is expected that the client will be able to pay amounts under the arrangement as payments become due. If it is determined that collection is not reasonably assured, then revenue is deferred and recognized upon cash collection. Collection is deemed not reasonably assured when a client is perceived to be in financial distress, which may be evidenced by weak industry conditions, a bankruptcy filing, or previously billed amounts that are past due.
     Insertion orders that include fixed-fee advertising are invoiced upon acceptance of the insertion order and on the first day of each month over the term of the insertion order, with the exception of Travelzoo Top 20 or Newsflash insertions, which are primarily invoiced upon delivery. Insertion orders that include variable-fee advertising are invoiced at the end of the month. The Company’s standard terms state that in the event that Travelzoo fails to publish advertisements as specified in the insertion order, the liability of Travelzoo to the client shall be limited to, at Travelzoo’s sole discretion, a pro rata refund of the advertising fee, the placement of the advertisements at a later time in a comparable position, or the extension of the term of the insertion order until the advertising is fully delivered. The Company believes that no significant obligations exist after the full delivery of advertising.
     Revenue from advertising sold to clients through agencies is reported at the net amount billed to the agency.
     During the third quarter of 2010, the Company started selling vouchers for deals from local businesses such as spas and restaurants. The Company earns a fee for acting as an agent in these transactions which is recorded on a net basis and is included in revenue upon completion of the voucher sale. The Company applies a return allowance for potential voucher refunds.

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Note 3: Recent Accounting Standards
     In October 2009, the FASB issued ASU 2009-13, a new accounting standard update for revenue recognition with multiple deliverables. The new accounting standard update defines when individual deliverables included in a multiple-element arrangement may be treated as separate units of accounting. The update primarily provides two significant changes: 1) it eliminates the need for objective and reliable evidence of the fair value for the undelivered element in order for a delivered item to be treated as a separate unit of accounting, and 2) it eliminates the residual method to allocate the arrangement consideration. In addition, the update also expands the disclosure requirements for revenue recognition. Effective January 1, 2011, the Company adopted this new accounting standard. The adoption of this new accounting standard did not have a material impact on the Company’s consolidated results of operations or financial condition.
Note 4: Financial Instruments
     At March 31, 2011, restricted cash consisted primarily of a certificate of deposit for $875,000 serving as collateral for a standby letter of credit for the security deposit of our corporate headquarters and a $2.2 million deposit with our bank in the U.K. for our merchant account. Cash equivalents consist of highly liquid investments with remaining maturities of three months or less on the date of purchase held in money market funds. The Company believes that the carrying amounts of these financial assets are a reasonable estimate of their fair value. The fair value of these financial assets was determined using the following inputs at March 31, 2011 (in thousands):
                                 
    Fair Value Measurements at Reporting Date Using  
            Quoted Prices in     Significant        
            Active Markets     Other     Significant  
            for Identical     Observable     Unobservable  
            Assets     Inputs     Inputs  
    Total     (Level 1)     (Level 2)     (Level 3)  
Assets:
                               
Money market funds
  $ 30,682     $ 30,682     $     $  
 
                       
Total
  $ 30,682     $ 30,682     $     $  
 
                       
     There have been no changes in level 2 and level 3 investments for the period ending March 31, 2011.
Note 5: Internal-Use Software and Website Development
     The Company includes in fixed assets the capitalized cost of internal-use software and website development, including software used to upgrade and enhance its website and processes supporting the Company’s business. Costs incurred in the planning stage and operating stage are expensed as incurred while costs incurred in the application development stage and infrastructure development stage are capitalized, assuming such costs are deemed to be recoverable.
     As of March 31, 2011 and December 31, 2010, our capitalized internal-use software and website development costs, net of accumulated amortization, were $355,000 and $465,000, respectively. For the three months ended March 31, 2011 and 2010, the Company recorded amortization of capitalized internal-use software and website development costs of $110,000 for each of these periods.
Note 6: Intangible Assets
     Intangible assets consist of the following (in thousands):
                 
    March 31,     December 31,  
    2011     2010  
Internet domain names
  $ 2,117     $ 2,117  
Less accumulated amortization
    1,148       1,059  
 
           
Total
  $ 969     $ 1,058  
 
           
     Intangible assets have a useful life of 5 years. For the three months ended March 31, 2011 and 2010, amortization expense was $88,000 for each period.
     Future expected amortization expense related to intangible assets at March 31, 2011 is as follows (in thousands):

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2011
    266  
2012
    352  
2013
    351  
 
     
Total
  $ 969  
 
     
     The expected amortization expense is an estimate. Actual amounts of amortization expense may differ from estimated amounts due to additional intangible asset acquisitions, impairment of intangible assets, accelerated amortization of intangible assets and other events.
Note 7: Certain Risks and Uncertainties
     The Company’s cash, cash equivalents and accounts receivable are potentially subject to concentration of credit risk. Cash and cash equivalents are placed with financial institutions that management believes are of high credit quality. The accounts receivable are derived from revenue earned from customers located in the U.S. and internationally.
     The Company maintains an allowance for doubtful accounts based upon its historical experience, the age of the receivable and customer specific information. Determining appropriate allowances for these losses is an inherently uncertain process, and ultimate losses may vary from the current estimates. The allowance for doubtful accounts was $396,000 and $386,000 at March 31, 2011 and December 31, 2010, respectively.
Note 8: Stock-Based Compensation and Stock Options
     In October 2001, the Company granted to each director fully vested and exercisable options to purchase 30,000 shares of common stock with an exercise price of $2.00 per share for their services as a director in 2000 and 2001. A total of 210,000 options were granted. The options expire in October 2011. 150,000 options were exercised during the year ended December 31, 2005, 17,275 options were exercised during the year ended December 31, 2006, 30,000 options were exercised during the year ended December 31, 2008 and the remaining 12,725 of these options were exercised during the quarter ended March 31, 2011.
     In March 2002, the Company granted to each director options to purchase 5,000 shares of common stock with an exercise price of $3.00 per share that vested in connection with their services as a director in 2002. A total of 35,000 options were granted. The options expire in March 2012. In October 2002, 1,411 options were cancelled upon the resignation of a director, 23,589 options were exercised during the year ended December 31, 2004, 5,000 options were exercised during the year ended December 31, 2008 and the remaining 5,000 of these options were exercised during the quarter ended March 31, 2011.
     In November 2009, the Company granted to one of its employees options to purchase 300,000 shares of common stock with an exercise price of $14.97. 75,000 options vest and become exercisable annually starting July 1, 2011. The options expire in November 2019. As of March 31, 2011, none of the options were vested and 300,000 options were outstanding. Total stock-based compensation for the three months ended March 31, 2011 and 2010 was $187,000 for each period.
     As of March 31, 2011, there was approximately $2.4 million of unrecognized stock-based compensation expense related to outstanding stock options. This amount is expected to be recognized over 3.3 years. The Company used a forfeiture rate of 0% as the Company does not have enough historical forfeiture data to estimate the forfeiture rate. To the extent the actual forfeiture rate is different from what we have anticipated, stock-based compensation related to these options will be different from our expectations.
Note 9: Net Income (Loss) Per Share
     Basic net income (loss) per share is computed using the weighted-average number of common shares outstanding for the period. Diluted net income (loss) per share is computed by adjusting the weighted-average number of common shares outstanding for the effect of dilutive potential common shares outstanding during the period. Potential common shares included in the diluted calculation consist of incremental shares issuable upon the exercise of outstanding stock options calculated using the treasury stock method.
     The following table sets forth the calculation of basic and diluted net income (loss) per share (in thousands, except per share amounts):

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    Three Months Ended  
    March 31,  
    2011     2010  
Basic net income (loss) per share:
               
Net income (loss)
  $ (13,955 )   $ 2,474  
Weighted average common shares
    16,451       16,444  
 
           
Basic net income (loss) per share
  $ (0.85 )   $ 0.15  
 
           
Diluted net income (loss) per share:
               
Net income (loss)
  $ (13,955 )   $ 2,474  
 
           
Weighted average common shares
    16,451       16,444  
Effect of dilutive securities: stock options
          8  
 
           
Diluted weighted average common shares
    16,451       16,452  
 
           
Diluted net income (loss) per share
  $ (0.85 )   $ 0.15  
 
           
     For the three months ended March 31, 2011, options to purchase approximately 300,000 shares of common stock were not included in the calculation of net loss per share because the effect would have been anti-dilutive. For the three months ended March 31, 2010, options to purchase approximately 300,000 shares of common stock were not included in the calculation because the exercise price of these options was higher than the average stock price for the three months ended March 31, 2010 and therefore, their effect was anti-dilutive.
Note 10: Commitments and Contingencies
     The Company leases office space in Canada, France, Germany, Spain, the U.K., and the U.S. under operating leases which expire between June 30, 2011 and January 31, 2014. The future minimum lease payments under these operating leases as of March 31, 2011 total $9.5 million. The future lease payments consist of $2,957,000 due in 2011, $2,968,000 due in 2012, $2,366,000 due in 2013, $603,000 due in 2014, and $442,000 due in 2015 and $147,000 in 2016.
     As discussed above under Note 1, the Company is continuing its program under which it makes cash payments to people who establish that they were former stockholders of Travelzoo.com Corporation, and who failed to submit requests to convert their shares into shares of Travelzoo Inc. within the required time period. The accompanying condensed consolidated financial statements include a charge in general and administrative expenses of $23,000 for these cash payments for the nine months ended March 31, 2011. The total cost of this program is not reliably estimable because it is based on the ultimate number of valid requests received and future levels of the Company’s common stock price. The Company’s common stock price affects the liability because the amount of cash payments under the program is based in part on the recent level of the stock price at the date valid requests are received. The Company does not know how many of the requests for shares originally received by Travelzoo.com Corporation in 1998 were valid, but the Company believes that only a portion of such requests were valid. As noted above, in order to receive payment under the program, a person is required to establish that such person validly held shares in Travelzoo.com Corporation. Assuming 100% of the requests from 1998 were valid, and after taking into account the settlement with the State of Delaware referred to above in Note 1, former stockholders of Travelzoo.com Corporation holding approximately 1.0 million shares had not submitted claims under the program as of March 31, 2011.
Note 11: Income Taxes
     In determining the quarterly provisions for income taxes, the Company uses an estimated annual effective tax rate which is based on our expected annual income and statutory tax rates in the U.S. The effective tax rate does not reflect any tax benefits from the losses of our foreign operations. For the three months ended March 31, 2011, our effective tax rate was (40%).
     At March 31, 2011 the Company had approximately $1.5 million in total unrecognized tax benefits. Unrecognized tax benefits of approximately $156,000, which if recognized, would favorably affect the Company’s effective income tax rate and unrecognized tax benefits of approximately $1.2 million, if recognized, would be recorded in discontinued operations.
     The Company’s policy is to include interest and penalties related to unrecognized tax positions in income tax expense. As of March 31, 2011 and December 31, 2010, the Company had approximately $97,000 and $83,000, respectively, in accrued interest related to uncertain tax positions. The Company has not accrued any penalties related to our uncertain tax positions as we believe that it is more likely than not that there will not be any assessment of penalties.

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     The Company files income tax returns in the U.S. federal jurisdiction and various states and foreign jurisdictions. The Company is no longer subject to U.S. federal and certain state tax examinations for years before 2006 and is no longer subject to California tax examinations for years before 2005.
Note 12: Segment Reporting and Significant Customer Information
     The Company manages its business geographically and has two reportable operating segments: North America and Europe. North America consists of the Company’s operations in Canada and the U.S. Europe consists of the Company’s operations in France, Germany, Spain, and the U.K.
     Management relies on an internal management reporting process that provides revenue and segment operating income (loss) for making financial decisions and allocating resources. Management believes that segment revenues and operating income (loss) are appropriate measures of evaluating the operational performance of the Company’s segments.
     The following is a summary of operating results from continuing operations and assets (in thousands) by business segment:
                                         
    North                          
Three months ended March 31, 2011:   America     Europe     Other(a)     Elimination     Consolidated  
Revenues from unaffiliated customers
  $ 27,517     $ 9,443     $     $     $ 36,960  
Intersegment revenues
    101       5             (106 )      
 
                             
Total net revenues
    27,618       9,448             (106 )     36,960  
 
                             
Operating income (loss)
    9,252       741       (20,000 )           (10,007 )
 
(a)   Amount represents settlement of State of Delaware unclaimed property review
                                         
    North                          
Three months ended March 31, 2010:   America     Europe     Other     Elimination     Consolidated  
Revenues from unaffiliated customers
  $ 22,367     $ 6,151     $     $     $ 28,518  
Intersegment revenues
    29       9             (38 )      
 
                             
Total net revenues
    22,396       6,160             (38 )     28,518  
 
                             
Operating income (loss)
    6,110       (951 )           1       5,160  
                                 
    North            
As of March 31, 2011:   America   Europe   Elimination   Consolidated
Long-lived assets
  $ 4,080     $ 624     $     $ 4,704  
Total assets
    94,665       15,929       (30,606 )     79,988  
                                 
    North            
As of December 31, 2010:   America   Europe   Elimination   Consolidated
Long-lived assets
  $ 4,329     $ 154     $     $ 4,483  
Total assets
    85,658       10,490       (30,146 )     66,002  
     Revenue for each segment is recognized based on the customer location within a designated geographic region. Property and equipment are attributed to the geographic region in which the assets are located.
     For the three months ended March 31, 2011 and 2010, the Company did not have any customers that accounted for 10% or more of revenue. As of March 31, 2011 and December 31, 2010, the Company did not have any customers that accounted for 10% or more of accounts receivable.
Note 13: Comprehensive Income (Loss)
     Comprehensive income (loss) consists of two components, net income (loss) and other comprehensive income. Other comprehensive income refers to gains that under generally accepted accounting principles are recorded as an element of stockholders’ equity but are excluded from net income. The Company’s other comprehensive income is comprised of foreign currency translation adjustments.
     The following are components of comprehensive income (loss) (in thousands):

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    Three Months Ended  
    March 31,  
    2011     2010  
Net income (loss)
  $ (13,955 )   $ 2,474  
Other comprehensive income:
               
Foreign currency translation adjustments
  $ 222     $ 126  
 
           
Total comprehensive income (loss)
  $ (13,773 )   $ 2,600  
 
           
Note 14: Related Party Transaction
     In July 2010, the Company entered into an independent contractor agreement with Holger Bartel, the Company’s former Chief Executive Officer, the Company’s Chairman and brother of Ralph Bartel, who controls the Company, to provide consulting services. Fees for these services rendered during the quarter ended March 31, 2011 totaled approximately $164,000.

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     Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
     The information in this report contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Such statements are based upon current expectations, assumptions, estimates and projections about Travelzoo and our industry. These forward-looking statements are subject to the many risks and uncertainties that exist in our operations and business environment that may cause actual results, performance or achievements of Travelzoo to be different from those expected or anticipated in the forward-looking statements. Any statements contained herein that are not statements of historical fact may be deemed to be forward-looking statements. For example, words such as “may”, “will”, “should”, “estimates”, “predicts”, “potential”, “continue”, “strategy”, “believes”, “anticipates”, “plans”, “expects”, “intends”, and similar expressions are intended to identify forward-looking statements. Travelzoo’s actual results and the timing of certain events could differ significantly from those anticipated in such forward-looking statements. Factors that might cause or contribute to such a discrepancy include, but are not limited to, those discussed elsewhere in this report in the section entitled “Risk Factors” and the risks discussed in our other SEC filings. The forward-looking statements included in this report reflect the beliefs of our management on the date of this report. Travelzoo undertakes no obligation to update publicly any forward-looking statements for any reason, even if new information becomes available or other circumstances occur in the future.
Overview
     Travelzoo Inc. (the “Company”, or “Travelzoo”) is a global Internet media company. We inform over 23 million subscribers worldwide, as well as millions of website users, about the best travel and entertainment deals available from thousands of companies. Our deal experts source, research and test-book offers, recommending only those that meet Travelzoo’s rigorous quality standards. We provide travel companies, entertainment companies and local businesses with a fast, flexible, and cost-effective way to reach millions of consumers. Our revenues are generated primarily from advertising fees.
     Our publications and products include the Travelzoo websites (www.travelzoo.com, www.travelzoo.ca, www.travelzoo.co.uk, www.travelzoo.de, www.travelzoo.es, www.travelzoo.fr, among others), the Travelzoo Top 20 e-mail newsletter, and the Newsflash e-mail alert service. We operate SuperSearch, a pay-per-click travel search tool, and the Travelzoo Network, a network of third-party websites that list deals published by Travelzoo. We also operate Fly.com, a travel search engine that allows users to quickly and easily find the best prices on flights from hundreds of airlines and online travel agencies. In August 2010, we launched Local Deals, a new service that allows our subscribers to purchase vouchers for deals from local businesses such as spas and restaurants through the Travelzoo website. Vouchers are redeemable at the local businesses during the promotional period. We receive a percentage of the face value of the voucher from the local businesses.
     On October 31, 2009, we completed the sale of our Asia Pacific operating segment to Azzurro Capital Inc. and its wholly-owned subsidiaries, Travelzoo (Asia) Limited and Travelzoo Japan K.K. We have not had significant ongoing involvement with the operations of the Asia Pacific operating segment and have not had material economic interests in the Asia Pacific operating segment since the completion of the sale. Starting November 1, 2009, the Travelzoo websites in Asia Pacific (cn.travelzoo.com, www.travelzoo.co.jp, www.travelzoo.com.au, www.travelzoo.com.hk, www.travelzoo.com.tw, among others), the Travelzoo Top 20 e-mail newsletters in Asia Pacific and the Newsflash e-mail alert service in Asia Pacific have been published by Travelzoo (Asia) Limited and Travelzoo Japan K.K., under a license agreement with the Company.
     More than 2,000 companies use our services, including American Airlines, Avis Rent A Car, British Airways, Harrah’s Entertainment, Expedia, Fairmont Hotels and Resorts, Interstate Hotels & Resorts, JetBlue Airways, Kimpton Hotels, Liberty Travel, Marriott Hotels, Royal Caribbean, Spirit Airlines, Starwood Hotels & Resorts Worldwide, United Airlines, and Virgin Atlantic.
     Our revenues are advertising revenues, consisting primarily of listing fees paid by travel companies, entertainment companies and local businesses to advertise their offers on Travelzoo’s media properties. Listing fees are based on audience reach, placement, number of listings, number of impressions, number of click-throughs, number of referrals or percentage of the face value of vouchers sold. Insertion orders are typically for periods between one month and twelve months and are not automatically renewed. Merchant agreements for Local Deals advertisers are typically for the period of the voucher redemption period.
     We have two operating segments based on geographic regions: North America and Europe. North America consists of our operations in Canada and the U.S. Europe consists of our operations in France, Germany, Spain, and the U.K. For the quarter ended March 31, 2011, European operations were 26% of revenues. Financial information with respect to our business segments and certain financial information about geographic areas appears in Note 12 to the accompanying consolidated financial statements.

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     When evaluating the financial condition and operating performance of the Company, management focuses on the following financial and non-financial indicators:
    Growth in the number of subscribers to the Company’s newsletters and page views of the homepages of the Travelzoo websites;
    Operating margin;
    Growth in revenues in the absolute and relative to the growth in reach of the Company’s publications; and
    Revenue per employee as a measure of productivity.
Critical Accounting Policies
     We believe that there are a number of accounting policies that are critical to understanding our historical and future performance, as these policies affect the reported amounts of revenue and the more significant areas involving management’s judgments and estimates. These significant accounting policies relate to revenue recognition, the allowance for doubtful accounts, and liabilities to former stockholders. These policies, and our procedures related to these policies, are described in detail below.
     Revenue Recognition
     We recognize revenue on arrangements in accordance with the SEC Staff Accounting Bulletin for revenue recognition. We recognize advertising revenues in the period in which the advertisement is displayed, provided that evidence of an arrangement exists, the fees are fixed or determinable and collection of the resulting receivable is reasonably assured. If fixed-fee advertising is displayed over a term greater than one month, revenues are recognized ratably over the period as described below. The majority of insertion orders have terms that begin and end in a quarterly reporting period. In the cases where at the end of a quarterly reporting period the term of an insertion order is not complete, the Company allocates the total arrangement fee to each element based on the relative estimated selling price of each element. The Company recognizes revenue for the period based on elements delivered during the period. The Company uses prices stated on its internal rate card, which represents stand-alone sales prices, to establish estimated selling prices. The stand-alone price is the price that would be charged if the advertiser purchased only the individual insertion. Fees for variable-fee advertising arrangements are recognized based on the number of impressions displayed, number of clicks delivered, or number of referrals generated during the period.
     Under these policies, no revenue is recognized unless persuasive evidence of an arrangement exists, delivery has occurred, the fee is fixed or determinable, and collection is deemed reasonably assured. The Company evaluates each of these criteria as follows:
    Evidence of an arrangement. We consider an insertion order signed by the client or its agency to be evidence of an arrangement.
    Delivery. Delivery is considered to occur when the advertising has been displayed and, if applicable, the click-throughs have been delivered.
    Fixed or determinable fee. We consider the fee to be fixed or determinable if the fee is not subject to refund or adjustment and payment terms are standard.
    Collection is deemed reasonably assured. Collection is deemed reasonably assured if we expect that the client will be able to pay amounts under the arrangement as payments become due. If we determine that collection is not reasonably assured, then we defer the revenue and recognize the revenue upon cash collection. Collection is deemed not reasonably assured when a client is perceived to be in financial distress, which may be evidenced by weak industry conditions, a bankruptcy filing, or previously billed amounts that are past due.
     Revenue from advertising sold to clients through agencies is reported at the net amount billed to the agency.
     Revenue from the sale of vouchers through our Local Deals service is reported on a net basis.

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     Allowance for Doubtful Accounts
     We record a provision for doubtful accounts based on our historical experience of write-offs and a detailed assessment of our accounts receivable and allowance for doubtful accounts. In estimating the provision for doubtful accounts, management considers the age of the accounts receivable, our historical write-offs, the creditworthiness of the client, the economic conditions of the client’s industry, and general economic conditions, among other factors. Should any of these factors change, the estimates made by management will also change, which could impact the level of our future provision for doubtful accounts. Specifically, if the financial condition of our clients were to deteriorate, affecting their ability to make payments, additional provision for doubtful accounts may be required.
     Liability to Former Stockholders
     The Company is continuing its program under which it makes cash payments to people who establish that they were former stockholders of Travelzoo.com Corporation, and who failed to submit requests to convert their shares into shares of Travelzoo Inc. within the required time period. We account for the cost of this program as an expense recorded in general and administrative expenses. The ultimate total cost of this program is not reliably estimable because it is based on the ultimate number of valid requests received and future levels of the Company’s common stock price. The Company’s common stock price affects the liability because the amount of cash payments under the program is based in part on the recent level of the stock price at the date valid requests are received. We do not know how many of the requests for shares originally received by Travelzoo.com Corporation in 1998 were valid. We believe that only a portion of such requests were valid. In order to receive payment under the program, a person is required to establish that such person validly held shares in Travelzoo.com Corporation.
     Since the total cost of the program is not reliably estimable, the amount of expense recorded in a period is equal to the number of actual claims received during the period multiplied by (i) the number of shares held by each individual former stockholder and (ii) the applicable settlement price based on the recent price of our common stock at the date the claim is received as stipulated by the program. Requests are generally paid within 30 days of receipt. Please refer to Note 10 to our unaudited condensed consolidated financial statements for further details about potential liabilities to former stockholders.
Results of Operations
     The following table sets forth, as a percentage of total revenues, the results from our operations for the periods indicated.
                 
    Three Months Ended
    March 31,
    2011   2010
Revenues
    100.0 %     100.0 %
Cost of revenues
    6.5       5.8  
 
               
Gross profit
    93.5       94.2  
 
               
Operating expenses:
               
Sales and marketing
    43.7       52.6  
General and administrative
    22.7       23.5  
Settlement with State of Delaware
    54.1        
 
               
Total operating expenses
    120.5       76.1  
Income (loss) from operations
    (27.0 )     18.1  
Other income and expenses, net
    0.2       (0.6 )
 
               
Income (loss) before income taxes
    (26.8 )     17.5  
Income taxes
    10.9       8.8  
 
               
Net income (loss)
    (37.7 )%     8.7 %
 
               
     For the three months ended March 31, 2011, we reported loss from operations of approximately $10.0 million, which included a non-recurring expense item of $20.0 million related to the settlement of the State of Delaware unclaimed property review. Our operating margin decreased to a loss of 27.0% for the three months ended March 31, 2011 compared to 18.1% for the same period last

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year. The main reason for the decrease in operating margin is our operating expenses as a percentage of revenues for the three months ended March 31, 2011 increased compared to the three months ended March 31, 2010 (see “Operating Expenses” below).
     We do not know what our sales and marketing expenses as a percentage of revenues will be in future periods. Increased competition in our industry may require us to increase advertising for our brand and for our products. Increases in the average cost of acquiring new subscribers (see “Subscriber Acquisition” below) may result in an increase of sales and marketing expenses as a percentage of revenues. We may decide to accelerate our subscriber acquisition for various strategic and tactical reasons and, as a result, increase our marketing expenses. We may see a unique opportunity for a brand marketing campaign that will result in an increase of marketing expenses. Further, our strategy to replicate our business model in selected foreign markets (see “Growth Strategy” below) may result in a significant increase in our sales and marketing expenses and have a material adverse impact on our results of operations. We expect fluctuations of sales and marketing expenses as a percentage of revenues from quarter to quarter. Some of the fluctuations may be significant and have a material impact on our results of operations.
     We do not know what our general and administrative expenses as a percentage of revenues will be in future periods. There may be fluctuations that have a material impact on our results of operations. We expect our headcount to continue to increase in the future. The Company’s headcount is one of the main drivers of general and administrative expenses. Therefore, we expect our absolute general and administrative expenses to continue to increase. In addition, we expect our expansion into foreign markets to result in a significant additional increase in our general and administrative expenses. Our general and administrative expenses as a percentage of revenues may also fluctuate depending on the number of requests received related to a program under which the Company intends to make cash payments to people who establish that they were former stockholders of Travelzoo.com Corporation, and who failed to submit requests to convert their shares into shares of Travelzoo Inc. within the required time period.
Reach
     The following table sets forth the number of subscribers of each of our e-mail publications in North America and Europe as of March 31, 2011 and 2010 and the total number of page views for the homepages of the Travelzoo websites in North America and Europe for the three months ended March 31, 2011 and 2010. Management considers the page views for the Travelzoo homepages as indicators for the growth of website traffic. Management reviews these non-financial metrics for two reasons: First, to monitor our progress in increasing the reach of our products. Second, to evaluate whether we are able to convert higher reach into higher revenues.
                         
    March 31,   Year-over-Year
    2011   2010   Change
Subscribers:
                       
North America
                       
Travelzoo Top 20
    14,079,000       13,242,000       6 %
Newsflash
    12,591,000       11,506,000       9 %
Europe
                       
Travelzoo Top 20
    4,958,000       3,868,000       28 %
Newsflash
    4,918,000       3,787,000       30 %
                         
    Three Months Ended March 31,   Year-over-Year
    2011   2010   Change*
Page views of homepages of Travelzoo websites:
                       
North America
    10,422,000       11,035,000       (6 )%
Europe
    6,354,000       4,322,000       47 %
 
*   The comparability of year-over-year changes of page views of the homepages of Travelzoo websites may be limited due to the design and navigation of the websites.
     In North America, revenues for the three months ended March 31, 2011 increased by 23% from the same period last year. The total number of subscribers in North America to the Travelzoo Top 20 e-mail newsletter as of March 31, 2011 increased by 6% compared to March 31, 2010 and page views of the homepages of the Travelzoo websites in North America for the three months ended March 31, 2011 decreased by 6% from the same period last year. In North America, revenues increased at a higher rate of growth than the rate of growth in subscribers to the Travelzoo Top 20 e-mail newsletter and the rate of decline in page views of the homepages of the Travelzoo websites in North America.

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     In Europe, revenues for the three months ended March 31, 2011 increased by 53% from the same period last year. The total number of subscribers in Europe to the Travelzoo Top 20 e-mail newsletter as of March 31, 2011 increased by 28% compared to March 31, 2010 and page views of the homepages of the Travelzoo websites in Europe increased by 47% from the same period last year. In Europe, revenues increased at a higher rate than the rate of growth in subscribers to the Travelzoo Top 20 e-mail newsletter and the rate of growth in page views of the homepages of the Travelzoo websites in Europe due in part to increases in our advertising rates.
Revenues
     Our total revenues increased to $37.0 million for the three months ended March 31, 2011 from $28.5 million for the three months ended March 31, 2010. This represents an increase of $8.4 million or 30%. $5.2 million of the increase in revenues came from our operations in North America, which had an increase of 23% in revenues year-over-year and was attributed primarily to a $5.1 million increase in revenues from our publications, which includes the Travelzoo website, the Top 20 e-mail newsletter, the Newsflash e-mail alert service, and the Local Deals e-mail alert service. $3.3 million of the increase in revenues came from our operations in Europe, which had an increase of 53% in revenues year-over-year, and was attributed primarily to a $3.3 million increase in revenue from our publications, which includes the Travelzoo website, the Top 20 e-mail newsletter, the Newsflash e-mail alert service and the Local Deals e-mail alert service. In local currency terms, revenues from our operations in Europe increased 49% year-over-year. The strengthening of the U.S. dollar relative to the British Pound Sterling and the Euro in the three months ended March 31, 2011 compared to the three months ended March 31, 2010 had a favorable impact on the revenues from our operations in Europe. Had foreign exchange rates remained constant in these periods, revenues from our operations in Europe for the three months ended March 31, 2011 would have been approximately $131,000 lower than reported revenues of $9.4 million.
     For the three months ended March 31, 2011 and March 31, 2010, none of our customers accounted for 10% or more of our revenue.
     Management believes that our ability to increase revenues in the future depends mainly on the following factors:
    Our ability to increase our advertising rates;
    Our ability to sell more advertising to existing clients;
    Our ability to increase the number of clients;
    Our ability to develop new revenue streams; and
    Our ability to launch new products.
     We believe that we can increase our advertising rates if the reach of our publications increases. We do not know if we will be able to increase the reach of our publications. We believe that we can sell more advertising if the market for online advertising continues to grow and if we can maintain or increase our market share. We believe that the market for online advertising continues to grow. We do not know if we will be able to maintain or increase our market share. We historically have increased the number of clients in every year since inception. We do not know if we will be able to increase the number of clients in the future. We do not know if we will have market acceptance of any new products.
     Our goal is to increase our advertising rates at least once a year in each market, preferably as of January 1 of each year. We increased advertising rates on select listings in the U.S. on January 1, 2011 and 2010 due in part to the increase in the reach of our publications. We increased advertising rates on select listings in Europe on November 1, 2010, May 1, 2010, and January 1, 2010 due in part to the increase in the reach of our publications. In the U.S. and Europe, we were not able to increase advertising rates on all listings in 2011 and 2010 due to intense competition in our industry. We intend to continue reviewing advertising rates and considering increases once a year as of January 1. However, there is no assurance that we will increase our advertising rates. Depending on the level of competition in the industry and the condition of the online advertising market, we may decide not to increase our advertising rates in all or certain markets.
     Average annualized revenue per employee decreased to $499,000 for the three months ended March 31, 2011 from $568,000 for the three months ended March 31, 2010.

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Cost of Revenues
     Cost of revenues consists primarily of network expenses, including fees we pay for co-location services and depreciation and maintenance of network equipment, payments made to third-party partners of the Travelzoo Network, fees we pay related to user searches on Fly.com, amortization of capitalized website development costs, credit card fees associated with vouchers we sell, and salary expenses associated with network operations staff. Our cost of revenues increased to $2.4 million for the three months ended March 31, 2011 from $1.7 million for the three months ended March 31, 2010. As a percentage of revenue, cost of revenues increased to 6.5% for the three months ended March 31, 2011 from 5.8% for the three months ended March 31, 2010. The $766,000 increase in cost of revenues for the three months ended March 31, 2011 compared to the three months ended March 31, 2010 was primarily due to a $383,000 increase in credit card fees, a $205,000 increase in payments made to third-party partners of the Travelzoo Network, and a $91,000 increase in professional services expense.
Operating Expenses
     Sales and Marketing
     Sales and marketing expenses consist primarily of advertising and promotional expenses, salary expenses associated with sales, marketing and production staff, expenses related to our participation in industry conferences, and public relations expenses. Sales and marketing expenses increased to $16.2 million for the three months ended March 31, 2011 from $15.0 million for the three months ended March 31, 2010. The goal of our advertising was to acquire new subscribers for our e-mail products, increase the traffic to our websites, and increase brand awareness for Travelzoo and Fly.com. The $1.2 million increase in sales and marketing expenses for the three months ended March 31, 2011 compared to the three months ended March 31, 2010 was primarily due to a $1.5 million increase in salary and employee related expenses due in part to an increase in headcount, offset by a $148,00 decrease in subscriber acquisition expense and a $146,000 decrease in advertising to acquire traffic to our websites. For the three months ended March 31, 2011 and 2010, advertising expenses accounted for 53% and 59%, respectively, of total sales and marketing expenses.
     Our goal is to increase our revenues from advertising sales. One important factor that drives our revenues is our advertising rates. We believe that we can increase our advertising rates only if the reach of our publications increases. In order to increase the reach of our publications, we have to acquire a significant number of new subscribers in every quarter and continue to promote our brand. One significant factor that impacts our advertising expenses is the average cost per acquisition of a new subscriber. We believe that the average cost per acquisition depends mainly on the advertising rates which we pay for media buys, our ability to manage our subscriber acquisition efforts successfully, and the degree of competition in our industry.
     In May 2005, we began operations in the U.K. In 2006, we began operations in Canada, Germany, and Spain. In 2007, we began operations in France. The continuing build-up of our business in Europe is expected to result in a relatively high level of sales and marketing expense in the foreseeable future.
     General and Administrative
     General and administrative expenses consist primarily of compensation for administrative, executive, and software development staff, fees for professional services, rent, bad debt expense, amortization of intangible assets, and general office expense. General and administrative expenses increased to $8.4 million for the three months ended March 31, 2011 from $6.7 million for the three months ended March 31, 2010. The $1.7 million increase in general and administrative expenses was primarily due to a $575,000 increase in professional services expense, a $520,000 increase in rent, office and insurance expense and a $271,000 increase in salary and employee related expenses.
     In the three months ended March 31, 2011 and 2010, the Company recorded expenses of $23,000 and $2,000, respectively, related to a program under which the Company makes cash payments to people who establish that they were former stockholders of Travelzoo.com Corporation, and who failed to submit requests for shares in Travelzoo Inc. within the required time period. The expenses are based on the number of actual valid claims received and the Company’s stock price. We cannot reliably estimate future expenses incurred under this program because it is based on the number of valid requests received and future levels of the Company’s common stock price.
     We expect our headcount to increase in the future. The Company’s headcount is one of the main drivers of general and administrative expenses. Therefore, we expect our general and administrative expenses to continue to increase.

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     Our strategy to replicate our business model in foreign markets is expected to result in a significant additional increase in our general and administrative expenses in the foreseeable future.
     Settlement with State of Delaware
     On April 21, 2011, the Company entered into an agreement with the State of Delaware resolving all claims relating to a previously-announced unclaimed property review. The primary issue raised in the preliminary findings from the review, received by the Company on April 12, 2011, concerned the shares of Travelzoo which have not been claimed by former shareholders of Travelzoo.com Corporation following a 2002 merger, as previously disclosed in the company’s report on Form 10-K. In the preliminary findings under the unclaimed property review, up to 3.0 million shares were identified as “demandable” under Delaware escheat laws. While the Company continues to take the position that such shares were issuable only to persons who establish their eligibility as shareholders, the Company determined that it was in its best interest to promptly resolve all claims relating to the unclaimed property review. Under the terms of the agreement, the Company made a $20.0 million cash payment to the State of Delaware on April 27, 2011 and received a complete release of those claims. The $20.0 million payment was recorded as an expense in the three months ended March 31, 2011.
Subscriber Acquisition
     The table set forth below provides for each quarter in 2009, 2010, and the first quarter of 2011, an analysis of our average cost for acquisition of new subscribers for our Travelzoo Top 20 newsletter and our Newsflash e-mail alert service for our North America and Europe operating segments.
     The table includes the following data:
    Average Cost per Acquisition of a New Subscriber: The quarterly cost of consumer marketing programs whose purpose was primarily to acquire new subscribers, divided by total new subscribers added during the quarter.
 
    New Subscribers: Total new subscribers who signed up for at least one of our e-mail publications throughout the quarter. This is an unduplicated subscriber number, meaning a subscriber who signed up for two or more of our publications is only counted once.
 
    Subscribers Removed From List: Subscribers who were removed from our lists throughout the quarter either as a result of their requesting removal, or based on periodic list maintenance after we determined that the e-mail address was likely no longer valid.
 
    Balance: The number of subscribers at the end of the quarter, computed by taking the previous quarter’s subscriber balance, adding new subscribers during the current quarter, and subtracting subscribers removed from list during the current quarter.
North America:
                                 
    Average Cost per           Subscribers    
    Acquisition of a   New   Removed    
Period   New Subscriber   Subscribers   From List   Balance
Q1 2009
  $ 2.29       720,320       (259,537 )     11,743,526  
Q2 2009
  $ 2.15       885,031       (277,439 )     12,351,118  
Q3 2009
  $ 1.80       1,076,367       (418,417 )     13,009,068  
Q4 2009
  $ 1.61       619,831       (380,626 )     13,248,273  
Q1 2010
  $ 1.89       1,009,235       (434,754 )     13,822,754  
Q2 2010
  $ 1.62       719,777       (492,527 )     14,050,004  
Q3 2010
  $ 1.60       804,892       (689,727 )     14,165,169  
Q4 2010
  $ 1.14       540,703       (432,071 )     14,273,801  
Q1 2011
  $ 1.74       879,185       (334,491 )     14,818,495  

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Europe:
                                 
    Average Cost per           Subscribers    
    Acquisition of a   New   Removed    
Period   New Subscriber   Subscribers   From List   Balance
Q1 2009
  $ 3.09       295,450       (40,542 )     2,477,583  
Q2 2009
  $ 2.74       408,026       (52,491 )     2,833,118  
Q3 2009
  $ 3.53       541,509       (99,396 )     3,275,231  
Q4 2009
  $ 3.97       443,280       (117,519 )     3,600,992  
Q1 2010
  $ 3.65       478,518       (117,617 )     3,961,893  
Q2 2010
  $ 4.31       400,549       (116,273 )     4,246,169  
Q3 2010
  $ 2.90       423,310       (144,895 )     4,524,584  
Q4 2010
  $ 3.30       310,378       (220,941 )     4,614,021  
Q1 2011
  $ 3.14       629,720       (118,382 )     5,125,359  
     In North America, we noted a trend of decreasing average cost per acquisition of a new subscriber (“CPA”) in 2009 after a period of increasing CPA and a decrease in CPA in the second, third quarters and fourth quarter of 2010 from the first quarter of 2010. We do not consider the decreases in CPA to be indicative of a longer-term trend or to indicate that our CPA is likely to stay at this level or is likely to decrease further.
     In Europe, we see a large fluctuation in the CPA. The CPA fluctuates from quarter to quarter and from country to country. The decrease in CPA in the third quarter of 2010 from the second quarter of 2010 is in part due to an improved method of subscriber acquisition. We do not consider this decrease in CPA to be indicative of a longer-term trend or to indicate that our CPA is likely to stay at this level or is likely to decrease further.
     Future increases in CPA are likely to result in higher absolute marketing expenses and potentially higher relative marketing expenses as a percentage of revenue. Going forward, we expect continued upward pressure on online advertising rates and continued activity from competitors, which will likely increase our CPA over the long term. The effect on operations is that greater absolute and relative marketing expenditures may be necessary to continue to grow the reach of our publications. However, it is possible that the factors driving subscriber acquisition cost increases can be partially or completely offset by new or improved methods of subscriber acquisition using techniques which are under evaluation.
Segment Information
     We have presented the business segments in this report based on our organizational structure as of March 31, 2011.
North America
                 
    Three Months Ended March 31,
    2011   2010
    (In thousands)
Net revenues
  $ 27,618     $ 22,396  
Income from operations
    9,252       6,110  
Income from operations as a % of revenues
    33.5 %     27.3 %
     In North America, revenues increased $5.2 million, or 23%, for the three months ended March 31, 2011 compared to the same period in 2010 (see “Revenues” above). Sales and marketing expense remain unchanged at $10.3 million, or 37% and 46% of revenue, for the three months ended March 31, 2011 and 2010. General and administrative expenses increased to $6.0 million, or 22% of revenue, for the three months ended March 31, 2011 from $4.6 million, or 21% of revenue, for the three months ended March 31, 2010. The $1.3 million increase in general and administrative expense was primarily due to a $440,000 increase in professional services expense, a $374,000 increase in salary and employee related expenses and a $267,000 increase in rent, office and insurance expense. Income from operations for North America as a percentage of revenue for the three months ended March 31, 2011 compared to the three months ended March 31, 2010 increased to 33.5% from 27.3%.
Europe
                 
    Three Months Ended March 31,
    2011   2010
    (In thousands)
Net revenues
  $ 9,448     $ 6,160  
Income (loss) from operations
    741       (951 )
Income (loss) from operations as a % of revenues
    7.8 %     (15.4 )%

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     In Europe, revenues increased $3.3 million, or 53%, for the three months ended March 31, 2011 compared to the same period in 2010 (see “Revenues” above). Sales and marketing expenses increased to $5.8 million, or 62% of revenue, for the three months ended March 31, 2011 from $4.7 million, or 77% of revenue, for the three months ended March 31, 2010. The $1.1 million increase in sales and marketing expense was primarily due to a $593,000 increase in salary and employee related expenses due primarily to an increase in headcount, a $228,000 increase in advertising to acquire new subscribers for our e-mail products, and a $214,000 increase in advertising to acquire traffic to our websites. General and administrative expenses increased to $2.5 million, or 27% of revenue, for the three months ended March 31, 2011 from $2.1 million, or 34% of revenue, for the three months ended March 31, 2010. The $437,000 increase in general and administrative expenses was primarily due to a $253,000 increase in rent, office and insurance expense and a $135,000 increase in professional services expense. Our income from operations in Europe was $741,000 for the three months ended March 31, 2011 compared to a loss from operations of $951,000 for the three months ended March 31, 2010. The weakening of the U.S. dollar relative to the British Pound Sterling had a favorable impact on the income from our operations in Europe. Had foreign exchange rates remained constant in these periods, the income from our operations in Europe for the three months ended March 31, 2011 would have been approximately $75,000 lower.
Income Taxes
     Our income is generally taxed in the U.S. and our income tax provisions reflect federal and state statutory rates applicable to our levels of income and expenses, adjusted to take into account expenses that are treated as having no recognizable tax benefit. We recorded income tax provisions of $4.0 million and $2.5 million for the three months ended March 31, 2011 and March 31, 2010, respectively. For the three months ended March 31, 2011 and 2010, our effective tax rates were (40%) and 50%, respectively. For the three months ended March 31, 2011, the $20.0 million expense for the settlement with the State of Delaware was treated as having no recognizable tax benefit.
     We expect that our effective tax rate in future periods may fluctuate depending on the total amount of expenses representing payments to former stockholders, from losses or gains incurred by our operations in Canada and Europe and corresponding U.S. tax credits, if any.
     We file income tax returns in the U.S. federal jurisdiction and various states and foreign jurisdictions. We are no longer subject to U.S. federal and certain state tax examinations for years before 2006 and are no longer subject to California tax examinations for years before 2005.
Liquidity and Capital Resources
     As of March 31, 2011, we had $51.7 million in cash and cash equivalents. Cash and cash equivalents increased from $41.2 million as of December 31, 2010 primarily as a result of cash provided by operating activities as explained below. As discussed above, on April 27, 2011, we made a $20.0 million payment to the State of Delaware related to the settlement of an unclaimed property review. We expect that cash on hand will be sufficient to provide for working capital needs for at least the next 12 months.
                 
    Three Months Ended March 31,  
    2011     2010  
    (In thousands)  
Net cash provided by operating activities
  $ 10,662     $ 9,767  
Net cash used in investing activities
    (699 )     (396 )
Net cash provided by financing activities
    308       1,073  
Effect of exchange rate changes on cash and cash equivalents
    243       (95 )
 
           
Net increase in cash and cash equivalents
  $ 10,514     $ 10,349  
 
           
     Cash provided by operating activities is net income adjusted for certain non-cash items and changes in assets and liabilities. Net cash provided by operating activities for the three months ended March 31, 2011 increased by $895,000 compared to the three months ended March 31, 2010. We had a $20.0 million increase in accrued settlement with the State of Delaware and the increase in accounts payable and accrued expenses for the three months ended March 31, 2011 was $3.4 million and $2.2 million higher, respectively, compared to the same period in 2010. The impact of these changes were offset by a $16.4 million decrease in net income as we incurred a net loss of $14.0 million for the three months ended March 31, 2011 compared to net income of $2.5 million for the three months ended March 31, 2010, there was a $5.8 million lower reduction in income taxes receivable for the three months ended March 31, 2011 compared to the same period in 2010 and the increase in accounts receivable for the three months ended March 31, 2011 was $597,000 higher compared to the same period in 2010.

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     Net cash used in investing activities was $699,000 for the three months ended March 31, 2011 compared to $396,000 for the three months ended March 31, 2010. The $303,000 increase in cash used in investing activities was due primarily to a $303,000 increase in purchases of property and equipment.
     Net cash provided by financing activities was $308,000 for the three months ended March 31, 2011 compared to $1.1 million for the three months ended March 31, 2010. For the three months ended March 31, 2011, net cash provided by financing activities was due to proceeds from the exercise of stock options and the excess tax benefit from exercise of stock options. For the three months ended March 31, 2010, net cash provided by financing activities was due to proceeds received from sale of our Asia Pacific business segment.
     Our capital requirements depend on a number of factors, including market acceptance of our products and services, the amount of our resources we devote to the development of new products, cash payments to former stockholders of Travelzoo.com Corporation, expansion of our operations, and the amount of resources we devote to promoting awareness of the Travelzoo and Fly.com brands. Since the inception of the program under which we would make cash payments to people who establish that they were former stockholders of Travelzoo.com Corporation, and who failed to submit requests to convert their shares into shares of Travelzoo Inc. within the required time period, we have incurred expenses of $2.7 million. While future payments for this program are expected to decrease, the total cost of this program is still undeterminable because it is dependent on our stock price and on the number of valid requests ultimately received. Consistent with our growth, we have experienced substantial increases in our cost of revenues, sales and marketing expenses and our general and administrative expenses, and we anticipate that these increases will continue for the foreseeable future. We believe cash on hand will be sufficient to pay such costs. In addition, we will continue to evaluate possible investments in businesses, products and technologies, the consummation of any of which would increase our capital requirements.
     Although we currently believe that we have sufficient capital resources to meet our anticipated working capital and capital expenditure requirements for at least the next 12 months, unanticipated events and opportunities or a less favorable than expected development of our business in Europe may require us to sell additional equity or debt securities or establish new credit facilities to raise capital in order to meet our capital requirements.
     If we sell additional equity or convertible debt securities, the sale could dilute the ownership of our existing stockholders. If we issue debt securities or establish a new credit facility, our fixed obligations could increase, and we may be required to agree to operating covenants that would restrict our operations. We cannot be sure that any such financing will be available in amounts or on terms acceptable to us.
     The following summarizes our principal contractual commitments as of March 31, 2011 (in thousands):
                                                         
    2011     2012     2013     2014     2015     2016     Total  
Operating leases
  $ 2,957     $ 2,968     $ 2,366     $ 603     $ 442     $ 147     $ 9,483  
Purchase obligations
    1,581       500       14                         2,095  
 
                                         
Total commitments
  $ 4,538     $ 3,468     $ 2,380     $ 603     $ 442     $ 147     $ 11,578  
 
                                         
     We also have contingencies related to net unrecognized tax benefits of approximately $1.5 million as of March 31, 2011, which we are unable to make reasonably reliable estimates on the timing of the cash settlements with the respective taxing authorities.
Growth Strategy
     Our growth strategy has two main elements:
    International expansion: We want to grow our revenue and operating profit through replicating the Travelzoo business in attractive international markets in Europe and in North America. We want to develop a strong competitive position through building a strong global brand and unique global content.
 
    Expand scope of the Travelzoo business: We want to grow our revenue and operating profit through expanding the Travelzoo product offerings and content into entertainment and lifestyle (e.g., Broadway shows, sporting events, restaurants and spas).

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     We launched the Travelzoo business in the U.K. in 2005, in Canada in 2006, in Germany in 2006, in France in 2007, and in Spain in 2008. We began developing and offering entertainment content and related advertising services in 2008. We launched Fly.com in February 2009. We launched Local Deals in August 2010.
Recent Accounting Standards
     In October 2009, the FASB issued ASU 2009-13, a new accounting standard update for revenue recognition with multiple deliverables. The new accounting standard update defines when individual deliverables included in a multiple-element arrangement may be treated as separate units of accounting. The update primarily provides two significant changes: 1) it eliminates the need for objective and reliable evidence of the fair value for the undelivered element in order for a delivered item to be treated as a separate unit of accounting, and 2) it eliminates the residual method to allocate the arrangement consideration. In addition, the update also expands the disclosure requirements for revenue recognition. Effective for us January 1, 2011, we adopted this new accounting standard. The adoption of this new accounting standard did not have an impact on our consolidated results of operations or financial condition.
RISK FACTORS
     Investing in our common stock involves a high degree of risk. Any or all of the risks listed below as well as other variables affecting our operating results could have a material adverse effect on our business, our quarterly and annual operating results or financial condition, which could cause the market price of our stock to decline or cause substantial volatility in our stock price, in which event the value of your common stock could decline. You should also keep these risk factors in mind when you read forward-looking statements.
Risks Related to Our Financial Condition and Business Model
We cannot assure you that we will be profitable.
     For the three months ended March 31, 2011, we incurred a net loss of $14.0 million. In the year ended December 31, 2010, we generated a net income of $13.2 million. Although we were profitable in 2010, there is no assurance that we will continue to be profitable in the future. We forecast our future expense levels based on our operating plans and our estimates of future revenues. We may find it necessary to significantly accelerate expenditures relating to our sales and marketing efforts or otherwise increase our financial commitment to creating and maintaining brand awareness among Internet users and travel companies. If our revenues grow at a slower rate than we anticipate, or if our spending levels exceed our expectations or cannot be adjusted to reflect slower revenue growth, we may not generate sufficient revenues to be profitable. Although our operations in Europe generated an operating profit of $741,000 for the three months ended March 31, 2011, there is no assurance that our operations in Europe will generate an operating income in the future. Any of these developments could result in a significant decrease in the trading price of our common stock.
Fluctuations in our operating results may negatively impact our stock price.
     Our quarterly and annual operating results may fluctuate significantly in the future due to a variety of factors that could affect our revenues or our expenses in any particular period. You should not rely on quarter-to-quarter comparisons of our results of operations as an indication of future performance. Factors that may affect our quarterly results include:
    mismatches between resource allocation and client demand due to difficulties in predicting client demand in a new market;
 
    changes in general economic conditions that could affect marketing efforts generally and online marketing efforts in particular;
 
    the magnitude and timing of marketing initiatives, including our acquisition of new subscribers and our expansion efforts in other regions;
 
    the introduction, development, timing, competitive pricing and market acceptance of our products and services and those of our competitors;
 
    our ability to attract and retain key personnel;
 
    our ability to manage our anticipated growth and expansion;

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    our ability to attract traffic to our websites;
 
    technical difficulties or system downtime affecting the Internet generally or the operation of our products and services specifically;
 
    payments which we may make to previous stockholders of Travelzoo.com Corporation who failed to submit requests for shares in Travelzoo Inc. within the required time period, or escheat claims related to shares not issued in the Company’s merger with Travelzoo.com Corporation; and
 
    volatility of our operating results in new markets.
     We may significantly increase our operating expenses related to advertising campaigns for Travelzoo for a certain period if we see a unique opportunity for a brand marketing campaign, if we find it necessary to respond to increased brand marketing by a competitor, or if we decide to accelerate our acquisition of new subscribers.
     If revenues fall below our expectations in any quarter and we are unable to quickly reduce our operating expenses in response, our operating results would be lower than expected and our stock price may fall.
Our business model may not be adaptable to a changing market.
     Our current revenue model depends on advertising fees paid primarily by travel and entertainment companies. If current clients decide not to continue advertising their offers with us and we are unable to replace them with new clients, our business may be adversely affected. To be successful, we must provide online marketing solutions that achieve broad market acceptance by travel and entertainment companies. In addition, we must attract sufficient Internet users with attractive demographic characteristics to our products. It is possible that we will be required to further adapt our business model in response to changes in the online advertising market or if our current business model is not successful. If we are not able to anticipate changes in the online advertising market or if our business model is not successful, our business could be materially adversely affected.
We may not be able to obtain sufficient funds to grow our business and any additional financing may be on terms adverse to your interests.
     During the three months ended March 31, 2011, our cash and cash equivalents increased by $10.5 million to $51.7 million. We intend to continue to grow our business, and intend to fund our current operations and anticipated growth from the cash on hand. However, this may not be sufficient to meet our needs. We may not be able to obtain financing on commercially reasonable terms, or at all.
     If additional financing is not available when required or is not available on acceptable terms, we may be unable to fund our expansion, successfully promote our brand name, develop or enhance our products and services, take advantage of business opportunities, or respond to competitive pressures, any of which could have a material adverse effect on our business.
     If we choose to raise additional funds through the issuance of equity securities, you may experience significant dilution of your ownership interest and holders of the additional equity securities may have rights senior to those of the holders of our common stock. If we obtain additional financing by issuing debt securities, the terms of these securities could restrict or prevent us from paying dividends and could limit our flexibility in making business decisions.
Our business may be sensitive to recessions.
     The demand for online advertising may be linked to the level of economic activity and employment in the U.S. and abroad. Specifically, our business is primarily dependent on the demand for online advertising from travel and entertainment companies. The recent recession decreased consumer travel and caused travel and entertainment companies to reduce or postpone their marketing spending generally, and their online marketing spending in particular. Continued or future recessions could have a material adverse effect on our business and financial condition.
Our operations could be significantly hindered by the occurrence of a natural disaster or other catastrophic event.

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     Our operations are susceptible to outages due to fire, floods, power loss, telecommunications failures, unexpected technical problems in the systems that power our websites and distribute our e-mail newsletters, break-ins and similar events. In addition, a significant portion of our network infrastructure is located in Northern California, an area susceptible to earthquakes. We do not have multiple site capacity in the event of any such occurrence. Outages could cause significant interruptions of our service. In addition, despite our implementation of network security measures, our servers are vulnerable to computer viruses, physical and electronic break-ins, and similar disruptions from unauthorized tampering with our computer systems. We do not carry business interruption insurance to compensate us for losses that may occur as a result of any of these events.
Technological or other assaults on our service could harm our business.
     We are vulnerable to coordinated attempts to overload our systems with data, which could result in denial or reduction of service to some or all of our users for a period of time. We have experienced denial of service attacks in the past, and may experience such attempts in the future. Any such event could reduce our revenue and harm our operating results and financial condition. We do not carry business interruption insurance to compensate us for losses that may occur as a result of any of these events.
We are subject to payments-related risks
     We accept payments for the sale of vouchers using a variety of methods, including credit cards and debit cards. We pay interchange and other fees, which may increase over time and raise our operating expenses and lower profitability. We rely on third parties to provide payment processing services, including the processing of credit cards and debit cards, and it could disrupt our business if these companies become unwilling or unable to provide these services to us. We are also subject to payment card association operating rules, certification requirements and rules governing electronic funds transfers, which could change or be reinterpreted to make it difficult or impossible for us to comply. Moreover, under payment card rules and our contracts with our card processors, if there is a security breach of payment card information that we store, we could be liable to the payment card issuing banks for their cost of issuing new cards and related expenses. If we fail to comply with these rules or requirements, we may be subject to fines and higher transaction fees and lose our ability to accept credit and debit card payments, process electronic funds transfers, or facilitate other types of online payments, and our business and results of operations could be adversely affected. If one or more of these agreements are terminated and we are unable to replace them on similar terms, or at all, it could adversely affect our results of operations
Risks Related to Our Markets and Strategy
Our international expansion is expected to result in substantial operating losses, and is subject to other material risks.
     In May 2005, we began operations in the U.K. In 2006, we began operations in Canada, Germany, and Spain. In 2007, we began operations in France.
     Although our revenues in Europe increased 53% in the three months ended March 31, 2011 from the same period last year and our operations in Europe generated a profit of $741,000 for the three months ending March 31, 2011, our operations in Europe incurred losses of $951,00 in the three months ended March 31, 2010 and incurred losses of $1.8 million for the year ended December 31, 2010, primarily as a result of significant expenses related to subscriber acquisition and the launch of Fly.com. We intend to continue adding a significant number of subscribers in selected countries in which we operate as we believe this is one of the factors that will allow us to increase our advertising rates and increase our revenues in Europe.
     If we incur losses from our operations in Europe in the future, these losses may not have any recognizable tax benefit. We expect that this will have a material negative impact on our net income and cash flows. Any of these developments could result in a significant decrease in the trading price of our common stock. In addition to uncertainty about our ability to generate net income from our foreign operations and expand our international market position, there are certain risks inherent in doing business internationally, including:
    trade barriers and changes in trade regulations;
 
    difficulties in developing, staffing and simultaneously managing foreign operations as a result of distance, language and cultural differences;
 
    stringent local labor laws and regulations;

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    currency exchange rate fluctuations;
 
    risks related to government regulation; and
 
    potentially adverse tax consequences.
We may not be able to continue developing awareness of our brand names.
     We believe that continuing to build awareness of the Travelzoo and Fly.com brand names is critical to achieving widespread acceptance of our business. Brand recognition is a key differentiating factor among providers of online advertising opportunities, and we believe it could become more important as competition in our industry increases. In order to maintain and build brand awareness, we must succeed in our marketing efforts. If we fail to successfully promote and maintain our brand, incur significant expenses in promoting our brand and fail to generate a corresponding increase in revenue as a result of our branding efforts, or encounter legal obstacles which prevent our continued use of our brand name, our business could be materially adversely affected.
Our business may be sensitive to events affecting the travel industry in general.
     Events like the war with Iraq or the terrorist attacks on the U.S. in 2001 or the recent global financial crisis have a negative impact on the travel industry. We are not in a position to evaluate the net effect of these circumstances on our business. In the longer term, our business might be negatively affected by financial pressures on the travel industry. However, our business may also benefit if travel companies increase their efforts to promote special offers or other marketing programs. If such events result in a long-term negative impact on the travel industry, such impact could have a material adverse effect on our business.
We will not be able to attract travel and entertainment companies or Internet users if we do not continually enhance and develop the content and features of our products and services.
     To remain competitive, we must continually improve the responsiveness, functionality, and features of our products and services. We may not succeed in developing features, functions, products, or services that travel and entertainment companies and Internet users find attractive. This could reduce the number of travel and entertainment companies and Internet users using our products and materially adversely affect our business.
We may lose business if we fail to keep pace with rapidly changing technologies and client needs.
     Our success is dependent on our ability to develop new and enhanced software, services, and related products to meet rapidly evolving technological requirements for online advertising. Our current technology may not meet the future technical requirements of travel and entertainment companies. Trends that could have a critical impact on our success include:
    rapidly changing technology in online advertising;
 
    evolving industry standards, including both formal and de facto standards relating to online advertising;
 
    developments and changes relating to the Internet;
 
    competing products and services that offer increased functionality; and
 
    changes in travel company, entertainment company, and Internet user requirements.
     If we are unable to timely and successfully develop and introduce new products and enhancements to existing products in response to our industry’s changing technological requirements, our business could be materially adversely affected.
Our business and growth will suffer if we are unable to hire and retain highly skilled personnel.
     Our future success depends on our ability to attract, train, motivate, and retain highly skilled employees. We may be unable to retain our skilled employees, or attract, assimilate, and retain other highly skilled employees in the future. We have from time to time in the past experienced, and we expect to continue to experience in the future, difficulty in hiring and retaining highly skilled employees with appropriate qualifications. If we are unable to hire and retain skilled personnel, our growth may be restricted, which could adversely affect our future success.

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We may not be able to effectively manage our expanding operations.
     Since the commencement of our operations, we have experienced a period of rapid growth. In order to execute our business plan, we must continue to grow significantly. As of March 31, 2011, we had 296 employees. We expect that the number of our employees will continue to increase for the foreseeable future. This growth has placed, and our anticipated future growth will continue to place, a significant strain on our management, systems, and resources. We expect that we will need to continue to improve our financial and managerial controls and reporting systems and procedures. We will also need to continue to expand and maintain close coordination among our sales, production, marketing, IT, and finance departments. We may not succeed in these efforts. Our inability to expand our operations in an efficient manner could cause our expenses to grow disproportionately to revenues, our revenues to decline or grow more slowly than expected and could otherwise have a material adverse effect on our business.
Our operations may be adversely affected by changes in our senior management.
     Effective July 1, 2010, Mr. Loughlin became the Company’s Chief Executive Officer replacing Holger Bartel. Mr. Loughlin served as the Company’s Vice President of Business Development from 2001 to 2005 and served as the Company’s Senior Vice President and General Manager, Travelzoo U.K. from 2005 to 2006. From 2006 to June 30, 2010, Mr. Loughlin served as the Company’s Executive Vice President, Europe. Mr. Loughlin has extensive familiarity with the business and operations of the Company. However, there can be no assurances that these changes in the senior management of the Company will not have an adverse effect on the business of the Company, temporarily or otherwise.
Intense competition may adversely affect our ability to achieve or maintain market share and operate profitably.
     We face intense competition. We compete for advertising dollars with large Internet portal sites, such as America Online, MSN, and Yahoo!, that offer listings or other advertising opportunities for travel and entertainment companies. These companies have significantly greater financial, technical, marketing, and other resources and larger client bases. We compete with search engines like Google and Yahoo! Search that offer pay-per-click listings. We compete with travel meta-search engines and online travel deal publishers. We compete with large online travel agencies like Expedia and Priceline that also offer advertising placements. We compete with companies like Groupon and LivingSocial that also sell vouchers for deals from local businesses such as spas and restaurants. In addition, we compete with newspapers, magazines, and other traditional media companies that operate websites which provide online advertising opportunities. We expect to face additional competition as other established and emerging companies, including print media companies, enter the online advertising market. Competition could result in reduced margins on our services, loss of market share, or less use of Travelzoo by travel companies, entertainment companies, and consumers. If we are not able to compete effectively with current or future competitors as a result of these and other factors, our business could be materially adversely affected.
Loss of any of our key management personnel could negatively impact our business.
     Our future success depends to a significant extent on the continued service and coordination of our management team, particularly Christopher Loughlin, our Chief Executive Officer. The loss or departure of any of our officers or key employees could materially adversely affect our ability to implement our business plan. We do not maintain key person life insurance for any member of our management team. In addition, we expect new members to join our management team in the future. These individuals will not previously have worked together and will be required to become integrated into our management team. If our key management personnel are not able to work together effectively or successfully, our business could be materially adversely affected.
We may not be able to access third party technology upon which we depend.
     We use technology and software products from third parties including Microsoft and ITA Software. Technology from our current or other vendors may not continue to be available to us on commercially reasonable terms, or at all. Our business will suffer if we are unable to access this technology, to gain access to additional products or to integrate new technology with our existing systems. This could cause delays in our development and introduction of new services and related products or enhancements of existing products until equivalent or replacement technology can be accessed, if available, or developed internally, if feasible. If we experience these delays, our business could be materially adversely affected.
Risks Related to the Market for our Shares
Our stock price has been volatile historically and may continue to be volatile.

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     The trading price of our common stock has been and may continue to be subject to wide fluctuations. During the twelve months ended April 29, 2011, the closing price of our common stock on the NASDAQ Global Select Market ranged from $11.68 to $101. Our stock price may fluctuate in response to a number of events and factors, such as quarterly variations in operating results; announcements of technological innovations or new products by us or our competitors; changes in financial estimates and recommendations by securities analysts; the operating and stock price performance of other companies that investors may deem comparable to us; and news reports relating to trends in our markets or general economic conditions.
     In addition, the stock market in general, and the market prices for Internet-related companies in particular, have experienced volatility that often has been unrelated to the operating performance of such companies. These broad market and industry fluctuations may adversely affect the price of our stock, regardless of our operating performance.
We are controlled by a principal stockholder.
     Ralph Bartel, who founded Travelzoo and who is a Director of Travelzoo, is our largest stockholder, holding beneficially, as of May 1, 2011, approximately 62.6% of our outstanding shares. Through his share ownership, he is in a position to control Travelzoo and to elect our entire board of directors.
Risks Related to Legal Uncertainty
We may become subject to burdensome government regulations and legal uncertainties affecting the Internet which could adversely affect our business.
     To date, governmental regulations have not materially restricted use of the Internet in our markets. However, the legal and regulatory environment that pertains to the Internet is uncertain and may change. Uncertainty and new regulations could increase our costs of doing business, prevent us from delivering our products and services over the Internet, or slow the growth of the Internet. In addition to new laws and regulations being adopted, existing laws may be applied to the Internet. New and existing laws may cover issues which include:
    user privacy;
 
    anti-spam legislation;
 
    consumer protection;
 
    copyright, trademark and patent infringement;
 
    pricing controls;
 
    characteristics and quality of products and services;
 
    sales and other taxes; and
 
    other claims based on the nature and content of Internet materials.
We may be liable as a result of information retrieved from or transmitted over the Internet.
     We may be sued for defamation, negligence, copyright or trademark infringement or other legal claims relating to information that is published or made available in our products. These types of claims have been brought, sometimes successfully, against online services in the past. The fact that we distribute information via e-mail may subject us to potential risks, such as liabilities or claims resulting from unsolicited e-mail or spamming, lost or misdirected messages, security breaches, illegal or fraudulent use of e-mail or interruptions or delays in e-mail service. In addition, we could incur significant costs in investigating and defending such claims, even if we ultimately are not liable. If any of these events occur, our business could be materially adversely affected.
Our internal controls over financial reporting may not be effective, and our independent auditors may not be able to certify as to the effectiveness of such internal controls, which could have a significant and adverse effect on our business.

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     We are obligated to evaluate our internal controls over financial reporting in order to allow management to report on, and our independent auditors to opine on, our internal controls over financial reporting, as required by Section 404 of the Sarbanes-Oxley Act of 2002 and the rules and regulations of the SEC, which we collectively refer to as Section 404. In our Section 404 evaluation, we have identified areas of internal controls that may need improvement and have instituted remediation efforts where necessary. Currently, none of our identified areas that need improvement has been categorized as material weaknesses. We may identify conditions that may result in significant deficiencies or material weaknesses in the future.
We may be unable to protect our registered trademark or other proprietary intellectual property rights.
     Our success depends to a significant degree upon the protection of the Travelzoo brand name. We rely upon a combination of copyright, trade secret and trademark laws and non-disclosure and other contractual arrangements to protect our intellectual property rights. The steps we have taken to protect our proprietary rights, however, may not be adequate to deter misappropriation of proprietary information.
     We have registered the Travelzoo trademark in the U.S., Australia, Canada, China, Hong Kong, Japan, South Korea, Taiwan, and the U.K. If we are unable to protect our rights in the mark in North America, Europe, and Asia Pacific, where we have licensed the trademark as described above under “overview”, a key element of our strategy of promoting Travelzoo as a brand could be disrupted and our business could be adversely affected. We may not be able to detect unauthorized use of our proprietary information or take appropriate steps to enforce our intellectual property rights. In addition, the validity, enforceability, and scope of protection of intellectual property in Internet-related industries are uncertain and still evolving. The laws of countries in which we may market our services in the future are uncertain and may afford little or no effective protection of our intellectual property. The unauthorized reproduction or other misappropriation of our proprietary technology could enable third parties to benefit from our technology and brand name without paying us for them. If this were to occur, our business could be materially adversely affected.
We may face liability from intellectual property litigation that could be costly to prosecute or defend and distract management’s attention with no assurance of success.
     We cannot be certain that our products, content and brand names do not or will not infringe valid patents, copyrights or other intellectual property rights held by third parties. While we have a trademark for “Travelzoo,” many companies in the industry have similar names including the word “travel”. We expect that infringement claims in our markets will increase in number as more participants enter the markets. We may be subject to legal proceedings and claims from time to time relating to the intellectual property of others in the ordinary course of our business. We may incur substantial expenses in defending against these third party infringement claims, regardless of their merit, and such claims could result in a significant diversion of the efforts of our management personnel. Successful infringement claims against us may result in monetary liability or a material disruption in the conduct of our business.
Item 3. Quantitative and Qualitative Disclosures About Market Risk
     We believe that our potential exposure to changes in market interest rates is not material. The Company has no outstanding debt and is not a party to any derivatives transactions. We invest in highly liquid investments with short maturities. Accordingly, we do not expect any material loss from these investments.
     Our operations in Canada expose us to foreign currency risk associated with agreements being denominated in Canadian Dollars. Our operations in Europe expose us to foreign currency risk associated with agreements being denominated in British Pound Sterling and Euros. We are exposed to foreign currency risk associated with fluctuations of these currencies as the financial position and operating results of our operations in Canada and Europe will be translated into U.S. Dollars for consolidation purposes. We do not use derivative instruments to hedge these exposures. We are a net receiver of U.S. Dollars from our foreign subsidiaries and therefore benefit from a weaker U.S. dollar and are adversely affected by a stronger U.S. dollar relative to the foreign currency used by the foreign subsidiary as its functional currency. We have performed a sensitivity analysis as of March 31, 2011, using a modeling technique that measures the change in the fair values arising from a hypothetical 10% adverse movement in the levels of foreign currency exchange rates relative to the U.S. dollar with all other variables held constant. The foreign currency exchange rates we used were based on market rates in effect at March 31, 2011. The sensitivity analysis indicated that a hypothetical 10% adverse movement in foreign currency exchange rates would result in an incremental $106,000 foreign exchange loss for the three month periods ended March 31, 2011.
Item 4. Controls and Procedures
     For the period ended March 31, 2011, we carried out an evaluation, under the supervision and with the participation of the Company’s management, including the Company’s Chief Executive Officer along with the Company’s Chief Financial Officer, of the

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effectiveness of the design and operation of our disclosure controls and procedures pursuant to Exchange Act Rule 13a-15(e) and 15d-15(e). Based upon that evaluation, the Company’s Chief Executive Officer along with the Company’s Chief Financial Officer concluded that our disclosure controls and procedures were effective as of March 31, 2011 to ensure that the information required to be disclosed by us in this quarterly report was recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and regulations and were also effective to ensure that information required to be disclosed by us in this quarterly report was accumulated and communicated to our management including the Company’s Chief Executive Officer and the Company’s Chief Financial Officer to allow timely decisions regarding its disclosure.
     During the three months ended March 31, 2011, there was no change in our internal control over financial reporting (as defined in Exchange Act Rule 13a-15(f)) that materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting.
PART II—OTHER INFORMATION
Item 1A. Risk Factors
     An updated description of the risk factors associated with our business is included under “Risk Factors” in “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” contained in Item 2 of Part I of this report. This description includes any material changes to and supersedes the description of the risk factors associated with our business previously disclosed in Item 1A of our 2010 Annual Report on Form 10-K and is incorporated herein by reference.
Item 6. Exhibits
     The following table sets forth a list of exhibits:
     
Exhibit    
Number   Description
3.1
  Certificate of Incorporation of Travelzoo Inc. (Incorporated by reference to our Pre-Effective Amendment No. 6 to Registration Statement on Form S-4 (File No. 333-55026), filed February 14, 2002).
 
   
3.2
  By-laws of Travelzoo Inc. (Incorporated by reference to Pre-Effective Amendment No. 6 to our Registration Statement on Form S-4 (File No. 333-55026), filed February 14, 2002).
 
   
31.1‡
  Certification of Chief Executive Officer pursuant to Rule 13a-14(a) and Rule 15d-14(a) of the Securities Exchange Act of 1934, as amended.
 
   
31.2‡
  Certification of Chief Financial Officer pursuant to Rule 13a-14(a) and Rule 15d-14(a) of the Securities Exchange Act of 1934, as amended.
 
   
32.1†
  Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
   
32.2†
  Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
  Filed herewith
 
  Furnished herewith

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SIGNATURE
     Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
         
  TRAVELZOO INC.
(Registrant)
 
 
  By:   /s/ Wayne Lee    
    Wayne Lee   
    On behalf of the Registrant and as Chief Financial Officer
and Principal Accounting Officer
 
 
 
Date: May 10, 2011

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