Goosehead Insurance, Inc. - Quarter Report: 2019 September (Form 10-Q)

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q


(Mark One)
☒			QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2019


☐			TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _______ to ______

Commission file number: 001-38466

GOOSEHEAD INSURANCE, INC.

(Exact name of registrant as specified in its charter)


Delaware			82-3886022
(State or other jurisdiction of incorporation or organization)			(IRS Employer Identification No.)
1500 Solana Blvd, Building 4, Suite 4500
Westlake
Texas			76262
(Address of principal executive offices)			(Zip Code)

(469) 480-3669

(Registrant's telephone number, including area code)

Not applicable

(Former name or former address, if changed since last report)

Securities registered pursuant to Section 12(b) of the Act:


Title of Each Class	Trading Symbol(s)	Name of Each Exchange on Which Registered
Class A Common Stock, par value $.01 per share	GSHD	NASDAQ

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. þ Yes o No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).

þ Yes o No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large Accelerated Filer

☐

Accelerated filer

☐

Non-accelerated filer

☐

Smaller reporting company

☑

Emerging growth company

☑

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). ☐ Yes ☑ No

As of November 1, 2019, there were 15,206,440 shares of Class A common stock outstanding and 21,082,051 shares of Class B common stock outstanding.

Table of contents



		Page
Part I
Item 1.	Condensed Consolidated Financial Statements (Unaudited)	5
Item 2.	Management's Discussion and Analysis of Financial Condition and Results of Operations	29
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	42
Item 4.	Controls and Procedures	42

Part II
Item 1.	Legal Matters	43
Item 1A.	Risk Factors	43
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	43
Item 3.	Defaults Upon Senior Securities	43
Item 4.	Mine Safety	43
Item 5.	Other Information	43
Item 6.	Exhibits	44

SIGNATURES			44

Commonly used defined terms

As used in this Quarterly Report on Form 10-Q ("Form 10-Q"), unless the context indicates or otherwise requires, the following terms have the following meanings:

•Agency Fees: Fees separate from commissions charged directly to clients for efforts performed in the issuance of new insurance policies.

•Annual Report on Form 10-K: The Company’s annual report on Form 10-K for the year ended December 31, 2018.

•Carrier: An insurance company.

•Carrier Appointment: A contractual relationship with a Carrier.

•Client Retention: Calculated by comparing the number of all clients that had at least one policy in force twelve months prior to the date of measurement and still have at least one policy in force at the date of measurement.

•Contingent Commission: Revenue in the form of contractual payments from Carriers contingent upon several factors, including growth and profitability of the business placed with the Carrier.

•Corporate Channel: The Corporate Channel distributes insurance through a network of company-owned and financed operations with employees that are hired, trained and managed by Goosehead.

•Corporate Channel Adjusted EBITDA: Segment earnings before interest, income taxes, depreciation and amortization allocable to the Corporate Channel, adjusted to exclude equity-based compensation.

•Franchise Agreement: Agreements governing our relationships with Franchisees.

•Franchise Channel: The Franchise Channel network consists of Franchisee operations that are owned and managed by Franchisees. These business owners have a contractual relationship with Goosehead to use our processes, training, implementation, systems and back-office support team to place insurance. In exchange, Goosehead is entitled to an Initial Franchise Fee and Royalty Fees.

•Franchise Channel Adjusted EBITDA: Segment earnings before interest, income taxes, depreciation and amortization, adjusted to exclude other non-operating items allocable to the Franchise Channel and equity-based compensation.

•Franchisee: An individual or entity who has entered into a Franchise Agreement with us.

•Initial Franchise Fee: Contracted fees paid by Franchisees to compensate Goosehead for the training and onboarding of new franchise locations.

•GF: Goosehead Financial, LLC.

•GM: Goosehead Management, LLC.

•LLC Unit: a limited liability company unit of Goosehead Financial, LLC.

•New Business Revenue: Commissions received from Carriers, Agency Fees received from clients, and Royalty Fees received from Franchisees relating to policies in their first term.

•New Business Revenue (Corporate): Commissions received from Carriers and Agency Fees charged to clients relating to policies in their first term sold in the Corporate Channel.

•NPS: Net Promoter Score is calculated based on a single question: “How likely are you to refer Goosehead Insurance to a friend, family member or colleague?” Customers that respond with a 6 or below are Detractors, a score of 7 or 8 are called Passives, and a 9 or 10 are Promoters. NPS is calculated by subtracting the percentage of Detractors from the percentage of Promoters.

•Policies in Force: As of any reported date, the total count of current (non-cancelled) policies placed by us with our Carriers.

•Pre-IPO LLC Members: The members of Goosehead Financial, LLC prior to the closing of the initial public offering of Goosehead Insurance, Inc., which primarily consist of members of management.

•Renewal Revenue: Commissions received from Carriers and Royalty Fees received from Franchisees after the first term of policies.

•Renewal Revenue (Corporate): Commissions received from Carriers after the first term of policies originally sold in the Corporate Channel.

•Royalty Fees: Fees paid by Franchisees to the Company that are tied to the gross commissions paid by the Carriers related to policies sold or renewed in the Franchise Channel.

•Segment: One of the two Goosehead sales distribution channels, the Corporate Channel or the Franchise Channel.

•Segment Adjusted EBITDA: Either Corporate Channel Adjusted EBITDA or Franchise Channel Adjusted EBITDA.

•The Offering: The initial public offering completed by Goosehead Insurance, Inc. on May 1, 2018.

•Total Written Premium: As of any reported date, the total amount of current (non-cancelled) gross premium that is placed with Goosehead’s portfolio of Carriers.

•TWIHG: Texas Wasatch Insurance Holdings Group, LLC.

Special note regarding forward-looking statements

We have made statements in this Form 10-Q that are forward-looking statements. In some cases, you can identify these statements by forward-looking words such as “may,” “might,” “will,” “should,” “expects,” “plans,” “anticipates,” “believes,” “estimates,” “predicts,” “potential” or “continue,” the negative of these terms and other comparable terminology. These forward-looking statements, which are subject to risks, uncertainties and assumptions about us, may include projections of our future financial performance, our anticipated growth strategies and anticipated trends in our business. These statements are only predictions based on our current expectations and projections about future events. There are important factors that could cause our actual results, level of activity, performance or achievements to differ materially from the results, level of activity, performance or achievements expressed or implied by the forward-looking statements, including those factors discussed under the caption entitled “Item 1A. Risk factors” in our Annual Report on Form 10-K.

The forward-looking statements included in this Form 10-Q are made only as of the date hereof. Although we believe the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, level of activity, performance or achievements. Moreover, neither we nor any other person assumes responsibility for the accuracy and completeness of any of these forward-looking statements. We are under no duty to update any of these forward-looking statements after the date of this Form 10-Q to conform our prior statements to actual results or revised expectations.

PART I

Item 1. Condensed Consolidated Financial Statements (Unaudited)


		Page
Condensed Consolidated Statements of Income			6
Condensed Consolidated Balance Sheets			7
Condensed Consolidated Statements of Stockholders' Equity			8
Condensed Consolidated Statements of Cash Flows			10
Notes to the Condensed Consolidated Financial Statements			11
Note 1	Organization	12
Note 2	Summary of Significant Accounting Policies	12
Note 3	Franchise Fees Receivable	14
Note 4	Allowance for Uncollectible Agency Fees	15
Note 5	Property and equipment	15
Note 6	Note Payable	15
Note 7	Commitments and Contingencies	17
Note 8	Income Taxes	17
Note 9	Stockholders' Equity	20
Note 10	Equity-Based Compensation	25
Note 11	Dividends	25
Note 12	Segment Information	25
Note 13	Litigation	28

Goosehead Insurance, Inc.

Condensed Consolidated Statements of Income

(Unaudited)

(In thousands, except per share amounts)


	Three Months Ended September 30,						Nine Months Ended September 30,
	2019		2018		2019		2018
Revenues:
Commissions and agency fees	$	11,739	$	9,760	$	38,672	$	28,072
Franchise revenues	9,261		6,180		24,564		17,060
Interest income	169		114		452		299
Total revenues	21,169		16,054		63,688		45,431
Operating Expenses:
Employee compensation and benefits (including Class B unit compensation of $0 for the three and nine months ended September 30, 2019, and $0 and $26,134 for the three and nine months ended September 30, 2018, respectively)	11,412		8,956		30,981		49,646
General and administrative expenses	5,169		3,694		13,800		9,093
Bad debts	399		399		1,282		984
Depreciation and amortization	516		352		1,391		1,039
Total operating expenses	17,496		13,401		47,454		60,762
Income (loss) from operations	3,673		2,653		16,234		(15,331)
Other Income (Expense):
Other income (expense)	—		(22)		—		(22)
Interest expense	(609)		(1,631)		(1,861)		(3,598)
Income (loss) before taxes	3,064		1,000		14,373		(18,951)
Tax expense	301		164		1,475		318
Net income (loss)	2,763		836		12,898		(19,269)
Less: net income (loss) attributable to non-controlling interests	1,765		595		8,525		(10,278)
Net income (loss) attributable to Goosehead Insurance, Inc.	$	998	$	241	$	4,373	$	(8,991)
Earnings (loss) per share:
Basic	$	0.07	$	0.02	$	0.30	$	(0.66)
Diluted	$	0.06	$	0.02	$	0.27	$	(0.66)
Weighted average shares of Class A common stock outstanding
Basic	15,140		13,533		14,746		13,533
Diluted	16,451		14,614		15,936		13,533

Dividends declared per share	$	—	$	—	$	0.41	$	—

See Notes to the Condensed Consolidated Financial Statements

Goosehead Insurance, Inc.

Condensed Consolidated Balance Sheets

(Unaudited)

(In thousands, except per share amounts)


	September 30,		December 31,
	2019		2018
Assets
Current Assets:
Cash and cash equivalents	$	10,820	$	18,635
Restricted cash	728		376

Commissions and agency fees receivable, net	2,181		2,016
Receivable from franchisees, net	1,474		703
Prepaid expenses	1,829		1,109
Other assets	69		—
Total current assets	17,101		22,839
Receivable from franchisees, net of current portion	2,607		2,048
Property and equipment, net of accumulated depreciation	9,610		7,575
Intangible assets, net of accumulated amortization	442		248
Deferred income taxes, net	14,503		1,958
Other assets	158		130
Total assets	$	44,421	$	34,798
Liabilities and Stockholders’ Equity
Current Liabilities:
Accounts payable and accrued expenses	$	4,355	$	3,978
Premiums payable	728		376
Unearned revenue	330		530

Deferred rent	632		428
Note payable	3,500		2,500
Total current liabilities	9,545		7,812

Deferred rent, net of current portion	6,712		4,548
Note payable, net of current portion	43,355		45,947
Liabilities under tax receivable agreement, net of current portion	12,659		1,694
Total liabilities	72,271		60,001
Commitments and contingencies (see note 7)
Class A common stock, $0.01 par value per share - 300,000 shares authorized, 15,173 shares issued and outstanding as of September 30, 2019, 13,800 shares issued and outstanding as of December 31, 2018	152		138
Class B common stock, $0.01 par value per share - 50,000 shares authorized, 21,115 issued and outstanding as of September 30, 2019, 22,486 shares issued and outstanding as of December 31, 2018	210		224
Additional paid in capital	13,792		11,899
Accumulated deficit	(22,350)		(20,761)
Total stockholders' equity	(8,196)		(8,500)
Non-controlling interests	(19,654)		(16,703)
Total equity	(27,850)		(25,203)
Total liabilities and stockholders' equity	$	44,421	$	34,798

See Notes to the Condensed Consolidated Financial Statements

Goosehead Insurance, Inc.

Condensed Consolidated Statement of Stockholders' Equity

(Unaudited)

(In thousands)


	Issued shares of Class A common stock	Issued shares of Class B common stock	Class A Common stock	Class B Common Stock	Additional paid in capital	Accumulated deficit	Total stockholders' equity	Non-controlling interest	Total equity
Balance, December 31, 2018	13,799	22,486	138	224	11,899	(20,761)	(8,500)	(16,703)	(25,203)
Distributions	—	—	—	—	—	—	—	(245)	(245)
Dividends declared	—	—	—	—	—	(5,962)	(5,962)	(9,038)	(15,000)
Net income	—	—	—	—	—	2,472	2,472	4,846	7,318
Equity-based compensation	—	—	—	—	368	—	368	—	368
Redemption of LLC Units	723	(723)	7	(7)	(679)	—	(679)	679	—
Deferred tax adjustments related to Tax Receivable Agreement	—	—	—	—	911	—	911	—	911
Balance March 31, 2019	14,522	21,763	145	217	12,499	(24,251)	(11,390)	(20,461)	(31,851)
Distributions	—	—	—	—	—	—	—	(2,708)	(2,708)
Net income	—	—	—	—	—	903	903	1,914	2,817
Equity-based compensation	—	—	—	—	368	—	368	—	368
Activity under employee stock purchase plan	3	—	—	—	142	—	142	—	142
Redemption of LLC Units	488	(488)	5	(5)	(477)	—	(477)	477	—
Deferred tax adjustments related to Tax Receivable Agreement	—	—	—	—	684	—	684	—	684
Balance June 30, 2019	15,013	21,275	150	212	13,216	(23,348)	(9,770)	(20,778)	(30,548)
Distributions	—	—	—	—	—	—	—	(786)	(786)
Net income	—	—	—	—	—	998	998	1,765	2,763
Equity-based compensation	—	—	—	—	396	—	396	—	396
Redemption of LLC Units	160	(160)	2	(2)	(145)	—	(145)	145	—
Deferred tax adjustments related to Tax Receivable Agreement	—	—	—	—	325	—	325	—	325
Balance September 30, 2019	15,173	21,115	152	210	13,792	(22,350)	(8,196)	(19,654)	(27,850)


	Members' deficit	Issued shares of Class A common stock	Issued shares of Class B common stock	Class A Common stock	Class B Common Stock	Additional paid in capital	Accumulated deficit	Total stockholders' equity	Non-controlling interest	Total equity
Balance at December 31, 2017	(41,133)	—	—	—	—	—	—	—	—	(41,133)
Net Income	3,768	—	—	—	—	—	—	—	—	3,768
Capital withdrawn	—	—	—	—	—	—	—	—	—	—
Balance March 31, 2018	(37,365)	—	—	—	—	—	—	—	—	(37,365)
Net income prior to the Reorganization Transactions	621	—	—	—	—	—	—	—	—	621
Distributions prior to the Reorganization Transactions	(1,278)	—	—	—	—	—	—	—	—	(1,278)
Balance prior to the Reorganization Transactions	(38,022)	—	—	—	—	—	—	—	—	(38,022)
Effects of the Reorganization Transactions	38,022	—	22,747	—	227	(94,180)	(21,562)	(115,515)	(36,241)	(113,734)
Initial non-controlling interest allocation	—	—	—	—	—	(18,920)	—	(18,920)	18,920	—
Issuance of Class A common stock sold in initial public offering, net of offering costs	—	13,533	—	135	—	123,994	—	124,129	—	124,129
Distributions subsequent to initial public offering	—	—	—	—	—	—	—	—	(745)	(745)
Net income subsequent to initial public offering	—	—	—	—	—	—	566	566	951	1,517
Equity-based compensation subsequent to initial public offering	—	—	—	—	—	260	—	260	—	260
Deferred tax adjustments	—	—	—	—	—	(89)	—	(89)	—	(89)
Balance June 30, 2018	—	13,533	22,747	135	227	11,065	(20,996)	(9,569)	(17,115)	(26,684)
Additional capitalized offering costs on initial public offering	—	—	—	—	—	(119)	—	(119)	—	(119)
Distributions subsequent to initial public offering	—	—	—	—	—	—	—	—	(900)	(900)
Net income subsequent to initial public offering	—	—	—	—	—	—	145	145	693	838
Equity-based compensation subsequent to initial public offering	—	—	—	—	—	344	—	344	—	344
Deferred tax adjustments	—	—	—	—	—	—	—	—	—	—
Balance September 30, 2018	—	13,533	22,747	135	227	11,290	(20,851)	(9,199)	(17,322)	(26,521)
Distributions subsequent to initial public offering	—	—	—	—	—	—	—	—	(90)	(90)
Net income subsequent to initial public offering	—	—	—	—	—	—	90	90	515	605
Equity-based compensation subsequent to initial public offering	—	—	—	—	—	345	—	345	—	345
Activity under employee stock purchase plan	—	5	—	—	—	143	—	143	—	143
Redemption of LLC Units	—	261	(261)	3	(3)	(194)	—	(194)	194	—
Deferred tax adjustments related to Tax Receivable Agreement	—	—	—	—	—	315	—	315	—	315
Balance December 31, 2018	—	13,799	22,486	138	224	11,899	(20,761)	(8,500)	(16,703)	(25,203)

See Notes to the Condensed Consolidated Financial Statements

Goosehead Insurance, Inc.

Condensed Consolidated Statements of Cash Flows

(Unaudited)

(In thousands)


	Nine Months Ended September 30,
	2019		2018
Cash flows from operating activities:
Net income (loss)	$	12,898	$	(19,269)
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	1,551		1,039
Loss on disposal of fixed assets	—		22
Bad debt expense	1,282		984
Equity-based compensation	1,132		26,616
Adjustments to tax receivable agreement liability	10,967		—
Deferred income taxes	(10,625)		(53)
Changes in operating assets and liabilities:

Commissions and agency fees receivable	(961)		(1,200)
Receivable from franchisees	(1,698)		(934)
Prepaid expenses	(720)		(426)
Other assets	(97)		435
Accounts payable and accrued expenses	244		259
Deferred rent	2,368		298
Premiums payable	352		115
Unearned revenue	(200)		(512)
Net cash provided by operating activities	16,493		7,374
Cash flows from investing activities:


Proceeds from notes receivable	16		16
Purchase of software	(340)		(121)
Purchase of property and equipment	(3,285)		(1,078)
Net cash used for investing activities	(3,609)		(1,183)
Cash flows from financing activities:
Loan origination fees	—		364
Repayment of note payable	(1,750)		(50,125)
Proceeds from notes payable	—		50,000
Proceeds from the issuance of Class A common stock	142		86,773
Member distributions and dividends	(18,739)		(79,969)
Net cash provided by (used for) financing activities	(20,347)		7,043
Net increase/(decrease) in cash and restricted cash	(7,463)		13,234
Cash and cash equivalents, and restricted cash, beginning of period	19,011		5,366
Cash and cash equivalents, and restricted cash, end of period	$	11,548	$	18,600

Supplemental disclosures of cash flow data:
Cash paid during the year for interest	1,861		2,528
Cash paid for income taxes	1,175		—
Management fee note repayment through issuance of Class A common stock	—		37,238

See Notes to the Condensed Consolidated Financial Statements


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)


Goosehead Insurance, Inc.
Notes to the consolidated financial statements			Page
Note 1. Organization			12
Note 2. Summary of significant accounting policies			12
Note 3. Franchise fees receivable			14
Note 4. Allowance for uncollectible agency fees			15
Note 5. Property and equipment			15
Note 6. Note payable			15
Note 7. Commitments and contingencies			17
Note 8. Income taxes			17
Note 9. Stockholder's equity			20
Note 10. Equity-based compensation			25
Note 11. Dividends			25
Note 12. Segment information			25
Note 13. Litigation			28


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)

1. Organization

On May 1, 2018 Goosehead Insurance, Inc. ("GSHD") completed an initial public offering (the “Offering”) of 9,810 thousand shares of Class A common stock at a price of $10.00 per share, which included 1,280 thousand shares issued pursuant to the underwriter's over-allotment option. Following completion of the Offering, GSHD owned 37.3% of Goosehead Financial, LLC (“GF”) and the Pre-IPO LLC Members owned the remaining 62.7%. GSHD is the sole managing member of GF and, although GSHD holds a minority economic interest in GF, GSHD has the sole voting power and control of management of GF. Accordingly, GSHD consolidates the financial results of GF and reports non-controlling interest in GSHD's consolidated financial statements.

GF was organized on January 1, 2016 as a Delaware Limited Liability Company and is headquartered in Westlake, TX. The operations of GF represent the predecessor to GSHD prior to the Offering. Operations for any periods prior to May 1, 2018 are the condensed, consolidated and combined operations of GF and its subsidiaries and affiliates.

GSHD (collectively with its consolidated subsidiaries, the “Company”) provides personal and commercial property and casualty insurance brokerage services for its clients through a network of corporate-owned agencies and franchise units across the nation.

The Company had seven corporate-owned locations in operation at September 30, 2019 and 2018. Franchisees are provided access to insurance Carrier Appointments, product training, technology infrastructure, client service centers and back office services. During the three months ended September 30, 2019 and 2018, the Company sold 72 and 52 franchise locations, respectively and had 583 and 424 operating franchise locations as of September 30, 2019 and 2018, respectively. No franchises were purchased by the Company during the three and nine months ended September 30, 2019 or 2018.

All intercompany accounts and transactions have been eliminated in consolidation.

2. Summary of Significant Accounting Policies

Basis of Presentation

The accompanying condensed consolidated financial statements of the Company have been prepared in accordance with the instructions to Form 10-Q. Therefore, they do not include all of the annual disclosures required by accounting principles generally accepted in the United States of America ("GAAP"). However, in the opinion of management, these statements include all adjustments, consisting of normal recurring adjustments, which are necessary for a fair presentation of the condensed consolidated financial positions at September 30, 2019, the condensed consolidated results of operations and stockholders' equity for the three and nine months ended September 30, 2019 and 2018, and the condensed consolidated statements of cash flows for the nine months ended September 30, 2019 and 2018. The interim period condensed consolidated financial statements should be read in conjunction with the Consolidated Financial Statements that are included in the Annual Report on Form 10-K.

Use of Estimates

The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reported period. Accordingly, actual results could differ from those estimates as more information becomes known.

Income Taxes

Prior to the Offering, GF was treated as a partnership for U.S. federal and applicable state and local income tax purposes. As a partnership, GF's taxable income or loss was included in the taxable income of its members. Accordingly, no income tax expense was recorded for federal and state and local jurisdictions for periods prior to the Offering.

In connection with the Offering completed on May 1, 2018, the Company became a taxable entity.

The Company accounts for income taxes pursuant to the asset and liability method which requires the recognition of deferred income tax assets and liabilities related to the expected future tax consequences arising from temporary differences between the carrying amounts and tax bases of assets and liabilities based on enacted statutory tax


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)

rates applicable to the periods in which the temporary differences are expected to reverse. Any effects of changes in income tax rates or laws are included in income tax expense in the period of enactment.

Restricted Cash

The Company holds premiums received from the insured, but not yet remitted to the insurance carrier in a fiduciary capacity. Premiums received but not yet remitted included in restricted cash were $728 thousand and $533 thousand as of September 30, 2019 and 2018, respectively.

The following is a reconciliation of our cash and restricted cash balances as presented in the condensed consolidated statement of cash flows for the nine months ended September 30, 2019 and 2018 (in thousands):


	September 30,
	2019		2018
Cash and cash equivalents	$	10,820	$	18,067
Restricted cash	728		533
Cash and cash equivalents, and restricted cash	$	11,548	$	18,600

Recently Issued Accounting Pronouncements

Statement of Cash Flows (ASU 2016-18): This standard requires that the Statement of Cash Flows explain the changes during the period of cash and cash equivalents inclusive of amounts categorized as Restricted Cash. As such, the Company’s condensed consolidated statement of cash flows shows the sources and uses of cash that explain the movement in the balance of cash and cash equivalents, inclusive of restricted cash, over the period presented. As an emerging growth company (“EGC”), the standard became effective for the Company January 1, 2019. As shown in the reconciliation above, restricted cash of $533 thousand, which was previously shown as an investing activity has been reclassified and is now included together with cash and cash equivalents to conform to the current period presentation in the condensed consolidated statement of cash flows for the nine months ended September 30, 2018 as a result of the adoption of ASU 2016-18.

Statement of Cash Flows (ASU 2016-15): This standard addresses eight specific cash flow issues with the objective of reducing the existing diversity in practice in how certain cash receipts and cash payments are presented and classified and applies to all entities, including both business entities and not-for-profit entities that are required to present a statement of cash flows under Topic 230. The standard became effective for the Company on January 1, 2019. The Company has evaluated the impact of ASU 2016-15 and has determined the impact to be immaterial. The Company does not, at this time, engage in the activities being addressed by the standard.

Revenue from Contracts with Customers (ASU 2014-09): This standard supersedes the existing revenue recognition guidance and provides a new framework for recognizing revenue. The core principle of the standard is that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods and services. The new standard also requires significantly more comprehensive disclosures than the existing standard. Guidance subsequent to ASU 2014-09 has been issued to clarify various provisions in the standard, including principal versus agent considerations, identifying performance obligations, licensing transactions, as well as various technical corrections and improvements. This standard may be adopted using either a retrospective or modified retrospective method.

Under the new guidance, the Company expects commission revenues will be recognized at the effective date of the policy, which will accelerate some revenues. Currently, commissions from insurance carriers, net of estimated cancellations, are recognized as revenue when the data necessary to reasonably determine such amounts is made available to the Company.

For contingent commissions, prior to the adoption of Topic 606, revenue that was not fixed and determinable because of a contingency was not recognized until the contingency was resolved. Under Topic 606, the Company must use its judgment to estimate the amount of consideration that will be received such that a significant reversal of revenue is not probable. Contingent commissions represent a form of variable consideration associated with the same performance obligation, which is the placement of coverage, for which we earn commissions. In connection


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)

with the new standard, contingent commissions will be estimated with an appropriate constraint applied and accrued relative to the terms of the corresponding contingent commission contracts. The resulting effect will be the timing of the recognition of contingent commissions will more closely follow the pattern of commissions with true-ups recognized when payments are received or as additional information that affects the estimate becomes available.

Franchise revenues, including franchise fees, are also likely to change under the new guidance. Currently, initial franchise fees are recognized as revenue in the month the agency owner or initial agency representative attends training and our contractual obligations related to franchise fees are fully discharged. Under the new guidance, the Company will recognize revenue from initial franchise fees using the straight line method over the 10 year period of the franchise agreement.

The Company also expects to recognize an asset for the costs to obtain and/or fulfill a contract and to amortize on a systematic basis that is consistent with the transfer of services to which the asset relates.

According to the superseding standard ASU 2015-14 that deferred the effective dates of the preceding, and because the Company is filing as an Emerging Growth Company, the standard became effective for the Company January 1, 2019, but the Company is not required to present the impacts of the standard until it files its Annual Report on Form 10-K for the fiscal year ended December 31, 2019. The Company has elected to follow the modified retrospective method applied to contracts that are not completed as of the date of adoption. The estimated cumulative impact of adopting the standard effective on January 1, 2019 is an increase in the accumulated deficit of between $6.0 million and $10.0 million, with offsetting increases/decreases to other balance sheet accounts, such as, accounts receivable, other assets, and deferred income taxes. The comparative information and prior periods will not be restated and will continue to be reported under legacy accounting standards that were in effect for those periods.

Leases (ASU 2016-02): This standard establishes a new lease accounting model, which introduces the recognition of lease assets and liabilities for those leases classified as operating leases under previous GAAP. It should be applied using a modified retrospective approach, with the option to elect various practical expedients. Early adoption is permitted. The standard will become effective for the Company January 1, 2020, but the Company is not required to present the impacts of the standard until it files its Annual Report on Form 10-K for the fiscal year ended December 31, 2020. The Company is currently evaluating the impact this standard will have on the Company's consolidated financial statements. However, the Company expects the impact of this guidance on its consolidated financial statements could be significant, as its future minimum operating lease commitments totaled $22.8 million as of September 30, 2019.

Credit Losses (ASU 2016-13): Measurement of Credit Losses on Financial Instruments. Under the new guidance an entity is required to measure all credit losses on certain financial instruments, including trade receivables and various off-balance sheet credit exposures, using an expected credit loss model. This model incorporates past experience, current conditions and reasonable and supportable forecasts affecting collectability of these instruments. This standard will become effective for the company beginning January 1, 2022. The Company is currently evaluating the timing and impact that adopting this new standard will have on the Company's consolidated financial statements.

3. Franchise Fees Receivable

The balance of Franchise fees receivable included in Receivable from franchisees consisted of the following at September 30, 2019 and December 31, 2018 (in thousands):


	September 30		December 31
	2019		2018
Franchise fees receivable	$	4,876	$	3,906
Less: Unamortized discount	(1,739)		(1,381)
Less: Allowance for uncollectible franchise fees	(565)		(455)
Total franchise fees receivable	$	2,572	$	2,070

Activity in the allowance for uncollectible franchise fees was as follows (in thousands):


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)


Balance at December 31, 2018	$	455
Charges to bad debts	486
Write offs	(376)
Balance at September 30, 2019	$	565

Balance at December 31, 2017	$	336
Charges to bad debts	329
Write offs	(183)
Balance at September 30, 2018	$	482

4. Allowance for Uncollectible Agency Fees

Activity in the allowance for uncollectible agency fees was as follows (in thousands):


Balance at December 31, 2018	$	242
Charges to bad debts	796
Write offs	(730)
Balance at September 30, 2019	$	308

Balance at December 31, 2017	$	183
Charges to bad debts	655
Write offs	(598)
Balance at September 30, 2018	$	240

5. Property and equipment

Property and equipment consisted of the following at:


	September 30,		December 31,
	2019		2018
Furniture & fixtures	$	2,875	$	2,233
Computer equipment	1,317		1,023
Network equipment	252		252
Phone system	876		824
Leasehold improvements	8,989		6,692
Total	14,309		11,024
Less accumulated depreciation	(4,699)		(3,449)
Property and equipment, net	$	9,610	$	7,575

6. Note Payable

On August 3, 2018, the Company refinanced its $3.0 million revolving credit facility and $50.0 million term note payable to a $13.0 million revolving credit facility and $40.0 million term note payable in order to obtain a more favorable interest rate on the outstanding debt. The Company has the right, subject to approval by the administrative agent and each issuing bank, to increase the commitments under the credit facilities an additional $50.0 million.


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)

The $13.0 million revolving credit facility accrues interest on amounts drawn at an initial interest rate of LIBOR plus 2.50%, then at an interest rate determined by the Company's leverage ratio for the preceding period. As of September 30, 2019, the Company was in the greater than 1.50x leverage ratio tranche, accruing interest of LIBOR plus 2.00%. At September 30, 2019, the Company had $10.0 million drawn against the revolver. At September 30, 2019, the Company had a letter of credit of $417 thousand applied against the maximum borrowing availability, thus amounts available to draw totaled $2.6 million. The revolving credit facility is collateralized by substantially all the Company’s assets, which includes rights to future commissions. Interest paid on the revolving credit facility totaled $112 thousand and $351 thousand for the three and nine months ended September 30, 2019.

The $40.0 million term note accrues interest at an initial interest rate of LIBOR plus 2.5%, then at an interest rate determined by the Company's leverage ratio for the preceding period. As of September 30, 2019, the Company was in the greater than 1.50x leverage ratio tranche, accruing interest of LIBOR plus 2.00%. The aggregate principal amount of the term note as of September 30, 2019 was $37.3 million, payable in quarterly installments of (x) $750,000 from the fiscal quarter ending December 31, 2019 through the fiscal quarter ending June 30, 2020, and (y) $1,250,000 from the fiscal quarter ending September 30, 2020 through the fiscal quarter ending June 30, 2021, with a balloon payment of the entire unpaid principal amount of the term note on August 3, 2021. The term note is collateralized by substantially all the Company’s assets, which includes rights to future commissions.

The interest rate for each leverage ratio tier are as follows:


Leverage Ratio			Interest Rate
< 1.50x			LIBOR + 175.0 bps
> 1.50x			LIBOR + 200.0 bps
> 2.50x			LIBOR + 225.0 bps
> 3.50x			LIBOR + 250.0 bps

Maturities of the term note payable for the next three calendar years as of September 30, 2019 are as follows (in thousands):


	Amount
2019	$	750
2020	4,000
2021	32,500
Total	$	37,250

The $10.0 million drawn against the revolver is coterminous with the term loan and is due in full on August 3, 2021.

Loan origination fees of $392 thousand at September 30, 2019 are reflected as a reduction to the note balance and will be amortized through interest expense over three years (the term of the note payable).

The Company’s note payable agreement contains certain restrictions and covenants. Under these restrictions, the Company is limited in the amount of debt incurred and distributions payable. In addition, the credit agreement contains certain change of control provisions that, if broken, would trigger a default. Finally, the Company must maintain certain financial ratios. As of September 30, 2019, the Company was in compliance with these covenants.

Because of both instruments’ variable interest rate, the note payable balance at September 30, 2019 and December 31, 2018, approximates fair value using Level 2 inputs, described below.

The framework for measuring fair value provides a fair value hierarchy that prioritizes the inputs to valuation techniques used to measure fair value. The hierarchy gives the highest priority to unadjusted quoted prices in active markets for identical assets or liabilities (level 1 measurements) and the lowest priority to unobservable inputs (level 3 measurements). The three levels of the fair value hierarchy are described as follows:

•Level 1—Unadjusted quoted prices in active markets that are accessible at the measurement date for identical, unrestricted assets.

•Level 2—Significant other observable inputs other than Level 1 prices such as quoted prices in markets that are not active, quoted prices for similar assets or other inputs that are observable, either directly or indirectly, for substantially the full term of the asset.


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)

•Level 3—Significant unobservable inputs that reflect a reporting entity’s own assumptions about the assumptions that market participants would use in pricing an asset or liability.

The asset or liability’s fair value measurement level within the fair value hierarchy is based on the lowest level of any input that is significant to the fair value measurement. The valuation techniques used need to maximize the use of observable inputs and minimize the use of unobservable inputs.

7. Commitments and Contingencies

The Company leases its facilities under non-cancelable operating leases, expiring in various years through 2029. In addition to monthly lease payments, the lease agreements require the Company to reimburse the lessors for its portion of operating costs each year. Rent expense was $541 thousand and $383 thousand for the three months ended September 30, 2019 and 2018. Rent expense was $1,434 thousand and $1,192 thousand for the nine months ended September 30, 2019 and 2018.

The following is a schedule of future minimum lease payments as of September 30, 2019 (in thousands):


	Amount
2019	$	460
2020	2,575
2021	2,793
2022	2,762
2023	2,578
2024-2029	11,626
Total	$	22,794

8. Income Taxes

As a result of the Reorganization Transactions and the Offering, GSHD became the sole managing member of GF, which is treated as a partnership for U.S. federal and most applicable state and local income tax purposes. As a partnership, GF is not subject to U.S. federal and certain state and local income taxes. Any taxable income or loss generated by GF is passed through to and included in the taxable income or loss of its members, including GSHD, on a pro rata basis. GSHD is subject to U.S. federal income taxes, in addition to state and local income taxes, with respect to GSHD's allocable share of income of GF.

Income tax expense

A reconciliation of income tax expense computed at the U.S. federal statutory income tax rate to the income tax expense recognized is as follows (in thousands):


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)


	Three Months Ended September 30, 2019		Nine Months Ended September 30, 2019
Income before taxes	$	3,064	$	14,373



Income taxes at U.S. federal statutory rate	$	644	$	3,018
Tax on income not subject to entity level federal income tax	(370)		(1,793)
Permanent Differences:
Meals & Entertainment	17		42
Non-deductible stock compensation costs	(11)		—
Non-deductible excess compensation	(21)		—


State income tax, net of federal benefit	62		229
Other Reconciling items:
Other	(20)		(21)
Income tax expense	$	301	$	1,475


	Three Months Ended September 30, 2018	Nine Months Ended September 30, 2018
(Loss) Income before taxes	1,000	(18,951)
Less: income prior to the Reorganization Transactions	—	(4,389)
Income (loss) before taxes	1,000	(23,340)

Income taxes at U.S. federal statutory rate	215	(4,902)
Tax on income not subject to entity level federal income tax	(147)	(382)
Permanent Differences:
Non-deductible stock compensation costs	—	2,038
Non-controlling interest	32	3,479
Other permanent differences	11	25
State income tax, net of federal benefit	51	58
Other Reconciling items:
Other	2	2
Income tax expense	164	318

Deferred tax assets and liabilities

The components of deferred tax assets and liabilities are as follows:


	September 30, 2019		December 31, 2018

Investment in flow-through entity	14,503		1,958
Net deferred tax asset (liability)	$	14,503	$	1,958

Uncertain tax positions

GSHD has determined there are no material uncertain tax positions as of September 30, 2019.

Tax Receivable Agreement


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)

GF intends to make an election under Section 754 of the Internal Revenue Code of 1986, as amended, and the regulations thereunder (the “Code”) effective for each taxable year in which a redemption or exchange of LLC Units and corresponding Class B common stock for shares of Class A common stock occurs. Future taxable redemptions or exchanges are expected to result in tax basis adjustments to the assets of GF that will be allocated to the Company and thus produce favorable tax attributes. These tax attributes would not be available to GSHD in the absence of those transactions. The anticipated tax basis adjustments are expected to reduce the amount of tax that GSHD would otherwise be required to pay in the future.

GSHD entered into a tax receivable agreement with the Pre-IPO LLC Members on May 1, 2018 that provides for the payment by GSHD to the Pre-IPO LLC Members of 85% of the amount of cash savings, if any, in U.S. federal, state and local income tax or franchise tax that GSHD actually realizes as a result of (i) any increase in tax basis in GSHD's assets and (ii) tax benefits related to imputed interest deemed arising as a result of payments made under the tax receivable agreement.

During the three and nine months ended September 30, 2019, an aggregate of 160 thousand and 1,371 thousand LLC Units were redeemed by the Pre-IPO LLC Members for newly issued shares of Class A common stock. In connection with these redemptions, GSHD received 160 thousand and 1,371 thousand LLC Units, which resulted in an increase in the tax basis of its investment in GF subject to the provisions of the tax receivable agreement. The Company recognized a liability for the TRA Payments due to the Pre-IPO LLC Members, representing 85% of the aggregate tax benefits the Company expects to realize from the tax basis increases related to the redemptions of LLC Units, after concluding it was probable that such TRA Payments would be paid based on its estimates of future taxable income. As of September 30, 2019, the total amount of TRA Payments due to the Pre-IPO LLC Members under the tax receivable agreement was $12.7 million, of which $11 thousand was current and included in Accounts payables and accrued expenses on the Consolidated Balance Sheet.


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)

9. Stockholders' Equity

Class A Common Stock

GSHD has a total of 15,173 thousand shares of its Class A common stock outstanding at September 30, 2019. Each share of Class A common stock holds economic rights and entitles its holder to one vote per share on all matters submitted to a vote of the stockholders of GSHD.

Class B Common Stock

GSHD has a total of 21,115 thousand shares of its Class B common stock outstanding at September 30, 2019. Each share of Class B common stock has no economic rights but entitles its holder to one vote per share on all matters submitted to a vote of the stockholders of GSHD.

Holders of Class A common stock and Class B common stock vote together as a single class on all matters presented to GSHD's shareholders for their vote or approval, except as otherwise required by applicable law, by agreement, or by GSHD's certificate of incorporation.

Non-Controlling Interests

Following the Offering, GSHD became the sole managing member of GF and, as a result, it consolidates the financial results of GF. GSHD reports a non-controlling interest representing the economic interest in GF held by the other members of GF.

On a quarterly basis, GF makes distributions to the LLC Unit holders on a pro rata basis to facilitate the LLC Unit holder's quarterly tax payments. For the three and nine months ended September 30, 2019, GF made distributions of $1.4 million and $6.3 million, of which $0.8 million and $3.7 million where made to Pre-IPO LLC Members. The remaining $0.6 million and $2.6 million were made to GSHD and were eliminated in consolidation. For the three and nine months ended September 30, 2018, GF made distributions of $1.4 million and $3.8 million, respectively, of which $0.9 million and $2.9 million were made to Pre-IPO LLC Members, respectively. The remaining $0.5 million and $0.9 million, respectively, were made to GSHD and were eliminated in consolidation.

Under the amended and restated Goosehead Financial, LLC Agreement, the Pre-IPO LLC Members have the right, from and after the completion of the Offering (subject to the terms of the amended and restated Goosehead Financial, LLC Agreement), to require GSHD to redeem all or a portion of their LLC Units for, at GSHD's election, newly-issued shares of Class A common stock on a one-for-one basis or a cash payment equal to the volume weighted average market price of one share of GSHD's Class A common stock for each LLC Unit redeemed (subject to customary adjustments, including for stock splits, stock dividends and reclassifications) in accordance with the terms of the amended and restated Goosehead Financial, LLC Agreement. Additionally, in the event of a redemption request by a Pre-IPO LLC Member, GSHD may, at its option, effect a direct exchange of cash or Class A common stock for LLC Units in lieu of such a redemption. Shares of Class B common stock will be cancelled on a one-for-one basis if GSHD, at the election of a Pre-IPO LLC Member, redeems or exchanges LLC Units of such Pre-IPO LLC Member pursuant to the terms of the amended and restated Goosehead Financial, LLC Agreement. Except for transfers to GSHD pursuant to the amended and restated Goosehead Financial, LLC Agreement or to certain permitted transferees, the Pre-IPO LLC Members are not permitted to sell, transfer or otherwise dispose of any LLC Units or shares of Class B common stock.

During the three and nine months ended September 30, 2019, an aggregate of 160 thousand and 1.4 million LLC Units were redeemed by the non-controlling interest holders. Pursuant to the GF LLC Agreement, GSHD issued 160 thousand and 1.4 million shares of Class A common stock in connection with these redemptions and received 160 thousand and 1.4 million LLC Interests, increasing GSHD's ownership interest in GF. Simultaneously, and in connection with these redemptions, 160 thousand and 1.4 million shares of Class B common stock were surrendered and cancelled.

The following table summarizes the ownership interest in GF as of September 30, 2019 (in thousands).


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)


	September 30, 2019
	LLC Units	Ownership %
Number of LLC Units held by GSHD	15,173	41.8%
Number of LLC Units held by non-controlling interest holders	21,115	58.2%
Number of LLC Units outstanding	36,288	100.0%

The weighted average ownership percentages for the applicable reporting periods are used to attribute net income to GSHD and the non-controlling interest holders. The non-controlling interest holders' weighted average ownership percentage for the three and nine months ended September 30, 2019 was 58.3% and 59.4%. All net income prior to the Offering is attributed to non-controlling interest holders.

Correction of Prior Period Balances:

Subsequent to the issuance of the Company’s Annual report on Form 10-K for the year ended December 31, 2018 and Quarterly Report on Form 10-Q for the three- and six-month periods ended June 30, 2019, the Company determined that there was an error in the initial allocation of the effects of the Reorganization Transactions and of the non-controlling interest as presented in the condensed consolidated statement of stockholders’ equity for the six months ended June 30, 2018. This resulted in misstatements of activity in and balances of additional paid in capital, accumulated deficit, total stockholders' equity and non-controlling interest within the consolidated statements of stockholders' equity and consolidated balance sheets as of and for the periods ended June 30, 2018, September 30, 2018, December 31, 2018, March 31, 2019 and June 30, 2019. The Company evaluated the materiality of these misstatements from quantitative and qualitative perspectives and concluded the misstatements are not material to the prior periods.

The previously reported amounts for the three-month periods ended June 30, 2018, September 30, 2018, March 31, 2019, and June 30, 2019 within the Company’s condensed consolidated statement of stockholders’ equity and the corresponding activity and balances in the condensed consolidated statement of stockholders’ equity and condensed consolidated balance sheet as of and for the three months ended December 31, 2018 have been revised to reflect the corrected balances as presented below (in thousands):


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)


Statement of stockholders' equity activity
	Additional paid in capital										Accumulated deficit										Total stockholders' equity				Non-controlling interest
	As previously reported		Adjustment		As corrected		As previously reported		Adjustment		As corrected		As previously reported		Adjustment		As corrected		As previously reported		Adjustment		As corrected
Effects of the Reorganization Transactions	$	(132,202)	$	38,022	$	(94,180)	$	(7,379)	$	(14,183)	$	(21,562)	$	(139,354)	$	23,839	$	(115,515)	$	(12,402)	$	(23,839)	$	(36,241)
Initial non-controlling interest allocation	$	97,071	$	(115,991)	$	(18,920)	$	—	$	—	$	—	$	97,071	$	(115,991)	$	(18,920)	$	(97,071)	$	115,991	$	18,920
Balance June 30, 2018	$	89,034	$	(77,969)	$	11,065	$	(6,813)	$	(14,183)	$	(20,996)	$	82,583	$	(92,152)	$	(9,569)	$	(109,267)	$	92,152	$	(17,115)
Balance September 30, 2018	$	89,259	$	(77,969)	$	11,290	$	(6,668)	$	(14,183)	$	(20,851)	$	82,953	$	(92,152)	$	(9,199)	$	(109,474)	$	92,152	$	(17,322)
Redemption of LLC Units	$	(1,251)	$	1,057	$	(194)	$	—	$	—	$	—	$	(1,251)	$	1,057	$	(194)	$	1,251	$	(1,057)	$	194
Balance December 31, 2018	$	88,811	$	(76,912)	$	11,899	$	(6,578)	$	(14,183)	$	(20,761)	$	82,595	$	(91,095)	$	(8,500)	$	(107,798)	$	91,095	$	(16,703)
Redemption of LLC Units	$	(3,607)	$	2,928	$	(679)	$	—	$	—	$	—	$	(3,607)	$	2,928	$	(679)	$	3,607	$	(2,928)	$	679
Balance March 31, 2019	$	86,483	$	(73,984)	$	12,499	$	(10,068)	$	(14,183)	$	(24,251)	$	76,777	$	(88,167)	$	(11,390)	$	(108,628)	$	88,167	$	(20,461)
Redemption of LLC Units	$	(2,456)	$	1,979	$	(477)	$	—	$	—	$	—	$	(2,456)	$	1,979	$	(477)	$	2,456	$	(1,979)	$	477
Balance June 30, 2019	$	85,221	$	(72,005)	$	13,216	$	(9,165)	$	(14,183)	$	(23,348)	$	76,418	$	(86,188)	$	(9,770)	$	(106,966)	$	86,188	$	(20,778)

Earnings Per Share

The following table sets forth the calculation of basic earnings per share ("EPS") based on net income attributable to GSHD for the three and nine months ended September 30, 2019, divided by the basic weighted average number of Class A common stock as of September 30, 2019 (in thousands, except per share amounts). Diluted earnings per share of Class A common stock is computed by dividing net income attributable to GSHD by the weighted average number of shares of Class A common stock outstanding adjusted to give effect to potentially dilutive securities (in thousands, except per share amounts). The Company has not included the effects of conversion of Class B shares to Class A shares in the diluted EPS calculation using the "if-converted" method, because doing so has no impact on diluted EPS.


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)


	Three Months Ended September 30, 2019		Nine Months Ended September 30, 2019
Numerator:
Income before taxes	$	3,064	$	14,373
Less: income before taxes attributable to non-controlling interests	1,801		8,662
Income before taxes attributable to GSHD	1,263		5,711
Less: income tax expense attributable to GSHD	392		1,338
Net income attributable to GSHD	$	998	$	4,373
Denominator:
Weighted average shares of Class A common stock outstanding - basic	15,140		14,746
Effect of dilutive securities:
Stock options	1,311		1,140
Weighted average shares of Class A common stock outstanding - diluted	16,451		15,936

Earnings per share of Class A common stock - basic	$	0.07	$	0.30
Earnings per share of Class A common stock - diluted	$	0.06	$	0.27

The following table sets forth the calculation of basic EPS based on net income attributable to GSHD for the three and nine months ended September 30, 2018, divided by the basic weighted average number of Class A common stock as of September 30, 2018 (in thousands, except per share amounts). Diluted EPS of Class A common stock is computed by dividing net income attributable to GSHD by the weighted average number of shares of Class A common stock outstanding adjusted to give effect to potentially dilutive securities (in thousands, except per share amounts). The Company has not included the effects of conversion of Class B shares to Class A shares in the diluted EPS calculation using the "if-converted" method, because doing so has no impact on diluted EPS.


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)


	Three Months Ended September 30, 2018		Nine Months Ended September 30, 2018
Numerator:
Income (loss) before taxes	$	1,000	$	(18,951)
Less: income (loss) before taxes attributable to non-controlling interests	627		(10,246)
Income (loss) before taxes attributable to GSHD	373		(8,705)
Less: income tax expense attributable to GSHD	132		286
Net loss attributable to Goosehead Insurance, Inc.⁽¹⁾	$	241	$	(8,991)
Denominator:
Weighted average shares of Class A common stock outstanding - basic	13,533		13,533
Effect of dilutive securities:
Stock options⁽²⁾	1,081		—
Weighted average shares of Class A common stock outstanding - diluted	14,614		13,533

Earnings per share of Class A common stock - basic	$	0.02	$	(0.66)
Earnings per share of Class A common stock - diluted	$	0.02	$	(0.66)

(1)Net income attributable to Goosehead Insurance, Inc. excludes all net income prior to the Offering.

(2)1,650 thousand stock options were excluded from the computation of diluted earnings per share of Class A common stock because the effect would have been anti-dilutive, as we recorded a net loss for the three and nine months ended September 30, 2018.


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)

10. Equity-Based Compensation

A summary of equity-based compensation expense during the three and nine months ended September 30, 2019 and September 30, 2018 is as follows (in thousands):


	Three Months Ended September 30,						Nine Months Ended September 30,
	2019		2018		2019		2018
Class B unit compensation	$	—	$	—	$	—	$	26,134
Stock options	396		345		1,131		604
Equity-based compensation expense	$	396	$	345	$	1,131	$	26,738

11. Dividends

On March 7, 2019, GF approved a $15.0 million extraordinary dividend to all holders of LLC Units, including GSHD. The board of directors of the Company then declared an extraordinary dividend of $0.41 (rounded) to all holders of Class A common stock of GSHD with a record date of March 18, 2019, paid on or before April 1, 2019. A summary of the total amounts declared by GF is as follows (in thousands):


	LLC Units held as of March 18, 2019	Dividends declared
Class A common stockholders	14,421	$	5,962
Class B common stockholders via LLC Units held	21,864	9,038
Total	36,285	$	15,000

Any future extraordinary dividends will be declared at the sole discretion of GF's managing members with respect to GF and the Company's board of directors with respect to GSHD. In determining whether a future extraordinary dividend will be declared by the Company, the board of directors may, at its sole discretion, consider the following: the Company's financial condition and operating results, the Company's available cash and current and anticipated cash needs, the Company's capital requirements, any contractual, legal, tax and regulatory restrictions, general economic and business conditions, and such other factors or conditions as the board of directors deems relevant.

12. Segment Information

The Company has two reportable segments: Corporate Channel and Franchise Channel. The Corporate Channel consists of company-owned and financed operations with employees who are hired, trained, and managed by Goosehead. The Franchise Channel network consists of franchisee operations that are owned and managed by individual business owners. These business owners have a contractual relationship with Goosehead to use the Company's processes, systems, and back-office support team to sell insurance and manage their business. In exchange, Goosehead is entitled to an initial franchise fee and ongoing royalty fees. Allocations of contingent commissions and certain operating expenses are based on reasonable assumptions and estimates primarily using revenue, headcount and other information. The Company’s chief operating decision maker uses net income before interest, income taxes, depreciation and amortization, adjusted to exclude equity-based compensation and other non-operating items, including, among other things, certain non-cash charges and certain non-recurring or non-operating gains or losses (“Adjusted EBITDA”) as a performance measure to manage resources and make decisions about the business. Summarized financial information concerning the Company’s reportable segments is shown in the following tables (in thousands). There are no intersegment sales, only interest income and interest expense related to an intersegment line of credit, all of which eliminate in consolidation. The “Other” column includes any income and expenses not allocated to reportable segments and corporate-related items, including equity-based compensation, certain legal expenses and interest related to the note payable.


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)


	Franchise Channel		Corporate Channel		Other		Total
Three months ended September 30, 2019:
Revenues:
Commissions and fees	$	413	$	11,326	$	—	$	11,739
Franchise revenues	9,261		—		—		9,261
Interest income	169		—		—		169
Total	9,843		11,326		—		21,169
Operating expenses:
Employee compensation and benefits, excluding equity-based compensation	4,531		6,485		—		11,016
General and administrative expenses	2,325		2,281		563		5,169
Bad debts	119		280		—		399
Total	6,975		9,046		563		16,584
Adjusted EBITDA	2,868		2,280		(563)		4,585

Equity-based compensation	—		—		(396)		(396)
Interest expense	—		—		(609)		(609)
Depreciation and amortization	(266)		(250)		—		(516)
Taxes	—		—		(301)		(301)
Net income (loss)	$	2,602	$	2,030	$	(1,869)	$	2,763
At September 30, 2019:
Total Assets	$	14,103	$	7,150	$	23,168	$	44,421


	Franchise Channel		Corporate Channel		Other		Total
Three months ended September 30, 2018:
Revenues:
Commissions and fees	$	388	$	9,372	$	—	$	9,760
Franchise revenues	6,180		—		—		6,180
Interest income	114		—		—		114
Total	6,682		9,372		—		16,054
Operating expenses:
Employee compensation and benefits, excluding equity-based compensation	3,393		5,218		—		8,611
General and administrative expenses	1,283		1,938		473		3,694
Bad debts	167		232		—		399
Total	4,843		7,388		473		12,704
Adjusted EBITDA	1,839		1,984		(473)		3,350
Other income (expense)	—		(22)		—		(22)
Equity-based compensation	—		—		(345)		(345)
Interest expense	—		—		(1,631)		(1,631)
Depreciation and amortization	(128)		(224)		—		(352)
Taxes	—		—		(164)		(164)
Net income (loss)	$	1,711	$	1,738	$	(2,613)	$	836
At September 30, 2018:
Total Assets	$	9,073	$	14,222	$	7,904	$	31,199


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)


	Franchise Channel		Corporate Channel		Other		Total
Nine Months Ended September 30, 2019:
Revenues:
Commissions and fees	$	4,719	$	33,953	$	—	$	38,672
Franchise revenues	24,564		—		—		24,564
Interest income	452		—		—		452
Total	29,735		33,953		—		63,688
Operating expenses:
Employee compensation and benefits, excluding equity-based compensation	12,326		17,524		—		29,850
General and administrative expenses	5,487		6,261		2,052		13,800
Bad debts	486		796		—		1,282
Total	18,299		24,581		2,052		44,932
Adjusted EBITDA	11,436		9,372		(2,052)		18,756

Equity-based compensation	—		—		(1,131)		(1,131)
Interest expense	—		—		(1,861)		(1,861)
Depreciation and amortization	(668)		(723)		—		(1,391)
Taxes	—		—		(1,475)		(1,475)
Net income (loss)	$	10,768	$	8,649	$	(6,519)	$	12,898
At September 30, 2019:
Total Assets	$	14,103	$	7,150	$	23,168	$	44,421


Goosehead Insurance, Inc.
Notes to the Condensed Consolidated Financial Statements (Unaudited)


	Franchise Channel		Corporate Channel		Other		Total
Nine Months Ended September 30, 2018:
Revenues:
Commissions and fees	$	2,319	$	25,753	$	—	$	28,072
Franchise revenues	17,060		—		—		17,060
Interest income	299		—		—		299
Total	19,678		25,753		—		45,431
Operating expenses:
Employee compensation and benefits, excluding equity-based compensation	9,036		13,872		—		22,908
General and administrative expenses	3,123		5,265		705		9,093
Bad debts	329		655		—		984
Total	12,488		19,792		705		32,985
Adjusted EBITDA	7,190		5,961		(705)		12,446
Other income (expense)	—		(22)		—		(22)
Equity-based compensation	—		—		(26,738)		(26,738)
Interest expense	—		—		(3,598)		(3,598)
Depreciation and amortization	(340)		(699)		—		(1,039)
Taxes	—		—		(318)		(318)
Net income (loss)	$	6,850	$	5,240	$	(31,359)	$	(19,269)
At September 30, 2018:
Total Assets	$	9,073	$	14,222	$	7,904	$	31,199

13. Litigation

From time to time, GSHD may be involved in various legal proceedings, lawsuits and claims incidental to the conduct of the Company's business. The amount of any loss from the ultimate outcomes is not probable or reasonably estimable. It is the opinion of management that the resolution of outstanding claims will not have a material adverse effect on the financial position or results of operations of the Company.

Item 2: Management’s discussion and analysis of financial condition and results of operations

OVERVIEW

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our condensed consolidated financial statements and the related notes and other financial information included elsewhere in this Form 10-Q. In addition to historical financial information, the following discussion and analysis contains forward-looking statements that involve risks, uncertainties, and assumptions. Our actual results and timing of selected events may differ materially from those anticipated in these forward-looking statements as a result of many factors, including those discussed under “Risk factors” and elsewhere in the Annual Report on Form 10-K.

We are a rapidly growing personal lines independent insurance agency, reinventing the traditional approach to distributing personal lines products and services throughout the United States. We were founded with one vision in mind—to provide consumers with superior insurance coverage at the best available price and in a timely manner. By leveraging our differentiated business model and innovative technology platform, we are able to deliver to consumers a superior insurance experience. Our management team continues to own approximately 65% of the company, representing our commitment to the long-term success of the Company.

The following discussion contains references to periods prior to The Offering, including January through April 2018, which represents the consolidated and combined financial results of our predecessor Goosehead Financial, LLC and its subsidiaries Texas Wasatch Insurance Services, LP, Goosehead Insurance Agency, LLC and its affiliates Goosehead Management, LLC and Texas Wasatch Insurance Holdings Group, LLC.

Financial Highlights for the Third Quarter of 2019:

•Total revenue increased 32% from the third quarter of 2018 to $21.2 million

•Total Written Premiums placed increased 44% from the prior-year period to $202 million

•Commissions and Agency fee revenues increased 20% from the third quarter of 2018 to $11.7 million

•Franchise revenues increased 50% from the third quarter of 2018 to $9.3 million

•Net income increased by $1.9 million, or 231%, from the third quarter of 2018 to $2.8 million

•Adjusted EBITDA*, a non-GAAP measure, increased 37% from the third quarter of 2018 to $4.6 million, or 22% of total revenues

•Franchise Channel Adjusted EBITDA increased 56% from the third quarter of 2018 to $2.9 million, or 29% of Franchise channel revenues

•Corporate Channel Adjusted EBITDA increased 15% from the third quarter of 2018 to $2.3 million, or 20% of Corporate Channel revenues

•Basic earnings per share was $0.07 and Adjusted EPS*, a non-GAAP measure, was $0.08 for the three months ended September 30, 2019

•Policies in Force increased 45% from September 30, 2018 to 448 thousand at September 30, 2019

•Corporate sales headcount increased 33% from September 30, 2018 to 232 at September 30, 2019

◦As of September 30, 2019, 122 of these Corporate sales agents had less than one year of tenure and 110 had greater than one year of tenure

•Operating franchises increased 38% from September 30, 2018 to 583 at September 30, 2019

◦In Texas as of September 30, 2019, 20 operating franchisees had less than one year of tenure and 177 operating franchisees had greater than one year of tenure.

◦Outside of Texas as of September 30, 2019, 209 operating franchisees had less than one year of tenure and 177 had greater than one year of tenure.

*Adjusted EBITDA and Adjusted EPS are non-GAAP measures. Reconciliation of Adjusted EBITDA to net income and Adjusted EPS to EPS, the most directly comparable financial measures presented in accordance with GAAP,

are set forth in the "Key performance indicators" section of Management’s discussion and analysis of financial condition and results of operations of this Form 10-Q.

Consolidated results of operations

The following is a discussion of our consolidated results of operations for each of the three and nine months ended September 30, 2019 and September 30, 2018. This information is derived from our accompanying consolidated financial statements prepared in accordance with GAAP.

The following table summarizes our results of operations for the three months ended September 30, 2019 and 2018 (in thousands):


	Three Months Ended September 30,
	2019						2018
Revenues:
Commissions and agency fees	$	11,739	55	%	$	9,760	61	%
Franchise revenues	9,261		44	%	6,180		38	%
Interest income	169		1	%	114		1	%
Total revenues	21,169		100	%	16,054		100	%
Operating Expenses:
Employee compensation and benefits	11,412		65	%	8,956		67	%
General and administrative expenses	5,169		30	%	3,694		28	%
Bad debts	399		2	%	399		3	%
Depreciation and amortization	516		3	%	352		3	%
Total operating expenses	17,496		100	%	13,401		100	%
Income (loss) from operations	3,673				2,653
Other Income (Expense):
Other income (expense)	—				(22)
Interest expense	(609)				(1,631)
Income (loss) before taxes	3,064				1,000
Tax expense	301				164
Net income (loss)	2,763				836
Less: net income (loss) attributable to non-controlling interests	1,765				595
Net income (loss) attributable to Goosehead Insurance Inc.	$	998			$	241

The following table summarizes our results of operations for the nine months ended September 30, 2019 and 2018 (in thousands):


	Nine Months Ended September 30,
	2019						2018
Revenues:
Commissions and agency fees	$	38,672	61	%	$	28,072	62	%
Franchise revenues	24,564		39	%	17,060		38	%
Interest income	452		1	%	299		1	%
Total revenues	63,688		100	%	45,431		100	%
Operating Expenses:
Employee compensation and benefits	30,981		65	%	49,646		82	%
General and administrative expenses	13,800		29	%	9,093		16	%
Bad debts	1,282		3	%	984		2	%
Depreciation and amortization	1,391		3	%	1,039		2	%
Total operating expenses	47,454		100	%	60,762		100	%
Income (loss) from operations	16,234				(15,331)
Other Income (Expense):
Other income (expense)	—				(22)
Interest expense	(1,861)				(3,598)
Income (loss) before taxes	14,373				(18,951)
Tax expense	1,475				318
Net income (loss)	12,898				(19,269)
Less: net income (loss) attributable to non-controlling interests	8,525				(10,278)
Net income (loss) attributable to Goosehead Insurance Inc.	$	4,373			$	(8,991)

Revenues

For the three months ended September 30, 2019, revenue increased by 32% to $21.2 million from $16.1 million for the three months ended September 30, 2018. For the nine months ended September 30, 2019, revenue increased by 40% to $63.7 million from $45.4 million for the nine months ended September 30, 2018.

Commissions and agency fees

Commissions and agency fees consist of new business commissions, renewal commissions, agency fees, and contingent commissions generated from the corporate channel, as well as contingent commissions generated from the franchise channel.

The following table sets forth our commissions and agency fees by amount and as a percentage of our revenues for the periods indicated (in thousands):


	Three Months Ended September 30,										Nine Months Ended September 30,
	2019		2018		% Change		2019		2018		% Change
New Business Revenue (Corporate)	$	3,294	$	2,721	21	%	$	8,766	$	6,830	28	%
Agency Fees	1,782		1,412		26	%	4,959		3,865		28	%
Renewal Revenue (Corporate)	6,056		4,913		23	%	16,744		13,644		23	%
Contingent Commissions (Corporate)	194		326		(40)	%	3,484		1,414		146	%
Contingent Commissions (Franchise)	413		388		6	%	4,719		2,319		103	%
Commissions and agency fees	$	11,739	$	9,760	20	%	$	38,672	$	28,072	38	%

New Business Revenue (Corporate) increased by $0.6 million, or 21%, to $3.3 million for the three months ended September 30, 2019 from $2.7 million for the three months ended September 30, 2018, and increased by $1.9

million, or 28%, to $8.8 million for the nine months ended September 30, 2019 from $6.8 million for the nine months ended September 30, 2018. Revenue from Agency Fees increased by $0.4 million, or 26%, to $1.8 million for the three months ended September 30, 2019 from $1.4 million for the three months ended September 30, 2018, and increased by $1.1 million, or 28%, to $5.0 million for the nine months ended September 30, 2019 from $3.9 million for the nine months ended September 30, 2018. These increases were primarily attributable to an increase in total sales agent head count to 232 at September 30, 2019, from 174 at September 30, 2018, a 33% increase.

Renewal Revenue (Corporate) increased by $1.1 million or 23%, to $6.1 million for the three months ended September 30, 2019 from $4.9 million for the three months ended September 30, 2018, and increased by $3.1 million or 23%, to $16.7 million for the nine months ended September 30, 2019 from $13.6 million for the nine months ended September 30, 2018. This increase is primarily attributable to an increase in the number of policies in the renewal term from September 30, 2018 to September 30, 2019.

Revenue from Contingent Commissions in the Corporate Channel decreased by $132 thousand, or 40%, for the three months ended September 30, 2019 from three months ended September 30, 2018, primarily due to a decrease in a single carrier's contingency payment driven by weather-related loss experience, primarily in Texas. For the nine months ended September 30, 2019 Revenue from Contingent Commissions increased by $2.1 million, or 146%, to $3.5 million for the nine months ended September 30, 2019 from $1.4 million nine months ended September 30, 2018. The increase between the nine-month periods is primarily attributable to the increase in Total Written Premium placed from September 30, 2018 to 2019.

Revenue from Contingent Commissions in the Franchise Channel increased by $25 thousand, or 6% to $413 thousand for the three months ended September 30, 2019 from $388 thousand for the three months ended September 30, 2018. For the nine months ended September 30, 2019 Revenue from Contingent Commissions increased by $2.4 million, or 103%, to $4.7 million for the nine months ended September 30, 2019 from $2.3 million nine months ended September 30, 2018. The increases between the three- and nine-month periods is primarily attributable to the increase in Total Written Premium placed from September 30, 2018 to 2019 and an increase in the total number of carriers that offered contingency programs to the Company, slightly offset by a decrease in a single carrier's contingency payment driven by weather-related loss experience, primarily in Texas.

Franchise revenues

Franchise Revenues consist of Royalty Fees, Initial Franchise Fees, and Other Franchise Revenues.

The following table sets forth our franchise revenues by amount and as a percentage of our revenues for the periods indicated (in thousands):


	Three Months Ended September 30,										Nine Months Ended September 30,
	2019		2018		% Change		2019		2018		% Change
New Business Royalty Fees	$	1,994	$	1,372	45	%	$	5,212	$	3,649	43	%
Renewal Royalty Fees	5,295		3,373		57	%	14,120		8,766		61	%
Initial Franchise Fees	1,935		1,435		35	%	5,160		4,645		11	%
Other Franchise Revenues	37		—				71		—
Franchise revenues	$	9,261	$	6,180	50	%	$	24,563	$	17,060	44	%

Revenue from New Business Royalty Fees increased by $0.6 million, or 45%, to $2.0 million for the three months ended September 30, 2019 from $1.4 million for the three months ended September 30, 2018, and increased by $1.6 million, or 43%, to $5.2 million for the nine months ended September 30, 2019 from $3.6 million for the nine months ended September 30, 2018. The increase in revenue from New Business Royalty Fees was primarily attributable to an increase in the total number of operating franchises from September 30, 2018 to 2019.

Revenue from Renewal Royalty Fees increased by $1.9 million, or 57%, to $5.3 million, for the three months ended September 30, 2019 from $3.4 million for the three months ended September 30, 2018, and increased by $5.4 million, or 61%, to $14.1 million, for the nine months ended September 30, 2019 from $8.8 million for the nine months ended September 30, 2018. The increase in revenue from Renewal Royalty Fees was primarily attributable to an increase in the number of policies in the renewal term, and the higher Royalty Fee rate on renewal business compared to new business (50% vs. 20%, respectively).

Revenues from Initial Franchise Fees increased by $500 thousand or 35% to $1.9 million for the three months ended September 30, 2019 from $1.4 million during the three months ended September 30, 2018, and increased by $515 thousand or 11% to $5.2 million for the nine months ended September 30, 2019 from $4.6 million during the nine months ended September 30, 2018. The primary reason for the increase in revenue from Initial Franchise Fees is an increase in the number of franchises launched from 2018 to 2019.

Other Franchise Revenues increased by $37 thousand and $71 thousand for the three and nine months ended September 30, 2019, respectively, from $0 for the three and nine months ended September 30, 2018.

Interest income

Interest income increased by $55 thousand, or 63%, to $169 thousand for the three months ended September 30, 2019 from $114 thousand for the three months ended September 30, 2018, and increased by $153 thousand, or 63%, to $452 thousand for the nine months ended September 30, 2019 from $299 thousand for the nine months ended September 30, 2018. This increase was primarily attributable to additional Franchise Agreements signed under the payment plan option.

Expenses

Employee compensation and benefits

Employee compensation and benefits expenses increased by $2.5 million, or 27%, to $11.4 million for the three months ended September 30, 2019 from $9.0 million for the three months ended September 30, 2018. The increase is caused by an increase in total headcount from 2018 to 2019. Employee compensation and benefits expenses decreased by $18.7 million, or 38%, to $31.0 million for the nine months ended September 30, 2019 from $49.6 million for the nine months ended September 30, 2018. This decrease was primarily attributable to a $26.1 million decrease in Class B unit compensation as a result of reorganization implemented in connection with The Offering, offset by an increase in total headcount from the nine months ended September 30, 2018 to the nine months ended September 30, 2019.

General and administrative expenses

General and administrative expenses increased by $1.5 million, or 40%, to $5.2 million for the three months ended September 30, 2019 from $3.7 million for the three months ended September 30, 2018, and increased by $4.7 million, or 52%, to $13.8 million for the nine months ended September 30, 2019 from $9.1 million for the nine months ended September 30, 2018. This increase was primarily attributable to higher costs associated with an increase in operating franchises and employees, investments made in technology, and additional costs associated with operating as a public company.

Bad debts

Bad debts remained constant for the three months ended September 30, 2019 when compared to the three months ended September 30, 2018, as a result in a reduction of write offs related to initial franchise fees from three months ended September 30, 2018 to the three months ended September 30, 2019. Bad debts increased by $298 thousand, or 30%, to $1.3 million for the nine months ended September 30, 2019 from $1.0 million for the nine months ended September 30, 2018. This increase was primarily attributable to increases in Agency Fees and Initial Franchise Fees sold by the Company.

Depreciation and amortization

Depreciation and amortization increased by $164 thousand, or 47%, to $516 thousand for the three months ended September 30, 2019 from $352 thousand for the three months ended September 30, 2018, and increased by $352 thousand, or 34%, to $1.4 million for the nine months ended September 30, 2019 from $1.0 million for the nine months ended September 30, 2018. This increase was primarily attributable to the increase in fixed assets during the same period, including expansion of existing corporate offices and hardware for additional employees hired.

Interest expense

Interest expenses decreased by $1.0 million, or 63%, to $609 thousand for the three months ended September 30, 2019 from $1.6 million for the three months ended September 30, 2018, and decreased by $1.7 million, or 48%, to $1.9 million for the nine months ended September 30, 2019 from $3.6 million for the nine months ended September 30, 2018. This decrease was primarily attributable to the Company refinancing the existing term loan with a lower

interest rate during the third quarter of 2018, resulting in acceleration of previously capitalized interest, and a lower tier of interest rate from continued decreases in our leverage ratios.

Segment Adjusted EBITDA

Corporate Channel Adjusted EBITDA is Segment earnings before interest, income taxes, depreciation and amortization allocable to the Corporate Channel.

Corporate Channel Adjusted EBITDA increased by $0.3 million, or 15%, to $2.3 million for the three months ended September 30, 2019 from $2.0 million for the three months ended September 30, 2018, and increased by $3.4 million, or 57%, to $9.4 million for the nine months ended September 30, 2019 from $6.0 million for the nine months ended September 30, 2018. This increase is primarily attributable higher New Business Revenue (Corporate) from increased hiring and agent ramp-up, plus an increase in more profitable Renewal Revenue (Corporate), as described above, and offset by a decrease in Contingent Commissions (Corporate) received during the three months ended September 30, 2019, an increase in employee compensation and benefits from additional hiring and higher general and administrative expenses related to additional hiring and investments in technology.

Franchise Channel Adjusted EBITDA is Segment earnings before interest, income taxes, depreciation and amortization, adjusted to exclude other non-operating items.

Franchise Channel Adjusted EBITDA increased by $1.0 million, or 56%, to $2.9 million for the three months ended September 30, 2019 from $1.8 million for the three months ended September 30, 2018, and increased by $4.2 million, or 59%, to $11.4 million for the nine months ended September 30, 2019 from $7.2 million for the nine months ended September 30, 2018. This increase is primarily attributable to an increase in New Business Royalty Fees from an increase in operating agencies, an increase in more profitable Renewal Royalty Fees, and an increase in Contingent Commissions (Franchise), offset by higher employee compensation and benefits and general and administrative expenses related to investments in hiring and technology.

Neither of Franchise Channel Adjusted EBITDA or Corporate Channel Adjusted EBITDA includes equity-based compensation, which is recorded at the consolidated level and excluded from the EBITDA calculation.

Key performance indicators

Our key operating metrics are discussed below:

Total Written Premium

Total Written Premium represents for any reported period, the total amount of current (non-cancelled) gross premium that is placed with Goosehead’s portfolio of Carriers. We believe that Total Written Premium placed is an appropriate measure of operating performance because it reflects growth of our business relative to other insurance agencies.

For the three and nine months ended September 30, 2019, the Company placed $202.1 million and $543.0 million in Total Written Premium, respectively, representing growth of 44% and 45%, respectively, compared to $140.3 million and $373.9 million for the three and nine months ended September 30, 2018, respectively. The following tables shows Total Written Premium placed by channel for the three and nine months ended and 2019 and 2018 (in thousands).


	Three Months Ended September 30,						% Change
	2019		2018
Corporate Channel Total Written Premium	$	66,475	$	52,575	26	%
Franchise Channel Total Written Premium	135,607		87,721		55	%
Total Written Premium	$	202,082	$	140,295	44	%


	Nine Months Ended September 30,						% Change
	2019		2018
Corporate Channel Total Written Premium	$	181,309	$	141,606	28	%
Franchise Channel Total Written Premium	361,675		232,285		56	%
Total Written Premium	$	542,984	$	373,891	45	%

Policies in Force

Policies in Force means as of any reported date, the total count of current (non-cancelled) policies placed with Goosehead’s portfolio of Carriers. We believe that Policies in Force is an appropriate measure of operating performance because it reflects growth of our business relative to other insurance agencies.

As of September 30, 2019, we had 448,000 in Policies in Force compared to 334,000 as of December 31, 2018 and 310,000 as of September 30, 2018, representing a 34% and 45% increase, respectively.

NPS

Net Promoter Score (NPS) is calculated based on a single question: “How likely are you to refer Goosehead Insurance to a friend, family member or colleague?” Clients that respond with a 6 or below are Detractors, a

score of 7 or 8 are called Passives, and a 9 or 10 are Promoters. NPS is calculated by subtracting the percentage of Detractors from the percentage of Promoters. For example, if 50% of respondents were Promoters and 10% were Detractors, NPS is a 40. NPS is a useful gauge of the loyalty of client relationships and can be compared across companies and industries.

NPS has increased to 90 as of September 30, 2019 from 89 as of December 31, 2018, primarily driven by the service team’s continued focus on delivering highly differentiated service levels.

Retention

Client Retention is calculated by comparing the number of all clients that had at least one policy in force twelve months prior to the date of measurement and still have at least one policy in force at the date of measurement. We believe Client Retention is useful as a measure of how well Goosehead retains clients year-over-year and minimizes defections.

Client Retention has remained steady at 88% at September 30, 2019 from December 31, 2018, again driven by the service team’s continued focus on delivering highly differentiated service levels. For the trailing twelve months ended September 30, 2019, we retained 92% of the premiums we distributed in the trailing twelve months ended September 30, 2018, which decreased modestly from the 94% premium retention at December 31, 2018. Our premium retention rate is higher than our Client Retention rate as a result of both premiums increasing year over year and additional coverages sold by our sales and service teams.

New Business Revenue

New Business Revenue is commissions received from the Carrier, Agency Fees received from clients, and New Business Royalty Fees relating to policies in their first term.

For the three months ended September 30, 2019, New Business Revenue grew 28% to $7.1 million, from $5.5 million for the three months ended September 30, 2018, and grew 32% to $18.9 million for the nine months ended September 30, 2019, from $14.3 million for the nine months ended September 30, 2018. Growth in New Business Revenue is driven by an increase in Corporate Channel sales agent headcount of 33% and growth in operating franchises in the Franchise Channel of 38%.

Renewal Revenue

Renewal Revenue is commissions received from the Carrier and Renewal Royalty Fees received after the first term of a policy.

For the three months ended September 30, 2019, Renewal Revenue grew 37% to $11.4 million, from $8.3 million for the three months ended September 30, 2018, and grew 38% to $30.9 million for the nine months ended September 30, 2019, from $22.4 million for the nine months ended September 30, 2018. Growth in Renewal Revenue was driven by Client Retention of 88% at September 30, 2019. As our agent force matures on both the

Corporate Channel and the Franchise Channel, the policies they wrote in prior years begins to convert from New Business Revenue to more profitable Renewal Revenue.

Non-GAAP Measures

Adjusted EBITDA, Adjusted EBITDA Margin, and Adjusted EPS are not measures of financial performance under GAAP and should not be considered substitutes for net income or earnings per share, which we consider to be the most directly comparable GAAP measures. We refer to these measures as "non-GAAP financial measures." We consider these non-GAAP financial measures to be useful metrics for management and investors to facilitate operating performance comparisons from period to period by excluding potential differences caused by variations in capital structures, tax position, depreciation, amortization and certain other items that we believe are not representative of our core business. Adjusted EBITDA, Adjusted EBITDA Margin, and Adjusted EPS have limitations as analytical tools, and when assessing our operating performance, you should not consider Adjusted EBITDA, Adjusted EBITDA Margin, or Adjusted EPS in isolation or as substitutes for net income, earnings per share or other consolidated income statement data prepared in accordance with GAAP. Other companies may calculate Adjusted EBITDA, Adjusted EBITDA Margin, and Adjusted EPS differently than we do, limiting their usefulness as comparative measures.

Adjusted EBITDA

Adjusted EBITDA is a supplemental measure of our performance. We believe that Adjusted EBITDA is an appropriate measure of operating performance because it eliminates the impact of items that do not relate to business performance. Adjusted EBITDA is defined as net income (the most directly comparable GAAP measure) before interest, income taxes, depreciation and amortization, adjusted to exclude equity-based compensation and other non-operating items, including, among other things, certain non-cash charges and certain non-recurring or non-operating gains or losses.

Adjusted EBITDA increased by $1.2 million, or 37%, to $4.6 million for the three months ended September 30, 2019, from $3.4 million for the three months ended September 30, 2018, and increased by $6.3 million, or 51%, to $18.8 million for the nine months ended September 30, 2019, from $12.4 million for the nine months ended September 30, 2018, driven by Corporate Channel Adjusted EBITDA growth of $3.4 million and Franchise Channel Adjusted EBITDA growth of $4.2 million.

Adjusted EBITDA Margin

Adjusted EBITDA Margin is Adjusted EBITDA as defined above, divided by total revenue excluding other non-operating items. Adjusted EBITDA Margin is helpful in measuring profitability of operations on a consolidated level.

For the three and nine months ended September 30, 2019, Adjusted EBITDA Margin was 22% and 29%, respectively, compared to 21% and 27% for the three and nine months ended September 30, 2018, respectively. The year-to-date increase was primarily driven by expansion in both Corporate Channel Adjusted EBITDA Margin and Franchise Channel Adjusted EBITDA Margin, offset by additional costs incurred from operating as a public company. Year-to-date Corporate Channel Adjusted EBITDA Margin expansion can be attributed to an increase in more profitable Renewal Revenue (Corporate), and an increase in Contingent Commissions received, offset by an increase in employee compensation and benefits from additional hiring and higher general and administrative expenses related to additional hiring and investments in technology. Year-to-date Franchise Channel Adjusted EBITDA Margin expansion is attributed to growth in more profitable Renewal Revenue and the increase in Contingent Commissions, offset by higher employee compensation and benefits and general and administrative expenses from investments in hiring and technology.

Adjusted EPS

Adjusted EPS is a supplemental measure of our performance, defined as earnings per share (the most directly comparable GAAP measure) before non-recurring or non-operating income and expenses. Adjusted EPS is a useful measure to management because it eliminates the impact of items that do not relate to business performance.

GAAP to Non-GAAP Reconciliations

The following tables show a reconciliation from net income to Adjusted EBITDA and Adjusted EBITDA margin for the three and nine months ended September 30, 2019 and 2018 (in thousands):


	Three Months Ended September 30,									Nine Months Ended September 30,
	2019			2018			2019			2018
Net income (loss)	$	2,763		$	836		$	12,898		$	(19,269)
Interest expense	609			1,631			1,861			3,598
Depreciation and amortization	516			352			1,391			1,039
Tax expense	301			164			1,475			318
Equity-based compensation	396			345			1,131			26,738
Other (income) expense	—			22			—			22
Adjusted EBITDA	$	4,585		$	3,350		$	18,756		$	12,446
Adjusted EBITDA Margin⁽¹⁾	22		%	21		%	29		%	27		%

(1) Adjusted EBITDA Margin is calculated as Adjusted EBITDA divided by Total Revenue ($4,585/$21,169) and ($3,350/$16,054) for the three months ended September 30, 2019 and 2018, and ($18,756/$63,688) and ($12,446/$45,431) for the nine months ended September 30, 2019 and 2018 .

The following tables show a reconciliation from basic earnings per share to Adjusted EPS (non-GAAP basis) for the three and nine months ended September 30, 2019 (in thousands, except per share amounts). Note that totals may not sum due to rounding:


Three Months Ended September 30, 2019:
Earnings per share - basic (GAAP)	$	0.07
Add: equity-based compensation⁽¹⁾	0.01
Adjusted EPS (non-GAAP)	$	0.08

(1) Calculated as equity-based compensation divided by sum of Class A and Class B shares [ $396 thousand / ( 15.1 million + 21.1 million )]


Nine Months Ended September 30, 2019:
Earnings per share - basic (GAAP)	$	0.30
Add: equity-based compensation⁽¹⁾	0.03
Adjusted EPS (non-GAAP)	$	0.33

(1) Calculated as equity-based compensation divided by sum of Class A and Class B shares [ $1,131 thousand / ( 14.7 million + 21.5 million )]

Liquidity and capital resources

Historical liquidity and capital resources

We have managed our historical liquidity and capital requirements primarily through the receipt of revenues from our Corporate Channel and our Franchise Channel. Our primary cash flow activities involve: (1) generating cash flow from Corporate Channel operations, which largely includes New Business Revenue (Corporate) and Renewal Revenue (Corporate); (2) generating cash flow from Franchise Channel operations, which largely includes Initial Franchise Fees and Royalty Fees; and (3) borrowings, interest payments and repayments under our Credit Agreement. As of September 30, 2019, our cash and cash equivalents balance was $10.8 million. We have used cash flow from operations primarily to pay compensation and related expenses, general, administrative and other expenses, debt service and distributions to our owners.

Credit agreement

On August 3, 2018, Goosehead Insurance Holdings, LLC, as borrower, entered into a credit agreement (the “New Credit Agreement”) with JPMorgan Chase Bank, N.A., as agent, and the lenders party thereto, consisting of a $13.0 million revolving credit facility (the “New Revolving Credit Facility”) and $40.0 million term loan (the “New Term Loan”) used to refinance the Credit Agreement, working capital needs and general corporate purposes. The Company has the right, subject to approval by the administrative agent and each issuing bank, to increase the commitments under the credit facilities an additional $50.0 million.

Interest on amounts drawn under the New Revolving Credit Facility is calculated initially at LIBOR plus 2.5%, then at an interest rate determined by the Company's leverage ratio for the preceding period. As of September 30, 2019, the Company was in the greater than 1.50x leverage ratio tranche, accruing interest of LIBOR plus 2.00%. At September 30, 2019, the Company had $10.0 million drawn and letter of credit of $417 thousand applied against the maximum borrowing availability under the Revolving Credit Facility, thus amounts available to draw totaled $2.6 million. The New Revolving Credit Facility is collateralized by substantially all the Company’s assets, which includes rights to future commissions.

Interest on the New Term Loan is calculated initially at LIBOR plus 2.5%, then at an interest rate determined by the Company’s leverage ratio for the preceding period. As of September 30, 2019, the Company was in the greater than 1.50x leverage ratio tranche, accruing interest of LIBOR plus 2.00%. The aggregate principal amount of the New Term Loans are payable in quarterly installments of (x) $750,000 from the fiscal quarter ending December 31, 2019 through the fiscal quarter ending June 30, 2020 and (y) $1,250,000 from the fiscal quarter ending September 30, 2020 through the fiscal quarter ending June 30, 2021, with a balloon payment of the entire unpaid principal amount of the New Term Loans on August 3, 2021. The New Term Loans are collateralized by substantially all the Company’s assets, which includes rights to future commissions.

The interest rate for each leverage ratio tier are as follows:


Leverage Ratio			Interest Rate
< 1.50x			LIBOR + 175.0 bps
> 1.50x			LIBOR + 200.0 bps
> 2.50x			LIBOR + 225.0 bps
> 3.50x			LIBOR + 250.0 bps

Maturities of note payable for the next three calendar years as of September 30, 2019 are as follows (in thousands):


	Amount
2019	750
2020	4,000
2021	32,500
Total	$	37,250

The New Credit Agreement contains covenants that, among other things, restrict our ability to make certain restricted payments (including a covenant that restricts Goosehead Financial, LLC’s ability to make dividends or other distributions to Goosehead Insurance, Inc.), incur additional debt, engage in certain asset sales, mergers, acquisitions or similar transactions, create liens on assets, engage in certain transactions with affiliates, change our business or make investments. We may voluntarily prepay in whole or in part the outstanding principal under our New Term Loans at any time prior to the maturity date. In addition, the New Credit Agreement contains financial covenants requiring us to maintain our fixed charge coverage ratio at or above 1.20 to 1.00 and total debt to EBITDA (as defined in the New Credit Agreement) ratio at or below 4.50 to 1.0 (with a step down to 4.00 to 1.00 with respect to any fiscal quarter ending on or after September 30, 2019). Pursuant to the New Credit Agreement, a change of control default will be triggered when (x) any person or group other than Mark Jones and Robyn Jones or their controlled investment affiliates becomes the beneficial owner, directly or indirectly, of more than 50% of the aggregate ordinary voting power represented by our outstanding equity interests, unless Mark Jones and Robyn Jones or their controlled investment affiliates have the ability to elect or designate for election at least a majority of our board of directors or (y) Goosehead Insurance, Inc. ceases to directly own at least 35% of Goosehead Financial, LLC or Goosehead Insurance, Inc. ceases to be the managing member of Goosehead Financial, LLC. Such a default could result in the acceleration of repayment of our and our subsidiaries’ indebtedness, including borrowings under the New Revolving Credit Facility if not waived by the lenders under the New Credit Agreement. The failure by Mark Jones and Robyn Jones to maintain either a minimum voting interest in us or the ability to elect or designate for election at least a majority of our board of directors could trigger a change of control default under our New Credit Agreement.

As of September 30, 2019, the Company was in compliance with these covenants.

Comparative cash flows

The following table summarizes our cash flows from operating, investing and financing activities for the periods indicated (in thousands):


	Nine Months Ended September 30,
	2019		2018		Change
Net cash provided by operating activities	$	16,493	$	7,374	$	9,119
Net cash used for investing activities	(3,609)		(1,183)		(2,426)
Net cash provided by (used for) financing activities	(20,347)		7,043		(27,390)
Net increase (decrease) in cash and cash equivalents	(7,463)		13,234		(20,697)
Cash and cash equivalents, and restricted cash, beginning of period	19,011		5,366		13,645
Cash and cash equivalents, and restricted cash, end of period	$	11,548	$	18,600	$	(7,052)

Operating activities

Net cash provided by operating activities was $16.5 million for the nine months ended September 30, 2019 as compared to net cash provided by operating activities of $7.4 million for the nine months ended September 30, 2018. This increase in net cash provided by operating activities was attributable to an increase in net income of $32.2 million, which was offset by $25.5 million reduction in equity-based compensation.

Business investment activities

Net cash used for business investment activities was $3.6 million for the nine months ended September 30, 2019 as compared to net cash used in business investment activities of $1.2 million for the nine months ended September 30, 2018. The increase in cash used in business investment activities is related to the build-out of additional space in the corporate headquarters during 2019.

Financing activities

Net cash used for financing activities was $20.3 million for the nine months ended September 30, 2019 as compared to net cash provided by financing activities of $7.0 million for the nine months ended September 30, 2018. This increase in net cash used for financing activities was attributable to the $15.0 million dividend paid during the nine months ended September 30, 2019, see "Note 11. Dividends" in the condensed consolidated financial statements included herein. Additionally, the Company paid $3.7 million of tax distributions to Pre-IPO LLC members. This increase in net cash used for financing activities is further attributable to the $86.8 million of proceeds from the issuance of Class A common stock in the prior year period, offset by $80.0 million of distributions in the prior year period.

Future sources and uses of liquidity

Our sources of liquidity are (1) cash on hand, (2) net working capital, (3) cash flows from operations and (4) our Revolving Credit Facility. Based on our current expectations, we believe that these sources of liquidity will be sufficient to fund our working capital requirements and to meet our commitments in the foreseeable future.

We expect that our primary liquidity needs will comprise cash to (1) provide capital to facilitate the organic growth of our business, (2) pay operating expenses, including cash compensation to our employees, (3) make payments under the tax receivable agreement, (4) pay interest and principal due on borrowings under our Credit Agreement and (5) pay income taxes.

Dividend policy

On March 7, 2019, GF approved a $15.0 million extraordinary dividend to all holders of LLC Units, including GSHD. The board of directors of the Company then declared an extraordinary dividend of $0.41 (rounded) to all holders of Class A common stock of GSHD with a record date of March 18, 2019, to be paid on or before April 1, 2019. See "Note 11. Dividends" in the condensed consolidated financial statements included herein.

There have been no material changes to our dividend policy as described in the Annual Report on Form 10-K.

Tax receivable agreement

We entered into a tax receivable agreement with the Pre-IPO LLC Members on May 1, 2018 that provides for the payment by us to the Pre-IPO LLC Members of 85% of the amount of cash savings, if any, in U.S. federal, state and local income tax or franchise tax that we actually realize as a result of (i) any increase in tax basis in Goosehead Insurance, Inc.’s assets and (ii) tax benefits related to imputed interest deemed arising as a result of payments made under the tax receivable agreement. See "Item 13. Certain relationships and related transactions, and director independence" of our Annual Report on Form 10-K.

Holders of Goosehead Financial, LLC Units (other than Goosehead Insurance, Inc.) may, subject to certain conditions and transfer restrictions described above, redeem or exchange their LLC Units for shares of Class A common stock of Goosehead Insurance, Inc. on a one-for-one basis. Goosehead Financial, LLC intends to make an election under Section 754 of the Internal Revenue Code of 1986, as amended, and the regulations thereunder (the “Code”) effective for each taxable year in which a redemption or exchange of LLC Units for shares of Class A common stock occurs, which is expected to result in increases to the tax basis of the assets of Goosehead Financial, LLC at the time of a redemption or exchange of LLC Units. The redemptions or exchanges are expected to result in increases in the tax basis of the tangible and intangible assets of Goosehead Financial, LLC. These increases in tax basis may reduce the amount of tax that Goosehead Insurance, Inc. would otherwise be required to pay in the future. We have entered into a tax receivable agreement with the Pre-IPO LLC Members that provides for the payment by us to the Pre-IPO LLC Members of 85% of the amount of cash savings, if any, in U.S. federal, state and local income tax or franchise tax that we actually realize as a result of (i) any increase in tax basis in Goosehead Insurance, Inc.’s assets resulting from (a) the purchase of LLC Units from any of the Pre-IPO LLC Members using the net proceeds from any future offering, (b) redemptions or exchanges by the Pre-IPO LLC Members of LLC Units for shares of our Class A common stock or (c) payments under the tax receivable agreement and (ii) tax benefits related to imputed interest deemed arising as a result of payments made under the tax receivable agreement. This payment obligation is an obligation of Goosehead Insurance, Inc. and not of Goosehead Financial, LLC. For purposes of the tax receivable agreement, the cash tax savings in income tax will be computed by comparing the actual income tax liability of Goosehead Insurance, Inc. (calculated with certain assumptions) to the amount of such taxes that Goosehead Insurance, Inc. would have been required to pay had there been no increase to the tax basis of the assets of Goosehead Financial, LLC as a result of the redemptions or exchanges and had Goosehead Insurance, Inc. not entered into the tax receivable agreement. Estimating the amount of payments that may be made under the tax receivable agreement is by its nature imprecise, insofar as the calculation of amounts payable depends on a variety of factors. While the actual increase in tax basis, as well as the amount and timing of any payments under the tax receivable agreement, will vary depending upon a number of factors, including the timing of redemptions or exchanges, the price of shares of our Class A common stock at the time of the redemption or exchange, the extent to which such redemptions or exchanges are taxable and the amount and timing of our income. See "Item 13. Certain relationships and related transactions, and director independence" of our Annual Report on Form 10-K. We anticipate that we will account for the effects of these increases in tax basis and associated payments under the tax receivable agreement arising from future redemptions or exchanges as follows:

•we will record an increase in deferred tax assets for the estimated income tax effects of the increases in tax basis based on enacted federal and state tax rates at the date of the redemption or exchange;

•to the extent we estimate that we will not realize the full benefit represented by the deferred tax asset, based on an analysis that will consider, among other things, our expectation of future earnings, we will reduce the deferred tax asset with a valuation allowance; and

•we will record 85% of the estimated realizable tax benefit (which is the recorded deferred tax asset less any recorded valuation allowance) as an increase to the liability due under the tax receivable agreement and the remaining 15% of the estimated realizable tax benefit as an increase to additional paid-in capital.

All of the effects of changes in any of our estimates after the date of the redemption or exchange will be included in net income. Similarly, the effect of subsequent changes in the enacted tax rates will be included in net income.

Contractual obligations, commitments and contingencies

The following table represents our contractual obligations as of September 30, 2019, aggregated by type (in thousands).


	Contractual obligations, commitments and contingencies
(in thousands)	Total		Less than 1 year		1-3 years		3-5 years		More than 5 years
Operating leases⁽¹⁾	$	22,794	$	2,329	$	5,567	$	5,075	$	9,823
Debt obligations payable⁽²⁾	47,250		3,500		43,750		—		—
Interest expense⁽³⁾	3,636		1,904		1,732		—		—
Liabilities under the tax receivable agreement⁽⁴⁾	12,668		11		1,515		1,689		9,453
Total	$	86,348	$	7,744	$	52,564	$	6,764	$	19,276

(1)The Company leases its facilities under non-cancelable operating leases. In addition to monthly lease payments, the lease agreements require the Company to reimburse the lessors for its portion of operating costs each year. Rent expense was $541 thousand and $383 thousand for the three months ended September 30, 2019 and 2018. Rent expense was $1,434 thousand and $1,192 thousand for the nine months ended September 30, 2019 and 2018.

(2)The Company refinanced its credit facilities on August 3, 2018 in the form of a $40 million term loan and $13 million revolving credit facility, of which $10 million was drawn as of September 30, 2019. The refinancing decreased the Company's borrowing costs by 300 bps and shortened the term loan maturity to 3 years.

(3)Interest expense includes interest payments on our outstanding debt obligations under our credit agreement. Our debt obligations have variable interest rates. We have calculated future interest obligations based on the interest rate for our debt obligations as of September 30, 2019.

(4)See "Item 2. Management's discussion and analysis of financial condition and results of operation - Tax receivable agreement."

Off-balance sheet arrangements

We do not invest in any off-balance sheet vehicles that provide liquidity, capital resources, market or credit risk support, or engage in any activities that expose us to any liability that is not reflected in our consolidated financial statements except for those described under “Contractual obligations, commitments and contingencies” above.

Critical accounting policies

Our discussion and analysis of our consolidated financial condition and results of operations is based upon the accompanying condensed consolidated financial statements and notes thereto, which have been prepared in accordance with GAAP. The preparation of the condensed consolidated financial statements requires us to make estimates, judgments and assumptions, which we believe to be reasonable, based on the information available. These estimates and assumptions affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosures of contingent assets and liabilities. Variances in the estimates or assumptions used to actual experience could yield materially different accounting results. On an ongoing basis, we evaluate the continued appropriateness of our accounting policies and resulting estimates to make adjustments we consider appropriate under the facts and circumstances. There have been no significant changes to our critical accounting policies as disclosed in the Annual Report on Form 10-K.

Recent accounting pronouncements

See "Note 2: Summary of Significant Accounting Policies—Recently Issued Accounting Pronouncements” under Part I, Item 1 of this Form 10-Q.

Emerging growth company

Pursuant to the JOBS Act, an emerging growth company is provided the option to adopt new or revised accounting standards that may be issued by FASB or the SEC either (i) within the same periods as those otherwise applicable to non-emerging growth companies or (ii) within the same time periods as private companies. We intend to take advantage of the exemption for complying with new or revised accounting standards within the same time periods as private companies. Accordingly, the information contained herein may be different than the information you receive from other public companies.

We also intend take advantage of some of the reduced regulatory and reporting requirements of emerging growth companies pursuant to the JOBS Act so long as we qualify as an emerging growth company, including, but not limited to, not being required to comply with the auditor attestation requirements of Section 404(b) of the Sarbanes-

Oxley Act, reduced disclosure obligations regarding executive compensation, and exemptions from the requirements of holding non-binding advisory votes on executive compensation and golden parachute payments.

Item 3. Quantitative and Qualitative Disclosures About Market Risk

There have been no material changes to our exposure to market risks as described in "Item 7A. Quantitative and qualitative disclosure of market risks" in the Annual Report on Form 10-K.

Item 4. Controls and Procedures

Under the supervision and with the participation of management, including the Chief Executive Officer and Chief Financial Officer, we conducted an evaluation of the effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of the end of the period covered by this report. Based on this evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of September 30, 2019. Our disclosure controls and procedures are designed to ensure that information required to be disclosed in the reports we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC's rules and forms and that such information is accumulated and communicated to management, including the Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosure.

There were no changes to our internal control over financial reporting that occurred during the quarter ended September 30, 2019 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

PART II

Item 1. Legal matters

The information required by this Item is incorporated by reference to "Part I, Item I, Note 13. Litigation" in the condensed consolidated financial statements included herein.

Item 1A. Risk factors

There have been no material changes with respect to the risk factors disclosed in the Annual Report on Form 10-K.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

None.

Item 3. Defaults Upon Senior Securities

None.

Item 4. Mine Safety

Not applicable.

Item 5. Other Information

None.

Item 6. Exhibits


Exhibit 31.1			Certifications of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
Exhibit 31.2			Certifications of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
Exhibit 32			Certifications of Chief Executive Officer and Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.INS			XBRL Instance Document
101.SCH			XBRL Schema Document
101.CAL			XBRL Calculation Linkbase Document
101.DEF			XBRL Definition Linkbase Document
101.LAB			XBRL Label Linkbase Document
101.PRE			XBRL Presentation Linkbase

Signatures

Pursuant to the requirements of the Securities Exchange Act of 1934, we have duly caused this report to be signed on our behalf by the undersigned thereunto duly authorized.

GOOSEHEAD INSURANCE, INC.

Date:

November 1, 2019

By:

/s/ Mark E. Jones

Mark E. Jones

Chairman and Chief Executive Officer

(Principal Executive Officer)

Date:

November 1, 2019

By:

/s/ Mark S. Colby

Mark S. Colby

Chief Financial Officer

(Principal Financial Officer and Principal Accounting Officer)