WideOpenWest, Inc. - Quarter Report: 2020 June (Form 10-Q)

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

☒	QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended June 30, 2020

☐	TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

Commission File Number: 001-38101

WideOpenWest, Inc.

(Exact name of registrant as specified in its charter)

Delaware (State or Other Jurisdiction of Incorporation or Organization)	46-0552948 (IRS Employer Identification No.)

7887 East Belleview Avenue, Suite 1000 Englewood, Colorado (Address of Principal Executive Offices)	80111 (Zip Code)

(720) 479-3500

(Registrant’s Telephone Number, Including Area Code)

Securities registered pursuant to Section 12(b) of the Act:


Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common Stock	WOW	New York Stock Exchange

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.


Large accelerated filer ☐	Accelerated filer ☒

Non-accelerated filer ☐	Smaller reporting company ☐
Emerging Growth Company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒

The number of outstanding shares of the registrant’s common stock as of July 28, 2020 was 87,052,178.

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WIDEOPENWEST, INC. AND SUBSIDIARIES

FORM 10-Q

FOR THE PERIOD ENDED JUNE 30, 2020

TABLE OF CONTENTS

		Page
PART I. Financial Information
Item 1:	Financial Statements (Unaudited)
	Condensed Consolidated Balance Sheets	1
	Condensed Consolidated Statements of Operations	2
	Condensed Consolidated Statements of Comprehensive Income	3
	Condensed Consolidated Statements of Changes in Stockholders’ Deficit	4
	Condensed Consolidated Statements of Cash Flows	5
	Notes to the Condensed Consolidated Financial Statements	6
Item 2:	Management’s Discussion and Analysis of Financial Condition and Results of Operations	18
Item 3:	Quantitative and Qualitative Disclosures about Market Risk	26
Item 4:	Controls and Procedures	26
PART II.		27
Item 1:	Legal Proceedings	27
Item 1A:	Risk Factors	28
Item 2:	Unregistered Sales of Equity Securities and Use of Proceeds	28
Item 3:	Defaults Upon Senior Securities	28
Item 4:	Mine Safety Disclosures	28
Item 5:	Other Information	28
Item 6:	Exhibits	29

This Quarterly Report on Form 10-Q is for the three and six months ended June 30, 2020. Any statement contained in a prior periodic report shall be deemed to be modified or superseded for purposes of this Quarterly Report to the extent that a statement contained herein modifies or supersedes such statement. The Securities and Exchange Commission allows us to “incorporate by reference” information that we file with them, which means that we can disclose important information by referring you directly to those documents. Information incorporated by reference is considered to be part of this Quarterly Report. References in this Quarterly Report to “WOW,” “we,” “us,” “our,” or “the Company” are to WideOpenWest, Inc. and its direct and indirect subsidiaries, unless the context specifies or requires otherwise.

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Cautionary Statement Regarding Forward-Looking Statements

Certain statements contained in this Quarterly Report that are not historical facts contain “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements represent our goals, beliefs, plans and expectations about our prospects for the future and other future events. Such statements involve certain risks, uncertainties and assumptions. Forward-looking statements include all statements that are not historical fact and can be identified by terms such as “may,” “intend,” “might,” “will,” “should,” “could,” “would,” “anticipate,” “expect,” “believe,” “estimate,” “plan,” “project,” “predict,” “potential,” or the negative of these terms. Although these forward-looking statements reflect our good-faith belief and reasonable judgment based on current information, these statements are qualified by important factors, many of which are beyond our control, that could cause our actual results to differ materially from those in the forward-looking statements, including, but not limited to:

●

the wide range of competition we face;

●

competitors that are larger and possess more resources;

●

competition for the leisure and entertainment time of audiences;

●

whether our edge-out strategy will succeed;

●

dependence upon a business services strategy, including our ability to secure new businesses as customers;

●

demand for our broadband communications services may be lower than we expect;

●

our ability to respond to rapid technological change; including our ability to develop and deploy new products and technologies;

●

increases in programming and retransmission costs;

●

the effects of regulatory changes in our business;

●

our substantial level of indebtedness;

●

certain covenants in our debt documents;

●

programming exclusivity in favor of our competitors;

●

inability to obtain necessary hardware, software and operational support;

●

loss of interconnection arrangements;

●

failure to receive support from various funds established under federal and state law;

●

exposure to credit risk of customers, vendors and third parties;

●

strain on business and resources from future acquisitions or joint ventures, or the inability to identify suitable acquisitions;

●

potential impairments to our goodwill or franchise operating rights;

●

the disruption or failure of our network information systems or technologies as a result of hacking, viruses, outages or natural disasters in one or more of our geographic markets;

●

fluctuations in our stock price;

●

changes in laws and government regulations that may impact the availability and cost of capital;

●

effects of uncertain economic conditions, particularly in light of the current COVID-19 pandemic, and related factors (e.g., unemployment, disposable income, etc.) which may negatively affect our customers’ demand or ability to pay for our current and future products and services;

●

our ability to manage the risks involved in the foregoing; and

other factors described from time to time in our reports filed or furnished with the Securities and Exchange Commission (“SEC”), and in particular those factors set forth in the section entitled “Risk Factors” in our annual report filed on Form 10-K with the SEC on March 4, 2020 and other reports subsequently filed with the SEC. Given these uncertainties, you should not place undue reliance on any such forward-looking statements. The forward-looking statements included in this report are made as of the date hereof or the date specified herein, based on information available to us as of such date. Except as required by law, we assume no obligation to update these forward-looking statements, even if new information becomes available in the future.

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PART I-FINANCIAL INFORMATION

WIDEOPENWEST, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED BALANCE SHEETS

(unaudited)


	June 30,		December 31,
	2020		2019

	(in millions, except share data)
Assets
Current assets
Cash and cash equivalents	$	39.6	$	21.0
Accounts receivable—trade, net of allowance for doubtful accounts of $7.8 and $7.5, respectively		63.5		65.8
Accounts receivable—other, net		2.3		9.8
Prepaid expenses and other		28.7		22.1
Total current assets		134.1		118.7
Right-of-use lease assets—operating		27.5		26.5
Property, plant and equipment, net		1,076.5		1,073.7
Franchise operating rights		799.5		799.5
Goodwill		408.8		408.8
Intangible assets subject to amortization, net		2.4		2.9
Other non-current assets		45.6		41.5
Total assets	$	2,494.4	$	2,471.6
Liabilities and stockholders’ deficit
Current liabilities
Accounts payable—trade	$	39.7	$	47.1
Accrued interest		3.5		2.7
Current portion of long-term lease liability—operating		6.5		6.1
Accrued liabilities and other		102.8		95.6
Current portion of long-term debt and finance lease obligations		33.1		30.9
Current portion of unearned service revenue		44.3		45.0
Total current liabilities		229.9		227.4
Long-term debt and finance lease obligations—less current portion and debt issuance costs		2,274.4		2,259.5
Long-term lease liability—operating		24.2		23.4
Deferred income taxes, net		193.3		192.5
Other non-current liabilities		11.2		14.7
Total liabilities		2,733.0		2,717.5
Commitments and contingencies
Stockholders' deficit:
Preferred stock, $0.01 par value, 100,000,000 shares authorized; 0 shares issued and outstanding		—		—
Common stock, $0.01 par value, 700,000,000 shares authorized; 95,390,301 and 92,182,207 issued as of June 30, 2020 and December 31, 2019, respectively; 87,064,765 and 84,103,108 outstanding as of June 30, 2020 and December 31, 2019, respectively		0.9		0.9
Additional paid-in capital		328.5		322.8
Accumulated other comprehensive loss		(15.2)		(15.5)
Accumulated deficit		(472.1)		(474.4)
Treasury stock at cost, 8,325,536 and 8,079,099 shares as of June 30, 2020 and December 31, 2019, respectively		(80.7)		(79.7)
Total stockholders’ deficit		(238.6)		(245.9)
Total liabilities and stockholders’ deficit	$	2,494.4	$	2,471.6

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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WIDEOPENWEST, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(unaudited)


	Three months ended				Six months ended
	June 30,				June 30,
	2020		2019		2020		2019

	(in millions, except per share data)
Revenue	$	282.0	$	289.7	$	566.5	$	576.9
Costs and expenses:
Operating (excluding depreciation and amortization)		146.7		144.4		295.8		293.6
Selling, general and administrative		43.0		47.6		89.2		93.1
Depreciation and amortization		56.8		50.9		112.6		100.6
Gain on sale of operating assets, net		—		(0.2)		—		(3.6)
		246.5		242.7		497.6		483.7
Income from operations		35.5		47.0		68.9		93.2
Other income (expense):
Interest expense		(32.4)		(36.0)		(65.9)		(71.6)
Gain on sale of assets, net		0.4		—		0.7		—
Other income, net		0.1		1.9		0.8		2.7
Income before provision for income tax		3.6		12.9		4.5		24.3
Income tax expense		(1.4)		(3.2)		(2.2)		(6.2)
Net income	$	2.2	$	9.7	$	2.3	$	18.1

Basic and diluted earnings per common share
Basic	$	0.03	$	0.12	$	0.03	$	0.22
Diluted	$	0.03	$	0.12	$	0.03	$	0.22
Weighted-average common shares outstanding
Basic		81,612,359		80,675,392		81,325,795		80,513,361
Diluted		82,603,198		80,910,676		82,091,303		80,903,032

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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WIDEOPENWEST, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(unaudited)


	Three months ended				Six months ended
	June 30,				June 30,
	2020		2019		2020		2019

	(in millions)
Net income	$	2.2	$	9.7	$	2.3	$	18.1
Unrealized gain (loss) on derivative instrument, net of tax		3.3		(8.5)		0.3		(11.6)
Comprehensive income	$	5.5	$	1.2	$	2.6	$	6.5

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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WIDEOPENWEST, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ DEFICIT

(unaudited)


								Accumulated
		Common		Treasury		Additional		Other				Total
	Common	Stock		Stock at		Paid-in		Comprehensive		Accumulated		Stockholders'
	Stock	Par Value		Cost		Capital		Loss		Deficit		Deficit

	(in millions, except share data)
Balances at January 1, 2020	84,103,108	$	0.9	$	(79.7)	$	322.8	$	(15.5)	$	(474.4)	$	(245.9)
Changes in accumulated other comprehensive loss	—		—		—		—		(3.0)		—		(3.0)
Stock-based compensation	—		—		—		2.7		—		—		2.7
Issuance of restricted stock, net	2,858,421		—		—		—		—		—		—
Purchase of shares	(199,520)		—		(0.7)		—		—		—		(0.7)
Net income	—		—		—		—		—		0.1		0.1
Balances at March 31, 2020(1)	86,762,009	$	0.9	$	(80.4)	$	325.5	$	(18.5)	$	(474.3)	$	(246.8)
Changes in accumulated other comprehensive loss	—		—		—		—		3.3		—		3.3
Stock-based compensation	—		—		—		3.0		—		—		3.0
Issuance of restricted stock, net	349,673		—		—		—		—		—		—
Purchase of shares	(46,917)		—		(0.3)		—		—		—		(0.3)
Net income	—		—		—		—		—		2.2		2.2
Balances at June 30, 2020(1)	87,064,765	$	0.9	$	(80.7)	$	328.5	$	(15.2)	$	(472.1)	$	(238.6)

(1)	Included in outstanding shares as of March 31, 2020 and June 30, 2020 are 5,292,277 and 5,322,864, respectively, of non-vested shares of restricted stock awards granted to employees and directors.


								Accumulated
		Common		Treasury		Additional		Other				Total
	Common	Stock		Stock at		Paid-in		Comprehensive		Accumulated		Stockholders'
	Stock	Par Value		Cost		Capital		Loss		Deficit		Deficit

	(in millions, except share data)
Balances at January 1, 2019	82,680,380	$	0.9	$	(78.1)	$	312.7	$	(6.5)	$	(510.8)	$	(281.8)
Changes in accumulated other comprehensive loss	—		—		—		—		(3.1)		—		(3.1)
Stock-based compensation	—		—		—		2.1		—		—		2.1
Issuance of restricted stock, net	1,702,482		—		—		—		—		—		—
Purchase of shares	(108,937)		—		(1.1)		—		—		—		(1.1)
Net income	—		—		—		—		—		8.4		8.4
Balances at March 31, 2019(2)	84,273,925	$	0.9	$	(79.2)	$	314.8	$	(9.6)	$	(502.4)	$	(275.5)
Changes in accumulated other comprehensive loss	—		—		—		—		(8.5)		—		(8.5)
Stock-based compensation	—		—		—		2.8		—		—		2.8
Issuance of restricted stock, net	239,903		—		—		—		—		—		—
Purchase of shares	(40,155)		—		(0.3)		—		—		—		(0.3)
Net income	—		—		—		—		—		9.7		9.7
Balances at June 30, 2019(2)	84,473,673	$	0.9	$	(79.5)	$	317.6	$	(18.1)	$	(492.7)	$	(271.8)

(2)	Included in outstanding shares as of March 31, 2019 and June 30, 2019 are 3,703,649 and 3,601,021, respectively, of non-vested shares of restricted stock awards granted to employees and directors.

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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WIDEOPENWEST, INC. AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(unaudited)


	Six Months Ended
	June 30,
	2020		2019

	(in millions)
Cash flows from operating activities:
Net income	$	2.3	$	18.1
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization		112.6		100.6
Deferred income taxes		0.6		5.1
Provision for doubtful accounts		12.2		7.3
Gain on sale of operating assets, net		—		(3.6)
Gain on sale of assets, net		(0.7)		—
Amortization of debt issuance costs and discount		2.4		2.4
Non-cash compensation		5.7		4.9
Other non-cash items		—		0.1
Changes in operating assets and liabilities:
Receivables and other operating assets		(11.6)		(18.1)
Payables and accruals		3.8		2.2
Net cash provided by operating activities	$	127.3	$	119.0
Cash flows from investing activities:
Capital expenditures	$	(115.2)	$	(127.7)
Proceeds from sale of Chicago fiber assets		—		18.6
Other investing activities		(0.7)		(0.6)
Net cash used in investing activities	$	(115.9)	$	(109.7)
Cash flows from financing activities:
Proceeds from issuance of long-term debt	$	91.0	$	47.0
Payments on long-term debt and finance lease obligations		(82.8)		(55.1)
Purchase of shares		(1.0)		(1.4)
Net cash provided by (used in) financing activities	$	7.2	$	(9.5)
Increase (decrease) in cash and cash equivalents		18.6		(0.2)
Cash and cash equivalents, beginning of period		21.0		13.2
Cash and cash equivalents, end of period	$	39.6	$	13.0
Supplemental disclosures of cash flow information:
Cash paid during the periods for interest	$	62.6	$	71.2
Cash (received) paid during the periods for income taxes, net	$	(3.9)	$	0.2
Insurance proceeds received for business interruption	$	—	$	3.2
Non-cash operating activities:
Operating lease additions	$	4.8	$	5.1
Non-cash financing activities:
Finance lease additions	$	6.6	$	9.3
Capital expenditure accounts payable and accruals	$	9.8	$	8.4

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

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WIDEOPENWEST, INC. AND SUBSIDIARIES

NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

FOR THE THREE AND SIX MONTHS ENDED JUNE 30, 2020

(unaudited)

Note 1. General Information

WideOpenWest, Inc. (“WOW” or the “Company”) is a fully integrated provider of high-speed data (“HSD”), cable television (“Video”), and digital telephony (“Telephony”) services. The Company serves customers in nineteen Midwestern and Southeastern markets in the United States. The Company manages and operates its Midwestern broadband networks in Detroit and Lansing, Michigan; Chicago, Illinois; Cleveland and Columbus, Ohio; Evansville, Indiana and Baltimore, Maryland. The Southeastern systems are located in Augusta, Columbus, Newnan and West Point, Georgia; Charleston, South Carolina; Dothan, Auburn, Huntsville and Montgomery, Alabama; Knoxville, Tennessee; and Panama City and Pinellas County, Florida.

The Company’s operations are managed and reported to its Chief Executive Officer (“CEO”), the Company’s chief operating decision maker, on a consolidated basis. The CEO assesses performance and allocates resources based on the consolidated results of operations. Under this organizational and reporting structure, the Company operates as one reportable segment.

Note 2. Summary of Significant Accounting Policies

Principles of Consolidation and Basis of Presentation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) and with the instructions to Form 10-Q and Article 10 of Regulation S-X for interim financial information. Certain information and footnote disclosures normally included in financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to rules and regulations of the Securities and Exchange Commission (“SEC”); however, in the opinion of management, the disclosures made are adequate to ensure the information presented is not misleading. The year-end consolidated balance sheet was derived from audited financial statements.

In the opinion of management, all normally recurring adjustments considered necessary for the fair presentation of the financial statements have been included, and the financial statements present fairly the financial position and results of operations for the interim periods presented. The results of operations for any interim period are not necessarily indicative of results expected for the full year or any future period. These unaudited condensed consolidated financial statements should be read in conjunction with the Company’s 2019 Annual Report on Form 10-K filed with the SEC on March 4, 2020.

All significant intercompany accounts and transactions have been eliminated in consolidation.

Use of Estimates

The preparation of financial statements in accordance with GAAP requires management to make assumptions and estimates that affect the reported amounts and disclosures of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts and disclosures of revenues and expenses during the reporting period. The Company bases its estimates on historical experience and on various other assumptions that it believes are reasonable under the circumstances, including but not limited to the potential impacts arising from COVID-19. As the extent and duration of the impacts from COVID-19 remain unclear, the Company’s estimates and assumptions may evolve as conditions change and the Company is not able to fully predict the overall impact of COVID-19, the CARES Act, or any other current or future legislative programs relating to COVID 19 on the business. To the extent there are differences between those estimates and actual results, the unaudited condensed consolidated financial statements may be materially affected.

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Recently Issued Accounting Standards

In March 2020, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2020-04, Reference Rate Reform (Topic 848), Faciliation of the Effects of Reference Rate Reform on Financial Reporting. ASU 2020-04 provides optional guidance, expedients and exceptions for a limited period of time to ease the potential burden in accounting for (or recognizing the effects of) reference rate reform on financial reporting. The amendments in this update apply to all entities, subject to meeting the criteria, that have contracts, hedging relationships and other transactions that reference LIBOR or another reference rate expected to be discontinuted because of the reference rate reform. The amendments of this update are effective for all entities as of March 12, 2020 through December 31, 2022. The Company is currently evaluating the impact of adopting this guidance and the potential effects it could have on its financial position, results of operations and cash flows.

In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740), Simplifying the Accounting for Income Taxes (“ASU 2019-12”). ASU 2019-12 simplifies the accounting for income taxes by removing certain exceptions to the general principles in Topic 740. The amendments also improve consistent application of and simplify GAAP for other areas of Topic 740 by clarifying and amending existing guidance. ASU 2019-12 is effective for public business entities for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2020. The Company is currently evaluating the timing of adopting this guidance and the impact of adoption on its financial position, results of operations and cash flows.

Recently Adopted Accounting Pronouncements

In August 2018, the FASB issued ASU 2018-15, Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That is a Service Contract (“ASU 2018-15”), which requires a customer in a hosting arrangement that is a service contract to apply the guidance on internal-use software to determine which implementation costs to recognize as an asset and which costs to expense. Costs to develop or obtain internal-use software that cannot be capitalized under Subtopic 350-40, Internal-Use Software, such as training costs and certain data conversion costs, also cannot be capitalized for a hosting arrangement that is a service contract. The amendments require a customer in a hosting arrangement that is a service contract to determine whether an implementation activity relates to the preliminary project stage, the application development stage, or the post-implementation stage. Costs for implementation activities in the application development stage will be capitalized depending on the nature of the costs, while costs incurred during the preliminary project and post-implementation stages will be expensed immediately. ASU 2018-15 is effective for public business entities for fiscal years beginning after December 15, 2019, and interim periods within those fiscal years. The Company adopted this guidance prospectively as of January 1, 2020. The adoption did not have a material impact on the Company’s financial position, results of operations or cash flows.

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Note 3. Revenue from Contracts with Customers

Revenue by Service Offering

The following table presents revenue by service offering for the three months ended June 30, 2020 and 2019, respectively:


	Three months ended June 30, 2020						Three months ended June 30, 2019
	Residential		Business		Total		Residential		Business		Total
	Subscription		Subscription		Revenue		Subscription		Subscription		Revenue

	(in millions)
HSD	$	115.9	$	21.4	$	137.3	$	110.5	$	19.9	$	130.4
Video		99.0		3.5		102.5		105.9		3.7		109.6
Telephony		13.5		10.6		24.1		15.7		10.7		26.4
Total subscription services revenue	$	228.4	$	35.5	$	263.9	$	232.1	$	34.3	$	266.4
Other business services revenue(1)		—		—		6.4		—		—		7.1
Other revenue		—		—		11.7		—		—		16.2
Total revenue	$	228.4	$	35.5	$	282.0	$	232.1	$	34.3	$	289.7

(1)

Includes wholesale and colocation lease revenue of $5.3 million and $5.4 million for the three months ended June 30, 2020 and 2019, respectively.

The following table presents revenue by service offering for the six months ended June 30, 2020 and 2019, respectively:


	Six months ended June 30, 2020							Six months ended June 30, 2019
	Residential		Business		Total			Residential		Business		Total
	Subscription		Subscription		Revenue			Subscription		Subscription		Revenue

	(in millions)
HSD	$	231.2	$	42.7	$	273.9	$	218.6	$	39.3	$	257.9
Video		198.5		7.4		205.9		213.3		7.3		220.6
Telephony		27.5		21.2		48.7		31.7		21.4		53.1
Total subscription services revenue	$	457.2	$	71.3	$	528.5	$	463.6	$	68.0	$	531.6
Other business services revenue(1)		—		—		12.9		—		—		14.2
Other revenue		—		—		25.1		—		—		31.1
Total revenue	$	457.2	$	71.3	$	566.5	$	463.6	$	68.0	$	576.9

(1)

Includes wholesale and colocation lease revenue of $10.7 million and $10.9 million for the six months ended June 30, 2020 and 2019, respectively.

Costs of Obtaining Contracts with Customers

The following table summarizes the activity of costs of obtaining contracts with customers:


	Three months ended				Six months ended
	June 30,				June 30,
	2020		2019		2020		2019

	(in millions)
Balance at beginning of period	$	43.7	$	29.6	$	40.7	$	26.3
Deferral		4.4		5.0		10.1		9.8
Amortization		(2.9)		(1.8)		(5.6)		(3.3)
Balance at end of period	$	45.2	$	32.8	$	45.2	$	32.8

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The following table presents the current and non-current portion of costs of obtaining contracts with customers as of the end of the corresponding periods:


	June 30, 2020		December 31, 2019

	(in millions)
Current costs of obtaining contracts with customers	$	12.0	$	10.0
Non-current costs of obtaining contracts with customers		33.2		30.7
Total costs of obtaining contracts with customers	$	45.2	$	40.7

The current portion and the non-current portion of costs of obtaining contracts with customers are included in prepaid expenses and other and other non-current assets, respectively, in the Company’s unaudited condensed consolidated balance sheets. Amortization of costs of obtaining contracts with customers is included in selling, general and administrative expense in the Company’s unaudited condensed consolidated statements of operations.

Contract Liabilities

The following table summarizes the activity of current and non-current contract liabilities:


	Three months ended				Six months ended
	June 30,					June 30,
	2020		2019		2020		2019

	(in millions)				(in millions)
Balance at beginning of period	$	3.9	$	4.0	$	4.2	$	3.9
Deferral		3.0		4.0		6.7		7.9
Revenue recognized		(3.3)		(3.9)		(7.3)		(7.7)
Balance at end of period	$	3.6	$	4.1	$	3.6	$	4.1

The following table presents the current and non-current portion of contract liabilities as of the end of the corresponding periods:


	June 30, 2020		December 31, 2019

	(in millions)
Current contract liabilities	$	3.0	$	3.6
Non-current contract liabilities		0.6		0.6
Total contract liabilities	$	3.6	$	4.2

The current and the non-current portion of contract liabilities are included in the current portion of unearned service revenue and other non-current liabilities, respectively, in the Company’s unaudited condensed consolidated balance sheets.

Unsatisfied Performance Obligations

Revenue from month-to-month residential subscription service contracts have historically represented a significant portion of the Company’s revenue and the Company expects that this will continue to be the case in future periods. All residential subscription service performance obligations will be satisfied within one year.

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A summary of expected business revenue to be recognized in future periods related to performance obligations which have not been satisfied or are partially unsatisfied as of June 30, 2020 is set forth in the table below:


	2020		2021		2022		Thereafter		Total

	(in millions)
Subscription services	$	40.5	$	56.0	$	26.0	$	11.0	$	133.5
Other business services		2.0		3.0		1.3		0.4		6.7
Total expected revenue	$	42.5	$	59.0	$	27.3	$	11.4	$	140.2

Provision for Doubtful Accounts

The provision for doubtful accounts and the allowance for doubtful accounts are based on the aging of the individual receivables, historical trends and current and anticipated future economic conditions. The Company manages credit risk by disconnecting services to customers who are delinquent, generally after sixty days of delinquency. The Company previously suspended certain collection activities as a result of participation in the Federal Communications Commission (“FCC”) Keep Americans Connected Pledge effective March 12, 2020. The initial two month agreement was extended until June 30, 2020. As a result of the agreement, the Company waived late fees and arranged payment plans for those customers impacted by COVID-19. Individual receivables are written-off after all reasonable efforts to collect the funds have been made. Actual write-offs may differ from the amounts reserved.

The following table presents the change in the allowance for doubtful accounts for trade accounts receivable:


	Three months ended				Six months ended
	June 30,				June 30,
	2020		2019		2020		2019

	(in millions)
Balance at beginning of period	$	9.0	$	7.0	$	7.5	$	7.5
Provision charged to expense		3.8		3.8		9.1		7.3
Accounts written off, net of recoveries		(5.0)		(2.6)		(8.8)		(6.6)
Balance at end of period	$	7.8	$	8.2	$	7.8	$	8.2

The Company established an allowance for doubtful accounts for non-trade accounts receivable of $3.1 million as of June 30, 2020 that is presented within accounts receivable—other in the Company’s unaudited condensed consolidated balance sheet.

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Note 4. Property, Plant and Equipment, Net

Property, plant and equipment consists of the following:


	June 30,		December 31,
	2020		2019

	(in millions)
Distribution facilities	$	1,882.5	$	1,780.7
Customer premise equipment		470.3		460.1
Head-end equipment		349.8		341.2
Telephony infrastructure		98.5		97.9
Computer equipment and software		153.9		146.4
Vehicles		34.3		37.0
Buildings and leasehold improvements		49.5		49.5
Office and technical equipment		34.5		33.5
Land		6.2		6.2
Construction in progress (including material inventory and other)		38.1		61.2
Total property, plant and equipment		3,117.6		3,013.7
Less accumulated depreciation		(2,041.1)		(1,940.0)
	$	1,076.5	$	1,073.7

Depreciation expense for the three months ended June 30, 2020 and 2019 was $56.5 million and $50.5 million, respectively. Depreciation expense for the six months ended June 30, 2020 and 2019 was $111.9 million and $99.7 million, respectively.

Note 5. Franchise Operating Rights and Goodwill

As of June 30, 2020, the Company determined that due to modifications to our internal financial forecasts, which reflect an accelerated shift towards broadband centric consumer buying preferences, as well as potential future impacts of the COVID-19 pandemic, a triggering event had occurred that required an interim impairment analysis for goodwill and franchise operating rights. The Company performed both quantitative and qualitative analysis to determine if the carrying amounts of franchise operating rights were recoverable and a qualitative analysis to determine if the carrying amount of goodwill was recoverable.

For the quantitative analysis of the franchise operating rights, the Company utilized the multi-period excess earnings method, an income approach, which calculates the estimated fair value of an intangible asset by discounting its future cash flows. The estimated fair value is determined based on discrete discounted future cash flows attributable to each franchise operating right intangible asset using assumptions consistent with internal forecasts. Assumptions key in estimating fair value under this method include, but are not limited to, revenue and subscriber growth rates (less anticipated customer churn), operating expenditures, capital expenditures (including any build out), market share achieved or market multiples, contributory asset charge rates, tax rates and a discount rate. The discount rate used in the model represents a weighted average cost of capital and the perceived risk associated with an intangible asset such as the Company’s franchise operating rights.

Based on the results of the analysis, the Company concluded that the fair value of both goodwill and franchise operating rights were in excess of their respective carrying values.

If the Company’s assumptions, including those involving the financial projections and impacts of the COVID-19 pandemic are not achieved, it may be required to record impairment charges in future periods, whether in connection with the Company’s next annual impairment analysis, or on an interim basis. It is not possible at this time to determine if any such future impairment charge would result or, if it does, whether such a charge would be material.

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Note 6. Accrued Liabilities and Other

Accrued liabilities and other consists of the following:


	June 30,		December 31,
	2020		2019

	(in millions)
Programming costs	$	34.1	$	33.4
Interest rate swaps		20.7		14.7
Payroll and employee benefits		20.0		20.8
Franchise and revenue sharing fees		9.9		10.9
Other accrued liabilities		9.5		10.0
Property, income, sales and use taxes		5.1		2.4
Utility pole costs		3.5		3.4
	$	102.8	$	95.6

Note 7. Long-Term Debt and Finance Leases

The following table summarizes the Company’s long-term debt and finance leases:


							December 31,
	June 30, 2020						2019
	Available
	borrowing		Effective		Outstanding		Outstanding
	capacity		interest rate(1)		balance		balance

	(in millions)
Long-term debt:
Term B Loans, net(2)	$	—	5.28	%	$	2,210.1	$	2,220.3
Revolving Credit Facility(3)		215.5	3.19	%		79.0		55.0
Total long-term debt	$	215.5				2,289.1		2,275.3
Finance lease obligations						25.2		23.1
Total long-term debt and finance lease obligations						2,314.3		2,298.4
Debt issuance costs, net(4)						(6.8)		(8.0)
Sub-total						2,307.5		2,290.4
Less current portion						(33.1)		(30.9)
Long-term portion					$	2,274.4	$	2,259.5

(1)	Represents the effective interest rate in effect for all borrowings outstanding as of June 30, 2020 pursuant to each debt instrument including the applicable margin.

(2)	At June 30, 2020 and December 31, 2019 includes $7.2 million and $8.4 million of net discounts, respectively.

(3)

Available borrowing capacity at June 30, 2020 represents $300.0 million of total availability less borrowing of $79.0 million on the Revolving Credit Facility and outstanding letters of credit of $5.5 million. Letters of credit are used in the ordinary course of business and are released when the respective contractual obligations have been fulfilled by the Company.

(4)	At June 30, 2020 and December 31, 2019, debt issuance costs include $5.2 million and $6.0 million related to Term B Loans and $1.6 million and $2.0 million related to the Revolving Credit Facility, respectively.

The Company’s Term B loans will mature on August 19, 2023 and bear interest, at the Company’s option, at a rate equal to ABR plus 2.25% or LIBOR plus 3.25%. Borrowings under the revolving credit facility will mature on May 31, 2022 and bear interest, at the Company's option, at a rate equal to ABR plus 2.00% or LIBOR plus 3.00%. As of June 30, 2020, the Company was in compliance with all debt covenants.

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Note 8. Stock-Based Compensation

WOW’s 2017 Omnibus Incentive Plan provides for grants of stock options, restricted stock and performance awards. The Company’s directors, officers and other employees and persons who engage in services for the Company are eligible for grants under the 2017 Omnibus Incentive Plan. The 2017 Omnibus Incentive Plan has authorized 12,074,128 shares of common stock to be available for issuance, subject to adjustment in the event of a reorganization, stock split, merger or similar change in the Company’s corporate structure of the outstanding shares of common stock.

The following table presents restricted stock activity during the six months ended June 30, 2020:


		Number of
		Unvested
		Restricted Stock
		Shares
Outstanding, beginning of period		3,140,168
Granted		3,444,962
Vested		(1,025,398)
Forfeited		(236,868)
Outstanding, end of period(1)		5,322,864

(1)	The total outstanding unvested shares of restricted stock awards granted to employees and directors are included in total outstanding shares as of June 30, 2020.

For restricted stock awards that contain only service conditions for vesting, the Company calculates the award fair value based on the Company’s closing stock price on the accounting grant date. The Company’s restricted stock awards generally vest ratably over a four year period based on the date of grant.

The Company recorded $3.0 million and $2.8 million for the three months ended June 30, 2020 and 2019, respectively, and recorded $5.7 million and $4.9 million for the six months ended June 30, 2020 and 2019, respectively of non-cash stock-based compensation expense which is reflected in selling, general and administrative expense in the Company’s unaudited condensed consolidated statements of operations.

Note 9. Earnings (Loss) per Common Share

Basic earnings or loss per share attributable to the Company’s common stockholders is computed by dividing net earnings or loss attributable to common stockholders by the weighted average number of common shares outstanding for the period. Diluted earnings or loss per share attributable to common stockholders presents the dilutive effect, if any, on a per share basis of potential common shares (such as restricted stock units) as if they had been vested or converted during the periods presented.


	Three months ended				Six months ended
	June 30,				June 30,
	2020		2019		2020		2019

	(in millions, except share data)
Net income	$	2.2	$	9.7	$	2.3	$	18.1

Basic weighted-average shares		81,612,359		80,675,392		81,325,795		80,513,361
Effect of dilutive securities:
Restricted stock awards		990,839		235,284		765,508		389,671
Diluted weighted-average shares		82,603,198		80,910,676		82,091,303		80,903,032

Basic earnings per share	$	0.03	$	0.12	$	0.03	$	0.22
Diluted earnings per share	$	0.03	$	0.12	$	0.03	$	0.22

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Note 10. Fair Value Measurements

The fair values of cash and cash equivalents, receivables and trade payables approximate their carrying values due to the short-term nature of these instruments. For assets and liabilities of a long-term nature, the Company determines fair value based on the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants. Market or observable inputs are the preferred source of values, followed by unobservable inputs or assumptions based on hypothetical transactions in the absence of market inputs. The Company applies the following hierarchy in determining fair value:

●

Level 1, defined as observable inputs being quoted prices in active markets for identical assets;

●

Level 2, defined as observable inputs other than quoted prices included in Level 1, including quoted prices for similar assets and liabilities in active markets; quoted prices for identical or similar instruments in markets that are not active; and model-derived valuations in which significant inputs and significant value drivers are observable in active markets; and

●

Level 3, defined as values determined using models that utilize significant unobservable inputs for which little or no market data exists, discounted cash flow methodologies or similar techniques, or other determinations requiring significant management judgment or estimation.

The Company’s derivative instrument is accounted for at fair value on a recurring basis and classified within Level 2 of the valuation hierarchy and was valued at $20.7 million and $20.8 million as of June 30, 2020 and December 31, 2019, respectively. The fair value of the derivative instrument is measured as the present value of all expected future cash flows based on the LIBOR-based swap yield curves as of June 30, 2020. The present value calculation uses discount rates that have been adjusted to reflect the credit quality of the Company and its counterparties.

The estimated fair value of the Company’s long-term debt is based on dealer quotes considering current market rates for the Company’s credit facility and is classified as Level 2. The inputs used to determine the fair value of the Company’s aggregate debt balance has trended from quoted market prices in active markets to quoted prices in non-active markets. The fair value of the Company’s long-term debt was valued at $2,117.5 million and $2,220.3 million as of June 30, 2020 and December 31, 2019, respectively. Long-term debt fair value does not include debt issuance costs and discounts.

There were no transfers into or out of Level 1, 2 or 3 during the periods ended June 30, 2020 and December 31, 2019.

The Company’s non-financial assets such as franchises, property, plant, and equipment, and other intangible assets are not measured at fair value on a recurring basis; however, they are subject to fair value adjustments in certain circumstances, such as when there is evidence that an impairment may exist. When such impairments are recorded, fair values are generally classified within Level 3 of the valuation hierarchy.

Note 11. Derivative Instruments and Hedging Activities

The Company is exposed to certain market risks during the normal course of its business arising from adverse changes in interest rates. The Company selectively uses derivative financial instruments (“derivatives”), including interest rate swaps, to manage interest rate risk. The Company does not hold or issue derivative instruments for speculative purposes. Fluctuations in interest rates can be volatile, and the Company’s risk management activities do not totally eliminate these risks. Consequently, these fluctuations could have a significant effect on the Company’s financial results.

The Company’s exposure to interest rate risk results primarily from its variable rate borrowings. On May 9, 2018, the Company entered into variable to fixed interest rate swap agreements for a notional amount of $1,361.2 million to hedge a portion of the outstanding principal balance of its variable rate term loan debt.

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As of June 30, 2020, the Company is the fixed rate payor on two interest rate swap contracts that effectively fix the LIBOR-based index used to determine the interest rates charged on the Company’s total long-term debt of $2,296.3 million, not including debt issuance costs and discounts. These contracts fix approximately 60% of the Company’s term loan variable rate exposure at 2.7% and have an expiration date of May 2021. These swap agreements qualify as hedging instruments and have been designated as cash flow hedges of forecasted LIBOR-based interest payments. As all of the critical terms of each of the derivative instruments matched the underlying terms of the hedged debt and related forecasted interest payments, these hedges were considered highly effective. Based on LIBOR-based swap yield curves as of June 30, 2020, the Company expects to reclassify losses of $20.7 million out of accumulated other comprehensive loss (“AOCL”) into earnings within the next 12 months.

The following table summarizes the notional amounts and fair values of the Company’s outstanding derivatives by risk category and instrument type within the unaudited condensed consolidated balance sheet as of June 30, 2020 and December 31, 2019.


			Fair Value		Fair Value
			Accrued		Other
	Notional		Liabilities		Non-current
	Amount		and Other		Liabilities

Derivatives Designated as Hedging Instruments	(in millions)
Interest rate swap contracts as of June 30, 2020	$	1,330.4	$	20.7	$	—
Interest rate swap contracts as of December 31, 2019	$	1,337.2	$	14.7	$	6.1

Losses recognized in the unaudited condensed consolidated statements of operations for the three and six months ended June 30, 2020 total $5.8 million and $9.6 million, respectively.

Gains (losses) on derivatives designated as cash flow hedges included in the unaudited condensed consolidated statements of comprehensive income (loss) for the three and six months ended June 30, 2020 and 2019 are shown in the table below.


	Three months ended				Six months ended
	June 30,				June 30,
	2020		2019		2020		2019

Interest rate swap contracts(1)	(in millions)
Gain (loss) recorded in AOCL on derivatives, before tax	$	4.3	$	(10.2)	$	0.4	$	(16.4)
Tax impact		(1.0)		1.7		(0.1)		4.8
Gain (loss) reclassified from AOCL into income, net		3.3		(8.5)		0.3		(11.6)

(1)	Gains (losses) on derivatives reclassified from AOCL into income will be included in “Interest expense” in the unaudited condensed consolidated statements of operations, the same line item as the earnings effect of the hedged item.

For the periods presented, all cash flows associated with derivatives are classified as operating cash flows in the unaudited condensed consolidated statements of cash flows.

Note 12. Income Taxes

The Company accounts for income taxes under the asset and liability method. Under this method, deferred tax assets and liabilities are determined based on the difference between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the year in which the difference is expected to reverse. Additionally, the impact of changes in the tax rates and laws on deferred taxes, if any, is reflected in the unaudited condensed consolidated financial statements in the period of enactment.

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The Company reported income tax expense of $1.4 million and $3.2 million for the three months ended June 30, 2020 and 2019, respectively and $2.2 million and $6.2 million for the six months ended June 30, 2020 and 2019, respectively. The Company’s effective federal and state income tax rate during the three and six months ended June 30, 2020 is primarily related to a reduction in income for the six months ended, a decrease in expected tax benefits on stock-based compensation, as well as an additional valuation allowance related to certain net state deferred tax assets.

As a result of the Coronavirus Aid, Relief and Economic Security (“CARES”) Act enacted on March 27, 2020, companies are able to request refunds of the remaining amount of refundable Alternative Minimum Tax carryforwards. Previously, the remaining amount would have been refunded between 2020 and 2021. The Company received refunds of approximately $4.4 million during the second quarter of 2020.

The CARES Act also contains modifications on the limitation of business interest for tax years 2020 and 2019. The modifications to Section 163(j) increase the allowable business interest deduction from 30% of adjusted taxable income to 50% of adjusted taxable income. This modification will ultimately decrease the interest limitation deferred tax asset and increase the net operating loss deferred tax asset resulting in no material impact to the financial statements. Additionally, the Company has begun to defer the employer’s portion of social security payroll taxes to 2021 and 2022 as allowed under the CARES Act.

Note 13. Commitments and Contingencies

IPO Shareholder Class Action. Beginning in June 2018, four different plaintiffs’ firms filed five separate class-action lawsuits against WOW, certain individual defendants, and the private equity sponsors and underwriters of the May 2017 initial public offering. The actions allege violations of Sections 11, 12, and 15 of the 1933 Securities Act. The three actions filed in New York have been consolidated as Kirkland. et al. v. WideOpenWest, Inc., et al., 653248/2018. The other two actions, which were filed in Colorado state court, have been stayed by agreement until final resolution of the Kirkland action. The Plaintiffs in Kirkland allege that Defendants made or caused misstatements to be made in the Registration Statement and Prospectus (“Offering Materials”) issued in connection with the IPO. On January 17, 2019, Defendants filed an omnibus motion to dismiss all claims for failure to state causes of action which the court denied in part and granted in part on May 18, 2020, with the Company thereafter appealing those claims not dismissed. The court is considering a litigation schedule that anticipates trial in 2022 or 2023. The Company believes the plaintiffs’ claims to be without merit and is vigorously defending against them.

Sprint Patent Infringement Claim. On March 7, 2018, Sprint Communications Company L.P (“Sprint”) filed complaints in the U.S. District Court for the District of Delaware alleging that the Company (and other industry participants) infringe patents purportedly relating to Sprint’s Voice over Internet Protocol (“VoIP”) services. The lawsuit is part of a pattern of litigation that was initiated as far back as 2007 by Sprint against numerous broadband and telecommunications providers. The Company has multiple legal and contractual defenses and is vigorously defending against the claims. Additionally, the Company is pursuing indemnification claims against equipment providers whose equipment is implicated by the claims. Formal discovery was completed in mid-February 2020, with a trial scheduled toward the end of 2020. The Company is unable at this time to determine whether the outcome of the litigation would have a material impact on the Company’s financial position, results of operations or cash flows.

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In accordance with GAAP, the Company accrues an expense for pending litigation when it determines that an unfavorable outcome is probable and the amount of the loss can be reasonably estimated. Legal defense costs are expensed as incurred. None of the Company’s existing accruals for pending matters is material. The Company consistently monitors its pending litigation for the purpose of adjusting its accruals and revising its disclosures accordingly, in accordance with GAAP, when required. However, litigation is subject to uncertainty, and the outcome of any particular matter is not predictable. The Company will vigorously defend its interests in pending litigation, and the Company believes that the ultimate resolution of all such matters, after considering insurance coverage or other indemnities to which it is entitled, will not have a material adverse effect on its consolidated financial position, results of operations, or cash flows.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Overview

We are a fully integrated provider of high-speed data (“HSD”), cable television (“Video”), and digital telephony (“Telephony”) services to residential customers and offer a full range of products and services to business customers. Our services are delivered across 19 markets via our advanced hybrid fiber-coax (“HFC”) network. Our footprint covers certain suburban areas within the states of Alabama, Florida, Georgia, Illinois, Indiana, Maryland, Michigan, Ohio, South Carolina and Tennessee. At June 30, 2020, our broadband networks passed 3.2 million homes and businesses and served 844,500 customers.

Our core strategy is to provide outstanding service at affordable prices. We execute this strategy by managing our operations to focus on the customer. We believe that the customer experience should be reliable, easy and pleasantly surprising, every time. To achieve this customer experience, we operate one of the most technically advanced and uniform networks in the industry with approximately 97% of our network at 750 MHz or greater capacity.

Our advanced network offers HSD speeds up to 1 GIG (1000 Mbps) in approximately 95% of our footprint. Led by our robust HSD offering, our products are available either as a bundle or as an individual service to residential and business service customers. We continue to operate under a broadband-centric growth strategy. Based on our per subscriber economics, we believe that HSD represents the greatest opportunity to enhance profitability across our residential and business markets.

In the first quarter of 2020, we began to shift our offerings towards IP driven services in certain markets through over-the-top (“OTT”) trials, in which we offered customers HSD only service with an alternative video streaming option (e.g., Amazon Firestick). Additionally, we launched our WOW tv+ service which provides IP based video service to our customers. Our new Internet based video platform offers many advantages compared to the legacy video services we have historically provided, including an integrated customer experience for consuming video content through multiple mediums. The platform also provides for integration with android-based Internet of Things (“IoT”) devices within each customer home as well as provides operational benefits for WOW as we deploy more efficient set-top boxes and recapture bandwidth within our network.

In addition, we have entered into agreements with YouTube TV and Sling TV, alongside previous agreements with Philo and Fubo, to promote their services alongside our HSD service. These initiatives are moving WOW toward our objective of clearing our network for better bandwidth utilization, providing more desired solutions for our customers, and optimization of our customer service efforts.

During the second quarter of 2020, we continued to focus on our response to the current global health crisis related to the outbreak of coronavirus, or COVID-19. As the situation evolved and our customers adjusted to working from home and remote learning, and businesses shifted to online platforms and delivery services, WOW continued to deliver uninterrupted service while managing network bandwidth needs. Additionally, we accelerated initiatives to provide self-service options to our customers, including enhancements to our online store and the deployment of a self-installation kit.

The culmination of these efforts contributed to an increase of 24,100 HSD revenue generating units, or “RGUs” as further defined below, during the first six months of 2020. WOW recognizes that the global health crisis has accelerated the trend of consuming content over the internet. In the first half of 2020, the average percentage of HSD only new connections was approximately 72% compared to an annual 2019 average percentage of approximately 58%. Additionally, new customers are connecting at higher speeds. During the second quarter of 2020, over 80% of new customers receiving HSD only service were purchasing 200MB or higher whereas in prior quarters this percentage was approximately 50%. WOW expects to meet capacity demands as network traffic continues to increase.

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As of June 30, 2020, we are not able to fully predict the overall impact of the global health crisis on our business. While we have not seen a significant increase in delinquent payments, we have increased our allowance for doubtful accounts by an immaterial amount as a precaution resulting from uncertainty related to the potential impact of our residential and business service customers’ ability to pay for services. Additionally, while we have seen only a slight delay in the overall timing of customer payments, we are not yet able to assess the future economic impact of WOW’s agreement to suspend disconnections and collection efforts related to COVID-19.

Thus far, we have not experienced any adverse effects on our abilty to procure materials and equipment. However, we are not able to predict if we will incur delays in obtaining required materials from suppliers and vendors throughout the duration of the global health crisis.

We reviewed the provisions outlined in the Coronavirus Aid, Relief, and Economic Security (“CARES”) Act and have taken advantage of the following provisions: (i) deferral of the employer’s portion of social security payroll taxes to 2021 and 2022, (ii) the interest expense limitation increase from 30% to 50%, and (iii) the acceleration of Alternative Minimum Tax refund credits to 2020. However, while we continue to evaluate the provisions of the CARES Act and other governmental relief efforts, we do not anticipate any other provisions of the CARES Act or other such relief efforts to have a significant impact on our business.

Critical Accounting Policies and Estimates

For a discussion of our critical accounting policies and the means by which we develop estimates refer to “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our 2019 Annual Report on Form 10-K. There have been no material changes from the critical policies described in our Form 10-K.

During the three months ended June 30, 2020, we identified a triggering event requiring an interim impairment analysis for goodwill and franchise operating rights. The Company performed both quantitative and qualitative analysis to determine if the carrying amounts of franchise operating rights were recoverable and a qualitative analysis to determine if the carrying amount of goodwill was recoverable. Based on the results of the analysis, the Company concluded that the fair value of both goodwill and franchise operating rights were in excess of their respective carrying values and as such, did not recognize an interim impairment charge. However, the Company has identified two franchise operating right reporting units that are within 10% of the estimated fair value.

Homes Passed and Subscribers

We report homes passed as the number of serviceable addresses, such as single residence homes, apartments and condominium units, and businesses passed by our broadband network and listed in our database. We report total subscribers as the number of subscribers who receive at least one of our HSD, Video or Telephony services, without regard to which or how many services they subscribe. We define each of the individual HSD subscribers, Video subscribers and Telephony subscribers as a revenue generating unit (“RGU”). The following table summarizes homes passed, total subscribers and total RGUs for our services as of each respective date and does not make adjustment for any of the Company’s acquisitions or divestitures:


	Jun. 30,	Sep. 30,	Dec. 31,	Mar. 31,	Jun. 30,
	2019(1)	2019	2019	2020	2020
Homes passed	3,199,500	3,215,500	3,237,200	3,235,200	3,237,700
Total subscribers	809,800	817,600	823,400	838,000	844,500
HSD RGUs	763,700	773,900	781,500	797,600	805,600
Video RGUs	387,100	380,800	373,800	365,800	351,700
Telephony RGUs	198,100	195,700	193,100	190,900	188,100
Total RGUs	1,348,900	1,350,400	1,348,400	1,354,300	1,345,400

(1)

The Company transitioned statistical reporting tools and standardized reporting methodologies in the third quarter of 2019. The standardized reporting led to the following decreases on June 30, 2019 subscriber and RGU counts: total subscribers (1,500), HSD RGUs (1,800), Video RGUs (1,000), and Total RGUs (2,800).

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The following table displays the homes passed and subscribers related to the Company’s edge-out activities:


	Jun. 30,	Sep. 30,	Dec. 31,	Mar. 31,	Jun. 30,
	2019	2019	2019	2020	2020
Homes passed	152,600	166,600	186,900	187,700	189,700
Total subscribers	37,600	39,500	42,500	44,300	45,200
HSD RGUs	36,900	39,200	42,300	44,000	44,900
Video RGUs	17,800	18,100	18,700	19,200	19,100
Telephony RGUs	5,500	7,100	7,500	7,800	7,800
Total RGUs	60,200	64,400	68,500	71,000	71,800

While we take appropriate steps to ensure subscriber information is presented on a consistent and accurate basis at any given balance sheet date, we periodically review our policies in light of the variability we may encounter across our different markets due to the nature and pricing of products, services, and billing systems. Accordingly, we may from time to time make appropriate adjustments to our subscriber information based on such reviews.

Financial Statement Presentation

Revenue

Our operating revenue is primarily derived from monthly recurring charges for HSD, Video, Telephony and other business services to residential and business customers, in addition to other revenues.

●

HSD revenue consists primarily of fixed monthly fees for data service and rental of modems.

●

Video revenue consists primarily of fixed monthly fees for basic, premium and digital cable television services and rental of video converter equipment, as well as charges from optional services, such as pay-per-view, video-on-demand and other events available to the customer. The Company is required to pay certain cable franchising authorities an amount based on the percentage of gross revenue derived from video services. The Company generally passes these fees on to the customer, which is included in video revenue.

●

Telephony revenue consists primarily of fixed monthly fees for local service and enhanced services, such as call waiting, voice mail and measured and flat rate long-distance service.

●

Other business service revenue consists primarily of monthly recurring charges for session initiated protocol, web hosting, metro Ethernet, wireless backhaul, broadband carrier services and cloud infrastructure services provided to business customers.

●

Other revenue consists primarily of revenue from line assurance warranty services provided to residential and business customers and revenue from advertising placement.

Revenues attributable to monthly subscription fees charged to customers for our HSD, Video and Telephony services provided by our cable systems were 93% and 92% of total revenue for the six months ended June 30, 2020 and 2019, respectively. The remaining percentage of non-subscription revenue is derived primarily from other business services, line assurance warranty services and advertising placement.

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Costs and Expenses

Our expenses primarily consist of operating, selling, general and administrative expenses, depreciation and amortization expense, and interest expense.

Operating expenses primarily include programming costs, data costs, transport costs and network access fees related to our HSD, Video and Telephony services, costs of dark fiber sales, network operations and maintenance services, customer service and call center expenses, bad debt, billing and collection expenses and franchise and other regulatory fees.

Selling, general and administrative expenses primarily include salaries and benefits of corporate and field management, sales and marketing personnel, human resources and related administrative costs.

Depreciation and amortization includes depreciation of our broadband networks and equipment, buildings and leasehold improvements and amortization of other intangible assets with definite lives primarily related to acquisitions. Depreciation and amortization expense is presented separately from operating and selling, general and administrative expenses in the accompanying unaudited condensed consolidated statements of operations.

We control our costs of operations by maintaining strict controls on expenditures. More specifically, we are focused on managing our cost structure by improving workforce productivity, increasing the effectiveness of our purchasing activities and maintaining discipline in customer acquisition. We expect programming expenses to continue to increase per Video subscriber due to a variety of factors, including increased demands by owners of some broadcast stations for carriage of other services or payments to those broadcasters for retransmission consent and annual increases imposed by programmers with additional selling power as a result of media consolidation. We have not been able to fully pass these increases on to our customers without the loss of customers, nor do we expect to be able to do so in the future.

Results of Operations

The following table summarizes our results of operations for the three and six months ended June 30, 2020 and 2019:


	Three months ended				Six months ended
	June 30,				June 30,
	2020		2019		2020		2019

	(in millions)
Revenue	$	282.0	$	289.7	$	566.5	$	576.9
Costs and expenses:
Operating (excluding depreciation and amortization)		146.7		144.4		295.8		293.6
Selling, general and administrative		43.0		47.6		89.2		93.1
Depreciation and amortization		56.8		50.9		112.6		100.6
Gain on sale of operating assets, net		—		(0.2)		—		(3.6)
		246.5		242.7		497.6		483.7
Income from operations		35.5		47.0		68.9		93.2
Other income (expense):
Interest expense		(32.4)		(36.0)		(65.9)		(71.6)
Gain on sale of assets, net		0.4		—		0.7		—
Other income, net		0.1		1.9		0.8		2.7
Income before provision for income tax		3.6		12.9		4.5		24.3
Income tax expense		(1.4)		(3.2)		(2.2)		(6.2)
Net income	$	2.2	$	9.7	$	2.3	$	18.1

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Revenue

Revenue for the three and six months ended June 30, 2020 decreased $7.7 million, or 3%, and $10.4 million, or 2%, respectively, as compared to the corresponding periods in 2019 as follows:


	Three months ended				Six months ended
	June 30,				June 30,
	2020		2019		2020		2019

	(in millions)
Residential subscription	$	228.4	$	232.1	$	457.2	$	463.6
Business services subscription		35.5		34.3		71.3		68.0
Total subscription		263.9		266.4		528.5		531.6
Other business services		6.4		7.1		12.9		14.2
Other		11.7		16.2		25.1		31.1
	$	282.0	$	289.7	$	566.5	$	576.9

Subscription Revenue

Total subscription revenue decreased $2.5 million, or 1%, and $3.1 million or 1%, during the three and six months ended June 30, 2020, as compared to the corresponding periods in 2019. The decreases were driven by a $14.1 million and $26.1 million shift in the service offering mix, respectively, as we continue to experience a reduction in Video and Telephony RGUs. The service offering mix is partially offset by a $2.1 million and $6.8 million increase in average revenue per unit (“ARPU”), respectively as HSD acquisition sell-in ARPU has increased coupled with periodic service rate increases, and a $9.5 million and $16.2 million increase in volume attributable almost exclusively to the addition of HSD subscribers. ARPU is calculated as subscription revenue for each of the HSD, Video and Telephony services divided by the average total RGUs for each service category for the respective period.

Other Business Services

Other business services revenue decreased $0.7 million, or 10% and $1.3 million, or 9%, during the three and six months ended June 30, 2020, as compared to the corresponding periods in 2019. The decreases in each period were primarily due to decreases in data center revenue.

Other

Other revenue decreased $4.5 million, or 28% and $6.0 million, or 19%, during the three and six months ended June 30, 2020, as compared to the corresponding periods in 2019, primarily due to a decrease in advertising and late fee revenue. The reduction of late fee revenue in each period is attributable to the Company’s participation in the “FCC” pledge effective March 12, 2020 to stop charging late fees to customers affected by the global health crisis.

Operating expenses (excluding depreciation and amortization)

Operating expenses (excluding depreciation and amortization) increased $2.3 million, or 2%, and $2.2 million, or 1%, during the three and six months ended June 30, 2020, as compared to the corresponding periods in 2019. We recorded additional bad debt expense of $2.1 million and $5.3 million during the three and six months ended June 30, 2020, respectively related to trade accounts receivable and non-trade accounts receivable as a result of uncertainties around the economic positions of our customers impacted by the global health crisis. In addition the Company incurred additional costs associated with hardware and software expense and third-party service providers due to the global pandemic. These increases were offset by decreases in direct operating expenses, specifically programming expense.

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Incremental contribution

Incremental contribution is defined as subscription services revenue less costs directly incurred from third parties in connection with the provision of such services to our customers (service direct expense). Incremental contribution increased $1.9 million, or 1%, during the three months ended June 30, 2020 compared to the three months ended June 30, 2019 and $6.3 million, or 2% during the six months ended June 30, 2020 compared to the six months ended June 30, 2019.

The increase is primarily due to the decrease in programming expense resulting from reduced Video RGUs, partially offset by the decrease in subscription services revenue. Programming expense decreased from $92.4 million for the three months ended June 30, 2019 to $87.9 million for the three months ended June 30, 2020 and $187.1 million for the six months ended June 30, 2019 to $177.7 million for the six months ended June 30, 2020.

Selling, general and administrative (SG&A) expenses

Selling, general and administrative expenses decreased $4.6 million, or 10%, and $3.9 million, or 4%, during the three and six months ended June 30, 2020, respectively, compared to the corresponding periods in 2019. The decreases are primarily attributable to decreased compensation, restructuring, and travel and entertainment expenses, partially offset by an increase in marketing expense.

Depreciation and amortization expenses

Depreciation and amortization expenses increased $5.9 million, or 12%, and $12.0 million, or 12%, during the three and six months ended June 30, 2020, respectively, compared to the corresponding periods in 2019. The increases are primarily attributable to assets placed in service in the fourth quarter of 2019 combined with an increase of equipment and vehicle lease activity.

Interest expense

Interest expense decreased $3.6 million, or 10%, and $5.7 million, or 8%, during the three and six months ended June 30, 2020, respectively, compared to the corresponding periods in 2019. The decreases are primarily due to lower interest rates during the three and six months ended June 30, 2020 compared to the corresponding periods in 2019.

Income tax expense

We reported income tax expense of $1.4 million and $3.2 million for the three months ended June 30, 2020 and 2019, respectively, and income tax expense of $2.2 million and $6.2 million for the six months ended June 30, 2020 and 2019, respectively. The Company’s effective federal and state income tax rate during the three and six months ended June 30, 2020 is primarily related to a reduction in income for the six months ended, a decrease in expected tax benefits on stock-based compensation, and an additional valuation allowance related to certain state deferred tax assets.

Use of Incremental Contribution and Adjusted EBITDA

We use certain measures that are not defined by GAAP to evaluate various aspects of our business such as adjusted EBITDA and incremental contribution. These measures should be considered in addition to, not as a substitute for, consolidated net income (loss) and operating income (loss) or any other performance measures derived in accordance with GAAP as measures of operating performance or operating cash flows, or as measures of liquidity. Our use of the terms adjusted EBITDA and incremental contribution may vary from others in our industry. These metrics have important limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of our results as reported under GAAP. These metrics do not identify or allocate any other operating costs and expenses that are components of our income (loss) from operations to specific subscription revenues as we do not measure or record such costs and expenses in a manner that would allow attribution to a specific component of subscription revenue.

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Adjusted EBITDA

The following table provides a reconciliation of adjusted EBITDA to net income or loss, which is the most directly comparable GAAP measure, for the three and six months ended June 30, 2020 and 2019:


	Three months ended				Six months ended
	June 30,				June 30,
	2020		2019		2020		2019

	(in millions)
Net income	$	2.2	$	9.7	$	2.3	$	18.1
Depreciation and amortization		56.8		50.9		112.6		100.6
Gain on sale of operating assets, net		—		(0.2)		—		(3.6)
Interest expense		32.4		36.0		65.9		71.6
Gain on sale of assets, net		(0.4)		—		(0.7)		—
Non-recurring professional fees, M&A integration and restructuring expense		6.0		8.4		13.2		16.9
Non-cash stock compensation		3.0		2.8		5.7		4.9
Other income, net		(0.1)		(1.9)		(0.8)		(2.7)
Income tax expense		1.4		3.2		2.2		6.2
Adjusted EBITDA	$	101.3	$	108.9	$	200.4	$	212.0

Incremental contribution

Incremental contribution is included herein because we believe that it is a key metric used by our management to assess the financial performance of the business by showing how the relative relationship of the various components of subscription services contributes to our overall consolidated historical results. Our management further believes that it provides useful information to investors in evaluating our financial condition and results of operations because the additional detail illustrates how an incremental dollar of revenue generates cash, before any unallocated costs are considered, which we believe is a key component of our overall strategy and important for understanding what drives our cash flow position relative to our historical results. Incremental contribution is defined by us as the components of subscription revenue, less costs directly incurred from third parties in connection with the provision of such services to our customers.

The following table provides a reconciliation of incremental contribution to income from operations, which is the most directly comparable GAAP measure, for the three and six months ended June 30, 2020 and 2019:


	Three months ended				Six months ended
	June 30,				June 30,
	2020		2019		2020		2019

	(in millions)
Income from operations	$	35.5	$	47.0	$	68.9	$	93.2
Revenue (excluding subscription revenue)		(18.1)		(23.3)		(38.0)		(45.3)
Other non-allocated operating expense (excluding depreciation and amortization)		51.9		45.2		104.6		93.0
Selling, general and administrative		43.0		47.6		89.2		93.1
Depreciation and amortization		56.8		50.9		112.6		100.6
Loss (gain) on sale of assets, net		—		(0.2)		—		(3.6)
Incremental contribution	$	169.1	$	167.2	$	337.3	$	331.0

Liquidity and Capital Resources

At June 30, 2020, we had $134.1 million in current assets, including $39.6 million in cash and cash equivalents, and $229.9 million in current liabilities. Our outstanding consolidated debt and finance lease obligations aggregated to $2,307.5 million, of which $33.1 million is classified as current in our unaudited condensed consolidated balance sheet as of such date.

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We are required to prepay principal amounts under our Senior Secured Credit Facilities credit agreement if we generate excess cash flow, as defined in the credit agreement. As of June 30, 2020, we had borrowing capacity of $215.5 million under our Revolving Credit Facility and were in compliance with all our debt covenants. Thus far, we have not experienced significant effects on our liquidity as a result of the global health crisis. We made a precautionary drawing of $50.0 million on our revolving credit facility in April 2020 in response to the uncertainty in the capital markets and future economic conditions. We re-paid this precautionary draw in June 2020 based on the stability of the capital markets and further understanding of the impact of the global health crisis on the business. Accordingly, we believe that we have sufficient resources to fund our obligations and anticipated liquidity requirements in the foreseeable future in light of the current economic uncertainties.

Historical Operating, Investing, and Financing Activities

Operating Activities

Net cash provided by operating activities increased from $119.0 million for the six months ended June 30, 2019 to $127.3 million for the six months ended June 30, 2020. The increase is primarily due to timing differences of our receivables and payables.

Investing Activities

Net cash used in investing activities increased from $109.7 million for the six months ended June 30, 2019 to $115.9 million for the six months ended June 30, 2020. The change is primarily attributable to proceeds from the sale of the Chicago fiber assets received during the first six months of 2019.

We have ongoing capital expenditure requirements related to the maintenance, expansion and technological upgrades of our network. Capital expenditures are funded primarily through a combination of cash on hand and cash flow from operations. Our capital expenditures were $115.2 million and $127.7 million for the six months ended June 30, 2020 and 2019, respectively. The $12.5 million decrease from the six months ended June 30, 2019 to the six months ended June 30, 2020 is primarily due to a decrease in edge-out expenditures partially offset by an increase in HSD customer premise equipment (“CPE”) purchases to ensure the Company received the necessary equipment to meet customer demand in light of the coronavirus outbreak and mitigate against potential supply chain issues. Additionally, the Company is no longer incurring costs in relation to the Construction Services Agreement as it was completed during the third quarter of 2019. Capital expenditures associated with the Construction Services Agreement were recognized within the business services capital expenditure category in 2019.

The following table sets forth additional information regarding our capital expenditures for the periods presented:


	Six months ended
	June 30,
	2020		2019
Capital Expenditures
Customer premise equipment(1)	$	70.4	$	55.9
Scalable infrastructure(2)		12.8		9.2
Line extensions(3)		9.2		31.7
Support capital and other(4)		22.8		30.9
Total	$	115.2	$	127.7
Capital expenditures included in total related to:
Edge-outs(5)	$	4.7	$	15.7
Business services(6)	$	9.4	$	20.6

(1)	Customer premise equipment (“CPE”) includes equipment and installation costs incurred to deliver services to residential and business services customers. CPE includes the costs of acquiring and installing our set-top boxes and modems, as well as the cost of customer connections to our network.

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(2)	Scalable infrastructure includes costs, not directly related to customer acquisition activity, to support new customer growth and provide service enhancements (e.g., headend equipment).

(3)	Line extensions include costs associated with new home development within our footprint and edge-outs (e.g., fiber / coaxial cable, amplifiers, electronic equipment, make-ready and design engineering).

(4)	Support capital and other includes costs to modify or replace existing HFC network, including enhancements, and all other costs to support day-to-day operations, including land, buildings, vehicles, office equipment, tools and test equipment.

(5)	Edge-outs represent costs to extend our network into new adjacent service areas, including the associated CPE.

(6)	Business services represent costs associated with the build-out of our network to support business services customers, including the associated CPE.

Financing Activities

The change from net cash used in financing activities of $9.5 million for the six months ended June 30, 2019 to net cash provided by financing activities of $7.2 million for the six months ended June 30, 2020, is primarily due to an increase in net borrowings of $16.3 million during the six months ended June 30, 2020 compared to the six months ended June 30, 2019.

Item 3. Quantitative and Qualitative Disclosures About Market Risk

Our exposure to market risk is limited and primarily related to fluctuating interest rates associated with our variable rate indebtedness under our Senior Secured Credit Facility. As of June 30, 2020, borrowings under our Term B Loans and Revolving Credit Facility bear interest at our option at a rate equal to either an adjusted LIBOR rate (which is subject to a minimum rate of 1.00% for Term B Loans) or an ABR (which is subject to a minimum rate of 1.00% for Term B Loans), plus the applicable margin. The applicable margins for the Term B Loans is 3.25% for adjusted LIBOR loans and 2.25% for ABR loans. The applicable margin for borrowings under the Revolving Credit Facility is 3.00% for adjusted LIBOR loans and 2.00% for ABR loans. We manage the impact of interest rate changes on earnings and operating cash flows by entering into derivative instruments to protect against increases in the interest rates on our variable rate debt. We use interest rate swaps, where we receive variable rate amounts in exchange for fixed rate payments. As of June 30, 2020, after considering our interest rate swaps, approximately 40% of our Senior Secured Credit Facility is still variable rate debt. A hypothetical 100 basis point (1%) change in LIBOR interest rates (based on the interest rates in effect under our Senior Secured Credit Facility as of June 30, 2020) would result in an annual interest expense change of up to approximately $9.7 million on our Senior Secured Credit Facility.

Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

We maintain disclosure controls and procedures that are designed to ensure that information required to be disclosed in our Exchange Act reports is recorded, processed, summarized and reported within the time periods specified in the U.S. Securities and Exchange Commission rules and forms and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer (together, the “Certifying Officers”), as appropriate, to allow for timely decisions regarding required disclosure.

In designing and evaluating disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance, not absolute assurance of achieving the desired objectives. Also, the design of a control system must reflect the fact that there are resource constraints and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that misstatements due to error or fraud will not occur or that all control issues and instances of fraud, if any, have been detected. These inherent limitations include the realities that judgments in decision-making can be faulty and that breakdowns can occur because of simple error or mistake. The design of any system of controls is based, in part, upon certain assumptions about the likelihood of future events and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions.

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Our management, with the participation of the Certifying Officers, evaluated the effectiveness of our disclosure controls and procedures (as defined in Rule 13a-15(e) under the Exchange Act) as of June 30, 2020. Based on these evaluations, the Chief Executive Officer and the Chief Financial Officer concluded that our disclosure controls and procedures required by paragraph (b) of Rule 13a-15 or 15d-15 were effective as of June 30, 2020. Our management has concluded that the unaudited condensed consolidated financial statements included in this quarterly filing fairly represent in all material respects our financial position, results of operations, cash flows and changes in shareholders’ deficit as of and for the periods presented in accordance with U.S. GAAP.

Changes in Internal Control over Financial Reporting

There were no changes in our internal control over financial reporting (as defined in Rule 13a-15(f) of the Exchange Act) that occurred during the second quarter of 2020.

PART II

Item 1. Legal Proceedings

IPO Shareholder Class Action. Beginning in June 2018, four different plaintiffs’ firms filed five separate class-action lawsuits against WOW, certain individual defendants, and the private equity sponsors and underwriters of the May 2017 initial public offering. The actions allege violations of Sections 11, 12, and 15 of the 1933 Securities Act. The three actions filed in New York have been consolidated as Kirkland. et al. v. WideOpenWest, Inc., et al., 653248/2018 in the federal court in the Southern District of New York. The other two actions, which were filed in Colorado state court, have been stayed by agreement until final resolution of the Kirkland action. The Plaintiffs in Kirkland allege that Defendants made or caused misstatements to be made in the Registration Statement and Prospectus (“Offering Materials”) issued in connection with the IPO. On January 17, 2019, Defendants filed an omnibus motion to dismiss all claims for failure to state causes of action which the court denied in part and granted in part on May 18, 2020, with the Company thereafter appealing those claims not dismissed. The court is considering a litigation schedule that anticipates trial in 2022 or 2023. The Company believes plaintiffs claims to be without merit and is vigorously defending against them.

The Company is party to various legal proceedings (including individual, class and putative class actions) arising in the normal course of its business covering a wide range of matters and types of claims including, but not limited to, general contracts, billing disputes, rights of access, programming, taxes, fees and surcharges, consumer protection, trademark and patent infringement, employment, regulatory, tort, claims of competitors and disputes with other carriers. In addition, in the normal course of business, we are subject to various other legal and regulatory claims and proceedings directed at or involving us, which in our opinion will not have a material adverse effect on our financial position or results of operations or liquidity.

In accordance with GAAP, the Company accrues an expense for pending litigation when it determines that an unfavorable outcome is probable and the amount of the loss can be reasonably estimated. Legal defense costs are expensed as incurred. None of the Company’s existing accruals for pending matters is material. The Company consistently monitors its pending litigation for the purpose of adjusting its accruals and revising its disclosures accordingly, in accordance with GAAP, when required. However, litigation is subject to uncertainty, and the outcome of any particular matter is not predictable. The Company will vigorously defend its interest for pending litigation, and as of this date, the Company believes that the ultimate resolution of all such matters, after considering insurance coverage or other indemnities to which it is entitled,

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will not have a material adverse effect on its unaudited condensed consolidated financial position, results of operations, or cash flows.

Item 1A. Risk Factors

Our Annual Report on Form 10-K for the year ended December 31, 2019 includes “Risk Factors” under Item 1A of Part 1. The Company identified an additional risk factor related to public health threats or outbreaks of communicable diseases which is included in our quarterly Form 10-Q for the period ended March 31, 2020.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

Purchases of Equity Securities by the Issuer

The following table presents WOW’s purchases of equity securities completed during the second quarter of 2020 (dollars in millions, except per share amounts):


					Approximate Dollar Value of
				Total Number of Shares	Shares that May Yet be
	Number of Shares	Average Price		Purchased as Part of Publicly	Purchased Under the Plans
Period	Purchased (1)	Paid per Share		Announced Plans or Programs	or Programs
April 1 - 30, 2020	26,263	$	4.77	—	$	—
May 1 - 31, 2020	3,584	$	5.84	—	$	—
June 1 - 30, 2020	17,070	$	5.46	—	$	—

(1)	Shares represent shares withheld from employees for the payment of taxes upon the vesting of restricted stock awards.

Item 3. Defaults Upon Senior Securities

None.

Item 4. Mine Safety Disclosures

Not applicable.

Item 5. Other Information

None.

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Item 6. Exhibits


Exhibit Number		Exhibit Description

10.1		Letter Agreement of Employment between the Company and John Rego (incorporated by reference to the Company’s current report on Form 8-K filed on June 4, 2020, File Number 001-38101)
31.1*		Certification of Chief Executive Officer pursuant to 15 U.S.C. Section 10A, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2*		Certification of Chief Financial Officer pursuant to 15 U.S.C. Section 10A, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32.1*		Certification of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101		The following financial information from WideOpenWest, Inc.’s Quarterly Report on Form 10-Q for the three and six months ended June 30, 2020, filed with the Securities and Exchange Commission on August 3, 2020, formatted in iXBRL (inline eXtensible Business Reporting Language) includes: (i) the unaudited Condensed Consolidated Balance Sheets; (ii) the unaudited Condensed Consolidated Statements of Operations, (iii) the unaudited Condensed Consolidated Statements of Comprehensive Income (Loss); (iv) the unaudited Condensed Consolidated Statements of Changes in Stockholders’ Deficit; (v) the unaudited Condensed Consolidated Statements of Cash Flows; and (vi) the Notes to the unaudited Condensed Consolidated Financial Statements.
104		Cover Page, formatted in iXBRL and contained in Exhibit 101.

*	Filed herewith.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.


	WIDEOPENWEST, INC.

August 3, 2020	By:	/s/ TERESA ELDER
		Teresa Elder
		Chief Executive Officer

	By:	/s/ JOHN REGO
		John Rego
		Chief Financial Officer