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TYLER TECHNOLOGIES INC - Quarter Report: 2023 June (Form 10-Q)


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
For the quarterly period ended June 30, 2023
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
Commission File Number 1-10485
TYLER TECHNOLOGIES, INC.
(Exact name of registrant as specified in its charter)
Delaware 75-2303920
(State or other jurisdiction of
incorporation or organization)
 (I.R.S. employer
identification no.)
5101 TENNYSON PARKWAYPLANOTexas75024
 (Address of principal executive offices)(City)(State)(Zip code)
(972) 713-3700
(Registrant’s telephone number, including area code)
Title of each classTrading symbol
Name of each exchange
on which registered
COMMON STOCK, $0.01 PAR VALUETYLNew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes    No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data file required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes       No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See definition of “large accelerated filer," "accelerated filer,” "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):
 
Large accelerated filer   Accelerated filer 
    
Non-accelerated filer   Smaller reporting company 
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.


Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes       No  
The number of shares of common stock of registrant outstanding on July 25, 2023 was 42,078,410.




PART I. FINANCIAL INFORMATION
ITEM 1. Financial Statements
TYLER TECHNOLOGIES, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(In thousands, except per share amounts)
(Unaudited)
 Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Revenues:    
Subscriptions$297,789 $255,816 $578,254 $501,259 
Maintenance116,539 116,815 231,670 233,844 
Professional services66,420 71,937 127,349 141,952 
Software licenses and royalties9,779 15,009 19,909 31,515 
Hardware and other13,752 9,108 18,951 16,222 
Total revenues504,279 468,685 976,133 924,792 
Cost of revenues:    
Subscriptions, maintenance, and professional services255,789 250,168 508,204 493,000 
Software licenses and royalties2,432 1,547 4,745 2,992 
Amortization of software development2,896 1,322 5,485 2,486 
Amortization of acquired software8,924 14,039 17,844 27,260 
Hardware and other11,061 8,161 16,841 13,188 
Total cost of revenues281,102 275,237 553,119 538,926 
Gross profit223,177 193,448 423,014 385,866 
Sales and marketing expense37,103 31,881 74,206 67,087 
General and administrative expense77,681 67,820 150,041 130,509 
Research and development expense28,153 23,386 55,139 47,327 
Amortization of other intangibles18,366 13,604 36,774 28,318 
Operating income61,874 56,757 106,854 112,625 
Interest expense(6,387)(6,214)(14,071)(11,018)
Other income, net643 216 1,889 581 
Income before income taxes56,130 50,759 94,672 102,188 
Income tax provision7,000 10,813 14,667 22,258 
Net income$49,130 $39,946 $80,005 $79,930 
Earnings per common share:    
Basic$1.17 $0.96 $1.91 $1.93 
Diluted$1.15 $0.94 $1.87 $1.88 
See accompanying notes.
2


TYLER TECHNOLOGIES, INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(In thousands)
(Unaudited)
 Three Months Ended June 30,Six Months Ended June 30,
 2023202220232022
Net income$49,130 $39,946 $80,005 $79,930 
Other comprehensive income (loss), net of tax:
Securities available-for-sale and transferred securities:
Change in net unrealized holding (loss) gain on available for sale securities during the period(36)(114)58 (743)
Reclassification adjustment of unrealized losses on securities transferred from held-to-maturity— — — (27)
Reclassification adjustment for net loss on sale of available for sale securities, included in net income48 
Other comprehensive (loss) income, net of tax(35)(66)59 (763)
Comprehensive income$49,095 $39,880 $80,064 $79,167 
See accompanying notes.
3


TYLER TECHNOLOGIES, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands, except par value and share amounts)
June 30, 2023 (unaudited)December 31, 2022
ASSETS  
Current assets:  
Cash and cash equivalents$118,764 $173,857 
Accounts receivable (less allowance for losses and sales adjustments of $19,643 in 2023 and $14,761 in 2022)
638,726 577,257 
Short-term investments19,100 37,030 
Prepaid expenses70,783 50,859 
Other current assets9,507 8,239 
Total current assets856,880 847,242 
Accounts receivable, long-term8,310 8,271 
Operating lease right-of-use assets46,824 50,989 
Property and equipment, net165,721 172,786 
Other assets:  
Software development costs, net61,228 48,189 
Goodwill2,489,084 2,489,308 
Other intangibles, net948,990 1,002,164 
Non-current investments10,116 18,508 
Other non-current assets48,396 49,960 
$4,635,549 $4,687,417 
LIABILITIES AND SHAREHOLDERS' EQUITY  
Current liabilities:  
Accounts payable$118,534 $104,813 
Accrued liabilities126,557 131,941 
Operating lease liabilities11,381 10,736 
Current income tax payable1,905 43,667 
Deferred revenue565,840 568,538 
Current portion of term loans30,000 30,000 
Total current liabilities854,217 889,695 
Term loans, net243,729 362,905 
Convertible senior notes due 2026, net 595,345 594,484 
Deferred revenue, long-term1,164 2,037 
Deferred income taxes109,247 148,891 
Operating lease liabilities, long-term44,483 48,049 
Other long-term liabilities19,113 16,967 
Total liabilities1,867,298 2,063,028 
Commitments and contingencies— — 
Shareholders' equity:  
Preferred stock, $10.00 par value; 1,000,000 shares authorized; none issued
— — 
Common stock, $0.01 par value; 100,000,000 shares authorized; 48,147,969 shares issued and outstanding as of June 30, 2023 and December 31, 2022
481 481 
Additional paid-in capital1,272,315 1,209,725 
Accumulated other comprehensive loss, net of tax(785)(844)
Retained earnings1,517,859 1,437,854 
Treasury stock, at cost; 6,081,263 and 6,364,991 shares in 2023 and 2022, respectively
(21,619)(22,827)
Total shareholders' equity2,768,251 2,624,389 
$4,635,549 $4,687,417 
See accompanying notes.
4


TYLER TECHNOLOGIES, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
(Unaudited)
 Six Months Ended June 30,
 20232022
Cash flows from operating activities:  
Net income$80,005 $79,930 
Adjustments to reconcile net income to cash provided by operating activities:
Depreciation and amortization75,748 75,866 
Losses (gains) from sale of investments(53)
Share-based compensation expense53,924 51,079 
Amortization of operating lease right-of-use assets6,569 5,104 
Deferred income tax benefit(39,665)(19,136)
Other445 — 
Changes in operating assets and liabilities, exclusive of effects of acquired companies:
Accounts receivable(51,508)(73,396)
Income tax payable(41,762)15,586 
Prepaid expenses and other current assets(20,122)(6,033)
Accounts payable13,721 9,130 
Operating lease liabilities(5,324)(6,522)
Accrued liabilities(15,083)(24,723)
Deferred revenue(3,571)17,474 
Other long-term liabilities2,146 5,914 
Net cash provided by operating activities55,525 130,220 
Cash flows from investing activities:  
Additions to property and equipment(6,370)(12,757)
Purchase of marketable security investments(10,617)(4,592)
Proceeds and maturities from marketable security investments37,107 40,595 
Investment in software development(18,753)(16,463)
Cost of acquisitions, net of cash acquired(1,875)(117,313)
Other16 152 
Net cash used by investing activities(492)(110,378)
Cash flows from financing activities:  
Payment on term loans(120,000)(80,000)
Proceeds from exercise of stock options, net of withheld shares for taxes upon equity award settlement2,123 (4,107)
Contributions from employee stock purchase plan7,751 8,156 
Net cash used by financing activities(110,126)(75,951)
Net decrease in cash and cash equivalents(55,093)(56,109)
Cash and cash equivalents at beginning of period173,857 309,171 
Cash and cash equivalents at end of period$118,764 $253,062 
See accompanying notes.





5


Six Months Ended June 30,
 20232022
Supplemental cash flow information:
Cash paid for interest$12,286 $5,716 
Cash paid for income taxes, net 92,933 24,286 
Non-cash investing and financing activities:
Non-cash additions to property and equipment$368 $84 
6



TYLER TECHNOLOGIES, INC.
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(In thousands)
(Unaudited)
Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury StockTotal
Shareholders'
Equity
 SharesAmountSharesAmount
Balance at March 31, 202348,148 $481 $1,239,945 $(750)$1,468,729 (6,244)$(22,272)$2,686,133 
Net income— — — — 49,130 — — 49,130 
Other comprehensive loss, net of tax— — — (35)— — — (35)
Exercise of stock options and vesting of restricted stock units— — 1,692 — — 173 11,042 12,734 
Employee taxes paid for withheld shares upon equity award settlement— — — — — (26)(10,452)(10,452)
Stock compensation— — 26,028 — — — — 26,028 
Issuance of shares pursuant to employee stock purchase plan— — 4,650 — — 16 63 4,713 
Balance at June 30, 202348,148 $481 $1,272,315 $(785)$1,517,859 (6,081)$(21,619)$2,768,251 

Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury StockTotal
Shareholders'
Equity
 SharesAmountSharesAmount
Balance at March 31, 202248,148 $481 $1,098,933 $(743)$1,313,598 (6,697)$(24,535)$2,387,734 
Net income— — — — 39,946 — — 39,946 
Other comprehensive loss, net of tax— — — (66)— — — (66)
Exercise of stock options and vesting of restricted stock units— — (288)— — 122 8,466 8,178 
Employee taxes paid for withheld shares upon equity award settlement— — — — — (21)(7,743)(7,743)
Stock compensation— — 25,800 — — — — 25,800 
Issuance of shares pursuant to employee stock purchase plan— — 4,376 — — 12 102 4,478 
Balance at June 30, 202248,148 $481 $1,128,821 $(809)$1,353,544 (6,584)$(23,710)$2,458,327 
7



TYLER TECHNOLOGIES, INC.
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(In thousands)
(Unaudited)
Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury StockTotal
Shareholders'
Equity
 SharesAmountSharesAmount
Balance at December 31, 2022 48,148 $481 $1,209,725 $(844)$1,437,854 (6,365)$(22,827)$2,624,389 
Net income— — — — 80,005 — — 80,005 
Other comprehensive gain, net of tax— — — 59 — — — 59 
Exercise of stock options and vesting of restricted stock units— — 1,023 — — 309 19,844 20,867 
Employee taxes paid for withheld shares for taxes upon equity award settlement— — — — — (52)(18,744)(18,744)
Stock compensation— — 53,924 — — — — 53,924 
Issuance of shares pursuant to employee stock purchase plan— — 7,643 — — 27 108 7,751 
Balance at June 30, 202348,148 $481 $1,272,315 $(785)$1,517,859 (6,081)$(21,619)$2,768,251 
Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury StockTotal
Shareholders'
Equity
 SharesAmountSharesAmount
Balance at December 31, 2021 48,148 $481 $1,075,650 $(46)$1,273,614 (6,833)$(25,667)$2,324,032 
Net income— — — — 79,930 — — 79,930 
Other comprehensive loss, net of tax— — — (763)— — — (763)
Exercise of stock options and vesting of restricted stock units— — (5,897)— — 279 22,120 16,223 
Employee taxes paid for withheld shares for taxes upon equity award settlement— — — — — (50)(20,330)(20,330)
Stock compensation— — 51,079 — — — — 51,079 
Issuance of shares pursuant to employee stock purchase plan— — 7,989 — — 20 167 8,156 
Balance at June 30, 202248,148 $481 $1,128,821 $(809)$1,353,544 (6,584)$(23,710)$2,458,327 
8


Tyler Technologies, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)
(Tables in thousands, except per share data)

(1)    Basis of Presentation
We prepared the accompanying condensed consolidated financial statements following the requirements of the Securities and Exchange Commission (“SEC”) and accounting principles generally accepted in the United States, or GAAP, for interim reporting. As permitted under those rules, certain footnotes or other financial information that are normally required by GAAP can be condensed or omitted for interim periods. Balance sheet amounts are as of June 30, 2023, and December 31, 2022, and operating result amounts are for the three and six months ended June 30, 2023, and 2022, respectively, and include all normal and recurring adjustments that we considered necessary for the fair summarized presentation of our financial position and operating results. As these are condensed financial statements, one should also read the financial statements and notes included in our latest Form 10-K for the year ended December 31, 2022. Revenues, expenses, assets, and liabilities can vary during each quarter of the year. Therefore, the results and trends in these interim financial statements may not be the same as those for the full year. Certain amounts for the previous year have been reclassified to conform to the current year presentation. As of January 1, 2023, we have elected to no longer report the appraisal services revenue and related costs as separate categories in the statement of income due to less significance on our overall operating results. Therefore, we have combined the appraisal services revenue category with the professional services revenue category; and the related cost of revenue category for appraisal services is now combined with the cost of revenue category related to subscriptions, maintenance and professional services on the condensed consolidated statements of income for all reporting periods presented.
Comprehensive income (loss) is defined as the change in equity of a business enterprise during a period from transactions and other events and circumstances from non-owner sources and includes all components of net income (loss) and other comprehensive income (loss). During the three and six months ended June 30, 2023, we had approximately $35,000 of other comprehensive loss and $59,000 of other comprehensive income, net of taxes, from our available-for-sale investment holdings and $66,000 and $763,000 of other comprehensive loss during the three and six months ended June 30, 2022.
(2)    Accounting Standards and Significant Accounting Policies
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
There have been no changes to our significant accounting policies described in the Annual Report on Form 10-K for the year ended December 31, 2022, filed with the SEC on February 22, 2023, that have had a material impact on our condensed consolidated financial statements and related notes. See Recently Adopted Accounting Pronouncements below.
REVENUE RECOGNITION
Nature of Products and Services
The Company accounts for revenue in accordance with Accounting Standards Codification (“ASC”) 606, Revenue from Contracts with Customers. We earn the majority of our revenues from subscription-based services and post-contract customer support (“PCS” or “maintenance”). Other sources of revenue are professional services, software licenses and royalties, and hardware and other. Revenue is recognized upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to receive in exchange for those products or services. We determine revenue recognition through the following steps:
Identification of the contract, or contracts, with a customer
Identification of the performance obligations in the contract
Determination of the transaction price
Allocation of the transaction price to the performance obligations in the contract
Recognition of revenue when, or as, we satisfy a performance obligation
9


Subscriptions revenue consists of revenue derived from our software as a service ("SaaS") arrangements and transaction-based fees primarily related to digital government services and payment processing. We also provide electronic document filing solutions (“e-filing”) that simplify the filing and management of court related documents for courts and law offices. E-filing revenue is derived from transaction fees and fixed fee arrangements. For transaction-based fees, we have the right to charge the customer an amount that directly corresponds with the value to the customer of our performance to date. Therefore, we recognize revenue for these services over time based on the amount billable to the customer in accordance with the 'as invoiced' practical expedient in ASC 606-10-55-18. In some cases, we are paid on a fixed fee basis and recognize the revenue ratably over the contractual period. Typically, the structure of our arrangements does not give rise to variable consideration. However, in those instances whereby variable consideration exists, we include in our estimates, additional revenue for variable consideration when we believe we have an enforceable right, the amount can be estimated reliably and its realization is probable.
Other software arrangements with customers contain multiple performance obligations that range from software licenses, installation, training, and consulting to software modification and customization to meet specific customer needs (services), hosting, and PCS. For these contracts, we account for individual performance obligations separately when they are distinct. We evaluate whether separate performance obligations can be distinct or should be accounted for as one performance obligation. Arrangements that include professional services, such as training or installation, are evaluated to determine whether those services are highly interdependent or interrelated to the product’s functionality. The transaction price is allocated to the distinct performance obligations on a relative standalone selling price (“SSP”) basis. We determine the SSP based on our overall pricing objectives, taking into consideration market conditions and other factors, including the value of our contracts, the applications sold, customer demographics, and the number and types of users within our contracts. For arrangements that involve significant production, modification, or customization of the software, or where professional services otherwise cannot be considered distinct, we recognize revenue as control is transferred to the customer over time using progress-to-completion methods. Depending on the contract, we measure progress-to-completion primarily using labor hours incurred, or value added. Amounts recognized in revenue are calculated using the progress-to-completion measurement after giving effect to any changes in our cost estimates. Changes to total estimated contract costs, if any, are recorded in the period they are determined. Estimated losses on uncompleted contracts are recorded in the period in which we first determine that a loss is apparent.
Revenue is recognized net of allowances for sales adjustments and any taxes collected from customers, which are subsequently remitted to governmental authorities.
Refer to Note 4, “Disaggregation of Revenue,” for further information, including the economic factors that affect the nature, amount, timing, and uncertainty of revenue and cash flows of our various revenue categories.
Contract Balances:
Accounts receivable and allowance for losses and sales adjustments
Timing of revenue recognition may differ from the timing of invoicing to customers. We record an unbilled receivable when revenue is recognized prior to invoicing, or deferred revenue when invoicing occurs prior to revenue recognition. For multi-year agreements, we generally invoice customers annually at the beginning of each annual coverage period. We record an unbilled receivable related to revenue recognized for on-premises licenses as we have an unconditional right to invoice and receive payment in the future related to those licenses.
At June 30, 2023, and December 31, 2022, total current and long-term accounts receivable, net of allowance for losses and sales adjustments, was $647.0 million and $585.5 million, respectively. We have recorded unbilled receivables of $127.1 million and $135.4 million at June 30, 2023 and December 31, 2022, respectively. Included in unbilled receivables are retention receivables of $9.2 million and $8.6 million at June 30, 2023 and December 31, 2022, respectively, which become payable upon the completion of the contract or completion of our fieldwork and formal hearings. Unbilled receivables expected to be collected within one year have been included with accounts receivable, current portion in the accompanying condensed consolidated balance sheets. Unbilled receivables and retention receivables expected to be collected past one year have been included with accounts receivable, long-term portion in the accompanying condensed consolidated balance sheets.
We maintain allowances for losses and sales adjustments, which are recorded against revenue at the time the loss is incurred. Since most of our clients are domestic governmental entities, we rarely incur a credit loss resulting from the inability of a client to make required payments. Events or changes in circumstances that indicate the carrying amount for the allowances for losses and sales adjustments may require revision, include, but are not limited to, managing our client’s expectations regarding the scope of the services to be delivered and defects or errors in new versions or enhancements of our software products. Our allowance for losses and sales adjustments of $19.6 million and $14.8 million at June 30, 2023 and December 31, 2022, respectively, does not include provisions for credit losses. Because we rarely experience credit losses with our clients, we have not recorded a material reserve for credit losses.
10


RECENTLY ADOPTED ACCOUNTING PRONOUNCEMENTS
There were no new not yet adopted accounting pronouncements currently issued that would affect the Company or have a material impact on its consolidated financial position or results of operations in future periods.
(3)    Segment and Related Information
We provide integrated information management solutions and services for the public sector.
We provide our software systems and related professional services through six business units, which focus on the following products:
financial management, education and planning, regulatory, and maintenance software solutions;
financial management, municipal courts, planning, regulatory, and maintenance software solutions;
courts and justice and public safety software solutions;
property and recording solutions;
platform solutions including case management and business process management; and
digital solutions including payments and government services.
In accordance with ASC 280-10, Segment Reporting, we report our results in two reportable segments. The Enterprise Software ("ES") reportable segment provides public sector entities with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions such as: financial management and education; planning, regulatory and maintenance; courts and justice; public safety; and property and recording solutions. The Platform Technologies ("PT") reportable segment provides public sector entities with software solutions to perform transaction processing, streamline data processing, and improve operations and workflows such as platform solutions and digital solutions.
We evaluate performance based on several factors, of which the primary financial measure is business segment operating income. We define segment operating income for our business units as income before non-cash amortization of intangible assets associated with their acquisitions, interest expense, and income taxes. Segment operating income includes intercompany transactions. The majority of intercompany transactions relate to contracts involving more than one unit and are valued based on the contractual arrangement. Corporate segment operating loss primarily consists of compensation costs for the executive management team, certain shared services staff, and share-based compensation expense for the entire company. Corporate segment operating loss also includes revenues and expenses related to a company-wide user conference.
For the three months ended June 30, 2023Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues    
Subscriptions:
SaaS$115,877 $15,579 $— $131,456 
Transaction-based fees38,677 127,656 — 166,333 
Maintenance109,953 6,586 — 116,539 
Professional services55,256 11,164 — 66,420 
Software licenses and royalties9,479 300 — 9,779 
Hardware and other6,381 — 7,371 13,752 
Intercompany6,852 — (6,852)— 
Total revenues$342,475 $161,285 $519 $504,279 
Segment operating income (loss)$111,185 $38,797 $(60,818)$89,164 
11


For the three months ended June 30, 2022Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues
Subscriptions:
SaaS$97,703 $11,802 $— $109,505 
Transaction-based fees30,991 115,320 — 146,311 
Maintenance110,760 6,055 — 116,815 
Professional services50,653 21,284 — 71,937 
Software licenses and royalties14,623 386 — 15,009 
Hardware and other5,498 — 3,610 9,108 
Intercompany5,342 — (5,342)— 
Total revenues$315,570 $154,847 $(1,732)$468,685 
Segment operating income (loss)$102,090 $36,301 $(53,991)$84,400 
For the six months ended June 30, 2023Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues
Subscriptions:
SaaS$226,919 $31,132 $— $258,051 
Transaction-based fees76,049 244,154 — 320,203 
Maintenance220,035 11,635 — 231,670 
Professional services106,755 20,594 — 127,349 
Software licenses and royalties17,547 2,362 — 19,909 
Hardware and other11,580 — 7,371 18,951 
Intercompany11,935 — (11,935)— 
Total revenues$670,820 $309,877 $(4,564)$976,133 
Segment operating income (loss)$211,165 $68,335 $(118,028)$161,472 
For the six months ended June 30, 2022Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues
Subscriptions:
SaaS$188,474 $22,813 $— $211,287 
Transaction-based fees60,536 229,436 — 289,972 
Maintenance221,455 12,389 — 233,844 
Professional services101,820 40,132 — 141,952 
Software licenses and royalties30,728 787 — 31,515 
Hardware and other12,612 — 3,610 16,222 
Intercompany10,931 — (10,931)— 
Total revenues$626,556 $305,557 $(7,321)$924,792 
Segment operating income (loss)$208,619 $67,034 $(107,450)$168,203 
Three Months Ended June 30,Six Months Ended June 30,
Reconciliation of reportable segment operating income to the Company's consolidated totals:2023202220232022
Total segment operating income$89,164 $84,400 $161,472 $168,203 
Amortization of acquired software(8,924)(14,039)(17,844)(27,260)
Amortization of other intangibles(18,366)(13,604)(36,774)(28,318)
Interest expense(6,387)(6,214)(14,071)(11,018)
Other income, net643 216 1,889 581 
Income before income taxes$56,130 $50,759 $94,672 $102,188 
12


(4)    Disaggregation of Revenue
The tables below show disaggregation of revenue into categories that reflect how economic factors affect the nature, amount, timing, and uncertainty of revenues and cash flows.
Timing of Revenue Recognition
Timing of revenue recognition by revenue category during the period is as follows:
For the three months ended June 30, 2023Products and services transferred at a point in timeProducts and services transferred over timeTotal
Revenues
Subscriptions:
SaaS$— $131,456 $131,456 
Transaction-based fees— 166,333 166,333 
Maintenance— 116,539 116,539 
Professional services— 66,420 66,420 
Software licenses and royalties8,793 986 9,779 
Hardware and other13,752 — 13,752 
Total$22,545 $481,734 $504,279 
For the three months ended June 30, 2022Products and services transferred at a point in timeProducts and services transferred over timeTotal
Revenues
Subscriptions:
SaaS$— $109,505 $109,505 
Transaction-based fees— 146,311 146,311 
Maintenance— 116,815 116,815 
Professional services— 71,937 71,937 
Software licenses and royalties12,683 2,326 15,009 
Hardware and other9,108 — 9,108 
Total$21,791 $446,894 $468,685 
For the six months ended June 30, 2023Products and services transferred at a point in timeProducts and services transferred over timeTotal
Revenues
Subscriptions:
SaaS$— $258,051 $258,051 
Transaction-based fees— 320,203 320,203 
Maintenance— 231,670 231,670 
Professional services— 127,349 127,349 
Software licenses and royalties18,074 1,835 19,909 
Hardware and other18,951 — 18,951 
Total$37,025 $939,108 $976,133 
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For the six months ended June 30, 2022Products and services transferred at a point in timeProducts and services transferred over timeTotal
Revenues
Subscriptions:
SaaS$— $211,287 $211,287 
Transaction-based fees— 289,972 289,972 
Maintenance— 233,844 233,844 
Professional services— 141,952 141,952 
Software licenses and royalties26,752 4,763 31,515 
Hardware and other16,222 — 16,222 
Total$42,974 $881,818 $924,792 
Recurring Revenues
The majority of our revenue is comprised of revenues from subscriptions and maintenance, which we consider to be recurring revenues. Subscriptions revenue primarily consists of revenues derived from our SaaS arrangements and transaction-based fees, which relate to digital government services, e-filing transactions, and payment processing. The contract terms for subscription arrangements range from one to 10 years but are typically contracted for initial periods of three to five years. Virtually all of our on-premises software clients contract with us for maintenance and support, which provides us with a significant source of recurring revenues. That maintenance and support is generally provided under annual, or in some cases, multi-year contracts. We consider all other revenue categories to be non-recurring revenues.
Recurring revenues and non-recurring revenues recognized during the period are as follows:
For the three months ended June 30, 2023Enterprise
Software
Platform TechnologiesCorporateTotals
Recurring revenues$264,507 $149,821 $— $414,328 
Non-recurring revenues71,116 11,464 7,371 89,951 
Intercompany6,852 — (6,852)— 
Total revenues$342,475 $161,285 $519 $504,279 
For the three months ended June 30, 2022Enterprise
Software
Platform TechnologiesCorporateTotals
Recurring revenues$239,454 $133,177 $— $372,631 
Non-recurring revenues70,774 21,670 3,610 96,054 
Intercompany5,342 — (5,342)— 
Total revenues$315,570 $154,847 $(1,732)$468,685 
For the six months ended June 30, 2023Enterprise
Software
Platform TechnologiesCorporateTotals
Recurring revenues$523,003 $286,921 $— $809,924 
Non-recurring revenues135,882 22,956 7,371 166,209 
Intercompany11,935 — (11,935)— 
Total revenues$670,820 $309,877 $(4,564)$976,133 
For the six months ended June 30, 2022Enterprise
Software
Platform TechnologiesCorporateTotals
Recurring revenues$470,465 $264,638 $— $735,103 
Non-recurring revenues145,160 40,919 3,610 189,689 
Intercompany10,931 — (10,931)— 
Total revenues$626,556 $305,557 $(7,321)$924,792 
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(5)    Deferred Revenue and Performance Obligations
Total deferred revenue, including long-term, by segment is as follows:
June 30, 2023December 31, 2022
Enterprise Software$536,663 $533,902 
Platform Technologies28,591 33,691 
Corporate1,750 2,982 
Totals$567,004 $570,575 
Changes in total deferred revenue, including long-term, were as follows:
Six months ended June 30, 2023
Balance as of December 31, 2022$570,575 
Deferral of revenue662,311 
Recognition of deferred revenue(665,882)
Balance as of June 30, 2023$567,004 
Transaction Price Allocated to the Remaining Performance Obligations
The aggregate amount of transaction price allocated to the remaining performance obligations represents contracted revenue that has not yet been recognized (“backlog”), which includes deferred revenue and amounts that will be invoiced and recognized as revenue in future periods. Backlog as of June 30, 2023, was $1.90 billion, of which we expect to recognize approximately 46% as revenue over the next 12 months and the remainder thereafter.
(6)    Deferred Commissions
Sales commissions earned by our salesforce are considered incremental and recoverable costs of obtaining a contract with a customer. Sales commissions for initial contracts are deferred and then amortized commensurate with the recognition of associated revenue over a period of benefit that we have determined to be generally three to seven years. Deferred commissions were $44.9 million and $43.8 million as of June 30, 2023, and December 31, 2022, respectively. Amortization expense was $4.3 million and $8.6 million for the three and six months ended June 30, 2023, respectively, and $3.7 million and $7.2 million for the three and six months ended 2022, respectively. There were no indicators of impairment in relation to the costs capitalized for the periods presented. Deferred commissions have been included with prepaid expenses for the current portion and non-current other assets for the long-term portion in the accompanying condensed consolidated balance sheets. Amortization expense related to deferred commissions is included in sales and marketing expense in the accompanying condensed consolidated statements of income.
(7)    Acquisitions
On October 31, 2022, we acquired Rapid Financial Solutions, LLC (Rapid), a provider of reliable, scalable, and secure payments with best-in-class card issuance and digital disbursement capabilities. The total purchase price, net of cash acquired of $2.2 million, was approximately $67.4 million, consisting of $51.5 million paid in cash and $18.2 million of common stock.
We have performed a preliminary valuation analysis of the fair market value of Rapid’s assets and liabilities. In connection with this transaction, we acquired total tangible assets of $12.9 million and assumed liabilities of approximately $10.6 million. In the first quarter of 2023, we recorded $10.0 million for assumed liabilities related to litigation outstanding at the time of acquisition as the amount became probable and estimable and a related $10.0 million indemnification receivable from escrowed amounts established at acquisition. We recorded goodwill of approximately $40.0 million, all of which is expected to be deductible for tax purposes, and other identifiable intangible assets of approximately $27.6 million. The goodwill arising from this acquisition is primarily attributed to our ability to generate increased revenues, earnings and cash flow by expanding our addressable market and client base. The $27.6 million of intangible assets are attributable to customer relationships, acquired software, and trade name and will be amortized over a weighted average period of approximately 10 years.
The operating results of Rapid are included with the operating results of the Platform Technologies segment since its date of acquisition and the impact of this acquisition on our operating results, assets, and liabilities is not material.
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As of June 30, 2023, the purchase price allocation for Rapid is not final; therefore, certain preliminary valuation estimates of fair value assumed at the acquisition date for intangible assets, receivables, and related deferred taxes are subject to change as valuations are finalized. Our balance sheet as of June 30, 2023, reflects the allocation of the purchase price to the net assets acquired based on their estimated fair value at the date of the acquisition. The fair value of the assets and liabilities acquired are based on valuations using Level 3 unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. For the six months ended June 30, 2023, we incurred fees of approximately $72,000 for financial advisory, legal, accounting, due diligence, valuation, and other various services necessary to complete acquisitions.
(8)    Debt
The following table summarizes our total outstanding borrowings related to the 2021 Credit Agreement and Convertible Senior Notes:
RateMaturity DateJune 30, 2023December 31, 2022
2021 Credit Agreement
Revolving credit facility
S + 1.50%
April 2026$— $— 
Term Loan A-1
S + 1.50%
April 2026250,000 290,000 
Term Loan A-2
S + 1.25%
April 202425,000 105,000 
Convertible Senior Notes due 20260.25%March 2026600,000 600,000 
Total borrowings875,000 995,000 
Less: unamortized debt discount and debt issuance costs(5,926)(7,611)
Total borrowings, net869,074 987,389 
Less: current portion of debt(30,000)(30,000)
Carrying value$839,074 $957,389 
2021 Credit Agreement
In connection with the completion of the acquisition of NIC, Inc. on April 21, 2021, we, as borrower, entered into a new $1.4 billion Credit Agreement (the “2021 Credit Agreement”) with the various lenders party thereto and Wells Fargo Bank, National Association, as Administrative Agent, Swingline Lender, and Issuing Lender. The 2021 Credit Agreement provides for (1) a senior unsecured revolving credit facility in an aggregate principal amount of up to $500 million, including sub-facilities for standby letters of credit and swingline loans (the “Revolving Credit Facility”), (2) an amortizing five-year term loan in the aggregate amount of $600 million (the “Term Loan A-1”), and (3) a non-amortizing three-year term loan in the aggregate amount of $300 million (the “Term Loan A-2”) and, together (the “Term Loans”). The 2021 Credit Agreement matures on April 20, 2026, and the loans may be prepaid at any time, without premium or penalty, subject to certain minimum amounts and payment of any breakage costs. In addition to the required amortization payments on the Term Loan A-1 of 5% annually, certain mandatory quarterly prepayments of the Term Loans and the Revolving Credit Facility will be required (i) upon the issuance or incurrence of additional debt not otherwise permitted under the 2021 Credit Agreement and (ii) upon the occurrence of certain asset sales and insurance and condemnation recoveries, subject to certain thresholds, baskets, and reinvestment provisions as provided in the 2021 Credit Agreement.
On January 28, 2023, we amended our 2021 Credit Agreement to replace the LIBOR reference rate with the Secured Overnight Financing Rate (“SOFR”) reference rate.
In accordance with our amended 2021 Credit Agreement, the borrowings under the Revolving Credit Facility and the Term Loan A-1 bear interest, at the Company’s option, at a per annum rate of either (1) the Administrative Agent’s prime commercial lending rate (subject to certain higher rate determinations) (the “Base Rate”) plus a margin of 0.125% to 0.75% or (2) the one-, three-, six-, or, subject to approval by all lenders, twelve-month SOFR rate plus a margin of 1.125% to 1.75%. The Term Loan A-2 bears interest, at the Company’s option, at a per annum rate of either (1) the Base Rate plus a margin of 0% to 0.5% or (2) the one-, three-, six-, or, subject to approval by all lenders, twelve-month SOFR rate plus a margin of 0.875% to 1.5%. The margin in each case is based upon the Company’s total net leverage ratio, as determined pursuant to the 2021 Credit Agreement. In addition to paying interest on the outstanding principal of loans under the Revolving Credit Facility, the Company is required to pay a commitment fee on the average daily unused portion of the Revolving Credit Facility, currently 0.25% per annum, ranging from 0.15% to 0.3% based upon the Company’s total net leverage ratio.
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The amended 2021 Credit Agreement requires us to maintain certain financial ratios and other financial conditions and prohibits us from making certain investments, advances, cash dividends or loans, and limits incurrence of additional indebtedness and liens. As of June 30, 2023, we were in compliance with those covenants.
The carrying amount is the par value of the Revolving Credit Facility and Term Loans less the debt discount and debt issuance costs that are amortized to interest expense using the effective interest method over the terms of the Term Loans. Interest expense is included in the accompanying condensed consolidated statements of income.
Convertible Senior Notes due 2026
On March 9, 2021, we issued 0.25% Convertible Senior Notes due 2026 in the aggregate principal amount of $600.0 million (“the Convertible Senior Notes” or “the Notes”). The Convertible Senior Notes were issued pursuant to, and are governed by, an indenture (the “Indenture”), dated as of March 9, 2021, with U.S. Bank National Association, as trustee. The net proceeds from the issuance of the Convertible Senior Notes were $591.4 million, net of initial purchasers’ discounts of $6.0 million and debt issuance costs of $2.6 million.
The Convertible Senior Notes are senior, unsecured obligations and are (i) equal in right of payment with our future senior, unsecured indebtedness; (ii) senior in right of payment to our future indebtedness that is expressly subordinated to the Notes; (iii) effectively subordinated to our future secured indebtedness, to the extent of the value of the collateral securing that indebtedness; and (iv) structurally subordinated to all future indebtedness and other liabilities, including trade payables, and (to the extent we are not a holder thereof) preferred equity, if any, of our subsidiaries.
The Convertible Senior Notes accrue interest at a rate of 0.25% per annum, payable semi-annually in arrears on March 15 and September 15 of each year, beginning on September 15, 2021. The Convertible Senior Notes mature on March 15, 2026, unless earlier repurchased, redeemed, or converted.
Before September 15, 2025, holders of the Convertible Senior Notes have the right to convert their Convertible Senior Notes only upon the occurrence of certain events. Under the terms of the Indenture, the Convertible Senior Notes are convertible into common stock of Tyler Technologies, Inc. (referred to as “our common stock” herein) at the following times or circumstances:
during any calendar quarter commencing after the calendar quarter ended June 30, 2021, if the last reported sale price per share of our common stock exceeds 130% of the conversion price for each of at least 20 trading days (whether or not consecutive) during the 30 consecutive trading days ending on, and including, the last trading day of the immediately preceding calendar quarter;
during the five consecutive business days immediately after any five consecutive trading day period (such five consecutive trading day period, the “Measurement Period”) if the trading price per $1,000 principal amount of Convertible Senior Notes, as determined following a request by their holder in accordance with the procedures in the Indenture, for each trading day of the Measurement Period was less than 98% of the product of the last reported sale price per share of our common stock on such trading day and the conversion rate on such trading day;
upon the occurrence of certain corporate events or distributions on our common stock, including but not limited to a “Fundamental Change” (as defined in the Indenture);
upon the occurrence of specified corporate events; or
on or after September 15, 2025, until the close of business on the second scheduled trading day immediately preceding the maturity date, March 15, 2026.
With certain exceptions, upon a change of control or other fundamental change (both as defined in the Indenture governing the Convertible Senior Notes), the holders of the Convertible Senior Notes may require us to repurchase all or part of the principal amount of the Convertible Senior Notes at a repurchase price equal to 100% of the principal amount of the Convertible Senior Notes, plus any accrued and unpaid interest to, but excluding, the redemption date.
As of June 30, 2023, none of the conditions allowing holders of the Convertible Senior Notes to convert have been met.
From and including September 15, 2025, holders of the Convertible Senior Notes may convert their Convertible Senior Notes at any time at their election until the close of business on the second scheduled trading day immediately before the maturity date. We will settle any conversions of the Convertible Senior Notes either entirely in cash or in a combination of cash and shares of our common stock, at our election. However, upon conversion of any Convertible Senior Notes, the conversion value, which will be determined over an “Observation Period” (as defined in the Indenture) consisting of 30 trading days, will be paid in cash up to at least the principal amount of the Notes being converted.
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The initial conversion rate is 2.0266 shares of common stock per $1,000 principal amount of Convertible Senior Notes, which represents an initial conversion price of approximately $493.44 per share of common stock. The conversion rate and conversion price will be subject to adjustment upon the occurrence of certain events. In addition, if certain corporate events that constitute a “Make-Whole Fundamental Change” (as defined in the Indenture) occur, then the conversion rate will, in certain circumstances, be increased for a specified period of time.
The Convertible Senior Notes are redeemable, in whole or in part, at our option at any time, and from time to time, on or after March 15, 2024 and on or before the 30th scheduled trading day immediately before the maturity date, at a cash redemption price equal to the principal amount of the Notes to be redeemed, plus accrued and unpaid interest, if any, up to, but excluding, the redemption date, but only if the last reported sale price per share of our common stock exceeds 130% of the conversion price of the Notes on (i) each of at least 20 trading days, whether or not consecutive, during the 30 consecutive trading days ending on, and including, the trading day immediately before the date we send the related redemption notice; and (ii) the trading day immediately before the date we send such notice. In addition, calling any Note for redemption constitutes a Make-Whole Fundamental Change with respect to that Note, in which case the conversion rate applicable to the conversion of that Note will be increased in certain circumstances if it is converted after it is called for redemption.
Effective Interest
The weighted average interest rates for the borrowings under the 2021 Credit Agreement and Convertible Senior Notes due 2026 were 6.68% and 0.25%, as of June 30, 2023, respectively. During the six months ended June 30, 2023, the effective interest rates for our borrowings were 7.04% and 0.54% for the 2021 Credit Agreement and the Convertible Senior Notes, respectively. The following sets forth the interest expense recognized related to the borrowings under the 2021 Credit Agreement and Convertible Senior Notes and is included in interest expense in the accompanying condensed consolidated statements of income:
Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
Contractual interest expense - Revolving Credit Facility$(625)$(315)$(937)$(628)
Contractual interest expense - Term Loans(4,565)(4,375)(10,206)(7,369)
Contractual interest expense - Convertible Senior Notes(375)(375)(750)(750)
Amortization of debt discount and debt issuance costs (822)(1,149)(2,178)(2,271)
Total $(6,387)$(6,214)$(14,071)$(11,018)
As of June 30, 2023, we had one outstanding standalone letter of credit totaling $1.5 million. The letter of credit, which guarantees our performance under a client contract, renews automatically annually unless canceled in writing, and expires in the third quarter of 2026. For the six months ended June 30, 2023, we repaid $120.0 million of the Term Loans under the 2021 Credit Agreement.
(9)    Financial Instruments
The following table presents our financial instruments:
June 30, 2023December 31, 2022
Cash and cash equivalents$118,764 $173,857 
Available-for-sale investments29,216 55,538 
Equity investments10,000 10,000 
Total$157,980 $239,395 
Cash and cash equivalents consist primarily of money market funds with original maturity dates of three months or less, for which we determine fair value through quoted market prices.
Our available-for-sale investments primarily consist of investment grade corporate bonds, municipal bonds, and asset-backed securities with maturity dates through 2027. These investments are presented at fair value and are included in short-term investments and non-current investments in the accompanying condensed consolidated balance sheets. Unrealized gains or losses associated with the investments are included in accumulated other comprehensive loss, net of tax in the accompanying condensed consolidated balance sheets and statements of comprehensive income. For our available-for-sale investments, we do not have the intent to sell, nor is it more likely than not that we would be required to sell before recovery of their cost basis.
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As of June 30, 2023, we have an accrued interest receivable balance of approximately $102,000 which is included in accounts receivable, net. We do not measure an allowance for credit losses for accrued interest receivables. We record any losses within the maturity period or at the time of sale of the investment and any write-offs to accrued interest receivables are recorded as a reduction to interest income in the period of the loss. During the three and six months ended June 30, 2023, we have recorded no credit losses for accrued interest receivables. Interest income and amortization of discounts and premiums are included in other income, net in the accompanying condensed consolidated statements of income.
The following table presents the components of our available-for-sale investments:
June 30, 2023December 31, 2022
Amortized cost$30,269 $56,670 
Unrealized gains— 16 
Unrealized losses(1,053)(1,148)
Estimated fair value$29,216 $55,538 
As of June 30, 2023, we have $19.1 million of available-for-sale debt securities with contractual maturities of one year or less and $10.1 million with contractual maturities great than one year. As of June 30, 2023, six available-for-sale debt securities with a fair value of $6.1 million have been in a loss position for one year or less and 27 securities with a fair value of $20.9 million have been in a loss position for greater than one year.
The following table presents the activity on our available-for-sale investments:
Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
Proceeds from sales and maturities$14,132 $17,923 $37,107 $40,595 
Realized losses on sales, net of tax(1)(48)(1)(7)
Our equity investments consist of an 18% interest in BFTR, LLC, a wholly owned subsidiary of Bison Capital Partners V L.P. BFTR, LLC is a privately held Australian company specializing in digitizing the spoken word in court and legal proceedings. The investment in common stock is carried at cost less any impairment write-downs because we do not have the ability to exercise significant influence over the investee and the securities do not have readily determinable fair values.
(10)    Other Comprehensive Income (Loss)
The following table presents the changes in the balances of accumulated other comprehensive loss, net of tax by component:
Unrealized Loss On Available-for-Sale SecuritiesOtherAccumulated Other Comprehensive Loss
Balance as of March 31, 2023$(750)$— $(750)
Other comprehensive loss before reclassifications(36)— (36)
Reclassification adjustment of unrealized gains (losses) on securities transferred from held-to-maturity— — — 
Reclassification adjustment for net loss on sale of available-for-sale securities, included in net income— 
Other comprehensive loss(35)— (35)
Balance as of June 30, 2023$(785)$— $(785)
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Unrealized Loss On Available-for-Sale SecuritiesOtherAccumulated Other Comprehensive Loss
Balance as of March 31, 2022$(743)$— $(743)
Other comprehensive loss before reclassifications(114)— (114)
Reclassification adjustment of unrealized gains (losses) on securities transferred from held-to-maturity— — — 
Reclassification adjustment for net loss on sale of available-for-sale securities, included in net income48 — 48 
Other comprehensive loss(66)— (66)
Balance as of June 30, 2022$(809)$— $(809)
Unrealized Loss On Available-for-Sale SecuritiesOtherAccumulated Other Comprehensive Loss
Balance as of December 31, 2022$(844)$— $(844)
Other comprehensive income before reclassifications58 — 58 
Reclassification adjustment of unrealized gains (losses) on securities transferred from held-to-maturity— — — 
Reclassification adjustment for net loss on sale of available-for-sale securities, included in net income— 
Other comprehensive income59 — 59 
Balance as of June 30, 2023$(785)$— $(785)
Unrealized Loss On Available-for-Sale SecuritiesOtherAccumulated Other Comprehensive Loss
Balance as of December 31, 2021$(46)$— $(46)
Other comprehensive loss before reclassifications(743)— (743)
Reclassification adjustment of unrealized losses on securities transferred from held-to-maturity(27)— (27)
Reclassification adjustment for net loss on sale of available-for-sale securities, included in net income— 
Other comprehensive loss(763)— (763)
Balance as of June 30, 2022$(809)$— $(809)
(11)    Fair Value
Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date in the principal or most advantageous market for that asset or liability. Guidance on fair value measurements and disclosures establishes a valuation hierarchy for disclosure of inputs used in measuring fair value defined as follows:
Level 1—Inputs are unadjusted quoted prices that are available in active markets for identical assets or liabilities.
Level 2—Inputs include quoted prices for similar assets and liabilities in active markets and quoted prices in non-active markets, inputs other than quoted prices that are observable, and inputs that are not directly observable, but are corroborated by observable market data.
Level 3—Inputs that are unobservable and are supported by little or no market activity and reflect the use of significant management judgment.
The classification of a financial asset or liability within the hierarchy is determined based on the least reliable level of input that is significant to the fair value measurement. In determining fair value, we utilize valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs to the extent possible. We also consider the counterparty and our own non-performance risk in our assessment of fair value.
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The following table presents fair values of our financial and debt instruments categorized by their fair value hierarchy as of June 30, 2023:
Level 1Level 2Level 3Total
Available-for-sale investments$29,216 $— $— $29,216 
Equity investments— — 10,000 10,000 
2021 Credit Agreement
Revolving Credit Facility— — — — 
Term Loan A-1— 248,788 — 248,788 
Term Loan A-2— 24,942 — 24,942 
Convertible Senior Notes due 2026— 615,564 — 615,564 
Assets that are Measured at Fair Value on a Recurring Basis
Cash and cash equivalents, accounts receivable, accounts payable, short-term obligations and certain other assets at cost approximate fair value because of the short maturity of these instruments.
As of June 30, 2023, we have $29.2 million in investment grade corporate bonds, municipal bonds and asset-backed securities with maturity dates through 2027. The fair values of these securities are considered Level 1 as they are based on inputs from unadjusted quoted prices that are available in active markets for identical assets or liabilities.
Assets that are Measured at Fair Value on a Nonrecurring Basis
As of June 30, 2023, we have an 18% interest in BFTR, LLC. As we do not have the ability to exercise significant influence over the investee and the securities do not have readily determinable fair values, our investment is carried at cost less any impairment write-downs. Periodically, our investment is assessed for impairment. We do not reassess the fair value of the investments if there are no identified events or changes in circumstances that may have a significant adverse effect on the fair value of the investments. No events or changes in circumstances have occurred during the period that require reassessment. There has been no impairment of this investment for the periods presented. This investment is included in other non-current assets in the accompanying condensed consolidated balance sheets.
We assess goodwill for impairment annually on October 1. In addition, we review goodwill, property and equipment, and other intangibles for impairment whenever events or changes in circumstances indicate the carrying value may not be recoverable. During the fourth quarter of 2022, we completed our annual assessment of goodwill which did not result in an impairment charge. Further, we identified no indicators of impairment to long-lived and other assets and therefore, no impairment was recorded as of and for the period ended June 30, 2023.
Financial instruments measured at fair value only for disclosure purposes
The fair value of our borrowing under our amended 2021 Credit Agreement would approximate book value as of June 30, 2023, because our interest rates reset approximately every 30 days or less.
The carrying amount of the Revolving Credit Facility and Term Loans is the par value less the debt discount and debt issuance costs that are amortized to interest expense using the effective interest method over the terms of the Term Loans. Interest expense is included in the accompanying condensed consolidated statements of income.
The fair value of our Convertible Senior Notes due 2026 is determined based on quoted market prices for a similar liability when traded as an asset in an active market, a Level 2 input. See Note 8, “Debt,” for further discussion.
The carrying amount of the Convertible Senior Notes due 2026 is the par value less the debt discount and debt issuance costs that are amortized to interest expense using the effective interest method over the term of the Convertible Senior Notes. Interest expense is included in the accompanying condensed consolidated statements of income.
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The following table presents the fair value and carrying value, net, of the 2021 Credit Agreement and our Convertible Notes due 2026):
 Fair Value atCarrying Value at
June 30, 2023December 31, 2022June 30, 2023December 31, 2022
2021 Credit Agreement
Revolving Credit Facility$— $— $— $— 
Term Loan A-1248,788 288,302 248,788 288,302 
Term Loan A-224,942 104,603 24,942 104,603 
Convertible Senior Notes due 2026615,564 560,910 595,344 594,484 
 $889,294 $953,815 $869,074 $987,389 
(12)    Income Tax Provision

We had an effective income tax rate of 12.5% and 15.5% for the three and six months ended June 30, 2023, respectively, compared to 21.3% and 21.8% for the three and six months ended June 30, 2022, respectively. The decrease in the effective tax rate for the three and six months ended June 30, 2023, as compared to the prior periods, was principally driven by an increase in research tax credit benefits and excess tax benefits related to stock incentive awards, partially offset by an increase in liabilities for uncertain tax positions.
The effective income tax rates for the periods presented were different from the statutory United States federal income tax rate of 21% primarily due to research tax credits and excess tax benefits related to stock incentive awards, offset by state income taxes, liabilities for uncertain tax positions, and non-deductible business expenses.
For tax years beginning on or after January 1, 2022, the Tax Cuts and Jobs Act of 2017 (“TCJA”) eliminates the option to currently deduct research and development expenses and requires taxpayers to capitalize and amortize them over five years for research activities performed in the United States and 15 years for research activities performed outside the United States pursuant to IRC Section 174. The requirement temporarily increases our U.S. federal and state cash tax payments and reduces cash flows in fiscal year 2023 and future years until the amortization deduction normalizes.
We made income tax payments of $92.9 million and $24.3 million in the six months ended June 30, 2023, and 2022, respectively.
(13)    Share-Based Compensation
The following table summarizes share-based compensation expense related to share-based awards recorded in the condensed consolidated statements of income, pursuant to ASC 718, Stock Compensation:
Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
Subscriptions, maintenance, and professional services$6,437 $6,867 $12,779 $13,639 
Sales and marketing expense2,367 2,224 4,760 4,364 
General and administrative expense17,224 16,709 36,385 33,076 
Total share-based compensation expense$26,028 $25,800 $53,924 $51,079 
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(14)    Earnings Per Share
The following table details the reconciliation of basic earnings per share to diluted earnings per share:
Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
Numerator for basic and diluted earnings per share:  
Net income$49,130 $39,946 $80,005 $79,930 
Denominator:  
Weighted-average basic common shares outstanding41,980 41,500 41,987 41,499 
Assumed conversion of dilutive securities:  
Stock awards771 821 723 950 
Convertible Senior Notes— — — — 
Denominator for diluted earnings per share
   - Adjusted weighted-average shares
42,751 42,321 42,710 42,449 
Earnings per common share:  
Basic$1.17 $0.96 $1.91 $1.93 
Diluted$1.15 $0.94 $1.87 $1.88 
For the three and six months ended June 30, 2023, and 2022, stock awards, representing the right to purchase common stock of approximately 344,000 and 423,000 shares and 486,000 and 350,000 shares, respectively, were not included in the computation of diluted earnings per share because their inclusion would have had an antidilutive effect. 
We have used the if-converted method for calculating any potential dilutive effect of the Convertible Senior Notes due 2026 on our diluted net income per share. Under the if-converted method, the Notes are assumed to be converted at the beginning of the period and the resulting common shares are included in the denominator of the diluted earnings per share calculation for the entire period being presented and interest expense, net of tax, recorded in connection with the Convertible Senior Notes is not added back to the numerator, only in the periods in which such effect is dilutive. The approximately 1.2 million remaining resulting common shares related to the Notes are not included in the dilutive weighted-average common shares outstanding calculation for the three and six months ended June 30, 2023, and 2022, as their effect would be antidilutive given none of the conversion features have been triggered. See Note 8, “Debt,” for discussion on the conversion features related to the Convertible Senior Notes.
(15)    Leases
We lease office facilities for use in our operations, as well as transportation and other equipment. Most of our leases are non-cancelable operating lease agreements with maturities between one to 11 years. Some of these leases include options to extend for up to six years. We have no finance leases and one related party lessor agreement (see Note 16, "Related party transactions") as of June 30, 2023. Right-of-use lease assets and lease liabilities for our operating leases are recorded in the condensed consolidated balance sheets. During the three and six months ended June 30, 2023, we incurred lease restructuring costs, resulting in zero and $1.4 million of operating lease costs. During the three and six months ended June 30, 2022, we incurred lease restructuring costs of zero and $1.0 million of operating lease costs.
The components of operating lease expense were as follows:
Lease CostsThree Months Ended June 30,Six Months Ended June 30,
2023202220232022
Operating lease cost$3,119 $2,586 $7,510 $6,008 
Short-term lease cost513 488 1,036 994 
Variable lease cost216 204 536 574 
Net lease cost$3,848 $3,278 $9,082 $7,576 
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Supplemental information related to leases is as follows:
Other InformationSix Months Ended June 30,
20232022
Cash flows:
Cash paid amounts included in the measurement of lease liabilities:
Operating cash outflows from operating leases$5,873 $7,238 
Right-of-use assets obtained in exchange for lease obligations (non-cash):
Operating leases$2,391 $6,606 
Lease term and discount rate:
Weighted average remaining lease term (years)6.95.8
Weighted average discount rate1.60 %1.64 %
Rental Income from third parties
We own office buildings in Bangor, Falmouth, and Yarmouth, Maine; Lubbock and Plano, Texas; Troy, Michigan; Latham, New York; and Moraine, Ohio. We lease space in some of these buildings to third-party tenants. The property we lease to others under operating leases consists primarily of specific facilities where one tenant obtains substantially all of the economic benefit from the asset and has the right to direct the use of the asset. These non-cancelable leases expire between 2023 and 2028, and some have options to extend the lease for up to 10 years. We determine if an arrangement is a lease at inception. None of our leases allow the lessee to purchase the leased asset.
Rental income from third-party tenants for the three and six months ended June 30, 2023 totaled $545,000 and $1.0 million, respectively, and for the three and six months ended June 30, 2022 totaled $493,000 and $798,000, respectively. As of June 30, 2023, future minimum operating rental income based on contractual agreements is as follows:
Year ending December 31,Amount
2023 (Remaining)$1,133 
20243,049 
20252,317 
20261,171 
2027913 
Thereafter733 
Total $9,316 
(16) Related Party Transactions
In April 2023, we entered into an arm's length lessor agreement with a company co-owned by a member of the Company’s board of directors for 25,000 square feet of office space in our Lubbock, Texas, facility. The lease agreement, which commenced on April 1, 2023, has an initial term of five years with a pro-rata base rent of $25,000 per month until December 1, 2023, and a base rent of $60,000 per month thereafter. We recognized rental income of $75,000 under this lease for the six months ended June 30, 2023.
(17)    Commitments and Contingencies
Litigation
During the first quarter of 2022, we received a notice of termination for convenience under a contractual arrangement with a state government client. Upon receipt of the termination notice, we ceased performing services under the contractual arrangement and sought payment of contractually owed fees of approximately $15 million in connection with the termination for convenience.
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The client was unresponsive to our outreach for several months. On August 23, 2022, we filed a lawsuit to enforce our rights and remedies under the applicable contractual arrangement, and since then have been engaged directly with the client on payment resolution. Although we believe our products and services were delivered in accordance with the terms of our contract and that we are entitled to payment in connection with the termination for convenience, at this time the matter remains unresolved. We can provide no assurances that we will not incur additional costs as we pursue our rights and remedies under the contract.
Purchase Commitments
We have contractual obligations for third-party technology used in our solutions and for other services we purchase as part of our normal operations. In certain cases, these arrangements require a minimum annual purchase commitment by us. As of June 30, 2023, the remaining aggregate minimum purchase commitment under these arrangements was approximately $244 million through 2031.
(18)    Subsequent Events
There have been no material events or transactions that occurred subsequent to June 30, 2023.
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ITEM 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
CAUTIONARY NOTE CONCERNING FORWARD-LOOKING STATEMENTS
This document contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 that are not historical in nature and typically address future or anticipated events, trends, expectations or beliefs with respect to our financial condition, results of operations or business. Forward-looking statements often contain words such as “believes,” “expects,” “anticipates,” “foresees,” “forecasts,” “estimates,” “plans,” “intends,” “continues,” “may,” “will,” “should,” “projects,” “might,” “could” or other similar words or phrases. Similarly, statements that describe our business strategy, outlook, objectives, plans, intentions or goals also are forward-looking statements. We believe there is a reasonable basis for our forward-looking statements, but they are inherently subject to risks and uncertainties and actual results could differ materially from the expectations and beliefs reflected in the forward-looking statements. We presently consider the following to be among the important factors that could cause actual results to differ materially from our expectations and beliefs: (1) changes in the budgets or regulatory environments of our clients, primarily local and state governments, that could negatively impact information technology spending; (2) disruption to our business and harm to our competitive position resulting from cyber-attacks and security vulnerabilities; (3) our ability to protect client information from security breaches and provide uninterrupted operations of data centers; (4) our ability to achieve growth or operational synergies through the integration of acquired businesses, while avoiding unanticipated costs and disruptions to existing operations; (5) material portions of our business require the internet infrastructure to be adequately maintained; (6) our ability to achieve our financial forecasts due to various factors, including project delays by our clients, reductions in transaction size, fewer transactions, delays in delivery of new products or releases or a decline in our renewal rates for service agreements; (7) general economic, political and market conditions, including continued inflation and rising interest rates; (8) technological and market risks associated with the development of new products or services or of new versions of existing or acquired products or services; (9) competition in the industry in which we conduct business and the impact of competition on pricing, client retention and pressure for new products or services; (10) the ability to attract and retain qualified personnel and dealing with the loss or retirement of key members of management or other key personnel; and (11) costs of compliance and any failure to comply with government and stock exchange regulations. A detailed discussion of these factors and other risks that affect our business are described in Item 1A, “Risk Factors”. We expressly disclaim any obligation to publicly update or revise our forward-looking statements.
GENERAL
We provide integrated information management solutions and services for the public sector. We develop and market a broad line of software products and services to address the IT needs of public sector entities. We provide subscription-based services such as software as a service (“SaaS”), transaction-based services primarily related to digital government services, payment processing, and electronic document filing solutions (“e-filing”), which simplify the filing and management of court related documents. In addition, we provide professional services to our clients, including software and hardware installation, data conversion, training, and for certain clients, product modifications, along with continuing maintenance and support for clients using our systems. Additionally, we provide property appraisal outsourcing services for taxing jurisdictions.
We provide our software systems and related professional services through six business units, which focus on the following products:
financial management, education and planning, regulatory, and maintenance software solutions;
financial management, municipal courts, planning, regulatory, and maintenance software solutions;
courts and justice and public safety software solutions;
property and recording solutions;
platform solutions including case management and business process management; and
digital solutions including payments and government services.
In accordance with ASC 280-10, Segment Reporting, we report our results in two reportable segments. The Enterprise Software ("ES") reportable segment provides public sector entities with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions such as: financial management and education; planning, regulatory and maintenance; courts and justice; public safety; and property and recording solutions. The Platform Technologies ("PT") reportable segment provides public sector entities with software solutions to perform transaction processing, streamline data processing, and improve operations and workflows such as platform solutions and digital solutions.
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We evaluate performance based on several factors, of which the primary financial measure is business segment operating income. We define segment operating income for our business units as income before non-cash amortization of intangible assets associated with their acquisitions, interest expense, and income taxes. Segment operating income includes intercompany transactions. The majority of intercompany transactions relate to contracts involving more than one unit and are valued based on the contractual arrangement. Corporate segment operating loss primarily consists of compensation costs for the executive management team, certain shared services staff, and share-based compensation expense for the entire company. Corporate segment operating loss also includes revenues and expenses related to a company-wide user conference.
See Note 3, "Segment and Related Information," in the notes to the financial statements for additional information.
Recent Acquisitions
On October 31, 2022, we acquired Rapid Financial Solutions, LLC (Rapid), a provider of reliable, scalable, and secure payments with best-in-class card issuance and digital disbursement capabilities. On February 8, 2022, we acquired US eDirect Inc. (US eDirect), a leading provider of technology solutions for campground and outdoor recreation management. US eDirect and Rapid are operated as a part of the digital solutions business unit and the results of US eDirect and Rapid from their respective dates of acquisition are included with the operating results of the PT segment.
Operating Results
For the three and six months ended June 30, 2023, total revenues increased 7.6% and 5.6%, respectively, compared to the prior period. Excluding the 2023 incremental impact of recent acquisitions, revenues increased 6.6% and 4.4% for the three and six months ended June 30, 2023, respectively, compared to the prior period.
Subscriptions revenue grew 16.4% and 15.4% for the three and six months ended June 30, 2023, respectively, compared to the prior period, primarily due to an ongoing shift toward SaaS arrangements, along with growth in our transaction-based revenues such as e-filing and payment services, offset by the decline in COVID pandemic related transaction-based revenue. Excluding the impact of recent acquisitions, subscriptions revenue increased 14.6% and 13.2% for the three and six months ended June 30, 2023, respectively, compared to the prior period. Subscriptions revenue from recent acquisitions contributed 1.8% and 2.2% for the three and six months ended June 30, 2023, respectively.
Our backlog as of June 30, 2023, was $1.90 billion, a 2.8% increase compared to June 30, 2022.
Our total employee count increased to 7,247 at June 30, 2023, including 48 employees who joined us through acquisitions completed since June 30, 2022, from 7,143 at June 30, 2022.
CRITICAL ACCOUNTING POLICIES AND ESTIMATES
The discussion and analysis of our financial condition and results of operations is based upon our condensed consolidated financial statements. These condensed consolidated financial statements have been prepared following the requirements of GAAP for the interim period and require us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities. On an ongoing basis, we evaluate our estimates, including those related to revenue recognition, potential impairment of intangible assets and goodwill, and share-based compensation expense. As these are condensed financial statements, one should also read expanded information about our critical accounting policies and estimates provided in Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations”, included in our Form 10-K for the year ended December 31, 2022. There have been no material changes to our critical accounting policies and estimates from the information provided in our Form 10-K for the year ended December 31, 2022.
Reclassifications
As of January 1, 2023, we have elected to no longer report the appraisal services revenue and related costs as separate categories in the statement of income due to less significance on our overall operating results. Therefore, we have combined the appraisal services revenue category with the professional services revenue category; and the related cost of revenue category for appraisal services is now combined with the cost of revenue category related to subscriptions, maintenance, and professional services on the condensed consolidated statements of income for all reporting periods presented.

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ANALYSIS OF RESULTS OF OPERATIONS
Percent of Total Revenues
Three Months Ended June 30,Six Months Ended June 30,
2023202220232022
Revenues:
Subscriptions59.1 %54.6 %59.2 %54.2 %
Maintenance23.1 24.9 23.7 25.3 
Professional services13.2 15.4 13.0 15.3 
Software licenses and royalties1.9 3.2 2.0 3.4 
Hardware and other2.7 1.9 2.1 1.8 
Total revenues100.0 100.0 100.0 100.0 
Cost of revenues:  
Subscriptions, maintenance, and professional services50.7 53.4 52.1 53.3 
Software licenses, royalties, and amortization of acquired software2.3 3.3 2.3 3.2 
Amortization of software development0.6 0.3 0.6 0.3 
Hardware and other2.2 1.7 1.7 1.4 
Sales and marketing expense7.4 6.8 7.6 7.3 
General and administrative expense15.4 14.5 15.4 14.1 
Research and development expense5.6 5.0 5.6 5.1 
Amortization of customer and trade name intangibles3.6 2.9 3.8 3.1 
Operating income12.2 12.1 10.9 12.2 
Interest expense(1.3)(1.3)(1.4)(1.2)
Other income, net0.1 — 0.2 0.1 
Income before income taxes11.0 10.8 9.7 11.1 
Income tax (benefit) provision1.4 2.3 1.5 2.4 
Net income9.6 %8.5 %8.2 %8.7 %
Revenues
Subscriptions
The following table sets forth a comparison of our subscriptions revenue for the three and six months ended June 30 ($ in thousands):
Three Months EndedChangeSix Months EndedChange
20232022$%20232022$%
ES$154,554 $128,694 $25,860 20 %$302,968 $249,010 $53,958 22 %
PT143,235 127,122 16,113 13 275,286 252,249 23,037 
Total subscriptions revenue$297,789 $255,816 $41,973 16 %$578,254 $501,259 $76,995 15 %
Less: Revenue from recent acquisitions1
(4,607)— (4,607)(10,857)— (10,857)
Total subscriptions revenue excluding acquisitions$293,182 $255,816 $37,366 15 %$567,397 $501,259 $66,138 13 %
Subscriptions revenue consists of revenue derived from our SaaS arrangements and transaction-based fees primarily related to digital government services and payment processing. We also provide electronic document filing solutions (“e-filing”) that simplify the filing and management of court related documents for courts and law offices. E-filing revenue is derived from transaction fees and fixed fee arrangements.
______________________________________
1Excludes the 2023 incremental impact as a result of not having the recent acquisition for a full fiscal year.

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Subscriptions revenue grew 16% and 15% for the three and six months ended June 30, 2023, respectively, compared to the prior period. Excluding the incremental impact of recent acquisitions, subscriptions revenue increased 15% and 13% for the three and six months ended June 30, 2023, respectively, compared to the prior period. New SaaS clients as well as existing on-premises clients who converted to our SaaS model provided the majority of the subscriptions revenue increase. In the three and six months ended June 30, 2023, respectively, we added 170 and 315 new SaaS clients and 94 and 167 on-premises existing clients elected to convert to our SaaS model. Since June 30, 2022, we have added 608 new SaaS clients while 319 existing on-premises clients converted to our SaaS offerings. Our mix of new software contract value for the six months ended June 30, 2023, was approximately 15% perpetual software license arrangements and approximately 85% subscription-based arrangements compared to total new contract value mix for the six months ended June 30, 2022, of approximately 24% perpetual software license arrangements and approximately 76% subscription-based arrangements.
Total subscriptions revenue derived from transaction-based fees was $166.3 million and $320.2 million for the three and six months ended June 30, 2023, respectively, compared to $146.3 million and $290.0 million for the three and six months ended June 30, 2022, respectively. For the three and six months ended June 30, 2023, respectively, transaction-based fees grew $20.0 million, or 13.7% and $30.2 million, or 10.4% compared to prior period. Contributing to the growth in transaction-based fees for the three and six months ended June 30, 2023, respectively, are the incremental increase of $8.5 million and $16.4 million, respectively, from online payments and e-filing services, and the incremental impact of transaction-based fees from recent acquisitions of $4.6 million and $10.9 million, respectively, compared to prior period. The remainder of the increases for the three and six months ended June 30, 2023, are primarily attributable to the growth in transaction-based fees from our state enterprise contracts related to our digital solutions business unit. The increases, for the three and six months ended June 30, 2023, in transaction-based fees are offset by the decline of $2.1 million and $10.8 million, respectively, in COVID pandemic related transaction-based revenues compared to prior period.
Maintenance
The following table sets forth a comparison of our maintenance revenue for the three and six months ended June 30 ($ in thousands):
Three Months EndedChangeSix Months EndedChange
20232022$%20232022$%
ES$109,953 $110,760 $(807)(1)%$220,035 $221,455 $(1,420)(1)%
PT6,586 6,055 531 11,635 12,389 (754)(6)
Total maintenance revenue$116,539 $116,815 $(276)— %$231,670 $233,844 $(2,174)(1)%
Less: Revenue from recent acquisitions 1
— — — — — — 
Total maintenance revenue excluding acquisitions$116,539 $116,815 $(276)— %$231,670 $233,844 $(2,174)(1)%
We provide maintenance and support services for our software products and certain third-party software. Maintenance revenue remained flat for the three months ended June 30, 2023, and decreased 1% for the six months ended June 30, 2023, respectively, compared to the prior period. Maintenance revenue slightly declined mainly due to the impact of clients converting from on-premises license arrangements to SaaS, partially offset by annual maintenance rate increases and maintenance associated with new software license sales.
Annualized Recurring Revenues
Subscriptions and maintenance are considered recurring revenue sources. Annualized recurring revenue ("ARR") is calculated based on total recurring revenues for the current quarter multiplied by four. ARR was $1.66 billion and $1.49 billion as of June 30, 2023, and 2022, respectively. ARR increased 11.2% compared to the prior period primarily due to an increase in subscriptions revenue resulting from an ongoing shift toward SaaS arrangements.
______________________________________
1Excludes the 2023 incremental impact as a result of not having the recent acquisition for a full fiscal year.

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Professional services
The following table sets forth a comparison of our professional services revenue for the three and six months ended June 30 ($ in thousands):
Three Months EndedChangeSix Months EndedChange
20232022$%20232022$%
ES$55,256 $50,653 $4,603 %$106,755 $101,820 $4,935 %
PT11,164 21,284 (10,120)(48)20,594 40,132 (19,538)(49)
Total professional services revenue$66,420 $71,937 $(5,517)(8)%$127,349 $141,952 $(14,603)(10)%
Less: Revenue from recent acquisitions 1
— — — — — — 
Total professional services revenue excluding acquisitions$66,420 $71,937 $(5,517)(8)%$127,349 $141,952 $(14,603)(10)%
Professional services revenue primarily consists of professional services billed in connection with implementing our software, converting client data, training client personnel, custom development activities, consulting and property appraisal outsourcing services. New clients who purchase our proprietary software licenses or subscriptions generally also contract with us to provide the related professional services. Existing clients also periodically purchase additional training, consulting and minor programming services.
Professional services revenue decreased 8% and 10% for the three and six months ended June 30, 2023, respectively, compared to the prior period, primarily attributed to lower revenues generated by the COVID pandemic-related rent relief services, which declined $13.1 million and $25.0 million, respectively, compared to prior period. The decline is partially offset by increased billable travel revenue as onsite services have increased post-pandemic.
Software licenses and royalties
The following table sets forth a comparison of our software licenses and royalties revenue for the three and six months ended June 30 ($ in thousands):
Three Months EndedChangeSix Months EndedChange
20232022$%20232022$%
ES$9,479 $14,623 $(5,144)(35)%$17,547 $30,728 $(13,181)(43)%
PT300 386 (86)(22)2,362 787 1,575 200 
Total software licenses and royalties revenue$9,779 $15,009 $(5,230)(35)%$19,909 $31,515 $(11,606)(37)%
Less: Revenue from recent acquisitions 1
— — — — — — 
Total software licenses and royalties revenue excluding acquisitions$9,779 $15,009 $(5,230)(35)%$19,909 $31,515 $(11,606)(37)%
Software licenses and royalties revenue decreased 35% and 37% for the three and six months ended June 30, 2023, respectively, compared to the prior period. The decrease is primarily attributed to the shift in the mix of new software contracts toward more subscription-based agreements compared to the prior period.
Although the mix of new contracts between subscription-based and perpetual license arrangements may vary from quarter to quarter and year to year, we expect the decline in software license revenues will accelerate as we continue to shift our model away from perpetual licenses to SaaS. Subscription-based arrangements result in lower software license revenue in the initial year as compared to perpetual software license arrangements but generate higher overall revenue over the term of the contract.
______________________________________
1Excludes the 2023 incremental impact as a result of not having the recent acquisition for a full fiscal year.

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Cost of revenues and overall gross margin
The following table sets forth a comparison of the key components of our cost of revenues for the three and six months ended June 30 ($ in thousands):
Three Months EndedChangeSix Months EndedChange
20232022$%20232022$%
Subscriptions, maintenance, and professional services$255,789 $250,168 $5,621 %$508,204 $493,000 $15,204 %
Software licenses and royalties2,432 1,547 885 57 4,745 2,992 1,753 59 
Amortization of software development2,896 1,322 1,574 119 5,485 2,486 2,999 121 
Amortization of acquired software8,924 14,039 (5,115)(36)17,844 27,260 (9,416)(35)
Hardware and other11,061 8,161 2,900 36 16,841 13,188 3,653 28 
Total cost of revenues$281,102 $275,237 $5,865 %$553,119 $538,926 $14,193 %
Subscriptions, maintenance, and professional services. Cost of subscriptions, maintenance and professional services primarily consist of personnel costs related to installation of our software, conversion of client data, training client personnel and support activities, including enhancing existing solutions, and various other services such as custom client development, on-going operation of SaaS, property appraisal outsourcing activities, digital government services, and other transaction-based services such as e-filing. Other costs included are interchange fees required to process credit/debit card transactions and bank fees to process automated clearinghouse transactions related to our payments business.
The cost of subscriptions, maintenance, and professional services for the three and six months ended June 30, 2023, increased $5.6 million or 2%, and $15.2 million or 3%, respectively, compared to the prior period. Excluding the 2023 incremental impact from recent acquisitions of $2.7 million and $7.1 million, respectively, for the three and six months ended June 30, 2023, cost of subscriptions, maintenance and professional services increased 1% and 2%, respectively, due to higher personnel costs, including costs related to onboarding new professional services employees who are not yet billable; and duplicate hosting costs as we transition from our proprietary data centers to the public cloud. Excluding employees from recent acquisitions, our professional services staff grew by 119 employees since June 30, 2022, as we increased hiring to ensure that we are well-positioned to deliver our current backlog and anticipated new business.
Software licenses and royalties. Costs of software licenses and royalties primarily consist of direct third party software costs. We do not have any direct costs associated with royalties.
The cost of software licenses and royalties for the three and six months ended June 30, 2023, increased $0.9 million or 57% and increased $1.8 million or 59%, respectively, compared to the prior period due to higher third party software costs.
Amortization of software development. Software development costs included in cost of revenues primarily consist of personnel costs. We begin to amortize capitalized costs when a product is available for general release to customers. Amortization expense is determined on a product-by-product basis at a rate not less than straight-line basis over the software’s remaining estimated economic life of, generally, three to five years.
For the three and six months ended June 30, 2023, amortization of software development costs increased $1.6 million or 119% and increased $3.0 million or 121%, respectively, compared to the prior period and is attributable to new capitalized software development projects going into service in the past year.
Amortization of acquired software. Amortization expense related to acquired software attributed to business combinations is included with cost of revenues. The estimated useful lives of other intangibles range from five to 10 years.
For the three and six months ended June 30, 2023, amortization of acquired software declined $5.1 million or 36% and $9.4 million or 35%, respectively, compared to the prior period due to assets becoming fully amortized in the fourth quarter 2022, offset by amortization of newly acquired software from recent acquisitions completed in fiscal year 2022.
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The following table sets forth a comparison of overall gross margin for the periods presented as of June 30:
Three Months EndedSix Months Ended
20232022Change20232022Change
Overall gross margin44.3 %41.3 %3.0 %43.3 %41.7 %1.6 %
Overall Gross Margin. For the three and six months ended June 30, 2023, our overall gross margin increased 3.0% and 1.6%, respectively, compared to the prior period; excluding the 2023 incremental impact from recent acquisitions of $1.5 million and $2.8 million, overall gross margin was 44.4% and 43.5% for the three and six months ended June 30, 2023, respectively. The increase of 3.1% and 1.8% for the three and six months ended June 30, 2023, respectively, in overall gross margin compared to the prior period is due to growth in subscription revenues and the decline in low margin COVID-related revenues and related costs. Also contributing to the increase in overall gross margin is the decline in amortization of acquired software expense compared to the prior period. The margin increases are partially offset by lower revenue from software licenses and maintenance, duplicate hosting costs as we transition from our proprietary data centers to the public cloud, and higher personnel costs.
Sales and marketing expense
Sales and marketing expense (“S&M”) consists primarily of salaries, employee benefits, travel, share-based compensation expense, commissions and related overhead costs for sales and marketing employees, as well as professional fees, trade show activities, advertising costs and other marketing costs. The following table sets forth a comparison of our S&M expense for the three and six months ended June 30 ($ in thousands):
Three Months EndedChangeSix Months EndedChange
20232022$%20232022$%
Sales and marketing expense$37,103 $31,881 $5,222 16 %$74,206 $67,087 $7,119 11 %
S&M as a percentage of revenues was 7.4% and 7.6% for the three and six months ended June 30, 2023, respectively, compared to 6.8% and 7.3% for the three and six months ended June 30, 2022, respectively. For the three and six months ended June 30, 2023, S&M expense increased approximately 16% and 11%, respectively, compared to the prior period and is primarily attributed to higher commission expense and bonus expense resulting from improved operating results compared to the prior period.
General and administrative expense
General and administrative (“G&A”) expense consists primarily of personnel salaries and share-based compensation expense for general corporate functions, including senior management, finance, accounting, legal, human resources and corporate development as well as third party professional fees, travel-related expenses, insurance, allocation of depreciation, facilities and IT support costs, amortization of software development for internal use, acquisition-related expenses and other administrative expenses. The following table sets forth a comparison of our G&A expense for the three and six months ended June 30 ($ in thousands):
Three Months EndedChangeSix Months EndedChange
20232022$%20232022$%
General and administrative expense$77,681 $67,820 $9,861 15 %$150,041 $130,509 $19,532 15 %
G&A as a percentage of revenue was 15.4% for both the three and six months ended June 30, 2023, respectively, compared to 14.5% and 14.1% for the three and six months ended June 30, 2022, respectively. G&A expense increased approximately 15% for both the three and six month ended June 30, 2023, respectively, compared to the prior period. The increase in G&A is primarily attributed to increases in amortization of software development for internal use, increases in travel-related expenses and other administrative costs, higher personnel costs from increased employee headcount, increased costs of health benefits, higher bonus expense due to improved operating results, and increased share-based compensation expense due to a higher number of share-based awards issued in the current period. Our administrative staff grew by 13 employees since June 30, 2022. For the six months ended June 30, 2023, G&A expense also included $1.4 million related to lease restructuring and other asset write-offs.
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Research and development expense
Research and development expense consists primarily of salaries, employee benefits and related overhead costs associated with new product development. Research and development expense consists mainly of costs associated with development of new products and technologies from which we do not currently generate significant revenue.
The following table sets forth a comparison of our research and development expense for the three and six months ended June 30 ($ in thousands):
 Three Months EndedChangeSix Months EndedChange
20232022$%20232022$%
Research and development expense$28,153 $23,386 $4,767 20 %$55,139 $47,327 $7,812 17 %
Research and development expense increased 20% and 17% for the three and six months ended June 30, 2023, respectively, compared to the prior period, mainly due to a number of new Tyler product development initiatives across our product suites, including increased investments in research and development at recently acquired businesses.
Amortization of other intangibles
Other intangibles are comprised of the excess of the purchase price over the fair value of net tangible assets acquired that are allocated to acquired software and customer related, trade name, and leases acquired intangibles. The remaining excess purchase price is allocated to goodwill that is not subject to amortization. Amortization expense related to acquired software is included with cost of revenues while amortization expense of customer related, trade name, and leases acquired intangibles is recorded as operating expense. The estimated useful lives of other intangibles range from one to 25 years. The following table sets forth a comparison of amortization of other intangibles for the three and six months ended June 30 ($ in thousands):
Three Months EndedChangeSix Months EndedChange
20232022$%20232022$%
Amortization of other intangibles$18,366 $13,604 $4,762 35 %$36,774 $28,318 $8,456 30 %
For the three and six months ended June 30, 2023, respectively, amortization of other intangibles increased compared to the prior period due to the impact of intangibles added with recent acquisitions and the accelerated amortization of certain trade name intangibles due to branding changes in 2023.
Interest expense
The following table sets forth a comparison of our interest expense for the three and six months ended June 30 ($ in thousands):
Three Months EndedChangeSix Months EndedChange
20232022$%20232022$%
Interest expense$(6,387)$(6,214)$(173)%$(14,071)$(11,018)$(3,053)28 %
Interest expense is comprised of interest expense and non-usage and other fees associated with our borrowings. The change in interest expense compared to the prior period is attributable to an increase in amortization expense related to debt issuance costs, resulting from our accelerated repayment of the term loans, coupled with an increase in interest rates compared to the prior period.
 Other income, net
The following table sets forth a comparison of our other income, net, for the three and six months ended June 30 ($ in thousands):
Three Months EndedChangeSix Months EndedChange
20232022$%20232022$%
Other income, net$643 $216 $427 198 %$1,889 $581 $1,308 225 %
Other income, net, is primarily comprised of interest income from invested cash. The change in other income, net, in the three and six months ended June 30, 2023, compared to the prior period is due to increased interest income generated from invested cash as a result of higher interest rates in 2023 compared to 2022.
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Income tax provision
The following table sets forth a comparison of our income tax provision for the three and six months ended June 30 ($ in thousands):
Three Months EndedChangeSix Months EndedChange
20232022$%20232022$%
Income tax (benefit) provision$7,000 $10,813 $(3,813)(35)%$14,667 $22,258 $(7,591)(34)%
Effective income tax rate12.5 %21.3 %  15.5 %21.8 %
The decrease in the effective tax rate for the three and six months ended June 30, 2023, as compared to the prior periods, was principally driven by an increase in research tax credit benefits and excess tax benefits related to stock incentive awards, partially offset by an increase in liabilities for uncertain tax positions.
The effective income tax rates for the periods presented were different from the statutory United States federal income tax rate of 21% primarily due to research tax credits and excess tax benefits related to stock incentive awards, offset by state income taxes, liabilities for uncertain tax positions, and non-deductible business expenses.
FINANCIAL CONDITION AND LIQUIDITY
As of June 30, 2023, we had cash and cash equivalents of $118.8 million compared to $173.9 million at December 31, 2022. We also had $29.2 million invested in investment grade corporate bonds, municipal bonds and asset-backed securities as of June 30, 2023. These investments have varying maturity dates through 2027, and are held as available-for-sale. As of June 30, 2023, we had $275.0 million outstanding borrowings under our 2021 Credit Agreement and one outstanding letter of credit totaling $1.5 million in favor of a client contract. We believe our cash on hand, cash from operating activities, availability under our revolving line of credit, and access to the capital markets provide us with sufficient flexibility to meet our long-term financial needs.
The following table sets forth a summary of cash flows for the six months ended June 30:
20232022
Cash flows provided (used) by:
Operating activities$55,525 $130,220 
Investing activities(492)(110,378)
Financing activities(110,126)(75,951)
Net decrease in cash and cash equivalents$(55,093)$(56,109)
Net cash provided by operating activities continues to be our primary source of funds to finance operating needs and capital expenditures. Other potential capital resources include cash on hand, public and private issuances of debt or equity securities, and bank borrowings. It is possible that our ability to access the capital and credit markets in the future may be limited by economic conditions or other factors. We currently believe that our cash on hand, cash provided by operating activities, and available credit are sufficient to fund our working capital requirements, capital expenditures, income tax obligations, and share repurchases for at least the next twelve months.
For the six months ended June 30, 2023, operating activities provided cash of $55.5 million. Operating activities that provided cash were primarily comprised of net income of $80.0 million, non-cash depreciation and amortization charges of $75.7 million, non-cash share-based compensation expense of $53.9 million and non-cash amortization of operating lease right-of-use assets of $6.6 million. Working capital, excluding cash, decreased approximately $161.2 million mainly due to the timing of higher tax payments and deferred taxes associated with IRC Section 174, higher accounts receivable from the maintenance billing cycles peaking in June, timing of bonuses payments, timing of prepaid expenses, and deferred taxes associated with stock option activity during the period. In general, changes in deferred revenue are cyclical and primarily driven by the timing of our maintenance renewal billings. Our renewal dates occur throughout the year, but our largest renewal billing cycles occur in the second and fourth quarters. In addition, subscription renewals are billed throughout the year.
Days sales outstanding (“DSO”) in accounts receivable were 112 days at June 30, 2023, compared to 115 days at December 31, 2022, and 115 days at June 30, 2022. DSO is calculated based on quarter-end accounts receivable divided by the quotient of annualized quarterly revenues divided by 360 days. The decrease in DSO compared to December 31, 2022 and June 30, 2022, is attributed to improved collection efforts and timing of receipts from our government partners.
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Investing activities used cash of approximately $492,000 in the six months ended June 30, 2023. We invested $10.6 million and received $37.1 million in proceeds from investment grade corporate bonds, municipal bonds and asset-backed securities with maturity dates ranging from 2023 through 2027. Approximately $18.8 million of software development costs were capitalized. Approximately $6.4 million was invested in property and equipment, including $3.0 million related to real estate. The remaining additions were for computer equipment and furniture and fixtures in support of growth, particularly as we transition from our proprietary data centers to the public cloud. We paid $1.9 million primarily related to a small acquisition completed during first quarter 2023.
Financing activities used cash of $110.1 million in the six months ended June 30, 2023, primarily attributable to repayment of $120.0 million of term debt, partially offset by payments received from stock option exercises, net of withheld shares for taxes upon vesting of equity awards and employee stock purchase plan activity.
In February 2019, our board of directors authorized the repurchase of 1.5 million shares of our common stock. The repurchase program, which was approved by our board of directors, was originally announced in October 2002 and was amended at various times from 2003 through 2019. As of July 26, 2023, we have authorization from our board of directors to repurchase up to 2.3 million additional shares of our common stock. Our share repurchase program allows us to repurchase shares at our discretion. Market conditions influence the timing of the buybacks and the number of shares repurchased, as well as the volume of employee stock option exercises. Share repurchases are generally funded using our existing cash balances and borrowings under our credit facility and may occur through open market purchases and transactions structured through investment banking institutions, privately negotiated transactions and/or other mechanisms. There is no expiration date specified for the authorization and we intend to repurchase stock from time to time.
As of June 30, 2023, we had $600.0 million in outstanding principal for the Convertible Senior Notes due 2026.
On January 28, 2023, we amended our 2021 Credit Agreement to replace the LIBOR reference rate with the Secured Overnight Financing Rate (“SOFR”) reference rate.
Under our amended 2021 Credit Agreement, we had $275 million in outstanding principal for the Term Loans, no outstanding borrowings under the 2021 Revolving Credit Facility, and an available borrowing capacity of $500 million as of June 30, 2023. As of June 30, 2023, we had one outstanding letter of credit totaling $1.5 million. The letter of credit, which guarantees our performance under a client contract, renews automatically annually unless canceled in writing and expires in the third quarter of 2026.
In the six months ended June 30, 2023, and 2022, respectively, we paid interest of $12.3 million and $5.7 million. See Note 8, "Debt," to the condensed consolidated financial statements for discussions of the Convertible Senior Notes and the 2021 Credit Agreement.
We paid income taxes, net of refunds received, of $92.9 million and $24.3 million in the six months ended June 30, 2023 and 2022, respectively. In the six months ended June 30, 2023, stock option exercise activity generated net tax benefits of $5.2 million and reduced tax payments accordingly, as compared to $4.7 million in the same period in 2022.
For tax years beginning on or after January 1, 2022, the Tax Cuts and Jobs Act of 2017 (“TCJA”) eliminates the option to currently deduct research and development expenses and requires taxpayers to capitalize and amortize them over five years for research activities performed in the United States and 15 years for research activities performed outside the United States pursuant to IRC Section 174. The requirement temporarily increases our U.S. federal and state cash tax payments and reduces cash flows in fiscal year 2023 and future years until the amortization deduction normalizes.
We anticipate that 2023 capital spending will be between $63 million and $65 million, including approximately $37 million of software development. We expect the majority of the other capital spending will consist of computer equipment and software for infrastructure replacements and expansion. We also expect cash tax payments to be higher as a result of IRC Section 174. Capital spending and cash tax payments are expected to be funded from existing cash balances and cash flows from operations.
From time to time we engage in discussions with potential acquisition candidates. In order to pursue such opportunities, which could require significant commitments of capital, we may be required to incur debt or to issue additional potentially dilutive securities in the future. No assurance can be given as to our future acquisition opportunities and how such opportunities will be financed.
We lease office facilities for use in our operations, as well as transportation and other equipment. Most of our leases are non-cancelable operating lease agreements and they expire from one to 11 years. Some of these leases include options to extend for up to six years.
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Other than the accelerated repayment of $120.0 million of the Term Loans under the amended 2021 Credit Agreement, there were no material changes to our future minimum contractual obligations since December 31, 2022, as previously disclosed in our Annual Report on Form 10-K filed with the SEC on February 22, 2023. Our estimated future obligations consist of debt, uncertain tax positions, leases, and purchase commitments as of June 30, 2023. Refer to Note 8, “Debt,” Note 12, “Income Tax,” Note 15, “Leases,” and Note 17, “Commitment and Contingencies,” to the condensed consolidated financial statements for related discussions.
ITEM 3. Quantitative and Qualitative Disclosures About Market Risk
Market risk represents the risk of loss that may affect us due to adverse changes in financial market prices and interest rates.
As of June 30, 2023, we had $275.0 million of outstanding borrowings under our amended 2021 Credit Agreement and available borrowing capacity under the 2021 Credit Agreement was $500.0 million.
In accordance with our amended 2021 Credit Agreement, the borrowings under the Revolving Credit Facility and the Term Loan A-1 bear interest, at the Company’s option, at a per annum rate of either (1) the Administrative Agent’s prime commercial lending rate (subject to certain higher rate determinations) (the “Base Rate”) plus a margin of 0.125% to 0.75% or (2) the one-, three-, six-, or, subject to approval by all lenders, twelve-month SOFR rate plus a margin of 1.125% to 1.75%. The Term Loan A-2 bears interest, at the Company’s option, at a per annum rate of either (1) the Base Rate plus a margin of 0% to 0.5% or (2) the one-, three-, six-, or, subject to approval by all lenders, twelve-month SOFR rate plus a margin of 0.875% to 1.5%.
During the six months ended June 30, 2023, the effective interest rate for our borrowings was 7.04%. Based on the aggregate outstanding principal balance under the 2021 Credit Agreement as of June 30, 2023, of $275.0 million, each quarter point change in interest rates would result in a $687,500 change in annual interest expense.
ITEM 4. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
We maintain disclosure controls and procedures (as defined in Rule 13a-15(e) of the Securities Exchange Act) designed to provide reasonable assurance that the information required to be disclosed by us in the reports we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. These include controls and procedures designed to ensure that this information is accumulated and communicated to our management, including our chief executive officer and chief financial officer, as appropriate to allow timely decisions regarding required disclosures. Management, with the participation of the chief executive officer and chief financial officer, evaluated the effectiveness of our disclosure controls and procedures as of June 30, 2023. Based on this evaluation, the chief executive officer and chief financial officer have concluded that our disclosure controls and procedures were effective as of June 30, 2023.
Changes in Internal Control over Financial Reporting
During the three months ended June 30, 2023, there were no changes in our internal control over financial reporting, as defined in Securities Exchange Act Rule 13a-15(f), that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
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Part II. OTHER INFORMATION
ITEM 1. Legal Proceedings
During the first quarter of 2022, we received a notice of termination for convenience under a contractual arrangement with a state government client. Upon receipt of the termination notice, we ceased performing services under the contractual arrangement and sought payment of contractually owed fees of approximately $15 million in connection with the termination for convenience.
The client was unresponsive to our outreach for several months. On August 23, 2022, we filed a lawsuit to enforce our rights and remedies under the applicable contractual arrangement, and since then have been engaged directly with the client on payment resolution. Although we believe our products and services were delivered in accordance with the terms of our contract and that we are entitled to payment in connection with the termination for convenience, at this time the matter remains unresolved. We can provide no assurances that we will not incur additional costs as we pursue our rights and remedies under the contract.
ITEM 1A. Risk Factors
In addition to the other information set forth in this report, one should carefully consider the discussion of various risks and uncertainties contained in Part I, “Item 1A. Risk Factors” in our 2022 Annual Report on Form 10-K. We believe those risk factors are the most relevant to our business and could cause our results to differ materially from the forward-looking statements made by us. Please note, however, that those are not the only risk factors facing us. Additional risks that we do not consider material, or of which we are not currently aware, may also have an adverse impact on us. Our business, financial condition and results of operations could be seriously harmed if any of these risks or uncertainties actually occurs or materializes. In that event, the market price for our common stock could decline, and our shareholders may lose all or part of their investment. During the six months ended June 30, 2023, there were no material changes in the information regarding risk factors contained in our Annual Report on Form 10-K for the year ended December 31, 2022.
ITEM 2. Unregistered Sales of Equity Securities and Use of Proceeds
None
ITEM 3. Defaults Upon Senior Securities
None
ITEM 4. Submission of Matters to a Vote of Security Holders
None
ITEM 5. Other Information
(a) Frequency of Advisory Vote on Executive Compensation
At our 2023 annual meeting of stockholders, our stockholders voted on, among other matters, a proposal regarding the frequency of future advisory votes on executive compensation. As previously reported, our board of directors views an annual advisory vote on executive compensation as the most appropriate option, and more than 90 percent of the votes cast on the frequency proposal supported our board’s recommendation to hold an advisory vote to approve executive compensation on an annual basis. Accordingly, our board of directors has determined that we will hold an annual advisory vote to approve executive compensation.
(b) Trading Plans
None

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ITEM 6. Exhibits
Exhibit 101.INS  Inline XBRL Instance Document - the Instance Document does not appear in the interactive data file because its XBRL tags, including Cover Page XBRL tags, are embedded within the Inline XBRL Document.
Exhibit 101.SCH  Inline XBRL Taxonomy Extension Schema Document.
Exhibit 101.CAL  Inline XBRL Taxonomy Extension Calculation Linkbase Document.
Exhibit 101.LAB  Inline XBRL Extension Labels Linkbase Document.
Exhibit 101.DEF  Inline XBRL Taxonomy Extension Definition Linkbase Document.
Exhibit 101.PRE  Inline XBRL Taxonomy Extension Presentation Linkbase Document.
Exhibit 104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101).
*File herewith
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 TYLER TECHNOLOGIES, INC.
 
By:
 
/s/ Brian K. Miller
 Brian K. Miller
 Executive Vice President and Chief Financial Officer
 (principal financial officer and an authorized signatory)
Date: July 26, 2023
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