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UNITED PARCEL SERVICE INC - Annual Report: 2024 (Form 10-K)

(1)    Included within Other Non-Current Liabilities in our consolidated balance sheets.
Our total reserves related to prior year claims decreased by $144 million in 2024 and increased by $39 million in 2023 as a result of changes in estimated claim costs. A five percent deterioration or improvement in both the assumed claim severity and claim frequency rates used to estimate our self-insurance reserves would result in an increase or a decrease, respectively, of approximately $300 million in our reserves and expenses as of, and for the year ended, December 31, 2024.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
RESULTS OF OPERATIONS


Pension and Other Postretirement Medical Benefits
Our pension and postretirement medical benefit costs are calculated using various actuarial assumptions and methodologies. These assumptions include discount rates, healthcare cost trend rates, inflation, compensation increases, expected returns on plan assets, mortality rates, regulatory requirements and other factors. The assumptions utilized in recording the obligations under our plans represent our best estimates. We believe that they are reasonable based on historical experience and performance, as well as factors that might cause future expectations to differ from past trends.
Differences in actual experience or changes in assumptions may affect our pension and postretirement medical benefit obligations and future expenses. The primary factors contributing to actuarial gains and losses each year are:
Changes in the discount rate used to value pension and postretirement medical benefit obligations as of the measurement date;
Differences between expected and actual returns on plan assets;
Changes in demographic assumptions, including mortality;
Differences in participant experience from demographic assumptions; and
Changes in coordinating benefits with plans not sponsored by UPS.
We recognize changes in the fair value of plan assets and net actuarial gains or losses in excess of a corridor (defined as 10% of the greater of the fair value of plan assets or the plan's' projected benefit obligation) immediately within income upon remeasurement of a plan. Other components of pension expense (referred to as "net periodic benefit cost"), primarily service and interest costs and the expected return on plan assets, are reported on a quarterly basis.
The following sensitivity analysis shows the impact of a 25 basis point change in the assumed discount rate and return on assets for our pension and postretirement benefit plans, and the resulting increase (decrease) in our obligations and expense as of, and for the year ended, December 31, 2024 (in millions):
Pension Plans25 Basis Point
Increase
25 Basis Point
Decrease
Discount Rate:
Effect on ongoing net periodic benefit cost$(16)$16 
Effect on net periodic benefit cost for amounts recognized outside the 10% corridor(583)592 
Effect on projected benefit obligation(1,420)1,496 
Return on Assets:
Effect on ongoing net periodic benefit cost(1)
(112)112 
Effect on net periodic benefit cost for amounts recognized outside the 10% corridor(2)
$(55)$55 
Postretirement Medical Benefit Plans
Discount Rate:
Effect on ongoing net periodic benefit cost$$(2)
Effect on net periodic benefit cost for amounts recognized outside the 10% corridor— — 
Effect on accumulated postretirement benefit obligation(31)35 
Healthcare Cost Trend Rate:
Effect on ongoing net periodic benefit cost(1)
Effect on net periodic benefit cost for amounts recognized outside the 10% corridor— — 
Effect on accumulated postretirement benefit obligation$$(9)
(1)Amount calculated based on 25 basis point increase / decrease in the expected return on assets.
(2)Amount calculated based on 25 basis point increase / decrease in the actual return on assets.
Refer to note 5 to the audited, consolidated financial statements for information on our potential liability for coordinating benefits related to the Central States Pension Fund.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
RESULTS OF OPERATIONS


Depreciation, Residual Value and Impairment of Property, Plant and Equipment
As of December 31, 2024, we had $37.2 billion of net property, plant and equipment, the most significant category of which was aircraft. In accounting for property, plant and equipment, we make estimates of the expected useful lives and residual values to arrive at depreciation expense. We evaluate the useful lives of our property, plant and equipment based on our usage, maintenance and replacement policies, and taking into account physical and economic factors that may affect the useful lives of the assets. A reduction in expected useful life, or a decision to sell or abandon a long-lived asset before the end of its useful life, may increase depreciation expense. Our accounting policy for property, plant and equipment is set out in note 1 to the audited, consolidated financial statements.
We monitor our long-lived asset groups for indicators of impairment which may include, but are not limited to, a significant change in the extent to which an asset is utilized and operating or cash flow losses associated with the asset group. If circumstances are present that indicate the carrying value of our long-lived asset groups may not be recoverable, we perform impairment testing at the asset group level.
Asset groups represent the lowest level at which independent cash flows can be identified. Determining asset groups requires judgment and changes in the way asset groups are defined could have a material impact on the results of impairment testing. We evaluate long-lived assets within our global small package operations at a network level given the cash flows associated with individual assets therein are not independent. We perform recoverability testing by comparing the undiscounted cash flows of the asset group to its carrying value. If the carrying amount of the asset group is determined not to be recoverable, a write-down to fair value is recorded. Fair values are determined based on quoted market values, discounted cash flows or external appraisals, as appropriate. Details of long-lived asset impairments are included in note 4 to the audited, consolidated financial statements.
In estimating the useful lives and expected residual values of aircraft, which we evaluate at the network level, we consider actual experience with the same or similar aircraft types, multi-year volume projections for our air products and the types of aircraft required to efficiently operate our network. We routinely monitor the utilization of our assets and volume levels. These temporary fluctuations in volume have in the past and are expected to continue to result in the temporary idling of aircraft to better match our capacity with demand. Temporarily idled assets are classified as held-and-used, and we continue to record depreciation expense for these assets. As a result of the reduction in air volumes experienced during 2024, we temporarily idled 12 aircraft for an average of approximately six months. As of December 31, 2024 all of these aircraft had re-entered operational service. Based on current volume projections, we anticipate that certain aircraft may be temporarily idled during part of 2025 as part of our normal operations and will return to service.
During the first quarter of 2025 and in anticipation of volume decreases with our largest customer, we began a reconfiguration of our U.S. network which is expected to lead to an excess of aircraft, vehicles and buildings. It is reasonably possible that these actions may result in reductions to the expected useful lives of certain assets, including early retirement, and related increases in depreciation expense during future periods. In addition, revisions to the salvage values of aircraft and other assets have in the past and may in the future result in impairment charges or increased depreciation expense. We have not yet identified the specific assets that will be impacted by our network reconfiguration.
In addition to our network reconfiguration, revisions to estimates of useful lives and residual values could also be caused by changes to our maintenance programs, governmental regulations, operational intentions, or market prices. We periodically evaluate our estimates and assumptions, and adjust them, as necessary, on a prospective basis through depreciation expense. Refer to note 4 for further considerations.
Fair Value Measurements
In the normal course of business, we hold and issue financial instruments that contain elements of market risk, including derivatives, marketable securities and debt. Certain of these financial instruments are required to be recorded at fair value, principally derivatives, marketable securities and certain other investments. These financial instruments are measured and reported at fair value on a recurring basis based upon a fair value hierarchy (Levels 1, 2 and 3). Fair values are based on listed market prices (Level 1), when such prices are available. To the extent that listed market prices are not available, fair value is determined based on other relevant factors, including dealer price quotations (Level 2). If listed market prices or other relevant factors are not available, inputs are developed from unobservable data reflecting our own assumptions and include situations where there is little or no market activity for the asset or liability (Level 3). Certain financial instruments, including over-the-counter derivative instruments, are valued using pricing models that consider, among other factors, contractual and market
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MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
RESULTS OF OPERATIONS


prices, correlations, time value, credit spreads and yield curve volatility factors. Changes in the fixed income, foreign currency exchange and commodity markets will impact our estimates of fair value in the future, potentially affecting our results of operations. Further information on our accounting policies relating to fair value measurements can be found in note 1 to the audited, consolidated financial statements.
As of December 31, 2024, the majority of our financial instruments were categorized as either Level 1 or Level 2. Refer to notes 3, 9 and 17 to the audited, consolidated financial statements for further information on these instruments. A quantitative sensitivity analysis of our exposure to changes in foreign currency exchange rates and interest rates is presented in the Quantitative and Qualitative Disclosures about Market Risk section of this report.
Our pension and postretirement plan assets include investments in hedge funds, as well as private debt, private equity and real estate funds, which are primarily measured using net asset value ("NAV") as a practical expedient for fair value, as appropriate. These investments were valued at $10.1 billion as of December 31, 2024. In order to estimate NAV, we evaluate audited and unaudited financial reports from fund managers and make adjustments for investment activity between the date of the financial reports and December 31. These investments are not actively traded, and their values can only be estimated using these assumptions. If our estimates of activity changed, this could have a material impact on the reported value of these investments and on the return on assets that we report. Refer to note 5 to the audited, consolidated financial statements for further information on our pension and postretirement plan assets.
Certain non-financial assets and liabilities are measured at fair value on a nonrecurring basis, such as property, plant and equipment, goodwill and intangible assets. These assets are subject to fair value adjustments in certain circumstances, such as when there is evidence of an impairment or when an asset or disposal group is classified as held for sale.
In accounting for business acquisitions, we allocate the fair value of purchase consideration to the assets acquired and liabilities assumed based on their estimated fair values. Estimating the fair value of assets acquired and liabilities assumed requires judgment, especially with respect to identified intangible assets as there may be limited or no observable transactions within the market, requiring us to develop internal models to estimate fair value. For example, estimating the fair value of identified intangible assets may require us to develop valuation assumptions, including but not limited to, future expected cash flows from these assets, synergies and the cost of capital. Certain inputs require us to determine assumptions that are reflective of a market participant view of fair value. Changes in any of these assumptions may materially impact the amount we recognize for identifiable assets and liabilities, in addition to the residual amount allocated to goodwill.
Income Taxes
We make certain estimates and judgments in determining income tax expense within our financial statements. These estimates and judgments occur in the calculation of income by legal entity and jurisdiction, tax credits, benefits and deductions, and in the calculation of deferred tax assets and liabilities arising from timing differences in the recognition of revenue and expense for tax and financial statement purposes, as well as tax, interest and penalties related to uncertain tax positions. Significant changes in these estimates may result in an increase or decrease to our tax expense in a subsequent period.
We assess the likelihood that we will be able to recover our deferred tax assets. If recovery is not likely, we increase our provision for taxes by recording a valuation allowance against the deferred tax assets that we estimate will not ultimately be recoverable. We believe that we will ultimately recover a substantial majority of the deferred tax assets recorded in our consolidated balance sheets. However, should there be a change in our ability to recover our deferred tax assets, our tax provision would increase in the period in which we determined that the recovery was not likely.
The calculation of our tax liabilities involves dealing with uncertainties in the application of complex tax regulations. We recognize liabilities for uncertain tax positions based on a two-step process. The first step is to evaluate the tax position for recognition by determining if the weight of available evidence indicates that it is more likely than not that the position will be sustained on audit, including resolution of related appeals or litigation processes, if any. Once it is determined that the position meets the recognition threshold, the second step requires us to estimate and measure the largest amount of tax benefit that is more likely than not to be realized upon ultimate settlement. The difference between the amount of recognizable tax benefit and the total amount of tax benefit from positions filed or to be filed with the tax authorities is recorded as a liability for uncertain tax benefits. It is inherently difficult and subjective to estimate such amounts, as we have to determine the probability of various possible outcomes. We reevaluate uncertain tax positions quarterly based on factors including, but not limited to, changes in facts or circumstances, changes in tax law, effectively settled issues under audit and new audit activity. Such a change in
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
RESULTS OF OPERATIONS


recognition or measurement could result in the recognition of a tax benefit or additional tax expense. In 2023, we recognized a net tax benefit of $102 million following resolution of certain global tax audits.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
RESULTS OF OPERATIONS


Item 7A.Quantitative and Qualitative Disclosures about Market Risk
We are exposed to market risk from changes in certain commodity prices, foreign currency exchange rates, interest rates and equity prices. All of these market risks arise in the normal course of business, as we do not engage in speculative trading activities. In order to manage the risk arising from these exposures, we may utilize a variety of commodity, foreign currency exchange rate and interest rate forward contracts, options and swaps. A discussion of our accounting policy for derivative instruments is provided in note 1 to the audited, consolidated financial statements.
Commodity Price Risk
We are exposed to changes in the prices of refined fuels, principally jet-A, diesel and unleaded gasoline, as well as changes in the price of natural gas and other alternative fuels. Currently, the fuel surcharges that we apply to our domestic and international package services are the primary means of reducing the risk of adverse fuel price changes. In order to mitigate the impact of fuel surcharges imposed on us by outside carriers, we regularly adjust the rates we charge for our freight brokerage services. The majority of our fuel purchases utilize index-based pricing formulas plus or minus a fixed locational/supplier differential. While many of the indices are correlated, each index may respond differently to changes in underlying prices, which in turn can drive variability in our costs. Because of this, our operating results may be affected should the market price of fuel suddenly change by a significant amount or change by amounts that do not result in an adjustment in our fuel surcharges, which can significantly affect our results either positively or negatively in the short-term. As of December 31, 2024 and 2023, we had no commodity contracts outstanding.
Foreign Currency Exchange Rate Risk
We have foreign currency risks related to our revenue, operating expenses and financing transactions in currencies other than the local currencies in which we operate. We are exposed to currency risk from the potential changes in functional currency values of our foreign currency-denominated assets, liabilities and cash flows. Our most significant foreign currency exposures relate to the Euro, British Pound Sterling, Canadian Dollar, Chinese Renminbi and Hong Kong Dollar. We may use forward contracts as well as a combination of purchased and written options to hedge forecasted cash flow currency exposures. These derivative instruments generally cover forecasted foreign currency exposures for periods of 3 to 36 months. We may also utilize forward contracts to hedge portions of our anticipated cash settlements of intercompany transactions and interest payments on certain debt subject to foreign currency remeasurement.
Interest Rate Risk
We have issued debt instruments and have debt associated with finance leases that accrue expense at fixed and floating rates of interest. We may use interest rate swaps as part of our program to manage the fixed and floating interest rate mix of our total debt portfolio and related overall cost of borrowing. We may also utilize forward starting swaps and similar instruments to lock in all or a portion of the borrowing cost of anticipated debt issuances. These instruments subject us to risk resulting from changes in short-term interest rates.
We are also subject to interest rate risk with respect to our defined benefit pension and postretirement medical benefit plans, as changes in interest rates will effectively increase or decrease the associated plan obligations and assets. This will result in changes to the amount of pension and postretirement benefit expense recognized in future periods and may also result in us being required to make contributions to the plans.
We hold investments in debt securities, as well as cash-equivalent instruments, some of which accrue income at variable rates of interest.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
RESULTS OF OPERATIONS


Sensitivity Analysis
The following analysis provides quantitative information regarding our exposure to foreign currency exchange rate risk, interest rate risk and equity price risk embedded in our existing financial instruments. We utilize valuation models to evaluate the sensitivity of the fair value of financial instruments with exposure to market risk that assume instantaneous, parallel shifts in exchange rates, interest rate yield curves and commodity and equity prices. For options and instruments with non-linear returns, models appropriate to the instrument are utilized to determine the impact of market shifts.
There are certain limitations inherent in the sensitivity analyses presented, primarily due to the assumption that foreign currency exchange rates change in a parallel fashion and that interest rates change instantaneously. In addition, the analyses are unable to reflect the complex market reactions that normally would arise from the market shifts modeled. While this is our best estimate of the impact of the specified scenarios, these estimates should not be viewed as forecasts. We adjust the fixed and floating interest rate mix of our interest-rate-sensitive assets and liabilities in response to changes in market conditions. Additionally, changes in the fair value of foreign currency derivatives and commodity derivatives are offset by changes in the cash flows of the underlying hedged foreign currency and commodity transactions.
 
Shock-Test Result as of
December 31,
(in millions)20242023
Change in Fair Value:
Currency Derivatives(1)
$(749)$(649)
Change in Annual Interest Expense:
Variable Rate Debt(2)
$21 $41 

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Report of Independent Registered Public Accounting Firm
To the Shareowners and Board of Directors of
United Parcel Service, Inc.
Atlanta, Georgia
Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheets of United Parcel Service, Inc. and subsidiaries (the "Company") as of December 31, 2024 and 2023, the related consolidated statements of income, comprehensive income, and cash flows, for each of the three years in the period ended December 31, 2024, and the related notes (collectively referred to as the "financial statements"). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2024 and 2023, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2024, in conformity with accounting principles generally accepted in the United States of America.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) ("PCAOB"), the Company's internal control over financial reporting as of December 31, 2024, based on criteria established in Internal Control — Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated February 18, 2025, expressed an unqualified opinion on the Company's internal control over financial reporting.
Basis for Opinion
These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company's financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.
Critical Audit Matters
The critical audit matters communicated below are matters arising from the current-period audit of the financial statements that were communicated or required to be communicated to the audit committee and that (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.
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Valuation of U.S. hedge fund, risk parity, private debt, private equity and real estate investments — Refer to Note 5, Company-Sponsored Employee Benefit Plans (Fair Value Measurements), to the financial statements
Critical Audit Matter Description
The Company’s U.S. pension and postretirement medical benefit plans (the "U.S. Plans") held hedge fund, private debt, private equity and real estate investments valued at $10.1 billion as of December 31, 2024.
The Company determines the reported values of the U.S. Plans’ investments in hedge fund, private debt, private equity and real estate funds primarily based on the estimated net asset value ("NAV") of the fund. In order to estimate NAV, the Company evaluates audited and unaudited financial reports from fund managers, and makes adjustments, as appropriate, for investment activity between the date of the financial reports and December 31. These investments are not actively traded, and their values can only be estimated using these subjective assumptions.
Auditing the estimated NAV of these hedge fund, private debt, private equity and real estate investments requires a high degree of auditor judgment and subjectivity to evaluate the completeness, reliability and relevance of the inputs used by management.
How the Critical Audit Matter Was Addressed in the Audit
Our audit procedures related to the inputs used by management to estimate the NAV of the U.S. Plans’ hedge fund, private debt, private equity and real estate investments (collectively, the “funds”) included the following, among others:
We tested the effectiveness of controls, including those related to the reliability of values reported by fund managers, the relevance of asset class benchmark returns, and the completeness and accuracy of unobservable inputs related to the underlying assets of the funds, including certain controls for which the control design was modified following the transition of the UPS Group Trust’s investment management function to Goldman Sachs.
For a selection of investments, we evaluated certain inputs and recalculated ending values in accordance with management’s processes and confirmed directly with the respective fund manager its preliminary estimate of the fund’s NAV as of December 31, 2024.
We evaluated the Company’s historical ability to accurately estimate NAV for these funds by comparing each fund’s recorded valuation as of its prior fiscal year end to the NAV per the audited fund financial statements (which are received in arrears of the Company’s reporting timetable).
Revenue — Refer to Note 2, Revenue Recognition, to the financial statements
Critical Audit Matter Description
Approximately 86 percent of the Company’s revenues are from its global small package operations that provide time-definite delivery services for express letters, documents, small packages and palletized freight via air and ground services. The Company’s global small package revenues are comprised of a significant volume of low-dollar transactions sourced from systems that were primarily developed by the Company. The processing of transactions, including the recording of them, is highly automated and based on contractual terms with the Company’s customers.
Auditing global small package revenue required a significant extent of effort and the involvement of professionals with expertise in information technology ("IT") necessary for us to identify, test, and evaluate the Company’s systems, software applications, and automated controls.
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How the Critical Audit Matter Was Addressed in the Audit
Our audit procedures related to the Company’s systems to process global small package revenue transactions included the following, among others:
With the assistance of our IT specialists, we:
Identified the significant systems used to process global small package revenue transactions and tested the effectiveness of the general IT controls over each of these systems, including testing of user access controls, change management controls, and IT operations controls.
Tested the effectiveness of system interface controls and automated controls within the global small package revenue stream, as well as the controls designed to ensure the accuracy and completeness of revenue.
We tested the effectiveness of controls over the relevant global small package revenue business processes, including those in place to reconcile the various systems to the Company’s general ledger.
We performed analytical procedures to evaluate the Company’s recorded revenue and evaluate trends.
For a sample of customers, we read the Company’s contract with the customer and evaluated the Company’s pattern of revenue recognition for the customer. In addition, we evaluated the accuracy of the Company’s recorded global small package revenue for a sample of customer invoices.

/s/

February 18, 2025

We have served as the Company's auditor since 1969.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(In millions)
 December 31,
 20242023
ASSETS
Current Assets:
Cash and cash equivalents$ $ 
Marketable securities  
Accounts receivable  
Less: Allowance for credit losses()()
Accounts receivable, net  
Other current assets  
Total Current Assets  
Property, Plant and Equipment, Net  
Operating Lease Right-Of-Use Assets  
Goodwill  
Intangible Assets, Net  
Deferred Income Tax Assets  
Other Non-Current Assets  
Total Assets$ $ 
LIABILITIES AND SHAREOWNERS’ EQUITY
Current Liabilities:
Current maturities of long-term debt, commercial paper and finance leases$ $ 
Current maturities of operating leases  
Accounts payable  
Accrued wages and withholdings  
Self-insurance reserves  
Accrued group welfare and retirement plan contributions  
Other current liabilities  
Total Current Liabilities  
Long-Term Debt and Finance Leases  
Non-Current Operating Leases  
Pension and Postretirement Benefit Obligations  
Deferred Income Tax Liabilities  
Other Non-Current Liabilities  
Shareowners’ Equity:
Class A common stock ( and shares issued in 2024 and 2023, respectively)
  
Class B common stock ( and shares issued in 2024 and 2023, respectively)
  
Additional paid-in capital  
Retained earnings  
Accumulated other comprehensive loss()()
Deferred compensation obligations  
Less: Treasury stock ( and in 2024 and 2023, respectively)
()()
Total Equity for Controlling Interests  
Noncontrolling Interests  
Total Shareowners’ Equity  
Total Liabilities and Shareowners’ Equity$ $ 

See notes to audited, consolidated financial statements.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
STATEMENTS OF CONSOLIDATED INCOME
(In millions, except per share amounts)
 
 Years Ended December 31,
 202420232022
Revenue$ $ $ 
Operating Expenses:
Compensation and benefits 
Repairs and maintenance 
Depreciation and amortization 
Purchased transportation 
Fuel 
Other occupancy 
Other expenses  
Total Operating Expenses   
Operating Profit   
Other Income and (Expense):
Investment income (expense) and other
()  
Interest expense()()()
Total Other Income and (Expense)()() 
Income Before Income Taxes   
Income Tax Expense   
Net Income$ $ $ 
Basic Earnings Per Share$ $ $ 
Diluted Earnings Per Share$ $ $ 

STATEMENTS OF CONSOLIDATED COMPREHENSIVE INCOME (LOSS)
(In millions)
 
 Years Ended December 31,
 202420232022
Net Income$ $ $ 
Change in foreign currency translation adjustment, net of tax() ()
Change in unrealized gain (loss) on marketable securities, net of tax  ()
Change in unrealized gain (loss) on cash flow hedges, net of tax () 
Change in unrecognized pension and postretirement benefit costs, net of tax()() 
Comprehensive Income (Loss)$ $ $ 

See notes to audited, consolidated financial statements.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
STATEMENTS OF CONSOLIDATED CASH FLOWS
(In millions)
 
 Years Ended December 31,
 202420232022
Cash Flows From Operating Activities:
Net income$ $ $ 
Adjustments to reconcile net income to net cash from operating activities:
Depreciation and amortization   
Pension and postretirement benefit (income) expense  ()
Pension and postretirement benefit contributions()()()
Self-insurance reserves  ()
Deferred tax (benefit) expense()  
Stock compensation expense   
Other (gains) losses   
Changes in assets and liabilities, net of effects of business acquisitions and dispositions:
Accounts receivable() ()
Other assets 
Accounts payable () 
Accrued wages and withholdings ()()
Other liabilities ()()()
Other operating activities()() 
Net cash from operating activities   
Cash Flows From Investing Activities:
Capital expenditures()()()
Proceeds from disposal of businesses, property, plant and equipment   
Purchases of marketable securities()()()
Sales and maturities of marketable securities   
Acquisitions, net of cash acquired ()()()
Other investing activities()()()
Net cash used in investing activities()()()
Cash Flows From Financing Activities:
Net change in short-term debt()  
Proceeds from long-term borrowings   
Repayments of long-term borrowings()()()
Purchases of common stock()()()
Issuances of common stock   
Dividends()()()
Other financing activities()()()
Net cash used in financing activities()()()
Effect of Exchange Rate Changes on Cash, Cash Equivalents and Restricted Cash
() ()
Net Increase (Decrease) In Cash, Cash Equivalents and Restricted Cash ()()
Cash, Cash Equivalents and Restricted Cash:
Beginning of period   
End of period$ $ $ 
Cash Paid During the Period For:
Interest (net of amount capitalized)$ $ $ 
Income taxes (net of refunds)$ $ $ 
See notes to audited, consolidated financial statements.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

and $ million for 2023 and 2022, respectively.
Other expenses increased by $ and $ million for 2023 and 2022, respectively.
The amounts for 2024 were not reported under this legacy basis but are also immaterial. The reclassification had no impact on our reported revenue, operating profit, Other Income and (Expense), net income, or any internal performance measure on which management is compensated.
As of December 31, 2024, we did t have any restricted cash. As of December 31, 2023, we had $ million of restricted cash that was primarily related to cash we had agreed to deposit in connection with a previously disclosed challenge by Italian tax authorities to the deductibility of Value Added Tax payments by UPS to certain third-party service providers. We designated additional amounts as restricted cash during the first quarter of 2024 and, during the second quarter of 2024, we
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







million to settle this matter and recorded a corresponding charge against income which is reflected in Other expenses in our statements of consolidated income.

Total inventories were $ and $ million as of December 31, 2024 and 2023, respectively, and are included in Other current assets in our consolidated balance sheets.
to years, based on aircraft type and original aircraft manufacture date
Buildings: to years
Leasehold Improvements: lesser of asset useful life or lease term
Plant Equipment: to years
Technology Equipment: to years
Vehicles: to years
Routine maintenance and repairs are generally charged to expense as incurred. For substantially all of our aircraft, the costs of major airframe and engine overhauls, as well as routine maintenance and repairs, are charged to expense as incurred.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







Capitalized interest was $ and $ million for the years ended December 31, 2024 and 2023, respectively.
Refer to note 4 for a discussion of impairments of property, plant and equipment.
During the first quarter of 2025, we entered into an agreement in principle with our largest customer that will provide for a significant reduction in their volume. In connection therewith, we will be reconfiguring our U.S. network and expect this reconfiguration to lead to a reduction in the number of buildings, vehicles and aircraft in our network. We are not yet able to identify the specific assets which will be impacted by these actions; however, it is reasonably possible that revisions to our estimates of the useful life and salvage values of certain of our long-lived assets will accelerate depreciation expense and charges related to early retirements may be recognized during future periods.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







to years. Capitalized software is generally amortized over years. Finite-lived intangible assets are assessed for impairment as part of asset groups whenever events or changes in circumstances indicate that their carrying value may not be recoverable.
As of December 31, 2024 and 2023, suppliers sold $ and $ million, respectively, of our outstanding payment obligations to participating institutions.
 $ Invoices confirmed during the year  Confirmed invoices paid during the year()()Confirmed obligations outstanding at the end of the year$ $ 
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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 million to transfer a portfolio of claims for which we carried reserves of $ million.
In 2023, we transferred a portion of our workers' compensation liability related to policy years 2001 through 2006 and policy year 2017 to a third-party insurer. We paid $ million to transfer a portfolio of claims for which we carried reserves of $ million, recognizing a pre-tax gain of $ million that was recorded in Other expenses in the statement of consolidated income for the year ended December 31, 2023.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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Pre-tax foreign currency transaction gains (losses) from remeasurement, net of hedging, included in Investment income (expense) and other were $(), $() and $ million in 2024, 2023 and 2022, respectively.
or vest ratably over periods up to (the "nominal vesting period") or at the date the employee retires (as defined by the plan), if earlier. As of December 31, 2023, we had no outstanding share-based awards cliff vesting after one year. See note 13 for further discussion of our share-based awards. Compensation cost is generally recognized immediately for certain awards granted to retirement-eligible employees, or over the period from the grant date to the date retirement eligibility is achieved, if that is expected to occur during the nominal vesting period. For awards with a performance-based condition, expense is recognized based on probability of performance achievement. We estimate forfeiture rates based on historical rates of forfeitures for awards with similar characteristics, historical and projected rates of employee turnover and the nature and terms of the vesting conditions of the awards. We reevaluate our forfeiture rates on an annual basis.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







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 $ $ Deferred    Ground   
Cargo & Other
   U.S. Domestic Package$ $ $ Domestic$ $ $ Export   Cargo & Other   International Package$ $ $ Forwarding$ $ $ Logistics   Other   Supply Chain Solutions$ $ $ Consolidated revenue$ $ $ 
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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Our allowance for expected credit losses increased by $ million during 2024 as a result of changes in the composition of invoice aging and certain customers' behaviors. Our allowance for credit losses as of December 31, 2024 and 2023 was $ and $ million, respectively. Amounts for credit losses charged to expense before recoveries during the years ended December 31, 2024 and 2023 were $ and $ million, respectively.
 $ Contract Liabilities:Short-term advance payments from customersOther current liabilities$ $ Long-term advance payments from customersOther non-current liabilities$ $ 

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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 $— $— $ Total trading marketable securities — —  Current available-for-sale marketable securities:U.S. government and agency debt securities  () Mortgage and asset-backed debt securities    Corporate debt securities    Non-U.S. government debt securities    Total available-for-sale marketable securities  () Total current marketable securities$ $ $()$ CostUnrealized
Gains
Unrealized
Losses
Estimated
Fair Value
2023
Current trading marketable securities:Equity securities$ $— $— $ Total trading marketable securities — —  Current available-for-sale marketable securities:U.S. government and agency debt securities  () Mortgage and asset-backed debt securities    Corporate debt securities  () Non-U.S. government debt securities    Total available-for-sale marketable securities  () Total current marketable securities$ $ $()$ 
Total current marketable securities that were pledged as collateral for our self-insurance requirements had estimated fair values of $ and $ million as of December 31, 2024 and 2023, respectively.
The gross realized gains on sales of available-for-sale marketable securities totaled $, $ and $ million in 2024, 2023 and 2022, respectively. The gross realized losses on sales of available-for-sale marketable securities totaled $, $ and $ million in 2024, 2023 and 2022, respectively.
There were no material impairment losses recognized on marketable securities during 2024, 2023 or 2022.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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 $ $ $()$ $()Total marketable securities$ $ $ $()$ $()
Maturity Information
 $ Due after one year through three years  Due after three years through five years  Due after five years    Equity securities  $ $ 
Non-Current Investments
We hold non-current investments that are reported within Other Non-Current Assets in our consolidated balance sheets. Cash paid for these investments, excluding investments obtained through business acquisitions, is included in Other investing activities in our statements of consolidated cash flows.
Equity method investments: As of December 31, 2024 and 2023, equity securities accounted for under the equity method had carrying values of $ and $ million, respectively. In 2023, we obtained an equity method investment as part of our acquisition of MNX Global Logistics. See note 8 for a further discussion of business acquisitions. Cash paid for this investment is included in Acquisitions, net of cash acquired in our statement of consolidated cash flows.
Other equity securities: Certain equity securities that do not have readily determinable fair values are reported in accordance with the measurement alternative in Accounting Standards Codification Topic 321 Investments – Equity Securities. As of December 31, 2024 and 2023, we had equity securities of $ and $ million, respectively, accounted for under this measurement alternative.
Other investments: We hold an investment in a variable life insurance policy to fund benefits for the UPS Excess Coordinating Benefit Plan. The investment had a fair market value of $ million as of December 31, 2024 and 2023, respectively.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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 $ $ $ Mortgage and asset-backed debt securities    Corporate debt securities    U.S. state and local municipal debt securities    Equity securities    Non-U.S. government debt securities    Total marketable securities    
Other non-current investments(1)
    Total$ $ $ $ 
(1)Represents a variable life insurance policy funding benefits for the UPS Excess Coordinating Benefit Plan.
 Quoted Prices in
Active Markets 
for Identical
Assets
(Level 1)
Significant Other
Observable Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
Total2023Marketable Securities:U.S. government and agency debt securities$ $ $ $ Mortgage and asset-backed debt securities    Corporate debt securities    U.S. state and local municipal debt securities    Equity securities    Non-U.S. government debt securities    Total marketable securities    
Other non-current investments(1)
    Total$ $ $ $ 
(1)Represents a variable life insurance policy funding benefits for the UPS Excess Coordinating Benefit Plan.
There were no transfers of investments into or out of Level 3 during 2024 or 2023.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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 $ Aircraft  Land  Buildings  Building and leasehold improvements  Plant equipment  Technology equipment  Construction-in-progress    Less: Accumulated depreciation and amortization()()Property, Plant and Equipment, Net$ $ 
Property, plant and equipment purchased on account was $ and $ million as of December 31, 2024 and 2023, respectively. 
There were material impairment charges to property, plant and equipment during the years ended December 31, 2024 or 2023. We will continue to monitor our long-lived asset groups for impairment.
During the first quarter of 2025, we entered into an agreement in principle with our largest customer that will provide for a significant reduction in their volume. In connection therewith, we will be reconfiguring our U.S. network and expect this reconfiguration to lead to a reduction in the number of buildings, vehicles and aircraft in our network. We are not yet able to identify the specific assets which will be impacted by these actions; however, it is reasonably possible that revisions to our estimates of the useful life and salvage values of certain of our long-lived assets will accelerate depreciation expense and charges related to early retirements may be recognized during future periods.
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 million ($ million after tax). These gains were included in Investment income (expense) and other in our statement of consolidated income for the year ended December 31, 2022.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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years of service who have reached age and employees who are eligible for postretirement medical benefits from a company-sponsored plan pursuant to collective bargaining agreements. We have the right to modify or terminate certain of these plans. These benefits have been provided to certain retirees on a noncontributory basis; however, in many cases, retirees are required to contribute all or a portion of the total cost of the coverage.
Defined Contribution Plans
We sponsor a defined contribution plan for employees not covered under collective bargaining agreements, and several smaller defined contribution plans for certain employees covered under collective bargaining agreements. We match, in cash, a portion of the participating employees’ contributions. Matching contributions charged to expense were $, $ and $ million for 2024, 2023 and 2022, respectively.
Beginning in 2023, non-union employees, including those previously accruing benefits in the UPS Retirement Plan, receive an annual retirement contribution of % to % (% to % prior to 2023 for employees hired after July 1, 2016) of eligible compensation to the UPS 401(k) Savings Plan based on years of vesting service. Effective January 1, 2025, the UPS Retirement Plan contribution for certain non-union employees with an employment commencement date on or after January 1, 2025 is % of eligible compensation, regardless of years of vesting service. Retirement contributions charged to expense were $, $ and $ million for 2024, 2023 and 2022, respectively. In addition, the UPS 401(k) Savings Plan provides for transition contributions to certain participants hired prior to 2008. The amounts charged to expense for transition contributions were $ and $ million for 2024 and 2023, respectively. There were transition contributions in years prior to 2023.
Contributions under this plan are subject to maximum compensation and contribution limits for a tax-qualified defined contribution plan as prescribed by the IRS. The UPS Restoration Savings Plan is a non-qualified plan that provides benefits to certain participants in the UPS 401(k) Savings Plan for amounts that exceed these benefit limits.
Contributions are also made to defined contribution money purchase plans under certain collective bargaining agreements. Amounts charged to expense were $, $ and $ million for 2024, 2023 and 2022, respectively.
We also sponsor certain international defined contribution plans, which are not individually material.
Net Periodic Benefit Cost
 $ $ $ $ $ $ $ $ Interest cost         Expected return on plan assets()()()()()()()()()Amortization of prior service cost         Actuarial (gain) loss  ()   ()()()Curtailment and settlement (gain) loss        ()Net periodic benefit cost$ $ $()$ $ $ $ $()$()
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 % % % % % % % % %Interest cost discount rate % % % % % % % % %Rate of compensation increase % % %N/AN/AN/A % % %Expected return on plan assets % % % % % % % % %Cash balance interest credit rate % % %N/AN/AN/A % % %
The table below provides the weighted-average actuarial assumptions used to determine the benefit obligations of our plans:
 U.S. Pension BenefitsU.S. Postretirement
Medical Benefits
International
Pension Benefits
 202420232024202320242023
Discount rate % % % % % %
Rate of compensation increase % %N/AN/A % %
Cash balance interest credit rate % %N/AN/A % %
A discount rate is used to determine the present value of our future benefit obligations. To determine the discount rate for our U.S. pension and postretirement benefit plans, we use a bond matching approach to select specific bonds that would satisfy our projected benefit payments. We believe the bond matching approach reflects the process we would employ to settle our pension and postretirement benefit obligations. For our international plans, the discount rate is determined by matching the expected cash flows of the plan, where available, or of a sample plan of similar duration, to a yield curve based on long-term, high quality fixed income debt instruments available as of the measurement date. These assumptions are updated each measurement date, which is typically annually.
)$()One basis point decrease in discount rate$ $ 
The Society of Actuaries ("SOA") published mortality tables and improvement scales are used in developing the best estimate of mortality for our U.S. plans. In October 2024, the SOA elected to not release a new mortality improvement scale. Based on our perspective of future longevity, we elected to maintain the MP 2021 mortality scale assumption for purposes of measuring pension and other postretirement benefit obligations.
Assumptions for the expected return on plan assets are used to determine a component of net periodic benefit cost for the year. The assumption for our U.S. plans is developed using a long-term projection of returns for each asset class. Our asset allocation targets are reviewed annually and, if necessary, updated taking into consideration plan changes, funded status and actual performance. The expected return for each asset class is a function of passive, long-term capital market assumptions and excess returns generated from active management. The capital market assumptions used are provided by independent investment advisors, while excess return assumptions are supported by historical performance, fund mandates and investment expectations. As a result of our long-term U.S. capital market assumptions and investment objectives for pension assets, the weighted-average long-term expected rate of return on assets increased from % during 2023 to % in 2024.
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% annual rate of increase in postretirement medical benefit costs was assumed; the rate was assumed to decrease gradually to % by 2037 and to remain at that level thereafter.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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 $ $ $ $ $ Benefit obligation()()()()()()Funded status recognized at December 31$()$()$()$()$ $ Funded Status Amounts Recognized in our Balance Sheet:Other non-current assets$ $ $ $ $ $ Other current liabilities()()()()()()Pension and postretirement benefit obligations()()()()()()Net liability at December 31$()$()$()$()$ $ 
Amounts Recognized in AOCI (1):
Unrecognized net prior service cost$()$()$()$()$()$()Unrecognized net actuarial gain (loss)()()    Gross unrecognized cost at December 31()()    Deferred tax asset at December 31  ()()()()Net unrecognized cost at December 31$()$()$ $ $ $ 
(1)    Accumulated Other Comprehensive Income (Loss)
The accumulated benefit obligation for our pension plans as of December 31, 2024 and 2023 was $ and $ billion, respectively. The accumulated benefit obligation for our postretirement medical benefit plans as of December 31, 2024 and 2023 was $ and $ billion, respectively.
Benefit payments under the pension plans include $ and $ million paid from employer assets for the years ended December 31, 2024 and 2023, respectively. Benefit payments (net of participant contributions) under the postretirement medical benefit plans include $ and $ million paid from employer assets for the years ended December 31, 2024 and 2023, respectively. Such benefit payments from employer assets are also categorized as employer contributions.
 $ $ $ Accumulated benefit obligation    Fair value of plan assets    International Pension Benefits:Projected benefit obligation$ $ $ $ Accumulated benefit obligation    Fair value of plan assets    
The accumulated postretirement benefit obligation presented in the funded status table exceeds plan assets for all U.S. postretirement medical benefit plans.
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 $ $ $ $ $ Service cost      Interest cost      Gross benefits paid()()()()()()Plan participants’ contributions      
Plan amendments(1)
      Actuarial (gain)/loss() () () Foreign currency exchange rate changes    () Curtailments and settlements    ()()Other() ()   Projected benefit obligation at end of year$ $ $ $ $ $  U.S. Pension BenefitsU.S. Postretirement
Medical Benefits
International
Pension Benefits
 202420232024202320242023Fair Value of Plan Assets:Fair value of plan assets at beginning of year$ $ $ $ $ $ Actual return on plan assets() ()()  Employer contributions      Plan participants’ contributions      Gross benefits paid()()()()()()Foreign currency exchange rate changes    () Curtailments and settlements    ()()Other() () () Fair value of plan assets at end of year$ $ $ $ $ $ 
(1)    Plan amendments in 2024 and 2023 were related to collective bargaining agreements with the Teamsters.
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billion pre-tax actuarial gain related to benefit obligations:
Discount Rates ($ billion pre-tax gain): The weighted-average discount rate for our pension and postretirement medical plans increased from % as of December 31, 2023 to % as of December 31, 2024, primarily due to an increase in treasury yields on AA-rated corporate bonds.
Demographic and Assumption Changes ($ billion pre-tax loss): This represents the difference between actual and estimated participant data and demographic factors, including healthcare cost trends, compensation changes, rates of termination, retirement, mortality and other changes.
2023 - $ billion pre-tax actuarial loss related to benefit obligations:
Discount Rates ($ billion pre-tax loss): The weighted-average discount rate for our pension and postretirement medical plans decreased from % as of December 31, 2022 to % as of December 31, 2023, primarily due to a decrease in credit spreads on AA-rated corporate bonds.
Demographic and Assumption Changes ($ billion pre-tax loss): This represents the difference between actual and estimated participant data and demographic factors, including healthcare cost trends, compensation changes, rates of termination, retirement, mortality and other changes.
Pension and Postretirement Plan Assets
Pension assets are invested in accordance with applicable laws and regulations, as well as investment guidelines established by plan trustees. The strategic asset mixes are specifically tailored for each plan given distinct factors, including liability and liquidity needs. Equities, alternative investments, and other higher-yielding assets are utilized to generate returns and promote growth. Derivatives, repurchase/reverse repurchase agreements and fixed income securities are utilized as tools for duration management, mitigating interest rate risk, and minimizing funded status volatility.
The primary long-term investment objectives for pension assets are to provide for a reasonable amount of long-term capital growth to meet future obligations while minimizing risk exposures and reducing funded status volatility. To meet these objectives, investment managers are engaged to actively manage assets within the guidelines and strategies set forth by our investment committee. Active managers are monitored regularly and their performance is compared to applicable benchmarks.
Fair Value Measurements
Plan assets valued utilizing Level 1 inputs include equity investments, corporate debt instruments, U.S. government securities, derivatives and other instruments. Fair values were determined by closing prices for those securities traded on national stock exchanges, while securities traded in the over-the-counter market and listed securities for which no sale was reported on the valuation date are valued at the mean between the last reported bid and ask prices.
Level 2 assets include fixed income securities that are valued based on yields currently available on comparable securities of other issues with similar credit ratings; mortgage-backed securities that are valued based on cash flow and yield models using acceptable modeling and pricing conventions; hedge funds, equity securities and certain investments that are pooled with other investments in a commingled fund; and derivatives and other instruments primarily valued using pricing models that rely on market observable inputs such as yield curves, foreign currency exchange rates and investment forward price. We value our investments in commingled funds by taking the percentage ownership of the underlying assets, each of which has a readily determinable fair value.
Fair value estimates for certain investments are based on unobservable inputs that are not corroborated by observable market data and are thus classified as Level 3.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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unfunded commitments existed with respect to hedge funds as of December 31, 2024.
Real Estate, Private Debt and Private Equity Funds: Plan assets are invested in limited partnership interests in various private equity, private debt and real estate funds. Limited provisions exist for the redemption of these interests by the limited partners that invest in these funds until the end of the term of the partnerships, typically ranging between and years from the date of inception. An active secondary market exists for similar partnership interests, although no particular value (discount or premium) can be guaranteed. As of December 31, 2024, unfunded commitments to such limited partnerships totaling approximately $ billion are expected to be contributed over the remaining investment period, typically ranging between three and .
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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 $ $ $  %
-%
Equity securities
     %
-%
Fixed income securities
     %
-%
Alternative and other investments(1):
Hedge funds
     %
-%
Real estate
     %
-%
Private equity, private debt, and other investments
     %
-%
Total Alternative and other investments
    
Derivatives and other instruments, net:
Equity risk
()()() ()%
Interest rate risk
()()() ()%
Other risk(2)
     %
Total Derivatives and other instruments
()()() 
Total U.S. plan assets
$ $ $ $  %Asset Category (International Plans):
Cash and cash equivalents
$ $ $ $  %
-%
Equity securities
     %
-%
Fixed income securities
     %
-%
Alternative and other investments(1):
Real estate
     %
-%
Private equity, private debt, and other investments
     %
-%
Total International plan assets
$ $ $ $  %
Total plan assets
$ $ $ $ 
(1)    Includes certain investments that are measured at NAV per share (or its equivalent).
(2)    Includes credit risk, foreign currency exchange risk and commodity risk.
(3)    Includes $ billion of cash held as collateral for market exposures, which is not subject to the target allocations.
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 $ $ $  %
-%
Equity securities
     %
-%
Fixed income securities
     %
-%
Alternative and other investments(1):
Hedge funds
     %
-%
Real estate
     %
-%
Private equity, private debt, and other investments
     %
-%
Total Alternative and other investments
    
Derivative and other instruments, net:
Equity risk contracts
() () ()%
Interest rate risk contracts
()()() ()%
Other risk(2)
 ()   %
Total Derivative and other instruments
() () 
Total U.S. plan assets
$ $ $ $  %Asset Category (International Plans):
Cash and cash equivalents
$ $ $()$  %
-%
Equity securities
     %
-%
Fixed income securities
     %
-%
Alternative and other investments(1):
Real estate
     %
-%
Private equity, private debt, and other investments
     %
-%
Total International plan assets
$ $ $ $  %
Total plan assets
$ $ $ $ 
(1)    Includes certain investments that are measured at NAV per share (or its equivalent).
(2)    Includes credit risk, foreign currency exchange risk and commodity risk.


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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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 $ $ Actual Return on Assets:Assets Held at End of Year   Assets Sold During the Year   Purchases   Sales()()()Transfers Into (Out of) Level 3   
Balance as of December 31, 2023
$ $ $ Actual Return on Assets:Assets Held at End of Year()  Assets Sold During the Year ()()Purchases   Sales()()()Transfers Into (Out of) Level 3() ()
Balance as of December 31, 2024
$ $ $ 
There were shares of UPS class A or class B common stock directly held in plan assets as of December 31, 2024 or 2023.
Expected Cash Flows
 $ $ 
2025 to plan participants
   Expected Benefit Payments:2025$ $ $ 2026   2027   2028   2029   
2030 - 2034
       
Our funding policy guideline for U.S. plans is to contribute amounts annually that are at least equal to the amounts required by applicable laws and regulations. International plans will be funded in accordance with local regulations. Additional discretionary contributions may be made when deemed appropriate to meet the long-term obligations of the plans. Expected benefit payments for pensions will be paid primarily from plan trusts. Expected benefit payments for postretirement medical benefits will be paid from plan trusts and corporate assets.
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employees in the U.S. employed under a national master agreement and various supplemental agreements with local unions affiliated with the IBT. These agreements are scheduled to expire on July 31, 2028.
We have approximately employees in Canada employed under a collective bargaining agreement with the Teamsters which runs through July 31, 2025.
We have approximately pilots who are employed under a collective bargaining agreement with the Independent Pilots Association. This collective bargaining agreement becomes amendable September 1, 2025.
We have approximately airline mechanics who are covered by a collective bargaining agreement with Teamsters Local 2727 which becomes amendable November 1, 2026. In addition, approximately of our auto and maintenance mechanics who are not employed under agreements with the Teamsters are employed under a collective bargaining agreement with the International Association of Machinists and Aerospace Workers ("IAM"). In July 2024, the IAM ratified a new National Master Agreement that expires on July 31, 2029.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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% funded; plans certified in the orange zone are both less than % funded and have an accumulated funding deficiency, or are expected to have a deficiency in any of the next six plan years; plans certified in the yellow zone are less than % funded; and plans certified in the green zone are at least % funded.
The FIP / RP Status Pending / Implemented column indicates whether a financial improvement plan ("FIP") for yellow/orange zone plans, or a rehabilitation plan ("RP") for red zone plans, is either pending or has been implemented. As of December 31, 2024, all plans that have either a FIP or RP requirement have had the respective plan implemented. Our collectively-bargained contributions satisfy the requirements of all implemented FIPs and RPs and do not currently require the payment of any surcharges. In addition, minimum contributions outside of the agreed-upon contractual rates are not required.
For the plans detailed in the following table, the expiration date of the associated collective bargaining agreements is July 31, 2028, with the exception of the IAM National Pension Fund / National Pension Plan, which has a July 31, 2029 associated expiration date. For all plans detailed in the following table, we provided more than % of the total plan contributions from all employers for 2024, 2023 and 2022, as disclosed in the annual filing with the Department of Labor for each respective plan.
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Yes$ $ $ Central Pennsylvania Teamsters Defined Benefit Plan23-6262789-001No   Eastern Shore Teamsters Pension Fund52-0904953-001No   Employer-Teamsters Local Nos. 175 & 505 Pension Trust Fund55-6021850-001Yes   Hagerstown Motor Carriers and Teamsters Pension Fund52-6045424-001No   I.A.M. National Pension Fund / National Pension Plan51-6031295-002Yes   International Brotherhood of Teamsters Union Local No. 710 Pension Fund36-2377656-001No   Local 705, International Brotherhood of Teamsters Pension Plan36-6492502-001No   Local 804 I.B.T. & Local 447 I.A.M.—UPS Multiemployer Retirement Plan51-6117726-001No   Milwaukee Drivers Pension Trust Fund39-6045229-001No   New England Teamsters & Trucking Industry Pension Fund04-6372430-001Yes   New York State Teamsters Conference Pension and Retirement Fund16-6063585-074Yes   Teamster Pension Fund of Philadelphia and Vicinity23-1511735-001No   Teamsters Joint Council No. 83 of Virginia Pension Fund54-6097996-001No   Teamsters Local 639—Employers Pension Trust53-0237142-001No   Teamsters Negotiated Pension Plan43-6196083-001No   Truck Drivers and Helpers Local Union No. 355 Retirement Pension Plan52-6043608-001No   United Parcel Service, Inc.—Local 177, I.B.T. Multiemployer Retirement Plan13-1426500-419No   Western Conference of Teamsters Pension Plan91-6145047-001No   Western Pennsylvania Teamsters and Employers Pension Fund25-6029946-001Yes   All Other Multiemployer Pension Plans   Total Contributions$ $ $ 
Agreement with the New England Teamsters and Trucking Industry Pension Fund
In 2012, we reached an agreement with the New England Teamsters and Trucking Industry Pension Fund ("NETTI Fund"), a multiemployer pension plan in which UPS is a participant, to restructure the pension liabilities for approximately UPS employees represented by the Teamsters. As of December 31, 2024 and 2023, we had $ and $ million, respectively, recognized in Other Non-Current Liabilities and $ million as of December 31, 2024 and 2023 recorded in Other current liabilities in our consolidated balance sheets, representing the remaining balance of the NETTI Fund withdrawal liability. This liability is payable in equal monthly installments over a remaining term of approximately years. Based on the borrowing rates currently available to us for long-term financing of a similar maturity, the fair value of the NETTI Fund withdrawal liability as of December 31, 2024 and 2023 was $ and $ million, respectively. We utilized Level 2 inputs in the fair value hierarchy to determine the fair value of this liability.

Agreement with the District 9 International Association of Machinists and Aerospace Workers Pension Trust
In 2024, we reached an agreement with the District 9 International Association of Machinists and Aerospace Workers Pension Trust ("IAM Fund"), a multiemployer plan in which UPS was a participant, to withdraw from the Fund and transfer the impacted UPS employees to the UPS Pension Plan. As of December 31, 2024, we had $ million recorded in Other current liabilities in our consolidated balance sheets, representing the IAM Fund withdrawal liability.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







 $ $ Central Pennsylvania Teamsters Health & Pension Fund   Central States, South East & South West Areas Health and Welfare Fund   Delta Health Systems—East Bay Drayage Drivers   Joint Council #83 Health & Welfare Fund   Local 401 Teamsters Health & Welfare Fund   Local 804 Welfare Trust Fund   Milwaukee Drivers Pension Trust Fund—Milwaukee Drivers Health and Welfare Trust Fund   New York State Teamsters Health & Hospital Fund   Northern California General Teamsters (DELTA)   Northern New England Benefit Trust   Oregon / Teamster Employers Trust   Teamsters 170 Health & Welfare Fund   Teamsters Benefit Trust   Teamsters Local 175 & 505 Health and Welfare Fund   Teamsters Local 191 Health Fund   Teamsters Local 251 Health & Insurance Plan   Teamsters Local 638 Health Fund   Teamsters Local 639—Employers Health & Pension Trust Funds   Teamsters Local 671 Health Services & Insurance Plan   Teamsters Union 25 Health Services & Insurance Plan   Teamsters Western Region & Local 177 Health Care Plan   Truck Drivers and Helpers Local 355 Baltimore Area Health & Welfare Fund   Utah-Idaho Teamsters Security Fund   Washington Teamsters Welfare Trust   All Other Multiemployer Health and Welfare Plans   Total Contributions$ $ $ 

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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 $ $ $ Acquired    Impairments  ()()Currency / Other    Balance as of December 31, 2023$ $ $ $ Acquired    
Divestiture
  ()()Currency / Other ()()()Balance as of December 31, 2024$ $ $ $ 
2024 Goodwill Activity
Goodwill acquired during 2024 was associated with our acquisition of certain locations of The UPS Store. It also reflects the 2024 completion of purchase accounting allocations from our 2023 acquisitions of MNX Global Logistics and Happy Returns, which are both reported within Supply Chain Solutions. In 2024, the decrease in goodwill balance is primarily due to the divestiture of our truckload brokerage business ("Coyote") within Supply Chain Solutions as discussed in note 8.
The remaining changes were due to the impact of changes in the value of the U.S. Dollar on the translation of non-U.S. Dollar goodwill balances.
2023 Goodwill Activity
Goodwill acquired during 2023 was primarily associated with our acquisitions of MNX Global Logistics and Happy Returns, which are both reported within Supply Chain Solutions. It also reflects the 2023 completion of purchase accounting allocations from our 2022 acquisition of Bomi Group. During 2023, we recorded non-cash goodwill impairment charges of $ million, comprised of: $ million related to our Roadie reporting unit, $ million related to our Delivery Solutions reporting unit, which represented all the goodwill associated with that reporting unit, and an immaterial charge resulting from the closure of a trade management services business within Supply Chain Solutions.
The remaining changes were due to the impact of changes in the value of the U.S. Dollar on the translation of non-U.S. Dollar goodwill balances.
Goodwill Impairment
We complete our annual goodwill impairment test as of July 1 on a reporting unit basis. The results concluded that the fair values of our reporting units were in excess of their respective carrying values. Approximately $ billion of our consolidated goodwill balance of $ billion is represented by our Global Freight Forwarding, Roadie and Global Logistics and Distribution reporting units which, based on our annual impairment evaluation, are exhibiting a limited excess of fair value above carrying value and reflect a greater risk of an impairment occurring in future periods.
Based on our review of managerial realignments, which occurred as of October 1, 2024, we have determined that our MNX Global Logistics and Marken businesses are now within a single operating segment and, based on criteria in ASC Topic 350, also represent a single reporting unit. We performed impairment analyses as of October 1, 2024, reflective of our reporting unit structures before and after the reporting unit change, and did not identify any impairment of goodwill in connection therewith.
We did t record any goodwill impairment charges in the years ended December 31, 2024 or 2022. In 2023, we recorded non-cash goodwill impairment charges of $ million, as described above.
Cumulatively, we have recorded $ billion of goodwill impairment charges in Supply Chain Solutions, while our International and U.S. Domestic Package segments have t recorded any goodwill impairment charges.
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 $()$ Licenses () Franchise rights () Customer relationships () Trade name () Trademarks, patents and other () Amortizable intangible assets$ $()$ Indefinite-lived intangible assets —  Total Intangible Assets$ $()$ December 31, 2023Capitalized software$ $()$ Licenses () Franchise rights () Customer relationships () Trade name () Trademarks, patents and other () Amortizable intangible assets$ $()$ Indefinite-lived intangible assets —  Total Intangible Assets$ $()$ 
The table as of December 31, 2024 above excludes intangible assets associated with Coyote, which was divested during the third quarter of 2024 as discussed in note 8. During 2023, we recorded an impairment of $ million related to the Coyote trade name within Other expenses in our statements of consolidated income. We did t record any impairments of indefinite-lived intangibles during 2024.
As of December 31, 2024, we do not have material indefinite-lived intangible assets. All of our other recorded intangible assets are deemed to be finite-lived and are amortized over their estimated useful lives. Impairment tests for these assets are performed when a triggering event occurs that may indicate that the carrying value of the intangible asset may not be recoverable. Additionally, a decision to sell or abandon an intangible asset before the end of its useful life may result in an impairment charge. Impairments of finite-lived intangible assets were $, $ and $ million in 2024, 2023, and 2022, respectively, and were recorded within Other expenses in our statements of consolidated income. For the year ended December 31, 2024, these charges represented trade name and capitalized software license impairments.
Amortization of intangible assets was $, $ and $ million in each of 2024, 2023 and 2022, respectively. Expected amortization of finite-lived intangible assets recorded as of December 31, 2024 for the next five years is as follows (in millions): 2025—$; 2026—$; 2027—$; 2028—$; 2029—$. Amortization expense in future periods will be affected by business acquisitions and divestitures, software development, licensing agreements, purchases of development areas or similar franchise rights and other factors.
As a result of our strategic actions under our Efficiency Reimagined initiatives, we are reviewing our software application infrastructure and expect that, as result of this review, it is reasonably possible that revisions to the useful lives of certain finite-lived intangible assets or early retirements will occur in future periods. See further discussion in note 18.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







 million, net of cash acquired, which primarily related to the acquisition of franchise development areas for The UPS Store, which are recorded as intangible assets within Supply Chain Solutions.
On September 16, 2024, we completed the divestiture of Coyote, for net proceeds of $ billion. These proceeds are recognized within Proceeds from disposal of businesses, property, plant and equipment in the statements of consolidated cash flows. In connection with the completion of this divestiture, we recorded a pre-tax gain of $ million ($ million after tax) for the year ended December 31, 2024. The gain was recognized within Other expenses in the statements of consolidated income. We reported Coyote within our Forwarding businesses in Supply Chain Solutions.
 
Accounts receivable, net
 Other current assets 
Operating lease right-of-use assets
 
Goodwill
 
Intangible assets, net
 
Other non-current assets
 
Total assets divested
$ 
Liabilities:
Accounts payable
$ 
Other current liabilities
 
Non-current operating leases
 
Other non-current liabilities
 
Total liabilities divested
$ 
Net assets divested
$ 
In January 2025, we acquired Frigo-Trans and Biotech & Pharma Logistics, an industry-leading, complex healthcare logistics provider based in Germany, for approximately $ million. The acquisition is expected to increase our complex cold-chain logistics capabilities internationally.
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 billion, net of cash acquired. Acquisitions were funded using cash from operations.  Accounts receivable Other current assets 
Property, Plant and Equipment
 Operating Lease Right-Of-Use Assets Goodwill 
Intangible Assets(1)
 
Other Non-Current Assets
 Accounts Payable and other current liabilities()Non-Current Operating Leases()Deferred Income Tax Liabilities()Total purchase price$ 
(1)    Includes $ million for acquisitions of development areas for The UPS Store.
Goodwill recognized of approximately $ million is attributable to expected synergies from future growth. We assigned $ million of goodwill to Supply Chain Solutions and $ million to our International Package segment. A portion of the goodwill acquired is deductible for income tax purposes.
Intangible assets acquired of approximately $ million consist of $ million of customer relationships (amortized over a weighted average of years), $ million of franchise rights (amortized over years), $ million of developed technology and software (amortized over a weighted average of years), $ million of trade names (amortized over a weighted average of years) and $ million of other intangible assets (amortized over a weighted average of years). The carrying value of accounts receivable approximates fair value.
Acquisition-related costs in 2023 were approximately $ million. These were expensed and included in Other expenses within our statement of consolidated income.
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 million, net of cash acquired. Acquisitions were funded using cash from operations. Accounts receivable Other current assets 
Property, Plant and Equipment
 Operating Lease Right-Of-Use Assets Goodwill 
Intangible Assets(1)
 Accounts Payable and other current liabilities()Non-Current Operating Leases()Long-Term Debt and Finance Leases()Deferred Income Tax Liabilities()Total purchase price$ 
(1)    Includes $ million for acquisitions of development areas for The UPS Store.
Goodwill recognized of approximately $ million, including immaterial measurement period adjustments, was attributable to expected synergies from future growth, including synergies in our International Package segment. We allocated $ and $ million of goodwill to reporting units within International Package and Supply Chain Solutions, respectively. Deductible goodwill for income tax purposes was not material.
Intangible assets acquired of approximately $ million consisted of $ million of customer relationships (amortized over a weighted average of years), $ million of franchise rights (amortized over years), $ million of trade names (amortized over a weighted average of years), $ million of technology (amortized over a weighted average of years) and $ million in other intangibles (amortized over a weighted average of years). The carrying value of accounts receivable approximated fair value.
Acquisition-related costs in 2022 were approximately $ million. These were expensed and included in Other expenses within the statement of consolidated income.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







 $ $ Fixed Rate senior notes:
% senior notes
 2024  
% senior notes
 2024  
% senior notes
 2025  
% senior notes
 2026  
% senior notes
 2027  
% senior notes
 2029  
% senior notes
 2029  
% senior notes
 2030  
   % senior notes
 2033  
   % senior notes
 2034  
% senior notes
 2038  
% senior notes
 2040  
% senior notes
 2040  
% senior notes
 2042  
% senior notes
 2046  
% senior notes
 2047  
% senior notes
 2049  
% senior notes
 2049  
% senior notes
 2050  
   % senior notes
 2053  
   % senior notes
 2054  
   % senior notes
 2064  Floating rate senior notes:Floating-rate senior notes 2049-2074  Debentures:
% debentures
 2030  Pound Sterling notes:
% notes
 2031  
% notes
 2050  Euro Senior Notes:
% notes
 2025  
% notes
 2028  
% notes
 2032  Canadian Senior Notes:
% notes
 2024  Finance lease obligations (see Note 11) 2025-2118  Facility notes and bonds 2029-2045  Other debt 2025-2026  Total debt$ $ $ Less: current maturities()()Long-term debt$ $ 


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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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billion under a U.S. commercial paper program and € billion (in a variety of currencies) under a European commercial paper program. There was commercial paper outstanding as of December 31, 2024. The amount of commercial paper outstanding under these programs in 2025 is expected to fluctuate.
Debt Classification
We have classified certain floating-rate senior notes that are redeemable at the option of the note holder as long-term debt in our consolidated balance sheets, due to our intent and ability to refinance the debt if the put option is exercised.
Debt Repayments
On May 21, 2024, our % Canadian Dollar senior notes with a principal balance of C$ million ($ million) matured and were repaid in full.
On September 3, 2024, our % senior notes with a principal balance of $ million matured and were repaid in full.
On November 11, 2024, our % senior notes with a principal balance of $ million matured and were repaid in full.
Debt Issuances
On May 22, 2024 we issued series of notes in the principal amounts of $ million, $ billion and $ million. These notes bear interest at %, % and %, respectively, and mature on May 22, 2034, May 22, 2054 and May 22, 2064, respectively. Interest on the notes is payable semi-annually. Each series of notes is callable at our option at a redemption price equal to the greater of % of the principal amount, or the sum of the present values of scheduled payments of principal and interest, plus accrued and unpaid interest.
On May 28, 2024 we issued floating rate senior notes with a principal balance of $ million. These notes bear interest at a rate equal to the compounded Secured Overnight Financing Rate ("SOFR") less % per year and mature on June 1, 2074. Interest on the notes is payable quarterly. These notes are callable at various times after years at a stated percentage of par value and are redeemable at the option of the note holders at various times after at a stated percentage of par value.
Fixed-Rate Senior Notes
Our fixed-rate notes pay interest semi-annually and allow for redemption by us at any time by paying the greater of the principal amount or a "make-whole" amount, plus accrued interest.

Reference Rate Reform
Our floating-rate senior notes that mature between 2049 and 2067 initially bore interest at rates that referenced the London Interbank Offer Rate ("LIBOR") for U.S. Dollars. As part of a broader program of reference rate reform, U.S. Dollar LIBOR rates ceased to be published after June 2023. Beginning July 1, 2023, we transitioned these notes to an alternative reference rate, SOFR, which was adopted in accordance with recommendations of the Alternative Reference Rates Committee.

Floating-Rate Senior Notes
We had floating-rate senior notes in the principal amount of $ million that matured in 2023. These notes bore interest at three-month LIBOR plus a spread of basis points. The average interest rate on these notes for 2023 was %.
Our outstanding floating-rate senior notes with principal amounts totaling $ billion bear interest at either thirty-day, ninety-day or compounded SOFR, less a spread ranging from to basis points. These notes have maturities ranging from 2049 through 2074. Interest is payable monthly for notes maturing through 2053 and quarterly for notes maturing from 2064 through 2074.
The average interest rate on the outstanding floating-rate senior notes for 2024 and 2023 was % and %, respectively. These notes are callable at various times after years at a stated percentage of par value, and redeemable at the option of the note holders at various times after at a stated percentage of par value. We have classified these floating-rate senior notes as long-term liabilities in our consolidated balance sheets, due to our intent and ability to refinance the debt if the put option is exercised.
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% Debentures
The $ million debentures have a maturity of April 1, 2030. These debentures are redeemable in whole or in part at any time at our option. The redemption price is equal to the greater of the principal amount plus accrued interest, or the present value of remaining scheduled payments of principal and interest thereon discounted to the date of redemption at a benchmark treasury yield plus basis points, plus accrued interest. Interest is payable semi-annually in April and October, and the debentures are not subject to sinking fund requirements.
Pound Sterling Notes
The Pound Sterling notes consist of separate tranches, as follows:
Notes with a principal amount of £ million accrue interest at a fixed rate of % and are due in February 2031. Interest is payable semi-annually and these notes are not callable.
Notes with a principal amount of £ million accrue interest at a fixed rate of % and are due in February 2050. Interest is payable semi-annually. These notes are callable at our option at a redemption price equal to the greater of the principal amount plus accrued interest, or the present value of the remaining scheduled payments of principal and interest thereon discounted to the date of redemption at a benchmark U.K. government bond yield plus basis points, plus accrued interest.
Euro Senior Notes
The Euro notes consist of separate issuances, as follows:
Notes with a principal amount of € million accrue interest at a fixed rate of % and are due in November 2025. Interest is payable annually. These notes are callable at our option at a redemption price equal to the greater of the principal amount, or the present value of the remaining scheduled payments of principal and interest thereon discounted to the date of redemption at a benchmark German government bond yield plus basis points, plus accrued interest.
Notes with a principal amount of € million accrue interest at a fixed rate of % and are due in November 2028. Interest is payable annually. These notes are callable at our option at a redemption price equal to the greater of the principal amount, or the present value of the remaining scheduled payments of principal and interest thereon discounted to the date of redemption at a benchmark comparable German government bond yield plus basis points, plus accrued interest.
Notes with a principal amount of € million accrue interest at a fixed rate of % and are due in November 2032. Interest is payable annually. The notes are callable at our option at a redemption price equal to the greater of the principal amount, or the present value of the remaining scheduled payments of principal and interest thereon discounted to the date of redemption at a benchmark comparable government bond yield plus basis points, plus accrued interest.
Finance Lease Obligations
We have certain property, plant and equipment subject to finance leases. For additional information on finance lease obligations, see note 11.
Facility Notes and Bonds
We have entered into agreements with certain municipalities or related entities to finance the construction of, or improvements to, facilities that support our operations in the United States. These facilities are located around airport properties in Louisville, Kentucky; Dallas, Texas; and Philadelphia, Pennsylvania. Under these arrangements, we enter into a lease or loan agreement that covers the debt service obligations on the bonds issued by these entities, as follows:
Bonds with a principal balance of $ million issued by the Louisville Regional Airport Authority associated with our Worldport facility in Louisville, Kentucky. The bonds are due in January 2029 and bear interest at a variable rate that is payable monthly. The average interest rates for 2024 and 2023 were % and %, respectively.
Bonds with a principal balance of $ million issued by the Louisville Regional Airport Authority associated with our airfreight facility in Louisville, Kentucky. The bonds are due in November 2036 and bear interest at a variable rate that is payable monthly. The average interest rates for 2024 and 2023 were % and %, respectively.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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million issued by the Dallas/Fort Worth International Airport Facility Improvement Corporation associated with our Dallas, Texas airport facilities. The bonds are due in May 2032 and bear interest at a variable rate that is payable quarterly. The average interest rates for 2024 and 2023 were % and %, respectively.
Bonds with a principal balance of $ million issued by the Delaware County, Pennsylvania Industrial Development Authority associated with our Philadelphia, Pennsylvania airport facilities. These bonds are due in September 2045 and bear interest at a variable rate that is payable monthly. The average interest rates for 2024 and 2023 were % and %, respectively.
Contractual Commitments
 $ 2026  2027  2028  2029  After 2029  Total$ $ 
(1)    Purchase commitments include estimates of future amounts yet to be recognized in our financial statements. In addition to the purchase commitments presented above, during the first quarter of 2025 we entered into an accelerated share repurchase agreement for $ billion worth of shares to be completed during the first quarter of 2025 and an agreement to purchase certain services totaling approximately $ million to be paid over years, beginning in 2025. Purchase commitments entered into after December 31, 2024 are not reflected in the table above.
Purchase commitments represent contractual agreements for certain capital expenditures and pending acquisitions, that are legally binding, including contracts for aircraft, vehicles and facility construction projects. We are evaluating available financing alternatives with respect to our aircraft purchase commitments.
Sources of Credit
Letters of Credit
As of December 31, 2024, we had outstanding letters of credit totaling approximately $ billion issued in connection with our self-insurance reserves and other routine business requirements. We also issue surety bonds as an alternative to letters of credit in certain instances and, as of December 31, 2024, we had $ billion of surety bonds written.
Revolving Credit Facilities
We maintain credit agreements with a consortium of banks. The first of these agreements provides revolving credit facilities of $ billion and expires on November 24, 2025. Amounts outstanding under this agreement bear interest at a periodic fixed rate equal to the term SOFR rate, plus % per annum and an applicable margin based on our then-current credit rating. The applicable margin from the credit pricing grid as of December 31, 2024 was %. Alternatively, a fluctuating rate of interest equal to the highest of (1) the rate of interest last quoted by The Wall Street Journal as the prime rate in the United States; (2) the Federal Funds effective rate plus %; or (3) the Adjusted Term SOFR Rate for a one month interest period plus %, may be used at our discretion.
The second agreement provides revolving credit facilities of $ billion and expires on November 25, 2029. Amounts outstanding under this facility bear interest at a periodic fixed rate equal to the term SOFR rate plus % per annum and an applicable margin based on our then-current credit rating. The applicable margin from the credit pricing grid as of December 31, 2024 was %. Alternatively, a fluctuating rate of interest equal to the highest of (1) the rate of interest last quoted by The Wall Street Journal as the prime rate in the United States; (2) the Federal Funds effective rate plus %; and (3) the Adjusted Term SOFR Rate for a one-month interest period plus %, plus an applicable margin, may be used at our discretion.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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amounts outstanding under our revolving credit facilities as of December 31, 2024.
Debt Covenants
Our existing debt instruments and credit facilities subject us to certain financial covenants. As of December 31, 2024 and for all prior periods presented, we have satisfied these financial covenants. These covenants limit the amount of secured indebtedness that we may incur, and limit the amount of attributable debt in sale-leaseback transactions, to % of net tangible assets. As of December 31, 2024, % of net tangible assets is equivalent to $ billion; however, we have no covered sale-leaseback transactions or secured indebtedness outstanding. We do not expect these covenants to have a material impact on our financial condition or liquidity.
Fair Value of Debt
Based on the borrowing rates currently available to us for long-term debt with similar terms and maturities, the fair value of long-term debt, including current maturities, was approximately $ and $ billion as of December 31, 2024 and 2023, respectively. We utilized Level 2 inputs in the fair value hierarchy of valuation techniques to determine the fair value of all of our debt instruments.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







 million in compensatory damages and $ million in punitive damages. We have filed post-trial motions appealing the verdict as we believe a number of reversible errors have been committed entitling us to reverse the verdict substantially or in its entirety. In the fourth quarter of 2024, the punitive damage award was vacated in its entirety. In the first quarter of 2025, the court vacated the remainder of the jury’s verdict and granted our motion for a new trial. As of December 31, 2024, we had accrued an immaterial amount in our consolidated balance sheet in connection with this matter.
In July 2023, Baker v. United Parcel Service, Inc. (DE) and United Parcel Service, Inc. (OH) was certified as a class action in federal court in the Eastern District of Washington. The plaintiff in this matter alleges that UPS violated the Uniformed Services Employment and Reemployment Rights Act. We are vigorously defending ourselves in this matter and believe that we have a number of meritorious defenses, and there are unresolved questions of law and fact that could be important to the ultimate resolution of this matter. Accordingly, we are not able to estimate a possible loss or range of loss that may result from this matter or to determine whether such loss, if any, would have a material adverse effect on our financial condition, results of operations or liquidity.
In October 2024, a securities class action, Savage v. United Parcel Service, Inc. et al, was filed in the United States District Court for the Northern District of Georgia, naming the Company and certain current and former officers as defendants. This matter has been dismissed.
Other Matters
In August 2016, Spain’s National Markets and Competition Commission ("CNMC") announced an investigation into companies in the commercial delivery and parcel industry, including UPS, related to alleged nonaggression agreements to allocate customers. In May 2017, we received a Statement of Objections issued by the CNMC. In July 2017, we received a Proposed Decision from the CNMC. In March 2018, the CNMC adopted a final decision, finding an infringement and imposing an immaterial fine on UPS. We appealed the decision. In December 2022, a trial court ruled against us. We have filed an appeal before the Spanish Supreme Court. We are vigorously defending ourselves and believe that we have a number of meritorious defenses. There are also unresolved questions of law that could be important to the ultimate resolution of this matter. We do not believe that any loss from this matter would have a material impact on our financial condition, results of operations or liquidity.
As previously disclosed, the Securities and Exchange Commission (the "SEC") had investigated our controls and practices surrounding impairment analyses in connection with the divestiture of UPS Freight in April 2021. Such analysis led to a non-cash goodwill impairment charge being recorded during the quarter ended December 31, 2020. In March 2024, the SEC staff informed the Company that it disagreed with the timing of the impairment. The Company reached a negotiated resolution with the SEC, without admitting or denying the SEC’s findings. In connection therewith, the Company agreed to pay a civil penalty, and agreed to remedial actions, training and process changes, many of which have already been implemented. The resolution did not have a material effect on the Company’s financial condition, results of operations or liquidity.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS








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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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 $ $ Finance lease costs:Amortization of assets$ $ $ Interest on lease liabilities   Total finance lease costs   Variable lease costs   Short-term lease costs   
Total lease costs(1)
$ $ $ 
(1)    This table excludes sublease income for all periods presented as it was not material.
In addition to the lease costs disclosed in the table above, we monitor all lease categories for any indicators that the carrying value of the assets may not be recoverable. We recognized certain impairments, primarily within Supply Chain Solutions, for the years ended December 31, 2024, 2023 and 2022.
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
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 $ Current maturities of operating leases$ $ Non-current operating leases  Total operating lease obligations$ $ Finance Leases:Property, plant and equipment, net$ $ Current maturities of long-term debt, commercial paper and finance leases$ $ Long-term debt and finance leases  Total finance lease obligations$ $ Weighted average remaining lease term (in years):Operating leasesFinance leasesWeighted average discount rate:Operating leases % %Finance leases % % $ Operating cash flows from finance leases  Financing cash flows from finance leases  Right-of-use assets obtained in exchange for lease obligations:Operating leases$ $ Finance leases  
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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







 $ 2026  2027  2028  2029  Thereafter  Total lease payments  Less: Imputed interest()()Total lease obligations  Less: Current obligations()()Long-term lease obligations$ $ 
As of December 31, 2024, we had additional leases which have not commenced of $ million. These leases will commence between 2025 and 2026 when we are granted access to the property, such as when we are able to begin constructing leasehold improvements or obtain a certificate of occupancy.
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classes of common stock, which are distinguished from each other primarily by their respective voting rights. Class A shares of UPS are entitled to votes per share, whereas class B shares are entitled to vote per share. Class A shares are primarily held by UPS employees and retirees, as well as trusts and descendants of the Company's founders, and these shares are fully convertible into class B shares at any time. Class B shares are publicly traded on the New York Stock Exchange ("NYSE") under the symbol "UPS". Class A and B shares both have a $ par value, and as of December 31, 2024, there were billion class A shares and billion class B shares authorized to be issued. Additionally, there are million preferred shares authorized to be issued, with a par value of $ per share. As of December 31, 2024, preferred shares had been issued. $  $  $ Stock award plans      Common stock issuances      Conversions of class A to class B common stock() () () Class A shares issued at end of year $  $  $ Class B Common Stock:Balance at beginning of year $  $  $ Common stock purchases() () () Conversions of class A to class B common stock      Class B shares issued at end of year $  $  $ Additional Paid-In Capital:Balance at beginning of year$ $ $ Stock award plans()  Common stock purchases()()()Common stock issuances   
Other (1)
 () Balance at end of year$ $ $ Retained Earnings:Balance at beginning of year$ $ $ Net income attributable to controlling interests   
Dividends ($, $ and $ per share) (2)
()()()Common stock purchases()()()
Other (3)
()  Balance at end of year$ $ $ Non-Controlling Interests:Balance at beginning of year$ $ $ Change in non-controlling interests () Balance at end of year$ $ $ 
(1)    Includes a 1% excise tax applicable to share repurchases.
(2)    The dividend per share amount is the same for both class A and class B common stock. Dividends include $, $ and $ million for 2024, 2023 and 2022, respectively, that were settled in shares of class A common stock.
(3)    Includes adjustments related to certain stock-based awards.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







, and million shares of class B common stock for $ million, $ billion and $ billion during the years ended December 31, 2024, 2023 and 2022, respectively. These repurchases were completed as follows:
In August 2021, the Board of Directors authorized the company to repurchase up to $ billion of class A and class B common stock (the "2021 Authorization"). The share repurchases discussed above for the year ended December 31, 2022 were completed under this authorization. For the year ended December 31, 2023, we repurchased  million shares of class B common stock for $ million under this authorization.
In January 2023, the Board of Directors terminated the 2021 Authorization and approved a new share repurchase authorization for $ billion of class A and class B common stock (the "2023 Authorization"). The share repurchases discussed above for the year ended December 31, 2024 were completed under the 2023 Authorization. For the year ended December 31, 2023, we repurchased million shares for $ billion under the 2023 Authorization. As of December 31, 2024, we had $ billion available under this repurchase authorization.
In February 2025, we entered into an accelerated share repurchase agreement for $ billion worth of shares. This agreement is expected to settle in the first quarter of 2025. We do not anticipate further share repurchases in 2025.
Future share repurchases may be in the form of accelerated share repurchase programs, open market purchases or other methods we deem appropriate. The timing of share repurchases will depend upon market conditions. Unless terminated earlier by the Board of Directors, this program will expire when we have purchased all shares authorized for repurchase under the program.
Movements in additional paid-in capital in respect of stock award plans comprise accruals for unvested awards, offset by adjustments for awards that vest during the period.

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)$()$()
Translation adjustment (net of tax effect of $(), $() and $())
() ()
Reclassification to earnings (net of tax effect of $, $ and $)
   Balance at end of year$()$()$()Unrealized Gain (Loss) on Marketable Securities, Net of Tax:Balance at beginning of year$()$()$()
Current period changes in fair value (net of tax effect of $, $ and $())
  ()
Reclassification to earnings (net of tax effect of $, $ and $)
   Balance at end of year$()$()$()Unrealized Gain (Loss) on Cash Flow Hedges, Net of Tax:Balance at beginning of year$()$ $()
Current period changes in fair value (net of tax effect of $, $() and $)
 () 
Reclassification to earnings (net of tax effect of $(), $() and $())
()()()Balance at end of year$ $()$ Unrecognized Pension and Postretirement Benefit Costs, Net of Tax:Balance at beginning of year$()$()$()
Net actuarial gain (loss) and prior service cost resulting from remeasurements of plan assets and liabilities (net of tax effect of $(), $() and $)
()() 
Reclassification to earnings (net of tax effect of $, $ and $())
  ()Balance at end of year$()$()$()Accumulated other comprehensive income (loss) at end of year$()$()$()

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 $()$()Other expensesIncome tax (expense) benefit   Income tax expenseImpact on net income$ $()$()Net incomeUnrealized Gain (Loss) on Marketable Securities:Realized gain (loss) on sale of securities$ $()$()
Investment income (expense) and other
Income tax (expense) benefit   Income tax expenseImpact on net income$ $()$()Net incomeUnrealized Gain (Loss) on Cash Flow Hedges:Interest rate contracts$()$()$()Interest expenseForeign currency exchange contracts   RevenueForeign currency exchange contracts()()()
Investment income (expense) and other
Income tax (expense) benefit()()()Income tax expenseImpact on net income$ $ $ Net incomeUnrecognized Pension and Postretirement Benefit Costs:Prior service costs$()$()$()
Investment income (expense) and other
Remeasurement of benefit obligation()() 
Investment income (expense) and other
Curtailments and settlements of benefit obligations () 
Investment income (expense) and other
Income tax (expense) benefit  ()Income tax expenseImpact on net income$()$()$ Net incomeTotal amount reclassified for the year$()$()$ Net income

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 $ $ Reinvested dividends   Benefit payments()()()Balance at end of year$ $ $ Treasury Stock:Balance at beginning of year $() $() $()Reinvested dividends ()   ()Benefit payments      Balance at end of year $() $() $()
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million shares. Each award issued in the form of Restricted Units, stock options and other permitted awards reduces the share reserve by share. We had million shares available to be issued under the Plan as of December 31, 2024.
Our primary equity compensation programs are the UPS Long-Term Incentive Performance Award program (the "LTIP") and the UPS Stock Option program. We also grant Restricted Units to our Board of Directors (the "Board") as a component of their annual compensation and, from time to time, to individual employees as a retention mechanism. The awards issued under these programs are considered to be equity classified. The total expense recognized in our statements of consolidated income for these stock compensation programs during 2024, 2023 and 2022 was $ million, $ million and $ billion, respectively. The associated income tax benefit (expense) recognized in our statements of consolidated income during 2024, 2023 and 2022 was $(), $ and $ million, respectively. The cash income tax benefit received from the exercise of stock options and conversion of Restricted Units to class A shares during 2024, 2023 and 2022 was $, $ and $ million, respectively.
We maintain the UPS Management Incentive Award Program (the "MIP") for certain management employees. Employees may elect to receive cash or unrestricted shares of class A common stock under the MIP. Substantially all MIP awards are settled in cash, based on participant elections.
We also maintain an employee stock purchase plan which allows eligible employees to purchase shares of UPS class A common stock at a discount.
Management Incentive Award Program
Non-executive management eligibility under the MIP is determined annually by the executive officers of UPS. Executive officer eligibility is determined annually by the Compensation and Human Capital Committee of the Board (the "Compensation Committee"). The MIP is an incentive-based compensation program, with awards based on annual Company performance. Beginning 2023, MIP awards are paid in cash, unless a participant elects to receive all or a portion of the award in unrestricted shares of class A common stock. As of December 31, 2024, the MIP was classified as a compensation obligation within Accrued wages and withholdings in our consolidated balance sheets.
Prior to 2023, MIP awards were generally paid in one-half to two-thirds RPUs, depending upon the recipient's level of seniority. The remainder of the award was electable in the form of cash or unrestricted shares of class A common stock, and was fully vested at the time of grant. Upon conversion, RPUs resulted in the issuance of an equivalent number of shares of class A common stock after required tax withholdings.
During 2022, the Compensation Committee amended and restated the terms and conditions governing 2022 MIP RPUs to provide that such awards would fully vest as of December 31, 2022. The elimination of a future service requirement for this award resulted in the recognition of an additional $ million of stock compensation expense in 2022, of which approximately $ million was recorded in U.S. Domestic Package. In 2023, the Compensation Committee approved the 2022 MIP awards and the compensation obligation was relieved. The RPUs granted were recorded as additional paid-in capital on the measurement date.
Dividends earned on Restricted Units are reinvested in additional Restricted Units at each dividend payable date until conversion to class A shares occurs.

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 $ Vested() Granted  Reinvested dividends N/AForfeited / Expired() Non-vested as of December 31, 2024 $ 
The fair value of these Restricted Units is the NYSE closing price of class B common stock on the date of grant. The weighted-average grant date fair value of Restricted Units, other than awards granted under the LTIP, which are discussed below, granted during 2024, 2023 and 2022 was $, $ and $, respectively. The total fair value of these RPUs vested was $ million, $ billion and $ million in 2024, 2023 and 2022, respectively. As of December 31, 2024, there was $ million of total unrecognized compensation cost related to non-vested Restricted Units, other than awards granted under the LTIP, which are discussed below. That cost is expected to be recognized over a weighted-average period of .
Long-Term Incentive Performance Award Program ("LTIP")
LTIP RPUs vest at the end of a performance period, assuming continued employment with the Company (except in the case of death, disability or retirement, in which case immediate vesting occurs on a prorated basis). The number of RPUs earned is based on achievement of performance targets established on the grant date.
LTIP awards have performance targets that are equally weighted between adjusted earnings per share and adjusted cumulative free cash flow. The final number of RPUs earned is then subject to adjustment based on RTSR relative to the Standard & Poor's 500 Index. We determine the grant date fair value of these RPUs using a Monte Carlo model and recognize compensation expense (less estimated forfeitures) ratably over the vesting period, based on the number of awards expected to be earned.
 % % %Expected volatility % % %Weighted-average fair value of units granted$ $ $ Share payout % % %
There is no expected dividend yield as units earn dividend equivalents.

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 $ Vested() Granted  Reinvested dividends N/A
Performance adjustments (1)
() Forfeited / Expired() Non-vested as of December 31, 2024 $ 
(1)    Represents the incremental performance adjustment to RPUs with a performance period ending in 2024, which vested during the year.
The fair value of each LTIP RPU is based on the NYSE closing price of class B common stock on the date of grant. The weighted-average grant date fair value of LTIP RPUs granted during 2024, 2023 and 2022 was $, $ and $, respectively. The total fair value of LTIP RPUs vested during 2024, 2023 and 2022 was $, $ and $ million, respectively. As of December 31, 2024, there was $ million of total unrecognized compensation cost related to non-vested LTIP RPUs. That cost is expected to be recognized over a weighted-average period of one year and ten months.
Non-qualified Stock Options
Stock options may be granted under the Plan, and must have an exercise price at least equal to the NYSE closing price of UPS class B common stock on the date the option is granted.
We grant non-qualified stock options to a limited group of eligible senior management employees annually, in which the value granted is determined as a percentage of salary. Stock option grants vest over a period with approximately % of the award vesting at each anniversary of the grant date (except in the case of death, disability or retirement, in which case immediate vesting occurs). Option grants expire years after the date of the grant. Option holders may exercise their options via the payment of cash or class A common stock; new class A shares are issued upon exercise.
 $ Exercised() Granted  Forfeited / Expired()N/AOutstanding as of December 31, 2024 $ $ Options Vested and Expected to Vest $ $ Exercisable as of December 31, 2024 $ $  % % %Risk-free interest rate % % %Expected life in yearsExpected volatility % % %Weighted-average fair value of options granted$ $ $ 
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, $ and $ million during 2024, 2023 and 2022, respectively, from option holders resulting from the exercise of stock options. The total intrinsic value of options exercised during 2024, 2023 and 2022 was $, $ and $ million, respectively. As of December 31, 2024, there was $ million of total unrecognized compensation cost related to non-vested options. That cost is expected to be recognized over a weighted-average period of and five months.
Discounted Employee Stock Purchase Plan
We maintain an employee stock purchase plan for all eligible employees. Under this plan, shares of UPS class A common stock may be purchased at quarterly intervals at % of the NYSE closing price of UPS class B common stock on the last day of each quarterly period. Employees purchased , and million shares at average prices of $, $ and $ per share, during 2024, 2023 and 2022, respectively. This plan is not considered to be compensatory, and therefore no compensation cost is incurred for the employees’ purchase rights.
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reportable segments: U.S. Domestic Package and International Package, which are together referred to as our global small package operations. Our remaining businesses are reported as Supply Chain Solutions. Global small package operations represent our most significant business and are broken down into regional operations around the world. Regional operations managers are responsible for both domestic and export products within their geographic area. Supply Chain Solutions comprises the results of non-reportable operating segments that do not meet the quantitative and qualitative criteria of a reportable segment as defined under ASC Topic 280.
U.S. Domestic Package
U.S. Domestic Package operations include the time-definite delivery of letters, documents and packages throughout the United States.
During the quarter ended December 31, 2024, based on a change in our management reporting structure, we began presenting our U.S. air cargo product within our U.S. Domestic Package segment. This activity was previously reported within Supply Chain Solutions. This change aligns with how our chief operating decision maker reviews operating results to assess performance and allocate resources. Prior periods have been recast to conform to current year presentation with no changes to consolidated results.
International Package
International Package operations include delivery to more than countries and territories worldwide, including shipments wholly outside the United States, as well as shipments with either origin or destination outside the United States. Our International Package reporting segment includes the aggregation of our operations in Europe, the Indian sub-continent, Middle East and Africa (together "EMEA"), Canada and Latin America (together "Americas") and Asia.
Supply Chain Solutions
Supply Chain Solutions includes our Forwarding, Logistics, digital and other businesses. Our Forwarding and Logistics businesses provide services in more than countries and territories worldwide and include international air and ocean freight forwarding, customs brokerage, mail services, healthcare logistics, distribution and post-sales services. Our digital businesses leverage technology to enable a range of on-demand services such as same-day delivery, end-to-end return services and integrated supply chain and high-value shipment insurance solutions.
Segment information
We consider our Chief Executive Officer to be our chief operating decision maker ("CODM"). The CODM is responsible for setting the Company's strategic direction, managing overall operations, and is the main point of communication between the board of directors and key operational personnel within the organization.
The CODM utilizes operating profit as a primary measure of segment performance because it reflects the underlying business performance and provides the CODM with a basis for making resource allocation decisions. Operating profit is defined as income before investment income (expense) and other, interest expense and income tax expense. Operating profit is considered to be a primary measure of segment performance.
The CODM regularly reviews segment level expense details which include compensation, benefits and purchased transportation expenses when assessing operating segment performance. Compensation and benefits are separately assessed for Domestic Package whereas these categories are assessed together for International Package. These categories are the primary segment expenses used by the CODM to assesses segment performance.
Certain expenses are allocated between the segments using activity-based costing methods. These activity-based costing methods require us to make estimates that impact the amount of each expense category that is attributed to each segment. Changes in these estimates directly impact the amount of expense allocated to each segment, and therefore the operating profit of each reporting segment. Our allocation methodologies are refined periodically, as necessary, to reflect changes in our businesses.
As we operate an integrated, global multimodal network, we evaluate many of our capital expenditure decisions at a network level. Accordingly, expenditures on property, plant and equipment by segment are not presented.
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 $ $ Reconciliation of revenue:
Other revenues(2)
 Total consolidated$ Less:Compensation and benefits Compensation Benefits Purchased transportation  
Other segment items(1)
  Segment Operating profit/(loss)$ $ $ Reconciliation of segment operating profit to income before income taxes:
Other profit/(loss)(2)
$ Other pension income (expense)()Investment income (expense) and other Interest expense()Income Before Income Taxes$ Other Segment Disclosures:Segment assets$ $ $ 
Other assets(2)
 Unallocated assets Consolidated Assets$ 
Depreciation and amortization(3)
$ $ $ 
Other depreciation and amortization(2)
 Consolidated Depreciation and Amortization$ 
(1) Other segment items for each reportable segment include repairs and maintenance, depreciation and amortization, fuel, other occupancy, allocated costs for our air network, information service, and general and administrative service expenses.
(2) Revenue, Operating profit/(loss), Assets, and Depreciation and Amortization from segments below the quantitative thresholds are attributable to operating segments which provide supply chain solutions. These operating segments include our Forwarding, Logistics, Digital, and Other businesses.
(3) The amounts of depreciation and amortization disclosed by reportable segment are included within the other segment items captions. These totals are presented after applying activity based costing methods to allocate expenses between segments as noted above.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







 $ $ 
Reconciliation of revenue:
Other revenues(2)
 
Total consolidated
$ 
Less:
Compensation and benefits
 Compensation Benefits Purchased transportation  
Other segment items(1)
  
Segment Operating profit/(loss)
$ $ $ 
Reconciliation of segment operating profit to income before income taxes:
Other profit/(loss)(2)
$ 
Other pension income (expense)
()
Investment income (expense) and other
 
Interest expense
()
Income Before Income Taxes
$ 
Other Segment Disclosures:
Segment assets
$ $ $ 
Other assets(2)
 
Unallocated assets
 
Consolidated Assets
$ 
Depreciation and amortization(3)
$ $ $ 
Other depreciation and amortization(2)
 
Consolidated Depreciation and Amortization
$ 
(1) Other segment items for each reportable segment include repairs and maintenance, depreciation and amortization, fuel, other occupancy, allocated costs for our air network, information service, and general and administrative service expenses.
(2) Revenue, Operating profit/(loss), Assets, and Depreciation and Amortization from segments below the quantitative thresholds are attributable to operating segments which provide supply chain solutions. These operating segments include our Forwarding, Logistics, Digital, and Other businesses.
(3) The amounts of depreciation and amortization disclosed by reportable segment are included within the other segment items captions. These totals are presented after applying activity based costing methods to allocate expenses between segments as noted above.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







 $ $ 
Reconciliation of revenue:
Other revenues(2)
 
Total consolidated
$ 
Less:
Compensation and benefits
 Compensation Benefits Purchased transportation  
Other segment items(1)
  
Segment Operating profit/(loss)
$ $ $ 
Reconciliation of segment operating profit to income before income taxes:
Other profit/(loss)(2)
$ 
Other pension income (expense)
 
Investment income (expense) and other
 
Interest expense
()
Income Before Income Taxes
$ 
Other Segment Disclosures:
Segment assets
$ $ $ 
Other assets(2)
 
Unallocated assets
 
Consolidated Assets
$ 
Depreciation and amortization(3)
$ $ $ 
Other depreciation and amortization(2)
 
Consolidated Depreciation and Amortization
$ 
(1) Other segment items for each reportable segment include repairs and maintenance, depreciation and amortization, fuel, other occupancy, allocated costs for our air network, information service, and general and administrative service expenses.
(2) Revenue, Operating profit/(loss), Assets, and Depreciation and Amortization from segments below the quantitative thresholds are attributable to operating segments which provide supply chain solutions. These operating segments include our Forwarding, Logistics, Digital, and Other businesses.
(3) The amounts of depreciation and amortization disclosed by reportable segment are included within the other segment items captions. These totals are presented after applying activity based costing methods to allocate expenses between segments as noted above.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







 $ $ Long-lived assets$ $ $ International:Revenue$ $ $ Long-lived assets$ $ $ Consolidated:Revenue$ $ $ Long-lived assets$ $ $ 
Long-lived assets include property, plant and equipment, pension and postretirement benefit assets, long-term investments, goodwill and intangible assets.
No countries outside of the United States accounted for 10% or more of consolidated revenue for the years ended December 31, 2024, 2023 or 2022. For the years ended December 31, 2024, 2023 and 2022, Amazon.com, Inc. and its affiliates ("Amazon") represented %, %, and % of our consolidated revenues, respectively. Substantially all of this revenue was attributed to U.S. Domestic Package. Amazon accounted for approximately %, %, and % of Accounts receivable, net, included within our consolidated balance sheets as of December 31, 2024, 2023 and 2022, respectively.
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 $ $ U.S. State and Local   Non-U.S.   Total Current   Deferred:U.S. Federal   U.S. State and Local()  Non-U.S.()  Total Deferred()  Total Income Tax Expense$ $ $  $ $ Non-U.S.   
Total Income Before Income Taxes
$ $ $  % % %
U.S. state and local income taxes (net of federal benefit)
   Non-U.S. tax rate differential () 
FDII and GILTI, net(1)
()()()U.S. federal tax credits()()()Goodwill and other asset impairments   Net uncertain tax positions () Other  ()Effective income tax rate % % %
(1)    Foreign-Derived Intangible Income ("FDII") and Global Intangible Low-Taxed Income ("GILTI")
Our effective tax rate is affected by recurring factors, such as statutory tax rates in the jurisdictions in which we operate and the relative amounts of taxable income we earn in those jurisdictions. It is also affected by discrete items that may occur in any given year, but may not be consistent from year to year.
Our effective tax rate was % in 2024, compared with % and % in 2023 and 2022, respectively, primarily due to the effects of the aforementioned recurring factors and the following discrete tax items.
2024 Discrete Items
We recognized an income tax benefit of $ million related to pre-tax defined benefit pension and postretirement medical plan losses of $ million. This income tax benefit was generated at a higher average tax rate than the 2024 U.S. federal statutory tax rate because it included the effect of U.S. state and local and foreign taxes.
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million. As a result, we recorded an additional income tax benefit of $ million. This income tax benefit was generated at a higher average tax rate than the 2024 U.S. federal statutory tax rate due to the effect of U.S. state and local and foreign taxes.
We recorded asset impairment charges of $ million. As a result, we recorded an additional income tax benefit of $ million. This income tax benefit was generated at a higher average tax rate than the 2024 U.S. federal statutory tax rate due to the effect of U.S. state and local and foreign taxes.
We recorded a pre-tax expense of $ million in connection with a multi-employer pension plan withdrawal. As a result, we recorded an income tax benefit of $ million. This income tax benefit was generated at a higher average tax rate than the 2024 U.S. federal statutory tax rate due to the effect of U.S. state and local taxes.
We recorded a pre-tax gain of $ million related to the divestiture of Coyote. As a result, we recorded additional income tax expense of $ million. This income tax expense was generated at a lower average tax rate than the 2024 U.S. federal statutory tax rate due to the disposition generating capital losses for tax purposes that were not expected to be realized.
As we discussed in note 10, we paid $ million in connection with the settlement of a regulatory matter with the SEC. We did not record any additional income tax benefit related to these expenses, which were not deductible for tax purposes.
We recorded pre-tax expense of $ million in connection with a one-time payment for an international regulatory matter. We did not record any additional income tax benefit related to these expenses which are not deductible for tax purposes.
The recognition of excess tax benefits and deficiencies related to share-based compensation in income tax expense resulted in a net tax expense of $ million and increased our effective tax rate by %.
2023 Discrete Items
We recorded pre-tax transformation strategy costs of $ million. As a result, we recorded an additional income tax benefit of $ million. This income tax benefit was generated at a higher average tax rate than the 2023 U.S. federal statutory tax rate due to the effect of U.S. state and local and foreign taxes.
We recognized an income tax benefit of $ million related to pre-tax defined benefit pension and postretirement medical benefit plan losses of $ million. This income tax benefit was generated at a higher average tax rate than the 2023 U.S. federal statutory tax rate because it included the effect of U.S. state and local and foreign taxes.
We recorded goodwill and indefinite-lived intangible asset impairment charges of $ million. As a result, we recorded an additional income tax benefit of $ million. This income tax benefit was generated at a lower average tax rate than the 2023 U.S. federal statutory tax rate due to certain impairment charges not being deductible for tax purposes.
We recorded a pre-tax expense of $ million in connection with a one-time compensation payment made during the year. As a result, we recorded an additional income tax benefit of $ million. This income tax benefit was generated at a higher average tax rate than the 2023 U.S. federal statutory tax rate due to the effect of U.S. state and local and foreign taxes.
The recognition of excess tax benefits and deficiencies related to share-based compensation in income tax expense did not impact our effective tax rate for the year ended December 31, 2023.
2022 Discrete Items
We recognized an income tax expense of $ million related to pre-tax defined benefit pension and postretirement medical plan gains of $ billion. This income tax expense was generated at a higher average tax rate than the 2022 U.S. federal statutory tax rate because it included the effect of U.S. state and local and foreign taxes.
We recorded pre-tax transformation strategy costs of $ million. As a result, we recorded an additional income tax benefit of $ million. This income tax benefit was generated at a lower average tax rate than the 2022 U.S. federal statutory tax rate due to the effect of foreign taxes.
We recorded pre-tax expenses of $ million in connection with incentive compensation program design changes. As a result, we recorded an additional income tax benefit of $ million. This income tax benefit was generated at a higher average tax rate than the 2022 U.S. federal statutory tax rate due to the effect of U.S. state and local and foreign taxes.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







million as a result of a reduction in estimated residual value for certain aircraft. As a result, we recorded an additional income tax benefit of $ million. This income tax benefit was generated at a higher average tax rate than the 2022 U.S. federal statutory tax rate due to the effect of U.S. state and local taxes.
The recognition of excess tax benefits and deficiencies related to share-based compensation in income tax expense resulted in a net tax benefit of $ million and reduced our effective tax rate by % during the year ended December 31, 2022.
Other Items
Beginning in 2012, we were granted a tax incentive for certain of our non-U.S. operations. In 2022, the tax incentive was renegotiated and extended through December 31, 2026. The tax incentive is conditional upon our meeting specific employment and investment thresholds. We have applied to exit this incentive effective January 1, 2025. The impact of this tax incentive decreased non-U.S. tax expense by $, $ and $ million (increased diluted earnings per share by $, $ and $) for 2024, 2023 and 2022, respectively.
)$()Operating lease right-of-use assets()()Other()()Deferred tax liabilities()()Pension and postretirement benefits  Loss and credit carryforwards  Insurance reserves  Accrued employee compensation  Operating lease liabilities  Other  Deferred tax assets  Deferred tax assets valuation allowance()()Deferred tax asset (net of valuation allowance)  Net deferred tax asset (liability)$()$()
Amounts recognized in our consolidated balance sheets:
Deferred tax assets$ $ Deferred tax liabilities()()Net deferred tax asset (liability)$()$()
The valuation allowance increased by $ million, decreased by $ million and increased by $ million during the years ended December 31, 2024, 2023 and 2022, respectively.
We have a U.S. federal capital loss carryforward of $ million as of December 31, 2024, $ million of which expires on December 31, 2026, $ million of which expires on December 31, 2027 and the remainder of which expires on December 31, 2029.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







 $ U.S. state and local credit carryforwards$ $ 
The U.S. state and local operating loss carryforwards and credits will begin to expire on various dates ranging from 2025 to indefinitely. We also have non-U.S. loss carryforwards of $ million as of December 31, 2024, the majority of which may be carried forward indefinitely. As indicated in the table above, we have established a valuation allowance for certain U.S. federal, state and non-U.S. carryforwards due to the uncertainty resulting from a lack of previous taxable income within the applicable tax jurisdictions and other limitations.
Undistributed earnings and profits ("E&P") of our foreign subsidiaries amounted to $ billion as of December 31, 2024. Currently, $ million of the undistributed E&P of our foreign subsidiaries is considered to be indefinitely reinvested and, accordingly, no deferred income taxes have been provided thereon. Upon distribution of those earnings in the form of dividends or otherwise, we would be subject to U.S. state and local taxes and withholding taxes payable in various jurisdictions. Determination of the amount of unrecognized deferred income tax liability is not practicable because of the complexities associated with its hypothetical calculation.
In December 2017, the United States enacted into law the Tax Cuts and Jobs Act (the "Tax Act"), requiring a one-time transition tax on certain unrepatriated earnings of foreign subsidiaries. We elected to pay the tax over eight years based on an installment schedule outlined in the Tax Act. The remaining liability of $ million is reflected in current and non-current liabilities in our consolidated balance sheets based on the timing of payment. This balance will be paid in 2025 and 2026.
Additionally, the Organization for Economic Co-operation and Development ("OECD") has introduced a framework to implement a global minimum corporate tax of 15%, referred to as Pillar Two or the minimum tax directive. Many aspects of the minimum tax directive became effective beginning in 2024, with certain remaining impacts to be effective beginning in 2025. While it is uncertain whether the U.S. will enact legislation to adopt the minimum tax directive, certain countries in which we operate have adopted legislation, and other countries are in the process of introducing legislation, to implement the minimum tax directive. While we do not currently expect the minimum tax directive to have a material impact on our effective tax rate, our analysis is ongoing as the OECD continues to release additional guidance and countries implement legislation. To the extent additional changes take place in the countries in which we operate, it is possible that these legislative changes and efforts may increase uncertainty and have an adverse impact on our effective tax rates or operations.

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UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







 $ $ Additions for tax positions of the current year   Additions for tax positions of prior years   Reductions for tax positions of prior years for:Changes based on facts and circumstances()() Settlements during the period()() Lapses of applicable statute of limitations()() 
Balance as of December 31, 2022
   Additions for tax positions of the current year   Additions for tax positions of prior years   Reductions for tax positions of prior years for:Changes based on facts and circumstances()()()Settlements during the period()() Lapses of applicable statute of limitations()  
Balance as of December 31, 2023
   Additions for tax positions of the current year   Additions for tax positions of prior years   Reductions for tax positions of prior years for:Changes based on facts and circumstances()()()Settlements during the period()() Lapses of applicable statute of limitations()() 
Balance as of December 31, 2024
$ $ $ 
The total amount of gross uncertain tax positions as of December 31, 2024, 2023, and 2022 that, if recognized, would affect the effective tax rate was $, $, and $ million, respectively. Our continuing policy is to recognize interest and penalties associated with income tax matters as a component of income tax expense.
We file income tax returns in the U.S. federal jurisdiction, most U.S. state and local jurisdictions, and many non-U.S. jurisdictions. We have substantially resolved all U.S. federal income tax matters for tax years prior to 2016.
132

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







 $ $ Denominator:Weighted-average shares   Deferred compensation obligations   Vested portion of restricted shares   Denominator for basic earnings per share   Effect of Dilutive Securities:
Restricted performance units and contingent shares(1)
   Stock options   Denominator for diluted earnings per share   Basic Earnings Per Share$ $ $ Diluted Earnings Per Share$ $ $ 
(1)     Contingent shares relate to MIP awards that may be settled in cash or Class A common stock at the employees' election - see note 13.
Diluted earnings per share for the years ended December 31, 2024, 2023 and 2022 exclude the effect of , and  million shares, respectively, of common stock that may be issued upon the exercise of employee stock options because such effect would be antidilutive.
133

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







 million.
As of December 31, 2024, we did t hold any cash collateral. As of December 31, 2023, we held cash collateral of $ million under these agreements. Collateral is included in Cash and cash equivalents in our consolidated balance sheets and is unrestricted. As of December 31, 2024, collateral was required to be posted with our counterparties. As of December 31, 2023, we were required to post $ million of collateral with our counterparties.
Types of Hedges
Commodity Risk Management
Currently, the fuel surcharges that we apply in our domestic and international package businesses are the primary means of reducing the risk of adverse fuel price changes on our business. In order to mitigate the impact of fuel surcharges imposed on us by outside carriers, we regularly adjust the rates we charge for our freight brokerage services.
Foreign Currency Risk Management
To protect against the reduction in value of forecasted foreign currency cash flows from our international package business, we maintain a foreign currency cash flow hedging program. Our most significant foreign currency exposures relate to the Euro, British Pound Sterling, Canadian Dollar, Chinese Renminbi and Hong Kong Dollar. We generally designate and account for these contracts as cash flow hedges of anticipated foreign currency denominated revenue.
We may also hedge portions of our anticipated cash settlements of principal and interest on certain foreign currency denominated debt. We generally designate and account for these contracts as cash flow hedges of forecasted foreign currency denominated transactions.
We hedge our net investment in certain foreign operations with foreign currency denominated debt instruments.
Interest Rate Risk Management
We may use a combination of derivative instruments to manage the fixed and floating interest rate mix of our total debt portfolio and related overall cost of borrowing.
We generally designate and account for interest rate swaps that convert fixed-rate interest payments into floating-rate interest payments as fair value hedges of the associated debt instruments. We designate and account for interest rate swaps that convert floating-rate interest payments into fixed-rate interest payments as cash flow hedges of the forecasted payment obligations.
We may periodically hedge the forecasted fixed-coupon interest payments associated with anticipated debt offerings by using forward starting interest rate swaps, interest rate locks or similar derivatives.
134

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







  British Pound SterlingGBP  Canadian DollarCAD  Hong Kong DollarHKD  Chinese RenminbiCNH  $ $ $ $          $ $ $          $ $ $ 
Our foreign currency exchange rate and interest rate derivatives are largely comprised of over-the-counter derivatives, which are primarily valued using pricing models that rely on market observable inputs such as yield curves, foreign currency exchange rates and investment forward prices; therefore, these derivatives are classified as Level 2.
135

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







 $ $ $ 
Income Statement and AOCI Recognition of Designated Hedges
Income Statement Recognition of Non-Designated Derivative Instruments
Derivative instruments that are not designated as hedges are recorded at fair value with unrealized gains and losses reported in earnings each period. Cash flows from the settlement of derivative instruments appear in the statement of consolidated cash flows within the same categories as the cash flows of the hedged item.
We may periodically terminate interest rate swaps and foreign currency exchange forward contracts or enter into offsetting swap and foreign currency positions with different counterparties. As part of this process, we de-designate our original hedge relationship.
)$()Total$()$()

137

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







 $ $ Total other expenses   Total Transformation Strategy Costs$ $ $ Income Tax Benefit from Transformation Strategy Costs()()()After-Tax Transformation Strategy Costs$ $ $ 
Compensation and benefit costs under these programs are primarily related to severance costs incurred in conjunction with reductions in our workforce. We are primarily accounting for these separations under ASC Topic 712 as they have been, or will be, carried out under a plan which provides a contractual termination benefit to impacted employees. The nature of our separation initiatives has resulted in a relatively short period of time, typically less than , between the point at which the separation meets the criteria for recognition as an accrual and the point at which the separation is completed.
Other expenses incurred in furtherance of our transformation strategy have been primarily related to fees paid to third-party service providers that supported modernization of our corporate support functions, assisted in our strategic reviews and contributed to our financial systems transition and healthcare strategy.
The income tax effects of Transformation strategy costs are calculated by multiplying the amount of the adjustments by the statutory tax rates applicable in each tax jurisdiction.
 $ $ Transformation 2.0Spans and layers   Business portfolio review   Financial systems   Other initiatives   Transformation 2.0 total   Fit to Serve   
Network Reconfiguration and Efficiency Reimagined
   Total Transformation Strategy Costs$ $ $ 

138

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







 million with potential opportunities to save up to an additional $ million through the reduction of spans and layers of management with an anticipation that these savings would be recurring. The business portfolio review was expanded in 2022. As a result thereof, we determined to exit certain businesses that were not aligned with our corporate strategy and determined to make new investments into certain businesses, including healthcare-focused businesses, better aligned to our strategic targets. In connection therewith, we incurred costs primarily consisting of outside professional fees related to these reviews and other costs related to these transactions. Lastly, our review of our systems and technologies identified certain areas of our business that were reliant on outdated technologies. Our reviews determined that continued use of these legacy technologies would likely increase maintenance costs and that investments into new technologies would enhance our ability to leverage our data and allow us to establish a more flexible system architecture. As of December 31, 2023, we substantially completed our initiatives to reduce spans and layers of management and achieved savings in line with our anticipated benefits. Our ongoing efforts under Transformation 2.0 include initiatives related to our financial systems and our business portfolio review. As of December 31, 2024, we have incurred $ million of costs as part of Transformation 2.0. Transformation 2.0 initiatives are expected to conclude during 2025, with anticipated remaining costs of approximately $ million primarily related to completion of our technology initiatives.
Fit to Serve
During 2023, we began our "Fit to Serve" initiative intended to right-size our business through a workforce reduction of approximately positions, primarily within management, and create a more efficient operating model to enhance responsiveness to changing market dynamics.
Accruals for separation costs of $ and $ million within Fit to Serve were included in our consolidated balance sheets as of December 31, 2024 and December 31, 2023, respectively. Separations accrued as of December 31, 2023 have been substantially completed and we expect that amounts accrued as of December 31, 2024 will be paid through the first half of 2025. As of December 31, 2024, we have incurred total costs of $ million and anticipate that we will incur additional costs of approximately $ million under Fit to Serve. Fit to Serve is expected to conclude in 2025.
Network Reconfiguration and Efficiency Reimagined
In the first quarter of 2025, as previously disclosed we entered into an agreement in principle with our largest customer to significantly reduce the volume we deliver for them. We expect volume from this customer to decline to approximately % of year end 2024 levels by mid-2026. We are making a deliberate shift in our business to increase our focus on growing higher yielding volume. We expect that these actions will result in reduced revenues within our U.S. Domestic Package segment, as described below, during 2025 relative to 2024.
In conjunction therewith, as disclosed on January 30, 2025, we are beginning a network reconfiguration within the U.S. which is expected to lead to consolidations of our facilities and workforce as well as an end-to-end process redesign through 2027. This network reconfiguration, which is an expansion of our Network of the Future program, is expected to result in exit activities that could result in the closure of up to % of our buildings in 2025, a reduction in the size of our vehicle and aircraft fleets, and a decrease in the size of our workforce, which we expect will lead to additional expense. The costs directly associated with these activities are in addition to operational costs that we may incur. We are not yet able to determine the specific assets or extent of our workforce that will be impacted by our network redesign, the timing of those future changes or
139

UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS







 billion in annualized savings beginning in 2025. We incurred related costs of $ million for the three months ended December 31, 2024. We expect to incur related costs of approximately $ to $ million during 2025 and incremental costs in 2026 and 2027 to complete the program primarily associated with outside professional services and severance costs. Upon the completion of our network reconfiguration and Efficiency Reimagined initiatives, we expect to realize further benefits in subsequent periods from lower expense, including depreciation, compensation, benefit and other, as well as lower capital requirements.


140






Item 9.Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
None.

Item 9A. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
As of the end of the period covered by this report, management, including our Principal Executive Officer and Principal Financial and Accounting Officer, evaluated the effectiveness of the design and operation of our disclosure controls and procedures. Based upon, and as of the date of, the evaluation, our Principal Executive Officer and Principal Financial and Accounting Officer concluded that the disclosure controls and procedures were effective to ensure that information required to be disclosed in the reports we file and submit under the Exchange Act is recorded, processed, summarized and reported as and when required and is accumulated and communicated to our management, including our Principal Executive Officer and Principal Financial and Accounting Officer, as appropriate to allow timely decisions regarding required disclosure.
Changes in Internal Control Over Financial Reporting
There were no changes in our internal control over financial reporting during the quarter ended December 31, 2024 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
Management’s Report on Internal Control Over Financial Reporting
UPS management is responsible for establishing and maintaining adequate internal control over financial reporting for United Parcel Service, Inc. and its subsidiaries (the "Company"). Based on the criteria for effective internal control over financial reporting established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, management has assessed our internal control over financial reporting as effective as of December 31, 2024. The independent registered public accounting firm of Deloitte & Touche LLP, as auditors of the consolidated balance sheets of United Parcel Service, Inc. and its subsidiaries as of December 31, 2024 and the related statements of consolidated income, consolidated comprehensive income and consolidated cash flows for the year ended December 31, 2024, has issued an attestation report on our internal control over financial reporting, which is included herein.



141






Report of Independent Registered Public Accounting Firm

To the Shareowners and Board of Directors of
United Parcel Service, Inc.
Atlanta, Georgia
Opinion on Internal Control over Financial Reporting
We have audited the internal control over financial reporting of United Parcel Service, Inc. and subsidiaries (the "Company") as of December 31, 2024, based on criteria established in Internal Control — Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission ("COSO"). In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2024, based on criteria established in Internal Control — Integrated Framework (2013) issued by COSO.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) ("PCAOB"), the consolidated financial statements as of and for the year ended December 31, 2024, of the Company and our report dated February 18, 2025, expressed an unqualified opinion on those financial statements.
Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
Definition and Limitations of Internal Control over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ Deloitte & Touche LLP

Atlanta, Georgia
February 18, 2025




142






Item 9B.Other Information
Insider Trading Arrangements and Policies
.


Item 9C.     Disclosure Regarding Foreign Jurisdictions that Prevent Inspections
Not applicable.
143






PART III
 
Item 10. Directors, Executive Officers and Corporate Governance
Information about our Executive Officers  
Name and OfficeAgePrincipal Occupation and Employment For the Last Five Years
Carol B.Tomé
       Chief Executive Officer
68 Chief Executive Officer (2020 - present), Chief Financial Officer, The Home Depot, Inc. (2001 - 2019).
Norman M. Brothers, Jr.
Executive Vice President; Chief Legal and Compliance Officer and Corporate Secretary
57 Chief Legal and Compliance Officer and Corporate Secretary (2020 - present), Senior Vice President, General Counsel and Corporate Secretary (2016 - 2020).
Nando Cesarone
       Executive Vice President; President, U.S.
53 President, U.S. (2020 - present), President, UPS International (2018 - 2020), Europe Region Manager (2016 - 2018).
Darrell Ford
Executive Vice President; Chief Human Resources Officer
60 
Chief Human Resources Officer (2021 - Present), Chief Human Resources Officer, DuPont (2018 - 2020), Chief Human Resources Officer, Xerox Corporation (2015 - 2018).
Matt Guffey
Executive Vice President; Chief Commercial and Strategy Officer

46 
Chief Commercial and Strategy Officer (2024 - present), Senior Vice President, Global Strategy (2020 - 2023), President, Corporate Strategy (2020), Marketing Department Manager (2019 - 2020), Product Senior Director (2016 - 2018).
Kate M. Gutmann
Executive Vice President; President International, Healthcare and Supply Chain Solutions

56 President International, Healthcare and Supply Chain Solutions (2022 - present), Chief Sales and Solutions Officer, Executive Vice President, UPS Global Healthcare (2020 - 2022), Chief Sales and Solutions Officer; Senior Vice President The UPS Store and UPS Capital (2017 - 2019).
Bala Subramanian
       Executive Vice President; Chief Digital and Technology Officer
53 Chief Digital and Technology Officer (2022 - present), Chief Digital Officer, AT&T Inc. (2018 - 2022), Chief Digital Officer, Best Buy Co., Inc. (2017 - 2018).
Brian Dykes
       Executive Vice President; Chief Financial Officer

47 
Chief Financial Officer (2024 - present), Senior Vice President, Global Finance and Planning (2023 – 2024), Senior Vice President, Treasury and Global Capital Markets (2020 – 2023), Vice President, Mergers & Acquisitions (2016 – 2020)
144






Information about our directors will be presented under the caption "Our Board of Directors" in our definitive proxy statement for our meeting of shareowners to be held on May 8, 2025 (the "Proxy Statement") and is incorporated herein by reference.
Information about our Audit Committee will be presented under the caption "Our Board of Directors - Committees of the Board of Directors" and "Audit Committee Matters" in our Proxy Statement and is incorporated herein by reference.
Information about our Code of Business Conduct is presented under the caption "Where You Can Find More Information" in Part I, Item 1 of this report.
Information with respect to compliance with Section 16(a) of the Exchange Act will be presented under the caption "Ownership of Our Securities - Delinquent Section 16(a) Reports" in our Proxy Statement and is incorporated herein by reference.
Information about our will be presented in our Proxy Statement under the caption “Corporate Governance – Insider Trading Policy” and is incorporated by reference herein.
 
Item 11. Executive Compensation
Information about our board and executive compensation will be presented under the captions "Our Board of Directors - Director Compensation" and "Executive Compensation" in our Proxy Statement and is incorporated herein by reference.
Information about our policies and procedures regarding the timing of equity incentive awards in relation to the disclosure of material, non-public information will be presented in our Proxy Statement under the caption “Other Compensation and Governance Policies - Equity Grant Practices” and is incorporated by reference herein.
 
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Information about security ownership will be presented under the caption "Ownership of Our Securities - Securities Ownership of Certain Beneficial Owners and Management" in our Proxy Statement and is incorporated herein by reference.
Information about our equity compensation plans will be presented under the caption "Executive Compensation - Equity Compensation Plans" in our Proxy Statement and is incorporated herein by reference.
 
Item 13. Certain Relationships and Related Transactions, and Director Independence
Information about transactions with related persons will be presented under the caption "Corporate Governance - Conflicts of Interest and Related Person Transactions" in our Proxy Statement and is incorporated herein by reference.
Information about director independence will be presented under the caption "Our Board of Directors - Director Independence" in our Proxy Statement and is incorporated herein by reference.
 
Item 14. Principal Accountant Fees and Services
Information about aggregate fees billed to us by our principal accountant will be presented under the caption "Audit Committee Matters - Principal Accounting Firm Fees" in our Proxy Statement and is incorporated herein by reference.

 
145






PART IV

Item 15. Exhibits and Financial Statement Schedules
(a) Documents filed as a part of this report:
1. Financial Statements.
See Item 8 for the financial statements filed with this report.
2. Financial Statement Schedules.
None.
3. Exhibits.
See the Exhibit Index below for a list of the exhibits incorporated by reference into or filed with this report.
(b) Exhibits Required To Be Filed
See Item 15(a) 3 above.
(c) Financial Statement Schedules Required To Be Filed
See Item 15(a) 2 above.

Item 16.Form 10-K Summary
None.

146






EXHIBIT INDEX
 
Exhibit No.
 Description
3.1
3.2
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
4.10
4.11
4.12
4.13
4.14
4.15
4.16
4.17
4.18
4.19
4.20
4.21
147






4.22
4.23
4.24
4.25
4.26
4.27
4.28
4.29
4.30
4.31
4.32
4.33
4.34
4.35
4.36
4.37
4.38
4.39
4.40
10.1
10.1(a)
10.1(b)
10.2
10.3
148






10.4
10.4(a)
10.5
10.5(a)
10.5(b)
10.6
10.6(a)
10.7
10.8
10.9
10.10
10.11
10.12
10.13
10.14
10.15
10.16
10.17
10.18
10.19
10.20
10.21
19
21
23
149






31.1
31.2
32.1
32.2—  
97
101—  
The following financial information from the Annual Report on Form 10-K for the year ended December 31, 2024, formatted in Inline XBRL (Extensible Business Reporting Language): (i) the Consolidated Balance Sheets, (ii) the Consolidated Statements of Income, (iii) the Consolidated Statements of Comprehensive Income (Loss), (iv) the Consolidated Statements of Cash Flows and (v) the Notes to the Consolidated Financial Statements.
104—  
Cover Page Interactive Data File - The cover page from this Annual Report on Form 10-K for the year ended December 31, 2024 is formatted in iXBRL (included as Exhibit 101).
__________________________
(1)Filed in paper format.
*
Management contract or compensatory plan or arrangement.

150






SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, United Parcel Service, Inc. has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
UNITED PARCEL SERVICE, INC.
(REGISTRANT)
By:
/s/  CAROL B. TOMÉ
Carol B. Tomé
Chief Executive Officer (Principal Executive Officer)
Date: February 18, 2025
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated.
SignatureTitle Date
/s/   CAROL B. TOMÉChief Executive Officer February 18, 2025
Carol B. Tomé
(Principal Executive Officer)
/s/ BRIAN DYKESExecutive Vice President and Chief Financial OfficerFebruary 18, 2025
Brian Dykes(Principal Financial and Accounting Officer)
/s/ RODNEY C. ADKINS      
DirectorFebruary 18, 2025
Rodney C. Adkins
/s/  EVA C. BORATTO    
DirectorFebruary 18, 2025
Eva C. Boratto
/s/  MICHAEL J. BURNS        
Director February 18, 2025
Michael J. Burns
/s/  WAYNE M. HEWETT
DirectorFebruary 18, 2025
Wayne M. Hewett
/s/  ANGELA HWANG    
DirectorFebruary 18, 2025
Angela Hwang
/s/  KATE E. JOHNSON
DirectorFebruary 18, 2025
Kate E. Johnson
/s/  WILLIAM R. JOHNSON        
Director February 18, 2025
William R. Johnson
/s/  FRANCK J. MOISON       
DirectorFebruary 18, 2025
Franck J. Moison
/s/ CHRISTIANA SMITH SHI
DirectorFebruary 18, 2025
Christiana Smith Shi
/s/  RUSSELL STOKES
DirectorFebruary 18, 2025
Russell Stokes
/s/  KEVIN M. WARSH      
DirectorFebruary 18, 2025
Kevin M. Warsh
151

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