NCR VOYIX Corp - Quarter Report: 2021 September (Form 10-Q)

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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

________________________

FORM 10-Q

________________________

(Mark One)


☑			QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934


			For the quarterly period ended September 30, 2021


or


o			TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ____________ to ____________


			Commission File Number: 001-00395

________________________

NCR CORPORATION

(Exact name of registrant as specified in its charter)

________________________


Maryland						31-0387920
(State or other jurisdiction of incorporation or organization)						(I.R.S. Employer Identification No.)

864 Spring Street NW

Atlanta, GA 30308

(Address of principal executive offices) (Zip Code)

Registrant’s telephone number, including area code: (937) 445-1936

Securities registered pursuant to Section 12(b) of the Act:


Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common Stock, par value $0.01 per share	NCR	New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☑ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☑ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer

Accelerated filer

Non-accelerated filer

Smaller reporting company

☐

Emerging growth company

☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☑

As of October 15, 2021, there were approximately 132.0 million shares of the registrant's common stock issued and outstanding.

Table of Contents

TABLE OF CONTENTS


PART I. Financial Information

	Description	Page

Item 1.	Financial Statements	3

	Condensed Consolidated Statements of Operations (Unaudited) Three and Nine Months Ended September 30, 2021 and 2020	3

	Condensed Consolidated Statements of Comprehensive Income (Unaudited) Three and Nine Months Ended September 30, 2021 and 2020	4

	Condensed Consolidated Balance Sheets (Unaudited) September 30, 2021 and December 31, 2020	5

	Condensed Consolidated Statements of Cash Flows (Unaudited) Nine Months Ended September 30, 2021 and 2020	6

	Condensed Consolidated Statements of Changes in Stockholder's Equity (Unaudited) Three and Nine Months Ended September 30, 2021 and 2020	7

	Notes to Condensed Consolidated Financial Statements (Unaudited)	9

Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	45

Item 3.	Quantitative and Qualitative Disclosures about Market Risk	61

Item 4.	Controls and Procedures	62

PART II. Other Information

	Description	Page

Item 1.	Legal Proceedings	63

Item 1A.	Risk Factors	63

Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	65

Item 6.	Exhibits	66

	Signatures	67

Table of Contents

Part I. Financial Information

Item 1. FINANCIAL STATEMENTS

NCR Corporation

Condensed Consolidated Statements of Operations (Unaudited)


In millions, except per share amounts	Three months ended September 30				Nine months ended September 30
	2021		2020		2021		2020
Product revenue	$	520	$	521	$	1,553	$	1,476
Service revenue	1,381		1,068		3,569		3,100
Total revenue	1,901		1,589		5,122		4,576
Cost of products	429		452		1,290		1,254
Cost of services	952		710		2,442		2,126
Selling, general and administrative expenses	294		254		835		743
Research and development expenses	69		55		204		169

Total operating expenses	1,744		1,471		4,771		4,292
Income (loss) from operations	157		118		351		284
Loss on extinguishment of debt	(42)		(20)		(42)		(20)

Interest expense	(68)		(60)		(174)		(167)
Other expense, net	(5)		(6)		(23)		(10)
Income (loss) from continuing operations before income taxes	42		32		112		87
Income tax expense (benefit)	29		—		77		(33)
Income (loss) from continuing operations	13		32		35		120
Loss from discontinued operations, net of tax	—		—		—		—
Net income (loss)	13		32		35		120
Net income (loss) attributable to noncontrolling interests	1		1		2		2
Net income (loss) attributable to NCR	$	12	$	31	$	33	$	118
Amounts attributable to NCR common stockholders:
Income (loss) from continuing operations	$	12	$	31	$	33	$	118
Dividends on convertible preferred stock	(4)		(6)		(12)		(19)
Income (loss) from continuing operations attributable to NCR common stockholders	8		25		21		99
Loss from discontinued operations, net of tax	—		—		—		—
Net income (loss) attributable to NCR common stockholders	$	8	$	25	$	21	$	99
Income (loss) per share attributable to NCR common stockholders:
Income (loss) per common share from continuing operations
Basic	$	0.06	$	0.19	$	0.16	$	0.77
Diluted	$	0.06	$	0.19	$	0.15	$	0.76
Net income (loss) per common share
Basic	$	0.06	$	0.19	$	0.16	$	0.77
Diluted	$	0.06	$	0.19	$	0.15	$	0.76
Weighted average common shares outstanding
Basic	131.5		128.5		130.8		128.2
Diluted	137.8		129.7		137.1		129.8

See Notes to Condensed Consolidated Financial Statements.

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NCR Corporation

Condensed Consolidated Statements of Comprehensive Income (Unaudited)


In millions	Three months ended September 30				Nine months ended September 30
	2021		2020		2021		2020
Net income (loss)	$	13	$	32	$	35	$	120
Other comprehensive income (loss):
Currency translation adjustments
Currency translation gains (loss)	(29)		21		(28)		(23)
Derivatives
Unrealized gains (loss) on derivatives	—		(5)		—		(5)
Loss (gains) on derivatives recognized during the period	—		3		—		2
Less income tax	—		1		—		1
Employee benefit plans
Amortization of prior service benefit	—		—		(1)		(2)
Net (loss) gain arising during the period
Amortization of actuarial loss (gains)	—		—		—		(2)
Less income tax	—		(1)		—		1
Other comprehensive income (loss)	(29)		19		(29)		(28)
Total comprehensive income (loss)	(16)		51		6		92
Less comprehensive income attributable to noncontrolling interests:
Net income (loss)	1		1		2		2
Currency translation losses	—		1		—		—
Amounts attributable to noncontrolling interests	1		2		2		2
Comprehensive income (loss) attributable to NCR	$	(17)	$	49	$	4	$	90

See Notes to Condensed Consolidated Financial Statements.

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NCR Corporation

Condensed Consolidated Balance Sheets (Unaudited)


In millions, except per share amounts	September 30, 2021		December 31, 2020
Assets
Current assets
Cash and cash equivalents	$	383	$	338
Accounts receivable, net of allowances of $31 and $51 as of September 30, 2021 and December 31, 2020, respectively	943		1,117
Inventories	747		601
Restricted cash	246		59
Other current assets	459		363
Total current assets	2,778		2,478
Property, plant and equipment, net	683		373
Goodwill	4,515		2,837
Intangibles, net	1,373		532
Operating lease assets	423		344
Prepaid pension cost	209		199
Deferred income taxes	824		965
Other assets	784		686
Total assets	$	11,589	$	8,414
Liabilities and stockholders’ equity
Current liabilities
Short-term borrowings	$	30	$	8
Accounts payable	767		632
Payroll and benefits liabilities	378		268
Contract liabilities	540		507
Settlement liabilities	230		31
Other current liabilities	789		642
Total current liabilities	2,734		2,088
Long-term debt	5,534		3,270
Pension and indemnity plan liabilities	836		851
Postretirement and postemployment benefits liabilities	116		120
Income tax accruals	102		102
Operating lease liabilities	406		325
Other liabilities	399		334
Total liabilities	10,127		7,090
Commitments and Contingencies (Note 10)

Series A convertible preferred stock: par value $0.01 per share, 3.0 shares authorized, 0.3 shares issued and outstanding as of September 30, 2021 and December 31, 2020, respectively; redemption amount and liquidation preference of $276 as of September 30, 2021 and December 31, 2020, respectively	274		273
Stockholders’ equity
NCR stockholders’ equity
Preferred stock: par value $0.01 per share, 100.0 shares authorized, no shares issued and outstanding as of September 30, 2021 and December 31, 2020, respectively	—		—
Common stock: par value $0.01 per share, 500.0 shares authorized, 131.8 and 129.1 shares issued and outstanding as of September 30, 2021 and December 31, 2020, respectively	1		1
Paid-in capital	511		368
Retained earnings	971		950
Accumulated other comprehensive loss	(300)		(271)
Total NCR stockholders’ equity	1,183		1,048
Noncontrolling interests in subsidiaries	5		3
Total stockholders’ equity	1,188		1,051
Total liabilities and stockholders’ equity	$	11,589	$	8,414

See Notes to Condensed Consolidated Financial Statements.

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NCR Corporation

Condensed Consolidated Statements of Cash Flows (Unaudited)


In millions	Nine months ended September 30
	2021		2020
Operating activities
Net income	$	35	$	120
Adjustments to reconcile net income to net cash provided by operating activities:

Loss on debt extinguishment	42		20
Depreciation and amortization	364		269
Stock-based compensation expense	119		76
Deferred income taxes	30		(46)
Impairment of other assets	—		4
Gain on disposal of property, plant and equipment	—		(2)
Changes in assets and liabilities, net of effects of business acquired:
Receivables	240		266
Inventories	(165)		28
Current payables and accrued expenses	210		(194)
Contract liabilities	5		6
Employee benefit plans	(30)		9
Other assets and liabilities	(43)		(61)
Net cash provided by operating activities	807		495
Investing activities
Expenditures for property, plant and equipment	(68)		(23)
Proceeds from sale of property, plant and equipment	1		7
Additions to capitalized software	(174)		(177)
Business acquisitions, net of cash acquired	(2,466)		(25)
Purchases of short-term investments	(13)		(14)
Proceeds from sales of short-term investments	14		20
Other investing activities, net	(6)		(3)
Net cash used in investing activities	(2,712)		(215)
Financing activities

Payments on term credit facilities	(106)		(7)
Payments on revolving credit facilities	(1,431)		(716)
Payments of senior unsecured notes	(400)		(1,300)
Borrowings on term credit facilities	1,505		4
Borrowings on revolving credit facilities	1,541		1,460
Proceeds from issuance of senior unsecured notes	1,200		1,500
Debt issuance costs and bridge commitment fees	(52)		(21)
Call premium paid on debt extinguishment	(37)		(15)
Cash dividend paid for Series A preferred shares dividends	(11)		(6)
Repurchases of Common Stock	—		(41)
Proceeds from employee stock plans	33		12
Tax withholding payments on behalf of employees	(28)		(27)
Net change in client funds obligations	(3)		(6)
Principal payments for finance lease obligations	(13)		(9)
Other financing activities	(2)		(1)
Net cash provided by financing activities	$	2,196	$	827
Cash flows from discontinued operations
Net cash provided by (used in) discontinued operations	(50)		4
Effect of exchange rate changes on cash, cash equivalents and restricted cash	(12)		(16)
Increase in cash, cash equivalents, and restricted cash	229		1,095
Cash, cash equivalents and restricted cash at beginning of period	406		563
Cash, cash equivalents and restricted cash at end of period	$	635	$	1,658

See Notes to Condensed Consolidated Financial Statements.

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NCR Corporation

Condensed Consolidated Statements of Changes in Stockholder's Equity (Unaudited)


	NCR Stockholders
	Common Stock							Accumulated Other Comprehensive (Loss) Income		Non-Redeemable Noncontrolling Interests in Subsidiaries
In millions	Shares	Amount		Paid-in Capital		Retained Earnings						Total
December 31, 2020	129	$	1	$	368	$	950	$	(271)	$	3	$	1,051
Comprehensive income:
Net income	—	—		—		30		—		1		31
Other comprehensive income (loss)	—	—		—		—		(8)		—		(8)
Total comprehensive income (loss)	—	—		—		30		(8)		1		23
Employee stock purchase and stock compensation plans	2	—		30		—		—		—		30
Series A convertible preferred stock dividends	—	—		—		(4)		—		—		(4)
March 31, 2021	131	$	1	$	398	$	976	$	(279)	$	4	$	1,100
Comprehensive income:
Net income	—	—		—		(9)		—		—		(9)
Other comprehensive income (loss)	—	—		—		—		8		—		8
Total comprehensive income (loss)	—	—		—		(9)		8		—		(1)
Employee stock purchase and stock compensation plans	—	—		44		—		—		—		44
Fair value of converted Cardtronics awards attributable to pre-combination services	—	—		19		—		—		—		19
Series A convertible preferred stock dividends	—	—		—		(4)		—		—		(4)
June 30, 2021	131	$	1	$	461	$	963	$	(271)	$	4	$	1,158
Comprehensive income:
Net income	—	—		—		12		—		1		13
Other comprehensive income (loss)	—	—		—		—		(29)		—		(29)
Total comprehensive income (loss)	—	—		—		12		(29)		1		(16)
Employee stock purchase and stock compensation plans	1	—		50		—		—		—		50

Series A convertible preferred stock dividends	—	—		—		(4)		—		—		(4)

September 30, 2021	132	$	1	$	511	$	971	$	(300)	$	5	$	1,188

See Notes to Condensed Consolidated Financial Statements.

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NCR Corporation

Condensed Consolidated Statements of Changes in Stockholder's Equity (Unaudited) - (Continued)


	NCR Stockholders
	Common Stock							Accumulated Other Comprehensive (Loss) Income		Non-Redeemable Noncontrolling Interests in Subsidiaries
In millions	Shares	Amount		Paid-in Capital		Retained Earnings						Total
December 31, 2019	127	$	1	$	312	$	1,060	$	(269)	$	3	$	1,107
Comprehensive income:
Net income	—	—		—		23		—		1		24
Other comprehensive income (loss)	—	—		—		—		(60)		(1)		(61)
Total comprehensive income (loss)	—	—		—		23		(60)		—		(37)

Employee stock purchase and stock compensation plans	2	—		4		—		—		—		4
Series A convertible preferred stock dividends	—	—		—		(6)		—		—		(6)
Repurchase of Common Stock	(2)	—		(41)		—		—		—		(41)
March 31, 2020	127	$	1	$	275	$	1,077	$	(329)	$	3	$	1,027
Comprehensive income:
Net income	—	—		—		64		—		—		64
Other comprehensive income (loss)	—	—		—		—		14		—		14
Total comprehensive income (loss)	—	—		—		64		14		—		78
Employee stock purchase and stock compensation plans	1	—		25		—		—		—		25
Series A convertible preferred stock dividends	—	—		—		(7)		—		—		(7)
June 30, 2020	128	$	1	$	300	$	1,134	$	(315)	$	3	$	1,123
Comprehensive income:
Net income	—	—		—		31		—		1		32
Other comprehensive income (loss)	—	—		—		—		18		1		19
Total comprehensive income (loss)	—	—		—		31		18		2		51
Employee stock purchase and stock compensation plans	1	—		32		—		—		—		32
Series A convertible preferred stock dividends	—	—		—		(6)		—		—		(6)
Dividends paid to minority shareholder	—	—		—		—		—		(1)		(1)
September 30, 2020	129	$	1	$	332	$	1,159	$	(297)	$	4	$	1,199

See Notes to Condensed Consolidated Financial Statements.

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NCR Corporation

Notes to Condensed Consolidated Financial Statements (Unaudited)

Index to Financial Statements and Supplemental Data



Note 1. Basis of Presentation and Summary of Significant Accounting Policies
Note 2. Business Combinations
Note 3. Goodwill and Long-Lived Assets
Note 4. Segment Information and Concentrations
Note 5. Debt Obligations
Note 6. Trade Receivables Facility
Note 7. Income Taxes
Note 8. Stock Compensation Plans
Note 9. Employee Benefit Plans
Note 10. Commitments and Contingencies
Note 11. Leasing
Note 12. Series A Convertible Preferred Stock
Note 13. Earnings Per Share
Note 14. Derivatives and Hedging Instruments
Note 15. Fair Value of Assets and Liabilities
Note 16. Accumulated Other Comprehensive Income (Loss) (AOCI)
Note 17. Supplemental Financial Information

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NCR Corporation

Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

1. BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

The accompanying Condensed Consolidated Financial Statements have been prepared by NCR Corporation (NCR, the Company, we or us) without audit pursuant to the rules and regulations of the U.S. Securities and Exchange Commission (SEC) and, in the opinion of management, include all adjustments (consisting of normal, recurring adjustments, unless otherwise disclosed) necessary for a fair statement of the condensed consolidated results of operations, financial position, and cash flows for each period presented. The consolidated results for the interim periods are not necessarily indicative of results to be expected for the full year. The 2020 year-end Condensed Consolidated Balance Sheet was derived from audited financial statements, but does not include all disclosures required by accounting principles generally accepted in the United States (GAAP). These financial statements should be read in conjunction with NCR’s Form 10-K for the year ended December 31, 2020.

On June 21, 2021, we completed the acquisition of Cardtronics plc (“Cardtronics”). The September 30, 2021 year to date results include the operations of Cardtronics from June 21, 2021 to September 30, 2021 and the results for the quarter ended September 30, 2021 include a full three months for Cardtronics. Refer to Note 2, Business Combinations for additional disclosure.

Use of Estimates The preparation of financial statements in accordance with GAAP requires management to make estimates and judgments that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements, and revenue and expenses during the period reported.

Although our estimates contemplate current and expected future conditions, as applicable, it is reasonably possible that actual conditions could differ from our expectations, which could materially affect our results of operations and financial position. In particular, a number of estimates have been and will continue to be affected by the ongoing novel coronavirus (COVID-19) pandemic. The ultimate impact on our overall financial condition and operating results will depend on the currently unknowable duration and severity of the pandemic, supply chain challenges and cost escalations including materials, labor and freight, and any additional governmental and public actions taken in response. As a result, our accounting estimates and assumptions may change over time as a consequence of the effects of COVID-19.

Such changes could result in future impairments of goodwill, intangible assets, long-lived assets, incremental credit losses on accounts receivable and decreases in the carrying amount of our tax assets.

Evaluation of Subsequent Events The Company evaluated subsequent events through the date that our Condensed Consolidated Financial Statements were issued. No matters were identified that required adjustment of the Condensed Consolidated Financial Statements or additional disclosure other than subsequent events disclosed within the notes to the Condensed Consolidated Financial Statements.

Reclassifications Certain prior-period amounts have been reclassified in the accompanying Condensed Consolidated Financial Statements and Notes thereto in order to conform to the current period presentation. Reclassifications had no effect on prior year net income or shareholders’ equity.

Cash, Cash Equivalents, and Restricted Cash The reconciliation of cash, cash equivalents and restricted cash in the Condensed Consolidated Statements of Cash Flows is as follows:


In millions	September 30
	2021		2020
Cash and cash equivalents	$	383	$	1,605
Long term restricted cash included in other assets	6		9
Funds held for clients included in restricted cash	41		26
Cash included in settlement processing assets included in restricted cash	205		18
Total cash, cash equivalents and restricted cash	$	635	$	1,658

Contract Assets and Liabilities The following table presents the net contract asset and contract liability balances as of September 30, 2021 and December 31, 2020.

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NCR Corporation

Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)


In millions	Location in the Condensed Consolidated Balance Sheet	September 30, 2021		December 31, 2020
Current portion of contract liabilities	Contract liabilities	$	540	$	507
Non-current portion of contract liabilities	Other liabilities	$	62	$	80

During the nine months ended September 30, 2021, the Company recognized $406 million in revenue that was included in contract liabilities as of December 31, 2020.

Remaining Performance Obligations Remaining performance obligations represent the transaction price of orders for which products have not been delivered or services have not been performed. As of September 30, 2021, the aggregate amount of the transaction price allocated to remaining performance obligations was approximately $3.7 billion. The Company expects to recognize revenue on approximately three-quarters of the remaining performance obligations over the next 12 months, with the remainder recognized thereafter. The majority of our professional services are expected to be recognized over the next 12 months but this is contingent upon a number of factors, including customers’ needs and schedules.

The Company has made two elections that affect the value of remaining performance obligations described above. We do not disclose remaining performance obligations for contracts where variable consideration is directly allocated based on usage or when the original expected length is one year or less.

Recent Accounting Pronouncements

Issued

In August 2020, the Financial Accounting Standards Board (“FASB”) issued an accounting standards update with new guidance for convertible preferred stock, which eliminates considerations related to the beneficial conversion feature model. The standard also requires an average stock price when calculating the denominator for diluted earnings per share to be used for stock units where the settlement of the number of shares is based on the stock price. The new standard is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2021. Early adoption is permitted no earlier than fiscal years beginning after December 15, 2020 and interim periods within those fiscal years. The adoption of this accounting standards update is not expected to have a material effect on the Company's net income, cash flows, earnings per share or financial condition.

In May 2021, the FASB issued an accounting standards update with new guidance for freestanding equity-classified written call options. The new guidance requires modifications or exchanges of freestanding equity-classified written call options that remain equity classified after the modification or exchange based on the economic substance of the modification or exchange. The new standard is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2021, with early adoption permitted. The adoption of this accounting standards update is not expected to have a material effect on the Company's net income, cash flows, earnings per share or financial condition.

Adopted

In July 2021, the FASB issued an accounting standards update with new guidance for lessors with lease contracts that have variable lease payments. Under the new guidance, a lease which includes variable lease payments which do not depend on a reference index or rate and would have resulted in the recognition of a selling loss at lease commencement if classified as sales-type or direct financing are now to be classified as operating. The new standard is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2021, with early adoption permitted. The accounting standards update was adopted using the transition guidance of early application and we will apply the standard prospectively to all new hardware arrangements where NCR is the lessor. The accounting standard did not have a material effect on the Company's net income, cash flows, earnings per share or financial condition.

2. BUSINESS COMBINATIONS

Pending acquisition of LibertyX

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NCR Corporation

Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

On July 31, 2021, NCR entered into a definitive agreement to acquire Moon Inc. dba LibertyX, a leading cryptocurrency software provider. The transaction is expected to close later in 2021, subject to customary closing conditions, including obtaining certain regulatory licensing consents and approvals.

Acquisition of Cardtronics plc

On January 25, 2021, NCR entered into a definitive agreement to acquire all outstanding shares of Cardtronics plc (“Cardtronics”) for $39.00 per share (the “Cardtronics Transaction”). The legal closing of the Cardtronics Transaction occurred on June 21, 2021.

Cardtronics is the world's largest non-bank ATM operator and service provider enabling cash transactions by converting digital currency into physical cash at over 285,000 ATMs across 10 countries in North America, Europe, Asia-Pacific, and Africa. The Cardtronics Transaction is expected to accelerate our NCR-as-a-service strategy and enhance our ability to provide technology solutions and capabilities that run our customers’ businesses.

Purchase Price Consideration The purchase consideration transferred consisted of the following:


In millions	Purchase Consideration
Cash paid to common stockholders and holders of certain restricted stock and stock option awards	$	1,775
Debt repaid by NCR on behalf of Cardtronics	809
Transaction costs paid by NCR on behalf of Cardtronics	57
Fair value of converted Cardtronics awards attributable to pre-combination services	19
Settlement of pre-existing relationships	14
Total purchase consideration	$	2,674

Other than certain outstanding restricted stock and stock option awards issued to directors which were paid out in cash at closing, the Company converted outstanding unvested Cardtronics awards into NCR awards pursuant to an exchange ratio as defined in the acquisition agreement. Each restricted stock award that was outstanding, whether performance-based or time-based, was converted into time-based awards, and will continue to be governed by the same vesting terms as the original Cardtronics awards. Cardtronics stock option awards were converted into NCR stock option awards with an exercise price per share for option awards equal to the exercise price per share of such stock option award immediately prior to the completion of the acquisition divided by the exchange ratio, and will continue to be governed generally by the same terms and conditions as were applicable prior to the acquisition. The amounts attributable to services already rendered were included as an adjustment to the purchase price and the amounts attributable to future services will be expensed over the remaining vesting period, net of estimated forfeitures. The fair value of options that the Company assumed in connection with the acquisition of Cardtronics were estimated using the Black-Scholes model.

Recording of Assets Acquired and Liabilities Assumed The fair value of consideration transferred to acquire Cardtronics was allocated to the identifiable assets acquired and liabilities assumed based upon their estimated fair values as of the date of the acquisition as set forth below.

The preliminary allocation of the purchase price for Cardtronics is as follows:

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NCR Corporation

Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)


In millions	Fair Value
Assets acquired
Cash and restricted cash acquired	$	296
Trade accounts receivable	84
Prepaid expenses, other current assets and other assets	154
Property, plant and equipment	359
Estimated acquisition-related intangible assets	877
Total assets acquired	$	1,770

Liabilities assumed	690
Net assets acquired, excluding goodwill	1,080
Total purchase consideration	2,674
Estimated goodwill	$	1,594

We recorded a preliminary allocation of the purchase price to tangible and identifiable intangible assets acquired and liabilities assumed based on their estimated fair values as of June 21, 2021. The provisional amounts for intangible assets are based on third-party valuations performed. Additionally, further adjustments to the purchase price allocation will be required, within the measurement period, once the Company is able to complete more detailed procedures, and additional refinement to finalize valuations, among other items.

Goodwill represents the future economic benefits arising from other assets acquired that could not be separately recognized. The goodwill arising from the acquisition consists of revenue and cost synergies expected from combining the operations of NCR and Cardtronics. It is expected that approximately $153 million of the goodwill recognized in connection with the acquisition will be deductible for tax purposes. The goodwill arising from the acquisition has been allocated to our Banking segment. Refer to Note 3, Goodwill and Long-Lived Assets, for the carrying amounts of goodwill by segment as of September 30, 2021.

The following table sets forth the components of the intangible assets acquired as of the acquisition date:


	Fair Value		Weighted Average Amortization Period (1)
	(In millions)		(In years)
Direct customer relationships	$	340	15
Technology - Software	485		8
Non-compete	1		1
Tradenames	51		5
Total acquired intangible assets	$	877

(1) Determination of the weighted average period of the individual categories of intangible assets was based on the nature of applicable intangible asset and the expected future cash flows to be derived from the intangible asset. Amortization of intangible assets with definite lives is recognized over the period of time the assets are expected to contribute to future cash flows.

In connection with the closing of the acquisition, the Company incurred transaction costs of zero and $46 million in the three and nine months ended September 30, 2021, respectively, which has been included within selling, general and administrative expenses in the Condensed Consolidated Statement of Operations. Refer to Note 5, Debt Obligations for additional discussion on fees incurred related to the financing for the Cardtronics Transaction.

Unaudited Pro forma Information The following unaudited pro forma information presents the consolidated results of NCR and Cardtronics for the nine months ended September 30, 2021 and the three and nine months ended September 31, 2020. The unaudited pro forma information is presented for illustrative purposes only. It is not necessarily indicative of the results of operations of future periods, or the results of operations that actually would have been realized had the entities been a single company during the periods presented or the results that the combined company will experience after the acquisition. The unaudited pro forma information does not give effect to the potential impact of current financial conditions, regulatory matters

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

or any anticipated synergies, operating efficiencies or cost savings that may be associated with the acquisition. The unaudited pro forma information also does not include any integration costs or remaining future transaction costs that the companies may incur related to the acquisition as part of combining the operations of the companies.

The Condensed Consolidated Statements of Operations includes Cardtronics revenue of $335 million and income from continuing operations before income taxes of $17 million, which includes the impact of purchase accounting adjustments, for the period from June 21, 2021 through September 30, 2021.

The unaudited pro forma consolidated results of operations, assuming the acquisition had occurred on January 1, 2020, are as follows:


In millions	Three months ended September 30				Nine months ended September 30
	2021		2020		2021		2020
Revenue	$	1,901	$	1,842	$	5,632	$	5,331
Net Income attributable to NCR	$	12	$	13	$	81	$	(12)

The unaudited pro forma results for the nine months ended September 30, 2021 include:

•$53 million in eliminated intercompany revenue and cost between NCR and Cardtronics;

•$25 million, net of tax, in additional amortization expense for acquired intangible assets;

•$87 million, net of tax, in eliminated transaction costs as if those costs were incurred in the prior year period; and

•$35 million, net of tax, in additional interest expense from the incremental borrowings under the senior secured credit facility as well as the 5.125% senior notes.

The unaudited pro forma results for the three months ended September 30, 2020 include:

•$26 million in eliminated intercompany revenue and cost between NCR and Cardtronics;

•$14 million, net of tax, in additional amortization expense for acquired intangible assets; and

•$16 million, net of tax, in additional interest expense from the incremental borrowings under the senior secured credit facility as well as the 5.125% senior notes.

The unaudited pro forma results for the nine months ended September 30, 2020 include:

•$64 million in eliminated intercompany revenue and cost between NCR and Cardtronics;

•$41 million, net of tax, in additional amortization expense for acquired intangible assets;

•$67 million, net of tax, of transaction costs as if those costs were incurred in the period; and

•$48 million, net of tax, in additional interest expense from the incremental borrowings under the senior secured credit facility as well as the 5.125% senior notes.

Acquisition of Freshop, Terafina, & Dumac

In the first quarter of 2021, NCR completed acquisitions for total cash considerations of $126 million, as outlined below:

•On January 6, 2021, NCR completed its acquisition of Freshop E-Commerce Solution, Inc. (“Freshop”), a leading provider of grocery e-commerce. The Freshop acquisition further expands NCR’s software and services-led offerings to our retail platform and creates more value for our customers and new capabilities for NCR to run the store. As a result of the acquisition, Freshop became a wholly owned subsidiary of NCR.

•On February 5, 2021, NCR completed its acquisition of Terafina, Inc. (“Terafina”), a leading solution provider for customer account opening and onboarding across digital, branch and call center channels. The Terafina acquisition further expands NCR sales and marketing capabilities in its industry-leading Digital First Banking platform to drive revenue growth across consumer and business market segments. As a result of the acquisition, Terafina became a wholly owned subsidiary of NCR.

•On March 22, 2021 NCR completed its acquisition of certain assets and liabilities of Dumac Business Systems Inc. (“Dumac”), a leading POS solution provider for the quick service, table service, and convenient store markets. The

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

Dumac asset acquisition further expands NCR's software and services-led offerings, creating more value for our customers and driving revenue growth across the Hospitality segment.

Recording of Assets Acquired and Liabilities Assumed The fair value of consideration transferred was allocated to the identifiable assets acquired and liabilities assumed based upon their estimated fair values as of the date of the respective acquisitions as set forth below. The allocation of the purchase prices are provisional as of September 30, 2021 and may be subject to future adjustments as the Company obtains additional information to finalize the accounting for the business combinations. The allocation of the purchase prices is as follows:


In millions	Fair Value
Cash acquired	$	2
Tangible assets acquired	7
Acquired intangible assets other than goodwill	52
Acquired goodwill	86
Deferred tax liabilities	(8)
Liabilities assumed	(13)
Total purchase consideration	$	126

Goodwill represents the future economic benefits arising from other assets acquired that could not be individually separately recognized. The goodwill arising from the acquisitions consists of revenue and cost synergies expected from combining the operations of NCR and the respective acquisitions. It is expected that $9 million of the goodwill recognized in connection with the acquisitions will be deductible for tax purposes. The goodwill arising from the Freshop acquisition has been allocated to our Retail segment. The goodwill arising from the Terafina acquisition has been allocated to our Banking segment. The goodwill arising from the Dumac acquisition has been allocated to our Hospitality segment. Refer to Note 3, Goodwill and Long-Lived Assets, for the carrying amounts of goodwill by segment.

The following table sets forth the components of the intangible assets acquired as of the acquisition dates:


	Fair Value		Weighted Average Amortization Period (1)
	(In millions)		(In years)
Direct customer relationships	$	11	10
Technology - Software	36		8
Non-compete	1		1
Tradenames	4		9
Total acquired intangible assets	$	52

The operating results of Freshop, Terafina, and Dumac have been included within NCR's results as of the closing dates of the acquisitions. Supplemental pro forma information and actual revenue and earnings since the acquisition dates have not been provided as the acquisitions did not have a material impact on the Company's Condensed Consolidated Statements of Operations.

3. GOODWILL AND LONG-LIVED ASSETS

Goodwill by Segment The carrying amounts of goodwill by segment as of September 30, 2021 and December 31, 2020 are included in the table below. Foreign currency fluctuations are included within other adjustments.

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)


	December 31, 2020												September 30, 2021
In millions	Goodwill		Accumulated Impairment Losses		Total		Additions		Impairment		Other		Goodwill		Accumulated Impairment Losses		Total
Banking	$	1,772	$	(101)	$	1,671	$	1,633	$	—	$	—	$	3,405	$	(101)	$	3,304
Retail	643		(34)		609		38		—		(2)		679		(34)		645
Hospitality	404		(23)		381		11		—		(2)		413		(23)		390
Telecommunications & Technology	187		(11)		176		—		—		—		187		(11)		176
Total goodwill	$	3,006	$	(169)	$	2,837	$	1,682	$	—	$	(4)	$	4,684	$	(169)	$	4,515

Identifiable Intangible Assets NCR's purchased intangible assets, reported in intangibles, net in the Condensed Consolidated Balance Sheets, were specifically identified when acquired, and are deemed to have finite lives. The gross carrying amount and accumulated amortization for NCR’s identifiable intangible assets were as set forth in the table below.


	Amortization Period (in Years)	September 30, 2021				December 31, 2020
In millions		Gross Carrying Amount		Accumulated Amortization		Gross Carrying Amount		Accumulated Amortization
Identifiable intangible assets
Reseller & customer relationships	1 - 20	$	1,092	$	(370)	$	740	$	(324)
Intellectual property	2 - 8	1,054		(455)		531		(418)
Customer contracts	8	89		(89)		89		(89)
Tradenames	1 - 10	131		(79)		77		(74)
Total identifiable intangible assets		$	2,366	$	(993)	$	1,437	$	(905)

The aggregate amortization expense for identifiable intangible assets for the following periods is:


In millions	Three months ended September 30, 2021		Nine months ended September 30, 2021		Remainder of 2021 (estimated)
Amortization expense	$	45	$	88	$	45


	For the years ended December 31 (estimated)
In millions	2022		2023		2024		2025		2026
Amortization expense	$	175	$	171	$	162	$	150	$	140

4. SEGMENT INFORMATION AND CONCENTRATIONS

The Company manages and reports the following segments:

•Banking - We offer solutions to customers in the financial services industry that power their digital transformation through software, services and hardware to deliver differentiated experiences for their customers and improve efficiency for the financial institution. Our managed services and ATM-as-a-Service help banks run their end-to-end ATM channel, positioning NCR as a strategic partner. We augment these solutions by offering a full line of software, services and hardware including interactive teller machines (ITM), and recycling, multi-function and cash dispense ATMs. NCR's digital banking solutions enable anytime-anywhere convenience for a financial institution’s consumer and business customers. We also help institutions implement their Digital First platform strategy by providing solutions for banking channel services, transaction processing, imaging, and branch services. Cardtronics provides financial-related services to cardholders. Cardtronics also owns and operates the Allpoint network, a retail-based surcharge-free ATM network. Cardtronics also provides ATM management and ATM equipment-related services to large retail merchants and smaller retailers. The banking segment includes the results of Cardtronics from the acquisition date of June 21, 2021.

•Retail - We offer software-defined solutions to customers in the retail industry, leading with digital to connect retail operations end to end to integrate all aspects of a customer’s operations in indoor and outdoor settings from POS, to

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

payments, inventory management, fraud and loss prevention applications, loyalty and consumer engagement. These solutions are designed to improve operational efficiency, selling productivity, customer satisfaction and purchasing decisions; provide secure checkout processes and payment systems; and increase service levels. These solutions include retail-oriented technologies such as comprehensive API-point of sale retail software platforms and applications, hardware terminals, self-service kiosks including self-checkout (SCO), payment processing solutions, and bar-code scanners.

•Hospitality - We offer technology solutions to customers in the hospitality industry, including table-service, quick-service and fast casual restaurants of all sizes, that are designed to improve operational efficiency, increase customer satisfaction, streamline order and transaction processing and reduce operating costs. Our portfolio includes cloud-based software applications for point-of-sale, back office, payment processing, kitchen production, restaurant management and consumer engagement. We also provide hospitality-oriented hardware products such as point-of-sale (POS) terminals, order and payment kiosks, bar code scanners, printers and peripherals. And finally, we help reduce the complexities of running the restaurant through our services capabilities including strategic advisory, technology deployment and implementation, hardware and software maintenance and managed services.

•Telecommunications & Technology (T&T) - We offer maintenance, managed and professional services using solutions such as remote management and monitoring services, which are designed to improve operational efficiency, network availability and end-user experience, to customers in the telecommunications and technology industry. We also provide such services to end users on behalf of select manufacturers leveraging our global service capability, and resell third party networking products to customers in a variety of industries.

These segments represent components of the Company for which separate financial information is available that is utilized on a regular basis by the chief operating decision maker in assessing segment performance and in allocating the Company's resources. Management evaluates the performance of the segments based on revenue and adjusted EBITDA. The Company previously evaluated the performance of the segments based on segment operating income. Adjusted EBITDA is defined as GAAP net income (loss) from continuing operations attributable to NCR plus interest expense, net; plus income tax expense (benefit); plus depreciation and amortization; plus stock-based compensation expense; plus other income (expense); plus pension mark-to-market adjustments, pension settlements, pension curtailments and pension special termination benefits and other special items, including amortization of acquisition-related intangibles, restructuring charges, among others. The special items are considered non-operational so are excluded from the adjusted EBITDA metric utilized by our chief operating decision maker in evaluating segment performance and are separately delineated to reconcile back to total reported GAAP net income (loss) from operations attributable to NCR.

Assets are not allocated to segments, and thus are not included in the assessment of segment performance. Consequently, we do not disclose total assets by reportable segment. The accounting policies used to determine the results of the operating segments are the same as those utilized for the condensed consolidated financial statements as a whole. Intersegment sales and transfers are not material.

Corporate and Other reconciles our segment results to adjusted EBITDA, which primarily includes other income (expense) that are managed only on a total company basis and are, accordingly, reflected only in consolidated results.

The following table presents revenue and adjusted EBITDA by segment:

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)


In millions	Three months ended September 30				Nine months ended September 30
	2021		2020		2021		2020
Revenue by segment
Banking	$	1,050	$	777	$	2,615	$	2,303
Retail	553		556		1,661		1,511
Hospitality	223		173		617		502
T&T	75		83		229		260
Consolidated revenue	$	1,901	$	1,589	$	5,122	$	4,576
Adjusted EBITDA by Segment
Banking	$	242	$	144	$	547	$	414
Retail	70		81		235		167
Hospitality	35		24		90		46
T&T	10		10		29		28
Corporate and Other	(5)		(10)		(10)		(17)
Total Adjusted EBITDA	$	352	$	249	$	891	$	638

For the three and nine months ended September 30, 2021, the operations of Cardtronics are included in the banking segment from the close date June 21, 2021.

The following table reconciles net income (loss) from continuing operations to Adjusted EBITDA:


In millions	Three months ended September 30				Nine months ended September 30
	2021		2020		2021		2020
Net income (loss) from continuing operations attributable to NCR	$	12	31		$	33	118
Transformation costs	5		19		20		32
Acquisition-related amortization of intangibles	45		21		88		62
Acquisition-related costs	9		—		92		—
Loss on Debt Extinguishment	42		20		42		20
Interest expense	68		60		174		167
Interest income	—		(3)		(4)		(5)
Depreciation and amortization (excluding acquisition-related amortization of intangibles)	104		70		250		201
Income tax expense (benefit)	29		—		77		(33)
Stock-based compensation expense	38		31		119		76
Total Adjusted EBITDA	$	352	$	249	$	891	$	638

The following table presents revenue by geography for NCR:


In millions	Three months ended September 30				Nine months ended September 30
	2021		2020		2021		2020
Americas	$	1,185	$	962	$	3,121	$	2,740
Europe, Middle East and Africa (EMEA)	494		424		1,358		1,234
Asia Pacific (APJ)	222		203		643		602
Total revenue	$	1,901	$	1,589	$	5,122	$	4,576

The following table presents revenue from products and services for NCR:

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)


In millions	Three months ended September 30				Nine months ended September 30
	2021		2020		2021		2020
Recurring revenue (1)	$	1,181	$	848	$	2,984	$	2,464
All other products and services	720		741		2,138		2,112
Total revenue	$	1,901	$	1,589	$	5,122	$	4,576

(1) Recurring revenue includes all revenue streams from contracts where there is a predictable revenue pattern that will occur at regular intervals with a relatively high degree of certainty. This includes hardware and software maintenance revenue, cloud revenue, payment processing revenue, interchange and network revenue, and certain professional services arrangements, as well as term-based software license arrangements that include customer termination rights.

5. DEBT OBLIGATIONS

The following table summarizes the Company's short-term borrowings and long-term debt:


		September 30, 2021			December 31, 2020
In millions, except percentages		Amount		Weighted-Average Interest Rate	Amount		Weighted-Average Interest Rate
Short-Term Borrowings
Current portion of Senior Secured Credit Facility (1)		$	30	2.64%	$	8	2.65%

	Total short-term borrowings	$	30		$	8
Long-Term Debt
Senior Secured Credit Facility:
	Term loan facility (1)	$	1,910	2.64%	$	733	2.65%
	Revolving credit facility (1)	385		2.59%	75		2.40%
Senior notes:
	8.125% Senior Notes due 2025	—			400
	5.750% Senior Notes due 2027	500			500
	5.000% Senior Notes due 2028	650			650
	5.125% Senior Notes due 2029	1,200			—
	6.125% Senior Notes due 2029	500			500
	5.250% Senior Notes due 2030	450			450
Deferred financing fees		(63)			(40)
Other (1)		2		7.70%	2		7.68%
	Total long-term debt	$	5,534		$	3,270

(1) Interest rates are weighted-average interest rates as of September 30, 2021 and December 31, 2020.

Senior Secured Credit Facility As previously disclosed, on February 4, 2021 the Company entered into a fourth amendment to the Senior Secured Credit Facility, and, on February 16, 2021 the Company entered into (a) an amended and restated commitment letter (the “Commitment Letter”), with certain financial institutions party thereto (collectively, the “Commitment Parties”), (b) an incremental term loan A facility agreement (the Incremental Term Agreement) with the financial institutions party thereto as lenders, NCR International, Inc. (the “Guarantor Subsidiary”), and JPMorgan Chase Bank N.A., as the administrative agent (in such capacity, the “Administrative Agent”) and (c) an incremental revolving facility agreement (the “Incremental Revolving Agreement”) with certain financial institutions party thereto as lenders, the Guarantor Subsidiary, certain of the subsidiaries of NCR as borrowers (collectively, the “Foreign Borrowers”) and the Administrative Agent.

Pursuant to the Commitment Letter, the Company obtained commitments for a senior bridge facility (which was intended to be secured, but a portion of which may have been unsecured) in an aggregate principal amount of $1.0 billion (the “Bridge Facility”). The Bridge Facility would have been available to the Company for the purpose of financing the Cardtronics

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

Transaction, if, and to the extent, certain securities offerings were not issued on or prior to the closing of the Cardtronics Transaction. As noted below, on April 6, 2021, the Company issued $1.2 billion aggregate principal amount of 5.125% senior notes due 2029 (the “5.125% Notes”) which financed a portion of the purchase price consideration in connection with the Cardtronics Transaction. As a result, the commitments with respect to the Bridge Facility were terminated.

Pursuant to the Incremental Term Agreement, the Company obtained a senior secured incremental term loan A facility under the Senior Secured Credit Facility, in an aggregate principal amount of $1.505 billion (the “TLA Facility”). The senior secured credit facility also includes a senior secured term loan B facility (the “TLB Facility”) in an aggregate principal amount of $750 million.

Pursuant to the Incremental Revolving Agreement, the lenders party thereto provided the Company and the Foreign Borrowers with a $1.1 billion revolving credit facility under the Senior Secured Credit Facility to replace the Company’s existing senior secured revolving credit facility. The revolving credit facility also allows a sub-facility that may be used for letters of credit, and, as of September 30, 2021, outstanding letters of credit were $26 million.

On June 24, 2021 (the “Conversion Effective Date”), the Company entered into an Incremental Revolving Facility Agreement (TLA-2 Conversion) (the “Incremental Revolving Conversion Agreement”), with the Guarantor Subsidiary and the Foreign Borrowers, the lenders party thereto and the Administrative Agent. Pursuant to the Incremental Revolving Conversion Agreement, $200 million of the TLA Facility was converted into an equal principal amount of senior secured incremental revolving credit commitments (the “Incremental Revolving Commitments”). The Incremental Revolving Conversion Agreement also amends and restates the credit agreement (the “Amended and Restated Credit Agreement”) to reflect, among other things, the Incremental Revolving Commitments, the TLA Facility and the Replacement Revolving Facility.

As a result, the aggregate principal amount under the TLA Facility is $1.305 billion and under the revolving credit facility is $1.3 billion. As of September 30, 2021, the term loan facilities (the TLA Facility and the TLB Facility) under the Senior Secured Credit Facility have an aggregate principal amount of $2.055 billion, of which $1.940 billion was outstanding. Additionally, as of September 30, 2021, there was $385 million outstanding under the revolving credit facility.

The terms of the Incremental Revolving Commitments are identical to the terms of the commitments under the Replacement Revolving Facility (together with the Incremental Revolving Commitments, the “Revolving Credit Facility”). Up to $400 million of the revolving credit facility is available to the Foreign Borrowers, as long as there is availability under the revolving credit facility. Term loans were made to the Company in U.S. Dollars, and loans under the revolving credit facility are available in U.S. Dollars, Euros and Pound Sterling.

The outstanding principal balance of the TLB facility is required to be repaid in equal quarterly installments of 0.25% of the original aggregate principal amount that began with the fiscal quarter ending December 31, 2019, with the balance being due at maturity on August 28, 2026 (the “TLB Maturity Date”).

The outstanding principal balance of the TLA Facility is required to be repaid in equal quarterly installments of 1.875% of the original aggregate principal amount thereof, beginning with the fiscal quarter ending September 30, 2021, with the balance being due at maturity on the earlier of (a) June 21, 2026 and (b) unless the loans under TLB Facility have been repaid prior to such date, the date that is 91 days prior to the TLB Maturity Date.

Commitments under the Revolving Credit Facility are scheduled to terminate on the earlier of (a) June 21, 2026 and (b) unless the loans under TLB Facility have been repaid prior to such date, the date that is 91 days prior to the TLB Maturity Date. Loans under the Revolving Credit Facility may be repaid and reborrowed prior to such date, subject to the satisfaction of customary conditions.

Amounts covered under the Revolving Credit Facility and the TLA Facility bear interest at LIBOR (or, in the case of amounts denominated in Euros, EURIBOR), or, at our option, in the case of amounts denominated in Dollars, at a base rate equal to the highest of (i) the federal funds rate plus 0.50%, (ii) the rate of interest last quoted by the Wall Street Journal as the “prime rate”, (iii) the one-month LIBOR rate plus 1.00%, and (iv) 0.00% per annum (the “Base Rate”), plus, in each case, a margin ranging from 1.25% to 2.75% per annum for LIBOR-based and EURIBOR-based loans under such facilities and ranging from 0.25% to 1.75% per annum for Base Rate-based loans under such facilities, in each case, depending on our consolidated leverage ratio. Until we deliver financial statements for the fiscal quarter ended September 30, 2021, the applicable margin will be 2.50% for LIBOR-based and EURIBOR-based loans under such facilities and 1.50% for loans under such facilities. Amounts borrowed under the TLB Facility bear interest at LIBOR or, at our option, at the Base Rate, plus, in each case, a margin of 2.50% per

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

annum for LIBOR-based loans and 1.50% per annum for Base Rate-based loans. The Amended and Restated Credit Agreement contains customary LIBOR and EURIBOR replacement provisions. The daily unused portion of the Revolving Credit Facility is subject to a commitment fee ranging from 0.15% to 0.45% per annum, depending on our consolidated leverage ratio.

The obligations under the Senior Secured Credit Facility are guaranteed by certain of the Company’s domestic material subsidiaries including the Guarantor Subsidiary and certain domestic subsidiaries acquired through the Cardtronics Transaction that joined as guarantors on September 30, 2021 (collectively, the “Cardtronics Guarantors” and together with the Guarantor Subsidiary, the “Guarantors”). The obligations under the Senior Secured Credit Facility and the above described guarantee are secured by a first priority lien and security interest in certain equity interests owned by the Company and the Guarantors in certain of their respective domestic and foreign subsidiaries, and a first priority lien and security interest in substantially all of the assets of the Company and the Guarantors, subject to certain exclusions. These security interests would be released if the Company achieves an “investment grade” rating and will remain released so long as the Company maintains that rating.

The Senior Secured Credit Facility includes affirmative and negative covenants that restrict or limit the ability of the Company and its subsidiaries to, among other things, incur indebtedness; create liens on assets; engage in certain fundamental corporate changes or changes to the Company's business activities; make investments; sell or otherwise dispose of assets; engage in sale-leaseback or hedging transactions; repurchase stock, pay dividends or make similar distributions; repay other indebtedness; engage in certain affiliate transactions; or enter into agreements that restrict the Company's ability to create liens, pay dividends or make loan repayments. The Senior Secured Credit Facility also includes a financial covenant with respect to the Revolving Credit Facility and the TLA Facility. The financial covenant requires the Company to maintain:

•A consolidated leverage ratio on the last day of any fiscal quarter, not to exceed (i) in the case of any fiscal quarter ending on or prior to December 31, 2021, 5.50 to 1.00, (ii) in the case of any fiscal quarter ending on or prior to September 30, 2022, 5.25 to 1.00, and (iii) in the case of any fiscal quarter ending on or after December 31, 2022, 4.75 to 1.00.

The Company has the option to elect to increase the maximum permitted leverage ratio for the periods described in the foregoing clause (iii) by 0.25 in connection with the consummation of any material acquisition (as defined in the Senior Secured Credit Facility) for three fiscal quarters.

The Senior Secured Credit Facility also includes provisions for events of default, which are customary for similar financings. Upon the occurrence of an event of default, the lenders may, among other things, terminate the loan commitments, accelerate all loans and require cash collateral deposits in respect of outstanding letters of credit. If the Company is unable to pay or repay the amounts due, the lenders could, among other things, proceed against the collateral granted to them to secure such indebtedness.

For the three and nine months ended September 30, 2021, the Company incurred financing fees of zero and $19 million, respectively, related to certain structuring and commitment fees as a result of the above referenced financing transactions entered into during the first quarter of 2021.

The Company may request, at any time and from time to time one or more incremental term loans and/or revolving credit facilities (subject to the agreement of existing lenders or additional financial institutions to provide such term loans and/or revolving credit facilities) and with no requirement that existing lenders providing such facilities with commitments in an aggregate amount not to exceed the greater of (i) $150 million, and (ii) such amount as would not cause the leverage ratio under the Senior Secured Credit Facility, calculated on a pro forma basis including the incremental facility and assuming that it and the revolver are fully drawn, to exceed 3.00 to 1.00, and the proceeds of which can be used for working capital requirements and other general corporate purposes.

Senior Unsecured Notes On August 21, 2019, the Company issued $500 million aggregate principal amount of 5.750% senior unsecured notes due in 2027 (the “5.750% Notes”) and $500 million aggregate principal amount of 6.125% senior unsecured notes due in 2029 (the “6.125% Notes”). The 5.750% Notes were sold at 100% of the principal amount with a maturity date of September 1, 2027. The 6.125% Notes were sold at 100% of the principal amount with a maturity date of September 1, 2029. On August 20, 2020, the Company issued $650 million aggregate principal amount of 5.000% senior unsecured notes due in 2028 (the “5.000% Notes”) and $450 million aggregate principal amount of 5.250% senior unsecured notes due in 2030 (the 5.250% Notes). The 5.000% Notes and 5.250% Notes were sold at 100% of the principal amount and with maturity dates of October 1, 2028 and October 1, 2030, respectively.

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NCR Corporation

Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

The senior unsecured notes are guaranteed by certain of the Company's domestic material subsidiaries (including the Guarantor Subsidiary and the Cardtronics Guarantors that joined as guarantors on October 14, 2021), which have guaranteed fully and unconditionally the obligations to pay principal and interest for these senior unsecured notes. The terms of the indentures for these notes limit the ability of the Company and certain of its subsidiaries to, among other things, incur additional debt or issue redeemable preferred stock; pay dividends or make certain other restricted payments or investments; incur liens; sell assets; incur restrictions on the ability of the Company's subsidiaries to pay dividends to the Company; enter into affiliate transactions; engage in sale and leaseback transactions; and consolidate, merge, sell or otherwise dispose of all or substantially all of the Company's or such subsidiaries' assets. These covenants are subject to significant exceptions and qualifications. For example, if these notes are assigned an “investment grade” rating by Moody's or S&P and no default has occurred or is continuing, certain covenants will be terminated.

On April 6, 2021, the Company issued the 5.125% Notes due 2029. The Company used the net proceeds from the issuance of the 5.125% Notes, together with the borrowing under its senior secured credit facilities to finance the consideration paid in connection with the Cardtronics Transaction.

The 5.125% Notes are senior unsecured obligations of the Company and guaranteed by the Guarantors.

Interest is payable on the 5.125% Notes semi-annually in arrears at annual rates of 5.125% on April 15 and October 15 of each year, beginning on October 15, 2021. The 5.125% Notes will mature on April 15, 2029.

At any time and from time to time, prior to April 15, 2024, the Company may redeem up to a maximum of 40% of the original aggregate principal amount of the 5.125% Notes with the proceeds of one or more equity offerings, at a redemption price equal to 105.125% of the principal amount thereof, plus accrued and unpaid interest thereon, if any, to, but not including, the redemption date (subject to the right of holders of record on the relevant record date to receive interest due on the relevant interest payment date); provided that: (i) at least 55% of the original aggregate principal amount of the applicable 5.125% Notes remains outstanding; and (ii) such redemption occurs within 180 days of the completion of such equity offering.

Prior to April 15, 2024, the Company may redeem some or all of the 5.125% Notes by paying a redemption price equal to 100% of the principal amount of the Notes to be redeemed plus the applicable premium, as defined in the applicable indenture, as of, and accrued and unpaid interest to, but excluding, the applicable redemption date (subject to the right of holders of record of the applicable 5.125% Notes on the relevant record date to receive interest due on the relevant interest payment date).

On or after April 15 of the relevant year listed below, the Company may redeem some or all of the 5.125% Notes at the prices listed below, plus accrued and unpaid interest, if any, to, but not including, the redemption date (subject to the right of holders of record on the relevant record date to receive interest due on the relevant interest payment date): 2024 at a redemption price of 102.563%, 2025 at a redemption price of 101.281%, and 2026 and thereafter at a redemption price of 100%.

The 5.125% Notes contains customary events of default, including, among other things, payment default, exchange default, failure to provide certain notices thereunder and certain provisions related to bankruptcy events. The indenture also contains customary high yield affirmative and negative covenants, including negative covenants that, among other things, limit the Company and its restricted subsidiaries’ ability to incur additional indebtedness, create liens on, sell or otherwise dispose of assets, engage in certain fundamental corporate changes or changes to lines of business activities, make certain investments or material acquisitions, engage in sale-leaseback or hedging transactions, repurchase common stock, pay dividends or make similar distributions on capital stock, repay certain indebtedness, engage in certain affiliate transactions and enter into agreements that restrict their ability to create liens, pay dividends or make loan repayments.

On August 12, 2021 (the “Redemption Date”) the $400 million 8.125% Notes were redeemed, at a redemption premium of 109.136% of the aggregate principal amount. As part of the debt extinguishment, we recognized a loss of $42 million, which includes the write-off of deferred financing fees of $5 million and a cash redemption premium of $37 million.

Trade Receivables Facility In November 2014, the Company established a revolving trade receivables facility (the “T/R Facility”) with PNC Bank, National Association ("PNC"). On September 30, 2021, the principal agreements for the T/R Facility were amended and restated to allow the Company's wholly-owned, bankruptcy remote subsidiary NCR Receivables LLC (the "U.S. SPE") to sell to PNC and the other financial institutions participating in the T/R Facility an undivided ownership interest in a portion of the trade receivables owned by the U.S. SPE. In connection with this amendment and restatement, the U.S. SPE repaid in full its outstanding indebtedness under the T/R Facility and agreed to terminate and replace the lending commitments

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

of PNC and the other financial institutions thereunder with commitments to purchase the U.S. SPE's trade receivables. Refer to Note 6, Trade Receivables Facility in the notes to the condensed consolidated financial statements for more information.

Fair Value of Debt The Company utilized Level 2 inputs, as defined in the fair value hierarchy, to measure the fair value of the long-term debt, which, as of September 30, 2021 and December 31, 2020 was $5.75 billion and $3.49 billion, respectively. Management's fair value estimates were based on quoted prices for recent trades of NCR’s long-term debt, quoted prices for similar instruments, and inquiries with certain investment communities.

6. TRADE RECEIVABLES FACILITY

On September 30, 2021 the Company and the U.S. bankruptcy-remote special purpose entity ("SPE") amended and restated the principal agreements for the T/R Facility. The amended and restated agreements add the trade receivables originated by certain U.S. and Canadian subsidiaries of the Company to the T/R Facility. Furthermore, the amended and restated agreements enable the U.S. SPE to from time to time to sell short-term trade receivables from certain customer trade accounts to PNC and the other unaffiliated purchasers on a revolving basis. The T/R Facility has a term of two years, which the Company and the U.S. SPE intend to renew.

Under the T/R Facility, the Company and the other U.S. and Canadian subsidiaries continuously sell their trade receivables as they are originated to the U.S. SPE and another newly formed Canadian bankruptcy-remote special purpose entity (collectively, the “SPEs”), as applicable. None of the assets or credit of either SPE is available to satisfy the debts and obligations owed to the creditors of the Company or any other person until the obligations of the SPEs under the T/R Facility have been satisfied. The Company controls and therefore consolidates the SPEs in its condensed consolidated financial statements.

As cash is collected on the trade receivables, the U.S. SPE has the ability to continuously transfer ownership and control of new qualifying receivables to PNC and the other unaffiliated purchasers such that the total outstanding balance of trade receivables sold can be up to $300 million at any point in time, which is the maximum purchase commitment of PNC and the other unaffiliated purchasers. The future outstanding balance of trade receivables that are sold is expected to vary based on the level of activity and other factors and could be less than the maximum purchase commitment of $300 million. The total outstanding balance of trade receivables that have been sold and derecognized by the U.S. SPE to PNC and the other unaffiliated purchasers is approximately $274 million as of September 30, 2021. The SPEs collectively owned $293 million (excluding the $274 million of trade receivables sold to PNC and the other unaffiliated purchasers on September 30, 2021) and $428 million of trade receivable as of September 30, 2021 and December 31, 2020, respectively, and these amounts are included in accounts receivable, net in the Company’s Condensed Consolidated Balance Sheets.

Upon the amendment and restatement of the T/R Facility, the Company received an initial benefit from cash from operations of approximately $274 million in the three and nine months ended September 30, 2021, respectively. Continuous cash activity related to the T/R Facility is reflected in cash from operating activities in the condensed consolidated statement of cash flows. The U.S. SPE incurs fees due and payable to PNC and the other unaffiliated purchasers participating in the T/R Facility. Those fees, which are immaterial, are recorded within other expense, net in the condensed consolidated statements of income. In addition, each of the SPEs has provided a full recourse guarantee in favor of PNC and the other unaffiliated purchasers of the full and timely payment of all trade receivables sold to them by the U.S. SPE. The guarantee is collateralized by all the trade receivables owned by each of the SPEs that have not been sold to PNC or the other unaffiliated purchasers. The reserve recognized for this recourse obligation as of September 30, 2021 is not material.

The Company, or in the case of any Canadian trade receivables, NCR Canada Corp., continues to be involved with the trade receivables even after they are transferred to the SPEs (or further transferred to PNC and the other unaffiliated purchasers) by acting as servicer. In addition to any obligations as servicer, the Company and each of its subsidiaries acting as an originator under the T/R Facility provide the SPEs with customary recourse in respect of (i) certain dilutive events with respect to the trade receivables sold to the SPEs that are caused by the Company or another originator and (ii) in the event of certain violations by the Company or another originator of their representations and warranties with respect to the trade receivables sold to the SPEs. These servicing and originator liabilities of the Company and its subsidiaries (other than the SPEs) under the T/R Facility are not expected to be material, given the high quality of the customers underlying the receivables and the anticipated short collection period.

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

The T/R Facility includes other customary representations and warranties, affirmative and negative covenants and default and termination provisions, which provide for the acceleration of amounts owed to PNC and the other unaffiliated purchasers thereunder in circumstances including, but not limited to, failure to pay capital or yield on when due, breach of representation, warranty or covenant, certain insolvency events or failure to maintain the security interest in the trade receivables, and defaults under other material indebtedness.

7. INCOME TAXES

Income tax provisions for interim (quarterly) periods are based on an estimated annual effective income tax rate calculated separately from the effect of significant, infrequent or unusual items. Income tax expense was $29 million for the three months ended September 30, 2021 compared to income tax expense of zero for the three months ended September 30, 2020. The change was primarily driven by a valuation allowance related to interest expense deduction carryforwards generated during the three months ended September 30, 2021. Additionally, during the three months ended September 30, 2021, the Company did not recognize any material discrete tax benefits, whereas during the three months ended September 30, 2020, the Company recognized discrete tax benefits resulting from a decrease in the balance of the Company's gross unrecognized tax benefits as a result of lapsing of statutes of limitations.

Income tax expense was $77 million for the nine months ended September 30, 2021 compared to an income tax benefit of $33 million for the nine months ended September 30, 2020. The change was primarily driven by higher income before taxes, a valuation allowance related to interest expense deduction carryforwards generated during the nine months ended September 30, 2021 and changes in discrete tax expenses and benefits. During the nine months ended September 30, 2021, the Company recognized a $34 million expense from recording a valuation allowance against interest expense deduction carryforwards in the U.S. and a $14 million benefit from the deferred tax impact of a tax law change in the U.K. In the nine months ended September 30, 2020, the Company recognized discrete tax benefits resulting from a decrease in the balance of the Company's gross unrecognized tax benefits as a result of lapsing of statutes of limitations and a $48 million tax benefit for the release of a valuation allowance against U.S. foreign tax credits and the re-establishment of expected foreign tax credit offsets to unrecognized tax benefits.

The Company engages in continuous discussions and negotiations with taxing authorities regarding tax matters, and the Company has determined that over the next 12 months it expects to resolve certain tax matters related to U.S. and foreign jurisdictions. As a result, as of September 30, 2021, we estimate that it is reasonably possible that gross unrecognized tax benefits may decrease by $5 million to $24 million in the next 12 months.

8. STOCK COMPENSATION PLANS

As of September 30, 2021, the Company’s primary type of stock-based compensation was restricted stock units and stock options. Stock-based compensation expense for the following periods were:


In millions	Three months ended September 30				Nine months ended September 30
	2021		2020		2021		2020
Restricted stock units	$	30	$	23	$	96	$	55
Stock options	6		6		17		16
Employee stock purchase plan	2		2		6		5
Stock-based compensation expense	38		31		119		76
Tax benefit	(5)		(4)		(14)		(9)
Stock-based compensation expense (net of tax)	$	33	$	27	$	105	$	67

Stock-based compensation expense is recognized in the financial statements based upon grant date fair value.

On February 23, 2021, the Company granted market-based restricted stock units with 50% of the award vesting on December 31, 2022 and 50% of the award vesting on December 31, 2023. The number of awards that vest are subject to the performance of the Company's stock price from the date of grant to December 31, 2022. The fair value was determined to be

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

$47.20 based on using a Monte-Carlo simulation model and will be recognized over the requisite service period. The table below details the assumptions used in determining the fair value of the market-based restricted stock units.


	Nine months ended September 30
Dividend yield	—	%
Risk-free interest rate	0.10	%
Expected volatility	57.20	%

Expected volatility for the market-based restricted stock units is calculated as the historical volatility of the Company’s stock over a period of three years, as management believes this is the best representation of prospective trends. The risk-free interest rate was determined based on a blend of the one year and two years U.S. Treasury yield curves in effect at the time of the grant.

On September 22, 2021, the Company granted market-based restricted stock units with the award vesting on September 9, 2024. The number of awards that vest are subject to the performance of the Company's stock price from the date of grant to September 9, 2024. The fair value was determined to be $51.02 based on using a Monte-Carlo simulation model and will be recognized over the requisite service period. The table below details the assumptions used in determining the fair value of the market-based restricted stock units.


	Nine months ended September 30
Dividend yield	—	%
Risk-free interest rate	0.47	%
Expected volatility	58.47	%

Expected volatility for the market-based restricted stock units is calculated as the historical volatility of the Company’s stock over a period of three years, as management believes this is the best representation of prospective trends. The risk-free interest rate was determined based on a blend of the two years and three years U.S. Treasury yield curves in effect at the time of the grant.

As of September 30, 2021, the total unrecognized compensation cost of $158 million related to unvested restricted stock grants is expected to be recognized over a weighted average period of approximately 1.0 year. As of September 30, 2021, the total unrecognized compensation cost of $28 million related to unvested stock option grants is expected to be recognized over a weighted average period of approximately 0.7 years.

Employee Stock Purchase Plan The Company's Employee Stock Purchase Plan (“ESPP”) provides employees a 15% discount on stock purchases using a three-month look-back feature where the discount is applied to the stock price that represents the lower of NCR’s closing stock price on either the first day or the last day of each calendar quarter. Participants can contribute between 1% and 10% of their compensation.

For the three months ended September 30, 2021, employees purchased 0.2 million shares, at a discounted price of $32.95. For the three months ended September 30, 2020, employees purchased 0.3 million shares, at a discounted price of 14.43.

9. EMPLOYEE BENEFIT PLANS

Components of net periodic benefit cost (income) of the pension plans for the three months ended September 30 were as follows:


In millions	U.S. Pension Benefits				International Pension Benefits				Total Pension Benefits
	2021		2020		2021		2020		2021		2020
Net service cost	$	—	$	—	$	1	$	1	$	1	$	1
Interest cost	9		$	12	2		4		11		16
Expected return on plan assets	(8)		(9)		(6)		(7)		(14)		(16)
Amortization of prior service cost	—		$	—	1		1		1		1
Net periodic benefit cost (income)	$	1	$	3	$	(2)	$	(1)	$	(1)	$	2

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NCR Corporation

Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

Components of net periodic benefit cost (income) of the pension plans for the nine months ended September 30 were as follows:


In millions	U.S. Pension Benefits				International Pension Benefits				Total Pension Benefits
	2021		2020		2021		2020		2021		2020
Net service cost	$	—	$	—	$	4	$	4	$	4	$	4
Interest cost	26		38		6		10		32		48
Expected return on plan assets	(23)		(27)		(18)		(20)		(41)		(47)
Amortization of prior service cost	—		—		1		1		1		1
Net periodic benefit cost (income)	$	3	$	11	$	(7)	$	(5)	$	(4)	$	6

Components of the benefit from the postretirement plan for the following periods were:


In millions	Three months ended September 30				Nine months ended September 30
	2021		2020		2021		2020
Interest cost	$	—	$	—	$	—	$	—
Amortization of:
Prior service benefit	—		(1)		—		(2)
Actuarial loss	1		1		1		1
Net postretirement benefit	$	1	$	—	$	1	$	(1)

Components of the net cost of the postemployment plan for the following periods were:


	Three months ended September 30				Nine months ended September 30
In millions	2021		2020		2021		2020
Net service cost	$	4	$	21	$	13	$	34
Interest cost	—		—		1		1
Amortization of:
Prior service benefit	(1)		—		(2)		(1)
Actuarial gain	(1)		(1)		(1)		(3)
Net benefit cost	$	2	$	20	$	11	$	31

Employer Contributions

Pension For the three and nine months ended September 30, 2021, NCR contributed $4 million and $13 million to its international pension plans. NCR anticipates contributing an additional $7 million to its international pension plans for a total of $20 million in 2021.

Postretirement For the three and nine months ended September 30, 2021, NCR made $1 million of contributions to its U.S. postretirement plan. NCR anticipates contributing an additional $1 million to its U.S. postretirement plan for a total of $2 million in 2021.

Postemployment For the three and nine months ended September 30, 2021, NCR contributed $5 million and $24 million to its postemployment plan. NCR anticipates contributing an additional $15 million to its postemployment plan for a total of $39 million in 2021.

10. COMMITMENTS AND CONTINGENCIES

In the normal course of business, NCR is subject to various proceedings, lawsuits, claims and other matters, including, for example, those that relate to the environment and health and safety, labor and employment, employee benefits, import/export

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

compliance, intellectual property, data privacy and security, product liability, commercial disputes and regulatory compliance, among others. Additionally, NCR is subject to diverse and complex laws and regulations, including those relating to corporate governance, public disclosure and reporting, environmental safety and the discharge of materials into the environment, product safety, import and export compliance, data privacy and security, antitrust and competition, government contracting, anti-corruption, and labor and human resources, which are rapidly changing and subject to many possible changes in the future. Compliance with these laws and regulations, including changes in accounting standards, taxation requirements, and federal securities laws among others, may create a substantial burden on, and substantially increase costs to NCR or could have an impact on NCR's future operating results. The Company has reflected all liabilities when a loss is considered probable and reasonably estimable in the Condensed Consolidated Financial Statements. We do not believe there is a reasonable possibility that losses exceeding amounts already recognized have been incurred, but there can be no assurances that the amounts required to satisfy alleged liabilities from such matters will not impact future operating results. Other than as stated below, the Company does not currently expect to incur material capital expenditures related to such matters. However, there can be no assurances that the actual amounts required to satisfy alleged liabilities from various lawsuits, claims, legal proceedings and other matters, including, but not limited to the Fox River and Kalamazoo River environmental matters and other matters discussed below, and to comply with applicable laws and regulations, will not exceed the amounts reflected in NCR’s Condensed Consolidated Financial Statements or will not have a material adverse effect on its consolidated results of operations, capital expenditures, competitive position, financial condition or cash flows.

Environmental Matters NCR's facilities and operations are subject to a wide range of environmental protection laws, and NCR has investigatory and remedial activities underway at a number of facilities that it currently owns or operates, or formerly owned or operated, to comply, or to determine compliance, with such laws. Also, NCR has been identified, either by a government agency or by a private party seeking contribution to site clean-up costs, as a potentially responsible party (PRP) at a number of sites pursuant to various state and federal laws, including the Federal Water Pollution Control Act, the Comprehensive Environmental Response, Compensation and Liability Act (CERCLA) and comparable state statutes. Other than the Fox River matter, the Kalamazoo River matter and the Ebina matter discussed below, we currently do not anticipate material expenses and liabilities from these environmental matters.

Fox River NCR is one of eight entities that were formally notified by governmental and other entities, such as local Native American tribes, that they are PRPs for environmental claims (under CERCLA and other statutes) arising out of the presence of polychlorinated biphenyls (PCBs) in sediments in the lower Fox River and in the Bay of Green Bay in Wisconsin. The other Fox River PRPs that received notices include Appleton Papers Inc. (API; now known as Appvion, Inc.), P.H. Glatfelter Company (“Glatfelter”), Georgia-Pacific Consumer Products LP (GP, successor to Fort James Operating Company), and others. NCR was identified as a PRP because of alleged PCB discharges from two carbonless copy paper manufacturing facilities it previously owned, which were located along the Fox River. NCR sold its facilities in 1978 to API. The parties have also contended that NCR is responsible for PCB discharges from paper mills owned by other companies because NCR carbonless copy paper “broke” was allegedly purchased by those other mills as a raw material.

The United States Environmental Protection Agency (USEPA) and Wisconsin Department of Natural Resources (together, the Governments) developed clean-up plans for the upper and lower parts of the Fox River and for portions of the Bay of Green Bay. On November 13, 2007, the Governments issued a unilateral administrative order (the 2007 Order) under CERCLA to the eight original PRPs, requiring them to perform remedial work under the Governments’ clean-up plan for the lower parts of the river (operable units 2 through 5). In April 2009, NCR and API formed a limited liability company (the LLC), which entered into an agreement with an environmental remediation contractor to perform the work at the Fox River site. In-water dredging and remediation under the clean-up plan commenced shortly thereafter.

NCR and API, along with B.A.T Industries p.l.c. (BAT), share among themselves a portion of the cost of the Fox River clean-up and natural resource damages (NRD) based upon a 1998 agreement (the Cost Sharing Agreement), a 2005 arbitration award (subsequently confirmed as a judgment), and a September 30, 2014 Funding Agreement (the Funding Agreement). The Cost Sharing Agreement and the arbitration resolved disputes that arose out of the Company's 1978 sale of its Fox River facilities to API. The Cost Sharing Agreement and arbitration award resulted in a 45% share for NCR of the first $75 million of such costs (a threshold that was reached in 2008), and a 40% share for amounts in excess of $75 million. The Funding Agreement arose out of a 2012 to 2014 arbitration dispute between NCR and API, and provides for regular, ongoing funding of NCR-incurred Fox River remediation costs via contributions, made to a new limited liability corporation created by the Funding Agreement, by BAT, API and, for 2014, API's indemnitor, Windward Prospects. The Funding Agreement creates an obligation on BAT and API to fund 50% of NCR’s Fox River remediation costs from October 1, 2014 forward; (API’s Fox River-related obligations under the Funding Agreement were fully satisfied in 2016); the Funding Agreement also provides NCR contractual avenues for payment of, via direct and third-party sources, (1) the difference between BAT’s and API’s 60% obligation under the Cost

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

Sharing Agreement and arbitration award on the one hand and their ongoing (since September 2014) 50% payments under the Funding Agreement on the other, as well as (2) the difference between the amount NCR received under the Funding Agreement and the amount owed to it under the Cost Sharing Agreement and arbitration award for the period from April 2012 through September 2014. As of September 30, 2021 and December 31, 2020, the receivable under the Funding Agreement was approximately $54 million, respectively, and was included in other assets in the Condensed Consolidated Balance Sheet. The Company anticipates that it will collect sums related to the receivable after 2021, subject and pursuant to the terms of the Funding Agreement and related agreements. This receivable is not taken into account in calculating the Company’s Fox River net reserve.

The Company's litigations relating to contribution and enforcement claims concerning the Fox River have been concluded. A proposed consent decree settlement (the CD settlement) with respect to the contribution action (a case originally filed by NCR and API) and the government enforcement action (a case originally filed by the federal and state governments against several PRPs, including the Company) was successfully negotiated by NCR and the federal and state governments and was approved on August 22, 2017 by the federal district court in Wisconsin that had been presiding over those cases. A final order of dismissal as to the Company in the contribution and government enforcement actions was subsequently entered; one party, Glatfelter, had appealed the approval of the CD settlement. On January 3, 2019, the United States lodged a proposed consent decree with the Wisconsin court, reflecting a settlement reached by the United States, Wisconsin and Glatfelter with respect to Glatfelter’s Fox River liability under the government enforcement action; a component of that settlement was withdrawal of Glatfelter’s appeal opposing the Company’s CD settlement. On March 14, 2019, the Wisconsin court approved the Glatfelter consent decree, and on April 3, 2019, Glatfelter's appeal was dismissed.

The CD settlement has now resolved the remaining Fox River-related contribution and enforcement claims against the Company. The key components of the approved CD settlement include (1) the Company’s commitment to complete the remediation of the Fox River, which has now been completed; (2) the Company’s conditional agreement to waive its contribution claims against the two remaining defendants in the case, GP and Glatfelter; (3) the Company’s agreement not to appeal the trial court’s decision on divisibility of harm; (4) the Governments’ agreement to include in the settlement so-called “contribution protection” in the Company’s favor as to GP’s and Glatfelter’s contribution claims against the Company, the effect of which will be to extinguish those claims; (5) the Governments’ agreement not to pursue the Company for the Governments’ past oversight costs; and (6) the Governments’ agreement to exercise prosecutorial discretion in pursuing other parties for future oversight costs and long-term monitoring and maintenance, with the Company retaining so-called “backstop” liability in the event that the other parties fail to pay future oversight costs or to perform long-term monitoring and maintenance. Additionally, although certain state law claims by GP and Glatfelter against the Company may not be affected directly by the CD settlement, the CD settlement provides that the Company’s contribution claims against those two parties will revive if those parties attempt to assert any claims against the Company relating to the Fox River, including any state law claims.

In the quarter ending September 30, 2017, the remediation general contractor commenced an arbitration against the LLC, in a dispute over contract interpretation. The hearing on this matter was completed in June 2019, and the parties submitted post-trial briefs in August 2019. The amounts claimed by the contractor range from approximately $46 million to approximately $53 million; the Company disputed the claims and contested them vigorously during the hearing. In November 2019, having rejected substantial portions of the claims, the arbitration panel awarded the contractor approximately $10 million. The Company’s indemnitors and co-obligors, described below, were responsible for the majority of the award, with the Company’s share being approximately 25% of the award.

With respect to the Company’s prior dispute with API, which was generally superseded by the Funding Agreement, the Company received timely payments as they came due under the Funding Agreement. Although API filed for bankruptcy protection in October 2017, it had made all of the payments to the Company in connection with the Fox River that are required of it by the Funding Agreement.

NCR's eventual remediation liability, followed by long-term monitoring expected to be performed by others, will depend on a number of factors. In establishing the reserve, NCR attempts to estimate a range of reasonably possible outcomes for each of these factors, although each range is itself uncertain. NCR uses its best estimate within the range, if that is possible. Where there is a range of equally possible outcomes, and there is no amount within that range that is considered to be a better estimate than any other amount, NCR uses the low end of the range. The significant factors include: (1) the total remaining site costs, including the costs associated with decommissioning the site, the expected cost impact of which is expected to be neutral or non-material to the Company, including long-term monitoring following completion of the clean-up, and what parties are assigned to discharge the post-clean-up tasks (as noted, the Company no longer expects to bear long-term monitoring costs); (2) total NRD for the site and the share that NCR will bear (which is now resolved as to the Company); (3) the share of clean-up

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

costs that NCR will bear (which is resolved under the CD settlement); (4) NCR's transaction and litigation costs to defend itself to the extent additional litigation is required with respect to claims brought by the general contractor; and (5) the share of NCR's payments that BAT will bear (which is governed by the Cost Sharing Agreement and the Funding Agreement, BAT has made all of the payments requested of it, and as discussed above; API is in bankruptcy and is not presumed likely to bear further shares of NCR’s payments). With respect to NRD, in connection with a certain settlement entered into by other PRPs in 2015, the Government withdrew the NRD claims it had prosecuted on behalf of NRD trustees, including those NRD claims asserted against the Company.

Calculation of the Company's Fox River reserve is subject to several complexities, and it is possible there could be additional changes to some elements of the reserve over upcoming periods, although the Company is unable to predict or estimate such changes at this time. There can be no assurance that the clean-up and related expenditures and liabilities will not have a material effect on NCR's capital expenditures, earnings, financial condition, cash flows, or competitive position. As of September 30, 2021 and December 31, 2020, the gross reserve for the Fox River matter was approximately $6 million as of both periods. As of September 30, 2021 and December 31, 2020, the net reserve for the Fox River matter was approximately $28 million as of both periods. NCR contributes to the LLC to fund remediation activities and generally, by contract, has funded certain amounts of remediation expenses in advance. As of September 30, 2021 and December 31, 2020, approximately zero remained from this funding in both periods. NCR's reserve for the Fox River matter is reduced as the LLC makes payments to the remediation contractor and other vendors with respect to remediation activities.

Under a 1996 agreement, AT&T Corp. (AT&T) and Nokia (as the successor to Lucent Technologies and Alcatel-Lucent USA) are responsible severally (not jointly) for indemnifying NCR for certain portions of the amounts paid by NCR for the Fox River matter over a defined threshold and subject to certain offsets. (The agreement governs certain aspects of AT&T's divestiture of NCR and of what was then known as Lucent Technologies.) Those companies have made the payments requested of them by the Company on an ongoing basis.

Kalamazoo River In November 2010, USEPA issued a “general notice letter” to NCR with respect to the Allied Paper, Inc./Portage Creek/Kalamazoo River Superfund Site (Kalamazoo River site) in Michigan. Three other companies - International Paper, Mead Corporation, and Consumers Energy - also received general notice letters at or about the same time. USEPA asserts that the site is contaminated by various substances, primarily PCBs, as a result of discharges by various paper mills located along the river. USEPA does not claim that the Company made direct discharges into the Kalamazoo River, and NCR never had facilities at or near the Kalamazoo River site, but USEPA indicated that “NCR may be liable under Section 107 of CERCLA ... as an arranger, who by contract or agreement, arranged for the disposal, treatment and/or transportation of hazardous substances at the Site.” USEPA stated that it “may issue special notice letters to [NCR] and other PRPs for future RI/FS [remedial investigation / feasibility studies] and RD/RA [remedial design / remedial action] negotiations.”

In connection with the Kalamazoo River site, in December 2010 the Company, along with two other defendants, was sued in federal court by three Georgia-Pacific (GP) affiliate corporations in a private-party contribution and cost recovery action for alleged pollution. The suit, pending in Michigan, asks that the Company and other defendants pay a “fair portion” of these companies’ costs. Various removal and remedial actions remain to be decided upon and performed at the Kalamazoo River site, the total costs for which generally remain undetermined; in 2017 Records of Decisions were issued for two parts of the river, and in 2018 such a decision was issued for another part of the river, but such decisions for the majority of the work are expected to be made only over the next several years. The suit alleges that the Company is liable to the GP entities as an “arranger” under CERCLA. The initial phase of the case was tried in a Michigan federal court in February 2013; on September 26, 2013 the court issued a decision that held NCR was liable as an “arranger” as of at least March 1969. (PCB-containing carbonless copy paper was produced from approximately 1954 to April 1971, and the majority of contamination at the Kalamazoo River site had occurred prior to 1969). NCR preserved its right to appeal the September 2013 decision.

In the 2013 decision, the Court did not determine NCR’s share of the overall liability. Relative shares of liability for the four companies were tried to the court in a subsequent phase of the case in December 2015. In a ruling issued on March 29, 2018, the court addressed responsibility for the costs that GP had incurred in the past, totaling to approximately $50 million (GP had sought approximately $105 million, but $55 million of those claims were removed by the court upon motions filed by the Company and other parties); NCR and GP were each assigned a 40% share of those costs, and the other two companies were assigned 15% and 5% as their allocations. The court entered a judgment in the case on June 19, 2018, in which it indicated that it would not allocate future costs, but would enter a declaratory judgment that the four companies together had responsibility for future costs, in amounts and shares to be determined. Cross-proceedings have been commenced to obtain recoveries from the other parties pursuant to the judgment; those proceedings were stayed pending the appeal referenced below.

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In July 2018, the Company appealed to the United States Court of Appeals for the Sixth Circuit both the 2013 court decision, which it believes is in conflict with a decision from the Fox River trial court as to Operable Unit 1 of that site and an affirmance of that decision from the Court of Appeals for the Seventh Circuit, and the 2018 court decision, on various legal grounds. The Company filed a bond to stay any execution of the judgment pending the appeal, and its application for a stay was approved by the court and remains stayed until the Company filed its dismissal of the appeal on December 31, 2020 pursuant to a Consent Decree, noted below.

During the pendency of the Sixth Circuit stay, the Company negotiated a settlement of the Kalamazoo River matter with the USEPA and other government agencies having oversight over the river. On December 5, 2019, the Company entered into a Consent Decree, filed with the District Court on December 11, 2019, and on December 2, 2020, the District Court approved the Consent Decree, which has now resolved all litigation associated with the river clean-up, including the Sixth Circuit appeal. The Consent Decree requires the Company to pay GP its 40% share of past costs, to pay the USEPA and state agencies their past and future administrative costs, and to dismiss its Sixth Circuit appeal. The Consent Decree further requires the Company to take responsibility for the remediation of a portion, but not all, of the Kalamazoo River. The Consent Decree further provides the Company protection from other PRPs, including GP, seeking contribution for their costs associated with the clean-up anywhere on the river, thereby resolving the allocation of future costs left unresolved by the June 19, 2019 judgment.

NCR expects to have claims against BAT and API under the Funding Agreement, discussed above for the Kalamazoo River remediation expenses. API filed for bankruptcy protection in October 2017, and thus payment of its potential share under the Funding Agreement for so-called “future sites,” which would include the Kalamazoo River site, may be at risk, but as liability under the Cost Sharing Agreement and the Funding Agreement is joint and several, the bankruptcy is not anticipated to affect the Company’s ability to seek that amount from BAT. The Company will also have indemnity or reimbursement claims against AT&T and Nokia under the arrangement discussed above in connection with the Fox River matter after expenses have met a contractual threshold set out in the 1996 agreement referenced above in the Fox River discussion.

As of September 30, 2021 and December 31, 2020, the total reserve for Kalamazoo was $119 million and $164 million, respectively. That figure is reported on a basis that is net of expected contributions from the Company's co-obligors and indemnitors, subject to when the applicable threshold is reached. While the Company believes its co-obligors' and indemnitors' obligations are as previously reported, the reserve reflects changes in positions taken by some of those co-obligors and indemnitors with respect to the Kalamazoo River. The contributions from its co-obligors and indemnitors are expected to range from $70 million to $140 million and the Company will continue to pursue such contribution.

As many aspects of the costs of remediation will not be determined for several years (and thus the high end of a range of possible costs for many areas of the site cannot be quantified at this time), the Company has made what it considers to be reasonable estimates of the low end of a range for such costs where remedies are identified, and/or of the costs of investigations and studies for areas of the river where remedies have not yet been determined, and the reserve is informed by those estimates. The extent of NCR’s potential liability remains subject to many uncertainties, notwithstanding the settlement of this matter and related Consent Decree noted above, particularly in as much as remedy decisions and cost estimates will not be generated until times in the future and as most of the work to be performed will take place through the 2030s. Under other assumptions or estimates for possible costs of remediation, which the Company does not at this point consider to be reasonably estimable or verifiable, it is possible that the reserve the Company has taken to discontinued operations reflected in this paragraph could more than approximately double the reflected reserve.

Ebina The Company is engaged in cooperative regulatory compliance activities with the government of Japan in connection with certain environmental contaminants generated in its past operations in that country. The Company has quantities of PCB and other wastes primarily from its former plant at Oiso, Japan, including capsulated undiluted solutions manufactured in the past, capacitors, light ballasts and PCB-affected soil from the Oiso plant that was excavated and placed in steel drums. These wastes are stored in a facility at Ebina, Japan in accordance with Japanese regulations governing such materials. Over the past several years Japan has enacted and amended legislation governing such wastes, and has set a current deadline for treating and disposing of (at government-constructed disposal facilities) the highest-concentration wastes by 2027. Lower-concentration wastes can be and have been disposed of via private contractors, and as of the period ended September 30, 2021, NCR had disposed of approximately seventy percent of its lower-concentration wastes and approximately forty percent of its higher-concentration wastes.

The Company and its consultants have met and communicated regularly with the Japanese agency charged with administration of the law, and are working with that agency on a program to manage disposal of the high-concentration wastes, including tests of technologies to make the disposal more efficient. The government has given its final approvals and the Company has started

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to dispose of the high-concentration wastes in 2021, with final deadlines for various of the government-constructed disposal sites currently set for 2022, 2023 and later. Low-concentration wastes are required to be contracted for disposal by 2027, a timetable that the Company expects to meet. In September 2019, the Company’s environmental consultants, following a series of communications and meetings with the Japanese agency, at the Company’s request prepared an estimate of remaining disposal costs over the coming several years. While the estimate is subject to a range of assumptions and uncertainties, including prospects of cost reduction in coordination with the agency as certain field testing to separate high-concentration and low-concentration waste progresses over the coming years, the Company has adjusted its existing reserve for the matter to take into account this cost estimate, and that reserve as of September 30, 2021 is $18 million compared to $20 million at December 31, 2020. The Japan environmental waste issue is treated as a compliance matter and not as litigation or enforcement, and the Company has received no threats of litigation or enforcement.

Environmental-Related Insurance Recoveries In connection with the Fox River and other environmental sites, through September 30, 2021, NCR has received a combined gross total of approximately $202 million in settlements reached with various of its insurance carriers. Portions of many of these settlements agreed in the 2010 through 2013 timeframe are payable to a law firm that litigated the claims on the Company's behalf. Some of the settlements cover not only the Fox River but also other environmental sites; some are limited to either the Fox River or the Kalamazoo River site. Some of the settlements are directed to defense costs and some are directed to indemnity; some settlements cover both defense costs and indemnity. The Company does not anticipate that further material insurance recoveries specific to Kalamazoo River remediation costs will be available to it, but is currently in settlement discussions with certain carriers over amounts potentially owed to the Company. Claims with respect to Kalamazoo River defense costs have now been settled, with the amounts of those settlements included in the sum reported above.

Environmental Remediation Estimates It is difficult to estimate the future financial impact of environmental laws, including potential liabilities. NCR records environmental provisions when it is probable that a liability has been incurred and the amount or range of the liability is reasonably estimable in accordance with accounting guidance, where liabilities are not expected to be quantifiable or estimable for a period of years, the estimated costs of investigating those liabilities are recorded as a component of the reserve for that particular site. Provisions for estimated losses from environmental restoration and remediation are, depending on the site, based generally on internal and third-party environmental studies, estimates as to the number and participation level of other PRPs, the extent of contamination, estimated amounts for attorney and other fees, and the nature of required clean-up and restoration actions. Reserves are adjusted as further information develops or circumstances change. Management expects that the amounts reserved from time to time will be paid out over the period of investigation, negotiation, remediation and restoration for the applicable sites. The amounts provided for environmental matters in NCR's Condensed Consolidated Financial Statements are the estimated gross undiscounted amounts of such liabilities, without deductions for indemnity insurance, third-party indemnity claims or recoveries from other PRPs, except as qualified in the following sentences. In those cases where insurance carriers or third-party indemnitors have agreed to pay any amounts and management believes that collectability of such amounts is probable, the amounts are recorded in the Condensed Consolidated Financial Statements. For the Fox River and Kalamazoo River sites, as described above, assets relating to the AT&T and Nokia indemnities and to the BAT obligations are recorded as payment is supported by contractual agreements, public filings and/or payment history.

Other Matters Kristen Schertzer, et al On March 1, 2019, Cardtronics was named as a defendant in a purported class action lawsuit stylized as Kristen Schertzer, et al. v. Bank of America, N.A., et al., Case No. 3:19-cv-00264, in the United States District Court for the Southern District of California, which alleges harm related to balance inquiry transactions. On September 28, 2020, the District Court issued a denial of Cardtronics’ motion to dismiss and the matter proceeded to the discovery phase. In October 2021, Cardtronics and the putative class representative agreed to settle this matter as to the company only on an individual plaintiff basis. The litigation continues as to the other defendants. Cardtronics will soon be dismissed from the case.

Guarantees and Product Warranties In the ordinary course of business, NCR may issue performance guarantees on behalf of its subsidiaries to certain of its customers and other parties. Some of those guarantees may be backed by standby letters of credit, surety bonds, or similar instruments. In general, under the guarantees, NCR would be obligated to perform, or cause performance, over the term of the underlying contract in the event of an unexcused, uncured breach by its subsidiary, or some other specified triggering event, in each case as defined by the applicable guarantee. NCR believes the likelihood of having to perform under any such guarantee is remote. As of September 30, 2021 and December 31, 2020, NCR had no material obligations related to such guarantees, and therefore its Condensed Consolidated Financial Statements do not have any associated liability balance.

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NCR provides its customers a standard manufacturer’s warranty and records, at the time of the sale, a corresponding estimated liability for potential warranty costs. Estimated future obligations due to warranty claims are based upon historical factors, such as labor rates, average repair time, travel time, number of service calls per machine and cost of replacement parts. When a sale is consummated, the total customer revenue is recognized, provided that all revenue recognition criteria are otherwise satisfied, and the associated warranty liability is recorded using pre-established warranty percentages for the respective product classes.

From time to time, product design or quality corrections are accomplished through modification programs. When identified, associated costs of labor and parts for such programs are estimated and accrued as part of the warranty reserve.

The Company recorded the activity related to the warranty reserve for the nine months ended September 30 as follows:


In millions	2021		2020
Warranty reserve liability
Beginning balance as of January 1	$	18	$	21
Accruals for warranties issued	20		22
Settlements (in cash or in kind)	(20)		(25)
Ending balance as of September 30	$	18	$	18

In addition, NCR provides its customers with certain indemnification rights. In general, NCR agrees to indemnify the customer if a third party asserts patent or other infringement on the part of its customers for its use of the Company’s products subject to certain conditions that are generally standard within the Company’s industries. On limited occasions the Company will undertake additional indemnification obligations for business reasons. From time to time, NCR also enters into agreements in connection with its acquisition and divestiture activities that include indemnification obligations by the Company. The fair value of these indemnification obligations is not readily determinable due to the conditional nature of the Company’s potential obligations and the specific facts and circumstances involved with each particular agreement. The Company has not recorded a liability in connection with these indemnifications, and no current indemnification instance is material to the Company’s financial position. Historically, payments made by the Company under these types of agreements have not had a material effect on the Company’s condensed consolidated financial condition, results of operations or cash flows.

Purchase Commitments The Company has purchase commitments for materials, supplies, services, and property, plant and equipment as part of the normal course of business. This includes a long-term service agreement with Accenture, under which many of NCR's key transaction processing activities and functions are performed.

11. LEASING

Lessee We lease property, vehicles and equipment under operating and financing leases. For leases with terms greater than 12 months, we record the related asset and obligation at the present value of lease payments over the term. We determine the lease term by assuming the exercise of renewal options that are reasonably certain. Leases with a lease term 12 months or less at lease commencement are not recorded on our Condensed Consolidated Balance Sheet and are expensed on a straight-line basis over the lease term in our Condensed Consolidated Statement of Operations. Our leases may include rental escalation clauses, renewal options and/or termination options that are factored into our determination of lease payments when appropriate. When available, we use the rate implicit in the lease to discount lease payments to present value; however, most of our leases do not provide a readily determinable implicit rate. Therefore, we must estimate our incremental borrowing rate to discount the lease payments based on information available at lease commencement. Our incremental borrowing rate is based on a credit-adjusted risk-free rate at commencement date, which best approximates a secured rate over a similar term of lease. Additionally, we do not separate lease and non-lease components for any asset classes, except for those leases embedded in certain service arrangements. Fixed and in-substance fixed payments are included in the recognition of the operating and financing assets and lease liabilities, however, variable lease payments, other than those based on a rate or index, are recognized in the Condensed Consolidated Statements of Operations in the period in which the obligation for those payments is incurred. The Company’s variable lease payments generally relate to payments tied to various indices, non-lease components and payments above a contractual minimum fixed payment.

The following table presents our lease balances as of September 30, 2021 and December 31, 2020:

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)


In millions	Location in the Condensed Consolidated Balance Sheet	September 30, 2021		December 31, 2020
Assets
Operating lease assets	Operating lease assets	$	423	$	344
Finance lease assets	Property, plant and equipment, net	64		55
Accumulated amortization of finance lease assets	Property, plant and equipment, net	(31)		(18)
Total leased assets		$	456	$	381
Liabilities
Current
Operating lease liabilities	Other current liabilities	$	102	$	85
Finance lease liabilities	Other current liabilities	17		15
Noncurrent
Operating lease liabilities	Operating lease liabilities	406		325
Finance lease liabilities	Other liabilities	17		23
Total lease liabilities		$	542	$	448

The following tables present our lease costs for operating and finance leases:


	Three months ended September 30				Nine months ended September 30
In millions	2021		2020		2021		2020
Operating lease cost	$	34	$	31	$	99	$	93
Finance lease cost
Amortization of leased assets	5		4		13		10
Interest on lease liabilities	—		—		1		1
Short-Term lease cost	—		2		2		4
Variable lease cost	10		4		21		20
Total lease cost	$	49	$	41	$	136	$	128

The following tables present the supplemental cash flow information:


	Three months ended September 30				Nine months ended September 30
In millions	2021		2020		2021		2020
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases	$	36	$	32	$	110	$	93
Operating cash flows from finance leases	$	—	$	—	$	1	$	1
Financing cash flows from finance leases	$	5	$	3	$	13	$	9
Lease Assets Obtained in Exchange for Lease Obligations
Operating Leases	$	5	$	12	$	135	$	14
Finance Leases	$	—	$	1	$	2	$	16

The following table reconciles the undiscounted cash flows for each of the first five years and total of the remaining years to the finance lease liabilities and operating lease liabilities recorded on the Condensed Consolidated Balance Sheet as of September 30, 2021:

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)


In millions	Operating Leases		Finance Leases
Remainder of 2021	$	37	$	5
2022	112		17
2023	81		10
2024	65		3
2025	53		—
Thereafter	305		—
Total lease payments	653		35
Less: Amount representing interest	145		1
Present value of lease liabilities	$	508	$	34

The following table presents the weighted average remaining lease term and interest rates:


	September 30, 2021		December 31, 2020
Weighted average lease term:
Operating leases	8.3 years		8.7 years
Finance leases	2.2 years		2.7 years
Weighted average interest rates:
Operating leases	5.67	%	6.45	%
Finance leases	3.96	%	4.59	%

Lessor We have various arrangements for certain point-of-sale equipment under which we are the lessor. These leases meet the criteria for operating lease classification. Lease income associated with these leases is not material.

12. SERIES A CONVERTIBLE PREFERRED STOCK

Holders of Series A Convertible Preferred Stock are entitled to a cumulative dividend at the rate of 5.5% per annum, payable quarterly in arrears. Beginning in the first quarter of 2020, dividends are payable in cash or in-kind at the option of the Company. If the Company does not declare and pay a dividend, the dividend rate will increase to 8.0% per annum until all accrued but unpaid dividends have been paid in full. During the three months ended September 30, 2021, the Company paid cash dividends of $3 million. During the three months ended September 30, 2020, the Company paid dividends-in-kind of $6 million. During the nine months ended September 30, 2021, the Company paid cash dividends of $11 million. During the nine months ended September 30, 2020, the Company paid total dividends of $19 million of which $13 million were dividends-in-kind and $6 million were paid in cash.

The Series A Convertible Preferred Stock is convertible at the option of the holders at any time into shares of common stock at a conversion price of $30.00 per share, or a conversion rate of 33.333 shares of common stock per share of Series A Convertible Preferred Stock. As of September 30, 2021 and December 31, 2020, the maximum number of common shares that could be required to be issued upon conversion of the outstanding shares of Series A Convertible Preferred Stock was 9.2 million shares, respectively.

13. EARNINGS PER SHARE

Basic earnings per share (EPS) is calculated by dividing net income or loss attributable to NCR, less any dividends (declared or cumulative undeclared), deemed dividends, accretion or decretion, redemption or induced conversion on our Series A Convertible Preferred Stock, by the weighted average number of shares outstanding during the period.

In computing diluted EPS, we adjust the numerator used in the basic EPS computation, subject to anti-dilution requirements, to add back the dividends (declared or cumulative undeclared), deemed dividends, accretion or decretion, redemption or induced conversion on our Series A Convertible Preferred Stock. We adjust the denominator used in the basic EPS computation, subject to anti-dilution requirements, to include the dilution from potential shares related to the Series A Convertible Preferred Stock and stock-based compensation plans.

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

The holders of Series A Convertible Preferred Stock, unvested restricted stock units and stock options do not have nonforfeitable rights to common stock dividends or common stock dividend equivalents. Accordingly, the Series A Convertible Preferred Stock, unvested restricted stock units and stock options do not qualify as participating securities. See Note 8, Stock Compensation Plans for share information on NCR’s stock compensation plans.

The components of basic earnings per share are as follows:


In millions, except per share amounts	Three months ended September 30				Nine months ended September 30
	2021		2020		2021		2020
Numerator:
Income (loss) from continuing operations	$	12	$	31	$	33	$	118
Dividends on Series A Convertible Preferred Stock	(4)		(6)		(12)		(19)

Income (loss) from continuing operations attributable to NCR common stockholders	8		25		21		99
Loss from discontinued operations, net of tax	—		—		—		—
Net income (loss) attributable to NCR common stockholders	$	8	$	25	$	21	$	99

Denominator:
Basic weighted average number of shares outstanding	131.5		128.5		130.8		128.2

Basic earnings per share:
From continuing operations	$	0.06	$	0.19	$	0.16	$	0.77
From discontinued operations	—		—		—		—
Total basic earnings per share	$	0.06	$	0.19	$	0.16	$	0.77

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Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

The components of diluted earnings per share are as follows:


In millions, except per share amounts	Three months ended September 30				Nine months ended September 30
	2021		2020		2021		2020
Numerator:
Income (loss) from continuing operations	$	12	$	31	$	33	$	118
Dividends on Series A Convertible Preferred Stock	(4)		(6)		(12)		(19)

Income (loss) from continuing operations attributable to NCR common stockholders	8		25		21		99
Loss from discontinued operations, net of tax	—		—		—		—
Net income (loss) attributable to NCR common stockholders	$	8	$	25	$	21	$	99

Denominator:
Basic weighted average number of shares outstanding	131.5		128.5		130.8		128.2


Dilutive effect of restricted stock units and stock options	6.3		1.2		6.3		1.6
Weighted average diluted shares	137.8		129.7		137.1		129.8

Diluted earnings per share:
From continuing operations	$	0.06	$	0.19	$	0.15	$	0.76
From discontinued operations	—		—		—		—
Total diluted earnings per share	$	0.06	$	0.19	$	0.15	$	0.76

For the three months ended September 30, 2021 shares related to the as-if converted Series A Convertible Preferred Stock of 9.2 million were excluded from the diluted share count because their effect would have been anti-dilutive. For the three months ended September 30, 2021 weighted average restricted stock units and options of 0.1 million were excluded from the diluted share count because their effect would have been anti-dilutive.

For the three months ended September 30, 2020, shares related to the as-if converted Series A Convertible Preferred Stock of 13.6 million were excluded from the diluted share count because their effect would have been anti-dilutive. For the three months ended September 30, 2020, weighted average restricted stock units and stock options of 14.1 million were excluded from the diluted share count because their effect would have been anti-dilutive.

For the nine months ended September 30, 2021, shares related to the as-if converted Series A Convertible Preferred Stock of 9.2 million were excluded from the diluted share count because their effect would have been anti-dilutive. For the nine months ended September 30, 2021, weighted average restricted stock units and stock options of 4.7 million were excluded from the diluted share count because their effect would have been anti-dilutive.

For the nine months ended September 30, 2020, shares related to the as-if converted Series A Convertible Preferred Stock of 13.4 million were excluded from the diluted share count because their effect would have been anti-dilutive. For the nine months ended September 30, 2020, weighted average restricted stock units and stock options of 10.5 million were excluded from the diluted share count because their effect would have been anti-dilutive.

14. DERIVATIVES AND HEDGING INSTRUMENTS

NCR is exposed to certain risks arising from both our business operations and economic conditions. We principally manage exposures to a wide variety of business and operational risk through management of core business activities. We manage interest rate risk associated with our vault cash rental obligations and floating rate-debt by managing the amount, sources, and duration of debt funding and the use of derivative financial instruments. To manage differences in the amount, timing and

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duration of known or expected cash payments related to our existing Term Loan A and vault cash agreements, we entered into interest rate cap agreements in the third quarter of 2021.

Further, a substantial portion of our operations and revenue occur outside the U.S and as such NCR has exposure to approximately 50 functional currencies. Our results can be significantly impacted, both positively and negatively, by changes in foreign currency exchange rates. The Company seeks to mitigate such impact by hedging its foreign currency transaction exposure using foreign currency forward and option contracts.

Foreign Currency Exchange and Interest Rate Risk

The accounting guidance for derivatives and hedging requires companies to recognize all derivative instruments as either assets or liabilities at fair value in the Condensed Consolidated Balance Sheets. The Company designates foreign exchange and interest rate contracts as cash flow hedges of forecasted transactions when they are determined to be highly effective at inception.

We utilize interest rate cap agreements to add stability to interest expense and to manage exposure to interest rate movements as part of our interest rate risk management strategy. Payments and receipts related to interest rate cap agreements are included in cash flows from operating activities in the condensed consolidated statements of cash flows.

Additionally, we utilize foreign exchange contracts including both forwards and options to hedge our exposure of assets, liabilities, and earnings denominated in non-functional currencies. We recognize the gains and losses on these types of hedges in earnings as exchange rates change. We do not enter into hedges for speculative purposes.

At September 30, 2021, each of our outstanding interest rate cap agreements were determined to be highly effective. Amounts reported in accumulated other comprehensive income related to these derivatives will be reclassified to interest expense and cost of product as payments are made on the Company’s variable-rate debt and vault cash rental obligations, respectively. As of September 30, 2021, the balance in AOCI related to interest rate derivatives was zero. We elected to amortize the premium paid for the interest rate cap agreements straight-line over the life of the interest rate contracts.

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The following tables provide information on the location and amounts of derivative fair values in the Condensed Consolidated Balance Sheets:


	Fair Values of Derivative Instruments
	September 30, 2021
In millions	Balance Sheet Location	Notional Amount		Fair Value		Balance Sheet Location	Notional Amount		Fair Value
Derivatives designated as hedging instruments
Foreign exchange contracts	Other current assets	$	—	$	—	Other current liabilities	$	—	$	—
Interest rate contracts	Other assets	$	2,000	$	8	Other liabilities	$	—	$	—
Total derivatives designated as hedging instruments				$	8				$	—
Derivatives not designated as hedging instruments
Foreign exchange contracts	Other current assets	$	307	$	2	Other current liabilities	$	352	$	1
Total derivatives not designated as hedging instruments				$	2				$	1
Total derivatives				$	10				$	1


	Fair Values of Derivative Instruments
	December 31, 2020
In millions	Balance Sheet Location	Notional Amount		Fair Value		Balance Sheet Location	Notional Amount		Fair Value
Derivatives designated as hedging instruments
Foreign exchange contracts	Other current assets	$	—	$	—	Other current liabilities	$	—	$	—
Total derivatives designated as hedging instruments				$	—				$	—
Derivatives not designated as hedging instruments
Foreign exchange contracts	Other current assets	$	150	$	—	Other current liabilities	$	425	$	1
Total derivatives not designated as hedging instruments				$	—				$	1
Total derivatives				$	—				$	1

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The effects of derivative instruments on the Condensed Consolidated Statements of Operations and Condensed Consolidated Statements of Comprehensive Income for the three and nine months ended September 30, 2021 and 2020 were as follows:


In millions	Amount of Gain (Loss) Recognized in Other Comprehensive Income (OCI) on Derivative					Amount of (Gain) Loss Reclassified from AOCI into the Condensed Consolidated Statement of Operations
Derivatives in Cash Flow Hedging Relationships	For the three months ended September 30, 2021		For the three months ended September 30, 2020		Location of (Gain) Loss Reclassified from AOCI into the Condensed Consolidated Statement of Operations	For the three months ended September 30, 2021		For the three months ended September 30, 2020
Foreign exchange contracts	$	—	$	(5)	Cost of products	$	—	$	3


In millions	Amount of Gain (Loss) Recognized in Other Comprehensive Income (OCI) on Derivative					Amount of (Gain) Loss Reclassified from AOCI into the Condensed Consolidated Statement of Operations
Derivatives in Cash Flow Hedging Relationships	For the nine months ended September 30, 2021		For the nine months ended September 30, 2020		Location of (Gain) Loss Reclassified from AOCI into the Condensed Consolidated Statement of Operations (Effective Portion)	For the nine months ended September 30, 2021		For the nine months ended September 30, 2020
Foreign exchange contracts	$	—	$	(5)	Cost of products	$	—	$	2


In millions		Amount of Gain (Loss) Recognized in the Condensed Consolidated Statement of Operations
		Three months ended September 30				Nine months ended September 30
Derivatives not Designated as Hedging Instruments	Location of Gain (Loss) Recognized in the Condensed Consolidated Statement of Operations	2021		2020		2021		2020
Foreign exchange contracts	Other (expense), net	$	(6)	$	4	$	(20)	$	15

Refer to Note 15, Fair Value of Assets and Liabilities, for further information on derivative assets and liabilities recorded at fair value on a recurring basis.

Concentration of Credit Risk

NCR is potentially subject to concentrations of credit risk on accounts receivable and financial instruments such as hedging instruments and cash and cash equivalents. Credit risk includes the risk of nonperformance by counterparties. The maximum potential loss may exceed the amount recognized on the Condensed Consolidated Balance Sheets. Exposure to credit risk is managed through credit approvals, credit limits, selecting major international financial institutions (as counterparties to hedging transactions) and monitoring procedures. NCR’s business often involves large transactions with customers, and if one or more of those customers were to default on its obligations under applicable contractual arrangements, the Company could be exposed to potentially significant losses. However, management believes that the reserves for expected losses are adequate. As of September 30, 2021, we did not have any significant concentration of credit risk related to financial instruments.

15. FAIR VALUE OF ASSETS AND LIABILITIES

Assets and Liabilities Measured at Fair Value on a Recurring Basis

Assets and liabilities recorded at fair value on a recurring basis as of September 30, 2021 and December 31, 2020 are set forth as follows:

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NCR Corporation

Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)


	September 30, 2021
In millions	Total		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)
Assets:
Deposits held in money market mutual funds (1)	$	8	$	8	$	—	$	—
Foreign exchange contracts (2)	2		—		2		—
Interest rate cap agreements (3)	8		—		8		—
Total	$	18	$	8	$	10	$	—
Liabilities:
Foreign exchange contracts (4)	$	1	$	—	$	1	$	—
Total	$	1	$	—	$	1	$	—


	December 31, 2020
In millions	Total		Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)
Assets:
Deposits held in money market mutual funds (1)	$	22	$	22	$	—	$	—
Foreign investments(2)	2		—		2		—
Foreign exchange contracts (2)	—		—		—		—
Total	$	24	$	22	$	2	$	—
Liabilities:

Foreign exchange contracts (4)	$	1	$	—	$	1	$	—
Total	$	1	$	—	$	1	$	—

(1) Included in Cash and cash equivalents in the Condensed Consolidated Balance Sheets.

(2) Included in Other current assets in the Condensed Consolidated Balance Sheets.

(3) Included in Other assets in the Condensed Consolidated Balance Sheets.

(4) Included in Other current liabilities in the Condensed Consolidated Balance Sheets.

Deposits Held in Money Market Mutual Funds A portion of the Company’s excess cash is held in money market mutual funds that generate interest income based on prevailing market rates. Money market mutual fund holdings are measured at fair value using quoted market prices and are classified within Level 1 of the valuation hierarchy.

Foreign Investments The investments primarily include an investment fund similar to a mutual fund. The investments are valued using observable, either directly or indirectly, inputs for substantially the full term of the assets and are classified within Level 2 of the valuation hierarchy.

Foreign Exchange Contracts As a result of our global operating activities, we are exposed to risks from changes in foreign currency exchange rates, which may adversely affect our financial condition. To manage our exposures and mitigate the impact of currency fluctuations on our financial results, we hedge our primary transactional exposures through the use of foreign exchange forward and option contracts. The foreign exchange contracts are valued using the market approach based on observable market transactions of forward rates and are classified within Level 2 of the valuation hierarchy.

Interest Rate Cap Agreements In order to add stability to interest expense and operating costs and to manage exposure to interest rate movements the Company utilizes interest rate cap agreements as part of its interest rate risk management strategy. The interest rate cap agreements are valued using the market standard methodology of discounting the future expected cash receipts that would occur if variable interest rates rise above the strike rate of the caps. The variable interest rates used in the calculation of projected receipts on the cap are based on an expectation of future interest rates derived from observable market interest rate curves and volatilities. As such, the interest rate cap agreements are classified in Level 2 of the fair value hierarchy.

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NCR Corporation

Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

We incorporate credit valuation adjustments to appropriately reflect both our own nonperformance risk and the respective counterparty’s nonperformance risk in the fair value measurements. In adjusting the fair value of our derivative contracts for the effect of nonperformance risk, we consider the impact of netting and any applicable credit enhancements. We measure the credit risk of our derivative financial instruments that are subject to master netting agreements on a net basis by counterparty portfolio.

Although we have determined that the majority of the inputs used to value our derivatives fall within Level 2 of the fair value hierarchy, the credit valuation adjustments utilize Level 3 inputs to evaluate the likelihood of both our own default and counterparty default. As of September 30, 2021, we determined that the credit valuation adjustments are not significant to the overall valuation of our derivatives and therefore, the valuations are classified in Level 2 of the fair value hierarchy.

Assets Measured at Fair Value on a Non-recurring Basis

From time to time, certain assets are measured at fair value on a nonrecurring basis using significant unobservable inputs (Level 3). NCR reviews the carrying values of investments when events and circumstances warrant and considers all available evidence in evaluating when declines in fair value are other-than-temporary declines. There were no material impairment charges or non-recurring fair value adjustments recorded during the three and nine months ended September 30, 2021 and 2020.

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NCR Corporation

Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

16. ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) (AOCI)

Changes in AOCI by Component


In millions	Currency Translation Adjustments		Changes in Employee Benefit Plans		Changes in Fair Value of Effective Cash Flow Hedges		Total
Balance as of December 31, 2020	$	(245)	$	(26)	$	—	$	(271)
Other comprehensive income (loss) before reclassifications	(28)		—		—		(28)
Amounts reclassified from AOCI	—		(1)		—		(1)
Net current period other comprehensive (loss) income	(28)		(1)		—		(29)
Balance as of September 30, 2021	$	(273)	$	(27)	$	—	$	(300)

Reclassifications Out of AOCI


		For the three months ended September 30, 2021
		Employee Benefit Plans
In millions		Amortization of Actuarial Loss (Gain)		Amortization of Prior Service Benefit		Effective Cash Flow Hedge Loss (Gain)		Total
Affected line in Condensed Consolidated Statement of Operations:
	Cost of products	$	—	$	—	$	—	$	—
	Cost of services	—		—		—		—
	Selling, general and administrative expenses	—		(1)		—		(1)
	Research and development expenses	—		1		—		1
	Total before tax	$	—	$	—	$	—	$	—
	Tax expense							—
	Total reclassifications, net of tax							$	—


		For the three months ended September 30, 2020
		Employee Benefit Plans
In millions		Amortization of Actuarial Loss (Gain)		Amortization of Prior Service Benefit		Effective Cash Flow Hedge Loss (Gain)		Total
Affected line in Condensed Consolidated Statement of Operations:
	Cost of products	$	—	$	—	$	3	$	3
	Cost of services	—		—		—		—
	Selling, general and administrative expenses	—		(1)		—		(1)
	Research and development expenses	—		1		—		1

	Total before tax	$	—	$	—	$	3	$	3
	Tax expense							(1)
	Total reclassifications, net of tax							$	2

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NCR Corporation

Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

Reclassifications Out of AOCI


		For the nine months ended September 30, 2021
		Employee Benefit Plans
In millions		Amortization of Actuarial Loss (Gain)		Amortization of Prior Service Benefit		Effective Cash Flow Hedge Loss (Gain)		Total
Affected line in Condensed Consolidated Statement of Operations:
	Cost of products	$	—	$	—	$	—	$	—
	Cost of services	—		(1)		—		(1)
	Selling, general and administrative expenses	—		(1)		—		(1)
	Research and development expenses	—		1		—		1
	Total before tax	$	—	$	(1)	$	—	$	(1)
	Tax expense							—
	Total reclassifications, net of tax							$	(1)


		For the nine months ended September 30, 2020
		Employee Benefit Plans
In millions		Amortization of Actuarial Loss (Gain)		Amortization of Prior Service Benefit		Effective Cash Flow Hedge Loss (Gain)		Total
Affected line in Condensed Consolidated Statement of Operations:
	Cost of products	$	—	$	—	$	2	$	2
	Cost of services	(1)		(2)		—		(3)
	Selling, general and administrative expenses	(1)		(1)		—		(2)
	Research and development expenses	—		1		—		1

	Total before tax	$	(2)	$	(2)	$	2	$	(2)
	Tax expense							1
	Total reclassifications, net of tax							$	(1)

17. SUPPLEMENTAL FINANCIAL INFORMATION

The components of accounts receivable are summarized as follows:


In millions	September 30, 2021		December 31, 2020
Accounts receivable
Trade	$	947	$	1,120
Other	27		48
Accounts receivable, gross	974		1,168
Less: allowance for credit losses	(31)		(51)
Total accounts receivable, net	$	943	$	1,117

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NCR Corporation

Notes to Condensed Consolidated Financial Statements (Unaudited)—(Continued)

Our allowance for credit losses as of September 30, 2021 and December 31, 2020 was $31 million and $51 million, respectively. The impact to our allowance for credit losses for the three months ended September 30, 2021 was a benefit of $2 million, and for the nine months ended September 30, 2021 was an expense of $1 million. We continue to evaluate our reserves in light of the age and quality of our outstanding accounts receivable, risks to specific industries or countries, as well as the COVID-19 pandemic, and adjust the reserves accordingly. Our allowance for credit losses charged to expense for the three and nine months ended September 30, 2020 was $7 million and $26 million, respectively. We increased our allowance for credit losses for the three and nine months ended September 30, 2020 by $3 million and $9 million based upon forecasts that reflect increased economic uncertainty resulting from the COVID-19 pandemic. The Company recorded write-offs against the reserve for the three months ended September 30, 2021 and 2020 of $7 million and $5 million, respectively. The Company recorded write-offs against the reserve for the nine months ended September 30, 2021 and 2020 of $21 million and $11 million, respectively.

The components of inventory are summarized as follows:


In millions	September 30, 2021		December 31, 2020
Inventories
Work in process and raw materials	$	171	$	133
Finished goods	206		135
Service parts	370		333
Total inventories	$	747	$	601

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Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (MD&A)

Third Quarter Overview

Our discussion within MD&A is organized as follows:

•Overview. This section contains background information on our company, summary of significant themes and events during the quarter as well as strategic initiatives and trends in order to provide context for management’s discussion and analysis of our financial condition and results of operations.

•Results of operations. This section contains an analysis of our results of operations presented in the accompanying condensed consolidated statements of income by comparing the results for the three and nine months ended September 30, 2021 to the results for the three and nine months ended September 30, 2020.

•Liquidity and capital resources. This section provides an analysis of our cash flows and a discussion of our contractual obligations at September 30, 2021.

OVERVIEW

BUSINESS OVERVIEW

NCR is a leading software- and services-led enterprise provider in the financial, retail, hospitality, and telecommunications and technology industries (T&T). NCR is a global company that is headquartered in Atlanta, Georgia. NCR offers a range of solutions that help businesses of all sizes run the store, run the restaurant and run self-service banking channels. Our solutions are also designed to support our transition to an as-a-Service company and enable us to be the technology-based service provider of choice to our customers. We categorize our operations into the following segments: Banking, Retail, Hospitality, and T&T. Each of our segments derives its revenue in each of the sales theaters in which NCR operates.

•Banking - We offer solutions to customers in the financial services industry that power their digital transformation through software, services and hardware to deliver differentiated experiences for their customers and improve efficiency for the financial institution. Our managed services and ATM-as-a-Service help banks run their end-to-end ATM channel, positioning NCR as a strategic partner. We augment these solutions by offering a full line of software, services and hardware including interactive teller machines (ITM), and recycling, multi-function and cash dispense ATMs. NCR's digital banking solutions enable anytime-anywhere convenience for a financial institution’s consumer and business customers. We also help institutions implement their digital first platform strategy by providing solutions for banking channel services, transaction processing, imaging, and branch services. Cardtronics provides financial-related services to cardholders. Cardtronics also owns and operates the Allpoint network, a retail-based surcharge-free ATM network. Cardtronics also provides ATM management and ATM equipment-related services to large retail merchants and smaller retailers.

•Retail - We offer software-defined solutions to customers in the retail industry, leading with digital, to connect retail operations end to end to integrate all aspects of a customer’s operations in indoor and outdoor settings from POS, to payments, inventory management, fraud and loss prevention applications, loyalty and consumer engagement. These solutions are designed to improve operational efficiency, selling productivity, customer satisfaction and purchasing decisions; provide secure checkout processes and payment systems; and increase service levels. These solutions include retail-oriented technologies such as comprehensive API-point of sale (POS) retail software platforms and applications, hardware terminals, self-service kiosks including self-checkout (SCO), payment processing solutions, and bar-code scanners.

•Hospitality - We offer technology solutions to customers in the hospitality industry, including table-service, quick-service and fast casual restaurants of all sizes, that are designed to improve operational efficiency, increase customer satisfaction, streamline order and transaction processing and reduce operating costs. Our portfolio includes cloud-based software applications for point-of-sale, back office, payment processing, kitchen production, restaurant management and consumer engagement. We also provide hospitality-oriented hardware products such as POS terminals, order and payment kiosks, bar code scanners, printers and peripherals. And finally, we help reduce the

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complexities of running the restaurant through our services capabilities including strategic advisory, technology deployment and implementation, hardware and software maintenance and managed services.

•Telecommunications and Technology (T&T) - We offer maintenance, managed and professional services using solutions such as remote management and monitoring services, which are designed to improve operational efficiency, network availability and end-user experience, to customers in the telecommunications and technology industry. We also provide such services to end users on behalf of select manufacturers leveraging our global service capability, and resell third party networking products to customers in a variety of industries.

NCR’s reputation is founded upon over 137 years of providing quality products, services and solutions to our customers. At the heart of our customer and other business relationships is a commitment to acting responsibly, ethically and with the highest level of integrity. This commitment is reflected in NCR’s Code of Conduct, which is available on the Corporate Governance page of our website.

SIGNIFICANT THEMES AND EVENTS

As more fully discussed in later sections of this MD&A, the following were significant themes and events for the third quarter of 2021.

•Revenue of $1,901 million, up 20%

•Significant profit margin expansion driven by cost reductions and favorable mix of revenue

•Cash flow from operations of $497 million; Free cash flow of $125 million

•Continued strength in strategic initiatives

STRATEGIC INITIATIVES AND TRENDS

In order to provide long-term value to all of our stakeholders, we set complementary business goals and financial strategies. Our business goal is to be a software and services-led company, and to be the leading technology provider of choice that runs banks, stores and restaurants around the world through our NCR-as-a-Service solutions that help banks, stores and restaurants run better, so they have more time to create customer experiences that drive lasting success. Our financial strategy is to transition our revenue mix so that 80 percent of our total revenue is comprised of software and services revenue, 60 percent of our total revenue is comprised of recurring revenue, and our adjusted EBITDA margin rate increases to 20 percent. Execution of our goals and strategy is driven by the following key pillars: (i) focus on our customers; (ii) take care of our employees; (iii) bring high-quality, innovative products to market; and (iv) leverage our brand.

Cybersecurity Risk Management

Similar to most companies, NCR and its customers are subject to more frequent and increasingly sophisticated cybersecurity attacks. The Company maintains cybersecurity risk management policies and procedures including disclosure controls, which it regularly evaluates for updates, for handling and responding to cybersecurity events. These policies and procedures include internal notifications and engagements and, as necessary, cooperation with law enforcement. Personnel involved in handling and responding to cybersecurity events periodically undertake tabletop exercises to simulate an event. Our internal notification procedures include notifying the applicable Company attorneys, which, depending on the level of severity assigned to the event, may include direct notice to, among others, the Company’s General Counsel, Ethics & Compliance Officer, and Chief Privacy Officer. Company attorneys support efforts to evaluate the materiality of any incidents, determine whether notice to third parties such as customers or vendors is required, determine whether any prohibition on insider trading is appropriate, and assess whether disclosure to stockholders or governmental filings, including with the SEC, are required. Our internal notification procedures also include notifying various NCR Information Technology Services managers, subject matter experts in the Company’s software department and Company leadership, depending on the level of severity assigned to the event.

IMPACTS FROM THE COVID-19 PANDEMIC

We continue to navigate through the challenging times presented by COVID-19 with a sharp focus on safeguarding our employees, helping our customers and managing impacts on our supply chain. Despite the unprecedented environment, our teams are executing at a high level and we are advancing our strategy.

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The COVID-19 pandemic is complex and continues to evolve. While it is difficult to project the long-term impact of the pandemic, we expect it will negatively impact our business at least in the short-term. The ultimate impact on our overall financial condition and operating results will depend on the currently unknowable duration and severity of the pandemic, supply chain challenges and cost escalations including materials, labor and freight, and any additional governmental and public actions taken in response. We continue to evaluate the long-term impact that COVID-19 may have on our business model. There can be no assurance that the measures we have taken or will take will completely offset the negative impact of COVID-19.

Results from Operations

For the three and nine months ended September 30, 2021 compared to the three and nine months ended September 30, 2020

Key Strategic Financial Metrics

The following tables show our key strategic financial metrics for the three and nine months ended September 30, the relative percentage that those amounts represent to total revenue, and the change in those amounts year-over-year. The software and services revenue and recurring revenue metrics below include the results of operations of Cardtronics for the period from the date of acquisition, June 21, 2021 to September 30, 2021.

Software and services revenue as a percentage of total revenue


	Three months ended September 30				Percentage of Total Revenue				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 v 2020
Software & Services	$	1,450	$	1,123	76.3	%	70.7	%	29	%
Hardware	451		466		23.7	%	29.3	%	(3)	%
Total Revenue	$	1,901	$	1,589	100.0	%	100.0	%	20	%


	Nine months ended September 30				Percentage of Total Revenue				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 v 2020
Software & Services	$	3,733	$	3,298	72.9	%	72.1	%	13	%
Hardware	1,389		1,278		27.1	%	27.9	%	9	%
Total Revenue	$	5,122	$	4,576	100.0	%	100.0	%	12	%

Recurring revenue as a percentage of total revenue -


	Three months ended September 30				Percentage of Total Revenue				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 v 2020
Recurring revenue (1)	$	1,181	$	848	62.1	%	53.4	%	39	%
All other products and services	720		741		37.9	%	46.6	%	(3)	%
Total Revenue	$	1,901	$	1,589	100.0	%	100.0	%	20	%


	Nine months ended September 30				Percentage of Total Revenue				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 v 2020
Recurring revenue (1)	$	2,984	$	2,464	58.3	%	53.8	%	21	%
All other products and services	2,138		2,112		41.7	%	46.2	%	1	%
Total Revenue	$	5,122	$	4,576	100.0	%	100.0	%	12	%

(1) Recurring revenue includes all revenue streams from contracts where there is a predictable revenue pattern that will occur at regular intervals with a relatively high degree of certainty. This includes hardware and software maintenance revenue, cloud revenue, payment processing revenue, interchange and network revenue, and certain professional services arrangements as well as term-based software license arrangements that include customer termination rights.

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Net income (loss) from continuing operations and Adjusted EBITDA as a percentage of total revenue


	Three months ended September 30				Percentage of Total Revenue				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 v 2020
Net income (loss) from continuing operations	$	12	$	31	0.6	%	2.0	%	(61)	%
Adjusted EBITDA	$	352	$	249	18.5	%	15.7	%	41	%


	Nine months ended September 30				Percentage of Total Revenue				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 v 2020
Net income (loss) from continuing operations	$	33	$	118	0.6%		2.6	%	(72)	%
Adjusted EBITDA	$	891	$	638	17.4	%	13.9	%	40	%

Non-GAAP Financial Measures:

Adjusted Earnings Before Interest, Taxes, Depreciation and Amortization (Adjusted EBITDA) NCR's management uses the non-GAAP measure Adjusted EBITDA because it provides useful information to investors as an indicator of strength and performance of the Company's ongoing business operations, including funding discretionary spending such as capital expenditures, strategic acquisitions, and other investments. NCR determines Adjusted EBITDA based on GAAP net income (loss) from continuing operations attributable to NCR plus interest expense, net; plus income tax expense (benefit); plus depreciation and amortization; plus stock-based compensation expense; plus other income (expense); plus pension mark-to-market adjustments, pension settlements, pension curtailments and pension special termination benefits and other special items, including amortization of acquisition-related intangibles, restructuring charges, among others. Refer to the table below for the reconciliations of net income (loss) from continuing operations (GAAP) to Adjusted EBITDA (non-GAAP).


	Three months ended September 30				Nine months ended September 30
In millions	2021		2020		2021		2020
Net income (loss) from continuing operations (GAAP)	$	12	$	31	$	33	$	118
Pension mark-to-market adjustments	—		—		—		—
Transformation and restructuring costs	5		19		20		32
Acquisition-related amortization of intangibles	45		21		88		62
Acquisition-related costs	9		—		92		—


Loss on debt extinguishment	42		20		42		20
Interest expense	68		60		174		167
Interest income	—		(3)		(4)		(5)
Depreciation and amortization (excluding acquisition-related amortization of intangibles)	104		70		250		201
Income taxes	29		—		77		(33)
Stock-based compensation expense	38		31		119		76
Adjusted EBITDA (non-GAAP)	$	352	$	249	$	891	$	638

Consolidated Results

The following table shows our results for the three and nine months ended September 30, the relative percentage that those amounts represent to revenue, and the change in those amounts year-over-year.

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	Three months ended September 30				Percentage of Revenue (1)				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 v 2020
Product revenue	$	520	$	521	27.4	%	32.8	%	—	%
Service revenue	1,381		1,068		72.6	%	67.2	%	29	%
Total revenue	1,901		1,589		100.0	%	100.0	%	20	%
Product gross margin	91		69		17.5	%	13.2	%	32	%
Service gross margin	429		358		31.1	%	33.5	%	20	%
Total gross margin	520		427		27.4	%	26.9	%	22	%
Selling, general and administrative expenses	294		254		15.5	%	16.0	%	16	%
Research and development expenses	69		55		3.6	%	3.5	%	25	%
Total operating expenses	363		309		19.1	%	19.4	%	17	%
Income from operations	$	157	$	118	8.3	%	7.4	%	33	%


	Nine months ended September 30				Percentage of Revenue (1)				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 v 2020
Product revenue	$	1,553	$	1,476	30.3	%	32.3	%	5	%
Service revenue	3,569		3,100		69.7	%	67.7	%	15	%
Total revenue	5,122		4,576		100.0	%	100.0	%	12	%
Product gross margin	263		222		16.9	%	15.0	%	18	%
Service gross margin	1,127		974		31.6	%	31.4	%	16	%
Total gross margin	1,390		1,196		27.1	%	26.1	%	16	%
Selling, general and administrative expenses	835		743		16.3	%	16.2	%	12	%
Research and development expenses	204		169		4.0	%	3.7	%	21	%
Total operating expenses	1,039		912		20.3	%	19.9	%	14	%
Income from operations	$	351	$	284	6.9	%	6.2	%	24	%

(1) The percentage of revenue is calculated for each line item divided by total revenue, except for product gross margin and service gross margin, which are divided by the related component of revenue.

Revenue


	Three months ended September 30				Percentage of Total Revenue				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 vs 2020
Product revenue	$	520	$	521	27.4	%	32.8	%	—	%
Service revenue	1,381		1,068		72.6	%	67.2	%	29	%
Total revenue	$	1,901	$	1,589	100.0	%	100.0	%	20	%


	Nine months ended September 30				Percentage of Total Revenue				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 vs 2020
Product revenue	$	1,553	$	1,476	30.3	%	32.3	%	5	%
Service revenue	3,569		3,100		69.7	%	67.7	%	15	%
Total revenue	$	5,122	$	4,576	100.0	%	100.0	%	12	%

Product revenue includes our hardware and software license revenue streams. Service revenue includes hardware and software maintenance revenue, implementation services revenue, cloud revenue, payments processing revenue, interchange and network revenue, as well as professional services revenue.

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For the three and nine months ended September 30, 2021 compared to the three and nine months ended September 30, 2020

Total revenue increased 20% for the three months ended September 30, 2021 compared to the three months ended September 30, 2020. Total revenue increased 12% for the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020. Product revenue for the three months ended September 30, 2021 was flat compared to the three months ended September 30, 2020. Product revenue for the nine months ended September 30, 2021 increased due to growth in SCO and POS revenue partially offset by a decline in ATM revenue. Service revenue for the three and nine months ended September 30, 2021 increased due to growth in software related services, which includes the results of Cardtronics, and hardware maintenance.

Gross Margin


	Three months ended September 30			Percentage of Revenue (1)				Increase (Decrease)
In millions	2021		2020	2021		2020		2021 v 2020
Product gross margin	$	91	69	17.5	%	13.2	%	32	%
Service gross margin	429		358	31.1	%	33.5	%	20	%
Total gross margin	$	520	427	27.4	%	26.9	%	22	%

(1) The percentage of revenue is calculated for each line item divided by the related component of revenue.

For the three months ended September 30, 2021 compared to the three months ended September 30, 2020

Gross margin as a percentage of revenue in the three months ended September 30, 2021 was 27.4% compared to 26.9% in the three months ended September 30, 2020. Gross margin in the three months ended September 30, 2021 included $3 million of transformation and restructuring costs and $23 million of amortization of acquisition-related intangible assets. Gross margin for the three months ended September 30, 2020 included $14 million of transformation and restructuring costs and $5 million of amortization of acquisition-related intangible assets. Excluding these items, gross margin as a percentage of revenue increased from 28.1% to 28.7% due to an increase in the favorable higher margin software and services revenue.


	Nine months ended September 30				Percentage of Revenue (1)				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 v 2020
Product gross margin	$	263	$	222	16.9	%	15.0	%	18	%
Service gross margin	1,127		974		31.6	%	31.4	%	16	%
Total gross margin	$	1,390	$	1,196	27.1	%	26.1	%	16	%

(1) The percentage of revenue is calculated for each line item divided by the related component of revenue.

For the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020

Gross margin as a percentage of revenue in the nine months ended September 30, 2021 was 27.1% compared to 26.1% in the nine months ended September 30, 2020. Gross margin in the nine months ended September 30, 2021 included $14 million of transformation and restructuring costs and $39 million of amortization of acquisition-related intangible assets. Gross margin for the nine months ended September 30, 2020 included $19 million of transformation and restructuring costs and $16 million of amortization of acquisition-related intangible assets. Excluding these items, gross margin as a percentage of revenue increased from 26.9% to 28.2% due to an increase in the favorable higher margin software and services revenue, as well as recurring cost-saving actions.

Selling, General and Administrative Expenses


	Three months ended September 30				Percentage of Total Revenue				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 vs 2020
Selling, general and administrative expenses	$	294	$	254	15.5	%	16.0	%	16	%

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For the three months ended September 30, 2021 compared to the three months ended September 30, 2020

Selling, general, and administrative expenses were $294 million compared to $254 million in the three months ended September 30, 2021 and 2020, respectively. As a percentage of revenue, selling, general and administrative expenses were 15.5% compared to 16.0% in the three months ended September 30, 2021 and 2020, respectively. In the three months ended September 30, 2021, selling, general and administrative expenses included $22 million of amortization of acquisition-related intangible assets and $8 million of acquisition-related costs. In the three months ended September 30, 2020, selling, general and administrative expenses included $2 million of transformation and restructuring costs and $16 million of amortization of acquisition-related intangible assets. Excluding these items, selling, general and administrative expenses decreased as a percentage of revenue from 14.9% to 13.8% due an increase in revenue and recurring cost-saving actions implemented.


	Nine months ended September 30				Percentage of Total Revenue				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 vs 2020
Selling, general and administrative expenses	$	835	$	743	16.3	%	16.2	%	12	%

For the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020

Selling, general, and administrative expenses were $835 million compared to $743 million in the nine months ended September 30, 2021 and 2020, respectively. As a percentage of revenue, selling, general and administrative expenses were 16.3% compared to 16.2% in the nine months ended September 30, 2021 and 2020, respectively. In the nine months ended September 30, 2021, selling, general and administrative expenses included $5 million of transformation and restructuring costs, $49 million of amortization of acquisition-related intangible assets and $77 million of acquisition-related costs. In the nine months ended September 30, 2020, selling, general and administrative expenses included $10 million of transformation and restructuring costs and $46 million of amortization of acquisition-related intangible assets. Excluding these items, selling, general and administrative expenses decreased as a percentage of revenue from 15.0% to 13.7% primarily due an increase in revenue and cost-saving actions implemented.

Research and Development Expenses


	Three months ended September 30				Percentage of Total Revenue				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 v 2020
Research and development expenses	$	69	$	55	3.6	%	3.5	%	25	%

For the three months ended September 30, 2021 compared to the three months ended September 30, 2020

Research and development expenses were $69 million compared to $55 million in the three months ended September 30, 2021 and 2020, respectively. As a percentage of revenue, these costs were 3.6% and 3.5% in the three months ended September 30, 2021 and 2020, respectively. In the three months ended September 30, 2020, research and development expenses included $3 million of transformation and restructuring costs. After considering this item, research and development expenses increased slightly as a percentage of revenue from 3.3% to 3.6% due to an increase in investments related to our strategic initiatives.


	Nine months ended September 30				Percentage of Total Revenue				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 v 2020
Research and development expenses	$	204	$	169	4.0	%	3.7	%	21	%

For the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020

Research and development expenses were $204 million compared to $169 million in the nine months ended September 30, 2021 and 2020, respectively. As a percentage of revenue, these costs were 4.0% and 3.7% in the nine months ended September 30, 2021 and 2020, respectively. In the nine months ended September 30, 2021, research and development expenses included $1 million of costs related to our transformation and restructuring costs. In the nine months ended September 30, 2020, research and development expenses included $3 million of transformation and restructuring costs. After considering this item, research

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and development expenses increased slightly as a percentage of revenue from 3.6% to 4.0% due to increased investments related to our strategic initiatives.

Loss on Debt Extinguishment


	Three months ended September 30				Increase (Decrease)
In millions	2021		2020		2021 v 2020
Loss on extinguishment of debt	$	42	$	20	110	%

For the three months ended September 30, 2021 compared to the three months ended September 30, 2020

Loss on extinguishment of debt was $42 million compared to $20 million in the three months ended September 30, 2021 and 2020, respectively. Loss on extinguishment of debt of $42 million is related to the premium paid for early redemption of $400 million 8.125% of senior secured notes due 2025, which includes the write-off of deferred financing fees of $5 million and a cash redemption premium of $37 million. Refer to Note 5, Debt Obligations of the Notes to Condensed Consolidated Financial Statements for additional discussion on the financing transactions.


	Nine months ended September 30				Increase (Decrease)
In millions	2021		2020		2021 v 2020
Loss on extinguishment of debt	$	42	$	20	110	%

For the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020

Loss on extinguishment of debt was $42 million compared to $20 million in the nine months ended September 30, 2021 and 2020, respectively. Loss on extinguishment of debt of $42 million is related to the premium paid for early redemption of $400 million 8.125% of senior secured notes due 2025, which includes the write-off of deferred financing fees of $5 million and a cash redemption premium of $37 million. Refer to Note 5, Debt Obligations of the Notes to Condensed Consolidated Financial Statements for additional discussion on the financing transactions.

Interest Expense


	Three months ended September 30				Increase (Decrease)
In millions	2021		2020		2021 v 2020
Interest expense	$	68	$	60	13	%

For the three months ended September 30, 2021 compared to the three months ended September 30, 2020

Interest expense was $68 million compared to $60 million in the three months ended September 30, 2021 and 2020, respectively. Interest expense is primarily related to the Company's senior unsecured notes and borrowings under the Company's senior secured credit facility. The main driver was related to the increase in total outstanding debt as a result of the closing of the acquisition of Cardtronics.


	Nine months ended September 30				Increase (Decrease)
In millions	2021		2020		2021 v 2020
Interest expense	$	174	$	167	4	%

For the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020

Interest expense was $174 million compared to $167 million in the nine months ended September 30, 2021 and 2020, respectively. Interest expense is primarily related to the Company's senior unsecured notes and borrowings under the Company's senior secured credit facility. Higher average outstanding principal balances partially offset by the lower average interest rates increased interest expense during the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020.

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Other Income (Expense), net

Other income (expense), net was an expense of $5 million and $6 million in the three months ended September 30, 2021 and 2020, respectively, and was $23 million and $10 million in the nine months ended September 30, 2021 and 2020, respectively, with the components reflected in the following table:


	Three months ended September 30				Nine months ended September 30
In millions	2021		2020		2021		2020
Interest income	$	—	$	2	$	4	$	4
Foreign currency fluctuations and foreign exchange contracts	(5)		(7)		(12)		(12)
Bank-related fees	(4)		(1)		(25)		(4)
Employee benefit plans	3		—		9		2
Other, net	1		—		1		—
Other income (expense), net	$	(5)	$	(6)	$	(23)	$	(10)

In the nine months ended September 30, 2021, the Company incurred bank-related fees of $19 million related to certain structuring and commitment fees as a result of the financing transactions entered into during the first quarter of 2021 related to the transaction with Cardtronics.

Income Taxes


	Three months ended September 30
In millions	2021		2020
Income tax expense (benefit)	$	29	$	—

For the three months ended September 30, 2021 compared to the three months ended September 30, 2020

Income tax provisions for interim (quarterly) periods are based on an estimated annual effective income tax rate calculated separately from the effect of significant, infrequent or unusual items. Income tax expense was $29 million for the three months ended September 30, 2021 compared to zero income tax expense for the three months ended September 30, 2020. The change was primarily driven by a valuation allowance against interest expense deduction carryforwards generated during the three months ended September 30, 2021. Additionally, during the three months ended September 30, 2021, the Company did not recognize any material discrete tax benefits, whereas during the three months ended September 30, 2020, the Company recognized discrete tax benefits resulting from a decrease in the balance of the Company's gross unrecognized tax benefits as a result of lapsing of statutes of limitations.


	Nine months ended September 30				Increase (Decrease)
In millions	2021		2020		2021 v 2020
Income tax expense (benefit)	$	77	$	(33)	(333)	%

For the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020

Income tax expense was $77 million for the nine months ended September 30, 2021 compared to income tax benefit of $33 million for the nine months ended September 30, 2020 The change was primarily driven by higher income before taxes, a valuation allowance against interest expense deduction carryforwards generated during the nine months ended September 30, 2021 and discrete tax expenses and benefits. In the nine months ended September 30, 2021, the Company recognized a $34 million expense from recording a valuation allowance against interest expense deduction carryforwards in the U.S. and a $14 million benefit from the deferred tax impact of a tax law change in the U.K. In the nine months ended September 30, 2020, the Company recognized discrete tax benefits resulting from a decrease in the balance of the Company's gross unrecognized tax benefits as a result of lapsing of statutes of limitations and a $48 million tax benefit for the release of a valuation allowance against U.S. foreign tax credits and the re-establishment of expected foreign tax credit offsets to unrecognized tax benefits.

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The Company is subject to numerous federal, state and foreign tax audits. While we believe that appropriate reserves exist for issues that might arise from these audits, should these audits be settled, the resulting tax effect could impact the tax provision and cash flows in 2021 or future periods.

Revenue and Adjusted EBITDA by Segment

The Company manages and reports its businesses in the following segments: Banking, Retail, Hospitality and T&T. Each of these segments derives its revenue by selling in the sales theaters in which NCR operates. Segments are measured for profitability by the Company’s chief operating decision maker based on revenue and segment adjusted EBITDA. Adjusted EBITDA is defined as GAAP net income (loss) from continuing operations attributable to NCR plus interest expense, net; plus income tax expense (benefit); plus depreciation and amortization; plus stock-based compensation expense; plus other income (expense); plus pension mark-to-market adjustments, pension settlements, pension curtailments and pension special termination benefits and other special items, including amortization of acquisition-related intangibles, restructuring charges, among others. The special items are considered non-operational so are excluded from the adjusted EBITDA metric utilized by our chief operating decision maker in evaluating segment performance and are separately delineated to reconcile back to total reported income from operations. This format is useful to investors because it allows analysis and comparability of operating trends. It also includes the same information that is used by NCR management to make decisions regarding the segments and to assess our financial performance.

The following tables show our segment revenue and adjusted EBITDA for the three and nine months ended September 30, the relative percentage that those amounts represent to revenue, and the change in those amounts year-over-year. The Banking revenue and recurring revenue metrics below include the results of operations of Cardtronics for the period from the date of acquisition, June 21, 2021 to September 30, 2021.


	Three months ended September 30				Percentage of Revenue (1)				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 v 2020
Revenue
Banking	$	1,050	$	777	55.3	%	48.9	%	35	%
Retail	553		556		29.1	%	35.0	%	(1)	%
Hospitality	223		173		11.7	%	10.9	%	29	%
T&T	75		83		3.9	%	5.2	%	(10)	%
Total Revenue	$	1,901	$	1,589	100.0	%	100.0	%	20	%

Adjusted EBITDA by Segment
Banking	$	242	$	144	23.0	%	18.5	%	68	%
Retail	70		81		12.7	%	14.6	%	(14)	%
Hospitality	35		24		15.7	%	13.9	%	46	%
T&T	10		10		13.3	%	12.0	%	—	%
Corporate & Other	(5)		(10)
Total Adjusted EBITDA	$	352	$	249	18.5	%	15.7	%	41	%

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	Nine months ended September 30				Percentage of Revenue (1)				Increase (Decrease)
In millions	2021		2020		2021		2020		2021 v 2020
Revenue
Banking	$	2,615	$	2,303	51.1	%	50.3	%	14	%
Retail	1,661		1,511		32.4	%	33.0	%	10	%
Hospitality	617		502		12.0	%	11.0	%	23	%
T&T	229		260		4.5	%	5.7	%	(12)	%
Total Revenue	$	5,122	$	4,576	100.0	%	100.0	%	12	%

Adjusted EBITDA by Segment
Banking	$	547	$	414	20.9	%	18.0	%	32	%
Retail	235		167		14.1	%	11.1	%	41	%
Hospitality	90		46		14.6	%	9.2	%	96	%
T&T	29		28		12.7	%	10.8	%	4	%
Corporate & Other	(10)		(17)
Total Adjusted EBITDA	$	891	$	638	17.4	%	13.9	%	40	%

(1) The percentage of revenue is calculated for each line item divided by total revenue, except for Adjusted EBITDA, which are divided by the related component of revenue.

Segment Revenue

For the three and nine months ended September 30, 2021 compared to the three and nine months ended September 30, 2020

Banking revenue increased 35% and 14% for the three and nine months ended September 30, 2021, respectively, due to higher software and services revenue, which includes the results of Cardtronics, partially offset by a decline in ATM hardware revenue.

Retail revenue decreased 1% for the three months ended September 30, 2021 due to lower self-checkout hardware revenue partially offset by higher point-of-sale solutions revenue. We are also seeing an impact on the year-over-year comparison due to the shift from selling perpetual software licenses to recurring revenue. Retail revenue increased 10% for the nine months ended September 30, 2021 due to growth in self-checkout and point-of-sale solutions revenue across both of our food-drug-merchandise and convenience-fuel-retail customers.

Hospitality revenue increased 29% and 23% for the three and nine months ended September 30, 2021, respectively, driven primarily by an increase in point-of-sale solutions revenue across both our enterprise and small-and-medium business customers.

T&T revenue decreased 10% and 12% for the three and nine months ended September 30, 2021, respectively, driven by a decrease in services revenue.

Segment Adjusted EBITDA

For the three and nine months ended September 30, 2021 compared to the three and nine months ended September 30, 2020

Banking adjusted EBITDA increased for the three and nine months ended September 30, 2021 primarily driven by the increase in recurring revenue, including the Cardtronics business, as well as costs saving initiatives which lowered operating expenses.

Retail adjusted EBITDA declined for the three months ended September 30, 2021 primarily driven by product mix and higher investments in strategic initiatives. Adjusted EBITDA increased for the nine months ended September 30, 2021 primarily driven by the increase in self-checkout and point-of-sale solutions and recurring revenue as well as maintaining costs saving initiatives while investing more in strategic initiatives.

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Hospitality adjusted EBITDA increased for the three and nine months ended September 30, 2021 primarily driven by an increase in revenue as well as costs saving initiatives which lowered operating expenses.

T&T adjusted EBITDA remained flat for the three months ended September 30, 2021 primarily driven by lower revenue offset by cost saving initiatives which lowered operating expenses.. T&T adjusted EBITDA increased for the nine months ended September 30, 2021 primarily driven by costs saving initiatives which lowered operating expenses.

Financial Condition, Liquidity, and Capital Resources

Cash provided by operating activities was $807 million in the nine months ended September 30, 2021 compared to cash provided by operating activities of $495 million in the nine months ended September 30, 2020. The increase in cash provided by operating activities in the nine months ended September 30, 2021 was driven by higher operating earnings and as well as the agreement entered into during the third quarter of 2021 to sell short-term receivables from certain trade accounts to an unaffiliated financial institution which provided a $274 million benefit to operating cash flows. Refer to Note 6, Trade Receivables Facility in the notes to the Condensed Consolidated Financial Statements for more information.

NCR’s management uses a non-GAAP measure called “free cash flow” to assess the financial performance of the Company. We define free cash flow as net cash provided by (used in) operating activities less capital expenditures for property, plant and equipment, less additions to capitalized software, plus/minus restricted cash settlement activity, plus acquisition-related items, less the impact from the initial sale of trade accounts receivables under the agreement entered into during the 3rd quarter of 2021, and plus pension contributions and settlements. We believe free cash flow information is useful for investors because it relates the operating cash flows from the Company’s continuing and discontinued operations to the capital that is spent to continue and improve business operations. In particular, free cash flow indicates the amount of cash available after capital expenditures for, among other things, investments in the Company’s existing businesses, strategic acquisitions, repurchases of NCR stock and repayment of debt obligations. Free cash flow does not represent the residual cash flow available for discretionary expenditures, since there may be other non-discretionary expenditures that are not deducted from the measure. Free cash flow does not have a uniform definition under GAAP, and therefore NCR’s definition may differ from other companies’ definitions of this measure. This non-GAAP measure should not be considered a substitute for, or superior to, cash flows from operating activities under GAAP.

The table below reconciles net cash provided by operating activities to NCR’s non-GAAP measure of free cash flow for the nine months ended September 30:


	Nine months ended September 30
In millions	2021		2020
Net cash provided by operating activities	$	807	$	495
Expenditures for property, plant and equipment	(68)		(23)
Additions to capitalized software	(174)		(177)
Restricted cash settlement activity	1		(3)
Transaction costs	55		—
Initial sale of trade accounts receivable	(274)		—
Pension contributions	13		14
Free cash flow (non-GAAP)	$	360	$	306

Financing activities and certain other investing activities are not included in our calculation of free cash flow. Other investing activities primarily include business acquisitions, divestitures and investments as well as proceeds from the sale of property, plant and equipment. During the nine months ended September 30, 2021, the payments for business combinations totaled $2,466 million, net of cash acquired, mainly for the cash consideration paid related to the acquisition of Cardtronics completed in the second quarter of 2021. During the nine months ended September 30, 2020, the payments for business combinations was $25 million, mainly for the remaining consideration paid related to the acquisition of Zynstra Ltd. completed in 2019.

Our financing activities include borrowings and repayments of credit facilities and notes. During the nine months ended September 30, 2021, in connection with the acquisition of Cardtronics, we issued new senior unsecured notes for an aggregate principal amount of $1.2 billion and amended and restated the senior secured credit facility to add an incremental term loan for $1.505 billion, of which $200 million converted into the revolving credit facility. We paid $52 million of financing fees related

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to these transactions. Refer to Note 5, Debt Obligations in the notes to the Condensed Consolidated Financial Statements for more information.

Additionally, we redeemed all of the $400 million outstanding aggregate principal amount of the Company’s 8.125% senior notes due 2025. We paid $37 million of early redemptions fees related to these transaction. The $300 million trade receivables securitization facility was extinguished as part of the Purchase Agreement and the Sale Agreements. Refer to Note 5, Debt Obligations and Note 6, Trade Receivables Facility in the notes to the Condensed Consolidated Financial Statements for more information.

Financing activities during the nine months ended September 30, 2021 also included dividends paid on the Series A preferred stock of $11 million, proceeds from stock employee plans of $33 million as well as tax withholding payments on behalf of employees for stock based awards that vested of $28 million. Financing activities during the nine months ended September 30, 2020 included the repurchase of our common stock for a total of $41 million, dividends paid on the Series A preferred stock of $6 million, proceeds from stock employee plans of $12 million and tax withholding payments on behalf of employees for stock based awards that vested of $27 million.

Long Term Borrowings The senior secured credit facility consists of term loan facilities in an aggregate principal amount of $2.055 billion, of which $1.94 billion was outstanding as of September 30, 2021. Additionally, the senior secured credit facility provides for a five-year revolving credit facility with an aggregate principal amount of $1.3 billion, of which $385 million was outstanding as of September 30, 2021. The revolving credit facility also allows a portion of the availability to be used for letters of credit, and as of September 30, 2021, there were $26 million letters of credit outstanding.

As of September 30, 2021, we had outstanding $1.2 billion in aggregate principal balance of 5.125% senior unsecured notes due in 2029, $500 million in aggregate principal balance of 5.750% senior unsecured notes due in 2027, $650 million aggregate principal balance of 5.000% senior unsecured notes due in 2028, $500 million in aggregate principal balance of 6.125% senior unsecured notes due in 2029, and $450 million in aggregate principal balance of 5.250% senior unsecured notes due in 2030.

On August 12, 2021 (the "Redemption Date"), the Company redeemed all of the 8.125% Notes pursuant to which the Company elected to redeem the $400 million aggregate principal amount of the outstanding 8.125% Notes at a redemption price equal to 100% of the principal amount of the 8.125% Notes plus the excess of (if any) (a) the present value at the Redemption Date of (i) the redemption price of 8.125% Notes on April 15, 2022, plus (ii) all required remaining scheduled interest payments due on the 8.125% Notes through April 15, 2022 (but excluding accrued and unpaid interest to, but excluding, the Redemption Date), computed using a discount rate equal to the Adjusted Treasury Rate (as described in the terms of the indenture relating to the 8.125% Notes), over (b) the principal amount of the 8.125% Notes on the Redemption Date, and accrued and unpaid interest to, but excluding, the Redemption Date (the “Redemption Price”).

On September 30, 2021 NCR amended and restated its existing Receivables Financing Agreement to modify certain terms of the Company’s existing revolving trade receivables securitization facility (the “T/R Facility”). As part of the amendment, the Company repaid the outstanding balances under the facility and the borrowing capacity under the facility was eliminated.

See Note 5, Debt Obligations and Note 6, Trade Receivables Facility, of the Notes to Condensed Consolidated Financial Statements for further information on the senior secured credit facility (including certain amendments to such facility) and the senior unsecured notes in connection with the acquisition of Cardtronics.

Employee Benefit Plans In 2021, we expect to make contributions of $20 million to our international pension plans, $39 million to our postemployment plan and $2 million to our postretirement plan. For additional information, refer to Note 9, Employee Benefit Plans of the Notes to the Condensed Consolidated Financial Statements.

Series A Convertible Preferred Stock As of September 30, 2021, the redemption value of the Series A Preferred Stock was approximately $276 million. Holders of Series A Convertible Preferred Stock are entitled to a cumulative dividend at the rate of 5.5% per annum, payable quarterly in arrears. Beginning in the first quarter of 2020, dividends are payable in cash or in-kind at the option of the Company. During the nine months ended September 30, 2021, the Company paid cash dividends of $11 million. During the nine months ended September 30, 2020, the Company paid total dividends of $19 million of which $13 million were dividends-in-kind and $6 million were paid in cash.

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could be required to be issued upon conversion of the outstanding shares of the Series A Convertible Preferred Stock was 9.2 million shares, respectively.

Cash and Cash Equivalents Held by Foreign Subsidiaries Cash and cash equivalents held by the Company's foreign subsidiaries at September 30, 2021 and December 31, 2020 were $367 million and $329 million, respectively. This balance also includes the cash and cash equivalents for Cardtronics plc and its subsidiaries. Under current tax laws and regulations, if cash and cash equivalents and short-term investments held outside the U.S. are distributed to the U.S. in the form of dividends or otherwise, we may be subject to additional U.S. income taxes and foreign withholding taxes, which could be significant.

Summary As of September 30, 2021, our cash and cash equivalents totaled $383 million and our total debt was $5.63 billion.

As of September 30, 2021, our borrowing capacity under the revolving credit facility was approximately $889 million. Our ability to generate positive cash flows from operations is dependent on general economic conditions, competitive pressures, and other business and risk factors described in Item 1A of Part I of the Company’s 2020 Annual Report on Form 10-K and Item 1A of Part II of this Quarterly Report on Form 10-Q (as applicable). If we are unable to generate sufficient cash flows from operations, or otherwise comply with the terms of our credit facilities or senior unsecured notes, we may be required to seek additional financing alternatives.

The COVID-19 pandemic remains complex and rapidly evolving, and the ultimate impact on our overall financial condition and operating results will depend on the currently unknowable duration and severity of the pandemic as well as any additional governmental and public actions taken in response. There can be no assurance that the measures we have taken will completely offset the negative impact of COVID-19.

We believe that we have sufficient liquidity based on our current cash position, cash flows from operations and existing financing to meet our required pension, postemployment, and postretirement plan contributions, remediation and other payments related to the environmental matters, debt servicing obligations, and our operating requirements for the next twelve months.

Contractual and Other Commercial Commitments

There have been no significant changes in our contractual and other commercial obligations as described in our Form 10-K for the year ended December 31, 2020 except as noted below.

During the nine months ended September 30, 2021, we amended and restated our senior secured credit facility and refinanced the term loan facility and revolving credit facility thereunder. In connection with the Cardtronics transaction, we issued a senior secured incremental term loan A facility under the Senior Secured Credit Facility, in an aggregate principal amount of $1.505 billion of which $200 million of the term loan A facility was converted into revolving credit commitments under the Senior Secured Credit Facility. On April 6, 2021, the Company issued $1.2 billion aggregate principal amount of 5.125% senior notes due 2029. On August 12, 2021, the Company redeemed all of the $400 million outstanding aggregate principal amount of the Company’s 8.125% senior notes due 2025. Additionally, the $300 million trade receivables securitization facility was extinguished as part of the Purchase Agreement and the Sale Agreements. Refer to Note 5, Debt Obligations and Note 6, Trade Receivables Facility in the notes to the Condensed Consolidated Financial Statements for more information.

These transactions significantly altered the contractual and other commercial commitments related to debt obligations and interest on debt obligations previously described in our Annual Report on Form 10-K for the year ended December 31, 2020. The following table outlines our future debt obligations and future interest on debt obligations as of September 30, 2021 with projected cash payments in the years shown:


In millions	Total Amounts			2021-2022		2023-2024		2025 & Thereafter
Debt Obligations	$	5,627		$	83	$	596	$	4,948
Interest on debt obligations	1,671		1,671	358		464		849
Total debt obligations	$	7,298		$	441	$	1,060	$	5,797

Off-Balance Sheet Arrangements

We have no material off-balance sheet arrangements as defined by SEC Regulation S-K Item 303 (a) (4) (ii).

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Critical Accounting Policies and Estimates

Management reassessed the critical accounting policies as disclosed in our 2020 Annual Report on Form 10-K and determined that there were no changes to our critical accounting policies or our estimates associated with those policies in the nine months ended September 30, 2021.

New Accounting Pronouncements

See discussion in Note 1, Basis of Presentation and Summary of Significant Accounting Policies of the Notes to the Condensed Consolidated Financial Statements for new accounting pronouncements.

Forward-Looking Statements

This quarterly report on Form 10-Q contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended and Section 21E of the Securities Exchange Act of 1934, as amended, pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 (the “Act”). Forward-looking statements use words such as “expect,” “anticipate,” “outlook,” “intend,” “plan,” “believe,” “will,” “should,” “would,” “potential,” “proposed,” “objective,” “could,” “may,” and words of similar meaning, as well as other words or expressions referencing future events, conditions or circumstances. We intend these forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in the Act. Statements that describe or relate to NCR’s plans, goals, intentions, strategies, or financial outlook, and statements that do not relate to historical or current fact, are examples of forward-looking statements. Forward-looking statements are based on our current beliefs, expectations and assumptions, which may not prove to be accurate, and involve a number of known and unknown risks and uncertainties, many of which are out of NCR’s control. Forward-looking statements are not guarantees of future performance, and there are a number of important factors that could cause actual outcomes and results to differ materially from the results contemplated by such forward-looking statements, including those factors relating to: the impact of the coronavirus (COVID-19) pandemic on our supply chain costs, including but not limited to, materials, labor and freight, business, financial condition and results of operations; domestic and global economic and credit conditions including, in particular, political, consumer, and unemployment conditions, the imposition or threat of protectionist trade policies or import or export tariffs, global and regional market conditions and spending trends, new tax legislation across multiple jurisdictions, modified or new global or regional trade agreements, execution of the United Kingdom’s exit from the European Union, uncertainty over further potential changes in Eurozone participation, fluctuations in oil and commodity prices, and our customer responses to the same; the transformation of our business model to an as-a-service company with focus on, among other items, increased software and services revenue, and recurring revenue; our ability grow software and services and expanding our customer base; our ability to successfully develop and introduce new solutions in the competitive, rapidly changing environment in which we do business; defects, errors, installation difficulties or development delays in our products; disruptions in our data center hosting facilities; our ability to compete effectively within the technology industry; reliance on third party suppliers; our multinational operations, including in new and emerging markets; our ability to successfully integrate acquisitions or effectively manage alliance activities, including but not limited to, the Cardtronics acquisition; continuous improvement, customer experience, restructuring and cost reduction initiatives; our ability to retain key employees, or attract quality new and replacement employees; financing and liquidity risks including: our level of indebtedness; the terms of the documents governing our indebtedness including financial and other covenants; the incurrence of substantially more debt, including secured debt, and similar liabilities, which would increase the risks described in our risk factors relating to indebtedness and repurchase obligations; sufficiency of our cash flows including to service our indebtedness; interest rate risk, which could cause our debt service obligations to increase significantly; our ability to raise the funds necessary to finance a required repurchase of our senior unsecured notes or our Series A Convertible Preferred Stock; a lowering or withdrawal of the ratings assigned to our debt securities by rating agencies; our pension liabilities; data protection, cybersecurity and privacy risks; intellectual property risks including protection, development and our ability to manage third party claims regarding patents and other intellectual property rights; legal and regulatory risks including unanticipated changes to our tax rates and additional income tax liabilities; environmental exposures from our historical and ongoing manufacturing activities; uncertainties with regard to regulations, lawsuits, claims, and other matters across various jurisdictions; other risks including the impact of the terms of our Series A Convertible Preferred Stock relating to voting power, share dilution and market price of our common stock, as well as rights, preferences and privileges that are not held by, and are preferential to, the rights of our common stockholders; actions or proposals from stockholders that do not align with our business strategies or the interests of our other stockholders; potential write-down of the value of certain significant assets; the integration of the business of Cardtronics and realization of anticipated benefits; loss of management personnel and other key employees of NCR and Cardtronics related to the Cardtronics transaction; unknown or developing litigation or claims involving Cardtronics; certain additional significant risks and uncertainties from the Cardtronics business and industry such as reduced need for cash in the marketplace or a decline in the usage of Cardtronics ATMs related to the proliferation of payment options; changes in financial services transaction fees, loss of or change in key merchant contracts or bank sponsorships, change in interchange fees or rates, EFT network rules and regulations compliance, vault cash risks, election by Cardtronics merchant customers not to participate in the surcharge-free network offerings, cash-in-transit risks, and settlement of merchant funds or in the vault cash reconciliations; and increased total indebtedness following completion of the Cardtronics acquisition and the implications related to such indebtedness. Additional information concerning these and other factors can be found in the Company’s filings

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with the U.S. Securities and Exchange Commission, including the Company’s most recent annual report on Form 10-K, quarterly reports on Form 10-Q and current reports on Form 8-K. Any forward-looking statement speaks only as of the date on which it is made. The Company does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.

Information About NCR

NCR encourages investors to visit its web site (http://www.ncr.com), which is updated regularly with financial and other important information about NCR. The contents of the Company’s web site are not incorporated into this quarterly report or the Company’s other filings with the U.S. Securities and Exchange Commission.

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Item 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Market Risk

We are exposed to market risks primarily from changes in foreign currency exchange rates and interest rates. It is our policy to manage our foreign exchange exposure and debt structure in order to manage capital costs, control financial risks and maintain financial flexibility over the long term. In managing market risks, we employ derivatives according to documented policies and procedures, including foreign currency contracts and interest rate swaps. We do not use derivatives for trading or speculative purposes.

Foreign Exchange Risk

Since a substantial portion of our operations and revenue occur outside the United States, and in currencies other than the U.S. Dollar, our results can be significantly impacted by changes in foreign currency exchange rates. We have exposure to approximately 50 functional currencies and are exposed to foreign currency exchange risk with respect to our sales, profits and assets and liabilities denominated in currencies other than the U.S. Dollar. Although we use financial instruments to hedge certain foreign currency risks, we are not fully protected against foreign currency fluctuations and our reported results of operations could be affected by changes in foreign currency exchange rates. To manage our exposures and mitigate the impact of currency fluctuations on the operations of our foreign subsidiaries, we hedge our main transactional exposures through the use of foreign exchange forward and option contracts. These foreign exchange contracts are designated as highly effective cash flow hedges. This is primarily done through the hedging of foreign currency denominated inter-company inventory purchases by the marketing units. All of these transactions are forecasted. We also use derivatives not designated as hedging instruments consisting primarily of forward contracts to hedge foreign currency denominated balance sheet exposures. For these derivatives we recognize gains and losses in the same period as the remeasurement losses and gains of the related foreign currency-denominated exposures.

We utilize non-exchange traded financial instruments, such as foreign exchange forward and option contracts, that we purchase exclusively from highly rated financial institutions. We record these contracts on our balance sheet at fair market value based upon market price quotations from the financial institutions. We do not enter into non-exchange traded contracts that require the use of fair value estimation techniques, but if we did, they could have a material impact on our financial results.

For purposes of analyzing potential risk, we use sensitivity analysis to quantify potential impacts that market rate changes may have on the fair values of our hedge portfolio related to firmly committed or forecasted transactions. The sensitivity analysis represents the hypothetical changes in value of the hedge position and does not reflect the related gain or loss on the forecasted underlying transaction. A 10% appreciation in the value of the U.S. Dollar against foreign currencies from the prevailing market rates would have resulted in a corresponding decrease in the fair value of the hedge portfolio of $23 million as of September 30, 2021. A 10% depreciation in the value of the U.S. Dollar against foreign currencies from the prevailing market rates would have resulted in a corresponding increase in the fair value of the hedge portfolio of $26 million as of September 30, 2021. The Company expects that any increase or decrease in the fair value of the portfolio would be substantially offset by increases or decreases in the underlying exposures being hedged.

The U.S. Dollar was weaker in the third quarter of 2021 compared to the third quarter of 2020 based on comparable weighted averages for our functional currencies. This excludes the effects of our hedging activities and, therefore, does not reflect the actual impact of fluctuations in exchange rates on our operating income.

Interest Rate Risk

We are subject to interest rate risk principally in relation to variable-rate debt. Approximately 59% of our borrowings were on a fixed rate basis as of September 30, 2021. The increase in pre-tax interest expense for the nine months ended September 30, 2021 from a hypothetical 100 basis point increase in variable interest rates would be approximately $9 million, excluding any impact from outstanding interest rate cap agreements.

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Concentrations of Credit Risk

We are potentially subject to concentrations of credit risk on accounts receivable and financial instruments, such as hedging instruments and cash and cash equivalents. Credit risk includes the risk of nonperformance by counterparties. The maximum potential loss may exceed the amount recognized on the balance sheet. Exposure to credit risk is managed through credit approvals, credit limits, selecting major international financial institutions (as counterparties to hedging transactions) and monitoring procedures. Our business often involves large transactions with customers for which we do not require collateral. If one or more of those customers were to default in its obligations under applicable contractual arrangements, we could be exposed to potentially significant losses. Moreover, a prolonged downturn in the global economy could have an adverse impact on the ability of our customers to pay their obligations on a timely basis. We believe that the reserves for potential losses are adequate. As of September 30, 2021, we did not have any significant concentration of credit risk related to financial instruments.

Item 4. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

NCR has established disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934 (the Exchange Act)) to provide reasonable assurance that information required to be disclosed by NCR in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to provide reasonable assurance that information required to be disclosed by NCR in the reports that it files or submits under the Exchange Act is accumulated and communicated to NCR’s management, including its Chief Executive and Chief Financial Officers, as appropriate to allow timely decisions regarding required disclosure. Based on their evaluation as of the end of the third quarter of 2021, conducted under their supervision and with the participation of management, the Company’s Chief Executive and Chief Financial Officers have concluded that NCR’s disclosure controls and procedures are effective to meet such objectives and that NCR’s disclosure controls and procedures adequately alert them on a timely basis to material information relating to the Company (including its consolidated subsidiaries) required to be included in NCR’s Exchange Act filings.

We completed the Cardtronics acquisition on June 21, 2021 (see Note 2, Business Combinations of the Notes to Condensed Consolidated Financial Statements). The scope of management’s assessment of the effectiveness of the Company’s disclosure controls and procedures did not include the internal controls over financial reporting of Cardtronics. This exclusion is in accordance with the SEC Staff’s general guidance that an assessment of a recently acquired business may be omitted from the scope of management’s assessment for one year following the acquisition. Cardtronics represented approximately 15% of our gross revenue for the three months ended September 30, 2021. Total assets of the acquired business as of September 30, 2021 represented approximately 27% of total consolidated assets, consisting principally of goodwill and other intangible assets.

Changes in Internal Control over Financial Reporting

There have been no changes in our internal control over financial reporting that occurred during the three months ended September 30, 2021 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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Part II. Other Information

Item 1. LEGAL PROCEEDINGS

The information required by this item is included in Note 10, Commitments and Contingencies of the Notes to the Condensed Consolidated Financial Statements in this quarterly report and is incorporated herein by reference.

Item 1A. RISK FACTORS

The following information with respect to the acquisition of Cardtronics plc (“Cardtronics”) supplements the disclosure set forth under Part I, Item IA (“Risk Factors”) of the Company's 2020 Annual Report on Form 10-K (“Form 10-K”). In addition to the items noted below, the risk associated with the Cardtronics business are similar to those NCR faces in many respects, and therefore the acquisition will in many cases increase our exposure to the risks noted in our Form 10-K. Additional risks and uncertainties not presently known to us or that are currently not believed to be significant to our business may also affect our actual results and could harm our business, financial conditions and results of operations. If any of the risks and uncertainties described below or any additional risks and uncertainties actually occur, our business, results of operations and financial condition could be materially and adversely affected.

NCR may be unable to integrate the business of Cardtronics successfully or realize certain anticipated benefits. The legal acquisition of Cardtronics closed on June 21, 2021. NCR may fail to realize the anticipated benefits and synergies, which could adversely affect the business, financial condition and operating results of the Company. The success of the acquisition will depend, in significant part, on the ability to successfully integrate the acquired business, grow the revenue of the combined company and realize the anticipated strategic benefits and synergies from the combination. This growth and anticipated benefits may not be realized fully or at all, or may take longer than expected to realize. Actual operating technological, strategic and revenue opportunities, if achieved at all, may be less significant than expected or may take longer to achieve than anticipated. If we are not able to achieve these objectives, NCR's business, financial condition and operating results may be adversely affected.

Uncertainties associated with the acquisition may cause loss of management personnel and other key employees of NCR and Cardtronics, which could adversely affect the future business and operations following the acquisition. NCR and Cardtronics are dependent on the experience and industry knowledge of their officers and other key employees to execute their business plans. Success after the acquisition will depend in part upon NCR's and Cardtronics' ability to retain key management personnel and other key employees. Current and prospective employees may experience uncertainty about their roles following the acquisition which may have an adverse effect on the ability to retain personnel after the acquisition, including key management, who are critical to the future operations of the combined company. We could face disruptions in operations, loss of existing customers, loss of key information, expertise or know-how and unanticipated additional requirements and training costs. In addition, the loss of key personnel could diminish the anticipated benefits of the acquisition. No assurance can be given that we will be able to retain or attract key management personnel and other key employees of NCR and Cardtronics to the same extent that NCR and Cardtronics have previously been able to retain or attract their own employees.

Unknown or developing litigation or claims involving Cardtronics could result in the payment of damages or other remedies, or cause reputational harm to NCR. Cardtronics may be exposed to unknown or developing claims, which could result in one or more litigation matters being asserted against the Company or its subsidiaries. Additionally, stockholder lawsuits are often brought against companies that have entered into merger agreements. Defending against any of these claims, even where the claims are without merit, can result in substantial costs and divert management time and resources. If we are unsuccessful in our defense of any of these claims, we may be forced to pay damages or be subject to other remedies, any of which could have an adverse effect on our business, financial condition and results of operations, or cause reputational harm to NCR.

We are subject to certain additional significant risks and uncertainties from the Cardtronics business and industry. As a result of the acquisition, the following additional risks where identified relate to the Cardtronics business and industry.

•The proliferation of payment options and increasingly frictionless methods of payment other than cash, including credit cards, debit cards, stored-value debit cards, contactless, and mobile payments options, could result in a reduced need for cash in the marketplace and a resulting decline in the usage of Cardtronics ATMs. The continued growth in electronic payment methods, such as mobile phone payments, contactless payments and card only self-service order and payment terminals could result in a reduced need for cash in the marketplace and ultimately, a decline in the usage of ATMs. New payment technology, such as Venmo, Zelle, Square Cash, Facebook Messenger Payments and virtual currencies such as Bitcoin, or other new payment method preferences by consumers could reduce the general population’s need or demand for cash and negatively impact Cardtronics ATM transaction volumes in the future.

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•Cardtronics derives a significant portion of its revenues from ATM and financial services transaction fees which could be reduced by a decline in the usage of ATMs, the ability to charge cardholders fees to use ATMs and the level of transaction fees received, or a decline in the number of ATMs that are operated by Cardtronics, whether as a result of changes in consumer spending preferences, global economic conditions, or otherwise. Additionally, should banks or other ATM operators decrease or eliminate the fees they charge to users of their ATMs or otherwise offer free access to their networks, such action would make transactions at Cardtronics' ATMs comparatively more expensive to consumers and could adversely impact transaction volumes and revenue.

•A substantial portion of the revenue from Cardtronics is placed with a small number of merchants. The expiration, termination or renegotiation of any of these contracts, or if one or more of these merchants were to cease doing business with Cardtronics or substantially reduce its dealings with Cardtronics, could cause Cardtronics' revenues to decline significantly and could adversely impact our business, financial condition and results of operations.

•The majority of the electronic debit networks over which transactions are conducted require sponsorship by a bank, and the loss of any of sponsors and the inability to find a replacement may cause disruptions to Cardtronics' operations. In each of the geographic markets, bank sponsorship is required in order to process transactions over certain networks. In all of the markets served by Cardtronics, ATMs are connected to financial transaction switching networks operated by organizations such as Visa and MasterCard. The rules governing these switching networks require any company sending transactions through these networks to be a bank or a technical service processor that is approved and monitored by a bank. As a result, the operation of the ATM network in all of the markets served by Cardtronics depends on the ability to secure these “sponsor” arrangements with financial institutions.

•Interchange fees may be lowered in some cases at the discretion of the various EFT networks through which transactions are routed, or through potential regulatory changes, thus reducing Cardtronics' future revenues and operating profits. Future changes in interchange rates, some of which we have minimal or no control over, could have an adverse impact on our operations and cash flows.

•Non-compliance with established EFT network rules and regulations could expose Cardtronics to fines, penalties or other liabilities and could negatively impact results of operations. Additionally, new EFT network rules and regulations could require significant amounts of capital to remain in compliance with such rules and regulations. Transactions are routed over various EFT networks to obtain authorization for cash disbursements and to provide account balances. These networks primarily include Star, Pulse, NYCE, Cirrus (MasterCard), and Plus (Visa) in the U.S., and LINK in the U.K., among other networks. EFT networks set the interchange fees that they charge to the financial institutions, as well as the amounts paid to Cardtronics. Additionally, EFT networks, including MasterCard and Visa, establish rules and regulations that ATM providers, including Cardtronics, must comply with in order for member cardholders to use those ATMs. Failure to comply with such rules and regulations could result in penalties and/or fines, which could negatively impact our financial results.

•There is a significant amount of vault cash within Cardtronics' ATMs, which is subject to potential loss due to theft, civil unrest or other events, including natural disasters. Third parties are also relied upon in the various regions to provide Cardtronics with the cash required to operate many of the ATMs. If these third parties were unable or unwilling to provide the necessary cash to operate the ATMs, there would be a need to identify alternative sources of cash to operate the ATMs or Cardtronics would not be able to operate this business.

•The election by Cardtronics merchant customers not to participate in the surcharge-free network offerings could impact the effectiveness of those offerings, which would negatively impact Cardtronics financial results. Financial institutions that are members of the Allpoint network pay a fee in exchange for allowing their cardholders to use selected Cardtronics-owned, managed and/or participating ATMs on a surcharge-free basis. The success of the Allpoint network is dependent upon the participation by Cardtronics merchant customers in that network. In the event a significant number of Cardtronics merchants elect not to participate in the Allpoint network, the benefits and effectiveness of the network would be diminished, thus potentially causing some of the participating financial institutions to not renew their agreements, terminate early, and/or trigger financial penalties, thereby having a negative impact on Cardtronics financial results.

•The cash-in-transit business exposes Cardtronics to additional risks beyond those experienced from the ownership and operation of ATMs. The cash-in-transit operation in the U.K. delivers cash to and collects residual cash from ATMs in that market. The cash-in-transit business exposes Cardtronics to significant risks, including the potential for cash-in-transit losses, employee theft, as well as claims for personal injury, wrongful death, worker’s compensation, punitive damages, and general liability

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•Errors or omissions in the settlement of merchant funds or in the vault cash reconciliations could damage relationships with customers and vault cash providers, respectively, and expose Cardtronics to liability. Cardtronics are responsible for maintaining accurate bank account information for certain merchant customers, financial institution customers and vault cash providers and accurate settlements of funds into these accounts based on the underlying transaction activity.

Total indebtedness following completion of the acquisition will be substantially greater than NCR’s indebtedness prior to completion of the acquisition. This increased level of indebtedness could adversely affect NCR, including by decreasing NCR’s business flexibility and increasing its interest expense. NCR has incurred acquisition-related financing of approximately $2.6 billion, all of which was used to pay the acquisition’s consideration as well as pay fees and expenses related to the acquisition. Accordingly, total indebtedness following completion of the acquisition is substantially greater than NCR’s indebtedness prior to completion of the acquisition. NCR’s substantially increased indebtedness following completion of the acquisition could have the effect, among other things, of reducing NCR’s flexibility to respond to changing business and economic conditions. In addition, the amount of cash required to pay interest has increased due to NCR’s increased indebtedness levels, thus the demands on NCR’s cash resources will be greater than the amount of cash flows required to service the indebtedness of NCR prior to the acquisition. If NCR does not achieve the expected benefits and cost savings from the acquisition, or if the financial performance of the combined company does not meet current expectations, then NCR’s ability to service its indebtedness, or to reduce leverage levels based on debt repayments or cash flow generation, may be adversely impacted.

In addition, NCR’s credit ratings impact the cost and availability of future borrowings and, accordingly, NCR’s cost of capital. NCR’s ratings reflect each rating organization’s opinion of NCR’s financial strength, operating performance and ability to meet its debt obligations. There can be no assurance that NCR will maintain a particular rating in the future or that NCR’s ratings will not be adversely affected by the factors described above.

Item 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

On October 19, 2016, the Board approved a share repurchase program, with no expiration from the date of authorization, for the systematic repurchase of the Company’s common stock to offset the dilutive effects of the Company’s employee stock purchase plan, equity awards and in-kind dividends on the Company’s Series A Convertible Preferred Stock. Availability under this program accrues quarterly based on the average value of dilutive issuances during the quarter.

On March 12, 2017, the Board approved a second share repurchase program, with no expiration from the date of authorization, that provides for the repurchase of up to $300 million of the Company’s common stock. On July 25, 2018, the Board authorized an incremental $200 million of share repurchases under this program.

As of September 30, 2021, $153 million was available for repurchases under the March 2017 program, and approximately $620 million was available for repurchases under the October 2016 dilution offset program. The timing and amount of repurchases under these programs depend upon market conditions and may be made from time to time in open market purchases, privately negotiated transactions, accelerated stock repurchase programs, issuer self-tender offers or otherwise. The repurchases will be made in compliance with applicable securities laws and may be discontinued at any time.

The Company occasionally purchases vested restricted stock or exercised stock options at the current market price to cover withholding taxes. For the three months ended September 30, 2021, 0.1 million shares were purchased at an average price of $43.57 per share.

The Company’s ability to repurchase its common stock is restricted under the Company’s senior secured credit facility and terms of the indentures for the Company’s senior unsecured notes, which prohibit certain share repurchases, including during the occurrence of an event of default, and establish limits on the amount that the Company is permitted to allocate to share repurchases and other restricted payments. The limitations are calculated using formulas based generally on 50% of the Company’s consolidated net income for the period beginning in the third quarter of 2012 through the end of the most recently ended fiscal quarter, subject to certain other adjustments and deductions, with certain prescribed minimums. These formulas are described in greater detail in the Company’s senior secured credit facility and the indentures for the Company’s senior unsecured notes, each of which is filed with the SEC.

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Item 6. EXHIBITS


3 .1			Bylaws of NCR Corporation, amended and restated effective July 21, 2021 (Exhibit 3.1 to the Current Report on Form 8-K of NCR Corporation dated July 21, 2021).

10.1			Receivables Purchase Agreement, dated as of September 30, 2021, by and among NCR Receivables LLC, as seller, NCR Canada Receivables LP, as guarantor, NCR Corporation, as servicer, NCR Canada Corp., as servicer, PNC Bank, National Association, as administrative agent, and PNC Bank, National Association, MUFG Bank, Ltd., Victory Receivables Corporation and the other purchasers from time to time party thereto, as purchasers (Exhibit 10.1 to the Current Report on Form 8-K of NCR Corporation dated September 30, 2021 (the “September 30, 2021 Form 8-K”)).

10.2			Amended and Restated Purchase and Sale Agreement, dated as of September 30, 2021, among NCR Receivables LLC, as buyer, and NCR Corporation, Cardtronics USA, Inc., ATM National, LLC and the other originators from time to time party thereto, as originators (Exhibit 10.2 to the September 30, 2021 Form 8-K).

1 0.3			Canadian Purchase and Sale Agreement, dated as of September 30, 2021, among NCR Canada Receivables LP, as buyer, and NCR Canada Corp. and the other originator originators from time to time party thereto, as originators (Exhibit 10.3 to the September 30, 2021 Form 8-K).

1 0.4			Performance Guaranty, dated as of September 30, 2021, by NCR Corporation, as performance guarantor, and PNC Bank, National Association, as administrative agent (Exhibit 10.4 to the September 30, 2021 Form 8-K).

10.5			Supplement No. 1, dated as of September 30, 2021, to the Amended and Restated Guarantee and Collateral Agreement, dated as of August 22, 2011, as amended and restated as of January 6, 2014, as further amended and restated as of March 31, 2016, among NCR Corporation, the Foreign Borrowers from time to time party thereto, the Subsidiary Loan Parties from time to time party thereto and JPMorgan Chase Bank, N.A., as Administrative Agent.

10.6			Amendment to 2020 Senior Executive Team Market Stock Unit Award Agreement under the NCR Corporation 2017 Stock Incentive Plan (Exhibit 10.1 to the Current Report on Form 8-K of NCR Corporation dated August 11, 2021). *

31.1			Certification pursuant to Rule 13a-14(a) and Rule 15d-14(a) of the Securities Exchange Act of 1934.

31.2			Certification pursuant to Rule 13a-14(a) and Rule 15d-14(a) of the Securities Exchange Act of 1934.

32			Certification pursuant to 18 U.S.C. Section 1350 as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

101			The following materials from NCR Corporation’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2021, formatted in iXBRL (Inline Extensible Business Reporting Language): (i) our condensed consolidated statements of operations for the three and nine months ended September 30, 2021 and 2020; (ii) our condensed consolidated statements of comprehensive income for the three and nine months ended September 30, 2021 and 2020; (iii) our condensed consolidated balance sheets as of September 30, 2021 and December 31, 2020; (iv) our condensed consolidated statements of cash flows for the nine months ended September 30, 2021 and 2020; (v) our condensed consolidated statements of changes in stockholder's equity for the three and nine months ended June 30, 2021 and 2020; and (vi) the notes to our condensed consolidated financial statements.

104			Cover Page Interactive Data File, formatted in Inline XBRL and contained in Exhibit 101.

* Management contracts or compensatory plans/arrangements.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

NCR CORPORATION

Date:

October 29, 2021

By:

/s/ Timothy C. Oliver

Timothy C. Oliver
Senior Executive Vice President and Chief Financial Officer