LIVEPERSON INC - Quarter Report: 2006 June (Form 10-Q)
UNITED
STATES
SECURITIES
AND EXCHANGE COMMISSION
WASHINGTON,
D.C. 20549
FORM
10-Q
x
QUARTERLY REPORT
PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE
ACT OF 1934
For
the quarterly period ended JUNE 30, 2006
or
o
TRANSITION REPORT
PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE
ACT OF 1934
For
the transition period from ____________________ to
____________________
Commission
file number: 0-30141
LIVEPERSON,
INC.
|
(Exact
Name of Registrant as Specified in Its
Charter)
|
DELAWARE
|
13-3861628
|
|
(State
or Other Jurisdiction of
Incorporation
or Organization)
|
(IRS
Employer Identification No.)
|
462
SEVENTH AVENUE
NEW
YORK, NEW YORK
|
10018
|
|
(Address
of Principal Executive Offices)
|
(Zip
Code)
|
(212)
609-4200
|
(Registrant’s
Telephone Number, Including Area
Code)
|
Indicate
by check mark whether the registrant: (1) has filed all reports required to
be
filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the
preceding 12 months (or for such shorter period that the registrant was required
to file such reports), and (2) has been subject to such filing requirements
for
the past 90 days.
Yes
x
No
o
Indicate
by check mark whether the registrant is a large accelerated filer, an
accelerated filer, or a non-accelerated filer. See definition of “accelerated
filer and large accelerated filer” in Rule 12b-2 of the Exchange Act. (Check
one).
Large
accelerated filer o Accelerated
filer x Non-accelerated
filer o
Indicate
by check mark whether the registrant is a shell company (as defined in Rule
12b-2 of the Exchange Act).
Yes
o
No
x
As
of
July 17, 2006, there were 38,931,768 shares of the issuer’s common stock
outstanding.
LIVEPERSON,
INC.
JUNE
30, 2006
FORM
10-Q
INDEX
PAGE
|
||
PART
I. FINANCIAL INFORMATION
|
4
|
|
ITEM
1. CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
|
4
|
|
CONDENSED
CONSOLIDATED BALANCE SHEETS AS OF JUNE 30, 2006 (UNAUDITED) AND DECEMBER
31, 2005
|
4
|
|
UNAUDITED
CONDENSED CONSOLIDATED STATEMENTS OF INCOME FOR THE THREE AND SIX
MONTHS
ENDED JUNE 30, 2006 AND 2005
|
5
|
|
UNAUDITED
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS FOR THE SIX MONTHS
ENDED
JUNE 30, 2006 AND 2005
|
6
|
|
NOTES
TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
|
7
|
|
ITEM
2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS
|
16
|
|
ITEM
3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET
RISK
|
24
|
|
ITEM
4. CONTROLS AND PROCEDURES
|
24
|
|
PART
II. OTHER INFORMATION
|
25
|
|
ITEM
1. LEGAL PROCEEDINGS
|
25
|
|
ITEM
1A. RISK FACTORS
|
25
|
|
ITEM
4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS
|
26
|
|
ITEM
6. EXHIBITS
|
26
|
2
FORWARD-LOOKING
STATEMENTS
STATEMENTS
IN THIS REPORT ABOUT LIVEPERSON, INC. THAT ARE NOT HISTORICAL FACTS ARE
FORWARD-LOOKING STATEMENTS BASED ON OUR CURRENT EXPECTATIONS, ASSUMPTIONS,
ESTIMATES AND PROJECTIONS ABOUT LIVEPERSON AND OUR INDUSTRY. THESE
FORWARD-LOOKING STATEMENTS ARE SUBJECT TO RISKS AND UNCERTAINTIES THAT COULD
CAUSE ACTUAL FUTURE EVENTS OR RESULTS TO DIFFER MATERIALLY FROM SUCH STATEMENTS.
ANY SUCH FORWARD-LOOKING STATEMENTS ARE MADE PURSUANT TO THE SAFE HARBOR
PROVISIONS OF THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995. IT IS
ROUTINE FOR OUR INTERNAL PROJECTIONS AND EXPECTATIONS TO CHANGE AS THE YEAR
OR
EACH QUARTER IN THE YEAR PROGRESS, AND THEREFORE IT SHOULD BE CLEARLY UNDERSTOOD
THAT THE INTERNAL PROJECTIONS AND BELIEFS UPON WHICH WE BASE OUR EXPECTATIONS
MAY CHANGE PRIOR TO THE END OF EACH QUARTER OR THE YEAR. ALTHOUGH THESE
EXPECTATIONS MAY CHANGE, WE ARE UNDER NO OBLIGATION TO INFORM YOU IF THEY DO.
OUR COMPANY POLICY IS GENERALLY TO PROVIDE OUR EXPECTATIONS ONLY ONCE PER
QUARTER, AND NOT TO UPDATE THAT INFORMATION UNTIL THE NEXT QUARTER. ACTUAL
EVENTS OR RESULTS MAY DIFFER MATERIALLY FROM THOSE CONTAINED IN THE PROJECTIONS
OR FORWARD-LOOKING STATEMENTS. FACTORS THAT COULD CAUSE OR CONTRIBUTE TO SUCH
DIFFERENCES INCLUDE THOSE DISCUSSED IN PART II, ITEM 1A, “RISK
FACTORS.”
3
PART
I. FINANCIAL INFORMATION
ITEM
1. CONDENSED
CONSOLIDATED FINANCIAL STATEMENTS
LIVEPERSON,
INC.
CONDENSED
CONSOLIDATED BALANCE SHEETS
(IN
THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)
June
30, 2006
|
December
31, 2005
|
||||||
(Unaudited)
|
(Note
1(B))
|
||||||
ASSETS
|
|||||||
Current
assets:
|
|||||||
Cash
and cash equivalents
|
$
|
19,104
|
$
|
17,117
|
|||
Accounts
receivable, net of allowances for doubtful accounts of $67 and $67
as of
June 30, 2006 and December 31, 2005, respectively
|
2,424
|
1,727
|
|||||
Prepaid
expenses and other current assets
|
939
|
591
|
|||||
Deferred
tax assets
|
518
|
—
|
|||||
Total
current assets
|
22,985
|
19,435
|
|||||
Property
and equipment, net
|
689
|
575
|
|||||
Intangibles,
net
|
559
|
790
|
|||||
Security
deposits
|
204
|
180
|
|||||
Other
assets
|
534
|
446
|
|||||
Total
assets
|
$
|
24,971
|
$
|
21,426
|
|||
LIABILITIES
AND STOCKHOLDERS’ EQUITY
|
|||||||
Current
liabilities:
|
|||||||
Accounts
payable
|
$
|
389
|
$
|
346
|
|||
Accrued
expenses
|
2,072
|
1,803
|
|||||
Deferred
revenue
|
1,831
|
1,618
|
|||||
Total
current liabilities
|
4,292
|
3,767
|
|||||
Other
liabilities
|
534
|
446
|
|||||
Commitments
and contingencies
|
|||||||
Stockholders’
equity:
|
|||||||
Preferred
stock, $.001 par value per share; 5,000,000 shares authorized, 0
shares
issued and outstanding at June 30, 2006 and December 31,
2005
|
—
|
—
|
|||||
Common
stock, $.001 par value per share; 100,000,000 shares authorized,
38,931,768 shares issued and outstanding at June 30, 2006 and 37,979,271
shares issued and outstanding at December 31, 2005
|
39
|
38
|
|||||
Additional
paid-in capital
|
120,789
|
118,556
|
|||||
Accumulated
deficit
|
(100,681
|
)
|
(101,381
|
)
|
|||
Accumulated
other comprehensive loss
|
(2
|
)
|
—
|
||||
Total
stockholders’ equity
|
20,145
|
17,213
|
|||||
Total
liabilities and stockholders’ equity
|
$
|
24,971
|
$
|
21,426
|
SEE
ACCOMPANYING NOTES TO UNAUDITED CONDENSED
CONSOLIDATED
FINANCIAL STATEMENTS.
4
LIVEPERSON,
INC.
CONDENSED
CONSOLIDATED STATEMENTS OF INCOME
(IN
THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)
UNAUDITED
Three
Months Ended
June
30,
|
Six
Months Ended
June
30,
|
||||||||||||
2006
|
2005
|
2006
|
2005
|
||||||||||
Revenue
|
$
|
7,416
|
$
|
5,283
|
$
|
14,293
|
$
|
10,237
|
|||||
Operating
expenses:
|
|||||||||||||
Cost
of revenue
|
1,642
|
1,019
|
3,103
|
1,882
|
|||||||||
Product
development
|
1,018
|
688
|
1,898
|
1,363
|
|||||||||
Sales
and marketing
|
2,856
|
1,690
|
5,502
|
3,175
|
|||||||||
General
and administrative
|
1,437
|
1,096
|
2,939
|
2,367
|
|||||||||
Amortization
of intangibles
|
232
|
232
|
464
|
467
|
|||||||||
Total
operating expenses
|
7,185
|
4,725
|
13,906
|
9,254
|
|||||||||
Income
from operations
|
231
|
558
|
387
|
983
|
|||||||||
Other
income:
|
|||||||||||||
Interest
income
|
170
|
59
|
313
|
102
|
|||||||||
Total
other income
|
170
|
59
|
313
|
102
|
|||||||||
Income
before provision for income taxes
|
401
|
617
|
700
|
1,085
|
|||||||||
Provision
for income taxes
|
—
|
216
|
—
|
380
|
|||||||||
Net
income
|
$
|
401
|
$
|
401
|
$
|
700
|
$
|
705
|
|||||
Basic
net income per common share
|
$
|
0.01
|
$
|
0.01
|
$
|
0.02
|
$
|
0.02
|
|||||
Diluted
net income per common share
|
$
|
0.01
|
$
|
0.01
|
$
|
0.02
|
$
|
0.02
|
|||||
Weighted
average shares outstanding used in basic net income per common share
calculation
|
38,900,328
|
37,487,015
|
38,578,791
|
37,460,574
|
|||||||||
Weighted
average shares outstanding used in diluted net income per common
share
calculation
|
42,818,687
|
39,400,983
|
42,471,432
|
39,408,879
|
Net
income for the three and six months ended June 30, 2006 includes stock-based
compensation expense related to the adoption of SFAS No. 123(R) in the amount
of
$439 and $1,022, respectively. There was no stock-based compensation in the
three or six months ended June 30, 2005 because the Company was not required
to
adopt SFAS No. 123(R) until January 1, 2006. Net loss including pro forma
stock-based compensation expense as previously disclosed in the notes to the
Consolidated Financial Statements for the three and six months ended June 30,
2005 was $113 or $0.00 and $303 or $0.01 per diluted common share. See note
1(D).
SEE
ACCOMPANYING NOTES TO UNAUDITED CONDENSED
CONSOLIDATED
FINANCIAL STATEMENTS.
5
LIVEPERSON,
INC.
CONDENSED
CONSOLIDATED STATEMENTS OF CASH FLOWS
(IN
THOUSANDS)
UNAUDITED
Six
Months Ended
June
30,
|
|||||||
2006
|
2005
|
||||||
CASH
FLOWS FROM OPERATING ACTIVITIES:
|
|||||||
Net
income
|
$
|
700
|
$
|
705
|
|||
Adjustments
to reconcile net income to net cash provided by operating
activities:
|
|||||||
Stock-based
compensation expense
|
1,022
|
—
|
|||||
Depreciation
|
140
|
92
|
|||||
Loss
on disposal of leasehold improvements
|
51
|
—
|
|||||
Amortization
of intangibles
|
464
|
467
|
|||||
Tax
benefit from employee stock option exercises
|
—
|
353
|
|||||
Provision
for doubtful accounts, net
|
—
|
30
|
|||||
CHANGES
IN OPERATING ASSETS AND LIABILITIES:
|
|||||||
Accounts
receivable
|
(697
|
)
|
(426
|
)
|
|||
Prepaid
expenses and other current assets
|
(363
|
)
|
(281
|
)
|
|||
Security
deposits
|
(24
|
)
|
—
|
||||
Accounts
payable
|
43
|
(78
|
)
|
||||
Accrued
expenses
|
269
|
(293
|
)
|
||||
Deferred
revenue
|
213
|
350
|
|||||
Net
cash provided by operating activities
|
1,818
|
919
|
|||||
CASH
FLOWS FROM INVESTING ACTIVITIES:
|
|||||||
Purchases
of property and equipment, including capitalized software
|
(305
|
)
|
(225
|
)
|
|||
Acquisition
of intangible asset
|
(233
|
)
|
—
|
||||
Net
cash used in investing activities
|
(538
|
)
|
(225
|
)
|
|||
CASH
FLOWS FROM FINANCING ACTIVITIES:
|
|||||||
Proceeds
from issuance of common stock in connection with the exercise of
options
|
709
|
66
|
|||||
Net
cash provided by financing activities
|
709
|
66
|
|||||
Effect
of foreign exchange rate changes on cash and cash
equivalents
|
(2
|
)
|
—
|
||||
Net
increase in cash and cash equivalents
|
1,987
|
760
|
|||||
Cash
and cash equivalents at the beginning of the period
|
17,117
|
12,425
|
|||||
Cash
and cash equivalents at the end of the period
|
$
|
19,104
|
$
|
13,185
|
|||
Supplemental
Disclosures:
|
|||||||
Cash
paid during
the period for:
|
|||||||
Income
taxes
|
$
|
—
|
$
|
30
|
SEE
ACCOMPANYING NOTES TO UNAUDITED CONDENSED
CONSOLIDATED
FINANCIAL STATEMENTS.
6
LIVEPERSON,
INC.
NOTES
TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(IN
THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)
(1)
SUMMARY
OF OPERATIONS AND SIGNIFICANT ACCOUNTING POLICIES
(A) SUMMARY
OF OPERATIONS
LivePerson,
Inc. (the “Company” or “LivePerson”) was incorporated in the State of Delaware
in 1995. The Company commenced operations in 1996. LivePerson is a provider
of
online conversion solutions. The Company’s hosted software enables companies to
identify and proactively engage online visitors—increasing sales, satisfaction
and loyalty while reducing service costs.
The
Company’s fully-integrated multi-channel communications platform, Timpani,
facilitates real-time sales, marketing and customer service. Its technology
supports and manages key online interactions—via chat, email and
self-service/knowledgebase—in a cost-effective and secure environment. Blending
leading technology, a deep understanding of consumer behavior and industry
best
practices to create more relevant, compelling and personalized online
experiences, the Company maximizes the business impact of the online
channel.
The
Company’s primary revenue source is from the sale of the LivePerson services
under the brand name Timpani and LivePerson, which is conducted within one
operating segment. Headquartered in New York City, the Company’s product
development staff, help desk and online sales support are located in
Israel.
(B) UNAUDITED
CONDENSED CONSOLIDATED FINANCIAL INFORMATION
The
accompanying condensed consolidated financial statements as of June 30, 2006
and
for the three and six months ended June 30, 2006 and 2005 are unaudited. In
the
opinion of management, the unaudited condensed consolidated financial statements
have been prepared on the same basis as the annual financial statements and
reflect all adjustments, which include only normal recurring adjustments,
necessary to present fairly the consolidated financial position of LivePerson
as
of June 30, 2006, and the consolidated results of operations and cash flows
for
the interim periods ended June 30, 2006 and 2005. The financial data and other
information disclosed in these notes to the condensed consolidated financial
statements related to these periods are unaudited. The results of operations
for
any interim period are not necessarily indicative of the results of operations
for any other future interim period or for a full fiscal year. The condensed
consolidated balance sheet at December 31, 2005 has been derived from audited
consolidated financial statements at that date.
Certain
information and note disclosures normally included in financial statements
prepared in accordance with generally accepted accounting principles have been
condensed or omitted pursuant to the rules and regulations of the Securities
and
Exchange Commission (the “SEC”). These unaudited interim condensed consolidated
financial statements should be read in conjunction with the Company’s audited
consolidated financial statements and notes thereto for the year ended December
31, 2005, included in the Company’s Annual Report on Form 10-K filed with the
SEC on March 15, 2006.
(C) REVENUE
RECOGNITION
The
Company charges a monthly fee, which varies by service and client usage.
The
majority of the Company’s larger clients also pay a professional services fee
related to implementation. In the past, certain of the Company’s larger clients,
who required more sophisticated implementation and training, may have also
paid
an initial non-refundable set-up fee. The Company may also charge professional
service fees related to additional training, business consulting and analysis
in
support of the LivePerson services.
The
initial set-up fee was intended to recover certain costs (principally customer
service, training and other administrative costs) prior to the deployment
of the
LivePerson services. Such fees were recorded as deferred revenue and recognized
ratably over a period of 24 months, representing the estimated term of the
client relationships. Although the Company believes this estimate is reasonable,
this estimate may change in the future. As of June 30, 2006, we had
approximately $13 of unamortized deferred set-up fees which are expected
to be
recognized ratably through February, 2007. Unamortized deferred fees, if
any,
are recognized upon termination of the agreement with the customer. The Company
did not recognize any set-up fees due to client attrition in the three or
six
months ended June 30, 2006 and 2005, respectively.
7
LIVEPERSON,
INC.
NOTES
TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(IN
THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)
The
Company also sells certain of the LivePerson services directly via Internet
download. These services are marketed as LivePerson Pro and LivePerson Contact
Center for small and mid-sized businesses (“SMBs”), and are paid for almost
exclusively by credit card. Credit card payments accelerate cash flow and reduce
the Company’s collection risk, subject to the merchant bank’s right to hold back
cash pending settlement of the transactions. Sales of LivePerson Pro and
LivePerson Contact Center may occur with or without the assistance of an online
sales representative, rather than through face-to-face or telephone contact
that
is typically required for traditional direct sales. These sales typically have
no set-up fee, because the Company typically does not provide the customer
with
onsite training, and administrative costs are minimal.
The
Company records revenue based upon the monthly fee charged for the LivePerson
services, provided that no significant Company obligations remain and collection
of the resulting receivable is probable. The Company recognizes monthly service
fees as services are provided. The Company’s service agreements typically have
twelve month terms and are terminable upon 30 to 90 days’ notice without
penalty. The Company recognizes professional service fees upon completion and
customer acceptance of the professional service engagement.
(D) |
STOCK-BASED
COMPENSATION
|
On
January 1, 2006, the Company adopted Statement of Financial Accounting Standards
(“SFAS”) No. 123 (revised 2004), “Share-Based Payment,” which addresses the
accounting for transactions in which an entity exchanges its equity instruments
for goods or services, with a primary focus on transactions in which an entity
obtains employee services in share-based payment transactions. SFAS
No. 123(R) is a revision to SFAS No. 123, “Accounting for Stock-Based
Compensation,” and supersedes Accounting Principles Board (“APB”) Opinion
No. 25, “Accounting for Stock Issued to Employees,” and its related
implementation guidance. SFAS No. 123(R) requires measurement of the cost
of employee services received in exchange for an award of equity instruments
based on the grant-date fair value of the award (with limited exceptions).
Incremental compensation costs arising from subsequent modifications of awards
after the grant date must be recognized.
The
Company adopted SFAS No. 123(R) using the modified prospective transition
method, which requires the application of the accounting standard as of January
1, 2006, the first day of the Company’s fiscal year. The Company’s Consolidated
Financial Statements as of and for the three and six months ended June 30,
2006
reflect the impact of SFAS No. 123(R). In accordance with the modified
prospective transition method, the Company’s Consolidated Financial Statements
for prior periods have not been restated to reflect, and do not include, the
impact of SFAS No. 123(R).
SFAS
No.
123(R) requires companies to estimate the fair value of share-based payment
awards on the date of grant using an option-pricing model. The value of the
portion of the award that is ultimately expected to vest is recognized as
expense over the requisite service periods in the Company’s Consolidated
Statements of Income. Stock-based compensation recognized in the Company’s
Consolidated Statement of Income for the three and six months ended June 30,
2006 includes compensation expense for share-based awards granted prior to,
but
not fully vested as of January 1, 2006 based on the grant date fair value
estimated in accordance with SFAS No. 123 as well as compensation expense for
share-based awards granted subsequent to January 1, 2006 in accordance with
SFAS
No. 123(R). The Company currently uses the Black-Scholes option pricing model
to
determine grant date fair value.
8
LIVEPERSON,
INC.
NOTES
TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(IN
THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)
The
following table summarizes stock-based compensation expense related to employee
stock options under SFAS No. 123(R) included in Company’s Statement of Income
for the three and six months ended June, 2006:
Three
Months Ended June 30, 2006
|
Six
Months Ended June 30, 2006
|
||||||
Cost
of revenue
|
$
|
40
|
$
|
83
|
|||
Product
development expense
|
102
|
229
|
|||||
Sales
and marketing expense
|
112
|
296
|
|||||
General
and administrative expense
|
185
|
414
|
|||||
Total
stock based compensation included in operating expenses
|
$
|
439
|
$
|
1,022
|
The
per
share weighted average fair value of stock options granted during the three
months ended June 30, 2006 was $4.08. The fair value of each option grant is
estimated on the date of grant using the Black-Scholes option-pricing model
with
the following weighted average assumptions:
Three
Months Ended June 30, 2006
|
||||
Dividend
yield
|
0.0
|
%
|
||
Risk-free
interest rate
|
4.8
|
%
|
||
Expected
life (in years)
|
4
|
|||
Historical
volatility
|
79.0
|
%
|
Prior
to
the adoption of SFAS No. 123(R) on January 1, 2006, the Company applied the
intrinsic value-based method of accounting prescribed by APB Opinion No. 25
and
related interpretations including Financial Accounting Standards Board (“FASB”)
Interpretation No. 44, “Accounting for Certain Transactions Involving Stock
Compensation: An Interpretation of APB Opinion No. 25” (issued in March 2000),
to account for its fixed plan stock options. Under this method, compensation
expense was recorded on the date of grant only if the current market price
of
the underlying stock exceeded the exercise price. SFAS No. 123 and SFAS No.
148,
“Accounting for Stock-Based Compensation - Transition and Disclosure” (an
amendment to SFAS No. 123), established accounting and disclosure requirements
using a fair value-based method of accounting for stock-based employee
compensation plans. As permitted by the accounting standards, the Company had
elected to continue to apply the intrinsic value-based method of accounting
described above, and had adopted the disclosure requirements of SFAS No. 123,
as
amended by SFAS No. 148. The Company amortized deferred compensation on a graded
vesting methodology in accordance with FASB Interpretation No. 28, “Accounting
for Stock Appreciation Rights and Other Variable Stock Award
Plans.”
The
Company applied APB Opinion No. 25 and related interpretations in accounting
for
its stock option grants to employees. Accordingly, except as mentioned below,
no
compensation expense had been recognized relating to these stock option grants
in the consolidated financial statements. Had compensation cost for the
Company’s stock option grants been determined based on the fair value at the
grant date for awards consistent with the method of SFAS No. 123, the Company’s
net income attributable to common stockholders for the three and six months
ended June 30, 2005 would have decreased to the pro forma amount presented
below. The Company did not have any employee stock options outstanding prior
to
January 1, 1998.
9
LIVEPERSON,
INC.
NOTES
TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(IN
THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)
Three
Months Ended June 30, 2005
|
Six
Months Ended June 30, 2005
|
||||||
Net
income as reported
|
$
|
401
|
$
|
705
|
|||
Deduct:
Pro forma stock-based compensation cost
|
$
|
(514
|
)
|
$
|
(1,008
|
)
|
|
Pro
forma net (loss)
|
$
|
(113
|
)
|
$
|
(303
|
)
|
|
Basic
net income (loss) per common share:
|
|||||||
As
reported
|
$
|
0.01
|
$
|
0.02
|
|||
Pro
forma
|
$
|
(0.00
|
)
|
$
|
(0.01
|
)
|
|
Diluted
net income (loss) per common share:
|
|||||||
As
reported
|
$
|
0.01
|
$
|
0.02
|
|||
Pro
forma
|
$
|
(0.00
|
)
|
$
|
(0.01
|
)
|
The
per
share weighted average fair value of stock options granted during the three
months ended June 30, 2005 was $1.67. The fair value of each option grant is
estimated on the date of grant using the Black-Scholes option-pricing model
with
the following weighted average assumptions: dividend yield of zero percent,
risk-free interest rate of 4.6%, expected life of five years and a volatility
factor of 87.0%.
During
1998, the Company established the Stock Option and Restricted Stock Purchase
Plan (the “1998 Plan”). Under the 1998 Plan, the Board of Directors could issue
incentive stock options or nonqualified stock options to purchase up to
5,850,000 shares of common stock.
The
Company established a successor to the 1998 Plan, the 2000 Stock Incentive
Plan
(the “2000 Plan”). Under the 2000 Plan, the options which had been outstanding
under the 1998 Plan were incorporated into the 2000 Plan and the Company
increased the number of shares available for issuance under the plan by
approximately 4,150,000, thereby reserving for issuance 10,000,000 shares of
common stock in the aggregate. Options to acquire common stock granted
thereunder have ten-year terms. Pursuant to the provisions of the 2000 Plan,
the
number of shares of common stock available for issuance thereunder automatically
increases on the first trading day in each calendar year by an amount equal
to
three percent (3%) of the total number of shares of the Company’s common stock
outstanding on the last trading day of the immediately preceding calendar year,
but in no event shall such annual increase exceed 1,500,000 shares. As of June
30, 2006, approximately 11,945,000 shares of common stock were reserved for
issuance under the 2000 Plan (taking into account all option exercises through
June 30, 2006).
A
summary
of the Company’s stock option activity and weighted average exercise prices is
as follows:
Options
|
Weighted
Average
Exercise Price
|
||||||
Options
outstanding at December 31, 2005
|
8,300,053
|
$
|
2.16
|
||||
Options
granted
|
569,000
|
$
|
6.05
|
||||
Options
exercised
|
(952,497
|
)
|
$
|
0.76
|
|||
Options
cancelled
|
(259,125
|
)
|
$
|
2.15
|
|||
Options
outstanding at June 30, 2006
|
7,657,431
|
$
|
2.60
|
||||
Options
exercisable at June 30, 2006
|
3,935,806
|
$
|
2.06
|
10
LIVEPERSON,
INC.
NOTES
TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(IN
THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)
The
following table summarizes information about stock options outstanding and
exercisable at June 30, 2006:
Options
Outstanding
|
Options
Exercisable
|
||||||||||||||||
Exercise
Price
|
Number
Outstanding
|
Weighted
Average Remaining Contractual Life
|
Weighted
Average Exercise Price
|
Number
Outstanding
|
Weighted
Average Exercise Price
|
||||||||||||
|
$0.00-$1.00
|
2,237,732
|
5.58
|
$
|
0.58
|
1,754,107
|
$
|
0.54
|
|||||||||
|
$1.01-$2.00
|
1,104,449
|
6.10
|
$
|
1.93
|
704,449
|
$
|
1.92
|
|||||||||
|
$2.01-$5.00
|
3,430,625
|
8.04
|
$
|
3.15
|
1,130,625
|
$
|
3.04
|
|||||||||
|
$5.01-$11.00
|
884,625
|
7.41
|
$
|
6.45
|
346,625
|
$
|
6.83
|
|||||||||
7,657,431
|
3,935,806
|
A
summary
of the status of the Company’s nonvested shares as of December 31, 2005, and
changes during the six months ended June 30, 2006 is as follows:
Shares
|
Weighted
Average
Grant-Date Fair Value
|
||||||
Nonvested
Shares at January 1, 2006
|
3,827,250
|
$
|
1.65
|
||||
Granted
|
569,000
|
$
|
3.73
|
||||
Vested
|
(529,250
|
)
|
$
|
2.25
|
|||
Cancelled
|
(145,375
|
)
|
$
|
2.15
|
|||
Nonvested
Shares at June 30, 2006
|
3,721,625
|
$
|
3.18
|
As
of
June 30, 2006, there was approximately $5.4 million of total unrecognized
compensation cost related to nonvested share-based compensation arrangements.
That cost is expected to be recognized over a weighted average period of
approximately 3.25 years.
(E) BASIC
AND DILUTED NET INCOME PER SHARE
The
Company calculates earnings per share in accordance with the provisions of
SFAS
No. 128, “Earnings Per Share (“EPS”),” and the guidance of the SEC Staff
Accounting Bulletin No. 98. Under SFAS No. 128, basic EPS excludes dilution
for common stock equivalents and is computed by dividing net income or loss
attributable to common shareholders by the weighted average number of common
shares outstanding for the period. All options, warrants or other potentially
dilutive instruments issued for nominal consideration are required to be
included in the calculation of basic and diluted net income attributable to
common stockholders. Diluted EPS is calculated using the treasury stock method
and reflects the potential dilution that could occur if securities or other
contracts to issue common stock were exercised or converted into common stock
and resulted in the issuance of common stock.
Diluted
net income per common share for the three and six months ended June 30, 2006
includes the effect of options to purchase 6,278,806 and 6,278,806 shares,
respectively of common stock with a weighted average exercise price of $1.90
and
$1.90, respectively and warrants to purchase 188,250 shares of common stock
with
a weighted average exercise price of $1.56. Diluted net income per common share
for the three and six months ended June 30, 2006 does not include the effect
of
options to purchase 1,378,625 and 1,378,625 shares, respectively of common
stock. Diluted net income per common share for the three and six months ended
June 30, 2005 includes the effect of options to purchase 6,190,997 and 6,266,997
shares, respectively of common stock with a weighted average exercise price
of
$1.24 and $1.26, respectively and warrants to purchase 127,802 shares of common
stock with a weighted average exercise price of $0.69. Diluted net income per
common share for the three and six months ended June 30, 2005 does not include
the effect of options to purchase 2,299,000 and 2,223,000 shares, respectively
of common stock.
11
LIVEPERSON,
INC.
NOTES
TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(IN
THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)
A
reconciliation of shares used in calculating basic and diluted earnings per
share follows:
Three
Months Ended June 30,
|
Six
Months Ended June 30,
|
||||||||||||
2006
|
2005
|
2006
|
2005
|
||||||||||
Basic
|
38,900,328
|
37,487,015
|
38,578,791
|
37,460,574
|
|||||||||
Effect
of assumed exercised options/warrants
|
3,918,359
|
1,913,968
|
3,892,641
|
1,948,305
|
|||||||||
Diluted
|
42,818,687
|
39,400,983
|
42,471,432
|
39,408,879
|
(F) RECENTLY
ISSUED ACCOUNTING PRONOUNCEMENTS
In
December 2004, the FASB issued SFAS No. 153, “Exchanges of Nonmonetary
Assets,” which eliminates an exception in APB Opinion No. 29, “Accounting
for Nonmonetary Transactions,” for nonmonetary exchanges of similar productive
assets and replaces it with a general exception for exchanges of nonmonetary
assets that do not have commercial substance. SFAS No. 153 is effective for
the
Company for nonmonetary asset exchanges occurring on or after January 1,
2006.
The adoption of SFAS No. 153 did not have a material impact on the Company’s
financial position, cash flows or results of operations.
In
May
2005, the FASB has issued SFAS No. 154, “Accounting Changes and Error
Corrections.” This new standard replaces APB Opinion No. 20, “Accounting
Changes,” and SFAS No. 3, “Reporting Accounting Changes in Interim Financial
Statements,” and is part of FASB’s stated goal to converge its standards with
those issued by the International Accounting Standards Board. Among other
changes, SFAS No. 154 requires that a voluntary change in accounting principle
be applied retrospectively with all prior period financial statements presented
on the new accounting principle, unless it is impracticable to do so. SFAS
No.
154 also provides that (1) a change in method of depreciating or amortizing
a
long-lived nonfinancial asset be accounted for as a change in estimate
(prospectively) that was effected by a change in accounting principle, and
(2)
correction of errors in previously issued financial statements should be
termed
a “restatement.” The new standard is effective for accounting changes and
correction of errors made in fiscal years beginning after December 15, 2005.
Early adoption of this standard is permitted for accounting changes and
correction of errors made in fiscal years beginning after June 1,
2005.
In
November 2005, the FASB issued FASB Staff Position No. FAS 123(R)-3, “Transition
Election Related to Accounting for Tax Effects of Share-Based Payment Awards,”
which provides an alternative transition method to establish the beginning
balance of the additional paid-in capital pool (“APIC pool”) related to the tax
effects of employee stock-based compensation, and to determine the subsequent
impact on the APIC pool and consolidated statements of cash flows of the
tax
effects of employee stock-based compensation awards that are outstanding
upon
adoption of SFAS No. 123(R).
On
July
13, 2006, FASB Interpretation (FIN) No. 48, Accounting for Uncertainty in
Income
Taxes - An Interpretation of FASB Statement No. 109,
was
issued. FIN 48 clarifies the accounting for uncertainty in income taxes
recognized in an enterprise's financial statements in accordance with FASB
Statement No. 109, Accounting for Income Taxes. FIN 48 also prescribes a
recognition threshold and measurement attribute for the financial statement
recognition and measurement of a tax position taken or expected to be taken
in a
tax return. The new FASB standard also provides guidance on derecognition,
classification, interest and penalties, accounting in interim periods,
disclosure, and transition. The Company is still evaluating the impact that
adopting FIN No. 48 will have, if any, on its financial position, cash flows
and
results of operations.
12
LIVEPERSON,
INC.
NOTES
TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(IN
THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)
(2) BALANCE
SHEET COMPONENTS
Property
and equipment is summarized as follows:
June
30, 2006
|
December
31, 2005
|
||||||
(Unaudited)
|
|||||||
Computer
equipment and software
|
$
|
2,117
|
$
|
1,936
|
|||
Furniture,
equipment and building improvements
|
222
|
182
|
|||||
2,339
|
2,118
|
||||||
Less
accumulated depreciation
|
1,650
|
1,543
|
|||||
Total
|
$
|
689
|
$
|
575
|
Accrued
expenses consist of the following:
June
30, 2006
|
December
31, 2005
|
||||||
(Unaudited)
|
|||||||
Payroll
and related costs
|
$
|
1,342
|
$
|
1,182
|
|||
Professional
services and consulting fees
|
502
|
461
|
|||||
Sales
commissions
|
172
|
99
|
|||||
Other
|
56
|
61
|
|||||
Total
|
$
|
2,072
|
$
|
1,803
|
(3) ASSET
ACQUISITIONS
Island
Data
In
December 2003, the Company acquired certain identifiable assets of Island
Data
Corporation. The purchase price was based on projected revenue from the acquired
customer contracts at the time of their assignment to the Company. The Company
paid approximately $370 in cash, and issued 370,894 shares of its common
stock,
in connection with the acquisition. The total acquisition costs were
approximately $2,119. Of the total purchase price, the Company has allocated
approximately $65 to non-compete agreements which is being amortized over
a
period of 24 months, representing the terms of the agreements. The remainder
of
the purchase has been allocated to customer contracts and is being amortized
over a period of 36 months, representing the current estimate of the term
of the
acquired client relationships. The net acquisition costs of $326 and $685
are
included in “Assets - Intangibles, net” on the Company’s June 30, 2006 and
December 31, 2005 balance sheets, respectively.
FaceTime
In
July
2004, the Company acquired certain identifiable assets of FaceTime
Communications, Inc. The transaction transferred certain existing customer
contracts of FaceTime to the Company. The purchase price was based in part
on
future revenue generated from the former FaceTime client base. The total
acquisition costs were approximately $394. The total acquisition was amortized
ratably over a period of 24 months, representing the estimate of the term
of the
acquired client relationships. The net acquisition costs of $0 and $105 are
included in “Assets - Intangibles, net” on the Company’s June 30, 2006 and
December 31, 2005 balance sheets, respectively.
Base
Europe
On
June
30, 2006 the Company acquired the customer list of Base Europe, a former
reseller of its services. The final purchase price was $233. The agreement
gives the Company the exclusive right to exploit a specific list of deal
referrals from Base Europe. The entire purchase price will amortized ratably
over a period of 24 months. The net acquisition costs of $233 and $0 are
included in “Assets - Intangibles, net” on the Company’s June 30, 2006 and
December 31, 2005 balance sheets, respectively.
13
LIVEPERSON,
INC.
NOTES
TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(IN
THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)
(4) INCOME
TAXES
Income
taxes are accounted for under the asset and liability method. Under this
method,
deferred tax assets and liabilities are recognized for the future tax
consequences attributable to differences between the financial statement
carrying amounts of existing assets and liabilities and their respective
tax
bases and operating loss and tax credit carryforwards. Deferred tax assets
and
liabilities are measured using enacted tax rates expected to apply to taxable
income in the years in which those temporary differences are expected to
be
recovered or settled. In assessing the realizability of deferred tax assets,
management considers whether it is more likely than not that some portion
or all
of the deferred tax assets will not be realized. The ultimate realization
of
deferred tax assets is dependent upon the generation of future taxable income
during the periods in which those temporary differences are expected to become
deductible. Management considers the scheduled reversal of deferred tax
liabilities, projected future taxable income and tax planning strategies
in
making this assessment.
Under
Section 382 of the Internal Revenue Code of 1986, as amended, the Company’s use
of its federal net operating loss (“NOL”) carryforwards may be limited if the
Company has experienced an ownership change, as defined in Section 382. The
Company completed its previously disclosed Section 382 analysis during 2004
and
determined that an ownership change had occurred as of December 7, 2001.
As a
result, there is a material limitation on the Company’s use of its federal NOL
carryforwards. As of December 31, 2005 and 2004, the Company had approximately
$7,955 and $9,341, respectively, of federal NOL carryforwards available to
offset future taxable income after considering the Section 382 limitation.
Because certain deductions may be taken during the five year recognition
period
following the date of the ownership change, additional limitations may apply.
These carryforwards expire in various years through 2023.
In
order
to fully realize the deferred tax assets, the Company will need to generate
future taxable income of approximately $21,000 prior to the expiration of
the
NOL carryforwards in 2023. If the entire deferred tax asset at December 31,
2005
is realized, approximately $2,687 will be allocated to Additional paid-in
capital with the remainder reducing income tax expense. At December 31, 2005,
based upon the level of historical taxable losses and after considering
projections for future taxable income over the periods in which the deferred
tax
assets are expected to be deductible, management believed it was more likely
than not that the Company would not realize the benefits of these deductible
differences. Accordingly, the Company recorded a full valuation allowance
against its deferred tax assets. At March 31, 2006 and June 30, 2006, management
determined that is more likely than not that the Company would realize a
portion
of the benefits of these deductible differences. Accordingly, the Company
reduced its valuation allowance resulting in a net effective tax rate of
zero
for the six months ended June 30, 2006. As a result, the Company recorded
a
deferred tax asset in the amount of $518 as of June 30, 2006, with an offsetting
increase to Additional paid-in capital as there are no current taxes payable.
Management will continue to assess the remaining valuation allowance. To
the
extent it is determined that the valuation allowance is no longer required
with
respect to certain deferred tax assets, the tax benefit, if any, of such
deferred tax assets will be recognized in the future.
(5) COMMITMENTS
AND CONTINGENCIES
The
Company leases facilities and certain equipment under agreements accounted
for
as operating leases. These leases generally require the Company to pay all
executory costs such as maintenance and insurance. Rental expense for operating
leases for the three and six months ended June 30, 2006 was approximately
$187
and $359, respectively. Rental expense for operating leases for the three
and
six months ended June 30, 2005 was approximately $153 and $310,
respectively.
14
LIVEPERSON,
INC.
NOTES
TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(IN
THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)
(6) LEGAL
MATTERS
In
May
2006, a former employee filed a complaint in the Supreme Court of New York
State
against the Company and two of its executive officers containing claims
related
to improper termination of employment. The claim seeks damages
of approximately $50,000.
The
Company believes the claims are without merit, and intends to vigorously
defend
against such claims. However, the Company cannot assure you that our defenses
will be successful and, if they are not, that our ultimate liability in
connection with these claims will not have a material adverse effect on
our
results of operations, financial condition or cash flows. We have not accrued
for this contingency as of June 30, 2006, because the amount of loss, if
any,
cannot be reasonably estimated at this time. The
Company carries appropriate levels of insurance for employment related
claims
but cannot guarantee that any damages arising from this claim will be covered
by
this policy.
From
time
to time, the Company may be subject to various claims and legal actions arising
in the ordinary course of business.
(7) SUBSEQUENT
EVENT
On
July
18, 2006, the Company acquired Proficient Systems, Inc., (“Proficient”) a
provider of hosted proactive chat solutions that help companies generate
revenue
on their web sites. Under the terms of the agreement, the Company acquired
all
of the outstanding capital stock of Proficient in exchange for 2 million
shares
of LivePerson common stock paid at closing, and up to an additional 2.05
million
shares based on the achievement of certain revenue targets during the nine
months following the closing of the transaction.
15
ITEM 2. |
MANAGEMENT’S
DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS
|
CRITICAL
ACCOUNTING POLICIES AND ESTIMATES
GENERAL
Our
discussion and analysis of our financial condition and results of operations
are
based upon our unaudited condensed consolidated financial statements, which
are
prepared in conformity with accounting principles generally accepted in the
United States of America. As such, we are required to make certain estimates,
judgments and assumptions that management believes are reasonable based upon
the
information available. We base these estimates on our historical experience,
future expectations and various other assumptions that we believe to be
reasonable under the circumstances, the results of which form the basis for
our
judgments that may not be readily apparent from other sources. These estimates
and assumptions affect the reported amounts of assets and liabilities and
the
disclosure of contingent assets and liabilities at the dates of the consolidated
financial statements and the reported amounts of revenue and expenses during
the
reporting periods. These estimates and assumptions relate to estimates of
collectibility of accounts receivable, the expected term of a client
relationship, accruals and other factors. We evaluate these estimates on
an
ongoing basis. Actual results could differ from those estimates under different
assumptions or conditions, and any differences could be material.
The
significant accounting policies which we believe are the most critical to
aid in
fully understanding and evaluating the reported consolidated financial results
include the following:
REVENUE
RECOGNITION
LivePerson
is a provider of online conversion solutions. Our hosted software enables
companies to identify and proactively engage online visitors—increasing sales,
satisfaction and loyalty while reducing service costs.
LivePerson’s
fully-integrated multi-channel communications platform, Timpani, facilitates
real-time sales, marketing and customer service. Our technology supports
and
manages key online interactions—via chat, email and
self-service/knowledgebase—in a cost-effective and secure environment. Blending
leading technology, a deep understanding of consumer behavior and industry
best
practices to create more relevant, compelling and personalized online
experiences, LivePerson maximizes the business impact of the online
channel.
We
charge
a monthly fee, which varies by service and client usage. The majority of
our
larger clients also pay us a professional services fee related to
implementation. In the past, certain of our larger clients, who required
more
sophisticated implementation and training, may have also paid an initial
non-refundable set-up fee. We may also charge professional service fees
related
to additional training, business consulting and analysis in support of
the
LivePerson services. The proportion of our new clients that are large
corporations is increasing. These companies typically have more significant
implementation requirements and more stringent data security standards.
As a
result, our professional services revenue has begun to increase. Such clients
also have more sophisticated data analysis and performance reporting
requirements, and are more likely to engage our professional services
organization to provide such analysis and reporting on a recurring basis.
As a
result, it is likely that a greater proportion of our future revenue will
be
generated from such ongoing professional services work.
The
initial set-up fee was intended to recover certain costs (principally customer
service, training and other administrative costs) prior to the deployment
of our
services. Such fees were recorded as deferred revenue and recognized ratably
over a period of 24 months, representing the estimated term of the client
relationships. Although we believe this estimate is reasonable, this estimate
may change in the future. As of June 30, 2006, we had approximately $13,000
of
unamortized deferred set-up fees which are expected to be recognized ratably
through February, 2007. Unamortized deferred fees, if any, are recognized
upon
termination of the agreement with the customer. We did not recognize any
set-up
fees due to client attrition in the three or six months ended June 30,
2006 and
2005, respectively.
We
also
sell certain of the LivePerson services directly via Internet download. These
services are marketed as LivePerson Pro and LivePerson Contact Center for
small
and mid-sized businesses (“SMBs”), and are paid for almost exclusively by credit
card. Credit card payments accelerate cash flow and reduce our collection
risk,
subject to the merchant bank’s right to hold back cash pending settlement of the
transactions. Sales of LivePerson Pro and LivePerson Contact Center may occur
with or without the assistance of an online sales representative, rather
than
through face-to-face or telephone contact that is typically required for
traditional direct sales. These sales typically have no set-up fee, because
we
typically do not provide the customer with onsite training, and administrative
costs are minimal.
16
We
record
revenue based upon the monthly fee charged for the LivePerson services, provided
that no significant Company obligations remain and collection of the resulting
receivable is probable. We recognize monthly service fees as services are
provided. Our service agreements typically have twelve month terms and are
terminable upon 30 to 90 days’ notice without penalty. We recognize professional
service fees upon completion and customer acceptance of the professional
service
engagement.
STOCK-BASED
COMPENSATION
On
January 1, 2006, we adopted Statement of Financial Accounting Standards (“SFAS”)
No. 123 (revised 2004), “Share-Based Payment,” which addresses the accounting
for transactions in which an entity exchanges its equity instruments for
goods
or services, with a primary focus on transactions in which an entity obtains
employee services in share-based payment transactions. SFAS No. 123(R) is
a
revision to SFAS No. 123, “Accounting for Stock-Based Compensation,” and
supersedes Accounting Principles Board (“APB”) Opinion No. 25, “Accounting for
Stock Issued to Employees,” and its related implementation guidance. SFAS No.
123(R) requires measurement of the cost of employee services received in
exchange for an award of equity instruments based on the grant-date fair
value
of the award (with limited exceptions). Incremental compensation costs arising
from subsequent modifications of awards after the grant date must be
recognized.
We
adopted SFAS No. 123(R) using the modified prospective transition method,
which
requires the application of the accounting standard as of January 1, 2006,
the
first day of our fiscal year. Our Consolidated Financial Statements as of
and
for the three and six months ended June 30, 2006 reflect the impact of SFAS
No.
123(R). In accordance with the modified prospective transition method, our
Consolidated Financial Statements for prior periods have not been restated
to
reflect, and do not include, the impact of SFAS No. 123(R).
SFAS
No.
123(R) requires companies to estimate the fair value of share-based payment
awards on the date of grant using an option-pricing model. The value of the
portion of the award that is ultimately expected to vest is recognized as
expense over the requisite service periods in our Consolidated Statements
of
Income. Stock-based compensation recognized in our Consolidated Statement
of
Income for the three and six months ended June 30, 2006 includes compensation
expense for share-based awards granted prior to, but not fully vested as
of
January 1, 2006 based on the grant date fair value estimated in accordance
with
SFAS No. 123 as well as compensation expense for share-based awards granted
subsequent to January 1, 2006 in accordance with SFAS No. 123(R). We currently
use the Black-Scholes option pricing model to determine grant date fair
value.
As
of
June 30, 2006, there was approximately $5.4 million of total unrecognized
compensation cost related to nonvested share-based compensation arrangements.
That cost is expected to be recognized over a weighted average period of
approximately 3.25 years.
ACCOUNTS
RECEIVABLE
Our
customers are primarily concentrated in the United States. We perform ongoing
credit evaluations of our customers’ financial condition (except for customers
who purchase the LivePerson services by credit card via Internet download)
and
have established an allowance for doubtful accounts based upon factors
surrounding the credit risk of customers, historical trends and other
information that we believe to be reasonable, although they may change
in the
future. If there is a deterioration of a customer’s credit worthiness or actual
write-offs are higher than our historical experience, our estimates of
recoverability for these receivables could be adversely affected. Our
concentration of credit risk is limited due to the large number of customers.
No
single customer accounted for or exceeded 10% of our total revenue in the
three
and six months ended June 30, 2006 and 2005. One customer accounted for
approximately 15% of accounts receivable at June 30, 2006. No single customer
accounted for or exceeded 10% of accounts receivable at December 31, 2005.
Accounts receivable increased by approximately 33% compared to March 31,
2006,
due primarily to
an
increase in the proportion of receivables due from larger corporate clients
that
typically have longer payment practices. This increase in accounts receivable
did not have an impact on our allowance for doubtful accounts for the three
or
six months ended June 30, 2006.
17
IMPAIRMENT
OF LONG-LIVED ASSETS
In
accordance with SFAS No. 144, “Accounting for the Impairment or Disposal of
Long-lived Assets,” long-lived assets, such as property, plant and equipment and
purchased intangibles subject to amortization are reviewed for impairment
whenever events or changes in circumstances indicate that the carrying value
of
an asset may not be recoverable. Recoverability of assets to be held and
used is
measured by a comparison of the carrying value of an asset to estimated
undiscounted future cash flows expected to be generated by the asset. If
the
carrying value of an asset exceeds its estimated future cash flows, an
impairment charge is recognized in the amount by which the carrying value
of the
asset exceeds the fair value of the asset. Assets to be disposed of would
be
separately presented in the balance sheet and reported at the lower of the
carrying value or the fair value less costs to sell, and are no longer
depreciated. The assets and liabilities of a disposed group classified as
held
for sale would be presented separately in the appropriate asset and liability
sections of the balance sheet.
RECENTLY
ISSUED ACCOUNTING PRONOUNCEMENTS
In
December 2004, the FASB issued SFAS No. 153, “Exchanges of Nonmonetary
Assets,” which eliminates an exception in APB Opinion No. 29, “Accounting
for Nonmonetary Transactions,” for nonmonetary exchanges of similar productive
assets and replaces it with a general exception for exchanges of nonmonetary
assets that do not have commercial substance. SFAS No. 153 is effective for
us for nonmonetary asset exchanges occurring on or after January 1, 2006.
The adoption of SFAS No. 153 did not have a material impact on our financial
position, cash flows or results of operations.
In
May
2005, the FASB has issued SFAS No. 154, “Accounting Changes and Error
Corrections.” This new standard replaces APB Opinion No. 20, “Accounting
Changes,” and SFAS No. 3, “Reporting Accounting Changes in Interim Financial
Statements,” and is part of FASB’s stated goal to converge its standards with
those issued by the International Accounting Standards Board. Among other
changes, SFAS No. 154 requires that a voluntary change in accounting principle
be applied retrospectively with all prior period financial statements presented
on the new accounting principle, unless it is impracticable to do so. SFAS
No.
154 also provides that (1) a change in method of depreciating or amortizing
a
long-lived nonfinancial asset be accounted for as a change in estimate
(prospectively) that was effected by a change in accounting principle, and
(2)
correction of errors in previously issued financial statements should be
termed
a “restatement.” The new standard is effective for accounting changes and
correction of errors made in fiscal years beginning after December 15, 2005.
Early adoption of this standard is permitted for accounting changes and
correction of errors made in fiscal years beginning after June 1,
2005.
In
November 2005, the FASB issued FASB Staff Position No. FAS 123(R)-3, “Transition
Election Related to Accounting for Tax Effects of Share-Based Payment Awards,”
which provides an alternative transition method to establish the beginning
balance of the additional paid-in capital pool (“APIC pool”) related to the tax
effects of employee stock-based compensation, and to determine the subsequent
impact on the APIC pool and consolidated statements of cash flows of the
tax
effects of employee stock-based compensation awards that are outstanding
upon
adoption of SFAS No. 123(R).
On
July
13, 2006, FASB Interpretation (FIN) No. 48, Accounting for Uncertainty in
Income
Taxes - An Interpretation of FASB Statement No. 109,
was
issued. FIN 48 clarifies the accounting for uncertainty in income taxes
recognized in an enterprise's financial statements in accordance with FASB
Statement No. 109, Accounting for Income Taxes. FIN 48 also prescribes a
recognition threshold and measurement attribute for the financial statement
recognition and measurement of a tax position taken or expected to be taken
in a
tax return. The new FASB standard also provides guidance on derecognition,
classification, interest and penalties, accounting in interim periods,
disclosure, and transition. We are still evaluating the impact that adopting
FIN
No. 48 will have, if any, on our financial position, cash flows and results
of
operations.
OVERVIEW
LivePerson
is a provider of online conversion solutions. Our hosted software enables
companies to identify and proactively engage online visitors—increasing sales,
satisfaction and loyalty while reducing service costs.
18
LivePerson’s
fully-integrated multi-channel communications platform, Timpani, facilitates
real-time sales, marketing and customer service. Our technology supports
and
manages key online interactions—via chat, email and
self-service/knowledgebase—in a cost-effective and secure environment. Blending
leading technology, a deep understanding of consumer behavior and industry
best
practices to create more relevant, compelling and personalized online
experiences, LivePerson maximizes the business impact of the online
channel.
We
were
incorporated in the State of Delaware in November 1995 and the LivePerson
service was introduced initially in November 1998.
In
July
2002, we acquired all of the existing customer contracts of NewChannel, Inc.
and
associated rights. The purchase price was based, in part, on projected revenue
from each of the former NewChannel clients at the time of their successful
conversion to the LivePerson software platform. The total acquisition costs
were
approximately $1.4 million. The total acquisition cost has been allocated
to
customer contracts and was amortized ratably over a period of 18 months,
representing the then expected term of the client relationships. As of
December 31, 2003, the total purchase had been completely
amortized.
In
December 2003, we acquired certain identifiable assets of Island Data
Corporation. The purchase price was based on projected revenue from the acquired
customer contracts at the time of their assignment to us. We paid approximately
$370,000 in cash, and issued 370,894 shares of our common stock, in connection
with the acquisition. The total acquisition costs were approximately $2.1
million. Of the total purchase price, we have allocated approximately $65,000
to
non-compete agreements which is being amortized over a period of 24 months,
representing the terms of the agreements. The remainder of the purchase price
has been allocated to customer contracts and is being amortized over a period
of
36 months, representing our current estimate of the term of the acquired
client
relationships. The net acquisition costs of $326,000 and $685,000 are included
in “Assets - Intangibles, net” on our June 30, 2006 and December 31, 2005
balance sheets, respectively.
In
January 2004, we filed a registration statement with the Securities and Exchange
Commission to register the resale of up to 500,000 shares of our common stock
by
Island Data. Our registration of the resale of the shares was required by
our
agreement with Island Data. The shares registered for resale on the registration
statement, but not actually issued to Island Data pursuant to the agreement,
will be deregistered. We did not receive any proceeds from the sale of the
shares of common stock covered by the Island Data registration
statement.
In
January 2004, we filed a shelf registration statement with the Securities
and
Exchange Commission relating to 4,000,000 shares of our common stock that
we may
issue from time to time. We have no immediate plans to offer or sell any
shares
under this shelf registration. We presently intend to use the net proceeds
from
any sale of the registered shares for general corporate purposes and working
capital. We would announce the terms of any issuance in a filing with the
Securities and Exchange Commission at the time we offer or sell the
shares.
In
July
2004, we acquired certain identifiable assets of FaceTime Communications,
Inc.
The transaction transferred certain existing customer contracts of FaceTime
to
us. The purchase price was based in part on future revenue generated by us
from
the former FaceTime client base. The total acquisition costs were approximately
$394,000. The total acquisition cost was amortized ratably over a period
of 24
months, representing our estimate of the term of the acquired client
relationships. The net acquisition costs of $0 and $105,000 are included
in
“Assets - Intangibles, net” on our June 30, 2006 and December 31, 2005
balance sheets, respectively.
On
July
18, 2006, we acquired Proficient Systems, Inc., (“Proficient”) a provider of
hosted proactive chat solutions that help companies generate revenue on their
web sites. Under the terms of the agreement, we acquired all of the outstanding
capital stock of Proficient in exchange for 2 million shares of LivePerson
common stock paid at closing, and up to an additional 2.05 million shares
based
on the achievement of certain revenue targets during the nine months following
the closing of the transaction.
19
REVENUE
Our
clients pay us a monthly fee, which varies by service and client usage. The
majority of our larger clients also pay a professional services fee related
to
implementation. In the past, certain of our larger clients, who required
more
sophisticated implementation and training, may have also paid an initial
non-refundable set-up fee. Our set-up fee was intended to recover certain
costs incurred by us (principally customer service, training and other
administrative costs) prior to deployment of our services. Such fees were
recorded as deferred revenue and recognized over a period of 24 months,
representing the estimated term of the client relationships. The proportion
of
our new clients that are large corporations is increasing. These companies
typically have more significant implementation requirements and more stringent
data security standards. As a result, our professional services revenue has
begun to increase. Such clients also have more sophisticated data analysis
and
performance reporting requirements, and are more likely to engage our
professional services organization to provide such analysis and reporting
on a
recurring basis. As a result, it is likely that a greater proportion of our
future revenue will be generated from such ongoing professional services
work.
Revenue
attributable to our monthly service fee accounted for 95% and 94% of total
LivePerson services revenue for the three and six months ended June 30,
2006,
respectively and 96% and 96% of revenue attributable to our monthly service
fee
in the three and six months ended June 30, 2005, respectively. Our service
agreements typically have twelve month terms and are terminable upon 30
to 90
days’ notice without penalty. We recognize monthly service fees and professional
service fees as services are provided. Professional service fees consist
of
additional training and business consulting and analysis provided to customers,
both at the initial launch and over the term of the contract. Given the
time
required to schedule training for our clients’ operators and our clients’
resource constraints, we have historically experienced a lag between signing
a
client contract and recognizing revenue from that client. This lag has
recently
ranged from 30 to 90 days. There is no lag for sales generated via Internet
download, because our services are immediately available and fully functional
upon download.
We
also
sell certain of the LivePerson services directly via Internet download. These
services are marketed as LivePerson Pro and LivePerson Contact Center for
SMBs,
and are paid for almost exclusively by credit card. Credit card payments
accelerate cash flow and reduce our collection risk, subject to the merchant
bank’s right to hold back cash pending settlement of the transactions. Sales of
LivePerson Pro and LivePerson Contact Center may occur with or without the
assistance of an online sales representative, rather than through face-to-face
or telephone contact which is typically required for traditional direct sales.
These sales typically have no set-up fee, because we typically do not provide
the customer with onsite training, and administrative costs are minimal.
We
recognize monthly service fees from the sale of LivePerson Pro and LivePerson
Contact Center during the month in which services are provided.
We
also
have entered into contractual arrangements that complement our direct sales
force and online sales efforts. These are primarily with Web hosting and
call
center service companies, pursuant to which LivePerson is paid a commission
based on revenue generated by these service companies from our referrals.
To
date, revenue from such commissions has not been material.
OPERATING
EXPENSES
Our
cost
of revenue has principally been associated with the LivePerson services and
has
consisted of:
· |
compensation
costs relating to employees who provide customer support and
implementation services to our clients;
|
· |
compensation
costs relating to our network support
staff;
|
· |
allocated
occupancy costs and related overhead; and
|
· |
the
cost of supporting our infrastructure, including expenses related
to
server leases, infrastructure support costs and Internet connectivity,
as
well as depreciation of certain hardware and
software.
|
20
Our
product development expenses consist primarily of compensation and related
expenses for product development personnel, allocated occupancy costs and
related overhead, outsourced labor and expenses for testing new versions
of our
software. Product development expenses are charged to operations as
incurred.
Our
sales
and marketing expenses consist of compensation and related expenses for sales
personnel and marketing personnel, allocated occupancy costs and related
overhead, advertising, sales commissions, marketing programs, public relations,
promotional materials, travel expenses and trade show exhibit
expenses.
Our
general and administrative expenses consist primarily of compensation and
related expenses for executive, accounting and human resources personnel,
allocated occupancy costs and related overhead, professional fees, provision
for
doubtful accounts and other general corporate expenses.
RESULTS
OF OPERATIONS
Due
to
our acquisition of certain identifiable assets of FaceTime in July 2004,
our
acquisition of certain identifiable assets of Island Data in December 2003,
our
acquisition of the NewChannel customer contracts and associated rights in
July
2002 and our limited operating history, we believe that comparisons of our
operating results for the three and six months ended June 30, 2006 and 2005
with
those of prior periods, are not meaningful and that our historical operating
results should not be relied upon as indicative of future
performance.
COMPARISON
OF THREE AND SIX MONTHS ENDED JUNE 30, 2006 AND 2005
Revenue.
Total
revenue increased by 40% and 40% to $7.4 million and $14.3 million in the
three
and six months ended June 30, 2006, respectively, from $5.3 million and $10.2
million in the comparable periods in 2005. This increase is primarily
attributable to revenue from new clients of approximately $1.6 million and
$3.4
million, respectively, and, to a lesser extent, to increased revenue from
existing clients in the amount of approximately $573,000 and $1.4 million,
respectively.
Cost
of Revenue.
Cost of
revenue consists of compensation costs relating to employees who provide
customer service to our clients, compensation costs relating to our network
support staff, the cost of supporting our infrastructure, including expenses
related to server leases and Internet connectivity, as well as depreciation
of
certain hardware and software, and allocated occupancy costs and related
overhead. Cost of revenue increased by 61% and 65% to $1.6 million and $3.1
million in the three and six months ended June 30, 2006, respectively, from
$1.0
million and $1.9 in the comparable periods in 2005. This increase is primarily
attributable to costs related to additional account management personnel
to
support increased client activity from existing clients and the addition
of new
clients in the amount of approximately $346,000 and $613,000, respectively,
and
to increased spending for primary and backup server facilities of approximately
$119,000 and $285,000. The increase is also attributable to stock-based
compensation associated with the adoption of SFAS No. 123(R) in the amount
of
$40,000 and $83,000, respectively. As a result, our gross margin in the three
and six months ended June 30, 2006 decreased to 78% and 78%, respectively,
as
compared to 81% and 82% in the three and six months ended June 30, 2005,
respectively. The proportion of our new clients that are large corporations
is
increasing. These companies typically have more significant implementation
requirements and more stringent data security standards. As a result, we
have
invested additional resources to support this change in the customer base
and in
anticipation of a continuation of this trend, which has increased our cost
of
revenue and decreased our gross margin.
Product
Development.
Our
product development expenses consist primarily of compensation and related
expenses for product development personnel as well as allocated occupancy
costs
and related overhead. Product development costs increased by 48% and 39%
to $1.0
million and $1.9 million in the three and six months ended June 30, 2006,
respectively, from $688,000 and $1.4 million in the comparable periods in
2005.
This increase is primarily attributable to costs related to additional product
development personnel to support the continuing development of our product
line
as we broaden the range of services we offer to include a fully integrated,
multi-channel software platform in the amount of approximately $181,000 and
$227,000, respectively. The increase is also attributable to stock-based
compensation associated with the adoption of SFAS No. 123(R) in the amount
of
$102,000 and $229,000, respectively.
21
Sales
and Marketing.
Our
sales and marketing expenses consist of compensation and related expenses for
sales and marketing personnel, as well as advertising, public relations and
trade show exhibit expenses. Sales and marketing expenses increased by 69%
and
73% to $2.9 million and $5.5 million in the three and six months ended June
30,
2006, respectively, from $1.7 million and $3.2 million in the comparable periods
in 2005. This increase is primarily attributable to an increase in costs related
to additional sales and marketing personnel of approximately $770,000 and $1.5
million, and to a lesser extent, an increase in advertising and promotion
expenses of approximately $61,000 and $99,000, respectively, related to our
efforts to enhance our brand recognition and increase sales lead activity.
A
significant portion of this increase is driven by our recent move to increase
our internal marketing resources and external market presence, through an
increased focus on public relations and press activity, trade show participation
and promotional and advertising efforts designed to increase the inbound sales
lead flow to our direct sales force. The increase is also attributable to
stock-based compensation associated with the adoption of SFAS No. 123(R) in
the
amount of $112,000 and $296,000, respectively.
General
and Administrative.
Our
general and administrative expenses consist primarily of compensation and
related expenses for executive, accounting, human resources and administrative
personnel. General and administrative expenses increased by 31% and 24% to
$1.4
million and $2.9 million in the three and six months ended June 30, 2006,
respectively, from $1.1 million and $2.4 million in the comparable periods
in
2005. This increase is primarily attributable to stock-based compensation
associated with the adoption of SFAS No. 123(R) in the amount of $185,000 and
$414,000, respectively, and, to a lesser extent, to increases in recruiting
costs and legal fees in the amount of approximately $94,000 and $272,000 offset
by a decrease in accounting expenses related to the audit of our internal
control over financial reporting as required by the Sarbanes-Oxley Act in the
amount of approximately $77,000 and $286,000, respectively.
Amortization
of Intangibles.
Amortization expense was $232,000 and $464,000 in the three and six months
ended
June 30, 2006 compared to $232,000 and $467,000 in the comparable periods in
2005, respectively, and relates to acquisition costs recorded as a result of
our
acquisition of certain identifiable assets of Island Data and FaceTime in
December 2003 and July 2004, respectively.
Other
Income.
Interest
income was $170,000 and $313,000 in the three and six months ended June 30,
2006
compared to $59,000 and $102,000 in the comparable periods in 2005,
respectively, and consists of interest earned on cash and cash equivalents
generated by the receipt of proceeds from our initial public offering in 2000
and preferred stock issuances in 2000 and 1999 and, to a lesser extent, cash
provided by operating activities. This increase is primarily attributable to
increases in short-term interest rates and larger balances in interest bearing
accounts as a result of generating positive cash flows from
operations.
Provision
for Income Taxes.
Income
tax expense was $0 and $0 in the three and six months ended June 30, 2006
compared to $216,000 and $380,000 in the comparable periods in 2005,
respectively. In the six months ended June 30, 2006, we reduced our valuation
allowance against deferred tax assets resulting in an effective tax rate of
zero. At June 30, 2005, we had recorded a full valuation allowance against
deferred tax assets. The income tax expense for the three and six months ended
June 30, 2005 was attributable to the fact that our federal net operating loss
carryforward available for 2005 is related to the exercise of employee stock
options. Accordingly, the resulting tax benefit was recorded as an increase
in
Additional paid-in capital and not as a reduction in income tax
expense.
Net
Income.
We had
net income of $401,000 and $700,000 in the three and six months ended June
30,
2006 compared to $401,000 and $705,000 for the comparable periods in 2005.
Though net income was essentially flat in the comparable periods, revenue was
up
$2.1 million and $4.0 million and operating expenses were up $2.5 million and
$4.7 million, including stock-based compensation expense of $439,000 and $1.0
million related to the adoption of SFAS No. 123(R) in the three and six months
ended June 30, 2006, respectively. This decrease in income from operations
was
offset by an increase in interest income and a decrease in income tax
expense.
LIQUIDITY
AND CAPITAL RESOURCES
As
of
June 30, 2006, we had approximately $19.1 million in cash and cash equivalents,
an increase of $2.0 million from December 31, 2005. This increase is primarily
attributable to net cash provided by operating activities and, to a lesser
extent, to proceeds from the issuance of common stock in connection with the
exercise of stock options by employees offset in part by net cash used in
investing activities. We regularly invest excess funds in short-term money
market funds.
22
Net
cash
provided by operating activities was $1.8 million for the six months ended
June
30, 2006 and consisted primarily of net income and non-cash expenses related
to
the adoption of SFAS No. 123(R) and to the amortization of intangibles and
an
increase in accrued expenses and deferred revenue, partially offset by increases
in accounts receivable and prepaid expenses. Net
cash
provided by operating activities was $919,000 for the six months ended June
30,
2005 and consisted primarily of net income and non-cash expenses related to
the
amortization of intangibles, partially offset by increases in accounts
receivable and prepaid expenses and a decrease in accrued expenses.
Net
cash
used in investing activities was $538,000 for the six months ended June 30,
2006
and was due primarily to the purchase of fixed assets, and to a lesser extent,
to the acquisition of certain intangible assets. Net
cash
used in investing activities was $225,000 for the six months ended June 30,
2005
and was due primarily to the purchase of fixed assets.
Net
cash
provided by financing activities was $709,000 and $66,000 for the six months
ended June 30, 2006 and 2005, respectively, and consisted of proceeds from
the
issuance of common stock in connection with the exercise of stock options by
employees.
We
have
incurred significant costs to develop our technology and services, to hire
employees in our customer service, sales, marketing and administration
departments, and for the amortization intangible assets, as well as non-cash
compensation costs. Historically, we incurred significant quarterly net losses
from inception through June 30, 2003, significant negative cash flows from
operations in our quarterly periods from inception through December 31, 2002
and
negative cash flows from operations of $124,000 in the three month period ended
March 31, 2004. As of June 30, 2006, we had an accumulated deficit of
approximately $100.7 million. These losses have been funded primarily through
the issuance of common stock in our initial public offering and, prior to the
initial public offering, the issuance of convertible preferred
stock.
We
anticipate that our current cash and cash equivalents will be sufficient to
satisfy our working capital and capital requirements for at least the next
12
months. However, we cannot assure you that we will not require additional funds
prior to such time, and we would then seek to sell additional equity or debt
securities through public financings, or seek alternative sources of financing.
We cannot assure you that additional funding will be available on favorable
terms, when needed, if at all. If we are unable to obtain any necessary
additional financing, we may be required to further reduce the scope of our
planned sales and marketing and product development efforts, which could
materially adversely affect our business, financial condition and operating
results. In addition, we may require additional funds in order to fund more
rapid expansion, to develop new or enhanced services or products or to invest
in
complementary businesses, technologies, services or products.
CONTRACTUAL
OBLIGATIONS AND COMMITMENTS
We
do not
have any special purposes entities, and other than operating leases, which
are
described below, we do not engage in off-balance sheet financing
arrangements.
We
lease
facilities and certain equipment under agreements accounted for as operating
leases. These leases generally require us to pay all executory costs such as
maintenance and insurance. Rental expense for operating leases for the three
and
six months ended June 30, 2006 was approximately $187,000 and $359,000,
respectively and approximately $153,000 and $310,000 for the three and six
months ended June 30, 2005, respectively.
As
of
June 30, 2006, our principal commitments were approximately $4.2 million under
various operating leases, of which approximately $512,000 is due in 2006. We
do
not currently expect that our principal commitments for the year ending December
31, 2006 will exceed $700,000 in the aggregate. Our capital expenditures are
not
currently expected to exceed $500,000 in 2006. Our contractual obligations
at
June 30, 2006 are summarized as follows:
23
Payments
due by period
|
||||||||||||||||
(in
thousands)
|
||||||||||||||||
Contractual
Obligations
|
Total
|
Less
than 1 year
|
1-3
years
|
3-5
years
|
More
than 5 years
|
|||||||||||
Operating
leases
|
$
|
4,158
|
$
|
512
|
$
|
2,751
|
$
|
895
|
$
|
—
|
||||||
Total
|
$
|
4,158
|
$
|
512
|
$
|
2,751
|
$
|
895
|
$
|
—
|
In
April
2006, we modified the existing lease for our principal executive offices in
New
York City. The modification is effective July 1, 2006 and includes the extension
of the term of the current lease through July 2011 as well as the addition
of
new space.
ITEM
3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET
RISK
Currency
Rate Fluctuations
Through
June 30, 2006, our results of operations, financial condition and cash flows
have not been materially affected by changes in the relative values of non-U.S.
currencies to the U.S. dollar. The functional currency of our wholly-owned
Israeli subsidiary, HumanClick Ltd., is the U.S. dollar and the functional
currency of our operations in the United Kingdom is the U.K. pound (sterling).
We do not use derivative financial instruments to limit our foreign currency
risk exposure.
Collection
Risk
Our
accounts receivable are subject, in the normal course of business, to collection
risks. We regularly assess these risks and have established policies and
business practices to protect against the adverse effects of collection risks.
We did not increase our allowance for doubtful accounts in the six months ended
June 30, 2006. During the year ended 2005, we increased our allowance for
doubtful accounts by $30,000 to approximately $84,000, principally due to an
increase in accounts receivable as a result of increased sales, and we wrote
off
approximately $17,000 of previously reserved accounts, leaving a net allowance
of $67,000 at December 31, 2005.
Interest
Rate Risk
Our
investments consist of cash and cash equivalents. Therefore, changes in the
market’s interest rates do not affect in any material respect the value of the
investments as recorded by us.
ITEM
4. CONTROLS AND PROCEDURES
Our
management, including the Chief Executive Officer and Chief Financial Officer,
evaluated the effectiveness of our “disclosure controls and procedures,” as that
term is defined in Rule 13a-15(e) promulgated under the Securities Exchange
Act
of 1934, as amended (the “Exchange Act”), as of June 30, 2006. Based on that
evaluation, the Chief Executive Officer and Chief Financial Officer concluded
that our disclosure controls and procedures were effective as of June 30, 2006
to ensure that the information we are required to disclose in the reports that
we file or submit under the Exchange Act is recorded, processed, summarized
and
reported, within the time periods specified in the Securities and Exchange
Commission’s rules and forms, and to ensure that such information is accumulated
and communicated to our management, including the Chief Executive Officer and
Chief Financial Officer, as appropriate to allow timely decisions regarding
required disclosure.
There
were no changes in our internal control over financial reporting during the
quarter ended June 30, 2006 identified in connection with the evaluation thereof
by our management, including the Chief Executive Officer and Chief Financial
Officer, that have materially affected, or are reasonably likely to materially
affect, our internal control over financial reporting.
24
PART
II. OTHER INFORMATION
ITEM
1. LEGAL PROCEEDINGS
In
May
2006, a former employee filed a complaint in the Supreme Court of New York
State
against us and two of our executive officers containing claims related to
improper termination of employment. The claim seeks damages of approximately
$50
million.
We
believe the claims are without merit, and intend to vigorously defend against
such claims. However, we cannot assure you that our defenses will be successful
and, if they are not, that our ultimate liability in connection with these
claims will not have a material adverse effect on our results of operations,
financial condition or cash flows. We have not accrued for this contingency
as
of June 30, 2006, because the amount of loss, if any, cannot be reasonably
estimated at this time. We carry appropriate levels of insurance for employment
related claims but we cannot guarantee that any damages arising from this
claim
will be covered by this policy.
From
time
to time, we may be subject to various claims and legal actions arising in the
ordinary course of business.
ITEM
1A. RISK FACTORS
Risks
that could have a material and adverse impact on our business, results of
operations and financial condition include the following: risks related to
the
operational integration of acquisitions; risks related to our international
operations, particularly our operations in Israel, and the current civil
and
political unrest in that region; our history of losses; potential fluctuations
in our quarterly and annual results; responding to rapid technological change
and changing client preferences; competition in the real-time sales, marketing
and customer service solutions market; continued use by our clients of the
LivePerson services and their purchase of additional services; technology
systems beyond our control and technology-related defects that could disrupt
the
LivePerson services; risks related to adverse business conditions experienced
by
our clients; our dependence on key employees; competition for qualified
personnel; the impact of new accounting rules, including the requirement
to
expense stock options; the possible unavailability of financing as and if
needed; risks related to protecting our intellectual property rights or
potential infringement of the intellectual property rights of third parties;
our
dependence on the continued use of the Internet as a medium for commerce
and the
viability of the infrastructure of the Internet; and risks related to the
regulation or possible misappropriation of personal information. This list
is
intended to identify only certain of the principal factors that could have
a
material and adverse impact on our business, results of operations and financial
condition. A more detailed description of each of these and other important
risk
factors can be found under the caption “Risk Factors” in our most recent Annual
Report on Form 10-K, filed on March 15, 2006.
Except
as
noted below, there are no material changes to the risk factors described in
the
Form 10-K.
Political,
economic and military conditions in Israel could negatively impact our Israeli
operations.
Our
product development staff, help desk and online sales personnel are located
in
Israel. As of June 30, 2006, we had 61 full-time employees in Israel and as
of
December 31, 2005, we had 51 full-time employees in Israel. Although
substantially all of our sales to date have been made to customers outside
Israel, we are directly influenced by the political, economic and military
conditions affecting Israel. Since the establishment of the State of Israel
in
1948, a number of armed conflicts have taken place between Israel and its Arab
neighbors. A state of hostility, varying in degree and intensity, has caused
security and economic problems in Israel. Since September 2000, there has been
a
marked increase in violence, civil unrest and hostility, including armed
clashes, between the State of Israel and the Palestinians, primarily but not
exclusively in the West Bank and Gaza Strip. The election of representatives
of
the Hamas movement to a majority of seats in the Palestinian Legislative Council
in January 2006 has created additional unrest and uncertainty. Recently, there
has been a sharp increase in hostilities along Israel’s northern border with
Lebanon. Efforts to resolve the conflict have failed to result in an agreeable
solution. Continued hostilities between Israel and its neighbors and any failure
to settle the conflict could adversely affect our operations in Israel and
our
business. Further deterioration of the situation into a full-scale armed
conflict might require more widespread military reserve service by some of
our
Israeli employees and might result in a significant downturn in the economic
or
financial condition of Israel, either of which could have a material adverse
effect on our operations in Israel and our business. In addition, several Arab
countries still restrict business with Israeli companies. Our operations in
Israel could be adversely affected by restrictive laws or policies directed
towards Israel and Israeli businesses.
25
ITEM
4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS
We
held
our Annual Meeting of Stockholders on May 23, 2006.
The
stockholders elected Kevin C. Lavan and Robert P. LoCascio as Class III
directors, in each case for a three-year term expiring at the 2009 Annual
Meeting of Stockholders and upon the election and qualification of his
successor.
The
stockholders ratified the appointment of BDO Seidman, LLP as our independent
registered public accounting firm for the fiscal year ending December 31,
2006.
Shares
of
Common Stock were voted as follows:
Director
Nominee or Proposal
|
For
|
Against/Withheld
|
Abstentions
|
Broker
Non-
Votes
|
|||||||||
Kevin
C. Lavan
|
30,679,034
|
150,470
|
—
|
—
|
|||||||||
Robert
P. LoCascio
|
29,019,875
|
1,809,629
|
—
|
—
|
|||||||||
Ratification
of BDO Seidman, LLP
|
30,696,141
|
42,520
|
90,841
|
—
|
ITEM
6. EXHIBITS
The
following exhibits are filed as part of this Quarterly Report on Form
10-Q:
2.1
|
Agreement
and Plan of Merger, dated as of June 22, 2006, among LivePerson,
Inc.,
Soho Acquisition Corp., Proficient Systems, Inc. and Gregg Freishtat
as
Shareholders’ Representative (incorporated by reference to the identically
numbered exhibit in the Registrant’s Current Report on Form 8-K filed on
June 22, 2006)
|
31.1
|
Certification
by Chief Executive Officer pursuant to Exchange Act Rule 13a-14(a),
as
adopted pursuant to Section 302 of the Sarbanes-Oxley Act of
2002
|
31.2
|
Certification
by Chief Financial Officer pursuant to Exchange Act Rule 13a-14(a),
as
adopted pursuant to Section 302 of the Sarbanes-Oxley Act of
2002
|
32.1
|
Certification
by Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as
adopted
pursuant to Section 906 of the Sarbanes-Oxley Act of
2002
|
32.2
|
Certification
by Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as
adopted
pursuant to Section 906 of the Sarbanes-Oxley Act of
2002
|
26
SIGNATURES
Pursuant
to the requirements of the Securities Exchange Act of 1934, as amended, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.
LIVEPERSON,
INC.
(Registrant)
|
||
|
|
|
Date: August 9, 2006 | By: | /s/ ROBERT P. LOCASCIO |
Name: Robert
P. LoCascio
|
||
Title: Chief
Executive Officer (duly authorized officer)
|
||
Date: August 9, 2006 | By: | /s/ TIMOTHY E. BIXBY |
Name: Timothy E. Bixby |
||
Title:
President,
Chief Financial Officer and Secretary (principal financial and accounting
officer)
|
EXHIBIT
INDEX
EXHIBIT
2.1
|
Agreement
and Plan of Merger, dated as of June 22, 2006, among LivePerson,
Inc.,
Soho Acquisition Corp., Proficient Systems, Inc. and Gregg Freishtat
as
Shareholders’ Representative (incorporated by reference to the identically
numbered exhibit in the Registrant’s Current Report on Form 8-K filed on
June 22, 2006)
|
31.1
|
Certification
by Chief Executive Officer pursuant to Exchange Act Rule 13a-14(a),
as
adopted pursuant to Section 302 of the Sarbanes-Oxley Act of
2002
|
31.2
|
Certification
by Chief Financial Officer pursuant to Exchange Act Rule 13a-14(a),
as
adopted pursuant to Section 302 of the Sarbanes-Oxley Act of
2002
|
32.1
|
Certification
by Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as
adopted
pursuant to Section 906 of the Sarbanes-Oxley Act of
2002
|
32.2
|
Certification
by Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as
adopted
pursuant to Section 906 of the Sarbanes-Oxley Act of
2002
|