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VERIZON COMMUNICATIONS INC - Quarter Report: 2022 March (Form 10-Q)

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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark one)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 2022

OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from              to             

Commission file number: 1-8606
Verizon Communications Inc.
(Exact name of registrant as specified in its charter)
Delaware 23-2259884
(State or other jurisdiction
of incorporation or organization)
 (I.R.S. Employer Identification No.)
1095 Avenue of the Americas10036
New York,New York
(Address of principal executive offices)(Zip Code)
Registrant’s telephone number, including area code: (212) 395-1000

Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading Symbol(s)Name of Each Exchange on Which Registered
Common Stock, par value $0.10VZNew York Stock Exchange
Common Stock, par value $0.10VZThe NASDAQ Global Select Market
1.625% Notes due 2024VZ24BNew York Stock Exchange
4.073% Notes due 2024VZ24CNew York Stock Exchange
0.875% Notes due 2025VZ25New York Stock Exchange
3.250% Notes due 2026VZ26New York Stock Exchange
1.375% Notes due 2026VZ26BNew York Stock Exchange
0.875% Notes due 2027VZ27ENew York Stock Exchange
1.375% Notes due 2028VZ28New York Stock Exchange
1.125% Notes due 2028VZ28ANew York Stock Exchange
2.350% Fixed Rate Notes due 2028VZ28CNew York Stock Exchange
1.875% Notes due 2029VZ29BNew York Stock Exchange
0.375% Notes due 2029VZ29DNew York Stock Exchange
1.250% Notes due 2030VZ30New York Stock Exchange
1.875% Notes due 2030VZ30ANew York Stock Exchange
2.625% Notes due 2031VZ31New York Stock Exchange
2.500% Notes due 2031VZ31ANew York Stock Exchange
3.000% Fixed Rate Notes due 2031VZ31DNew York Stock Exchange
0.875% Notes due 2032VZ32New York Stock Exchange
0.750% Notes due 2032VZ32ANew York Stock Exchange
1.300% Notes due 2033VZ33BNew York Stock Exchange
4.750% Notes due 2034VZ34New York Stock Exchange


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Securities registered pursuant to Section 12(b) of the Act (continued):
Title of Each ClassTrading Symbol(s)Name of Each Exchange on Which Registered
3.125% Notes due 2035VZ35New York Stock Exchange
1.125% Notes due 2035VZ35ANew York Stock Exchange
3.375% Notes due 2036VZ36ANew York Stock Exchange
2.875% Notes due 2038VZ38BNew York Stock Exchange
1.875% Notes due 2038VZ38CNew York Stock Exchange
1.500% Notes due 2039VZ39CNew York Stock Exchange
3.500% Fixed Rate Notes due 2039VZ39DNew York Stock Exchange
1.850% Notes due 2040VZ40New York Stock Exchange
3.850% Fixed Rate Notes due 2041VZ41CNew York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.   ☒  Yes   ☐  No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).   ☒  Yes   ☐  No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer
Accelerated filer
Non-accelerated filer
Smaller reporting company
Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.   ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).   ☐  Yes   ☒  No

At March 31, 2022, 4,199,643,701 shares of the registrant’s common stock were outstanding, after deducting 91,789,945 shares held in treasury.



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TABLE OF CONTENTS
Item No. Page
Item 1.
Three months ended March 31, 2022 and 2021
Three months ended March 31, 2022 and 2021
At March 31, 2022 and December 31, 2021
Three months ended March 31, 2022 and 2021
Item 2.
Item 3.
Item 4.
Item 1.
Item 1A.
Item 2.
Item 6.
















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Part I - Financial Information

Item 1. Financial Statements (Unaudited)

Condensed Consolidated Statements of Income
Verizon Communications Inc. and Subsidiaries
Three Months Ended
 March 31,
(dollars in millions, except per share amounts) (unaudited)20222021
Operating Revenues
Service revenues and other
$27,218 $27,923 
Wireless equipment revenues
6,336 4,944 
Total Operating Revenues33,554 32,867 
Operating Expenses
Cost of services (exclusive of items shown below)
7,227 8,020 
Cost of wireless equipment
7,123 5,502 
Selling, general and administrative expense
7,172 7,401 
Depreciation and amortization expense
4,236 4,174 
Total Operating Expenses25,758 25,097 
Operating Income7,796 7,770 
Equity in earnings (losses) of unconsolidated businesses(3)
Other income (expense), net(924)401 
Interest expense(786)(1,101)
Income Before Provision For Income Taxes6,083 7,078 
Provision for income taxes(1,372)(1,700)
Net Income$4,711 $5,378 
Net income attributable to noncontrolling interests$131 $133 
Net income attributable to Verizon4,580 5,245 
Net Income$4,711 $5,378 
Basic Earnings Per Common Share
Net income attributable to Verizon$1.09 $1.27 
Weighted-average shares outstanding (in millions)4,201 4,141 
Diluted Earnings Per Common Share
Net income attributable to Verizon$1.09 $1.27 
Weighted-average shares outstanding (in millions)4,202 4,142 
See Notes to Condensed Consolidated Financial Statements

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Condensed Consolidated Statements of Comprehensive Income
Verizon Communications Inc. and Subsidiaries
 Three Months Ended
March 31,
(dollars in millions) (unaudited)20222021
Net Income$4,711 $5,378 
Other Comprehensive Income (Loss), Net of Tax (Expense) Benefit
Foreign currency translation adjustments, net of tax of $(6) and $8
(29)(38)
Unrealized gain on cash flow hedges, net of tax of $(72) and $(340)
207 909 
Unrealized loss on marketable securities, net of tax of $5 and $1
(18)(5)
Defined benefit pension and postretirement plans, net of tax of $48 and $51
(139)(155)
Other comprehensive income attributable to Verizon21 711 
Total Comprehensive Income$4,732 $6,089 
Comprehensive income attributable to noncontrolling interests$131 $133 
Comprehensive income attributable to Verizon4,601 5,956 
Total Comprehensive Income$4,732 $6,089 
See Notes to Condensed Consolidated Financial Statements
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Condensed Consolidated Balance Sheets
Verizon Communications Inc. and Subsidiaries
At March 31,At December 31,
(dollars in millions, except per share amounts) (unaudited)20222021
Assets
Current assets
Cash and cash equivalents
$1,661 $2,921 
Accounts receivable
24,474 24,742 
Less Allowance for credit losses
859 896 
Accounts receivable, net 23,615 23,846 
Inventories
3,659 3,055 
Prepaid expenses and other
6,645 6,906 
Total current assets35,580 36,728 
Property, plant and equipment292,568 289,897 
Less Accumulated depreciation
192,725 190,201 
Property, plant and equipment, net99,843 99,696 
Investments in unconsolidated businesses1,074 1,061 
Wireless licenses148,083 147,619 
Goodwill28,629 28,603 
Other intangible assets, net11,432 11,677 
Operating lease right-of-use assets27,494 27,883 
Other assets13,581 13,329 
Total assets$365,716 $366,596 
Liabilities and Equity
Current liabilities
Debt maturing within one year$13,421 $7,443 
Accounts payable and accrued liabilities18,169 24,833 
Current operating lease liabilities3,847 3,859 
Other current liabilities11,148 11,025 
Total current liabilities46,585 47,160 
Long-term debt139,961 143,425 
Employee benefit obligations15,104 15,410 
Deferred income taxes41,341 40,685 
Non-current operating lease liabilities22,932 23,203 
Other liabilities14,618 13,513 
Total long-term liabilities233,956 236,236 
Commitments and Contingencies (Note 11)
Equity
Series preferred stock ($0.10 par value; 250,000,000 shares authorized; none issued)
 — 
Common stock ($0.10 par value; 6,250,000,000 shares authorized in each period; 4,291,433,646 shares issued in each period)
429 429 
Additional paid in capital13,874 13,861 
Retained earnings73,891 71,993 
Accumulated other comprehensive loss(906)(927)
Common stock in treasury, at cost (91,789,945 and 93,634,725 shares outstanding)
(4,023)(4,104)
Deferred compensation – employee stock ownership plans (ESOPs) and other497 538 
Noncontrolling interests1,413 1,410 
Total equity85,175 83,200 
Total liabilities and equity$365,716 $366,596 
See Notes to Condensed Consolidated Financial Statements
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Condensed Consolidated Statements of Cash Flows
Verizon Communications Inc. and Subsidiaries
Three Months Ended
 March 31,
(dollars in millions) (unaudited)20222021
Cash Flows from Operating Activities
Net Income$4,711 $5,378 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization expense4,236 4,174 
Employee retirement benefits(210)(253)
Deferred income taxes627 762 
Provision for expected credit losses328 224 
Equity in losses of unconsolidated businesses, net of dividends received7 19 
Changes in current assets and liabilities, net of effects from acquisition/disposition of businesses(3,492)(41)
Other, net614 (569)
Net cash provided by operating activities6,821 9,694 
Cash Flows from Investing Activities
Capital expenditures (including capitalized software)(5,821)(4,494)
Acquisitions of businesses, net of cash acquired (408)
Acquisitions of wireless licenses(1,838)(44,783)
Other, net(336)32 
Net cash used in investing activities(7,995)(49,653)
Cash Flows from Financing Activities
Proceeds from long-term borrowings3,604 31,383 
Proceeds from asset-backed long-term borrowings3,545 1,000 
Repayments of long-term borrowings and finance lease obligations(6,556)(302)
Repayments of asset-backed long-term borrowings(1,650)(732)
Dividends paid(2,654)(2,601)
Other, net3,956 (792)
Net cash provided by financing activities245 27,956 
Decrease in cash, cash equivalents and restricted cash(929)(12,003)
Cash, cash equivalents and restricted cash, beginning of period4,161 23,498 
Cash, cash equivalents and restricted cash, end of period (Note 1)$3,232 $11,495 
See Notes to Condensed Consolidated Financial Statements

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Notes to Condensed Consolidated Financial Statements (Unaudited)
Verizon Communications Inc. and Subsidiaries
Note 1. Basis of Presentation
The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles (GAAP) in the United States (U.S.) and based upon Securities and Exchange Commission rules that permit reduced disclosure for interim periods. For a more complete discussion of significant accounting policies and certain other information, you should refer to the financial statements included in Verizon Communications Inc.'s (Verizon or the Company) Annual Report on Form 10-K for the year ended December 31, 2021. These financial statements reflect all adjustments that are necessary for a fair presentation of results of operations and financial condition for the interim periods shown, including normal recurring accruals and other items. The results for the interim periods are not necessarily indicative of results for the full year.

Earnings Per Common Share
There were a total of approximately 1.5 million outstanding dilutive securities, primarily consisting of restricted stock units, included in the computation of diluted earnings per common share for the three months ended March 31, 2022. There were a total of approximately 1.6 million outstanding dilutive securities, primarily consisting of restricted stock units, included in the computation of diluted earnings per common share for the three months ended March 31, 2021.

Cash, Cash Equivalents and Restricted Cash
We consider all highly liquid investments with an original maturity of 90 days or less when purchased to be cash equivalents. Cash equivalents are stated at cost, which approximates quoted market value and includes amounts held in money market funds.

Cash collections on the device payment plan agreement receivables collateralizing our asset-backed debt securities are required at certain specified times to be placed into segregated accounts. Deposits to the segregated accounts are considered restricted cash and are included in Prepaid expenses and other and Other assets in our condensed consolidated balance sheets.

Cash, cash equivalents and restricted cash are included in the following line items in the condensed consolidated balance sheets:
At March 31,At December 31,Increase / (Decrease)
(dollars in millions)
20222021
Cash and cash equivalents$1,661 $2,921 $(1,260)
Restricted cash:
Prepaid expenses and other
1,430 1,094 336 
Other assets
141 146 (5)
Cash, cash equivalents and restricted cash$3,232 $4,161 $(929)

Note 2. Revenues and Contract Costs
We earn revenue from contracts with customers, primarily through the provision of telecommunications and other services and through the sale of wireless equipment.

Revenue by Category
We have two reportable segments that we operate and manage as strategic business units, Consumer and Business. Revenue is disaggregated by products and services within Consumer, and customer groups (Small and Medium Business, Global Enterprise, Public Sector and Other, and Wholesale) within Business. See Note 10 for additional information on revenue by segment. Corporate and other primarily includes insurance captive revenues.

We also earn revenues that are not accounted for under Accounting Standards Update (ASU) 2014-09, "Revenue from Contracts with Customers" (Topic 606) from leasing arrangements (such as those for towers and equipment), captive reinsurance arrangements primarily related to wireless device insurance and the interest on equipment financed under a device payment plan agreement when sold to the customer by an authorized agent. As allowed by the practical expedient within ASU 2016-02, "Leases" (Topic 842), we have elected to combine the lease and non-lease components for those arrangements of customer premise equipment where we are the lessor as components accounted for under Topic 606. During the three months ended March 31, 2022 and March 31, 2021, revenues from arrangements that were not accounted for under Topic 606 were approximately $830 million and $735 million, respectively.

Remaining Performance Obligations
When allocating the total contract transaction price to identified performance obligations, a portion of the total transaction price may relate to service performance obligations which were not satisfied or are partially satisfied as of the end of the reporting
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period. Below we disclose information relating to these unsatisfied performance obligations. We apply the practical expedient available under Topic 606 that provides the option to exclude the expected revenues arising from unsatisfied performance obligations related to contracts that have an original expected duration of one year or less. This situation primarily arises with respect to certain month-to-month service contracts. At March 31, 2022, month-to-month service contracts represented approximately 94% of our wireless postpaid contracts and approximately 88% of our wireline Consumer and Small and Medium Business contracts, compared to March 31, 2021, for which month-to-month service contracts represented approximately 91% of our wireless postpaid contracts and 78% of our wireline Consumer and Small and Medium Business contracts.

Additionally, certain contracts provide customers the option to purchase additional services. The fees related to these additional services are recognized when the customer exercises the option (typically on a month-to-month basis).

Contracts for wireless services, with or without promotional credits that require maintenance of service, are generally either month-to-month and cancellable at any time, considered to contain terms ranging from greater than one month to up to thirty-six months (typically under a device payment plan), or contain terms ranging from greater than one month to up to twenty-four months (typically under a fixed-term plan). Additionally, customers may incur charges based on usage or additional optional services purchased in conjunction with entering into a contract that can be cancelled at any time and therefore are not included in the transaction price. The transaction price allocated to service performance obligations, which are not satisfied or are partially satisfied as of the end of the reporting period, are generally related to contracts that are not accounted for as month-to-month contracts.

Our Consumer group customers also include traditional wholesale resellers that purchase and resell wireless service under their own brands to their respective customers. Reseller arrangements generally include a stated contract term, which typically extends longer than two years and, in some cases, include a periodic minimum revenue commitment over the contract term for which revenues will be recognized in future periods.

Consumer customer contracts for wireline services are generally month-to-month; however, they may have a service term of two years or shorter than twelve months. Certain contracts with Business customers for wireline services extend into future periods, contain fixed monthly fees and usage-based fees, and can include annual commitments in each year of the contract or commitments over the entire specified contract term; however, a significant number of contracts for wireline services with our Business customers have a contract term that is twelve months or less.

Additionally, there are certain contracts with Business customers for wireline and telematics services that have a contractual minimum fee over the total contract term. We cannot predict the time period when revenue will be recognized related to those contracts; thus, they are excluded from the time bands below. These contracts have varying terms spanning over approximately nine years ending in August 2031 and have aggregate contract minimum payments totaling $2.1 billion.

At March 31, 2022, the transaction price related to unsatisfied performance obligations that are expected to be recognized for the remainder of 2022, 2023 and thereafter was $14.4 billion, $11.3 billion and $4.8 billion, respectively. Remaining performance obligation estimates are subject to change and are affected by several factors, including terminations and changes in the timing and scope of contracts, arising from contract modifications.

Accounts Receivable and Contract Balances
The timing of revenue recognition may differ from the time of billing to our customers. Receivables presented in our condensed consolidated balance sheets represent an unconditional right to consideration. Contract balances represent amounts from an arrangement when either Verizon has performed, by transferring goods or services to the customer in advance of receiving all or partial consideration for such goods and services from the customer, or the customer has made payment to Verizon in advance of obtaining control of the goods and/or services promised to the customer in the contract.

Contract assets primarily relate to our rights to consideration for goods or services provided to customers but for which we do not have an unconditional right at the reporting date. Under a fixed-term plan, total contract revenue is allocated between wireless service and equipment revenues. In conjunction with these arrangements, a contract asset is created, which represents the difference between the amount of equipment revenue recognized upon sale and the amount of consideration received from the customer when the performance obligation related to the transfer of control of the equipment is satisfied. The contract asset is reclassified to accounts receivable as wireless services are provided and billed. We have the right to bill the customer as service is provided over time, which results in our right to the payment being unconditional. The contract asset balances are presented in our condensed consolidated balance sheets as Prepaid expenses and other and Other assets. We recognize the allowance for credit losses at inception and reassess quarterly based on management’s expectation of the asset’s collectability.

Contract liabilities arise when we bill our customers and receive consideration in advance of providing the goods or services promised in the contract. We typically bill service one month in advance, which is the primary component of the contract liability balance. Contract liabilities are recognized as revenue when services are provided to the customer. The contract liability balances are presented in our condensed consolidated balance sheets as Other current liabilities and Other liabilities.

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The following table presents information about receivables from contracts with customers:
At March 31,At January 1,At March 31,At January 1,
(dollars in millions)2022202220212021
Receivables(1)
$10,419 $10,758 $10,821 $12,029 
Device payment plan agreement receivables(2)
13,478 12,888 10,409 10,358 
(1)Balances do not include receivables related to the following contracts: leasing arrangements (such as those for towers and equipment), captive reinsurance arrangements primarily related to wireless device insurance and the interest on equipment financed under a device payment plan agreement when sold to the customer by an authorized agent.
(2)Included in device payment plan agreement receivables presented in Note 6. Receivables derived from the sale of equipment on a device payment plan through an authorized agent are excluded.

The following table presents information about contract balances:
At March 31,At January 1,At March 31,At January 1,
(dollars in millions)2022202220212021
Contract asset$909 $934 $923 $937 
Contract liability(1)
7,504 7,229 5,783 5,598 
(1) Revenue recognized related to contract liabilities existing at January 1, 2022 and January 1, 2021 were $4.3 billion and $3.9 billion for the three months ended March 31, 2022 and March 31, 2021, respectively.

The balances of contract assets and contract liabilities recorded in our condensed consolidated balance sheets were as follows:
At March 31,At December 31,
(dollars in millions)20222021
Assets
Prepaid expenses and other$720 $739 
Other assets189 195 
Total$909 $934 
Liabilities
Other current liabilities$6,222 $6,053 
Other liabilities1,282 1,176 
Total$7,504 $7,229 

Contract Costs
Topic 606 requires the recognition of an asset for incremental costs to obtain a customer contract, which are then amortized to expense over the respective periods of expected benefit. We recognize an asset for incremental commission expenses paid to internal and external sales personnel and agents in conjunction with obtaining customer contracts. We only defer these costs when we have determined the commissions are incremental costs that would not have been incurred absent the customer contract and are expected to be recoverable. Costs to obtain a contract are amortized and recorded ratably as commission expense over the period representing the transfer of goods or services to which the assets relate. Costs to obtain wireless contracts are amortized over both of our Consumer and Business customers' estimated device upgrade cycles, as such costs are typically incurred each time a customer upgrades. Costs to obtain wireline contracts are amortized as expense over the estimated customer relationship period for our Consumer customers. Incremental costs to obtain wireline contracts for our Business customers are insignificant. Costs to obtain contracts are recorded in Selling, general and administrative expense.

We also defer costs incurred to fulfill contracts that: (1) relate directly to the contract; (2) are expected to generate resources that will be used to satisfy our performance obligation under the contract; and (3) are expected to be recovered through revenue generated under the contract. Contract fulfillment costs are expensed as we satisfy our performance obligations and recorded in Cost of services. These costs principally relate to direct costs that enhance our wireline business resources, such as costs incurred to install circuits.

We determine the amortization periods for our costs incurred to obtain or fulfill a customer contract at a portfolio level due to the similarities within these customer contract portfolios.

Other costs, such as general costs or costs related to past performance obligations, are expensed as incurred.

Collectively, costs to obtain a contract and costs to fulfill a contract are referred to as deferred contract costs, and amortized over a two-to six-year period. Deferred contract costs are classified as current or non-current within Prepaid expenses and other and Other assets, respectively.

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The balances of deferred contract costs included in our condensed consolidated balance sheets were as follows:
At March 31,At December 31,
(dollars in millions)20222021
Assets
Prepaid expenses and other$2,454 $2,432 
Other assets2,262 2,259 
Total$4,716 $4,691 

For the three months ended March 31, 2022 and 2021, we recognized expense of $749 million and $765 million, respectively, associated with the amortization of deferred contract costs, primarily within Selling, general and administrative expense in our condensed consolidated statements of income.

We assess our deferred contract costs for impairment on a quarterly basis. We recognize an impairment charge to the extent the carrying amount of a deferred cost exceeds the remaining amount of consideration we expect to receive in exchange for the goods and services related to the cost, less the expected costs related directly to providing those goods and services that have not yet been recognized as expenses. There have been no impairment charges recognized for the three months ended March 31, 2022 or March 31, 2021.

Note 3. Acquisitions and Divestitures
Spectrum License Transactions
In February 2021, the FCC concluded Auction 107 for C-Band wireless spectrum. Verizon paid $45.5 billion for the licenses it won, of which $44.6 billion was paid in the first quarter of 2021. In accordance with the rules applicable to the auction, Verizon is required to make payments for our allocable share of clearing costs incurred by, and incentive payments due to, the incumbent license holders associated with the auction, which are estimated to be $7.7 billion. During the year ended December 31, 2021, we made payments of $1.3 billion primarily related to certain obligations for projected clearing costs. In January 2022, we made additional payments of $1.4 billion for obligations related to accelerated clearing incentives, which were accrued as of December 31, 2021. We expect to continue to make payments related to clearing cost and incentive payment obligations through 2024. These payments are dependent on the incumbent license holders accelerated clearing of the spectrum for Verizon’s use and, therefore, the final timing and amounts could differ based on the incumbent holders’ execution of their clearing process. In accordance with the FCC order, the clearing must be completed by December 2025. The carrying value of the wireless spectrum won in Auction 107 consists of all payments required to participate and purchase licenses in the auction, including Verizon’s allocable share of clearing costs incurred by, and incentive payments due to, the incumbent license holders associated with the auction that we are obligated to pay in order to acquire the licenses, as well as capitalized interest to the extent qualifying activities have occurred.

In March 2022, Verizon signed agreements with satellite operators in which operators agreed to clear C-Band spectrum in certain markets and frequencies ahead of the previously expected December 2023 timeframe. This early clearance, if successful, would accelerate Verizon's access to more spectrum in a number of key markets to support its 5G initiatives.

During the three months ended March 31, 2022 and 2021, we entered into and completed various other wireless license acquisitions for cash consideration of an insignificant amount and $90 million, respectively. We recognized a pre-tax loss in connection with the sale of certain wireless licenses during the three months ended March 31, 2021 of $223 million ($167 million after-tax).

TracFone Wireless, Inc.
In September 2020, we entered into a purchase agreement (TracFone Purchase Agreement) with América Móvil to acquire TracFone Wireless, Inc. (TracFone), a leading provider of prepaid and value mobile services in the U.S. The transaction closed on November 23, 2021 (the Acquisition Date). The acquisition positions Verizon as the leading prepaid, value and premium wireless carrier by expanding Verizon’s portfolio, bringing enhanced access of our wireless network and comprehensive suite of mobility products and services to a new customer base.

In accordance with the terms of the TracFone Purchase Agreement, Verizon acquired all of TracFone's outstanding stock in exchange for approximately $3.5 billion in cash, net of cash acquired and working capital and other adjustments, subject to customary adjustments, 57,596,544 shares of Verizon common stock valued at approximately $3.0 billion, and up to an additional $650 million in future cash contingent consideration related to the achievement of certain performance measures and other commercial arrangements. The fair value of the Verizon common stock was determined on the basis of its closing market price on the Acquisition Date. The estimated fair value of the contingent consideration as of the Acquisition Date was approximately $542 million and represents a Level 3 measurement as defined in ASC 820, Fair Value Measurements and Disclosures. See Note 7 for additional information. The contingent consideration payable is based on the achievement of certain revenue and operational targets, measured over a two-year earn out period, as defined in the TracFone Purchase Agreement. Payments related to the contingent consideration are expected to begin in 2022 and continue through 2024.
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The TracFone acquisition was accounted for as a business combination. The purchase consideration was preliminarily allocated to the assets acquired and liabilities assumed based on their fair values as of the Acquisition Date.

The following table summarizes the preliminary allocation of the consideration paid and payable to the identified assets acquired and liabilities assumed as of the Acquisition Date. The purchase price allocation is preliminary and is subject to revision as additional information about the fair value of the assets acquired and liabilities assumed, including related deferred income taxes, become available.

November 23,
Measurement Period Adjustments(1)
Adjusted
(dollars in millions)2021Fair Value
Consideration:
Cash, net of cash acquired and working capital and other adjustments$3,491 $ $3,491 
    Fair value of Verizon common stock (57,596,544 shares)
2,981  2,981 
    Fair value of contingent consideration to be paid
542  542 
Total consideration$7,014 $ $7,014 
Assets acquired:
Current assets$1,370 $(4)$1,366 
Property, plant and equipment, net96 (1)95 
Goodwill3,723 30 3,753 
Other intangible assets4,374  4,374 
Other assets731 (3)728 
Total assets acquired$10,294 $22 $10,316 
Liabilities assumed:
Current liabilities1,433 32 1,465 
Deferred income taxes1,007 (10)997 
Other liabilities840  840 
    Total liabilities assumed$3,280 $22 $3,302 
Net assets acquired$7,014 $ $7,014 
(1) Adjustments to the fair value measurements reflect new information obtained about facts and circumstances that existed as of the Acquisition Date, that if known, would have affected the measurement of the amounts recognized as of that date. The most significant adjustments related to an increase in goodwill and deferred commission costs.

Other intangible assets include $2.3 billion related to customer relationships, $1.3 billion related to distribution relationships, $744 million related to trade names and $110 million related to acquired technology.

Goodwill is calculated as the difference between the Acquisition Date fair value of the consideration paid and payable and the fair value of the net assets acquired, representing future economic benefits that we expect to achieve as a result of the acquisition. The goodwill related to this acquisition is included within the Consumer segment.

Pursuant to the TracFone Purchase Agreement, América Móvil agreed to indemnify Verizon against pre-acquisition tax matters. As of the Acquisition Date, we have recorded uncertain tax liabilities and offsetting indemnification assets of $730 million, for the expected reimbursement of tax related matters that had not been resolved as of the Acquisition Date. The liabilities are presented in Other liabilities, and the indemnification assets are presented in Other assets, within our condensed consolidated balance sheets. We expect that any additional liabilities that may arise related to these indemnified matters would be indemnified and reimbursed by América Móvil.

Bluegrass Cellular
In October 2020, we entered into a definitive agreement to acquire certain assets of Bluegrass Cellular (Bluegrass), a rural wireless operator serving central Kentucky. Bluegrass provides wireless service to 210,000 customers in 34 counties in rural service areas 3, 4, and 5 in Central Kentucky. The transaction closed in March 2021. The aggregate cash consideration paid by Verizon at the closing of the transaction was approximately $412 million, net of cash acquired.

The acquisition of Bluegrass was accounted for as a business combination. The consideration was allocated to the assets acquired and liabilities assumed based on their fair values as of the close of the acquisition. We recorded approximately $141 million of plant, property and equipment, $135 million of intangible assets and $92 million of goodwill. Goodwill is calculated as the difference between the acquisition date fair value of the consideration transferred and the fair value of the net assets acquired. The goodwill represents future economic benefits that we expect to achieve as a result of the acquisition. The goodwill related to this acquisition is included within the Consumer segment.
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Verizon Media Divestiture
On May 2, 2021, Verizon entered into a definitive agreement with an affiliate of Apollo Global Management Inc. (the Apollo Affiliate) pursuant to which we agreed to sell Verizon Media Group (Verizon Media) in return for consideration of $4.3 billion in cash, subject to customary adjustments, $750 million in non-convertible preferred limited partnership units of the Apollo Affiliate, and 10% of the fully-diluted common limited partnership units of the Apollo Affiliate.

On September 1, 2021, we completed the sale of Verizon Media. As of the close of the transaction, cash proceeds, the fair value of the non-convertible preferred limited partnership units of the Apollo Affiliate, and the fair value of 10% of the fully-diluted common limited partnership units of the Apollo Affiliate were $4.3 billion, $496 million, and $124 million, respectively.

On September 28, 2021, the Apollo Affiliate redeemed $100 million of Verizon’s preferred limited partnership interest. The carrying value of our preferred limited partnership interest as of March 31, 2022 was $396 million. Verizon’s 10% common interest in the Apollo Affiliate is accounted for as an equity method investment. The post-sale results of Verizon’s common ownership interest in the Apollo Affiliate are recorded through the equity method of accounting, within Corporate and other.

In connection with the closing of the transaction, we entered into Transition Services Agreements with the Apollo Affiliate, under which Verizon will continue to provide and receive specified administrative and technical services to support operations for up to 12 months and 18 months, respectively.

Under our ownership, Verizon Media generated revenues from contracts with customers under Topic 606 of approximately $1.9 billion during the three months ended March 31, 2021.

Note 4. Wireless Licenses, Goodwill, and Other Intangible Assets
Wireless Licenses
The carrying amounts of our Wireless licenses are as follows:
At March 31,At December 31,
(dollars in millions)20222021
Wireless licenses$148,083 $147,619 

At March 31, 2022 and 2021, approximately $53.2 billion and $53.5 billion, respectively, of wireless licenses were under development for commercial service for which we were capitalizing interest costs. We recorded approximately $452 million and $79 million of capitalized interest on wireless licenses for the three months ended March 31, 2022 and 2021, respectively. We recorded $35 million of capitalized interest on Deposits for wireless licenses during the three months ended March 31, 2021.

During the three months ended March 31, 2022, we renewed various wireless licenses in accordance with FCC regulations. The average renewal period for these licenses was 15 years.

Goodwill
Changes in the carrying amount of Goodwill are as follows:
(dollars in millions)ConsumerBusinessOtherTotal
Balance at January 1, 2022$21,042 $7,515 $46 $28,603 
Acquisitions (1)
30   30 
Reclassifications, adjustments and other (2)(2)(4)
Balance at March 31, 2022$21,072 $7,513 $44 $28,629 
(1) The change in goodwill relates to the acquisition of TracFone. See Note 3 for additional information.

Other Intangible Assets
The following table displays the composition of Other intangible assets, net as well as the respective amortization period:
 At March 31, 2022At December 31, 2021
(dollars in millions)Gross
Amount
Accumulated
Amortization
Net
Amount
Gross
Amount
Accumulated
Amortization
Net
Amount
Customer lists (5 to 13 years)
$4,202 $(1,281)$2,921 $4,201 $(1,126)$3,075 
Non-network internal-use software (5 to 7 years)
21,659 (15,258)6,401 21,310 (14,897)6,413 
Other (4 to 25 years)
2,984 (874)2,110 2,974 (785)2,189 
Total$28,845 $(17,413)$11,432 $28,485 $(16,808)$11,677 
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The amortization expense for Other intangible assets was as follows: 
Three Months Ended
(dollars in millions)March 31,
2022$635 
2021629 

The estimated future amortization expense for Other intangible assets for the remainder of the current year and next 5 years is as follows:
Years(dollars in millions)
Remainder of 2022$1,886 
20232,329 
20242,037 
20251,848 
20261,577 
2027842 

Note 5. Debt
Significant Debt Transactions
Debt or equity financing may be needed to fund additional investments or development activities or to maintain an appropriate capital structure to ensure our financial flexibility.

The following tables show the significant transactions involving the senior unsecured debt securities of Verizon and its subsidiaries that occurred during the three months ended March 31, 2022.

Tender Offers
(dollars in millions)Principal Amount Purchased
Cash Consideration(1)
Verizon and subsidiary 2.987% - 8.950% notes, due 2032 - 2056
$5,032 $5,587 
(1) The total cash consideration includes the tender offer consideration, plus any accrued and unpaid interest to the date of purchase.

Repayments, Redemptions and Repurchases
(dollars in millions)Principal Repaid/ Redeemed/ Repurchased
Amount Paid (1)
Verizon floating rate (London Inter-Bank Offered Rate + 1.000%) notes due 2022
$1,094 $1,097 
(1) Represents amount paid to repay, redeem, or repurchase, including any accrued interest.

Issuances
(dollars in millions)Principal Amount Issued
Net Proceeds (1)
Verizon 3.875% notes due 2052 (2)
$1,000 $982 
Verizon 4.100% notes due 2055
655 650 
Total$1,655 $1,632 
(1) Net proceeds were net of underwriting discounts and other issuance costs.
(2) An amount equal to the net proceeds from this green bond is expected to be used to fund, in whole or in part, certain renewable energy projects, including new and existing investments made by us during the period from December 1, 2021 through the maturity date of the green bond.

Short-Term Borrowing and Commercial Paper Program
In March 2022, we entered into a short-term uncommitted credit facility with the ability to borrow up to $1.0 billion. As of March 31, 2022, there was an outstanding balance of $1.0 billion under the facility.

During the three months ended March 31, 2022, we issued $9.4 billion in commercial paper and we repaid $5.6 billion of commercial paper. As of March 31, 2022, we had $3.8 billion of commercial paper outstanding. These transactions were recorded within Other, net cash flow from financing in our condensed consolidated statements of cash flows.

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Asset-Backed Debt
As of March 31, 2022, the carrying value of our asset-backed debt was $16.1 billion. Our asset-backed debt includes Asset-Backed Notes (ABS Notes) issued to third-party investors (Investors) and loans (ABS Financing Facilities) received from banks and their conduit facilities (collectively, the Banks). Our consolidated asset-backed debt bankruptcy remote legal entities (each, an ABS Entity, or collectively, the ABS Entities) issue the debt or are otherwise party to the transaction documentation in connection with our asset-backed debt transactions. Under the terms of our asset-backed debt, Cellco Partnership (Cellco), a wholly-owned subsidiary of Verizon, and certain other affiliates of Verizon (collectively, the Originators) transfer device payment plan agreement receivables to one of the ABS Entities, which in turn transfers such receivables to another ABS Entity that issues the debt. Verizon entities retain the equity interests and residual interests, as applicable, in the ABS Entities, which represent the rights to all funds not needed to make required payments on the asset-backed debt and other related payments and expenses.

Our asset-backed debt is secured by the transferred device payment plan agreement receivables and future collections on such receivables. The device payment plan agreement receivables transferred to the ABS Entities and related assets, consisting primarily of restricted cash, will only be available for payment of asset-backed debt and expenses related thereto, payments to the Originators in respect of additional transfers of device payment plan agreement receivables, and other obligations arising from our asset-backed debt transactions, and will not be available to pay other obligations or claims of Verizon’s creditors until the associated asset-backed debt and other obligations are satisfied. The Investors or Banks, as applicable, which hold our asset-backed debt have legal recourse to the assets securing the debt, but do not have any recourse to Verizon with respect to the payment of principal and interest on the debt. Under a parent support agreement, Verizon has agreed to guarantee certain of the payment obligations of Cellco and the Originators to the ABS Entities.

Cash collections on the device payment plan agreement receivables collateralizing our asset-backed debt securities are required at certain specified times to be placed into segregated accounts. Deposits to the segregated accounts are considered restricted cash and are included in Prepaid expenses and other and Other assets in our condensed consolidated balance sheets.

Proceeds from our asset-backed debt transactions are reflected in Cash flows from financing activities in our condensed consolidated statements of cash flows. The asset-backed debt issued and the assets securing this debt are included in our condensed consolidated balance sheets.

ABS Notes
During the three months ended March 31, 2022, we completed the following ABS Notes transactions:
(dollars in millions)Interest Rates %Expected Weighted-average Life to Maturity (in years)Principal Amount Issued
January 2022
Series 2022-1
A Senior class notes1.0401.49$799 
B Junior class notes1.2701.4964 
C Junior class notes1.3901.4937 
Series 2022-2
A Senior class notes1.5302.99710 
B Junior class notes1.8302.9957 
C Junior class notes2.0102.9933 
Total$1,700 

Under the terms of each series of ABS Notes, there is a revolving period of 18 months, two years or up to three years, as applicable, during which we may transfer additional receivables to the ABS Entity. During the three months ended March 31, 2022, we made aggregate principal repayments of $1.1 billion on ABS Notes that have entered the amortization period, including principal payments made in connection with clean-up redemptions.

ABS Financing Facility
In January 2022, we prepaid an aggregate of $515 million of the two loans outstanding in connection with the ABS Financing Facility entered into in December 2021. In March 2022, we borrowed an additional $1.9 billion under the loan agreements entered into in connection with such ABS Financing Facility. The aggregate outstanding balance under such ABS Financing Facility was $5.6 billion as of March 31, 2022.

Variable Interest Entities (VIEs)
The ABS Entities meet the definition of a VIE for which we have determined that we are the primary beneficiary as we have both the power to direct the activities of the entity that most significantly impact the entity’s performance and the obligation to absorb losses or the right to receive benefits of the entity. Therefore, the assets, liabilities and activities of the ABS Entities are
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consolidated in our financial results and are included in amounts presented on the face of our condensed consolidated balance sheets.

The assets and liabilities related to our asset-backed debt arrangements included in our condensed consolidated balance sheets were as follows:
At March 31,At December 31,
(dollars in millions)20222021
Assets
Accounts receivable, net$11,682 $10,705 
Prepaid expenses and other1,432 1,094 
Other assets7,050 5,455 
Liabilities
Accounts payable and accrued liabilities10 10 
Debt maturing within one year6,357 5,024 
Long-term debt9,745 9,178 

See Note 6 for additional information on device payment plan agreement receivables used to secure asset-backed debt.

Long-Term Credit Facilities
At March 31, 2022
(dollars in millions)MaturitiesFacility CapacityUnused Capacity Principal Amount Outstanding
Verizon revolving credit facility (1)
2024$9,500 $9,424 N/A
Various export credit facilities (2)
2024 - 20309,000  $6,471 
Total$18,500 $9,424 $6,471 
N/A - not applicable
(1) The revolving credit facility does not require us to comply with financial covenants or maintain specified credit ratings, and it permits us to borrow even if our business has incurred a material adverse change. The revolving credit facility provides for the issuance of letters of credit.
(2) During the three months ended March 31, 2022 and 2021, we drew down $2.0 billion and $470 million, respectively, from these facilities. These credit facilities are used to finance equipment-related purchases. Borrowings under certain of these facilities amortize semi-annually in equal installments up to the applicable maturity dates. Maturities reflect maturity dates of principal amounts outstanding. Any amounts borrowed under these facilities and subsequently repaid cannot be reborrowed.

Non-Cash Transactions
During the three months ended March 31, 2022 and 2021, we financed, primarily through alternative financing arrangements, the purchase of approximately $150 million and $117 million, respectively, of long-lived assets consisting primarily of network equipment. As of March 31, 2022 and December 31, 2021, $1.4 billion and $1.3 billion, respectively, relating to these financing arrangements, including those entered into in prior years and liabilities assumed through acquisitions, remained outstanding. These purchases are non-cash financing activities and therefore are not reflected within Capital expenditures in our condensed consolidated statements of cash flows.

Debt Extinguishment Losses
During the three months ended March 31, 2022, we recorded debt extinguishment losses of $1.2 billion. The losses are recorded in Other income (expense), net in our condensed consolidated statements of income. The total losses are reflected as an adjustment to reconcile net income to Net cash provided by operating activities and the portion of the losses representing cash payments are reflected within Net cash provided by financing activities in our condensed consolidated statements of cash flows.

Guarantees
We guarantee the debentures of our operating telephone company subsidiaries. As of March 31, 2022, $717 million aggregate principal amount of these obligations remained outstanding. Each guarantee will remain in place for the life of the obligation unless terminated pursuant to its terms, including the operating telephone company no longer being a wholly-owned subsidiary of Verizon.

Debt Covenants
We and our consolidated subsidiaries are in compliance with all of our restrictive covenants in our debt agreements.

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Note 6. Device Payment Plan Agreement and Wireless Service Receivables
The following table presents information about accounts receivable, net of allowances, recorded in our condensed consolidated balance sheets:
At March 31, 2022
(dollars in millions)Device payment plan agreementWireless
service
Other receivables(1)
Total
Accounts receivable$13,385 $4,790 $6,299 $24,474 
Less Allowance for credit losses456 145 258 859 
Accounts receivable, net of allowance$12,929 $4,645 $6,041 $23,615 
(1) Other receivables primarily include wireline receivables and other receivables, the allowances for which are individually insignificant.

Under the Verizon device payment program, our eligible wireless customers purchase wireless devices under a device payment plan agreement. Customers that activate service on devices purchased under the device payment program pay lower service fees as compared to those under our fixed-term service plans, and their device payment plan charge is included on their wireless monthly bill. We no longer offer Consumer customers new fixed-term, subsidized service plans for devices; however, we continue to offer subsidized plans to our Business customers. We also continue to service existing plans for customers who have not yet purchased and activated devices under the Verizon device payment program.

Wireless Device Payment Plan Agreement Receivables
The following table displays device payment plan agreement receivables, net, recognized in our condensed consolidated balance sheets:
At March 31,At December 31,
(dollars in millions)20222021
Device payment plan agreement receivables, gross$21,982 $21,303 
Unamortized imputed interest(337)(358)
Device payment plan agreement receivables, at amortized cost21,645 20,945 
Allowance (1)
(754)(759)
Device payment plan agreement receivables, net$20,891 $20,186 
Classified in our condensed consolidated balance sheets:
Accounts receivable, net$12,929 $12,783 
Other assets7,962 7,403 
Device payment plan agreement receivables, net$20,891 $20,186 
(1) Includes allowance for both short-term and long-term device payment plan agreement receivables.

Included in our device payment plan agreement receivables at both March 31, 2022 and December 31, 2021, are net device payment plan agreement receivables of $18.5 billion and $16.0 billion, respectively, which have been transferred to ABS Entities and continue to be reported in our condensed consolidated balance sheets. See Note 5 for additional information. We believe the carrying value of these receivables approximate their fair value using a Level 3 expected cash flow model.

For indirect channel wireless contracts with customers, we impute risk adjusted interest on the device payment plan agreement receivables. We record the imputed interest as a reduction to the related accounts receivable. Interest income, which is included within Service revenues and other in our condensed consolidated statements of income, is recognized over the financed device payment term.

Promotions
In connection with certain device payment plan agreements, we may offer a promotion to allow our customers to upgrade to a new device after paying down a certain specified portion of the required device payment plan agreement amount as well as trading in their device in good working order. When a customer enters into a device payment plan agreement with the right to upgrade to a new device, we account for this trade-in right as a guarantee obligation. We recognize a liability measured at fair value for the customer’s right to trade in the device which is determined by considering several factors, including the weighted-average selling prices obtained in recent resales of similar devices eligible for trade-in. At March 31, 2022 and December 31, 2021, the amount of the guarantee liability was $67 million and $77 million, respectively.

We may offer certain promotions that allow a customer to trade in their owned device in connection with the purchase of a new device. Under these types of promotions, the customer receives a credit for the value of the trade-in device. At March 31, 2022 and December 31, 2021, the amount of trade-in liability was $372 million and $366 million, respectively.

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In addition, we may provide the customer with additional future billing credits that will be applied against the customer’s monthly bill as long as service is maintained. These future billing credits are accounted for as consideration payable to a customer and are included in the determination of total transaction price, resulting in a contract liability.

Device payment plan agreement receivables, net, does not reflect the trade-in liability, additional future credits or the guarantee liability.

Origination of Device Payment Plan Agreements
When originating device payment plan agreements, we use internal and external data sources to create a credit risk score to measure the credit quality of a customer and to determine eligibility for the device payment program. Verizon’s experience has been that the payment attributes of longer tenured customers are highly predictive for estimating their reliability to make future payments. Customers with longer tenures tend to exhibit similar risk characteristics to other customers with longer tenures, and receivables due from customers with longer tenures tend to perform better than receivables from customers that have not previously been Verizon customers. As a result of this experience, we make initial lending decisions based upon whether the customers are "established customers" or "short-tenured customers." If a Consumer customer has been a customer for 45 days or more, or if a Business customer has been a customer for 12 months or more, the customer is considered an "established customer." For established customers, the credit decision and ongoing credit monitoring processes rely on a combination of internal and external data sources. If a Consumer customer has been a customer less than 45 days, or a Business customer has been a customer for less than 12 months, the customer is considered a "short-tenured customer." For short-tenured customers, the credit decision and credit monitoring processes rely more heavily on external data sources.

Internal data and/or external credit data are obtained from the credit reporting agencies, if available, to create a custom credit risk score for Consumer customers. The custom credit risk score is generated automatically from the applicant’s credit data using proprietary custom credit models. The credit risk score measures the likelihood that the potential customer will become severely delinquent and be disconnected for non-payment. For a small portion of short-tenured customer applications, a traditional credit report is not available from one of the national credit reporting agencies because the potential customer does not have sufficient credit history. In those instances, alternative credit data is used for the risk assessment. For Business customers, we also verify the existence of the business with external data sources.

Based on the custom credit risk score, we assign each customer a credit class, each of which has specified offers of credit. This includes an account level spending limit and a maximum amount of credit allowed per device for Consumer customers or a required down payment percentage for Business customers.

Credit Quality Information
Subsequent to origination, we assess indicators for the quality of our wireless device payment plan agreement portfolio using two models, one for new customers and one for existing customers. The model for new customers pools all Consumer and Business wireless customers based on less than 210 days as "new customers." The model for existing customers pools all Consumer and Business wireless customers based on 210 days or more as "existing customers."

The following table presents device payment plan agreement receivables, at amortized cost, as of March 31, 2022, by credit quality indicator and year of origination:
Year of Origination(1)
(dollars in millions)20222021Prior to 2021Total
New customers$751 $2,098 $364 $3,213 
Existing customers4,222 11,853 2,357 18,432 
Total$4,973 $13,951 $2,721 $21,645 
(1) Includes accounts that have been suspended at a point in time.

The data presented in the table above was last updated on March 31, 2022.

We assess indicators for the quality of our wireless service receivables portfolio as one overall pool. As of March 31, 2022, wireless service receivables, at amortized cost, originating in 2022 and 2021 were $4.6 billion and $226 million, respectively.

Allowance for Credit Losses
The credit quality indicators are used in determining the estimated amount and the timing of expected credit losses for the device payment plan agreement and wireless service receivables portfolios.

For device payment plan agreement receivables, we record bad debt expense based on a default and loss calculation using our proprietary loss model. The expected loss rate is determined based on customer credit scores and other qualitative factors as noted above. The loss rate is assigned individually on a customer by customer basis and the custom credit scores are then aggregated by vintage and used in our proprietary loss model to calculate the weighted-average loss rate used for determining the allowance balance.
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We monitor the collectability of our wireless service receivables as one overall pool. Wireline service receivables are disaggregated and pooled by the following customer groups: consumer, small and medium business, global enterprise, public sector and wholesale. For wireless service receivables and wireline consumer and small and medium business receivables, the allowance is calculated based on a 12 month rolling average write-off balance multiplied by the average life-cycle of an account from billing to write-off. The risk of loss is assessed over the contractual life of the receivables and is adjusted based on the historical loss amounts for current and future conditions based on management’s qualitative considerations. For global enterprise, public sector and wholesale wireline receivables, the allowance for credit losses is based on historical write-off experience and individual customer credit risk, if applicable.

Activity in the allowance for credit losses by portfolio segment of receivables was as follows:
(dollars in millions)
Device Payment
Plan Agreement Receivables(1)
Wireless Service Plan Receivables
Balance at January 1, 2022$759 $130 
Current period provision for expected credit losses175 98 
Write-offs charged against the allowance(190)(93)
Recoveries collected10 10 
Balance at March 31, 2022$754 $145 
(1) Includes allowance for both short-term and long-term device payment plan agreement receivables.

We monitor delinquency and write-off experience based on the quality of our device payment plan agreement and wireless service receivables portfolios. The extent of our collection efforts with respect to a particular customer are based on the results of our proprietary custom internal scoring models that analyze the customer’s past performance to predict the likelihood of the customer falling further delinquent. These custom scoring models assess a number of variables, including origination characteristics, customer account history and payment patterns. Since our customers’ behaviors may be impacted by general economic conditions, we analyzed whether changes in macroeconomic conditions impact our credit loss experience and have concluded that our credit loss estimates are generally not materially impacted by reasonable and supportable forecasts of future economic conditions. Based on the score derived from these models, accounts are grouped by risk category to determine the collection strategy to be applied to such accounts. For device payment plan agreement receivables and wireless service receivables, we consider an account to be delinquent and in default status if there are unpaid charges remaining on the account on the day after the bill’s due date. The risk class determines the speed and severity of the collections effort including initiatives taken to facilitate customer payment.

The balance and aging of the device payment plan agreement receivables, at amortized cost, were as follows:
At March 31,
(dollars in millions)2022
Unbilled$20,468 
Billed:
Current
963 
Past due
214 
Device payment plan agreement receivables, at amortized cost$21,645 

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Note 7. Fair Value Measurements and Financial Instruments
Recurring Fair Value Measurements
The following table presents the balances of assets and liabilities measured at fair value on a recurring basis as of March 31, 2022:
(dollars in millions)
Level 1(1)
Level 2(2)
Level 3(3)
Total
Assets:
Prepaid expenses and other:
Fixed income securities$ $17 $ $17 
Interest rate swaps 70  70 
Cross currency swaps 12  12 
Foreign exchange forwards 4  4 
Interest rate caps 41  41 
Other assets:
Fixed income securities 370  370 
Interest rate swaps 1  1 
Cross currency swaps 370  370 
Interest rate caps 139  139 
Total$ $1,024 $ $1,024 
Liabilities:
Other current liabilities:
Interest rate swaps$ $86 $ $86 
Foreign exchange forwards 4  4 
Cross currency swaps 322  322 
Interest rate caps 41  41 
Forward starting interest rate swaps 99  99 
  Contingent consideration  327 327 
Other liabilities:
Interest rate swaps 1,787  1,787 
Cross currency swaps 1,524  1,524 
Interest rate caps 139  139 
  Contingent consideration  212 212 
Total$ $4,002 $539 $4,541 
(1)Quoted prices in active markets for identical assets or liabilities.
(2)Observable inputs other than quoted prices in active markets for identical assets and liabilities.
(3)Unobservable pricing inputs in the market.
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The following table presents the balances of assets and liabilities measured at fair value on a recurring basis as of December 31, 2021:
(dollars in millions)
Level 1(1)
Level 2(2)
Level 3(3)
Total
Assets:
Prepaid expenses and other:
Fixed income securities$— $18 $— $18 
Interest rate swaps— 188 — 188 
Cross currency swaps— — 
Foreign exchange forwards— 12 — 12 
Other assets:
Fixed income securities— 391 — 391 
Interest rate swaps— 285 — 285 
Cross currency swaps— 580 — 580 
Interest rate caps— 44 — 44 
Total$— $1,527 $— $1,527 
Liabilities:
Other current liabilities:
Interest rate swaps
$— $$— $
Forward starting interest rate swaps— 302 — 302 
Cross currency swaps
— 218 — 218 
    Contingent consideration— — 231 231 
Other liabilities:
Interest rate swaps
— 665 — 665 
Cross currency swaps
— 1,406 — 1,406 
Interest rate caps
— 44 — 44 
   Contingent consideration— — 313 313 
Total$— $2,636 $544 $3,180 
(1)Quoted prices in active markets for identical assets or liabilities.
(2)Observable inputs other than quoted prices in active markets for identical assets and liabilities.
(3)Unobservable pricing inputs in the market.

Certain of our equity investments do not have readily determinable fair values and are excluded from the tables above. Such investments are measured at cost, less any impairment, plus or minus changes resulting from observable price changes in orderly transactions for an identical or similar investment of the same issuer and are included in Investments in unconsolidated businesses in our condensed consolidated balance sheets. As of March 31, 2022 and December 31, 2021, the carrying amount of our investments without readily determinable fair values were $828 million and $808 million, respectively. During the three months ended March 31, 2022, there were insignificant adjustments due to observable price changes and there were no impairment charges. As of March 31, 2022, cumulative adjustments due to observable price changes and impairment charges were approximately $157 million and $63 million, respectively.

Verizon has a liability for contingent consideration related to its acquisition of TracFone, completed in November 2021. The fair value is calculated using a probability-weighted discounted cash flow model and represents a Level 3 measurement. Level 3 instruments include valuation based on unobservable inputs reflecting our own assumptions, consistent with reasonably available assumptions made by other market participants. Subsequent to the Acquisition Date, at each reporting date, the contingent consideration liability is remeasured to fair value with changes recorded within Selling, general and administrative expense in our condensed consolidated statements of income.

Fixed income securities consist primarily of investments in municipal bonds. The valuation of the fixed income securities are based on the quoted prices for similar assets in active markets or identical assets in inactive markets or models that apply inputs from observable market data. The valuation determines that these securities are classified as Level 2.

Derivative contracts are valued using models based on readily observable market parameters for all substantial terms of our derivative contracts and thus are classified within Level 2. We use mid-market pricing for fair value measurements of our derivative instruments. Our derivative instruments are recorded on a gross basis.

We recognize transfers between levels of the fair value hierarchy as of the end of the reporting period.

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Fair Value of Short-term and Long-term Debt
The fair value of our debt is determined using various methods, including quoted prices for identical debt instruments, which is a Level 1 measurement, as well as quoted prices for similar debt instruments with comparable terms and maturities, which is a Level 2 measurement.

The fair value of our short-term and long-term debt, excluding finance leases, was as follows:
 Fair Value
(dollars in millions)Carrying
Amount
Level 1Level 2Level 3Total
At December 31, 2021$149,543 $106,599 $62,606 $— $169,205 
At March 31, 2022152,009 95,790 62,912  158,702 

Derivative Instruments
We enter into derivative transactions primarily to manage our exposure to fluctuations in foreign currency exchange rates and interest rates. We employ risk management strategies, which may include the use of a variety of derivatives including interest rate swaps, cross currency swaps, forward starting interest rate swaps, treasury rate locks, interest rate caps, swaptions and foreign exchange forwards. We do not hold derivatives for trading purposes.

The following table sets forth the notional amounts of our outstanding derivative instruments:
At March 31,At December 31,
(dollars in millions)20222021
Interest rate swaps$25,571 $19,779 
Cross currency swaps32,502 32,502 
Forward starting interest rate swaps600 1,000 
Foreign exchange forwards975 932 

The following tables summarize the activities of our designated derivatives:
Three Months Ended
March 31,
(dollars in millions)20222021
Interest Rate Swaps:
    Notional value entered into$6,655 $1,000 
Notional value settled863 895 
Gain recognized in Interest expense 
Cross Currency Swaps:
Notional value entered into 6,214 
Notional value settled — 
    Pre-tax loss recognized in Other comprehensive income
(430)(226)
Forward Starting Interest Rate Swaps:
Notional value entered into — 
Notional value settled400 1,000 
Pre-tax gain recognized in Other comprehensive income
128 400 
Treasury Rate Locks:
Notional value entered into 4,650 
    Notional value settled 4,650 
    Pre-tax gain recognized in Other comprehensive income
 251 

Three Months Ended
March 31,
(dollars in millions)20222021
Other, net Cash Flows from Operating Activities:
  Cash received for settlement of interest rate swaps$40 $57 
  Cash paid for settlement of forward starting interest rate swaps(76)(237)
  Cash received for settlement of treasury rate locks 251 
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The following amounts were recorded in Long-term debt in our condensed consolidated balance sheets related to cumulative basis adjustments for fair value hedges:
At March 31,At December 31,
(dollars in millions)20222021
Carrying amount of hedged liabilities$23,653 $20,027 
Cumulative amount of fair value hedging adjustment included in the carrying amount of the hedged liabilities(1,677)(113)
Cumulative amount of fair value hedging adjustment remaining for which hedge accounting has been discontinued553 575 

Interest Rate Swaps
We enter into interest rate swaps to achieve a targeted mix of fixed and variable rate debt. We principally receive fixed rates and pay variable rates, resulting in a net increase or decrease to Interest expense. These swaps are designated as fair value hedges and hedge against interest rate risk exposure of designated debt issuances. We record the interest rate swaps at fair value in our condensed consolidated balance sheets as assets and liabilities. Changes in the fair value of the interest rate swaps are recorded to Interest expense, which are offset by changes in the fair value of the hedged debt due to changes in interest rates.

In April 2022, we entered into interest rate swaps for a total notional amount of $500 million.

Cross Currency Swaps
We have entered into cross currency swaps previously designated as cash flow hedges through March 31, 2022 to exchange our British Pound Sterling, Euro, Swiss Franc, Canadian Dollar and Australian Dollar-denominated cash flows into U.S. dollars and to fix our cash payments in U.S. dollars, as well as to mitigate the impact of foreign currency transaction gains or losses. A portion of the gains recognized in Other comprehensive income was reclassified to Interest expense to offset the related pre-tax foreign currency transaction gain or loss on the underlying hedged item. See Note 9 for additional information.

On March 31, 2022, we elected to de-designate our cross currency swaps and re-designated these swaps as fair value hedges. For these hedges, we have elected to exclude the change in fair value of the cross currency swap related to both time value and cross currency basis spread from the assessment of hedge effectiveness (the excluded components). Changes in the fair value of the cross currency swaps attributable to changes in the spot rate of the hedged item and changes in the recorded value of the hedged debt due to changes in spot rates are recorded in the same income statement line item. We present exchange gains and losses from the conversion of foreign currency denominated debt as part of Interest expense.

Changes in the fair value of cross currency swaps attributable to the excluded components are recorded to Other comprehensive income and will be amortized to Interest expense on a systematic and rational basis over the remaining life of the hedging instrument. The amount remaining in Accumulated other comprehensive loss amounting to $1.0 billion related to cash flow hedges on the date of transition will be reclassified to earnings when the hedged item is recognized in earnings or when it becomes probable that the forecasted transactions will not occur.

Forward Starting Interest Rate Swaps
We have entered into forward starting interest rate swaps designated as cash flow hedges in order to manage our exposure to interest rate changes on future forecasted transactions. We hedge our exposure to the variability in future cash flows based on the expected maturities of the related forecasted debt issuance. We recognize gains and losses resulting from interest rate movements in Other comprehensive income.

In April 2022, we settled forward starting interest rate swaps with a total notional amount of $600 million.

Treasury Rate Locks
We enter into treasury rate locks to mitigate our interest rate risk. We recognize gains and losses resulting from interest rate movements in Other comprehensive income.

Net Investment Hedges
We have designated certain foreign currency debt instruments as net investment hedges to mitigate foreign exchange exposure related to non-U.S. dollar net investments in certain foreign subsidiaries against changes in foreign exchange rates. The notional amount of Euro-denominated debt designated as a net investment hedge was €750 million as of both March 31, 2022 and December 31, 2021.

Undesignated Derivatives
We also have the following derivative contracts which we use as economic hedges but for which we have elected not to apply hedge accounting.
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The following table summarizes the activity of our derivatives not designated in hedging relationships:
Three Months Ended
March 31,
(dollars in millions)20222021
Foreign Exchange Forwards:
    Notional value entered into$2,646 $3,525 
Notional value settled2,603 3,630 
Pre-tax loss recognized in Other income (expense), net
(28)(30)
Swaptions:
Notional value sold1,000 — 
Notional value settled1,000 — 
Pre-tax loss recognized in Interest expense(33)— 

Foreign Exchange Forwards
We enter into British Pound Sterling and Euro foreign exchange forwards to mitigate our foreign exchange rate risk related to non-functional currency denominated monetary assets and liabilities of international subsidiaries.

Swaptions
We enter into swaptions to achieve a targeted mix of fixed and variable rate debt.

Concentrations of Credit Risk
Financial instruments that subject us to concentrations of credit risk consist primarily of temporary cash investments, short-term and long-term investments, trade receivables, including device payment plan agreement receivables, certain notes receivable, including lease receivables, and derivative contracts.

Counterparties to our derivative contracts are major financial institutions with whom we have negotiated derivatives agreements (ISDA master agreements) and credit support annex (CSA) agreements which provide rules for collateral exchange. The CSA agreements contain rating based thresholds such that we or our counterparties may be required to hold or post collateral based upon changes in outstanding positions as compared to established thresholds and changes in credit ratings. We do not offset fair value amounts recognized for derivative instruments and fair value amounts recognized for the right to reclaim cash collateral or the obligation to return cash collateral arising from derivative instruments recognized at fair value. At March 31, 2022, we did not hold any collateral and posted $0.3 billion of collateral related to derivative contracts under collateral exchange agreements, which were recorded as Prepaid expenses and other in our condensed consolidated balance sheets. At December 31, 2021, we held and posted $0.1 billion and an insignificant amount, respectively, of collateral related to derivative contracts under collateral exchange arrangements, which were recorded as Other current liabilities and Prepaid expenses and other, respectively, in our condensed consolidated balance sheets. While we may be exposed to credit losses due to the nonperformance of our counterparties, we consider the risk remote and do not expect that any such nonperformance would result in a significant effect on our results of operations or financial condition due to our diversified pool of counterparties.

Note 8. Employee Benefits
We maintain non-contributory defined benefit pension plans for certain employees. In addition, we maintain postretirement health care and life insurance plans for certain retirees and their dependents, which are both contributory and non-contributory, and include a limit on our share of the cost for certain current and future retirees. In accordance with our accounting policy for pension and other postretirement benefits, operating expenses include service costs associated with pension and other postretirement benefits while other credits and/or charges based on actuarial assumptions, including projected discount rates, an estimated return on plan assets, and impact from health care trend rates are reported in Other income (expense), net. These estimates are updated in the fourth quarter to reflect actual return on plan assets and updated actuarial assumptions or upon a remeasurement event. The adjustment is recognized in the income statement during the fourth quarter or upon a remeasurement event pursuant to our accounting policy for the recognition of actuarial gains and losses.

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Net Periodic Benefit Income
The following table summarizes the components of net periodic benefit income related to our pension and postretirement health care and life insurance plans:
(dollars in millions)
PensionHealth Care and Life
Three Months Ended March 31,2022202120222021
Service cost - Cost of services$58 $65 $19 $24 
Service cost - Selling, general and administrative expense8 4 
Service cost66 74 23 29 
Amortization of prior service cost (credit)15 15 (203)(223)
Expected return on plan assets(297)(309)(7)(6)
Interest cost110 95 83 72 
Other components(172)(199)(127)(157)
Total$(106)$(125)$(104)$(128)
The service cost component of net periodic benefit income is recorded in Cost of services and Selling, general and administrative expense in the condensed consolidated statements of income while the other components, including mark-to-market adjustments, if any, are recorded in Other income (expense), net.

Severance Payments
During the three months ended March 31, 2022, we paid severance benefits of $94 million. During the three months ended March 31, 2022, we recorded pre-tax severance activity of an insignificant amount. At March 31, 2022, we had a remaining severance liability of $444 million, a portion of which includes future contractual payments to separated employees.

Employer Contributions
During the three months ended March 31, 2022 and March 31, 2021, we made no contributions to our qualified pension plans and made insignificant contributions to our nonqualified pension plans. We do not expect mandatory pension funding through December 31, 2022. There have been no significant changes with respect to the nonqualified pension and other postretirement benefit plans contributions in 2022.

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Note 9. Equity and Accumulated Other Comprehensive Loss
Equity
Changes in the components of Total equity were as follows:
(dollars in millions, except per share amounts, and shares in thousands)
Three months ended March 31,20222021
SharesAmountSharesAmount
Common Stock
Balance at beginning of period4,291,434 $429 4,291,434 $429 
Balance at end of period4,291,434 429 4,291,434 429 
Additional Paid In Capital
Balance at beginning of period13,861 13,404 
Other13 
Balance at end of period13,874 13,408 
Retained Earnings
Balance at beginning of period71,993 60,464 
Net income attributable to Verizon4,580 5,245 
Dividends declared ($0.6400, $0.6275 per share)
(2,692)(2,602)
Other10 — 
Balance at end of period73,891 63,107 
Accumulated Other Comprehensive Income (Loss)
Balance at beginning of period attributable to Verizon(927)(71)
Foreign currency translation adjustments(29)(38)
Unrealized gain on cash flow hedges207 909 
Unrealized loss on marketable securities(18)(5)
Defined benefit pension and postretirement plans(139)(155)
Other comprehensive income21 711 
Balance at end of period attributable to Verizon(906)640 
Treasury Stock
Balance at beginning of period(93,635)(4,104)(153,304)(6,719)
Employee plans1,842 81 1,935 85 
Shareholder plans3  — 
Balance at end of period(91,790)(4,023)(151,366)(6,634)
Deferred Compensation-ESOPs and Other
Balance at beginning of period538 335 
Restricted stock equity grant109 99 
Amortization(150)(152)
Balance at end of period497 282 
Noncontrolling Interests
Balance at beginning of period1,410 1,430 
Total comprehensive income131 133 
Distributions and other(128)(112)
Balance at end of period1,413 1,451 
Total Equity$85,175 $72,683 

Common Stock
Verizon did not repurchase any shares of Verizon common stock through its previously authorized share buyback program during the three months ended March 31, 2022. At March 31, 2022, the maximum number of shares that could be purchased by or on behalf of Verizon under our share buyback program was 100 million.

Common stock has been used from time to time to satisfy some of the funding requirements of employee and shareowner plans, including 1.8 million shares of common stock issued from Treasury stock during the three months ended March 31, 2022.
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Accumulated Other Comprehensive Loss
The changes in the balances of Accumulated other comprehensive loss by component were as follows:
(dollars in millions)Foreign 
currency
translation
adjustments
Unrealized gain (loss) on cash flow hedgesUnrealized gain (loss) on marketable securitiesDefined benefit pension and postretirement plansTotal
Balance at January 1, 2022$(545)$(1,472)$16 $1,074 $(927)
Other comprehensive loss(29)(224)(18) (271)
Amounts reclassified to net income 431  (139)292 
Net other comprehensive income (loss)(29)207 (18)(139)21 
Balance at March 31, 2022$(574)$(1,265)$(2)$935 $(906)
    
The amounts presented above in Net other comprehensive income (loss) are net of taxes. The amounts reclassified to net income related to unrealized gain (loss) on cash flow hedges in the table above are included in Interest expense in our condensed consolidated statements of income. See Note 7 for additional information. The amounts reclassified to net income related to unrealized gain (loss) on marketable securities in the table above are included in Other income (expense), net in our condensed consolidated statements of income. The amounts reclassified to net income related to defined benefit pension and postretirement plans in the table above are included in Other income (expense), net in our condensed consolidated statements of income. See Note 8 for additional information.

Note 10. Segment Information
Reportable Segments
We have two reportable segments that we operate and manage as strategic business units - Consumer and Business. We measure and evaluate our reportable segments based on segment operating income, consistent with the chief operating decision maker’s assessment of segment performance.

Our segments and their principal activities consist of the following:
SegmentDescription
Verizon
Consumer Group
Our Consumer segment provides consumer-focused wireless and wireline communications services and products. Our wireless services are provided across one of the most extensive wireless networks in the U.S. under the Verizon brand, TracFone brands and through wholesale and other arrangements. We also provide fixed wireless access (FWA) broadband through our wireless networks. Our wireline services are provided in nine states in the Mid-Atlantic and Northeastern U.S., as well as Washington D.C., over our 100% fiber-optic network through our Verizon Fios product portfolio and over a traditional copper-based network to customers who are not served by Fios.
Verizon
Business Group
Our Business segment provides wireless and wireline communications services and products, including data, video and conferencing services, corporate networking solutions, security and managed network services, local and long distance voice services and network access to deliver various IoT services and products. We also provide FWA broadband through our wireless networks. We provide these products and services to businesses, government customers and wireless and wireline carriers across the U.S. and select products and services to customers around the world.
Our Consumer segment’s wireless and wireline products and services are available to our retail customers, as well as resellers that purchase wireless network access from us on a wholesale basis. Our Business segment’s wireless and wireline products and services are organized by the primary customer groups targeted by these offerings: Small and Medium Business, Global Enterprise, Public Sector and Other, and Wholesale.

Corporate and other primarily includes insurance captives, investments in unconsolidated businesses and development stage businesses that support our strategic initiatives, as well as unallocated corporate expenses, certain pension and other employee benefit related costs and interest and financing expenses. Corporate and other also includes the historical results of divested businesses, including Verizon Media, and other adjustments and gains and losses that are not allocated in assessing segment performance due to their nature. Although such transactions are excluded from the business segment results, they are included in reported consolidated earnings. Gains and losses from these transactions that are not individually significant are included in segment results as these items are included in the chief operating decision maker’s assessment of segment performance.

We completed the sale of Verizon Media on September 1, 2021. Refer to Note 3 for additional information on the sale of Verizon Media.

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The following table provides operating financial information for our two reportable segments:
 Three Months Ended
March 31,
(dollars in millions)20222021
External Operating Revenues
Consumer
Service
$18,126 $16,566 
Wireless equipment
5,374 4,192 
Other
1,742 1,982 
Total Consumer
25,242 22,740 
Business
Small and Medium Business
3,037 2,825 
Global Enterprise
2,460 2,557 
Public Sector and Other
1,552 1,645 
Wholesale
647 735 
Total Business
7,696 7,762 
Total reportable segments$32,938 $30,502 
Intersegment Revenues
Consumer$50 $58 
Business13 19 
Total reportable segments$63 $77 
Total Operating Revenues
Consumer$25,292 $22,798 
Business(1)
7,709 7,781 
Total reportable segments$33,001 $30,579 
Operating Income
Consumer$7,319 $7,519 
Business673 899 
Total reportable segments$7,992 $8,418 
(1) Service and other revenues and Wireless equipment revenues included in our Business segment amounted to approximately $6.7 billion and $962 million, respectively, for the three months ended March 31, 2022, and approximately $7.0 billion and $752 million, respectively, for the three months ended March 31, 2021.

The following table provides Fios revenue for our two reportable segments:
Three Months Ended
March 31,
(dollars in millions)20222021
Consumer$2,911 $2,860 
Business295 276 
Total Fios revenue$3,206 $3,136 

The following table provides Wireless service revenue for our reportable segments and includes intersegment activity:
Three Months Ended
March 31,
(dollars in millions)20222021
Consumer$15,217 $13,684 
Business3,125 3,060 
Total Wireless service revenue$18,342 $16,744 

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Reconciliation to Consolidated Financial Information
The reconciliation of segment operating revenues and operating income to consolidated operating revenues and operating income below includes the effects of the special items that the chief operating decision maker does not consider in assessing segment performance, primarily due to their nature.

A reconciliation of the reportable segment operating revenues to consolidated operating revenues is as follows:
Three Months Ended
 March 31,
(dollars in millions)20222021
Total reportable segment operating revenues$33,001 $30,579 
Corporate and other
618 2,422 
Eliminations
(65)(134)
Total consolidated operating revenues$33,554 $32,867 

A reconciliation of the total reportable segment's operating income to consolidated income before provision for income taxes is as follows:
 Three Months Ended
March 31,
(dollars in millions)20222021
Total reportable segment operating income$7,992 $8,418 
 Corporate and other
(24)(233)
Other components of net periodic benefit charges (Note 8)(172)(192)
Loss on spectrum licenses (Note 3) (223)
Total consolidated operating income7,796 7,770 
Equity in earnings (losses) of unconsolidated businesses(3)
Other income (expense), net(924)401 
Interest expense(786)(1,101)
Income Before Provision For Income Taxes$6,083 $7,078 

No single customer accounted for more than 10% of our total operating revenues during the three months ended March 31, 2022 or 2021.

The chief operating decision maker does not review disaggregated assets on a segment basis; therefore, such information is not presented. Depreciation and amortization included in the measure of segment profitability is primarily allocated based on proportional usage, and is included within Total reportable segment operating income.

Note 11. Commitments and Contingencies
In the ordinary course of business, Verizon is involved in various commercial litigation and regulatory proceedings at the state and federal level. Where it is determined, in consultation with counsel based on litigation and settlement risks, that a loss is probable and estimable in a given matter, the Company establishes an accrual. In none of the currently pending matters is the amount of accrual material. An estimate of the reasonably possible loss or range of loss in excess of the amounts already accrued cannot be made at this time due to various factors typical in contested proceedings, including: (1) uncertain damage theories and demands; (2) a less than complete factual record; (3) uncertainty concerning legal theories and their resolution by courts or regulators; and (4) the unpredictable nature of the opposing party and its demands. We continuously monitor these proceedings as they develop and adjust any accrual or disclosure as needed. We do not expect that the ultimate resolution of any pending regulatory or legal matter in future periods will have a material effect on our financial condition, but it could have a material effect on our results of operations for a given reporting period.

Verizon is currently involved in approximately 20 federal district court actions alleging that Verizon is infringing various patents. Most of these cases are brought by non-practicing entities and effectively seek only monetary damages; a small number are brought by companies that have sold products and could seek injunctive relief as well. These cases have progressed to various stages and a small number may go to trial in the coming 12 months if they are not otherwise resolved.

In connection with the execution of agreements for the sales of businesses and investments, Verizon ordinarily provides representations and warranties to the purchasers pertaining to a variety of nonfinancial matters, such as ownership of the securities being sold, as well as indemnity from certain financial losses. From time to time, counterparties may make claims under these provisions, and Verizon will seek to defend against those claims and resolve them in the ordinary course of business.

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Overview
Verizon Communications Inc. (Verizon or the Company) is a holding company that, acting through its subsidiaries, is one of the world’s leading providers of communications, technology, information and entertainment products and services to consumers, businesses and government entities. With a presence around the world, we offer data, video and voice services and solutions on our networks and platforms that are designed to meet customers’ demand for mobility, reliable network connectivity, security and control.

To compete effectively in today’s dynamic marketplace, we are focused on the capabilities of our high-performing networks to drive growth based on delivering what customers want and need in the new digital world. In 2022, we are focused on leveraging our network leadership; retaining and growing our high-quality customer base while balancing profitability; enhancing ecosystems in growth businesses; and driving monetization of our networks, platforms and solutions. We are creating business value by earning customers', employees' and shareholders' trust, limiting our environmental impact and continuing our customer base growth while creating social benefit through our products and services. Our strategy requires significant capital investments primarily to acquire wireless spectrum, put the spectrum into service, provide additional capacity for growth in our networks, invest in the fiber that supports our businesses, evolve and maintain our networks and develop and maintain significant advanced information technology systems and data system capabilities. We believe that 2022 will be a peak year of capital investment for us as we look to rapidly deploy C-Band spectrum, which, together with our industry leading millimeter wave deployment, 4G LTE network, fiber infrastructure and other network deployments, will drive innovative products and services and fuel our growth.

We are consistently deploying new network architecture and technologies to secure our leadership in both fourth-generation (4G) and fifth-generation (5G) wireless networks. We expect that our next-generation multi-use platform, which we call the Intelligent Edge Network, will simplify operations by eliminating legacy network elements, speed the deployment of 5G wireless technology and create new opportunities in the business market in a cost efficient manner. Our network leadership is the hallmark of our brand and the foundation for the connectivity, platforms and solutions upon which we build our competitive advantage.

Highlights of Our Financial Results for the Three Months Ended March 31, 2022 and 2021
(dollars in millions)
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vz-20220331_g4.jpgvz-20220331_g5.jpg

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Business Overview
We have two reportable segments that we operate and manage as strategic business units - Verizon Consumer Group (Consumer) and Verizon Business Group (Business).

Revenue by Segment for the Three Months Ended March 31, 2022 and 2021
vz-20220331_g6.jpgvz-20220331_g7.jpg

vz-20220331_g8.jpg

———
Note: Excludes eliminations.

Verizon Consumer Group
Our Consumer segment provides consumer-focused wireless and wireline communications services and products. Our wireless services are provided across one of the most extensive wireless networks in the United States (U.S.) under the Verizon brand, TracFone Wireless, Inc. (TracFone) brands and through wholesale and other arrangements. We also provide fixed wireless access (FWA) broadband through our wireless networks. Our wireline services are provided in nine states in the Mid-Atlantic and Northeastern U.S., as well as Washington D.C., over our 100% fiber-optic network through our Verizon Fios product portfolio and over a traditional copper-based network to customers who are not served by Fios. Our Consumer segment's wireless and wireline products and services are available to our retail customers, as well as resellers that purchase wireless network access from us on a wholesale basis.

Customers can obtain our wireless services on a postpaid or prepaid basis. Our postpaid service is generally billed one month in advance for a monthly access charge in return for access to and usage of network services. Our prepaid service is offered only to Consumer customers and enables individuals to obtain wireless services without credit verification by paying for all services in advance. The Consumer segment also offers several categories of wireless equipment to customers, including a variety of smartphones and other handsets, wireless-enabled internet devices, such as tablets and other wireless-enabled connected devices, such as smart watches.

In addition to the wireless services and equipment discussed above, Consumer sells residential fixed connectivity solutions, including internet, video and voice services, and wireless network access to resellers on a wholesale basis. The Consumer segment's operating revenues for the three months ended March 31, 2022 totaled $25.3 billion, representing an increase of 10.9% compared to the similar period in 2021. See "Segment Results of Operations" for additional information regarding our Consumer segment’s operating performance and selected operating statistics.

Verizon Business Group
Our Business segment provides wireless and wireline communications services and products, including data, video and conferencing services, corporate networking solutions, security and managed network services, local and long distance voice services and network access to deliver various Internet of Things (IoT) services and products, including solutions that support fleet tracking management, compliance management, field service management, asset tracking and other types of mobile resource management. We also provide FWA broadband through our wireless networks. We provide these products and services to businesses, government customers and wireless and wireline carriers across the U.S. and select products and services to customers around the world. The Business segment's operating revenues for the three months ended March 31, 2022 totaled $7.7 billion, representing a decrease of 0.9% compared to the similar period in 2021. See "Segment Results of Operations" for additional information regarding our Business segment’s operating performance and selected operating statistics.

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Corporate and Other
Corporate and other primarily includes insurance captives, investments in unconsolidated businesses and development stage businesses that support our strategic initiatives, as well as unallocated corporate expenses, certain pension and other employee benefit related costs and interest and financing expenses. Corporate and other also includes the historical results of divested businesses, including Verizon Media Group (Verizon Media), and other adjustments and gains and losses that are not allocated in assessing segment performance due to their nature. Although such transactions are excluded from the business segment results, they are included in reported consolidated earnings. Gains and losses from these transactions that are not individually significant are included in segment results as these items are included in the chief operating decision maker’s assessment of segment performance. See "Consolidated Results of Operations" for additional information regarding Corporate and other results.
Capital Expenditures and Investments
We continue to invest in our wireless networks, high-speed fiber and other advanced technologies to position ourselves at the center of growth trends for the future. During the three months ended March 31, 2022, these investments included $5.8 billion for capital expenditures, inclusive of the C-Band capital expenditures described below. See "Cash Flows Used in Investing Activities" for additional information. Capital expenditures for 2022 are currently expected to be in the range of $16.5 billion to $17.5 billion, including the further expansion of our 5G network in new and existing markets, the densification of our 4G Long-Term Evolution (LTE) wireless network to manage future traffic demands, and the continued deployment of our fiber infrastructure. Expenditures related to the deployment of our C-Band spectrum will be in addition to this amount and are expected to be $5.0 billion to $6.0 billion in 2022. As of March 31, 2022, our capital expenditures include approximately $1.5 billion related to our C-Band deployment. We believe that our investments aimed at expanding our portfolio of products and services will provide our customers with an efficient, reliable infrastructure for competing in the information economy.

Global Network and Technology
We are focusing our capital spending on adding capacity and density to our 4G LTE network, while also building our next generation 5G network. We are densifying our networks by utilizing small cell technology, in-building solutions and distributed antenna systems. Network densification enables us to add capacity to address increasing mobile video consumption and the growing demand for IoT products and services on our 4G LTE and 5G networks. Over the past several years, we have been leading the development of 5G wireless technology industry standards and the ecosystems for fixed and mobile 5G wireless services. We expect that 5G technology will provide higher throughput and lower latency than the current 4G LTE technology and enable our networks to handle more traffic as the number of internet-connected devices grows. In January 2022, we successfully deployed C-Band spectrum, which as of March 31, 2022, covers approximately 113 million points of presence in the U.S. 5G Nationwide uses low and mid-band spectrum and dynamic spectrum sharing (DSS) technology, which allows 5G service to run simultaneously with 4G LTE on multiple spectrum bands. With DSS, whenever customers move outside Verizon’s high-band Ultra Wideband coverage area, their 5G-enabled devices will remain on 5G technology using the lower spectrum bands where the 5G Nationwide network is available. This allows us to more fully and effectively utilize our current spectrum resources to serve both 4G and 5G customers.

To compensate for the shrinking market for traditional copper-based products, we continue to build fiber-based networks supporting data, video and advanced business services - areas where demand for reliable high-speed connections is growing. We are transforming the architecture of our networks into our Intelligent Edge Network, providing improved efficiency and virtualization, increased automation and opportunities for edge computing services that will support our fiber-based and radio access network technologies. We expect that this new architecture will simplify operations by eliminating legacy network elements, speed the deployment of 5G wireless technology and create new opportunities in the business market in a cost-efficient manner.

Impact of the COVID-19 Pandemic
For a discussion of the impacts on and the risks to our business from the COVID-19 pandemic, refer to Part I, Item 1A "Risk Factors" in our Annual Report on Form 10-K for the year ended December 31, 2021. The COVID-19 pandemic continues to be dynamic, and challenges across the economy remain, including as a result of new virus variants. We remain committed to caring for the health and safety of our employees and our customers through these challenges while supporting the communities in which we operate. While we have not experienced a material impact on our business from these new variants to date, we cannot predict with certainty the ultimate impact they may have on our results of operations in the future, and will continue to monitor their evolution.

Impact of Inflation
As a result of the inflationary environment during the first quarter of 2022, we have begun to experience increases in our direct costs, including energy-related costs for our network operations and transportation, as well as labor-related costs, and we expect to see continued inflationary cost pressures throughout the remainder of the year. We believe that this inflationary environment and the resulting decline in real wages in the U.S. may begin to negatively impact the consumer and business landscape of our industry. While these developments have not had a material impact on our financial condition or results of operations to date, we cannot predict with certainty how long this altered environment will last or how it will impact our results in the near- or long-term.
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Consolidated Results of Operations
In this section, we discuss our overall results of operations and highlight special items, some of which are not included in our segment results. In "Segment Results of Operations," we review the performance of our two reportable segments in more detail.

Consolidated Revenues
 Three Months Ended  
 March 31,Increase/
(dollars in millions)20222021(Decrease)
Consumer$25,292 $22,798 $2,494 10.9 %
Business7,709 7,781 (72)(0.9)
Corporate and other618 2,422 (1,804)(74.5)
Eliminations(65)(134)69 (51.5)
Consolidated Revenues$33,554 $32,867 $687 2.1 

Consolidated revenues increased during the three months ended March 31, 2022 compared to the similar period in 2021, due to an increase in our Consumer segment, partially offset by decreases in our Business segment and Corporate and other.

Revenues for our segments are discussed separately below under the heading "Segment Results of Operations."

Corporate and other revenues decreased during the three months ended March 31, 2022 compared to the similar period in 2021, primarily due to the Verizon Media sale completed in September 2021. Verizon Media's total operating revenues were approximately $1.9 billion for the three months ended March 31, 2021. See Note 3 to the condensed consolidated financial statements for additional information on the Verizon Media sale.

Consolidated Operating Expenses
 Three Months Ended  
 March 31,Increase/
(dollars in millions)20222021(Decrease)
Cost of services$7,227 $8,020 $(793)(9.9)%
Cost of wireless equipment7,123 5,502 1,621 29.5 
Selling, general and administrative expense7,172 7,401 (229)(3.1)
Depreciation and amortization expense4,236 4,174 62 1.5 
Consolidated Operating Expenses$25,758 $25,097 $661 2.6 

Operating expenses for our segments are discussed separately below under the heading "Segment Results of Operations."

Cost of Services
Cost of services includes the following costs directly attributable to a service: salaries and wages, benefits, materials and supplies, content costs, contracted services, network access and transport costs, customer provisioning costs, computer systems support, costs to support our outsourcing contracts and technical facilities and traffic acquisition costs. Aggregate customer service costs, which include billing and service provisioning, are allocated between Cost of services and Selling, general and administrative expense.

Cost of services decreased during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to:
a decrease in traffic acquisition costs of $729 million primarily related to the sale of Verizon Media;
a decrease in personnel costs of $231 million primarily related to the sale of Verizon Media;
a decrease in regulatory fees of $122 million due to a lower Federal Universal Service Fund (FUSF) rate;
an increase in access costs of $182 million primarily due to the inclusion of TracFone results, partially offset by a decline in voice services; and
an increase in rent expense of $117 million related to adding capacity to the networks to support demand and lease modifications for certain existing cell towers in April 2021 to support the build out of our 5G wireless network.

See Note 3 to the condensed consolidated financial statements for additional information on both the sale of Verizon Media and the acquisition of TracFone.

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Cost of Wireless Equipment
Cost of wireless equipment increased during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to:
an increase of $863 million driven by a higher volume of wireless devices sold;
an increase of $546 million due to the inclusion of TracFone results; and
an increase of $365 million related to a shift to higher priced equipment in the mix of wireless devices sold.

Selling, General and Administrative Expense
Selling, general and administrative expense includes salaries and wages and benefits not directly attributable to a service or product, the provision for credit losses, taxes other than income taxes, advertising and sales commission costs, call center and information technology costs, regulatory fees, professional service fees and rent and utilities for administrative space. Also included is a portion of the aggregate customer care costs as discussed above in "Cost of Services."

Selling, general and administrative expense decreased during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to:
the $223 million loss resulting from agreements entered into to sell certain wireless licenses in 2021;
a decrease of $123 million in other general expenses, primarily driven by rent and rebates;
a decrease in personnel costs of $89 million primarily related to the sale of Verizon Media, partially offset by the inclusion of TracFone results;
an increase in advertising expenses of $152 million primarily due to the inclusion of TracFone results and the launch of the 5G Ultra campaign; and
an increase in the provision for credit losses of $105 million driven by volume and an increase in the expected loss rate partially as a result of change in device payment plan terms to 36 months.

See Note 3 to the condensed consolidated financial statements for additional information on loss on spectrum licenses, the sale of Verizon Media and the acquisition of TracFone.

Depreciation and Amortization Expense
Depreciation and amortization expense increased during the three months ended March 31, 2022, compared to the similar period in 2021. The increase was primarily due to the change in the mix of net depreciable and amortizable assets, including acquisition-related intangible assets, as well as deployment of C-Band.

Other Consolidated Results
Other Income (Expense), Net
Additional information relating to Other income (expense), net is as follows:
Three Months Ended
 March 31,Increase/
(dollars in millions)20222021(Decrease)
Interest income$10 $15 $(5)(33.3)%
Other components of net periodic benefit income299 356 (57)(16.0)
Other, net(1,233)30 (1,263)nm
Total$(924)$401 $(1,325)nm
nm - not meaningful

Other income (expense), net, reflects certain items not directly related to our core operations, including interest income, gains and losses from non-operating asset dispositions, debt extinguishment costs, components of net periodic pension and postretirement benefit cost and income and certain foreign exchange gains and losses.

Other income (expense), net changed during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to:
the $1.2 billion early debt redemption costs in the first quarter of 2022 primarily in connection with tender offers.

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Interest Expense
Three Months Ended
 March 31,Increase/
(dollars in millions)20222021(Decrease)
Total interest costs on debt balances$1,308 $1,275 $33 2.6 %
Less capitalized interest costs522 174 348 nm
Total$786 $1,101 $(315)(28.6)
Average debt outstanding (1) (3)
$153,502 $135,967 
Effective interest rate (2) (3)
3.4 %3.8 %
(1)The average debt outstanding is a financial measure and is calculated by applying a simple average of prior months end balances of total short-term and long-term debt, net of discounts, premiums and unamortized debt issuance costs.
(2)The effective interest rate is the rate of actual interest incurred on debt. It is calculated by dividing the total interest costs on debt balances by the average debt outstanding.
(3)We believe that this measure is useful to management, investors and other users of our financial information in evaluating our debt financing cost and trends in our debt leverage management.
nm - not meaningful

Total interest expense decreased during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to:
an increase in capitalized interest costs as a result of qualifying activities performed on C-Band licenses; and
relatively flat interest costs due to higher average debt balances with lower average interest rates as a result of our continuing focus on optimizing our debt footprint and total borrowing costs.

Provision for Income Taxes
Three Months Ended
 March 31,Increase/
(dollars in millions)20222021(Decrease)
Provision for income taxes$1,372 $1,700 $(328)(19.3)%
Effective income tax rate22.6 %24.0 %

The effective income tax rate is calculated by dividing the provision for income taxes by income before the provision for income taxes. The decrease in the effective income tax rate during the three months ended March 31, 2022, compared to the similar period in 2021, was primarily due to higher tax benefits from the favorable resolution of various income tax matters in the current period. The decrease in the provision for income taxes during the three months ended March 31, 2022, compared to the similar period in 2021, was primarily due to the decrease in income before income taxes as a result of early debt redemption costs in the current period.

Unrecognized Tax Benefits
Unrecognized tax benefits were $3.0 billion and $3.1 billion at March 31, 2022 and December 31, 2021, respectively. Interest and penalties related to unrecognized tax benefits were $538 million (after-tax) and $551 million (after-tax) at March 31, 2022 and December 31, 2021, respectively.

Verizon and/or its subsidiaries file income tax returns in the U.S. federal jurisdiction, and various state, local and foreign jurisdictions. As a large taxpayer, we are under audit by the Internal Revenue Service and multiple state and foreign jurisdictions for various open tax years. It is reasonably possible that the amount of the liability for unrecognized tax benefits could change by a significant amount in the next twelve months. An estimate of the range of the possible change cannot be made until these tax matters are further developed or resolved.

Consolidated Net Income, Consolidated EBITDA and Consolidated Adjusted EBITDA
Consolidated earnings before interest, taxes, depreciation and amortization expense (Consolidated EBITDA) and Consolidated Adjusted EBITDA, which are presented below, are non-generally accepted accounting principles (GAAP) measures that we believe are useful to management, investors and other users of our financial information in evaluating operating profitability on a more variable cost basis as they exclude the depreciation and amortization expense related primarily to capital expenditures and acquisitions that occurred in prior years, as well as in evaluating operating performance in relation to Verizon’s competitors. Consolidated EBITDA is calculated by adding back interest, taxes, depreciation and amortization expense to net income.

Consolidated Adjusted EBITDA is calculated by excluding from Consolidated EBITDA the effect of the following non-operational items: equity in earnings and losses of unconsolidated businesses and other income and expense, net, as well as the effect of certain special items. We believe that this measure is useful to management, investors and other users of our financial information in evaluating the effectiveness of our operations and underlying business trends in a manner that is consistent with
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management’s evaluation of business performance. We believe that Consolidated Adjusted EBITDA is widely used by investors to compare a company’s operating performance to its competitors by minimizing impacts caused by differences in capital structure, taxes, and depreciation and amortization policies. Further, the exclusion of non-operational items and special items enables comparability to prior period performance and trend analysis. See "Special Items" for additional information.

It is management’s intent to provide non-GAAP financial information to enhance the understanding of Verizon’s GAAP financial information, and it should be considered by the reader in addition to, but not instead of, the financial statements prepared in accordance with GAAP. Each non-GAAP financial measure is presented along with the corresponding GAAP measure so as not to imply that more emphasis should be placed on the non-GAAP measure. We believe that providing these non-GAAP measures in addition to the GAAP measures allows management, investors and other users of our financial information to more fully and accurately assess both consolidated and segment performance. The non-GAAP financial information presented may be determined or calculated differently by other companies and may not be directly comparable to that of other companies.

 Three Months Ended
March 31,
(dollars in millions)20222021
Consolidated Net Income$4,711 $5,378 
Add:
Provision for income taxes1,372 1,700 
Interest expense
786 1,101 
Depreciation and amortization expense (1)
4,236 4,174 
Consolidated EBITDA$11,105 $12,353 
Add (Less):
Other (income) expense, net (2)
$924 $(401)
Equity in (earnings) losses of unconsolidated businesses3 (8)
Loss on spectrum licenses 223 
Consolidated Adjusted EBITDA$12,032 $12,167 
(1) Includes Amortization of acquisition-related intangible assets, which was $238 million and $276 million during the three months ended March 31, 2022 and 2021, respectively. See "Special Items" for additional information.
(2) Includes Early debt redemption costs, which was $1.2 billion during the three months ended March 31, 2022. See "Special Items" and "Other Income (Expense), Net" for additional information.

The changes in Consolidated Net Income, Consolidated EBITDA and Consolidated Adjusted EBITDA in the table above during the three months ended March 31, 2022, compared to the similar period in 2021, were primarily a result of the factors described in connection with operating revenues and operating expenses.

Segment Results of Operations
We have two reportable segments that we operate and manage as strategic business units - Consumer and Business. We measure and evaluate our segments based on segment operating income. The use of segment operating income is consistent with the chief operating decision maker’s assessment of segment performance.

To aid in the understanding of segment performance as it relates to segment operating income, management uses the following operating statistics to evaluate the overall effectiveness of our segments. We believe these operating statistics are useful to investors and other users of our financial information because they provide additional insight into drivers of our segments’ operating results, key trends and performance relative to our peers. These operating statistics may be determined or calculated differently by other companies and may not be directly comparable to those statistics of other companies.

Wireless retail connections are retail customer device postpaid and prepaid connections as of the end of the period. Retail connections under an account may include those from smartphones and basic phones (collectively, phones), as well as tablets and other internet devices, including wearables and retail IoT devices. Wireless retail connections are calculated by adding total retail postpaid and prepaid new connections in the period to prior period retail connections, and subtracting total retail postpaid and prepaid disconnects in the period.

Wireless retail postpaid connections are retail postpaid customer device connections as of the end of the period. Retail connections under an account may include those from phones, as well as tablets and other internet devices, including wearables and retail IoT devices. Wireless retail postpaid connections are calculated by adding retail postpaid new connections in the period to prior period retail postpaid connections, and subtracting retail postpaid disconnects in the period.

Wireless retail prepaid connections are retail prepaid customer device connections as of the end of the period. Wireless retail prepaid connections are calculated by adding retail prepaid new connections in the period to prior period retail prepaid connections, and subtracting retail prepaid disconnects in the period.
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Fios internet connections are the total number of connections to the internet using Fios internet services as of the end of the period. Fios internet connections are calculated by adding Fios internet new connections in the period to prior period Fios internet connections, and subtracting Fios internet disconnects in the period.

Fios video connections are the total number of connections to traditional linear video programming using Fios video services as of the end of the period. Fios video connections are calculated by adding Fios video net additions in the period to prior period Fios video connections. Fios video net additions are calculated by subtracting the Fios video disconnects from the Fios video new connections.

Total broadband connections are the total number of connections to the internet using Fios internet services, Digital Subscriber Line (DSL), and Fixed Wireless Access (FWA) as of the end of the period. Total broadband connections are calculated by adding total broadband connections, net additions in the period to prior period total broadband connections.

Wireless retail connections, net additions are the total number of additional retail customer device postpaid and prepaid connections, less the number of device disconnects in the period. Wireless retail connections, net additions in each period presented are calculated by subtracting the total retail postpaid and prepaid disconnects, net of certain adjustments, from the total retail postpaid and prepaid new connections in the period.

Wireless retail postpaid connections, net additions are the total number of additional retail customer device postpaid connections, less the number of device disconnects in the period. Wireless retail postpaid connections, net additions in each period presented are calculated by subtracting the retail postpaid disconnects, net of certain adjustments, from the retail postpaid new connections in the period.

Wireless retail prepaid connections, net additions are the total number of additional retail customer device prepaid connections, less the number of device disconnects in the period. Wireless retail prepaid connections, net additions in each period presented are calculated by subtracting the retail prepaid disconnects, net of certain adjustments, from the retail prepaid new connections in the period.

Wireless retail postpaid phone connections, net additions are the total number of additional retail customer postpaid phone connections, less the number of phone disconnects in the period. Wireless retail postpaid phone connections, net additions in each period presented are calculated by subtracting the retail postpaid phone disconnects, net of certain adjustments, from the retail postpaid phone new connections in the period.

Total broadband connections, net additions are the total number of additional total broadband connections, less the number of total broadband disconnects in the period. Total broadband connections, net additions in each period presented are calculated by subtracting the total broadband disconnects, net of certain adjustments, from the total broadband new connections in the period.

Wireless Churn is the rate at which service to retail, retail postpaid, or retail postpaid phone connections is terminated on average in the period. The churn rate in each period presented is calculated by dividing retail disconnections, retail postpaid disconnections, or retail postpaid phone disconnections by the average retail connections, average retail postpaid connections, or average retail postpaid phone connections, respectively, in the period.

Wireless retail postpaid ARPA is the calculated average retail postpaid service revenue per account (ARPA) from retail postpaid accounts in the period. Wireless retail postpaid service revenue does not include recurring device payment plan billings related to the Verizon device payment program, plan billings related to device warranty and insurance or regulatory fees. Wireless retail postpaid ARPA in each period presented is calculated by dividing retail postpaid service revenue by the average retail postpaid accounts in the period.

Wireless retail postpaid accounts are wireless retail customers that are directly served and managed under the Verizon brand and use its services as of the end of the period. Accounts include unlimited plans, shared data plans and corporate accounts, as well as legacy single connection plans and multi-connection family plans. A single account may include monthly wireless services for a variety of connected devices. Wireless retail postpaid accounts are calculated by adding retail postpaid new accounts to the prior period retail postpaid accounts.

Wireless retail postpaid connections per account is the calculated average number of retail postpaid connections per retail postpaid account as of the end of the period. Wireless retail postpaid connections per account is calculated by dividing the total number of retail postpaid connections by the number of retail postpaid accounts as of the end of the period.

Segment operating income margin reflects the profitability of the segment as a percentage of revenue. Segment operating income margin is calculated by dividing total segment operating income by total segment operating revenues.

Segment earnings before interest, taxes, depreciation and amortization (Segment EBITDA), which is presented below, is a non-GAAP measure and does not purport to be an alternative to operating income (loss) as a measure of operating performance. We believe this measure is useful to management, investors and other users of our financial information in evaluating operating
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profitability on a more variable cost basis as it excludes the depreciation and amortization expense related primarily to capital expenditures and acquisitions that occurred in prior years, as well as in evaluating operating performance in relation to our competitors. Segment EBITDA is calculated by adding back depreciation and amortization expense to segment operating income (loss). Segment EBITDA margin is calculated by dividing Segment EBITDA by total segment operating revenues. See Note 10 to the condensed consolidated financial statements for additional information.

Verizon Consumer Group
Our Consumer segment provides consumer-focused wireless and wireline communications services and products. Our wireless services are provided across one of the most extensive wireless networks in the U.S. under the Verizon brand, TracFone brands and through wholesale and other arrangements. We also provide fixed wireless access (FWA) broadband through our wireless networks. Our wireline services are provided in nine states in the Mid-Atlantic and Northeastern U.S., as well as Washington D.C., over our 100% fiber-optic network through our Verizon Fios product portfolio and over a traditional copper-based network to customers who are not served by Fios.

Operating Revenues and Selected Operating Statistics
Three Months Ended
March 31,Increase/
(dollars in millions, except ARPA)20222021(Decrease)
Service$18,126$16,569$1,557 9.4%
Wireless equipment5,3744,1921,182 28.2
Other1,7922,037(245)(12.0)
Total Operating Revenues$25,292$22,798$2,494 10.9
Connections (‘000):(1)
Wireless retail postpaid91,41490,1721,242 1.4
Wireless retail prepaid (2)
23,7724,05819,714 nm
Total wireless retail115,18694,23020,956 22.2
Fios internet 6,5966,300296 4.7
Fios video 3,4953,772(277)(7.3)
Total broadband 7,1416,739402 6.0
Net Additions in Period (‘000):(3)
Wireless retail postpaid (126)(326)200 61.3
Wireless retail prepaid (2)
(80)19(99)nm
Total wireless retail (206)(307)101 32.9
Wireless retail postpaid phones(292)(225)(67)(29.8)
Total broadband1497871 91.0
Churn Rate:
Wireless retail 1.51 %1.11 %
Wireless retail postpaid 0.95 %0.97 %
Wireless retail postpaid phones 0.77 %0.77 %
Account Statistics:
Wireless retail postpaid ARPA$123.96$120.86$3.10 2.6
Wireless retail postpaid accounts (‘000) (1)
33,51433,588(74)(0.2)
Wireless retail postpaid connections per account (1)
2.732.680.05 1.9
(1)As of end of period
(2)Acquisition of TracFone was completed on November 23, 2021. See Note 3 to the condensed consolidated financial statements for additional information.
(3)Includes certain adjustments
nm - not meaningful

Consumer’s total operating revenues increased during three months ended March 31, 2022, compared to the similar period in 2021, as a result of increases in Service revenue and Wireless equipment revenue, partially offset by a decrease in Other revenues.

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Service Revenue
Service revenue increased during the three months ended March 31, 2022, compared to the similar period in 2021, primarily driven by increases in Wireless service revenue and Fios service revenue.

Wireless service revenue increased $1.5 billion during the three months ended March 31, 2022 primarily due to:
an increase of $1.1 billion, representing the net impact as a result of the acquisition of TracFone in the fourth quarter of 2021;
an increase of $267 million in access revenues related to our postpaid plans driven by mobile security products included in certain protection packages, additional subscribers and migrations to higher priced plans, as well as growth related to content offerings and cloud services; and
an increase of $83 million related to growth in non-retail service revenue.

For the three months ended March 31, 2022, Fios service revenue totaled $2.7 billion, representing an increase of $62 million, compared to the similar period in 2021, primarily resulting from an increase in Fios internet connections, reflecting increased demand for higher broadband speeds, partially offset by a decrease in Fios voice and video revenues.

Wireless Equipment Revenue
Wireless equipment revenue increased during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to:
an increase of $571 million driven by a higher volume of wireless devices sold, partially offset by related promotions;
an increase of $365 million related to a shift to higher priced equipment in the mix of wireless devices sold; and
an increase of $245 million due to the inclusion of TracFone results.

Other Revenue
Other revenue includes non-service revenues such as regulatory fees, cost recovery surcharges, revenues associated with certain products included in our device protection offerings, leasing and interest on equipment financed under a device payment plan agreement when sold to the customer by an authorized agent.

Other revenue decreased during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to:
a decrease of $184 million that resulted from an update to our device protection offering which increased the price of the bundled offering and changed the product mix within the offering such that a smaller amount of the overall device protection revenue is recognized in Other revenue; and
a decrease of $36 million related to a lower FUSF rate and resulting surcharges.

Operating Expenses
Three Months Ended
 March 31,Increase/
(dollars in millions)20222021(Decrease)
Cost of services$4,446 $4,000 $446 11.2 %
Cost of wireless equipment5,813 4,392 1,421 32.4 
Selling, general and administrative expense4,552 4,026 526 13.1 
Depreciation and amortization expense3,162 2,861 301 10.5 
Total Operating Expenses$17,973 $15,279 $2,694 17.6 

Cost of Services
Cost of services increased during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to:
an increase in access costs of $284 million primarily due to the inclusion of TracFone results; and
an increase in rent expense of $100 million related to adding capacity to the networks to support demand and lease modifications for certain existing cell towers in April 2021 to support the build out of our 5G wireless network.

Cost of Wireless Equipment
Cost of wireless equipment increased during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to:
an increase of $706 million driven by a higher volume of wireless devices sold;
an increase of $546 million due to the inclusion of TracFone results; and
an increase of $223 million related to a shift to higher priced equipment in the mix of wireless devices sold.

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Selling, General and Administrative Expense
Selling, general and administrative expense increased during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to:
an increase in personnel costs of $234 million primarily due to the inclusion of TracFone results;
an increase in advertising expenses of $215 million primarily due to the inclusion of TracFone results and the launch of the 5G Ultra campaign; and
an increase in provision for credit losses of $100 million driven by volume and an increase in the expected loss rate partially as a result of change in device payment plan terms to 36 months.

Depreciation and Amortization Expense
Depreciation and amortization expense increased during the three months ended March 31, 2022, compared to the similar period in 2021, driven by the change in the mix of total Verizon depreciable and amortizable assets and Consumer's usage of those assets.

Segment Operating Income and EBITDA 
Three Months Ended
 March 31,Increase/
(dollars in millions)20222021(Decrease)
Segment Operating Income$7,319 $7,519 $(200)(2.7)%
Add Depreciation and amortization expense
3,162 2,861 301 10.5 
Segment EBITDA$10,481 $10,380 $101 1.0 
Segment operating income margin28.9 %33.0 %
Segment EBITDA margin41.4 %45.5 %

The changes in the table above during the three months ended March 31, 2022, compared to the similar period in 2021, were primarily a result of the factors described in connection with operating revenues and operating expenses.

Verizon Business Group
Our Business segment provides wireless and wireline communications services and products, including data, video and conferencing services, corporate networking solutions, security and managed network services, local and long distance voice services and network access to deliver various IoT services and products. We also provide FWA broadband through our wireless networks. We provide these products and services to businesses, government customers and wireless and wireline carriers across the U.S. and select products and services to customers around the world. The Business segment is organized in four customer groups: Small and Medium Business, Global Enterprise, Public Sector and Other, and Wholesale.

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Operating Revenues and Selected Operating Statistics
Three Months Ended
 March 31,Increase/
(dollars in millions)20222021(Decrease)
Small and Medium Business$3,041$2,830$211 7.5 %
Global Enterprise2,4612,559(98)(3.8)
Public Sector and Other1,5521,646(94)(5.7)
Wholesale655746(91)(12.2)
Total Operating Revenues(1)
$7,709$7,781$(72)(0.9)
Connections (‘000):(2)
Wireless retail postpaid27,80926,6211,188 4.5 
Fios internet 36133922 6.5 
Fios video7173(2)(2.7)
Total broadband692512180 35.2 
Net Additions in Period (‘000):(3)
Wireless retail postpaid395156239 nm
Wireless retail postpaid phones25647209 nm
Total broadband80377 nm
Churn Rate:
Wireless retail postpaid 1.34%1.24%
Wireless retail postpaid phones1.06%1.01%
(1)Service and other revenues included in our Business segment amounted to approximately $6.7 billion and $7.0 billion for the three months ended March 31, 2022 and 2021, respectively. Wireless equipment revenues included in our Business segment amounted to approximately $962 million and $752 million for the three months ended March 31, 2022 and 2021, respectively.
(2)As of end of period
(3)Includes certain adjustments
nm - not meaningful

Business’s total operating revenues decreased during the three months ended March 31, 2022, compared to the similar period in 2021, as a result of decreases in Wholesale, Public Sector and Other and Global Enterprise revenues, partially offset by an increase in Small and Medium Business revenues.

Small and Medium Business
Small and Medium Business offers wireless services and equipment, conferencing services, tailored voice and networking products, Fios services, Internet Protocol networking, advanced voice solutions and security and managed information technology services to our U.S.-based small and medium businesses that do not meet the requirements to be categorized as Global Enterprise, as described below.

Small and Medium Business revenues increased during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to:
an increase in wireless equipment revenue of $152 million driven by a higher volume of devices sold and a shift to higher priced equipment in the mix of devices sold; and
an increase in wireless service revenue of $76 million driven by an increase in the amount of wireless retail postpaid connections.

For the three months ended March 31, 2022, Fios revenues totaled $253 million, which represents an increase of $14 million compared to the similar period in 2021. The increase was primarily related to increases in total connections, as well as increased demand for higher broadband speeds.

Global Enterprise
Global Enterprise offers services to large businesses, which are identified based on their size and volume of business with Verizon, as well as non-U.S. public sector customers.

Global Enterprise revenues decreased during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to:
a decrease of $110 million in traditional data and voice communication services related to secular pressures in the marketplace;
a decrease of $44 million due to a lower FUSF rate and resulting surcharges; and
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an increase in wireless equipment revenue of $57 million driven by a higher volume of devices sold and a shift to higher priced equipment in the mix of devices sold.

Public Sector and Other
Public Sector and Other offers wireless products and services as well as wireline connectivity and managed solutions to U.S. federal, state and local governments and educational institutions. These services include business services and connectivity similar to the products and services offered by Global Enterprise, in each case, with features and pricing designed to address the needs of governments and educational institutions.

Public Sector and Other revenues decreased during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to:
a decrease of $29 million in wireless service revenue primarily due to a lower level of distance learning connections, which peaked during the height of the COVID-19 pandemic in 2021;
a decrease of $22 million in networking revenue and traditional voice communication services;
a decrease of $14 million in customer premise equipment due to volume; and
a decrease of $16 million related to a lower FUSF rate and resulting surcharges.

Wholesale
Wholesale offers wireline communications services including data, voice, local dial tone and broadband services primarily to local, long distance, and wireless carriers that use our facilities to provide services to their customers.

Wholesale revenues decreased during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to:
a decrease of $91 million related to declines in traditional voice communication and network connectivity as a result of technology substitution and rationalization of international traffic, as well as a decrease in core data.

Operating Expenses
Three Months Ended
 March 31,Increase/
(dollars in millions)20222021(Decrease)
Cost of services$2,606 $2,690 $(84)(3.1)%
Cost of wireless equipment1,310 1,111 199 17.9 
Selling, general and administrative expense2,059 2,068 (9)(0.4)
Depreciation and amortization expense1,061 1,013 48 4.7 
Total Operating Expenses$7,036 $6,882 $154 2.2 

Cost of Services
Cost of services decreased during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to:
a decrease in access costs of $96 million resulting from a decline in voice services;
a decrease in regulatory fees of $83 million related to a lower FUSF rate;
an increase in other direct costs of $32 million related to professional services;
an increase in building and facilities costs of $16 million due to higher utility rates; and
an increase in rent expense of $18 million due to adding capacity to the networks to support demand.

Cost of Wireless Equipment
Cost of wireless equipment increased during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to:
an increase of $158 million driven by a higher volume of wireless devices sold;
an increase of $141 million related to a shift to higher priced equipment in the mix of wireless devices sold; and
a decrease of $98 million due to a product recall undertaken for certain jetpack units in 2021.

Depreciation and Amortization Expense
Depreciation and amortization expense increased during the three months ended March 31, 2022, compared to the similar period in 2021, driven by the change in the mix of total Verizon depreciable and amortizable assets and Business usage of those assets.

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Segment Operating Income and EBITDA 
 Three Months Ended
March 31,Increase/
(dollars in millions)20222021(Decrease)
Segment Operating Income$673 $899 $(226)(25.1)%
Add Depreciation and amortization expense1,061 1,013 48 4.7 
Segment EBITDA$1,734 $1,912 $(178)(9.3)
Segment operating income margin8.7 %11.6 %
Segment EBITDA margin22.5 %24.6 %

The changes in the table above during the three months ended March 31, 2022 compared to the similar period in 2021 were primarily a result of the factors described in connection with operating revenues and operating expenses.

Special Items
Special items included in Income Before Provision For Income Taxes were as follows:
 Three Months Ended
March 31,
(dollars in millions)20222021
Amortization of acquisition-related intangible assets(1)

Depreciation and amortization expense$238 $276 
Early debt redemption costs
Other (income) expense, net1,241 — 
Loss on spectrum licenses
Selling, general and administrative expense 223 
Total$1,479 $499 
(1) Certain amounts have been reclassified to conform to the current period presentation.

Consolidated Adjusted EBITDA (non-GAAP measure) presented in the section titled "Consolidated Net Income, Consolidated EBITDA and Consolidated Adjusted EBITDA" excludes all of the amounts listed above.

The income and expenses related to special items included in our condensed consolidated results of operations were as follows:
 Three Months Ended
March 31,
(dollars in millions)20222021
Within Total Operating Expenses(1)
$238 $499 
Within Other (income) expense, net1,241 — 
Total$1,479 $499 
(1) Certain amounts have been reclassified to conform to the current period presentation.

Amortization of Acquisition-Related Intangible Assets
During the three months ended March 31, 2022 and 2021, we recorded pre-tax amortization expense of $238 million and $276 million, respectively, related to acquired intangible assets.

Early Debt Redemption Costs
During the three months ended March 31, 2022, we recorded pre-tax early debt redemption costs of $1.2 billion primarily in connection with tender offers. See Note 5 to the condensed consolidated financial statements for additional information.

Loss on Spectrum Licenses
During the three months ended March 31, 2021, we recognized a pre-tax loss of $223 million as a result of signing two agreements to sell certain wireless licenses. See Note 3 to the condensed consolidated financial statements for additional information.

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Consolidated Financial Condition
 Three Months Ended 
March 31,
(dollars in millions)20222021Change
Cash Flows Provided By (Used In)
Operating activities
$6,821 $9,694 $(2,873)
Investing activities
(7,995)(49,653)41,658 
Financing activities
245 27,956 (27,711)
Decrease in cash, cash equivalents and restricted cash$(929)$(12,003)$11,074 

We use the net cash generated from our operations to fund expansion and modernization of our networks, service and repay external financing, pay dividends, invest in new businesses and spectrum and, when appropriate, buy back shares of our outstanding common stock. Our sources of funds, primarily from operations and, to the extent necessary, from external financing arrangements, are sufficient to meet ongoing operating and investing requirements over the next 12 months and beyond.

Our cash and cash equivalents are held both domestically and internationally, and are invested to maintain principal and provide liquidity. See "Market Risk" for additional information regarding our foreign currency risk management strategies.

We expect that our capital spending requirements will continue to be financed primarily through internally generated funds. Debt or equity financing may be needed to fund additional investments or development activities, or to maintain an appropriate capital structure to ensure our financial flexibility. Our available external financing arrangements include an active commercial paper program, credit available under credit facilities and other bank lines of credit, vendor financing arrangements, issuances of registered debt or equity securities, U.S. retail medium-term notes and other capital market securities that are privately-placed or offered overseas. In addition, we monetize our device payment plan agreement receivables through asset-backed debt transactions.

Cash Flows Provided By Operating Activities
Our primary source of funds continues to be cash generated from operations. Net cash provided by operating activities decreased $2.9 billion during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to changes in working capital driven by impacts from increased inventory levels to manage the supply chain, as well as a change in receivables due to an increase in activation volumes. This decrease was further driven by a decrease in earnings. As a result of prior years' discretionary contributions and the fact that actual asset returns have been higher than expected through 2021, we expect that there will be no required pension funding through 2031, subject to changes in market conditions.

Cash Flows Used In Investing Activities
Capital Expenditures
Capital expenditures continue to relate primarily to the use of capital resources to increase the operating efficiency and productivity of our networks, maintain our existing infrastructure, facilitate the introduction of new products and services and enhance responsiveness to competitive challenges.

Capital expenditures, including capitalized software, for the three months ended March 31, 2022 and 2021 were $5.8 billion and $4.5 billion, respectively. Capital expenditures increased approximately $1.3 billion during the three months ended March 31, 2022, compared to the similar period in 2021, primarily due to increased focus on 5G technology deployment.

Acquisitions of Wireless Licenses
During the three months ended March 31, 2021, we paid approximately $44.6 billion for spectrum licenses in connection with Auction 107. During the three months ended March 31, 2022, we made additional payments of $1.4 billion for obligations related to accelerated clearing incentives associated with the auction.

During the three months ended March 31, 2022 and 2021, we recorded capitalized interest related to wireless licenses of $452 million and $114 million, respectively.

During the three months ended March 31, 2022 and 2021, we entered into and completed various other wireless license acquisitions for cash consideration of an insignificant amount and $90 million, respectively.

Acquisitions of Businesses, Net of Cash Acquired
In October 2020, we entered into a definitive agreement to acquire certain assets of Bluegrass Cellular (Bluegrass), a rural wireless operator serving central Kentucky. The transaction closed in March 2021. The aggregate cash consideration paid by Verizon at the closing of the transaction was approximately $412 million, net of cash acquired.

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Cash Flows Provided By Financing Activities
We seek to maintain a mix of fixed and variable rate debt to lower borrowing costs within reasonable risk parameters and to protect against earnings and cash flow volatility resulting from changes in market conditions. During the three months ended March 31, 2022, net cash provided by financing activities was $245 million. During the three months ended March 31, 2021, net cash provided by financing activities was $28.0 billion.

During the three months ended March 31, 2022, our net cash provided by financing activities was primarily driven by proceeds from long-term borrowings of $3.6 billion, proceeds from asset-backed long-term borrowings of $3.5 billion and net proceeds of $4.0 billion from other financing activities. These proceeds were partially offset by repayments, redemptions and repurchases of long-term borrowings and finance lease obligations of $6.6 billion, cash dividends of $2.7 billion and repayments of asset-backed long-term borrowings of $1.7 billion.

At March 31, 2022, our total debt of $153.4 billion included unsecured debt of $137.3 billion and secured debt of $16.1 billion. At December 31, 2021, our total debt of $150.9 billion included unsecured debt of $136.7 billion and secured debt of $14.2 billion. During the three months ended March 31, 2022 and 2021, our effective interest rate was 3.4% and 3.8%, respectively. See Note 5 to the condensed consolidated financial statements for additional information regarding our debt activity.

Verizon may acquire debt securities issued by Verizon and its affiliates through open market purchases, redemptions, privately negotiated transactions, tender offers, exchange offers, or otherwise, upon such terms and at such prices as Verizon may from time to time determine, for cash or other consideration.

Asset-Backed Debt
Cash collections on the device payment plan agreement receivables collateralizing our asset-backed debt securities are required at certain specified times to be placed into segregated accounts. Deposits to the segregated accounts are considered restricted cash and are included in Prepaid expenses and other and Other assets in our condensed consolidated balance sheets.

Proceeds from our asset-backed debt transactions are reflected in Cash flows from financing activities in our condensed consolidated statements of cash flows. The asset-backed debt issued and the assets securing this debt are included in our condensed consolidated balance sheets.

See Note 5 to the condensed consolidated financial statements for additional information.

Long-Term Credit Facilities
At March 31, 2022
(dollars in millions)MaturitiesFacility CapacityUnused Capacity Principal Amount Outstanding
Verizon revolving credit facility (1)
2024$9,500 $9,424 N/A
Various export credit facilities (2)
2024 - 20309,000  $6,471 
Total$18,500 $9,424 $6,471 
N/A - not applicable
(1) The revolving credit facility does not require us to comply with financial covenants or maintain specified credit ratings, and it permits us to borrow even if our business has incurred a material adverse change. The revolving credit facility provides for the issuance of letters of credit.
(2) During the three months ended March 31, 2022 and 2021, we drew down $2.0 billion and $470 million, respectively, from these facilities. These credit facilities are used to finance equipment-related purchases. Borrowings under certain of these facilities amortize semi-annually in equal installments up to the applicable maturity dates. Maturities reflect maturity dates of principal amounts outstanding. Any amounts borrowed under these facilities and subsequently repaid cannot be reborrowed.

Other, Net
Other, net financing activities during the three months ended March 31, 2022 includes $3.8 billion in net proceeds from commercial paper, $1.0 billion in proceeds from a short-term uncommitted credit facility and early debt redemption costs. See "Special Items" for additional information on the early debt redemption costs.    

Dividends
As in prior periods, dividend payments were a significant use of capital resources. We paid $2.7 billion and $2.6 billion in cash dividends during the three months ended March 31, 2022 and 2021, respectively.

Covenants
Our credit agreements contain covenants that are typical for large, investment grade companies. These covenants include requirements to pay interest and principal in a timely fashion, pay taxes, maintain insurance with responsible and reputable
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insurance companies, preserve our corporate existence, keep appropriate books and records of financial transactions, maintain our properties, provide financial and other reports to our lenders, limit pledging and disposition of assets and mergers and consolidations, and other similar covenants.

We and our consolidated subsidiaries are in compliance with all of our restrictive covenants in our debt agreements.

Change In Cash, Cash Equivalents and Restricted Cash
Our Cash and cash equivalents at March 31, 2022 totaled $1.7 billion, a $1.3 billion decrease compared to December 31, 2021, primarily as a result of the factors discussed above.

Restricted cash totaled $1.6 billion and $1.2 billion as of March 31, 2022 and December 31, 2021, respectively, primarily related to cash collections on the device payment plan agreement receivables that are required at certain specified times to be placed into segregated accounts. The increase of $331 million was primarily driven by the completion of two asset-backed debt transactions during the three months ended March 31, 2022.

Free Cash Flow
Free cash flow is a non-GAAP financial measure that reflects an additional way of viewing our liquidity that, we believe, when viewed with our GAAP results, provides management, investors and other users of our financial information with a more complete understanding of factors and trends affecting our cash flows. Free cash flow is calculated by subtracting capital expenditures (including capitalized software) from net cash provided by operating activities. We believe it is a more conservative measure of cash flow since capital expenditures are necessary for ongoing operations. Free cash flow has limitations due to the fact that it does not represent the residual cash flow available for discretionary expenditures. For example, free cash flow does not incorporate payments made on finance lease obligations or cash payments for business acquisitions or wireless licenses. Therefore, we believe it is important to view free cash flow as a complement to our entire condensed consolidated statements of cash flows.

The following table reconciles net cash provided by operating activities to free cash flow:
 Three Months Ended 
March 31,
(dollars in millions)20222021Change
Net cash provided by operating activities$6,821 $9,694 $(2,873)
Less Capital expenditures (including capitalized software)5,821 4,494 1,327 
Free cash flow$1,000 $5,200 $(4,200)

The decrease in free cash flow during the three months ended March 31, 2022, compared to the similar period in 2021, is a reflection of the decrease in operating cash flows and the increase in capital expenditures, both of which are discussed above.

Other Future Obligations
As of March 31, 2022, Verizon had 20 renewable energy purchase agreements (REPAs) with third parties. Each of the REPAs is based on the expected operation of a renewable energy-generating facility and has a fixed price term ranging from 12 to 18 years following the facility's entry into commercial operation. Three of the facilities have entered into commercial operation, with the remainder generally expected to enter into commercial operation at various times prior to 2025. The REPAs generally are expected to be financially settled based on the prevailing market price as energy is generated by the facilities. Under the REPAs, we plan to purchase the energy generated by up to an aggregate of approximately 2.6 gigawatts of capacity across multiple states, including Arizona, Illinois, Indiana, Iowa, Maryland, New York, North Carolina, Ohio, Pennsylvania, Texas and West Virginia.

Market Risk
We are exposed to various types of market risk in the normal course of business, including the impact of interest rate changes, foreign currency exchange rate fluctuations, changes in investment, equity and commodity prices and changes in corporate tax rates. We employ risk management strategies, which may include the use of a variety of derivatives including cross currency swaps, forward starting interest rate swaps, interest rate swaps, interest rate caps, treasury rate locks and foreign exchange forwards. We do not hold derivatives for trading purposes.

It is our general policy to enter into interest rate, foreign currency and other derivative transactions only to the extent necessary to achieve our desired objectives in optimizing exposure to various market risks. Our objectives include maintaining a mix of fixed and variable rate debt to lower borrowing costs within reasonable risk parameters and to protect against earnings and cash flow volatility resulting from changes in market conditions. We do not hedge our market risk exposure in a manner that would completely eliminate the effect of changes in interest rates and foreign exchange rates on our earnings.

Counterparties to our derivative contracts are major financial institutions with whom we have negotiated derivatives agreements (ISDA master agreements) and credit support annex (CSA) agreements which provide rules for collateral exchange. The CSA
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agreements contain rating based thresholds such that we or our counterparties may be required to hold or post collateral based upon changes in outstanding positions as compared to established thresholds and changes in credit ratings. We do not offset fair value amounts recognized for derivative instruments and fair value amounts recognized for the right to reclaim cash collateral or the obligation to return cash collateral arising from derivative instruments recognized at fair value. At March 31, 2022, we did not hold any collateral and posted $0.3 billion of collateral related to derivative contracts under collateral exchange agreements, which were recorded as Prepaid expenses and other in our condensed consolidated balance sheets. At December 31, 2021, we held and posted $0.1 billion and an insignificant amount, respectively, of collateral related to derivative contracts under collateral exchange arrangements, which were recorded as Other current liabilities and Prepaid expenses and other, respectively, in our condensed consolidated balance sheets. While we may be exposed to credit losses due to the nonperformance of our counterparties, we consider the risk remote and do not expect that any such nonperformance would result in a significant effect on our results of operations or financial condition due to our diversified pool of counterparties. See Note 7 to the condensed consolidated financial statements for additional information regarding the derivative portfolio.

Interest Rate Risk
We are exposed to changes in interest rates, primarily on our short-term debt and the portion of long-term debt that carries floating interest rates. As of March 31, 2022, approximately 74% of the aggregate principal amount of our total debt portfolio consisted of fixed-rate indebtedness, including the effect of interest rate swap agreements designated as hedges. The impact of a 100-basis-point change in interest rates affecting our floating rate debt would result in a change in annual interest expense, including our interest rate swap agreements that are designated as hedges, of approximately $405 million. The interest rates on our existing long-term debt obligations are unaffected by changes to our credit ratings.

Certain of our floating rate debt and certain of our interest rate derivative transactions utilize interest rates that are linked to the London Inter-Bank Offered Rate (LIBOR) as the benchmark rate. The U.S. dollar LIBOR rates utilized in these transactions will cease publication after June 30, 2023, in accordance with recent U.S. and international regulatory guidance for reform. The consequences of these developments cannot be entirely predicted but could include an increase in the cost of our floating rate debt or exposure under our interest rate derivative transactions. We do not anticipate a significant impact to our financial position given our current mix of variable and fixed-rate debt, taking into account the impact of our interest rate hedging. In 2021, we began utilizing interest rates that are linked to the Secured Overnight Financing Rate as the benchmark rate for various floating rate transactions.

Interest Rate Swaps
We enter into interest rate swaps to achieve a targeted mix of fixed and variable rate debt. We principally receive fixed rates and pay variable rates, resulting in a net increase or decrease to Interest expense. These swaps are designated as fair value hedges and hedge against interest rate risk exposure of designated debt issuances. At March 31, 2022, the fair value of the asset and liability of these contracts was $71 million and $1.9 billion, respectively. At December 31, 2021, the fair value of the asset and liability of these contracts was $473 million and $666 million, respectively. At March 31, 2022 and December 31, 2021, the total notional amount of the interest rate swaps was $25.6 billion and $19.8 billion, respectively.

Forward Starting Interest Rate Swaps
We have entered into forward starting interest rate swaps designated as cash flow hedges in order to manage our exposure to interest rate changes on future forecasted transactions. At March 31, 2022, the fair value of the liability of these contracts was $99 million. At December 31, 2021, the fair value of the liability of these contracts was $302 million. At March 31, 2022 and December 31, 2021, the total notional amount of the forward starting interest rate swaps was $600 million and $1.0 billion, respectively.

Treasury Rate Locks
We enter into treasury rate locks to mitigate our future interest rate risk. There was no outstanding notional amount for treasury rate locks at March 31, 2022 or December 31, 2021.

Foreign Currency Risk
The functional currency for our foreign operations is primarily the local currency. The translation of income statement and balance sheet amounts of our foreign operations into U.S. dollars is recorded as cumulative translation adjustments, which are included in Accumulated other comprehensive loss in our condensed consolidated balance sheets. Gains and losses on foreign currency transactions are recorded in the condensed consolidated statements of income. At March 31, 2022, our primary translation exposure was to the British Pound Sterling, Euro, Australian Dollar and Japanese Yen.

Cross Currency Swaps
We have entered into cross currency swaps to exchange our British Pound Sterling, Euro, Swiss Franc, Canadian Dollar and Australian Dollar-denominated cash flows into U.S. dollars and to fix our cash payments in U.S. dollars, as well as to mitigate the impact of foreign currency transaction gains or losses. On March 31, 2022, we voluntarily elected to de-designate our cross currency swaps previously designated as cash flow hedges and re-designated the swaps as fair value hedges. At March 31, 2022, the fair value of the asset and liability of these contracts was $382 million and $1.8 billion, respectively. At December 31,
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2021, the fair value of the asset and liability of these contracts was $589 million and $1.6 billion, respectively. At both March 31, 2022 and December 31, 2021, the total notional amount of the cross currency swaps was $32.5 billion.

Foreign Exchange Forwards
We also have foreign exchange forwards which we use as an economic hedge but for which we have elected not to apply hedge accounting. We enter into British Pound Sterling and Euro foreign exchange forwards to mitigate our foreign exchange rate risk related to non-functional currency denominated monetary assets and liabilities of international subsidiaries.

At March 31, 2022, the fair value of the asset and liability of these contracts was insignificant. At December 31, 2021, the fair value of the asset of these contracts was insignificant and there was no amount related to the liability of these contracts. At March 31, 2022 and December 31, 2021, the total notional amount of the foreign exchange forwards was $975 million and $932 million, respectively.

Acquisitions and Divestitures
Spectrum License Transactions
From time to time, we enter into agreements to buy, sell or exchange spectrum licenses. We believe these spectrum license transactions have allowed us to continue to enhance the reliability of our wireless network while also resulting in a more efficient use of spectrum.

In February 2021, the FCC concluded Auction 107 for C-Band wireless spectrum. Verizon paid $45.5 billion for the licenses it won, of which $44.6 billion was paid in the first quarter of 2021. In accordance with the rules applicable to the auction, Verizon is required to make payments for our allocable share of clearing costs incurred by, and incentive payments due to, the incumbent license holders associated with the auction, which are estimated to be $7.7 billion. During the year ended December 31, 2021, we made payments of $1.3 billion primarily related to certain obligations for projected clearing costs. In January 2022, we made additional payments of $1.4 billion for obligations related to accelerated clearing incentives, which were accrued as of December 31, 2021. We expect to continue to make payments related to clearing cost and incentive payment obligations through 2024. These payments are dependent on the incumbent license holders accelerated clearing of the spectrum for Verizon’s use and, therefore, the final timing and amounts could differ based on the incumbent holders’ execution of their clearing process. In accordance with the FCC order, the clearing must be completed by December 2025. The carrying value of the wireless spectrum won in Auction 107 consists of all payments required to participate and purchase licenses in the auction, including Verizon’s allocable share of clearing costs incurred by, and incentive payments due to, the incumbent license holders associated with the auction that we are obligated to pay in order to acquire the licenses. The carrying value also includes capitalized interest to the extent qualifying activities have occurred.

In March 2022, Verizon signed agreements with satellite operators in which operators agreed to clear C-Band spectrum in certain markets and frequencies ahead of the previously expected December 2023 timeframe. Our estimated costs relating to these agreements could reach $340 million. This early clearance, if successful, would accelerate Verizon's access to more spectrum in a number of key markets to support its 5G initiatives.

See Note 3 to the condensed consolidated financial statements for additional information regarding our spectrum license transactions.

TracFone Wireless, Inc.
In September 2020, we entered into a purchase agreement (TracFone Purchase Agreement) with América Móvil to acquire TracFone, a leading provider of prepaid and value mobile services in the U.S. The transaction closed on November 23, 2021 (the Acquisition Date). In accordance with the terms of the TracFone Purchase Agreement, Verizon acquired all of TracFone's outstanding stock in exchange for approximately $3.5 billion in cash, net of cash acquired and working capital and other adjustments, subject to customary adjustments, 57,596,544 shares of Verizon common stock valued at approximately $3.0 billion, and up to an additional $650 million in future cash contingent consideration related to the achievement of certain performance measures and other commercial arrangements. The fair value of the Verizon common stock was determined on the basis of its closing market price on the Acquisition Date. The estimated fair value of the contingent consideration as of the Acquisition Date was approximately $542 million, and represents a Level 3 measurement. The contingent consideration payable is based on the achievement of certain revenue and operational targets, measured over a two-year earn out period, as defined in the TracFone Purchase Agreement. Payments related to the contingent consideration are expected to begin in 2022 and continue through 2024. See Note 3 to the condensed consolidated financial statements for additional information.

Bluegrass Cellular
In October 2020, we entered into a definitive agreement to acquire certain assets of Bluegrass, a rural wireless operator serving central Kentucky. Bluegrass provides wireless service to 210,000 customers in 34 counties in rural service areas 3, 4, and 5 in Central Kentucky. The transaction closed in March 2021. The aggregate cash consideration paid by Verizon at the closing of the transaction was approximately $412 million, net of cash acquired. See Note 3 to the condensed consolidated financial statements for additional information.
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Verizon Media Divestiture
On May 2, 2021, Verizon entered into a definitive agreement with an affiliate of Apollo Global Management Inc. (the Apollo Affiliate) pursuant to which we agreed to sell Verizon Media in return for consideration of $4.3 billion in cash, subject to customary adjustments, $750 million in non-convertible preferred limited partnership units of the Apollo Affiliate, and 10% of the fully-diluted common limited partnership units of the Apollo Affiliate.

On September 1, 2021, we completed the sale of Verizon Media. As of the close of the transaction, cash proceeds, the fair value of the non-convertible preferred limited partnership units of the Apollo Affiliate, and the fair value of 10% of the fully-diluted common limited partnership units of the Apollo Affiliate were $4.3 billion, $496 million, and $124 million, respectively. See Note 3 to the condensed consolidated financial statements for additional information.

Other Factors That May Affect Future Results
Regulatory and Competitive Trends
There have been no material changes to Regulatory and Competitive Trends as previously disclosed in Part I, Item 1. "Business" in our Annual Report on Form 10-K for the year ended December 31, 2021.

 Cautionary Statement Concerning Forward-Looking Statements
In this report we have made forward-looking statements. These statements are based on our estimates and assumptions and are subject to risks and uncertainties. Forward-looking statements include the information concerning our possible or assumed future results of operations. Forward-looking statements also include those preceded or followed by the words "anticipates," "believes," "estimates," "expects," "hopes," "forecasts," "plans" or similar expressions. For those statements, we claim the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. We undertake no obligation to revise or publicly release the results of any revision to these forward-looking statements, except as required by law. Given these risks and uncertainties, readers are cautioned not to place undue reliance on such forward-looking statements.

The following important factors, along with those discussed elsewhere in this report and in other filings with the Securities and Exchange Commission (SEC), could affect future results and could cause those results to differ materially from those expressed in the forward-looking statements:

cyber attacks impacting our networks or systems and any resulting financial or reputational impact;

damage to our infrastructure or disruption of our operations from natural disasters, extreme weather conditions or terrorist attacks and any resulting financial or reputational impact;

the impact of public health crises, including the COVID-19 pandemic, on our operations, our employees and the ways in which our customers use our networks and other products and services;

disruption of our key suppliers’ or vendors' provisioning of products or services, including as a result of geopolitical factors, the COVID-19 pandemic or the potential impacts of global climate change;

material adverse changes in labor matters and any resulting financial or operational impact;

the effects of competition in the markets in which we operate;

failure to take advantage of developments in technology and address changes in consumer demand;

performance issues or delays in the deployment of our 5G network resulting in significant costs or a reduction in the anticipated benefits of the enhancement to our networks;

the inability to implement our business strategy;

adverse conditions in the U.S. and international economies, including inflation in the markets in which we operate;

changes in the regulatory environment in which we operate, including any increase in restrictions on our ability to operate our networks or businesses;

our high level of indebtedness;

significant litigation and any resulting material expenses incurred in defending against lawsuits or paying awards or settlements;

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an adverse change in the ratings afforded our debt securities by nationally accredited ratings organizations or adverse conditions in the credit markets affecting the cost, including interest rates, and/or availability of further financing;

significant increases in benefit plan costs or lower investment returns on plan assets;

changes in tax laws or treaties, or in their interpretation; and

changes in accounting assumptions that regulatory agencies, including the SEC, may require or that result from changes in the accounting rules or their application, which could result in an impact on earnings.

Item 3. Quantitative and Qualitative Disclosures About Market Risk
Information relating to market risk is included in Item 2, Management’s Discussion and Analysis of Financial Condition and Results of Operations under the caption "Market Risk."

Item 4. Controls and Procedures
Our Chief Executive Officer and Chief Financial Officer have evaluated the effectiveness of the registrant’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934), as of the end of the period covered by this quarterly report, that ensure that information relating to the registrant which is required to be disclosed in this report is recorded, processed, summarized and reported within required time periods using the criteria for effective internal control established in Internal Control–Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission in 2013. Based on this evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that the registrant’s disclosure controls and procedures were effective as of March 31, 2022.

In the ordinary course of business, we routinely review our system of internal control over financial reporting and make changes to our systems and processes that are intended to ensure an effective internal control environment. In the third quarter of 2020, we began a multi-year implementation of a new global enterprise resource planning (ERP) system, which will replace many of our existing core financial systems. The ERP system is designed to enhance the flow of financial information, facilitate data analysis and accelerate information reporting. The implementation is expected to occur in phases over the next several years.

As the phased implementation of the new ERP system continues, we could have changes to our processes and procedures which, in turn, could result in changes to our internal controls over financial reporting. As such changes occur, we will evaluate quarterly whether such changes materially affect our internal control over financial reporting.

There were no changes in the Company’s internal control over financial reporting during the first quarter 2022 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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Part II – Other Information

Item 1. Legal Proceedings
Verizon is not subject to any administrative or judicial proceeding arising under any Federal, State or local provisions that have been enacted or adopted regulating the discharge of materials into the environment or primarily for the purpose of protecting the environment that is likely to result in monetary sanctions of $1 million or more.

See Note 11 to the condensed consolidated financial statements for additional information regarding legal proceedings.

Item 1A. Risk Factors
There have been no material changes to our risk factors as previously disclosed in Part I, Item 1A. included in our Annual Report on Form 10-K for the year ended December 31, 2021.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
In February 2020, the Verizon Board of Directors authorized a share buyback program to repurchase up to 100 million shares of the Company's common stock. The program will terminate when the aggregate number of shares purchased reaches 100 million or a new share repurchase plan superseding the current plan is authorized, whichever is sooner. Under the program, shares may be repurchased in privately negotiated transactions, on the open market, or otherwise, including through plans complying with Rule 10b5-1 under the Exchange Act. The timing and number of shares purchased under the program, if any, will depend on market conditions and the Company's capital allocation priorities.

Verizon did not repurchase any shares of Verizon common stock during the three months ended March 31, 2022. At March 31, 2022, the maximum number of shares that could be purchased by or on behalf of Verizon under our share buyback program was 100 million.
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Item 6. Exhibits
Exhibit
Number
Description
Form of 2022 Performance Stock Unit Agreement pursuant to the 2017 Verizon Communications Inc. Long-Term Incentive Plan.
Form of 2022 Restricted Stock Unit Agreement pursuant to the 2017 Verizon Communications Inc. Long-Term Incentive Plan.
Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.INSXBRL Instance Document - the instance document does not appear in the interactive data file because its XBRL tags are embedded within the inline XBRL document.
101.SCHXBRL Taxonomy Extension Schema Document.
101.PREXBRL Taxonomy Presentation Linkbase Document.
101.CALXBRL Taxonomy Calculation Linkbase Document.
101.LABXBRL Taxonomy Label Linkbase Document.
101.DEFXBRL Taxonomy Extension Definition Linkbase Document.
104Cover Page Interactive Data File (formatted as inline XBRL with applicable taxonomy extension information contained in Exhibits 101).
Pursuant to Regulation S-K, Item 601(b)(4)(iii)(A), certain instruments which define the rights of holders of long-term debt of Verizon and its consolidated subsidiaries are not filed herewith, and Verizon hereby agrees to furnish a copy of any such instrument to the SEC upon request.
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Signature
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 VERIZON COMMUNICATIONS INC.
Date: April 27, 2022 By/s/Anthony T. Skiadas
  Anthony T. Skiadas
  Senior Vice President and Controller
  (Principal Accounting Officer)
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