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ENCORE CAPITAL GROUP INC - Quarter Report: 2014 September (Form 10-Q)

Table of Contents

 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
_________________________________________________________________________________ 
FORM 10-Q

(Mark One)
x
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2014
OR
¨
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                      to                     .
COMMISSION FILE NUMBER: 000-26489
ENCORE CAPITAL GROUP, INC.
(Exact name of registrant as specified in its charter)
Delaware
48-1090909
(State or other jurisdiction of
incorporation or organization)
(IRS Employer
Identification No.)
 
 
3111 Camino Del Rio North, Suite 103
San Diego, California
92108
(Address of principal executive offices)
(Zip code)
(877) 445 - 4581
(Registrant’s telephone number, including area code)

3111 Camino Del Rio North, Suite 1300
San Diego, California
(Former name, former address and former fiscal year, if changed since last report)
_______________________________________________________________
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the last 90 days.    Yes  x    No  ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  x    No  ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer  x        Accelerated filer   ¨        Non-accelerated filer  ¨        Smaller reporting company  ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    Yes  ¨    No  x
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.
Class
 
Outstanding at October 28, 2014
Common Stock, $0.01 par value
 
25,719,591 shares


Table of Contents


ENCORE CAPITAL GROUP, INC.
INDEX TO FORM 10-Q
 
 
Page
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 



Table of Contents

PART I – FINANCIAL INFORMATION
Item 1—Condensed Consolidated Financial Statements (Unaudited)
ENCORE CAPITAL GROUP, INC.
Condensed Consolidated Statements of Financial Condition
(In Thousands, Except Par Value Amounts)
(Unaudited)
 
September 30,
2014
 
December 31,
2013
Assets
 
 
 
Cash and cash equivalents
$
115,440

 
$
126,213

Investment in receivable portfolios, net
2,073,232

 
1,590,249

Deferred court costs, net
53,130

 
41,219

Receivables secured by property tax liens, net
276,081

 
212,814

Property and equipment, net
64,565

 
55,783

Other assets
218,119

 
154,783

Goodwill
921,519

 
504,213

Total assets
$
3,722,086

 
$
2,685,274

Liabilities and equity
 
 
 
Liabilities:
 
 
 
Accounts payable and accrued liabilities
$
192,309

 
$
137,272

Debt
2,790,746

 
1,850,431

Other liabilities
98,864

 
95,100

Total liabilities
3,081,919

 
2,082,803

Commitments and contingencies


 


Redeemable noncontrolling interest
30,280

 
26,564

Redeemable equity component of convertible senior notes
9,787

 

Equity:
 
 
 
Convertible preferred stock, $.01 par value, 5,000 shares authorized, no shares issued and outstanding

 

Common stock, $.01 par value, 50,000 shares authorized, 25,720 shares and 25,457 shares issued and outstanding as of September 30, 2014 and December 31, 2013, respectively
257

 
255

Additional paid-in capital
121,491

 
171,819

Accumulated earnings
471,704

 
394,628

Accumulated other comprehensive gain
3,274

 
5,195

Total Encore Capital Group, Inc. stockholders’ equity
596,726

 
571,897

Noncontrolling interest
3,374

 
4,010

Total equity
600,100

 
575,907

Total liabilities, redeemable equity and equity
$
3,722,086

 
$
2,685,274

The following table includes assets that can only be used to settle the liabilities of the Company’s consolidated variable interest entities (“VIEs”). These assets and liabilities are included in the consolidated statements of financial condition above. See Note 11 “Variable Interest Entities” for additional information on the Company’s VIEs.
 
September 30,
2014
 
December 31,
2013
Assets
 
 
 
Cash and cash equivalents
$
34,261

 
$
62,403

Investment in receivable portfolios, net
1,008,885

 
620,312

Deferred court costs, net
9,407

 

Receivables secured by property tax liens, net
116,980

 

Property and equipment, net
13,491

 
13,755

Other assets
89,911

 
33,772

Goodwill
695,825

 
376,296

Liabilities
 
 
 
Accounts payable and accrued liabilities
$
104,200

 
$
47,219

Debt
1,622,302

 
846,676

Other liabilities
6,885

 
1,897


See accompanying notes to condensed consolidated financial statements

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Table of Contents

ENCORE CAPITAL GROUP, INC.
Condensed Consolidated Statements of Income
(In Thousands, Except Per Share Amounts)
(Unaudited)
 
Three Months Ended 
 September 30,
 
Nine Months Ended 
 September 30,
 
2014
 
2013
 
2014
 
2013
Revenues
 
 
 
 
 
 
 
Revenue from receivable portfolios, net
$
251,785

 
$
225,387

 
$
737,584

 
$
518,094

Other revenues
13,445

 
5,792

 
38,943

 
6,473

Net interest income
8,052

 
4,379

 
19,691

 
11,698

Total revenues
273,282

 
235,558

 
796,218

 
536,265

Operating expenses
 
 
 
 
 
 
 
Salaries and employee benefits
61,175

 
52,253

 
183,667

 
114,054

Cost of legal collections
53,742

 
50,953

 
153,596

 
137,694

Other operating expenses
22,061

 
19,056

 
72,196

 
46,118

Collection agency commissions
9,517

 
14,158

 
25,275

 
22,717

General and administrative expenses
35,532

 
33,486

 
110,508

 
77,429

Depreciation and amortization
6,933

 
4,523

 
19,879

 
8,527

Total operating expenses
188,960

 
174,429

 
565,121

 
406,539

Income from operations
84,322

 
61,129

 
231,097

 
129,726

Other expense
 
 
 
 
 
 
 
Interest expense
(43,498
)
 
(29,186
)
 
(124,678
)
 
(43,522
)
Other expense
(532
)
 
(299
)
 
(192
)
 
(4,262
)
Total other expense
(44,030
)
 
(29,485
)
 
(124,870
)
 
(47,784
)
Income before income taxes
40,292

 
31,644

 
106,227

 
81,942

Provision for income taxes
(10,154
)
 
(10,272
)
 
(35,906
)
 
(30,110
)
Income from continuing operations
30,138

 
21,372

 
70,321

 
51,832

Loss from discontinued operations, net of tax

 
(308
)
 

 
(308
)
Net income
30,138

 
21,064

 
70,321

 
51,524

Net loss attributable to noncontrolling interest
197

 
822

 
6,755

 
822

Net income attributable to Encore Capital Group, Inc. stockholders
$
30,335

 
$
21,886

 
$
77,076

 
$
52,346

Amounts attributable to Encore Capital Group, Inc.:
 
 
 
 
 
 
 
Income from continuing operations
$
30,335

 
$
22,194

 
$
77,076

 
$
52,654

Loss from discontinued operations, net of tax

 
(308
)
 

 
(308
)
Net income
$
30,335

 
$
21,886

 
$
77,076

 
$
52,346

Earnings per share attributable to Encore Capital Group, Inc.:
 
 
 
 
 
 
 
Basic earnings (loss) per share from:
 
 
 
 
 
 
 
Continuing operations
$
1.17

 
$
0.87

 
$
2.99

 
$
2.16

Discontinued operations
$

 
$
(0.01
)
 
$

 
$
(0.01
)
Basic
$
1.17

 
$
0.86

 
$
2.99

 
$
2.15

Diluted earnings (loss) per share from:
 
 
 
 
 
 
 
Continuing operations
$
1.11

 
$
0.82

 
$
2.79

 
$
2.06

Discontinued operations
$

 
$
(0.01
)
 
$

 
$
(0.01
)
Diluted
$
1.11

 
$
0.81

 
$
2.79

 
$
2.05

Weighted average shares outstanding:
 
 
 
 
 
 
 
Basic
25,879

 
25,535

 
25,811

 
24,323

Diluted
27,332

 
27,183

 
27,622

 
25,561

See accompanying notes to condensed consolidated financial statements

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ENCORE CAPITAL GROUP, INC.
Condensed Consolidated Statements of Comprehensive Income
(Unaudited, In Thousands)
 
 
Three Months Ended 
 September 30,
 
Nine Months Ended 
 September 30,
 
2014
 
2013
 
2014
 
2013
Net income
$
30,138

 
$
21,064

 
$
70,321

 
$
51,524

Other comprehensive (loss) gain, net of tax:
 
 
 
 
 
 
 
Unrealized (loss) gain on derivative instruments
(134
)
 
(768
)
 
2,095

 
(1,722
)
Unrealized (loss) gain on foreign currency translation
(7,529
)
 
4,648

 
(4,016
)
 
3,951

Other comprehensive (loss) gain, net of tax
(7,663
)
 
3,880

 
(1,921
)
 
2,229

Comprehensive income
22,475

 
24,944

 
68,400

 
53,753

Comprehensive loss (gain) attributable to noncontrolling interest:
 
 
 
 
 
 
 
Net loss
197

 
822

 
6,755

 
822

Unrealized loss (gain) on foreign currency translation
1,372

 
(2,633
)
 
902

 
(2,633
)
Comprehensive loss (gain) attributable to noncontrolling interests
1,569

 
(1,811
)
 
7,657

 
(1,811
)
Comprehensive income attributable to Encore Capital Group, Inc. stockholders
$
24,044

 
$
23,133

 
$
76,057

 
$
51,942

See accompanying notes to condensed consolidated financial statements

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Table of Contents

ENCORE CAPITAL GROUP, INC.
Condensed Consolidated Statements of Cash Flows
(Unaudited, In Thousands)
 
Nine Months Ended 
 September 30,
 
2014
 
2013
Operating activities:
 
 
 
Net income
$
70,321

 
$
51,524

Adjustments to reconcile net income to net cash provided by operating activities:
 
 
 
Depreciation and amortization
19,879

 
8,527

Other non-cash interest expense
20,989

 
5,411

Stock-based compensation expense
13,560

 
9,163

Recognized loss on termination of derivative contract

 
3,630

Deferred income taxes
(11,863
)
 
(217
)
Excess tax benefit from stock-based payment arrangements
(11,422
)
 
(5,238
)
Reversal of allowances on receivable portfolios, net
(12,455
)
 
(7,658
)
Changes in operating assets and liabilities
 
 
 
Deferred court costs and other assets
(16,498
)
 
1,897

Prepaid income tax and income taxes payable
2,402

 
(25,785
)
Accounts payable, accrued liabilities and other liabilities
23,850

 
(1,388
)
Net cash provided by operating activities
98,763

 
39,866

Investing activities:
 
 
 
Cash paid for acquisitions, net of cash acquired
(495,519
)
 
(413,055
)
Purchases of receivable portfolios, net of put-backs
(666,470
)
 
(156,438
)
Collections applied to investment in receivable portfolios, net
488,086

 
418,024

Originations and purchases of receivables secured by tax liens
(108,739
)
 
(100,278
)
Collections applied to receivables secured by tax liens
93,986

 
51,111

Purchases of property and equipment
(13,598
)
 
(8,178
)
Other
(1,987
)
 
(5,580
)
Net cash used in investing activities
(704,241
)
 
(214,394
)
Financing activities:
 
 
 
Payment of loan costs
(15,271
)
 
(17,152
)
Proceeds from credit facilities
993,449

 
522,065

Repayment of credit facilities
(878,883
)
 
(491,462
)
Proceeds from senior secured notes
288,645

 
151,670

Repayment of senior secured notes
(11,250
)
 
(10,000
)
Proceeds from issuance of convertible senior notes
161,000

 
172,500

Proceeds from issuance of securitized notes
134,000

 

Repayment of securitized notes
(20,599
)
 

Repayment of preferred equity certificates, net
(702
)
 
(39,743
)
Purchases of convertible hedge instruments
(33,576
)
 
(18,113
)
Repurchase of common stock
(16,815
)
 

Taxes paid related to net share settlement of equity awards
(19,356
)
 
(9,270
)
Excess tax benefit from stock-based payment arrangements
11,422

 
5,238

Other, net
987

 
(1,073
)
Net cash provided by financing activities
593,051

 
264,660

Net (decrease) increase in cash and cash equivalents
(12,427
)
 
90,132

Effect of exchange rate changes on cash
1,654

 
2,514

Cash and cash equivalents, beginning of period
126,213

 
17,510

Cash and cash equivalents, end of period
$
115,440

 
$
110,156

Supplemental disclosures of cash flow information:
 
 
 
Cash paid for interest
$
120,125

 
$
48,243

Cash paid for income taxes
54,452

 
54,499

Supplemental schedule of non-cash investing and financing activities:
 
 
 
Fixed assets acquired through capital lease
$
6,852

 
$
1,189

See accompanying notes to condensed consolidated financial statements

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Table of Contents

ENCORE CAPITAL GROUP, INC.
Notes to Condensed Consolidated Financial Statements (Unaudited)
Note 1: Ownership, Description of Business, and Summary of Significant Accounting Policies
Encore Capital Group, Inc. (“Encore”), through its subsidiaries (collectively, the “Company”), is an international specialty finance company, with operations spanning seven countries, providing debt recovery solutions for consumers and property owners across a broad range of financial assets. The Company purchases portfolios of defaulted consumer receivables at deep discounts to face value and manages them by partnering with individuals as they repay their obligations and work toward financial recovery. Defaulted receivables are consumers’ unpaid financial commitments to credit originators, including banks, credit unions, consumer finance companies, commercial retailers, and telecommunication companies. Defaulted receivables may also include receivables subject to bankruptcy proceedings. Encore, through certain subsidiaries, is a market leader in portfolio purchasing and recovery in the United States. Encore’s subsidiary, Janus Holdings Luxembourg S.a.r.l. (“Janus Holdings”), through its indirectly held United Kingdom-based subsidiary Cabot Credit Management Limited (“Cabot”), is a market leader in debt management in the United Kingdom, specializing in higher balance, semi-performing accounts. Cabot’s acquisition of Marlin Financial Group Limited (“Marlin”) provides Cabot with substantial litigation-enhanced collections capabilities for non-performing accounts. Encore’s majority-owned subsidiary, Grove Holdings (“Grove”), through its subsidiaries, is a leading specialty investment firm focused on consumer non-performing loans, including insolvencies (in particular, individual voluntary arrangements, or “IVAs”) in the United Kingdom and bank and non-bank receivables in Spain. Encore’s majority-owned subsidiary, Refinancia S.A. (“Refinancia”), through its subsidiaries, is one of the market leaders in debt collection and management in Colombia and Peru. In addition, through Encore’s subsidiary, Propel Financial Services, LLC (“Propel”), the Company assists property owners who are delinquent on their property taxes by structuring affordable monthly payment plans and purchases delinquent tax liens directly from selected taxing authorities.
Portfolio Purchasing and Recovery
United States. The Company purchases receivable portfolios based on robust, account-level valuation methods and employs a suite of proprietary statistical and behavioral models across the full extent of its operations. These investments allow the Company to value portfolios accurately (and limit the risk of overpaying), avoid buying portfolios that are incompatible with its methods or goals and precisely align the accounts it purchases with its operational channels to maximize future collections. As a result, the Company has been able to realize significant returns from the receivables it acquires. The Company maintains strong relationships with many of the largest credit and telecommunication providers, and possesses one of the industry’s best collection staff retention rates.
The Company uses insights discovered during its purchasing process to build account collection strategies. The Company’s proprietary consumer-level collectability analysis is the primary determinant of whether an account will be actively serviced post-purchase. The Company continuously refines this analysis to determine the most effective collection strategy to pursue for each account it owns. After the Company’s preliminary analysis, it seeks to collect on only a fraction of the accounts it purchases, through one or more of its collection channels. The channel identification process is analogous to a funneling system, where the Company first differentiates those consumers who it believes are not able to pay from those who are able to pay. Consumers who the Company believes are financially incapable of making any payments, facing extenuating circumstances or hardships (such as medical issues), serving in the military, or currently receiving social security as their only source of income are excluded from the next step of its collection process and are designated as inactive. The remaining pool of accounts in the funnel then receives further evaluation. At that point, the Company analyzes and determines a consumer’s perceived willingness to pay. Based on that analysis, the Company will pursue collections through letters and/or phone calls to its consumers. Despite its efforts to reach consumers and work out a settlement option, only a small number of consumers who are contacted choose to engage with the Company. Those who do are often offered deep discounts on their obligations, or are presented with payment plans that are better suited to meet their daily cash flow needs. The majority of contacted consumers, however, ignore both the Company’s calls and letters, and therefore the Company must then make the difficult decision whether or not to pursue collections through legal means.
The Company continually monitors applicable changes to laws governing statutes of limitations and disclosures to consumers. The Company maintains policies, system controls, and processes designed to ensure that accounts past the applicable statute of limitations do not get placed into legal collections. Additionally, in written and verbal communications with consumers, the Company provides disclosures to the consumer that the account is past its applicable statute of limitations and, therefore, the Company will not pursue collections through legal means.
Europe. Through Cabot, portfolio receivables are purchased using a proprietary pricing model. This model allows Cabot to value portfolios with a high degree of accuracy and quantify portfolio performance in order to maximize future collections.

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As a result, Cabot has been able to realize significant returns from the assets it has acquired. Cabot maintains strong relationships with many of the largest financial service providers in the United Kingdom.
Cabot also uses insights discovered during its purchasing process to build account-level collection strategies. Cabot’s proprietary consumer-level collectability analysis is a determinant of how an account will be serviced post-purchase. Cabot continuously refines this analysis to determine the most effective customer engagement strategy to pursue for each account it owns to ensure that customers are treated fairly and the most suitable engagement and collection strategy for each individual customer is deployed. In recent years, Cabot has concentrated on buying portfolios that are defined as semi-performing, in which over 50% of the accounts in a portfolio have made a payment in three of the last four months immediately prior to the portfolio purchase. Cabot will try to establish contact with these consumers, in order to convey payment arrangements and gauge the willingness of these consumers to pay. Consumers who Cabot believes are financially incapable of making any payments, those having negative disposable income, or those experiencing hardships, are managed outside of normal collection routines.
The remaining pool of accounts then receives further evaluation. Cabot analyzes and estimates a consumer’s perceived willingness to pay. Based on that analysis, Cabot tries to engage with customers through letters and/or phone calls. Where contact is made and consumers indicate a willingness to pay, a patient approach of forbearance is applied using regulatory protocols within the United Kingdom to assess affordability and ensure that plans are fair and balanced and therefore, sustainable. Where consumers are not locatable or refuse to engage in a constructive dialogue, Cabot will pass these accounts through a litigation scorecard and rule set in order to assess suitability for legal action. Through Cabot’s newly acquired subsidiary, Marlin, a leading acquirer of non-performing consumer debt in the United Kingdom, Cabot has a competitive advantage in the use of litigation-enhanced collections for non-paying financial services receivables.
On April 1, 2014, the Company completed the acquisition of a controlling equity ownership interest in Grove. Grove, through its subsidiaries, is a leading specialty investment firm focused on consumer non-performing loans, including insolvencies (in particular, IVAs) in the United Kingdom and bank and non-bank receivables in Spain.
Latin America. Refinancia is one of the market leaders in the management of non-performing loans in Colombia and Peru. In addition to purchasing defaulted receivables, Refinancia offers portfolio management services to banks for non-performing loans. Refinancia also specializes in non-traditional niches in Colombia, including providing financial solutions to individuals with defaulted credit records, payment plan guarantee services through merchants and loan guarantee services to financial institutions.
Tax Lien Business
Propel’s principal activities are the acquisition and servicing of residential and commercial tax liens on real property. These liens take priority over most other liens. By funding tax liens, Propel provides state and local taxing authorities and governments with much needed tax revenue. To the extent permitted by local law, Propel works with property owners to structure affordable payment plans designed to allow them to keep their property while paying their property tax obligation over time. Propel maintains a foreclosure rate of less than one-half of one percent.
Propel’s receivables secured by property tax liens include Texas tax liens, Nevada tax liens, and tax lien certificates in various other states (collectively, “Tax Liens”). With Texas and Nevada Tax Liens, Texas or Nevada property owners choose to have the taxing authority transfer their tax lien to Propel. Propel pays their tax lien obligation to the taxing authority and the property owner pays Propel over time at a lower interest rate than would be assessed by the taxing authority. Propel’s arrangements with Texas and Nevada property owners provide them with repayment plans that are both affordable and flexible when compared with other payment options. Propel also purchases Tax Liens in various other states directly from taxing authorities, securing rights to outstanding property tax payments, interest and penalties. In most cases, such Tax Liens continue to be serviced by the taxing authority. When the taxing authority is paid, it repays Propel the outstanding balance of the lien plus interest, which is established by statute or negotiated at the time of the purchase.
Financial Statement Preparation and Presentation
The accompanying interim condensed consolidated financial statements have been prepared by Encore, without audit, in accordance with the instructions to the Quarterly Report on Form 10-Q, and Rule 10-01 of Regulation S-X promulgated by the United States Securities and Exchange Commission (the “SEC”) and, therefore, do not include all information and footnotes necessary for a fair presentation of its consolidated financial position, results of operations and cash flows in accordance with accounting principles generally accepted in the United States (“GAAP”).
In the opinion of management, the unaudited financial information for the interim periods presented reflects all adjustments, consisting of only normal and recurring adjustments, necessary for a fair presentation of the Company’s

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consolidated financial position, results of operations, and cash flows. These condensed consolidated financial statements should be read in conjunction with the consolidated financial statements included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2013. Operating results for interim periods are not necessarily indicative of operating results for an entire fiscal year.
The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts and the disclosure of contingent amounts in the Company’s financial statements and the accompanying notes. Actual results could materially differ from those estimates.
Basis of Consolidation
The consolidated financial statements have been prepared in conformity with GAAP, and reflect the accounts and operations of the Company and those of its subsidiaries in which the Company has a controlling financial interest. The Company also consolidates VIEs, for which it is the primary beneficiary. The primary beneficiary has both (a) the power to direct the activities of the VIE that most significantly affect the entity’s economic performance, and (b) either the obligation to absorb losses or the right to receive benefits. Refer to Note 11, “Variable Interest Entities,” for further details. All intercompany transactions and balances have been eliminated in consolidation.
On June 13, 2013, the Company completed its merger with Asset Acceptance Capital Corp. (“AACC”), on July 1, 2013, the Company completed its acquisition of a controlling interest in Cabot (the “Cabot Acquisition”), on February 7, 2014, Cabot acquired Marlin, and on August 6, 2014, the Company completed the acquisition of Atlantic Credit & Finance, Inc. (“Atlantic”). The condensed consolidated statements of income and comprehensive income for the three and nine months ended September 30, 2014 include the results of the operations of Marlin and Atlantic since the date of the acquisitions. The condensed consolidated statements of income and comprehensive income for the three and nine months ended September 30, 2013 only include the results of operations of AACC and Cabot since the closing date of the merger with AACC and the closing date of the Cabot Acquisition.
Translation of Foreign Currencies
The financial statements of certain of the Company’s foreign subsidiaries are measured using their local currency as the functional currency. Assets and liabilities are translated as of the balance sheet date and revenue and expenses are translated at an average rate over the period. Currency translation adjustments are recorded as a component of other comprehensive income. Transaction gains and losses are included in other income or expense.
Reclassifications
Certain reclassifications have been made to the condensed consolidated financial statements to conform to the current year’s presentation.
Recent Accounting Pronouncements
In May 2014, the FASB issued a comprehensive new revenue recognition standard “Revenue from Contracts with Customers.” This new standard supersedes the existing revenue recognition guidance under GAAP, and requires entities to recognize revenue when it transfers promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. The new standard, which does not apply to financial instruments, is effective for annual reporting periods beginning after December 15, 2016, including interim periods within that reporting period. Early adoption is not permitted. The Company is in the process of evaluating the impact of the adoption of the standard on its financial statements.
Note 2: Business Combinations
Atlantic Acquisition
On August 6, 2014, the Company, pursuant to a Stock Purchase Agreement dated August 1, 2014 by and among the Company, Atlantic and the sellers, acquired all of the outstanding equity interests of Atlantic (the “Atlantic Acquisition”). The purchase price consisted of approximately $196.1 million in cash consideration, of which $126.1 million was used to retire certain indebtedness and obligations of Atlantic. Atlantic acquires and liquidates consumer finance receivables originated and charged off by U.S. financial institutions. The Company financed the acquisition through borrowings under its Restated Credit Agreement (as defined in Note 10, “Debt”) and cash on hand.
The Atlantic Acquisition was accounted for using the acquisition method of accounting and, accordingly, the tangible and intangible assets acquired and liabilities assumed were recorded at their estimated fair values as of the date of the acquisition. As of the date of this Quarterly Report on Form 10-Q, the Company is in the process of obtaining independent valuations of

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certain intangible assets, investment in receivable portfolios, deferred court costs, deferred income taxes, and other assets acquired and liabilities assumed. The initial purchase price allocation presented below was based on the preliminary assessment of assets acquired and liabilities assumed. These provisional measurements are subject to change based on the final valuation study that is expected to be completed by the first quarter of 2015.
The components of the preliminary purchase price allocation for the Atlantic Acquisition are as follows (in thousands):
Purchase price:
 
Cash paid at acquisition
$
196,104

Allocation of purchase price:
 
Cash
$
16,743

Investment in receivable portfolios
105,399

Deferred court costs
3,100

Property and equipment
1,331

Other assets
14,229

Liabilities assumed
(20,955
)
Goodwill and identifiable intangible assets
76,257

Total net assets acquired
$
196,104

The goodwill recognized is primarily attributable to (i) the ability to utilize Atlantic’s proven competitive advantage in the collection of freshly charged-off receivable portfolios and (ii) synergies that are expected to arise after the acquisition. The entire goodwill related to the Atlantic Acquisition is not deductible for income tax purposes.
Total acquisition and integration costs related to the Atlantic Acquisition were approximately $0.5 million for the three months ended September 30, 2014, and have been expensed in the accompanying condensed consolidated statements of income within general and administrative expenses. The amount of revenue and net income included in the Company’s condensed consolidated statement of income from the date of acquisition for the three months ended September 30, 2014 related to Atlantic since the date of acquisition was $10.7 million and $2.6 million, respectively.
Marlin Acquisition
On February 7, 2014, Cabot, through its subsidiary Cabot Financial Holdings Group Limited (“Cabot Financial Holdings”), entered into a Share Sale and Purchase Agreement (the “Marlin Purchase Agreement”), pursuant to which Cabot acquired (a) the entire issued share capital of Marlin, and (b) certain subordinated fixed rate loan notes of Marlin Financial Intermediate Limited, which is a direct wholly-owned subsidiary of Marlin (the “Marlin Acquisition”), from funds managed by Duke Street LLP and certain individuals, including certain executive management of Marlin (collectively, the “Sellers”). Pursuant to the terms and conditions of the Marlin Purchase Agreement and certain ancillary agreements, Cabot Financial Holdings also assumed substantially all of the outstanding debt of Marlin Intermediate Holdings plc, a subsidiary of Marlin.
The purchase price consisted of £166.8 million (approximately $274.1 million) in cash consideration, of which £44.8 million (approximately $73.7 million) was used to pay off Marlin’s fixed rate loan notes. In addition, Cabot assumed £150.0 million (approximately $246.5 million) of Marlin’s outstanding senior secured notes. The Marlin Acquisition was financed with borrowings under Cabot’s existing revolving credit facility and under Cabot’s new senior secured bridge facilities. Refer to Note 10, “Debt” for further details of Cabot’s revolving credit facility and senior secured bridge facilities.
The Marlin Acquisition was accounted for using the acquisition method of accounting and, accordingly, the tangible and intangible assets acquired and liabilities assumed were recorded at their estimated fair values as of the date of the acquisition. Fair value measurements have been applied based on assumptions that market participants would use in the pricing of the respective assets and liabilities. As of the date of this Quarterly Report on Form 10-Q, the Company is still finalizing the allocation of the purchase price. The initial purchase price allocation presented below was based on the preliminary assessment of assets acquired and liabilities assumed, which is subject to change based on the final valuation study that is expected to be completed by the fourth quarter of 2014.

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Table of Contents

The components of the preliminary purchase price allocation for the Marlin Acquisition are as follows (in thousands):
Purchase price:
 
Cash paid at acquisition
$
274,068

Allocation of purchase price:
 
Cash
$
16,342

Investment in receivable portfolios
208,450

Deferred court costs
914

Property and equipment
1,508

Other assets
18,091

Liabilities assumed
(302,915
)
Identifiable intangible assets
1,819

Goodwill
329,859

Total net assets acquired
$
274,068

The goodwill recognized is primarily attributable to (i) the ability to utilize Marlin’s proven competitive advantage in the use of litigation-enhanced collections for non-paying financial services receivables and (ii) synergies that are expected to be achieved by applying Cabot’s scoring model to Marlin’s portfolio. The Company is still finalizing its analysis of the effects of these synergies which, when finalized, will be incorporated into Marlin and Cabot’s estimated remaining collections. The entire goodwill of $329.9 million related to the Marlin Acquisition is not deductible for income tax purposes.
Total acquisition and integration costs related to the Marlin Acquisition were approximately $0.2 million and $9.9 million for the three and nine months ended September 30, 2014, respectively, and have been expensed in the accompanying condensed consolidated statements of income within general and administrative expenses.
Other Acquisitions
In addition to the business combination transactions discussed above, the Company completed certain other acquisitions in 2013, including the acquisition of Refinancia in December 2013. The Company also completed the acquisition of approximately 68.2% of the equity ownership interest in Grove on April 1, 2014. On May 2, 2014, Propel completed the acquisition of a portfolio of tax liens and other assets in a transaction valued at approximately $43.0 million. These acquisitions were immaterial to the Company’s financial statements individually and in the aggregate during their respective reporting periods.
Pro Forma Results of Operations
The following summary presents unaudited pro forma consolidated results of operations for the three and nine months ended September 30, 2014 and 2013, as if the Atlantic Acquisition had occurred on January 1, 2013. The following unaudited pro forma financial information does not necessarily reflect the actual results that would have occurred had Encore and Atlantic been combined during the periods presented, nor is it necessarily indicative of the future results of operations of the combined companies (in thousands):
 
Three Months Ended 
 September 30,
 
Nine Months Ended 
 September 30,
 
2014
 
2013
 
2014
 
2013
Consolidated pro forma revenue
$
278,913

 
$
250,977

 
$
834,301

 
$
586,952

Consolidated pro forma income from continuing operations attributable to Encore
31,106

 
24,444

 
81,989

 
56,773

Pro forma financial information for the Marlin Acquisition has not been included as the computation of such information is impracticable.

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Note 3: Earnings Per Share
Basic earnings per share is calculated by dividing net earnings attributable to Encore by the weighted average number of shares of common stock outstanding during the period. Diluted earnings per share is calculated on the basis of the weighted average number of shares of common stock plus the effect of dilutive potential common shares outstanding during the period using the treasury stock method. Dilutive potential common shares include outstanding stock options, restricted stock, warrants, and the dilutive effect of convertible senior notes.
On April 24, 2014, the Company’s Board of Directors approved a $50.0 million share repurchase program. Repurchases under this program are expected to be made with cash on hand and may be made from time to time, subject to market conditions and other factors, in the open market, through solicited or unsolicited privately negotiated transactions or otherwise. In May 2014, the Company repurchased 400,000 shares of its common stock for approximately $16.8 million. The program does not obligate the Company to acquire any particular amount of common stock, and it may be modified or suspended at any time at the Company’s discretion.
A reconciliation of shares used in calculating earnings per basic and diluted shares follows (in thousands):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2014
 
2013
 
2014
 
2013
Weighted average common shares outstanding—basic
25,879

 
25,535

 
25,811

 
24,323

Dilutive effect of stock-based awards
410

 
843

 
684

 
940

Dilutive effect of convertible senior notes
1,043

 
805

 
1,118

 
298

Dilutive effect of warrants

 

 
9

 

Weighted average common shares outstanding—diluted
27,332

 
27,183

 
27,622

 
25,561

No anti-dilutive employee stock options were outstanding during the three and nine months ended September 30, 2014 or 2013.
The Company has the following convertible senior notes outstanding: $115.0 million convertible senior notes due 2017 at a conversion price equivalent to approximately $31.56 per share of the Company’s common stock (the “2017 Convertible Notes”), $172.5 million convertible senior notes due 2020 at a conversion price equivalent to approximately $45.72 per share of the Company’s common stock (the “2020 Convertible Notes”), and $161.0 million convertible senior notes due 2021 at a conversion price equivalent to approximately $59.39 per share of the Company’s common stock (the “2021 Convertible Notes”).
In the event of conversion, the 2017 Convertible Notes are convertible into cash up to the aggregate principal amount and permit the excess conversion premium to be settled in cash or shares of the Company’s common stock. For the 2020 Convertible Notes and 2021 Convertible Notes, the Company has the option to pay cash, issue shares of common stock or any combination thereof for the aggregate amount due upon conversion. The Company’s intent is to settle the principal amount of the 2020 and 2021 Convertible Notes in cash upon conversion. As a result, upon conversion of all the convertible senior notes, only the amounts payable in excess of the principal amounts are considered in diluted earnings per share under the treasury stock method. For the three and nine months ended September 30, 2014 and 2013, diluted earnings per share includes the effect of the common shares issuable upon conversion of the 2017 Convertible Notes because the average stock price exceeded the conversion price of these notes. However, as described in Note 10, “Debt—Encore Convertible Senior Notes,” the Company entered into certain hedge transactions that have the effect of increasing the effective conversion price of the 2017 Convertible Notes to $60.00. On January 2, 2014, the 2017 Convertible Notes became convertible as certain conditions for conversion were met in the immediately preceding calendar quarter as defined in the applicable indenture. However, none of the 2017 Convertible Notes were converted during the three and nine months ended September 30, 2014.
In conjunction with the issuance of the 2017 Convertible Notes, the Company entered into privately negotiated transactions with certain counterparties and sold warrants to purchase approximately 3.6 million shares of its common stock. The warrants had an exercise price of $44.19. On December 16, 2013, the Company entered into amendments with the same counterparties to exchange the original warrants with new warrants with an exercise price of $60.00. All other terms and settlement provisions remain unchanged. The warrant restrike transaction was completed on February 6, 2014. Diluted earnings per share includes the effect of these warrants for the nine months ended September 30, 2014. The effect of the warrants was anti-dilutive for the three months ended September 30, 2014 and 2013, and nine months ended September 30, 2013.

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Note 4: Fair Value Measurements
The authoritative guidance for fair value measurements defines fair value as the price that would be received upon sale of an asset or the price paid to transfer a liability, in an orderly transaction between market participants at the measurement date (i.e., the “exit price”). The guidance utilizes a fair value hierarchy that prioritizes the inputs used in valuation techniques to measure fair value into three broad levels. The following is a brief description of each level:
Level 1: Observable inputs such as quoted prices (unadjusted) in active markets for identical assets or liabilities.
Level 2: Inputs other than quoted prices that are observable for the asset or liability, either directly or indirectly. These include quoted prices for similar assets or liabilities in active markets and quoted prices for identical or similar assets or liabilities in markets that are not active.
Level 3: Unobservable inputs, including inputs that reflect the reporting entity’s own assumptions.
Financial Instruments Required To Be Carried At Fair Value
Financial assets and liabilities measured at fair value on a recurring basis are summarized below (in thousands):
 
Fair Value Measurements as of
September 30, 2014
 
Level 1
 
Level 2
 
Level 3
 
Total
Assets
 
 
 
 
 
 
 
Foreign currency exchange contracts
$

 
$
791

 
$

 
$
791

Interest rate cap contracts

 
4

 

 
4

Liabilities
 
 
 
 
 
 
 
Foreign currency exchange contracts

 
(1,449
)
 

 
(1,449
)
Temporary Equity
 
 
 
 
 
 
 
Redeemable noncontrolling interests

 

 
(30,280
)
 
(30,280
)
 
Fair Value Measurements as of
December 31, 2013
 
Level 1
 
Level 2
 
Level 3
 
Total
Assets
 
 
 
 
 
 
 
Foreign currency exchange contracts
$

 
$
46

 
$

 
$
46

Interest rate cap contracts

 
202

 

 
202

Liabilities
 
 
 
 
 
 
 
Foreign currency exchange contracts

 
(4,123
)
 

 
(4,123
)
Temporary Equity
 
 
 
 
 
 
 
Redeemable noncontrolling interests

 

 
(26,564
)
 
(26,564
)
Derivative Contracts:
The Company uses derivative instruments to minimize its exposure to fluctuations in interest rates and foreign currency exchange rates. The Company’s derivative instruments primarily include interest rate swap agreements, interest rate cap contracts, and foreign currency exchange contracts. Fair values of these derivative instruments are estimated using industry standard valuation models. These models project future cash flows and discount the future amounts to a present value using market-based observable inputs, including interest rate curves, foreign currency exchange rates, and forward and spot prices for currencies.

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Table of Contents

Redeemable Noncontrolling Interests:
Some minority shareholders in certain subsidiaries of the Company have the right, at certain times, to require the Company to acquire their ownership interest in those entities at fair value, while others have the right to force a sale of the subsidiary if the Company chooses not to purchase their interests at fair value. The noncontrolling interests subject to these arrangements are included in temporary equity as redeemable noncontrolling interests, and are adjusted to their estimated redemption amounts each reporting period with a corresponding adjustment to additional paid-in capital. Future reductions in the carrying amounts are subject to a “floor” amount that is equal to the fair value of the redeemable noncontrolling interests at the time they were originally recorded. The recorded value of the redeemable noncontrolling interests cannot go below the floor level. These adjustments do not affect the calculation of earnings per share.
The components of the change in the redeemable noncontrolling interests for the period ended September 30, 2014 are presented in the following table:
 
Amount
Balance at December 31, 2013
$
26,564

Initial redeemable noncontrolling interest related to business combinations
4,997

Net loss attributable to redeemable noncontrolling interests
(5,182
)
Adjustment of the redeemable noncontrolling interests to fair value
5,258

Effect of foreign currency translation attributable to redeemable noncontrolling interests
(1,357
)
Balance at September 30, 2014
$
30,280

Financial Instruments Not Required To Be Carried At Fair Value
Investment in Receivable Portfolios:
The Company records its investment in receivable portfolios at cost, which represents a significant discount from the contractual receivable balances due. The Company computes the fair value of its investment in receivable portfolios by discounting the estimated future cash flows generated by its proprietary forecasting models. The key inputs include the estimated future gross cash flow, average cost to collect, and discount rate. In accordance with authoritative guidance related to fair value measurements, the Company estimates the average cost to collect and discount rates based on its estimate of what a market participant might use in valuing these portfolios. The determination of such inputs requires significant judgment, including assessing the assumed buyer’s cost structure, its determination of whether to include fixed costs in its valuation, its collection strategies, and determining the appropriate weighted average cost of capital. The Company evaluates the use of these key inputs on an ongoing basis and refines the data as it continues to obtain better information from market participants in the debt recovery and purchasing business.
In the Company’s current analysis, the estimated blended market participant cost to collect and discount rate is approximately 50.3% and 12.0%, respectively, for United States portfolios, and approximately 30.9% and 19.3%, respectively, for United Kingdom portfolios. Using this method, the fair value of investment in receivable portfolios approximates the carrying value as of September 30, 2014 and December 31, 2013. A 100 basis point fluctuation in the cost to collect and discount rate used would result in an increase or decrease in the fair value of United States and United Kingdom portfolios by approximately $44.1 million and $34.3 million, respectively, as of September 30, 2014. This fair value calculation does not represent, and should not be construed to represent, the underlying value of the Company or the amount which could be realized if its investment in receivable portfolios were sold. The carrying value of the investment in receivable portfolios was $2.1 billion and $1.6 billion as of September 30, 2014 and December 31, 2013, respectively.
Deferred Court Costs:
The Company capitalizes deferred court costs and provides a reserve for those costs that it believes will ultimately be uncollectible. The carrying value of net deferred court costs approximates fair value.
Receivables Secured By Property Tax Liens:
The fair value of receivables secured by property tax liens is estimated by discounting the future cash flows of the portfolio using a discount rate equivalent to the current rate at which similar portfolios would be originated. For tax liens purchased directly from taxing authorities, the fair value is estimated by discounting the expected future cash flows of the portfolio using a discount rate equivalent to the interest rate expected when acquiring these tax liens. The carrying value of receivables secured by property tax liens approximates fair value. Additionally, the carrying value of the related interest receivable also approximates fair value.

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Table of Contents

Debt:
Encore’s senior secured notes and borrowings under its revolving credit and term loan facilities are carried at historical amounts, adjusted for additional borrowings less principal repayments, which approximate fair value.
Encore’s convertible senior notes are carried at historical cost, adjusted for the debt discount. The carrying value of the convertible senior notes was $448.5 million, net of debt discount of $53.5 million as of September 30, 2014, and $287.5 million, net of debt discount of $42.2 million as of December 31, 2013, respectively. The fair value estimate for these convertible senior notes, which incorporates quoted market prices, was approximately $519.5 million and $412.4 million as of September 30, 2014 and December 31, 2013, respectively.
Propel’s borrowings under its revolving credit facilities, term loan facility, and securitized notes are carried at historical amounts, adjusted for additional borrowings less principal repayments, which approximate fair value.
Cabot’s senior secured notes due 2019 are carried at the fair value determined at the time of the Cabot Acquisition, adjusted by the accretion of debt premium. Cabot’s senior secured notes due 2020 and 2021 are carried at historical cost. Marlin’s senior secured notes due 2020 are carried at the fair value determined at the time of the Marlin Acquisition, adjusted by the accretion of debt premium. The carrying value of the above senior secured notes was $1.2 billion, including debt premium of $72.6 million, as of September 30, 2014, and $646.9 million, including debt premium of $43.6 million, as of December 31, 2013. The fair value estimate for these senior notes, which incorporates quoted market prices, was approximately $1.2 billion and $680.7 million as of September 30, 2014 and December 31, 2013, respectively.
The Company’s preferred equity certificates are legal obligations to the noncontrolling shareholders at its Janus Holdings and Cabot Holdings subsidiaries. They are carried at the face amount, plus any accrued interest. The Company determined, at the time of the Cabot Acquisition and at September 30, 2014, that the carrying value of these preferred equity certificates approximates fair value.
Note 5: Derivatives and Hedging Instruments
The Company may periodically enter into derivative financial instruments to manage risks related to interest rates and foreign currency. Most of the Company’s derivative financial instruments qualify for hedge accounting treatment under the authoritative guidance for derivatives and hedging. The Company’s Cabot subsidiary also holds interest rate cap contracts with an aggregated notional amount of £125.0 million that are used to manage its risk related to interest rate fluctuations. The Company does not apply hedge accounting on the interest rate cap contracts. The impact of the interest rate cap contracts to the Company’s consolidated financial statements for the three and nine months ended September 30, 2014, was immaterial.
Interest Rate Swaps
As of September 30, 2014, the Company had no outstanding interest rate swap agreements. During the three and nine months ended September 30, 2013, the Company utilized interest rate swap contracts to manage risks related to interest rate fluctuation. These derivatives were designated as cash flow hedges in accordance with authoritative accounting guidance. The hedging instruments had been highly effective since the inception of the hedge program, therefore no gains or losses were reclassified from other comprehensive income (“OCI”) into earnings as a result of hedge ineffectiveness.
Foreign Currency Exchange Contracts
The Company has operations in foreign countries, which exposes the Company to foreign currency exchange rate fluctuations due to transactions denominated in foreign currencies, including Indian rupees. To mitigate this risk, the Company enters into derivative financial instruments, principally forward contracts, which are designated as cash flow hedges, to mitigate fluctuations in the cash payments of future forecasted transactions in Indian rupees for up to 36 months. The Company adjusts the level and use of derivatives as soon as practicable after learning that an exposure has changed and reviews all exposures and derivative positions on an ongoing basis.
Gains and losses on cash flow hedges are recorded in OCI until the hedged transaction is recorded in the consolidated financial statements. Once the underlying transaction is recorded in the consolidated financial statements, the Company reclassifies the OCI on the derivative into earnings. If all or a portion of the forecasted transaction is cancelled, this would render all or a portion of the cash flow hedge ineffective and the Company would reclassify the ineffective portion of the hedge into earnings. The Company generally does not experience ineffectiveness of the hedge relationship and the accompanying consolidated financial statements do not include any such gains or losses.
As of September 30, 2014, the total notional amount of the forward contracts to buy Indian rupees in exchange for United States dollars was $51.8 million. As of September 30, 2014, all outstanding contracts qualified for hedge accounting treatment.

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Table of Contents

The Company estimates that approximately $1.1 million of net derivative loss included in OCI will be reclassified into earnings within the next 12 months. No gains or losses were reclassified from OCI into earnings as a result of forecasted transactions that failed to occur during the nine months ended September 30, 2014, and 2013.
The Company does not enter into derivative instruments for trading or speculative purposes.
The following table summarizes the fair value of derivative instruments as recorded in the Company’s condensed consolidated statements of financial condition (in thousands):
 
September 30, 2014
 
December 31, 2013
Balance Sheet
Location
 
Fair Value
 
Balance Sheet
Location
 
Fair Value
Derivatives designated as hedging instruments:
 
 
 
 
 
 
 
Foreign currency exchange contracts
Other liabilities
 
$
(1,449
)
 
Other liabilities
 
$
(4,123
)
Foreign currency exchange contracts
Other assets
 
791

 
Other assets
 
46

Derivatives not designated as hedging instruments:
 
 
 
 
 
 
 
Interest rate cap
Other assets
 
4

 
Other assets
 
202

The following table summarizes the effects of derivatives in cash flow hedging relationships on the Company’s condensed consolidated statements of income for the three and nine months ended September 30, 2014 and 2013 (in thousands):
 
Gain or (Loss)
Recognized in OCI-
Effective Portion
 
Location of Gain
or (Loss)
Reclassified from
OCI into
Income - Effective
Portion
 
Gain or (Loss)
Reclassified
from OCI into
Income -  Effective
Portion
 
Location of
Gain or (Loss)
Recognized -
Ineffective
Portion and
Amount
Excluded from
Effectiveness
Testing
 
Amount of
Gain or (Loss)
Recognized -
Ineffective
Portion and
Amount
Excluded from
Effectiveness
Testing
 
Three Months Ended 
 September 30,
 
 
 
Three Months Ended 
 September 30,
 
 
 
Three Months Ended 
 September 30,
 
2014
 
2013
 
 
 
2014
 
2013
 
 
 
2014
 
2013
Interest rate swaps
$

 
$
132

 
Interest expense
 
$

 
$

 
Other (expense)
income
 
$

 
$

Foreign currency exchange contracts
(429
)
 
(1,871
)
 
Salaries and
employee
benefits
 
(243
)
 
(622
)
 
Other (expense)
income
 

 

Foreign currency exchange contracts
(79
)
 
(381
)
 
General and
administrative
expenses
 
(46
)
 
(119
)
 
Other (expense)
income
 

 


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Table of Contents

 
Gain or (Loss)
Recognized in OCI-
Effective Portion
 
Location of Gain
or (Loss)
Reclassified from
OCI into
Income - Effective
Portion
 
Gain or (Loss)
Reclassified
from OCI into
Income -  Effective
Portion
 
Location of
Gain or (Loss)
Recognized -
Ineffective
Portion and
Amount
Excluded from
Effectiveness
Testing
 
Amount of
Gain or (Loss)
Recognized -
Ineffective
Portion and
Amount
Excluded from
Effectiveness
Testing
 
Nine Months Ended 
 September 30,
 
 
 
Nine Months Ended 
 September 30,
 
 
 
Nine Months Ended 
 September 30,
 
2014
 
2013
 
 
 
2014
 
2013
 
 
 
2014
 
2013
Interest rate swaps
$

 
$
506

 
Interest expense
 
$

 
$

 
Other (expense)
income
 
$

 
$

Foreign currency exchange contracts
2,215

 
(3,809
)
 
Salaries and
employee
benefits
 
(818
)
 
(890
)
 
Other (expense)
income
 

 

Foreign currency exchange contracts
242

 
(809
)
 
General and
administrative
expenses
 
(143
)
 
(171
)
 
Other (expense)
income
 

 

Note 6: Investment in Receivable Portfolios, Net
In accordance with the authoritative guidance for loans and debt securities acquired with deteriorated credit quality, discrete receivable portfolio purchases during a quarter are aggregated into pools based on common risk characteristics. Once a static pool is established, the portfolios are permanently assigned to the pool. The discount (i.e., the difference between the cost of each static pool and the related aggregate contractual receivable balance) is not recorded because the Company expects to collect a relatively small percentage of each static pool’s contractual receivable balance. As a result, receivable portfolios are recorded at cost at the time of acquisition. The purchase cost of the portfolios includes certain fees paid to third parties incurred in connection with the direct acquisition of the receivable portfolios.
In compliance with the authoritative guidance, the Company accounts for its investments in receivable portfolios using either the interest method or the cost recovery method. The interest method applies an internal rate of return (“IRR”) to the cost basis of the pool, which remains unchanged throughout the life of the pool, unless there is an increase in subsequent expected cash flows. Subsequent increases in expected cash flows are recognized prospectively through an upward adjustment of the pool’s IRR over its remaining life. Subsequent decreases in expected cash flows do not change the IRR, but are recognized as an allowance to the cost basis of the pool, and are reflected in the consolidated statements of comprehensive income as a reduction in revenue, with a corresponding valuation allowance, offsetting the investment in receivable portfolios in the consolidated statements of financial condition.
The Company utilizes its proprietary forecasting models to continuously evaluate the economic life of each pool. During the quarter ended September 30, 2014, the Company revised the forecasting methodology it uses to value and calculate IRRs on its portfolios in the United States by extending the collection forecasts from 84 or 96 months to 120 months. This change was made as a result of the Company’s increased confidence in its ability to forecast future cash collections to 120 months.  Extending the collection forecast did not result in a material increase to any quarterly pool group IRRs or revenue during the quarter. The Company has historically included collections to 120 months in its estimated remaining collection disclosures and when evaluating the economic returns of its portfolio purchases.
The Company accounts for each static pool as a unit for the economic life of the pool (similar to one loan) for recognition of revenue from receivable portfolios, for collections applied to the cost basis of receivable portfolios, and for provision for loss or allowance. Revenue from receivable portfolios is accrued based on each pool’s IRR applied to each pool’s adjusted cost basis. The cost basis of each pool is increased by revenue earned and decreased by gross collections and portfolio allowances.
If the amount and timing of future cash collections on a pool of receivables are not reasonably estimable, the Company accounts for such portfolios on the cost recovery method as Cost Recovery Portfolios. The accounts in these portfolios have different risk characteristics than those included in other portfolios acquired during the same quarter, or the necessary information was not available to estimate future cash flows and, accordingly, they were not aggregated with other portfolios. Under the cost recovery method of accounting, no revenue is recognized until the purchase price of a Cost Recovery Portfolio has been fully recovered.

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Table of Contents

Accretable yield represents the amount of revenue the Company expects to generate over the remaining life of its existing investment in receivable portfolios based on estimated future cash flows. Total accretable yield is the difference between future estimated collections and the current carrying value of a portfolio. All estimated cash flows on portfolios where the cost basis has been fully recovered are classified as zero basis cash flows.
The following table summarizes the Company’s accretable yield and an estimate of zero basis future cash flows at the beginning and end of the period presented (in thousands):
 
Accretable
Yield
 
Estimate of
Zero Basis
Cash Flows
 
Total
Balance at December 31, 2013
$
2,391,471

 
$
8,465

 
$
2,399,936

Revenue recognized, net
(231,057
)
 
(6,511
)
 
(237,568
)
Net additions on existing portfolios
92,325

 
8,555

 
100,880

Additions for current purchases(1)
591,205

 

 
591,205

Balance at March 31, 2014
2,843,944

 
10,509

 
2,854,453

Revenue recognized, net
(241,523
)
 
(6,708
)
 
(248,231
)
Net additions on existing portfolios
80,582

 
6,135

 
86,717

Additions for current purchases
218,047

 

 
218,047

Balance at June 30, 2014
2,901,050

 
9,936

 
2,910,986

Revenue recognized, net
(244,561
)
 
(7,224
)
 
(251,785
)
Net additions on existing portfolios
161,622

 
54,184

 
215,806

Additions for current purchases(2)
179,604

 

 
179,604

Balance at September 30, 2014
$
2,997,715

 
$
56,896

 
$
3,054,611

 
Accretable
Yield
 
Estimate of
Zero Basis
Cash Flows
 
Total
Balance at December 31, 2012
$
984,944

 
$
17,366

 
$
1,002,310

Revenue recognized, net
(135,072
)
 
(5,611
)
 
(140,683
)
Net additions on existing portfolios
173,634

 
7,061

 
180,695

Additions for current purchases
66,808

 

 
66,808

Balance at March 31, 2013
1,090,314

 
18,816

 
1,109,130

Revenue recognized, net
(144,186
)
 
(7,838
)
 
(152,024
)
Net additions on existing portfolios
30,458

 
10,784

 
41,242

Additions for current purchases(3)
645,865

 

 
645,865

Balance at June 30, 2013
1,622,451

 
21,762

 
1,644,213

Revenue recognized, net
(218,182
)
 
(7,205
)
 
(225,387
)
Net additions on existing portfolios
29,101

 
3,048

 
32,149

Additions for current purchases(4)
975,380

 

 
975,380

Balance at September 30, 2013
$
2,408,750

 
$
17,605

 
$
2,426,355

________________________
(1)
Includes $208.5 million of portfolios acquired in connection with the Marlin Acquisition discussed in Note 2, “Business Combinations.”
(2)
Includes $105.4 million of portfolios acquired in connection with the Atlantic Acquisition discussed in Note 2, “Business Combinations.”
(3)
Includes $383.4 million of portfolios acquired in connection with the merger with AACC.
(4)
Includes $559.0 million of portfolios acquired in connection with the Cabot Acquisition.
During the three months ended September 30, 2014, the Company purchased receivable portfolios with a face value of $4.0 billion for $299.5 million, or a purchase cost of 7.5% of face value. Purchases of charged-off credit card portfolios include $105.4 million of portfolios acquired in conjunction with the Atlantic Acquisition. The estimated future collections at acquisition for all portfolios purchased during the quarter amounted to $0.6 billion. During the three months ended September 30, 2013, the Company purchased receivable portfolios with a face value of $13.4 billion for $617.9 million, or a

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purchase cost of 4.6% of face value. This included $559.0 million of portfolios acquired in conjunction with the Cabot Acquisition. During the nine months ended September 30, 2014, the Company purchased receivable portfolios with a face value of $11.3 billion for $992.8 million, or a purchase cost of 8.8% of face value. Purchases of charged-off credit card portfolios include $105.4 million of portfolio acquired in connection with the Atlantic Acquisition and $208.5 million of portfolios acquired in conjunction with the Marlin Acquisition. The estimated future collections at acquisition for all portfolios purchased during the period amounted to $2.0 billion. During the nine months ended September 30, 2013, the Company purchased receivable portfolios with a face value of $83.9 billion for $1.1 billion, or a purchase cost of 1.3% of face value. Included in this amount is the purchase of receivables related to AACC of $383.4 million with a face value of $68.2 billion or a purchase cost of 0.6% of face value. The lower purchase rate for the AACC portfolio is due to the Company’s purchase of AACC which included all portfolios owned, including accounts that have no value. No value accounts would typically not be included in a portfolio purchase transaction, as the sellers would remove them from the accounts being sold to the Company prior to sale.
All collections realized after the net book value of a portfolio has been fully recovered (“Zero Basis Portfolios”) are recorded as revenue (“Zero Basis Revenue”). During the three months ended September 30, 2014 and 2013, Zero Basis Revenue was approximately $4.5 million and $4.2 million, respectively. During the nine months ended September 30, 2014 and 2013, Zero Basis Revenue was approximately $11.5 million and $13.6 million, respectively.
The following tables summarize the changes in the balance of the investment in receivable portfolios during the following periods (in thousands, except percentages):
 
Three Months Ended September 30, 2014
 
Accrual Basis
Portfolios
 
Cost Recovery
Portfolios
 
Zero Basis
Portfolios
 
Total
Balance, beginning of period
$
1,978,493

 
$
9,492

 
$

 
$
1,987,985

Purchases of receivable portfolios(1)
297,800

 
1,709

 

 
299,509

Transfer of portfolios
(11,519
)
 
11,519

 

 

Gross collections(2)
(395,945
)
 
(4,056
)
 
(7,219
)
 
(407,220
)
Put-backs and recalls
(2,817
)
 
1,278

 
(5
)
 
(1,544
)
Foreign currency adjustments
(55,865
)
 
(1,418
)
 

 
(57,283
)
Revenue recognized
241,502

 

 
4,480

 
245,982

Portfolio allowance reversals, net
3,059

 

 
2,744

 
5,803

Balance, end of period
$
2,054,708

 
$
18,524

 
$

 
$
2,073,232

Revenue as a percentage of collections(3)
61.0
%
 
0.0
%
 
62.1
%
 
60.4
%
 
 
 
 
 
 
 
 
 
Three Months Ended September 30, 2013
 
Accrual Basis
Portfolios
 
Cost Recovery
Portfolios
 
Zero Basis
Portfolios
 
Total
Balance, beginning of period
$
1,090,922

 
$
5,776

 
$

 
$
1,096,698

Purchases of receivable portfolios(4)
616,779

 
1,073

 

 
617,852

Transfer of portfolios

 

 

 

Gross collections(2)
(371,482
)
 
(983
)
 
(7,205
)
 
(379,670
)
Put-backs and recalls
(755
)
 
(242
)
 

 
(997
)
Foreign currency adjustments
36,372

 

 

 
36,372

Revenue recognized
218,182

 

 
4,227

 
222,409

Portfolio allowance reversals, net

 

 
2,978

 
2,978

Balance, end of period
$
1,590,018

 
$
5,624

 
$

 
$
1,595,642

Revenue as a percentage of collections(3)
58.7
%
 
0.0
%
 
58.7
%
 
58.6
%


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Nine Months Ended September 30, 2014
 
Accrual Basis
Portfolios
 
Cost Recovery
Portfolios
 
Zero Basis
Portfolios
 
Total
Balance, beginning of period
$
1,585,587

 
$
4,662

 
$

 
$
1,590,249

Purchases of receivable portfolios(1)(5)
991,127

 
1,709

 

 
992,836

Transfer of portfolios
(18,682
)
 
18,682

 

 

Gross collections(2)
(1,186,431
)
 
(6,305
)
 
(20,438
)
 
(1,213,174
)
Put-backs and recalls
(11,640
)
 
875

 
(5
)
 
(10,770
)
Foreign currency adjustments
(22,394
)
 
(1,099
)
 

 
(23,493
)
Revenue recognized
713,656

 

 
11,473

 
725,129

Portfolio allowance reversals, net
3,485

 

 
8,970

 
12,455

Balance, end of period
$
2,054,708

 
$
18,524

 
$

 
$
2,073,232

Revenue as a percentage of collections(3)
60.2
%
 
0.0
%
 
56.1
%
 
59.8
%
 
 
 
 
 
 
 
 
 
Nine Months Ended September 30, 2013
 
Accrual Basis
Portfolios
 
Cost Recovery
Portfolios
 
Zero Basis
Portfolios
 
Total
Balance, beginning of period
$
873,119

 
$

 
$

 
$
873,119

Purchases of receivable portfolios (4)(6)
1,098,663

 
1,073

 

 
1,099,736

Transfer of portfolios
(6,649
)
 
6,649

 

 

Gross collections(2)
(905,751
)
 
(1,825
)
 
(20,652
)
 
(928,228
)
Put-backs and recalls
(2,512
)
 
(273
)
 
(2
)
 
(2,787
)
Foreign currency adjustments
35,708

 

 

 
35,708

Revenue recognized
496,804

 

 
13,632

 
510,436

Portfolio allowance reversals, net
636

 

 
7,022

 
7,658

Balance, end of period
$
1,590,018

 
$
5,624

 
$

 
$
1,595,642

Revenue as a percentage of collections(3)
54.8
%
 
0.0
%
 
66.0
%
 
55.0
%
________________________
(1)
Purchases of portfolio receivables include $105.4 million acquired in connection with the Atlantic Acquisition in August 2014 discussed in Note 2, “Business Combinations.”
(2)
Does not include amounts collected on behalf of others.
(3)
Revenue as a percentage of collections excludes the effects of net portfolio allowances or net portfolio allowance reversals.
(4)
Includes $559.0 million of portfolios acquired in connection with the Cabot Acquisition.
(5)
Includes $208.5 million acquired in connection with the Marlin Acquisition in February 2014 discussed in Note 2, “Business Combinations.”
(6)
Includes $383.4 million of portfolios acquired in connection with the merger with AACC.
The following table summarizes the change in the valuation allowance for investment in receivable portfolios during the periods presented (in thousands):
 
Valuation Allowance
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2014
 
2013
 
2014
 
2013
Balance at beginning of period
$
86,428

 
$
100,593

 
$
93,080

 
$
105,273

Provision for portfolio allowances

 

 

 
479

Reversal of prior allowances
(5,803
)
 
(2,978
)
 
(12,455
)
 
(8,137
)
Balance at end of period
$
80,625

 
$
97,615

 
$
80,625

 
$
97,615

Note 7: Deferred Court Costs, Net
The Company pursues legal collection using a network of attorneys that specialize in collection matters and through its internal legal channel. The Company generally pursues collections through legal means only when it believes a consumer has sufficient assets to repay their indebtedness but has, to date, been unwilling to pay. In order to pursue legal collections the

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Company is required to pay certain upfront costs to the applicable courts which are recoverable from the consumer (“Deferred Court Costs”).
The Company capitalizes Deferred Court Costs in its consolidated financial statements and provides a reserve for those costs that it believes will ultimately be uncollectible. The Company determines the reserve based on its analysis of court costs that have been advanced and those that have been recovered. Historically, the Company wrote off Deferred Court Costs not recovered within three years of placement. However, as a result of a history of court cost recoveries beyond three years, the Company has determined that court costs are recovered over a longer period of time. As a result, in January 2013, on a prospective basis, the Company began increasing its deferral period from three years to five years. Collections received from debtors are first applied against related court costs with the balance applied to the debtors’ account balance.
Deferred Court Costs consist of the following as of the dates presented (in thousands):
 
September 30,
2014
 
December 31,
2013
Court costs advanced
$
505,951

 
$
399,274

Court costs recovered
(191,040
)
 
(147,166
)
Court costs reserve
(261,781
)
 
(210,889
)
 
$
53,130

 
$
41,219

A roll forward of the Company’s court cost reserve is as follows (in thousands):
 
Court Cost Reserve
 
Three Months Ended 
 September 30,
 
Nine Months Ended 
 September 30,
 
2014
 
2013
 
2014
 
2013
Balance at beginning of period
$
(243,832
)
 
$
(176,094
)
 
$
(210,889
)
 
$
(149,080
)
Provision for court costs
(17,949
)
 
(17,866
)
 
(50,892
)
 
(44,880
)
Balance at end of period
$
(261,781
)
 
$
(193,960
)
 
$
(261,781
)
 
$
(193,960
)
Note 8: Receivables Secured by Property Tax Liens, Net
Propel’s receivables are secured by property tax liens. Repayment of the property tax liens is generally dependent on the property owner but can also come through payments from other lien holders or, in less than one half of one percent of cases, from foreclosure on the properties. Propel records receivables secured by property tax liens at their outstanding principal balances, adjusted for, if any, charge-offs, allowance for losses, deferred fees or costs, and unamortized premiums or discounts. Interest income is reported on the interest method and includes amortization of net deferred fees and costs over the term of the agreements. Propel accrues interest on all past due receivables secured by tax liens as the receivables are collateralized by tax liens that are in a priority position over most other liens on the properties. If there is doubt about the ultimate collection of the accrued interest on a specific portfolio, it would be placed on non-accrual basis and, at that time, all accrued interest would be reversed. No receivables secured by property tax liens have been placed on a non-accrual basis. The typical redemption period for receivables secured by property tax liens is less than 84 months.
On May 6, 2014, Propel, through its subsidiaries, completed the securitization of a pool of approximately $141.5 million in receivables secured by property tax liens on real property located in the State of Texas. In connection with the securitization, investors purchased approximately $134.0 million in aggregate principal amount of 1.44% notes collateralized by these property tax liens. The special purpose entity that is used for the securitization is consolidated by the Company as a VIE. The receivables recognized as a result of consolidating this VIE do not represent assets that can be used to satisfy claims against the Company’s general assets.
At September 30, 2014, the Company had approximately $276.1 million in receivables secured by property tax liens, of which $117.0 million was carried at the VIE.

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Note 9: Other Assets
Other assets consist of the following (in thousands):
 
September 30,
2014
 
December 31,
2013
Debt issuance costs, net of amortization
$
40,453

 
$
28,066

Prepaid income taxes
29,301

 
5,009

Prepaid expenses
21,940

 
23,487

Funds held in escrow
17,524

 

Deferred tax assets
17,209

 
13,974

Identifiable intangible assets, net
17,034

 
23,549

Service fee receivables
12,692

 
8,954

Interest receivable
12,178

 
7,956

Other financial receivables
7,666

 
7,962

Receivable from seller
7,357

 

Security deposits
4,814

 
2,500

Recoverable legal fees
2,826

 
3,049

Other
27,125

 
30,277

 
$
218,119

 
$
154,783

Note 10: Debt
The Company is in compliance with all covenants under its financing arrangements. The components of the Company’s consolidated debt and capital lease obligations are as follows (in thousands):
 
September 30,
2014
 
December 31,
2013
Encore revolving credit facility
$
429,000

 
$
356,000

Encore term loan facility
147,984

 
140,625

Encore senior secured notes
47,500

 
58,750

Encore convertible senior notes
448,500

 
287,500

Less: Debt discount
(53,461
)
 
(42,240
)
Propel facilities
109,660

 
170,630

Propel securitized notes
113,401

 

Cabot senior secured notes
1,118,628

 
603,272

Add: Debt premium
72,595

 
43,583

Cabot senior revolving credit facility
92,434

 

Preferred equity certificates
210,891

 
199,821

Capital lease obligations
15,274

 
12,219

Other
38,340

 
20,271

 
$
2,790,746

 
$
1,850,431

Encore Revolving Credit Facility and Term Loan Facility
On February 25, 2014, Encore amended its revolving credit facility and term loan facility (the “Credit Facility”) pursuant to a Second Amended and Restated Credit Agreement. On August 1, 2014, Encore further amended the Credit Facility pursuant to Amendment No. 1 to the Second Amended and Restated Credit Agreement (as amended, the “Restated Credit Agreement”). The Restated Credit Agreement includes a revolving credit facility tranche of $692.6 million, a term loan facility tranche of $153.8 million, and an accordion feature that allows the Company to increase the revolving credit facility by an additional $250.0 million. Including the accordion feature, the maximum amount that can be borrowed under the Credit Facility is $1.1 billion. The Restated Credit Agreement has a five-year maturity, expiring in February 2019, except with respect to two

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subtranches of the term loan facility of $60.0 million and $6.3 million, maturing in February 2017 and November 2017, respectively.
Provisions of the Restated Credit Agreement include, but are not limited to:
A revolving loan of $692.6 million, with interest at a floating rate equal to, at the Company’s option, either: (1) reserve adjusted London Interbank Offered Rate (“LIBOR”), plus a spread that ranges from 250 to 300 basis points depending on the Company’s cash flow leverage ratio; or (2) Alternate Base Rate, plus a spread that ranges from 150 to 200 basis points depending on the Company’s cash flow leverage ratio. “Alternate Base Rate,” as defined in the agreement, means the highest of (i) the per annum rate which the administrative agent publicly announces from time to time as its prime lending rate, (ii) the federal funds effective rate from time to time, plus 0.5% per annum and (iii) reserved adjusted LIBOR determined on a daily basis for a one month interest period, plus 1.0% per annum;
An $87.5 million five-year term loan, with interest at a floating rate equal to, at the Company’s option, either: (1) reserve adjusted LIBOR, plus a spread that ranges from 250 to 300 basis points, depending on the Company’s cash flow leverage ratio; or (2) Alternate Base Rate, plus a spread that ranges from 150 to 200 basis points, depending on the Company’s cash flow leverage ratio. Principal amortizes $4.4 million in 2014, $4.4 million in 2015, $6.6 million in 2016, $8.8 million in 2017, and $8.8 million in 2018 with the remaining principal due at the end of the term;
A $60.0 million term loan maturing on February 25, 2017, with interest at a floating rate equal to, at the Company’s option, either: (1) reserve adjusted LIBOR, plus a spread that ranges from 200 to 250 basis points, depending on the Company’s cash flow leverage ratio; or (2) Alternate Base Rate, plus a spread that ranges from 100 to 150 basis points, depending on the Company’s cash flow leverage ratio. Principal amortizes $3.0 million in 2014, $3.0 million in 2015, and $4.5 million in 2016 with the remaining principal due at the end of the term;
A $6.3 million term loan maturing on November 3, 2017, with interest at a floating rate equal to, at the Company’s option, either: (1) reserve adjusted LIBOR, plus a spread that ranges from 250 to 300 basis points, depending on the Company’s cash flow leverage ratio; or (2) Alternate Base Rate, plus a spread that ranges from 150 to 200 basis points, depending on the Company’s cash flow leverage ratio. Principal amortizes $0.4 million in 2014, $0.5 million in 2015, $0.6 million in 2016 and $0.5 million in 2017 with the remaining principal due at the end of the term;
A borrowing base equal to (1) the lesser of (i) 30%35% (depending on the Company’s trailing 12-month cost per dollar collected) of all eligible non-bankruptcy estimated remaining collections, initially set at 33%, plus 55% of eligible estimated remaining collections for consumer receivables subject to bankruptcy, and (ii) the product of the net book value of all receivable portfolios acquired on or after January 1, 2005 multiplied by 95%, minus (2) the sum of the aggregate principal amount outstanding of Encore’s Senior Secured Notes (as defined below) plus the aggregate principal amount outstanding under the term loans;
The allowance of additional unsecured or subordinated indebtedness not to exceed $750.0 million;
Restrictions and covenants, which limit the payment of dividends and the incurrence of additional indebtedness and liens, among other limitations;
Repurchases of up to $50.0 million of Encore’s common stock after February 25, 2014, subject to compliance with certain covenants and available borrowing capacity;
A change of control definition, which excludes acquisitions of stock by Red Mountain Capital Partners LLC, JCF FPK LLP and their respective affiliates of up to 50% of the outstanding shares of Encore’s voting stock;
Events of default which, upon occurrence, may permit the lenders to terminate the facility and declare all amounts outstanding to be immediately due and payable;
A pre-approved acquisition limit of $225.0 million in the aggregate, for acquisitions after August 1, 2014;
A basket to allow for investments in unrestricted subsidiaries of $250.0 million;
A basket to allow for investments in certain subsidiaries of Propel of $200.0 million;
An annual foreign portfolio investment and loan basket of $150.0 million; and
Collateralization by all assets of the Company, other than the assets of unrestricted subsidiaries as defined in the Restated Credit Agreement.

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At September 30, 2014, the outstanding balance under the Restated Credit Agreement was $577.0 million. The weighted average interest rate was 2.95% and 3.07% for the three months ended September 30, 2014 and 2013, respectively, and 2.92% and 3.13% for the nine months ended September 30, 2014 and 2013, respectively.
Encore Senior Secured Notes
In 2010 and 2011 Encore entered into an aggregate of $75.0 million in senior secured notes with certain affiliates of Prudential Capital Group (the “Senior Secured Notes”). $25.0 million of the Senior Secured Notes bear an annual interest rate of 7.375%, mature in 2018 and require quarterly principal payments of $1.25 million. Prior to May 2013, these notes required quarterly payments of interest only. The remaining $50.0 million of Senior Secured Notes bear an annual interest rate of 7.75%, mature in 2017 and require quarterly principal payments of $2.5 million. Prior to December 2012 these notes required quarterly interest only payments. As of September 30, 2014, $47.5 million is outstanding under these obligations.
The Senior Secured Notes are guaranteed in full by certain of Encore’s subsidiaries. Similar to, and pari passu with, Encore’s credit facility, the Senior Secured Notes are also collateralized by all of the assets of the Company other than the assets of unrestricted subsidiaries as defined in the Restated Credit Agreement. The Senior Secured Notes may be accelerated and become automatically and immediately due and payable upon certain events of default, including certain events related to insolvency, bankruptcy, or liquidation. Additionally, the Senior Secured Notes may be accelerated at the election of the holder or holders of a majority in principal amount of the Senior Secured Notes upon certain events of default by Encore, including the breach of affirmative covenants regarding guarantors, collateral, most favored lender treatment, minimum revolving credit facility commitment or the breach of any negative covenant. If Encore prepays the Senior Secured Notes at any time for any reason, payment will be at the higher of par or the present value of the remaining scheduled payments of principal and interest on the portion being prepaid. The discount rate used to determine the present value is 50 basis points over the then current Treasury Rate corresponding to the remaining average life of the senior secured notes. The covenants are substantially similar to those in the Restated Credit Agreement. Prudential Capital Group and the administrative agent for the lenders of the Restated Credit Agreement have an intercreditor agreement related to their pro rata rights to the collateral, actionable default, powers and duties and remedies, among other topics. The terms of the Senior Secured Notes were amended in connection with the Restated Credit Agreement in order to properly align certain provisions between the two agreements.
Encore Convertible Senior Notes
In November and December 2012, Encore sold $115.0 million aggregate principal amount of 3.0% 2017 Convertible Notes that mature on November 27, 2017 in private placement transactions. In June and July 2013, Encore sold $172.5 million aggregate principal amount of 3.0% 2020 Convertible Notes that mature on July 1, 2020 in private placement transactions. In March 2014, Encore sold $161.0 million aggregate principal amount of 2.875% 2021 Convertible Notes that mature on March 15, 2021 in private placement transactions. The interest on these unsecured convertible senior notes (collectively, the “Convertible Notes”), is payable semi-annually.
Prior to the close of business on the business day immediately preceding their respective conversion date (listed below), holders may convert their Convertible Notes under certain circumstances set forth in the applicable Convertible Notes indentures. On or after their respective conversion dates until the close of business on the scheduled trading day immediately preceding their respective maturity date, holders may convert their Convertible Notes at any time. Certain key terms related to the convertible features for each of the Convertible Notes as of September 30, 2014 are listed below.
 
2017 Convertible Notes
 
2020 Convertible Notes
 
2021 Convertible Notes
Initial conversion price
$
31.56

 
$
45.72

 
$
59.39

Closing stock price at date of issuance
$
25.66

 
$
33.35

 
$
47.51

Closing stock price date
November 27, 2012

 
June 24, 2013

 
March 5, 2014

Conversion rate (shares per $1,000 principal amount)
31.6832

 
21.8718

 
16.8386

Conversion date(1)
May 27, 2017

 
January 1, 2020

 
September 15, 2020

_______________________
(1)
2017 Convertible Notes became convertible on January 2, 2014, as certain early conversion events were satisfied. Refer to “Conversion and EPS impact” section below for further details.
In the event of conversion, the 2017 Convertible Notes are convertible into cash up to the aggregate principal amount of the notes. The excess conversion premium may be settled in cash or shares of the Company’s common stock at the discretion of the Company. In the event of conversion, holders of the Company’s 2020 and 2021 Convertible Notes will receive cash, shares of the Company’s common stock or a combination of cash and shares of the Company’s common stock, at the Company’s election. The Company’s current intent is to settle conversions through combination settlement (i.e., convertible into cash up to

24

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the aggregate principal amount, and shares of the Company’s common stock or a combination of cash and shares of the Company’s common stock, at the Company’s election, for the remainder). As a result, and in accordance with authoritative guidance related to derivatives and hedging and earnings per share, only the conversion spread is included in the diluted earnings per share calculation, if dilutive. Under such method, the settlement of the conversion spread has a dilutive effect when, during any quarter, the average share price of the Company’s common stock exceeds the initial conversion prices listed in the above table.
Authoritative guidance related to debt with conversion and other options requires that issuers of convertible debt instruments that, upon conversion, may be settled fully or partially in cash, must separately account for the liability and equity components in a manner that will reflect the entity’s nonconvertible debt borrowing rate when interest cost is recognized in subsequent periods. Additionally, debt issuance costs are required to be allocated in proportion to the allocation of the liability and equity components and accounted for as debt issuance costs and equity issuance costs, respectively.
The debt and equity components, the issuance costs related to the equity component, the stated interest rate, and the effective interest rate for each of the Convertible Notes are listed below (in thousands, except percentages):
 
2017 Convertible Notes
 
2020 Convertible Notes
 
2021 Convertible Notes
Debt component
$
100,298

 
$
140,271

 
$
143,604

Equity component
$
14,702

 
$
32,229

 
$
17,396

Equity issuance cost
$
788

 
$
1,113

 
$
575

Stated interest rate
3.000
%
 
3.000
%
 
2.875
%
Effective interest rate
6.000
%
 
6.350
%
 
4.700
%
The balances of the liability and equity components of all of the Convertible Notes outstanding were as follows (in thousands):
 
September 30,
2014
 
December 31,
2013
Liability component—principal amount
$
448,500

 
$
287,500

Unamortized debt discount
(53,461
)
 
(42,240
)
Liability component—net carrying amount
$
395,039

 
$
245,260

Equity component
$
54,523

 
$
46,954

The debt discount is being amortized into interest expense over the remaining life of the convertible notes using the effective interest rates. Interest expense related to the convertible notes was as follows (in thousands):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2014
 
2013
 
2014
 
2013
Interest expense—stated coupon rate
$
3,316

 
$
2,141

 
$
9,080

 
$
3,947

Interest expense—amortization of debt discount
2,228

 
1,570

 
6,164

 
2,887

Total interest expense—convertible notes
$
5,544

 
$
3,711

 
$
15,244

 
$
6,834

Convertible Notes Hedge Transactions
In order to reduce the risk related to the potential dilution and/or the potential cash payments the Company is required to make in the event that the market price of the Company’s common stock becomes greater than the conversion price of the Convertible Notes, the Company maintains a hedge program that increases the effective conversion price for each of the Convertible Notes. All of the hedge instruments related to the Convertible Notes have been determined to be indexed to the Company’s own stock and meet the criteria for equity classification. In accordance with authoritative guidance, the Company recorded the cost of the hedge instruments as a reduction in additional paid-in capital, and will not recognize subsequent changes in fair value of these financial instruments in its consolidated financial statements.
The initial hedge instruments the Company entered into in connection with its issuance of the 2017 Convertible Notes had an effective conversion price of $44.19. On December 16, 2013, the Company entered into amendments to the hedge instruments to further increase the effective conversion price from $44.19 to $60.00.

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The details of the hedge program for each of the Convertible Notes are listed below (in thousands, except conversion price):
 
2017 Convertible Notes
 
2020 Convertible Notes
 
2021 Convertible Notes
Cost of the hedge transaction(s)
$
50,595

 
$
18,113

 
$
19,545

Initial conversion price
$
31.56

 
$
45.72

 
$
59.39

Effective conversion price
$
60.00

 
$
61.55

 
$
83.14

Conversion and Earnings Per Share Impact
During the quarter ending December 31, 2013, the closing price of the Company’s common stock exceeded 130% of the conversion price of the 2017 Convertible Notes for more than 20 trading days during a 30 consecutive trading day period, thereby satisfying one of the early conversion events. As a result, the 2017 Convertible Notes became convertible on demand effective January 2, 2014, and the holders were notified that they could elect to submit their 2017 Convertible Notes for conversion. The carrying value of the 2017 Convertible Notes continues to be reported as debt as the Company intends to draw on the Credit Facility or use cash on hand to settle the principal amount of any such conversions in cash. No gain or loss was recognized when the debt became convertible. The estimated fair value of the 2017 Convertible Notes was approximately $185.0 million as of September 30, 2014. In addition, upon becoming convertible, a portion of the equity component that was recorded at the time of the issuance of the 2017 Convertible Notes was considered redeemable and that portion of the equity was reclassified to temporary equity in the Company’s condensed consolidated statements of financial condition. Such amount was determined based on the cash consideration to be paid upon conversion and the carrying amount of the debt. Upon conversion, the holders of the 2017 Convertible Notes will be paid in cash for the principal amount and issued shares or a combination of cash and shares for the remaining value of the 2017 Convertible Notes. As a result, the Company reclassified $9.8 million of the equity component to temporary equity as of September 30, 2014. If a conversion event takes place, this temporary equity balance will be recalculated based on the difference between the 2017 Convertible Notes principal and the debt carrying value. If the 2017 Convertible Notes are settled, an amount equal to the fair value of the liability component, immediately prior to the settlement, will be deducted from the fair value of the total settlement consideration transferred and allocated to the liability component. Any difference between the amount allocated to the liability and the net carrying amount of the 2017 Convertible Notes (including any unamortized debt issue costs and discount) will be recognized in earnings as a gain or loss on debt extinguishment. Any remaining consideration is allocated to the reacquisition of the equity component and will be recognized as a reduction in stockholders’ equity.
None of the 2017 Convertible Notes were converted during the three and nine months ended September 30, 2014.
In accordance with authoritative guidance related to derivatives and hedging and earnings per share calculation, only the conversion spread of the Convertible Notes is included in the diluted earnings per share calculation, if dilutive. Under such method, the settlement of the conversion spread has a dilutive effect when the average share price of the Company’s common stock during any quarter exceeds the respective conversion price of each of the Convertible Notes. The average share price of the Company’s common stock for the three and nine months ended September 30, 2014 and 2013, exceeded the initial conversion price of the 2017 Convertible Notes. The dilutive effect from the 2017 Convertible Notes was approximately 1.0 million and 0.8 million shares for the three months ended September 30, 2014 and 2013, respectively, and 1.1 million and 0.3 million shares for the nine months ended September 30, 2014 and 2013, respectively. See Note 3, “Earnings Per Share” for additional information.
Propel Facilities
Propel Facility I
Propel has a $200.0 million syndicated loan facility (the “Propel Facility I”). The Propel Facility I is used to originate or purchase tax lien assets related to properties in Texas and Arizona.
The Propel Facility I expires in May 2015 and includes the following key provisions:
Interest at Propel’s option, at either: (1) LIBOR, plus a spread that ranges from 300 to 375 basis points, depending on Propel’s cash flow leverage ratio; or (2) Prime Rate, which is defined in the agreement as the rate of interest per annum equal to the sum of (a) the interest rate quoted in the “Money Rates” section of The Wall Street Journal from time to time and designated as the “Prime Rate” plus (b) the Prime Rate Margin, which is a spread that ranges from 0 to 75 basis points, depending on Propel’s cash flow leverage ratio;
A borrowing base of 90% of the face value of the tax lien collateralized payment arrangements;

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Interest payable monthly; principal and interest due at maturity;
Restrictions and covenants, which limit, among other things, the payment of dividends and the incurrence of additional indebtedness and liens; and
Events of default which, upon occurrence, may permit the lender to terminate the Propel Facility I and declare all amounts outstanding to be immediately due and payable.
The Propel Facility I is primarily collateralized by the Tax Liens in Texas and requires Propel to maintain various financial covenants, including a minimum interest coverage ratio and a maximum cash flow leverage ratio.
At September 30, 2014, the outstanding balance on the Propel Facility I was $38.5 million. The weighted average interest rate was 3.15% and 3.37% for the three months ended September 30, 2014 and 2013, respectively, and 3.34% and 3.26% for the nine months ended September 30, 2014 and 2013, respectively.
Propel Facility II
On May 15, 2013, the Company, through affiliates of Propel, entered into a $100.0 million revolving credit facility (the “Propel Facility II”). On May 6, 2014, the Propel Facility II was amended by the parties. The amended Propel Facility II is used to purchase tax liens from taxing authorities in various states, expires on May 10, 2019, and includes the following key provisions:
Propel could draw up to $190.0 million at any time during the period from July 1, 2014, up to and including September 30, 2014, and can draw up to $150.0 million through May 15, 2017;
The committed amount can be drawn on a revolving basis until May 15, 2017 (unless terminated earlier in accordance with the terms of the facility). During the following two years, until the May 10, 2019 expiration date, no additional draws are permitted, and all proceeds from the tax liens are used to repay any amounts outstanding under the facility. So long as no events or default have occurred, Propel may extend the expiration date for additional one year periods.
Prior to the expiration of the facility, interest at a per annum floating rate equal to LIBOR plus 3.25%, other than for advances related to tax liens in Texas, for which interest is LIBOR plus 2.50%;
Following the expiration of the facility, or upon the occurrence of an event of default, interest at 400 basis points plus the greater of (i) a per annum floating rate equal to LIBOR plus 3.25% (or 2.50% for advances related to tax liens in Texas), or (ii) Prime Rate, which is defined in the agreement as the rate most recently announced by the lender at its branch in San Francisco, California, from time to time as its prime commercial rate for United States dollar-denominated loans made in the United States;
Proceeds from the tax liens are applied to pay interest, principal and other obligations incurred in connection with the Propel Facility II on a monthly basis as defined in the agreement;
Special purpose entity covenants designed to protect the bankruptcy-remoteness of the borrowers and additional restrictions and covenants, which limit, among other things, the payment of certain dividends, the occurrence of additional indebtedness and liens and use of the collections proceeds from the certain Tax Liens; and
Events of default which, upon occurrence, may permit the lender to terminate the Propel Facility II and declare all amounts outstanding to be immediately due and payable.
The Propel Facility II is collateralized by the Tax Liens acquired under the Propel Facility II. At September 30, 2014, the outstanding balance on the Propel Facility II was $46.6 million. The weighted average interest rate was 3.94% and 3.73% for the three months ended September 30, 2014 and 2013, respectively, and 3.80% and 3.53% the nine months ended September 30, 2014 and 2013.
Propel Term Loan Facility
On May 2, 2014, the Company, through affiliates of Propel, entered into a $31.9 million term loan facility (the “Propel Term Loan Facility”). The Propel Term Loan Facility was entered into to fund the acquisition of a portfolio of tax liens and other assets in a transaction valued at approximately $43.0 million and matures in October 2016.
At September 30, 2014, the outstanding balance on the Propel Term Loan Facility was $24.6 million, and the weighted average interest rate for the three and nine months ended September 30, 2014 was 4.36% and 4.48%, respectively.

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Propel Securitized Notes
On May 6, 2014, Propel, through its affiliates, completed the securitization of a pool of approximately $141.5 million in payment agreements and contracts relating to unpaid real property taxes, assessments, and other charges secured by liens on real property located in the State of Texas (the “Securitized Texas Tax Liens”). In connection with the securitization, investors purchased, in a private placement, approximately $134.0 million in aggregate principal amount of 1.44% notes collateralized by the Securitized Texas Tax Liens (the “Propel Securitized Notes”), due May 15, 2029. The payment agreements and contracts will continue to be serviced by Propel.
The Propel Securitized Notes are payable solely from the collateral and represent non-recourse obligations of the consolidated securitization entity PFS Tax Lien Trust 2014-1, a Delaware statutory trust and an affiliate of Propel. Interest accrues monthly at the rate of 1.44% per annum. Principal and interest on the Propel Securitized Notes are payable on the 15th day of each calendar month. Propel used the net proceeds to pay down borrowings under the Propel Facility I, pay certain expenses incurred in connection with the issuance of the Propel Securitized Notes and fund certain reserves.
At September 30, 2014, the outstanding balance on the Propel Securitized Notes was $113.4 million.
Cabot Senior Secured Notes
On September 20, 2012, Cabot Financial (Luxembourg) S.A. (“Cabot Financial”), an indirect subsidiary of Janus Holdings, issued £265.0 million (approximately $438.4 million) in aggregate principal amount of 10.375% Senior Secured Notes due 2019 (the “Cabot 2019 Notes”). Interest on the Cabot 2019 Notes is payable semi-annually, in arrears, on April 1 and October 1 of each year.
On August 2, 2013, Cabot Financial issued £100 million (approximately $151.7 million) in aggregate principal amount of 8.375% Senior Secured Notes due 2020 (the “Cabot 2020 Notes”). Interest on the Cabot 2020 Notes is payable semi-annually, in arrears, on February 1 and August 1 of each year.
Of the proceeds from the issuance of the Cabot 2020 Notes, approximately £75.0 million (approximately $113.8 million) was used to repay all amounts outstanding under the senior credit facilities of Cabot Financial (UK) Limited (“Cabot Financial UK”), an indirect subsidiary of Janus Holdings, and £25.0 million (approximately $37.9 million) was used to partially repay a portion of the J Bridge PECs to an affiliate of J.C. Flowers & Co. LLC (“J.C. Flowers”).
On March 27, 2014, Cabot Financial issued £175.0 million (approximately $291.8 million) in aggregate principal amount of 6.5% Senior Secured Notes due 2021 (the “Cabot 2021 Notes” and, together with the Cabot 2019 Notes and the Cabot 2020 Notes, the “Cabot Notes”). Interest on the Cabot 2021 Notes is payable semi-annually, in arrears, on April 1 and October 1 of each year, beginning on October 1, 2014. The total debt issuance cost associated with the Cabot 2021 Notes was approximately $7.5 million.
Approximately £105.0 million (approximately $174.8 million) of the proceeds from the issuance of the Cabot 2021 Notes was used to repay all amounts outstanding under the Senior Secured Bridge Facilities described below.
The Cabot Notes are fully and unconditionally guaranteed on a senior secured basis by the following indirect subsidiaries of the Company: Cabot, Cabot Financial Limited, and all material subsidiaries of Cabot Financial Limited (other than Cabot Financial and Marlin Intermediate Holdings plc). The Cabot Notes are secured by a first ranking security interest in all of the outstanding shares of Cabot Financial and the guarantors (other than Cabot and Marlin Midway Limited) and substantially all the assets of Cabot Financial and the guarantors (other than Cabot). The guarantees provided in respect of the Cabot Notes are pari passu with each such guarantee given in respect of the Marlin Bonds and the Cabot Credit Facility described below.
On July 25, 2013, Marlin Intermediate Holdings plc, a subsidiary of Marlin, issued £150.0 million (approximately $246.5 million) in aggregate principal amount of 10.5% Senior Secured Notes due 2020 (the “Marlin Bonds”). Interest on the Marlin Bonds is payable semi-annually, in arrears, on February 1 and August 1 of each year. Cabot assumed the Marlin Bonds as a result of the Marlin Acquisition. The carrying value of the Marlin Bonds was adjusted to approximately $284.2 million to reflect the fair value of the Marlin Bonds at the time of acquisition.
The Marlin Bonds are fully and unconditionally guaranteed on a senior secured basis by Cabot Financial Limited and each of Cabot Financial Limited’s material subsidiaries other than Marlin Intermediate Holdings plc, each of which is an indirect subsidiary of the Company. The guarantees provided in respect of the Marlin Bonds are pari passu with each such guarantee given in respect of the Cabot Notes and the Cabot Credit Facility.

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Interest expense related to the Cabot Notes and Marlin Bonds was as follows (in thousands):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2014
 
2013
 
2014
 
2013
Interest expense—stated coupon rate
$
26,239

 
$
12,857

 
$
72,099

 
$
12,857

Interest income—accretion of debt premium
(2,760
)
 
(1,367
)
 
(7,565
)
 
(1,367
)
Total interest expense—Cabot Notes and Marlin Bonds
$
23,479

 
$
11,490

 
$
64,534

 
$
11,490

Cabot Senior Revolving Credit Facility
On September 20, 2012, Cabot Financial UK entered into an agreement for a senior committed revolving credit facility of £50.0 million (approximately $82.7 million) (the “Cabot Credit Agreement”). This agreement was amended and restated on June 28, 2013 to increase the size of the revolving credit facility to £85.0 million (approximately $140.6 million) (the “Cabot Credit Facility”).
The Cabot Credit Facility has a five-year term expiring in September 2017, and includes the following key provisions:
Interest at LIBOR plus a maximum of 4.0% depending on the loan to value (“LTV”) ratio determined quarterly, calculated as being the ratio of the net financial indebtedness of Cabot (as defined in the Cabot Credit Agreement) to Cabot’s estimated remaining collections capped at 84-months;
A restrictive covenant that limits the LTV ratio to 0.75;
Additional restrictions and covenants which limit, among other things, the payment of dividends and the incurrence of additional indebtedness and liens; and
Events of default which, upon occurrence, may permit the lenders to terminate the Cabot Credit Facility and declare all amounts outstanding to be immediately due and payable.
The Cabot Credit Facility is unconditionally guaranteed by the following indirect subsidiaries of the Company: Cabot, Cabot Financial Limited, and all material subsidiaries of Cabot Financial Limited. The Cabot Credit Facility is secured by first ranking security interests in all the outstanding shares of Cabot Financial UK and the guarantors (other than Cabot) and substantially all the assets of Cabot Financial UK and the guarantors (other than Cabot). Pursuant to the terms of intercreditor agreements entered into with respect to the relative positions of the Cabot Notes, the Marlin Bonds and the Cabot Credit Facility, any liabilities in respect of obligations under the Cabot Credit Facility that are secured by assets that also secure the Cabot Notes and the Marlin Bonds will receive priority with respect to any proceeds received upon any enforcement action over any such assets.
At September 30, 2014, the outstanding borrowings under the Cabot Credit Facility were approximately $92.4 million. The weighted average interest rate was 4.55% and 4.36% for the three and nine months ended September 30, 2014, respectively and 4.24% for the three months ended September 30, 2013.
Senior Secured Bridge Facilities
The Marlin Acquisition was financed with borrowings under the existing Cabot Credit Facility and under new senior secured bridge facilities (the “Senior Secured Bridge Facilities”) that Cabot Financial Limited entered into on February 7, 2014 pursuant to a Senior Secured Bridge Facilities Agreement. The Senior Secured Bridge Facilities were paid off in full by using proceeds from borrowings under the £175.0 million (approximately $291.8 million) Cabot 2021 Notes issued on March 21, 2014.
The Senior Secured Bridge Facilities Agreement provided for (a) a senior secured bridge facility in an aggregate principal amount of up to £105.0 million (“Bridge Facility A”) and (b) a senior secured bridge facility in an aggregate principal amount of up to £151.5 million (“Bridge Facility B,” and together with Bridge Facility A, the “Bridge Facilities”). The purpose of Bridge Facility A was to provide funding for the financing, in full or in part, of the purchase price for the Marlin Acquisition and the payment of costs, fees and expenses in connection with the Marlin Acquisition, and was fully drawn on as of the closing of the Marlin Acquisition. The purpose of Bridge Facility B was to finance, in full or in part, the repurchase of any bonds tendered in any change of control offer required to be made to the holders of the Marlin Bonds and the premium payable thereon. Bridge Facility B was intended to be utilized only to the extent that any holders of the Marlin Bonds elected to tender their Marlin Bonds within a defined period. No Marlin Bonds were tendered during the defined period and Bridge Facility B expired without drawdown. The Senior Secured Bridge Facilities Agreement also provided for uncommitted incremental facilities in an amount of up to £80.0 million for the purposes of financing future debt portfolio acquisitions. The Senior

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Secured Bridge Facilities had an initial term of one year and an extended term of 6.5 years if they were not repaid during the first year of issuance.
Prior to their initial maturity date, the rate of interest payable under the Senior Secured Bridge Facilities was the aggregate, per annum, of (i) LIBOR, plus (ii) an initial spread of 6.00% per annum (such spread stepping up by 50 basis points for each three-month period that the Senior Secured Bridge Facilities remained outstanding), not to exceed total caps set forth in the Senior Secured Bridge Facilities Agreement.
Loan fees associated with the Senior Secured Bridge Facilities were approximately $2.0 million. These fees were originally recorded as debt issuance costs and were written off at the time of repayment and termination of the agreement. This $2.0 million was charged to interest expense in the Company’s condensed consolidated financial statements for the nine months ended September 30, 2014.
Preferred Equity Certificates
On July 1, 2013, the Company, through its wholly owned subsidiary Encore Europe Holdings, S.a.r.l. (“Encore Europe”), completed the Cabot Acquisition by acquiring 50.1% of the equity interest in Janus Holdings. Encore Europe purchased from J.C. Flowers: (i) E Bridge preferred equity certificates issued by Janus Holdings, with a face value of £10,218,574 (approximately $15.5 million) (and any accrued interest thereof) (the “E Bridge PECs”), (ii) E preferred equity certificates issued by Janus Holdings with a face value of £96,729,661 (approximately $147.1 million) (and any accrued interest thereof) (the “E PECs”), (iii) 3,498,563 E shares of Janus Holdings (the “E Shares”), and (iv) 100 A shares of Cabot Holdings S.a.r.l. (“Cabot Holdings”), the direct subsidiary of Janus Holdings, for an aggregate purchase price of approximately £115.1 million (approximately $175.0 million). The E Bridge PECs, E PECs, and E Shares represent 50.1% of all of the issued and outstanding equity and debt securities of Janus Holdings. The remaining 49.9% of Janus Holdings’ equity and debt securities are owned by J.C. Flowers and include: (a) J Bridge preferred equity certificates with a face value of £10,177,781 (approximately $15.5 million) (the “J Bridge PECs”), (b) J preferred equity certificates with a face value of £96,343,515 (approximately $146.5 million) (the “J PECs”), (c) 3,484,597 J shares of Janus Holdings (the “J Shares”), and (d) 100 A shares of Cabot Holdings.
All of the PECs accrue interest at 12% per annum. In accordance with authoritative guidance related to debt and equity securities, the J Bridge PECs, J PECs and any accrued interests thereof are classified as liabilities and are included in debt in the Company’s accompanying condensed consolidated statements of financial condition. In addition, certain other minority owners hold PECs at the Cabot Holdings level (the “Management PECs”). These PECs are also included in debt in the Company’s accompanying condensed consolidated statements of financial condition. The E Bridge PECs and E PECs held by the Company, and their related interest eliminate in consolidation and therefore are not included in debt in the Company’s condensed consolidated statements of financial condition. The J Bridge PECs, J PECs, and the Management PECs do not require the payment of cash interest expense as they have characteristics similar to equity with a preferred return. The ultimate payment of the accumulated interest would be satisfied only in connection with the disposition of the noncontrolling interests of J.C. Flowers and management.
On June 20, 2014, Encore Europe converted all of its E Bridge PECs into E Shares and E PECs, and J.C. Flowers converted all of its J Bridge PECs into J Shares and J PECs, respectively, in proportion to the number of E Shares and E PECs, or J Shares and J PECs, as applicable, outstanding on the closing date of the Cabot Acquisition.
As of September 30, 2014, the outstanding balance of the PECs and their accrued interest was approximately $210.9 million.
Capital Lease Obligations
The Company has capital lease obligations primarily for computer equipment. As of September 30, 2014, the Company’s combined obligations for these equipment leases were approximately $15.3 million. These lease obligations require monthly or quarterly payments through 2018 and have implicit interest rates that range from zero to approximately 12.5%.
Note 11: Variable Interest Entities
A VIE is defined as a legal entity whose equity owners do not have sufficient equity at risk, or, as a group, the holders of the equity investment at risk lack any of the following three characteristics: decision-making rights, the obligation to absorb losses, or the right to receive the expected residual returns of the entity. The primary beneficiary is identified as the variable interest holder that has both the power to direct the activities of the VIE that most significantly affect the entity’s economic performance and the obligation to absorb expected losses or the right to receive benefits from the entity that could potentially be significant to the VIE.

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The Company’s VIEs include its subsidiary Janus Holdings and its special purpose entity used for the Propel securitization.
Janus Holdings is the immediate parent company of Cabot. The Company has determined that Janus Holdings is a VIE and the Company is the primary beneficiary of the VIE. The key activities that affect Cabot’s economic performance include, but are not limited to, operational budgets and purchasing decisions. Through its control of the board of directors of Janus Holdings, the Company controls the key operating activities at Cabot.
Propel used a special purpose entity to issue asset-backed securities to investors. The Company has determined that it is a VIE and Propel is the primary beneficiary of the VIE. Propel has the power to direct the activities of the VIE because it has the ability to exercise discretion in the servicing of the financial assets and add assets to revolving structures.
Assets recognized as a result of consolidating these VIEs do not represent additional assets that could be used to satisfy claims against our general assets. Conversely, liabilities recognized as a result of consolidating these VIEs do not represent additional claims on our general assets; rather, they represent claims against the specific assets of the consolidated VIEs.
The Company evaluates its relationships with the VIEs on an ongoing basis to ensure that it continues to be the primary beneficiary.
Note 12: Income Taxes
During the three months ended September 30, 2014, and 2013, the Company recorded income tax provisions of $10.2 million and $10.3 million, respectively. During the nine months ended September 30, 2014, and 2013, the Company recorded income tax provisions of $35.9 million and $30.1 million, respectively.
The effective tax rates for the respective periods are shown below:
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2014
 
2013
 
2014
 
2013
Federal provision
35.0
 %
 
35.0
 %
 
35.0
 %
 
35.0
 %
State provision
5.8
 %
 
5.2
 %
 
5.8
 %
 
5.2
 %
State benefit
(2.0
)%
 
(1.8
)%
 
(2.0
)%
 
(1.8
)%
Changes in state apportionment(1)
0.0
 %
 
(4.0
)%
 
0.0
 %
 
(1.7
)%
Tax reserves(2)
0.0
 %
 
1.8
 %
 
0.0
 %
 
0.7
 %
International benefit(3)
(8.7
)%
 
(4.8
)%
 
(5.0
)%
 
(2.0
)%
Permanent items(4)
5.7
 %
 
1.1
 %
 
4.1
 %
 
1.3
 %
Other(5)
(10.6
)%
 
0.0
 %
 
(4.0
)%
 
0.0
 %
Effective rate
25.2
 %
 
32.5
 %
 
33.9
 %
 
36.7
 %
________________________
(1)
Represents changes in state apportionment methodologies.
(2)
Represents reserves taken for certain tax positions adopted by the Company.
(3)
Relates primarily to the lower tax rate on the income attributable to international operations.
(4)
Represents a provision for nondeductible items.
(5)
Includes the effect of discrete items, primarily relates to the recognition of tax benefit as a result of a favorable tax settlement with taxing authorities as discussed below.
The Company’s subsidiary in Costa Rica is operating under a 100% tax holiday through December 31, 2018 and a 50% tax holiday for the subsequent four years. The impact of the tax holiday in Costa Rica for the three and nine months ended September 30, 2014 was immaterial.
The Company had gross unrecognized tax benefits of $19.0 million and $83.0 million at September 30, 2014 and December 31, 2013, respectively. The total gross unrecognized tax benefits that, if recognized, would result in a net tax benefit of $14.4 million and $13.5 million as of September 30, 2014 and December 31, 2013, respectively. The decrease in total gross unrecognized tax benefits was due to a favorable tax settlement with taxing authorities related to a previously uncertain tax position associated with AACC’s pre-merger tax revenue recognition policy. As a result of the settlement, the Company reclassed $58.0 million of the gross unrecognized tax benefit to deferred tax liabilities, $14.3 million to income tax payable, and recognized $4.3 million of tax benefit during the three months ended September 30, 2014. The decrease was partially offset by increases in the gross unrecognized tax benefit of $12.6 million associated with certain business combinations. The

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uncertain tax benefit is included in “Other liabilities” in the Company’s condensed consolidated statements of financial condition.
During the three and nine months ended September 30, 2014, the Company did not provide for United States income taxes or foreign withholding taxes on the quarterly undistributed earnings from operations of its subsidiaries operating outside of the United States. Undistributed net income of these subsidiaries during the three and nine months ended September 30, 2014, was approximately $8.2 million and $11.5 million, respectively.
Note 13: Commitments and Contingencies
Litigation and Regulatory
The Company is involved in disputes, legal actions, regulatory investigations, inquiries, and other actions from time to time in the ordinary course of business. The Company, along with others in its industry, is routinely subject to legal actions based on the Fair Debt Collection Practices Act (“FDCPA”), comparable state statutes, the Telephone Consumer Protection Act (“TCPA”), state and federal unfair competition statutes, and common law causes of action. The violations of law investigated or alleged in these actions often include claims that the Company lacks specified licenses to conduct its business, attempts to collect debts on which the statute of limitations has run, has made inaccurate assertions of fact in support of its collection actions and/or has acted improperly in connection with its efforts to contact consumers. Such litigation and regulatory actions could involve potential compensatory or punitive damage claims, fines, sanctions, injunctive relief, or changes in business practices. Many continue on for some length of time and involve substantial investigation, litigation, negotiation, and other expense and effort before a result is achieved, and during the process the Company often cannot determine the substance or timing of any eventual outcome.
At September 30, 2014, there have been no material developments in any of the legal proceedings disclosed in the Company’s Annual Report on Form 10-K for the year ended December 31, 2013.
In certain legal proceedings, the Company may have recourse to insurance or third party contractual indemnities to cover all or portions of its litigation expenses, judgments, or settlements. In accordance with authoritative guidance, the Company records loss contingencies in its financial statements only for matters in which losses are probable and can be reasonably estimated. Where a range of loss can be reasonably estimated with no best estimate in the range, the Company records the minimum estimated liability. The Company continuously assesses the potential liability related to its pending litigation and regulatory matters and revises its estimates when additional information becomes available. As of September 30, 2014, the Company has no material reserves for legal matters. Additionally, based on the current status of litigation and regulatory matters, either the estimate of exposure is immaterial to the Company’s financial statements or an estimate cannot yet be determined. The Company’s legal costs are recorded to expense as incurred.
Purchase Commitments
In the normal course of business, the Company enters into forward flow purchase agreements and other purchase commitment agreements. As of September 30, 2014, the Company has entered into agreements to purchase receivable portfolios with a face value of approximately $0.6 billion for a purchase price of approximately $88.1 million.
Note 14: Segment Information
The Company conducts business primarily through two reportable segments: portfolio purchasing and recovery and tax lien business. The Company’s management relies on internal management reporting processes that provide segment revenue, segment operating income, and segment asset information in order to make financial decisions and allocate resources. The operating results from the Company’s tax lien business segment are immaterial to the Company’s total consolidated operating results. However, total assets from the tax lien business segment are significant as compared to the Company’s total consolidated assets. As a result, in accordance with authoritative guidance on segment reporting, the Company’s tax lien business segment is determined to be a reportable segment.

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Segment operating income includes income from operations before depreciation, amortization of intangible assets, and stock-based compensation expense. The following table provides a reconciliation of revenue and segment operating income by reportable segment to consolidated results and was derived from the segments’ internal financial information as used for corporate management purposes (in thousands):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2014
 
2013
 
2014
 
2013
Revenues:
 
 
 
 
 
 
 
Portfolio purchasing and recovery
$
264,800

 
$
230,885

 
$
775,476

 
$
523,659

Tax lien business
8,482

 
4,673

 
20,742

 
12,606

 
$
273,282

 
$
235,558

 
$
796,218

 
$
536,265

Operating income:
 
 
 
 
 
 
 
Portfolio purchasing and recovery
$
91,470

 
$
67,803

 
$
256,756

 
$
143,961

Tax lien business
3,794

 
1,832

 
7,780

 
3,455

 
95,264

 
69,635

 
264,536

 
147,416

Depreciation and amortization
(6,933
)
 
(4,523
)
 
(19,879
)
 
(8,527
)
Stock-based compensation
(4,009
)
 
(3,983
)
 
(13,560
)
 
(9,163
)
Other expense
(44,030
)
 
(29,485
)
 
(124,870
)
 
(47,784
)
Income from operations before income taxes
$
40,292

 
$
31,644

 
$
106,227

 
$
81,942

Additionally, assets are allocated to operating segments for management review. As of September 30, 2014, total segment assets were $3.3 billion and $386.1 million for the portfolio purchasing and recovery segment and tax lien business segment, respectively.
The following presents information about geographic areas in which the Company operates (in thousands):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2014
 
2013
 
2014
 
2013
Revenues(1) :
 
 
 
 
 
 
 
Domestic
$
190,581

 
$
189,086

 
$
565,134

 
$
489,793

International
82,701

 
46,472

 
231,084

 
46,472

 
$
273,282

 
$
235,558

 
$
796,218

 
$
536,265

________________________
(1)
Revenues are attributed to countries based on location of customer.
Note 15: Goodwill and Identifiable Intangible Assets
In accordance with authoritative guidance, goodwill is tested at the reporting unit level annually for impairment and in interim periods if certain events occur that indicate the fair value of a reporting unit may be below its carrying value. Goodwill was allocable to reporting units included in the Company’s reportable segments, as follows (in thousands):
 
Portfolio
Purchasing  and
Recovery
 
Tax Lien
Business
 
Total
Balance, December 31, 2013
$
454,936

 
$
49,277

 
$
504,213

Goodwill acquired
427,647

 

 
427,647

Effect of foreign currency translation
(10,341
)
 

 
(10,341
)
Balance, September 30, 2014
$
872,242

 
$
49,277

 
$
921,519


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The Company’s acquired intangible assets are summarized as follows (in thousands):
 
As of September 30, 2014
 
As of December 31, 2013
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
Customer relationships
$
6,012

 
$
(583
)
 
$
5,429

 
$
1,975

 
$
(74
)
 
$
1,901

Developed technologies
7,422

 
(1,570
)
 
5,852

 
4,909

 
(468
)
 
4,441

Trade name and other
4,890

 
(1,099
)
 
3,791

 
15,631

 
(386
)
 
15,245

Other intangibles—indefinite lived
1,962

 

 
1,962

 
1,962

 

 
1,962

Total intangible assets
$
20,286

 
$
(3,252
)
 
$
17,034

 
$
24,477

 
$
(928
)
 
$
23,549


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Item 2 – Management’s Discussion and Analysis of Financial Condition and Results of Operations
This Quarterly Report on Form 10-Q contains “forward-looking statements” relating to Encore Capital Group, Inc. (“Encore”) and its subsidiaries (which we may collectively refer to as the “Company,” “we,” “our,” or “us”) within the meaning of the securities laws. The words “believe,” “expect,” “anticipate,” “estimate,” “project,” “intend,” “plan,” “will,” “may,” and similar expressions often characterize forward-looking statements. These statements may include, but are not limited to, projections of collections, revenues, income or loss, estimates of capital expenditures, plans for future operations, products or services and financing needs or plans, as well as assumptions relating to these matters. Although we believe that the expectations reflected in these forward-looking statements are reasonable, we caution that these expectations or predictions may not prove to be correct or we may not achieve the financial results, savings, or other benefits anticipated in the forward-looking statements. These forward-looking statements are necessarily estimates reflecting the best judgment of our senior management and involve a number of risks and uncertainties, some of which may be beyond our control or cannot be predicted or quantified, that could cause actual results to differ materially from those suggested by the forward-looking statements. Many factors, including but not limited to those set forth in our Annual Report on Form 10-K under “Part I, Item 1A. Risk Factors” and those set forth in our subsequent Quarterly Reports on Form 10-Q under “Part II, Item 1A, Risk Factors,” could cause our actual results, performance, achievements, or industry results to be very different from the results, performance, achievements or industry results expressed or implied by these forward-looking statements. Our business, financial condition, or results of operations could also be materially and adversely affected by other factors besides those listed. Forward-looking statements speak only as of the date the statements were made. We do not undertake any obligation to update or revise any forward-looking statements to reflect new information or future events, or for any other reason, even if experience or future events make it clear that any expected results expressed or implied by these forward-looking statements will not be realized. In addition, it is generally our policy not to make any specific projections as to future earnings, and we do not endorse projections regarding future performance that may be made by third parties.
Our Business and Operating Segments
We are an international specialty finance company providing debt recovery solutions for consumers and property owners across a broad range of financial assets. We purchase portfolios of defaulted consumer receivables at deep discounts to face value and manage them by working with individuals as they repay their obligations and work toward financial recovery. Defaulted receivables are consumers’ unpaid financial commitments to credit originators, including banks, credit unions, consumer finance companies, commercial retailers, and telecommunication companies. Defaulted receivables may also include receivables subject to bankruptcy proceedings. Through certain subsidiaries, we are a market leader in portfolio purchasing and recovery in the United States. Our subsidiary, Janus Holdings Luxembourg S.a.r.l. (“Janus Holdings”), through its indirectly held United Kingdom-based subsidiary Cabot Credit Management Limited and its subsidiaries (“Cabot”), is a market leader in debt management in the United Kingdom historically specializing in portfolios consisting of higher balance, semi-performing accounts (i.e., debt portfolios in which over 50% of accounts have made a payment in three of the last four months immediately prior to the portfolio purchase). Cabot’s acquisition of Marlin Financial Group Limited (“Marlin”) provides Cabot with substantial litigation-enhanced collections capabilities for non-performing accounts. Our majority-owned subsidiary, Grove Holdings (“Grove”), is a U.K.-based leading specialty investment firm focused on consumer non-performing loans, including insolvencies (in particular, individual voluntary arrangements, or “IVAs”) in the United Kingdom and bank and non-bank receivables in Spain. Our majority-owned subsidiary, Refinancia S.A. (“Refinancia”), is a market leader in management of non-performing loans in Colombia and Peru. In addition, through our subsidiary, Propel Financial Services, LLC and its subsidiaries (collectively, “Propel”), we assist property owners who are delinquent on their property taxes by structuring affordable monthly payment plans and purchase delinquent tax liens directly from selected taxing authorities.
We conduct business through two reportable segments: portfolio purchasing and recovery and tax lien business. The operating results from our tax lien business segment are immaterial to our total consolidated operating results. However, the total segment assets are significant as compared to our total consolidated assets. As a result, in accordance with authoritative guidance on segment reporting, our tax lien business segment is determined to be a reportable segment.
Our long-term growth strategy involves extending our knowledge about financially distressed consumers, growing our core portfolio purchase and recovery business, expanding into new asset classes and geographic areas, utilizing our core capabilities to align our business, investor and financial strategies to drive shareholder return, and investing in initiatives to safeguard and promote consumer financial health.
As discussed in more detail under “Government Regulation” in our Annual Report on Form 10-K for the year ended December 31, 2013, our U.S. debt purchasing business and collection activities are subject to federal, state and municipal statutes, rules, regulations and ordinances that establish specific guidelines and procedures that debt purchasers and collectors must follow when collecting consumer accounts, including among others, specific guidelines and procedures for

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communicating with consumers and prohibitions on unfair, deceptive or abusive debt collection practices. These rules, regulations, guidelines and procedures are modified from time to time by the relevant authorities charged with their administration which could affect the way we conduct our business. In particular, the Consumer Finance Protection Bureau (“CFPB”) may adopt new regulations that may affect our industry and our business. Additionally, the CFPB has supervisory, examination and enforcement authority over our business. We are currently engaged in discussions with the CFPB regarding certain practices or controls in the conduct of our business. The adoption by the CFPB of new regulations and the increased scrutiny of our business by the CFPB may have an adverse impact on our business or operations.
Portfolio Purchasing and Recovery
United States. Our portfolio purchasing and recovery segment purchases receivables based on robust, account-level valuation methods and employs proprietary statistical and behavioral models across our U.S. operations. These investments allow us to value portfolios accurately (and limit the risk of overpaying), avoid buying portfolios that are incompatible with our methods or goals, and align the accounts we purchase with our business channels to maximize future collections. As a result, we have been able to realize significant returns from the receivables we acquire. We maintain strong relationships with many of the largest credit and telecommunication providers in the United States and believe we possess one of the industry’s best collection staff retention rates.
While seasonality does not have a material impact on our portfolio purchasing and recovery segment, collections are generally strongest in our first calendar quarter, slower in the second and third calendar quarters, and slowest in the fourth calendar quarter. Relatively higher collections in the first quarter could result in a lower cost-to-collect ratio compared to the other quarters, as our fixed costs are relatively constant and applied against a larger collection base. The seasonal impact on our business may also be influenced by our purchasing levels, the types of portfolios we purchase, and our operating strategies.
Collection seasonality with respect to our portfolio purchasing and recovery segment can also affect revenue as a percentage of collections, also referred to as our revenue recognition rate. Generally, revenue for each pool group declines steadily over time, whereas collections can fluctuate from quarter to quarter based on seasonality, as described above. In quarters with lower collections (e.g., the fourth calendar quarter), the revenue recognition rate can be higher than in quarters with higher collections (e.g., the first calendar quarter).
In addition, seasonality could have an impact on the relative level of quarterly earnings. In quarters with stronger collections, total costs are higher as a result of the additional efforts required to generate those collections. Since revenue for each pool group declines steadily over time, in quarters with higher collections and higher costs (e.g., the first calendar quarter), all else being equal, earnings could be lower than in quarters with lower collections and lower costs (e.g., the fourth calendar quarter). Additionally, in quarters where a greater percentage of collections come from our legal and agency outsourcing channels, cost to collect will be higher than if there were more collections from our internal collection sites.
On August 6, 2014, we acquired all of the outstanding equity interests of Atlantic Credit & Finance, Inc. (“Atlantic”) pursuant to a stock purchase agreement (the “Atlantic Acquisition”). Atlantic acquires and liquidates fresh consumer finance receivables originated and charged off by U.S. financial institutions.
Europe. Through Cabot, we purchase primarily semi-performing receivable portfolios using a proprietary pricing model that utilizes account-level statistical and behavioral data. This model allows Cabot to value portfolios accurately and quantify portfolio performance in order to maximize future collections. As a result, Cabot has been able to realize significant returns from the assets it has acquired. Cabot maintains strong relationships with many of the largest financial service providers in the United Kingdom.
While seasonality does not have a material impact on Cabot’s operations, collections are generally strongest in the second and third calendar quarters and slower in the first and fourth quarters, largely driven by the impact of the December holiday season and the New Year holiday, and the related impact on its customers’ ability to repay their balances. This drives a higher level of plan defaults over this period, which are typically repaired across the first quarter of the following year. The August vacation season in the United Kingdom also has an unfavorable effect on the level of collections, but this is traditionally compensated for by higher collections in July and September.
On February 7, 2014, Cabot acquired Marlin (the “Marlin Acquisition”), a leading acquirer of non-performing consumer debt in the United Kingdom. Marlin is differentiated by its proven competitive advantage in the use of litigation-enhanced collections for non-paying financial services receivables. Marlin’s litigation capabilities have benefited and will continue to benefit Cabot’s existing portfolio of non-performing accounts. Similarly, we have experienced synergies by applying Cabot’s scoring model to Marlin’s portfolio since the acquisition.

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On April 1, 2014, we completed the acquisition of a controlling equity ownership interest in Grove. Grove, through its subsidiaries, is a leading specialty investment firm focused on consumer non-performing loans, including insolvencies (in particular, IVAs) in the United Kingdom and bank and non-bank receivables in Spain.
Latin America. In December 2013, we acquired a majority ownership interest in Refinancia, a market leader in the management of non-performing loans in Colombia and Peru. In addition to purchasing defaulted receivables, Refinancia offers portfolio management services to banks for non-performing loans. Refinancia also specializes in non-traditional niches in the geographic areas in which it operates, including providing financial solutions to individuals who have previously defaulted on their obligations, payment plan guarantee services to merchants, and loan guarantee services to financial institutions.
Tax Lien Business
Our tax lien business segment focuses on the property tax financing industry. Propel’s principal activities are the acquisition and servicing of residential and commercial tax liens on real property. Propel’s receivables secured by property tax liens include Texas tax liens, Nevada tax liens, and tax lien certificates (collectively, “Tax Liens”). With Texas and Nevada Tax Liens, Texas or Nevada property owners choose to have the taxing authority transfer their tax lien to Propel. Propel pays their tax lien obligation to the taxing authority and the property owner pays Propel over time at a lower interest rate than is being assessed by the taxing authority. Propel’s arrangements with Texas and Nevada property owners provide them with repayment plans that are both affordable and flexible when compared with other payment options. Propel also purchases Tax Liens in various other states directly from taxing authorities, securing rights to outstanding property tax payments, interest and penalties. In most cases, such Tax Liens continue to be serviced by the taxing authority. When the taxing authority is paid, it repays Propel the outstanding balance of the lien plus interest, which is established by statute or negotiated at the time of the purchase. In May 2014, Propel acquired a portfolio of tax liens and other assets in a transaction valued at approximately $43.0 million. The transaction strengthened Propel’s established servicing platform and expanded Propel’s operations to 22 states.
Revenue from our tax lien business segment comprised 3% of total consolidated revenues for each of the three and nine months ended September 30, 2014 and 2% for each of the three and nine months ended September 30, 2013. Operating income from our tax lien business segment comprised 4% and 3% of our total consolidated operating income for the three and nine months ended September 30, 2014, respectively, and 3% and 2% for the three and nine months ended September 30, 2013, respectively.
Purchases and Collections
Portfolio Pricing, Supply and Demand
United States Markets
Prices for portfolios offered for sale directly from credit issuers continued to remain elevated during the first three quarters of 2014, especially for fresh portfolios, although pricing has stabilized. Fresh portfolios are portfolios that are generally transacted within six months of the consumer’s account being charged-off by the financial institution. We believe this elevated pricing is due to a reduction in the supply of charged-off accounts and continued demand in the marketplace. We believe that the reduction in supply is partially due to shifts in underwriting standards by financial institutions, which have resulted in lower volumes of charged-off accounts. We believe that this reduction in supply is also the result of certain financial institutions temporarily halting their sales of charged-off accounts. Although we have seen moderation in certain instances, we expect pricing will remain at elevated levels for some period of time.
We believe that smaller competitors continue to face difficulties in the portfolio purchasing market because of the high cost to operate due to regulatory pressure and because issuers are being more selective with buyers in the marketplace, resulting in consolidation within the portfolio purchasing and recovery industry. We believe this favors larger participants in this market, such as us, because the larger market participants are better able to adapt to these pressures. Furthermore, as smaller competitors limit their participation in or exit the market, it may provide additional opportunities for us to purchase portfolios from competitors or to acquire competitors directly.
European Markets
As a result of a backlog caused by issuers reducing their sales volumes during the 2008 through 2010 time period, we believe that the supply of debt sold to debt purchasers has increased. However, even as supply has increased, prices for portfolios offered for sale directly from credit issuers in the United Kingdom remain at levels higher than historical averages, While we expect the recent rate of increase in the supply of debt to slow, we are expecting the supply of debt to increase further in the coming year. Additionally, over the last few years, portfolios are being sold earlier in the life cycle, and therefore, include a higher proportion of paying accounts. We expect that as a result of an increase in available funding to industry participants

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and lower return requirements for certain debt purchasers, pricing will remain elevated. However, we also believe that as Cabot’s business increases in scale, and with anticipated improvements in the rate of collections and improved efficiencies in collections, Cabot’s margins will remain competitive. Additionally, the acquisition of Marlin resulted in a new channel of liquidation for the Company through litigation in the United Kingdom, which will enable Cabot to collect from consumers who have the ability to pay, but are unwilling to do so. This further complements Cabot’s strength in collecting on semi-performing debt, where consumers have a greater willingness to pay. We believe that the combined companies have an enhanced ability to compete for portfolios.
Purchases by Type
The following table summarizes the types of charged-off consumer receivable portfolios we purchased for the periods presented (in thousands):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2014
 
2013
 
2014
 
2013
Credit card—Europe(1),(2)
$
109,147

 
$
586,037

 
$
519,527

 
$
586,037

Credit card—United States(3), (4)
190,362

 
31,089

 
473,309

 
454,926

Consumer bankruptcy receivables—United States(2)

 

 

 
39,897

Telecom—United States

 
726

 

 
18,876

 
$
299,509

 
$
617,852

 
$
992,836

 
$
1,099,736

________________________
(1)
Purchases of consumer portfolio receivables in Europe for the three months ended September 30, 2014 include $5.4 million for IVAs.
(2)
Purchases of consumer portfolio receivables in Europe for the nine months ended September 30, 2014 include $208.5 million acquired in connection with the Marlin Acquisition. Purchases of consumer portfolio receivables in Europe for the three and nine month periods ended September 30, 2013 include $559.0 million acquired in connection with our acquisition of a controlling interest in Cabot (the “Cabot Acquisition”).
(3)
Purchases of consumer portfolio receivables for the three and nine months ended September 30, 2014 include $105.4 million acquired in connection with the Atlantic Acquisition. Purchases of consumer portfolio receivables for the nine months ended September 30, 2013 include $383.4 million acquired in connection with the merger with Asset Acceptance Capital Corp. (“AACC”) ($347.7 million for credit card and $35.7 million for consumer bankruptcy receivables).
(4)
Purchases of consumer portfolio receivables in the United States include immaterial portfolios purchased in Latin America.
During the three months ended September 30, 2014, we invested $299.5 million to acquire portfolios, primarily charged-off credit card portfolios, with face values aggregating $4.0 billion, for an average purchase price of 7.5% of face value. This is a $318.3 million decrease in the amount invested, compared with the $617.9 million invested during the three months ended September 30, 2013, to acquire charged-off credit card and telecom portfolios with face values aggregating $13.4 billion, for an average purchase price of 4.6% of face value. Purchases of consumer portfolio receivables in the United States during the three months ended September 30, 2014 include $105.4 million of receivable portfolios acquired in connection with the Atlantic Acquisition. Purchases during the three months ended September 30, 2013 included $559.0 million acquired in connection with the Cabot Acquisition.
During the nine months ended September 30, 2014, we invested $992.8 million to acquire portfolios, primarily charged-off credit card portfolios, with face values aggregating $11.3 billion, for an average purchase price of 8.8% of face value. This is a $106.9 million decrease in the amount invested, compared with the $1.1 billion invested during the nine months ended September 30, 2013, to acquire portfolios, primarily charged-off credit card, consumer bankruptcy and telecom portfolios, with face values aggregating $83.9 billion, for an average purchase price of 1.3% of face value. Purchases of charged-off credit card portfolios include $208.5 million of portfolios acquired in conjunction with the Marlin Acquisition and $105.4 million of receivable portfolios acquired in conjunction with the Atlantic Acquisition. Purchases during the nine months ended September 30, 2013 included $383.4 million with a face value of $68.2 billion acquired in conjunction with our June 2013 merger with AACC (the “AACC Merger”), and $559.0 million acquired in connection with the Cabot Acquisition.
The average purchase price, as a percentage of face value, varies from period to period depending on, among other things, the quality of the accounts purchased and the length of time from charge-off to the time we purchase the portfolios. The increases in purchase price as a percentage of face value for the three and nine months ended September 30, 2014 compared to prior periods were primarily related to the portfolios we acquired through the AACC Merger, our acquisition of a higher percentage of fresh portfolios, and a general increase in the price of portfolios offered for sale directly from credit issuers. The lower purchase rate for the AACC portfolios is due to our acquisition of all accounts owned by AACC, including accounts that have no value. No value accounts would typically not be included in a portfolio purchase transaction, as the sellers would remove them from the accounts being sold to us prior to sale.

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Collections by Channel
We currently utilize various business channels for the collection of our receivables. The following table summarizes the total collections by collection channel and geographic areas (in thousands):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2014
 
2013
 
2014
 
2013
United States:
 
 
 
 
 
 
 
Legal collections
$
154,019

 
$
153,556

 
$
460,551

 
$
409,511

Collection sites
122,600

 
119,080

 
389,913

 
362,495

Collection agencies(1)
19,392

 
39,607

 
60,805

 
88,795

Subtotal
296,011

 
312,243

 
911,269

 
860,801

Europe:
 
 
 
 
 
 
 
Collection sites
57,283

 
37,931

 
157,860

 
37,931

Collection agencies
33,367

 
29,496

 
90,762

 
29,496

Legal collections
11,764

 

 
31,846

 

Subtotal
102,414

 
67,427

 
280,468

 
67,427

Other geographies:
 
 
 
 
 
 
 
Collection sites
8,795

 

 
21,437

 

Total collections
$
407,220

 
$
379,670

 
$
1,213,174

 
$
928,228

________________________
(1)
Collections through our collection agency channel in the United States include accounts subject to bankruptcy filings collected by others. Additionally, collection agency collections often include accounts purchased from a competitor where we maintain the collection agency servicing until the accounts can be recalled and placed in our collection channels.
Gross collections increased $27.6 million, or 7.3%, to $407.2 million during the three months ended September 30, 2014, from $379.7 million during the three months ended September 30, 2013. Gross collections increased $284.9 million, or 30.7%, to $1.2 billion during the nine months ended September 30, 2014, from $928.2 million during the nine months ended September 30, 2013. The increases in gross collections during the three and nine months ended September 30, 2014 as compared to the gross collections during the prior periods, were primarily due to collections on portfolios acquired through our increased merger and acquisition activities.
Results of Operations
On June 13, 2013, we completed the AACC Merger, on July 1, 2013, we completed the Cabot Acquisition, on February 7, 2014, Cabot completed the Marlin Acquisition, and on August 6, 2014 we completed the Atlantic Acquisition. The results of operations presented below for the three and nine months ended September 30, 2013 only include the results of operations of AACC and Cabot since the respective closing dates of the AACC Merger and the Cabot Acquisition. The results of operations presented below for the three and nine months ended September 30, 2014 include the results of operations of Marlin and Atlantic since the date of their respective acquisitions.

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Results of operations, in dollars and as a percentage of total revenue, were as follows (in thousands, except percentages):
 
Three Months Ended September 30,
 
2014
 
2013
Revenues
 
 
 
 
 
 
 
Revenue from receivable portfolios, net
$
251,785

 
92.1
 %
 
$
225,387

 
95.7
 %
Other revenues
13,445

 
4.9
 %
 
5,792

 
2.5
 %
Net interest income
8,052

 
3.0
 %
 
4,379

 
1.8
 %
Total revenues
273,282

 
100.0
 %
 
235,558

 
100.0
 %
Operating expenses
 
 
 
 
 
 
 
Salaries and employee benefits
61,175

 
22.4
 %
 
52,253

 
22.2
 %
Cost of legal collections
53,742

 
19.6
 %
 
50,953

 
21.6
 %
Other operating expenses
22,061

 
8.1
 %
 
19,056

 
8.1
 %
Collection agency commissions
9,517

 
3.5
 %
 
14,158

 
6.0
 %
General and administrative expenses
35,532

 
13.0
 %
 
33,486

 
14.2
 %
Depreciation and amortization
6,933

 
2.5
 %
 
4,523

 
1.9
 %
Total operating expenses
188,960

 
69.1
 %
 
174,429

 
74.0
 %
Income from operations
84,322

 
30.9
 %
 
61,129

 
26.0
 %
Other expense
 
 
 
 
 
 
 
Interest expense
(43,498
)
 
(15.9
)%
 
(29,186
)
 
(12.4
)%
Other expense
(532
)
 
(0.3
)%
 
(299
)
 
(0.1
)%
Total other expense
(44,030
)
 
(16.2
)%
 
(29,485
)
 
(12.5
)%
Income before income taxes
40,292

 
14.7
 %
 
31,644

 
13.5
 %
Provision for income taxes
(10,154
)
 
(3.7
)%
 
(10,272
)
 
(4.4
)%
Income from continuing operations
30,138

 
11.0
 %
 
21,372

 
9.1
 %
Loss from discontinued operations, net of tax

 
0.0
 %
 
(308
)
 
(0.1
)%
Net income
30,138

 
11.0
 %
 
21,064

 
9.0
 %
Net loss attributable to noncontrolling interest
197

 
0.1
 %
 
822

 
0.3
 %
Net income attributable to Encore shareholders
$
30,335

 
11.1
 %
 
$
21,886

 
9.3
 %


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Table of Contents

 
Nine Months Ended September 30,
 
2014
 
2013
Revenues
 
 
 
 
 
 
 
Revenue from receivable portfolios, net
$
737,584

 
92.6
 %
 
$
518,094

 
96.6
 %
Other revenues
38,943

 
4.9
 %
 
6,473

 
1.2
 %
Net interest income
19,691

 
2.5
 %
 
11,698

 
2.2
 %
Total revenues
796,218

 
100.0
 %
 
536,265

 
100.0
 %
Operating expenses
 
 
 
 
 
 
 
Salaries and employee benefits
183,667

 
23.1
 %
 
114,054

 
21.3
 %
Cost of legal collections
153,596

 
19.3
 %
 
137,694

 
25.7
 %
Other operating expenses
72,196

 
9.0
 %
 
46,118

 
8.6
 %
Collection agency commissions
25,275

 
3.2
 %
 
22,717

 
4.2
 %
General and administrative expenses
110,508

 
13.9
 %
 
77,429

 
14.4
 %
Depreciation and amortization
19,879

 
2.5
 %
 
8,527

 
1.6
 %
Total operating expenses
565,121

 
71.0
 %
 
406,539

 
75.8
 %
Income from operations
231,097

 
29.0
 %
 
129,726

 
24.2
 %
Other expense
 
 
 
 
 
 
 
Interest expense
(124,678
)
 
(15.7
)%
 
(43,522
)
 
(8.1
)%
Other expense
(192
)
 
0.0
 %
 
(4,262
)
 
(0.8
)%
Total other expense
(124,870
)
 
(15.7
)%
 
(47,784
)
 
(8.9
)%
Income before income taxes
106,227

 
13.3
 %
 
81,942

 
15.3
 %
Provision for income taxes
(35,906
)
 
(4.5
)%
 
(30,110
)
 
(5.6
)%
Income from continuing operations
70,321

 
8.8
 %
 
51,832

 
9.7
 %
Loss from discontinued operations, net of tax

 
0.0
 %
 
(308
)
 
(0.1
)%
Net income
70,321

 
8.8
 %
 
51,524

 
9.6
 %
Net loss attributable to noncontrolling interest
6,755

 
0.9
 %
 
822

 
0.2
 %
Net income attributable to Encore shareholders
$
77,076

 
9.7
 %
 
$
52,346

 
9.8
 %
Results of Operations—Cabot
The following table summarizes the operating results contributed by Cabot during the periods presented (in thousands):
 
Three Months Ended September 30, 2014
 
Three Months Ended September 30, 2013
 
Janus Holdings
 
Encore Europe (1)
 
Consolidated
 
Janus Holdings
 
Encore Europe(1)
 
Consolidated
Total revenues
$
75,739

 
$

 
$
75,739

 
$
46,472

 
$

 
$
46,472

Total operating expenses
(37,702
)
 

 
(37,702
)
 
(23,640
)
 

 
(23,640
)
Income from operations
38,037

 

 
38,037

 
22,832

 

 
22,832

Interest expense-non-PEC
(25,020
)
 

 
(25,020
)
 
(12,319
)
 

 
(12,319
)
PEC interest (expense) income
(11,044
)
 
5,309

 
(5,735
)
 
(10,875
)
 
4,998

 
(5,877
)
Other (expense) income
(561
)
 

 
(561
)
 
96

 

 
96

Income (loss) before income taxes
1,412

 
5,309

 
6,721

 
(266
)
 
4,998

 
4,732

Provision for income taxes
(1,045
)
 

 
(1,045
)
 
(1,174
)
 

 
(1,174
)
Net income (loss)
367

 
5,309

 
5,676

 
(1,440
)
 
4,998

 
3,558

Net (income) loss attributable to noncontrolling interests
(51
)
 
(158
)
 
(209
)
 
822

 

 
822

Net income (loss) attributable to Encore
$
316

 
$
5,151

 
$
5,467

 
$
(618
)
 
$
4,998

 
$
4,380


41

Table of Contents

 
Nine Months Ended September 30, 2014
 
Nine Months Ended September 30, 2013
 
Janus Holdings
 
Encore Europe (1)
 
Consolidated
 
Janus Holdings
 
Encore Europe(1)
 
Consolidated
Total revenues
$
211,644

 
$

 
$
211,644

 
$
46,472

 
$

 
$
46,472

Total operating expenses
(113,908
)
 

 
(113,908
)
 
(23,640
)
 

 
(23,640
)
Income from operations
97,736

 

 
97,736

 
22,832

 

 
22,832

Interest expense-non-PEC
(72,424
)
 

 
(72,424
)
 
(12,319
)
 

 
(12,319
)
PEC interest (expense) income
(33,137
)
 
16,067

 
(17,070
)
 
(10,875
)
 
4,998

 
(5,877
)
Other (expense) income
(442
)
 

 
(442
)
 
96

 

 
96

(Loss) income before income taxes
(8,267
)
 
16,067

 
7,800

 
(266
)
 
4,998

 
4,732

Provision for income taxes
(1,891
)
 

 
(1,891
)
 
(1,174
)
 

 
(1,174
)
Net (loss) income
(10,158
)
 
16,067

 
5,909

 
(1,440
)
 
4,998

 
3,558

Net loss attributable to noncontrolling interests
1,459

 
4,341

 
5,800

 
822

 

 
822

Net (loss) income attributable to Encore
$
(8,699
)
 
$
20,408

 
$
11,709

 
$
(618
)
 
$
4,998

 
$
4,380

________________________
(1)
Includes only the results of operations related to Janus Holdings and therefore does not represent the complete financial performance of Encore Europe.
The net losses recognized at Janus Holdings during the respective periods were due to the fact that Janus Holdings recognizes all interest expense related to the outstanding preferred equity certificates (“PECs”) owed to Encore and other minority shareholders, while the interest income from PECs owed to Encore is recognized at Janus Holdings’ parent company, Encore Europe Holdings, S.a.r.l. (“Encore Europe”), which is a wholly-owned subsidiary of Encore. The losses attributable to noncontrolling interests included in our condensed consolidated statement of income for the three and nine months ended September 30, 2014 and 2013 represents the total loss at Janus Holdings multiplied by the noncontrolling ownership interest in each period.
Non-GAAP Disclosure
In addition to the financial information prepared in conformity with Generally Accepted Accounting Principles (“GAAP”), we provide certain non-GAAP financial information. Management believes that the presentation of such non-GAAP financial information is meaningful and useful in understanding the activities and business metrics of our operations. Management believes that these non-GAAP financial measures reflect an additional way of viewing aspects of our business that, when viewed with our GAAP results, provide a more complete understanding of factors and trends affecting our business.
Management believes that the presentation of these measures provides investors with greater transparency and facilitates comparison of operating results across a broad spectrum of companies with varying capital structures, compensation strategies, derivative instruments, and amortization methods, which provide a more complete understanding of our financial performance, competitive position, and prospects for the future. Readers should consider the information in addition to, but not instead of, our financial statements prepared in accordance with GAAP. This non-GAAP financial information may be determined or calculated differently by other companies, limiting the usefulness of these measures for comparative purposes.
Adjusted Income from Continuing Operations Per Share. Management uses non-GAAP adjusted income from continuing operations attributable to Encore and adjusted income from continuing operations per share (which we also refer to from time to time as adjusted earnings per share), to assess operating performance, in order to highlight trends in our business that may not otherwise be apparent when relying on financial measures calculated in accordance with GAAP. Adjusted income from continuing operations attributable to Encore excludes non-cash interest and issuance cost amortization relating to our convertible notes, one-time charges and acquisition and integration related expenses, all net of tax. The following table provides a reconciliation between income from continuing operations and diluted income from continuing operations per share attributable to Encore calculated in accordance with GAAP to adjusted income from continuing operations and adjusted income from continuing operations per share attributable to Encore, respectively. In addition, as described in Note 3, “Earnings Per Share” in the notes to our condensed consolidated financial statements, GAAP diluted earnings per share for the three and nine months ended September 30, 2014, includes the effect of approximately 1.0 million and 1.1 million common shares, respectively, that are issuable upon conversion of certain convertible senior notes because the average stock price during the respective periods exceeded the conversion price of these notes. However, as described in Note 10, “Debt—Encore Convertible Senior Notes,” in the notes to our condensed consolidated financial statements, we have certain hedging transactions in place that have the effect of increasing the effective conversion price of these notes. Accordingly, while these common shares are

42

Table of Contents

included in our diluted earnings per share, the hedge transactions will offset the impact of this dilution and no shares will be issued unless our stock price exceeds the effective conversion price, thereby creating a discrepancy between the accounting effect of those notes under GAAP and their economic impact. We have presented the following metrics both including and excluding the dilutive effect of these convertible senior notes to better illustrate the economic impact of those notes and the related hedging transactions to shareholders, with the GAAP item under the “Per Diluted Share-Accounting” and “Per Diluted Share-Economic” columns, respectively (in thousands, except per share data):
 
Three Months Ended September 30,
 
2014
 
2013
 
$
 
Per Diluted
Share—
Accounting
 
Per  Diluted
Share—
Economic
 
$
 
Per Diluted
Share—
Accounting
 
Per  Diluted
Share—
Economic
GAAP net income from continuing operations attributable to Encore, as reported
$
30,335

 
$
1.11

 
$
1.15

 
$
22,194

 
$
0.82

 
$
0.84

Adjustments:
 
 
 
 
 
 
 
 
 
 
 
Convertible notes non-cash interest and issuance cost amortization, net of tax
1,773

 
0.06

 
0.07

 
1,103

 
0.04

 
0.05

Acquisition and integration related expenses, net of tax
1,001

 
0.04

 
0.04

 
4,775

 
0.18

 
0.18

Net effect of non-recurring tax adjustments
(2,291
)
 
(0.08
)
 
(0.09
)
 
(1,236
)
 
(0.05
)
 
(0.05
)
Adjusted income from continuing operations attributable to Encore
$
30,818

 
$
1.13

 
$
1.17

 
$
26,836

 
$
0.99

 
$
1.02

 
Nine Months Ended September 30,
 
2014
 
2013
 
$
 
Per Diluted
Share—
Accounting
 
Per  Diluted
Share—
Economic
 
$
 
Per Diluted
Share—
Accounting
 
Per  Diluted
Share—
Economic
GAAP net income from continuing operations attributable to Encore, as reported
$
77,076

 
$
2.79

 
$
2.91

 
$
52,654

 
$
2.06

 
$
2.08

Adjustments:
 
 
 
 
 
 
 
 
 
 
 
Convertible notes non-cash interest and issuance cost amortization, net of tax
4,758

 
0.17

 
0.18

 
2,103

 
0.08

 
0.08

Acquisition and integration related expenses, net of tax
9,195

 
0.33

 
0.35

 
13,060

 
0.51

 
0.52

Acquisition related other expenses, net of tax

 

 

 
2,198

 
0.09

 
0.09

Net effect of non-recurring tax adjustments
(2,291
)
 
(0.08
)
 
(0.09
)
 
(712
)
 
(0.03
)
 
(0.03
)
Adjusted income from continuing operations attributable to Encore
$
88,738

 
$
3.21

 
$
3.35

 
$
69,303

 
$
2.71

 
$
2.74

Adjusted EBITDA. Management utilizes adjusted EBITDA (defined as net income before interest, taxes, depreciation and amortization, stock-based compensation expenses, portfolio amortization, one-time charges, and acquisition and integration related expenses), which is materially similar to a financial measure contained in covenants used in the Encore revolving credit and term loan facility, in the evaluation of our operations and believes that this measure is a useful indicator of our ability to generate cash collections in excess of operating expenses through the liquidation of our receivable portfolios. Adjusted EBITDA for the periods presented is as follows (in thousands):

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Table of Contents

 
Three Months Ended September 30,
 
Nine Months Ended September 30,
2014
 
2013
 
2014
 
2013
GAAP net income, as reported
$
30,138

 
$
21,064

 
$
70,321

 
$
51,524

Adjustments:
 
 
 
 
 
 
 
Loss from discontinued operations, net of tax

 
308

 

 
308

Interest expense
43,498

 
29,186

 
124,678

 
43,522

Provision for income taxes
10,154

 
10,272

 
35,906

 
30,110

Depreciation and amortization
6,933

 
4,523

 
19,879

 
8,527

Amount applied to principal on receivable portfolios
155,435

 
154,283

 
475,590

 
410,134

Stock-based compensation expense
4,009

 
3,983

 
13,560

 
9,163

Acquisition and integration related expenses
1,622

 
7,752

 
17,348

 
21,431

Acquisition related other expenses

 

 

 
3,630

Adjusted EBITDA
$
251,789

 
$
231,371

 
$
757,282

 
$
578,349

Adjusted Operating Expenses. Management utilizes adjusted operating expenses in order to facilitate a comparison of approximate cash costs to cash collections for our portfolio purchasing and recovery business. Adjusted operating expenses for our portfolio purchasing and recovery business are calculated by starting with GAAP total operating expenses and backing out stock-based compensation expense, operating expenses related to non-portfolio purchasing and recovery business, one-time charges, and acquisition and integration related operating expenses. Operating expenses related to non-portfolio purchasing and recovery business include operating expenses from our tax lien business and other non-reportable operating segments, as well as corporate overhead not related to our portfolio purchasing and recovery business. Adjusted operating expenses related to our portfolio purchasing and recovery business for the periods presented are as follows (in thousands):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
2014
 
2013
 
2014
 
2013
GAAP total operating expenses, as reported
$
188,960

 
$
174,429

 
$
565,121

 
$
406,539

Adjustments:
 
 
 
 
 
 
 
Stock-based compensation expense
(4,009
)
 
(3,983
)
 
(13,560
)
 
(9,163
)
Operating expenses related to non-portfolio purchasing and recovery business
(25,058
)
 
(12,115
)
 
(71,299
)
 
(23,756
)
Acquisition and integration related expenses
(1,622
)
 
(7,752
)
 
(17,348
)
 
(21,431
)
Adjusted operating expenses
$
158,271

 
$
150,579

 
$
462,914

 
$
352,189

Comparison of Results of Operations
Revenues
Our revenues consist primarily of portfolio revenue, contingent fee income, and net interest income from our tax lien business.
Portfolio revenue consists of accretion revenue and zero basis revenue. Accretion revenue represents revenue derived from pools (quarterly groupings of purchased receivable portfolios) with a cost basis that has not been fully amortized. Revenue from pools with a remaining unamortized cost basis is accrued based on each pool’s effective interest rate applied to each pool’s remaining unamortized cost basis. The cost basis of each pool is increased by revenue earned and decreased by gross collections and portfolio allowances. The effective interest rate is the Internal Rate of Return (“IRR”) derived from the timing and amounts of actual cash received and anticipated future cash flow projections for each pool. All collections realized after the net book value of a portfolio has been fully recovered, or Zero Basis Portfolios, are recorded as revenue, or Zero Basis Revenue. We account for our investment in receivable portfolios utilizing the interest method in accordance with the authoritative guidance for loans and debt securities acquired with deteriorated credit quality. We incur allowance charges when actual cash flows from our receivable portfolios underperform compared to our expectations. Factors that may contribute to underperformance and to the recording of valuation allowances may include both internal as well as external factors. External factors that may have an impact on our collections include new laws or regulations, new interpretations of existing laws or

44

Table of Contents

regulations, and the overall condition of the economy. Internal factors that may have an impact on our collections include operational activities such as the productivity of our collection staff.
Interest income, net of related interest expense represents net interest income on receivables secured by property tax liens.
The following tables summarize collections, revenue, end of period receivable balance and other related supplemental data, by year of purchase from our portfolio purchasing and recovery segment (in thousands, except percentages):
 
Three Months Ended September 30, 2014
 
As of
September 30, 2014
 
Collections(1)
 
Gross
Revenue(2)
 
Revenue
Recognition
Rate(3)
 
Net
Portfolio
Allowance Reversal
 
Revenue
% of Total
Revenue
 
Unamortized
Balances
 
Monthly
IRR
United States(4):
 
 
 
 
 
 
 
 
 
 
 
 
 
ZBA (5)
$
7,219

 
$
4,480

 
62.1
%
 
$
2,744

 
1.8
%
 
$

 

2006
761

 
65

 
8.5
%
 

 
0.0
%
 

 
5.3
%
2007
1,994

 
681

 
34.2
%
 
1,029

 
0.3
%
 
3,033

 
5.4
%
2008
6,978

 
3,501

 
50.2
%
 
2,030

 
1.4
%
 
9,157

 
9.7
%
2009
12,475

 
8,585

 
68.8
%
 

 
3.5
%
 
9,153

 
23.7
%
2010
25,976

 
20,140

 
77.5
%
 

 
8.2
%
 
26,854

 
22.3
%
2011
35,875

 
25,602

 
71.4
%
 

 
10.4
%
 
62,971

 
12.3
%
2012
60,990

 
32,957

 
54.0
%
 

 
13.4
%
 
171,877

 
5.8
%
2013
97,874

 
51,729

 
52.9
%
 

 
21.0
%
 
334,367

 
4.7
%
2014
54,664

 
28,989

 
53.0
%
 

 
11.8
%
 
430,978

 
2.8
%
Subtotal
304,806

 
176,729

 
58.0
%
 
5,803

 
71.8
%
 
1,048,390

 
5.2
%
Europe:
 
 
 
 
 
 
 
 
 
 
 
 
 
2013
62,892

 
41,414

 
65.8
%
 

 
16.8
%
 
546,130

 
2.4
%
2014
39,522

 
27,839

 
70.4
%
 

 
11.3
%
 
478,712

 
2.2
%
Subtotal
102,414

 
69,253

 
67.6
%
 

 
28.2
%
 
1,024,842

 
2.3
%
Total
$
407,220

 
$
245,982

 
60.4
%
 
$
5,803

 
100.0
%
 
$
2,073,232

 
3.2
%

45

Table of Contents

 
Three Months Ended September 30, 2013
 
As of
September 30, 2013
 
Collections(1)
 
Gross
Revenue(2)
 
Revenue
Recognition
Rate(3)
 
Net
Portfolio
Allowance Reversal
 
Revenue
% of Total
Revenue
 
Unamortized
Balances
 
Monthly
IRR
United States(4):
 
 
 
 
 
 
 
 
 
 
 
 
 
ZBA(5)
$
7,205

 
$
4,227

 
58.7
%
 
$
2,978

 
1.9
%
 
$

 

2006
2,112

 
665

 
31.5
%
 

 
0.3
%
 
3,420

 
5.1
%
2007
3,002

 
1,102

 
36.7
%
 

 
0.5
%
 
5,433

 
5.5
%
2008
9,581

 
5,445

 
56.8
%
 

 
2.4
%
 
20,428

 
7.6
%
2009
18,828

 
13,104

 
69.6
%
 

 
5.9
%
 
24,920

 
12.7
%
2010
36,888

 
24,895

 
67.5
%
 

 
11.2
%
 
59,430

 
10.6
%
2011
52,408

 
32,613

 
62.2
%
 

 
14.7
%
 
118,627

 
7.4
%
2012
82,056

 
39,458

 
48.1
%
 

 
17.7
%
 
314,483

 
3.6
%
2013
100,163

 
59,708

 
59.6
%
 

 
26.9
%
 
452,741

 
4.2
%
Subtotal
312,243

 
181,217

 
58.0
%
 
2,978

 
81.5
%
 
999,482

 
5.1
%
Europe:
 
 
 
 
 
 
 
 
 
 
 
 
 
2013
67,427

 
41,192

 
61.1
%
 

 
18.5
%
 
596,160

 
2.4
%
Total
$
379,670

 
$
222,409

 
58.6
%
 
$
2,978

 
100.0
%
 
$
1,595,642

 
4.3
%
 
Nine Months Ended September 30, 2014
 
As of
September 30, 2014
 
Collections(1)
 
Gross
Revenue(2)
 
Revenue
Recognition
Rate(3)
 
Net
Portfolio
Allowance Reversal
 
Revenue
% of Total
Revenue
 
Unamortized
Balances
 
Monthly
IRR
United States(4):
 
 
 
 
 
 
 
 
 
 
 
 
 
ZBA (5)
$
20,438

 
$
11,473

 
56.1
%
 
$
8,970

 
1.6
%
 
$

 

2006
3,067

 
601

 
19.6
%
 

 
0.1
%
 

 
5.3
%
2007
6,626

 
2,861

 
43.2
%
 
1,145

 
0.4
%
 
3,033

 
5.4
%
2008
23,244

 
12,452

 
53.6
%
 
2,340

 
1.7
%
 
9,157

 
9.7
%
2009
44,816

 
32,996

 
73.6
%
 

 
4.6
%
 
9,153

 
23.7
%
2010
88,390

 
65,327

 
73.9
%
 

 
9.0
%
 
26,854

 
22.3
%
2011
123,669

 
83,893

 
67.8
%
 

 
11.6
%
 
62,971

 
12.3
%
2012
210,719

 
106,657

 
50.6
%
 

 
14.7
%
 
171,877

 
5.8
%
2013
330,946

 
175,807

 
53.1
%
 

 
24.2
%
 
334,367

 
4.7
%
2014
80,791

 
41,536

 
51.4
%
 

 
5.7
%
 
430,978

 
2.8
%
Subtotal
932,706

 
533,603

 
57.2
%
 
12,455

 
73.6
%
 
1,048,390

 
5.2
%
Europe:
 
 
 
 
 
 
 
 
 
 
 
 
 
2013
189,621

 
127,350

 
67.2
%
 

 
17.6
%
 
546,130

 
2.4
%
2014
90,847

 
64,176

 
70.6
%
 

 
8.8
%
 
478,712

 
2.2
%
Subtotal
280,468

 
191,526

 
68.3
%
 

 
26.4
%
 
1,024,842

 
2.3
%
Total
$
1,213,174

 
$
725,129

 
59.8
%
 
$
12,455

 
100.0
%
 
$
2,073,232

 
3.2
%

46

Table of Contents

 
Nine Months Ended September 30, 2013
 
As of
September 30, 2013
 
Collections(1)
 
Gross
Revenue(2)
 
Revenue
Recognition
Rate(3)
 
Net
Reversal
(Portfolio
Allowance)
 
Revenue
% of Total
Revenue
 
Unamortized
Balances
 
Monthly
IRR
United States(4):
 
 
 
 
 
 
 
 
 
 
 
 
 
ZBA(5)
$
20,654

 
$
13,632

 
66.0
%
 
$
7,022

 
2.7
%
 
$

 

2005
2,364

 
239

 
10.1
%
 
10

 
0.0
%
 

 
%
2006
7,133

 
2,707

 
38.0
%
 
(402
)
 
0.5
%
 
3,420

 
5.1
%
2007
9,650

 
4,056

 
42.0
%
 
580

 
0.8
%
 
5,433

 
5.5
%
2008
33,220

 
18,891

 
56.9
%
 
448

 
3.7
%
 
20,428

 
7.6
%
2009
63,758

 
41,483

 
65.1
%
 

 
8.1
%
 
24,920

 
15.1
%
2010
124,486

 
79,492

 
63.9
%
 

 
15.6
%
 
59,430

 
12.3
%
2011
180,155

 
103,496

 
57.4
%
 

 
20.3
%
 
118,627

 
8.2
%
2012
279,321

 
124,895

 
44.7
%
 

 
24.5
%
 
314,483

 
3.8
%
2013
140,060

 
80,353

 
57.4
%
 

 
15.7
%
 
452,741

 
4.3
%
Total
860,801

 
469,244

 
54.5
%
 
7,658

 
91.9
%
 
999,482

 
5.4
%
Europe:
 
 
 
 
 
 
 
 
 
 
 
 
 
2013
67,427

 
41,192

 
61.1
%
 

 
8.1
%
 
596,160

 
2.4
%
Total
$
928,228

 
$
510,436

 
55.0
%
 
$
7,658

 
100.0
%
 
$
1,595,642

 
4.3
%
________________________
(1)
Does not include amounts collected on behalf of others.
(2)
Gross revenue excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(3)
Revenue recognition rate excludes the effects of net portfolio allowance or net portfolio allowance reversals.
(4)
United States data includes immaterial results from Latin America.
(5)
ZBA revenue typically has a 100% revenue recognition rate. However, collections on ZBA pool groups where a valuation allowance remains must first be recorded as an allowance reversal until the allowance for that pool group is zero. Once the entire valuation allowance is reversed, the revenue recognition rate will become 100%.
Total revenues were $273.3 million during the three months ended September 30, 2014, an increase of $37.7 million, or 16.0%, compared to total revenues of $235.6 million during the three months ended September 30, 2013. Total revenues were $796.2 million during the nine months ended September 30, 2014, an increase of $260.0 million, or 48.5%, compared to total revenues of $536.3 million during the nine months ended September 30, 2013.
Accretion revenue from our portfolio purchasing and recovery segment was $251.8 million during the three months ended September 30, 2014, an increase of $26.4 million, or 11.7%, compared to revenue of $225.4 million during the three months ended September 30, 2013. Accretion revenue from our portfolio purchasing and recovery segment was $737.6 million during the nine months ended September 30, 2014, an increase of $219.5 million, or 42.4%, compared to revenue of $518.1 million during the nine months ended September 30, 2013. The increase in portfolio purchase and recovery revenue during the three and nine months ended September 30, 2014 compared to 2013 was due to additional accretion revenue associated with a higher portfolio balance, primarily associated with portfolios acquired through our increased level of merger and acquisition related activities, and increases in yields on certain pool groups due to over-performance, offset by lower yields on recently formed pool groups.
During the three months ended September 30, 2014, we recorded a portfolio allowance reversal of $5.8 million, compared to a portfolio allowance reversal of $3.0 million during the three months ended September 30, 2013. During the nine months ended September 30, 2014, we recorded a portfolio allowance reversal of $12.5 million, compared to a net portfolio allowance reversal of $7.7 million during the nine months ended September 30, 2013. The recording of net allowance reversals during the three and nine months ended September 30, 2014 and 2013 was primarily due to operational improvements which allowed us to assist our customers to repay their obligations and increased collections on our ZBA portfolios. Additionally, our refined valuation methodologies have limited the amount of valuation charges necessary during recent periods.
Other revenues primarily represent contingent fee income at our Cabot and Refinancia subsidiaries earned on accounts collected on behalf of others, primarily credit originators. This contingent fee-based revenue was $13.4 million and $38.9 million for the three and nine months ended September 30, 2014, respectively and $5.8 million and $6.5 million for the three and nine months ended September 30, 2013, respectively. The increase in the three and nine month periods are due to the

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acquisition of Cabot in July 2013 and the acquisition of Refinancia in December 2013. Therefore contingent fees from these entities are only included in the prior year periods since their acquisition dates.
Net interest income from our tax lien business segment was $8.1 million and $19.7 million for the three and nine months ended September 30, 2014, respectively. Net interest income from our tax lien business segment was $4.4 million and $11.7 million for the three and nine months ended September 30, 2013, respectively. The increase in revenue for both the three and nine month periods was due to an increase in the balance of receivables secured by property tax liens primarily resulting from Propel’s recent acquisition of a portfolio of tax liens and other assets in a transaction valued at approximately $43.0 million in May 2014.
Operating Expenses
Total operating expenses were $189.0 million during the three months ended September 30, 2014, an increase of $14.5 million, or 8.3%, compared to total operating expenses of $174.4 million during the three months ended September 30, 2013.
Total operating expenses were $565.1 million during the nine months ended September 30, 2014, an increase of $158.6 million, or 39.0%, compared to total operating expenses of $406.5 million during the nine months ended September 30, 2013.
Operating expenses are explained in more detail as follows:
Salaries and Employee Benefits
Salaries and employee benefits increased $8.9 million, or 17.1%, to $61.2 million during the three months ended September 30, 2014, from $52.3 million during the three months ended September 30, 2013. The increase was primarily the result of increases in headcount as a result of our recent mergers and acquisitions and increases in headcount and related compensation expense to support our growth.
Salaries and employee benefits increased $69.6 million, or 61.0%, to $183.7 million during the nine months ended September 30, 2014, from $114.1 million during the nine months ended September 30, 2013. The increase was primarily the result of increases in headcount as a result of our recent mergers and acquisitions and increases in headcount and related compensation expense to support our growth.
Stock-based compensation remained consistent at $4.0 million during the three months ended September 30, 2014 and 2013.
Stock-based compensation increased $4.4 million, or 48.0% to $13.6 million during the nine months ended September 30, 2014, from $9.2 million during the nine months ended September 30, 2013. This increase was primarily attributable to the higher fair value of equity awards granted in recent periods due to an increase in our stock price and an increase in the number of shares granted.
Salaries and employee benefits broken down between the reportable segments are as follows (in thousands):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2014
 
2013
 
2014
 
2013
Salaries and employee benefits:
 
 
 
 
 
 
 
Portfolio purchasing and recovery
$
59,291

 
$
50,774

 
$
178,433

 
$
109,721

Tax lien business
1,884

 
1,479

 
5,234

 
4,333

 
$
61,175

 
$
52,253

 
$
183,667

 
$
114,054

Cost of Legal Collections—Portfolio Purchasing and Recovery
The cost of legal collections increased $2.8 million, or 5.5%, to $53.7 million during the three months ended September 30, 2014, compared to $51.0 million during the three months ended September 30, 2013. These costs represent contingent fees paid to our nationwide network of attorneys, internal legal costs and the cost of litigation. Gross legal collections were $165.8 million during the three months ended September 30, 2014, up from $153.6 million collected during the three months ended September 30, 2013. The cost of legal collections in the United States decreased $2.0 million to $49.0 million during the three months ended September 30, 2014 compared to $51.0 million during the three months ended September 30, 2013. This decrease was primarily attributable to a reduction in the commission rate we pay to our nationwide network of attorneys, a reduction of legal channel commission costs at AACC and lower direct costs in our internal legal channel resulting from operational improvements and the maturing of the channel. As a result, the cost of legal collections in

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the United States decreased as a percentage of gross collections to 31.8% during the three months ended September 30, 2014 from 33.2% during the same period in the prior year. In February 2014, Cabot completed the Marlin Acquisition. Prior to the Marlin Acquisition, Cabot did not place accounts through a legal channel. During the three months ended September 30, 2014, Cabot and Marlin collected $11.8 million through Marlin’s legal platform and incurred costs of $4.7 million, or 40.3% of collections. Historically, Marlin’s cost of legal collections has been lower than the cost of legal collections for our U.S. operations due to the inherent cost efficiencies of Marlin’s legal platform. However, during the three months ended September 30, 2014, Cabot and Marlin increased the number of consumer accounts directed through Marlin’s legal platform, which resulted in increased upfront court costs. As Cabot and Marlin continue to increase the number of consumer accounts directed through Marlin’s legal platform, the cost of legal collections as a percent of collections in Europe will remain at elevated levels.
The cost of legal collections increased $15.9 million, or 11.5%, to $153.6 million during the nine months ended September 30, 2014, compared to $137.7 million during the nine months ended September 30, 2013. These costs represent contingent fees paid to our nationwide network of attorneys, internal legal costs and the cost of litigation. Gross legal collections were $492.4 million during the nine months ended September 30, 2014, up from $409.5 million collected during the nine months ended September 30, 2013. The increase in the cost of legal collections in the United States was primarily the result of an increase of 51.0 million, or 12.5%, in gross collections through our U.S. legal channels. The cost of legal collections decreased as a percentage of gross collections through this channel to 31.2% during the nine months ended September 30, 2014 from 33.6% during the same period in the prior year. This decrease was primarily due to increased collections as a result of our deliberate efforts to expand our internal legal channel, for which we do not pay a commission, and to a lesser extent, due to the inherent cost efficiencies of Marlin’s legal platform. During the nine months ended September 30, 2014, Cabot and Marlin collected $31.8 million through Marlin’s legal channel and incurred costs of $8.7 million, or 27.2%, of collections including upfront court costs. However, as Cabot and Marlin continue to increase in the number of consumer accounts directed through Marlin’s legal platform, the cost of legal collections as a percent of collections in Europe will increase, as experienced in the most recent quarter, due to an increase in upfront court costs.
Other Operating Expenses
Other operating expenses increased $3.0 million, or 15.8%, to $22.1 million during the three months ended September 30, 2014, from $19.1 million during the three months ended September 30, 2013. Other operating expenses increased $26.1 million, or 56.5%, to $72.2 million during the nine months ended September 30, 2014, from $46.1 million during the nine months ended September 30, 2013. The increases in other operating expenses during the three and nine months ended September 30, 2014 as compared to the prior periods, were primarily the result of additional other operating expenses at our newly acquired subsidiaries.
Other operating expenses broken down between the reportable segments are as follows (in thousands):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2014
 
2013
 
2014
 
2013
Other operating expenses:
 
 
 
 
 
 
 
Portfolio purchasing and recovery
$
21,352

 
$
18,233

 
$
68,843

 
$
43,224

Tax lien business
709

 
823

 
3,353

 
2,894

 
$
22,061

 
$
19,056

 
$
72,196

 
$
46,118

Collection Agency Commissions—Portfolio Purchasing and Recovery
During the three months ended September 30, 2014, we incurred $9.5 million in commissions to third-party collection agencies, or 18.0% of the related gross collections of $52.8 million. During the period, the commission rate as a percentage of related gross collections was 17.5% and 18.4% for our collection outsourcing channels in the United States and Europe, respectively. During the three months ended September 30, 2013, we incurred $14.2 million in commissions, or 20.5%, of the related gross collections of $69.1 million. During the period, the commission rate as a percentage of related gross collections was 22.6% and 17.6% for our collection outsourcing channels in the United States and Europe, respectively.
During the nine months ended September 30, 2014, we incurred $25.3 million in commissions to third-party collection agencies, or 16.7% of the related gross collections of $151.6 million. During the period, the commission rate as a percentage of related gross collections was 16.1% and 17.0% for our collection outsourcing channels in the United States and Europe, respectively. During the nine months ended September 30, 2013, we incurred $22.7 million in commissions, or 19.2%, of the related gross collections of $118.3 million. During the period, the commission rate as a percentage of related gross collections was 19.7% and 17.6% for our collection outsourcing channels in the United States and Europe, respectively.

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Collections through this channel vary from period to period depending on, among other things, the number of accounts placed with an agency versus accounts collected internally. Commissions, as a percentage of collections in this channel, vary from period to period depending on, among other things, the amount of time that has passed since the charge-off of the accounts placed with an agency. Generally, freshly charged-off accounts have a lower commission rate than accounts that have been charged off for a longer period of time.
General and Administrative Expenses
General and administrative expenses increased $2.0 million, or 6.1%, to $35.5 million during the three months ended September 30, 2014, from $33.5 million during the three months ended September 30, 2013. The increase was primarily the result of increased corporate legal expenses, increased consulting expense at Propel, and other general increases in expenses in order to support our growth. The increase was partially offset by lower one-time acquisition and integration related costs in our portfolio purchasing and recovery segment. General and administrative expenses include one-time acquisition and integration related costs of $1.6 million and $7.8 million for the three months ended September 30, 2014 and 2013, respectively.
General and administrative expenses increased $33.1 million, or 42.7%, to $110.5 million during the nine months ended September 30, 2014, from $77.4 million during the nine months ended September 30, 2013. The increase was primarily the result of costs associated with our increased level of merger and acquisition related activities in recent periods, and general increases in expenses to support our growth. The increase was partially offset by lower one-time acquisition and integration related costs in our portfolio purchasing and recovery segment. General and administrative expenses include one-time acquisition and integration related costs of $17.3 million and $21.4 million for the nine months ended September 30, 2014 and 2013, respectively.
General and administrative expenses broken down between the reportable segments are as follows (in thousands):
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2014
 
2013
 
2014
 
2013
General and administrative expenses:
 
 
 
 
 
 
 
Portfolio purchasing and recovery
$
33,436

 
$
32,949

 
$
106,132

 
$
75,505

Tax lien business
2,096

 
537

 
4,376

 
1,924

 
$
35,532

 
$
33,486

 
$
110,508

 
$
77,429

Depreciation and Amortization
Depreciation and amortization expense increased $2.4 million, or 53.3%, to $6.9 million during the three months ended September 30, 2014, from $4.5 million during the three months ended September 30, 2013. The increase during the three months ended September 30, 2014 was primarily related to increased depreciation expense resulting from the acquisition of fixed assets in the current and prior years and additional depreciation and amortization expenses resulting from fixed assets and intangible assets acquired through our recent acquisitions.
Depreciation and amortization expense increased $11.4 million, or 133.1%, to $19.9 million during the nine months ended September 30, 2014, from $8.5 million during the nine months ended September 30, 2013. The increase during the nine months ended September 30, 2014 was primarily related to increased depreciation expense resulting from the acquisition of fixed assets in the current and prior years and additional depreciation and amortization expenses resulting from fixed assets and intangible assets acquired through our recent acquisitions.

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Cost per Dollar Collected—Portfolio Purchasing and Recovery
The following tables summarize our cost per dollar collected (in thousands, except percentages):
 
Three Months Ended September 30,
 
2014
 
2013
 
Collections
 
Cost
 
Cost Per
Channel
Dollar
Collected
 
Cost Per
Total
Dollar
Collected
 
Collections
 
Cost
 
Cost Per
Channel
Dollar
Collected
 
Cost Per
Total
Dollar
Collected
United States:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Collection sites(1)
$
122,600

 
$
8,794

 
7.2
%
 
3.0
%
 
$
119,080

 
$
10,056

 
8.4
%
 
3.2
%
Legal outsourcing
125,771

 
44,820

 
35.6
%
 
15.1
%
 
118,511

 
44,379

 
37.4
%
 
14.2
%
Internal legal(2)
28,248

 
11,104

 
39.3
%
 
3.8
%
 
35,045

 
16,396

 
46.8
%
 
5.3
%
Collection agencies
19,392

 
3,389

 
17.5
%
 
1.1
%
 
39,607

 
8,956

 
22.6
%
 
2.9
%
Other indirect costs(3)

 
56,693

 

 
19.2
%
 

 
52,432

 

 
16.7
%
Subtotal
296,011

 
124,800

 
 
 
42.2
%
 
312,243

 
132,219

 
 
 
42.3
%
Europe:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Collection sites(1)
57,283

 
3,637

 
6.3
%
 
3.6
%
 
37,971

 
2,174

 
5.7
%
 
3.2
%
Legal outsourcing
11,764

 
4,746

 
40.3
%
 
4.6
%
 

 

 

 

Collection agencies
33,367

 
6,127

 
18.4
%
 
6.0
%
 
29,496

 
5,202

 
17.6
%
 
7.7
%
Other indirect costs(3)

 
16,492

 

 
16.1
%
 

 
10,984

 

 
16.3
%
Subtotal
102,414

 
31,002

 
 
 
30.3
%
 
67,467

 
18,360

 
 
 
27.2
%
Other geographies:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Collection sites(1)
8,795

 
779

 
8.9
%
 
8.9
%
 

 

 

 

Other indirect costs(3)

 
1,690

 

 
19.2
%
 

 

 

 

Subtotal
8,795

 
2,469

 
 
 
28.1
%
 

 

 
 
 

Total(4)
$
407,220

 
$
158,271

 
 
 
38.9
%
 
$
379,710

 
$
150,579

 
 
 
39.7
%

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Nine Months Ended September 30,
 
2014
 
2013
 
Collections
 
Cost
 
Cost Per
Channel
Dollar
Collected
 
Cost Per
Total
Dollar
Collected
 
Collections
 
Cost
 
Cost Per
Channel
Dollar
Collected
 
Cost Per
Total
Dollar
Collected
United States:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Collection sites(1)
$
389,913

 
$
25,534

 
6.5
%
 
2.8
%
 
$
362,495

 
$
24,472

 
6.8
%
 
2.8
%
Legal outsourcing
371,068

 
132,425

 
35.7
%
 
14.5
%
 
347,340

 
124,278

 
35.8
%
 
14.5
%
Internal legal(2)
89,483

 
35,357

 
39.5
%
 
3.9
%
 
62,171

 
31,835

 
51.2
%
 
3.7
%
Collection agencies
60,805

 
9,813

 
16.1
%
 
1.1
%
 
88,795

 
17,515

 
19.7
%
 
2.0
%
Other indirect costs(3)

 
169,580

 

 
18.6
%
 

 
135,729

 

 
15.8
%
Subtotal
911,269

 
372,709

 
 
 
40.9
%
 
860,801

 
333,829

 
 
 
38.8
%
Europe:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Collection sites(1)
157,860

 
10,133

 
6.4
%
 
3.6
%
 
37,971

 
2,174

 
5.7
%
 
3.2
%
Legal outsourcing
31,846

 
8,673

 
27.2
%
 
3.1
%
 

 

 

 

Collection agencies
90,762

 
15,462

 
17.0
%
 
5.5
%
 
29,496

 
5,202

 
17.6
%
 
7.7
%
Other indirect costs(3)

 
49,511

 

 
17.7
%
 

 
10,984

 

 
16.3
%
Subtotal
280,468

 
83,779

 
 
 
29.9
%
 
67,467

 
18,360

 


 
27.2
%
Other geographies:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Collection sites(1)
21,437

 
2,458

 
11.5
%
 
11.5
%
 

 

 

 

Other indirect costs(3)

 
3,968

 

 
18.5
%
 

 

 

 

Subtotal
21,437

 
6,426

 
 
 
30.0
%
 

 

 
 
 

Total(4)
$
1,213,174

 
$
462,914

 
 
 
38.2
%
 
$
928,268

 
$
352,189

 
 
 
37.9
%
________________________
(1)
Cost in collection sites represents only account managers and their supervisors’ salaries, variable compensation, and employee benefits. Collection sites in the United States include collection site expenses for our India and Costa Rica call centers.
(2)
Cost in internal legal channel represents court costs expensed, internal legal channel employee salaries and benefits, and other related direct operating expenses.
(3)
Other indirect costs represent non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses and depreciation and amortization.
(4)
Total cost represents all operating expenses, excluding stock-based compensation expense, operating expenses related to non-portfolio purchasing and recovery business, one-time charges, and acquisition and integration related operating expenses. We include this information in order to facilitate a comparison of approximate cash costs to cash collections for the debt purchasing business in the periods presented. Refer to the “Non-GAAP Disclosure” section for further details.
During the three months ended September 30, 2014, overall cost per dollar collected decreased by 80 basis points to 38.9% of gross collections from 39.7% of gross collections during the three months ended September 30, 2013. This decrease was primarily due to collections from geographies with a lower cost to collect increasing as a percent of total collections and a slightly lower cost to collect in the United States which decreased to 42.2% from 42.3%. Over time, we expect our cost to collect to remain competitive, but also expect that it will fluctuate from quarter to quarter based on seasonality, acquisitions, the cost of investments in new operating initiatives, and the ongoing management of the changing regulatory and legislative environment.
The decrease in total cost to collect in the United States was due to several factors, including:
The cost from our collection sites, which includes account manager salaries, variable compensation, and employee benefits, as a percentage of total collections in the United States, decreased slightly to 3.0% during the three months ended September 30, 2014 from 3.2% during the three months ended September 30, 2013 and, as a percentage of our site collections, decreased to 7.2% during the three months ended September 30, 2014, from 8.4% during the three months ended September 30, 2013. The decrease in cost as a percentage of site collections, through our collection sites in the United States, was primarily due to improvements in our collection techniques, including improved consumer insights, which allow us to more effectively determine which consumers have the ability to pay and how to best engage with them.

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The cost of legal collections through our internal legal channel, as a percentage of total collections in the United States, decreased to 3.8% during the three months ended September 30, 2014, from 5.3% during the three months ended September 30, 2013 and, as a percentage of channel collections, decreased to 39.3% during the three months ended September 30, 2014, from 46.8% during the three months ended September 30, 2013. The decrease in cost as a percentage of total collections was primarily due to decreased internal legal collections as a percentage of total collections. The decrease in cost as a percentage of channel collections was primarily due to improved productivity in our internal legal platform.
Collection agency commissions, as a percentage of total collections in the United States, decreased to 1.1% during the three months ended September 30, 2014, from 2.9% during the same period in the prior year. Our collection agency commission rate decreased to 17.5% during the three months ended September 30, 2014, from 22.6% during the same period in the prior year. The decrease in collection agency commissions as a percentage of total collections was primarily related to a decrease in this channel’s collections as a percentage of total collections. Commissions, as a percentage of collections in this channel, vary from period to period depending on, among other things, the amount of time that has passed since the charge-off of the accounts placed with an agency. Generally, freshly charged-off accounts have a lower commission rate than accounts that have been charged off for a longer period of time.
The decrease in cost per dollar collected in the United States was partially offset due to the following factors:
The cost of legal collections through our legal outsourcing channel, as a percentage of total collections in the United States, increased to 15.1% during the three months ended September 30, 2014, from 14.2% during the three months ended September 30, 2013. However, cost as a percentage of channel collections, decreased to 35.6% during the three months ended September 30, 3014, from 37.4% during the same period in the prior year. The increase in the cost of legal collections as a percentage of total collections was primarily due to an increase in this channel’s collections as a percentage of total collections. The decrease in cost as a percentage of channel collections was primarily due to a reduction in the commission rates we pay to our network of attorneys in the United States.
Other costs not directly attributable to specific channel collections (other indirect costs) increased to 19.2% for the three months ended September 30, 2014, from 16.7% for the three months ended September 30, 2013. These costs include non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses, and depreciation and amortization. This increase and the increase in cost per dollar collected, were due to several factors, including increases in corporate legal expense, headcount, and general and administrative expenses necessary to support our growth and to invest in initiatives relating to the evolving regulatory environment.
During the nine months ended September 30, 2014, overall cost per dollar collected increased by 30 basis points to 38.2% of gross collections from 37.9% of gross collections during the nine months ended September 30, 2013. This slight increase was primarily due to the increased cost to collect in the United States, offset by the effect of an increase in collections, as a percent of total collections from our other geographic regions, which maintain a lower cost to collect. During the same period, cost to collect in the United States increased to 40.9% from 38.8%. Over time, we expect our cost to collect to remain competitive, but also expect that it will fluctuate from quarter to quarter based on seasonality, acquisitions, the cost of investments in new operating initiatives, and the ongoing management of the changing regulatory and legislative environment.
The increase in total cost to collect in the United States was due to several factors, including:
The cost of legal collections through our internal legal channel, as a percentage of total collections in the United States, increased to 3.9% during the nine months ended September 30, 2014, from 3.7% during the nine months ended September 30, 2013 and, as a percentage of channel collections, decreased to 39.5% during the nine months ended September 30, 2014, from 51.2% during the nine months ended September 30, 2013. This increase in cost as a percentage of total collections was primarily due to increased collections resulting from the continued expansion of our internal legal channel. The decrease in cost as a percentage of channel collections was primarily due to increased productivity in our internal legal platform.
Other costs not directly attributable to specific channel collections (other indirect costs) increased to 18.6% for the nine months ended September 30, 2014, from 15.8% for the nine months ended September 30, 2013. These costs include non-collection site salaries and employee benefits, general and administrative expenses, other operating expenses, and depreciation and amortization. This increase and the increase in cost per dollar collected, were due to several factors, including increases in corporate legal expense, headcount, and general and administrative expenses necessary to support our growth and to invest in initiatives relating to the evolving regulatory environment.
The increase in cost per dollar collected in the United States was partially offset due to the following:

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Collection agency commissions, as a percentage of total collections in the United States, decreased to 1.1% during the nine months ended September 30, 2014, from 2.0% during the same period in the prior year. Our collection agency commission rate decreased to 16.1% during the nine months ended September 30, 2014, from 19.7% during the same period in the prior year. The decrease in collection agency commissions as a percentage of total collections was primarily related to a decrease in this channel’s collections as a percentage of total collections. Commissions, as a percentage of collections in this channel, vary from period to period depending on, among other things, the amount of time that has passed since the charge-off of the accounts placed with an agency. Generally, freshly charged-off accounts have a lower commission rate than accounts that have been charged off for a longer period of time.
Interest Expense—Portfolio Purchasing and Recovery
Interest expense increased $14.3 million to $43.5 million during the three months ended September 30, 2014, from $29.2 million during the three months ended September 30, 2013. Interest expense increased $81.2 million to $124.7 million during the nine months ended September 30, 2014, from $43.5 million during the nine months ended September 30, 2013.
The following table summarizes our interest expense (in thousands, except percentages):
 
Three Months Ended September 30,
 
2014
 
2013
 
$ Change
 
% Change
Stated interest on debt obligations
$
36,391

 
$
21,893

 
$
14,498

 
66.2
 %
Interest expense on preferred equity certificates
5,738

 
5,877

 
(139
)
 
(2.4
)%
Amortization of loan fees and other loan costs
1,900

 
1,249

 
651

 
52.1
 %
(Accretion of debt premium), net of amortization of debt discount
(531
)
 
167

 
(698
)
 
(418.0
)%
Total interest expense
$
43,498

 
$
29,186

 
$
14,312

 
49.0
 %
 
Nine Months Ended September 30,
 
2014
 
2013
 
$ Change
 
% Change
Stated interest on debt obligations
$
101,910

 
$
33,130

 
$
68,780

 
207.6
 %
Interest expense on preferred equity certificates
17,069

 
5,877

 
11,192

 
190.4
 %
Amortization of loan fees and other loan costs
7,099

 
3,031

 
4,068

 
134.2
 %
(Accretion of debt premium), net of amortization of debt discount
(1,400
)
 
1,484

 
(2,884
)
 
(194.3
)%
Total interest expense
$
124,678

 
$
43,522

 
$
81,156

 
186.5
 %
The payment of the accumulated interest on the preferred equity certificates issued in connection with the Cabot Acquisition will only be satisfied in connection with the disposition of the noncontrolling interests of J.C. Flowers & Co. LLC and management.
The increase in interest expense was primarily attributable to interest expense incurred at Cabot during the three and nine months ended September 30, 2014 of $36.1 million and $105.6 million, respectively, including $5.7 million and $17.1 million, respectively, of interest expense on the preferred equity certificates as compared to $18.2 million for each of the three and nine months ended September 30, 2013 including $5.9 million of interest expense on the preferred equity certificates. The increase was also a result of increased interest expense related to additional borrowings to finance recent acquisitions.
Provision for Income Taxes
During the three months ended September 30, 2014 and 2013, we recorded income tax provisions of $10.2 million and $10.3 million, respectively. During the nine months ended September 30, 2014 and 2013, we recorded income tax provisions of $35.9 million and $30.1 million, respectively.

54

Table of Contents

The effective tax rates for the respective periods are shown below:
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
2014
 
2013
 
2014
 
2013
Federal provision
35.0
 %
 
35.0
 %
 
35.0
 %
 
35.0
 %
State provision
5.8
 %
 
5.2
 %
 
5.8
 %
 
5.2
 %
State benefit
(2.0
)%
 
(1.8
)%
 
(2.0
)%
 
(1.8
)%
Changes in state apportionment(1)
0.0
 %
 
(4.0
)%
 
0.0
 %
 
(1.7
)%
Tax reserves(2)
0.0
 %
 
1.8
 %
 
0.0
 %
 
0.7
 %
International benefit(3)
(8.7
)%
 
(4.8
)%
 
(5.0
)%
 
(2.0
)%
Permanent items(4)
5.7
 %
 
1.1
 %
 
4.1
 %
 
1.3
 %
Other(5)
(10.6
)%
 
0.0
 %
 
(4.0
)%
 
0.0
 %
Effective rate
25.2
 %
 
32.5
 %
 
33.9
 %
 
36.7
 %
________________________
(1)
Represents changes in state apportionment methodologies.
(2)
Represents reserves taken for certain tax positions adopted by the Company.
(3)
Relates primarily to the lower tax rate on the income attributable to international operations.
(4)
Represents a provision for nondeductible items.
(5)
Includes the effect of discrete items, primarily relates to the recognition of tax benefit as a result of a favorable tax settlement with taxing authorities as discussed below.
Our subsidiary in Costa Rica is operating under a 100% tax holiday through December 31, 2018 and a 50% tax holiday for the subsequent four years. The impact of the tax holiday in Costa Rica for the three and nine months ended September 30, 2014 and 2013 was immaterial.
We had gross unrecognized tax benefits of $19.0 million and $83.0 million at September 30, 2014 and December 31, 2013, respectively. The total gross unrecognized tax benefits that, if recognized, would result in a net tax benefit of $14.4 million and $13.5 million as of September 30, 2014 and December 31, 2013, respectively. The decrease in total gross unrecognized tax benefits was due to a favorable tax settlement with taxing authorities related to a previously uncertain tax position associated with AACC’s pre-merger tax revenue recognition policy. As a result of the settlement, we reclassed $58.0 million of the gross unrecognized tax benefit to deferred tax liabilities, $14.3 million to income tax payable, and recognized $4.3 million of tax benefit during the three months ended September 30, 2014. The decrease was partially offset by increases in the gross unrecognized tax benefit of $12.6 million associated with certain business combinations. The uncertain tax benefit is included in “Other liabilities” in our condensed consolidated statements of financial condition.
During the three and nine months ended September 30, 2014, we did not provide for United States income taxes or foreign withholding taxes on the quarterly undistributed earnings of our subsidiaries operating outside of the United States. Undistributed net income of these subsidiaries during the three and nine months ended September 30, 2014 was approximately $8.2 million and $11.5 million, respectively.
Supplemental Performance Data—Portfolio Purchasing and Recovery
Extension of United States Portfolio Collection Forecasts
During the quarter ended September 30, 2014, we revised the forecasting methodology we use in the United States to value and calculate IRRs on our United States portfolios by extending the collection forecasts from 84 or 96 months to 120 months. This change was made as a result of increased confidence in our ability to forecast future cash collections to 120 months. Extending the collection forecast did not result in a significant increase to any quarterly pool group IRRs or revenue during the quarter. We have historically included collections to 120 months in our estimated remaining collection disclosures and when evaluating the economic returns of our portfolio purchases, therefore this change did not affect these disclosures.

55

Table of Contents

Cumulative Collections to Purchase Price Multiple
The following table summarizes our purchases and related gross collections by year of purchase (in thousands, except multiples):
Year of
Purchase
 
Purchase
Price(1)
 
Cumulative Collections though September 30, 2014
<2004
 
2004
 
2005
 
2006
 
2007
 
2008
 
2009
 
2010
 
2011
 
2012
 
2013
 
2014
 
Total(2)
 
CCM(3)
Charged-off consumer receivables:
United States(4):
<1999
 
$
41,117

 
$
133,727

 
$
4,202

 
$
2,042

 
$
1,513

 
$
989

 
$
501

 
$
406

 
$
296

 
$
207

 
$
128

 
$
100

 
$
75

 
$
144,186

 
3.5

1999
 
48,712

 
76,104

 
8,654

 
5,157

 
3,513

 
1,954

 
1,149

 
885

 
590

 
487

 
345

 
256

 
184

 
99,278

 
2.0

2000
 
6,153

 
21,580

 
2,293

 
1,323

 
1,007

 
566

 
324

 
239

 
181

 
115

 
103

 
96

 
45

 
27,872

 
4.5

2001
 
38,185

 
108,453

 
28,551

 
20,622

 
14,521

 
5,644

 
2,984

 
2,005

 
1,411

 
1,139

 
991

 
731

 
456

 
187,508

 
4.9

2002
 
61,490

 
118,549

 
62,282

 
45,699

 
33,694

 
14,902

 
7,922

 
4,778

 
3,575

 
2,795

 
1,983

 
1,715

 
1,019

 
298,913

 
4.9

2003
 
88,496

 
59,038

 
86,958

 
69,932

 
55,131

 
26,653

 
13,897

 
8,032

 
5,871

 
4,577

 
3,582

 
2,882

 
1,803

 
338,356

 
3.8

2004
 
101,316

 

 
39,400

 
79,845

 
54,832

 
34,625

 
19,116

 
11,363

 
8,062

 
5,860

 
4,329

 
3,442

 
2,074

 
262,948

 
2.6

2005
 
192,585

 

 

 
66,491

 
129,809

 
109,078

 
67,346

 
42,387

 
27,210

 
18,651

 
12,669

 
9,552

 
5,928

 
489,121

 
2.5

2006
 
141,026

 

 

 

 
42,354

 
92,265

 
70,743

 
44,553

 
26,201

 
18,306

 
12,825

 
9,468

 
5,379

 
322,094

 
2.3

2007
 
204,064

 

 

 

 

 
68,048

 
145,272

 
111,117

 
70,572

 
44,035

 
29,619

 
20,812

 
11,363

 
500,838

 
2.5

2008
 
227,768

 

 

 

 

 

 
69,049

 
165,164

 
127,799

 
87,850

 
59,507

 
41,773

 
23,378

 
574,520

 
2.5

2009
 
253,244

 

 

 

 

 

 

 
96,529

 
206,773

 
164,605

 
111,569

 
80,443

 
46,142

 
706,061

 
2.8

2010
 
345,748

 

 

 

 

 

 

 

 
125,465

 
284,541

 
215,088

 
150,558

 
83,904

 
859,556

 
2.5

2011
 
382,413

 

 

 

 

 

 

 

 

 
122,224

 
300,536

 
225,451

 
123,586

 
771,797

 
2.0

2012
 
474,368

 

 

 

 

 

 

 

 

 

 
186,472

 
322,962

 
190,399

 
699,833

 
1.5

2013
 
543,510

 

 

 

 

 

 

 

 

 

 

 
223,862

 
311,804

 
535,666

 
1.0

2014
 
472,554

 

 

 

 

 

 

 

 

 

 

 

 
81,166

 
81,166

 
0.2

Subtotal
 
3,622,749

 
517,451

 
232,340

 
291,111

 
336,374

 
354,724

 
398,303

 
487,458

 
604,006

 
755,392

 
939,746

 
1,094,103

 
888,705

 
6,899,713

 
1.9

Europe:
2013
 
619,079

 

 

 

 

 

 

 

 

 

 

 
134,259

 
189,621

 
323,880

 
0.5

2014
 
515,442

 

 

 

 

 

 

 

 

 

 

 

 
90,847

 
90,847

 
0.2

Subtotal
 
1,134,521

 

 

 

 

 

 

 

 

 

 

 
134,259

 
280,468

 
414,727

 
0.4

Purchased bankruptcy receivables:
2010
 
11,971

 

 

 

 

 

 

 

 
388

 
4,247

 
5,598

 
6,248

 
4,502

 
20,983

 
1.8

2011
 
1,642

 

 

 

 

 

 

 

 

 
1,372

 
1,413

 
1,070

 
256

 
4,111

 
2.5

2012
 
83,158

 

 

 

 

 

 

 

 

 

 
1,249

 
31,020

 
20,319

 
52,588

 
0.6

2013
 
39,833

 

 

 

 

 

 

 

 

 

 

 
12,806

 
18,924

 
31,730

 
0.8

Subtotal
 
136,604

 

 

 

 

 

 

 

 
388

 
5,619

 
8,260

 
51,144

 
44,001

 
109,412

 
0.8

Total
 
$
4,893,874

 
$
517,451

 
$
232,340

 
$
291,111

 
$
336,374

 
$
354,724

 
$
398,303

 
$
487,458

 
$
604,394

 
$
761,011

 
$
948,006

 
$
1,279,506

 
$
1,213,174

 
$
7,423,852

 
1.5

________________________
(1)
Adjusted for put-backs and account recalls. Put-backs represent accounts that are returned to the seller in accordance with the respective purchase agreement (“Put-Backs”). Recalls represent accounts that are recalled by the seller in accordance with the respective purchase agreement (“Recalls”).
(2)
Cumulative collections from inception through September 30, 2014, excluding collections on behalf of others.
(3)
Cumulative Collections Multiple (“CCM”) through September 30, 2014 refers to collections as a multiple of purchase price.
(4)
United States data includes immaterial results from Latin America.

56

Table of Contents

Total Estimated Collections to Purchase Price Multiple
The following table summarizes our purchases, resulting historical gross collections, and estimated remaining gross collections, by year of purchase (in thousands, except multiples):
 
Purchase  Price(1)
 
Historical
Collections(2)
 
Estimated
Remaining
Collections (3)
 
Total Estimated
Gross Collections
 
Total Estimated Gross
Collections to
Purchase Price
Charged-off consumer receivables:
 
 
 
 
 
 
United States (4):
 
 
 
 
 
 
 
 
 
<2005
$
385,469

 
$
1,359,061

 
$
26

 
$
1,359,087

 
3.5

2005
192,585

 
489,121

 
3,703

 
492,824

 
2.6

2006
141,026

 
322,094

 
6,938

 
329,032

 
2.3

2007
204,064

 
500,838

 
13,821

 
514,659

 
2.5

2008
227,768

 
574,520

 
27,673

 
602,193

 
2.6

2009
253,244

 
706,061

 
100,402

 
806,463

 
3.2

2010
345,748

 
859,556

 
194,979

 
1,054,535

 
3.1

2011
382,413

 
771,797

 
282,380

 
1,054,177

 
2.8

2012
474,368

 
699,833

 
420,301

 
1,120,134

 
2.4

2013
543,510

 
535,666

 
811,017

 
1,346,683

 
2.5

2014
472,554

 
81,166

 
844,976

 
926,142

 
2.0

Subtotal
3,622,749

 
6,899,713

 
2,706,216

 
9,605,929

 
2.7

Europe:
 
 
 
 
 
 
 
 
 
2013
619,079

 
323,880

 
1,292,583

 
1,616,463

 
2.6

2014
515,442

 
90,847

 
1,047,865

 
1,138,712

 
2.2

Subtotal
1,134,521

 
414,727

 
2,340,448

 
2,755,175

 
2.4

Purchased bankruptcy receivables:
 
 
 
 
 
 
2010
11,971

 
20,983

 
974

 
21,957

 
1.8

2011
1,642

 
4,111

 
986

 
5,097

 
3.1

2012
83,158

 
52,588

 
46,895

 
99,483

 
1.2

2013
39,833

 
31,730

 
32,324

 
64,054

 
1.6

Subtotal
136,604

 
109,412

 
81,179

 
190,591

 
1.4

Total
$
4,893,874

 
$
7,423,852

 
$
5,127,843

 
$
12,551,695

 
2.6

________________________
(1)
Adjusted for Put-Backs and Recalls.
(2)
Cumulative collections from inception through September 30, 2014, excluding collections on behalf of others.
(3)
Estimated remaining collections (“ERC”) for charged off consumer receivables includes $98.8 million related to accounts that converted to bankruptcy after purchase.
(4)
United States data includes immaterial results from Latin America.

57

Table of Contents

Estimated Remaining Gross Collections by Year of Purchase
The following table summarizes our estimated remaining gross collections by year of purchase (in thousands):
 
Estimated Remaining Gross Collections by Year of Purchase(1), (2)
 
2014
 
2015
 
2016
 
2017
 
2018
 
2019
 
2020
 
2021
 
2022
 
>2022
 
Total
Charged-off consumer receivables:
United States (3):
<2006
$
1,400

 
$
2,326

 
$
2

 
$
1

 
$

 
$

 
$

 
$

 
$

 
$

 
$
3,729

2006
1,320

 
4,009

 
1,608

 

 
1

 

 

 

 

 

 
6,938

2007
1,957

 
6,156

 
3,866

 
1,841

 
1

 

 

 

 

 

 
13,821

2008
3,526

 
11,049

 
6,856

 
4,251

 
1,991

 

 

 

 

 

 
27,673

2009
11,006

 
36,993

 
23,996

 
15,013

 
9,344

 
4,050

 

 

 

 

 
100,402

2010
19,435

 
66,656

 
46,012

 
28,735

 
17,858

 
11,163

 
5,120

 

 

 

 
194,979

2011
27,995

 
94,471

 
64,650

 
40,795

 
25,022

 
15,771

 
9,698

 
3,978

 

 

 
282,380

2012
40,307

 
133,541

 
97,613

 
61,011

 
37,719

 
23,455

 
14,671

 
9,185

 
2,799

 

 
420,301

2013
73,855

 
240,152

 
172,187

 
114,637

 
77,563

 
51,979

 
35,028

 
23,332

 
16,484

 
5,800

 
811,017

2014
57,169

 
227,653

 
189,819

 
131,766

 
85,306

 
55,376

 
42,772

 
23,769

 
15,979

 
15,367

 
844,976

Subtotal
237,970

 
823,006

 
606,609

 
398,050

 
254,805

 
161,794

 
107,289

 
60,264

 
35,262

 
21,167

 
2,706,216

Europe:
2013
47,955

 
189,181

 
200,538

 
176,240

 
153,940

 
136,057

 
122,799

 
112,262

 
103,017

 
50,594

 
1,292,583

2014
38,510

 
155,221

 
161,724

 
138,038

 
118,203

 
103,186

 
92,241

 
82,488

 
72,186

 
86,068

 
1,047,865

Subtotal
86,465

 
344,402

 
362,262

 
314,278

 
272,143

 
239,243

 
215,040

 
194,750

 
175,203

 
136,662

 
2,340,448

Purchased bankruptcy receivables:
2010
246

 
547

 
181

 

 

 

 

 

 

 

 
974

2011
91

 
280

 
206

 
205

 
204

 

 

 

 

 

 
986

2012
5,693

 
19,748

 
12,855

 
6,599

 
2,000

 

 

 

 

 

 
46,895

2013
5,690

 
15,115

 
8,755

 
2,652

 
112

 

 

 

 

 

 
32,324

Subtotal
11,720

 
35,690

 
21,997

 
9,456

 
2,316

 

 

 

 

 

 
81,179

Total
$
336,155

 
$
1,203,098

 
$
990,868

 
$
721,784

 
$
529,264

 
$
401,037

 
$
322,329

 
$
255,014

 
$
210,465

 
$
157,829

 
$
5,127,843

________________________
(1)
ERC for Zero Basis Portfolios can extend beyond our collection forecasts.
(2)
ERC for charged off consumer receivables includes $98.8 million related to accounts that converted to bankruptcy after purchase.
(3)
United States data includes immaterial results from Latin America.

58

Table of Contents

Unamortized Balances of Portfolios
The following table summarizes the remaining unamortized balances of our purchased receivable portfolios by year of purchase (in thousands, except percentages):
 
Unamortized
Balance as of
September 30, 2014
 
Purchase
Price(1)
 
Unamortized
Balance as a
Percentage of
Purchase Price
 
Unamortized
Balance as a
Percentage
of Total
Charged-off consumer receivables:
 
 
 
 
 
 
 
United States (2):
 
 
 
 
 
 
 
2007
$
3,033

 
$
204,064

 
1.5
%
 
0.3
%
2008
9,157

 
227,768

 
4.0
%
 
0.9
%
2009
9,153

 
253,244

 
3.6
%
 
0.9
%
2010
26,221

 
345,748

 
7.6
%
 
2.7
%
2011
62,962

 
382,413

 
16.5
%
 
6.4
%
2012
131,256

 
474,368

 
27.7
%
 
13.3
%
2013
314,638

 
543,510

 
57.9
%
 
31.9
%
2014
430,978

 
472,554

 
91.2
%
 
43.6
%
Subtotal
987,398

 
2,903,669

 
34.0
%
 
100.0
%
Europe:
 
 
 
 
 
 
 
2013
546,130

 
619,079

 
88.2
%
 
53.3
%
2014
478,712

 
515,442

 
92.9
%
 
46.7
%
Subtotal
1,024,842

 
1,134,521

 
90.3
%
 
100.0
%
Purchased bankruptcy receivables:
 
 
 
 
 
 
 
2010
633

 
11,971

 
5.3
%
 
1.0
%
2011
9

 
1,642

 
0.5
%
 
0.0
%
2012
40,621

 
83,158

 
48.8
%
 
66.7
%
2013
19,729

 
39,833

 
49.5
%
 
32.3
%
Subtotal
60,992

 
136,604

 
44.6
%
 
100.0
%
Total
$
2,073,232

 
$
4,174,794

 
49.7
%
 
100.0
%
________________________
(1)
Purchase price refers to the cash paid to a seller to acquire a portfolio less Put-Backs, Recalls, and other adjustments.
(2)
United States data includes immaterial results from Latin America.

59

Table of Contents

Estimated Future Amortization of Portfolios
As of September 30, 2014, we had $2.1 billion in investment in receivable portfolios. This balance will be amortized based upon current projections of cash collections in excess of revenue applied to the principal balance. The estimated amortization of the investment in receivable portfolios balance is as follows (in thousands):
Years Ending December 31,
Charged-off
Consumer
Receivables
United States
 
Charged-off
Consumer
Receivables
Europe
 
Purchased
Bankruptcy
Receivables
 
Total
Amortization
2014(1)
$
50,364

 
$
18,605

 
$
8,969

 
$
77,938

2015
249,883

 
84,371

 
28,287

 
362,541

2016
234,348

 
132,544

 
15,734

 
382,626

2017
159,502

 
117,990

 
6,053

 
283,545

2018
103,203

 
105,894

 
1,949

 
211,046

2019
53,641

 
100,484

 

 
154,125

2020
70,007

 
103,534

 

 
173,541

2021
34,358

 
116,468

 

 
150,826

2022
20,475

 
125,623

 

 
146,098

2023
8,558

 
99,034

 

 
107,592

2024
3,059

 
20,295

 

 
23,354

Total
$
987,398

 
$
1,024,842

 
$
60,992

 
$
2,073,232

________________________
(1)
2014 amount consists of three months data from October 1, 2014 to December 31, 2014.
Headcount by Function by Geographic Location
The following table summarizes our headcount by function by geographic location:
 
Headcount as of September 30,
 
2014
 
2013
 
Domestic
 
International
 
Domestic
 
International
General & Administrative
1,021

 
1,571

 
1,035

 
1,008

Internal Legal Account Manager
43

 
61

 
73

 
32

Account Manager
322

 
2,294

 
370

 
1,743

 
1,386

 
3,926

 
1,478

 
2,783


60

Table of Contents

Gross Collections by Account Manager
The following table summarizes our collection performance by account manager (in thousands, except headcount):
 
Three Months Ended 
 September 30,
 
Nine Months Ended 
 September 30,
 
2014
 
2013
 
2014
 
2013
United States(1):
 
 
 
 
 
 
 
Gross collections—collection sites
$
122,600

 
$
119,080

 
$
389,913

 
$
362,495

Average active Account Manager
1,482

 
1,705

 
1,579

 
1,634

Collections per average active Account Manager
$
82.7

 
$
69.8

 
$
246.9

 
$
221.8

Europe:
 
 
 
 
 
 
 
Gross collections—collection sites
$
57,283

 
$
37,931

 
$
157,860

 
$
37,931

Average active Account Manager
583

 
384

 
509

 
384

Collections per average active Account Manager
$
98.3

 
$
98.8

 
$
310.1

 
$
98.8

Overall:
 
 
 
 
 
 
 
Collections per average active Account Manager
$
87.1

 
$
75.2

 
$
262.3

 
$
198.4

________________________
(1)
United States represents account manager statistics for United States portfolios and includes collection statistics for our India and Costa Rica call centers.
Gross Collections per Hour Paid
The following table summarizes our gross collections per hour paid to account managers (in thousands, except gross collections per hour paid):
 
Three Months Ended 
 September 30,
 
Nine Months Ended 
 September 30,
 
2014
 
2013
 
2014
 
2013
United States(1):
 
 
 
 
 
 
 
Gross collections—collection sites
$
122,600

 
$
119,080

 
$
389,913

 
$
362,495

Total hours paid
710

 
769

 
2,228

 
2,216

Collections per hour paid
$
172.7

 
$
154.9

 
$
175.0

 
$
163.6

Europe:
 
 
 
 
 
 
 
Gross collections—collection sites
$
57,283

 
$
37,931

 
$
157,860

 
$
37,931

Total hours paid
159

 
103

 
426

 
103

Collections per hour paid
$
360.3

 
$
368.3

 
$
370.6

 
$
368.3

Overall:
 
 
 
 
 
 
 
Collections per hour paid
$
207.0

 
$
180.1

 
$
206.4

 
$
172.7

________________________
(1)
United States represents account manager statistics for United States portfolios and includes collection statistics for our India and Costa Rica call centers.


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Collection Sites Direct Cost per Dollar Collected
The following table summarizes our gross collections in collection sites and the related direct cost (in thousands, except percentages):
 
Three Months Ended 
 September 30,
 
Nine Months Ended 
 September 30,
 
2014
 
2013
 
2014
 
2013
United States(1):
 
 
 
 
 
 
 
Gross collections—collection sites
$
122,600

 
$
119,080

 
$
389,913

 
$
362,495

Direct cost(2)
$
8,794

 
$
10,056

 
$
25,534

 
$
24,472

Cost per dollar collected
7.2
%
 
8.4
%
 
6.5
%
 
6.8
%
Europe:
 
 
 
 
 
 
 
Gross collections—collection sites
$
57,283

 
$
37,931

 
$
157,860

 
$
37,931

Direct cost(2)
$
3,637

 
$
2,174

 
$
10,133

 
$
2,174

Cost per dollar collected
6.3
%
 
5.7
%
 
6.4
%
 
5.7
%
Overall:
 
 
 
 
 
 
 
Cost per dollar collected
6.9
%
 
7.8
%
 
6.5
%
 
6.7
%
________________________
(1)
United States statistics include gross collections and direct costs for our India and Costa Rica call centers.
(2)
Represent account managers and their supervisors’ salaries, variable compensation, and employee benefits.

Salaries and Employee Benefits by Function
The following table summarizes our salaries and employee benefits by function (excluding stock-based compensation) (in thousands):
 
Three Months Ended 
 September 30,
 
Nine Months Ended 
 September 30,
 
2014
 
2013
 
2014
 
2013
Portfolio purchasing and recovery activities
 
 
 
 
 
 
 
Collection site salaries and employee benefits(1)
$
13,210

 
$
12,230

 
$
38,125

 
$
26,646

Non-collection site salaries and employee benefits(2)
41,176

 
34,561

 
125,307

 
73,912

Subtotal
54,386

 
46,791

 
163,432

 
100,558

Non portfolio purchasing and recovery
2,780

 
1,479

 
6,675

 
4,333

 
$
57,166

 
$
48,270

 
$
170,107

 
$
104,891

________________________
(1)
Represents account managers and their supervisors’ salaries, variable compensation, and employee benefits.
(2)
Includes internal legal channel salaries and employee benefits of $5.3 million and $5.7 million for the three months ended September 30, 2014 and 2013, respectively, and $17.1 million and $11.8 million for the nine months ended September 30, 2014 and 2013, respectively.

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Purchases by Quarter
The following table summarizes the charged-off consumer receivable portfolios we purchased by quarter, and the respective purchase prices (in thousands):
Quarter
# of
Accounts
 
Face Value
 
Purchase 
Price
Q1 2012
2,132

 
$
2,902,409

 
$
130,463

Q2 2012
3,679

 
6,034,499

 
230,983

Q3 2012
1,037

 
1,052,191

 
47,311

Q4 2012
3,125

 
8,467,400

 
153,578

Q1 2013
1,678

 
1,615,214

 
58,771

Q2 2013(1)
23,887

 
68,906,743

 
423,113

Q3 2013(2)
4,232

 
13,437,807

 
617,852

Q4 2013
614

 
1,032,472

 
105,043

Q1 2014(3)
1,104

 
4,288,159

 
467,565

Q2 2014
1,210

 
3,075,343

 
225,762

Q3 2014(4)
2,203

 
3,970,145

 
299,509

________________________
(1)
Includes $383.4 million of portfolios acquired with a face value of approximately $68.2 billion in connection with the AACC Merger.
(2)
Includes $559.0 million of portfolios acquired with a face value of approximately $12.8 billion in connection with the Cabot Acquisition.
(3)
Includes $208.5 million of portfolios acquired with a face value of approximately $2.4 billion in connection with the Marlin Acquisition.
(4)
Includes $105.4 million of portfolios acquired with a face value of approximately $1.7 billion in connection with the Atlantic Acquisition.
Liquidity and Capital Resources
Historically, we have met our cash requirements by utilizing our cash flows from operations, bank borrowings, convertible debt offerings, and equity offerings. Our primary cash requirements have included the purchase of receivable portfolios, the acquisition of U.S. and international entities, operating expenses, the payment of interest and principal on borrowings, and the payment of income taxes.
The following table summarizes our cash flows by category for the periods presented (in thousands):
 
Nine Months Ended 
 September 30,
 
2014
 
2013
Net cash provided by operating activities
$
98,763

 
$
39,866

Net cash used in investing activities
(704,241
)
 
(214,394
)
Net cash provided by financing activities
593,051

 
264,660

On February 25, 2014, we amended our revolving credit facility and term loan facility (the “Credit Facility”) pursuant to a Second Amended and Restated Credit Agreement. On August 1, 2014, we further amended the Credit Facility pursuant to Amendment No. 1 to the Second Amended and Restated Credit Agreement (as amended, the “Restated Credit Agreement”). Under the Restated Credit Agreement, we have a revolving credit facility tranche of $692.6 million, a term loan facility tranche of $153.8 million, and an accordion feature that allows us to increase the revolving credit facility by an additional $250.0 million. Including the accordion feature, the maximum amount that can be borrowed under the Restated Credit Agreement is $1.1 billion. The Restated Credit Agreement has a five-year maturity, expiring in February 2019, except with respect to two subtranches of the term loan facility of $60.0 million and $6.3 million, expiring in February 2017 and November 2017, respectively. As of September 30, 2014, we had $577.0 million outstanding and $263.6 million of availability under the Credit Facility, excluding the $250.0 million accordion.
On March 5, 2014, we sold $140.0 million in aggregate principal amount of 2.875% convertible senior notes due March 15, 2021 in a private placement transaction. On March 6, 2014, the initial purchasers exercised, in full, their option to purchase an additional $21.0 million of the convertible senior notes, which resulted in an aggregate principal amount of $161.0 million of the convertible senior notes outstanding (collectively, the “2021 Convertible Notes”). The 2021 Convertible Notes are general unsecured obligations of Encore. The net proceeds from the sale of the 2021 Convertible Notes were approximately $155.7 million, after deducting the initial purchasers’ discounts and commissions and the estimated offering expenses paid by

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the Company. The Company used approximately $19.5 million of the net proceeds from this offering to pay the cost of the capped call transactions entered into in connection with the 2021 Convertible Notes and used the remainder of the net proceeds from this offering for general corporate purposes, including working capital.
On August 6, 2014, we acquired all of the outstanding equity interests of Atlantic for approximately $196.1 million in cash considerations, of which $126.1 million was used to retire certain indebtedness and obligations of Atlantic. We financed the acquisition through borrowings under our Restated Credit Agreement and cash on hand.
Through Cabot Financial (UK) Limited (“Cabot Financial UK”), an indirect subsidiary, we have a revolving credit facility of £85.0 million (the “Cabot Credit Facility”). As of September 30, 2014, there was £57.0 million (approximately $92.4 million) outstanding and we had £28.0 million (approximately $45.4 million) available for borrowing.
Propel has a $200.0 million syndicated loan facility (the “Propel Facility I”). The Propel Facility I is used to fund tax liens in Texas and Arizona. As of September 30, 2014, there was $38.5 million outstanding and $161.5 million of availability under our Propel Facility I.
Affiliates of Propel have a revolving credit facility (the “Propel Facility II”) that is used to purchase tax liens in various states directly from taxing authorities. On May 6, 2014, we amended the Propel Facility II and increased the commitment amount from $100.0 million to the following: (a) during the period from July 1, 2014 to and including September 30, 2014, $190.0 million or (b) at any other time, $150.0 million. As of September 30, 2014, there was $46.6 million outstanding and $143.4 million of availability under our Propel Facility II. As described above, the commitment amount decreased to $150.0 million effective October 1, 2014, accordingly, the availability under the Propel Facility II decreased by $40.0 million. Refer to Note 10, “Debt - Propel Facilities” in the notes to our condensed consolidated financial statements for detailed information related to the Propel Facility II and the amendment.
On May 6, 2014, Propel, through its affiliates, completed the securitization of a pool of approximately $141.5 million in payment agreements and contracts relating to unpaid real property taxes, assessments, and other charges secured by liens on real property located in the State of Texas. In connection with the securitization, investors purchased approximately $134.0 million in aggregate principal amount of 1.44% notes collateralized by these receivables (the “Propel Securitized Notes”), due 2029. Proceeds from the sale of the Propel Securitized Notes were used to pay down borrowings on the Propel Facility I, pay certain expenses incurred in connection with the issuance of the Propel Securitized Notes and fund certain reserves.
On April 24, 2014, our Board of Directors approved a $50.0 million share repurchase program. Repurchases under this program are expected to be made with cash on hand and may be made from time to time, subject to market conditions and other factors, in the open market, through solicited or unsolicited privately negotiated transactions or otherwise. During the nine months ended September 30, 2014, we repurchased 400,000 shares of our common stock for approximately $16.8 million. The program does not obligate us to acquire any particular amount of common stock, and it may be modified or suspended at any time at our discretion.
Currently, all of our portfolio purchases are funded with cash from operations and borrowings under our Restated Credit Agreement and our Cabot Credit Facility. All of our purchases for receivables secured by property tax liens are funded with cash from Propel’s operations and borrowings under our Propel Facility I, Propel Facility II, and Propel Securitized Notes.
See Note 10, “Debt” to our condensed consolidated financial statements for a further discussion of our debt.
Operating Cash Flows
Net cash provided by operating activities was $98.8 million and $39.9 million during the nine months ended September 30, 2014 and 2013, respectively.
Cash provided by operating activities during the nine months ended September 30, 2014 was primarily related to net income of $70.3 million, various non-cash add backs in operating activities, and changes in operating assets and liabilities. Cash provided by operating activities during the nine months ended September 30, 2013 was primarily related to net income of $51.5 million, various non-cash add backs in operating activities, and changes in operating assets and liabilities.
Investing Cash Flows
Net cash used in investing activities was $704.2 million and $214.4 million during the nine months ended September 30, 2014 and 2013, respectively.
The cash flows used in investing activities during the nine months ended September 30, 2014 were primarily related to cash paid for acquisitions, net of cash acquired, of $495.5 million, receivable portfolio purchases (excluding the portfolios acquired from the Marlin Acquisition of $208.5 million and from the Atlantic Acquisition of $105.4 million) of $666.5 million,

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offset by collection proceeds applied to the principal of our receivable portfolios in the amount of $488.1 million. The cash flows used in investing activities during the nine months ended September 30, 2013 were primarily related to cash paid for acquisitions, net of cash acquired of $413.1 million, receivable portfolio purchases (excluding the portfolios acquired from the AACC Merger of $383.4 million and from the Cabot Acquisition of $559.0 million) of $156.4 million, and originations of receivables secured by tax liens of $100.3 million, offset by collection proceeds applied to the principal of our receivable portfolios in the amount of $418.0 million and collections applied to our receivables secured by tax liens of $51.1 million.
Capital expenditures for fixed assets acquired with internal cash flows were $13.6 million and $8.2 million for nine months ended September 30, 2014 and 2013, respectively.
Financing Cash Flows
Net cash provided by financing activities was $593.1 million and $264.7 million during the nine months ended September 30, 2014 and 2013, respectively.
The cash provided by financing activities during the nine months ended September 30, 2014 primarily reflects $1.0 billion in borrowings under our Restated Credit Agreement, $288.6 million of proceeds from Cabot’s senior secured notes due 2021, $161.0 million of proceeds from the issuance of the 2021 Convertible Notes, and $134.0 million of proceeds from the issuance of Propel’s securitized notes, offset by $878.9 million in repayments of amounts outstanding under our Restated Credit Agreement and $33.6 million in purchases of convertible hedge instruments, including the payment for our warrant restrike transaction associated with our 2017 Convertible Notes. The cash provided by financing activities during the nine months ended September 30, 2013 primarily reflects $522.1 million in borrowings under our Restated Credit Agreement and Propel Facilities, $151.7 million in issuances of senior secured notes at our Cabot subsidiary, and $172.5 million in borrowings under our 2020 Convertible Senior Notes, offset by $491.5 million in repayments of amounts outstanding under our Restated Credit Agreement and Propel Facilities.
We are in compliance with all covenants under our financing arrangements. We believe that we have sufficient liquidity to fund our operations for at least the next twelve months, given our expectation of continued positive cash flows from operations, our cash and cash equivalents of $115.4 million as of September 30, 2014 (approximately $25.3 million of which were held at our Cabot subsidiary), our access to capital markets, and availability under our credit facilities.
Our future cash needs will depend on our acquisitions of portfolios and businesses.
Item 3 – Quantitative and Qualitative Disclosures About Market Risk
Foreign Currency Exchange Rates. At September 30, 2014, there had not been a material change in any of the foreign currency risk information disclosed in Item 7A, “Quantitative and Qualitative Disclosures About Market Risk,” of our Annual Report on Form 10-K for the fiscal year ended December 31, 2013.
Interest Rates. At September 30, 2014, there had not been a material change in the interest rate risk information disclosed in Item 7A, “Quantitative and Qualitative Disclosures About Market Risk,” of our Annual Report on Form 10-K for the fiscal year ended December 31, 2013.
Item 4 – Controls and Procedures
Evaluation of Disclosure Controls and Procedures
We maintain disclosure controls and procedures that are designed to ensure that information required to be disclosed in our periodic reports filed or submitted under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the Securities and Exchange Commission (the “SEC”) and that such information is accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate, to allow timely decisions regarding required disclosure. In designing and evaluating the disclosure controls and procedures, our management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives and accordingly, management is required to apply its judgment in evaluating the cost-benefit relationship of possible controls and procedures.
Based on their most recent evaluation, as of the end of the period covered by this Quarterly Report on Form 10-Q, our Chief Executive Officer and Chief Financial Officer have concluded our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) of the Exchange Act are effective.

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Changes in Internal Control over Financial Reporting
Except as disclosed in the following paragraph, there was no change in our internal control over financial reporting during the most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
We continue to monitor and test Cabot’s system of internal control over financial reporting as part of management’s annual evaluation of internal control over financial reporting in 2014. We completed the Marlin and Atlantic Acquisitions during the first and third quarters of 2014, respectively. As part of management’s annual assessment of internal control over financial reporting, beginning in 2015, Marlin and Atlantic’s systems will be evaluated.

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PART II – OTHER INFORMATION
Item 1 – Legal Proceedings
Information with respect to this item may be found in Note 13, “Commitments and Contingencies,” to the condensed consolidated financial statements.
Item 1A – Risk Factors
Other than with respect to the updated risk factor set forth below, there is no material change in the information reported under “Part I—Item 1A—Risk Factors” contained in our Annual Report on Form 10-K for the fiscal year ended December 31, 2013 and “Part II, Item 1A—Risk Factors” in our subsequent Quarterly Reports on Form 10-Q.
Our business is subject to extensive laws and regulations, which have increased and may continue to increase.
Extensive laws and regulations relating to debt collection directly apply to key portions of our business. Our failure or the failure of third-party agencies and attorneys, or the credit originators or portfolio resellers selling our receivables, to comply with existing or new laws, rules, or regulations could limit our ability to recover on receivables, cause us to pay damages to consumers or result in fines or penalties, which could reduce our revenues, or increase our expenses, and harm our business.
We sometimes purchase accounts in asset classes that are subject to industry-specific and/or issuer-specific restrictions that limit the collection methods that we can use on those accounts. Our inability to collect sufficient amounts from these accounts, through available collections methods, could materially adversely affect our cash flows and results of operations.
Additional consumer protection or privacy laws, rules and regulations may be enacted, or existing laws, rules or regulations may be reinterpreted or enforced in a different manner, imposing additional restrictions or requirements on the collection of receivables or the facilitation of tax liens.
The regulatory regime to which Cabot is subject is currently experiencing a number of substantial changes. The most significant changes include the transfer of responsibility for the regulation of consumer credit businesses in the United Kingdom from the Office of Fair Trading (“OFT”) to the Financial Conduct Authority (“FCA”) on April 1, 2014, and the proposal by the European Commission that substantial changes be made to the European Union data protection regime.
The FCA implemented an interim permission regime whereby businesses that held a consumer credit license with the OFT prior to the FCA taking over responsibility for regulating the consumer credit business must apply to the FCA for a new credit license before March 31, 2014 in order to continue consumer credit activities after April 1, 2014. The interim permission regime is expected to continue until April 1, 2016, and during this time businesses will be called upon at different intervals to apply for authorization to be fully regulated by the FCA. Cabot currently has all regulatory licenses, permissions, registrations and authorizations in place with the relevant regulatory bodies in order to provide and continue debt purchase and collection activities, including holding interim permission with the FCA.
Cabot is in the process of preparing to apply for full authorization with the FCA in order to be fully regulated by the FCA. Cabot has a designated application period in which it must apply for authorization. In the event it does not apply for authorization during the designated application period, the interim permission granted by the FCA automatically lapses and Cabot will be prevented from carrying on any of the consumer credit activities, in which case Cabot would not be able to operate in the regulated consumer credit sector until it has full authorization with the FCA. The FCA may take any one of the following actions with Cabot’s application: (1) the FCA may authorize Cabot to continue debt purchasing, collecting and associated credit activities without further conditions; (2) the FCA may authorize Cabot subject to certain conditions which will require Cabot to take certain actions to either remediate or comply with the FCA’s conditions; (3) the FCA may require that certain improvements to Cabot’s processes be made as a precursor to authorization, or appoint a skilled person elected by the FCA to investigate, examine and oversee Cabot’s operations, at Cabot’s cost; or (4) the FCA may decline to authorize Cabot. In addition to the authorization of the business with the FCA, Cabot will be required to apply to the FCA to appoint certain individuals that have significant control or influence over the management of the business, known as “Approved Persons,” who will jointly and severally be liable for the acts and omissions of the company and its business affairs. Approved Persons will be subject to statements of principle and codes of practice established and enforced by the FCA. The FCA may take the following action in connection with the application for Approved Persons: (1) authorize the Approved Person without further conditions; (2) refuse to authorize the Approved Person; (3) request that the applicant undertake further qualifications before it authorizes a person to become an Approved Person; or (4) ban a person from acting as an Approved Person for a period of time or for life.

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The FCA has adopted detailed rules relating to conducting consumer credit activities, in addition to putting in place high level principles and conditions to which it expects businesses and Approved Persons in the sector to adhere. The FCA has significantly greater powers than the OFT, including, but not limited to, the ability to impose significant fines, ban certain individuals from carrying on trade within the financial services industry, impose requirements on a firm’s permission, and cease certain products from being collected upon.
Furthermore, the regulatory regime in the United Kingdom relating to the protection of consumers from unfair terms and practices is subject to change. In January 2014, a Consumer Rights Bill was introduced to the U.K. House of Commons and is currently progressing through the Parliamentary process to become an Act and formal legislation. The Bill represents the most significant overhaul of U.K. consumer law reform in decades and is largely driven by the European Commission’s Directive for Consumer Rights. It envisaged that the Bill will become law in October 2015, and once fully enacted it will reform and consolidate much of the general consumer protection law in the United Kingdom and introduce enhanced consumer measures that can be imposed on businesses. Certain elements of the European Commission’s Directive for Consumer Rights were incorporated into U.K. law, through regulations, in June 2014 in order for the United Kingdom to comply with the European Union’s timescales for implementing certain consumer protection measures while the draft Consumer Rights Bill progresses through Parliament.
Finally, The Civil Procedure Rules Committee, which is a statutorily created sub-committee of the United Kingdom’s Ministry of Justice, issued a consultation in September 2014 whereby it proposed to introduce a designated pre-action protocol for debt claims that would, if adopted in its current form, require Cabot to exchange significant amounts of information with a consumer prior to commencing a claim and impose certain other requirements, which may significantly increase the costs and time required to bring a claim to court and may further have a detrimental impact on consumers’ ability to engage and understand the technical and complex court procedures. Cabot and certain key industry representatives and trade bodies have issued responses to the consultation and are awaiting the outcome of such responses, which is expected to be released by the end of 2014. The protocol, if enacted, would supplement existing rules that govern civil court procedures, which courts will have to regard in assessing the parties’ ongoing conduct of legal proceedings. In some cases, Cabot’s issuers may not be able to provide, and Cabot does not currently maintain, the information that would be required to be provided by Cabot under the protocol in its current form. Therefore, if enacted in its current form, the protocol could limit Cabot’s ability to commence proceedings to recover a debt.
It is not yet possible to predict the precise impact that the above-referenced changes will have on Cabot. It is likely that the rules and regulations applicable to Cabot, and the burden of regulatory scrutiny to which Cabot is subject, will continue to increase. The FCA’s imposition of additional requirements on Cabot’s operations or failure to authorize Cabot’s collection activities, the addition or reinterpretation of any laws, rules, regulations, or protocols and the enforcement of them, or increased enforcement of existing consumer protection or privacy laws, rules and regulations, may materially adversely affect our ability to collect on receivables and may increase our costs associated with regulatory compliance, which could materially adversely affect our business or operations.
Item 5 - Other Information
Performance Stock Awards and Revised Severance Arrangements
On November 4, 2014, the Compensation Committee (the “Compensation Committee”) of the Company’s Board of Directors (the “Board”) approved special one-time equity awards (the “Performance Awards”) to the following executive officers of the Company: Kenneth A. Vecchione, President and Chief Executive Officer, Paul Grinberg, Executive Vice President, Chief Financial Officer and Treasurer, Ashish Masih, Executive Vice President, U.S. Debt Purchasing Operations, and Gregory L. Call, Senior Vice President, General Counsel and Corporate Secretary. The Performance Awards are granted pursuant to the Encore Capital Group, Inc. 2013 Incentive Compensation Plan. In the case of Messrs. Masih and Call, their Performance Awards were subject to their agreement to enter into new severance arrangements with the Company described more fully below.
The number of shares underlying the Performance Awards granted to Messrs. Vecchione, Grinberg, Masih, and Call are as follows:
Name
Shares
Kenneth A. Vecchione
40,000
Paul Grinberg
25,581
Ashish Masih
23,721
Gregory L. Call
17,441

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The Performance Awards consist of shares of the Company’s common stock divided into three vesting tranches and are subject to both performance vesting and time vesting conditions further described below.
Performance-Vesting Conditions
The Performance Awards will performance vest as follows:
Tranche 1 will vest on the earlier of (A) the date that fair market value of a share of common stock equals or exceeds $49.51 for 15 days in any 20 consecutive trading-day period commencing on or after January 1, 2015 and ending on or before December 31, 2015 and the average of the fair market value of a share of common stock during such 20 consecutive trading-day equals or exceeds $49.51, or (B) the date that fair market value of a share of common stock equals or exceeds $65.47 for 15 days in any 20 consecutive trading-day period commencing on or after January 1, 2017 and ending on or before December 31, 2017 and the average of the fair market Value of a share of common stock during such 20 consecutive trading-day equals or exceeds $65.47.
Tranche 2 will vest on the earlier of (A) the date that fair market value of a share of common stock equals or exceeds $56.93 for 15 days in any 20 consecutive trading-day period commencing on or after January 1, 2016 and ending on or before December 31, 2016 and the average of the fair market value of a share of common stock during such 20 consecutive trading-day equals or exceeds $56.93, or (B) the date that fair market value of a share of common stock equals or exceeds $65.47 for 15 days in any 20 consecutive trading-day period commencing on or after January 1, 2017 and ending on or before December 31, 2017 and the average of the fair market value of a share of common stock during such 20 consecutive trading-day equals or exceeds $65.47.
Tranche 3 will vest on the date that fair market value of a share of common stock equals or exceeds $65.47 for 15 days in any 20 consecutive trading-day period commencing on or after January 1, 2017 and ending on or before December 31, 2017 and the average of the fair market value of a share of common stock during such 20 consecutive trading-day equals or exceeds $65.47.
Time-Vesting Conditions
Subject to the Performance Award recipient being continuously employed with the Company or any of its affiliates as of the dates set forth below, the Performance Awards will time vest as follows:
Tranche 1 will vest on December 31, 2017.
Tranche 2 will vest on December 31, 2018.
Tranche 3 will vest on December 31, 2019.
Change-in-Control Vesting
If there is a change in control on or before December 31, 2017, the Performance Awards will performance vest (if not already vested) on the date of the change in control as follows:
Tranche 1 will performance vest if the fair market value of a share of common stock on the date of the change in control equals or exceeds $49.51.
Tranche 2 will performance vest if the fair market value of a share of common stock on the date of the change in control equals or exceeds $56.93.
Tranche 3 will performance vest if the fair market value of a share of common stock on the date of the change in control equals or exceeds $65.47.
A change in control only affects the performance vesting of the Performance Awards; it does not affect time vesting of each tranche.
Other Performance Award Provisions
In addition to the foregoing, the Performance Awards set forth the terms under which the Performance Awards will vest or be forfeited in connection with a separation of service with the Company.
Attached to this Quarterly Report on Form 10-Q as Exhibit 10.1 is a Form of the Performance Award Agreement, which is incorporated herein by reference. The above description of the material provisions of the Performance Awards is a summary

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and does not purport to be complete and is qualified in its entirety by reference to the Form of the Performance Award Agreement.
Revised Severance Arrangements
The Company also entered into new severance arrangements with Messrs. Masih and Call. The new severance arrangements are governed by the Encore Capital Group, Inc. Executive Separation Plan (the “Plan”), which was also adopted by the Company on November 4, 2014. The Plan will be administered by the Compensation Committee and sets forth the benefits to which Messrs. Masih and Call are entitled in the event of a separation from the Company under various circumstances. Messrs. Masih and Call have terminated their existing severance protection agreements as a condition to their participation in the Plan.
Messrs. Masih and Call will be eligible for severance amounts under the Plan in the event that their employment with the Company is terminated without cause (as defined in the Plan) or in the event that they resign from the Company for good reason (as defined in the Plan) (an “ordinary course separation”). In addition, Messrs. Masih and Call will be eligible for severance amounts under the Plan if during the 6 months before or within 24 months after a change in control (as defined in the Plan), their employment is terminated without cause or if they resign for good reason (a “change-in-control separation”). The payment of any severance that may be due is contingent upon execution of a waiver and release of claims on or before the 50th day following the executive’s separation from the Company and is further subject to the executive’s compliance with restrictive covenants set forth in the Plan.
Pursuant to their tier designations under the Plan, Messrs. Masih and Call are entitled to the following benefits in the case of an ordinary course separation and a change in control separation:
Ordinary Course Separation
General Cash Severance
Prorated Cash Bonus
Equity
Welfare Benefit Arrangements
1.5x base salary
Prorated actual bonus paid
Vesting continued for 12 months
Lump sum payment of 18 months of estimated COBRA costs
Change-in-Control Separation
General Cash Severance
Prorated Cash Bonus
Equity
Welfare Benefit Arrangements
2.0x base salary
Prorated target bonus for current year; plus 1.0x the greater of (i) target bonus or (ii) bonus that would have been paid if year-to-date performance were annualized
Time-based equity: Accelerated vesting
Lump sum payment of 24 months of estimated COBRA costs
Performance-based equity (other than stock price performance-based equity): Prorated accelerated vesting based on the greater of (i) target performance or (ii) the performance that would have been achieved if performance period-to-date performance were applied to the full performance period
Stock price performance-based equity: Accelerated vesting if the change-in-control price equals or exceeds the stock price target(s)
Vested options or stock appreciation rights: Remain exercisable for 90 days following separation
In addition to the benefits set forth above, the Compensation Committee has discretion to accelerate the vesting of long-term incentive awards, to accelerate the payment of any pension benefits, or to provide additional benefits with respect to Messrs. Masih and Call. Further, severance benefits that would have been paid to Messrs. Masih or Call but for their death will be paid to their respective beneficiaries.
The Plan contains provisions intended to ensure that the Plan complies with Section 409A of the Internal Revenue Code of 1986, as amended (the “Code”). The Plan may be amended or terminated by the Board at any time, except that it may not be

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amended or terminated during the period commencing on the 180th day immediately preceding a change in control and ending on the second anniversary of the change in control without the consent of each participant.
The Plan does not provide for a gross-up payment to offset any excise taxes that may be imposed on excess parachute payments under Section 4999 (the “Excise Tax”) of the Code. Instead, the Plan provides that in the event that the payments described above would, if paid, be subject to the Excise Tax, then the payments will be reduced to the extent necessary so that no portion of the payments is subject to the Excise Tax, provided that the net amount of the reduced payments, after giving effect to income tax consequences, is greater than or equal to the net amount of the payments without such reduction, after giving effect to the Excise Tax and income tax consequences.
Attached to this Quarterly Report on Form 10-Q as Exhibit 10.2 is a copy of the Plan, which is incorporated herein by reference. The above description of the revised severance arrangements of Messrs. Masih and Call is a summary and does not purport to be complete and is qualified in its entirety by reference to the Plan.

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Item 6 – Exhibits
10.1+
 
Form of Performance Award Agreement (filed herewith)
 
 
 
10.2+
 
Encore Capital Group, Inc. Executive Separation Plan (filed herewith)
 
 
 
31.1
  
Certification of the Principal Executive Officer pursuant to Rules 13a-14(a) and 15d-14(a) under the Securities Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith)
 
 
31.2
  
Certification of the Principal Financial Officer pursuant to Rules 13a-14(a) and 15d-14(a) under the Securities Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith)
 
 
32.1
  
Certifications of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (furnished herewith)
 
 
101
  
The following financial information from the Encore Capital Group, Inc. Quarterly Report on Form 10-Q for the quarter ended September 30, 2014 formatted in eXtensible Business Reporting Language (XBRL): (i) Condensed Consolidated Statements of Financial Condition; (ii) Condensed Consolidated Statements of Income; (iii) Condensed Consolidated Statements of Comprehensive Income; (iv) Condensed Consolidated Statements of Cash Flows; and (v) the Notes to Condensed Consolidated Financial Statements
            
+ Management contract or compensatory plan or arrangement.



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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 
ENCORE CAPITAL GROUP, INC.
 
 
 
 
By:
 
/s/ Paul Grinberg
 
 
 
Paul Grinberg
 
 
 
Executive Vice President,
 
 
 
Chief Financial Officer and Treasurer
Date: November 6, 2014


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