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FLAGSTAR BANCORP INC - Quarter Report: 2020 March (Form 10-Q)

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 2020
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _________ to _________

Commission File Number: 001-16577
 flagstara09a01a14.jpg
Flagstar Bancorp, Inc.
(Exact name of registrant as specified in its charter).

Michigan
  
38-3150651
(State or other jurisdiction of
  
(I.R.S. Employer
Incorporation or organization)
  
Identification No.)
 
 
 
 
5151 Corporate Drive,
Troy,
Michigan
  
48098-2639
(Address of principal executive offices)
  
(Zip code)
(248) 312-2000
(Registrant’s telephone number, including area code)

Not applicable
(Former name, former address and formal fiscal year, if changed since last report)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.     Yes      No  .
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).     Yes      No  .
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act: 
Large accelerated filer
Accelerated filer
Non-accelerated filer
Smaller reporting company
 
 
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act  ¨.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes      No  .
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Trading symbol
Name of each exchange on which registered
Common stock
FBC
New York Stock Exchange
As of May 10, 2020, 56,729,797 shares of the registrant’s common stock, $0.01 par value, were issued and outstanding.




FLAGSTAR BANCORP, INC.
FORM 10-Q
FOR THE QUARTER ENDED MARCH 31, 2020
TABLE OF CONTENTS
 
 
 
 
 
 
 
Item 1.
 
 
Consolidated Statements of Financial Condition – March 31, 2020 (unaudited) and December 31, 2019
 
Consolidated Statements of Operations – For the three ended March 31, 2020 and 2019 (unaudited)
 
Consolidated Statements of Comprehensive Income – For the three months ended March 31, 2020 and 2019 (unaudited)
 
Consolidated Statements of Stockholders’ Equity – For the three months ended March 31, 2020 and 2019 (unaudited)
 
Consolidated Statements of Cash Flows – For the three months ended March 31, 2020 and 2019 (unaudited)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 2.
Item 3.
Item 4.
 
 
 
 
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.
 
 
 

2



GLOSSARY OF ABBREVIATIONS AND ACRONYMS

The following list of abbreviations and acronyms are provided as a tool for the reader and may be used throughout this Report, including the Consolidated Financial Statements and Notes:
Term
 
Definition
 
Term
 
Definition
ACL
 
Allowance for Credit Losses
 
HELOAN
 
Home Equity Loan
AFS
 
Available for Sale
 
HOLA
 
Home Owners Loan Act
Agencies
 
Federal National Mortgage Association, Federal Home Loan Mortgage Corporation, and Government National Mortgage Association, Collectively
 
Home equity
 
Second Mortgages, HELOANs, HELOCs
ALCO
 
Asset Liability Committee
 
HTM
 
Held to Maturity
ALLL
 
Allowance for Loan Loss
 
HPI
 
Housing Price Index
AOCI
 
Accumulated Other Comprehensive Income (Loss)
 
LIBOR
 
London Interbank Offered Rate
ASU
 
Accounting Standards Update
 
LHFI
 
Loans Held-for-Investment
Basel III
 
Basel Committee on Banking Supervision Third Basel Accord
 
LHFS
 
Loans Held-for-Sale
C&I
 
Commercial and Industrial
 
LTV
 
Loan-to-Value Ratio
CDARS
 
Certificates of Deposit Account Registry Service
 
Management
 
Flagstar Bancorp’s Management
CECL
 
Current Expected Credit Losses
 
MBS
 
Mortgage-Backed Securities
CET1
 
Common Equity Tier 1
 
MD&A
 
Management's Discussion and Analysis
CLTV
 
Combined Loan to Value Ratio
 
MSR
 
Mortgage Servicing Rights
Common Stock
 
Common Shares
 
N/A
 
Not Applicable
CRE
 
Commercial Real Estate
 
N/M
 
Not Meaningful
DCB
 
Desert Community Bank
 
NYSE
 
New York Stock Exchange
Deposit Beta
 
The change in the annualized cost of our deposits, compared to the change in the Federal Reserve discount rate
 
OCC
 
Office of the Comptroller of the Currency
DOJ
 
United States Department of Justice
 
OCI
 
Other Comprehensive Income (Loss)
DOJ Liability
 
2012 Settlement Agreement with the Department of Justice
 
OTTI
 
Other-Than-Temporary-Impairment
DTA
 
Deferred Tax Asset
 
QTL
 
Qualified Thrift Lending
EVE
 
Economic Value of Equity
 
Regulatory Agencies
 
Board of Governors of the Federal Reserve, Office of the Comptroller of the Currency, U.S. Department of the Treasury, Consumer Financial Protection Bureau, Federal Deposit Insurance Corporation, Securities and Exchange Commission
Fannie Mae
 
Federal National Mortgage Association
 
FASB
 
Financial Accounting Standards Board
 
REO
 
Real estate owned and other nonperforming assets, net
FDIC
 
Federal Deposit Insurance Corporation
 
RMBS
 
Residential Mortgage-Backed Securities
Federal Reserve
 
Board of Governors of the Federal Reserve System
 
RWA
 
Risk Weighted Assets
FHA
 
Federal Housing Administration
 
SEC
 
Securities and Exchange Commission
FHLB
 
Federal Home Loan Bank
 
SNC
 
Shared National Credit
FICO
 
Fair Isaac Corporation
 
SOFR
 
Secured Oversight Financing Rate
FRB
 
Federal Reserve Bank
 
TDR
 
Trouble Debt Restructuring
Freddie Mac
 
Federal Home Loan Mortgage Corporation
 
TPO
 
Third Party Originator
FTE
 
Full Time Equivalent Employees
 
UPB
 
Unpaid Principal Balance
GAAP
 
United States Generally Accepted Accounting Principles
 
U.S. Treasury
 
United States Department of Treasury
GNMA
 
Government National Mortgage Association
 
VIE
 
Variable Interest Entities
HELOC
 
Home Equity Lines of Credit
 
XBRL
 
eXtensible Business Reporting Language


3


PART I. FINANCIAL INFORMATION
ITEM 2.
Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following is Management's Discussion and Analysis of the financial condition and results of operations of Flagstar Bancorp, Inc. for the first quarter of 2020, which should be read in conjunction with the financial statements and related notes set forth in Part I, Item 1 of this Form 10-Q and Part II, Item 8 of Flagstar Bancorp, Inc.'s 2019 Annual Report on Form 10-K for the year ended December 31, 2019.

Certain statements in this Form 10-Q, including but not limited to statements included within Management’s Discussion and Analysis of Financial Condition and Results of Operations, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, as amended. These statements are based on the current beliefs and expectations of our management. Actual results may differ from those set forth in forward-looking statements. See Forward-Looking Statements on page 38 of this Form 10-Q and Part I, Item 1A, Risk Factors of Flagstar Bancorp, Inc.'s 2019 Annual Report on Form 10-K for the year ended December 31, 2019. Additional information about Flagstar can be found on our website at www.flagstar.com.

Where we say "we," "us," "our," the "Company," "Bancorp" or "Flagstar," we usually mean Flagstar Bancorp, Inc. However, in some cases, a reference will include our wholly-owned subsidiary Flagstar Bank, FSB (the "Bank"). See the Glossary of Abbreviations and Acronyms on page 3 for definitions used throughout this Form 10-Q.    

Introduction

We are a savings and loan holding company founded in 1993. Our business is primarily conducted through our principal subsidiary, the Bank, a federally chartered stock savings bank founded in 1987. We provide commercial and consumer banking services and we are the 6th largest bank mortgage originator in the nation and the 6th largest subservicer of mortgage loans nationwide. At March 31, 2020, we had 4,415 full-time equivalent employees. Our common stock is listed on the NYSE under the symbol "FBC."

Our relationship-based business model leverages our full-service bank’s capabilities and our national mortgage platform to create and build financial solutions for our customers. At March 31, 2020, we operated 160 full-service banking branches that offer a full set of banking products to consumer, commercial, and government customers. Our banking footprint spans Michigan, Indiana, California, Wisconsin, Ohio and contiguous states.

We originate mortgages through a network of brokers and correspondents in all 50 states and our own loan officers, which includes our direct lending team, from 87 retail locations in 28 states and two call centers. We are also a leading national servicer of mortgage loans and provide complementary ancillary offerings including MSR lending, servicing advance lending and MSR recapture services.

Operating Segments

Our operations are conducted through our three operating segments: Community Banking, Mortgage Originations, and Mortgage Servicing. For further information, see MD&A - Operating Segments and Note 17 - Segment Information.

4



Selected Financial Ratios
(Dollars in millions, except share data)
 
Three Months Ended,
 
March 31, 2020
December 31, 2019
March 31, 2019
 
(In millions and percentages)
Selected Mortgage Statistics:
 
 
 
Mortgage rate lock commitments (fallout-adjusted) (1)
$
11,154

$
8,179

$
6,602

Mortgage loans originated
$
8,591

$
9,303

$
5,513

Mortgage loans sold and securitized
$
7,487

$
8,135

$
5,170

Selected Ratios:
 
 
 
Interest rate spread (2)
2.31
%
2.39
%
2.69
%
Net interest margin
2.81
%
2.91
%
3.09
%
Return on average assets
0.78
%
0.99
%
0.79
%
Return on average common equity
9.82
%
12.69
%
9.16
%
Return on average tangible common equity (3)
11.46
%
14.76
%
11.33
%
Efficiency ratio
77.1
%
78.2
%
81.3
%
Effective tax provision rate
18.5
%
18.1
%
18.4
%
Average Balances:
 
 
 
Average interest-earning assets
$
21,150

$
20,708

$
16,294

Average interest-paying liabilities
$
14,480

$
14,208

$
12,505

Average stockholders' equity
$
1,854

$
1,803

$
1,583

 
March 31, 2020
December 31, 2019
March 31, 2019
 
(In millions, except per share data and percentages)
Selected Statistics:
 
 
 
Book value per common share
$
32.46

$
31.57

$
27.86

Tangible book value per share (4)
$
29.52

$
28.57

$
24.65

Number of common shares outstanding
56,729,789

56,631,236

56,480,086

Common equity-to-assets ratio
6.87
%
7.68
%
8.09
%
Tangible common equity to assets ratio (4)
6.25
%
6.95
%
7.16
%
Capitalized value of mortgage servicing rights
0.95
%
1.21
%
1.27
%
Bancorp Tier 1 leverage (to adjusted avg. total assets)
8.09
%
7.57
%
8.37
%
Bank Tier 1 leverage (to adjusted avg. total assets)
8.19
%
7.71
%
9.04
%
Number of bank branches
160

160

160

Number of FTE employees
4,415

4,453

3,996

(1)
Fallout adjusted refers to mortgage rate lock commitments which are adjusted by a percentage of mortgage loans in the pipeline that are not expected to close based on previous historical experience and the impact of changes in interest rates.
(2)
Interest rate spread is the difference between the annualized yield earned on average interest-earning assets for the period and the annualized rate of interest paid on average interest-bearing liabilities for the period.
(3)
Excludes goodwill and intangibles of $167 million, $170 million, and $182 million at March 31, 2020, December 31, 2019, and March 31, 2019, respectively. See Non-GAAP Financial Measures for further information.
(4)
Excludes goodwill, intangible assets and the associated amortization, net of tax. See Non-GAAP Financial Measures for further information.






5



Results of Operations

The following table summarizes our results of operations for the periods indicated:

 
Three Months Ended March 31,
1Q20 vs. 4Q19
1Q20 vs. 1Q19
 
March 31, 2020
December 31, 2019
March 31, 2019
Change
Change
 
(Dollars in millions, except per share data)
Net interest income
$
148

$
152

$
126

$
(4
)
$
22

Provision for credit losses
14



14

14

Total noninterest income
157

162

109

(5
)
48

Total noninterest expense
235

245

191

(10
)
44

Provision for income taxes
10

11

8

(1
)
2

Net income
$
46

$
58

$
36

$
(12
)
$
10

Adjusted net income (1)
$
46

$
58

$
37

$
(12
)
$
9

Income per share
 
 
 
 
 
Basic
$
0.80

$
1.01

$
0.64

$
(0.21
)
$
0.16

Diluted
$
0.80

$
1.00

$
0.63

$
(0.20
)
$
0.17

Adjusted diluted (1)
$
0.80

$
1.00

$
0.64

$
(0.20
)
$
0.16

(1)
For further information, see MD&A - Use of Non-GAAP Financial Measures.

Overview

Net income was $46 million, or $0.80 per diluted share for the quarter ended March 31, 2020. These results compare to fourth quarter 2019 net income of $58 million, or $1.00 per diluted share, first quarter 2019 net income of $36 million, or $0.63 per diluted share, and first quarter 2019 adjusted net income of $37 million, or $0.64 per diluted share, when excluding acquisition expenses of $1 million net of taxes.

Compared to the fourth quarter 2019, net interest income in the first quarter of 2020 fell $4 million, or 3 percent, reflecting a 10 basis point decrease in net interest margin, despite a full quarter's impact from prior interest rate cuts and the partial impact of the March interest rate cuts in response to COVID-19. Margin compression was partially offset by growth in interest earnings assets.

We also adopted CECL during the quarter, which increased our allowance for loan losses $23 million and our reserve for unfunded commitment $7 million as of January 1, 2020. Our first quarter 2020 provision was $14 million, an increase from $0 million at March 31, 2019 resulting from the forecasted impact of COVID-19 on the economy.

In the first quarter of 2020 our Mortgage business yielded mortgage revenues of $96 million driven by a 36 percent increase in fallout adjusted locks and a $9 million increase in return on our mortgage servicing rights. Our net gain on loan sale margin was 80 basis points, which was reduced 43 basis points as a result of hedge ineffectiveness in the final two weeks of March caused by market disruption from Federal Reserve purchases of agency mortgage-backed securities during that period.


6


Net Interest Income

Comparison to Prior Year Quarter
 
The following table presents details on our net interest margin and net interest income on a consolidated basis:
 
Three Months Ended
 
March 31, 2020
December 31, 2019
March 31, 2019
 
Average
Balance
Interest
Annualized
Yield/
Rate
Average
Balance
Interest
Annualized
Yield/
Rate
Average
Balance
Interest
Annualized
Yield/
Rate
 
(Dollars in millions)
Interest-Earning Assets
 
 
 
 
 
 
 
 
 
Loans held-for-sale
$
5,248

$
49

3.72
%
$
5,199

$
51

3.92
%
$
3,266

$
38

4.72
%
Loans held-for-investment
 
 
 
 
 
 
 
 
 
Residential first mortgage
3,062

27

3.51
%
3,215

30

3.60
%
3,044

28

3.64
%
Home equity
1,019

12

4.73
%
989

12

4.86
%
745

10

5.63
%
Other
816

12

5.77
%
728

11

5.97
%
356

6

7.11
%
Total consumer loans
4,897

51

4.14
%
4,932

53

4.20
%
4,145

44

4.30
%
Commercial real estate
2,949

34

4.61
%
2,763

34

4.91
%
2,250

33

5.66
%
Commercial and industrial
1,667

19

4.52
%
1,726

21

4.80
%
1,594

21

5.39
%
Warehouse lending
2,310

25

4.30
%
2,747

33

4.61
%
1,175

16

5.47
%
Total commercial loans
6,926

78

4.48
%
7,236

88

4.77
%
5,019

70

5.53
%
Total loans held-for-investment (1)
11,823

129

4.34
%
12,168

141

4.54
%
9,164

114

4.97
%
Loans with government guarantees
811

3

1.38
%
678

4

2.16
%
455

3

2.96
%
Investment securities
3,060

19

2.47
%
2,511

16

2.49
%
3,258

24

2.91
%
Interest-earning deposits
208

1

1.75
%
152

1

2.26
%
151

1

2.77
%
Total interest-earning assets
21,150

201

3.78
%
20,708

213

4.04
%
16,294

180

4.43
%
Other assets
2,263

 
 
2,328

 
 
2,144

 
 
Total assets
$
23,413

 
 
$
23,036

 
 
$
18,438

 
 
Interest-Bearing Liabilities
 
 
 
 
 
 
 
 
 
Retail deposits
 
 
 
 
 
 
 
 
 
Demand deposits
$
1,587

$
3

0.75
%
$
1,448

$
3

0.70
%
$
1,220

$
2

0.68
%
Savings deposits
3,384

9

1.07
%
3,335

10

1.19
%
3,089

7

0.95
%
Money market deposits
687

1

0.32
%
700


0.35
%
778

1

0.27
%
Certificates of deposit
2,254

12

2.24
%
2,459

15

2.37
%
2,488

13

2.13
%
Total retail deposits
7,912

25

1.28
%
7,942

28

1.39
%
7,575

23

1.22
%
Government deposits
1,131

3

1.15
%
1,192

4

1.39
%
1,170

4

1.51
%
Wholesale deposits and other
581

4

2.39
%
666

4

2.36
%
387

2

2.23
%
Total interest-bearing deposits
9,624

32

1.33
%
9,800

36

1.46
%
9,132

29

1.30
%
Short-term FHLB advances and other
3,566

12

1.35
%
3,262

15

1.74
%
2,725

17

2.54
%
Long-term FHLB advances
794

3

1.29
%
650

3

1.43
%
153

1

1.54
%
Other long-term debt
496

6

5.33
%
496

7

5.45
%
495

7

5.90
%
Total interest-bearing liabilities
14,480

53

1.46
%
14,208

61

1.65
%
12,505

54

1.75
%
Noninterest-bearing deposits
 
 
 
 
 
 
 
 
 
Retail deposits and other
1,395

 
 
1,332

 
 
1,242

 
 
Custodial deposits (2)
4,776

 
 
4,772

 
 
2,532

 
 
Total non-interest bearing deposits
6,171

 
 
6,104

 
 
3,774

 
 
Other liabilities
908

 
 
921

 
 
576

 
 
Stockholders’ equity
1,854

 
 
1,803

 
 
1,583

 
 
Total liabilities and stockholders' equity
$
23,413

 
 
$
23,036

 
 
$
18,438

 
 
Net interest-earning assets
6,671

 
 
6,500

 
 
3,789

 
 
Net interest income
 
$
148

 
 
$
152

 
 
$
126

 
Interest rate spread (3)
 
 
2.31
%
 
 
2.39
%
 
 
2.69
%
Net interest margin (4)
 
 
2.81
%
 
 
2.91
%
 
 
3.09
%
Ratio of average interest-earning assets to interest-bearing liabilities
 
 
146.1
%
 
 
145.8
%
 
 
130.3
%
Total average deposits
15,795

 
 
15,904

 
 
12,906

 
 
(1)
Includes nonaccrual loans. For further information on nonaccrual loans, see Note 4 - Loans Held-for-Investment.
(2)
Includes noninterest-bearing custodial deposits that arise due to the servicing of loans for others.
(3)
Interest rate spread is the difference between rates of interest earned on interest-earning assets and rates of interest paid on interest-bearing liabilities.
(4)
Net interest margin is net interest income divided by average interest-earning assets.

7


The following table presents the dollar amount of changes in interest income and interest expense for the components of interest-earning assets and interest-bearing liabilities. The table distinguishes between the changes related to average outstanding balances (changes in volume while holding the initial rate constant) and the changes related to average interest rates (changes in average rates while holding the initial balance constant). The rate/volume mix variances are allocated to rate.
 
Three Months Ended March 31, 2020 versus December 31, 2019 Increase (Decrease) Due to:
Three Months Ended March 31, 2020 versus March 31, 2019 Increase (Decrease) Due to:
 
Rate
Volume
Total
Rate
Volume
Total
 
(Dollars in millions)
Interest-Earning Assets
 
 
 
 
 
 
Loans held-for-sale
$
(2
)
$

$
(2
)
$
(12
)
$
23

$
11

Loans held-for-investment
 
 
 
 
 
 
Residential first mortgage
(2
)
(1
)
(3
)
(1
)

(1
)
Home equity



(2
)
4

2

Other

1

1

(2
)
8

6

Total consumer loans
(2
)

(2
)
(5
)
12

7

Commercial real estate
(2
)
2


(9
)
10

1

Commercial and industrial
(1
)
(1
)
(2
)
(3
)
1

(2
)
Warehouse lending
(3
)
(5
)
(8
)
(7
)
16

9

Total commercial loans
(6
)
(4
)
(10
)
(19
)
27

8

Total loans held-for-investment
(8
)
(4
)
(12
)
(24
)
39

15

Loans with government guarantees
(2
)
1

(1
)
(3
)
3


Investment securities

3

3

(4
)
(1
)
(5
)
Interest-earning deposits and other






Total interest-earning assets
$
(12
)
$

$
(12
)
$
(43
)
$
64

$
21

Interest-Bearing Liabilities
 
 
 
 
 
 
Interest-bearing deposits
$
(3
)
$
(1
)
$
(4
)
$
1

$
2

$
3

Short-term FHLB advances and other borrowings
(4
)
1

(3
)
(10
)
5

(5
)
Long-term FHLB advances
(1
)
1



2

2

Other long-term debt
(1
)

(1
)
(1
)

(1
)
Total interest-bearing liabilities
(9
)
1

(8
)
(10
)
9

(1
)
Change in net interest income
$
(3
)
$
(1
)
$
(4
)
$
(33
)
$
55

$
22


Comparison to Prior Quarter

Net interest income decreased $4 million, or 3 percent, to $148 million for the first quarter 2020 as compared to the fourth quarter 2019. The results reflect a 2 percent increase in average earning assets, driven by the purchase of investment securities. Net interest margin decreased 10 basis points, to 2.81 percent for the first quarter 2020 as compared to the fourth quarter 2019. The decrease in margin was driven by the full impact of the prior quarter rate cut and the partial impact of the March rate cuts.

Loans held-for-investment averaged $11.8 billion for the first quarter 2020, decreasing $345 million from the prior quarter. Average warehouse loans decreased $437 million, or 16 percent, consistent with the volume decline in mortgage closings and average residential mortgages decreased $153 million, or 5 percent, due to higher loan repayments.

Average total deposits were $15.8 billion in the first quarter 2020, decreasing $109 million, or 1 percent, from the fourth quarter 2019. Average time and brokered deposits decreased $282 million, or 10 percent, as these higher costs deposits matured and were replaced with less expensive funding.

Comparison to Prior Year    Quarter

Net interest income increased $22 million, for the three months ended March 31, 2020, compared to the same period in 2019. The 17 percent increase was driven by growth in average interest-earning assets led by the loans held-for-sale portfolio and commercial loans HFI portfolio. Net interest margin declined 28 basis points to 2.81 percent for the first quarter 2020, as compared to 3.08 percent in the first quarter of 2019. This margin compression was primarily attributable to a rate cuts that took place near the end of 2019 and in March of 2020.
 

8


Average interest-earnings assets increased $4.9 billion due to growth in the LHFS portfolio as the Bank continued to take advantage of the favorable mortgage environment due to lower rates which have led to higher refinance activity and volume in the mortgage market. Average commercial loans increased $2 billion driven by growth across CRE, C&I and warehouse portfolios. The consumer loan portfolio increased $750 million primarily driven by growth in indirect lending, home equity and other consumer.

Average interest-bearing liabilities increased $2 billion, due to an $841 million and $641 million increase in short-term and long-term FHLB borrowings, respectively. Average total deposits increased $493 million driven by higher custodial deposits which result from growth in subservicing and higher refinance activity.

Provision for Credit Losses

The provision for credit losses and unfunded commitments was $14 million for the three months ended March 31, 2020. Net charge-offs during the period were $2 million. The higher provision of $14 million was driven by changes in the economic forecast which assumed a sudden sharp and severe recession, only partially recovering later in the year due to the economic distress caused by COVID-19. In this scenario, United States gross domestic product ("GDP") contracts 18 percent in the second quarter of 2020, the HPI decreases 3 percent by the end of the year and unemployment spikes to 9 percent before moderating to 7 percent by the end of the year.

For further information on the provision for credit losses see MD&A - Credit Quality.

Noninterest Income

The following tables provide information on our noninterest income and other mortgage metrics:
 
Three months ended
1Q20 vs. 4Q19
1Q20 vs. 1Q19
 
March 31, 2020
December 31, 2019
March 31, 2019
Change
Change
 
 
Net gain on loan sales
$
90

$
101

$
49

$
(11
)
$
41

Loan fees and charges
26

30

17

$
(4
)
$
9

Net return (loss) on mortgage servicing rights
6

(3
)
6

$
9

$

Loan administration income
12

8

11

$
4

$
1

Deposit fees and charges
9

10

8

$
(1
)
$
1

Other noninterest income
14

16

18

$
(2
)
$
(4
)
Total noninterest income
$
157

$
162

$
109

$
(5
)
$
48

 
Three months ended
1Q20 vs. 4Q19
1Q20 vs. 1Q19
 
March 31, 2020
December 31, 2019
March 31, 2019
Change
Change
 
(Dollars in millions)
Mortgage rate lock commitments (fallout-adjusted) (1)
$
11,154

$
8,179

$
6,602

$
2,975

$
4,552

Mortgage loans originated
8,591

9,303

5,513

$
(712
)
$
3,078

Net margin on mortgage rate lock commitments (fallout-adjusted) (1)(2)
0.80
%
1.23
%
0.72
%
(0.43
)%
0.08
%
Mortgage loans sold and securitized
7,487

8,135

5,170

$
(648
)
$
2,317

(1)
Fallout-adjusted refers to mortgage rate lock commitments which are adjusted by estimates of the percentage of mortgage loans in the pipeline that are not expected to close based on our historical experience and impact of changes in interest rates.
(2)
Gain on sale margin is based on net gain on loan sales (excludes net gain on loan sales of $2 million from loans transferred from LHFI during the three months ended March 31, 2020) to fallout-adjusted mortgage rate lock commitments.

9




Comparison to Prior Quarter

Noninterest income decreased $5 million for the three months ended March 31, 2020, compared to the three months ended December 31, 2019, primarily due to the following:

Net gain on loan sales decreased $11 million, or 11 percent, to $90 million, as compared to $101 million in the fourth quarter 2019. Fallout-adjusted locks increased $3.0 billion, or 36 percent, to $11.2 billion, primarily driven by the robust refinance market. The net gain on loan sale margin decreased 43 basis points, to 0.80 percent for the first quarter 2020, as compared to 1.23 percent for the fourth quarter 2019 reflecting $45 million of hedge ineffectiveness caused by the Federal Reserve’s purchases of agency mortgage-backed securities in the last two weeks of March 2020.
Loan fees and charges decreased $4 million driven by lower originations and lower boarding of new subserviced loans in the first quarter 2020 as compared to the fourth quarter 2019.
Net return on mortgage servicing rights increased $9 million, to $6 million for the first quarter of 2020, compared to a $3 million net loss for the fourth quarter 2019 reflecting favorable hedge performance.

Comparison to Prior Year Quarter

Noninterest income increased $48 million for the three months ended March 31, 2020, compared to the three months ended March 31, 2019, primarily due to the following:

Net gain on loan sales increased $41 million, primarily due to $4.6 billion higher fallout adjusted locks driven by the favorable mortgage environment and a shift to retail mix in the first quarter of 2020.
Loan fees and charges increased $9 million primarily driven by higher subservicing ancillary fees as total loans being serviced increased by 121 thousand along with higher mortgage fee income as a result of an increase in originations and higher retail mix.
Other noninterest income declined $4 million primarily driven by the lower rate environment which yielded lower FHLB dividends and other miscellaneous income.

Noninterest Expense

The following table sets forth the components of our noninterest expense:
 
Three Months Ended March 31,
1Q20 vs. 4Q19
1Q20 vs. 1Q19
 
March 31, 2020
December 31, 2019
March 31, 2019
Change
Change
 
(Dollars in millions)
Compensation and benefits
$
102

$
102

$
87

$

$
15

Occupancy and equipment
41

43

38

$
(2
)
$
3

Commissions
29

35

13

$
(6
)
$
16

Loan processing expense
20

20

17

$

$
3

Legal and professional expense
6

9

6

$
(3
)
$

Federal insurance premiums
6

6

4

$

$
2

Intangible asset amortization
3

4

4

$
(1
)
$
(1
)
Other noninterest expense
28

26

22

$
2

$
6

Total noninterest expense
$
235

$
245

$
191

$
(10
)
$
44

Efficiency ratio
77.1
%
75.2
%
81.3
%
1.9
%
1.9
%
Average number of FTE
4,415

4,453

3,996

(38
)
419


Comparison to Prior Quarter

Noninterest expense decreased $10 million for the three months ended March 31, 2020, compared to the three months three months ended December 31, 2019 primarily due to the following:

Commissions decreased $6 million, primarily due to lower closings and favorable channel commission rates.
Legal and professional expense decreased $3 million primarily due to lower IT consulting and external litigation costs.


10



Comparison to Prior Year Quarter

Noninterest expense increased $44 million for the three months ended March 31, 2020, compared to the three months ended March 31, 2019 primarily due to the following:

Compensation and benefits increased $15 million, primarily due to higher average FTE driven by bringing default servicing in house and adding mortgage origination volume over the last year. Compensation and benefits costs were also impacted by seasonal payroll taxes, and overall wage inflation.
Commissions increased $16 million, primarily driven by higher originations along with a shift in channel mix from TPO to direct retail which supports a higher gain on sale but also has higher commission rates.
Occupancy and equipment increased $3 million due to the increase in IT software expenses.
Other noninterest expense increased $6 million primarily driven by higher mortgage related expenses due to the favorable mortgage environment.

Provision for Income Taxes

Our provision for income taxes for the three months ended March 31, 2020, was $10 million and our effective tax rate was 18.5 percent. Our effective tax rate differs from the combined federal and state statutory tax rate primarily due to non-taxable bank owned life insurance and other tax-exempt earnings, partially offset by nondeductible expenses.


11



Operating Segments

Our operations are conducted through three operating segments: Community Banking, Mortgage Originations, and Mortgage Servicing. The Other segment includes the remaining reported activities. The operating segments have been determined based on the products and services offered and reflect the manner in which financial information is currently evaluated by management. Each of the operating segments is complementary to each other and because of the interrelationships of the segments, the information presented is not indicative of how the segments would perform if they operated as independent entities.

    As a result of Management's evaluation of our segments, effective January 1, 2020, certain departments have been re-aligned between the Community Banking and Mortgage Originations. Specifically, a majority of the residential mortgage HFI portfolio is now part of the Mortgage Origination segment. The income and expenses relating to these changes are reflected in our financial statements and all prior period segment financial information has been recast to conform to the current presentation.

For detail on each segment's objectives, strategies, and priorities, please read this section in conjunction with Note 17 - Segment Information.    

Community Banking

Our Community Banking segment serves commercial, governmental and consumer customers in our banking footprint which spans throughout Michigan, Indiana, California, Wisconsin, Ohio and contiguous states. We also serve home builders, correspondents, and commercial customers on a national basis. The Community Banking segment originates and purchases loans, while also providing deposit and fee based services to consumer, business, and mortgage lending customers.

Our commercial customers operate in a diversified range of industries including financial, insurance, service, manufacturing, and distribution. We offer financial products to these customers for use in their normal business operations, as well as providing financing of working capital, capital investments, and equipment. Additionally, our commercial real estate business supports income producing real estate and home builders. The Community Banking segment also offers warehouse lines of credit to non-bank mortgage lenders.

Our Community Banking segment has seen continued growth that has been further boosted by strategic acquisitions. In the last 12 months, our commercial and consumer loan portfolios have grown 60 percent and 12 percent to $8.9 billion and $4.9 billion, respectively. Average deposits for the three months ended March 31, 2020 increased to $10.4 billion, compared to $10.0 billion for the same period in 2019 driven primarily by organic growth.

12



 
Three months ended
1Q20 vs. 4Q19
1Q20 vs. 1Q19
Community Banking
March 31, 2020
December 31, 2019
March 31, 2019
Change
Change
 
 
Summary of Operations
 
 
 
 
 
Net interest income
$
104

$
113

$
93

$
(9
)
$
11

Provision for credit losses
8

2

1

6

7

Net interest income after provision for credit losses
96

111

92

(15
)
4

Net loss on loan sales

(4
)
(3
)
4

3

Loan fees and charges





Loan administration expense
(1
)
(1
)
(1
)


Net return on mortgage servicing rights





Other noninterest income
16

16

12


4

Total noninterest income
15

11

8

4

7

Compensation and benefits
27

26

24

1

3

Commissions
1

1



1

Loan processing expense
2

1

1

1

1

Other noninterest expense
44

42

40

2

4

Total noninterest expense
74

70

66

4

8

Income before indirect overhead allocations and income taxes
37

52

34

(15
)
3

Indirect overhead allocation
(9
)
(11
)
(10
)
2

1

Provision for income taxes
6

9

5

(3
)
1

Net income
$
22

$
32

$
19

$
(10
)
$
3

 
 
 
 
 
 
Key Metrics
 
 
 
 
 
Efficiency Ratio
61.6
%
56.4
%
65.3
%
5.2
 %
(3.7
)%
Return on average assets
1.6
%
2.2
%
2.1
%
(0.6
)%
(0.5
)%
Average number of FTE employees
1,274

1,316

1,308

(42
)
(34
)

Comparison to Prior Quarter

The Community Banking segment reported net income of $22 million for the three months ended March 31, 2020, compared to $32 million for the three months ended December 31, 2019. The $10 million decrease was driven by the following:

Net interest income declined $9 million primarily due to margin compression
Provision for credit losses was $6 million higher driven by loan growth.

Comparison to Prior Year Quarter

The Community Banking segment reported net income of $22 million for the three months ended March 31, 2020, compared to $19 million for the three months ended March 31, 2019. The increase was driven by the following:

Net interest income increased $11 million driven by higher average asset balances partially offset by lower margins due to rate cuts that have occurred over the past year.
Provision for credit losses was $7 million higher primarily due to loan growth.
Noninterest expense increased $8 million driven by growth in our operations and loan portfolios.


13



Mortgage Originations

We are a leading national originator of residential first mortgages. Our Mortgage Origination segment utilizes multiple distribution channels to originate or acquire one-to-four family residential mortgage loans on a national scale, primarily to sell. We originate and retain certain mortgage loans in our LHFI portfolio which generate interest income in the Mortgage Originations segment.
 
Three months ended
1Q20 vs. 4Q19
1Q20 vs. 1Q19
Mortgage Originations
March 31, 2020
December 31, 2019
March 31, 2019
Change
Change
 
(Dollars in millions)
Summary of Operations
 
 
 
 
 
Net interest income
$
42

$
43

$
33

$
(1
)
$
9

Provision (benefit) for credit losses
(3
)
1


(4
)
(3
)
Net interest income after provision for credit losses
45

42

33

3

12

Net gain on loan sales
90

105

52

(15
)
38

Loan fees and charges
17

21

10

(4
)
7

Loan administration expense
(7
)
(8
)
(4
)
1

(3
)
Net return on mortgage servicing rights
6

(3
)
6

9


Other noninterest income
1

2

4

(1
)
(3
)
Total noninterest income
107

117

68

(10
)
39

Compensation and benefits
31

31

24


7

Commissions
28

35

12

(7
)
16

Loan processing expense
10

12

5

(2
)
5

Other noninterest expense
26

25

19

1

7

Total noninterest expense
95

103

60

(8
)
35

Income before indirect overhead allocations and income taxes
57

56

41

1

16

Indirect overhead allocation
(12
)
(12
)
(10
)

(2
)
Provision for income taxes
9

9

7


2

Net income
$
36

$
35

$
24

$
1

$
12

 
 
 
 
 
 
Key Metrics
 
 
 
 
 
Mortgage rate lock commitments (fallout-adjusted) (1)
$
11,145

$
8,169

$
6,602

$
2,976

$
4,543

Efficiency Ratio
63.8
%
64.3
%
58.5
%
(0.5
)%
5.3
%
Return on average assets
1.4
%
1.5
%
1.3
%
(0.1
)%
0.1
%
Average number of FTE employees
1,513

1,506

1,294

7

219

(1)
Fallout adjusted refers to mortgage rate lock commitments which are adjusted by a percentage of mortgage loans in the pipeline that are not expected to close based on our historical experience and the impact of changes in interest rates.

Comparison to Prior Quarter

The Mortgage Originations segment reported net income of $36 million for the three months ended March 31, 2020 and $35 million for the three months ended December 31, 2019. The increase was driven by the following:

The benefit for credit losses was lower as changes in allowance related to volume are recorded at the segment level and our HFI residential loan portfolio declined due to higher prepayments.
Net gain on loan sales decreased $15 million, to $90 million, as compared to $105 million in the fourth quarter 2019. Fallout-adjusted locks increased $3.0 billion, or 36 percent, to $11.2 billion, primarily driven by the robust refinance market. The net gain on loan sale margin decreased 43 basis points, to 0.80 percent for the first quarter 2020, as compared to 1.23 percent for the fourth quarter 2019 reflecting $45 million of hedge ineffectiveness caused by the Federal Reserve’s purchases of agency mortgage-backed securities in the last two weeks of March 2020. The first quarter of 2020 also generated $4 million lower intersegment revenue from the sale of mortgages to Community Banking.
Loan fees and charges, commissions and loan processing expense all decreased due to $712 million lower closings in the first quarter of 2020.


14




Comparison to Prior Year Quarter
    
The Mortgage Originations segment reported net income of $36 million for the three months ended March 31, 2020 and $24 million for the three months ended March 31, 2019. The increase was driven by the following:

Net interest income increased $9 million primarily due to $1.7 billion higher average LHFS balances resulting from increased mortgage production.
The benefit for credit losses was lower as changes in allowance related to volume are recorded at the segment level and our HFI residential loan portfolio declined due to higher prepayments.
Net gain on loan sales increased $38 million driven by $4.5 billion higher fallout adjusted mortgage rate locks and 8 basis points higher margin resulting from a shift in channel mix toward higher margin retail channels.
Compensation increased $7 million reflecting 219 higher FTE, with approximately 60 percent being driven by growth in the retail channel and 40 percent within mortgage fulfillment as capacity has been adjusted in response to growth in the overall mortgage market.
Loan fees and charges, loan administration income, commissions and loan processing expense all increased due to $3.1 billion higher closings and a shift to retail mix in the first quarter of 2020.

Mortgage Servicing
    
The Mortgage Servicing segment services loans when we hold the MSR asset, and subservices mortgage loans for others through a scalable servicing platform on a fee for service basis. We may also collect ancillary fees and earn income through the use of noninterest bearing escrows. The loans we service generate custodial deposits which provide a stable funding source which supports interest-earning asset generation in the Community Banking and Mortgage Origination segments. Revenue for serviced and subserviced loans is earned on a contractual fee basis, with the fees varying based on our responsibilities and the delinquency status of the underlying loans. The Mortgage Servicing segment also services residential mortgages for our LHFI portfolio in the Community Banking segment and our own MSR portfolio in the Mortgage Originations segment for which it earns intersegment revenue on a fee per loan basis.

 
Three months ended
1Q20 vs. 4Q19
1Q20 vs. 1Q19
Mortgage Servicing
March 31, 2020
December 31, 2019
March 31, 2019
Change
Change
 
(Dollars in millions)
Summary of Operations
 
 
 
 
 
Net interest income
$
4

$
5

$
3

$
(1
)
$
1

Net interest income after provision for credit losses
4

5

3

(1
)
1

Loan fees and charges
9

10

7

(1
)
2

Loan administration income
36

34

29

2

7

Total noninterest income
45

43

36

2

9

Compensation and benefits
10

10

6


4

Loan processing expense
7

6

10

1

(3
)
Other noninterest expense
19

16

15

3

4

Total noninterest expense
36

32

31

4

5

Income before indirect overhead allocations and income taxes
13

16

8

(3
)
5

Indirect overhead allocation
(5
)
(5
)
(5
)


Provision for income taxes
2

2



2

Net income
$
6

$
9

$
3

$
(3
)
$
3

 
 
 
 
 
 
Key Metrics
 
 
 
 
 
Efficiency Ratio
73.8
%
66.6
%
81.9
%
7.2
 %
(8.1
)%
Return on average assets
52.1
%
76.1
%
13.1
%
(24.0
)%
39.0
 %
Average number of residential loans serviced
1,082,412

1,042,105

906,271

40,307

176,141

Average number of FTE employees
478

480

271

(2
)
207



15



The following table presents loans serviced and the number of accounts associated with those loans.
 
March 31, 2020
December 31, 2019
March 31, 2019
 
Unpaid Principal Balance (1)
Number of accounts
Unpaid Principal Balance (1)
Number of accounts
Unpaid Principal Balance (1)
Number of accounts
 
(Dollars in millions)
Loan servicing
 
 
 
 
 
 
Subserviced for others (2)
$
193,037

916,989

$
194,638

918,662

$
170,476

814,248

Serviced for others
23,439

102,338

24,003

105,469

21,925

90,622

Serviced for own loan portfolio (3)
8,539

63,085

9,536

66,526

7,631

56,687

Total loans serviced
$
225,015

1,082,412

$
228,177

1,090,657

$
200,032

961,557

(1)
UPB, net of write downs, does not include premiums or discounts.
(2)
Includes temporary short-term subservicing performed as a result of sales of servicing-released MSRs. Includes repossessed assets.
(3)
Includes LHFI (residential first mortgage, home equity and other consumer), LHFS (residential first mortgage), loans with government guarantees (residential first mortgage), and repossessed assets.

Comparison to Prior Quarter

The Mortgage Servicing segment reported net income of $6 million for the three months ended March 31, 2020, compared to net income of $9 million for the three months ended December 31, 2019. The $3 million decrease in net income was primarily driven by a $2 million servicing advance write off related to a legacy sale along with higher occupancy, administrative and software expenses on a relatively flat volume of loans serviced.

Comparison to Prior Year Quarter

The Mortgage Servicing segment reported net income of $6 million for the three months ended March 31, 2020, compared to net income of $3 million for the three months ended March 31, 2019. The $3 million increase in net income was driven by a an increase in average loans serviced, which increased average custodial balances, subservicing fees, late fee income as well as loan administration income. The increase in net income was partially offset by a $4 million increase in noninterest expenses due to the acquisition of the Jacksonville default service center.

Other

The Other segment includes the treasury functions, which include the impact of interest rate risk management, balance sheet funding activities and the investment securities portfolios, as well as other expenses of a corporate nature, including corporate staff, risk management, and legal expenses which are charged to the line of business segments. In addition, the Other segment includes revenue and expenses not directly assigned or allocated to the Community Banking, Mortgage Originations or Mortgage Servicing segments.

16



 
Three months ended
1Q20 vs. 4Q19
1Q20 vs. 1Q19
Other
March 31, 2020
December 31, 2019
March 31, 2019
Change
Change
 
(Dollars in millions)
Summary of Operations
 
 
 
 
 
Net interest income
$
(2
)
$
(9
)
$
(3
)
$
7

$
1

Provision (benefit) for credit losses
9

(3
)
(1
)
12

10

Net interest income after provision for credit losses
(11
)
(6
)
(2
)
(5
)
(9
)
Loan administration (expense) income
(16
)
(16
)
(13
)

(3
)
Other noninterest income
6

8

10

(2
)
(4
)
Total noninterest income
(10
)
(9
)
(3
)
(1
)
(7
)
Compensation and benefits
34

36

33

(2
)
1

Commissions

(1
)
1

1

(1
)
Loan processing expense
1

1

1



Other noninterest expense
(5
)
5


(10
)
(5
)
Total noninterest expense
30

41

35

(11
)
(5
)
Income before indirect overhead allocations and income taxes
(51
)
(56
)
(40
)
5

(11
)
Indirect overhead allocation
26

27

25

(1
)
1

Provision for income taxes
(7
)
(10
)
(4
)
3

(3
)
Net income (loss)
$
(18
)
$
(19
)
$
(11
)
$
1

$
(7
)
 
 
 
 
 
 
Key Metrics
 
 
 
 
 
Average number of FTE employees
1,149

1,150

1,092

(1
)
57


Comparison to Prior Quarter

The Other segment reported a net loss of $18 million, for the three months ended March 31, 2020, compared to a net loss of $19 million for the three months ended December 31, 2019. The $1 million decrease in losses was primarily driven by the following:

Net interest income increased $7 million. Fourth quarter 2019 interest income was more severely impacted by the rate declines throughout the year and the Bank being in an asset sensitive position as compared to the first quarter 2020.
Provision for credit losses was $12 million higher driven by COVID-19's impact to our economic forecast.

Comparison to Prior Year Quarter

The Other segment reported a net loss of $18 million, for the three months ended March 31, 2020, compared to a net loss of $11 million for the three months ended March 31, 2019. The $7 million increase in losses was primarily due to a higher provision for credit losses driven by COVID-19's impact to our economic forecast.


Risk Management

Certain risks are inherent in our business and include, but are not limited to operational, strategic, credit, regulatory compliance, legal, reputational, liquidity, market and cyber. We continuously invest in our risk management activities which are focused on ensuring we properly identify, measure and manage such risks across the entire enterprise to maintain safety and soundness and maximize profitability. We hold capital to protect us from unexpected loss arising from these risks.

A comprehensive discussion of risks affecting us can be found in the Risk Factors section included in Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2019 and in Item 1A of this Quarterly Report on Form 10-Q. Some of the more significant processes used to manage and control credit, market, liquidity and operational risks are described in the following paragraphs.


17



Credit Risk

Credit risk is the risk of loss to us arising from an obligor’s inability or failure to meet contractual payment or performance terms. We provide loans, extend credit, and enter into financial derivative contracts, all of which have related credit risk. We manage credit risk using a thorough process designed to ensure we make prudent and consistent credit decisions. The process was developed with a focus on utilizing risk-based limits and credit concentrations while emphasizing diversification on a geographic, industry and customer level. The process utilizes documented underwriting guidelines, comprehensive documentation standards, and ongoing portfolio monitoring including the timely review and resolution of credits experiencing deterioration. These activities, along with the management of credit policies and credit officers’ delegated authority, are centrally managed by our credit risk team.

We maintain credit limits in compliance with regulatory requirements. Under the Home Owners Loan Act (HOLA), the Bank may not make a loan or extend credit to a single or related group of borrowers in excess of 15 percent of Tier 1 and Tier 2 capital plus any portion of the allowance for credit losses not included in the Tier 2 capital. This limit was $300 million as of March 31, 2020. We maintain a more conservative maximum internal Bank credit limit than required by HOLA of $100 million to any one borrower/obligor relationship, with the exception of warehouse borrower/obligor relationships which have a higher internal Bank limit of $125 million as all advances are fully collateralized by residential mortgage loans and this asset class has had very low levels of historical loss. We have a tracking and reporting process to monitor lending concentration levels, and all credit exposures to a single or related borrower that exceed $50 million must be approved by the Board of Directors.

Our commercial loan portfolio has been built on our relationship-based lending strategy. We provide financing and banking products to our commercial customers in our core banking footprint and will follow those established customer relationships to meet their financing needs in areas outside of our footprint. We have also formed relationship lending on a national scale through our home builder finance and warehouse lending businesses. At March 31, 2020, we had $9 billion in our commercial loan portfolio with our warehouse lending and home builder finance businesses accounting for 58 percent of the total. Of the remaining commercial loans in our portfolio, the majority of CRE and C&I loans were with customers who have established relationships within our core banking footprint.

Credit risk within the commercial loan portfolio is managed using concentration limits based on line of business, industry, geography, and product type. This is managed through the use of strict underwriting guidelines detailed in credit policies, ongoing loan level reviews, monitoring of the concentration limits and continuous portfolio risk management reporting. The commercial credit policy outlines the risks and underwriting requirements and provides a framework for all credit and lending activities. Our commercial loan credit policies consider maturity and amortization terms, maximum LTVs, minimum debt service coverage ratios, construction loan monitoring procedures, appraisal requirements, pro-forma analysis requirements and thresholds for product specific advance rates.

We typically originate loans on a recourse basis with full or partial guarantees. On a limited basis, we may approve loans without recourse if sufficient consideration is provided in the loan structure. Non-recourse loans primarily have low LTVs, strong cash flow coverage or other mitigating factors supporting the lack of a guaranty. These guidelines also require an appraisal of pledged collateral prior to closing and on an as-needed basis when market conditions justify. We contract with a variety of independent licensed professional firms to conduct appraisals that are in compliance with our internal commercial credit and appraisal policies and regulatory requirements.

Our commercial loan portfolio includes leveraged lending. The Bank defines a transaction as leveraged when two or more of the following conditions exist; 1) proceeds from the loan are used for buyouts, acquisitions, recapitalization or capital distributions 2) the borrower's total funded debt to EBITDA ratio is greater than four or Senior Funded Debt to EBITA ratio is greater than three 3) borrower with a high debt to net worth ratio within its industry or sector as defined by internal limits 4) debt leverage significantly exceeds industry norms or historical levels for leverage as defined by internal limits. Leveraged lending transactions typically result in leverage ratios that are significantly above industry norms or historical levels. Our leveraged lending portfolio and other loan portfolios with above-average default probabilities tend to behave similarly during a downturn in the general economy or a downturn within a specific sector. Consequently, we take steps to avoid undue concentrations by setting limits consistent with our appetite for risk and our financial capacity. In addition, there are specific underwriting conditions set for our leveraged loan portfolio and there is additional emphasis on certain items beyond the standard underwriting process including synergies, collateral shortfall and projections.

Our commercial loan portfolio also includes loans that are part of the Shared National Credit ("SNC") Program. A SNC is defined as any loan or loan commitment of at least $100 million that is shared by three or more supervised institutions. On an annual basis, a joint regulatory task force performs a risk assessment of all SNCs. When completed, these risk ratings are

18



shared and our risk rating must be no better than the risk rating listed in the SNC assessment. Exposure and credit quality for SNCs are carefully monitored and reported internally.

For our commercial real estate portfolio, including owner and nonowner-occupied-properties and home builder finance lending, we obtain independent appraisals as part of our underwriting and monitoring process. These appraisals are reviewed by an internal appraisal group that is independent from our sales and credit teams.

The home builder finance group is a national relationship-based lending platform that focuses on markets with strong housing fundamentals and higher population growth potential. The team primarily originates construction and development loans. We generally lend in metropolitan areas or counties where verifiable market statistics and data are readily available to support underwriting and ongoing monitoring. We also evaluate the jurisdictions & laws, demographic trends (age, population and income), housing characteristics and economic indicators (unemployment, economic growth, household income trends) for the geographies where our borrowers primarily operate. We engage independent licensed professionals to supply market studies and feasibility reports, environmental assessments and project site inspections to complement the procedures we perform internally. Further, we perform ongoing monitoring of the projects including periodic inspections of collateral and annual portfolio and individual credit reviews.

The consumer loan portfolio has been built on strong underwriting criteria and within concentration limits intended to diversify our risk profile. We have built our consumer loan portfolio by adding high quality first mortgage loans to our balance sheet making up 61.1 percent of our total consumer loan portfolio at March 31, 2020. We have also grown our home equity loans and lines of credit as well as our other consumer loan portfolio.

Loans held-for-investment

The following table summarizes loans held-for-investment by category:
 
Three months ended
1Q20 vs. 4Q19
1Q20 vs. 1Q19
 
March 31, 2020
December 31, 2019
March 31, 2019
Change
Change
 
(Dollars in millions)
Consumer loans
 
 
 
 
 
Residential first mortgage
$
2,964

$
3,154

$
3,100

$
(190
)
$
(136
)
Home equity (1)
$
1,028

$
1,024

$
796

$
4

$
232

Other
$
858

$
729

$
433

$
129

$
425

Total consumer loans
4,850

4,907

4,329

(57
)
521

Commercial loans
 
 
 
 

Commercial real estate
$
3,092

$
2,828

$
2,324

264

768

Commercial and industrial
$
1,880

$
1,634

$
1,651

246

229

Warehouse lending
$
3,973

$
2,760

$
1,632

1,213

2,341

Total commercial loans
8,945

7,222

5,607

1,723

3,338

Total loans held-for-investment
$
13,795

$
12,129

$
9,936

$
1,666

$
3,859

(1)
Includes second mortgages, HELOCs and HELOANs.

Prior to COVID-19 we had continued to strengthen our Community Banking segment by growing LHFI. Our commercial loan portfolio grew $1.7 billion, or 13 percent, from December 31, 2019 to March 31, 2020, led by growth in our warehouse lending portfolio due to increased refinance activity in the mortgage industry. In addition, our consumer loan portfolio decreased $57 million, or 4 percent, from December 31, 2019 to March 31, 2020. A $129 million increase in other consumer loans was more than offset by a $190 million decrease in residential first mortgage loans due to higher refinance activity and lower originations to the HFI portfolio. Since COVID-19 began, we are focusing on our lower-risk, higher return warehouse lending portfolio while shifting to a credit management focus, rather than growth, on our remaining commercial portfolio due to economic conditions. At the present time, new relationships require approval of our CEO, Chief Credit Officer and Chief Lending Officer.
    
Residential first mortgage loans. We originate or purchase various types of conforming and non-conforming fixed and adjustable rate loans underwritten using Fannie Mae and Freddie Mac guidelines for the purpose of purchasing or refinancing owner occupied and second home properties. We typically hold certain mortgage loans in LHFI that do not qualify for sale to

19



the Agencies and that have an acceptable yield and risk profile. The LTV requirements on our residential first mortgage loans vary depending on occupancy, property type, loan amount, and FICO scores. Loans with LTVs exceeding 80 percent are required to obtain mortgage insurance. As of March 31, 2020, loans in this portfolio had an average FICO score of 737 and an average LTV of 67 percent.

The following table presents our total residential first mortgage LHFI by major category:
 
March 31, 2020
December 31, 2019
 
(Dollars in millions)
Estimated LTVs (1)
 
 
Less than 80% and refreshed FICO scores (2):
 
 
Equal to or greater than 660
2,053

2,263

Less than 660
110

93

80% and greater and refreshed FICO scores (2):


Equal to or greater than 660
672

687

Less than 660
129

111

Total
$
2,964

$
3,154

Geographic region
 
 
California
1,096

1,205

Michigan
443

442

Florida
199

214

Texas
194

205

Washington
156

181

Illinois
85

95

New York
84

84

Arizona
76

79

Colorado
64

68

Maryland
49

49

Others
518

532

Total
$
2,964

$
3,154

(1)
LTVs reflect loan balance at the date reported, as a percentage of property values as appraised at loan origination.
(2)
FICO scores are updated at least on a quarterly basis or more frequently, if available.
        
The following table presents our total residential first mortgage LHFI as of March 31, 2020, by year of origination:
 
2020
2019
2018
2017
2016 and Prior
Total
 
(Dollars in millions)
 
Residential first mortgage loans
97

819

410

502

$
1,136

$
2,964

Percent of total
3.3
%
27.6
%
13.8
%
16.9
%
38.3
%
100.0
%

Home equity. Our home equity portfolio includes HELOANs, second mortgage loans, and HELOCs. These loans require full documentation and are underwritten and priced in an effort to ensure credit quality and loan profitability. Our debt-to-income ratio on HELOANs and HELOCs is capped at 43 percent and 45 percent, respectively. We currently limit the maximum CLTV to 89.99 percent and FICO scores to a minimum of 660 for primary residences and 680 for second homes. Second mortgage loans and HELOANs are fixed rate loans and are available with terms up to 20 years. HELOC loans are variable-rate loans that contain a 10-year interest only draw period followed by a 20-year amortizing period. At March 31, 2020, HELOCs and HELOANs in a first lien position totaled $194 million. As of March 31, 2020, loans in this portfolio had an average FICO score of 740 and an average CLTV of 71 percent.

Other consumer loans. Our other consumer loan portfolio consists of secured and unsecured loans originated through our indirect lending business, third party originations and our Community Banking segment.
    
    


20



The following table presents our other consumer loan portfolio by purchase type:
 
March 31, 2020
December 31, 2019
 
Balance
% of Portfolio
Balance
% of Portfolio
 
(Dollars in millions)
Indirect lending
619

72
%
577

79
%
Point of Sale
159

19
%
63

9
%
Other
80

9
%
89

12
%
Total other consumer loans
858

100
%
729

100
%

At March 31, 2020, other consumer loans increased to $858 million compared to $729 million at December 31, 2019. The increase is primarily due to growth in our high quality, dealer relationship based, non-auto indirect lending business of which 65 percent is secured by boats and 35 percent secured by recreational vehicles and point of sale loans. As of March 31, 2020, loans in our indirect portfolio had an average FICO score of 764. Point of sale loans include loans originated in conjunction with third-party financial technology companies.

Commercial real estate loans. The commercial real estate portfolio contains loans collateralized by diversified property types which are primarily income producing in the normal course of business. The majority of our retail exposure is to neighborhood strip centers and single tenant locations, which include drug stores. Generally, the maximum LTV is 80 percent, or 90 percent for owner-occupied real estate, and the minimum debt service coverage is 1.20. At March 31, 2020, our average LTV and average debt service coverage for our CRE portfolio was 51 percent and 2.36 times, respectively. Our CRE loans primarily earn interest at a variable rate.

We have established a national home builder finance program and at March 31, 2020, our commercial portfolio contained $2.1 billion in commitments with $1.15 million in outstanding loans. These loans are collateralized and included in our CRE portfolio while the remaining loans are unsecured and included in our C&I portfolio.

As of March 31, 2020, our CRE portfolio included $240 million of SNCs and one leveraged lending loan of $4 million. The SNC portfolio had seventeen borrowers with an average UPB of $14 million and an average commitment of $20 million. There were no nonperforming loans as of March 31, 2020, and no SNC or leveraged loans outstanding were rated as special mention or substandard.


21



The following table presents our total CRE LHFI by collateral location and collateral type:
 
MI
TX
CA
CO
FL
Other
Total
% by collateral type
 
(Dollars in millions)
 
March 31, 2020
 
 
 
 
 
 
 
 
Home builder
$
27

$
263

$
148

$
168

$
124

$
205

$
935

30.2
%
Owner occupied
356

4

24


10

55

449

14.5
%
Multi family
173

60

21

6

7

146

413

13.4
%
Retail (1)
190


6

4


115

315

10.2
%
Office
175

19

16


2

55

267

8.6
%
Hotel/motel
117


24



65

206

6.7
%
Senior living facility
65

26



1

51

143

4.6
%
Industrial
51

4

19


1

28

103

3.3
%
Parking garage/lot
26

9

1


1

34

71

2.3
%
Land-residential (2)
3


4


16

5

28

0.9
%
Shopping mall (3)
4


14




18

0.6
%
Non-profit
1


2

1

3

3

10

0.2
%
Single family residence
4






4

0.1
%
All other (4)
12

48

13

2

5

50

130

4.3
%
Total
$
1,204

$
433

$
292

$
181

$
170

$
812

$
3,092

100.0
%
Percent by state
38.9
%
14.0
%
9.4
%
5.9
%
5.5
%
26.3
%
100.0
%
 
(1)
Loans secured by SFR 1-4 properties
(2)
Includes home builder loans secured by land. Land residential includes development and unimproved vacant land.
(3)
Includes multipurpose retail space, neighborhood centers, strip centers and single-use retail space
(4)
All other primarily includes: parking garage, non-profit, mini-storage facilities, data centers, movie theater, etc.

Commercial and industrial loans. Commercial and industrial LHFI facilities typically include lines of credit and term loans and leases to businesses for use in normal business operations to finance working capital, equipment and capital purchases, acquisitions and expansion projects. We lend to customers with a history of profitability and a long-term business model. Generally, leverage conforms to industry standards and the minimum debt service coverage is 1.20 times. The majority of our C&I loans earn interest at a variable rate.

As of March 31, 2020, our C&I portfolio included $974 million of SNCs, of which we were the lead bank of 15 percent. The services sector and the financial and insurance sector comprised the majority of the portfolio's unpaid principal balance with 38 and 32 percent of the balance, respectively. The SNC portfolio had seventy-five borrowers with an average UPB of $13 million and an average commitment of $18 million. There were no nonperforming loans as of March 31, 2020, and no borrowers with loans outstanding were rated as special mention or substandard.

As of March 31, 2020, our C&I portfolio included $377 million of leveraged lending, of which $257 million were SNCs. The manufacturing sector comprised 52 percent of the portfolio, the financial and insurance sector comprised 23 percent. There were no nonperforming loans as of March 31, 2020, and loans totaling $35 million of UPB were rated as special mention or substandard. Included in Financial & Insurance within our C&I portfolio, are $154 million in loans outstanding to 3 borrowers that are collateralized by MSR assets. Our amounts outstanding to those borrowers range from $30 million to $94 million and the ratio of the loan outstanding to the fair market value of the collateral ranges from 38 percent to 53 percent.



22



The following table presents our total C&I LHFI by borrower's geographic location and industry type as defined by North American Industry Classification System (NAICS):
 
MI
OH
NY
FL
IN
WI
CA
TX
SC
CO
Other
Total
% by industry
 
 
 
March 31, 2020
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial & Insurance
$
37

$
21

$
66

$
94

$
15

$
19

$
19

$
52

$
99

$
3

$
83

$
508

27.0
%
Services
109

2


2

9


41

29



163

$
355

18.9
%
Manufacturing
172

32



1

8

6

16


6

67

$
308

16.4
%
Home Builder Finance



1



31

112


24

72

$
240

12.8
%
Rental & Leasing
107

16

5







23

17

$
168

8.9
%
Distribution
91

1



2


18




16

$
128

6.8
%
Healthcare
2

1



1

18

15

8



33

$
78

4.1
%
Government & Education
29




20


6




13

$
68

3.6
%
Servicing Advances









17


$
17

0.9
%
Commodities
4




1






5

$
10

0.5
%
Total
$
551

$
73

$
71

$
97

$
49

$
45

$
136

$
217

$
99

$
73

$
469

$1,880
100.0
%
Percent by state
29.3
%
3.9
%
3.8
%
5.2
%
2.6
%
2.4
%
7.2
%
11.5
%
5.3
%
3.9
%
24.9
%
100.0
%
 

Warehouse lending. We have a national platform with relationship managers across the country. We offer warehouse lines of credit to other mortgage lenders which allow the lender to fund the closing of residential mortgage loans. Each extension, advance, or draw-down on the line is fully collateralized by residential mortgage loans and is paid off when the lender sells the loan to an outside investor or, in some instances, to the Bank. In response to COVID-19, we have increased credit requirements for government loans and lowered the advance rate for loans that we believe have higher risk, as well as not accepting jumbo or non-qualified mortgage loans as collateral.

Underlying mortgage loans are predominantly originated using the Agencies' underwriting standards. The guideline for debt to tangible net worth is 15 to 1. The aggregate committed amount of adjustable-rate warehouse lines of credit granted to other mortgage lenders at March 31, 2020 was $6.3 billion, of which $4.0 billion was outstanding, compared to $3.9 billion at March 31, 2019, of which $1.6 billion was outstanding.

Credit Quality

Trends in certain credit quality characteristics in our loan portfolios, remain strong and are a result of our focus on effectively managing credit risk through our careful underwriting standards and processes. The credit quality of our loan portfolios is demonstrated by low delinquency levels, minimal charge-offs and low levels of nonperforming loans.

For all loan categories within the consumer and commercial loan portfolio, loans are placed on nonaccrual status when any portion of principal or interest is 90 days past due (or nonperforming), or earlier when we become aware of information indicating that collection of principal and interest is in doubt. While it is the goal of management to collect on loans, we attempt to work out a satisfactory repayment schedule or modification with past due borrowers and will undertake foreclosure proceedings if the delinquency is not satisfactorily resolved. Our practices regarding past due loans are designed to both assist borrowers in meeting their contractual obligations and minimize losses incurred by the Bank. When a loan is placed on nonaccrual status, the accrued interest income is reversed. Loans return to accrual status when principal and interest become current and are anticipated to be fully collectible.

23



Nonperforming assets     

The following table sets forth our nonperforming assets:
 
March 31, 2020
December 31, 2019
 
(Dollars in millions)
LHFI
 
 
Consumer loans
 
 
Residential first mortgage
$
16

$
13

Home equity
1

2

Other Consumer
2

1

Total nonperforming LHFI
19

16

TDRs
 
 
Residential first mortgage
$
8

$
8

Home equity
2

2

Total nonperforming TDRs
10

10

Total nonperforming LHFI and TDRs (1)
29

26

Real estate and other nonperforming assets, net
10

10

LHFS
5

5

Total nonperforming assets
$
44

$
41

Nonperforming assets to total assets (2)
0.14
%
0.15
%
Nonperforming LHFI and TDRs to LHFI
0.21
%
0.21
%
Nonperforming assets to LHFI and repossessed assets (2)
0.28
%
0.30
%
(1)
Includes less than 90 day past due performing loans placed on nonaccrual. Interest is not being accrued on these loans.
(2)
Ratio excludes LHFS, which are recorded at fair value.

The following table sets forth activity related to our total nonperforming LHFI and TDRs:
 
Three Months Ended March 31,
 
2020
2019
 
(Dollars in millions)
Beginning balance
26

22

Additions
10

5

Reductions


Principal payments
(6
)
(1
)
Charge-offs
(1
)
(1
)
Transfers to REO

(1
)
Total nonperforming LHFI and TDRs (1)
$
29

$
24

(1)
Includes less than 90 day past due performing loans which are deemed nonaccrual. Interest is not being accrued on these loans.




24



Delinquencies

The following table sets forth loans 30-89 days past due in our LHFI portfolio:
 
March 31, 2020
December 31, 2019
 
(Dollars in millions)
Performing loans past due 30-89:
 
 
Consumer loans
 
 
Residential first mortgage
$
11

$
9

Home equity
3

1

Other
5

4

Total consumer loans
$
19

$
14

Commercial Real Estate
6


Commercial and Industrial
1


Total commercial loans
$
7

$

Total performing loans past due 30-89 days
$
26

$
14


Early stage delinquencies increased at March 31, 2020, as loans 30 to 89 days past due were $26 million, or 0.19 percent of total LHFI, compared to $14 million, or 0.12 percent of total LHFI, at December 31, 2019. For further information, see Note 4 - Loans Held-for-Investment.

Payment Deferrals

In March 2020, as a response to COVID-19, consumer and commercial customers were offered 90-day principal and interest payment deferrals.

The table below summarizes borrowers in our loan portfolios that have requested payment deferral:
 
As of April 30, 2020
 
Number of Borrowers
UPB
Percent
 
(Dollars in millions)
Loans Held-For-Investment
 
 
 
Consumer loans
 
 
 
Residential first mortgage
943
$
305

10.3
%
Home equity
1136
96

9.3
%
Other consumer
1128

43

5.0
%
Total consumer loans
3,207

$
444

9.2
%
Commercial loans
 
 
 
Commercial real estate
132

$
378

12.2
%
Commercial and industrial
169

174

9.3
%
Warehouse lending


%
Total commercial loans
301

$
552

6.2
%
Total consumer and commercial loans
3,508

$
996

7.2
%
 
 
 
 
Loans Held-For-Sale
 
 
 
Residential first mortgage
524

$
205

4.7
%

    









25




The table below summarizes the percent of our residential loan servicing portfolio that has requested and received forbearance:
 
Total Population
Forbearance Requested
 
 
 
As of March 31, 2020
As of April 30, 2020
Percent of UPB
Percent of Accounts
 
Unpaid Principal Balance (1)
Number of accounts
Unpaid Principal Balance (1)
Number of accounts
 
(Dollars in millions)
Loan servicing
 
 
 
 
 
 
Subserviced for others (2)
$
193,037

916,989

$
23,330

100,950

12.1
%
11.0
%
Serviced for others
23,439

102,338

4,333

17,055

18.5
%
16.7
%
Serviced for own loan portfolio (3)
8,539

63,085

788

4,002

9.2
%
6.3
%
Total loans serviced
$
225,015

1,082,412

$
28,451

122,007

12.6
%
11.3
%
(1)
UPB, net of write downs, does not include premiums or discounts.
(2)
Includes temporary short-term subservicing performed as a result of sales of servicing-released MSRs. Includes repossessed assets.
(3)
Includes LHFI (residential first mortgage, home equity and other consumer), LHFS (residential first mortgage), loans with government guarantees (residential first mortgage), and repossessed assets.

As the MSR owner for loans serviced for others, we are required to advance principal and interest for a period of up to four months and tax and insurance payments until the Agencies make us whole. We anticipate servicing advances for these loans in forbearance to increase throughout the remainder of 2020. We believe that we have ample liquidity to handle the increase in servicing advances. We initially provide advances on a short-term basis for loans we subservice and are reimbursed by the MSR owner. Our advance receivable for our subserviced loans is therefore insignificant.

Troubled debt restructurings (held-for-investment)

Troubled debt restructurings ("TDRs") are modified loans in which a borrower demonstrates financial difficulties and for which a concession has been granted as a result. Nonperforming TDRs are included in nonaccrual loans. TDRs remain in nonperforming status until a borrower has made payments and is current for at least six consecutive months. Performing TDRs are not considered to be nonaccrual so long as we believe that all contractual principal and interest due under the restructured terms will be collected.

Beginning in March 2020, as a response to COVID-19, we have offered our consumer and commercial customer’s principal and interest payment deferrals and extensions. We considered these programs in the context of whether or not the restructuring of these contracts would constitute a Troubled Debt Restructuring (TDR). We considered the CARES Act, interagency guidance and related guidance from the FASB, which provided that short-term modifications made on a good faith basis in response to COVID-19 to borrowers who were current prior to any relief are not required to be accounted for as TDRs. We believe that the extension and deferral programs, including forbearance specified by the Agencies, and our application of the referenced guidance and accounting for these programs is appropriate.

The following table sets forth a summary of TDRs by performing status:
 
March 31, 2020
December 31, 2019
 
(Dollars in millions)
Performing TDRs
 
 
Consumer Loans
 
 
Residential first mortgage
$
20

$
20

Home equity
17

18

Total performing TDRs
37

38

Nonperforming TDRs
 
 
Nonperforming TDRs
4

3

Nonperforming TDRs, performing for less than six months
6

7

Total nonperforming TDRs
10

10

Total TDRs
$
47

$
48



26



At March 31, 2020 our total TDR loans decreased $1 million compared to December 31, 2019, primarily due to principal payments and payoffs out-pacing new additions. Of our total TDR loans, 79 percent were performing status at March 31, 2020 and December 31, 2019. For further information, see Note 4 - Loans Held-for-Investment.

Allowance for Credit Losses

In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses (Topic 326), which replaces the incurred loss methodology with a lifetime expected loss methodology that is referred to as the current expected credit loss methodology. We adopted the requirements of ASU 2016-13, Financial Instruments - Credit Losses (Topic 326) and all related amendments on January 1, 2020 using the modified retrospective method for all financial assets measured at amortized cost and unfunded commitments. We establish an allowance using relevant available information, from internal and external sources, relating to past events, current conditions, and reasonable and supportable forecasts. For further information, see Note 4 - Loans Held-for-Investment and Note 18 - Recently Issued Accounting Pronouncements. Concurrent with the adoption of ASU 2016-13, we have implemented dual risk rating models which use probability of default, loss given default and exposure at default, leveraging an industry leading third party vendor.

Under ASC 326 we are required to record our estimate of the expected lifetime losses related to the loans. In general, the provision should be higher for portfolios where the average ‘lifetime' is longer than the loss emergence period under the previous standard.

Additionally, the new standard requires us to forecast economic conditions and apply those forecasts, which we model, to determine our expectation of lifetime credit loss. This could have a significant impact and could cause volatility as compared to the previous standard, which did not include management’s forecasts of economic conditions as economic forecasts are inherently uncertain.

The following table presents the impact of adopting the standard by loan portfolio:
 
Residential
First
Mortgage
Home Equity
Other
Consumer
Commercial
Real Estate
Commercial
and Industrial
Warehouse
Lending
Total LHFI Portfolio
Unfunded Commitments
 
(Dollars in millions)
Balance as of December 31, 2019
$
22

$
14

$
6

$
38

$
22

$
5

$
107

$
3

Impact of adopting ASC 326
25

12

10

(14
)
(6
)
(4
)
23

7

Adjusted balance as of January 1, 2020
$
47

$
26

$
16

$
24

$
16

$
1

$
130

$
10


The impact of adopting ASC 326 was primarily driven by moving to a lifetime loss methodology. The lifetime loss methodology considers a reasonable and supportable economic forecast period before reverting economic variables over a one-year period to its long-term historical averages on a straight-line basis. The residential first mortgage, home equity and other consumer portfolios experienced an increase in allowance due to the weighted average life of these instruments being longer than their loss emergence period in the legacy incurred loss methodology. The commercial real estate and commercial and industrial portfolios experienced a decrease primarily due to the shorter duration of these loans as compared to the loss emergence period under the previous incurred loss method. Additionally, the look-back period for these portfolios utilized in the incurred loss methodology of ten years, which was heavily impacted by the previous recession, as compared to the estimated ASC 326 reserve as of January 1, 2020, which included a more favorable economic forecast compared to the ten-year average performance. The warehouse lending portfolio experienced a decrease due to their collateral, very short duration and history of very low credit losses. The unfunded commitment reserve was increased primarily due to the life of loan concept under the ASC 326 methodology.


27



The following table presents the change in the allowance balance for the quarter ended March 31, 2020:
 
Three Months Ended March 31, 2020
 
 
Residential First Mortgage
Home Equity
Other Consumer
Commercial Real Estate
Commercial and Industrial
Warehouse Lending
Total LHFI Portfolio (1)
Unfunded Commitments
Total ACL
 
(Dollars in millions)
Adjusted beginning allowance balance
$
47

$
26

$
16

$
24

$
16

$
1

$
130

$
10

$
140

Provision (benefit) for credit losses:
 
 
 
 
 
 

 
 
Loan volume
(2
)

1

2

2


3


3

Economic forecast and credit
4

2


2



8

10

18

Other (2)
(2
)
(4
)
(1
)



(7
)

(7
)
Charge-offs
(1
)
(1
)
(1
)



(3
)

(3
)
Recoveries


1




1


1

Ending allowance balance
$
46

$
23

$
16

$
28

$
18

$
1

$
132

$
20

$
152

(1) Excludes loans carried under the fair value option
(2) Includes changes in the individual evaluated reserve

The allowance for credit losses was $152 million at March 31, 2020, compared to $140 million at January 1, 2020, adjusted for the impact of adopting ASC 326. The increase in the allowance is reflective of changes in the economic forecast used in the ACL models between January 1, 2020 and March 31, 2020. We utilized the Moody’s March 27 base scenario in our forecast which included an immediate, severe and sharp recession driven by COVID-19 that assumed second quarter GDP to decline at an annualized rate of 18 percent, unemployment (adjusted for the impact of the government stimulus) of 9 percent and HPI decreasing 3 percent by the end of the year. These actions drove an increase in our reserves of approximately $18 million, which includes an increase in our reserves for unfunded commitments of $10 million. This was partially offset by a reduction in reserves on specifically identified loans and the low levels of delinquencies in the various LHFI portfolios through March 31, 2020.

The allowance as a percentage of LHFI was 1.1 percent at March 31, 2020 compared to 0.9 percent at December 31, 2019. The increase in the allowance as a percentage of LHFI is reflective of the additional increases in the reserve to reflect the change in economic forecast used in the ACL models between January 1, 2020 and March 31, 2020, including increases in unemployment and decreases in GDP and HPI as a result of the ongoing COVID-19 pandemic. At March 31, 2020, we had a 1.8 percent and 0.7 percent allowance coverage on our consumer loan portfolio and our commercial loan portfolio, respectively.
The following tables set forth certain information regarding the allocation of our allowance to each loan category:

March 31, 2020
 
LHFI Portfolio
Percent of
Portfolio
Allowance Amount (1)
Allowance as a Percent of Loan Portfolio
Consumer loans








Residential first mortgage
$
2,964

21.5
%
$
46

1.6
%
Home equity
1,028

7.5
%
23

2.2
%
Other consumer
858

6.2
%
17

2.0
%
Total consumer loans
4,850

35.2
%
86

1.8
%
Commercial loans








Commercial real estate
$
3,092

22.4
%
$
43

1.4
%
Commercial and industrial
1,880

13.6
%
22

1.2
%
Warehouse lending
3,973

28.8
%
1

%
Total commercial loans
8,945

64.8
%
66

0.7
%
Total consumer and commercial loans (2) (3)
$
13,795

100.0
%
$
152

1.1
%
(1) Includes allowance for loan losses and reserve for unfunded commitments
(2) Excludes loans carried under the fair value option
(3) Information reflects the impact of ASC 326 adoption

28




 
December 31, 2019
 
LHFI Portfolio
Percent of
Portfolio
Allowance Amount (1)
Allowance as a Percent of Loan Portfolio
Consumer loans
 
 
 
 
Residential first mortgage
$
3,154

26.0
%
$
22

0.7
%
Home equity
1,024

8.4
%
14

1.4
%
Other consumer
729

6.0
%
6

0.8
%
Total consumer loans
4,907

40.4
%
42

0.9
%
Commercial loans
 
 
 


Commercial real estate
$
2,827

23.3
%
$
40

1.4
%
Commercial and industrial
1,634

13.5
%
23

1.4
%
Warehouse lending
2,760

22.8
%
5

0.2
%
Total commercial loans
7,221

59.6
%
68

0.9
%
Total consumer and commercial loans (2) (3)
$
12,128

100.0
%
$
110

0.9
%
(1) Includes allowance for loan losses and reserve for unfunded commitments
(2) Excludes loans carried under the fair value option
(3) Information reflects the impact of ASC 326 adoption

The following table presents additional information on each class of loans in our LHFI portfolio, including average loan life:
 
March 31, 2020
December 31, 2019
 
Investment Loan Portfolio
Weighted Average Loan Life
Investment Loan Portfolio
Weighted Average Loan Life
Consumer loans
 
 
 
 
Residential first mortgage
$
2,964

5

$
3,154

5

Home equity
1,028

3

1,024

3

Other consumer
858

1

729

2

Total consumer loans
4,850

 
4,907

 
Commercial loans
 
 
 
 
Commercial real estate
$
3,092

2

$
2,828

2

Commercial and industrial
1,880

1

1,634

1

Warehouse lending
3,973


2,760


Total commercial loans
8,945

 
7,222

 
Total consumer and commercial loans (1)
$
13,795

 
$
12,129

 
(1) Excludes loans carried under the fair value option

Market Risk

Market risk is the risk of reduced earnings and/or declines in the net market value of the balance sheet due to changes in market rates. Our primary market risk is interest rate risk which impacts our net interest income, fee income related to interest sensitive activities such as mortgage origination and servicing income, and loan and deposit demand.

We are subject to interest rate risk due to:

The maturity or repricing of assets and liabilities at different times or for different amounts
Differences in short-term and long-term market interest rate changes
The remaining maturity of various assets or liabilities may shorten or lengthen as interest rates change

Our Asset/Liability Committee ("ALCO"), which is composed of our executive officers and certain members of other management, monitors interest rate risk on an ongoing basis in accordance with policies approved by our board of directors. The ALCO reviews interest rate positions and considers the impact projected interest rate scenarios have on earnings, capital, liquidity, business strategies, and other factors. However, management has the latitude to change interest rate positions within certain limits if, in management's judgment, the change will enhance profitability or minimize risk.

29




To assess and manage interest rate risk, sensitivity analysis is used to determine the impact on earnings and the net market value of the balance sheet across various interest rate scenarios, balance sheet trends, and strategies.

Net interest income sensitivity

Management uses a simulation model to analyze the sensitivity of net interest income to changes in interest rates across various interest rate scenarios which demonstrates the level of interest rate risk inherent in the existing balance sheet. The analysis holds the current balance sheet values constant and does not take into account management intervention. In addition, we assume certain correlation rates, often referred to as a “deposit beta,” for interest-bearing deposits, wherein the rates paid to customers change relative to changes in benchmark interest rates. The effect on net interest income over a 12 month time horizon due to hypothetical changes in market interest rates is presented in the table below. In this interest rate shock simulation, as of the periods presented, interest rates have been adjusted by instantaneous parallel changes rather than in a ramp simulation which applies interest rate changes over time. All rates, short-term and long-term, are changed by the same amount (e.g. plus or minus 100 basis points) resulting in the shape of the yield curve remaining unchanged.

March 31, 2020
Scenario
Net interest income
$ Change
% Change
 
(Dollars in millions)
 
100
$
648

$
39

6.5
 %
Constant
608


 %
(100)
538

(70
)
(11.6
)%
December 31, 2019
Scenario
Net interest income
$ Change
% Change
 
(Dollars in millions)
 
100
$
592

$
34

6.0
 %
Constant
559


 %
(100)
520

(39
)
(6.9
)%

In the net interest income simulations, our balance sheet exhibits asset sensitivity. When interest rates rise our net interest income increases. Conversely, when interest rates fall our net interest income decreases. Due to the historically low interest rate environment experienced in the first quarter of 2020, we executed approximately $1.5 billion of interest rate swaps and long-term FHLB advances in the first quarter of 2020. These transactions lock in lower rate funding between 3 and 7 years at an average cost of 61 basis points, well below our cost of funds in the first quarter. At March 31, 2020, the $49 million increase in net interest income in the constant scenario as compared to that at December 31, 2019 was primarily driven by the growth in our interest earning assets partially offset by lower short term market rates compared to the three months ended December 31, 2019.

The net interest income sensitivity analysis has certain limitations and makes various assumptions. Key elements of this interest rate risk exposure assessment include maintaining a static balance sheet and parallel rate shocks. Future interest rates not moving in a parallel manner across the yield curve, how the balance sheet will respond and shift based on a change in future interest rates and how the Company will respond are not included in this analysis and limit the predictive value of these scenarios.

Economic value of equity

Management also utilizes Economic Value of Equity (EVE), a point in time analysis of the economic value of our current balance sheet position, which measures interest rate risk over a longer term. The EVE calculation represents a hypothetical valuation of equity, and is defined as the market value of assets, less the market value of liabilities, adjusted for the market value of off-balance sheet instruments. The assessment of both the short-term earnings (Net Interest Income Sensitivity) and long-term valuation (EVE) approaches, rather than Net Interest Income Sensitivity alone provide a more comprehensive analysis of interest rate risk exposure.
 
There are assumptions and inherent limitations in any methodology used to estimate the exposure to changes in market interest rates and as such, sensitivity calculations used in this analysis are hypothetical and should not be considered to be predictive of future results. This analysis evaluates risks to the current balance sheet only and does not incorporate future

30



growth assumptions. Additionally, the analysis assumes interest rate changes are instantaneous and the new rate environment is constant but does not include actions management may undertake to manage risk in response to interest rate changes. Each rate scenario reflects unique prepayment and repricing assumptions. Management derives these assumptions by considering published market prepayment expectations, repricing characteristics, our historical experience, and our asset and liability management strategy. This analysis assumes that changes in interest rates may not affect or could partially affect certain instruments based on their characteristics.

The following table is a summary of the changes in our EVE that are projected to result from hypothetical changes in market interest rates as well as our internal policy limits for changes in our EVE based on the different scenarios. The interest rates, as of the dates presented, are adjusted by instantaneous parallel rate increases and decreases as indicated in the scenarios shown in the table below.
March 31, 2020
December 31, 2019
 
Scenario
EVE
EVE%
$ Change
% Change
Scenario
EVE
EVE%
$ Change
% Change
Policy Limits
(Dollars in millions)
 
300
$
3,092

11.6
%
$
514

20.0
 %
300
$
3,147

13.6
%
$
150

5.0
 %
22.5
%
200
2,961

11.1
%
383

14.9
 %
200
3,152

13.7
%
155

5.2
 %
15.0
%
100
2,803

10.5
%
225

8.8
 %
100
3,103

13.5
%
106

3.5
 %
7.5
%
Current
2,578

9.7
%

 %
Current
2,997

13.0
%

 %
%
(100)
2,401

9.0
%
(177
)
(6.9
)%
(100)
2,832

12.3
%
(165
)
(5.5
)%
7.5
%

Our balance sheet exhibits asset sensitivity in various interest rate scenarios. The increase in EVE as rates raise is the result of the amount of assets that would be expected to reprice exceeding the amount of liabilities repriced. This increased as of March 31, 2020 compared to December 31, 2019 due to the long term fixed rate funding actions discussed above. At March 31, 2020 and December 31, 2019, for each scenario shown, the percentage change in our EVE is within our Board policy limits.

Derivative financial instruments

As a part of our risk management strategy, we use derivative financial instruments to minimize fluctuation in earnings caused by market risk. We use forward sales commitments to hedge our unclosed mortgage origination pipeline and funded mortgage LHFS. All of our derivatives and mortgage loan production originated for sale are accounted for at fair market value. Changes to our unclosed mortgage origination pipeline are based on changes in fair value of the underlying loan, which is impacted most significantly by changes in interest rates and changes in the probability that the loan will not fund within the terms of the commitment, referred to as a fallout factor or, inversely, a pull-through rate. Market risk on interest rate lock commitments and mortgage LHFS is managed using corresponding forward sale commitments. The adequacy of these hedging strategies, and the ability to fully or partially hedge market risk, rely on various assumptions or projections, including a fallout factor, which is based on a statistical analysis of our actual rate lock fallout history. In the first quarter, gain-on-sale margins increased significantly as primary-secondary spreads widened to historic levels and lenders worked to manage capacity. However, in the second half of March, we experienced $45 million of hedge losses due to the Federal Reserve’s purchases of agency mortgage-backed securities in the last two weeks of March 2020. For further information, see Note 8 - Derivative Financial Instruments and Note 16 - Fair Value Measurements.

Mortgage Servicing Rights (MSRs)

Our MSRs are sensitive to interest rate volatility and are highly susceptible to prepayment risk, basis risk, market volatility and changes in the shape of the yield curve. We utilize derivatives, including interest rate swaps and swaptions, as part of our overall hedging strategy to manage the impact of changes in the fair value of the MSRs, however these risk management strategies do not completely eliminate repricing risk. Our hedging strategies rely on assumptions and projections regarding assets and general market factors, many of which are outside of our control. For further information, see Note 7 - Mortgage Servicing Rights, Note 8 - Derivative Financial Instruments and Note 16 - Fair Value Measurements. 

Liquidity Risk

Liquidity risk is the risk that we will not have sufficient funds, at a reasonable cost, to meet current and future cash flow needs as they become due. The liquidity of a financial institution reflects the ability to, at a reasonable cost, meet loan demand, to accommodate possible outflows in deposits and to take advantage of interest rate and market opportunities. The

31



ability of a financial institution to meet current financial obligations is a function of the balance sheet structure, the ability to liquidate assets, and access to various sources of funds.

Parent Company Liquidity

The Company currently obtains its liquidity primarily from dividends from the Bank. The primary uses of the Company's liquidity are debt service, operating expenses, the repurchase of common stock and the payment of cash dividends which were increased to $0.05 per share in the first quarter 2020. The Company holds $250 million of senior notes which are scheduled to mature in approximately 1 year on July 15, 2021. At March 31, 2020, the Company held $232 million of cash on deposit at the Bank, for future cash outflows for debt interest payments, dividend payments and operating expense.

The OCC and the FRB regulate all capital distributions made by the Bank, directly or indirectly, to the holding company, including dividend payments. Whether an application or notice is required is based on a number of factors including whether the institution qualifies for expedited treatment under the OCC rules and regulations or if the total amount of all capital distributions (including each proposed capital distribution) for the applicable calendar year exceeds net income for that year to date plus the retained net income for the preceding two years, or the Bank would not be at least adequately capitalized following the dividend. Additional restrictions on dividends apply if the Bank fails the QTL test. As of March 31, 2020, the bank is in compliance with the QTL test. At March 31, 2020, the Bank is able to pay dividends to the holding company of approximately $227 million without submitting an application to the OCC and remain well capitalized.

Bank Liquidity
    
Our primary sources of funding are deposits from retail and government customers, custodial deposits related to loans we service and FHLB borrowings. We use the FHLB of Indianapolis as a significant source for funding our residential mortgage origination business due to the flexibility in terms which allows us to borrow or repay borrowings as daily cash needs require. The amount we can borrow, or the value we receive for the assets pledged to our liquidity providers, varies based on the amount and type of pledged collateral, as well as the perceived market value of the assets and the "haircut" of the market value of the assets. That value is sensitive to the pricing and policies of our liquidity providers and can change with little or no notice.

Further, other sources of liquidity include our LHFS portfolio and unencumbered investment securities. We primarily originate agency-eligible LHFS and therefore the majority of new residential first mortgage loan originations are readily convertible to cash, either by selling them as part of our monthly agency sales, RMBS, private party whole loan sales, or by pledging them to the FHLB and borrowing against them. In addition, we have the ability to sell unencumbered investment securities or use them as collateral. At March 31, 2020, we had $4.9 billion available in unencumbered investment securities.

Our primary measure of liquidity is a ratio of ready liquidity to volatile funding, the volatile funds coverage ratio (“VFCR”). The VFCR is a liquidity coverage ratio that is customized to our business and ensures we have adequate coverage to meet our liquidity needs during times of liquidity stress. Volatile funds are the portion of the Bank’s funding identified as being at a higher risk of runoff in times of stress. Ready liquidity consists of cash on reserve at the Federal Reserve and unused borrowing capacity provided by the loan and investments portfolios. The VFCR is calculated, reported, and forecasted daily as part of our liquidity management framework.
    
Our liquidity position is continuously monitored and adjustments are made to the balance between sources and uses of funds as deemed appropriate. We balance the liquidity of our loan assets to our available funding sources. Our LHFI portfolio is funded with stable core deposits whereas our warehouse loans and LHFS may be funded with FHLB borrowings and custodial deposits. Warehouse loans are typically more liquid than other loan assets, as loans are paid within a short amount of time, when the lender sells the loan to an outside investor or, in some instances, to the Bank. As not all asset categories require the same level of liquidity, our loan-to-deposit ratio shows how we manage our liquidity position, how much liquidity we have and the agility of our balance sheet. The Company's HFI loan-to-deposit ratio, was 75 percent as of March 31, 2020. Excluding warehouse loans, which have draws that typically pay off within a few weeks, and custodial deposits, which represent mortgage escrow accounts on deposit with the Bank, the HFI loan-to-deposit ratio was 86 percent as of March 31, 2020.

As governed and defined by our Board liquidity policy, we maintain adequate excess liquidity levels appropriate to cover unanticipated liquidity needs. In addition to this liquidity, we also maintain targeted minimum levels of unused borrowing capacity as another cushion against unexpected liquidity needs. Each business day, we forecast 90 days of daily cash needs. This allows us to determine our projected near term daily cash fluctuations and also to plan and adjust, if necessary, future activities. As a result, in an adverse environment, we believe we would be able to make adjustments to operations as required to meet the liquidity needs of our business, including adjusting deposit rates to increase deposits, planning for

32



additional FHLB borrowings, accelerating sales of LHFS (agencies and/or private), selling LHFI or investment securities, borrowing through the use of repurchase agreements, reducing originations, making changes to warehouse funding facilities, or borrowing from the discount window.

Management is not aware of any events that are reasonably likely to have a material adverse effect on our liquidity.

The following table presents primary sources of funding as of the dates indicated:

Liquidity Table
 
Three months ended
Q120 vs. 4Q19
1Q20 vs. 1Q19
 
March 31, 2020
December 31, 2019
March 31, 2019
Change
Change
 
(Dollars in millions)
Retail deposits
9,145

9,164

9,015

(19
)
130

Government deposits
1,164

1,213

1,202

(49
)
(38
)
Wholesale deposits
561

633

467

(72
)
94

Custodial deposits
5,182

4,136

2,784

1,046

2,398

Total deposits
$
16,052

$
15,146

$
13,468

$
906

$
2,584

FHLB advances and other short-term debt
6,841

4,815

3,351

2,026

3,490

Other long-term debt
493

496

495

(3
)
(2
)
Total borrowed funds
$
7,334

$
5,311

$
3,846

$
2,023

$
3,488

Total funding
$
23,386

$
20,457

$
17,314

$
2,929

$
6,072


The following table presents certain liquidity sources and borrowing capacity as of the dates indicated:
 
Three months ended
Q120 vs. 4Q19
1Q20 vs. 1Q19
 
March 31, 2020
December 31, 2019
March 31, 2019
Change
Change
 
(Dollars in millions)
Federal Home Loan Bank advances
 
 
 
 
 
Outstanding Advances
6,336

4,345

3,080

1,991

3,256

Line of credit


22


(22
)
Total used borrowing capacity
6,336

4,345

3,102

1,991

3,234

Borrowing capacity
 
 
 


Line of credit
30

30

8


22

Collateralized borrowing capacity
429

2,345

2,976

(1,916
)
(2,547
)
Total unused borrowing capacity
459

2,375

2,984

(1,916
)
(2,525
)
 
 
 
 


FRB discount window
 
 
 


Collateralized borrowing capacity
727

758

194

(31
)
533

Unencumbered investment securities
 
 
 


Securitized HFS loans not sold (1)
2,058



2,058

2,058

Agency - Commercial (1)
1,595

1,257

498

338

1,097

Agency - Residential (1)
1,149

1,180

466

(31
)
683

Municipal obligations
26

26

28


(2
)
Corporate debt obligations
67

77

53

(10
)
14

Other
1

1

1



Total unencumbered investment securities
$
4,896

$
2,541

$
1,046

$
2,355

$
3,850

(1) These are not currently pledged to the FHLB but are eligible to be pledged, at our discretion.


33



Deposits

The following table presents a composition of our deposits:
 
March 31, 2020
December 31, 2019
 
 
Balance
% of Deposits
Balance
% of Deposits
Change
 
(Dollars in millions)
Retail deposits
 
 
 
 
 
Branch retail deposits
 
 
 
 
 
Savings accounts
2,990

18.6
%
3,030

20.0
%
$
(40
)
Certificates of deposit/CDARS (1)
2,138

13.3
%
2,353

15.5
%
(215
)
Demand deposit accounts
1,372

8.5
%
1,318

8.7
%
54

Money market demand accounts
473

2.9
%
495

3.3
%
(22
)
Total branch retail deposits
6,973

43.4
%
7,196

47.5
%
(223
)
Commercial deposits (2)
 


 


 
Demand deposit accounts
1,587

9.9
%
1,438

9.5
%
149

Savings accounts
343

2.1
%
342

2.3
%
1

Money market demand accounts
241

1.5
%
188

1.2
%
53

Total commercial retail deposits
2,172

13.5
%
1,968

13.0
%
204

Total retail deposits
9,145

57.0
%
$
9,164

60.5
%
$
(19
)
Government deposits
 


 


 
Savings accounts
461

2.9
%
495

3.3
%
$
(34
)
Demand deposit accounts
325

2.0
%
360

2.4
%
(35
)
Certificates of deposit/CDARS (1)
379

2.4
%
358

2.4
%
21

Total government deposits
1,164

7.3
%
1,213

8.0
%
(49
)
Custodial deposits (3)
5,182

32.3
%
4,136

27.3
%
1,046

Wholesale deposits
561

3.5
%
633

4.2
%
(72
)
Total deposits (4)
16,052

100.0
%
$
15,146

100.0
%
$
906

(1)
The aggregate amount of certificates of deposit with a minimum denomination of $100,000 was approximately $1.6 billion and $1.7 billion at March 31, 2020 and December 31, 2019, respectively.
(2)
Contains deposits from commercial and business banking customers.
(3)
Represents investor custodial accounts and escrows controlled by us in connection with loans serviced or subserviced for others that have been placed on deposit with the Bank.
(4)
Total exposure related to uninsured deposits over $250,000 was approximately $3.9 billion and $3.6 billion at March 31, 2020 and December 31, 2019, respectively.

Total deposits increased $906 million, or 6.0 percent at March 31, 2020 compared to December 31, 2019, driven by growth in our servicing business which resulted in a $1.0 billion increase in custodial deposits.

We utilize local governmental agencies and other public units as an additional source for deposit funding. We are not required to hold collateral against our government deposits from Michigan government entities as they are covered by the Michigan Business and Growth Fund. At March 31, 2020, we were required to hold collateral for our government deposits in California that were in excess of $250,000. The total of collateral held for California at March 31, 2020 was $125 million. In Indiana, Wisconsin and Ohio, we may be required to hold collateral against our government deposits based on a variety of factors including, but not limited to, the size of individual deposits and external bank ratings. At March 31, 2020, collateral held on government deposits in these states was $1.6 million. Government deposit accounts include $379 million of certificates of deposit with maturities typically less than one year and $785 million in checking and savings accounts at March 31, 2020.

Custodial deposits arise due to our servicing or subservicing of loans for others and represent the portion of the investor custodial accounts on deposit with the Bank. For certain subservice agreements, these deposits require us to credit the MSR owner interest against subservicing income. This cost is a component of net loan administration income.

We participate in the CDARS program, through which certain customer CDs are exchanged for CDs of similar amounts from other participating banks and customers may receive FDIC insurance up to $50 million. This program helps the Bank secure larger deposits and attract and retain customers. At March 31, 2020, we had $113 million of total CDs enrolled in the CDARS program, a decrease of $20 million from December 31, 2019.


34



FHLB Advances

The FHLB provides loans, also referred to as advances, on a fully collateralized basis, to savings banks and other member financial institutions. We are required to maintain a minimum amount of qualifying collateral securing FHLB advances. In the event of default, the FHLB advance is similar to a secured borrowing, whereby the FHLB has the right to sell the pledged collateral to settle the fair value of the outstanding advances.

We rely upon advances from the FHLB as a source of funding for the origination or purchase of loans for sale in the secondary market and for providing duration specific short-term and long-term financing. The outstanding balance of FHLB advances fluctuates from time to time depending on our current inventory of mortgage LHFS and the availability of lower cost funding sources. Our portfolio includes short-term fixed rate advances and long-term fixed rate advances.

We are currently authorized through a resolution of our Board of Directors to apply for advances from the FHLB using approved loan types as collateral, which includes residential first mortgage loans, home equity lines of credit, and commercial real estate loans. As of March 31, 2020, our Board of Directors authorized and approved a line of credit with the FHLB of up to $10.0 billion, which is further limited based on our total assets and qualified collateral, as determined by the FHLB. At March 31, 2020, we had $6.3 billion of advances outstanding and an additional $429 million of collateralized borrowing capacity available at the FHLB.

Federal Reserve Discount Window
    
We have arrangements with the FRB of Chicago to borrow from its discount window. The discount window is a borrowing facility that we may utilize for short-term liquidity needs arising from special or unusual circumstances. The amount we are allowed to borrow is based on the lendable value of the collateral that we provide. To collateralize the line, we pledge investment securities and loans that are eligible based on FRB of Chicago guidelines.

At March 31, 2020, we pledged collateral, which included commercial loans, municipal bonds, and agency bonds, to the FRB of Chicago amounting to $733 million with a lendable value of $727 million. At December 31, 2019, we pledged collateral to the FRB of Chicago amounting to $788 million with a lendable value of $758 million. We do not typically utilize this available funding source and at March 31, 2020 and December 31, 2019, we had no borrowings outstanding against this line of credit.
 
Other Unsecured Borrowings

We have access to overnight federal funds purchased lines with other Federal Reserve member institutions. We utilize this source of funding for short-term liquidity needs, depending on the availability and cost of our other funding sources. At March 31, 2020 and December 31, 2019, we had $0.5 billion of borrowings outstanding under this source of funding. Additional borrowing capacity under this and other sources of funding can vary depending on market conditions.

Debt

As part of our overall capital strategy, we previously raised capital through the issuance of junior subordinated notes to our special purpose trusts formed for the offerings, which issued Tier 1 qualifying preferred stock ("trust preferred securities"). The trust preferred securities are callable by us at any time. Interest is payable on a quarterly basis; however, we may defer interest payments for up to 20 quarters without default or penalty. At March 31, 2020, we are current on all interest payments. Additionally, we have $246 million of senior debt outstanding at March 31, 2020 (“Senior Notes”) which matures on July 15, 2021. For further information, see Note 9 - Borrowings.

Operational Risk

Operational risk is the risk of loss due to human error, inadequate or failed internal systems and controls, violations of, or noncompliance with, laws, rules and regulations, prescribed practices, or ethical standards, and external influences such as market conditions, fraudulent activities, disasters, and security risks. We continuously strive to adapt our system of internal controls to ensure compliance with laws, rules, and regulations, and to improve the oversight of our operational risk.

We evaluate internal systems, processes, and controls to mitigate loss from cyber-attacks and, to date, have not experienced any material losses. The goal of this framework is to implement effective operational risk techniques and strategies, minimize operational and fraud losses, and enhance our overall performance.

35




Loans with government guarantees

Substantially all of our loans with government guarantees continue to be insured or guaranteed by the FHA or the U.S. Department of Veterans Affairs. In the event of a government guaranteed loan borrower default, the Bank has a unilateral option to repurchase loans sold to GNMA that are 90 days past due and recover losses through a claims process from the insurer. Nonperforming repurchased loans in this portfolio earn interest at a rate based upon the 10-year U.S. Treasury note rate from the time the underlying loan becomes delinquent, which is not paid by the FHA until claimed. Additionally, if the Bank cures the loan, it can be re-sold to GNMA. If not, the Bank can begin the process of collecting the government guarantee by filing a claim in accordance with established guidelines. Certain loans within our portfolio may be subject to indemnifications and insurance limits which expose us to limited credit risk.

In the three months ended March 31, 2020, we had less than $1 million in net charge-offs related to loans with government guarantees and have reserved for the remaining risks within other assets and as a component of our allowance for loan losses on residential first mortgages. These additional expenses or charges arise due to insurance limits on VA insured loans and FHA property foreclosure and preservation requirements that may result in a loss in excess of all, or part of, the guarantee.

Our loans with government guarantees portfolio totaled $814 million at March 31, 2020, as compared to $736 million at December 31, 2019. The increase is primarily due to holding more GNMA mortgage servicing rights which have historically resulted in higher repurchases.

For further information, see Note 5 - Loans with Government Guarantees.

Representation and warranty reserve

When we sell mortgage loans, we make customary representations and warranties to the purchasers, including sponsored securitization trusts and their insurers (primarily Fannie Mae and Freddie Mac). An estimate of the fair value of the guarantee associated with the mortgage loans is recorded in other liabilities in the Consolidated Statements of Financial Condition, which was $5 million at March 31, 2020 and December 31, 2019.

Capital
    
Management actively reviews and manages our capital position and strategy. We conduct quarterly capital stress tests and capital adequacy assessments which utilize internally defined scenarios. These analyses are designed to help management and the Board better understand the integrated sensitivity of various risk exposures through quantifying the potential financial and capital impacts of hypothetical stressful events and scenarios. We make adjustments to our balance sheet composition taking into consideration potential business risks, regulatory requirements and the flexibility to support future growth. We prudently manage our capital position and work with our regulators to ensure that our capital levels are appropriate considering our risk profile.

The capital standards we are subject to include requirements contemplated by the Dodd-Frank Act as well as guidelines reached by Basel III. These risk-based capital adequacy guidelines are intended to measure capital adequacy with regard to a banking organization’s balance sheet, including off-balance sheet exposures such as unused portions of loan commitments, letters of credit, and recourse arrangements. Our capital ratios are maintained at levels in excess of those considered to be "well-capitalized" by regulators. Tier 1 leverage was 8.09 percent at March 31, 2020 providing a 309 basis points stress buffer above the minimum level needed to be considered “well-capitalized.” Additionally, total risk-based capital to RWA was 11.18 percent at March 31, 2020 providing a 118 basis point buffer above the minimum level needed to be considered "well-capitalized".

Dodd-Frank Act Section 171, commonly known as the Collins Amendment, established minimum Tier 1 leverage and risk-based capital requirements for insured depository institutions, depository institution holding companies, and non-bank financial companies that are supervised under the Federal Reserve. Under the amendment, certain hybrid securities, such as trust preferred securities, may be included in Tier 1 capital for bank holding companies that had total assets below $15 billion as of December 31, 2009. As we were below $15 billion in assets as of December 31, 2009, the trust preferred securities classified as long term debt on our balance sheet will be included as Tier 1 capital, unless we complete an acquisition of a depository institution holding company or a depository institution and we report total assets greater than $15 billion in the

36



quarter in which the acquisition occurs. Should that event occur, our trust preferred securities would be included in Tier 2 capital.

Regulatory Capital Simplification

The Bank and Flagstar have been subject to the capital requirements of the Basel III rules since January 1, 2015. On July 9, 2019, the Agencies issued the Final Capital Simplification Rule (the "New Rule") which simplifies certain requirements in the Agencies’ current regulatory capital rules. We implemented capital simplification on January 1, 2020. The New Rule increased the individual limit on MSRs and temporary difference DTAs to 25 percent of CET1 and eliminated the aggregate 15 percent CET1 deduction threshold for MSRs and temporary difference DTAs.

On March 27, 2020, U.S. banking regulators issued an interim final rule to delay for two years the initial adoption impact of CECL on regulatory capital in response to COVID-19 followed by a three-year transition period. During the two-year delay we will add back to CET1 capital 100 percent of the initial adoption impact of CECL plus 25 percent of the cumulative quarterly changes in the allowance for credit losses (i.e., quarterly transitional amounts). After two years, starting on January 1, 2022, the quarterly transitional amounts along with the initial adoption impact of CECL will be phased out of CET1 capital over the three-year period.

For the period presented, the following table sets forth our capital ratios as well as our excess capital over well-capitalized minimums.
Flagstar Bancorp
Actual
Well-Capitalized Under Prompt Corrective Action Provisions
Excess Capital Over
Well-Capitalized Minimum (1)
 
Amount
Ratio
Amount
Ratio
Capital Simplification
 
(Dollars in millions)
March 31, 2020
 
 
 
 
 
Tier 1 leverage capital
(to adjusted avg. total assets)
1,879

8.09
%
1,161

5.0
%
$
718

Common equity Tier 1 capital (to RWA)
1,639

9.17
%
1,161

6.5
%
478

Tier 1 capital (to RWA)
1,879

10.52
%
1,429

8.0
%
450

Total capital (to RWA)
1,997

11.18
%
1,786

10.0
%
211

(1)
Excess capital is the difference between the actual capital ratios under current simplification rules and the well-capitalized minimum ratio, multiplied by the relevant asset base.
     
As presented in the table above, our constraining capital ratio is our total capital to risk weighted assets at 11.18 percent. It would take a $211 million after-tax loss, with the balance sheet remaining constant, for our total risk-based capital ratio to fall below the level considered to be "well-capitalized".

     As of March 31, 2020, we had $223 million in MSRs, $78 million in DTAs arising from temporary differences and no material investments in unconsolidated financial institutions or minority interest which drive differences between our current capital ratios. For additional information on our capital requirements, see Note 14 - Regulatory Capital Matters.

Use of Non-GAAP Financial Measures

In addition to results presented in accordance with GAAP, this report includes non-GAAP financial measures such as tangible book value per share, tangible common equity to assets ratio, return on average tangible common equity, adjusted net income and adjusted net income per diluted share. We believe these non-GAAP financial measures provide additional information that is useful to investors in helping to understand the underlying performance and trends of the Company.

Non-GAAP financial measures have inherent limitations, which are not required to be uniformly applied and are not audited. Readers should be aware of these limitations and should be cautious with respect to the use of such measures. To mitigate these limitations, we have practices in place to ensure that these measures are calculated using the appropriate GAAP or regulatory components in their entirety and to ensure that our performance is properly reflected to facilitate consistent period-to-period comparisons. Our method of calculating these non-GAAP measures may differ from methods used by other companies. Although we believe the non-GAAP financial measures disclosed in this report enhance investors' understanding of our business and performance, these non-GAAP measures should not be considered in isolation, or as a substitute for those

37



financial measures prepared in accordance with GAAP. Where non-GAAP financial measures are used, the most directly comparable GAAP or regulatory financial measure, as well as the reconciliation to the most directly comparable GAAP or regulatory financial measure, can be found in this report.

Tangible book value per share, tangible common equity to assets ratio, return on average tangible common equity, adjusted net income and adjusted net income per diluted share. The Company believes that tangible book value per share, tangible common equity to assets ratio, return on average tangible common equity, adjusted net income and adjusted net income per diluted share provide a meaningful representation of its operating performance on an ongoing basis. Management uses these measures to assess performance of the Company against its peers and evaluate overall performance. The Company believes these non-GAAP financial measures provide useful information for investors, securities analysts and others because they provide a tool to evaluate the Company’s performance on an ongoing basis and compared to its peers.

The following table provides a reconciliation of non-GAAP financial measures.
 
March 31, 2020
December 31, 2019
March 31, 2019
 
(Dollars in millions)
Total stockholders' equity
$
1,842

$
1,788

$
1,574

Less: Goodwill and intangible assets
167

170

182

Tangible book value/Tangible common equity
$
1,675

$
1,618

$
1,392

 
 
 
 
Number of common shares outstanding
56,729,789

56,631,236

56,480,086

Tangible book value per share
$
29.52

$
28.57

$
24.65

 
 
 
 
Total assets
$
26,805

$
23,266

$
19,445

Tangible common equity to assets ratio
6.25
%
6.95
%
7.16
%
 
 
 
 
Total average assets
$
21,150

$
20,708

$
16,294

Less: Average goodwill and intangible assets
169

172

187

Total average tangible assets
$
20,981

$
20,536

$
16,107

 
Three Months Ended March 31,
 
2020
2019
 
(Dollars in millions, except share data)
Net income
$
58

$
36

Plus: Intangible asset amortization (after-tax)
3

3

Tangible net income
$
61

$
39

 
 
 
Total average equity
$
1,803

$
1,583

Less: Average goodwill and intangible assets
172

187

Total average tangible equity
$
1,631

$
1,396

 
 
 
Return on average assets
0.78
%
0.79
%
Return on average tangible assets
0.78
%
0.80
%
 
 
 
Return on average common equity
9.82
%
9.16
%
Return on average tangible common equity
11.46
%
11.56
%


38



Critical Accounting Estimates

Various elements of our accounting policies, by their nature, are subject to estimation techniques, valuation assumptions and other subjective assessments. Certain accounting policies that, due to the judgment, estimates and assumptions are critical to an understanding of our Consolidated Financial Statements and the Notes, are described in Item 1. These policies relate to: (a) the determination of our ACL and (b) fair value measurements. We believe the judgment, estimates and assumptions used in the preparation of our Consolidated Financial Statements and the Notes are appropriate given the factual circumstances at the time. However, given the sensitivity of our Consolidated Financial Statements and the Notes to these critical accounting policies, the use of other judgments, estimates and assumptions could result in material differences in our results of operations and/or financial condition.

Allowance for Credit Losses

On January 1, 2020, we adopted ASU 2016-13, Financial Instruments - Credit Losses (Topic 326), which requires financial assets to be presented at the net amount expected to be collected (i.e. net of expected credit losses). In addition, the standard requires a reserve to be recorded for lifetime expected losses on our unfunded commitments. Therefore, we record an allowance for loan losses on relevant financial assets and a reserve for unfunded commitments on our consolidated statements of financial position, collectively referred to as the allowance for credit losses.
Our estimate of lifetime expected credit losses includes the use of quantitative models that incorporate forward looking macroeconomic scenarios applied over a reasonable and supportable forecast period before reverting to historical averages over the remaining contractual life, adjusted for expected prepayments and borrower controlled extension options. These macroeconomic scenarios include variables that have historically been key drivers of increases and decreases in credit losses. These variables include, but are not limited to, unemployment rates, real estate prices, and gross domestic product levels. The scenarios that are chosen each quarter and the amount of weighting given to each scenario depend on a variety of factors including recent economic events, leading economic indicators, views of third-party economists and industry trends.
We also perform a qualitative assessment to determine if the reserve is appropriate in our judgment and is adequate, but not excessive, to cover losses that are expected but, in our assessment, not adequately represented in the economic assumptions or modeling described above. We consider the following factors in our qualitative assessment: changes in lending policies and procedures, economic and business conditions, the nature and volume of the portfolio, experience of lending staff, the volume and severity of past due loans and nonaccrual loans, changes in quality of loan review, changes in value of underlying collateral, portfolio concentrations, the effect of external factors such as competition and legal and regulatory requirements, and prepayment rate.
The allowance for credit losses can also be impacted by unanticipated changes in asset quality of the portfolio, including but not limited to increases in risk rating changes in our commercial portfolio, borrower delinquencies, changes in FICO scores or changes in LTVs in our consumer portfolio. In addition, while we have incorporated our estimated impact of COVID-19 into our allowance for credit losses, the ultimate impact of COVID-19 is still unknown, including how long economic activities will be impacted and what effect the unprecedented levels of government fiscal and monetary actions will have on the economy and our credit losses.
As described above, the process to determine the allowance for credit losses requires numerous estimates and assumptions, some of which require a high degree of judgment and are often interrelated. Changes in the estimates and assumptions can result in significant changes in the allowance for credit losses. Our process for determining the allowance for credit losses is further discussed in the Credit Risk section of the MD&A and Note 4 - Loans Held for Investment.
For further information on our critical accounting policies, please refer to our Form 10-K for the year ended December 31, 2019, which is available on our website, flagstar.com, under the Investor Relations section, or on the website of the Securities and Exchange Commission, at sec.gov.

39




Forward – Looking Statements

Certain statements in this Form 10-Q, including but not limited to statements included within the Management’s Discussion and Analysis of Financial Condition and Results of Operations, are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, as amended. In addition, we may make forward-looking statements in our other documents filed with or furnished to the Security and Exchange Commission (SEC), and our management may make forward-looking statements orally to analysts, investors, representatives of the media, and others.

Generally, forward-looking statements are not based on historical facts but instead represent management’s current beliefs and expectations regarding future events and are subject to significant risks and uncertainties. The COVID-19 pandemic is adversely affecting us, our customers, counterparties, employees, and third-party service providers, and the ultimate extent of the impacts on our business, financial position, results of operations, liquidity, and prospects is uncertain. Other than as required under United States securities laws, Flagstar does not undertake to update the forward-looking statements to reflect the impact of circumstances or events that may arise after the date of the forward-looking statements. Such statements may be identified by words such as believe, expect, anticipate, intend, plan, estimate, may increase, may fluctuate, and similar expressions or future or conditional verbs such as will, should, would, and could. Our actual results and capital and other financial conditions may differ materially from those described in the forward-looking statements depending upon a variety of factors, including without limitation the precautionary statements included within each individual business’ discussion and analysis of our results of operations and the risk factors listed and described in Item 1A to Part I, of our Annual Report on Form 10-K for the year ended December 31, 2019 and Item 1A. to Part II, of this Quarterly Report on Form 10-Q, which are incorporated by reference herein.

Other than as required under United States securities laws, we do not undertake to update the forward-looking statements to reflect the impact of circumstances or events that may arise after the date of the forward-looking statements.

40



Item 1. Financial Statements

Flagstar Bancorp, Inc.
Consolidated Statements of Financial Condition
(In millions, except share data)
 
March 31, 2020
December 31, 2019
 
(Unaudited)
 
Assets
 
 
Cash
$
216

$
220

Interest-earning deposits
126

206

Total cash and cash equivalents
342

426

Securitized HFS loans not sold
2,058


Investment securities available-for-sale
2,446

2,116

Investment securities held-to-maturity
554

598

Loans held-for-sale ($4,365 and $5,219 measured at fair value, respectively)
4,389

5,258

Loans held-for-investment ($12 and $12 measured at fair value, respectively)
13,795

12,129

Loans with government guarantees
814

736

Less: allowance for loan losses
(132
)
(107
)
Total loans held-for-investment and loans with government guarantees, net
14,477

12,758

Mortgage servicing rights
223

291

Federal Home Loan Bank stock
306

303

Premises and equipment, net
413

416

Goodwill and intangible assets
167

170

Other assets
1,430

930

Total assets
$
26,805

$
23,266

Liabilities and Stockholders’ Equity
 
 
Noninterest bearing deposits
$
6,551

$
5,467

Interest bearing deposits
9,501

9,679

Total deposits
16,052

15,146

Short-term Federal Home Loan Bank advances and other
5,841

4,165

Long-term Federal Home Loan Bank advances
1,000

650

Other long-term debt
493

496

Other liabilities ($35 and $35 measured at fair value, respectively)
1,577

1,021

Total liabilities
24,963

21,478

Stockholders’ Equity
 
 
Common stock $0.01 par value, 80,000,000 and 80,000,000 shares authorized; 56,729,789 and 56,631,236 shares issued and outstanding, respectively
1

1

Additional paid in capital
1,487

1,483

Accumulated other comprehensive income
31

1

Retained earnings
323

303

Total stockholders’ equity
1,842

1,788

Total liabilities and stockholders’ equity
$
26,805

$
23,266


    
The accompanying notes are an integral part of these Consolidated Financial Statements.

41



Flagstar Bancorp, Inc.
Consolidated Statements of Operations
(In millions, except per share data)
 
Three Months Ended March 31,
 
2020
2019
 
(Unaudited)
Interest Income
 
Loans
$
181

$
155

Investment securities
19

24

Interest-earning deposits and other
1

1

Total interest income
201

180

Interest Expense
 
 
Deposits
32

29

Short-term Federal Home Loan Bank advances and other
12

17

Long-term Federal Home Loan Bank advances
3

1

Other long-term debt
6

7

Total interest expense
53

54

Net interest income
148

126

Provision for credit losses
14


Net interest income after provision for credit losses
134

126

Noninterest Income
 
 
Net gain on loan sales
90

49

Loan fees and charges
26

17

Net return on mortgage servicing rights
6

6

Loan administration income
12

11

Deposit fees and charges
9

8

Other noninterest income
14

18

Total noninterest income
157

109

Noninterest Expense
 
 
Compensation and benefits
102

87

Occupancy and equipment
41

38

Commissions
29

13

Loan processing expense
20

17

Legal and professional expense
6

6

Federal insurance premiums
6

4

Intangible asset amortization
3

4

Other noninterest expense
28

22

Total noninterest expense
235

191

Income before income taxes
56

44

Provision for income taxes
10

8

Net income
$
46

$
36

Net income per share
 
 
Basic
$
0.80

$
0.64

Diluted
$
0.80

$
0.63

Weighted average shares outstanding
 
 
Basic
56,655,865

56,897,799

Diluted
57,189,923

57,590,272



The accompanying notes are an integral part of these Consolidated Financial Statements.

42



Flagstar Bancorp, Inc.
Consolidated Statements of Comprehensive Income
(In millions)
 
Three Months Ended March 31,
 
2020
2019
 
(Unaudited)
Net income
$
46

$
36

Other comprehensive income, net of tax
 
 
Investment securities
34

16

Derivatives and hedging activities
(4
)

Other comprehensive income, net of tax
30

16

Comprehensive income
$
76

$
52


The accompanying notes are an integral part of these Consolidated Financial Statements.


43



Flagstar Bancorp, Inc.
Consolidated Statements of Stockholders’ Equity
(In millions, except share data)
(unaudited)
 
Common Stock
 
 
 
 
 
Number of Shares
Amount
Additional
Paid in
Capital
Accumulated
Other
Comprehensive
Income (Loss)
Retained Earnings (Accumulated
Deficit)
Total
Stockholders’
Equity
Balance at December 31, 2018
57,749,464

$
1

$
1,522

$
(47
)
$
94

$
1,570

Net income




36

36

Total other comprehensive income



16


16

Shares issued from Employee Stock Purchase Plan
32,878






Stock-based compensation
27,401


4



4

Dividends declared and paid




(2
)
(2
)
Repurchase of shares
(1,329,657
)

(50
)


(50
)
Balance at March 31, 2019
56,480,086

$
1

$
1,476

$
(31
)
$
128

$
1,574

 
 
 
 
 
 
 
Balance at December 31, 2019
56,631,236

$
1

$
1,483

$
1

$
303

$
1,788

Net income




46

46

Total other comprehensive income



30


30

Shares issued from Employee Stock Purchase Plan
59,252






Stock-based compensation
39,081


4



4

Dividends declared and paid
220




(3
)
(3
)
CECL ASU Adjustment to RE




(23
)
(23
)
Balance at March 31, 2020
56,729,789

$
1

$
1,487

$
31

$
323

$
1,842

(1)
Income tax effects of the Tax Cuts and Jobs Act are reclassified from AOCI to retained earnings due to the adoption of ASU 2018-02.
(2)
Includes dividend reinvestment shares

The accompanying notes are an integral part of these Consolidated Financial Statements.

44



Flagstar Bancorp, Inc.
Condensed Consolidated Statements of Cash Flows
(In millions)
 
Three Months Ended March 31,
 
2020
2019
 
(Unaudited)
Operating Activities
 
 
Net cash used in operating activities
$
(1,515
)
$
(4,716
)
Investing Activities
 
 
Proceeds from sale of AFS securities including loans that have been securitized
$
104

$
4,501

Collection of principal on investment securities AFS
77

38

Purchase of investment securities AFS and other
(350
)
(16
)
Collection of principal on investment securities HTM
44

21

Proceeds received from the sale of LHFI
39

105

Net origination, purchase, and principal repayments of LHFI
(1,706
)
(845
)
Acquisition of premises and equipment, net of proceeds
(17
)
(18
)
Net purchase of FHLB stock
(3
)

Proceeds from the sale of MSRs
36

41

Other, net

(4
)
Net cash (used in) provided by investing activities
$
(1,776
)
$
3,823

Financing Activities
 
 
Net change in deposit accounts
$
906

$
1,073

Net change in short-term FHLB borrowings and other short-term debt
1,676

(141
)
Proceeds from increases in FHLB long-term advances and other debt
350

100

Repayment of long-term debt
(3
)

Net receipt of payments of loans serviced for others
298

(104
)
Stock repurchase

(50
)
Dividends declared and paid
(3
)
(2
)
Other
(3
)
3

Net cash provided by financing activities
$
3,221

$
879

Net change in cash, cash equivalents and restricted cash (1)
(70
)
(14
)
Beginning cash, cash equivalents and restricted cash (1)
456

432

Ending cash, cash equivalents and restricted cash (1)
$
386

$
418

Supplemental disclosure of cash flow information
 
 
Non-cash reclassification of LHFI to LHFS
$
39

$

Non-cash reclassification of LHFS to securitized HFS loans not sold
$
2,170

$
4,501

MSRs resulting from sale or securitization of loans
$
40

$
67

Operating section supplemental disclosures
 
 
Proceeds from sales of LHFS
$
7,674

$
832

Origination, premium paid and purchase of LHFS, net of principal repayments
$
(8,786
)
$
(5,479
)
(1)
For further information on restricted cash, see Note 8 - Derivatives.

The accompanying notes are an integral part of these Consolidated Financial Statements.

45



Flagstar Bancorp, Inc.
Notes to the Consolidated Financial Statements (Unaudited)

Note 1 - Basis of Presentation

The accompanying financial statements of Flagstar Bancorp, Inc. ("Flagstar," or the "Company"), including its wholly owned principal subsidiary, Flagstar Bank, FSB (the "Bank"), have been prepared using U.S. GAAP for interim financial statements. Where we say "we," "us," "our," the "Company," "Bancorp" or "Flagstar," we usually mean Flagstar Bancorp, Inc. However, in some cases, a reference to "we," "us," "our," the "Company" or "Flagstar" will include the Bank.

These consolidated financial statements do not include all of the information and footnotes required by GAAP for a full year presentation and certain disclosures have been condensed or omitted in accordance with rules and regulations of the SEC. These interim financial statements are unaudited and include, in our opinion, all adjustments necessary for a fair statement of the results for the periods indicated, which are not necessarily indicative of results which may be expected for the full year. These consolidated financial statements and notes should be read in conjunction with the consolidated financial statements and footnotes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2019, which is available on our website, flagstar.com, and on the SEC website, at sec.gov.

Note 2 - Investment Securities

Securitized HFS loans not sold

Trading securities arise as mortgage loans are securitized for sale in the normal of business. Trading securities are carried at fair value. Changes in fair value on trading securities are recorded in current period earnings. At March 31, 2020, we held $2,058 million of these securities at fair value, which were comprised of U.S. government sponsored agency MBS. We had no trading securities at December 31, 2019.


46



The following table presents our AFS and HTM investment securities:
 
Amortized Cost
Gross Unrealized
Gains
Gross Unrealized
Losses
Fair Value
 
(Dollars in millions)
March 31, 2020
 
 
 
 
Available-for-sale securities
 
 
 
 
Agency - Commercial
$
1,269

$
17

$
(1
)
$
1,285

Agency - Residential
971

33


1,004

Municipal obligations
30



30

Corporate debt obligations
67

1

(1
)
67

Other MBS
58

1


59

Certificate of deposits
1



1

Total available-for-sale securities (1)
$
2,396

$
52

$
(2
)
$
2,446

Held-to-maturity securities
 
 
 
 
Agency - Commercial
$
279

$
3

$

$
282

Agency - Residential
275

12


287

Total held-to-maturity securities (1)
$
554

$
15

$

$
569

December 31, 2019
 
 
 
 
Available-for-sale securities
 
 
 
 
Agency - Commercial
$
948

$
2

$
(3
)
$
947

Agency - Residential
1,015

4

(4
)
$
1,015

Corporate debt obligations
76

1


$
77

Municipal obligations
31



$
31

Other MBS
44

1


$
45

Certificate of Deposits
1



$
1

Total available-for-sale securities (1)
$
2,115

$
8

$
(7
)
$
2,116

Held-to-maturity securities
 
 
 
 
Agency - Commercial
$
306

$

$
(1
)
$
305

Agency - Residential
292

3

(1
)
294

Total held-to-maturity securities (1)
$
598

$
3

$
(2
)
$
599


(1)
There were no securities of a single issuer, which are not governmental or government-sponsored, that exceeded 10 percent of stockholders’ equity at March 31, 2020 or December 31, 2019.

We evaluate AFS debt securities where the value has declined below amortized cost for impairment. If we intend to sell or believe it is more likely than not that we will be required to sell the debt security, it is written down to fair value through earnings. For AFS debt securities we intend to hold, we evaluate the debt securities for expected credit losses except for debt securities that are guaranteed by the U.S. Treasury, U.S. government agencies or sovereign entities of high credit quality for which we apply a zero credit loss assumption and represented 95 percent of our AFS portfolio as of March 31, 2020. For the remaining AFS securities, credit losses are recognized as an increase to the allowance for credit losses through the credit loss provision.  If any of the decline in fair value is related to market factors, that amount is recognized in accumulated other comprehensive income (OCI). We have no unrealized credit losses as of March 31, 2020 and December 31, 2019.

We separately evaluate our HTM debt securities for any credit losses. As of March 31, 2020 and December 31, 2019, our entire HTM portfolio qualified for the zero loss assumption as all securities are guaranteed by the U.S. Treasury, U.S. government agencies or sovereign entities of high credit quality.

Investment securities transactions are recorded on the trade date for purchases and sales. Interest earned on investment securities, including the amortization of premiums and the accretion of discounts, are determined using the effective interest method over the period of maturity and recorded in interest income in the Consolidated Statements of Operations. Accrued interest receivable on investment securities totaled $7 million and $6 million at March 31, 2020 and December 31, 2019, and was reported in Other Assets on the Consolidated Statements of Financial Condition.





47



Available-for-sale securities

Securities available-for-sale are carried at fair value. Unrealized gains and losses on AFS securities are reported as a component of other comprehensive income.
    
We purchased $350 million and $16 million of AFS securities, which were comprised of U.S. government sponsored agency MBS, certificate of deposits, and corporate debt obligations during the three months ended March 31, 2020, and March 31, 2019 respectively. In addition, we retained $18 million of passive interests in our own private MBS during the three months ended March 31, 2020. We did not retain any interest in our own private MBS during the three months ended March 31, 2019.

There were no in sales of AFS securities during both the three months ended March 31, 2020, and March 31, 2019 other than those related to mortgage loans that had been securitized for sale in the normal course of business.

Held-to-maturity securities

Investment securities HTM are carried at amortized cost and adjusted for amortization of premiums and accretion of discounts using the interest method. Unrealized losses are not recorded to the extent they are temporary in nature.

There were no purchases or sales of HTM securities during both the three months ended March 31, 2020 and March 31, 2019.

The following table summarizes available-for-sale and held-to-maturity securities, by duration, the unrealized loss positions on investment securities: 
 
Unrealized Loss Position with
Duration 12 Months and Over
Unrealized Loss Position with
Duration Under 12 Months
 
Fair Value
Number of Securities
Unrealized Loss
Fair
Value
Number of
Securities
Unrealized
Loss
 
(Dollars in millions)
March 31, 2020
 
 
 
 
 
 
Available-for-sale securities
 
 
 
 
 
 
Agency - Commercial
$
35

4

$

$
91

9

$
(1
)
Municipal obligations
$

1

$

$


$

Corporate debt obligations
$


$

$
21

5

$
(1
)
Held-to-maturity securities
 
 
 
 
 
 
Agency - Commercial
$
3

1

$

$
5

1

$

December 31, 2019
 
 
 
 
 
 
Available-for-sale securities
 
 
 
 
 
 
Agency - Commercial
$
148

17

$
(3
)
$
303

19

$

Agency - Residential
$
266

26

$
(3
)
$
148

14

$
(1
)
Municipal obligations
$
8

3

$

$


$

Held-to-maturity securities
 
 
 
 
 
 
Agency - Commercial
$
148

13

$
(1
)
$
85

6

$

Agency - Residential
$
35

7

$
(1
)
$
38

10

$



Unrealized losses on available-for-sale securities have not been recognized into income because almost all of the portfolio held by us are issued by U.S. government entities and agencies. These securities are either explicitly or implicitly guaranteed by the U.S. government, are highly rated by major rating agencies, and have a long history of no credit losses. The remaining unrealized losses on available-for-sale securities are municipal securities and corporate debt obligations, all of which are considered investment grade or are de minimis. The fair value is expected to recover as the bonds approach maturity.

48



The following table shows the amortized cost and estimated fair value of securities by contractual maturity:
 
Investment Securities Available-for-Sale
Investment Securities Held-to-maturity
 
Amortized
Cost
Fair
Value
Weighted Average
Yield
Amortized
Cost
Fair
Value
Weighted Average
Yield
 
(Dollars in millions)
March 31, 2020
 
 
 
 
 
 
Due in one year or less
$
3

$
3

2.04
%
$

$

%
Due after one year through five years
11

11

2.68
%
9

9

2.49
%
Due after five years through 10 years
102

104

4.03
%
8

9

2.28
%
Due after 10 years
2,280

2,328

2.42
%
537

551

2.44
%
Total
$
2,396

$
2,446

 
$
554

$
569

 


We pledge investment securities, primarily agency collateralized and municipal taxable mortgage obligations, to collateralize lines of credit and/or borrowings. At March 31, 2020 and December 31, 2019, we had pledged investment securities of $828 million and $874 million, respectively.

Note 3 - Loans Held-for-Sale

The majority of our mortgage loans originated as LHFS are ultimately sold into the secondary market on a whole loan basis or by securitizing the loans into agency, government, or private label mortgage-backed securities. LHFS totaled $4.4 billion and $5.3 billion at March 31, 2020 and December 31, 2019, respectively. For the three months ended March 31, 2020 we had net gain on loan sales associated with LHFS of $89 million, as compared to $47 million for the three months ended March 31, 2019.
    
At March 31, 2020 and December 31, 2019, $24 million and $39 million, respectively, of LHFS were recorded at lower of cost or fair value. We elected the fair value option for the remainder of the loans in the portfolio.

Note 4 - Loans Held-for-Investment

We classify loans that we have the intent and ability to hold for the foreseeable future or until maturity as LHFI. We report LHFI at their amortized cost, which includes the outstanding principal balance adjusted for any unamortized premiums, discounts, deferred fees and costs. The accrued interest receivable on loans held-for-investment totaled $36.1 million at March 31, 2020 and $36.9 million at December 31, 2019 and was reported in Other assets on the Consolidated Statements of Financial Condition.

The following table presents our loans held-for-investment:
 
March 31, 2020
December 31, 2019
 
(Dollars in millions)
Consumer loans
 
 
Residential first mortgage
$
2,964

$
3,154

Home equity
1,028

1,024

Other
858

729

Total consumer loans
4,850

4,907

Commercial loans
 
 
Commercial real estate
3,092

2,828

Commercial and industrial
1,880

1,634

Warehouse lending
3,973

2,760

Total commercial loans
8,945

7,222

Total loans held-for-investment
$
13,795

$
12,129


    

49



The following table presents the UPB of our loan sales and purchases in the loans held-for-investment portfolio:
 
Three Months Ended March 31,
 
2020
2019
 
(Dollars in millions)
Loans Sold (1)
 
 
Performing loans
$
38

$
102

Total loans sold
$
38

$
102

Net gain associated with loan sales (2)
$

$
2

Loans Purchased
 
 
Home equity
$

$
49

Other consumer
63

51

Total loans purchased
$
63

$
100

Premium associated with loans purchased
$

$
3

(1)
Upon a change in our intent, the loans were transferred to LHFS and subsequently sold.
(2)
Recorded in net gain on loan sales on Consolidated Statements of Operations.    

We have pledged certain LHFI, LHFS, and loans with government guarantees to collateralize lines of credit and/or borrowings with the FHLB of Indianapolis and the FRB of Chicago. At March 31, 2020 we had pledged loans of $8.3 billion, compared to $9.1 billion at December 31, 2019.

Allowance for Loan Losses
We determine the estimate of the allowance for loan losses on at least a quarterly basis. The allowance for loan losses represents management's estimate of lifetime losses in our LHFI portfolio, excluding loans carried under the fair value option. We establish an allowance using relevant available information, from internal and external sources, relating to past events, current conditions, and reasonable and supportable forecasts. The allowance uses a loan-level, model-based approach, to estimate the expected lifetime credit losses. For non-performing loans, we've elected to use the collateral dependent practical expedient. The reserve for collateral dependent loans is established as the difference between fair value of the collateral less cost to sell and the amortized cost of the loan. Management applies judgment and assigns qualitative factors to each loan portfolio segment or the portfolio as a whole based upon the consideration of the following factors: levels of and trends in delinquencies and performance of loans, levels of and trends in write-offs and recoveries collected, changes in the nature and volume of the portfolio, changes in reasonable and supportable economic forecasts, changes in lending policies and procedures, changes in economic and business conditions, changes in lending management, changes in credit quality statistics, changes in the quality of the loan review system, changes in prepayment expectations or other factors affecting assessments of loan contractual term, changes in concentrations of credit, industry conditions and other internal or external factor changes.

A specific allowance is established on impaired loans when it is probable all amounts due will not be collected pursuant to the original contractual terms of the loan and the recorded investment in the loan exceeds its fair value. The required allowance is measured using either the present value of the expected future cash flows discounted at the loan's effective interest rate or the fair value of the collateral less estimated costs to sell if the loan is collateral dependent.
A general allowance is established for lifetime losses inherent on non-impaired loans by segmenting the portfolio based upon common risk characteristics. Our consumer loan portfolio is segmented into Residential First Mortgage, Home Equity and Other Consumer. Loan characteristics impacting these segments include lien position, credit quality, and loan structure. At a high-level our commercial loans are segmented into Commercial Real Estate, Commercial and Industrial, and Warehouse Lending. Loan characteristics impacting these segments include credit quality and loan structure.
We measure the allowance using the applicable dual risk rating model which measures probability of default, loss given default and exposure at default. As of March 31, 2020, we estimated losses over a two-year reasonable and supportable forecast period using a macroeconomic scenario before reverting economic variables over a one-year period to its long-term historical averages on a straight-line basis. As of March 31, 2020, we forecasted that we are in a sudden, sharp and severe downturn as a result of the COVID-19 pandemic, only partially recovering later in the year. Our forecast includes an annualized GDP contraction of 18 percent during the second quarter, a 3 percent decrease in HPI throughout the remainder of the year, and a 9 percent spike in unemployment during the second quarter before moderating to 7 percent at the end of the year.


50



The following table presents changes in the allowance for loan losses, by class of loan:
 
Residential
First
Mortgage (1)
Home Equity
Other
Consumer
Commercial
Real Estate
Commercial
and Industrial
Warehouse
Lending
Total
 
(Dollars in millions)
Three Months Ended March 31, 2020
 
 
 
 
 
 
 
Beginning balance, prior to adoption of ASC 326
$
22

$
14

$
6

$
38

$
22

$
5

$
107

Impact of adopting ASC 326
25

12

10

(14
)
(6
)
(4
)
23

Provision (benefit)

(2
)

4

2


4

Charge-offs
(1
)
(1
)
(1
)



(3
)
Recoveries


1




1

Ending allowance balance
$
46

$
23

$
16

$
28

$
18

$
1

$
132

Three Months Ended March 31, 2019
 
 
 
 
 
 
 
Beginning balance
$
38

$
15

$
3

$
48

$
18

$
6

$
128

Provision (benefit)
(2
)

2

(12
)
12



Charge-offs
(1
)

(1
)



(2
)
Recoveries

1





1

Ending allowance balance
$
35

$
16

$
4

$
36

$
30

$
6

$
127

(1)
Includes loans with government guarantees.

The allowance for loan losses was $132 million at March 31, 2020 and $127 million at March 31, 2019. The increase in the allowance is reflective of the adoption of CECL and an increase due to changes in the economic forecast used in the ACL models as a result of the ongoing COVID-19 pandemic, partially offset by sustained low delinquencies and charge-off levels.
Loans are considered to be past due when any payment of principal or interest is 30 days past the scheduled payment date. While it is the goal of management to collect on loans, we attempt to work out a satisfactory repayment schedule or modification with past due borrowers and will undertake foreclosure proceedings if the delinquency is not satisfactorily resolved. Our practices regarding past due loans are designed to both assist borrowers in meeting their contractual obligations and minimize losses incurred by the Bank.
In March 2020, as a response to COVID-19, customers facing COVID-19 related difficulties were offered forbearance in an effort to help our borrowers get to the other side of the health crisis when we believe they will be able to fulfill all of their contractual commitments.
We cease the accrual of interest on all classes of consumer and commercial loans upon the earlier of, becoming 90 days past due, or when doubt exists as to the ultimate collection of principal or interest (classified as nonaccrual or nonperforming loans). When a loan is placed on nonaccrual status, the accrued interest income is reversed and the loan may only return to accrual status when principal and interest become current and are anticipated to be fully collectible. We do not measure an allowance for credit losses for accrued interest receivables as accrued interest is written off in a timely manner. We are not aging receivables for customers who have been granted a payment deferral in response to COVID-19 which remain in the aging category they were in at the time of payment deferral. We continue to accrue interest on these loans, consistent with our forbearance programs.

The following table presents the amortized cost basis of loans for which the reserve is established based on collateral value, by class of loan:
 
Balance at March 31, 2020
 
Real Estate
Consumer loans
 
Residential first mortgage
$
44

Home equity
20

Other
2

Total
$
66




51



As of March 31, 2020, all loans for which the reserve is established based on collateral value are secured by collateral worth equal to or in excess of amortized cost. There were no impaired commercial loans as of March 31, 2020.
The following table sets forth the LHFI aging analysis of past due and current loans:
 
30-59 Days
Past Due
60-89 Days
Past Due
90 Days or
Greater Past
Due (1)
Total
Past Due
Current
Total LHFI
 
(Dollars in millions)
March 31, 2020
 
 
 
 
 
 
Consumer loans
 
 
 
 
 
 
Residential first mortgage
$
8

$
3

$
24

$
35

$
2,929

$
2,964

Home equity
2

1

3

6

1,022

1,028

Other
4

1

2

7

851

858

Total consumer loans
14

5

29

48

4,802

4,850

Commercial loans
 
 
 
 
 
 
Commercial real estate
6



6

3,086

3,092

Commercial and industrial (1)
1



1

1,879

1,880

Warehouse lending




3,973

3,973

Total commercial loans
7



7

8,938

8,945

Total loans (2)
$
21

$
5

$
29

$
55

$
13,740

$
13,795

December 31, 2019
 
 
 
 
 
 
Consumer loans
 
 
 
 
 
 
Residential first mortgage
$
5

$
4

$
21

$
30

$
3,124

$
3,154

Home Equity
1


4

5

1,019

1,024

Other
3

1

1

5

724

729

Total consumer loans
9

5

26

40

4,867

4,907

Commercial loans
 
 
 
 
 
 
Commercial real estate




2,828

2,828

Commercial and industrial




1,634

1,634

Warehouse lending




2,760

2,760

Total commercial loans




7,222

7,222

Total loans (2)
$
9

$
5

$
26

$
40

$
12,089

$
12,129

(1)
Includes less than 90 day past due performing loans which are deemed nonaccrual. Interest is not being accrued on these loans.
(2)
Includes $4 million of past due loans accounted for under the fair value option for both March 31, 2020 and December 31, 2019, respectively.

Interest income is recognized on nonaccrual loans using a cash basis method. Interest that would have been accrued on impaired loans was less than $1 million during both the three months and twelve months ended March 31, 2020 and December 31, 2019, respectively. At March 31, 2020 and December 31, 2019, we had no loans 90 days past due and still accruing interest.

Reserve for Unfunded Commitments
We estimated expected credit losses over the contractual period in which we are exposed to credit risk via a contractual obligation to extend credit, unless that obligation is unconditionally cancellable by us. The reserve for unfunded commitments is adjusted as a provision for credit loss expense. The estimate includes consideration of the likelihood that funding will occur and an estimate of expected credit losses on commitments expected to be funded over its estimated life.

The reserve for unfunded commitments is reflected in other liabilities on the Statement of Financial Condition and was $20 million as of March 31, 2020, compared to $3 million as of March 31, 2019. The increase in the reserve is reflective of the adoption of CECL which requires us to record an allowance for our estimate of lifetime losses and an increase due to changes in the economic forecast used in the ACL models as a result of the ongoing COVID-19 pandemic.
 
The following categories of off-balance sheet credit exposures have been identified: unfunded loans with available balances, new commitments to lend that are not yet funded, and standby and commercial letters of credit. For further information, see Note 15 - Legal Proceedings, Contingencies and Commitments.


52



Troubled Debt Restructurings
    
We may modify certain loans in both our consumer and commercial loan portfolios to retain customers or to maximize collection of the outstanding loan balance. Troubled debt restructurings ("TDRs") are modified loans in which a borrower demonstrates financial difficulties and for which a concession has been granted as a result. Nonperforming TDRs are included in nonaccrual loans. TDRs remain in nonperforming status until a borrower has made payments and is current for at least six consecutive months. Performing TDRs are not considered to be nonaccrual so long as we believe that all contractual principal and interest due under the restructured terms will be collected. Performing and nonperforming TDRs remain impaired as interest and principal will not be received in accordance with the original contractual terms of the loan agreement. Refer to Note 1- Description of Business, Basis of Presentation, and Summary of Significant Accounting Standards to the consolidated financial statements in the Annual Report on Form 10-K for the year ended December 31, 2019 for a description of the methodology used to determine TDRs.

Some loan modifications classified as TDRs may not ultimately result in the full collection of principal and interest, as modified, but may give rise to potential incremental losses. We measure impairments using a discounted cash flow method for performing TDRs and measure impairment based on collateral values for nonperforming TDRs.

Beginning in March 2020, as a response to COVID-19, we have offered our consumer and commercial customer’s principal and interest payment deferrals and extensions. We considered these programs in the context of whether or not the restructuring of these contracts would constitute a Troubled Debt Restructuring (TDR). We considered the CARES Act, interagency guidance and related guidance from the FASB, which provided that short-term modifications made on a good faith basis in response to COVID-19 to borrowers who were current prior to any relief are not required to be accounted for as TDRs.

The following table provides a summary of TDRs by type and performing status:
 
TDRs
 
Performing
Nonperforming
Total
 
(Dollars in millions)
March 31, 2020
 
 
 
Consumer loans
 
 
 
Residential first mortgage
$
20

$
8

$
28

Home equity
17

2

19

Total TDRs (1)(2)
$
37

$
10

$
47

December 31, 2019
 
 
 
Consumer loans
 
 
 
Residential first mortgage
$
20

$
8

$
28

Home Equity
18

2

20

Total TDRs (1)(2)
$
38

$
10

$
48


(1)
Allowance for loan losses on TDR loans totaled $5 million and $8 million at March 31, 2020 and December 31, 2019, respectively.
(2)
Includes $2 million of TDR loans accounted for under the fair value option at March 31, 2020 and December 31, 2019.

53



The following table provides a summary of newly modified TDRs:
 
New TDRs
 
Number of Accounts
Pre-Modification Unpaid Principal Balance
Post-Modification Unpaid Principal Balance (1)
 
 
(Dollars in millions)
Three Months Ended March 31, 2020
 
 
 
Residential first mortgages
5

$
1

$
1

Home equity (2)(3)
2



Consumer
1



Total TDR loans
8

$
1

$
1

Three Months Ended March 31, 2019
 
 
Residential first mortgages
2

$

$

Home equity (2)(3)
2



Total TDR loans
4

$

$

 
(1)
Post-modification balances include past due amounts that are capitalized at modification date.
(2)
Home equity post-modification UPB reflects write downs.
(3)
Includes loans carried at the fair value option.
    
There was one residential first mortgage loans modified in the previous 12 months that subsequently defaulted during the three months ended March 31, 2020. There were no residential first mortgage loans modified in the previous 12 months that subsequently defaulted during the three months ended March 31, 2019. The increase in allowance at modification was less than $1 million for the three months ended March 31, 2020 and March 31, 2019. All TDR classes within the consumer and commercial portfolios are considered subsequently defaulted when they are greater than 90 days past due within 12 months of the restructuring date.

Impaired Loans

The interest income recognized on impaired loans was less than $1 million for the three months ended March 31, 2020 and March 31, 2019.

Credit Quality

We utilize an internal risk rating system which is applied to all consumer and commercial loans. Descriptions of our internal risk ratings as they relate to credit quality follow the ratings used by the U.S. bank regulatory agencies as listed below.
Pass. Pass assets are not impaired nor do they have any known deficiencies that could impact the quality of the asset.
Watch. Watch assets are defined as pass rated assets that exhibit elevated risk characteristics or other factors that deserve management’s close attention and increased monitoring. However, the asset does not exhibit a potential or well-defined weakness that would warrant a downgrade to criticized or adverse classification.
Special mention. Assets identified as special mention possess credit deficiencies or potential weaknesses deserving management's close attention. Special mention assets have a potential weakness or pose an unwarranted financial risk that, if not corrected, could weaken the assets and increase risk in the future. Special mention assets are criticized, but do not expose an institution to sufficient risk to warrant adverse classification.
Substandard. Assets identified as substandard are inadequately protected by the current net worth and paying capacity of the obligor or of the collateral pledged, if any. Assets so classified must have a well-defined weakness or weaknesses that jeopardize the full collection or liquidation of the debt. They are characterized by the distinct possibility that we will sustain some loss if the deficiencies are not corrected. For home equity loans and other consumer loans, we evaluate credit quality based on the aging and status of payment activity and any other known credit characteristics that call into question full repayment of the asset. Substandard loans may be placed on either accrual or non-accrual status.
Doubtful. An asset classified as doubtful has all the weaknesses inherent in one classified substandard, with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of currently existing facts, conditions and values, highly questionable and improbable. A doubtful asset has a high probability of total or substantial loss, but because of specific pending events that may strengthen the asset, its classification as loss is deferred. Doubtful borrowers are usually in default, lack adequate liquidity or capital, and lack the resources necessary to remain an operating entity. Pending events can

54



include mergers, acquisitions, liquidations, capital injections, the perfection of liens on additional collateral, the valuation of collateral, and refinancing. Generally, pending events should be resolved within a relatively short period and the ratings will be adjusted based on the new information. Due to the high probability of loss, doubtful assets are placed on non-accrual.
Loss. An asset classified as loss is considered uncollectible and of such little value that the continuance as a bankable asset is not warranted. This classification does not mean that an asset has absolutely no recovery or salvage value, but, rather that it is not practical or desirable to defer writing off the asset even though partial recovery may be affected in the future.
Consumer Loans

Consumer loans consist of open and closed-end loans extended to individuals for household, family, and other personal expenditures, and includes consumer loans, and loans to individuals secured by their personal residence, including first mortgage, home equity, and home improvement loans. Because consumer loans are usually relatively small-balance, homogeneous exposures, consumer loans are rated BASED primarily on payment performance. Payment performance is a proxy for the strength of repayment capacity and loans are generally classified based on their payment status rather than by an individual review of each loan.
In accordance with regulatory guidance, we assign risk ratings to consumer loans in the following manner:
Consumer loans are classified as Watch once the loan becomes 60 days past due.
Open and closed-end consumer loans 90 days or more past due are classified Substandard.

Payment activity, credit rating and loan-to-value ratios have the most significant impact on the ACL for consumer loans. The following table presents the amortized cost in residential and consumer loans based on payment activity:
 
Term Loans
Revolving Loans Amortized Cost Basis
Revolving Loans Converted to Term Loans Amortized Cost Basis
Total
 
Amortized Cost Basis by Origination Year
As of March 31, 2020
2020
2019
2018
2017
2016
Prior
Consumer Loans
 
 
 
 
 
 
 
 
 
Residential first mortgage
 
 
 
 
 
 
 
 
 
Pass
$
85

$
775

$
377

$
482

$
416

$
658

$
116

$
5

$
2,914

Watch

1

1

1

1

21

1


26

Substandard

2

5

3


14



24

Home Equity









Pass
4

47

23

11

3

17

890

12

1,007

Watch





15

2


17

Substandard





2

1

1

4

Other Consumer









Pass
68

391

197

6

3

8

179

3

855

Watch


1






1

Substandard


1





1

2

Total consumer loans
$
157

$
1,216

$
605

$
503

$
423

$
735

$
1,189

$
22

$
4,850

    
The following table presents the amortized cost in residential and consumer loans based on credit scores:

55



 
FICO Band
Revolving Loans Amortized Cost Basis
Revolving Loans Converted to Term Loans Amortized Cost Basis
Total
 
Amortized Cost Basis by Origination Year
As of March 31, 2020
2020
2019
2018
2017
2016
Prior
Consumer Loans
 
 
 
 
 
 
 
 
 
Residential first mortgage
 
 
 
 
 
 
 
 
 
>750
$
40

$
412

$
202

$
337

$
316

$
399

$
68

$
2

$
1,776

700-750
35

257

146

132

92

192

35

1

890

<700
9

109

34

17

8

105

14

2

298

Home Equity
 
 
 
 
 
 
 
 

>750
1

15

9

4

1

10

400

3

443

700-750
2

18

8

5

1

14

348

7

403

<700
2

13

7

2

1

10

144

3

182

Other Consumer
 
 
 
 
 
 
 
 

>750
46

250

104

3

2

3

93

1

502

700-750
20

128

75

2

1

1

59

1

287

<700
2

14

20

1

1

1

28

2

69

Total consumer loans
$
157

$
1,216

$
605

$
503

$
423

$
735

$
1,189

$
22

$
4,850

Loan-to-value ratios primarily impact the allowance on mortgages within the consumer loan portfolio. The following table presents the amortized cost in residential first mortgages and home equity based on loan-to-value ratios:
 
LTV Band
Revolving Loans Amortized Cost Basis
Revolving Loans Converted to Term Loans Amortized Cost Basis
Total
 
Amortized Cost Basis by Origination Year
As of March 31, 2020
2020
2019
2018
2017
2016
Prior
Consumer Loans
 
 
 
 
 
 
 
 
 
Residential first mortgage
 
 
 
 
 
 
 
 
 
>90
$
22

$
321

$
189

$
49

$
4

$
23

$

$

$
608

71-90
37

275

112

170

110

326



1,030

55-70
18

109

41

146

158

209



681

<55
8

73

40

121

144

137

117

5

645

Home Equity
 
 
 
 
 
 
 
 

>90



1

1

15



17

71-90
3

35

17

8

2

13

478

5

561

<=70
1

11

6

2

1

7

414

8

450

Total
$
89

$
824

$
405

$
497

$
420

$
730

$
1,009

$
18

$
3,992



Commercial Loans

Risk rating and average loan duration have the most significant impact on the ACL for commercial loans. Additional factors which impact the ACL are debt-service-coverage ratio, loan-to-value ratio, interest-coverage ratio and leverage ratio.
Internal audit conducts periodic examinations which serve as an independent verification of the accuracy of the ratings assigned. All loans are examined on an at least annual basis. Loan grades are based on different factors within the borrowing relationship: entity sales, debt service coverage, debt/total net worth, liquidity, balance sheet and income statement trends, management experience, business stability, financing structure, and financial reporting requirements. The underlying collateral is also rated based on the specific type of collateral and corresponding LTV. The combination of the borrower and collateral risk ratings results in the final rating for the borrowing relationship.


56



Based on the most recent analysis performed, the amortized cost basis, by risk category for each class of loans within the commercial portfolio is as follows:
 
Term Loans
Revolving Loans Amortized Cost Basis
Revolving Loans Converted to Term Loans Amortized Cost Basis
Total
 
Amortized Cost Basis by Origination Year
As of March 31, 2020
2020
2019
2018
2017
2016
Prior
Commercial Loans
 
 
 
 
 
 
 
 
 
Commercial real estate
 
 
 
 
 
 
 
 
 
Pass
$
166

$
999

$
519

$
546

$
355

$
278

$
(1
)
$

$
2,862

Watch
20

13

71

42

38

34



218

Special mention


7






7

Substandard



5





5

Commercial and industrial
 
 
 
 
 
 
 
 
 
Pass
236

614

277

332

184

114

24


1,781

Watch
1

6

6

42


1

1


57

Special mention

11

18

9





38

Substandard



4





4

Warehouse
 
 
 
 
 
 
 
 
 
Pass






3,720


3,720

Watch






222


222

Special mention






31


31

Substandard









Total commercial loans
$
423

$
1,643

$
898

$
980

$
577

$
427

$
3,997

$

$
8,945

    

Note 5 - Loans with Government Guarantees
    
Substantially all loans with government guarantees are insured or guaranteed by the FHA or the U.S. Department of Veterans Affairs. FHA loans earn interest at a rate based upon the 10-year U.S. Treasury note rate at the time the underlying loan becomes delinquent, which is not paid by the FHA or the U.S. Department of Veterans Affairs until claimed. Certain loans within our portfolio may be subject to indemnifications and insurance limits which expose us to limited credit risk. We have reserved for these risks within other assets and as a component of our allowance for loan losses on residential first mortgages.
    
Repossessed assets and the associated claims related to government guaranteed loans are recorded in other assets and totaled $40 million and $45 million, at March 31, 2020 and December 31, 2019, respectively.

Note 6 - Variable Interest Entities

We have no consolidated VIEs as of March 31, 2020 and December 31, 2019.

In connection with our securitization activities, we have retained a five percent interest in the investment securities of certain trusts ("other MBS") and are contracted as the subservicer of the underlying loans, compensated based on market rates, which constitutes a continuing involvement in these trusts. Although we have a variable interest in these securitization trusts, we are not their primary beneficiary due to the relative size of our investment in comparison to the total amount of securities issued by the VIE and our inability to direct activities that most significantly impact the VIE’s economic performance. As a result, we have not consolidated the assets and liabilities of the VIE in our Consolidated Statements of Financial Condition. The Bank’s maximum exposure to loss is limited to our investment in the VIE, as well as the standard representations and warranties made in conjunction with the loan transfer. See Note 2 - Investment Securities and Note 16 - Fair Value Measurements, for additional information.


57



Note 7 - Mortgage Servicing Rights

We have investments in MSRs that result from the sale of loans to the secondary market for which we retain the servicing. We account for MSRs at their fair value. A primary risk associated with MSRs is the potential reduction in fair value as a result of higher than anticipated prepayments due to loan refinancing prompted, in part, by declining interest rates or government intervention. Conversely, these assets generally increase in value in a rising interest rate environment to the extent that prepayments are slower than anticipated. We utilize derivatives as economic hedges to offset changes in the fair value of the MSRs resulting from the actual or anticipated changes in prepayments stemming from changing interest rate environments. There is also a risk of valuation decline due to higher than expected increases in default rates, which we do not believe can be effectively managed using derivatives. For further information regarding the derivative instruments utilized to manage our MSR risks, see Note 8 - Derivative Financial Instruments.

Changes in the fair value of residential first mortgage MSRs were as follows:
 
Three Months Ended March 31,
 
2020
2019
 
(Dollars in millions)
Balance at beginning of period
$
291

$
290

Additions from loans sold with servicing retained
40

67

Reductions from sales
(36
)
(45
)
Decrease in MSR fair value due to pay-offs, pay-downs, run-off, model changes, and other (1)
(22
)
(11
)
Changes in estimates of fair value due to interest rate risk (1) (2)
(50
)
(23
)
Fair value of MSRs at end of period
$
223

$
278

(1)
Changes in fair value are included within net return on mortgage servicing rights on the Consolidated Statements of Operations.
(2)
Represents estimated MSR value change resulting primarily from market-driven changes which we manage through the use of derivatives.

The following table summarizes the hypothetical effect on the fair value of servicing rights using adverse changes of 10 percent and 20 percent to the weighted average of certain significant assumptions used in valuing these assets:
 
March 31, 2020
December 31, 2019
 
 
Fair value
 
Fair value
 
Actual
10% adverse change
20% adverse change
Actual
10% adverse change
20% adverse change
 
(Dollars in millions)
Option adjusted spread
5.56
%
$
220

$
217

5.34
%
$
284

$
280

Constant prepayment rate
12.04
%
206

191

10.59
%
271

257

Weighted average cost to service per loan
$
84.59

221

218

$
84.41

285

282



The sensitivity calculations above are hypothetical and should not be considered to be predictive of future performance. Changes in fair value based on adverse changes in assumptions generally cannot be extrapolated because the relationship of the change in assumption to the change in fair value may not be linear. To isolate the effect of the specified change, the fair value shock analysis is consistent with the identified adverse change, while holding all other assumptions constant. In practice, a change in one assumption generally impacts other assumptions, which may either magnify or counteract the effect of the change. For further information on the fair value of MSRs, see Note 16 - Fair Value Measurements.

Contractual servicing and subservicing fees. Contractual servicing and subservicing fees, including late fees and other ancillary income are presented below. Contractual servicing fees are included within net return on mortgage servicing rights on the Consolidated Statements of Operations. Contractual subservicing fees, including late fees and other ancillary income are included within loan administration income on the Consolidated Statements of Operations. Subservicing fee income is recorded for fees earned on subserviced loans, net of third party subservicing costs.

58




The following table summarizes income and fees associated with owned mortgage servicing rights:
 
Three Months Ended March 31,
 
2020
2019
 
(Dollars in millions)
Net return (loss) on mortgage servicing rights
 
 
Servicing fees, ancillary income and late fees (1)
$
21

$
19

Decrease in MSR fair value due to pay-offs, pay-downs, run-off, model changes, and other
(22
)
(11
)
Changes in fair value due to interest rate risk
(50
)
(23
)
Gain on MSR derivatives (2)
58

22

Net transaction costs
(1
)
(1
)
Total return (loss) included in net return on mortgage servicing rights
$
6

$
6

(1)
Servicing fees are recorded on an accrual basis. Ancillary income and late fees are recorded on a cash basis.
(2)
Changes in the derivatives utilized as economic hedges to offset changes in fair value of the MSRs.
        
The following table summarizes income and fees associated with our mortgage loans subserviced for others:
 
Three Months Ended March 31,
 
2020
2019
 
(Dollars in millions)
Loan administration income on mortgage loans subserviced
 
 
Servicing fees, ancillary income and late fees (1)
$
31

$
24

Charges on subserviced custodial balances (2)
(16
)
(12
)
Other servicing charges
(3
)
(1
)
Total income on mortgage loans subserviced, included in loan administration
$
12

$
11

(1)
Servicing fees are recorded on an accrual basis. Late fees are recorded on cash basis.
(2)
Charges on subserviced custodial balances represent interest due to MSR owner.


Note 8 - Derivative Financial Instruments

Derivative financial instruments are recorded at fair value in other assets and other liabilities on the Consolidated Statements of Financial Condition. Our policy is to present its derivative assets and derivative liabilities on the Consolidated Statement of Financial Condition on a gross basis, even when provisions allowing for set-off are in place. However, for derivative contracts cleared through certain central clearing parties, variation margin payments are recognized as settlements. We are exposed to non-performance risk by the counterparties to our various derivative financial instruments. A majority of our derivatives are centrally cleared through a Central Counterparty Clearing House or consist of residential mortgage interest rate lock commitments further limiting our exposure to non-performance risk. We believe that the non-performance risk inherent in our remaining derivative contracts is minimal based on credit standards and the collateral provisions of the derivative agreements.

Derivatives not designated as hedging instruments: We maintain a derivative portfolio of interest rate swaps, futures and forward commitments used to manage exposure to changes in interest rates, MSR asset values and to meet the needs of customers. We also enter into interest rate lock commitments, which are commitments to originate mortgage loans whereby the interest rate on the loan is determined prior to funding and the customers have locked into that interest rate. Market risk on interest rate lock commitments and mortgage LHFS is managed using corresponding forward sale commitments. Changes in fair value of derivatives not designated as hedging instruments are recognized in the Consolidated Statements of Operations.
    
Derivatives designated as hedging instruments: We have designated certain interest rate swaps as fair value hedges of investment securities available for sale using the last-of-layer method. Cash flows and the profit impact associated with designated hedges are reported in the same category as the underlying hedged item.

We have also designated certain interest rate swaps as cash flow hedges on LIBOR based variable interest payments on certain custodial deposits. Changes in the fair value of derivatives designated as cash flow hedges are recorded in other comprehensive income (loss) on the Consolidated Statement of Financial Condition and reclassified into interest expense in the same period in which the hedge transaction is recognized in earnings. At March 31, 2020, we had $4 million (net-of-tax) of

59



unrealized losses on derivatives classified as cash flow hedges recorded in accumulated other comprehensive income (loss). We had no designated cash flow hedges at December 31, 2019. The estimated amount to be reclassified from other comprehensive income into earnings during the next 12 months represents $2 million of losses (net-of-tax).

Derivatives that are designated in hedging relationships are assessed for effectiveness using regression analysis at inception and qualitatively thereafter, unless regression analysis is deemed necessary. All designated hedge relationships were and are expected to be highly effective as of March 31, 2020.

The following table presents the notional amount, estimated fair value and maturity of our derivative financial instruments:
 
March 31, 2020 (1)
 
Notional Amount
Fair Value (2)
Expiration Dates
 
(Dollars in millions)
Derivatives in cash flow hedge relationships:
 
 
 
Assets
 
 
 
Interest rate swaps on custodial deposits
$
800

$
2

2026-2027
Derivatives in fair value hedge relationships:
 
 
 
Assets
 
 
 
Interest rate swaps on AFS securities
350


2024-2025
Total derivative assets
$
1,150

$
2

 
Liabilities
 
 
 
Interest rate swaps on AFS securities
100


2022
Total derivative liabilities
$
100

$

 
Derivatives not designated as hedging instruments:
 
 
 
Assets
 
 
 
Futures
$
1,103

$
1

2020-2023
Mortgage-backed securities forwards
232

39

2020
Rate lock commitments
8,318

169

2020
Interest rate swaps
878

66

2020-2030
Total derivative assets
$
10,531

$
275

 
Liabilities
 
 
 
Mortgage-backed securities forwards
9,548

278

2020
Rate lock commitments
27


2020
Interest rate swaps and swaptions
1,505

10

2020-2050
Total derivative liabilities
$
11,080

$
288

 

(1)
Variation margin pledged to or received from a Central Counterparty Clearing House is considered settlement of the derivative position for accounting purposes.
(2)
Derivative assets and liabilities are included in other assets and other liabilities on the Consolidated Statements of Financial Condition, respectively.

60



 
December 31, 2019 (1)
 
Notional Amount
Fair Value (2)
Expiration Dates
 
(Dollars in millions)
Derivatives in fair value hedge relationships:
 
 
 
Assets
 
 
 
Interest rate swaps on FHLB advances
$
200

$

2020
Interest rate swaps on AFS securities
100


2022
Total derivative assets
$
300

$

 
Derivatives not designated as hedging instruments:
 
 
 
Assets
 
 
 
Futures
$
550

$

2020-2023
Mortgage-backed securities forwards
1,918

2

2020
Rate lock commitments
3,870

34

2020
Interest rate swaps
799

26

2020-2029
Total derivative assets
$
7,137

$
62

 
Liabilities
 
 
 
Mortgage-backed securities forwards
$
5,749

$
9

2020
Rate lock commitments
229

1

2020
Interest rate swaps and swaptions
1,662

8

2020-2050
Total derivative liabilities
$
7,640

$
18

 
(1)
Variation margin pledged to or received from a Central Counterparty Clearing House to cover the prior day's fair value of open positions, is considered settlement of the derivative position for accounting purposes.
(2)
Derivative assets and liabilities are included in other assets and other liabilities on the Consolidated Statements of Financial Condition, respectively.



61



The following tables present the derivatives subject to a master netting arrangement, including the cash pledged as collateral:
 
 
Gross Amounts Netted in the Statements of Financial Condition
Net Amount Presented in the Statements of Financial Condition
 Gross Amounts Not Offset in the Statements of Financial Condition
 
Gross Amount
Financial Instruments
Cash Collateral
 
(Dollars in millions)
March 31, 2020
 
 
 
 
 
Derivatives designated as hedging instruments:
 
 
 
 
 
Assets
 
 
 
 
 
Interest rate swaps on AFS securities
$

$

$

$

$
6

Interest rate swaps on custodial deposits
2


2


14

Total derivative assets
$
2

$

$
2

$

$
20

Liabilities
 
 
 
 
 
Interest rate swaps on AFS securities
$

$

$

$

$
2

Total derivative liabilities
$

$

$

$

$
2

 
 
 
 
 
 
Derivatives not designated as hedging instruments:
 
 
 
 
 
Assets
 
 
 
 
 
Mortgage-backed securities forwards
$
39

$

$
39

$

$

Interest rate swaps
66


66


3

Futures
1


1



Total derivative assets
$
106

$

$
106

$

$
3

Liabilities
 
 
 
 
 
Mortgage-backed securities forwards
$
278

$

$
278

$

$
269

Interest rate swaps and swaptions (1)
10


10


31

Total derivative liabilities
$
288

$

$
288

$

$
300

 
 
 
 
 
 
December 31, 2019
 
 

 
 
Derivatives not designated as hedging instruments:
 
 

 
 
Assets
 
 

 
 
Mortgage-backed securities forwards
$
2

$

$
2

$

$

Interest rate swaps
26


26



Total derivative assets
$
28

$

$
28

$

$

Liabilities
 
 

 
 
Mortgage-backed securities forwards
9


9


24

Interest rate swaps (1)
8


8


39

Total derivative liabilities
$
17

$

$
17

$

$
63

(1)
Variation margin pledged to or received from a Central Counterparty Clearing House to cover the prior day's fair value of open positions, is considered settlement of the derivative position for accounting purposes.

The fair value basis adjustment on our hedged AFS securities is included in investment securities available for sale on our Consolidated Statements of Financial Condition. The carrying amount of our hedged securities was $1,403 million at March 31, 2020 and $287 million at December 31, 2019 of which $6 million and $1 million respectively, was due to the fair value hedge relationship. The closed portfolio of AFS securities designated in this last layer method hedge was $1.38 billion par (amortized cost of $1.38 billion) at March 31, 2020 and $291 million par (amortized cost of $289 million) at December 31, 2019 of which we have designated $450 million and $100 million at March 31, 2020 and December 31, 2019, respectively. The net gain recognized on designated instruments, net of the impact of offsetting positions was zero for both the three months ended March 31, 2020 and March 31, 2019.

At March 31, 2020, we pledged a total of $325 million related to derivative financial instruments, consisting of $284 million of cash collateral on derivative liabilities and $41 million of maintenance margin on centrally cleared derivatives and had a de-minimis obligation to return cash on derivative assets. We pledged a total of $63 million related to derivative financial instruments, consisting of $34 million of cash collateral on derivatives and $29 million of maintenance margin on centrally

62



cleared derivatives and had a de-minimis obligation to return cash on derivative assets at December 31, 2019. Within the Consolidated Statements of Financial Condition, the collateral related to derivative activity is included in other assets and other liabilities and the cash pledged as maintenance margin is restricted and included in other assets.

The following table presents net gain (loss) recognized in income on derivative instruments, net of the impact of offsetting positions:
 
 
Three Months Ended March 31,
 
 
2020
2019
 
 
(Dollars in millions)
Derivatives not designated as hedging instruments:
Location of Gain (Loss)
 
 
Futures
Net loss on mortgage servicing rights
$
1

$

Interest rate swaps and swaptions
Net gain (loss) on mortgage servicing rights
38

13

Mortgage-backed securities forwards
Net gain (loss) on mortgage servicing rights
19

9

Rate lock commitments and forward agency and loan sales
Net gain (loss) on loan sales
(100
)
8

Forward commitments
Other noninterest income

1

Interest rate swaps (1)
Other noninterest income

1

Total derivative (loss) gain
 
$
(42
)
$
32

(1)
Includes customer-initiated commercial interest rate swaps.

Note 9 - Borrowings

Federal Home Loan Bank Advances

The following is a breakdown of our FHLB advances outstanding:
  
March 31, 2020
December 31, 2019
 
Amount
Rate
Amount
Rate
 
(Dollars in millions)
Short-term fixed rate term advances
$
5,336

0.24
%
$
3,695

1.61
%
Other short-term borrowings
505

0.20
%
470

1.64
%
Total short-term Federal Home Loan Bank advances and other borrowings
5,841

 
4,165

 
Long-term fixed rate advances (1)
1,000

1.19
%
650

1.45
%
Total long-term Federal Home Loan Bank advances
1,000

 
650

 
Total Federal Home Loan Bank advances and other borrowings
$
6,841

 
$
4,815

 

(1)
Includes the current portion of fixed rate advances of $0 million at both March 31, 2020 and December 31, 2019.
    
The following table contains detailed information on our FHLB advances and other borrowings:
 
Three Months Ended March 31,
 
2020
2019
 
(Dollars in millions)
Maximum outstanding at any month end
$
6,841

$
3,391

Average outstanding balance
4,359

2,878

Average remaining borrowing capacity
4,977

3,314

Weighted average interest rate
1.32
%
2.45
%

    
The following table outlines the maturity dates of our FHLB advances and other borrowings:
 
March 31, 2020
 
(Dollars in millions)
2020
$
5,841

2021

2022

2023
500

Thereafter
500

Total
$
6,841



63




Parent Company Senior Notes and Trust Preferred Securities

The following table presents long-term debt, net of debt issuance costs:
 
March 31, 2020
December 31, 2019
 
Amount
Interest Rate
Amount
Interest Rate
 
(Dollars in millions)
Senior Notes
 
 
 
 
Senior notes, matures 2021
$
246

6.125
%
$
249

6.125
%
Trust Preferred Securities
 
 
 
 
Floating Three Month LIBOR Plus:
 
 
 
 
3.25%, matures 2032
$
26

4.48
%
$
26

5.20
%
3.25%, matures 2033
26

5.08
%
26

5.24
%
3.25%, matures 2033
26

4.62
%
26

5.21
%
2.00%, matures 2035
26

3.83
%
26

3.99
%
2.00%, matures 2035
26

3.83
%
26

3.99
%
1.75%, matures 2035
51

2.49
%
51

3.64
%
1.50%, matures 2035
25

3.33
%
25

3.49
%
1.45%, matures 2037
25

2.19
%
25

3.34
%
2.50%, matures 2037
16

3.24
%
16

4.39
%
Total Trust Preferred Securities
247

 
247

 
Total other long-term debt
$
493

 
$
496

 


Senior Notes

On July 11, 2016, we issued $250 million of senior notes (“Senior Notes”) which mature on July 15, 2021. Prior to June 15, 2021, we may redeem some or all of the Senior Notes at a redemption price equal to the greater of 100 percent of the aggregate principal amount of the notes to be redeemed or the sum of the present values of the remaining scheduled payments discounted to the redemption date on a semi-annual basis using a discount rate equal to the Treasury Rate plus 0.50 percent, in addition to accrued and unpaid interest. During the quarter ended March 31, 2020, we purchased $3 million of the Senior Notes on the open market. This has been accounted for as a debt extinguishment in accordance with applicable GAAP.

Trust Preferred Securities

We sponsor nine trust subsidiaries, which issued preferred stock to third party investors. We issued junior subordinated debt securities to those trusts, which we have included in long-term debt. The junior subordinated debt securities are the sole assets of those trusts. The trust preferred securities are callable by us at any time. Interest is payable quarterly; however, we may defer interest payments for up to 20 quarters without default or penalty. As of March 31, 2020, we had no deferred interest.

64



Note 10 - Accumulated Other Comprehensive Income (Loss)

The following table sets forth the components in accumulated other comprehensive income (loss):
 
Three Months Ended March 31,
 
2020
2019
 
(Dollars in millions)
Investment Securities
 
 
Beginning balance
$
1

$
(47
)
Unrealized gain
45

21

Less: Tax provision
11

5

Net unrealized gain
34

16

Reclassifications out of AOCI (1)


Less: Tax provision


Net unrealized gain reclassified out of AOCI


Other comprehensive income, net of tax
34

16

Ending balance
$
35

$
(31
)
 
 
 
Cash Flow Hedges
 
 
Beginning balance
$

$

Unrealized gain (loss)
(5
)

Less: Tax provision (benefit)
(1
)

Net unrealized gain (loss)
(4
)

Reclassifications out of AOCI (1)


Less: Tax provision


Net unrealized gain (loss) reclassified out of AOCI


Other comprehensive income (loss), net of tax
(4
)

Ending balance
$
(4
)
$


(1)
Reclassifications are reported in noninterest income on the Consolidated Statements of Operations.

Note 11 - Earnings Per Share

Basic earnings per share, excluding dilution, is computed by dividing earnings applicable to common stockholders by the weighted average number of shares of common stock outstanding during the period. Diluted earnings per share reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised and converted into common stock or resulted in the issuance of common stock that could then share in our earnings.

The following table sets forth the computation of basic and diluted earnings per share of common stock:
 
Three Months Ended March 31,
 
2020
2019
 
(Dollars in millions, except share data)
Net income applicable to common stockholders
$
46

$
36

Weighted Average Shares
 
 
Weighted average common shares outstanding
56,655,865

56,897,799

Effect of dilutive securities
 
 
Stock-based awards
534,058

692,473

Weighted average diluted common shares
$
57,189,923

$
57,590,272

Earnings per common share
 
 
Basic earnings per common share
$
0.80

$
0.64

Effect of dilutive securities
 
 
Stock-based awards

(0.01
)
Diluted earnings per common share
$
0.80

$
0.63






65



Note 12 - Stock-Based Compensation

We had stock-based compensation expense of $3 million for both of the three months ended March 31, 2020 and March 31, 2019.

Stock Options

No stock options have been granted by the Company since 2002. All remaining stock options expired January 22, 2020, unexercised.

Restricted Stock and Restricted Stock Units
    
The following table summarizes restricted stock and restricted stock units activity:
 
Three Months Ended March 31, 2020
 
Shares
Weighted — Average Grant-Date Fair Value per Share
Restricted Stock and Restricted Stock Units
 
 
Non-vested balance at beginning of period
1,399,127

$
28.72

Granted
58,888

26.03

Vested
(45,904
)
29.47

Canceled and forfeited
(30,189
)
33.86

Non-vested balance at end of period
1,381,922

$
28.47



2017 Employee Stock Purchase Plan

A total of 800,000 shares of the Company’s common stock were reserved and authorized for issuance for purchase under the Employee Stock Purchase Plan (ESPP) of which 472,677 remain as of March 31, 2020. There were 59,252 shares issued under the ESPP during the three months ended March 31, 2020 and the associated compensation expense was de minimis.

Note 13 - Income Taxes

The provision for income taxes in interim periods requires us to make a best estimate of the effective tax rate expected to be applicable for the full year, adjusted for any discrete items for the applicable period. This estimated effective tax rate is then applied to interim consolidated pre-tax operating income to determine the interim provision for income taxes.

The following table presents our provision for income tax and effective tax provision rate:
 
Three Months Ended March 31,
 
2020
2019
 
(Dollars in millions)
Provision for income taxes
$
10

$
8

Effective tax provision rate
18.5
%
18.4
%


We believe that it is unlikely that our unrecognized tax benefits will change by a material amount during the next 12 months. We recognize interest and penalties related to unrecognized tax benefits in provision for income taxes.

Note 14 - Regulatory Matters

Regulatory Capital

We, along with the Bank, must meet specific capital guidelines that involve quantitative measures of the Bank’s assets, liabilities, and certain off-balance sheet items as calculated under regulatory accounting practices. The Bank’s capital amounts and classifications are also subject to qualitative judgments by regulators. Failure to meet minimum capital requirements can initiate certain mandatory, and possibly additional discretionary actions by regulators that could have a material effect on the Consolidated Financial Statements.


66



To be categorized as "well-capitalized," the Company and the Bank must maintain minimum tangible capital, Tier 1 capital, common equity Tier 1, and total capital ratios as set forth in the table below. We, along with the Bank, are considered "well-capitalized" at both March 31, 2020 and December 31, 2019.
    
The following tables present the regulatory capital ratios as of the dates indicated:
Flagstar Bancorp
Actual
For Capital Adequacy Purposes
Well-Capitalized Under Prompt Corrective Action Provisions
 
Amount
Ratio
Amount
Ratio
Amount
Ratio
 
(Dollars in millions)
March 31, 2020
 
 
 
 
 
 
Tier 1 capital (to adjusted avg. total assets)
$
1,879

8.09
%
$
928

4.0
%
$
1,161

5.0
%
Common equity Tier 1 capital (to RWA)
1,639

9.17
%
804

4.5
%
1,161

6.5
%
Tier 1 capital (to RWA)
1,879

10.52
%
1,072

6.0
%
1,429

8.0
%
Total capital (to RWA)
1,997

11.18
%
1,429

8.0
%
1,786

10.0
%
December 31, 2019
 
 
 
 
 
 
Tier 1 capital (to adjusted avg. total assets)
$
1,720

7.57
%
$
909

4.0
%
$
1,136

5.0
%
Common equity Tier 1 capital (to RWA)
1,480

9.32
%
715

4.5
%
1,033

6.5
%
Tier 1 capital (to RWA)
$
1,720

10.83
%
$
953

6.0
%
1,271

8.0
%
Total capital (to RWA)
$
1,830

11.52
%
$
1271

8.0
%
1,589

10.0
%

Flagstar Bank
Actual
For Capital Adequacy Purposes
Well-Capitalized Under Prompt Corrective Action Provisions
 
Amount
Ratio
Amount
Ratio
Amount
Ratio
 
(Dollars in millions)
March 31, 2020
 
 
 
 
 
 
Tier 1 capital (to adjusted avg. total assets)
$
1,900

8.19
%
$
928

4.0
%
$
1160

5.0
%
Common equity Tier 1 capital (to RWA)
1,900

10.64
%
804

4.5
%
1,161

6.5
%
Tier 1 capital (to RWA)
1,900

10.64
%
1,071

6.0
%
1,429

8.0
%
Total capital (to RWA)
2,019

11.30
%
1,429

8.0
%
1,786

10.0
%
December 31, 2019
 
 
 
 
 
 
Tier 1 capital (to adjusted avg. total assets)
$
1,752

7.71
%
$
909

4.0
%
$
1,136

5.0
%
Common equity Tier 1 capital (to RWA)
1,752

11.04
%
714

4.5
%
1,032

6.5
%
Tier 1 capital (to RWA)
1,752

11.04
%
952

6.0
%
1,270

8.0
%
Total capital (to RWA)
1,862

11.73
%
1,270

8.0
%
1,587

10.0
%




Note 15 - Legal Proceedings, Contingencies and Commitments

Legal Proceedings

We and our subsidiaries are subject to various pending or threatened legal proceedings arising out of the normal course of business operations. In addition, the Bank is routinely named in civil actions throughout the country by borrowers and former borrowers relating to the origination, purchase, sale, and servicing of mortgage loans. From time to time, governmental agencies also conduct investigations or examinations of various practices of the Bank. In the course of such investigations or examinations, the Bank cooperates with such agencies and provides information as requested.

We assess the liabilities and loss contingencies in connection with pending or threatened legal and regulatory proceedings on at least a quarterly basis and establish accruals when we believe it is probable that a loss may be incurred and that the amount of such loss can be reasonably estimated. Once established, litigation accruals are adjusted, as appropriate, in light of additional information.


67



At March 31, 2020, we do not believe that the amount of any reasonably possible losses in excess of any amounts accrued with respect to ongoing proceedings or any other known claims will be material to our financial statements, or that the ultimate outcome of these actions will have a material adverse effect on our financial condition, results of operations or cash flows.

DOJ Liability

On February 24, 2012, the Bank entered into a Settlement Agreement with the DOJ under which we agreed to make future payments totaling $118 million in annual increments of up to $25 million upon meeting all of the following conditions which are evaluated quarterly and include: (a) the reversal of the DTA valuation allowance, which occurred at the end of 2013; (b) the repayment of the Fixed Rate Cumulative Perpetual Preferred Stock, Series C (the "TARP Preferred"), which occurred in July 2016; and (c) the Bank having a Tier 1 Leverage Capital Ratio of 11 percent or greater as filed in the Call Report with the OCC.

No payment would be required until six months after the Bank files its Call Report with the OCC first reporting that its Tier 1 Leverage Capital Ratio was 11 percent or greater. If all other conditions were then satisfied, an initial annual payment would be due at that time. The next annual payment is only made if such other conditions continue to be satisfied, otherwise payments are delayed until all such conditions are met. Further, making such a payment must not violate any material banking regulatory requirement, and the OCC must not object in writing.

Consistent with our business and regulatory requirements, Flagstar shall seek in good faith to fulfill the conditions, and will not undertake any conduct or fail to take any action the purpose of which is to frustrate or delay our ability to fulfill any of the above conditions.

Additionally, if the Bank and Bancorp become party to a business combination in which the Bank or Bancorp represent less than 33.3 percent of the resulting company’s assets, annual payments must commence twelve months after the date of that business combination.

The Settlement Agreement meets the definition of a financial instrument for which we elected the fair value option. We consider the assumptions a market participant would make to transfer the liability and evaluate the potential ways we might satisfy the Settlement Agreement and our estimates of the likelihood of these outcomes, which may change over time. The fair value of the liability is subject to significant uncertainty and is impacted by forecasted estimates of the timing of potential payments, some of which are impacted by inputs including estimates of equity, earnings, timing and amount of dividends and growth of the balance sheet and their related impacts on forecasted Tier 1 Leverage Capital Ratio discount rate, and the likelihood and types of potential business combinations, or any other means by which a payment could be made. For further information on the fair value of the liability, see Note 16 - Fair Value Measurements.
Other litigation accruals

At March 31, 2020 and December 31, 2019, excluding the fair value liability relating to the DOJ liability, our total accrual for contingent liabilities and settled litigation was $3 million.

Commitments

The following table is a summary of the contractual amount of significant commitments:
 
March 31, 2020
December 31, 2019
 
(Dollars in millions)
Commitments to extend credit
 
 
Mortgage loan commitments including interest-rate locks
$
8,345

$
4,099

Warehouse loan commitments
2,258

1,944

Commercial and industrial commitments
741

1,107

Other commercial commitments
1,817

2,015

HELOC commitments
580

558

Other consumer commitments
272

175

Standby and commercial letters of credit
94

82


    

68



Commitments to extend credit are agreements to lend to a customer as long as there is not a violation of any condition established in the contract. Since many of these commitments expire without being drawn upon, the total commitment amounts do not necessarily represent future cash flow requirements. Commitments generally have fixed expiration dates or other termination clauses. We evaluate each customer's credit worthiness on a case-by-case basis. The amount of collateral obtained, if deemed necessary by us, upon extension of credit is based on management's credit evaluation of the counterparties.

These instruments involve, to varying degrees, elements of credit and interest rate risk beyond the amount recognized on the Consolidated Statements of Financial Condition. Our exposure to credit losses in the event of nonperformance by the other party to the financial instrument for commitments to extend credit and standby letters of credit is represented by the contractual amount of those instruments. We utilize the same credit policies in making commitments and conditional obligations as we do for balance sheet instruments. The types of credit we extend are as follows:

Mortgage loan commitments including interest-rate locks. We enter into mortgage loan commitments, including interest-rate locks with our customers. These interest-rate lock commitments are considered to be derivative instruments and the fair value of these commitments is recorded in the Consolidated Statements of Financial Condition in other assets. For further information, see Note 8 - Derivative Financial Instruments.

Warehouse loan commitments. Lines of credit provided to mortgage originators to fund loans they originate and then sell. The proceeds of the sale of the loans are used to repay the draw on the line used to fund the loans.

Commercial and industrial and other commercial commitments. Conditional commitments issued under various terms to lend funds to business and other entities. These commitments include revolving credit agreements, term loan commitments and short-term borrowing agreements. Many of these loan commitments have fixed expiration dates or other termination clauses and may require payment of a fee. Since many of these commitments are expected to expire without being funded, the total commitment amounts do not necessarily represent future liquidity requirements.

HELOC commitments. Commitments to extend, originate or purchase credit are primarily lines of credit to consumers and have specified rates and maturity dates. Many of these commitments also have adverse change clauses, which allow us to cancel the commitment due to deterioration in the borrowers’ creditworthiness or a decline in the collateral value.

Other consumer commitments. Conditional commitments issued to accommodate the financial needs of customers. The commitments are made under various terms to lend funds to consumers, which include revolving credit agreements, term loan commitments and short-term borrowing agreements.

Standby and commercial letters of credit. Conditional commitments issued to guarantee the performance of a customer to a third party. Standby letters of credit generally are contingent upon the failure of the customer to perform according to the terms of the underlying contract with the third party, while commercial letters of credit are issued specifically to facilitate commerce and typically result in the commitment being drawn on when the underlying transaction is consummated between the customer and the third party. These financial standby letters of credit irrevocably obligate the bank to pay a third party beneficiary when a customer fails to repay an outstanding loan or debt instrument.

We maintain a reserve for the estimate of probable credit losses inherent in unfunded commitments to extend credit. Unfunded commitments to extend credit include unfunded loans with available balances, new commitments to lend that are not yet funded, and standby and commercial letters of credit. See Note 4 - Loans Held-for-Investment for additional information.

Supplemental executive retirement plan with former CEO. The Company entered into a supplemental executive retirement plan (“SERP”) with a former CEO in 2009. Under the plan, the former CEO was to receive a $16 million payment in August 2018. The Company fully accrued for the SERP liability during that time period and no SERP payments have been made to the former CEO. Due to the condition of the Company at the time the former CEO’s employment ended, we believe that any payment under the SERP would be deemed to be a “Golden Parachute” payment and, therefore, is subject to certain banking regulations. As a result, we would need to make an application to the regulators to make a payment and certify to certain criteria. The Company does not believe that it can make such a certification. The former CEO has filed a lawsuit to compel us to make that certification and ultimately pay the liability. Final dispensation of the "SERP" is not within our control and the liability of $16 million at March 31, 2020 may be adjusted as more information is known.





69



Note 16 - Fair Value Measurements

We utilize fair value measurements to record or disclose the fair value on certain assets and liabilities. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability through an orderly transaction between market participants at the measurement date. The determination of fair values of financial instruments often requires the use of estimates. In cases where quoted market values in an active market are not available, we use present value techniques and other valuation methods to estimate the fair values of our financial instruments. These valuation models rely on market-based parameters when available, such as interest rate yield curves or credit spreads. Unobservable inputs may be based on management's judgment, assumptions and estimates related to credit quality, our future earnings, interest rates and other relevant inputs. These valuation methods require considerable judgment and the resulting estimates of fair value can be significantly affected by the assumptions made and methods used.

Valuation Hierarchy

U.S. GAAP establishes a three-level valuation hierarchy for disclosure of fair value measurements. The hierarchy is based on the transparency of the inputs used in the valuation process with the highest priority given to quoted prices available in active markets and the lowest priority to unobservable inputs where no active market exists, as discussed below.

Level 1 - Quoted prices (unadjusted) for identical assets or liabilities in active markets in which we can participate as of the measurement date;

Level 2 - Quoted prices for similar instruments in active markets, and other inputs that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the financial instrument; and

Level 3 - Unobservable inputs that reflect our own assumptions about the assumptions that market participants would use in pricing an asset or liability.

A financial instrument's categorization within the valuation hierarchy is based upon the lowest level of input within the valuation hierarchy that is significant to the overall fair value measurement. Transfers between levels of the fair value hierarchy are recognized at the end of the reporting period.


70



Assets and Liabilities Measured at Fair Value on a Recurring Basis

The following tables present the financial instruments carried at fair value by caption on the Consolidated Statement of Financial Condition and by level in the valuation hierarchy.
 
March 31, 2020
 
Level 1
Level 2
Level 3
Total Fair Value
 
(Dollars in millions)
Securitized HFS loans not sold
 
 
 
 
Agency - Residential
$

$
2,058

$

$
2,058

Investment securities available-for-sale
 
 
 
 
Agency - Commercial
$

$
1,285

$

$
1,285

Agency - Residential

1,004


1,004

Municipal obligations

30


30

Corporate debt obligations

67


67

Other MBS

59


59

Certificate of deposits

1


1

Loans held-for-sale
 
 
 
 
Residential first mortgage loans

4,365


4,365

Commercial Loan




Loans held-for-investment
 
 
 
 
Residential first mortgage loans

10


10

Home equity


2

2

Mortgage servicing rights


223

223

Derivative assets
 
 
 
 
Rate lock commitments (fallout-adjusted)


169

169

Futures

1


1

Mortgage-backed securities forwards

39


39

Interest rate swaps and swaptions

68


68

Total assets at fair value
$

$
8,987

$
394

$
9,381

Derivative liabilities
 
 
 
 
Rate lock commitments (fallout-adjusted)
$

$

$

$

Futures




Mortgage backed securities forwards

(278
)

(278
)
Interest rate swaps

(10
)

(10
)
DOJ Liability


(35
)
(35
)
Contingent consideration


(16
)
(16
)
Total liabilities at fair value
$

$
(288
)
$
(51
)
$
(339
)


71



 
December 31, 2019
  
Level 1
Level 2
Level 3
Total Fair Value
 
(Dollars in millions)
Investment securities available-for-sale
 
 
 
 
Agency - Commercial
$

$
947

$

$
947

Agency - Residential

1,015


1,015

Municipal obligations

31


31

Corporate debt obligations

77


77

Other MBS

45


45

Certificate of Deposit

1


1

Loans held-for-sale
 
 
 
 
Residential first mortgage loans

5,219


5,219

Commercial Loan




Loans held-for-investment
 
 
 
 
Residential first mortgage loans

10


10

Home equity


2

2

Mortgage servicing rights


291

291

Derivative assets
 
 
 
 
Rate lock commitments (fallout-adjusted)


34

34

Mortgage-backed securities forwards

2


2

Interest rate swaps and swaptions

26


26

Total assets at fair value
$

$
7,373

$
327

$
7,700

Derivative liabilities
 
 
 
 
Rate lock commitments (fallout-adjusted)
$

$

$
(1
)
$
(1
)
Futures
$

$

$


Mortgage-backed securities forwards

(9
)

(9
)
Interest rate swaps

(8
)

(8
)
DOJ litigation settlement


(35
)
(35
)
Contingent consideration


(10
)
(10
)
Total liabilities at fair value
$

$
(17
)
$
(46
)
$
(63
)




72



Fair Value Measurements Using Significant Unobservable Inputs

The following tables include a roll forward of the Consolidated Statements of Financial Condition amounts (including the change in fair value) for financial instruments classified by us within Level 3 of the valuation hierarchy:

 
Balance at
Beginning of
Period
Total Gains (Losses) Recorded in Earnings (1)
Purchases / Originations
Sales
Settlement
Transfers In (Out)
Balance at
End of 
Period
 
(Dollars in millions)
Three Months Ended March 31, 2020
 
 
 
 
 
 
 
Assets
 
 
 
 
 
 
 
Loans held-for-investment
 
 
 
 
 
 
 
Home equity
$
2

$

$

$

$

$

$
2

Mortgage servicing rights (2)
291

(72
)
40

(36
)


223

Rate lock commitments (net) (2)(3)
34

105

164



(134
)
169

Totals
$
327

$
33

$
204

$
(36
)
$

$
(134
)
$
394

Liabilities
 
 
 
 
 
 
 
DOJ Liability
$
(35
)
$

$

$

$

$

$
(35
)
Contingent consideration
(10
)
(6
)




(16
)
Totals
$
(45
)
$
(6
)
$

$

$

$

$
(51
)
 
 
 
 
 
 
 
 
Three Months Ended March 31, 2019
 
 
 
 
 
 
 
Assets
 
 
 
 
 
 
 
Loans held-for-investment
 
 
 
 
 
 
 
Home equity
$
2

$

$

$

$

$

$
2

Mortgage servicing rights (2)
290

(34
)
67

(45
)


278

Rate lock commitments (net) (2)(3)
20

25

50



(58
)
37

Totals
$
312

$
(9
)
$
117

$
(45
)
$

$
(58
)
$
317

Liabilities
 
 
 
 
 
 
 
DOJ Liability
$
(60
)
$

$

$

$

$

$
(60
)
Contingent consideration
(6
)





(6
)
Totals
$
(66
)
$

$

$

$

$

$
(66
)

(1)
There were no unrealized gains (losses) recorded in OCI during the three months ended March 31, 2020 and 2019.
(2)
We utilized swaptions, futures, forward agency and loan sales and interest rate swaps to manage the risk associated with mortgage servicing rights and rate lock commitments. Gains and losses for individual lines do not reflect the effect of our risk management activities related to such Level 3 instruments.
(3)
Rate lock commitments are reported on a fallout-adjusted basis. Transfers out of Level 3 represent the settlement value of the commitments that are transferred to LHFS, which are classified as Level 2 assets.





73



The following tables present the quantitative information about recurring Level 3 fair value financial instruments and the fair value measurements as of:
 
Fair Value
Valuation Technique
Unobservable Input
Range (Weighted Average)
 
 
(Dollars in millions)
 
March 31, 2020
 
 
Assets
 
 
Loans held-for-investment
 
 
 
 
 
Home equity
$
2

Discounted cash flows
Discount rate
Constant prepayment rate
Constant default rate
7.2% -10.8% (9.0%)
6.2% - 9.4% (7.8%)
2.2%-3.3% (2.8%)
(1)
Mortgage servicing rights
$
223

Discounted cash flows
Option adjusted spread
Constant prepayment rate
Weighted average cost to service per loan
3.6% - 19.9% (5.6%)
0% - 14.8% (12.0%)
$67 - $95 ($85)
(1)
Rate lock commitments (net)
$
169

Consensus pricing
Origination pull-through rate
80.0% - 87.2% (81.2%)
(1)
Liabilities
 
 
 
 
 
DOJ Liability
$
(35
)
Discounted cash flows
See description below
See description below

Contingent consideration
$
(16
)
Discounted cash flows
See description below
See description below
(2)
 
Fair Value
Valuation Technique
Unobservable Input
Range (Weighted Average)
 
 
(Dollars in millions)
 
December 31, 2019
 
 
Assets
 
 
Loans held-for-investment
 
 
 
 
 
Home equity
$
2

Discounted cash flows
Discount rate
Constant prepayment rate
Constant default rate
7.2% -10.8% (9.0%)
13.0% - 19.5% (16.2%)
2.7%-4.0% (3.3%)
(1)
Mortgage servicing rights
$
291

Discounted cash flows
Option adjusted spread
Constant prepayment rate
Weighted average cost to service per loan
2.4% - 20.4% (5.3%)
0% - 12.3% (10.6%)
$67 - $95 ($84)
(1)
Rate lock commitments (net)
$
34

Consensus pricing
Origination pull-through rate
80.0% - 87.2% (81.5%)
(1)
Liabilities





DOJ Liability
$
(35
)
Discounted cash flows
See description below
See description below

Contingent consideration
$
(10
)
Discounted cash flows
See description below
See description below
(2)

(1)
Unobservable inputs were weighted by their relative fair value of the instruments.
(2)
Unobservable inputs were not weighted as only one instrument exists.

Recurring Significant Unobservable Inputs

Home equity. The most significant unobservable inputs used in the fair value measurement of the home equity loans are discount rates, constant prepayment rates, and default rates. The constant prepayment and default rates are based on a 12 month historical average. Significant increases (decreases) in the discount rate in isolation result in a significantly lower (higher) fair value measurement. Increases (decreases) in prepay rates in isolation result in a higher (lower) fair value and increases (decreases) in default rates in isolation result in a lower (higher) fair value.

MSRs. The significant unobservable inputs used in the fair value measurement of the MSRs are option adjusted spreads, prepayment rates, and cost to service. Significant increases (decreases) in all three assumptions in isolation result in a significantly lower (higher) fair value measurement. For March 31, 2020 and December 31, 2019, the weighted average life (in years) for the entire MSR portfolio was 3.3 and 4.1, respectively.

DOJ Liability. The significant unobservable inputs used in the fair value measurement of the DOJ Liability are the discount rate, asset growth rate, return on assets, dividend rate and the potential ways we might be required to begin making DOJ Liability payments and our estimates of the likelihood of these outcomes, as further discussed in Note 15 - Legal Proceedings, Contingencies and Commitments. The DOJ Liability had a fair value adjustment of $25 million during the year ended December 31, 2019. This reduced the liability to $35 million based on changes in the probability of potential ways we might be required to begin making DOJ Liability payments and our estimates of the likelihood of these outcomes. Our assessment of these outcomes reflect a reduced likelihood, and longer timing, for potential future payments.
Rate lock commitments. The significant unobservable input used in the fair value measurement of the rate lock commitments is the pull through rate. The pull through rate is a statistical analysis of our actual rate lock fallout history to

74



determine the sensitivity of the residential mortgage loan pipeline compared to interest rate changes and other deterministic values. New market prices are applied based on updated loan characteristics and new fallout ratios (i.e., the inverse of the pull through rate) are applied accordingly. Significant increases (decreases) in the pull through rate in isolation result in a significantly higher (lower) fair value measurement.

Contingent consideration. The significant unobservable input used in the fair value of the contingent consideration is future forecasted target production volumes and forecasted profitability of the division. An increase or decrease to these inputs results in an increase or decrease of the liability.

Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis
    
We also have assets that are subject to measurement at fair value on a nonrecurring basis under certain conditions. The following table presents assets measured at fair value on a nonrecurring basis:
 
Total (1)
Level 2
Level 3
Gains (Losses)
 
(Dollars in millions)
March 31, 2020
 
 
Loans held-for-sale (2)
$
6

$
6

$

$
(1
)
Impaired loans held-for-investment (2)
 
 
 
 
Residential first mortgage loans
15


15

(3
)
Repossessed assets (3)
10


10

(4
)
Totals
$
31

$
6

$
25

$
(8
)
December 31, 2019
 
 
 
 
Loans held-for-sale (2)
$
6

$
6

$

$
(1
)
Impaired loans held-for-investment (2)
 
 
 
 
Residential first mortgage loans
14


14

(5
)
Repossessed assets (3)
10


10

(3
)
Totals
$
30

$
6

$
24

$
(9
)

(1)
The fair values are determined at various dates during the three months ended March 31, 2020 and the year ended December 31, 2019, respectively.
(2)
Gains (losses) reflect fair value adjustments on assets for which we did not elect the fair value option.
(3)
Gains (losses) reflect write downs of repossessed assets based on the estimated fair value of the specific assets.

The following table presents the quantitative information about nonrecurring Level 3 fair value financial instruments and the fair value measurements:
 
Fair Value
Valuation Technique
Unobservable Input
Range (Weighted Average)
 
 
(Dollars in millions)
March 31, 2020
 
 
 
 
 
Impaired loans held-for-investment
 
 
 
 
 
Loans held-for-investment
$
15

Fair value of collateral
Loss severity discount
0% - 40% (6.3%)
(1)
Repossessed assets
$
10

Fair value of collateral
Loss severity discount
0% - 100% (20.1%)
(1)
December 31, 2019
 
 
 
 
 
Impaired loans held-for-investment
 
 
 
 
 
Loans held-for-investment
$
14

Fair value of collateral
Loss severity discount
25% - 30% (25.9%)
(1)
Repossessed assets
$
10

Fair value of collateral
Loss severity discount
0% - 100% (17.1%)
(1)

(1)
Unobservable inputs were weighted by their relative fair value of the instruments.

Nonrecurring Significant Unobservable Inputs

The significant unobservable inputs used in the fair value measurement of the impaired loans and repossessed assets are appraisals or other third-party price evaluations which incorporate measures such as recent sales prices for comparable properties.

Fair Value of Financial Instruments

The following table presents the carrying amount and estimated fair value of financial instruments that are carried either at fair value, cost, or amortized cost:

75



 
March 31, 2020
 
 
Estimated Fair Value
 
Carrying Value
Total
Level 1
Level 2
Level 3
 
(Dollars in millions)
Assets
 
 
 
 
 
Cash and cash equivalents
$
342

$
342

$
342

$

$

Securitized HFS loans not sold

2,058

$
2,058


2,058


Investment securities available-for-sale
2,446

2,446


2,446


Investment securities held-to-maturity
554

569


569


Loans held-for-sale
4,389

4,390


4,390


Loans held-for-investment
13,795

13,801


10

13,791

Loans with government guarantees
814

788


788


Mortgage servicing rights
223

223



223

Federal Home Loan Bank stock
306

306


306


Bank owned life insurance
351

351


351


Repossessed assets
10

10



10

Other assets, foreclosure claims
40

40


40


Derivative financial instruments, assets
277

277


108

169

Liabilities
 
 
 
 
 
Retail deposits
 
 
 
 
 
Demand deposits and savings accounts
$
(7,007
)
$
(6,570
)
$

$
(6,570
)
$

Certificates of deposit
(2,138
)
(2,161
)

(2,161
)

Wholesale deposits
(561
)
(575
)

(575
)

Government deposits
(1,164
)
(1,160
)

(1,160
)

Custodial deposits
(5,182
)
(5,165
)

(5,165
)

Federal Home Loan Bank advances
(6,841
)
(6,870
)

(6,870
)

Long-term debt
(493
)
(452
)

(452
)

DOJ Liability
(35
)
(35
)


(35
)
Contingent consideration
(16
)
(16
)


(16
)
Derivative financial instruments, liabilities
(288
)
(288
)

(288
)



76



 
December 31, 2019
 
 
Estimated Fair Value
 
Carrying Value
Total
Level 1
Level 2
Level 3
 
(Dollars in millions)
Assets
 
 
 
 
 
Cash and cash equivalents
$
426

$
426

$
426

$

$

Investment securities available-for-sale
2,116

2,116


2,116


Investment securities held-to-maturity
598

599


599


Loans held-for-sale
5,258

5,258


5,258


Loans held-for-investment
12,129

12,031


10

12,021

Loans with government guarantees
736

707


707


Mortgage servicing rights
291

291



291

Federal Home Loan Bank stock
303

303


303


Bank owned life insurance
349

349


349


Repossessed assets
10

10



10

Other assets, foreclosure claims
45

45


45


Derivative financial instruments, assets
62

88


54

34

Liabilities
 
 
 
 
 
Retail deposits
 
 
 
 
 
Demand deposits and savings accounts
$
(6,811
)
$
(6,050
)
$

$
(6,050
)
$

Certificates of deposit
(2,353
)
(2,368
)

(2,368
)

Wholesale deposits
(633
)
(640
)

(640
)

Government deposits
(1,213
)
(1,156
)

(1,156
)

Custodial deposits
(4,136
)
(4,066
)

(4,066
)

Federal Home Loan Bank advances
(4,815
)
(4,816
)

(4,816
)

Long-term debt
(496
)
(462
)

(462
)

DOJ Liability
(35
)
(35
)


(35
)
Contingent consideration
(10
)
(10
)


(10
)
Derivative financial instruments, liabilities
(18
)
(44
)

(43
)
(1
)

Fair Value Option

We elected the fair value option for certain items as discussed throughout the Notes to the Consolidated Financial Statements to more closely align the accounting method with the underlying economic exposure. Interest income on LHFS is accrued on the principal outstanding primarily using the "simple-interest" method.

The following table reflects the change in fair value included in earnings of financial instruments for which the fair value option has been elected:
 
Three Months Ended March 31,
 
2020
2019
 
(Dollars in millions)
Assets
 
 
Loans held-for-sale
 
 
Net gain (loss) on loan sales
$
234

$
79



77



The following table reflects the difference between the aggregate fair value and aggregate remaining contractual principal balance outstanding for assets and liabilities for which the fair value option has been elected:
 
March 31, 2020
December 31, 2019


UPB
Fair Value
Fair Value Over / (Under) UPB
UPB
Fair Value
Fair Value Over / (Under) UPB
 
(Dollars in millions)
Assets
 
 
 
 
 
 
Nonaccrual loans
 
 
 
 
 
 
Loans held-for-sale
$
4

$
3

$
(1
)
$
3

$
3

$

Loans held-for-investment
5

4

(1
)
5

4

(1
)
Total nonaccrual loans
$
9

$
7

$
(2
)
$
8

$
7

$
(1
)
Other performing loans
 
 
 
 
 
 
Loans held-for-sale
$
4,151

$
4,362

$
211

$
5,057

$
5,216

$
159

Loans held-for-investment
8

8


8

8


Total other performing loans
$
4,159

$
4,370

$
211

$
5,065

$
5,224

$
159

Total loans
 
 
 
 
 
 
Loans held-for-sale
$
4,155

$
4,365

$
210

$
5,060

$
5,219

$
159

Loans held-for-investment
13

12

(1
)
13

12

(1
)
Total loans
$
4,168

$
4,377

$
209

$
5,073

$
5,231

$
158

Liabilities
 
 
 
 
 
 
DOJ Liability (1)
$
(118
)
$
(35
)
$
83

$
(118
)
$
(35
)
$
83


(1)
We are obligated to pay $118 million in installment payments upon meeting certain performance conditions, as described in Note 15 - Legal Proceedings, Contingencies and Commitments.
 
Note 17 - Segment Information

Our operations are conducted through three operating segments: Community Banking, Mortgage Originations, and
Mortgage Servicing. The Other segment includes the remaining reported activities. Operating segments are defined as components of an enterprise that engage in business activity from which revenues are earned and expenses are incurred for which discrete financial information is available that is evaluated regularly by executive management in deciding how to allocate resources and in assessing performance. The operating segments have been determined based on the products and services offered and reflect the manner in which financial information is currently evaluated by management. Each segment operates under the same banking charter, but is reported on a segmented basis for this report. Each of the operating segments is complementary to each other and because of the interrelationships of the segments, the information presented is not indicative of how the segments would perform if they operated as independent entities.

As a result of Management's evaluation of our segments, effective January 1, 2020, certain departments have been re-aligned between the Community Banking and Mortgage Originations. Specifically, a majority of the residential mortgage HFI portfolio is now part of the Mortgage Origination segment. The income and expenses relating to these changes are reflected in our financial statements and all prior period segment financial information has been recast to conform to the current presentation.

The Community Banking segment originates loans, provides deposits and fee based services to consumer, business, and mortgage lending customers through its Branch Banking, Business Banking and Commercial Banking, Government Banking, Warehouse Lending and LHFI Portfolio groups. Products offered through these groups include checking accounts, savings accounts, money market accounts, certificates of deposit, consumer loans, commercial loans, commercial real estate loans, equipment finance and leasing, home builder finance loans and warehouse lines of credit. Other financial services available include consumer and corporate card services, customized treasury management solutions, merchant services and capital markets services such as loan syndications, and investment and insurance products and services.
    
The Mortgage Originations segment originates and acquires one-to-four family residential mortgage loans to sell or hold on our balance sheet. Loans originated-to-sell comprise the majority of the lending activity. These loans are originated through mortgage branches, call centers, the Internet and third party counterparties. The Mortgage Origination segment recognizes interest income on loans that are held for sale and the gains from sales associated with these loans, along with the interest income on residential mortgages within LHFI. The interest income on LHFI, excluding residential first mortgages,

78



newly originated home equity products, and a loss on sales for the purchase of these loans is recognized in the Community Banking segment.

The Mortgage Servicing segment services and subservices mortgage and other consumer loans for others on a fee for service basis and may also collect ancillary fees and earn income through the use of noninterest-bearing escrows. Revenue for those serviced and subserviced loans is earned on a contractual fee basis, with the fees varying based on our responsibilities and the status of the underlying loans. The Mortgage Servicing segment also services loans for our LHFI portfolio and our own LHFS portfolio in the Mortgage Originations segment, for which it earns revenue via an intercompany service fee allocation.

The Other segment includes the treasury functions, which include the impact of interest rate risk management, balance sheet funding activities and the administration of the investment securities portfolios, as well as miscellaneous other expenses of a corporate nature. In addition, the Other segment includes revenue and expenses related to treasury and corporate assets and liabilities and equity not directly assigned or allocated to the Community Banking, Mortgage Originations or Mortgage Servicing operating segments.

Revenues are comprised of net interest income (before the provision (benefit) for credit losses) and noninterest income. Noninterest expenses and provision (benefit) for income taxes, are fully allocated to each operating segment. Allocation methodologies may be subject to periodic adjustment as the internal management accounting system is revised and the business or product lines within the segments change.

The following tables present financial information by business segment for the periods indicated:
 
Three Months Ended March 31, 2020
 
Community Banking
Mortgage Originations
Mortgage Servicing
Other (1)
Total
 
(Dollars in millions)
Summary of Operations
 
Net interest income
$
104

$
42

$
4

$
(2
)
$
148

Provision (benefit) for credit losses
8

(3
)

9

$
14

Net interest income after provision (benefit) for credit losses
96

45

4

(11
)
134

Net gain on loan sales

90



90

Loan fees and charges

17

9


26

Loan administration (expense) income
(1
)
(7
)
36

(16
)
12

Net return on mortgage servicing rights

6



6

Other noninterest income
16

1


6

23

Total noninterest income
15

107

45

(10
)
157

Compensation and benefits
27

31

10

34

102

Commissions
1

28



29

Loan processing expense
2

10

7

1

20

Other noninterest expense
44

26

19

(5
)
84

Total noninterest expense
74

95

36

30

235

Income before indirect overhead allocations and income taxes
37

57

13

(51
)
56

Indirect overhead allocation Income (expense)
(9
)
(12
)
(5
)
26


Provision (benefit) for income taxes
6

9

2

(7
)
10

Net income (loss)
$
22

$
36

$
6

$
(18
)
$
46


 
 
 
 
 
Intersegment (expense) revenue
$
(6
)
$
1

$
8

$
(3
)
$

 
 
 
 
 
 
Average balances
 
 
 
 
 
Loans held-for-sale
$

$
5,248

$

$

$
5,248

Loans with government guarantees

811



$
811

Loans held-for-investment (2)
8,898

2,895


30

$
11,823

Total assets
9,387

9,817

48

4,161

$
23,413

Deposits
10,434


4,777

584

$
15,795

(1)
Includes offsetting adjustments made to reclassify income and expenses relating to operating leases and custodial deposits for subservicing clients.
(2)
Includes adjustment made to reclassify operating lease assets to loans held-for-investment.

79



 
Three Months Ended March 31, 2019
 
Community Banking
Mortgage Originations
Mortgage Servicing
Other (1)
Total
 
(Dollars in millions)
Summary of Operations
 
 
 
 
 
Net interest income
$
93

$
33

$
3

$
(3
)
$
126

Provision (benefit) for credit losses
1



(1
)

Net interest income after provision (benefit) for credit losses
92

33

3

(2
)
126

Net gain on loan sales
(3
)
52



49

Loan fees and charges

10

7


17

Loan administration (expense) income
(1
)
(4
)
29

(13
)
11

Net return on mortgage servicing rights

6



6

Other noninterest income
12

4


10

26

Total noninterest income
8

68

36

(3
)
109

Compensation and benefits
24

24

6

33

87

Commissions

12


1

13

Loan processing expense
1

5

10

1

17

Other noninterest expense
40

19

15


74

Total noninterest expense
66

60

31

35

191

Income before indirect overhead allocations and income taxes
34

41

8

(40
)
44

Indirect overhead allocation Income (expense)
(10
)
(10
)
(5
)
25


Provision (benefit) for income taxes
5

7


(4
)
8

Net income (loss)
$
19

$
24

$
3

$
(11
)
$
36


 
 
 
 

Intersegment (expense) revenue
$

$
3

$
6

$
(9
)
$

 
 
 
 
 
 
Average balances
 
 
 
 
 
Loans held-for-sale
$

$
3,266

$

$

$
3,266

Loans with government guarantees

455



$
455

Loans held-for-investment (2)
6,234

2,901


29

$
9,164

Total assets
6,589

7,612

56

4,181

$
18,438

Deposits
9,983


2,528

395

$
12,906

(1)
Includes offsetting adjustments made to reclassify income and expenses relating to operating leases and custodial deposits for subservicing clients.
(2)
Includes adjustment made to reclassify operating lease assets to loans held-for-investment.

Note 18 - Recently Issued Accounting Pronouncements
    
Adoption of New Accounting Standards
    
The following ASUs have been adopted which impact our accounting policies and/or have a financial impact:
    
Credit Losses - In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses (Topic 326), which alters the current method for recognizing credit losses within the reserve account. The new guidance requires financial assets to be presented at the net amount expected to be collected (i.e. net of expected credit losses). The measurement of current expected credit losses should be based on relevant information about past events, including historical experience, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amount.

Effective January 1, 2020, we have adopted the requirements of ASU 2016-13, Financial Instruments - Credit Losses (Topic 326) and all related amendments using the modified retrospective method for all financial assets measured at amortized cost, net investments in leases and unfunded commitments. Results for reporting periods beginning after January 1, 2020 are presented under ASC 326 while prior period amounts continue to be reported in accordance with previously applicable GAAP. We recorded a net decrease to retained earnings of $23 million as of January 1, 2020 for the cumulative effect of adopting ASC 326.


80



The following table illustrates the impact of ASC 326:
 
January 1, 2020
 
As Reported Under ASC 326
Pre-ASC 326 Adoption
Impact of ASC 326 Adoption
 
(Dollars in millions)
Assets:
 
 
 
Allowance for loan losses
$
130

$
107

$
23

Liabilities:
 
 
 
Reserve for unfunded commitments
$
10

$
3

$
7


    
We adopted the following accounting standard updates (ASU) during 2020, none of which had a material impact to our financial statements:
Standard
Description
Effective Date
2020-04
Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting
March 12, 2020
2020-03
Codification Improvements to Financial Instruments
January 1, 2020
2020-02
Financial Instruments-Credit Losses (Topic 326) and Leases (Topic 842)-Amendments to SEC Paragraphs Pursuant to SEC Staff Accounting Bulletin No. 119 and Update to SEC Section on Effective Date Related to Accounting Standards Update No. 2016-02, Leases (Topic 842) (SEC Update)
February 6, 2020
2018-15
Intangibles-Goodwill and Other-Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract (a consensus of the FASB Emerging Issues Task Force)
January 1, 2020
2018-13
Fair Value Measurement (Topic 820): Disclosure Framework-Changes to the Disclosure Requirements for Fair Value Measurement
January 1, 2020
2017-04
Intangibles-Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment
January 1, 2020
    
Insignificant Accounting Standards Issued But Not Yet Adopted
The following ASUs have been issued and are not expected to have a material impact on our Consolidated Financial Statements and/or significant accounting policies:
Standard
Description
Effective Date
2019-12
Simplifying the Accounting for Income Taxes
January 1, 2021


81




Item 3. Quantitative and Qualitative Disclosures about Market Risk

A discussion regarding our management of market risk is included in "Market Risk" in this report in "Management’s Discussion and Analysis of Financial Condition and Results of Operations" which is incorporated herein by reference.

Item 4. Controls and Procedures

(a)
Evaluation of Disclosure Controls and Procedures. As of March 31, 2020, pursuant to Rule 13a-15(b) of the Securities Exchange Act of 1934, as amended ("Exchange Act"), an evaluation was performed by the Company’s management, including our principal executive and financial officers, regarding the design and effectiveness of our disclosure controls and procedures. Based upon that evaluation, the principal executive and financial officers have concluded that our current disclosure controls and procedures were effective to ensure that information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the Commission's rules and forms as of March 31, 2020.
(b)
Changes in Internal Controls. There have been no changes in the Company’s internal control over financial reporting (as defined in Rule 13a-15(d) of the Exchange Act) during the three months ended March 31, 2020, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

82



PART II

Item 1. Legal Proceedings

From time to time, the Company is party to legal proceedings incidental to its business. For further information, see Note 15 - Legal Proceedings, Contingencies and Commitments.

Item 1A. Risk Factors

We are reviewing and updating our risk factors to contemplate the current pandemic resulting from COVID-19, including the following material changes from the risk factors reported in the Company's Annual Report on Form 10-K for the period ended December 31, 2019:

Adverse Economic Conditions

We are currently in the midst of a health crisis as a result of the pandemic, COVID-19. The COVID-19 pandemic is adversely affecting us, our customers, counterparties, employees, and third-party service providers, and the ultimate extent of the impacts on our business, financial position, results of operations, liquidity, and prospects is uncertain. In addition, the pandemic has resulted in temporary closures of many businesses and the institution of social distancing and sheltering in place requirements in many states and communities. As a result, the demand for our products and services may be significantly negatively impacted. How we respond to the COVID-19 pandemic, include standing up new programs specified in the Coronavirus Aid, Relief and Economic Security Act (the "CARES Act") such as the Paycheck Protection Program (“PPP”) and our effectiveness while working remotely, could have a significant, lasting impact on our operations, financial condition and reputation. The extent to which the COVID-19 pandemic impacts our business, results of operations, and financial condition, as well as our regulatory capital and liquidity ratios, will depend on future developments, which are highly uncertain and cannot be predicted, including the scope and duration of the pandemic and actions taken by governmental authorities and other third parties in response to the pandemic.

The Bank has instituted a work-from-home policy for all staff that are able to work remotely. Working remotely creates new challenges and the pace of change required to address government programs and forbearance increases the risk of internal control failure. In addition, consumers affected by the changed economic and market conditions as a result of a pandemic may continue to demonstrate changed behavior even after the crisis is over, including decreases in discretionary spending on a permanent or long-term basis. We have limited our bank branches to drive-up services and closed our lobbies. This change in business could also result in changes in consumer behavior for which we may not be prepared.

The response to the pandemic resulted in a strong contraction in our economy, increased market volatility and uncertainty in our capital markets-most notably impacting workers and small businesses. The economic health of these businesses may depend upon the fiscal assistance provided by the CARES Act. The CARES Act is the largest deployment of capital ever authorized by Congress with several provisions designed to ensure banks are able to provide assistance and relief to consumers and businesses. Although government intervention is intended to mitigate economic uncertainties, it is not clear that the programs are broad or specific enough to mitigate the economic risks-both of which may lead to adverse results.

Additionally, the CARES Act was passed quickly and regulators rapidly issued clarifying guidance and operationalized certain programs, such as the PPP. As a result, there is risk that there are subsequent interpretations of guidance or aggressive assertions of wrongdoing in regards to laws, regulations or applications of guidance which could cause an adverse impact to our financial results or our internal controls. We also face an increased risk of client disputes, litigation and governmental and regulatory scrutiny as a result of the effects of COVID-19 on economic and market conditions.

The adverse economic conditions will have an impact on our customers. Many of these customers will experience unemployment and a loss of revenue, leading to a lack of cash flows. These lower cash flows could have our customers drawing on the lines of credit we have extended to them and withdrawing their deposits from the Bank. Both of these actions would have an adverse impact on our liquidity position. Additionally, the ability of our borrowers to make payments timely on outstanding loans, the value of collateral securing those loans, and demand for loans and other products and services that we offer may be adversely impacted by the COVID-19 pandemic. Until the effects of the pandemic subside, we expect continued draws on lines of credit, reduced revenues in our businesses, and increased loan defaults and losses.

Even after the pandemic subsides, the U.S. economy may continue to experience a recession, and we anticipate our business would be materially and adversely affected by a prolonged recession in the U.S.


83



Interest Rates

In response to COVID-19, the Federal Reserve reduced the Federal Funds Rate to zero percent in March 2020. The outlook for the remainder of 2020 is uncertain, and there is a possibility that the Federal Reserve keeps interest rates low or even uses negative interest rates if economic conditions warrant. Although many of our commercial loans have floors, approximately half of our revenue is tied to interest rates, and an extended period of operations in a zero- or negative-rate environment could negatively impact profitability.

In addition, the Federal Reserve has initiated new quantitative easing programs, buying securities at various points in time which results in disruptions to the MBS market. There is a risk that the Federal Reserve may take other actions in the future or elect to stop their current actions which could disrupt the market and have an adverse impact on our mortgage gain on sale or other financial results. Further, the impact of these actions has caused the financial instruments we use to manage our interest rate and market risks to be less effective, which, in turn, could have a material, adverse impact on our operations and financial condition.

There has also been disruption in the market for mortgage backed securities resulting from overall low level of rates across the yield curve, the high level of volatility of interest rates, and the financial weakness of some traditional buyers of mortgage servicing rights. This has caused uncertainty with respect to our ability to sell mortgage servicing rights. At March 31, 2020, we had $223 million of mortgage servicing rights which equated to 13.6 percent of common equity tier one capital. Should the level of mortgage servicing rights exceed 25 percent of common equity tier one capital, we are required to deduct the excess in determining our regulatory capital levels. If we have the inability to sell mortgage servicing rights on a timely basis, there could be negative impacts to our regulatory capital or an impact on our pricing for mortgage loans which could negatively impact our mortgage origination business and our financial condition.

Customer and Lending Relief Actions

As a result of recent federal legislation, we are required to provide mortgage forbearances to individuals with single-family, federally backed mortgages, such as those that we service which underlie our mortgage servicing rights, due to COVID-19 related difficulties. In addition, we are waiving all fees for an extended time period as customers deal with the crisis. This could result in a reduction in servicing fee income and a higher cost to service as customers do not pay their mortgages and we cover their payments for a temporary time period until the investors make us whole. Additionally, MSR transactions customarily contain early payment default provisions. If a customer requests forbearance on the residential mortgage loans underlying the MSRs we have sold, generally within 90 days following the sale, we may be contractually obligated to refund the purchase price of the MSR or pay a fee to the purchaser. The result of these actions could result in financial, operational, credit and compliance risk as we navigate government requirements and our ability to modify our systems to account for these changes while maintaining an adequate internal control structure.
Our application of forbearance, any loan payment deferrals that we grant, the servicing advances we are required to make and any escrow advances we are required to make while a loan is in forbearance could result in us carrying significant asset balances. This could result in a reduction in our liquidity and cause a reduction in our capital ratios. We are unsure, at this time, what, if any, additional liquidity facilities might be provided by the federal government. The combination of these impacts along with other impacts, could cause us to not have sufficient liquidity or capital.

We also have a concentration of customers in the mortgage finance business. We make warehouse and MSR loans to these customers, and often originate through them in the correspondent channel of our mortgage originations business. The implications of federally mandated forbearance is expected to have a detrimental impact on the liquidity position of these companies that may have already been experiencing financial stress. It is not clear what, if any, programs will be available to these customers to provide liquidity. As a consequence, some of these companies could fail. A failure of one of our customers could be a loss of mortgage origination volume and could also lead to credit losses, should the collateral underlying their loans prove insufficient to repay the amount of the loan outstanding.

Furthermore, we are not aging receivables for customers who have been granted a payment holiday, payment deferral or forbearance. Therefore, there is a risk that subsequently, customers may still be unable to make their payments, resulting in delinquencies at a higher rate than what is typical and a higher percentage of loans in nonaccrual status. Additionally, for consumer loans, current payments typically provide the primary evidence of a borrower’s ability and intent to repay the loan. Therefore, during the forbearance, deferral or payment holiday period, we may not be able to discern which loans can be repaid and which require timely action to manage the potential for loss to a lower level. Consequently, when a borrower is unable to repay the loan, our losses could be higher than we have experienced in the past. In addition, newly originated or acquired

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mortgage loans could potentially request forbearance prior to us selling the loan, resulting in a higher carrying cost for us as we may not be able to sell them into the market at all or at prices we would accept.

Allowance for Credit Losses

Our ACL, which reflects our estimate of lifetime losses inherent in the LHFI portfolio and our reserve for unfunded commitment, may not be sufficient to cover actual credit losses. We have loan exposures to industries that have been impacted more severely by COVID-19 including:
 
As of March 31, 2020
 
Loan Exposure
 
(Dollars in millions)
Automotive
$
161

Leisure & Entertainment
$
119

Healthcare
$
48

Retail
$
302

Hotel
$
209

Senior Housing
$
136


Our ACL calculations include a forecast for a reasonable and supportable time period. As of March 31, 2020 that forecast assumed a Q2 2020 GDP decrease of 18 percent, HPI decreasing 3 percent by the end of the year and unemployment, adjusted for government stimulus, of 8 percent. Subsequent to March 31, 2020 leading economic indicators demonstrate a worsening in economic conditions which could cause a material difference in future forecasts used in our calculations. If actual results differ materially from the forecast used in our calculations, our credit loss provision may increase and our ACL may not be sufficient to cover losses sustained, particularly for the impacted industries. The current pandemic has resulted in the environment changing rapidly which increases the risk of inaccurate forecasts because they depend upon significant judgments and estimates, which can be even more challenging in an environment of uncertainty. The calculation for ACL is complex and the associated risk, could impact our results of operations and may place stress on our internal controls over financial reporting.

Cybersecurity Risk

The COVID-19 pandemic has resulted in the Bank instituting a work-from-home policy for all staff that are able to work remotely. This exposes us to increased cybersecurity risk. Increased levels of remote access may create additional opportunities for cyber criminals to exploit vulnerabilities. We have observed an increase in attempted malicious activity from third parties directed at the Bank and employees may be more susceptible to phishing and social engineering attempts due to increased stress caused by the crisis and from balancing family and work responsibilities at home, such as attempts to obtain personally identifiable information. Cybercriminals may be opportunistic about fears about COVID-19 and the higher number of people accessing the network remotely, by including malware in emails that appear to include documents providing legitimate information for protecting oneself from COVID-19. The Bank may also be exposed to this risk if the operations of any of its vendors that provide critical services to the Bank are adversely impacted by cyberattacks. Furthermore, with the increased use of virtual private network (“VPN”) servers, there is a risk of security misconfiguration in VPNs resulting in exposing sensitive information to the internet. A significant and sustained malware or other cybersecurity attack targeted at the Bank or any of its vendors that provide critical services to the Bank could have a material adverse impact on our ability to conduct our overall operations and on our financial condition.

Loss or Extended Absence of Key Personnel

We are and will continue to be dependent upon our management team and other key personnel. Losing the services of one or more key members of our management team or other key personnel could adversely affect our operations. In addition, COVID-19 increases the risk that certain senior executive officers or a member of the board of directors could become ill, causing them to be incapacitated or otherwise unable to perform their duties for an extended absence. Furthermore, because of the nature of the disease, multiple people working in close proximity could also become ill simultaneously which could result in the same department having extended absences. This could negatively impact the efficiency and effectiveness of processes and internal controls throughout the Bank.




Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

Sale of Unregistered Securities

The Company made no sales of unregistered securities during the quarter ended March 31, 2020.
 
Issuer Purchases of Equity Securities

The Company made no purchases of its equity securities during the quarter ended March 31, 2020.




Item 3. Defaults upon Senior Securities

The Company had no defaults on senior securities.     

Item 4. Mine Safety Disclosures

None.

Item 5. Other Information

None.

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Item 6. Exhibits 
Exhibit No.
 
Description
3.1*
 
 
 
 
3.2*
 
 
 
 
4.1*
 
 
 
 
4.3*
 
 
 
 
10.1
 

 
 
31.1
 

 
 
31.2
 
 
 
32.1
 
 
 
 
32.2
 
 
 
101
 
Financial statements from Quarterly Report on Form 10-Q of the Company for the quarter ended March 31, 2020, formatted in XBRL: (i) the Consolidated Statements of Financial Condition, (ii) the Consolidated Statements of Operations, (iii) the Consolidated Statements of Comprehensive Income (Loss), (iv) the Consolidated Statements of Stockholders' Equity, (v) the Consolidated Statements of Cash Flows and (vi) the Notes to the Consolidated Financial Statements.

* Incorporated herein by reference
+ Constitutes a management contract or compensation plan or arrangement

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 
 
 
 
 
 
 
FLAGSTAR BANCORP, INC.
 
 
 
Registrant
 
 
 
 
Date:
May 11, 2020
 
/s/ Alessandro DiNello
 
 
 
Alessandro DiNello
 
 
 
President and Chief Executive Officer
 
 
 
(Principal Executive Officer)
 
 
 
 
 
 
 
/s/ James K. Ciroli
 
 
 
James K. Ciroli
 
 
 
Executive Vice President and Chief Financial Officer
 
 
 
(Principal Financial Officer)



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